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Section IV - Other items of interest

Library and Archives Canada's Corporate Management

Two LAC branches that are normally seen as internal services play essential roles in the achievement of the five Strategic Choices. The areas for priority action are described below.

Developing LAC's Expertise and Capacity for Public Opinion Research

As LAC moves beyond providing well-established services to a traditional clientele, we require a user research and evaluation capacity, which will serve as a key contributor to effective decision making, as set out in Strategic Choice 5.

That capacity will enable LAC to identify Canadians' changing needs, to understand new markets, to enhance segmentation and targeting and thus better align its programs and services to users' needs. Accordingly, we will create a centre of expertise for public opinion research, data management, and marketing intelligence/client segmentation analysis. We will create and implement a research plan and use the results of these efforts to understand what Canadians want and need in terms of documentary heritage programs and services.

Information Technology in a Technology-Enabled Organization

LAC's Strategic Choice to take action recognizing the digital information environment includes awareness of the role of information technology in the organization. As this RPP often indicates, LAC acquires, manages and enables access to the collection using a growing range of information technologies electronically. We rely on information technology to be effective and efficient in achieving our objectives.

Our plans respond to the reality that the efficient use of technology will enable us to acquire, preserve, and access ("describe, discover, and use") digital and non-digital content into the future, while the creative use of technology will permit delivery of innovative programs and services to Canadians anywhere, anytime.

Our investment in technology will continue to be significant. The rapidly changing information environment is creating new needs, new uses for our information, an unprecedented volume of information, a need for new work processes, and complex security, authentication and digital rights management requirements.

We will want our information technology to be scalable, interoperable, and Web-enabled to achieve our goals. Accordingly, we have established these short-term goals for our information technology activities:

  • Develop a Client Partnership Strategy
  • Develop a Portfolio Management Strategy
  • Develop an Enterprise Architecture model Roadmap Strategy
  • Develop an Enterprise Architecture model Implementation Strategy

The results of these actions will help to ensure that LAC information technology services are aligned with business priorities and that we have an enterprise architecture that is integrated with internal LAC processes.

Corporate Performance

During 2007-2008, Treasury Board Secretariat (TBS) assessed LAC against indicators of performance related to the Management Accountability Framework (MAF). The MAF summarizes TBS's expectations for modern public service management. It provides public service managers with a clear list of management expectations within an overall framework for high organizational performance. The results will be provided in spring 2008.

Also LAC revises its current performance measurement framework and develops performance indicators according to the TBS policy of management, resources and results structure so that is current and consistent with the way LAC manages various programs and related it activities, and allocates the necessary resources to achieve the expected results.

Human Resources

Human resources are one element of the MAF. During 2008-2009, we will continue to implement our action plan to follow-up the results 2005 Public Service Employee Survey, by completing the training on harassment and informal conflict management for all employees. LAC is also designing an internal course on human resources planning that we intend to offer to all managers in 2008-2009. For 2008-2009, in addition to continued work on the two areas of improvement noted above, we expect to pursue improvements in other areas:

  • A greater emphasis on attaining a workforce that is representative of Canadian society, recognizing the highly specialized nature of many core LAC activities; and
  • An improved performance measurement framework (Management, Resources, and Results Structure).

Real Property Infrastructure

LAC continues to implement its long-term infrastructure strategy. It will continue refitting an interim facility to allow for the relocation and consolidation of collections presently housed in sub-standard facilities. To ensure a more permanent solution to the challenges LAC faces with its existing infrastructure and to meet the challenge of continuous collection growth, LAC is pursuing discussions with its partners towards expanding its long-term preservation infrastructure.

The mandated acquisition of documentary heritage, namely government records and legal deposit, will continue to expand the collections in LAC's care. The effective care of collections requires adequate, environmentally controlled facilities to safely store and preserve, heritage documents. Of the 10 buildings currently used to house the collections, only the LAC Preservation Centre in Gatineau meets appropriate preservation standards. This facility is currently full and only houses about 30 percent of Canada's most important heritage documents. It is important to acquire adequate additional preservation space to fulfill LAC's legal mandate in ensuring that current and future generations of Canadians have access to their documentary heritage.

Legislation Administered by the Librarian and Archivist of Canada

The Librarian and Archivist of Canada has sole responsibility for the Library and Archives of Canada Act, Statutes of Canada, 2004, c.11. He shares responsibility for the Access to Information Act, R.S.C., 1985, c. A-1, and the Privacy Act, R.S.C., 1985, c. P-21.

Contacts for Further Information

Library and Archives Canada
550 Place de la Cité Boulevard
Gatineau, Québec
K1A 0N4

General Information: 613-996-5115
Toll free number in Canada and the U.S.: 1-866-578-7777
TTY: 613-992-6969 or 1-866-299-1699 (Toll free in Canada)

This report can be found in electronic format at:
www.collectionscanada.ca/about-us/012-206-e.html

For more information about the contents of this document, contact:
Sean Berrigan, Director General
Strategic Office
Tel: 819-934-5858
Fax: 819-934-5839
E-mail: sean.berrigan@lac-bac.gc.ca