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ARCHIVED - Office of the Public Sector Integrity Commissioner of Canada - Report


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Section II — Analysis of Program Activities by Strategic Outcome

Strategic Outcome

Wrongdoing in the federal public sector is resolved and public servants are protected against reprisal.

Program Activity: Disclosure and Reprisal Management Program

Program Activity Description

This program addresses the need to take action in bringing resolution to disclosures of wrongdoing and complaints of reprisal and contributes to increasing confidence in federal public institutions. It aims to provide advice to federal public sector employees and members of the public who are considering making a disclosure and to accept, investigate and report on disclosures of information concerning possible wrongdoing. Based on this activity, the Public Sector Integrity Commissioner will exercise exclusive jurisdiction over the review, conciliation and settlement of complaints of reprisal, including making applications to the Public Servants Disclosure Protection Tribunal to determine if reprisals have taken place and to order appropriate remedial and disciplinary action.

Financial Resources ($ thousands)

2012-13 2013-14 2014-15
3,779 3,614 3,614

Human Resources (FTEs)

2012-13 2013-14 2014-15
28 28 28


Program Activity Expected Results Performance Indicators Targets
The disclosure and reprisal management function is efficient. Average number of days to process new cases at intake. 15 days
Disclosure and reprisal cases are resolved. Number of cases resolved as a percentage of the number of investigations. 60%
Key Stakeholders are informed of PSIC's role and mandate Percentage of key stakeholders informed of PSIC's role, mandate and processes. The performance measurement is to be further developed over the next reporting period. 60%

Planning Highlights

In order to achieve the expected results, PSIC plans to undertake, in addition to ongoing activities, the following initiatives:

  • Develop, implement and communicate service standards.
  • Develop and implement a quality assurance process.
  • Implement a case management system that responds to the Office's current and ongoing needs.
  • Identify, develop and implement key operational policies on matters such as accessibility, information management, decision-making and client communications.
  • Develop and implement an outreach and engagement strategy.
  • Refine, implement and communicate our performance management results to ensure that the Office invests its efforts efficiently and demonstrates value.
  • Support the preparation of the 5-year review.

Section I, under the plans to meet the Organizational Priorities, contains the complete listing.

Strategic Outcome

The following program activity supports all strategic outcomes within this organization.

Program Activity: Internal Services

Program Activity Description

Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Services; Materiel Services; Acquisition Services; and Travel and Other Administrative Services. Internal Services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Financial Resources ($ thousands)

2012-13 2013-14 2014-15
2,254 2,042 2,042

Human Resources (FTEs)

2012-13 2013-14 2014-15
8 8 8

Planning Highlights

Efforts under this program activity will support improvements in the efficiency and effectiveness of PSIC's internal operations. Specific initiatives in this area include:

  • Continue to identify changing human resources requirements (through ongoing HR Planning) to: maximize staff engagement and retention; ensure timely availability of qualified staff; and implement strategic learning and development (training) plans.
  • Continue to assess and implement continuous improvement initiatives for Information Management and Information Technology necessary to support our operational day to day activities and evolving monitoring and reporting activities.
  • Develop and implement an internal code of conduct.