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Section IIAnalysis of Program Activities by Strategic Outcome

Strategic Outcome:

Canadians have access to objective, high-quality, non-partisan statistics, statistical products, services and analyses on Canada's economy and society that fulfill legal requirements, are relevant to policy formulation and decision makers, and are responsive to emerging issues.

The following section describes Statistics Canada’s plans and priorities and identifies the expected results, performance indicators and targets. This section also explains how Statistics Canada will achieve the expected results and presents the financial and non-financial resources that will be dedicated to each program activity.

This section contains a discussion of plans and priorities surrounding the following Program Activities:

  • Economic Statistics
  • Social Statistics
  • Census, Demography and Aboriginal Statistics
  • Internal Services

Additional information on Statistics Canada’s performance measurement framework and methodology can be found on the Agency’s website (www.statcan.gc.ca).

2.1Economic Statistics (Program Activity 1)


Program Activity: Economic Statistics
Human Resources (FTEs) and Planned Spending ($ thousands)
2009/2010 2010/2011 2011/2012
FTEs Planned Spending FTEs Planned Spending FTEs Planned Spending
2,088 165,571 2,035 161,014 2,066 165,172
For expected results, performance indicators and targets, please refer to the Planning Summary Tables in Section 1 of this document.

Notes: Totals may differ within and between tables due to the rounding of amounts.
Planned Spending amounts are presented net of Respendable Revenue.

Program Activity Summary

The Economic Statistics Program produces a portrait of Canada’s economic structure (which sectors are important to the economy) and trends (which sectors are growing or declining). A more detailed description of these activities can be found at http://www.statcan.gc.ca/about-apercu/structure/paa-aap-eng.htm.

In 2009/2010, Statistics Canada’s Economic Statistics Program will continue to provide micro- and macroeconomic statistics and analyses on the entire spectrum of Canadian economic activity, both domestic and international. These statistics are used by governments in formulating monetary, fiscal and commercial policy and by businesses and citizens generally to analyze and assess different aspects of Canada’s economy. They are the means by which Canadians monitor the rate of inflation, economic growth and productivity change, international trade balances, changes in industrial structure, the effectiveness of agricultural and other sectoral policies and a wide range of other economic phenomena.

Planning Highlights

Data dissemination: In 2009/2010, the primary focus of the program will be to continue releasing high quality economic statistics in a timely fashion. The release dates for the main statistical series are announced about a year in advance. In the year ahead, there will be special emphasis on reviewing and updating statistical quality assurance procedures within the program; taking further steps to reduce response burden; improving coherence by working to ensure that most economic surveys use the common business register; and initiating a project to adapt Canada’s national economic accounts to meet new international standards.

Resource accounts: Another initiative is to improve the resource accounts produced at Statistics Canada. These accounts provide information on the stocks and flows of a number of important natural resources. Work is ongoing to improve the information on the supply and use of water resources: one of the most important environmental concerns in many parts of Canada. The objective is to have improved ongoing estimates of water supply-use for Canadians. New surveys, namely, Industrial Water Use Survey, Agricultural Water Use Survey and Survey of Drinking Water Plants, are filling important data gaps with respect to water use, availability and quality. The survey data on industrial and agricultural water use, for example, will be used to re-start the production of the water-use accounts, idle since the disappearance of Environment Canada’s industrial water use survey after 1996. The objective is to have the updated water use accounts available for analytical purposes by 2009. Initially, the planned applications of these accounts include calculating water-use intensities by various sectors and embodied water in trade. Work on these accounts is coordinated with other federal organizations such as Environment Canada, Natural Resources Canada and Agriculture and Agri-food Canada. Preliminary estimates using improved methodologies and new survey activities will be released over the coming year.

The Economic Statistics Program has identified the following priorities:

  • Historical Revision of the Canadian National Accounts
  • Balance of Payments (BOP) Redesign Phase III
  • General Business Panel Survey and Integrated Business Database
  • Services Producer Price Indexes

Priority: Historical Revision of the Canadian National Accounts

The revised national accounts will be released in 2012. Canada will be among the first countries to incorporate changes from the new international recommendations for macroeconomic accounts. These recommendations were established by the United Nations and the International Monetary Fund in 2008. The revision will allow improvements in statistical methods and provide an opportunity to modify the accounts to better reflect the impacts of globalization on production and trade and better recognize the role of research and development in modern economies. The financial accounts will also be thoroughly reviewed and updated in the light of the current economic uncertainty.

Planned Activities
  • In 2009/2010, consultations will take place with users in the policy and research community and in other statistical agencies, including those of the United States. Based on these consultations a list of changes to the Canadian macroeconomic accounts will be determined which will respond to the evolving data needs of users; maintain comparability of the Canadian macro accounts with those of our principal trading partners; and provide cost effective economic information for all Canadians.
  • In 2010/2011, methodologies will be developed and revised and new data sources developed as required.  Throughout this process technical documents and preliminary estimates will be produced and shared with key users and international organizations.  This will serve to confirm that users needs are being met and that there is continued comparability with the macroeconomic data of other major economies
  • In 2011/2012, the methodological work identified for 2010/2011 will continue and, in 2012, the revised macroeconomic accounts for Canada will be published.

Priority: Balance of Payments (BOP) Redesign Phase III

The third phase of the BOP redesign focuses on a complete revamping of the surveys of international financial transactions. The surveys and associated systems will be updated to align with the revised international macroeconomic accounts standards of 2008 as published by the United Nations and the International Monetary Fund. They will also incorporate changes required as Canadian corporations move to the international accounting standards in 2011. In addition, there will be an emphasis on improving the efficiency of the program, reducing respondent burden and ensuring the capacity to respond to any new data initiatives arising from the recent international financial turmoil.

This is a five-year project; the first year was completed in 2008/2009 and included a review of the programs in other countries as well as consultation with other federal government departments and delivery of an approved IT architecture.

Planned Activities
  • In 2009/2010, Statistics Canada will deliver revised content for the four principal annual Balance of Payments (BOP) surveys covering cross border investment flows and resulting ownership positions. Revised questionnaires; proposals for reducing the volume of data collected directly from respondents; and a system prototype will also be delivered. Methodology will be developed for sampling.

  • In 2010/2011, Statistics Canada will deliver a coherent collection strategy that includes questionnaire follow-up, capture, and imaging. Systems will be developed to implement sampling and the collection strategy and methodologies will be developed for imputation and estimation.

  • In 2011/2012, Statistics Canada will deliver systems for the imputation, estimation and dissemination of the BOP investment data. The redesigned questionnaires will also be put into service at this time.

  • In 2012/2013, Statistics Canada will focus on the refinement of systems and methodologies, analysis of data being produced from these new processes and the inclusion of other BOP surveys as resources permit.

Priority: General Business Panel Survey and Integrated Business Database

The long-term objective of the General Business Panel Survey (GBPS) and the Integrated Business Database (IBD) is to support the innovation, productivity and competitiveness policy agenda of the Canadian government. The pilot phase of this initiative includes a pilot longitudinal survey and a related database that together aim to provide policy-relevant evidence on business strategy issues. Key aspects of the long-term initiative are the tracking of firm performance over time, and the use of the database to provide information on performance and characteristics to minimize response burden. As part of the pilot GBPS, a Global Value Chains module survey will be conducted in 2009/2010. The survey will collect and tabulate high level estimates on the activities of Canadian firms in the area of global value chains.

The two-year pilot phase of this initiative covers 2008/2009 and 2009/2010 and was co-sponsored by Statistics Canada, Industry Canada and Foreign Affairs and International Trade Canada. Long-term funding is currently being sought to transition from this pilot phase to a survey program.

Planned Activities
  • At the end of 2009/2010 (March 31, 2010) or early in 2010/2011 (contingency date of June 30, 2010), Statistics Canada will release a General Business Panel Survey pilot data file and produce a new Integrated Business Database with the linked data coupled with facilitated research access. Simultaneously, Statistics Canada will tabulate high level estimates on Global Value Chains. During 2008/2009 and 2009/2010 Statistics Canada will also help Industry Canada prepare a long-term funding strategy. Statistics Canada will facilitate a small number of research projects on linked business data sets to configure the IBD technical environment for long-term support of business data researcher access.

  • In 2010/2011, detailed user feedback on GBPS output will be assessed and potential revision strategies may be implemented. Research work will continue on linked business data sets and will also begin to involve pilot GBPS output.

  • In 2011/2012, Statistics Canada anticipates that the first research papers based on GBPS pilot data will be released (as the longitudinal panel will not yet be of sufficient duration to release longitudinal analysis).

Priority: Services Producer Price Indexes (SPPI)

Business services represent almost 40% of GDP compared to about 17% for government services and 11% for personal services. Overall, the services sector accounts for approximately two-thirds of GDP. The statistical system provides a very good estimation of the total output of the services sector and its composition at current prices. However, despite the importance of business services, price indexes for these industries represent a significant gap in the Canadian economic statistical system. This gap seriously affects the quality of real output and productivity change estimates. In 2006/2007, the Agency embarked on a 5 year project to develop services price indexes for approximately 30 broad business services categories. Together with the services price indexes already in publication, approximately 86% of the business service sector (34% of total GDP) will be covered.

Preliminary data collection has been ongoing for wholesaling margins, retailing margins, truck transportation, non-residential rent, and rental of other machinery and equipment including construction since fiscal year 2006/2007. The indexes will be published in fiscal year 2008/2009.

Planned Activities
  • In 2009/2010, research and development for several other SPPI series will be completed.  These industries represent a further 21% of target coverage.  The industries include: non-life insurance, telephone and other telecommunications, banking services, commissions, investment banking and securities dealing, and brokers, other professional, scientific and technical services and rail transport, freight.  In 2010, preliminary data collection will be underway for these SPPI series and their publication is scheduled for the spring of 2011.

  • In 2010/2011, research and development for several additional series will get underway.  These industries represent a further 13% of target coverage and include: other administrative and support services, real estate commissions, management fees of companies and enterprises, advertising services, water transport and air transport. In 2011, preliminary data collection will be underway for these SPPI series and their publication is scheduled for the spring of 2012.

  • In 2011/2012, research and development for the remaining series will begin. These industries represent the remaining 8% of target coverage and include: other securities, funds, and related services, mutual funds, rental of automobiles and trucks, life insurance, architectural and scientific services and pipeline transportation. In 2012, preliminary data collection will be underway for these SPPI series and their publication is scheduled for the spring of 2013.

2.2Social Statistics (Program Activity 2)


Program Activity: Social Statistics
Human Resources (FTEs) and Planned Spending ($ thousands)
2009/2010 2010/2011 2011/2012
FTEs Planned Spending FTEs Planned Spending FTEs Planned Spending
1,716 132,585 1,696 125,425 1,716 128,021
For expected results, performance indicators and targets, please refer to the Planning Summary Tables in Section 1 of this document.

Notes: Totals may differ within and between tables due to the rounding of amounts.
Planned Spending amounts are presented net of Respendable Revenue.

Program Activity Summary

The Social Statistics Program provides information on the economic and social characteristics of individuals, families and households in Canada. It includes measures of household income and expenditure; employment, unemployment and their associated costs and benefits; labour income and factors affecting labour supply; health and factors influencing it; and information on topics of specific social policy concern. This program encompasses the justice, health care, and education systems as well as cultural institutions and industries.

A more detailed description of these activities can be found at http://www.statcan.gc.ca/about-apercu/structure/paa-aap-eng.htm.

Planning Highlights

In 2009/2010, the primary focus of the Social Statistics Program will be to continue releasing high quality social statistics in a timely fashion, with the release dates for the main statistical series announced about a year in advance. In the year ahead, there will be special emphasis on a redesign of the household survey infrastructure to ensure the surveys provide quality data in an efficient and cost-effective manner, while remaining relevant and responsive to priorities specified by the sponsoring policy departments. Special attention will also be given to responding to the needs of data users for easier access to census and survey microdata. The Research Data Centres (RDC) have seen a significant expansion in a very short time, with over a thousand research projects presently underway. Initiatives are being undertaken to explore other means of access to these data including use of synthetic files to facilitate and speed up access, and the ability for researchers to remotely access the data from their computer. In all cases, the confidentiality of the microdata remains paramount.

The health statistics program continues in a phase of innovation. The initial cycle of data collection for the Canadian Health Measures Survey (CHMS) is nearly complete, and Budget 2008 provided funding to make this new survey ongoing. For the first time, the CHMS is providing baseline data on Canadians’ exposures to heavy metals, pesticides and other environmental biomarkers, as well as cardio-vascular and other risk factors. A third focus will therefore be on producing a range of analytical and technical results from the first cycle of the survey, and developing consensus plans for future cycles.

The Social Statistics Program has identified the following priorities:

  • Canadian Health Measures Survey
  • Household Survey Redesign
  • New Crime Severity Index

Priority: Canadian Health Measures Survey

The Canadian Health Measures Survey (CHMS), launched in March 2007, is collecting key information relevant to the health of Canadians by means of direct physical measurements such as blood pressure, height, weight and physical fitness. In addition, the survey collects blood and urine samples to test for infectious diseases, nutrition and environmental markers. The survey is collecting data and physical health measures over a two-year period from 5,500 Canadians aged 6 to 79 years of age in fifteen communities across Canada.

The resulting information will create national baseline data on the extent of major health concerns such as obesity, hypertension, cardiovascular disease, exposure to infectious diseases and exposure to environmental contaminants. In addition, the survey will provide evidence about many diseases, such as hypertension, that may be undiagnosed among Canadians. In Australia, a similar survey conducted from 1999 to 2001 found that for every known case of diabetes, there was one undiagnosed case.

Planned Activities
  • In 2009/2010, the CHMS collection of Cycle 2 will begin with a target of 5,700 respondents and will feature the inclusion of younger children starting at 3 years of age. The initial releases from the first cycle with a focus on cardiovascular health will be released.

  • In 2010/2011, analytic releases from Cycle 1 will include vitamin D and environmental measures. Collection for Cycle 2 will continue and consultations on the changes to measures for Cycle 3 will be concluded.

  • In 2011/2012, Cycle 3 collection will begin. Based on the pan-Canadian provincial consultations the CHMS sample size will be allocated and coverage of age groups determined.

Priority: Household Survey Redesign

Over the last fifteen years, Statistics Canada has greatly improved its social survey program. It has added a number of key new surveys as part of its regular program. It has also increased the number of surveys done on a cost-recovery in order to provide other departments with the information needed to monitor the Canadian situation and establish relevant policies. The household survey program is facing challenges on a number of different fronts including declining response rates, increasing costs for reaching those who do not respond, decreasing effectiveness of random telephone dialing methods with the proliferation of cell phones, and increasing expectations for Internet response options. These challenges are faced by statistical agencies around the world. User needs are also evolving and there is an increased need for data on targeted groups with relatively large sample sizes.

These issues will be addressed over the next five years with the redesign of the household survey infrastructure. The development and integration of various sources to create survey frames is the cornerstone to the strategy. Offering multi-mode collection, particularly an Internet option, is also key to maintaining response rates, particularly among certain sub-groups of the population. Some processes in the survey collection may be adapted to provide efficiencies (for example load levelling of the collection processes, harmonization and use of generic tools). And finally, while access to micro-data has been expanded, more work needs to be done so that research on collected data is maximized.

The first year 2008/2009 included experimentation in a number of areas. Activities included developmental work for testing an Internet response option for the Labour Force Survey in 2009, the redesign of the Survey of Household Spending, and the harmonization of survey content and processes. Initial results are quite promising. Work was also done on frames and, in this case, adjustments to the initial direction are likely, including increased use of the Census, increased use of administrative records, and the development of an efficient survey frame.

Planned Activities
  • In 2009/2010, the Labour Force Survey will conduct a field test to test a mixed collection methodology where internet is one of the response modes offered. The field test has four key objectives: a) to provide information on functioning of the e-questionnaire; b) to determine the optimal procedures for the transfer of cases from e-questionnaire mode to other modes; c) to study the effect of the new mode on the data; and d) to determine an expected take-up rate.  If take-up rates are large enough, collection would become more efficient.

  • In 2010/2011, the Survey of Household Spending redesign will be completed and data will be collected under the new methodology. The redesign will allow to produce expenditures data, including detailed food expenditures that are required for the update of the Consumer Price Index basket. The platform will also be redesigned so that appropriate supplements could be conducted on a periodic basis (such as a module on wealth, which has been identified as a data gap from a number of users).

  • In 2011/2012, mechanisms will be in place for the maintenance of the Address Register between Censuses, and to be used by a variety of household surveys as a sample frame.  The Address Register is a list of residential dwellings, mostly in urban areas, developed for the Census of Population.

Priority: New Crime Severity Index

The Crime Severity Index developed by the Canadian Centre for Justice Statistics, in collaboration with police and justice partners, is a new measure for police-reported crime in Canada. The Index measures annual changes in the severity of police-reported crime by taking into account both the change in volume of a crime and the relative seriousness of that crime.

The index complements two existing measures of crime: the police-reported Crime Rate and victimization survey data. Police-reported crime has traditionally been measured by the Crime Rate, which is the total number of Criminal Code incidents expressed as a rate per 100,000 population. The Crime Rate measures the volume of crime reported to police, and can be affected by trends in the high-volume, less serious offenses such as mischief, minor thefts and disturbing the peace which make up the majority of offences reported. Trends in more serious crimes have less impact on the Crime Rate. The Crime Severity Index reduces the impact of high-volume, less serious offences, and gives added weight to more serious crimes.

Increasing the frequency of Victimization Survey: Currently, Statistics Canada conducts a victimization survey every five years, through the General Social Survey (GSS). While the next GSS will be conducted in 2009, various stakeholders have indicated a desire to consider undertaking a more frequent survey in order to have more current and relevant data available for policy and program analysis and development.

Planned Activities
  • In 2009/2010, the Crime Severity Index will be released in conjunction with the annual police-reported crime release and a working paper will be released that will describe the index and include trend analyses.

  • Also in 2009/2010, a victimization survey will be conducted through the General Social Survey. Options will be explored for increasing the frequency of victimization data and improving the information collected on criminal victimization.

  • In 2010/2011, the results of the victimization survey will be released.

2.3Census, Demography and Aboriginal Statistics (Program Activity 3)


Program Activity: Census, Demography and Aboriginal Statistics
Human Resources (FTEs) and Planned Spending ($ thousands)
2009/2010 2010/2011 2011/2012
FTEs Planned Spending FTEs Planned Spending FTEs Planned Spending
889 78,669 403 26,035 489 34,568
For expected results, performance indicators and targets, please refer to the Planning Summary Tables in Section 1 of this document.

Notes: Totals may differ within and between tables due to the rounding of amounts.
Planned Spending amounts are presented net of Respendable Revenue.

Program Activity Summary

The Census, Demography and Aboriginal Statistics Program provides information on the economic and social characteristics of individuals, families and households in Canada.

A detailed description of these activities can be found at http://www.statcan.gc.ca/about-apercu/structure/paa-aap-eng.htm.

Planning Highlights

The 2011 Census will be a key area of focus over the next three years. Through continuous improvement, the Census will remain responsive, efficient and relevant to the needs of decision makers who rely heavily on timely and quality results.

In fiscal year 2009/2010, Statistics Canada’s demographic statistics program will continue to provide annual population estimates based on census counts which are used as key input for determining federal government transfers to provincial and territorial governments for social programs in areas such as health and education. In 2008/2009 these transfer payments amounted to about $70 billion.

As well, the Aboriginal Statistics Program is releasing results for the off-reserve components of the Aboriginal Children’s Survey and the Aboriginal Peoples Survey. These will complement the 2006 Census results on the Aboriginal off-reserve population. Planning of the on-reserve components for these surveys continues. Discussions are underway with federal partners with regard to an appropriate governance model and methodology for the surveys on-reserve.

The Census, Demography and Aboriginal Statistics Program has identified the following priorities:

  • 2011 Census of Population
  • 2011 Census of Agriculture

Priority: 2011 Census of Population

In Canada, the Census of Population is conducted every five years. The Constitution Act requires that a Census be conducted in 2011. The results from a Census provide a snapshot of the population: its size and geographic distribution, as well as its demographic, socio-cultural and socio-economic characteristics. The Census is the only source of coherent and detailed information for small geographic areas. The data produced are used widely by all levels of government for policy planning and program administration. The Census is essential in anchoring population estimates that govern the annual allocation of billions of dollars in health and social transfers and equalization payments to provinces and territories (approximately $70 billion in fiscal year 2008/2009), as well as in determining electoral boundaries for democratic representation and reform.

The census short-form questionnaire is administered to 80% of all dwellings and collects basic information on population and dwelling counts, and a breakdown of the population by age, sex, relationship, marital status and the first language learned in childhood. The census long-form or “comprehensive” questionnaire is administered to 20% of all dwellings and provides information on mobility, ethnicity, labour, education, income, citizenship, immigration, transportation, and dwelling characteristics.

A key activity in preparing for the 2011 Census is the successful conduct of a fully integrated Census test in May 2009.  Its main objectives will be to evaluate the questionnaire in order to ensure relevant and good quality results, to test systems, procedures and processes, and to identify problem areas and solutions in advance of the 2011 Census.

Planned Activities
  • In 2009/2010, Census staff will be planning, developing and testing systems and processes in advance of the 2011 Census.

  • In 2010/2011, the major activities required to prepare for the 2011 Census include: gazetting of the final 2011 Census questionnaire content; printing of approximately 36 million census questionnaires; production of nearly 100,000 maps and census field operations training material; and the acquisition and fit-up of data processing and field operations facilities.

  • In 2011/2012, activities will include: completing census collection operations and processing of census returns; implementation of a public communications plan; hiring and training of approximately 32,500 field and processing staff; and releasing population and dwelling counts.

Priority: 2011 Census of Agriculture

The Census of Agriculture is conducted to develop a statistical portrait of Canada's farms and its agricultural operators. The data provide users with a comprehensive picture of the major commodities of the agriculture industry while also supplying information on new or less common crops, livestock, finances and use of technology. The next Census will be conducted in May 2011. The immediate priority is the Census Test in May 2009. This is a joint effort with the Census of Population, and the main objectives are to evaluate the impact of content changes and to assess the new collection methodology of mailing the questionnaire to all farm operators rather than having direct delivery by census enumerators. Systems development and testing, along with frame enhancement, will continue.

Planned Activities
  • In 2009/2010, Census of Agriculture, along with the Census of Population will participate in the Census Test in May of 2009. This will provide an evaluation of a full mail-out to farm operators. Systems development and testing, along with frame enhancement will continue, in order to position the Census of Agriculture for the Census in 2011.

  • In 2010/2011, the Census of Agriculture content will be gazetted and the questionnaires will be printed. Development work on the processing systems will be completed for final testing, hiring of production resources and development of the public communications program will be completed.

  • In 2011/2012, the public communications program will be implemented to support collection of the Census of Agriculture. A tested processing system will be implemented. Data capture, data validation and coverage measurement activities will be conducted in order to meet the release date for Census of Agriculture data in May of 2012.

2.4Internal Services: Management Services, Communications and Operational Infrastructure, and Methodology Services (Program Activity 4)


Program Activity: Internal Services
Human Resources (FTEs) and Planned Spending ($ thousands)
2009/2010 2010/2011 2011/2012
FTEs Planned Spending FTEs Planned Spending FTEs Planned Spending
874 77,566 867 76,317 867 76,091

Notes: Totals may differ within and between tables due to the rounding of amounts.
Planned Spending amounts are presented net of Respendable Revenue.

Program Activity Summary

The long run effectiveness of national statistical offices depends on their ability to respond flexibly to changes in their environment. To this end, they must support analysis, innovation and experimentation, maintain a strong professional capacity, keep their operational infrastructure in a good state of repair, and remain responsive to client sponsored surveys. Organizational flexibility and responsiveness is greatly facilitated by the presence of effective internal services. These comprise management and technical sub-activities that support the Agency’s other program activities. These sub-activities are also subject to regular evaluation and renewal so as to maintain the Agency’s operational capacity in a high state of readiness.

Internal Services comprises the following functions:

  • Management Services
  • Communications and Operational Infrastructure
  • Statistical Methodology

Management Services

This function comprises human resources; finance, planning and evaluation; and internal audit.

Planning Highlights

Statistics Canada is committed to strengthening departmental management practices, and uses the Management Accountability Framework (MAF) as a tool to advance its management priorities. In 2009/2010, work will continue on government-wide management priorities, including Public Service Renewal, the Federal Accountability Act and the Treasury Board Policy suite renewal. At the departmental level, the internal services agenda will continue to place priority on ensuring that a strong stewardship framework is in place and adhered to within the Agency.

Below are some of the ongoing management initiatives that continue to be addressed:

  • Preparation for producing auditable financial statements
  • Revisions to the Performance Management Program
  • Employee engagement
  • Integrated human resource planning
  • Implementation of new Treasury Board financial management policy instruments
  • Build on the action plan to address opportunities identified in the Management Accountability Framework evaluation results such as strengthening information management practices

In addition to these ongoing strategic activities, the Management Services function has identified two priorities:

  • Public Service Renewal
  • Internal Audit

Priority: Public Service Renewal

Public Service Renewal has been a major initiative of the federal government for the past two years. Each year, the Clerk updates the renewal plan to take into account current priorities and next steps in the renewal agenda. The pattern will repeat next year and Statistics Canada plans to modify its commitments to reflect those contained in the Clerk’s 2009/2010 Plan. The following five initiatives will continue to figure predominantly at Statistics Canada:

  • Statistics Canada will continue to be challenged by demographics and the high number of staff leaving the work force due to retirement. To address this issue Statistics Canada will continue recruitment efforts at the postsecondary- and mid- level intake range in numbers identified via our planning model.

  • Statistics Canada has developed a Visible Minority Outreach Strategy and will continue these efforts in 2009/2010 to address the upwardly-revised 2009 Workforce Availability Data.

  • Recognizing the specialized work carried across the department, Statistics Canada will continue to recruit and hire individuals with specialized skill sets to ensure the agency remains at the forefront of statistics analysis and research and development.

  • Statistics Canada will actively manage the performance of all its employees by ensuring that discussions pertaining to performance and learning occur throughout the year.

  • Statistics Canada will continue to develop and monitor service standards for key human resource services such as staffing, compensation and classification.

  • Statistics Canada, following the lead of the Treasury Board Secretariat, will initiate a project that will analyse and reduce its web of rules.

These commitments will strengthen the Agency’s human capital and operating practices and thus will have an impact on Statistics Canada’s ability to serve Canadians.

Public Service Renewal efforts will be guided by the Chief Statistician and the Policy Committee and there will be regular reporting and tracking of progress against plans. In addition, renewal commitments will be embedded in the Performance Agreements of executives, including that of the Chief Statistician. An end of year report will be developed.

Planned Activities
  • In 2009/2010, Statistics Canada will continue its recruitment efforts, increase hiring of visible minorities, pursue the objectives of employee performance and service delivery, and initiate a project that will analyse and reduce its web of rules. It will also continue to recruit individuals with the specialized skill sets required by the organization.

  • In 2010/2011 and 2011/2012 Statistics Canada will continue to ensure that its human resource goals and objectives align with the PS renewal objectives.

Priority: Internal Audit

The internal audit function is being strengthened in order to provide the level of assurance that the agency requires to ensure good management practices, i.e., evaluating the adequacy of internal controls and safeguarding of assets as well as satisfying the 2006 Treasury Board Secretariat Policy on Internal Audit. The Agency received funding to implement specific requirements of the Policy; however, the Agency itself is expected to finance an internal audit function that can provide sufficient audit coverage.

Renewal will place the internal audit function in a position to provide broad-based assurances to the Chief Statistician and departmental senior management about the effective operation of their internal control, risk management and governance frameworks. Moreover, these steps will continue to move Statistics Canada’s internal audit function towards general compliance with the Institute of Internal Auditors (IIA) Standards and the new Policy on Internal Audit. The measures of success of these initiatives will be that the internal audit plan will address all areas of higher risk and significance and that audit coverage will be sufficient.

Planned Activities
  • 2009/2010
    • Recruitment and retention of experienced internal auditors
    • Departmental Audit Committee becomes operational
    • Increased coverage (internal audit) of high risk and significant areas
  • 2010/2011
    • Develop and implement a quality assurance program
    • Develop continuous monitoring for key controls (department and government)
    • Recruitment and retention of experienced internal auditors
    • Increased coverage (internal audit) of high risk and significant areas
  • 2011/2012
    • Complete all aspects of the implementation of the Policy on Internal Audit

Communications and Operational Infrastructure

The communications and operations function comprises provision of a full range of external communication functions, including respondents, users, and media relations. It also administers the central and regional operational functions essential to the conduct of the Agency's statistical programs, including regional data collection and processing activities, marketing, publishing and electronic data dissemination.

Planning Highlights

A number of plans are currently being pursued:

  • Implementation of Common Look and Feel 2.0 for the Internet: Statistics Canada is committed to ensuring its Web site meets requirements under Common Look and Feel (CLF 2.0) to improve accessibility to its information holdings for all Canadians.

  • Output Database Review: A strategic review of the three publicly-accessible databases to determine the potential for a more integrated solution to better serve the Agency’s clients and its own analytical and publishing processes.

  • Electronic Data Reporting: Following the 2006 Census of Population in which Canadians indicated their willingness to use the Internet to complete Statistics Canada questionnaires, work has continued to progress in offering two new secure web-based services for businesses, institutions, and households.

  • Collective bargaining with interviewers: Since the beginning of 2008, Statistics Canada has been actively engaged in collective bargaining with both the Office and Field bargaining units as the Collective Agreements for these groups has expired.

In addition to the above initiatives, the Communications and Operational Infrastructure function has identified one priority:

Priority: Collection Business Architecture (CBA)

The Collection Business Architecture (CBA) project is a key initiative in streamlining Statistics Canada's collection operations and infrastructure. Business Architecture is an emerging discipline used to produce business models that describe the state of an organization. These types of models are essential management tools for assessing opportunities for improvement and for supporting the process of change.

The modernization of collection systems in support of the CBA project began two years ago. Current systems are “rusting out” and are being replaced with new technologies that can provide the collection environment with a flexible, highly integrated, multi-site and multi-mode capability. For example, it is now possible to make full use of the collection capacity available across the country with systems that can move work quickly between sites, interviewers and modes—telephone, personal visit, Internet and mail. As well, collection activities require business continuity planning—to anticipate a disruption caused by adverse weather, for instance—and this is part of the requirements of the new technology.

In April 2008, a single centre of accountability was implemented for all collection-related activities. This change provides a more robust, timely and efficient collection service. In addition, there is also a single unit responsible for all activities relating to the planning, management and collection of business surveys. This change allows greater efficiency and more flexibility in the use of existing capacity.

In addition, all collection services and operations (such as mail outs, data capture, coding, and scanning) are under review. And research is being undertaken to address issues relating to the introduction of new modes of collection, factors affecting non-response, and items relating to facilitating response. Collection efficiency has a major impact on response rates—as response is greatly influenced by how efficiently respondents are contacted and by the various choices offered for responding to surveys. The proposed realignments will result in improved response rates across the board—while, at the same time, producing quality data in a cost-effective manner.

Planned Activities
  • In 2009/2010, an extensive and thorough review and analysis of collection processes and activities will be conducted in order to find further areas for improvement and efficiency. A pilot test will also be conducted in one of the Statistics Canada regional sites to serve as a proof-of-concept.

  • In 2010/2011, the Agency will review the possibility of making greater use of employees hired under the Statistics Act, so that interviewing activities can be assigned appropriately and efficiently. Using the same workstations for daytime interviews of businesses, and evening interviews of households will optimize the Agency’s capacity use and potentially reduce the number of terminals needed to generate savings.

  • In 2011/2012, Statistics Canada will set in place mechanisms to ensure that the Collection Business Architecture objectives continue to be met on a long-term basis, including generating an ongoing efficiency in the order of $2 million per annum.

Methodology Services

The quality, credibility and cost-effectiveness of Statistics Canada’s data programs depend extensively on having sound statistical methods. These methods are the foundation of the Agency’s activities.

The responsibility for the development, implementation and continuous evaluation of statistical methods at Statistics Canada resides with its Methodology Services. This area provides a wide range of statistical services in all aspects of survey taking. The services include the selection of representative samples, the design and testing of questionnaires, the development of procedures for dealing with survey non‑response, the development and use of techniques to produce accurate, unbiased estimates along with indicators of quality, and the application of sophisticated disclosure protection measures to assure the confidentiality of individual respondents. In addition to providing statistical support services, Methodology Services also carries out research and development on new statistical techniques that are applicable to a wide range of the Agency’s data programs.

Planning Highlights

Statistics Canada puts a high priority on the use of scientifically recognized statistical techniques. The major activities the Methodology Services function over the next few years include the following:

On the Census side, the quality and content of the Address Register will be improved through a monthly process of address listing, which will benefit not only the Census but also the Labour Force Survey and the new household survey program. A second priority will be the completion of a major redevelopment of follow-up procedures that deal with cases of response errors in the Census questionnaires. These two initiatives will help improve the accuracy and operational efficiencies of the Census and related programs.

On the business survey side, Methodology Services will ensure that the sample allocation and estimation methods used in the production of statistics on employment, payroll and hours are optimized in order to produce reliable, unbiased average weekly earning estimates at sufficiently low levels of detail, while ensuring that users are aware of the quality of these estimates and the appropriateness of their use. This initiative leverages the extensive use of administrative data, which helps reduce business respondent burden and data collection costs.

On the household survey side, one of the most important priorities is the implementation of the new collection approach in the Survey of Household Spending, which will see major improvements in the distribution of interviewing workloads in Statistics Canada’s regional offices, a reduction in response burden for some respondents and an improvement in data quality.

To promote the development, utilization and sharing of statistical methods both within and outside Statistics Canada, Methodology Services will produce a number of scientific papers to be published in refereed journals and presented at various international fora. It will also produce the flagship publication titled Survey Methodology which appears twice a year. This journal is widely recognized as one of the leading journals of its kind in the world.

Sound statistical methodology is the cornerstone of Statistics Canada’s reputation as a world class statistical agency.