This page has been archived.
Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.
User Fee: Fees for processing access requests made under the Access to Information Act
Fee Type: Other Products and Services
Fee-setting Authority: Access to Information Regulations
Date Last Modified: 1992
Performance Standards: Response is to be provided within 30 days of the receipt of the request. Pursuant to section 9 of the Act, the response time may be extended and notice of an extension is to be provided within 30 days of receipt of the request. Further details on the Access to Information Act can be found on the Department of Justice website.
Performance Results: The 30-day standard was met 90% of the time. The overall response standard (including extensions) was met 52% of the time. The delays beyond the standard were due to the third-party notification process and outside the control of the Agency.
2010-11 ($ thousands) | Planning Years ($ thousands) | ||||
---|---|---|---|---|---|
Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
0.1 | 0.1 | 316.9 | 2011-12 | 0.1 | 316.9 |
2012-13 | 0.1 | 316.9 | |||
2013-14 | 0.1 | 316.9 |
Other Information: ACOA’s practice is to collect only the application fee and to waive other applicable fees, in the public interest.
External Fee | Service Standard | Performance Results | Stakeholder Consultation |
---|---|---|---|
Fees charged for processing access requests filed under the Access to Information Act | Response is to be provided within 30 days of receipt of the request. Pursuant to section 9 of the Act, the response time may be extended and notice of an extension is to be provided within 30 days of receipt of the request. Further details on the Access to Information Act can be found on the Department of Justice website |
The 30-day standard was met 90% of the time. The overall response standard (including extensions) was met 52% of the time. The delays beyond the standard were due to the third-party notification process and outside the control of the Agency. | The service standard is established by the Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board of Canada Secretariat regarding amendments made in 1986 and 1993. |
Other Information: ACOA’s practice is to collect only the application fee and to waive other applicable fees, in the public interest.