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SECTION II—ANALYSIS OF PROGRAM ACTIVITIES BY STRATEGIC OUTCOME

Strategic Outcome

Fair, timely and transparent disposition of international trade cases, procurement cases and government-mandated inquiries within the Tribunal's jurisdiction.

The following section describes the Tribunal's program activities and identifies the expected result, performance indicators and targets for each of them. This section also explains how the Tribunal plans on meeting the expected results and presents the financial and non-financial resources that will be dedicated to each program activity.

This section will contain a discussion of plans surrounding the following program activities:

• Adjudication of Trade Cases (quasi-judicial role)
• General Economic Inquiries and References (advisory role)
• Internal Services

Activity No. 1—Adjudication of Trade Cases (quasi-judicial role)

Human Resources (FTEs) and Planned Spending ($ thousands)
2009-2010		2010-2011		2011-2012
FTEs	Planned Spending	FTEs	Planned Spending	FTEs	Planned Spending
52	6,071	52	6,071	52	6,071

Program Activity Expected Results	Performance Indicators	Targets
Tribunal decisions are fair, impartial and based on quality information.	Tribunal decisions are overturned by the following national and international appeal bodies: • Federal Court of Appeal • Binational panels under NAFTA • Dispute settlement body, WTO Understanding on Rules and Procedures Governing the Settlement of Disputes • Federal Court	Less than 2 percent of all Tribunal decisions rendered will be overturned.
	Soundness of the Tribunal's decisions under judicial review that are overturned by the Federal Court of Appeal and/or international appeal bodies based on "due process" not being followed.	Less than 1 percent of all decisions on due process will be overturned.
	Tribunal notices, decisions and guidelines for all areas of its mandate and practice notices are accessible to the public.	All notices, practice notices, decisions and guidelines for all areas of the Tribunal's mandate are accessible to the public.
	Decisions are issued within statutory deadlines. The Tribunal's decisions regarding dumping and/or subsidizing, safeguard inquiries and procurement complaints are subject to statutory deadlines.	All decisions are issued within the legislated deadline.
	Appeal decisions are issued within internal deadlines. There is no statutory deadline imposed for appeals of decisions of the CBSA and Minister of National Revenue. However, the Tribunal has adopted an informal, voluntary standard of issuing such decisions within 120 days of the hearing of an appeal.	70 percent of internal deadlines are met.

Activity No. 2—General Economic Inquiries and References (advisory role)

Human Resources (FTEs) and Planned Spending ($ thousands)
2009-2010		2010-2011		2011-2012
FTEs	Planned Spending	FTEs	Planned Spending	FTEs	Planned Spending
1	88	1	88	1	88

Program Activity Expected Results	Performance Indicators	Targets
Tribunal recommendations on economic, trade, tariff matters and the standing textile reference are fair, impartial and based on quality information.	Recommendations meet the terms of reference and provide requested information. An indicator of the soundness of the Tribunal's decisions is the number of requests for additional information from the Minister of Finance.	All recommendations meet the terms of reference.
	Reports, decisions and recommendations are published within government-mandated deadlines. The Tribunal's recommendations regarding the tariff reference and economic inquiries are subject to government-mandated deadlines. The Tribunal has implemented strong case management controls to ensure that it is able to meet these deadlines and does extensive tracking of the status of cases.	All recommendations are published within statutory deadlines.

Activity No. 3—Internal Services Program Activity

Human Resources (FTEs) and Planned Spending ($ thousands)
2009-2010		2010-2011		2011-2012
FTEs	Planned Spending	FTEs	Planned Spending	FTEs	Planned Spending
24	3,371	24	3,371	24	3,371

Program Activity Summary and Planning Highlights

Government-wide priorities on accountability and transparency have strengthened the application of the Government's reporting principles and heightened the requirement for good planning and credible performance information. With this comes a new approach to managing overall spending that demands more rigorous management practices and broadens the roles and responsibilities of management. Based on current resources, the Tribunal anticipates some challenges in meeting these essential management expectations in terms of finding the right balance between the level of oversight required and the ability to deliver on its mandate. The Tribunal's planning highlights include: • emphasis on training and skill development through the creation of an employee learning plan; • implementing the recommendations of the 2008-2009 MAF to improve the Tribunal's governance, processes and service delivery; and • implementing the recommendations of the 2009-2014 internal audit plan. The highlights of the Internal Services program activity can be linked to the Tribunal's management priorities, which include sound management and investing in its people.

Planning Highlights

In order to achieve the expected result, the Tribunal plans to undertake the following activities.

Due to the economic conditions in Canada and around the world, the Tribunal expects, in 2009-2010, to have an increase in the number of cases that it normally receives. Therefore, it will take every reasonable measure to prioritize its resources to meet the demand. Moreover, it is reviewing its processes and procedures to ensure that they are as efficient as possible. Depending on the length and depth of the current economic downturn, the Tribunal may face additional resource pressures as it attempts to continue to deliver sound decisions within legislative timelines.

The Tribunal is also committed to offering to all its employees training and development opportunities that will support the Tribunal's priority of investing in its people by encouraging learning and skills development on the part of all employees.

Sound management practices will be further reinforced through the integration of the MAF into the Tribunal's day-to-day management, including the implementation of any recommendations of the MAF 2008-2009 final report. In addition, the Tribunal will develop a more-integrated system to track all case work and streamline case management and workflow.

Lastly, the Tribunal will continue to review and streamline its processes for appeals and expiry review cases. The Tribunal will also continue to develop an IT Strategy, an IT Architecture Plan and the ToolKit system.

Benefits to Canadians

• Access to fair and efficient processes for investigating complaints of injury caused by unfairly traded imports, complaints on designated federal government procurements and appeals on customs and excise matters
• Reliable economic and trade analysis and advice for the Government
• Through the above, a favourable environment for a fair and secure trading system for individual Canadians and the Canadian business sector

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