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1.1 Background
1.2 Objective of the Evaluation
1.3 Definitions
1.4 Methodology
1.5 The Evaluation Report
2.1 Profile of Respondents
2.2 Telework Decisions
2.3 Advance Preparation for Teleworking
2.4 Characteristics of Telework
Patterns
2.5 Electronic Equipment and Telework
3.1 Impacts on Personal and Professional
Life
3.2 Impacts on Teleworkers' Productivity
3.3 Impacts on the Work Unit
3.4 Other Impacts on the Organization
3.5 Impacts on Teleworkers' Personal
Expenses
3.6 Impacts on Child and Family Care
Responsibilities
4.1 Perceived Benefits of Telework
4.2 Perceived Disadvantages of Telework
4.3 Level of Satisfaction with Telework
4.4 Levels of Stakeholder Support
4.5 Telework as Perk or Privilege
4.6 Views of Bargaining Agents
Appendix B – Survey Questionnaires
Appendix C – Departmental
Breakdown of Survey Respondents