ARCHIVED - Parks Canada Agency - Supplementary Tables

Warning This page has been archived.

Archived Content

Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.

2010-11
Departmental Performance Report

Parks Canada Agency

Supplementary Information (Tables)

Sources of Respendable and Non-respendable Revenue

Sources of Respendable Revenue (in thousands of dollars)

Program Activity	Actual 2008–2009	Actual 2009–2010	2010–2011
Program Activity	Actual 2008–2009	Actual 2009–2010	Main Estimates	Planned Revenue	Total Authorities	Actual

Public Appreciation and Understanding
Heritage Presentation Programs	735	717	730	730	710	710
	735	717	730	730	710	710
Visitor Experience
Entrance Fees	52,527	53,111	52,500	52,500	51,417	51,417
Camping Fees	16,576	17,689	16,500	16,500	17,272	17,272
Lockage and Mooring Fees	2,472	2,656	2,410	2,410	2,691	2,691
Pools	3,871	3,923	3,810	3,810	3,812	3,812
Other Recreational Fees	3,089	3,137	3,050	3,050	2,939	2,939
	78,535	80,516	78,270	78,270	78,131	78,131
Townsite and Throughway Infrastructure
Municipal Service Fees	3,121	2,734	3,100	3,100	2,926	2,926
	3,121	2,734	3,100	3,100	2,926	2,926
Other Revenue
Real Property Rentals and Business Fees	20,954	23,096	20,900	20,900	22,677	22,677
Miscellaneous	10,891	8,812	8,000	8,000	8,972	8,972
	31,845	31,908	28,900	28,900	31,649	31,649

*Total Respendable Revenue*	114,236	115,875	111,000	111,000	113,416	113,416

Totals may not agree due to rounding

User Fees/External Fees

User Fees Reporting – Part 1
User Fees Act

A. User Fee	Fee Type	Fee- setting Authority	Date Last Modified	2010–11					Planning Years
A. User Fee	Fee Type	Fee- setting Authority	Date Last Modified	Forecast Revenue ($000)	Actual Revenue ($000)	Estimated Full Cost ($000)	Performance Standard	Performance Result	Fiscal Year	Forecast Revenue ($000)	Estimated Full Cost ($000)
Entry Fees	Other Products and Services	Parks Canada Agency Act	Increased in 2008. New fees added in 2010.	$52,500	$51,417	$236,233	85% of visitors are satisfied	100% of sampled locations exceed the standard	2011–2012	$52,500	$165,844
									2012–2013	$52,500	$165,739
									2013–2014	$52,500	$165,695
Camping Fees	Other Products and Services	Parks Canada Agency Act	Increased in 2008. New fees added in 2010.	$16,500	$17,272	$31,238	85% of visitors are satisfied	100% of sampled locations exceed the standard	2011–2012	$16,500	$21,930
									2012–2013	$16,500	$21,916
									2013–2014	$16,500	$21,910
Lockage and Mooring fees	Other Products and Services	Parks Canada Agency Act	Lockage and Mooring fees increased in 2008.	$2,410	$2,691	$37,242	85% of visitors are satisfied	100% of sampled locations exceed the standard	2011–2012	$2,410	$26,145
									2012–2013	$2,410	$26,129
									2013–2014	$2,410	$26,122
Pools	Other Products and Services	Parks Canada Agency Act	Increased in 2003.	$3,810	$3,812	$5,578	85% of visitors are satisfied	For the 2010 cycle, no locations with this service were surveyed.	2011–2012	$3,810	$3,916
									2012–2013	$3,810	$3,914
									2013–2014	$3,810	$3,913
Municipal Services	Other Products and Services	Canada National Parks Act	Water and sewer fees increased in 2001; remainder in 2003. Garbage fees increased in 1996.	$3,100	$2,926	$12,802	For water, the Guidelines for Canadian Drinking Water Quality (2002) is the current standard. For wastewater, PCA will meet Federal Guidelines (1976) for effluent quality and work towards setting and meeting PCA leadership standards that are based on the receiving waters of each community. Garbage collection frequencies will be established in consultation with Community Councils and Business Community.	Water quality Guidelines are met or exceeded; wastewater effluent quality meets or exceeds the standards	2011–2012	$3,100	$9,916
									2012–2013	$3,100	$6,708
									2013–2014	$3,100	$5,639
Other Revenues	Other Products and Services	Parks Canada Agency Act	Business licences increased in 1994; Other fees increased in 2008. New fees added in 2010.	$8,000	$8,298	$49,723	85% of visitors are satisfied	100% of sampled locations exceed the standard	2011–2012	$8,000	$34,908
									2012–2013	$8,000	$34,885
									2013–2014	$8,000	$34,876
Total				$86,320	$86,416	$372,817			2011–2012	$86,320	$262,658
									2012–2013	$86,320	$259,291
									2013–2014	$86,320	$258,155

B. Date Last Modified

In May 2009, Parks Canada announced a two-year fee freeze at all national parks and national historic sites managed by the Agency. Included are prices for all Parks Canada entry fees, camping at national parks, lockage and mooring at historic canals and several other national fees for basic services. The fee freeze is intended to support the tourism industry and local economies and help more Canadians experience Canada’s treasured natural and historic places. Subsequently, it was announced in November 2010 that the fee freeze was extended for an additional year due to the slower than expected recovery from the global financial crisis. Therefore, the general public 2008 prices are in effect until April 1, 2012, and commercial groups 2009 prices are in effect until April 1, 2013.

In 2010, Parks Canada developed and received approval for new market responsive service improvements at several parks and sites. Examples of these include accommodations such as camping yurts and newly developed enhanced interpretation programs. The proposal did not include any fee increases for current facilities or services consistent with the fee freeze. All requirements of subsection 4(1) of the User Fee Act were met and there was wide spread acceptance of the proposed prices for new services.

On July 1, 2006 and again on January 1, 2008, the Government of Canada implemented a one percent reduction to the GST. This affected all fees as the GST is included in all of Parks Canada approved fees. These reductions are not reflected in the date last modified column as they were not established through the full process, only reduced consistent with Government of Canada direction.

Municipal services, water, sewer and garbage fees are formula-based (except at Riding Mountain National Park) to allow for cost recovery. They may increase or decrease each year in response to changing costs.

C. Additional Notes

Real property rentals are not subject to the User Fees Act and are not included in the table. In 2010-11, real property rental revenues were $ 19,205,221.

User Fee Reporting- Part 2
External Fees

A. External Fee	Service Standard¹	Performance result	Stakeholder Consultation
Entry Fees	85% of visitors are satisfied	100% of sampled locations exceed the standard	Standard is based on a long standing measure
Camping Fees	85% of visitors are satisfied	100% of sampled locations exceed the standard	Standard is based on a long standing measure
Lockage and Mooring Fees	85% of visitors are satisfied	100% of sampled locations exceed the standard	Standard is based on a long standing measure
Pools	85% of visitors are satisfied	For the 2010 cycle, no locations with this service were surveyed.	Standard is based on a long standing measure
Municipal Services	For water, the Guidelines for Canadian Drinking Water Quality (2002) is the current standard. For wastewater, PCA will meet Federal Guidelines for effluent quality and wastewater (1976) and work towards setting and meeting PCA leadership standards that are based on the receiving waters of each community. Garbage collection frequencies will be established in consultation with Community Councils and Business Community.	Water quality Guidelines are met or exceeded; wastewater effluent quality meets or exceeds Federal Guidelines.	Canadian drinking water guidelines were established in 2002. Federal guidelines for wastewater effluent were established in 1976 and Parks Canada leadership targets established in 1997. The leadership targets are used as the basis for consultation with communities. Garbage collection standards have evolved over time in response to individual community needs and specific frequency of pickups is set in consultation with users.
Other revenues	85% of visitors are satisfied	100% of sampled locations exceed the standard	Standard is based on a long standing measure

Note:

Parks Canada has been using visitor satisfaction at surveyed sites as a measure of performance since 1996. The 85 percent user fee performance standard has been well established and communicated through the Agency’s corporate planning and reporting documents since 2005. In 1998, Parks Canada also introduced a Quality Service Guarantee that applies to all visitor services for which fees are paid. This initiative ensures that visitors have an immediate recourse if they are not satisfied with the quality of service provided or do not believe that they received value for fees. Through the Guarantee, the concern is immediately addressed up to and including a refund of a portion or entire fee paid. This achieves the spirit of accountability for performance as contemplated by the User Fees Act, and exceeds the Act’s requirements by refunding the user-fee immediately to a dissatisfied client.

Status Report on Projects Operating with Specific Treasury Board Approval (in millions of dollars)

Project	Original Estimated Total Cost	Revised Estimated Total Cost	Actual Cost Total	2010–2011
Project	Original Estimated Total Cost	Revised Estimated Total Cost	Actual Cost Total	Main Estimates	Planned Revenue	Total Authorities	Actual	Expected date of close-out
Heritage Resources Conservation
Quebec City — Dufferin Terrace Stabilization & Major Repairs	11.6	9.2	9.2	2.4	2.4	0.1	0.1	2010–2011
Banff National Park of Canada — Cave and Basin Redevelopment	8.4	8.4	1.4	5.8	5.8	6.8	1.1	2012–2013
Visitor Experience
Banff National Park of Canada — Cave and Basin Redevelopment	5.5	5.5	0.9	2.6	2.6	3.1	0.7	2012–2013
Townsite and Throughway Infrastructure
Riding Mountain National Park of Canada — Wasagaming Waste Water Treatment Plant	18.0	18.0	12.5	1.9	1.9	8.0	2.5	2011–2012
Banff National Park of Canada — Trans Canada Highway twinning (Asia Pacific)	57.5	87.0	87.0	0.0	0.0	0.4	0.4	2010–2011
Banff National Park of Canada — Trans Canada Highway twinning (Gateway and Borders Crossing Fund)	100.0	100.0	60.2	39.1	39.1	39.4	29.6	2013–2014
Banff National Park of Canada — Trans Canada Highway twinning (Budget 2009/ Canada's Economic Action Plan)	50.0	130.0	45.1	50.0	50.0	53.8	28.9	2013–2014
Trent-Severn Waterway National Historic Site of Canada — Bolsover Dam at Lock 37	18.8	18.8	1.2	10.5	10.5	10.9	0.4	2013–2014

Totals may not agree due to rounding

Details on Transfer Payment Programs (TPPs)
(in thousands of dollars)

Name of Transfer Payment Program: National Historic Sites of Canada Cost-Sharing Program (NHSCCSP)
Start Date: 2008–2009
End Date: March 31, 2013
Purpose of Transfer Payment Program: The NHSCCSP assists recipients in conducting activities aimed at ensuring the commemorative integrity of non-federally owned or administered national historic sites and, thereby, to support Parks Canada Agency in fulfilling its mandate to protect and present nationally significant examples of Canada's natural and cultural heritage, and foster public understanding, appreciation and enjoyment in ways that ensure the ecological and commemorative integrity of these places for present and future generations. Specifically, the Program provides financial contributions to eligible recipients to share the costs of eligible works deemed by Parks Canada as necessary to ensure the physical health of a national historic site and to ensure Canadians understand the importance of the site and its role in the history of Canada.
Strategic Outcome:
REACH Canadians (indirect influence)	STRATEGIC (END) OUTCOMES Canadians feel a greater sense of connection to each other, their history, identity and historic places More historic places are conserved and "given a function in the life of communities" (United Nations Educational, Scientific and Cultural Organisation, UNESCO) National historic sites provide improved access to significant, diverse cultural heritage
Canadians interested in heritage protection (i.e., other potential funders, experts, heritage organizations, and interested individuals) Owners of national historic sites	INTERMEDIATE OUTCOMES The federal government is seen as a leader in creating a culture of conservation (Owners, other governments, heritage experts and other interested parties see the federal government as making a meaningful contribution to the conservation of national historic sites.) Nationally significant examples of Canada's cultural heritage, not administered by the federal government, are maintained and improved (i.e. threats to or deterioration of heritage resources are mitigated or reduced)
Owners of national historic sites	IMMEDIATE OUTCOMES Eligible owners are aware of the program, make inquiries and submit applications Eligible owners are satisfied with the program, the information/tools/support and application process (e.g. clarity of material, ease of application, helpfulness of staff, fairness of process), and believe it adds credibility and legitimacy to their project Recipients are able to undertake work they would otherwise have been unable to afford, either in whole or in part, and/or the timing of the project is advanced Recipients respect (i.e. comply with) the terms and conditions of their agreements (i.e. where relevant work is completed according to the Standards and Guidelines, other sources of support are obtained as outlined in agreements, timelines are respected)
Results Achieved: The expected strategic (end) outcomes of the Program are: Canadians feel a greater sense of connection to each other, their history, identity and historic places More historic places are conserved and "given a function in the life of communities" (United Nations Educational, Scientific and Cultural Organisation, UNESCO) National historic sites provide improved access to significant, diverse cultural heritage

	Actual Spending 2008–09	Actual Spending 2009–10	Planned Spending 2010–11	Total Authorities 2010–11	Actual Spending 2010–11	Variance
Program Activity: Heritage Resources Conservation
Total Contribution	100	2,705	7,050	8,828	8,828	1,778

Name of Transfer Payment Program: General Class Contribution Program (GCCP)
Start Date: 2006–2007
End Date: Ongoing (the Minister approved the continuation of the program in March 2011)
Purpose of Transfer Payment Program: The GCCP is not a "program" in the traditional sense but rather functions as a general funding authority that is available to Agency managers when programming needs periodically arise that may be most appropriately met by entering into contribution agreements with eligible recipients.
Expected results: More Canadians recognizing, appreciating and being engaged in the values of natural and cultural conservation. Stakeholders being further engaged in terms of interest and involvement of common objectives towards ecological or cultural integrity. Access to a better knowledge base on commercial, ecological or aboriginal issues of mutual interest for informed decision-making and dialogue for Parks Canada managers and stakeholders. Heritage assets are protected, secured and researched. Targeted audiences are educated in such areas as ecology and safety.
Expected outcomes: The expected outcomes mirror the Parks Canada mandate of engaging Canadians in preserving and presenting Canada's rich diversity of cultural and natural heritage.

	Actual Spending 2008–09	Actual Spending 2009–10	Planned Spending 2010–11	Total Authorities 2010–11	Actual Spending 2010–11	Variance
Program Activity:
Heritage Places Establishment	1,250	1,042	730	1,104	1,104	374
Heritage Resources Conservation	1,850	1,678	1,700	2,192	2,192	492
Public Appreciation and Understanding	1,001	887	882	3,188	3,188	2,306
Visitor Experience	621	869	650	1,438	1,438	788
Townsite and Throughway Infrastructure	43	151	38	105	105	67
Total Contribution	4,765	4,627	4,000	8,026	8,026	4,026

Totals may not agree due to rounding

Green Procurement

Meeting Policy Requirements
1. Has the department incorporated environmental performance considerations in its procurement decision-making processes? Yes
2. Summary of initiatives to incorporate environmental performance considerations in procurement decision-making processes: 1. The Parks Canada Light Fleet Vehicle Management Directive (2010) establishes a process that requires Director General approval of light fleet vehicles that do not meet predetermined environmental criteria. 2. The Parks Canada Environmental Management Directive (2009) establishes three Green Procurement goals relating to life cycle management, to procure from the PWGSC Green Standing Offers and that procurement staff complete the online green procurement training course.
3. Results achieved: A review of overall results is underway, specifically we are able to confirm the following: 1. A greater proportion of vehicles procured meet the predetermined environmental criteria. 2. Procurement staff is being encouraged to complete the online Green Procurement course offered by the Canada School of Public Service (CSPS). Green procurement clauses have also been added as standard for all service contracts.
4. Contributions to facilitate government-wide implementation of green procurement: Parks Canada continues to use Standing Offers and other procurement tools that encourage green procurement practices. Parks Canada has participated and will continue to participate in Green Procurement Forums and Working Groups.

Meeting Policy Requirements

1. Has the department incorporated environmental performance considerations in its procurement decision-making processes?

Yes

2. Summary of initiatives to incorporate environmental performance considerations in procurement decision-making processes:

1. The Parks Canada Light Fleet Vehicle Management Directive (2010) establishes a process that requires Director General approval of light fleet vehicles that do not meet predetermined environmental criteria.

2. The Parks Canada Environmental Management Directive (2009) establishes three Green Procurement goals relating to life cycle management, to procure from the PWGSC Green Standing Offers and that procurement staff complete the online green procurement training course.

3. Results achieved:

A review of overall results is underway, specifically we are able to confirm the following:
1. A greater proportion of vehicles procured meet the predetermined environmental criteria.

2. Procurement staff is being encouraged to complete the online Green Procurement course offered by the Canada School of Public Service (CSPS). Green procurement clauses have also been added as standard for all service contracts.

4. Contributions to facilitate government-wide implementation of green procurement:

Parks Canada continues to use Standing Offers and other procurement tools that encourage green procurement practices.

Parks Canada has participated and will continue to participate in Green Procurement Forums and Working Groups.

Green Procurement Targets
5. Has the department established green procurement targets? Yes
6. Summary of green procurement targets: The green procurement targets listed below are based on the Greening Government Operations targets under the Federal Sustainable Development Strategy. 1. Electronic and Electrical Waste Target: By March 31, 2014, Parks Canada will dispose of electronic and electrical equipment in an environmentally sound manner. 2. Printing Unit Reduction Target: By March 31, 2013, Parks Canada will have an average ratio of 8:1 employees to printing devices. 3. Paper Consumption Target: By March 31, 2014, Parks Canada will reduce office paper consumption per employee by 20%. 4. Green Meetings Target: By March 31, 2012, Parks Canada will adopt a guide for greening meetings. Note: Green meetings are those that incorporate environmental considerations into every aspect of the meeting, from planning to clean-up, in order to minimize the impact on the environment. 5. Vehicle Purchasing Target: By March 31, 2014, 75% of vehicles purchased annually will be from the Parks Canada Preauthorized Vehicle List. Note: The Parks Canada Preauthorized Vehicle List includes vehicles that meet specific criteria such as fuel-efficiency as described in the Light Fleet Vehicle Management Directive (2010). 6. Office Equipment Purchasing Target: By March 31, 2014, 90% of printers, photocopiers, and multi-functional devices will have environmental features such as duplex printing capability or automatic shutoff mode. Target: By April 1, 2012, all office computers will have a minimum lifespan of three years, to reduce electronic waste. 7. Procurement Decision-making - Training and Evaluation Target: By April 1, 2012, 75% of procurement and contracting personnel will receive green procurement training. Target: By April 1, 2012, environmental considerations will be incorporated into the performance evaluations of all managers and functional leads of procurement and contracting. Target: By April 1, 2013, 75% of identified management processes and controls, relating to procurement and contracting will incorporate environmental considerations.
7. Results achieved: In progress. Targets were developed in 2010/11 and approved for inclusion in the 2011/12 – 2014/15 RPP by Parks Canada Agency Executive Management Committee

Green Procurement Targets

5. Has the department established green procurement targets?

Yes

6. Summary of green procurement targets:

The green procurement targets listed below are based on the Greening Government Operations targets under the Federal Sustainable Development Strategy.

1. Electronic and Electrical Waste
Target: By March 31, 2014, Parks Canada will dispose of electronic and electrical equipment in an environmentally sound manner.

2. Printing Unit Reduction
Target: By March 31, 2013, Parks Canada will have an average ratio of 8:1 employees to printing devices.

3. Paper Consumption
Target: By March 31, 2014, Parks Canada will reduce office paper consumption per employee by 20%.

4. Green Meetings
Target: By March 31, 2012, Parks Canada will adopt a guide for greening meetings.
Note: Green meetings are those that incorporate environmental considerations into every aspect of the meeting, from planning to clean-up, in order to minimize the impact on the environment.

5. Vehicle Purchasing
Target: By March 31, 2014, 75% of vehicles purchased annually will be from the Parks Canada Preauthorized Vehicle List.
Note: The Parks Canada Preauthorized Vehicle List includes vehicles that meet specific criteria such as fuel-efficiency as described in the Light Fleet Vehicle Management Directive (2010).

6. Office Equipment Purchasing
Target: By March 31, 2014, 90% of printers, photocopiers, and multi-functional devices will have environmental features such as duplex printing capability or automatic shutoff mode. Target: By April 1, 2012, all office computers will have a minimum lifespan of three years, to reduce electronic waste.

7. Procurement Decision-making - Training and Evaluation
Target: By April 1, 2012, 75% of procurement and contracting personnel will receive green procurement training.
Target: By April 1, 2012, environmental considerations will be incorporated into the performance evaluations of all managers and functional leads of procurement and contracting.
Target: By April 1, 2013, 75% of identified management processes and controls, relating to procurement and contracting will incorporate environmental considerations.

7. Results achieved:
In progress. Targets were developed in 2010/11 and approved for inclusion in the 2011/12 – 2014/15 RPP by Parks Canada Agency Executive Management Committee

Response to Parliamentary Committees and External Audits

Parliamentary Committees

There were no recommendations to Parks Canada Agency from Parliamentary Committees in 2010/2011.

Response to the Auditor General (Including to the Commissioner of the Environment and Sustainable Development)

The Office of the Auditor General completed an external audit of the 2009–2010 Financial Statements of Parks Canada Agency.

External Audits (Note: These refer to the other external audits conducted by the Public Service Commission of Canada of the Office of the Commissioner of Official Languages.)

There were no external audits of Parks Canada Agency in 2010–2011.

Internal Audits and Evaluations (2010-2011)

A. Internal Audits
Name	Audit Type	Status	Completion Date	Electronic Link
Strategy and Plans Directorate	Key financial and administrative controls	Complete	June 30, 2010	http://www.pc.gc.ca/docs/pc/rpts/rve-par/65/index_e.asp
Jasper Field Unit		Complete	June 30, 2010	http://www.pc.gc.ca/docs/pc/rpts/rve-par/66/index_e.asp
Northern Ontario Field Unit		Complete	November 24, 2010	http://www.pc.gc.ca/docs/pc/rpts/rve-par/68/index_e.asp
CEO’s Directorates		Complete	March 16, 2011	http://www.pc.gc.ca/docs/pc/rpts/rve-par/72/index_e.asp
Western Arctic Filed Unit		Complete	March 16, 2011	http://www.pc.gc.ca/docs/pc/rpts/rve-par/71/index_e.asp
Southwestern Ontario Field Unit		In progress
Revenue Management (Leases and Concessions)	Assurance	In progress
Audit of Key Human Resource Processes of the Coastal British Columbia Field Unit	Assurance	In progress
Law Enforcement Program – Arming Initiative	Assurance	In progress
National Historic Site Cost Sharing Program	Assurance	In progress
Construction Projects / Economic Action Plan	Assurance	Complete	March 31, 2011	N/A
Performance Audit of the Geographic Information System (GIS)	Assurance	In progress
B. Evaluations
Name	Program Activity	Evaluation Type	Status	Completion Date	Electronic Link
Evaluation Framework For National Park Establishment and Expansion	PA1	Framework	Complete	November 10, 2010	N/A
Evaluation Framework for National Parks Conservation	PA2	Framework	Complete	November 10, 2010	N/A
Evaluation Framework for National Historic Sites Conservation	PA2	Framework	Postponed	2013–2014	N/A
Evaluation of Through Highway Management	PA5	Evaluation	Complete	December 16, 2010	http://www.pc.gc.ca/docs/pc/rpts/rve-par/69/index_e.asp
Evaluation of the General Class Contributions Program	All	Evaluation	Complete	December 16, 2010	http://www.pc.gc.ca/docs/pc/rpts/rve-par/70/index_e.asp
Species at Risk*	PA2	Evaluation	In-progress	September 2011	N/A
Evaluation of the Visitor Service Offer	PA4	Evaluation	In-progress	September 2011	N/A
Evaluation of Through Waterways Management	PA5	Evaluation	In-progress	September 2011	N/A
Evaluation of National Park Establishment and Expansion	PA1	Evaluation	In-progress	September 2012	N/A
Electronic Link to Parks Canada's Internal Audit and Evaluation Documents: http://www.pc.gc.ca/docs/pc/rpts/rve-par/index_e.asp

*Species at Risk is a horizontal evaluation of the programs and activities in support of the Species at Risk Act over the period 2005–2010. Environment Canada is leading the evaluation, which is being conducted jointly with the Department of Fisheries and Oceans and Parks Canada.