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Chair's Message

Canadians expect – even demand – a safe and sound transportation system on our waterways, along our pipelines and railways and in our skies. When the system fails and there is an accident, there is a clear public expectation that independent and skilled investigators will shine a light on all of the facts, will determine what risks there are in the system and will call for safety deficiencies to be addressed. The one and only priority for the Transportation Safety Board of Canada (TSB) is to meet these public expectations.

I know we are largely successful. At industry and accident investigation conferences in Canada and around the world, I receive overwhelming positive feedback on the solid reputation and respect enjoyed by the TSB. Thanks to the expertise, professionalism and dedication of our investigators, we will continue to advance transportation safety, one investigation at a time.

This year marks the 20th anniversary of the TSB. We will take this opportunity to communicate more strategically to Canadians our mandate, investigative work and safety accomplishments over time. To this end, we will continue to track the responses to our recommendations and communicate how safety has improved as a result of our work.

The Board will focus on convincing industry and government that they should address the significant risks identified on the TSB's new Safety Watchlist in order to ensure the Canadian transportation system remains one of the safest in the world. We will also leverage technology to maximize the reach of all of our safety messages and seek to increase the uptake on the TSB recommendations.

As a learning organization and a leader in transportation safety, the TSB will continue to invest in the right people, projects and initiatives to strengthen its strategic footprint, increase its overall effectiveness and drive key safety improvements within the transportation sector.

Through continuous efforts to improve business and management practices, the TSB will remain effective and efficient in delivering its mandate—to advance transportation safety.

Section 1: Overview

1.1 Summary Information

Raison d'être and Responsibilities

The Transportation Safety Board of Canada (TSB) is an independent agency created in 1990 by an Act of Parliament (Canadian Transportation Accident Investigation and Safety Board Act). It operates at arm's length from other government departments and agencies to ensure that there are no real or perceived conflicts of interest. The TSB's sole objective is to advance transportation safety. This mandate is fulfilled by conducting independent investigations into selected transportation occurrences. The purpose of these investigations is to identify the causes and contributing factors and the safety deficiencies evidenced by an occurrence. The TSB then makes recommendations to improve safety and reduce or eliminate risks to people, property and the environment.

The jurisdiction of the TSB includes all aviation, marine, rail and pipeline transportation occurrences1 in or over Canada that fall under federal jurisdiction. The TSB may also represent Canadian interests in foreign investigations of transportation accidents involving Canadian registered, licensed or manufactured aircraft, ships or railway rolling stock. In addition, the TSB carries out some of Canada's obligations related to transportation safety at the International Civil Aviation Organization (ICAO) and the International Maritime Organization (IMO).

The TSB is primarily funded by Parliament through an operating expenditures vote and, as a departmental corporation, it has authority to spend revenues received during the year.

For more details on the TSB investigation process or the links between the TSB and other federal organizations visit the TSB website.

Strategic Outcome and Program Activity Architecture

The chart below illustrates the program activities framework that contribute to progress toward the TSB strategic outcome.

Program Activity Architecture

1.2 Planning Summary

Resources

The two tables below show information on planned utilization of TSB financial and human resources over the coming three-year period.

Financial Resources ($ thousands)
2010-2011 2011-2012 2012-2013
29,786 29,678 29,538
Human Resources (FTEs*)
2010-2011 2011-2012 2012-2013
235 235 235

* full-time equivalents

The following table shows the contribution of the departmental strategic outcome to the whole-of-government results. It also lists the performance indicators for the TSB strategic outcome. Finally, it provides the results expected of the program activities as well as the planned spending for each one over the next three years. The TSB's baseline funding, as shown in the Main Estimates, is approximately 30 million dollars. It is expected to remain stable over the next three fiscal years.

Strategic Outcome 1: The mitigation of risks to the safety of the transportation system through independent accident investigations
  1. These rates provide data regarding the following occurrences: accidents involving Canadian-flag vessels with a gross tonnage of 15 or more per 1,000 movements, accidents occurring on a main track or spur per million main-track train-miles and Canadian-registered aircraft accidents per 100,000 hours.
Performance Indicators  
Number of transportation occurrences  
Number of investigations started, in progress, completed  
Specific transportation accident rates(1)  


Expected Results of Each of the Four Key Program Activities: Increased productivity while conducting investigations and increased effectiveness of safety communications
  1. For a description of the program activities, see section 2.

  2. Refer to the paragraph after the Expenditure Profile in this document for an analysis of the spending trend.

Program Activity(1) Forecast Spending(2)
($ thousands)
2009-2010
Planned Spending(2)
($ thousands)
Alignment to Government of Canada Outcomes
2010-2011 2011-2012 2012-2013
Marine Investigations 5,673 5,310 5,290 5,264 Safe and secure communities
Pipeline Investigations 400 376 374 372 Safe and secure communities
Rail Investigations 4,977 4,678 4,659 4,636 Safe and secure communities
Air Investigations 13,663 12,780 12,732 12,669 Safe and secure communities
Internal Services 7,221 6,642 6,623 6,597 Safe and secure communities
Total Departmental Spending 31,934 29,786 29,678 29,538 Safe and secure communities

The following table explains the way Parliament voted resources to the TSB and in essence replicates the summary table in the Main Estimates.

Voted and Statutory Items
($ thousands)
Vote Vote Wording 2010-2011
Main Estimates
2009-2010
Main Estimates
10 Canadian Transportation Accident Investigation and Safety Board
Program Expenditures
26,354 25,635
(S) Contributions to employee benefit plans 3,432 3,309
  Total 29,786 28,944

The figure below illustrates TSB's spending trend from 2006-2007 to 2012-2013.

Expenditure Profile from 2006-2007 to 2012-2013

Costs of services received without charge are not included in the total spending[D]

For the 2006-2007 to 2009-2010 fiscal years, the total spending includes all Parliamentary appropriations and revenue sources: Main Estimates, Supplementary Estimates, transfers from Treasury Board Votes 10, 15 and 23 and respendable revenues.
It also includes carry forward adjustments of the previous year's lapsed funds.

For the 2010-2011 to 2012-2013 periods, the total spending corresponds only to the Main Estimates planned spending because Treasury Board adjustments and the lapse carry forward are unknown. In real terms, TSB funding has remained virtually the same since 2006-2007.

Risk Analysis

The TSB operates within the context of Canada's very large, complex, dynamic and ever-changing transportation system. The following are the key external and internal factors that could have an impact on the organization's operations and management and the risks they represent.

From an External Point of View
Government in a Deficit Economy

The Government of Canada has projected a deficit in excess of $45 billion for 2010-2011 and continued deficits for the next four years. The Government is now considering implementing restraints in departmental program spending in order to reduce the deficit. The TSB may be affected by such restraints and will have to work with the Treasury Board to ensure it has the resources it needs to continue to deliver on its mandate.

From an Internal Point of View
Development and Maintenance of a Knowledgeable and Professional Workforce

The success of the TSB and its credibility depend largely on the expertise, the professionalism and the competence of its employees. However, the TSB is faced with workforce challenges. Many of the positions are "one deep," that is, there is only one person responsible for a specific task or function. Over the last few years, the TSB has faced a high level of attrition which is expected to continue for the next couple of years. Although the TSB's hiring has increased, the organization has not been able to backfill all departures and ensure good transfer of knowledge.

Product Improvements and Timeliness

The fulfillment of our mandate primarily depends on our ability to deliver, in a timely manner, quality safety products and services that contribute to the achievement of our strategic outcome. The TSB must therefore continue to improve the speed at which it publishes information while maintaining a high level of quality. It must also seek the opinion of stakeholders regarding the quality of its products and services to ensure their efficiency and relevance.

Improvement of Policies, Procedures and Processes

Another challenge pertaining to the organization's management consists in making sure the TSB's information and knowledge are not only stored but also up to date and readily accessible to employees who need it. To this end, the TSB must manage effectively and efficiently its policies, directives and procedures in all activity sectors. This task is especially difficult because of the high employee turnover rate and the TSB's constantly evolving working environment.

Contribution of the Priorities to the Strategic Outcome

After examining the TSB's environment and analyzing the risks and the challenges, senior management has identified four priorities for 2010-2011. The investments dedicated to the projects or initiatives identified for each of them will contribute to the achievement of the TSB strategic outcome over the next three years. These priorities and projects are summarized in the following table.

Priorities Type Description
Strategic Communication of TSB's mandate, investigative work and safety accomplishments over time New

In 2010-2011, the TSB will undertake a number of activities to celebrate its 20th anniversary. These activities will involve tracking responses to TSB recommendations over time and communicating how safety has been improved as a result of the organization's work.

Significant transportation risks identified on the TSB's new Safety Watchlist will also be communicated to Canadians throughout the year during targeted media and outreach events.

At the onset of an occurrence or launch of an investigation, the TSB will also strive to communicate its actions to Canadians early in the process.

The TSB will continue to leverage technology, improve its website and explore social media platforms to communicate more effectively, maximize the reach of all its safety messages and increase the uptake of its recommendations.

Strategic Human Resources Management Previously committed

The departmental initiatives that will be implemented to close horizontal gaps identified with regards to human resources management are:

  • integrated human resources planning;
  • the review and update of some organizational structures and job descriptions;
  • the creation of a recruitment page on the TSB website;
  • the establishment of a TSB alumni program;
  • the continuation of the implementation of the Training and Standards Division including the development of tools and an investigator training program.
Product
Improvements
Previously committed

We are continuing our efforts aimed at improving our ability to offer, in a timely manner, products most likely to promote changes leading to the reduction of transportation safety risks. This year, we will undertake the following projects:

  • streamlining of the report production unit and its processes;
  • a review and modernization of the content of investigation databases to improve the TSB's ability to collect, analyze and share data on accidents and incidents;
  • stakeholder consultation regarding the efficiency and effectiveness of the TSB's products and services;
  • improvements to the TSB website and the addition of social media tools to its on-line environment.
Policy and Procedure Management Framework New

We will dedicate resources to:

  • the creation of a policy, directive and procedure management framework;
  • the update of our policies, directives, procedures and manuals, including the implementation of improved financial management processes;
  • the completion of the work leading to the implementation of an electronic records management system.