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User Fees Reporting
A. User Fees
User Fee: Customs Broker Licence Fee and Professional Examination Fee
Fee Type: Regulatory
Fee-setting Authority: Customs Act
Date Last Modified: 1992
Performance Standards: Correctly completed applications for new customs broker licences will be processed within four months. (Note: $600 annual licence fee applies.) Results of broker's professional examination will be provided within six weeks. (Note: $200 examination fee applies.)
Performance Results: 100 percent of licence applications and examination results were provided within standard time frames.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 377 | 349 | 300 | 2010-11 | 375 | 300 |
| 2011-12 | 375 | 300 | |||
| 2012-13 | 375 | 300 | |||
User Fee: Customs Sufferance Warehouse Licence Fee
Fee Type: Regulatory
Fee-setting Authority: Customs Act
Date Last Modified: 2006
Performance Standards: The CBSA will process a new sufferance warehouse licence within 60 business days from the date of receipt of a correctly completed application that meets all the requirements of the Customs Sufferance Warehouses Regulations. (Note: $500 annual licence fee applies.)
Performance Results: 100 percent of all applications that were fully completed according to the requirements of the Customs Sufferance Warehouses Regulations were processed within 60 business days.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 600 | 415 | 760 | 2010-11 | 550 | 775 |
| 2011-12 | 550 | 775 | |||
| 2012-13 | 550 | 775 | |||
User Fee: Customs Bonded Warehouse Licence Fees
Fee Type: Regulatory
Fee-setting Authority: Customs Tariff
Date Last Modified: 1996
Performance Standards: The operator will receive a notice of determination within four weeks after a verification or examination.
Performance Results: The operator will receive a notice of determination 100 percent of the time within four weeks after a verification or examination.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 500 | 367 | 1,555 | 2010-11 | 500 | 1,600 |
| 2011-12 | 500 | 1,600 | |||
| 2012-13 | 500 | 1,555 | |||
User Fee: Storage Charges for Queen's and Frontier Warehouses
Fee Type: Regulatory
Fee-setting Authority: Customs Act
Date Last Modified: 2006
Performance Standards: The CBSA will ensure that goods are handled with care and stored in a secure manner to safeguard against damage or loss while at a Frontier Examining Warehouse or Queen's Warehouse.
Performance Results: 21 successful claims were made against the Crown for damage or loss.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 100 | 16 | 492 | 2010-11 | 20 | 499 |
| 2011-12 | 20 | 499 | |||
| 2012-13 | 20 | 499 | |||
User Fee: Customs Special Services Fee
Fee Type: Regulatory
Fee-setting Authority: Customs Act
Date Last Modified: 1986
Performance Standards: The CBSA will acknowledge requests for special services within one working day of receipt and provide an estimated time frame for service provision. Upon completion of the service, a detailed invoice will be provided itemizing the completed special services and the associated fees for these services, ensuring transparency and consistency in the Agency's billing process.
Performance Results: The CBSA acknowledged 94.08 percent of requests for special services within 24 hours and 99.14 percent of clients received a detailed invoice.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 220 | 69 | 626 | 2010-11 | 200 | 644 |
| 2011-12 | 200 | 644 | |||
| 2012-13 | 200 | 644 | |||
User Fee: Canadian Food Inspection Agency Fees Notice
Fee Type: Regulatory
Fee-setting Authority: Canadian Food Inspection Agency Act
Date Last Modified: 1997
Performance Standards: Inspection activities are provided in accordance with corresponding federal regulations.
Performance Results: Inspection activities are provided in accordance with corresponding federal regulations.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 2,150 | 1,874 | 159 | 2010-11 | 2,250 | 200 |
| 2011-12 | 2,250 | 200 | |||
| 2012-13 | 2,250 | 200 | |||
User Fee: NEXUS Program Application Fee
Fee Type: Regulatory
Fee-setting Authority: Customs Act
Date Last Modified: 2007
Performance Standards: There is a four- to six-week application processing time.
Performance Results: Approximately 80 percent of applications are processed within four to six weeks.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 3,560 | 2,939 | 21,871 | 2010-11 | 2,814 | 15,351 |
| 2011-12 | 3,036 | 15,351 | |||
| 2012-13 | 4,136 | 15,351 | |||
User Fee: Free and Secure Trade (FAST) Program Application Fee
Fee Type: Regulatory
Fee-setting Authority: Customs Act
Date Last Modified: 2007
Performance Standards: There is a four- to six-week application processing time.
Performance Results: Approximately 80 percent of applications are processed within four to six weeks.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 425 | 511 | 15,705 | 2010-11 | 425 | 15,705* |
| 2011-12 | 425 | 15,705* | |||
| 2012-13 | 425 | 15,705* | |||
*The full costs and estimated full costs include an estimate for other government departments. These figures represent the best available cost data. The participating other government departments in the Free and Secure Trade program (FAST) from 2008 to 2012 are the Royal Canadian Mounted Police and the Canadian Security Intelligence Service.
User Fee: CANPASS Air Program Application Fee
Fee Type: Regulatory
Fee-setting Authority: Customs Act
Date Last Modified: 2002
Performance Standards: There is a four- to six-week application processing time.
Performance Results: Approximately 80 percent of applications are processed within four to six weeks.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 270 | 433 | 3,700 | 2010-11 | 270 | 3,700 |
| 2011-12 | 270 | 3,700 | |||
| 2012-13 | 270 | 3,700 | |||
User Fee: Fees Charged for Processing Access Requests Filed Under the Access to Information Act
Fee Type: Other products and services
Fee-setting Authority: Access to Information Act
Date Last Modified: 1992
Performance Standards: The CBSA provides a response within 30 days following the receipt of request. The response time may be extended pursuant to Section 9 of the Access to Information Act. A notice of extension is sent within the initial 30 days after the receipt of request. The Act provides more details.
Performance Results: In 2009–10, the CBSA received 1,257 requests under the Access to Information Act. The Agency continues to experience a higher than anticipated volume of requests. The CBSA processed 95.30 percent of requests within the statutory time frames.
| 2009-10 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 8 | 6 | 1,332 | 2010-11 | 7 | 2,000 |
| 2011-12 | 7 | 2,190 | |||
| 2012-13 | 8 | 2,230 | |||
Please note that, according to prevailing legal opinion, where the corresponding fee introduction or most recent modification occurred before March 31, 2004:
- the performance standard, if provided, may not have received parliamentary review;
- the performance standard, if provided, may not respect all establishment requirements under the User Fees Act (e.g. international comparison, independent complaint address); and
- the performance result, if provided, is not legally subject to Section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
B. User Fees Totals
| 2009-10 | Planning Years | |||||
|---|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost | |
| Subtotal (R) | 8,202 | 6,973 | 45,168 | 2010-11 | 7,404 | 38,774 |
| 2011-12 | 7,626 | 38,774 | ||||
| 2012-13 | 8,726 | 38,729 | ||||
| Subtotal (O) | 8 | 6 | 1,332 | 2010-11 | 7 | 2,000 |
| 2011-12 | 7 | 2,190 | ||||
| 2012-13 | 8 | 2,230 | ||||
| Total | 8,210 | 6,979 | 46,500 | 2010-11 | 7,411 | 40,774 |
| 2011-12 | 7,633 | 40,964 | ||||
| 2012-13 | 8,734 | 40,959 | ||||
C. External Fees
| External Fee | Service Standard1 | Performance Results2 | Stakeholder Consultation |
|---|---|---|---|
| Broker licensing and examination fees | Licences processed within four months and examination results received within six weeks. | Standards are met 100 percent of the time. | Standards are set in consultation with customs broker associations. |
| Customs sufferance warehouse licence fees | Application processed within 60 business days. | 100 percent of all applications that were fully completed according to the requirements of the Customs Sufferance Warehouses Regulations are processed within 60 business days. | Consultation undertaken through the Border Commercial Consultative Committee. |
| Customs bonded warehouse licence fees | Operator receives notice of determination within four weeks after a verification or examination. | Operator receives notice of determination 100 percent of the time within four weeks after a verification or examination. | Consultation undertaken through the Border Commercial Consultative Committee. |
| Storage charges for Queen's and Frontier Warehouses | Goods to be handled with care and stored in a secure manner to safeguard against damage or loss. | 21 successful claims made against the Crown for damage or loss. | |
| Customs special services fees | The CBSA will acknowledge a request for special services within one working day of receipt, and provide a likely time frame for service provision. Upon completion of the service, a detailed invoice will be provided that itemizes the completed special services and the associated fees for these services, ensuring transparency and consistency in the CBSA's billing process. | The CBSA acknowledged 94.08 percent of requests for special services within 24 hours and 99.14 percent of clients received a detailed invoice. | Given the uniqueness of these requests and that special services are mostly performed on an ad-hoc basis, stakeholder consultations are performed on a client-by-client basis when requests are submitted. |
| Canadian Food Inspection Agency Fees notice | Inspection activities are provided in accordance with corresponding federal regulations. | Inspection activities are provided in accordance with corresponding federal regulations. | |
| NEXUS Program | Four to six weeks | The CBSA processed 80 percent within four to six weeks. | The performance results provided reflect the Canadian part of the application process up to inviting applicants to attend an in-office interview to finalize their enrolment. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders to clarify the processing standards and adjust the time frames as required. Revised time frames will be made public on the Internet and in program brochures and guides. |
| Free and Secure Trade (FAST) Program | Four to six weeks | The CBSA processed 80 percent within four to six weeks. | The performance results provided reflect the Canadian portion of the application process up to inviting applicants to attend an in-office interview to finalize their enrolment. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders to clarify the processing standards and adjust time frames as required. Revised time frames will be made public on the Internet and in program brochures and guides. |
| Fees charged for processing access requests filed under the Access to Information Act | Response is provided within 30 days following receipt of request; the response time may be extended pursuant to Section 9 of the Access to Information Act. Notice of extension to be sent within initial 30 days after receipt of request. The Act provides more details. | In 2009–10, the CBSA received 1,257 requests under the Access to Information Act. The Agency continues to experience a higher than anticipated volume of requests. The CBSA processed 95.30 percent of requests within the statutory time frames. | The service standard is established by the Act and the Access to Information Regulations. The Department of Justice and the Treasury Board of Canada Secretariat undertook consultations with stakeholders regarding amendments made in 1986 and 1993. |
| CANPASS Program | Four to six weeks | The CBSA processed 80 percent within four to six weeks. | The performance results provided reflect the Canadian part of the application process up to inviting applicants to attend an in-office interview to finalize their enrolment. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders to clarify the processing standards and adjust time frames as required. Revised time frames will be made public on the Internet and in program brochures and guides. |
1 As established pursuant to the Policy on Service Standards for External Fees:
- service standards may not have received parliamentary review; and
- service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g. international comparison, independent complaint address).
2 Performance results are not legally subject to Section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
