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ARCHIVED - Compendium of Service Standards


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Canada Post Corporation

Business Line

Service Standard

Delivery channels

 

 

 

GOL 

In person

Tel

Mail
/Fax

Internet

Email

Kiosk

Mail Delivery

1

Addressed admail/dimensional addressed admail: local (3 days), within province (4-5 days), national (4-15 days).

 

 

X

 

 

 

2

Business Reply Mail: local (3 days), within province (4 days), national (5 days).

 

 

X

 

 

 

3

Catalogue mail: local (3 days), within province (4-5 days), national (4-15 days).

 

 

X

 

 

 

4

Electronic Ad mail: local (3 days), within province (4-5 days), national (4-15 days).

 

 

 

 

X

 

5

Electronic Letter mail: local (2 days), within province (3 days), national (4 days).

 

 

 

 

X

 

6

Incentive Letter mail: local (2 days), within province (3 days), national (4 days).

 

 

X

 

 

 

7

Letter mail: local (2 days), within province (3 days), national (4 days).

 

 

X

 

 

 

8

Publications Mail: local (3 days), within province (4-5 days), national (4-15 days).

 

 

X

 

 

 

9

Publications Mail - Time-committed: local (2 days), within province (3-4 days), national (4-13 days).

 

 

X

 

 

 

10

Registered mail: local (2 days), within province (3 days), national (4 days).

 

 

X

 

 

 

11

Unaddressed Ad mail: local (2 days), within province (3-4 days), national (3-14 days).

 

 

X

 

 

 

 

Business Line

 Service Standard

Source

Type
of
Standard

2001-
2002
RPP

1999-
2000
DPR

Website

 

Mail Delivery

1

Addressed admail/dimensional addressed admail: local (3 days), within province (4-5 days), national (4-15 days).

 

 

X

TB

2

Business Reply Mail: local (3 days), within province (4 days), national (5 days).

 

 

X

TB

3

Catalogue mail: local (3 days), within province (4-5 days), national (4-15 days).

 

 

X

TB

4

Electronic Ad mail: local (3 days), within province (4-5 days), national (4-15 days).

 

 

X

TB

5

Electronic Letter mail: local (2 days), within province (3 days), national (4 days).

 

 

X

TB

6

Incentive Letter mail: local (2 days), within province (3 days), national (4 days).

 

 

X

TB

7

Letter mail: local (2 days), within province (3 days), national (4 days).

 

 

X

TB

8

Publications Mail: local (3 days), within province (4-5 days), national (4-15 days).

 

 

X

TB

9

Publications Mail - Time-committed: local (2 days), within province (3-4 days), national (4-13 days).

 

 

X

TB

10

Registered mail: local (2 days), within province (3 days), national (4 days).

 

 

X

TB

11

Unaddressed Ad mail: local (2 days), within province (3-4 days), national (3-14 days).

 

 

X

TB