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Commissioner's Message


Photograph of Karen E. Shepherd, Interim Commissioner of Lobbying

As Interim Commissioner of Lobbying, I am pleased to present the first Report on Plans and Priorities for the Office of the Commissioner of Lobbying.

As the Preamble to the Lobbying Act (the Act) states, lobbying is a legitimate activity. However, as Interim Commissioner of Lobbying, my principal responsibility is to provide assurance that lobbying activities with the federal government are conducted in a way that is both transparent and ethical. In this light, several legislative amendments have been aimed at improving transparency. One of the latest amendments, implemented this past year, makes it a requirement for lobbyists to file monthly communication returns, thereby allowing Parliamentarians and Canadians to determine who is meeting and communicating with senior federal public office holders. Much of our work over the coming year will be to maintain this progress.

Canadians have had easy access to information regarding lobbying activities through the Internet for several years. However, my objective is to make it even easier and more informative. The Registry of Lobbyists is the Office's core instrument for recording the registration information of lobbyists. This registry, although already at the forefront of electronic registration, is better able to respond to the need for more flexibility and responsiveness given that it can accept more data and provide users with better information. Recent upgrades to this system have made the Registry a world class model for others.

The Commissioner of Lobbying also has a clear and strong mandate to develop and institute educational and outreach programs designed to provide Parliamentarians, departments and agencies, lobbyists and Canadians in general with a better understanding of lobbying and transparency. My objective is to ensure that lobbyists, public office holders with whom they communicate and others interested in lobbying activities, fully understand and appreciate the rationale and requirements of the Act. I believe that by generating awareness of the Act's requirements and the nature of lobbying as an activity, compliance is better assured rather than taking a rules-based approach.

Although educating people about the Act is important, violations of the Lobbying Act and the Lobbyists' Code of Conduct (the Code) will still have to be dealt with rigorously. The Commissioner now has expanded powers in order to ensure compliance with the Act and the Code. I intend to use these powers to continue to enforce the Act and the Code with due diligence.

Finally, accountability is the foundation upon which Canada's system of responsible government rests. Strong accountability assures Parliament and Canadians that its departments and agencies are using public resources efficiently and effectively and that they are promoting and safeguarding ethical practices. The Office of the Commissioner of Lobbying is committed to implementing and administering the Lobbying Act in accordance with Parliament's desire for increased transparency and integrity. It is in this regard that I respectfully submit our plans for the upcoming year.

The original version was signed by

Karen E. Shepherd
Interim Commissioner of Lobbying

Section I — Departmental Overview

1.1 Summary Information

Raison d'être

The mandate of the Office of the Commissioner of Lobbying is derived from the Lobbying Act. Its purpose is to ensure transparency and accountability in the lobbying of public office holders in order to contribute to confidence in the integrity of government decision-making.

Responsibilities

The Office of the Commissioner of Lobbying is responsible for administering the Lobbying Act (the Act). The Lobbying Act provides for the establishment of a Registry of Lobbyists that helps to ensure transparency and accountability regarding communications by lobbyists with public office holders. This contributes to increasing the public's confidence in the integrity of government decision-making.

The Commissioner of Lobbying is responsible for the implementation of the Lobbying Act. The authority of the Commissioner, who is an independent officer of Parliament, derives from the Act.

The primary roles of the Office of the Commissioner of Lobbying are threefold. They are to establish and maintain the Registry of Lobbyists, containing the registration information submitted by lobbyists and their monthly returns regarding communications with designated public office holders; to develop and implement educational programs to foster public awareness of the requirements of the Lobbying Act; and to develop and seek to ensure compliance with the Act and the Lobbyists' Code of Conduct (the Code) with which lobbyists are required to comply.

The Office of the Commissioner of Lobbying is the successor organization to the Office of the Registrar of Lobbyists. The amendments to the Lobbyists Registration Act were contained in the Federal Accountability Act came into force in July 2008. As a result of those amendments, the Commissioner of Lobbying has a more explicit mandate for developing and implementing educational programs; the authority to grant exemptions to designated public office holders subject to a five-year prohibition on lobbying activities; and the ability to review allegations that lobbyists have been provided with fees contingent upon the success of their lobbying activities, the payment of which is now prohibited.

The Commissioner reports annually to Parliament on the administration of the Act and the Code and is required to table reports on any investigations conducted in relation to the Lobbyists' Code of Conduct.

Strategic Outcome

In order to effectively pursue its mandate, the Office of the Commissioner of Lobbying (OCL) aims to achieve the following strategic outcome:

Transparency and accountability in the lobbying of public office holders contribute to confidence in the integrity of government decision-making.

Program Activity Architecture

The Program Activity Architecture (PAA) for the OCL is its basis for reporting to Parliament. The PAA describes the relationship between the activities the OCL undertakes and the strategic outcome it is working to achieve, in order to produce results for Canadians. In addition, the PAA also provides the framework that links the expected results and the performance measures to individual program activities, clarifying why the OCL does what it does and how it will measure the results achieved. Finally, the PAA also serves as a framework to link the financial resources to each program activity, indicating how the OCL manages the resources under its control to achieve its intended outcomes.

The Program Activity Architecture describes the relationship between the activities the OCL undertakes and the strategic outcome it is working to achieve, in order to produce results for Canadians

1.2 Planning Summary

Financial Resources ($ thousands)
2009-2010 2010-2011 2011-2012
4,574 4,601 4,605

The financial resources table above provides a summary of the total planned spending for the Office of the Commissioner of Lobbying for the next three fiscal years.

Human Resources (Full-time Equivalent – FTE)
2009-2010 2010-2011 2011-2012
28 28 28

The human resources table above provides a summary of the total planned human resources for the Office of the Commissioner of Lobbying for the next three fiscal years.

Strategic Outcome: Transparency and accountability in the lobbying of public office holders contribute to confidence in the integrity of government decision-making.
Performance Indicator Target
The level of compliance with the Lobbying Act and the Lobbyists' Code of Conduct. 100%
Program Activity[1] Expected Results Forecast Spending 2008-2009[2]
($ thousands)
Planned Spending
($ thousands)
Alignment to Government of Canada Outcomes
2009-2010 2010-2011 2011-2012
Registration of Lobbyists All lobbying activity is carried out by individuals, organizations and corporations that are properly registered in the Lobbyists Registration System. 1,947 1,552 1,559 1,560 All Government of Canada Outcomes
Education and Research Lobbyists, their clients, public office holders and the public are aware of the scope and requirements of the Lobbying Act. 1,257 1,097 1,104 1,105 All Government of Canada Outcomes
Reviews and Investigations under the Lobbying Act and Lobbyists' Code of Conduct Alleged breaches of the Lobbying Act and the Lobbyists' Code of Conduct are determined to be either unfounded or true so that they may be subjected to the appropriate sanctions. 1,681 1,041 1,052 1,054 All Government of Canada Outcomes
Internal Services     884 886 886  
Total Planned Spending 4,574 4,601 4,605  

Contribution of Priorities to Program Activities and Strategic Outcome

Operational Priorities Type Links to Program Activity Description
Continuation of implementation and maintenance of the Lobbyists Registration System Ongoing PA 1 Accommodating the increased disclosure requirements of the Lobbying Act required a major redesign of the Lobbyists Registration System (LRS). The LRS is the Internet-based software application that is used by lobbyists and registrants to carry out registration, updates and renewals. It is also used by lobbyists, public office holders and the public to carry out searches of the Registry. The LRS is ready to accept registrations, including new monthly returns on communications with designated public office holders. It is anticipated that users will increasingly use the LRS' new features as they become familiar with the updated system. The OCL will use a combination of enhanced help material, online multimedia tutorials, training and telephone assistance to ensure that implementation of the redesigned LRS is as smooth as possible.
Promote awareness of Act and Code requirements Ongoing PA 2 Promoting awareness of the Lobbying Act to public office holders, designated public office holders, and individuals, who may be required to register because of their activities, is the key to increasing compliance. The Lobbying Act introduced many changes that need to be explained to various audiences. The OCL will develop a comprehensive education and awareness strategy to enhance its current outreach efforts. Maximum use will be made of partnerships and information technology in order to leverage the OCL's outreach capacity.
Pursue enforcement of the Act and the Code and communicate the results Ongoing PA 3 The OCL will continue to enhance its capacity to monitor media and other sources for indications of illegal or unethical lobbying activity. Outcomes of administrative reviews and investigations will be publicized in adherence to the Privacy Act and other applicable legislation, and will be included in educational materials, where appropriate.
Management Priorities Type Links to Strategic Outcome Description
Internal Management New SO The OCL will continue streamlining and integrating its planning and reporting instruments, including management planning, business planning and corporate planning and reporting.
Human Resources Renewal New SO The OCL will focus its efforts to increase the capacity of its organization to learn and adapt to change, notably to changing demographics. This includes increased efforts to ensure that the workforce reflects the diversity of the Canadian population.

Risk Analysis

The Office of the Commissioner of Lobbying (OCL) shares the challenges of any federal registry in terms of accuracy and timeliness of disclosure and maintaining and enhancing registrant compliance. The coming into force of the Lobbying Act on July 2, 2008 increased the need for transparency and accountability in lobbying registration and registrant compliance. Therefore, the OCL upgraded its registry, its education and research functions, and its compliance resources to better deal with the challenges brought by the Lobbying Act.

The Lobbyists Registration System is the core instrument of the Office of the Commissioner of Lobbying and must be available to registrants 24 hours a day, seven days a week. Any interruption or shutdown of this system could create significant delays; possibly cause a backlog of registrations or monthly reports. The OCL has put in place as many safeguard measures as such a system permits to guarantee that the registry is up and running on a continuous basis. In addition, in the event that the registry shuts down, the OCL is prepared to make the registry down time as short as possible.

The Lobbying Act requires monthly reporting of certain communications with designated public office holders. This reporting requirement is done on-line without OCL vetting. As such it carries with it the possibility of input errors which may go undetected. The OCL is educating lobbyists and designated public office holders and instituting a verification system to identify and rectify faulty and erroneous monthly input reporting.

The OCL conducts administrative reviews and investigations to ensure compliance with the Lobbying Act and the Lobbyists' Code of Conduct, and reviews applications for exemption from the five-year lobbying prohibition. Litigation related to these activities is inevitable and adverse outcomes, specifically, the judicial review of decisions made by the Commissioner of Lobbying, can have a profound impact on the Commissioner's ability to conduct investigations to ensure compliance with the Lobbying Act and Lobbyists' Code of Conduct. The OCL strives to minimize the factors that might lead to litigation by conducting comprehensive investigations and reviews and ensuring that files are well documented.

The Office of the Commissioner of Lobbying is a relatively small department and as such is quite dependent on other federal organizations acting as service providers for a number of its corporate services, including human resources and financial services. Service agreements that are undertaken with such providers are carefully monitored to ensure that all practices and services are consistent with OCL requirements and standards, and that alternative service providers can be found when required.

Expenditure Profile

For the 2009-2010 fiscal year, the Office of the Commissioner of Lobbying plans to spend $4.6 million to deliver its mandate and contribute to its strategic outcome.

The figure below illustrates the spending trend for the Office of the Commissioner of Lobbying from 2006-2007 to 2011-2012.

The figure illustrates the spending trend for the Office of the Commissioner of Lobbying from 2006-2007 to 2011-2012

For the 2006-2007 to 2008-2009 periods, the total spending includes all Parliamentary appropriation and revenue sources: Main Estimates, Supplementary Estimates, and funding received from Treasury Board Central Votes. It also includes carryforward adjustments. For the 2009-2010 to 2011-2012 periods, the total spending corresponds to the planned spending and revenues. Supplementary funding and carryforward adjustments are unknown at this point and are therefore not reflected.

In 2007-2008, OCL received additional funding on an ongoing basis to implement the lobbying provisions of the Federal Accountability Act, including significant modifications to the Lobbyists Registration System.

Voted and Statutory Items
($ thousands)
Vote # or Statutory Item (S) Truncated Vote or Statutory Wording 2008-2009
Main Estimates
2009-2010
Main Estimates
45 Program expenditures 4,097 4,120
(S) Contribution to employee benefit plans 416 408
Total Agency 4,513 4,528