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ARCHIVED - Compendium of Service Standards
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Citizenship and Immigration Canada
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Business Line |
Service Standard |
Delivery channels |
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GOL |
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In person |
Tel |
Mail / |
Internet |
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Kiosk |
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Not specified |
1 |
80% of student applications will be processed within 4 weeks. |
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X |
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2 |
Routine family class applications by spouses will be processed within 6 months. |
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X |
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3 |
Approval in principle for applications for landing in Canada sent to Vegreville will be given within 90 days. |
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X |
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4 |
Granting of landing through Vegreville will be given within 12 to 18 months |
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X |
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5 |
Visitor extensions will be processed within 25 days. |
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X |
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6 |
Citizenship applications will be processed within 8 to 12 months. |
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X |
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Business Line |
Service Standard |
Source |
Type |
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2001- |
1999- |
Website |
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Not specified |
1 |
80% of student applications will be processed within 4 weeks. |
|
|
X |
TB |
|
2 |
Routine family class applications by spouses will be processed within 6 months. |
|
|
X |
TB |
|
|
3 |
Approval in principle for applications for landing in Canada sent to Vegreville will be given within 90 days. |
|
|
X |
TB |
|
|
4 |
Granting of landing through Vegreville will be given within 12 to 18 months |
|
|
X |
TB |
|
|
5 |
Visitor extensions will be processed within 25 days. |
|
|
X |
TB |
|
|
6 |
Citizenship applications will be processed within 8 to 12 months. |
|
|
X |
TB |
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"The main emphasis in 2001-02 will be to develop and implement departmental frameworks and tools pertaining to service standards, quality assurance and client satisfaction measurement." (2001-2002 CIC RPP, pg.14)
