ARCHIVED - Canadian Heritage

• Previous Page
• Table of Contents
• Next Page

This page has been archived.

Section II – Analysis of Program Activities by Strategic Outcome

Introduction
The Program Activity Architecture (PAA) and supporting Performance Measurement Framework (PMF) are the foundations of results-based management. At the beginning of the 2008-2009 fiscal year, the Department recognized certain limitations of the PAA and PMF in force and dedicated efforts to completely overhaul and develop an improved PAA and PMF. The revised PAA and PMF were subsequently approved by the Treasury Board Secretariat and came into effect on April 1, 2009. The 2008-2009 Departmental Performance Report will be the last document that reports against the former PAA and PMF and hence is considered a transition document bridging the old and the new PAA and PMF. The full benefits of a more clearly articulated PAA and robust PMF, with clearly identified expected results and reliable performance indicators at all levels, will be reflected in future reporting documents, as evidenced by the 2009-2010 Report on Plans and Priorities.

In spite of the shortcomings of the 2008-2009 PAA and PMF, Canadian Heritage achieved significant results in its 21 Key Initiatives and its numerous programs.

2.1 Strategic Outcome #1 - Canadians express and share their diverse cultural experiences with each other and the world

Description of Strategic Outcome 1
The Department helps to ensure that Canadians can express their creativity, showcase their talents and share their stories and experiences through the arts, heritage institutions, cultural industries and sport activities. To achieve this outcome, the Department carries out policies and programs that support the environment needed to strengthen and share – both at home and abroad – Canada’s values and its diverse voices.

Financial and Human Resources Information (Strategic Outcome 1)

2008-09 Financial Resources ($ millions)			2008-09 Human Resources (FTEs)
Planned Spending	Total Authorities	Actual Spending	Planned	Actual	Difference
789.8	807.5	748.3	1,596	1,536	+ 60

Explanation of variances between Total Authorities and Actual Spending: The Total Authorities by Strategic Outcome and Program Activity represent only the distribution of budgets as outlined in the Main Estimates, and do not take into account the within-year internal reallocation of these budgets that the Department is authorized to make to meet operational priorities.
Please note that this is the same for all subsequent Financial and Human Resources Information tables.

Results of Strategic Outcome 1: Canadians express and share their diverse cultural experiences with each other and the world

The Department of Canadian Heritage fostered the creation of and improved accessibility to Canadian cultural experiences both at home and abroad. The Department worked through both policy and program means to move closer to achieving this Strategic Outcome. Results are highlighted by the successes achieved in the Canadian books, broadcasting, new media, arts, heritage organizations, and sport sectors.

With respect to books, the Department helped increase demand for new works by Canadian writers. In 2008-2009, publishers supported by the Department realized over $450M in sales of books (an inflation-adjusted increase of 6 percent over five years), including more than 5,300 new titles by more than 3,500 Canadian writers. With over 230 publishers in over 75 cities across all ten provinces, content supported by the Department is diverse – it is by, for and about Canadians in all regions.

Diverse cultural experiences were expressed and shared with the support of the Canadian Television Fund, which helped to build audiences and supported the creation and broadcast of prime-time Canadian television programming. In 2008-2009, the Fund supported the production of more than 2,000 hours of high-quality television programs in French, English and Aboriginal languages.

In addition to supporting the delivery of diverse cultures via television, the Department also supported the delivery of varied artistic experiences in communities of all sizes across Canada. In 2008-2009, Arts Presentation Canada contributed to the activities of approximately 600 arts presenter organizations located in 236 different cities and towns throughout Canada. Funding encouraged program variety and interaction between artists and citizens, as well as professional development with the arts presenters community. In addition, funding supported the development of artistic presentation initiatives in rural and official language minority communities.

Canadian Heritage programs also helped community-based heritage organizations develop the organizational competencies and financial strategies needed to increase access to Canadian cultural experiences. One of these programs enabled the Canadian Heritage Information Network to deliver a series of workshops and presentations focused on the creation, presentation, management and preservation of digital cultural resources. The Department also invested in programs to build and improve accessibility to databases that preserve expressions of Canada’s diverse heritage, cultures, languages and history. In 2008-2009, for instance, the Virtual Museum of Canada launched 71 new online exhibits.

Sport Canada continued to deliver sport programs and services to Canadian athletes and helped them demonstrate their excellence at domestic and international competitions through fair and ethical means. By showcasing their skills, work ethic and determination to the world, Canadian athletes reflect some of our most fundamental and cherished national values and qualities. Sport Canada programs also help athletes excel in order to inspire the next generation of Canadians achieve their goals and follow in their footsteps.

Details of the Department’s results in the above areas are provided in the Program Activity section that follows.

Benefits for Canadians of Strategic Outcome 1

Canadians benefit from creating and accessing Canadian arts, culture and sport and from preserving and promoting Canada’s heritage through an improved quality of life and strengthened connections with their fellow citizens. Ultimately, Canada’s arts, culture, heritage and sport bring people together by promoting interaction, connection and the sharing of experience. They engender pride in our country, shape our sense of being Canadian and contribute to our diversity. Arts, culture, heritage and sport entertain and enlighten, inform and challenge, provoking dialogue about who we are and what we value.

Moreover, Canada’s arts and culture sector contributes to the country’s prosperity, accounting for some $46B in economic activity (3.8 percent of Canada’s Gross Domestic Product)^[14] and employing 662,000 highly skilled workers in 2007.^[15] Canadians have volunteered an estimated 88 million hours at arts and culture organizations – equivalent to 46,000 full-time jobs, valued at $1.1B.^[16]

2.1.1 Program Activity 1: Creation of Canadian Content and Performance Excellence

Description

Expression of culture starts with the creation of works and performance. Although excellence is what professional artists and high performance athletes strive for, this requires the development of a structure that provides support both domestically and internationally, at all levels of cultural and sport development. The Department of Canadian Heritage focuses on enabling creators to produce and athletes to perform by supporting the structure and cultural industries needed for high quality works and performances.

Financial and Human Resources Information

2008-09 Financial Resources ($ millions)			2008-09 Human Resources (FTEs)
Planned Spending	Total Authorities	Actual Spending	Planned	Actual	Difference
351.3	362.5	352.1	403	332	71

Expected Results

• Canadian content reflective of Canada’s diverse society is created and produced for domestic and international markets.
  
• Canadians excel domestically and internationally in culture and sport.

To support the creation of Canadian content and foster performance excellence in 2008-2009, the Department engaged in ongoing activities and implemented the following Key Initiatives:

• Key Initiative 2 – Responding to the Evolving Canadian Broadcasting Environment.
  
• Key Initiative 3 – Adapting the Canadian Copyright Regime to Address Changing Domestic and International Challenges.
  
• Key Initiative 4 – Reviewing the Canadian Periodical Policy.
  
• Key Initiative 14 – Investing in Athlete Support, Strategic Opportunities and Promotional Activities in Preparation for the 2010 Olympic and Paralympic Winter Games in Vancouver-Whistler.
  
• Key Initiative 15 – Implementing the Canadian Heritage Sport Fund

For further information on these Key Initiatives, please see Appendix A online at http://www.pch.gc.ca/pc-ch/publctn/mindep-eng.cfm.

For more information on Transfer Payment Programs above $5M, please see Table 3 (Details on Transfer Payment Programs).

Performance Analysis

Arts and Cultural Industries
Content created by Canadian artistic and cultural industries in 2008-2009 was reflective of Canada’s diverse society. This section highlights selected successes and results related to the creation and performance accomplishments of the Department’s arts and cultural programs and policies.

The Canadian music, film, magazine and interactive digital media industries benefited from the Department’s support through its policies and programs. The Canada Music Fund led to the creation of over 350 diverse albums by Canadian creators, artists and entrepreneurs. The Canadian film industry saw an investment of over $64.7M through the Department’s Canada Feature Film Fund, administered by Telefilm Canada, which supported a total of 41 projects: 21 in French and 20 in English. With respect to magazines, the Canada Magazine Fund also supported the production of approximately 113,000 pages of Canadian content in 196 titles.

Interactive digital cultural products and content were created and used by Canadians. The Canada New Media Fund (CNMF) and the Canadian Culture Online (CCO) Program supported the creation of over 190 interactive products combined. For example, CCO’s Gateway and Partnerships Funds provided $9M in support of 49 content creation and access projects aimed to allow Canadians of all ages to access Canadian-created content that reflects our diverse cultures and heritage. The CNMF supported 123 projects, for a total investment of $11.6M. In addition, via the New Media Research Networks Fund and the New Media R&D Initiative, the Department contributed $3.1M to five Research and Development projects and initiatives that are developing cutting-edge technological tools to create, manage, and distribute Canadian digital cultural content.

In March 2009, the Government announced the creation of the Canada Media Fund, a
public-private partnership that reallocated $14.3M from the CNMF and $120.4M from the Canadian Television Fund, which together represent an investment of $134.7M. The role of the Canada Media Fund will be to support both traditional television content as well as interactive digital content, ensuring the long-term viability and relevance of the broadcasting industry by linking audiences across platform choices. Canadian viewers will have better access to Canadian programming on all media platforms. More information on the Canada Media Fund is available online at:
 http://pch.gc.ca/pc-ch/infoCntr/cdm-mc/index-eng.cfm?action=doc&DocIDCd=CJM082271.

Sport
Canadian Heritage continued to support sport organizations and athletes across the country. In 2008-2009, Sport Canada supported 56 National Sport Organizations, 15 Multisport Service Organizations and seven other non-governmental organizations. The Sport Canada Hosting Program provided opportunities for 2,692 Canadian athletes to participate in international sport events, up from 847 in 2007-2008. Sport Canada provided over $26.5M in Athlete Assistance Program grants and funded over 1,770 carded athletes and provided tuition support of $2.1M for 668 current and former carded athletes.

Sport Canada worked to improve performance by Canadian athletes at the highest level of competition (a priority area is to prepare Canadian athletes for the 2010 Olympic and Paralympic Winter Games in Vancouver and Whistler). In winter sports, Canada ranked second in the world based on 101 medals won during the rolling four-year period of 2005-2008, compared with
94 medals won during the 2004-2007 period – also a second-place ranking. In summer sports, Canada ranked 16th in the world based on 59 medals won during the rolling four-year period of 2005-2008, which compares with 53 medals won from 2004-2007 – a 17th place ranking.^[17]

In its aim to advance Canadian interests, values and ethics in sport, Sport Canada continued to work with partner organizations to ensure athletes abide by the fair and ethical standards expected of them as ambassadors to their respective sports. In 2008-2009, 3,951 doping tests were conducted by the Canadian Centre for Ethics in Sport (CCES). Some 2,878 of those tests were conducted by CCES as part of the Canadian Anti-Doping Program. In 2008-2009, 17 Canadian athletes were sanctioned for anti-doping violations.

Benefits for Canadians

The creation of Canadian content and performance excellence contributes to the quality of our cultural and civic lives. Canadians of all ages benefit from Department of Canadian Heritage programs and policies that support the creation of this content and performance excellence. These investments enable Canadians, along with citizens of other countries, to access and appreciate the high-quality and unique contributions of Canadian creators and athletes.

2.1.2 Program Activity 2: Sustainability of Cultural Expression and Participation

Description

Cultural life rests on the continued existence of an intricate network of institutions, not-for-profit organizations, corporations, volunteers, professionals and audiences. This network is both resilient – it relies on considerable dedication, experience and talent – and fragile. Some of the crucial elements of the chain are vulnerable to investment patterns, market failures, foreign competition, technological changes, labour strains and international trade rules and agreements. As an integral part of the network, the Department of Canadian Heritage fosters the sustainability of the many organizations, cultural industries, entrepreneurs, and artistic and athletic performance events comprising this rich ecosystem. It does so by assisting them to increase their ability to attract investment, achieve adequate copyright protection, present to a Canadian audience, pursue international opportunities and build organizational partnerships.

Financial and Human Resources Information

2008-09 Financial Resources ($ millions)			2008-09 Human Resources (FTEs)
Planned Spending	Total Authorities	Actual Spending	Planned	Actual	Difference
188.1	195.9	168.2	597	629	- 32

Expected Results

• Vibrant cultural and sport sectors in which Canadian cultural expression and participation can thrive and remain relevant at home and abroad.

To help ensure the sustainability of cultural expression and participation in 2008-2009, the Department pursued its ongoing activities and implemented the following Key Initiatives planned in its 2008-2009 Report on Plans and Priorities.

• Key Initiative 1 – Implementing Supplementary Funding to the Arts Presentation Canada Program for Professional Arts Festivals.
  
• Key Initiative 3 – Adapting the Canadian Copyright Regime to Address Changing Domestic and International Challenges.
  
• Key Initiative 4 – Reviewing the Canadian Periodical Policy.
  
• Key Initiative 14 – Investing in Athlete Support, Strategic Opportunities and Promotional Activities in Preparation for the 2010 Olympic and Paralympic Winter Games in Vancouver-Whistler.

For further information on these initiatives, please see Appendix A online at http://www.pch.gc.ca/pc-ch/publctn/mindep-eng.cfm.

For more information on Transfer Payment Programs above $5M, please see Table 3 (Details on Transfer Payment Programs).

Performance Analysis

Arts and Cultural Industries
The Canadian arts and culture sector continued to be vibrant and dynamic as it adapted to the ever-changing external environment and the economic crisis that emerged in 2008-2009. In addition to the creation of the Canada Media Fund described previously, the Department increased funding capacity in its existing programs and responded to the changing needs of the periodical industry with the announcement of the Canada Periodical Fund. This section highlights selected sustainability accomplishments of the Department’s programs and policies relating to the arts, music, books, and magazines.

In 2008-2009, applicants to the Endowment Incentives component of Canadian Arts and Heritage Sustainability Program noted a 25-percent decrease in private-sector donations. Arts organizations, however, increased their self-reliance by continuing to build their endowments to ensure long-term sustainability. Although the number of applications to the Endowment Incentive component decreased, the amount requested from applicants remained high. The program matched $0.723 for every dollar raised from the private sector for endowment funds of qualifying arts organizations.

The Canada Music Fund continued to assist established Canadian sound recording firms in the transition to the Internet and the development of international markets. Recipients of the Music Entrepreneur Component of the Fund reported that digital sales now account for over 22 percent of their total sales, up from 6 percent in 2005-2006.

Departmental programs also reinforced the capacity of the Canadian book industry to produce and market Canadian-authored books. The Book Publishing Industry Development Program provided support to more than 50 businesses and organizations across the Canadian book industry. Funding was provided for a variety of projects that encouraged the development of skills and knowledge and helped build capacity and create efficiencies in the industry (e.g., professional development, internships, technology-drive infrastructure projects, etc.).

In 2008-2009, the Department completed a review of the existing periodical programs and announced the creation of the new Canada Periodical Fund. With respect to sustainability, the new program aims to maintain support for the industry and help retain jobs as the industry is affected by the current economic slowdown, reallocate funding to small and mid-sized titles in order to support diversity, and provide greater flexibility so that publishers can manage funds strategically, including the flexibility to enrich their Web content.

Heritage
Community-based heritage organizations developed their organizational competencies and financial strategies to provide Canadians with access to quality cultural experiences. In
2008-2009, through the Canadian Arts and Heritage Sustainability Program (CAHSP), project funding assisted approximately 35 percent of recipients to improve their financial self-sufficiency, and the remaining 65 percent to improve their management practices. Funding was also provided to the Canadian Museums Association as it works to strengthen the recognition, growth and stability of the museum sector.

Canadian Heritage professionals continued to acquire the skills necessary for the creation, presentation, management and preservation of digital heritage for the educational benefit of all Canadians. In 2008-2009, the Canadian Heritage Information Network (CHIN) delivered
32 workshops or presentations, and organized two international events: the UNESCO/ International Committee for Audio-Visual, Images and Sound New Technologies (AVICOM) conference in Québec, and the two-day Canada-China Digital Heritage Symposium at the Canada Pavilion in Beijing. CHIN also undertook an extensive redesign and enhancement of its website for heritage professionals and volunteers (for launch in the summer of 2009).

2010 Winter Games
The Department contributed to the advancement of international cultural and sport agendas. Preparation for the 2010 Winter Games is in its advanced stages and will provide sustained legacies across Canada. The 2010 Federal Secretariat collaborated with both the Beijing and Vancouver Games Organizing Committees to develop programming for federal departments participating in the Official Observer Programs, which are key components of the Olympic Games Knowledge Management Program led by the International Olympic Committee. In addition, the 2010 Federal Secretariat coordinated the Mascot 2010 kiosk and athlete appearances throughout Canada, and organized and delivered one-year countdown events in Ottawa and Whistler for the 2010 Olympic Winter Games and in Ottawa and Valcartier for the 2010 Paralympic Winter Games.

International and La Francophonie
The Department plays an active role in international norms and standard-setting agreements to ensure these agreements reflect the interest of Canadians. The Department continued its activities to promote and implement the UNESCO Convention for the Protection and the Promotion of the Diversity of Cultural Expressions. This Convention is an international legal instrument that reaffirms the rights of countries to take measures in support of culture, while recognizing the dual social and economic nature of cultural goods and services.

International Francophonie events showcased Canadian culture and talent. Canada successfully hosted the 12th Francophonie Summit in Québec City from October 17 to 19, 2008. At the Summit, the Department of Canadian Heritage participated in the drafting of the Québec City Declaration and the Resolution on the French Language. Through the Official Languages Support Program, the Department also invested nearly $2.7M to support related cultural projects that promoted a strong and diverse Canadian Francophonie. Particular emphasis was placed on projects that promoted francophone minority communities and Canadian francophone youth.

Through TV5MONDE and TV5 Québec Canada, Canada continued to showcase diverse francophone Canadian content throughout the world and offered Canadians a window to the international Francophonie. As Chair of the Conference of TV5MONDE Ministers, the Government of Canada played a leading role in promoting the signing of a new agreement by the five partner governments to help TV5 better position itself in the global television environment. The Government of Canada also announced additional funding of $25M over five years for TV5MONDE and TV5 Québec Canada. This additional investment will enable TV5 to modernize its activities and expand its broadcasting on new platforms.

Benefits for Canadians

Canadians benefit from Department of Canadian Heritage programs that foster the sustainability of independent organizations that produce, support, display and distribute Canadian cultural content. This support promotes and helps to sustain the vibrant and participatory cultural, artistic and sport sectors in Canada and on the international scene.

2.1.3 Program Activity 3: Preservation of Canada’s Heritage

Description

Canadians want their stories and history to be safeguarded for future generations. The Department of Canadian Heritage plays a leading role in facilitating the preservation of and access to cultural works and archival materials of national importance, including film, music, Aboriginal languages, Aboriginal stories and national cultural artefacts and archives.

Financial and Human Resources Information

2008-09 Financial Resources ($ millions)			2008-09 Human Resources (FTEs)
Planned Spending	Total Authorities	Actual Spending	Planned	Actual	Difference
39.8	44.4	46.3	215	248	- 33

Expected Results

• Canada’s diverse heritage is preserved.

To preserve Canadian heritage in 2008-2009, the Department pursued its ongoing activities and implemented the following Key Initiative planned in its 2008-2009 Report on Plans and Priorities.

• Key Initiative 5 – Moving Forward on the Canadian Museum for Human Rights.

For further information on this initiative, please see Appendix A online at http://www.pch.gc.ca/pc-ch/publctn/mindep-eng.cfm.

For more information on Transfer Payment Programs above $5M, please see Table 3 (Details on Transfer Payment Programs).

Performance Analysis

Heritage
All activities in 2008-2009 contributed to the preservation of Canada’s diverse heritage. Support was provided to heritage organizations to preserve Canada’s cultural collections so that they remain accessible to Canadians over time.

The Canadian Conservation Institute (CCI) continued to provide domestic and international access to its research, publications, expert services and training on the preservation of material cultural heritage. In 2008-2009, CCI conducted 65 projects in Research and Development, provided 1,339 instances of expert services and advice, and offered 18 training opportunities to 372 professionals and workers from the heritage community. CCI achieved the expected result of accessing and disseminating conservation and preservation knowledge by improving and upgrading its main Web site. Since the launch of the Conservation Resource Centre on its Web site in December 2008, 157,059 visitors consulted 362 online documents and tools such as the Preservation Framework Online (52,851). The number of Web visitors for the CCI Notes online quadrupled from 14,324 in 2007-2008 to 58,844 in 2008-2009.

Another significant accomplishment was the Royal Assent to the legislation to create the new Canadian Museum for Human Rights. The first Board of Trustees for the Museum was appointed in August 2008.

Aboriginal Living Cultures
Projects were undertaken to preserve and promote Aboriginal languages and cultures. A contribution agreement with the Congress of Aboriginal Peoples provided funding for National Aboriginal Day events in the National Capital Region that included an educational event attended by 1,540 students at the Canadian Museum of Civilization, the Summer Solstice Arts Festival on Victoria Island with 6,500 visitors, and six community events in the National Capital Region that attracted approximately 4,200 people.

Contribution agreements with 13 Aboriginal communications societies enabled the production and broadcasting of original television and radio programs that included over 21,232 hours of radio programming and 191 hours of television programming in 29 Aboriginal languages in addition to English and French. Moreover, the contribution agreement with the National Aboriginal Achievement Foundation supported the production and television broadcast of the National Aboriginal Achievement Awards, which were bestowed to 15 recipients. The awards show was attended by over 2,000 people and was broadcast on the Aboriginal Peoples Television Network (APTN) and the Global Television network.

Benefits for Canadians

Canadians benefit from Department of Canadian Heritage programs that foster the preservation of Canadian content in French, English and a variety of Aboriginal languages. The Canadian Conservation Institute continued to play a role in supporting members of Canada’s heritage community through information and services on the preservation of cultural heritage. These and other programs build archived inventory and preserve Canada’s cultural heritage for future generations.

2.1.4 Program Activity 4: Access to Canada’s Culture

Description

Access to Canada’s culture can take a variety of forms for participants: reading, attending exhibitions or performances, learning through the Internet, listening to radio, watching films or television, visiting heritage sites, etc. The Department of Canadian Heritage helps to create the conditions for wide access and participation. The Department focuses on facilitating access to the wide array of cultural experiences, bridging challenges such as distance, community size, language and ethno-cultural diversity. The primary vehicles for engaging Canadians in cultural participation are arts activities, mass media, and heritage sites and events.

Financial and Human Resources Information

2008-09 Financial Resources ($ millions)			2008-09 Human Resources (FTEs)
Planned Spending	Total Authorities	Actual Spending	Planned	Actual	Difference
210.6	204.7	181.7	381	327	54

Expected Results

• Canadians have access to and participate in a diverse range of Canadian cultural experiences.

To ensure and increase Canadians’ access to Canada’s culture in 2008-2009, the Department pursued its ongoing activities and implemented the following Key Initiatives planned in its 2008-2009 Report on Plans and Priorities:

• Key Initiative 1 – Implementing Supplementary Funding to the Arts Presentation Canada Program for Professional Arts Festivals.
  
• Key Initiative 4 – Reviewing the Canadian Periodical Policy.
  
• Key Initiative 5 – Moving Forward on the Canadian Museum for Human Rights.

For further information on these initiatives, please see Appendix A online at http://www.pch.gc.ca/pc-ch/publctn/mindep-eng.cfm.

For more information on Transfer Payment Programs above $5M, please see Table 3 (Details on Transfer Payment Programs).

Performance Analysis

Arts and Cultural Industries
In 2008-2009, Canadians had access to and participated in artistic and cultural experiences showcasing creativity, diversity and innovation.

Arts Presentation Canada provided funding to 600 professional arts festivals, series presenters and presenter support organizations to give Canadians increased access to a variety of music, dance, theatre, visual arts, literature and media arts experiences. Seen as important contributors to the dynamism of communities, these experiences reached diverse audiences: 66 percent reached culturally diverse audiences, 72 percent reached young audiences, 32 percent reached Aboriginals, 39 percent reached Canadians in rural or remote regions and 37 percent reached official language minority communities.

Publishers supported by the Book Publishing Industry Development Program in 2008-2009 achieved $350M in book sales in Canada and $103M in export sales (to almost 100 international markets), for a total of $453M. This represents a 6-percent inflation-adjusted increase over the last five years, demonstrating that Canadian and international readers continue to seek out and consume Canadian books in strong and growing numbers.

The Publications Assistance Program provided postal subsidies to 1,130 Canadian periodicals, enabling the distribution to Canadians of over 183 million copies of magazines and non-daily newspapers that reflect the diverse linguistic and cultural fabric of the country. As noted above (Program Activity 2), this program and the Canada Magazine Fund will be replaced in 2010-2011 with the Canada Periodical Fund.

Music events promoted Canadian artists and creators and allowed industry members to share their knowledge. CD sales under the Music Entrepreneur Component of the Canada Music Fund have decreased by 24 percent since the previous year, but full-length album download and single track sales have increased by 31 percent and 91 percent respectively.

Heritage
Canadian Culture Online (CCO) supported Canadians’ greater access to and participation in interactive digital resources that reflect our diverse heritage, cultures, languages and history. In 2008-2009, the Virtual Museum of Canada (VMC) launched 71 new online exhibits and issued 39 contracts to museums for the development of digital heritage content. An extensive redesign and enhancement of the VMC portal was also undertaken for launch in May 2009 (the VMC portal is online at: http://www.museevirtuel-virtualmuseum.ca/index-eng.jsp). In addition, CCO supported 49 other interactive digital resources that allowed Canadians of all ages to access content that reflects our cultures and heritage in both official languages, all of which attract different audiences. For example, during 2008-2009, the number of museums and other heritage institutions participating in the VMC initiative reached 1,348. These institutions have launched a cumulative total of 486 online exhibits and contributed a cumulative total of 686,365 images of museum objects that are being accessed by millions of Canadians.

In 2008-2009, travelling exhibitions showcasing a diversity of Canadian and international heritage collections were presented across Canada. The Museums Assistance Program (MAP) funded 83 projects supporting the production and circulation of domestic travelling heritage exhibitions. MAP also supported 21 projects focused on preserving and presenting Aboriginal heritage, and 72 projects to help museums adopt sound professional policies and practices and heritage service organizations to develop resources or services for multiple museums. During the same period, three domestic and four international major travelling exhibitions shown in Canada were indemnified through the Canada Travelling Exhibition Indemnification Program. This program assumes financial risk for damage or loss of objects in eligible travelling exhibitions.

In addition, cultural property of significance to Canada was preserved and made accessible in public collections for the benefit of all Canadians. In 2008-2009, the Movable Cultural Property Program processed 856 applications for certification of cultural property for income tax purposes, for a total fair market value of $145M. Concurrently, Canada respected its international cultural property obligations, resulting in the successful return of three bracelets to Mali and three statues to Nigeria.

Benefits for Canadians

Department of Canadian Heritage programs and policies help to facilitate access for all citizens to Canada’s diverse culture and heritage in a variety of genres and languages. These programs and policies improve access to arts, culture and heritage by helping overcome related challenges, such as distance, language and ethno-cultural diversity.

2.2 Strategic Outcome #2 - Canada is an inclusive society built on inter-cultural understanding and citizen participation

Description of Strategic Outcome 2
The Department’s activities focus on inclusion and participation in Canadian life while reinforcing core values and shared citizenship. The Department also works to connect Canadians across their differences through inter-cultural exchange, helping to reduce the tensions that could otherwise divide us and to respond to both the challenges and opportunities of an increasingly diverse society. When Canadians come together in acceptance of their differences, cultural expression becomes richer in quality and quantity, new audiences can be reached, institutions can be more responsive and sustainable, and opportunities for excellence in all cultural spheres are maximized.

Financial and Human Resources Information (Strategic Outcome 2)

2008-09 Financial Resources ($ millions)			2008-09 Human Resources (FTEs)
Planned Spending	Total Authorities	Actual Spending	Planned	Actual	Difference
637.0	656.8	645.6	757	848	- 90

Results of Strategic Outcome 2: Canada is an inclusive society built on intercultural understanding and citizen participation

A number of Canadian Heritage activities undertaken in 2008-2009 helped strengthen Canadians’ sense of identity. To foster an appreciation of Canada’s history, for instance, the Department invested in celebrations of three important events: the 400^th anniversary of the founding of Québec City, the 250^th anniversary of the introduction of representative democracy in Nova Scotia, and the 150^th anniversary of the establishment of the Crown Colony of British Columbia. These celebrations brought Canada’s diverse communities, including official language minority groups, closer together.

The Young Canada Works Program promoted the use of official languages, supported heritage institutions and engaged Aboriginal urban youth. During 2008-2009, the program provided approximately 2,800 youth across Canada with job opportunities. More than 1,800 of these opportunities involved summer students working for heritage organizations – an increase of 203 over the previous year.

The Department of Canadian Heritage supported 230 projects in communities across Canada that provided Aboriginal youth with opportunities to learn about their heritage and culture through culturally focused programming that strengthens their attachment to their identity and enables them to fully participate in Canadian society. This was accomplished by supporting community organizations, with the assistance of Aboriginal youth advisory committees.

Several activities supported by the Department expanded the use of official languages in communities across Canada. During 2008-2009, more than 2.4 million young Canadians participated in second-language learning programs.

Sport Canada initiatives reached a wide range of Canadian society and encouraged participation and interaction between Canadians at all levels of sport. With attention to the unique opportunities generated by sport activities in Canada, the Department promotes diversity as a means of enhancing intercultural experiences and understanding.

A series of Canadian Heritage programs delivered during 2008-2009 helped boost public awareness of multiculturalism by recognizing the experiences of ethno-cultural communities affected by historical wartime and immigration policies. In October 2008, the Department of Citizenship and Immigration assumed responsibility for all federal multicultural programming.

Benefits for Canadians of Strategic Outcome 2

A sense of national identity contributes to inclusiveness and social cohesion and the ability to compete successfully in the global economy. During 2008-2009, Canadian Heritage programs fostered a strong sense of identity by celebrating Canada’s many diverse communities and encouraging participation in sport and the use of official languages. Key accomplishments include support for the celebrations of several key anniversaries and for young Canadians interested in travelling to other regions of the country to work in another official language. Canadian Heritage programs also enabled dozens of Aboriginal communities to celebrate and preserve their unique cultures and languages.

2.2.1 Program Activity 5: Promotion of Inter-cultural Understanding

Description

The Department of Canadian Heritage fosters inter-cultural understanding by generating opportunities for Canadians to share experiences and learn about each other’s cultures. One of the ways this is done is through the promotion of linguistic duality and of learning Canada’s two official languages. The Department also supports initiatives that promote cross-cultural understanding within and between communities. With attention to the unique opportunities generated by sport activities in Canada, the Department promotes diversity as a means of enhancing intercultural experiences and understanding.

Financial and Human Resources Information

2008-09 Financial Resources ($ millions)			2008-09 Human Resources (FTEs)
Planned Spending	Total Authorities	Actual Spending	Planned	Actual	Difference
121.5	122.6	134.9	104	129	- 25

Expected Results

• By promoting intercultural understanding, the Department expects to foster a society where Canadians interact across diverse communities and value the diversity and linguistic duality of Canadian society.

To promote intercultural understanding in 2008-2009, the Department pursued its ongoing activities and implemented the following Key Initiative planned in its 2008-2009 Report on Plans and Priorities.

• Key Initiative 13 – Implementing New Support for Official Languages.

For detailed information on the results achieved under this initiative, please see Appendix A online at http://www.pch.gc.ca/pc-ch/publctn/mindep-eng.cfm.

For more information on Transfer Payment Programs above $5M, please see Table 3 (Details on Transfer Payment Programs).

Performance Analysis

Official Languages
Canadians recognize and support linguistic duality, have a better understanding and appreciation of its benefits, and accept the rights of linguistic minorities. During 2008-2009, the Department’s investments supported hundreds of cultural festivals and exhibits and sporting events in towns and cities across the country. In addition, a series of educational, employment and exchange programs provided Canadians with opportunities to increase their knowledge of, appreciation for, and fluency in French and English.

In addition, more Canadians have a working knowledge of both official languages than ever before. Over 5.4 million Canadians participated in second-language learning programs in 2006, compared to 5.2 million in 2001.

Multiculturalism
Multiculturalism efforts promoted the full and equitable participation of individuals and communities of all origins in the continuing evolution and shaping of all aspects of Canadian society, and strive to eliminate any barriers to that participation. On October 30, 2008, responsibility for multiculturalism (including the implementation of the Canadian Multiculturalism Act) was transferred from the Minister of Canadian Heritage to the Minister of Citizenship and Immigration.

Benefits for Canadians

Department of Canadian Heritage programs provide opportunities for Canadians to share a variety of cultural and historical experiences, and to increase their appreciation for both official languages. Canadians benefit from these programs by developing a deeper understanding of, and appreciation for, Canada’s cultural diversity and linguistic duality.

2.2.2 Program Activity 6: Community Development and Capacity-Building

Description

Aboriginal and official language communities play a uniquely important role in Canada as part of the fabric that has shaped Canadian society since its beginning. The Department of Canadian Heritage supports the development of Aboriginal organizations with programs that build on the cultural strengths of Aboriginal peoples and recognize the role they play in meeting the challenges faced. The Department of Canadian Heritage also supports the development of official language minority communities by enhancing their participation in different sectors of society and by working to ensure their vitality in all parts of the country.

Financial and Human Resources Information

2008-09 Financial Resources ($ millions)			2008-09 Human Resources (FTEs)
Planned Spending	Total Authorities	Actual Spending	Planned	Actual	Difference
252.9	253.9	247.2	148	161	- 13

Expected Results

• This Program Activity seeks to advance the cultural vitality of Canada’s official language minority and Aboriginal communities.

To promote community development and capacity building in 2008-2009, the Department pursued its ongoing activities and implemented the following Key Initiative planned in its 2008-2009 Report on Plans and Priorities:

• Key Initiative 13 – Implementing New Support of Official Languages.

For detailed information on the results achieved under this initiative, please see Appendix A online at http://www.pch.gc.ca/pc-ch/publctn/mindep-eng.cfm.

For more information on Transfer Payment Programs above $5M, please see Table 3 (Details on Transfer Payment Programs).

Performance Analysis

Aboriginal Partners
As explained in Section 1.1.4 of this Report (Machinery of Government Changes), this component of the Aboriginal Peoples’ Program was transferred in April 2007 to the Department of Indian and Northern Affairs and to the Office of the Federal Interlocutor for Métis and Non-Status Indians.

Official Languages
The Development of Official Language Communities Program allowed signing of 35 federal-provincial/territorial education agreements (more than $249M).

Members of minority communities had greater access to programs and services in their languages by community organizations, provincial/territorial governments, municipalities and federal departments and agencies. They also had greater access to quality education in their language in their communities. However, important challenges remain.

Grants and contributions of $68M provided by the Community Life component of the Development of Official Language Communities Program to official language minority communities (including provinces and territories) has helped with the implementation of community development projects for some $43M, as well as the conclusion of 18 federal-provincial/territorial French-language services agreements for around $23M, and youth initiatives for close to $2M.

The Young Canada Works enabled more than 2,500 youth to improve their job skills and knowledge of Canada’s official languages and heritage. Most worked for local heritage organizations.

In June 2008, the Government announced its Roadmap for Canada’s Linguistic Duality, which included a series of new investments towards the development of official language minority communities. More detailed information is available online at:  http://www.pch.gc.ca/pgm/slo-ols/pubs/08-13-LDL/index-eng.cfm.

Also in June 2008, the Government announced the implementation of the new Language Rights Support Program for 2009-2010 focusing on awareness and alternative dispute resolution, along with litigation support. This new program will have an annual budget of $1.5M and will target constitutional language rights. More detailed information is available online at: http://www.pch.gc.ca/pgm/lo-ol/pgm/pubs/padl-lrsp/101-eng.cfm.

In September 2008, the Governor-in-Council received petitions pursuant to section 28 of the Broadcasting Act asking to set aside or refer back to the Canadian Radio-television and Telecommunications Commission (CRTC) Broadcasting Decision 2008-222 in which the CRTC approved broadcasting license applications to operate new FM radio stations to serve Ottawa and Gatineau. On December 10, 2008, the Governor-in-Council referred the decision back to the CRTC, and, in doing so, the Government publicly recognized radio’s contribution to the vitality of Anglophone and Francophone minority communities and highlighted the CRTC’s obligations towards official language minority communities. The CRTC is expected to issue its decision in June 2009 (more information is available online at: http://www.gazette.gc.ca/rp-pr/p2/2008/2008-12-10/pdf/g2-14225.pdf).

As an element of the Roadmap for Canada’s Linguistic Duality, the Government of Canada issued a request, pursuant to section 15 of the Broadcasting Act, that the CRTC examine and report on the availability of official language broadcasting services available to official language minority communities and making cultural connections within society. On March 30, 2009 the Canadian Radio-television and Telecommunications Commission (CRTC) published its Report to the Governor-in-Council on English- and French-Language Broadcasting Services in English and French Linguistic Minority Communities in Canada. The Government will take into account the report’s findings and recommendations as part of its commitment to the promotion of both official languages and access for Canadians to quality French and English broadcasting services across Canada (the CRTC report is available online at: http://www.crtc.gc.ca/eng/BACKGRND/language/ol0903-lo0903.htm).

Benefits for Canadians

Canadians benefit from vibrant, sustainable official language minority communities. Department of Canadian Heritage programs help official language minority communities acquire the resources and expertise needed to thrive. These program investments promote the sustainability of community organizations devoted to maintaining Canada’s cultural diversity and linguistic duality.

2.2.3 Program Activity 7: Participation in Community and Civic Life

Description

An inclusive society means that all Canadians recognize and exercise their responsibilities to Canada and Canadian society. The Department of Canadian Heritage programs and activities contribute to this goal by helping to address some of the key impediments to community and civic participation. This is done through initiatives that educate Canadians about the country and their citizenship, both at home and abroad, while helping to educate the rest of the world about Canada. It is also achieved through the development of sport participation and sporting organizations that are built on volunteerism in communities. Targeted measures for ethno-cultural and ethno-racial communities assist these groups to more effectively participate in all aspects of Canadian life.  Targeted measures for Aboriginal communities, including Aboriginal youth and women, support the participation of Aboriginal peoples and build upon Aboriginal cultures.

Financial and Human Resources Information

2008-09 Financial Resources ($ millions)			2008-09 Human Resources (FTEs)
Planned Spending	Total Authorities	Actual Spending	Planned	Actual	Difference
262.6	280.3	263.5	506	558	- 52

Expected Results

• As a result of the activities that foster participation, Canadians will become more engaged in Canada’s communities and civic life.

To promote and improve participation in community and civic life in 2008-2009, the Department pursued its ongoing activities and implemented the following Key Initiatives planned in its 2008-2009 Report on Plans and Priorities:

• Key Initiative 6 – Supporting the Québec 2008 Anniversary Celebrations.
  
• Key Initiative 7 – Implementing the Building Communities Through Arts and Heritage Program for Local Community Festival and Commemorations.
  
• Key Initiative 8 – Supporting Canadian Participation at Expo 2010 in Shanghai.
  
• Key Initiative 9 – Supporting Celebrations to Mark the 150^th Anniversary of the Crown Colony of British Columbia.
  
• Key Initiative 10 – Supporting Activities Related to the 250^th Anniversary of Representative Government in Nova Scotia (Democracy 250).
  
• Key Initiative 11 – Developing Next Steps for the Community Historical Recognition Program and the National Historical Recognition Program.
  
•  Key Initiative 12 – Moving Forward on the Global Centre for Pluralism.
  
• Key Initiative 14 – Investing in Athlete Support, Strategic Opportunities and Promotional Activities in Preparation for the 2010 Olympic and Paralympic Winter Games in Vancouver-Whistler.
  
• Key Initiative 15 – Implementing the Canadian Heritage Sport Fund.

For detailed information on the results achieved under these initiatives, please see Appendix A online at http://www.pch.gc.ca/pc-ch/publctn/mindep-eng.cfm.

For more information on Transfer Payment Programs above $5M, please see Table 3 (Details on Transfer Payment Programs).

Performance Analysis

Multiculturalism and Citizen Participation
Canadians had many opportunities to demonstrate their involvement in Canada’s communities and civic life. They participated in educational and engagement initiatives that recognized the importance of diversity in Canada, improved intercultural understanding, and addressed racism and discrimination. Public awareness of multiculturalism was increased through activities that recognized the experiences of ethno-cultural communities affected by historical wartime measures and/or historical immigration restrictions or prohibitions. Management of this file now rests with Citizenship and Immigration Canada.

Canadians’ knowledge of their history was broadened by their participation in initiatives commemorating the 400^th anniversary of Québec City (the first permanent Francophone settlement in North America) and the 150^th anniversary of the Crown Colony of British Columbia. In addition, through the Democracy 250 initiative that marked the 250^th anniversary of the establishment of representative government in Nova Scotia, Canadians – especially youth – had opportunities to enhance their knowledge of the importance of Canada’s democracy, including sacrifices made by veterans to sustain our democracy.

Canada’s strategic interests abroad were broadened and asserted through participation at international expositions, including preparations for the upcoming 2010 exposition in Shanghai, China.

Canadians also had continued access to information on norms and standards for the promotion and protection of human rights in Canada. Through ongoing federal-provincial/territorial consultation, governments were able to take human rights standards into consideration when developing their social policies and programs. In 2008-2009, working with other federal departments, provinces, territories, civil society and Aboriginal organizations, the Department of Canadian Heritage coordinated the development of Canada’s first report to the United Nations Human Rights Council under its Universal Periodic Review.

Sport and 2010 Winter Games
Sport Canada continued its efforts to increase opportunities for all Canadians to participate in sport, including targeted underrepresented groups. Sport Canada funded Sport Participation Development Initiatives (for individuals both with and without disabilities) and Sport Participation Projects, one of which included an Aboriginal project, and five other non-governmental organizations.

Sport Canada negotiated bilateral agreements on a matching-funds basis with all 13 provincial/territorial governments to advance the goals of the Canadian Sport Policy. These agreements support grassroots projects to improve sport participation opportunities for children and youth, Aboriginal peoples and underrepresented groups. Agreements in place in 2008-2009 included 13 Generic agreements, 12 Aboriginal sport agreements and 11 agreements to support team travel to the North American Indigenous Games (NAIG). In total, Sport Canada provided $6M in funding for the Generic, Aboriginal and NAIG team travel bilateral agreements. The 2008 Arctic Winter Games, with $400K in contributions from Sport Canada, generated approximately $13M in economic activity for the Northwest Territories (80 percent in occurring in Yellowknife), and generated $3.7M in wages and salaries in the Territory.^[18] The 2008 North American Indigenous Games, with $3.5M in contributions from Sport Canada, attracted more than 12,000 athletes, cultural participants and spectators to the Cowichan Valley. The total economic activity supported by the event was $34.3M, supporting $12.7M in wages and salaries throughout the province. In the Cowichan Valley, a total of $8.3M in wages and salaries and 254 jobs were supported by the event.^[19] Sport Canada also contributed an additional $0.9M for the transportation needs of Aboriginal athletes attending the Games.

The 2010 Federal Secretariat provided support for the 2009 “Aboriginal Athletes in Sport” Poster Series. This poster series aims to increase, inspire and encourage sport participation among Aboriginal peoples in Canada and to celebrate and recognize existing Aboriginal sport athlete role models. The poster series was distributed to all schools in Canada along with lesson starters for educators to develop education planning modules that foster and embrace cultural diversity.

Aboriginal Communities
The Department fostered advancements for many aspects of Aboriginal communities, women and youth beyond sports. Grant and contribution agreements with Aboriginal women’s organizations gave Aboriginal women access to 45 projects in communities across Canada that focused on cultural development, social development and community engagement, Aboriginal self-government and family violence. Contribution agreements provided funding for Aboriginal youth to have access to programming that incorporates Aboriginal values, cultures and traditional practices into programs and activities designed to help them make positive life choices and improve their social, economic and personal prospects. Some 230 projects supported by youth committees in communities across Canada provided Aboriginal youth with the opportunity to learn about their heritage, culture and identity, and build self-confidence and a sense of pride in being an Aboriginal person, leading to better leadership citizenship skills and ability to fully participate in Canadian society.

A contribution agreement with the National Aboriginal Achievement Foundation provided funding for 34 scholarships to Aboriginal post-secondary students. Career fairs, which included 90 workshops, were held in Iqaluit and Winnipeg and were attended by some 1,300 students in Grades 9 to 12.

Canadian Heritage established a transfer agreement with the National Association of Friendship Centres (NAFC) providing core funding to 116 friendship centre organizations across Canada. This support enabled these centres to serve the urban Aboriginal population through a network of Aboriginal Friendship Centres, whose key activities focused on social development and community engagement through more than 1,167 programs across Canada. A contribution agreement with the National Association of Friendship Centres to administer Young Canada Works for Aboriginal Urban Youth provided employment in friendship centres across Canada to 237 summer students. These summer jobs enabled the creation of projects in over 95 communities across Canada that focused on cultural development, social development and community engagement.

Youth
Many events and opportunities, including the ones offered by the Internet, allowed youth to connect to one another, to enhance their knowledge of Canada’s diversity and to gain new skills and appreciation of community services.

Young Canada Works (YCW), part of the Government-wide Youth Employment Strategy, provided approximately 2,800 youth across Canada with many opportunities to develop their employability and to increase their career-related knowledge and skills in three key sectors of Canadian Heritage investments: official languages, heritage institutions and Aboriginal urban youth. For example, in 2008-2009, YCW enabled the employment of 1,842 summer students and graduates who found work in heritage organizations, which represents an increase of 203 summer jobs over the last year. These summer jobs enabled the creation of projects in over 100 communities across Canada that focused on cultural development, social development and community engagement.

Benefits for Canadians

Department of Canadian Heritage programs provided opportunities for communities and other organizations to organize cultural and sport events that benefited Canadians by offering them opportunities to better understand Canada’s diversity, culture, history symbols and achievements. Official events – both domestic and international – promoted Canadian symbols, values, creativity, innovation and identity. Other investments facilitated participation in sport and cultural activities delivered in French, English and a variety of Aboriginal languages. These and other programs allow Canadians to participate in their communities through civic engagement activities, and help build connections and feelings of national belonging between Canadians.

In addition, Canada’s strategic interests abroad were broadened and asserted through participation at international expositions including preparations for the upcoming 2010 exposition in Shanghai, China.

Conclusion: Results and Lessons Learned

The analysis of results achieved against the planned results indicated in the Department’s 2008-2009 Report on Plans and Priorities shows that the Department has achieved substantial results and is learning from its experiences.

Corporate Lessons

The Department’s qualitative assessment of its overall performance at the Strategic Outcome and Program Activity levels is based upon an assessment of its financial and non-financial narrative results. The Department is committed to improving its results-based management processes going forward. Lessons learned from previous years have helped the Department to improve its future Program Activity Architecture (PAA) and to implement a more robust Performance Measurement Framework (PMF) for 2009-2010. The 2009-2010 PAA and accompanying PMF were approved in November 2008 and became effective on April 1, 2009. This new PAA contains 3 Strategic Outcomes and 8 Program Activities:

This new structure will facilitate future reporting.

The Department has noted evaluations as a valuable source of input that contribute to strengthening the PAA and PMF through ongoing support and advice on the Department’s PMF and individual program policy initiatives or program measurement strategies. Several programs are redesigning their performance measurement strategies and are improving data collection of performance measures (detailed information on audits and evaluations is available online in Tables 9 and 10 at http://www.pch.gc.ca/pc-ch/publctn/mindep-eng.cfm or http://www.tbs-sct.gc.ca/est-pre/estime.asp).

A Corporate Risk Profile is updated regularly and branch business plans, as well as the 2009-2010 Integrated Business and Human Resources Plan, prepared in 2008-2009, identify risks and mitigation measures.

Key Initiative Level

Details on the results of each Program Activity and related Key Initiatives can be found in Appendix A online at http://www.pch.gc.ca/pc-ch/publctn/mindep-eng.cfm.

The Department has achieved most of its planned results at the Key Initiative level for 2008-2009:

• 85.71% of Key Initiatives were met*.
• 4.76% of Key Initiatives were mostly met*.
• 9.52% of Key Initiatives were partially met*.

The following table provides a breakdown of the status of the Key Initiatives by Strategic Outcome and Program Activity.

Canadian Heritage, Performance Status of Key Initiatives, 2008-2009

	Key Initiatives (KI)	Met*	Mostly met*	Partially met*	Changed *	Total
Strategic Outcome 1: Canadians express and share their diverse cultural experiences with each other and with the world
Program Activities 1, 2, 3, 4	KI 1, 2, 3, 4, 5 14, 15	6	0	1	0	7
Strategic Outcome 2: Canada is an inclusive society built on inter-cultural understanding and citizen participation
Program Activities 5, 6, 7	KI 6, 7, 8, 9, 10, 11, 12 , 13	7	0	1	0	8
Program Activity 8, Internal Services
Program Activity 8 (Management)	KI 16, 17, 18a, 18b, 18c, 18d	5	1	0	0	6
TOTAL (all Program Activities)		18	1	2	0	21
Percentage		85.71%	4.76%	9.52%	Nil	100%

* Met: All planned results as indicated in the Report on Plans and Priorities 2008-2009 were achieved.
* Mostly met: 80 to 99% of planned results were achieved.
* Partially met: Less than 80% of planned results were achieved.
* Changed: Planned result was changed.

Program Level

Canadian Heritage programs and activities have achieved tangible results for Canadians. The Department remains flexible to meet the challenge of adapting its programs and policies to reflect the evolving economic, demographic and technological environment. For example, substantial effort has been invested in reviewing the suite of arts and culture programs delivered by the Department to respond more effectively to the new Canadian context. It is a context characterized by significant demographic transformation, rising economic pressures, and rapid technological change that is having a profound effect on the ways in which Canadians engage with and express their culture. As a consequence, Canadians’ expectations have also changed, and responsiveness has also meant the need for the Department to adopt more varied and flexible delivery approaches. Such lessons have shaped the work undertaken in 2008-2009, and will have important impacts moving forward.

The past year has also seen culmination points in the Department’s role as coordinator of large and complex federal initiatives, including the 2010 Winter Games, the celebrations of the 400^th anniversary of Québec City, and the Roadmap for Canada’s Linguistic Duality. These activities have drawn on existing capacities of the organization as a federal leader in horizontal coordination and event management, and have strengthened the Department’s expertise in this regard. Lessons learned continue to be applied as preparations for the 2010 Winter Games are now in final phases and as other opportunities approach, such as Canada’s presence at the International Exposition in Shanghai, China in 2010. Moreover, the expertise developed at Canadian Heritage has been shared with federal colleagues and has helped to reinforce overall federal capacities for collaborative projects as the Government of Canada responds to a context requiring increasing horizontality and collaboration.

• Previous Page
• Table of Contents
• Next Page