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User Fees Reporting

User Fees and Regulatory Charges/External Fees



User Fees and Regulatory Charges (User Fees Act)


User Fee: Fees charged for the processing of access to information requests filed under the Access to Information Act (ATIA)

Fee Type: Other products and services (O)

Fee-Setting Authority: ATIA

Date Last Modified: 2005

Performance Standards: Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension is to be sent within 30 days after receipt of request.

Performance Results: Statutory deadlines were met 97 per cent of the time.


2010-11 ($ thousands) Planning Years ($ thousands)
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
$1.5 $1.8 $372 2011-12 $1.7 $620
2012-13 $1.8 $630
2013-14 $1.9 $640

Note: According to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred prior to March 31, 2004:

  • the performance standard, if provided, would not have received parliamentary review;
  • the performance standard, if provided, may not respect all established requirements under the User Fees Act (UFA), (e.g., international comparison or independent complaint address); and
  • the performance result, if provided, is not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance.


External Fees (Policy on Service Standards for External Fees)


External Fee Service Standard Performance Results Stakeholder Consultation
Fees charged for the processing of access to information requests. Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension is to be sent within 30 days after receipt of the request. Statutory deadlines met 97 per cent of the time. The service standard is established by the ATIA and related regulations. Consultations with stakeholders were undertaken for amendments in 1986, 1992 and 2005.

Note: As established pursuant to the Policy on Service Standards for External Fees:

  • service standards may not have received parliamentary review;
  • service standards may not respect all performance standard establishment requirements under the UFA (e.g., international comparison or independent complaint address); and
  • performance results are not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance.