ARCHIVED - The National Battlefields Commission - Report

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SECTION II - Analysis of Program Activities by Strategic Outcome

Strategic Outcome :
The Battlefields Park of Québec is a prestigious, accessible, safe and educational historic and urban site.

The role of the NBC is to make Battlefields Park a prestigious national site, maintain its historic integrity and ensure that its urban mission receives equal consideration, allow for its safe use, and provide activities and relevant services in line with historic, cultural, recreational and natural aspects.

This section presents the NBC’s program activities, expected results, performance indicators and related objectives. It also set outs the financial and human resources that will be allocated to each program activity.

Two program activities support the strategic outcome: “Conservation and Development” and “Public Education and Services”.

Program Activities by Strategic Outcome:

2.1   Conservation and Development

Program Activity: Conservation and Development

Human Resources (FTEs) and Planned Spending ($ thousands)
2011-12		2012-13		2013-14
FTEs	Planned Spending	FTEs	Planned Spending	FTEs	Planned Spending
23	2,424	23	2,424	23	2,424

Program Activity Expected Result	Performance Indicator	Target
Improve park infrastructure to ensure its long-term preservation and maintain facilities in good condition.	Satisfactory general condition, quality facilities and integrity of the grounds.	Maintain general condition of the park, make infrastructure repairs each year and implement the sustainable development action plan (75% users satisfaction – online survey).

Program Activity Summary:

Through this activity, the NBC preserves the integrity of Battlefields Park for future generations by maintaining and improving, when required, infrastructure, landscaping and horticulture, and offering a safe site for Canadians and foreign users and visitors.

Planning Highlights:

The NBC's objective remains to maintain the general condition of the park, and to do so in 2011-12, it will endeavour to carry out various repairs and implement its new sustainable development policy.

In order to achieve the expected result, the NBC will take the following measures:

• continue the infrastructure repair program, making repairs to roads, paths and sidewalks; the planned repairs have been prioritized based on the extent of the deterioration and amount of use;
• continue maintenance of buildings, furniture and grounds and monitor the site, making sure it remains safe for users and visitors; some work is required because of the condition, wear or age of the items in question (eg, cliff consolidation work, repairing pipes, replacing vehicles with electric or hybrid vehicles, replacing lampposts, renewing the population of trees and shrubs);
• carry out concrete actions in the Battlefields Park's sustainable development action plan in order of priority to comply with government policy; for more information on this matter, consult the table (Green Procurement) on this page: http://www.tbs-sct.gc.ca/rpp/2011-2012/index-eng.asp.

Benefits for Canadians:

The NBC's efforts will allow Canadians to benefit from the park's many aspects (historic, recreational, natural and urban) as well as to preserve its integrity so users gain a good understanding of the importance of the relics and historical symbols. For the NBC, it is important that users and visitors are able to walk safely around the park, have fun, play sports and take part in other activities, and enjoy the nature and the beautiful grounds. Battlefields Park is a healthy and accessible environment for everyone and it must remain a heritage site in perfect condition for future generation.

2.2   Public Education and Services

Program Activity: Public Education and Services

Human Resources (FTEs) and Planned Spending ($ thousands)
2011-12		2012-13		2013-14
FTEs	Planned Spending	FTEs	Planned Spending	FTEs	Planned Spending
17	922	17	922	17	922

Program Activity Expected Result	Performance Indicator	Target
Promote the history of Canada's first national historic park and its cultural, recreational and natural aspects.	The quality of public and educational services; client satisfaction and number of users of public and educational services.	Maintain and improve the quality of services (75% user satisfaction – in-house survey), and provide more information about the park's history (number of Web site users) and events connected with the grounds (attendance).

Program Activity Summary:

The purpose of this program activity is to showcase the history of the site and its sociocultural, recreational and natural aspects so as to emphasize its dual role as a historic and an urban park. In support of this activity, the NBC welcomes visitors, presents exhibits and educational activities and provides high-quality public services.

Planning Highlights:

In order to achieve the expected result, the NBC will take the following measures:

• offer high-quality public services (cross-country ski trails, sports and washroom facilities);
• create and produce on a regular basis a cultural event related to the history of the Plains of Abraham;
• develop an action plan for the conservation and development of artifacts;
• plan activities on the history of the Martello towers related to the historical events of 1812;
• put a database of soldiers from the battles of 1759 and 1760 online;
• develop the Blockhaus archaeological site at Cap aux Diamants (identification on the ground; interpretive panel, etc.) and continue the archaeological dig at the Moulin Dumont site (Battle of Sainte-Foy).

Benefits for Canadians:

This program activity permits Canadians to increase their knowledge of this key episode in the history of our country and of the Americas. It will also inform them about the assets and heritage value of the Plains of Abraham site. Through the activities and events organized, the NBC will also contribute to the dynamism of the region and the vitality of this rallying site in the heart of the city of Québec, while adding tourism appeal.

The primary objectives are to maintain the quality of services and increase knowledge of history. The NBC will encourage Canadians to participate during interpretive activities and the presentation of sociocultural and historical events, and will survey their satisfaction.

The school programs provide enriching experiences for students, deepening their understanding of Canadian culture as they are exposed to various aspects of society and history.

These efforts are in line with the Government of Canada’s strategic outcome for a vibrant Canadian culture and heritage

2.3   Internal Services

Program Activity: Internal Services

Human Resources (FTEs) and Planned Spending ($ thousands)
2011-12		2012-13		2013-14
FTEs	Planned Spending	FTEs	Planned Spending	FTEs	Planned Spending
20	5,908	20	5,908	20	5,908

Program activity summary:

Internal Services support the achievement of the NBC’s strategic outcome and program activities in keeping with the NBC’s mandate and vision within the budget allocated and in accordance with government policies.

Internal Services are groups of related activities and resources that are administered to support the needs of the program activities and other obligations the NBC is subject to. These services are indispensable for the sound and responsible management of the NBC’s program activities. These groups consist of administrative services, financial services, communications services, legal services, management and oversight services, information technology services, information management services, real property services, materiel services, acquisition services and payments in lieu of property taxes.

Planning Highlights:

In order to achieve the expected result, the NBC will take the following measures:

• rigorously manage the budget (particularly travel-related spending);
• generally promote services offered to the public and new initiatives;
• internally manage certain plans or policies, such as the artifact conservation and development action plan;
• create a single classification system in order to integrate all the documents from the various units and dispose of archival records in accordance with the Library and Archives of Canada Act;
• manage human resources, including employee development, by offering training.

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