In order to facilitate reader understanding of the Business Problem Assessment, the following terms have been defined:
Term |
Definition |
Best Practice
|
A documented and published best possible way of doing something.
|
Business Transformation Enablement Program (BTEP)
|
A GC Program to enable coherent business design across the government with a formal, standards-based approach that will guide and expedite business transformation to meet the government's
high-level business objectives.
|
BTEP (SD&P Methodology)
|
Part of the BTEP toolkit. Provides an overall process methodology for transformation; see also SD&P below.
|
Enterprise
|
The level of organization at which its stakeholders (in the case of government, citizens) grant the authority to act.
|
Enterprise
Management
|
Those roles responsible for managing the government as an enterprise on behalf of taxpayers and citizens, which:
- Set direction, plan and manage the Government of Canada as a whole to attain enterprise level outcomes; and,
- Direct, control and unify Government of Canada public and provider programs (see also Program below) from a top-of-government perspective through the deployment and manipulation of resources and
through the implementation of laws, policies, standards and best practices.
|
Federated Approach
(Information Management)
|
A common government-wide approach to planning, designing and implementing the Government's strategic IM infrastructure with the responsibility for the processes and resources that realize IM
services distributed across Government of Canada institutions.
|
GC
|
Government of Canada (abbreviation)
|
Information
|
Data presented in the context of other data for use in decision making and the generation of knowledge, including information that the Government of Canada creates, uses – including from external
to Government of Canada sources – or publishes, at all levels from legislation to individual service delivery records, from formal publications to working papers and without regard to the storage or
publication mechanisms.
|
Information Management
|
Information management is the handling – creating, protecting, using, sharing and disposing – of information produced or acquired by the Government of Canada in a way that enables optimized use
by all who have a share in that information or a right to that information.
|
Information Management Business Domain
|
All roles in the Government of Canada that govern, design, develop, deliver or utilize IM services, tools, rules and best practices.
|
Information Management Community
|
The Information Management Community is made up of specialists and managers responsible for the provision of information management services in the Public Service in Canada. It includes records
managers, librarians, records and library technicians and clerks, controlled vocabulary and metadata specialists, and a host of other specialists some of whom also belong to IT communities or other
business domains.
|
Information Management Program Outcome
|
A beneficial trend in an IM Program target group's need; for example, IM Program will ensure availability of a program's information to its collaborators – at present, while some program
information is made available to collaborators when/as needed, usually via program- and organization-specific Memoranda of Understanding, there is currently no "universal where appropriate"
availability.
|
Knowledge
|
Information of which someone is aware. Also used to mean the confident understanding of a subject, potentially with the ability to use it for a specific purpose.
|
Legislation
|
Law enacted by a legislature or other governing body; may refer to a single law, or the collective body of enacted law.
|
Need
|
A lack of something essential, desirable, or useful to an individual or a group of people.
|
Outcome
|
A beneficial trend in an IM Program target group's need; for example, IM Program will ensure availability of a program's information to its collaborators – at present, while some program
information is made available to collaborators when/as needed, usually via program- and organization-specific Memoranda of Understanding, there is currently no "universal, where appropriate"
availability.
|
Policy
|
Formal direction under legislated authority that imposes specific responsibilities and accountabilities for action on departments, agencies, and other players.
|
Program
|
An accountable mandate to address recognized needs of eligible target groups and to achieve specified outcomes by producing service outputs using resources; a mandate to achieve outcomes. There are two types of Government of Canada programs:
Public program – A program that has one or more target group(s) outside of the Government of Canada.
Provider program – A program that has other government programs as its target groups.
|
Quality
|
The distinctive characteristics or properties of a thing that denote some degree of its compliance with specifications.
|
Resource
|
An input to support and enable delivery of a business.
|
SD&P
|
Strategic Design and Planning (abbreviation); see also BTEP (SD&P Methodology) above.
|
Service
|
A means, administered by a program, of producing a final valued output (i.e. service output) to address one or more target group needs.
|
Service Output
|
The desired, or anticipated, measurable product of a service.
|
Transformation
|
Implementation of a change for which the motivation is explicitly related to a significant improvement to program outcomes; see also Business Transformation Enablement Program (BTEP) above.
|