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HRSDC User Fees | ||||||||||||||
A. User Fee | Planning Years | |||||||||||||
2007-2008 | 2008-2009 | 2009-2010 | 2010-2011 | |||||||||||
Fee Type (R) or (O)1 | Fee Setting Authority | Date Last Modified | Forecast Revenue ($000) | Actual Revenue ($000) | Full Cost ($000) | Performance Standard | Performance Results | Forecast Revenue ($000) | Estimated Full Cost ($000) | Forecast Revenue ($000) | Estimated Full Cost ($000) | Forecast Revenue ($000) | Estimated Full Cost ($000) | |
Federal Workers' Compensation Administrative Fees | (O) | Government Employees Compensation Act | September 1990 | 2,300 | 2,200 | 3,300 | 90% of claims processed to the appropriate provincial workers' compensation authority within 24 hours | 78%a | 2,300 | 3,400 | 2,400 | 3,500 | 2,500 | 3,600 |
Other Initiative - Labour Fire Protection Engineering Services Fees b | (O) | Financial Administration Act | June 1993 | 40 | 94 | 4,500 | 90% of plan review completed within 21 calendar days or 15 working days | 96% | 65 | 4,600 | 45 | 4,700 | 45 | 4,800 |
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA) | (O) | Access to Information Act | 1992 | 6 | 6 | 1,016 | Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of requestc The Access to Information Act provides more detail: http://laws.justice.gc.ca/en/A-1/218072.html |
95% | 4 | 1,216 | 4 | 1,216 | 4 | 1,216 |
Searches of the CPP and OAS data banks | (R) | Department of Social Development Act, Section 19 | 1998 | 232 | 184 | 184 | Searches completed within 10 working days from receipt of requestd | 95% | 200 | 200 | 220 | 220 | 240 | 240 |
Social Insurance Number Replacement Card Fee | (R) | Financial Administration Act | 1988 | 1,937 | 1,940 | 4,682 | A card will be replaced within 10 working days after the receipt of the requeste | 97% | 1,940 | 4,682 | 1,940 | 4,682 | 1,940 | 4,682 |
Total User Fees | 4,515 | 4,424 | 13,682 | 4,509 | 14,098 | 4,609 | 14,318 | 4,729 | 14,538 | |||||
B. Date Last Modified: | ||||||||||||||
C. Other Information: aThe gap between the performance standard and the performance results is due largely to workload increases especially pertaining to third party claims under the Government Employees Compensation Act bThe Full Costs represent the total expenditures for Fire Protection Services program of which only a small portion is recoverable through user fees for the fire protection engineering service delivery to Crown Corporations. cEven though the legislative deadline is 30 calendar days, extensions are allowed depending on the complexity of the request. dDepending on the volume of commercial search requests, the searches will be completed no later than 10 working days after receipt of the request. ePerformance standard introduced in 2004-2005 is considered as standard measure. |
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1Regulatory (R) or Other Products and Services (O). |
A. External Fee | Service Standard | Performance Result | Stakeholder Consultation |
Federal Workers' Compensation Administrative Fees | 90% of claims processed to the appropriate provincial workers' compensation authority within 24 hours | 78% of claims were processed to the appropriate provincial workers' compensation authority within 24 hours | Stakeholder consultations on Federal Workers Compensation administration are planned for 2008-2009. Meetings are currently underway with Workers Compensation Boards to be followed by meetings with employers and unions covered by the Government Employees Compensation Act. |
B. Other Information: The gap between the service standard and the performance result is due largely to workload increases especially pertaining to third party claims under the Government Employees Compensation Act. |
A. External Fee | Service Standard | Performance Result | Stakeholder Consultation |
Other Initiative - Labour Fire Protection Engineering Services Fees | 90% of plan review completed within 21 calendar days or 15 working days | 96% of plan review completed within 21 calendar days or 15 working days | The stakeholders (Crown corporations, Treasury Board Secretariat and Labour Canada department officials) were consulted in 1992-1993 and the fees were set and approved by Treasury Board in 1993. There are plans to update fees within the next two fiscal years and stakeholders will be consulted prior to any revisions. |
B. Other Information: |
A. External Fee | Service Standard | Performance Result | Stakeholder Consultation |
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA) | Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request. The Access to Information Act provides more detail: http://laws.justice.gc.ca/en/A-1/218072.html. | 95% | The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board Secretariat for amendments done in 1986 and 1992. |
B. Other Information: |
A. External Fee | Service Standard | Performance Result | Stakeholder Consultation |
Searches of the Canada Pension Plan and Old Age Security data banks | Searches completed within 10 working days from receipt of request. | 10-day standard met at 95% | A departmental study done in 2005 confirmed the maximum fee of $10 that is charged does not exceed the cost per search. Consultations with stakeholders would be undertaken prior to any proposed fee amendment. Additionally, a fee is negotiated if the numbers of requests are more than 1000 at a given time by one company. Clients have the opportunity to convey feedback on service standards via the Office of Client Satisfaction at any time. |
B. Other Information: |
A. External Fee | Service Standard | Performance Result | Stakeholder Consultation |
Social Insurance Number Replacement Card Fee | A card will be replaced within 10 working days after the receipt of the request | 10-day standard met at 97% | The fee for a replacement SIN card is prescribed in the Social Insurance Number Replacement Card Fees Order, 1988, made pursuant to the Financial Administration Act. A departmental review, completed in September 2007, confirmed the nominal fee of $10 that is charged does not exceed the cost of issuing a replacement card. Consultations with stakeholders would be undertaken prior to any proposed fee amendment. Clients have the opportunity to convey feedback on service standards via the Office of Client Satisfaction at any time. |
B. Other Information: |