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ARCHIVED - RPP 2007-2008
National Battlefields Commission


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Section II: Analysis by Program Activities

Strategic Outcome:

Make the great historical battlefields in Quebec City a national park numbered among the most prestigious parks in the world where the use of historic park in an urban setting is balanced and safe and where the awareness of the assets of the area, as well as its history and the history of the country, is assured.

Program Activities:

2.1 Conservation

Description:

As part of this activity, the NBC preserves the legacy of the Battlefields Park for future generations by maintaining infrastructure, the horticultural landscape and a protected site for Canadian and foreign users and visitors.

Financial Resources (in thousands of dollars)


2007-2008

2008-2009

2009-2010

$6,730

$2,504

$2,504


Human Resources


2007-2008

2008-2009

2009-2010

23 FTEs

23 FTEs

23 FTEs


Expected Results:
The NBC expects to improve infrastructure in the park to ensure its long-term conservation and user safety. To this end, it plans to attain the following results:

  • a site that is accessible and safe for visitors and users;

  • general maintenance of the site that is considered very satisfactory and horticultural arrangements of very good quality;

  • improved, safe infrastructure, such as roads, pavements and sewers;

  • functional and safe developed spaces, such as the sports ground, the major events site and different sectors of the park;

  • a new building to equip the centre of the park with adequate sanitary facilities and provide additional functional office space that meets standards.

In terms of conservation, performance indicators include:

  • use of the site;

  • number of events held on the site;

  • monitoring of the site (allocated staff and time);

  • comments and answers to the visitors and users' survey with regard to the quality of facilities, services and equipment and satisfaction towards achieved works;

  • the condition of infrastructures and the level of progress of various works.

2.2 Development

Description:

The purpose of this activity is to showcase the history of the site and its cultural, recreational and natural treasures so as to emphasize its dual role as a historical and a urban park. In support of this activity, the NBC carries out improvements, welcomes visitors, puts on exhibits and activities, provides public services, and disseminates information to users and visitors from both Canada and abroad.

Financial Resources (in thousands of dollars)


2007-2008

2008-2009

2009-2010

$1,439

$1,439

$1,439


Human Resources


2007-2008

2008-2009

2009-2010

19 FTEs

19 FTEs

19 FTEs


Expected Results:
The NBC intends to raise awareness of the history of Canada's first national historic park, the historic events that took place there and the global stakes at the time of these events. To this end, the NBC expects to:

  • have historical, educational, cultural and natural activities and attractive, high-quality services that will be appreciated by users and visitors;

  • have increased the number of people taking advantage of these activities and services;

  • have put together a program of celebrations to mark the 100th anniversary of the Commission and the park's earliest days;

  • have signed a memorandum of understanding and manage Brown Basin;

  • have identified the major activities to commemorate the 250th anniversary of the battles of Quebec and received confirmations from partners for the event.

In terms of development, performance indicators include:

  • number of activities offered (2% increase forecast);

  • attendance at activities and services (2% increase forecast);

  • revenue generated by activities and services;

  • comments from users;

  • projects confirmed and ongoing;

  • number of recruited partners and volunteers (about 800);

  • a signed agreement for management of Brown Basin;

  • number of hits on our Web site.

2.3 Administration

Description:

This activity is used to manage the Park in accordance with its mandate and the NBC's vision. In addition to management of all the services covered by other program activities, this activity includes all administrative services, revenue generation and property management.

Financial Resources (in thousands of dollars)


2007-2008

2008-2009

2009-2010

$5,072

$5,072

$5,072


Human Resources


2007-2008

2008-2009

2009-2010

13 FTEs

13 FTEs

13 FTEs


It should be noted that financial resources include the amounts for Payments in lieu of taxes.

Expected Results:
The NBC intends to provide sound management while demonstrating transparency and accountability. To this end, it plans to have:

  • achieved its revenue targets;

  • demonstrated transparency and accountability in the planning and organization of operations and kept the public informed about ongoing and upcoming projects;

  • demonstrated sound and rigorous management with respect to all special projects conducted in 2007-2008;

  • carried out the first step of the hazard prevention program in keeping with the Canada Labour Code, Part II.

This activity will have an impact on all priorities and will contribute more specifically to the achievement of Priorities 5 and 6, i.e., those targeting sound management and transparency, and increasing revenue.

Performance indicators:

  • revenue generated ($1,600,000);

  • keeping to established schedules;

  • comments received regarding management, especially from the Auditor General of Canada, if required;

  • compliance with allocated budget;

  • a document listing all risks to workers in fall 2007;

  • press releases and public notices issued.

Performance measure strategy:

The performance management strategy for all activities in the Conservation, Development and Administration component is the same. Each year, the NBC asks its staff to draft a report on operations in their units. The NBC asks that surveys and statistics be kept with respect to plants, flowers and trees planted, tables, benches, garbage bins and other furniture in the park, preventive maintenance on facilities and equipment, occurrence reports, interpretation activities provided, attendance at events, accidents in the park, and statements of minor occupational injuries.

Reports are provided monthly, quarterly or annually, depending on the case, so as to obtain an overview of the situation in each unit, ensure rigorous follow-up and make corrections where appropriate.

The surveys are used to identify the degree of client satisfaction, determine where clients come from and gather comments to maintain certain services and ensure their quality. Limited financial resources are allocated to this activity, not including time spent by NBC employees.

In addition, the NBC allocates resources required for monitoring and safety measures. It is also taking steps to obtain financial and human resources needed to maintain and operate Brown Basin. The NBC is recruiting partners and volunteers for projects as part of the celebrations marking the 100th and 250th anniversaries in 2008 and 2009, respectively. It takes part in fairs and allocates resources to the development of the Internet site devoted to the park's 100 years of history, its development and its historic battles.