ARCHIVED - Human Resources and Skills Development Canada

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SECTION III — Supplementary Information

3.1 List of Supplementary Information Tables

More information on Tables 1 to 10 can be found at
http://www.tbs-sct.gc.ca/rpp/st-ts-eng.asp

Table 1 Details of Transfer Payment Programs

Skills and Employment

1. Aboriginal Human Resources Development Strategy
2. Aboriginal Skills and Employment Partnerships
3. Youth Employment Strategy
4. Targeted Initiative for Older Workers
5. Enabling Fund for Official Language Minority Communities
6. Labour Market Agreements for Persons with Disabilities
7. Opportunities Fund for Persons with Disabilities
8. Labour Market Agreements
9. Sector Council Program
10. Apprenticeship Incentive Grant
11. Literacy and Essential Skills
12. Workplace Skills Initiative
13. Foreign Credential Recognition Program

    Learning

14. Canada Student Loans Program — Liabilities
15. Canada Student Loans Program — Interest Payments and Liabilities
16. Canada Student Loans Program — Direct Financing Arrangement
17. Canada Study Grants/Canada Access Grants/Canada Student Grant Program
18. Canada Education Savings Program — Canada Education Savings Grant and Canada Learning Bond

    Labour

19. Wage Earner Protection Program

    Income Security

20. Old Age Security
21. Guaranteed Income Supplement
22. Allowance Payments
23. Canada Disability Savings Grant

    Social Development

24. Homelessness Partnering Strategy
25. Social Development Partnerships Program
26. New Horizons for Seniors Program
27. Universal Child Care Benefit
28. Enabling Accessibility Fund

Further information on these Programs can be found at
http://www.tbs-sct.gc.ca/rpp/2009-2010/index-eng.asp

In accordance with the revised Policy on Transfer Payments, the Department of Human Resources and Skills Development Canada is issuing for 2009-2010 its first Three-Year plan for transfer payment programs. The plan will enable the Department to identify new programs as well as the continuation, amendment or termination of existing transfer payment programs. The plan will also provide the Department with a tool that can be used to track evaluations or reviews on the relevancy and effectiveness of transfer payment programs and will also identify initiatives underway to engage applicants and recipients. When ready a summary of the three-year plan will be available at: http://www.hrsdc.gc.ca/eng/publications_resources/dpr/rpp/index.shtml

Table 2 Up-Front Multi year Funding

In 2009-2010, Human Resources and Skills Development Canada will contribute or is reporting on the following Grants:

Learning

1. The Canada Millenium Scholarship Foundation

   Other initiatives

2. Canadian Council of Learning

Further information on these Programs can be found at
http://www.tbs-sct.gc.ca/rpp/2009-2010/index-eng.asp

Table 3 Green Procurement

Table 4 Sustainable Development Strategy

Table 5 Horizontal Initiatives

During the fiscal year 2009-2010, Human Resources and Skills Development Canada will be involved in the following horizontal initiatives:

Skills and Employment

1. Aboriginal Skills and Employment Partnership Program
2. Youth Employment Strategy
3. Temporary Foreign Worker Program

   Learning

4. Canada Student Loans Program

   Income Security

5. National Child Benefit

   Social Development

6. Homelessness Partnering Strategy
7. Early Childhood Development and Early Learning and Child
8. Federal Elder Abuse Initiative
9. Action Plan for Official Languages (Lead: Heritage Canada)

Further information on these Programs can be found at
http://www.tbs-sct.gc.ca/rpp/2009-2010/index-eng.asp

Table 6 Upcoming Internal Audits

Table 7 Upcoming Evaluations

Table 8 Loans

Table 9 Sources of Respendable and Non-Respendable Revenue

More information on Specified Purpose Accounts, Employment Insurance Part II Expenditure Plan and the Consolidated Report on Canada Student Loans can be found at http://www.hrsdc.gc.ca/eng/publications_resources/dpr/rpp/index.shtml

3.2 Specified Purpose Accounts

Specified Purpose Accounts consist of special categories of revenues and expenditures. They report transactions of certain accounts where enabling legislation requires that revenues be earmarked and that related payments and expenditures be charged against such revenues. The transactions of these accounts are to be accounted for separately.

HRSDC is responsible for the stewardship of four such accounts:

• the Employment Insurance Account;
• the Canada Pension Plan;
• the Government Annuities Account; and
• the Civil Service Insurance Fund.

The Employment Insurance Account is a consolidated Specified Purpose Account and is included in the financial reporting of the Government of Canada. Consolidated Specified Purpose Accounts may be used where the activities are similar in nature to departmental activities and the transactions are not defined as financial obligations to the Department. Such accounts are budgetary and are consolidated with government revenues, expenditures and accumulated deficit.

Employment Insurance Account

The Employment Insurance Account was established in the Accounts of Canada by the Employment Insurance Act to record all amounts received or paid out under that Act. The Employment Insurance Act provides short-term financial relief and other assistance to eligible workers. The program covers all workers in an employer-employee relationship.

Employment Insurance provides:

• Income Benefits under Part I of the Employment Insurance Act provide temporary income support to claimants, including self-employed fishers, while they look for work.
• Employment Benefits under Part II of the Employment Insurance Act through a set of Employment Benefits and Support Measures that can be tailored to meet the needs of individuals and local circumstances.

Employers and workers pay all costs associated with Employment Insurance through premiums. Benefits and administrative costs are paid out of the Consolidated Revenue Fund and charged to the Employment Insurance Account.

Financial Summary

The Employment Insurance premium rate for the calendar year 2009 was set on an expected break-even basis on November 14, 2008 by the Employment Insurance Commission in accordance with the Employment Insurance Act. Due to the decline in the economic outlook following the setting of the 2009 premium rate and the financial impact of the measures announced in Budget 2009 — the freezing of the premium rate at 1.73% in 2010, enhancements to Employment Insurance benefits and the expansion of funding for training programs — costs are expected to exceed revenues by $3.3 B in 2009-2010.

In Budget 2008, the Government announced improvements to the management and governance of the Employment Insurance Account through the creation of an independent Crown corporation, the Canada Employment Insurance Financing Board. Beginning in 2011, the CEIFB will be responsible for managing a separate bank account, maintaining a cash reserve as a contingency fund and implementing a new and transparent premium rate-setting mechanism that will take into account any surpluses or deficits that arise on a go-forward basis, to ensure that revenues and expenditures break even over time. The CEIFB will be mandated not to recover any deficit resulting from the enhanced benefits and training announced in Budget 2009 as to ensure the future increases in the premium rate are gradual enough to support a strong economic turnaround.

The table below summarizes the Employment Insurance premiums and expenditures from 2006-2007 financial results to 2009-2010.

EI ACCOUNT —PREMIUMS AND EXPENDITURES SUMMARY

(millions of dollars)	Actual		Forecast	Spending
	2006- 2007	2007- 2008	2008- 2009	2009- 2010
Expenditures
EI Benefits
Income Benefits	11,993	12,197	13,473	16,292
EBSM	2,087	2,096	2,112	2,628
Total EI Benefits	14,079	14,293	15,585	18,920
Administrative Costs	1,636	1,689	1,683	1,597
Doubtful Accounts	99	81	79	86
Sub-Total	15,815	16,063	17,347	20,603
EI Premiums and Penalties
Premium Revenuea	17,109	16,877	16,988	17,301
Penalties	56	58	63	76
Sub-Total	17,165	16,935	17,051	17,377
Variance	1,351	872	(296)	(3,226)
a The Employment Insurance premiums reported in the summary financial statements of the Government of Canada exclude the premium contributions made by the Government of Canada as an employer. Note: Totals may not add due to rounding.

Canada Pension Plan

The Canadian Pension Plan is a Specified Purpose Account but is not consolidated as part of the Government of Canada financial statements. It is under joint control of the Government and articipating provinces. As administrator, the Government’s authority to spend is limited to the balance of the Plan.

The Canada Pension Plan is a contributory, earnings-related social insurance program. It is a joint federal-provincial plan that operates throughout Canada, except in Quebec, which has its own comparable plan. The Canada Pension Plan provides for a variety of benefits based on life changes. In addition to retirement pensions, the Canada Pension Plan also provides for survivors pensions, children's benefits, disability pensions, disabled child contributors' benefits, as well as a one-time death benefit that cannot exceed $2,500.

As a contributory plan, contributors are employees or self-employed people generally between the ages of 18 and 70, who earn at least a minimum amount ($3,500) during a calendar year. Benefits are calculated based on how much and for how long a contributor has paid into the Canada Pension Plan. Benefits are not paid automatically — everyone must apply and provide proof of eligibility.

Approximately 12 million Canadians over the age of 18 currently contribute annually to the Plan and approximately 4.3 million Canadians will receive benefits during 2009-2010.

Canada Pension Plan Summary

(millions of dollars)	Actual		Forecast	Planned Spending
	2006- 2007	2007- 2008	2008- 2009	2009- 2010
Revenue
Contributionsa	32,355	35,346	34,023	35,313
Investment Income
Canada Pension Planb	9	11	7	8
CPP Investment Boardc	12,788	(268)	—	—
CPP Investment Fundd	247	—	—	—
Total Investment Income	13,044	(257)	7	8
Total Revenue	45,399	35,089	34,030	35,321
Expenditures
Benefit payments	26,115	27,537	28,993	30,743
Administrative expenses	574	599	627	614
Total Expenditures	26,689	28,136	29,620	31,357
Increase	18,710	6,953	4,410	3,964
Year-end balances	119,831	126,784	131,194	135,158
Notes : (a) Source of Contributions Forecast 2008 through 2012 is from the 23rd Actuarial Report from the Office of the Superintendent of Financial Institutions Canada (Table 11). (b) The Canada Pension Plan investment income only includes the interest earned on the daily operating balance. (c) Canada Pension Plan Investment Board actual amounts are based on their audited financial statements. The Canada Pension Plan Investment Board invests mainly in equities. The investment income is made up of the interest from the bonds as well as the change in fair values of other varied equity investments as of that date. It is difficult to forecast a future fair value on this type of income. Therefore the forecast investment income for the years 2008-2009 forward are is not provided. (d) The Canada Pension Plan Investment Fund is made up of provincial, territorial and government bonds. Since March 31, 2004, these are valued at fair value. The revenue of the Fund is made up of the interest from the bonds as well as the change in fair values of these investments. As at April 1, 2007, the Investment Fund ceased to exist as all the rights and titles of the bonds were transferred to the Canada Pension Plan Investment Board.

Government Annuities Account

This account was established by the Government Annuities Act, and modified by the Government Annuities Improvement Act, which discontinued sales of annuities in 1975. The account is valued on an actuarial basis each year, with the deficit charged or surplus credited to the Consolidated Revenue Fund.

The purpose of the Government Annuities Act was to assist Canadians to provide for their later years, by the purchase of Government annuities. The Government Annuities Improvement Act increased the rate of return and flexibility of Government annuity contracts.

Income consists of premiums received, funds reclaimed from the Consolidated Revenue Fund for previously untraceable annuitants, earned interest and any transfer needed to cover the actuarial deficit. Payments and other charges represent matured annuities, the commuted value of death benefits, premium refunds and withdrawals, and actuarial surpluses and unclaimed items transferred to non-tax revenues. The amounts of unclaimed annuities, related to untraceable annuitants, are transferred to non-tax revenues.

As of March 31, 2008, there were 1,649 outstanding deferred annuities, the last of which will come into payment around 2030.

Government Annuities Account - Statement of Operations and Actuarial Liabilities

(in millions of dollars)	Actual		Forecast	Planned
	2006- 2007	2007- 2008	2008- 2009	2009- 2010
Actuarial Liabilities - Balance at beginning of year	347.2	319.4	292.9	270.2
Income	23.4	21.1	20.5	18.9
Payments and other charges	48.3	45.0	41.8	39.1
Excess of Payments and other charges over income for the year	24.9	23.9	21.3	20.2
Actuarial Surplus	2.9	2.6	1.4	1.3
Actuarial Liabilities - Balance at year-en	319.4	292.9	270.2	248.7

Civil Service Insurance Fund

This account was established by the Civil Service Insurance Act, under which the Minister of Finance could contract with permanent employees in the public service for the payment of certain death benefits. No new contracts have been entered into since 1954 when the Supplementary Death Benefit Plan for the Public Service and Canadian Forces was introduced as part of the Public Service Superannuation Act and the Canadian Forces Superannuation Act, respectively. As of April 1997, the Department of Human Resources Development assumed the responsibility for the administration and the actuarial valuation of the Civil Service Insurance Act.

The number of policies in force as of March 31, 2008 was 1,254 and the average age of the policy holders was 88.4 years. Receipts and other credits consist of premiums and an amount (charged to expenditures) which is transferred from the Consolidated Revenue Fund in order to balance the assets and actuarial liabilities of the program. Payments and other charges consist of death benefits, settlement annuities paid to beneficiaries and premium refunds.

Pursuant to subsection 16(3) of the Civil Service Insurance Regulations, any deficit will be credited to the Account from the Consolidated Revenue Fund.

Civil Service Insurance Fund - Statement of Operations and Balance

(in millions of dollars)	Actual		Forecast	Planned
	2006- 2007	2007- 2008	2008- 2009	2009- 2010
Opening Balance	6.3	6.0	5.9	5.7
Income and other credits	0.0	0.1	0.1	0.1
Payments and other charges	0.3	0.2	0.3	0.3
Excess of payments and other charges over income for the year	0.3	0.1	0.2	0.2
Closing Balance	6.0	5.9	5.7	5.5

3.3 Employment Insurance Part II

Part II of the Employment Insurance Act commits the federal government to work in concert with provinces and territories to put in place active employment programs to help unemployed Canadians integrate into the labour market. These programs are called Employment Benefits and Support Measures and active employment programs similar to Employment Benefits and Support Measures.

Since provinces and territories are best placed to determine the mix of employment programming that is required to meet their local and regional labour market needs, most Employment Benefits and Support Measures are delivered through transfer Labour Market Development Agreements between Canada and the provinces and territories. In some jurisdictions, Labour Market Development Agreements take the form of co-managed agreements, and employment programming is delivered by Service Canada/HRSDC.

Employment Benefits and Support Measures comprise five employment benefit programs — Targeted Wage Subsidies, Self-Employment, Job Creation Partnerships, Skills Development and Targeted Earnings Supplements — and three support measures — Employment Services, Labour Market Partnerships and Research and Innovation.

Financial Data

For 2009-2010, the pre-Budget 2009 Employment Insurance Part II expenditure authority was $2,165.03M. As a result of the increase in Part II funding of $500M announced in Budget 2009, the total 2009-2010 expenditure authority will increase to $2,665.03M.

Some of the savings from Part I income benefits generated by the Employment Insurance reform are included in these funds to provide job opportunities and help Canadians get back to work more quickly. The amount of re-investment reached maturity at $800M in 2000-2001.

2009-2010 EMPLOYMENT INSURANCE PLAN

(millions of dollars)	Base a	Re-Investment a	Total Plan a
Newfoundland and Labrador	60.3	73.1	133.4
Nova Scotia	50.9	30.3	81.3
New Brunswick	50.2	42.1	92.3
Prince Edward Island	17.1	10.0	27.2
Quebec	350.3	248.1	598.4
Ontario	354.1	184.1	538.2
Manitoba	35.6	10.2	45.8
Saskatchewan	28.6	9.9	38.5
Alberta	68.7	35.9	104.7
Northwest Territories	1.7	1.6	3.3
Nunavut	1.9	1.0	2.8
British Columbia	128.9	151.7	280.6
Yukon	1.6	2.0	3.7
	1,150.0	800.0	1,950.0
Pan-Canadian Responsibilities b	177.8	0.0	177.8
Employment Insurance Training and Support Programs c	500.0	0.0	500.0
Total Pan-Canadian	677.8	0.0	677.8
Funds available for Employment Benefits and Support Measures	1,827.8	800.0	2,627.8
a Totals may not add due to rounding. b Funds earmarked for Pan-Canadian priorities, such as Aboriginal programming, sectoral and innovations projects. c Additional funding announced in Budget 2009

3.4 Consolidated Report on Canada Student Loans

In August 2000, the Canada Student Loans Program (CSLP) was shifted from the risk shared financing arrangements that had been in place with financial institutions between 1995 and July 2000 to a direct student loan financing plan. This consolidated report on Canada Student Loans Program reports expenditures made under the authority of the Canada Student Loans Act and Canada Student Financial Assistance Act only; it does not include departmental operations related to the delivery of the CSLP. Additional details on the Consolidated Report on Canada Student Loans can be found at http://www.hrsdc.gc.ca/eng/publications_resources/dpr/rpp/index.shtml

Consolidated Canada Student Loans Programs - Combined Programs

(millions of dollars)	Actual		Forecast	Planned Spendinge
	2006- 2007	2007- 2008	2008- 2009	2009- 2010	2010- 2011	2011- 2012
Revenue
Interest Revenue on Direct Loans	453.3	552.4	525.7	532.1	583.5	636.4
Recoveries on guaranteed Loans a	55.3	46.6	34.7	24.7	19.2	18.4
Recoveries On Put-Back Loans a	14.5	13.5	10.5	7.4	5.6	5.2
Total Revenue	523.1	612.5	570.9	564.2	608.3	660.0
Expenses
Transfer Payments
Canada Student Grants Programs	146.4	161.5	161.3	511.5	559.3	574.9
Total Transfer Payments Expenses	146.4	161.5	161.3	511.5	559.3	574.9
Loan Administration
Collection Costs a	12.4	14.4	12.2	3.7	0.0	0.0
Program Delivery Costs	65.6	70.8	81.3	60.9	57.8	56.1
Risk Premium	1.8	1.3	1.2	1.0	0.4	0.2
Put-Back	4.7	3.8	4.0	3.3	2.5	2.0
Administrative Fees to Provinces and Territories and SIF	14.7	13.7	14.9	20.1	22.3	22.3
Total Loan Administration Expenses	99.2	104.0	113.6	89.0	83.0	80.6
Cost of Government Support
Benefits Provided to Students
In-Study Interest Borrowing Expense (Class A) b	185.7	188.6	170.4	184.7	198.2	208.0
In Repayment Interest Borrowing Expense (Class B)b	145.0	166.2	159.4	210.4	238.2	260.9
In-Study Interest Subsidy (Class A)	11.5	8.0	4.9	3.5	1.5	0.6
Repayment Assistance Programs	104.3	107.5	106.2	128.9	124.7	121.3
Claims Paid & Loans Forgiven	24.2	17.0	22.8	11.8	10.0	9.4
Bad Debt Expense c
Debt Reduction in Repayment Expense	9.6	12.4	14.1	12.8	12.8	13.0
Bad Debt Expense	260.4	305.7	343.8	326.6	338.2	354.7
Total Cost of Government Support Expenses	740.7	805.4	821.6	878.7	923.6	967.9
Total Expenses	986.3	1,070.9	1,096.5	1,479.2	1,565.9	1,623.4
Net Operating Results	463.2	458.4	525.6	915.0	957.6	963.4
Alternative Payments to Non-Participating Province and Territories d	91.3	113.9	88.3	90.5	85.0	76.0
Final Operating Results	554.5	572.3	613.9	1,005.5	1,042.6	1,039.4
a These costs are related to Canada Student Loans Program but are now reported by Canada Revenue Agency. b These costs are related to Canada Student Direct Loans but reported by the Department of Finance. c This represents the annual expense adjustment to the Provisions for Bad Debt and Debt Reduction in Repayment as required under Accrual Accounting. They will be included in future reports following consultation with the Office of the Chief Actuary. d The figures represent the annual expense recorded under the Accrual Accounting as opposed to the actual amount disbursed to the Non-Participating Province and Territories. The actual cash expense for Alternative Payments to Non-Participating Provinces and Territories. The actual cash expense for Alternative Payments to Non-Participating Provinces and Territories for 2007-2008 was $115.8M. e 2008-2009 and ongoing planned spending years include Canada Student Loans Program related amounts stemming from the Budget 2008 announcement (except for the alternative payments).

3.5 Other Items of Interest

Legislative Mandate

On February 6, 2006, Human Resources and Skills Development Canada and the former Social Development Canada were consolidated into the Department of Human Resources and Skills Development to be styled Human Resources and Social Development. The Department was subsequently renamed Human Resources and Skills Development Canada in 2008. The powers, duties and functions of the Minister of Social Development were transferred to the Minister of Human Resources and Skills Development. The Minister was also made responsible for the Canada Mortgage and Housing Corporation. Further, a Secretary of State for Seniors was appointed on January 4, 2007 to ensure seniors' issues are adequately addressed.

Until new legislation is enacted, the Minister will rely on the provisions of the Department of Human Resources and Skills Development Act and the Department of Social Development Act for specific authorities.

The Department of Human Resources and Skills Development Act defines the powers, duties and functions of the Minister of Human Resources and Skills Development, the Minister of Labour, and of the Canada Employment Insurance Commission. The legislative mandate of Human Resources and Skills Development is to improve the standard of living and quality of life of all Canadians by promoting a highly skilled and mobile labour force and an efficient and inclusive labour market. The Minister of Human Resources and Skills Development has overall responsibility for the Employment Insurance system, while the administration of the

Employment Insurance Act is the responsibility of the Canada Employment Insurance Commission.

The Department ofHuman Resources and Skills Development Act provides for the appointment of a Minister of Labour who is responsible for the Canada Labour Code and the Employment Equity Act, as well as other legislation on wages, working conditions and injury compensation. The departmental statute provides that the Minister of Labour make use of the services and facilities of the Department. The Actalso sets out the mandate of the Minister of Labour to promote safe, healthy, fair, stable, cooperative and productive workplaces. The Minister of Labour is also responsible for the Canada Industrial Relations Board, the Canadian Centre for Occupational Health and Safety, and the Canadian Artists and Producers Professional Relations Tribunal.

The Department of Social Development Canada Act defines the powers, duties and functions of the Minister of Social Development. The mandate of Social Development Canada is to promote social well-being and security. In exercising the power and performing the duties and functions assigned by this Act, the Minister is responsible for the administration of the Government of Canada and identifies data needs and priorities for future policy development.

3.6 Organizational Structure

Click here to enlarge
Text version of the Organizational Structure

3.7 Website References:

Skills and Employment

Employment Insurance Benefits
http://www1.servicecanada.gc.ca/en/ei/menu/eihome.shtml

Labour Market Development Agreements
http://www1.servicecanada.gc.ca/eng/employment/partnerships/index.shtml

Aboriginal Human Resources Development Strategy
http://www8.hrsdc.gc.ca

Aboriginal Skills and Employment Partnerships
http://www8.hrsdc.gc.ca/general/public/asep-pcea/asep-pcea-eng.asp

Enabling fund for Official Language Minority Communities
http://www1.servicecanada.gc.ca/en/epb/olscc/fund.shtml

Labour Market Agreements
http://www1.servicecanada.gc.ca/eng/employment/partnerships/index.shtml

Labour Market Agreements for Persons with Disabilities
http://www.hrsdc.gc.ca/eng/disability_issues/labour_market_agreements/index.shtml

Opportunities Fund for Persons with Disabilities
http://www.hrsdc.gc.ca/en/disability_issues/funding_programs/opportunities_fund/index.shtml

Targeted Initiative for Older Workers
http://www.hrsdc.gc.ca/en/employment/employment_measures/older_workers/index.shtml

Youth Employment Strategy
http://www.youth.gc.ca

Sector Council Program
http://www.hrsdc.gc.ca/en/gateways/nav/top_nav/program/spi.shtml

Trades and Apprenticeship
http://www.hrsdc.gc.ca/en/workplaceskills/trades_apprenticeship/index.shtml

Apprenticeship Incentive Grant
http://www.hrsdc.gc.ca/eng/workplaceskills/trades_apprenticeship/AIG/index.shtml

Literacy and Essential Skills
http://www.hrsdc.gc.ca/en/workplaceskills/oles/olesindex_en.shtml

Workplace Skills Initiative
http://www.hrsdc.gc.ca/en/ws/initiatives/wsi/index.shtml

Inter-provincial Labour Mobility
http://www.hrsdc.gc.ca/en/workplaceskills/labour_mobility/index.shtml

Labour Market Information
http://www.hrsdc.gc.ca/en/gateways/nav/top_nav/program/lmi.shtml

Temporary Foreign Worker Program
http://www.hrsdc.gc.ca/en/workplaceskills/foreign_workers/index.shtml

Foreign Credential Recognition
http://www.hrsdc.gc.ca/en/workplaceskills/credential_recognition/index.shtml

Learning

Learning - CanLearn
http://www.canlearn.ca/eng/index.shtml

Canada Student Loans and Grants
http://www.hrsdc.gc.ca/eng/learning/canada_student_loan/index.shtml

Canada Education Savings Program
http://www.hrsdc.gc.ca/eng/learning/education_savings/index.shtml

International Academic Mobility Initiative
http://www.hrsdc.gc.ca/eng/learning/exchanges/index.shtml

Labour

Labour Program:
http://www.hrsdc.gc.ca/en/gateways/nav/top_nav/program/labour.shtml

Collective Bargaining:
http://www.hrsdc.gc.ca/en/gateways/business/cluster/category/cb.shtml

Federal Mediation and Conciliation Service:
http://www.hrsdc.gc.ca/en/labour/labour_relations/mediation/index.shtml

Federal Workers' Compensation:
http://www.hrsdc.gc.ca/en/labour/workers_compensation/index.shtml

Fire Protection Services:
http://www.hrsdc.gc.ca/en/labour/fire_protection/index.shtml

International Labour Affairs:
http://www.hrsdc.gc.ca/en/lp/ila/index.shtml

Labour Law Analysis:
http://www.hrsdc.gc.ca/en/labour/labour_law/index.shtml

Employment Standards:
http://www.hrsdc.gc.ca/en/labour/employment_standards/index.shtml

Occupational Health and Safety:
http://www.hrsdc.gc.ca/asp/gateway.asp?hr=en/lp/lo/ohs/overview/index-ohs.shtml&hs=oxs

Workplace Equity:
http://www.hrsdc.gc.ca/asp/gateway.asp?hr=en/lp/lo/lswe/we/information/overview.shtml&hs=wzp

Work-life Balance and the Ageing Workforce
http://www.hrsdc.gc.ca/en/gateways/topics/wnc-gxr.shtml

Income Security

Old Age Security Program (OAS) and Canada Pension Plan (CPP)
www.hrsdc.gc.ca/en/oas-cpp/index.shtml

Seniors
www.hrsdc.gc.ca/en/corporate/seniors/index.shtml

Registered Disability Savings Plan
www.hrsdc.gc.ca/eng/disability_issues/disability_savings/index.shtml

The National Child Benefit
www.nationalchildbenefit.ca

Social Development

Persons with Disabilities
www.hrsdc.gc.ca/en/gateways/individuals/audiences/pd.shtml

The Homelessness Partnering Strategy
http://www.hrsdc.gc.ca/eng/homelessness/index.shtml

The Social Development Partnerships Programs (SDPP)
http://www.hrsdc.gc.ca/eng/community_partnerships/sdpp/index.shtml

New Horizons for Seniors Program (NHSP)
www.hrsdc.gc.ca/en/community_partnerships/seniors/index.shtml

Canada's Universal Child Care Plan
www.universalchildcare.ca

Enabling Accessibility Fund
http://www.hrsdc.gc.ca/eng/disability_issues/eaf/call2008/index.shtml

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¹ Although technically not an internal service, as per the definition of Internal Services provided by the Treasury Board Secretariat, the management of Grants and Contributions is a cross cutting function that affects the entire Department. For this reason it was deemed appropriate to place it under internal services — which are also supportive of the whole Department.

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