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ARCHIVED - RPP 2006-2007
Veterans Affairs Canada
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Section II – Analysis of Program Activities by Strategic Outcome
Veterans Affairs' Program Activity Architecture (PAA) was modified in June 2006 to incorporate the New Veterans Charter's programs and services implemented on April 1, 2006. Modifications include the descriptions of our strategic outcomes and the titles and descriptions for the related program activities.
Eligible Veterans and other clients achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment.
Program Activity #1.1: Pensions, Awards, Allowances for Disability and Death; and Financial Support
Veterans Affairs Canada provides, upon eligibility, pensions or awards for disability or death and financial support as compensation for hardships arising from disabilities and lost economic opportunities. Veterans Affairs Canada has a comprehensive and integrated range of compensation and wellness programs to support its clients. These clients include: Veterans of the First World War, the Second World War, Veterans of the Korean War, Merchant Navy Veterans, Canadian Forces members, spouses, common-law partners, certain civilians, and survivors and dependants of military and civilian personnel. Veterans Affairs also administers disability pensions for the RCMP under a Memorandum of Understanding. This Program Activity is delivered through operating and grants.
VAC's mission is to provide exemplary, client-centred services and benefits that respond to the needs of our clients, in recognition of their services to Canada. The expected result which would link this program activity to the corresponding strategic outcome is:
- Eligible Veterans and others are appropriately compensated to contribute to their well-being
The Department's performance measurement strategy for monitoring the program activity's related benefits and services includes an annual review to equate the performance indicators:
- Percentage of decisions that comply with the Department's standards and business processes
- Number and duration of Veterans in receipt of Temporary Earnings Loss, Extended Earnings Loss and Canadian Forces Income Support
The Department's performance is also measured every two years to validate the performance indicator:
- Percentage of surveyed clients satisfied with the benefits and services which they have received
Financial and Human Resources
| ($ millions) Full-Time Equivalents |
2006-2007 | 2007-2008 | 2008-2009 | |||
| Planned Spending | FTE | Planned Spending | FTE | Planned Spending | FTE | |
| Veterans Affairs Canada | 2,065.4 | 1,281 | 2,098.6 | 1,271 | 1,972.5 | 1,263 |
Program Activity #1.2: Health Care and Re-establishment Benefits and Services
Veterans Affairs Canada provides, upon eligibility, health benefits, a Veterans Independence Program, long-term care, and rehabilitation and re-establishment support to eligible Veterans and Others. The Health Care Program is designed to enhance the quality of life of VAC clients, promote independence, and assist in keeping clients at home and in their own communities by providing a continuum of care. The Program Activity is delivered through operating and contributions.
VAC's mission includes providing exemplary, client-centred services and benefits that respond to our clients' needs, in recognition of their services to Canada. The expected result which would link this program activity to the corresponding strategic outcome is:
- Eligible Veterans and others receive the treatment benefits and services to meet their identified needs
The Department's performance in providing health care and re-establishment benefits and services to clients is measured by the following performance indicators:
- Total Program of Choice expenditures
- Total contract services to administer the program expenditures
- Level of compliance with Departmental standards and business processes
- Total Rehabilitation/Vocational expenditure
Financial and Human Resources
| ($ millions) Full-Time Equivalents |
2006-2007 | 2007-2008 | 2008-2009 | |||
| Planned Spending | FTE | Planned Spending | FTE | Planned Spending | FTE | |
| Veterans Affairs Canada | 1,062.5 | 2,188 | 1,081.8 | 2,177 | 1,096.6 | 2,172 |
Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace.
Program Activity #2.1: Remembrance Programming
Remembrance Programming keeps alive the achievements and sacrifices made by those who served Canada in times of war, military conflict and peace; engages communities in remembrance of these achievements and sacrifices; and, promotes an understanding of their significance in Canadian life as we know it today. This activity is delivered through contributions, grants and operating.
VAC's mission also includes keeping the memory of Canada's Veterans achievements and sacrifices alive for all Canadians. The expected result which would link this program activity to the corresponding strategic outcome is:
- Canadians who commemorate, understand and value the achievements and sacrifices of those who have served Canada in war, military conflict and peace
The Department's performance measurement strategy used to report on the expected result includes measuring on a regular basis the following performance indicator:
- Percentage of Canadians who are knowledgeable about and engaged in remembrance
Financial and Human Resources
| ($ millions) Full-Time Equivalents |
2006-2007 | 2007-2008 | 2008-2009 | |||
| Planned Spending | FTE | Planned Spending | FTE | Planned Spending | FTE | |
| Veterans Affairs Canada | 62.5 | 150 | 52.2 | 144 | 51.9 | 143 |
Fair and effective resolution of disability pension, disability award, and War Veterans Allowance appeals from Canada's war Veterans, eligible Canadian Forces Veterans and members, RCMP clients, qualified civilians and their families.
Program Activity #3.1: Veterans Review and Appeal Board redress process for disability pensions and awards
Provides Canada's war Veterans, eligible Canadian Forces Veterans and members, RCMP clients, qualified civilians and their families with full opportunity to request review and appeal hearings to ensure a fair adjudicative process for disability pension, disability award and War Veterans Allowance claims.
The Board has full jurisdiction to hear, determine and deal with all applications for review and appeal that may be made to the Board under the Pension Act and the War Veterans Allowance Act and other Acts of Parliament. The Board's objective is to ensure that clients receive the benefits to which they are entitled efficiently, fairly and in accordance with the available evidence and the applicable legislation. The expected result which would link this program activity to the corresponding strategic outcome is:
- Fairness in the Disability Pension, Disability Award and War Veterans Allowance Program
The Board's performance measurement strategy in meeting its strategic outcome is measured on a quarterly basis to validate the performance indicator:
- Percentage of Federal court decisions that upholds the Board's targets
Financial and Human Resources
| ($ millions) Full-Time Equivalents |
2006-2007 | 2007-2008 | 2008-2009 | |||
| Planned Spending | FTE | Planned Spending | FTE | Planned Spending | FTE | |
| Veterans Review and Appeal Board | 13.7 | 139 | 13.7 | 139 | 13.7 | 139 |