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ARCHIVED - Guidelines for Core KPIs (Key Performance Indicators)

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6.0   Policy and Programs

The Policy and Programs in this MAF context refers to relevant lines of activity within Departments and Agencies. Departmental Reports are the primary reporting tool used to document the overall policy effectiveness of specific programs. Readers should consult the MAF, relevant Treasury Board Policies as well as the Program Activity Architecture (P.A.A.) for information and guidance in this category.

In the Fall / Winter of 2004/05, we will be consulting with the service community with a view to developing a more comprehensive service policy. This work will allow us to formalize the approach to KPIs which is currently in draft format.

7.0   Risk Management

The Risk Management category of MAF specifies a checklist for departmental management to establish comprehensive and transparent identification of risks, tolerances, mitigation strategies, and effective communication approaches. For detailed information, readers should refer to MAF.