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2011-12
Report on Plans and Priorities



Canada Revenue Agency






The original version was signed by
The Honourable Gail Shea, P.C., M.P.
Minister of National Revenue




Mission

To administer tax, benefits, and related programs, and ensure compliance on behalf of governments across Canada, thereby contributing to the ongoing economic and social well‑being of Canadians.

Vision

The CRA is the model for trusted tax and benefit administration, providing unparalleled service and value to its clients, and offering its employees outstanding career opportunities.

Values
  • Integrity
  • Professionalism
  • Respect
  • Co-operation
Promise

Contributing to the well-being of Canadians and the efficiency of government by delivering world-class tax and benefit administration that is responsive, effective, and trusted.