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AEC | Audit and Evaluation Committee |
CBMRP | Canadian Battlefield Memorial Restoration Project |
CF | Canadian Forces |
DEB | Departmental Executive Board |
DND | Department of National Defence |
EPA | Effective Project Approval |
HR | Human Resources |
IT | Information Technology |
IT-SSO | Information Technology-Shared Services Organization |
ITTD | Information Technology and Telecommunications Division |
MAF | Management Accountability Framework |
OAG | Office of the Auditor General |
OSI | Operational stress injuries |
OSISS | OSISS |
PAA | Program Activity Architecture |
PCP | Partnership Contribution Program |
PSES | Public Service Employee Survey |
PSMA | Public Service Modernization Act |
RCMP | Royal Canadian Mounted Police |
SDS | Sustainable Development Strategy |
SMC | Senior Management Committee |
TBS | Treasury Board Secretariat |
VAC | Veterans Affairs Canada |
VRAB | Veterans Review and Appeal Board |
The following Web sites will provide more detailed information on material provided in this report. If further information is required, contact may be made through our general enquiries lines listed on the last page of this report.
Audit and Evaluation Reports:
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports/deptaudrep
Canada Remembers:
www.vac-acc.gc.ca/remembers/
Clients:
www.vac-acc.gc.ca/clients/
DND-VAC Centre for the Support of Injured Members, Injured Veterans and their Families:
www.dnd.ca/hr/thecentre/engraph/home-eng.asp
Human Resources Five-Year Strategic Plan:
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports
Mental Health:
www.vac-acc.gc.ca/clients/sub.cfm?source=mhealth
National Client Satisfaction Survey:
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports/ncss05
New Veterans Charter:
www.vac-acc.gc.ca/clients/sub.cfm?source=Forces/nvc
On-line Services:
www.vac-acc.gc.ca/clients/sub.cfm?source=e_services
Providers and Professionals:
www.vac-acc.gc.ca/providers
Regulations:
www.vac-acc.gc.ca/general/sub.cfm?source=department/Legislation
Royal Canadian Mounted Police:
www.vac-acc.gc.ca/clients/sub.cfm?source=rcmp
Ste. Anne's Hospital:
www.vac-acc.gc.ca/general/sub.cfm?source=steannes
Strategic Plan (Veterans Affairs Canada):
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports
Strategic Plan (Veterans Review and Appeal Board):
www.vrab-tacra.gc.ca/VRAB-TACRA_Documents.htm
Sustainable Development Strategy:
www.vac-acc.gc.ca/general/sub.cfm?source=department/reports
Veterans Affairs Canada:
www.vac-acc.gc.ca/general/
Veterans Review and Appeal Board:
www.vrab-tacra.gc.ca
Youth and Educators:
www.vac-acc.gc.ca/youth/
If you wish to make a general enquiry about Veterans Affairs Canada, its programs or services, please call 1-866-522-2122. If you wish to make a general enquiry about Veterans Review and Appeal Board, please call 1-800-450-8006.
The Portfolio produces a variety of publications on its programs and services. Copies of these publications can be obtained from your nearest Veterans Affairs Canada district or regional office.
Our staff in Corporate Planning are responsible for coordinating the development of this report, the associated Performance Report, as well as a number of other departmental reports. These are available on-line at: www.vac-acc.gc.ca/general/sub.cfm?source=department/reports. For more information or if you have any questions, please contact:
Manager, Portfolio Planning
Corporate Planning Directorate
Service Management Division
Veterans Affairs Canada
P.O. Box 7700 (I.B. 030)
Charlottetown, PE C1A 8M9
Telephone: 902 626-2921
Facsimile: 902 368-0437
Electronic Mail: plan@vac-acc.gc.ca