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ARCHIVED - RPP 2007-2008
Veterans Affairs


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Section IV – Other Items of Interest

Acronyms

AEC Audit and Evaluation Committee
CBMRP Canadian Battlefield Memorial Restoration Project
CF Canadian Forces
DEB Departmental Executive Board
DND Department of National Defence
EPA Effective Project Approval
HR Human Resources
IT Information Technology
IT-SSO Information Technology-Shared Services Organization
ITTD Information Technology and Telecommunications Division
MAF Management Accountability Framework
OAG Office of the Auditor General
OSI Operational stress injuries
OSISS OSISS
PAA Program Activity Architecture
PCP Partnership Contribution Program
PSES Public Service Employee Survey
PSMA Public Service Modernization Act
RCMP Royal Canadian Mounted Police
SDS Sustainable Development Strategy
SMC Senior Management Committee
TBS Treasury Board Secretariat
VAC Veterans Affairs Canada
VRAB Veterans Review and Appeal Board

Web Sites

The following Web sites will provide more detailed information on material provided in this report. If further information is required, contact may be made through our general enquiries lines listed on the last page of this report.

Audit and Evaluation Reports:
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports/deptaudrep

Canada Remembers:
www.vac-acc.gc.ca/remembers/

Clients:
www.vac-acc.gc.ca/clients/

DND-VAC Centre for the Support of Injured Members, Injured Veterans and their Families:
www.dnd.ca/hr/thecentre/engraph/home-eng.asp

Human Resources Five-Year Strategic Plan:
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports

Mental Health:
www.vac-acc.gc.ca/clients/sub.cfm?source=mhealth

National Client Satisfaction Survey:
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports/ncss05

New Veterans Charter:
www.vac-acc.gc.ca/clients/sub.cfm?source=Forces/nvc

On-line Services:
www.vac-acc.gc.ca/clients/sub.cfm?source=e_services

Providers and Professionals:
www.vac-acc.gc.ca/providers

Regulations:
www.vac-acc.gc.ca/general/sub.cfm?source=department/Legislation

Royal Canadian Mounted Police:
www.vac-acc.gc.ca/clients/sub.cfm?source=rcmp

Ste. Anne's Hospital:
www.vac-acc.gc.ca/general/sub.cfm?source=steannes

Strategic Plan (Veterans Affairs Canada):
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports

Strategic Plan (Veterans Review and Appeal Board):
www.vrab-tacra.gc.ca/VRAB-TACRA_Documents.htm

Sustainable Development Strategy:
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports

Veterans Affairs Canada:
www.vac-acc.gc.ca/general/

Veterans Review and Appeal Board:
www.vrab-tacra.gc.ca

Youth and Educators:
www.vac-acc.gc.ca/youth/

General Inquiries

If you wish to make a general enquiry about Veterans Affairs Canada, its programs or services, please call 1-866-522-2122. If you wish to make a general enquiry about Veterans Review and Appeal Board, please call 1-800-450-8006.

Portfolio Publications

The Portfolio produces a variety of publications on its programs and services. Copies of these publications can be obtained from your nearest Veterans Affairs Canada district or regional office.

Our staff in Corporate Planning are responsible for coordinating the development of this report, the associated Performance Report, as well as a number of other departmental reports. These are available on-line at: www.vac-acc.gc.ca/general/sub.cfm?source=department/reports. For more information or if you have any questions, please contact:

Manager, Portfolio Planning
Corporate Planning Directorate
Service Management Division
Veterans Affairs Canada
P.O. Box 7700 (I.B. 030)
Charlottetown, PE C1A 8M9
Telephone: 902 626-2921
Facsimile: 902 368-0437
Electronic Mail: plan@vac-acc.gc.ca