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Table of Contents


Section I : Overview
  1.1 Chairman’s Message
  1.2 Summary Information
    1.2.1 Purpose
    1.2.2 Vision
    1.2.3 Mandate and Regulatory Context
    1.2.4 Operating Context
    1.2.5 Departmental Priorities
    1.2.6 Link to the Government of Canada Outcome Areas
Section II : Analysis of Program Activity
  2.1 Strategic Outcome
  2.2 Program Activity: Energy Regulation and Advice
  2.3 Analysis by Program Activity
    2.3.1 Goal 1
    2.3.2 Goal 2
    2.3.3 Goal 3
    2.3.4 Goal 4
    2.3.5 Goal 5
Section III : Supplementary Information
  3.1 Performance Measures Summary
  3.2 Financial Information
  3.3 External Fees and Service Standards
  3.4 Financial Statements
  3.5 Regulatory Reporting
  3.6 Parliamentary Committee Recommendations
  3.7 Evaluations and Reviews
  3.8 Travel Policies
Section IV : Other Items of Interest
  4.1 Organizational Information
  4.2 Department’s Regulatory Plan
  4.3 Service Standards Results
  4.4 Contact Information

List of Figures


Figure 1: Pipeline Ruptures and Incidents, 2001-2007
Figure 2: Worker Disabling Injury, 2000-2006
Figure 3: Pipe Body Failure, 2000-2007
Figure 4: Estimated Net Export Revenues by Commodity
Figure 5: Comparison of Export and Domestic Natural Gas Prices
Figure 6: Comparison of Export and Domestic Oil Prices
Figure 7: On-Peak Electricity Prices in Ontario and Adjacent American Markets
Figure 8: On-Peak Electricity Prices - Alberta and Mid-Columbia
Figure 9: Residential Electricity Prices in Representative Canadian Cities
Figure 10: Alberta Basis versus Transportation and Fuel Cost
Figure 11: Oil Pipeline Capacity Utilization
Figure 12: Stakeholder Satisfaction with Process, Information and Interaction
Figure 13: NEB Organizational Structure

List of Tables


Table 1: Summary Information Table
Table 2: Safety Performance Indicators for Companies Regulated under COGO Act
Table 3: Percent of Planned Compliance Activities Completed
Table 4: Major Releases to the Environment During Operation
Table 5: Cycle Times and Service Standards
Table 6: Media Hits covering NEB Activities
Table 7: NEB Resource Management
Table 8: Comparison of Planned Spending and Full-time Equivalents
Table 9: Voted and Statutory Items
Table 10: Sources of Non-Respendable Revenue
Table 11: Energy Regulation and Advice – National Energy Board Act
Table 12: Energy Regulation and Advice – Canada Oil and Gas Operations Act
Table 13: Service Standard for Access to Information Act

List of Acronyms


AESO Alberta Electric System Operator
BCP Business Continuity Plan
CEA Canadian Environmental Assessment
CLC Canada Labour Code
CLF Common Look and Feel
COGOA Canada Oil and Gas Operations Act
CPRA Canada Petroleum Resources Act
CSA Canadian Standards Association
CSPS Canadian School of the Public Service
DER Desired End Result
DOJ Department of Justice
EOS Employee Opinion Survey
FORRI Frontier and Offshore Regulatory Renewal Initiative
HRSDC Human Resources and Social Development Canada
IESO Independent Electric System Operator
IMP Integrity Management Program
INAC Indian and Northern Affairs Canada
LMCI Land Matters Consultation Initiative
LNG Liquefied Natural Gas
MOU Memorandum of Understanding
MPMO Major Projects Management Office
NEB National Energy Board
NGL Natural Gas Liquids
NRCan Natural Resources Canada
NYMEX New York Mercantile Exchange
OAS Online Application System
QMS Quality Management System
RDIMS Record and Document Information Management System
RPP Report on Plans and Priorities
TSB Transportation Safety Board