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SECTION II – ANALYSIS OF PROGRAM ACTIVITIES BY STRATEGIC OUTCOME

Detailed Analysis of Performance


Strategic Outcome:



Multilateral intergovernmental meetings of First Ministers, Ministers and Deputy Ministers are planned and conducted flawlessly.
Program Activity Name: Canadian Intergovernmental Conference Secretariat

Program Activity Description:

Provision of expert, impartial support services for the planning and conduct of First Ministers, Ministers and Deputy Ministers level federal-provincial-territorial and provincial-territorial conferences.

Total Financial Resources for the Agency ($ millions)
2007-2008


Planned Spending Total Authorities Actual Spending
6.5 6.5 5.0

Human Resources
2007-2008


Planned Spending Total Authorities Actual Spending
36 36 30


CICS assesses achievement of its one-program/one-activity commitments through several performance indicators:

o Number of Conferences Served (see SECTION IV)
o Letters of Appreciation
o Number of Conferences that CICS was able to respond
   to in 2007-2008
o Number of Conferences Served by Non-Conference
   support personnel in CICS


Letters of Appreciation:

While there are no formal performance indicators yet in place to gather this information, appreciation letters are often received from our clients. Of those received, we have chosen the following extracts:

“I am impressed by the professional and efficient manner in which the Secretariat provides invaluable conference support services.  Please be assured that my colleagues and I appreciate your efforts and the efforts of your dedicated staff.”


   The Honourable Robert Ghiz
 Premier of Prince Edward Island

“An event of this magnitude is quite an undertaking and the support provided by the Canadian Intergovernmental Conference Secretariat is invaluable.  The success of this meeting is a testament to the professionalism and capabilities of you and your staff.”


  William J. S. Elliott
Associate Deputy Minister
Public Safety and Emergency
Preparedness Canada

“In relation to the organization of the conference, the Eastern Canadian Premiers’ Secretariat wishes to commend your staff who worked tirelessly in the planning and execution of the 31st Conference of the New England Governors and Eastern Canadian Premiers.”


  Don Osmond
Co-Secretary to the NEG-ECP
The Conference of the New England
Governors and the Eastern Canadian
Premiers

“We just wanted to say thank you for all the hard work that you and the rest of the CICS team did on our behalf to support the 2007 Northern Development Ministers’ Forum here in Ottawa.  Everything went so smoothly due to your great logistical organization and planning ahead.”


  Suha Taissi
Indian Northern Affairs Canada

Number of Conferences that CICS was able to respond to in 2007-2008

In 2007-2008, CICS was able to serve all senior level federal-provincial-territorial and provincial-territorial meetings requested by our clients.


Number of Conferences Served by Non-Conference support personnel in CICS

Of the 86 conferences served in 2007-2008, one was served entirely by non-conference personnel (individuals employed in other sectors of the Secretariat but also trained to serve conferences). These individuals are called upon to assist Conference Services at specific times of the year when demand for CICS services reaches a peak period.