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Section III – Supplementary Information

3.1 Financial Highlights



($ millions)
Condensed Statement of Financial Position
At End of Year (March 31, 2009)
% Change 2009 2008
Assets      
Total Assets 37% 4.1 3.0
Total 37% 4.1 3.0
Liabilities      
Total Liabilities 2% 17.5 17.1
Equity      
Total Equity -5% (13.4) (14.1)
Total 37% 4.1 3.0


($ millions)
Condensed Statement of Financial Position
At End of Year (March 31, 2009)
% Change 2009 2008
Expenses      
Total Expenses 9% 75.4 68.9
Revenues      
Total Revenues 2% 55.9 54.9
Net Cost of Operations 29% 19.5 14.0

3.2 List of Tables

A complete copy of the Financial Statements is available at http://www.crtc.gc.ca/eng/publications1.htm

3.3 List of Supplementary Information Tables

The table Sources of Respendable and Non-respendable Revenue is available on the website of the Treasury Board of Canada Secretariat at the following address: www.tbs-sct.gc.ca/dpr-rmr/st-ts-eng.asp

The table CRTC User Fees / External Fees is available on the website of the Treasury Board of Canada Secretariat at the following address: www.tbs-sct.gc.ca/dpr-rmr/st-ts-eng.asp

3.4 Other Items of Interest

A complete list of CRTC Commissioners is available at: www.crtc.gc.ca/eng/about/commissioners.htm

The list of CRTC contacts and Offices can be found at: www.crtc.gc.ca/eng/contact.htm

The list of legislation, statutes and regulations related to the CRTC can be found at:
www.crtc.gc.ca/eng/statutes-lois.htm

Definitions of terminology used in this document can be found at: http://www.crtc.gc.ca/eng/glossary-glossaire.htm




[1] The CRTC Report on Plans and Priorities 2008–2009 can be found at: http://crtc.gc.ca/eng/publications/reports/rpps/2008_09.htm

[2] Forbearance is defined as the authority given to the CRTC to refrain from regulating particular services so long as this action is consistent with the policy objectives of the Telecommunications Act.

[3] The CCTS provides residential and small business customers with an effective, accessible, and consumer-friendly recourse when they are unable to resolve a disagreement with their telecommunications service

[4] Numbers and figures provided in this report come from the CRTC data collection, unless otherwise specified.

[5] Source: Statistics Canada, the 2008 Canadian GDP figure was approximately $1.2 trillion.

[6] Actual spending for 2007-2008 and 2008-2009 increased.  During that period, the CRTC received temporary funding to address an increased workload related to its legislative and regulatory responsibilities.  The amounts for these years also include authorized operating budget carry-forward amounts and applicable Treasury Board vote transfers. Details on the approved increases and related billing impact for broadcasting and telecommunication industries are noted in Broadcasting Circular 2007-9 and Telecom Circular CRTC 2007-18 dated December 21, 2007.  More information about these decisions is available online at the following address: http://crtc.gc.ca/eng/archive/2007/c2007-9.htm.

[7] Type is defined as follows: previously committed to—committed to in the first or second fiscal year prior to the subject year of the report; ongoing—committed to at least three fiscal years prior to the subject year of the report; and new—newly committed to in 2008-2009.

[8] The performance status rating application details are available at: http://www.crtc.gc.ca/eng/publications/reports/dpr1-rmr1.htm

[9] The Report is available at: http://www.crtc.gc.ca/eng/BACKGRND/language/ol0903-lo0903.htm

[10] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 for this section of priority 1.b) were not completed or implemented as planned. For instance, the RPP states that "the CRTC expects to announce its determination by early 2008" regarding its policy on "hits"). The policy was issued in February 2009.

[11] French-language service for persons with visual disabilities.

[12] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 for this section of priority 3.b) were not completed or implemented as planned.  For instance, the RPP states:  “In 2008–2009, the CRTC will: develop supporting service standards (expedite process); increase the number of public hearings (...)”

[13] Of the 138 applications dealt with in 2008–2009, over 50 involved the renewal of cable licences. The majority of those renewals required reviewing licensees' performance over a 15-year period so as to reflect substantive changes in regulatory frameworks and to address non-compliance issues.  As all renewals were completed prior to the licence expiry date of August 31, 2008, failure to meet the 8 month target had no material impact on those licensees.

[14] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 for this section of priority 4) were not completed or implemented as planned.  For instance, the RPP states that: “The third phase of the project (New Media Project Initiative) will consist of public proceedings to address opportunities and issues, and determine the appropriate public-policy response.”

[15] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 for this section of priority 5) were not completed or implemented as planned. For instance, the RPP states: “The CRTC will examine this converged environment to better understand its impact on current policies and regulations.”

[16] Implementation of the Broadcasting Ownership Information Annual Filing, Information Bulletin, Ottawa, 21 November 2008

[17] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 for this section of priority 8.a) exceeded planned implementation. For instance, the RPP states: “In the coming year, the CRTC intends to review its framework on access to communications services by persons with disabilities.”  The review originally planned was aimed at providing greater accessibility to telecommunications services for persons with disabilities.

[18] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 for this section of priority 8.b) exceeded planned implementation. For instance, the RPP states: “The list should be launched by 30 September 2008 (...)”  The National DNCL forecasts of registrants were based partially on the Australian experience, where more than 2.3 million numbers were added to the country’s Do Not Call Register in its first year of operation.

[19] VoxPopVoice of the people survey, Harris-Decima for the Marketing Research and Intelligence Association (MRIA), March 2009.

[20] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 for this section of priority 8.c) were not completed or implemented as planned.  For instance, the RPP states: “In Delegation of the Commission’s investigative powers with regard to Unsolicited Telecommunications Rules complaints (Telecom Decision CRTC 2008-6), the Commission determined that it would delegate the investigation of complaints (…) to an outside party.”

[21] An exchange is the basic unit for the administration and provision of telephone service by an incumbent local exchange carrier.

[22] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 for this section of priority 9.b) exceeded planned implementation. For instance, the RPP states: “(…) the CRTC created a three-year action plan that established a schedule for the review of various regulatory measures (…) In the coming year the CRTC will continue to address regulations identified in the action plan.” In addition to all measures scheduled for 2008-2009, two planned for 2009-2010 were reviewed in 2008-2009.

[23] A sharing group describes the use by two or more persons, in an arrangement not involving resale, of a telecommunications service leased from a company.  Sharing group rules allow smaller users to combine their usage of a telecommunications service in order to obtain an economic advantage from the shared use of discounted services that are otherwise only available to large customers.

[24] Type 1 applications generally do not involve multiple parties or raise significant policy issues.

[25] Type 2 applications involve multiple parties or raise significant policy issues.

[26] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 were not completed or implemented as planned.  For instance, the RPP states: “…the CRTC will continue to maximize the flexibility it has under the new legislation to attract, recruit and develop the talent and expertise it needs (…)”

[27] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 were not completed or implemented as planned.  For instance, the RPP states: “(…) the Commission will provide a variety of training and re-education opportunities.”  The main forecasted activity was the development of a training plan for employees and managers.

[28] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 were not completed or implemented as planned.  For instance, the RPP states: “The Commission successfully completed its first post-secondary recruitment campaign in 2007/2008. (…) The CRTC will launch another campaign in September 2008.”

[29] Some elements of the Report on Plans and Priorities (RPP) 2008-2009 were not completed or implemented as planned.  As such, it states: “(…) the CRTC is committed to ensuring that 30% of its new hires in 2008/09 are visible minorities.”

[30] The Canadian broadcasting program activity definition: The Broadcasting Act requires the Canadian Radio-television and Telecommunications Commission regulate and monitor broadcasters and broadcasting services, including radio, television, cable distribution and direct-to-home satellite systems, through the issuance of licences. This program is important to ensure the predominance of Canadian content and by providing Canadians with full access to the broadcasting system as participants in the industry and as audiences.

[31] The Canadian Telecommunications program activity definition: The Telecommunications Act requires that the Canadian Radio-television and Telecommunications Commission regulate and supervise the telecommunications industry by approving tariffs and fostering competition. The Commission’s regulation of the telecommunications industry is based on an increased reliance on market forces and, where required, effective and efficient regulation. As a result of the Commission’s regulation of the telecommunications industry, Canadians have access to reliable telephone and other high-quality telecommunications services at affordable prices.

[32] This figure is calculated as the average of the total monthly numbers between April 2008 and March 2009 from Statistics Canada. Table 281-0023 - Employment (SEPH), unadjusted for seasonal variation, by type of employee for selected industries classified using the North American Industry Classification System (NAICS), monthly (persons), CANSIM (database).

[33] Detailed data on how Canada compares internationally can be found in the Communications Monitoring Report 2009 at http://www.crtc.gc.ca/eng/publications/reports/policymonitoring/2009/cmr.htm

[34] In its application CAIP also referred to activities by Bell Canada to "shape," "throttle," and "choke" Internet traffic. The term "traffic shaping" covers all of these expressions.