Integrated IM and IT HR and Business Plan

For IM and IT Communities:

 Provide current demographic statistics.

Identify areas of strengths and concern.

Develop strategies to address areas of concern.

ORO

Establish a partnership with CPSA to:

CPSA

X

• Update IT Community demographics

X

X

• Compile IM Community demographics (Initiatives that specifically address workplace well-being, employment equity, and official languages for the IM Community are not be feasible until this data is available)

X

Communities

• Provide ORO with relevant studies undertaken within their organizations and provide references to other research being undertaken elsewhere.

X

X

X

X

For IT Community:

Develop classification products and services to support the future state of shared services.

Increase mobility and career progression.

ORO

Develop, validate and launch:

• Behavioral and technical competency dictionaries

CPSA*

X

• Standardized organizational models

X

• Generic work descriptions

X

X

• Job competency profiles

X

• Align future ORO initiatives with Shared Services Transition plan

* Canada Public Service Agency

X

Communities

• Participate in working groups
• Assign representatives to validate products
• Champion the use of IT Community Generics within their department or agency

For IM Community:

Define the behavioral and functional competencies required to carry out functions common to all IM Streams.

ORO and Communities

Lead the Canadian Government Standards Board (CGSB) Committee to establish and validate the Standard for IM Competencies.

CGSB

X

For IM Community:

Ensure common IM behavioral and technical competencies are incorporated into the Generic Work Descriptions developed for IM-specific streams.

ORO and Communities

Develop and classify work descriptions and related organizational models that capture current and emerging IM functions, and the informational needs of departments, while integrating common competencies as identified in the Standard for IM Competencies.

CPSA

PSC

X

X

X

X

For IM and IT Communities:

Ensure that classification specialists understand the nature of IM and IT Communities so that under-classification and incorrect classification are avoided.

ORO and Communities

Establish training/learning activities for classification officers to ensure appropriate classification of specific IM-related work descriptions as generic work descriptions are developed.

CPSA

PSC

X

For IM Community:

Determine possible realignment / reduction in number of classification groups required to undertake IM in GC.

ORO and Communities

Analyze generic work descriptions and organizational models for specific IM streams to determine possibility of better alignment of IM functions and work descriptions.

CPSA

PSC

X

For IT Community:

Develop fair, transparent and efficient recruitment and staffing products and initiatives in line with future trends.

Establish recruitment and collective-staffing pools composed of non-public servants (incl. recent graduates) and executive/ managerial level employees (i.e.: EX, CS-04 and CS-05 levels) to:

• Address demographic gaps in Employment Equity (EE) and Official Languages (OL)
• Increase employee mobility
• Address retirement gaps
• Attract recent MBA graduates
• Increase university enrollment
• Increase career progression satisfaction and increase opportunities for promotions
• Address impact of projected retirement and staff turnover

ORO

• Prepare a staffing and recruitment plan.

PSC

CPSA

X

• Undertake government-wide collective recruitment initiative for CS-01 level.

X

• Undertake a government-wide CS-04 collective staffing initiative.

X

• Survey Departments to identify need for government-wide IM and IT EX-02 and EX-03 staffing initiative and implement as need dictates.

X

• Create a framework and strategy for a Professional Development and Apprenticeship Program (PDAP) for CS-01 to CS-03 levels.

X

• Work with universities to add business knowledge and skill in their IT curriculum

*Information and Communications Technology   Council

ICTC*

CPSA

X

X

• Promote IM and IT work in high schools, colleges and universities

X

X

Communities

• Assign representatives to Steering Committee and encourage use of resources derived from the collective staffing pool.
• Assign representatives to Steering Committee and working groups to create a framework for PDAP.
• Undertake departmental staffing initiatives that are in line with future trends and that address demographic gaps.

For IT Community:

Ensure recruitment and staffing initiatives are fair, transparent and bias-free.

ORO

Develop three government-wide Assessment Centers to support PDAP and CS-04 and CS-05 collective staffing initiatives.

* Personnel Psychology Centre

CPSA (PPC*)

X

Communities

Assign representatives to Steering Committee and attend working groups to create the Assessment Centers.

For IT Community:

Measure success and improvement of recruitment and staffing initiatives.

ORO

Conduct post-mortem exercises upon completion of each government-wide collective staffing initiative.

X

X

X

Communities

Assign departmental representatives on Steering Committees and Board members to participate in post-mortem exercise.

For IM Community:

Determine immediate target group(s) and level(s) for a GC-wide IM recruitment initiative.

ORO & Communities

Use IM generic work descriptions and organization models as survey instruments to determine IM recruitment needs.

X

For IM Community:

Based on identified requirements, develop and launch GC-wide IM recruitment initiative.

ORO & Communities

Develop and prepare staffing and recruitment plan.

PSC

CPSA

X

X

Undertake government-wide collective recruitment initiative.

For IM and  IT Communities:

Determine long-range target groups and levels for future recruitment initiatives.

ORO & Communities

Develop and circulate a questionnaire to gather accurate and long-term demographic and needs-related data from across GC.

CPSA

X

For IM Community:

Based on identified requirements, develop and launch GC-wide IM Recruitment Initiatives.

ORO & Communities

Develop long-range staffing and recruitment plan.

PSC

CPSA

X

For IM Community:

Ensure that relevant common core learning remains available for the ongoing development of the IM Community in the GC.

ORO and Communities

Assess and develop strategies to address potential gaps in the current IM Professional Development Curriculum, in terms of course content and its ability to meet the emerging learning needs of the IM Community. 

* Library and Archives Canada

CSPS

LAC*

X

X

X

X

For IM Community:

Ensure that standard processes are used to identify, assess and officially recognize the professional achievements of members of the IM Community.

ORO and Communities

Develop and implement the IM Certification Program to encourage and recognize the development of IM professionals across the GC, in accordance with the Standard for IM Competencies.

CSPS

LAC

X

X

X

For IM and IT Communities:

Develop employees with leadership potential and align with Versatilist role (ref pg 17 and 26 of IM and IT HR and Business Plan), shared services initiatives, and future public service trends.

Increase mobility, career progression, horizontality and retention.

Develop future leaders with the skills to manage multi-generational workforces.

Prepare "la relève" to replace employees who will retire.

ORO

Revise the IM and IT Management Development Program (MDP) in line with future trends and needs.

CPSA (CAP*)

CSPS

X

Conduct a campaign to attract IM and IT participants for a Focus Group session.

X

Launch IM and IT MDP Program for 2007-2010 cohort.

* Career Assignment Program

X

Communities

Ensure departmental representation at Steering Committee and Focus Groups.

Sponsor participants for the MDP Program.

For IM and IT Communities:

Develop a professional IM and IT workforce.

Increase employee job satisfaction.

Prepare "la relève" to replace employees who will retire.

ORO

Leverage IM and IT certification programs.

X

Establish government-wide mentoring program.

X

Communities

Send representatives on Steering Committees and Working Groups in the design of IM and IT Certification programs.

Utilize Professional Development Apprenticeship Program (PDAP) as a mechanism to recruit and develop employees at CS-01 and CS-02 levels.

For IM and IT Communities:

Develop the EX group from within organizations

ORO

Review the IM and IT Executive Development Program.

CPSA (AEXDP*)

CPSS

X

Develop and implement mentoring program for IT and IM Executives, e.g. Management Development Program.

X

Communities

Send representatives to Steering Committee and Focus Group.

Sponsor participants in Program.

*  Accelerated Executive Development Program

For IT Community:

Identify areas of concern from the Public Service Employee Survey:

Increase career progression satisfaction and increase opportunities for promotions.

Increase on-the-job coaching.

Increase fairness in staffing.

Ensure an atmosphere of trust and respect to address:

Fear of reprisal when initiating a formal redress process, experiencing ethical dilemma or conflict between values in the workplace.

ORO

Communicate results from 2005 Public Service Employee Survey (PSES) results for the CS group to departments and agencies.

X

Communities

Include areas of concern in Departmental HR Plans.

For IM Community:

ORO

Compile demographic data to develop initiatives that specifically address work place well-being.  Until this data is available (see entry under Demographics), workplace well-being will be considered, to the extent possible, during the development of all ORO led initiatives.

X

For IM and IT Communities:

Develop and distribute products and tools to support learning plans.

ORO

Update the current IM Competency Assessment Tool to reflect new standard and certification requirement.

X

Explore existing available assessment tools and develop an IT competency assessment tool

X

Communities

Provide consultation on the updated assessment tools and actively promote and use updated tools.

For IM and IT Communities

Ensure equity in the workplace, specifically regarding gender, classification and access to opportunities.

ORO

Define consistent/generic job classifications and job descriptions based on competencies for all IT and IM positions.

X

X

Communities

Address this goal in Departmental HR Plans.

For IM and IT Communities

Create a culture that acknowledges and rewards innovation.

Recognize and value individual contributions. Create a supportive culture where employees are encouraged to take innovative approaches.

ORO

Review and assess structure of IM Recognition Award.

X

X

Evaluate feasibility of IT Recognition Awards program.

X

X

Communities:

Nominate and select individuals for IM recognition award.

For IM and IT Communities

Foster a culture of continuous learning in an open, encouraging and transparent environment.

ORO

Ensure IM Professional Development Certification remains relevant and is reflected in materials associated with Learning, training and Development Policy and the Directives on Administration of Required Training Communities.

CSPS

CPSA

X

X

X

X

Support employees in their professional development via Personal Learning Plans.

X

X

X

X

For IM and IT Communities:

Establish formal and active relations with Bargaining Agents representing IT and IM employees.

ORO

Share the IM and IT HR and Business Plan with Bargaining Agents

Bargaining Agents

X

X

X

X

Consult with the Bargaining Agents on:

• Government wide initiatives

X

X

X

X

• IT community generics

X

X

X

• Workplace well-being

X

X

X

• Emerging initiatives

X

X

X

Communities

Ensure Union involvement in all aspects of departmental IM and IT initiatives.

Undertake a study of Departmental CIO Branch (CIOB) grievances, tribunal complaints and identify initiatives to resolve issues.

For IM and IT Communities:

Address Employment Equity (EE) gaps, particularly to increase representation of visible minorities.

Increase retention of visible minorities.

ORO

Identify the requirement of visible minority in Selection Merit Criteria under organizational needs when conducting government-wide recruitment and staffing initiatives.

X

X

X

X

Create Assessment Centers, free of bias.

X

X

X

X

Communities

Identify the requirement of visible minorities in Selection Merit Criteria under organizational needs when conducting departmental recruitment and staffing initiatives.

Use tools created from the Assessment Centers.

For IM Community:

ORO:

Compile demographic data to develop initiatives that specifically address employment equity. Until this data is available (see entry under Demographics), employment equity will be considered, to the extent possible, during the development of all ORO-led initiatives.

X

For IT Community:

Increase the number of bilingual employees.

Meet Official Languages (OL) obligations for IT and IM positions.

Create an environment that contributes to the attraction and retention of bilingual employees.

ORO

Identify the bilingual requirements in Selection Merit Criteria when conducting government-wide recruitment, particularly at junior levels.

X

X

X

X

Communities

Encourage employees to take official language training early in their career to help increase the opportunities to work in a second language and reduce OL training costs.

Review the linguistic profile of each position and ensure that the linguistic profile is met. Identify gaps and put in place an implementation plan.

Develop a training plan for employees who do not meet the linguistic requirements of their position

Provide work instruments (policies, directives procedural documentation, instructions) in both official languages in bilingual regions.

Provide work tools according to employee linguistic preference. These tools include the installation of software/hardware of employee desktop.

For IM Community

ORO:

Compile demographic data to develop initiatives that specifically address official languages. Until this data is available (see entry under Demographics), official languages will be considered, to the extent possible, during the development of all ORO-led initiatives.

X