ARCHIVED - Survey on the Use of the Official Languages Among Federal Employees in Northern Ontario - 1998 Survey of Official Languages - Language of Work - Ontario - Number 26

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TABLE 112: 'Q12 - Frequency of provision of internal services in English'

Q12 - Frequency of provision of internal services in 'English'	TOTAL
	No. of Responses	Percentage
DON'T USE	22	2.4%
ALWAYS	590	64.6%
OFTEN	206	22.5%
SELDOM	27	3.0%
NEVER	4	0.4%
DON'T KNOW	64	7.0%
NOT STATED	1	0.1%
GRAND TOTAL	914	100.0%

TABLE 113: 'Q13 - Frequency of provision of internal services in French'

Q13 - Frequency of provision of internal services in 'French'	TOTAL
	No. of Responses	Percentage
DON'T USE	22	2.4%
ALWAYS	180	19.7%
OFTEN	183	20.0%
SELDOM	185	20.2%
NEVER	103	11.3%
DON'T KNOW	240	26.3%
NOT STATED	1	0.1%
GRAND TOTAL	914	100.0%

TABLE 114: 'Q14 - Satisfaction with provision of internal services in either Official Language'

Q14 - Satisfaction with provision of internal services in either official language	TOTAL
	No. of Responses	Percentage
SATISFIED	801	89.8%
DISSATISFIED - PREFER MORE ENGLISH	8	0.9%
DISSATISFIED - PREFER MORE FRENCH	71	8.0%
NOT STATED	12	1.3%
GRAND TOTAL	892	100.0%

Source: Survey of Official Language use at work among Federal Government Employees in Northern Ontario - 1998

TABLE 115: 'Q15 - Use Computer Programs'

Q15 - Do you use computer programs at work?	TOTAL
	No. of Responses	Percentage
YES	748	81.8%
NO	164	17.9%
NOT STATED	2	0.2%
GRAND TOTAL	914	100.0%

TABLE 116: 'Q16 - Frequency of availability of Computer Programs in English'
'Computer Users Only'

Q16 - Frequency of availability of computer programs in 'English'	TOTAL
	No. of Responses	Percentage
ALWAYS	708	94.7%
OFTEN	33	4.4%
SELDOM	0	0.0%
NEVER	0	0.0%
DON'T KNOW	6	0.8%
NOT STATED	1	0.1%
GRAND TOTAL	748	100.0%

TABLE 117: 'Q17 - Frequency of availability of Computer Programs in French'
'Computer Users Only'

Q17 - Frequency of availability of computer programs in 'French'	TOTAL
	No. of responses	Percentage
ALWAYS	144	19.3%
OFTEN	105	14.0%
SELDOM	137	18.3%
NEVER	103	13.8%
DON'T KNOW	258	34.5%
NOT STATED	1	0.1%
GRAND TOTAL	748	100.0%

Source: Survey of Official Language use at work among Federal Government Employees in Northern Ontario - 1998

TABLE 118: 'Q18 - Satisfaction with availability of Computer Programs in either Official Language'

Q18 - Satisfaction with availability of computer programs in either official language	TOTAL
	No. of Responses	Percentage
SATISFIED	646	86.4%
DISSATISFIED - PREFER MORE ENGLISH	6	0.8%
DISSATISFIED - PREFER MORE FRENCH	87	11.6%
NOT STATED	9	1.2%
GRAND TOTAL	748	100.0%

TABLE 119: 'Q19 - Use work instruments'

Q19 - Do you use work instruments in the course of your work?	TOTAL
	No. of Responses	Percentage
YES	854	93.4%
NO	56	6.1%
NOT STATED	4	0.4%
GRAND TOTAL	914	100.0%

TABLE 120: 'Q20 - Frequency of availability of work instruments in English'
'Work Instrument Users Only'

Q20 - Frequency of availability of work instruments in 'English'	TOTAL
	No. of responses	Percentage
ALWAYS	805	94.3%
OFTEN	37	4.3%
SELDOM	3	0.4%
NEVER	0	0.0%
DON'T KNOW	9	1.1%
NOT STATED	0	0.0%
GRAND TOTAL	854	100.0%

Source: Survey of Official Language use at work among Federal Government Employees in Northern Ontario - 1998

TABLE 121: 'Q21 - Frequency of availability of work instruments in French'
'Work Instrument Users Only'

Q21 - Frequency of availability of work instruments in 'French'	TOTAL
	No. of Responses	Percentage
ALWAYS	404	47.3%
OFTEN	184	21.5%
SELDOM	73	8.5%
NEVER	37	4.3%
DON'T KNOW	156	18.3%
NOT STATED	0	0.0%
GRAND TOTAL	854	100.0%

TABLE 122: 'Q22 - Satisfaction with availability of work instruments in either Official Language' 'Work Instrument Users Only'

Q22 - Satisfaction with availability of work instruments in either official language	TOTAL
	No. of Responses	Percentage
SATISFIED	774	90.6%
DISSATISFIED - PREFER MORE ENGLISH	2	0.2%
DISSATISFIED - PREFER MORE FRENCH	72	8.4%
NOT STATED	6	0.7%
GRAND TOTAL	854	100.0%

TABLE 123: 'Q23 - Attendance at Professional Training Course in last two years'

Q23 - During the last two years, have you attended a professional training course provided by your department/agency?	TOTAL
	No. of Responses	Percentage
YES	670	73.3%
NO	240	26.3%
NOT STATED	4	0.4%
GRAND TOTAL	914	100.0%

Source: Survey of Official Language use at work among Federal Government Employees in Northern Ontario - 1998

TABLE 124: 'Q24 - Frequency of availability of Professional Training Courses in English' 'Training attendees in last 2 years only'

Q2 - Frequency of availability of professional training courses in 'English'	TOTAL
	No. of Responses	Percentage
ALWAYS	600	89.6%
OFTEN	32	4.8%
SELDOM	3	0.4%
NEVER	1	0.1%
DON'T KNOW	34	5.1%
NOT STATED	0	0.0%
GRAND TOTAL	670	100.0%

TABLE 125: 'Q25 - Frequency of availability of Professional Training Courses in French' 'Training attendees in last 2 years only'

Q25 - Frequency of availability of professional training courses in 'French'	TOTAL
	No. of Responses	Percentage
ALWAYS	92	13.7%
OFTEN	96	14.3%
SELDOM	142	21.2%
NEVER	93	13.9%
DON'T KNOW	247	36.9%
NOT STATED	0	0.0%
GRAND TOTAL	670	100.0%

TABLE 126: 'Q26 - Satisfaction: availability of Professional Training Courses in either Official Language - 'Training attendees in last 2 years only'

Q26 - Satisfaction with availability of professional training in either official language	TOTAL
	No. of Responses	Percentage
SATISFIED	580	86.6%
DISSATISFIED - PREFER MORE ENGLISH	5	0.7%
DISSATISFIED - PREFER MORE FRENCH	80	11.9%
NOT STATED	5	0.7%
GRAND TOTAL	670	100.0%

Source: Survey of Official Language use at work among Federal Government Employees in Northern Ontario - 1998

TABLE 127: 'Q27 - Official Language used in communicating with immediate supervisor'

Q2 - Official language in communications with immediate supervisor	TOTAL
	No. of Responses	Percentage
English Only	602	65.9%
Mostly English	133	14.6%
French Only	14	1.5%
Mostly French	32	3.5%
English & French Equally	123	13.5%
Not Stated	10	1.1%
GRAND TOTAL	914	100.0%

TABLE 128: 'Q28 - Satisfaction with communication with immediate supervisor in either Official Language'

Q28 - Satisfaction with communication with immediate supervisor in either official language	TOTAL
	No. of Responses	Percentage
SATISFIED	819	89.6%
DISSATISFIED - PREFER MORE ENGLISH	5	0.5%
DISSATISFIED - PREFER MORE FRENCH	73	8.0%
NOT STATED	17	1.9%
GRAND TOTAL	914	100.0%

TABLE 129: 'Q29 - Comments'

Q29 - Comments	TOTAL
	No. of Responses	Percentage
Yes	260	28.4%
No	654	71.6%
GRAND TOTAL	914	100.0%

Source: Survey of Official Language use at work among Federal Government Employees in Northern Ontario - 1998

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