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ARCHIVED - The National Battlefields Commission


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SECTION II: Detailed Analysis by Program Activities

Strategic Outcome:

The Battlefields Park of Quebec is a prestigious, accessible, safe and educational historic and urban site.

The role of the NBC is to make the great historical battlefields in Quebec City a national park numbered among the most prestigious parks in the world where the use of historic park in an urban setting is balanced and safe and where the awareness of the assets of the area, as well as its history and the history of the country, is assured.

Program Activities:

2.1 Conservation and Development

As part of this program activity, the NBC preserves the legacy of the Battlefields Park for future generations. To do so, the NBC ensures infrastructures maintenance and improvement when required, the horticultural landscape, and offers a protected site for all Canadian and foreign users and visitors.

Financial Resources (in thousands of dollars)


2008–2009 2009–2010 2010–2011
6,768 5,877 5,877

Human Resources


2008–2009 2009–2010 2010–2011
23 FTEs 23 FTEs 23 FTEs

Expected Results:

Through this program activity, the NBC plans to meet priority no. 3 and achieve:

  • quality general maintenance
  • improvement of certain infrastructure
  • special horticultural layouts for the centenary
  • a safe site

The planned performance indicator for this program activity is:

  • evaluation of client satisfaction with site conservation and improvements. The NBC will conduct an in-house survey of park users and visitors. From time to time, staff will be stationed at certain strategic points to poll users and visitors;
  • evaluation of the quality of various elements on a scale established by management ranging from 1 to 10, where 10 is excellent. A table will be drawn up for the elements to be evaluated and each will be scored.

 

2.2 Public Education and Services

The purpose of this program activity is to showcase the history of the site and its cultural, recreational and natural treasures so as to emphasize its dual role as a historical and a city park. In support of this program, the NBC welcomes visitors, puts on exhibits and educational activities, provides quality public services, and disseminates information to users and visitors from both Canada and abroad.

Financial Resources (in thousands of dollars)


2008–2009 2009–2010 2010–2011
3,215 3,121 3,121

Human Resources


2008–2009 2009–2010 2010–2011
17 FTEs 17 FTEs 17 FTEs

Expected Results:

Through this program activity, the NBC intends to promote knowledge of the history of Canada’s first national historic park and of its cultural, recreational and natural assets. To do this, it plans to meet priorities 1, 2 and 4 and thus achieve the following outcomes:

  • successful staging of the festivities for the NBC’s centenary
  • planning and organization of the commemoration of the 250th anniversary of the historic battles
  • diversified activities (for both the general public and schools)
  • quality public services
  • increased attendance at activities and services
  • generated revenues

Performance indicators are:

  • evaluation of client satisfaction with activities and services. The NBC expects 80% of clients to be satisfied overall with the activities and services provided;
  • numbers of visitors at exhibits. The NBC expects a 1% increase in visitor numbers;
  • numbers of participants in activities. The NBC expects a 1% increase in the number of participants in the activities offered;
  • numbers of spectators at shows. The NBC expects a 1% increase in spectator numbers.