ARCHIVED - Registry of the Competition Tribunal

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Section II: Analysis of Program Activities by Strategic Outcome

Strategic Outcome

Open, fair, transparent and expeditious hearings related to the Tribunal's jurisdiction.

The Tribunal hears applications and issues orders related to civil reviewable matters as set out in the Competition Act. These include deceptive marketing practices (part VII.1) and restrictive trade practices (part VIII).

Parties to the Competition Tribunal are mainly the Competition Bureau and Canadian businesses involved in a range of products and services. The cases it hears are complex and the impact of the decisions of the Tribunal on Canadian Businesses can be significant. The Registry provides efficient and effective support to the Tribunal in processing cases. The level of satisfaction of members and clients are measured at the conclusion of each hearing. A minimum of 80% satisfaction level has been set as a target.

The following section describes the Registry's two program activities and identifies the expected result, performance indicators and targets for both of them.

Program Activity:

Process cases

Program Activity: Process Cases
Human Resources (FTEs) and Planned Spending ($ thousands)
2010-11		2011-12		2012-13
FTEs	Planned Spending	FTEs	Planned Spending	FTEs	Planned Spending
10	$1,550	10	$1,551	10	$1,551

Program Activity:	Performance Indicators	Targets
Timely Registry services that provide the public efficient access to case records and decisions.	Percentage of case documents and decisions posted on website within 48 hours of filing.	90%
Documents are processed according to timeframes established in the Rules of Procedure  (www.ct-tc.gc.ca/Procedures/RulesProcedure-eng.asp).	Documents processed within established timeframes.	100%.
Efficient access to electronic hearings of applications.	Percentage increase in use of electronic hearings.	25%

Planning Highlights

To achieve the expected results of providing the public and parties efficient access to electronic hearings, the Registry of the Competition Tribunal plans to continue maintaining its level of investment in technology. Also, providing the public with efficient access to case records and decisions will continue to be a focal point of Registry activities.

To ensure documents continue to be processed according to timeframes established in the Rules of Procedure when the Registry experiences employee turnover, continuous internal learning opportunities will be provided to Registry staff. The training will give staff the knowledge for responding quickly to requests from parties to cases, allowing cases to proceed more expeditiously.

Benefits for Canadians

The Registry of the Competition Tribunal contributes to the Government of Canada outcome area of a “fair and secure marketplace” by supporting the Tribunal in conducting open and timely hearings of cases. Outcomes of Tribunal proceedings may be felt by all Canadians. The decisions of the Tribunal help promote the efficiency and adaptability of the Canadian economy on issues related to its jurisdiction.

Program Activity:

Internal Services

Program Activity: Internal Services
Human Resources (FTEs) and Planned Spending ($ thousands)
2010-11		2011-12		2012-13
FTEs	Planned Spending	FTEs	Planned Spending	FTEs	Planned Spending
4	$516	4	$517	4	$517

Program Activity Expected Results	Performance Indicators	Targets
High quality internal services to the Registry function to ensure the infrastructure is in place to assist the Tribunal in meeting its mandate.	Continuous review of internal policies.	25 % per year.
	Central Agencies rating of financial and human resources management.	80%

Program Activity Summary and Planning Highlights

This program activity is intended to establish internal services expectations and monitor overall service performance of the Registry. The Registry intends to follow the Management Accountability Framework management practices to act in the best interest of the Registry, its members, its employees and Canadians.

The planning highlights include the implementation of a policy renewal life cycle strategy that will cover areas ranging from human resources to risk management to financial management.

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