2020 Public Service Employee Survey Results by Theme for Employment Conditions and Labour Relations

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	38	11	7	4	78	11	188177
2020	Treasury Board of Canada Secretariat	42	37	10	8	3	79	11	1834
2020	Policy Sectors	42	36	10	8	4	78	12	1069
2020	Office of the Chief Human Resources Officer	42	33	13	8	4	74	12	406
2020	Employment Conditions and Labour Relations	46	32	11	7	4	79	11	112

Question 11. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	36	13	9	6	71	16	187805
2020	Treasury Board of Canada Secretariat	44	34	10	8	5	77	13	1823
2020	Policy Sectors	42	34	12	8	5	75	13	1058
2020	Office of the Chief Human Resources Officer	38	34	12	10	6	72	16	402
2020	Employment Conditions and Labour Relations	39	32	14	12	3	71	14	111

Question 12. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	32	9	3	2	86	5	186823
2020	Treasury Board of Canada Secretariat	54	32	9	4	1	86	5	1815
2020	Policy Sectors	52	32	10	4	1	84	5	1060
2020	Office of the Chief Human Resources Officer	52	31	11	5	1	83	6	405
2020	Employment Conditions and Labour Relations	57	28	10	4	1	86	5	112

Question 16. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	36	10	5	2	83	8	188122
2020	Treasury Board of Canada Secretariat	47	35	10	5	2	83	7	1828
2020	Policy Sectors	45	36	11	6	2	81	8	1063
2020	Office of the Chief Human Resources Officer	45	33	12	8	2	78	10	401
2020	Employment Conditions and Labour Relations	48	32	12	8	1	79	9	111

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	31	13	7	5	75	12	187475
2020	Treasury Board of Canada Secretariat	47	32	11	6	3	80	10	1823
2020	Policy Sectors	43	33	12	8	4	76	12	1062
2020	Office of the Chief Human Resources Officer	37	30	14	13	6	67	19	402
2020	Employment Conditions and Labour Relations	44	32	10	8	5	77	13	111

Question 51. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	42	33	13	7	5	75	12	186722
2020	Treasury Board of Canada Secretariat	47	34	9	7	3	81	9	1821
2020	Policy Sectors	43	34	10	8	4	77	12	1060
2020	Office of the Chief Human Resources Officer	39	31	12	12	5	70	17	401
2020	Employment Conditions and Labour Relations	48	29	8	10	5	76	15	110

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	25	17	9	6	3	1	66	16	187915
2020	Treasury Board of Canada Secretariat	40	25	17	9	5	3	1	67	15	1829
2020	Policy Sectors	37	24	17	11	6	3	1	64	18	1063
2020	Office of the Chief Human Resources Officer	32	22	18	13	9	4	1	57	24	404
2020	Employment Conditions and Labour Relations	37	25	14	8	8	7	1	68	17	111

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	25	14	4	3	1	4	78	8	187985
2020	Treasury Board of Canada Secretariat	64	22	7	2	2	1	1	88	4	1830
2020	Policy Sectors	64	23	7	3	2	1	1	88	5	1063
2020	Office of the Chief Human Resources Officer	63	22	7	3	2	1	2	88	5	401
2020	Employment Conditions and Labour Relations	64	27	4	1	1	0	3	94	2	109

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	30	10	6	4	1	1	80	10	188026
2020	Treasury Board of Canada Secretariat	58	27	6	5	3	0	0	85	9	1832
2020	Policy Sectors	58	26	6	6	4	0	0	84	9	1066
2020	Office of the Chief Human Resources Officer	57	27	5	5	4	0	0	85	9	403
2020	Employment Conditions and Labour Relations	58	33	4	4	1	0	0	91	5	110

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	56	25	9	5	4	0	82	9	188350
2020	Treasury Board of Canada Secretariat	63	23	6	5	3	0	87	8	1836
2020	Policy Sectors	62	23	6	5	4	0	85	8	1069
2020	Office of the Chief Human Resources Officer	63	21	6	5	5	0	85	10	406
2020	Employment Conditions and Labour Relations	65	22	6	3	2	1	88	5	112

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	29	13	7	5	7	0	73	13	188297
2020	Treasury Board of Canada Secretariat	45	30	9	6	3	6	0	80	10	1836
2020	Policy Sectors	42	32	11	6	4	5	0	79	10	1069
2020	Office of the Chief Human Resources Officer	37	32	11	8	4	6	0	75	13	406
2020	Employment Conditions and Labour Relations	38	34	12	9	1	5	1	76	10	112

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	31	14	9	7	2	0	68	17	187817
2020	Treasury Board of Canada Secretariat	41	35	10	8	4	2	0	77	13	1825
2020	Policy Sectors	37	36	10	9	6	2	0	75	15	1064
2020	Office of the Chief Human Resources Officer	32	35	12	11	7	3	0	69	19	404
2020	Employment Conditions and Labour Relations	34	33	13	14	3	2	1	69	17	111

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	31	17	12	8	5	0	60	21	187771
2020	Treasury Board of Canada Secretariat	29	34	15	12	6	3	0	66	19	1830
2020	Policy Sectors	25	34	16	14	9	3	0	61	23	1065
2020	Office of the Chief Human Resources Officer	20	31	17	16	11	3	0	53	29	405
2020	Employment Conditions and Labour Relations	26	22	15	22	11	2	1	50	35	112

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	25	34	15	14	9	2	61	24	188175
2020	Treasury Board of Canada Secretariat	28	35	16	12	6	2	65	19	1836
2020	Policy Sectors	26	35	16	12	8	2	63	21	1069
2020	Office of the Chief Human Resources Officer	25	33	17	13	10	2	59	23	405
2020	Employment Conditions and Labour Relations	30	29	23	12	4	1	59	17	111

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	36	14	10	7	0	69	17	188210
2020	Treasury Board of Canada Secretariat	41	35	11	9	4	0	76	13	1832
2020	Policy Sectors	40	35	11	9	4	0	75	13	1066
2020	Office of the Chief Human Resources Officer	41	32	11	11	5	0	74	15	406
2020	Employment Conditions and Labour Relations	39	32	11	14	3	1	72	17	112

Question 9. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	41	11	9	3	76	13	187222
2020	Treasury Board of Canada Secretariat	38	39	10	10	4	77	13	1819
2020	Policy Sectors	33	42	10	10	5	75	14	1058
2020	Office of the Chief Human Resources Officer	32	42	10	10	5	74	15	403
2020	Employment Conditions and Labour Relations	35	46	9	7	3	81	10	111

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	11	7	5	1	1	77	12	187915
2020	Treasury Board of Canada Secretariat	51	30	8	7	4	0	0	81	11	1829
2020	Policy Sectors	51	28	9	8	4	0	0	80	12	1064
2020	Office of the Chief Human Resources Officer	51	27	9	9	3	1	0	80	12	401
2020	Employment Conditions and Labour Relations	51	30	12	5	1	1	0	82	6	110

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	39	12	11	4	1	73	15	187496
2020	Treasury Board of Canada Secretariat	34	37	13	11	4	1	71	15	1827
2020	Policy Sectors	32	38	15	12	3	1	70	15	1065
2020	Office of the Chief Human Resources Officer	32	34	14	14	4	2	67	19	403
2020	Employment Conditions and Labour Relations	36	33	14	13	4	1	69	16	112

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	24	13	5	4	2	2	77	10	187690
2020	Treasury Board of Canada Secretariat	57	21	11	5	3	2	1	80	9	1827
2020	Policy Sectors	56	21	11	5	3	2	1	79	9	1061
2020	Office of the Chief Human Resources Officer	55	23	10	6	3	2	0	80	10	399
2020	Employment Conditions and Labour Relations	52	26	10	5	2	5	1	83	7	110

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	33	17	12	8	3	61	21	187687
2020	Treasury Board of Canada Secretariat	32	34	15	9	6	3	69	16	1832
2020	Policy Sectors	31	32	16	10	6	4	66	17	1068
2020	Office of the Chief Human Resources Officer	28	34	16	10	8	4	65	19	406
2020	Employment Conditions and Labour Relations	30	36	18	7	6	4	68	14	112

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	28	15	14	14	3	2	55	29	188227
2020	Treasury Board of Canada Secretariat	27	29	14	14	10	3	2	60	25	1833
2020	Policy Sectors	27	29	14	15	10	3	3	59	26	1066
2020	Office of the Chief Human Resources Officer	25	30	13	14	12	3	3	59	28	406
2020	Employment Conditions and Labour Relations	27	32	13	9	12	4	3	64	23	112

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	23	13	6	4	1	4	77	10	188359
2020	Treasury Board of Canada Secretariat	49	22	14	7	5	1	3	73	12	1834
2020	Policy Sectors	48	22	14	9	4	0	3	73	13	1069
2020	Office of the Chief Human Resources Officer	47	23	13	9	5	0	3	72	14	406
2020	Employment Conditions and Labour Relations	42	26	13	12	4	0	3	70	16	112

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	47	24	14	6	4	1	3	74	11	188093
2020	Treasury Board of Canada Secretariat	52	22	13	6	3	1	2	77	10	1834
2020	Policy Sectors	52	23	12	7	3	1	3	77	10	1067
2020	Office of the Chief Human Resources Officer	53	22	13	5	4	1	3	78	9	406
2020	Employment Conditions and Labour Relations	53	21	11	7	3	1	4	78	10	112

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	74	9	5	2	3	3	4	89	5	187576
2020	Treasury Board of Canada Secretariat	78	7	4	2	2	3	3	91	4	1828
2020	Policy Sectors	78	7	4	2	2	3	4	91	4	1063
2020	Office of the Chief Human Resources Officer	76	8	3	2	4	3	4	91	6	403
2020	Employment Conditions and Labour Relations	85	5	2	0	3	4	3	95	3	111

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	72	11	5	2	2	2	7	91	4	187772
2020	Treasury Board of Canada Secretariat	78	7	4	1	1	1	7	93	3	1831
2020	Policy Sectors	78	7	3	1	1	1	8	94	3	1067
2020	Office of the Chief Human Resources Officer	77	6	3	1	2	2	9	93	3	405
2020	Employment Conditions and Labour Relations	84	3	2	0	1	3	8	97	1	111

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	37	13	10	6	71	16	187289
2020	Treasury Board of Canada Secretariat	43	36	8	8	3	80	12	1829
2020	Policy Sectors	41	38	8	9	4	79	13	1064
2020	Office of the Chief Human Resources Officer	36	38	10	11	6	74	17	406
2020	Employment Conditions and Labour Relations	37	45	5	10	4	81	14	112

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	33	15	8	6	71	14	187895
2020	Treasury Board of Canada Secretariat	47	32	11	6	4	79	10	1831
2020	Policy Sectors	45	33	10	7	5	78	12	1065
2020	Office of the Chief Human Resources Officer	42	34	11	8	6	76	13	405
2020	Employment Conditions and Labour Relations	39	39	11	6	4	79	11	112

Question 15. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	39	12	8	4	0	75	12	186744
2020	Treasury Board of Canada Secretariat	40	38	9	9	3	0	79	12	1826
2020	Policy Sectors	37	39	11	9	3	0	77	12	1063
2020	Office of the Chief Human Resources Officer	38	34	12	11	3	1	73	15	403
2020	Employment Conditions and Labour Relations	39	36	13	10	0	2	77	10	110

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	41	18	9	4	4	68	14	187878
2020	Treasury Board of Canada Secretariat	33	43	13	7	2	3	78	9	1831
2020	Policy Sectors	31	44	12	7	3	2	77	10	1066
2020	Office of the Chief Human Resources Officer	29	43	14	8	3	3	74	12	406
2020	Employment Conditions and Labour Relations	22	49	14	6	4	5	75	10	112

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	31	10	8	5	77	13	187730
2020	Treasury Board of Canada Secretariat	46	30	8	10	6	76	16	1827
2020	Policy Sectors	44	31	9	10	6	75	16	1066
2020	Office of the Chief Human Resources Officer	44	27	8	14	8	71	21	405
2020	Employment Conditions and Labour Relations	47	33	4	15	2	80	17	112

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	32	16	8	5	0	1	70	13	187208
2020	Treasury Board of Canada Secretariat	28	29	21	12	9	0	0	58	21	1823
2020	Policy Sectors	27	28	22	13	10	1	0	55	23	1062
2020	Office of the Chief Human Resources Officer	28	23	22	14	12	1	0	51	26	404
2020	Employment Conditions and Labour Relations	24	27	25	17	6	1	0	51	23	112

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	188363
2020	Treasury Board of Canada Secretariat	40	60	1833
2020	Policy Sectors	42	58	1069
2020	Office of the Chief Human Resources Officer	37	63	405
2020	Employment Conditions and Labour Relations	37	63	111

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	17	9	3	3	5	12	83	7	188232
2020	Treasury Board of Canada Secretariat	65	16	6	2	1	3	8	90	3	1832
2020	Policy Sectors	65	17	6	2	1	3	7	91	3	1066
2020	Office of the Chief Human Resources Officer	57	18	7	2	1	3	11	87	4	404
2020	Employment Conditions and Labour Relations	59	20	5	3	0	5	8	91	3	111

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Public Service	24	41	35	188494
2020	Treasury Board of Canada Secretariat	38	28	35	1838
2020	Policy Sectors	40	26	35	1070
2020	Office of the Chief Human Resources Officer	43	23	34	406
2020	Employment Conditions and Labour Relations	39	30	31	112

Question 54. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Public Service	17	38	28	4	6	6	45796
2020	Treasury Board of Canada Secretariat	6	27	50	3	6	8	707
2020	Policy Sectors	7	25	49	3	7	8	431
2020	Office of the Chief Human Resources Officer	7	28	51	2	3	7	177
2020	Employment Conditions and Labour Relations	16	23	57	2	0	2	44

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	36	8	4	2	85	7	187373
2020	Treasury Board of Canada Secretariat	53	34	5	5	2	87	7	1829
2020	Policy Sectors	50	35	7	6	2	85	8	1064
2020	Office of the Chief Human Resources Officer	49	35	7	7	1	84	9	404
2020	Employment Conditions and Labour Relations	53	36	3	7	2	88	9	112

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	42	15	8	3	1	74	11	188081
2020	Treasury Board of Canada Secretariat	32	43	12	8	3	1	77	11	1832
2020	Policy Sectors	32	42	12	9	4	1	75	13	1068
2020	Office of the Chief Human Resources Officer	34	42	11	9	3	1	76	13	406
2020	Employment Conditions and Labour Relations	39	42	8	6	3	2	83	9	112

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	10	24	35	20	9	1	1	30	34	188088
2020	Treasury Board of Canada Secretariat	11	24	36	20	7	0	1	28	35	1829
2020	Policy Sectors	13	26	36	18	6	0	1	24	40	1065
2020	Office of the Chief Human Resources Officer	17	28	31	15	6	1	1	22	46	403
2020	Employment Conditions and Labour Relations	16	30	33	14	5	2	0	19	48	111

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	15	26	29	19	2	2	50	23	187380
2020	Treasury Board of Canada Secretariat	5	13	25	33	20	2	2	55	19	1820
2020	Policy Sectors	7	16	26	29	17	3	2	48	24	1058
2020	Office of the Chief Human Resources Officer	8	18	24	29	14	4	3	46	28	399
2020	Employment Conditions and Labour Relations	5	13	26	34	13	5	4	51	20	109

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	13	21	31	20	11	2	2	32	36	187586
2020	Treasury Board of Canada Secretariat	13	23	29	22	10	1	1	33	37	1825
2020	Policy Sectors	15	26	29	19	8	1	1	29	42	1064
2020	Office of the Chief Human Resources Officer	23	30	24	14	6	1	2	20	55	406
2020	Employment Conditions and Labour Relations	28	32	24	10	3	2	2	13	62	112

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	14	30	29	17	1	2	48	21	187162
2020	Treasury Board of Canada Secretariat	13	22	33	21	10	1	1	32	35	1821
2020	Policy Sectors	15	24	30	20	9	1	1	30	40	1061
2020	Office of the Chief Human Resources Officer	25	28	24	16	6	1	1	22	54	403
2020	Employment Conditions and Labour Relations	22	26	29	16	5	1	1	21	49	111

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	19	27	23	15	1	2	40	32	187650
2020	Treasury Board of Canada Secretariat	17	21	28	20	11	2	2	32	40	1827
2020	Policy Sectors	19	23	27	18	10	2	2	29	44	1065
2020	Office of the Chief Human Resources Officer	23	22	26	16	9	2	2	26	47	405
2020	Employment Conditions and Labour Relations	16	22	34	20	7	2	0	27	38	112

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	14	24	27	19	4	3	50	24	187087
2020	Treasury Board of Canada Secretariat	8	15	26	30	16	3	2	49	24	1821
2020	Policy Sectors	10	15	27	28	14	3	2	44	27	1066
2020	Office of the Chief Human Resources Officer	14	14	31	23	12	4	3	37	30	406
2020	Employment Conditions and Labour Relations	5	18	31	24	11	5	5	39	26	112

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	20	32	20	12	2	2	33	34	187395
2020	Treasury Board of Canada Secretariat	10	19	33	23	12	2	1	35	31	1821
2020	Policy Sectors	13	21	31	20	10	2	2	32	35	1063
2020	Office of the Chief Human Resources Officer	16	25	31	15	9	3	1	25	43	404
2020	Employment Conditions and Labour Relations	15	27	31	14	5	5	1	21	45	111

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	17	36	26	12	1	1	39	25	187956
2020	Treasury Board of Canada Secretariat	6	16	38	27	13	0	0	41	22	1831
2020	Policy Sectors	6	14	38	29	13	0	0	42	20	1067
2020	Office of the Chief Human Resources Officer	5	17	40	28	9	1	1	37	22	405
2020	Employment Conditions and Labour Relations	4	15	40	29	9	0	3	38	20	112

Question 37. I feel that change is managed well in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	36	19	15	7	2	59	22	187137
2020	Treasury Board of Canada Secretariat	23	40	18	12	4	3	65	16	1821
2020	Policy Sectors	21	38	18	14	6	3	61	20	1060
2020	Office of the Chief Human Resources Officer	20	36	20	14	7	4	58	21	400
2020	Employment Conditions and Labour Relations	19	43	19	9	4	6	66	13	109

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	28	9	8	5	1	78	13	187747
2020	Treasury Board of Canada Secretariat	56	25	7	7	4	1	82	11	1824
2020	Policy Sectors	54	25	9	8	4	1	79	12	1060
2020	Office of the Chief Human Resources Officer	53	25	8	7	5	1	80	12	401
2020	Employment Conditions and Labour Relations	55	27	7	7	2	2	83	9	111

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	30	7	5	3	85	8	187251
2020	Treasury Board of Canada Secretariat	65	25	4	4	1	91	5	1812
2020	Policy Sectors	61	28	4	5	2	90	7	1052
2020	Office of the Chief Human Resources Officer	60	28	4	6	2	88	9	403
2020	Employment Conditions and Labour Relations	68	24	5	2	2	92	4	110

Question 22. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	35	11	5	2	1	82	7	186700
2020	Treasury Board of Canada Secretariat	57	30	8	3	2	0	87	5	1821
2020	Policy Sectors	54	32	8	4	1	0	86	5	1057
2020	Office of the Chief Human Resources Officer	52	34	8	3	2	1	87	5	402
2020	Employment Conditions and Labour Relations	52	38	7	2	1	0	90	3	111

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	13	7	3	2	77	10	187243
2020	Treasury Board of Canada Secretariat	43	37	9	6	3	2	82	9	1828
2020	Policy Sectors	41	38	9	7	3	1	80	10	1063
2020	Office of the Chief Human Resources Officer	41	36	8	8	6	1	78	14	402
2020	Employment Conditions and Labour Relations	41	38	8	7	3	3	82	10	111

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	34	13	5	3	4	1	78	8	187651
2020	Treasury Board of Canada Secretariat	45	32	12	4	2	4	0	80	7	1826
2020	Policy Sectors	43	33	13	4	2	3	0	80	7	1064
2020	Office of the Chief Human Resources Officer	43	32	14	5	3	4	0	78	8	404
2020	Employment Conditions and Labour Relations	44	32	11	2	3	8	0	84	5	111

Question 49. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	53	31	8	4	3	85	7	187707
2020	Treasury Board of Canada Secretariat	60	28	6	3	2	89	5	1828
2020	Policy Sectors	58	29	7	4	2	88	6	1062
2020	Office of the Chief Human Resources Officer	54	32	6	4	3	86	8	404
2020	Employment Conditions and Labour Relations	55	33	4	5	3	88	8	111

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	24	11	4	4	6	3	79	9	188004
2020	Treasury Board of Canada Secretariat	57	20	8	4	4	5	3	83	8	1832
2020	Policy Sectors	57	20	8	4	4	4	3	82	9	1066
2020	Office of the Chief Human Resources Officer	55	19	7	5	5	3	5	81	11	406
2020	Employment Conditions and Labour Relations	55	17	6	4	4	6	6	83	10	112

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	32	16	5	3	6	1	75	8	188080
2020	Treasury Board of Canada Secretariat	42	32	14	5	2	5	0	78	7	1835
2020	Policy Sectors	41	32	16	5	2	4	0	76	7	1068
2020	Office of the Chief Human Resources Officer	41	32	15	4	2	6	0	77	6	406
2020	Employment Conditions and Labour Relations	41	30	14	0	2	13	0	82	2	112

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	30	11	5	4	4	2	79	10	187541
2020	Treasury Board of Canada Secretariat	51	26	9	5	3	4	2	82	9	1827
2020	Policy Sectors	49	27	9	6	3	4	2	81	10	1061
2020	Office of the Chief Human Resources Officer	47	29	8	6	4	4	2	81	10	401
2020	Employment Conditions and Labour Relations	42	35	5	2	5	6	4	86	8	110

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	2	6	21	17	39	12	1	10	66	3416
2020	Treasury Board of Canada Secretariat	2	9	18	20	33	18	0	13	65	43
2020	Policy Sectors	4	12	25	18	29	12	0	18	53	24

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	30	17	8	6	6	4	65	16	187998
2020	Treasury Board of Canada Secretariat	32	29	14	6	4	7	6	71	13	1826
2020	Policy Sectors	29	30	16	7	5	7	6	67	14	1061
2020	Office of the Chief Human Resources Officer	27	29	13	9	7	7	7	66	19	405
2020	Employment Conditions and Labour Relations	29	30	11	3	6	11	10	75	11	111

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	36	13	8	5	3	1	73	13	187863
2020	Treasury Board of Canada Secretariat	42	34	10	7	3	2	2	79	10	1833
2020	Policy Sectors	39	34	10	8	3	2	2	77	12	1067
2020	Office of the Chief Human Resources Officer	39	35	10	8	3	2	2	78	11	405
2020	Employment Conditions and Labour Relations	40	34	11	6	4	2	4	78	10	112

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	36	16	6	4	2	0	74	10	187519
2020	Treasury Board of Canada Secretariat	41	36	14	5	2	2	0	79	7	1824
2020	Policy Sectors	38	37	15	6	2	2	0	76	8	1062
2020	Office of the Chief Human Resources Officer	36	37	16	6	2	3	0	75	9	401
2020	Employment Conditions and Labour Relations	37	36	16	4	2	4	1	77	6	112

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	25	18	12	10	9	2	55	25	187781
2020	Treasury Board of Canada Secretariat	25	22	17	11	8	13	4	57	22	1828
2020	Policy Sectors	23	22	17	12	9	13	4	55	25	1064
2020	Office of the Chief Human Resources Officer	22	21	15	12	12	13	4	52	29	405
2020	Employment Conditions and Labour Relations	21	17	18	12	11	14	7	48	29	112

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	45	4	10	3	83	13	188350
2020	Treasury Board of Canada Secretariat	36	45	5	11	2	81	14	1836
2020	Policy Sectors	36	46	4	11	2	82	14	1069
2020	Office of the Chief Human Resources Officer	34	47	5	11	2	81	13	406
2020	Employment Conditions and Labour Relations	41	42	5	11	0	83	11	112

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	38	9	10	3	0	0	78	14	188104
2020	Treasury Board of Canada Secretariat	31	38	11	14	4	0	1	70	18	1830
2020	Policy Sectors	30	36	12	15	4	0	2	68	19	1065
2020	Office of the Chief Human Resources Officer	30	36	10	17	3	1	3	69	21	402
2020	Employment Conditions and Labour Relations	32	41	8	15	2	1	2	75	17	110

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	36	9	7	3	0	0	81	10	186897
2020	Treasury Board of Canada Secretariat	42	35	10	9	3	0	1	78	12	1821
2020	Policy Sectors	41	36	10	9	3	1	1	78	12	1057
2020	Office of the Chief Human Resources Officer	42	36	8	10	3	0	1	79	13	401
2020	Employment Conditions and Labour Relations	46	37	8	6	2	0	0	84	8	112

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	17	3	2	1	0	1	94	3	187710
2020	Treasury Board of Canada Secretariat	78	15	3	2	1	1	0	94	3	1830
2020	Policy Sectors	77	16	2	2	1	1	0	94	3	1066
2020	Office of the Chief Human Resources Officer	76	16	2	3	1	1	0	94	4	405
2020	Employment Conditions and Labour Relations	74	17	3	3	1	3	0	93	4	111

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	21	12	5	5	12	4	74	12	188232
2020	Treasury Board of Canada Secretariat	47	27	16	6	2	2	0	76	8	1834
2020	Policy Sectors	49	25	16	6	2	2	0	75	8	1069
2020	Office of the Chief Human Resources Officer	66	23	9	1	1	1	0	90	1	405
2020	Employment Conditions and Labour Relations	78	14	7	1	1	0	0	91	2	112

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	188242
2020	Treasury Board of Canada Secretariat	10	90	1838
2020	Policy Sectors	11	89	1070
2020	Office of the Chief Human Resources Officer	14	86	406
2020	Employment Conditions and Labour Relations	13	87	112

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	18665
2020	Treasury Board of Canada Secretariat	45	55	187
2020	Policy Sectors	42	58	120
2020	Office of the Chief Human Resources Officer	46	54	57
2020	Employment Conditions and Labour Relations	54	46	15

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	62	38	18665
2020	Treasury Board of Canada Secretariat	70	30	187
2020	Policy Sectors	70	30	120
2020	Office of the Chief Human Resources Officer	68	32	57
2020	Employment Conditions and Labour Relations	66	34	15

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665
2020	Treasury Board of Canada Secretariat	3	97	187

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	18665
2020	Treasury Board of Canada Secretariat	0	100	187
2020	Policy Sectors	0	100	120
2020	Office of the Chief Human Resources Officer	0	100	57
2020	Employment Conditions and Labour Relations	0	100	15

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	18665
2020	Treasury Board of Canada Secretariat	7	93	187
2020	Policy Sectors	8	92	120
2020	Employment Conditions and Labour Relations	0	100	15

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665
2020	Treasury Board of Canada Secretariat	4	96	187
2020	Policy Sectors	4	96	120
2020	Office of the Chief Human Resources Officer	0	100	57
2020	Employment Conditions and Labour Relations	0	100	15

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	18665
2020	Treasury Board of Canada Secretariat	6	94	187
2020	Policy Sectors	4	96	120

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	18664
2020	Treasury Board of Canada Secretariat	38	62	187
2020	Policy Sectors	42	58	120
2020	Office of the Chief Human Resources Officer	38	62	57
2020	Employment Conditions and Labour Relations	46	54	15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	41	59	18664
2020	Treasury Board of Canada Secretariat	48	52	187
2020	Policy Sectors	51	49	120
2020	Office of the Chief Human Resources Officer	49	51	57
2020	Employment Conditions and Labour Relations	40	60	15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	47	53	18664
2020	Treasury Board of Canada Secretariat	48	52	187
2020	Policy Sectors	46	54	120
2020	Office of the Chief Human Resources Officer	46	54	57
2020	Employment Conditions and Labour Relations	34	66	15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	43	57	18664
2020	Treasury Board of Canada Secretariat	49	51	187
2020	Policy Sectors	50	50	120
2020	Office of the Chief Human Resources Officer	51	49	57
2020	Employment Conditions and Labour Relations	47	53	15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	33	67	18664
2020	Treasury Board of Canada Secretariat	44	56	187
2020	Policy Sectors	39	61	120
2020	Office of the Chief Human Resources Officer	39	61	57
2020	Employment Conditions and Labour Relations	34	66	15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	54	46	18664
2020	Treasury Board of Canada Secretariat	56	44	187
2020	Policy Sectors	54	46	120
2020	Office of the Chief Human Resources Officer	53	47	57
2020	Employment Conditions and Labour Relations	47	53	15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	38	62	18664
2020	Treasury Board of Canada Secretariat	33	67	187
2020	Policy Sectors	33	67	120
2020	Office of the Chief Human Resources Officer	32	68	57

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	18664

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18664
2020	Treasury Board of Canada Secretariat	6	94	187
2020	Policy Sectors	8	92	120

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18664
2020	Treasury Board of Canada Secretariat	11	89	187
2020	Policy Sectors	11	89	120
2020	Office of the Chief Human Resources Officer	13	87	57

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	52	48	18664
2020	Treasury Board of Canada Secretariat	53	47	187
2020	Policy Sectors	52	48	120
2020	Office of the Chief Human Resources Officer	60	40	57
2020	Employment Conditions and Labour Relations	41	59	15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	25	75	18664
2020	Treasury Board of Canada Secretariat	21	79	187
2020	Policy Sectors	20	80	120
2020	Office of the Chief Human Resources Officer	26	74	57
2020	Employment Conditions and Labour Relations	33	67	15

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	18664
2020	Treasury Board of Canada Secretariat	15	85	187
2020	Policy Sectors	13	87	120
2020	Office of the Chief Human Resources Officer	9	91	57
2020	Employment Conditions and Labour Relations	0	100	15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	51	49	18666
2020	Treasury Board of Canada Secretariat	59	41	187
2020	Policy Sectors	62	38	120
2020	Office of the Chief Human Resources Officer	67	33	57
2020	Employment Conditions and Labour Relations	53	47	15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Treasury Board of Canada Secretariat	24	76	187
2020	Policy Sectors	27	73	120
2020	Office of the Chief Human Resources Officer	28	72	57
2020	Employment Conditions and Labour Relations	33	67	15

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	18666
2020	Treasury Board of Canada Secretariat	12	88	187
2020	Policy Sectors	13	87	120
2020	Office of the Chief Human Resources Officer	11	89	57

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	18666
2020	Treasury Board of Canada Secretariat	10	90	187
2020	Policy Sectors	10	90	120
2020	Employment Conditions and Labour Relations	0	100	15

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666
2020	Treasury Board of Canada Secretariat	11	89	187
2020	Policy Sectors	9	91	120
2020	Office of the Chief Human Resources Officer	12	88	57

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18666
2020	Treasury Board of Canada Secretariat	3	97	187
2020	Policy Sectors	4	96	120
2020	Employment Conditions and Labour Relations	0	100	15

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18666
2020	Treasury Board of Canada Secretariat	11	89	187
2020	Policy Sectors	9	91	120
2020	Office of the Chief Human Resources Officer	9	91	57

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666
2020	Treasury Board of Canada Secretariat	16	84	187
2020	Policy Sectors	14	86	120
2020	Office of the Chief Human Resources Officer	12	88	57

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Treasury Board of Canada Secretariat	25	75	187
2020	Policy Sectors	24	76	120
2020	Office of the Chief Human Resources Officer	18	82	57

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	17329
2020	Treasury Board of Canada Secretariat	7	93	182
2020	Policy Sectors	6	94	115

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	17329
2020	Treasury Board of Canada Secretariat	19	81	182
2020	Policy Sectors	16	84	115

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329
2020	Treasury Board of Canada Secretariat	6	94	182
2020	Policy Sectors	7	93	115

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	17329
2020	Treasury Board of Canada Secretariat	7	93	182
2020	Policy Sectors	5	95	115

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329
2020	Treasury Board of Canada Secretariat	12	88	182
2020	Policy Sectors	12	88	115
2020	Employment Conditions and Labour Relations	0	100	15

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	17329
2020	Treasury Board of Canada Secretariat	17	83	182
2020	Policy Sectors	19	81	115

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329
2020	Treasury Board of Canada Secretariat	17	83	182
2020	Policy Sectors	15	85	115

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	17329
2020	Treasury Board of Canada Secretariat	15	85	182
2020	Policy Sectors	14	86	115

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329
2020	Treasury Board of Canada Secretariat	14	86	182
2020	Policy Sectors	11	89	115

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	32	68	17329
2020	Treasury Board of Canada Secretariat	40	60	182
2020	Policy Sectors	42	58	115

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329
2020	Treasury Board of Canada Secretariat	9	91	182
2020	Policy Sectors	10	90	115

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	49	51	17329
2020	Treasury Board of Canada Secretariat	53	47	182
2020	Policy Sectors	53	47	115
2020	Employment Conditions and Labour Relations	40	60	15

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	17329

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	57	43	17329
2020	Treasury Board of Canada Secretariat	63	37	182
2020	Policy Sectors	59	41	115
2020	Employment Conditions and Labour Relations	53	47	15

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	17329
2020	Treasury Board of Canada Secretariat	5	95	182
2020	Employment Conditions and Labour Relations	0	100	15

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329
2020	Treasury Board of Canada Secretariat	15	85	182
2020	Policy Sectors	17	83	115

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	17	17	7	6	27	7	56	19	188041
2020	Treasury Board of Canada Secretariat	19	14	14	4	3	37	8	60	14	1832
2020	Policy Sectors	16	14	16	5	4	37	7	54	16	1067
2020	Office of the Chief Human Resources Officer	15	12	15	6	5	42	5	50	21	405
2020	Employment Conditions and Labour Relations	16	10	15	5	4	44	6	52	18	112

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	29	15	6	5	8	1	71	12	187964
2020	Treasury Board of Canada Secretariat	37	27	16	5	3	11	1	74	9	1831
2020	Policy Sectors	35	26	18	6	3	11	1	69	10	1068
2020	Office of the Chief Human Resources Officer	31	27	19	6	4	13	0	67	11	405
2020	Employment Conditions and Labour Relations	32	27	18	3	4	17	0	71	8	112

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	188014
2020	Treasury Board of Canada Secretariat	7	93	1836
2020	Policy Sectors	8	92	1068
2020	Office of the Chief Human Resources Officer	10	90	406
2020	Employment Conditions and Labour Relations	6	94	112

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	36	64	12247
2020	Treasury Board of Canada Secretariat	37	63	131
2020	Policy Sectors	35	65	88
2020	Office of the Chief Human Resources Officer	29	71	42

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	77	23	12247
2020	Treasury Board of Canada Secretariat	79	21	131
2020	Policy Sectors	75	25	88
2020	Office of the Chief Human Resources Officer	84	16	42

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Treasury Board of Canada Secretariat	7	93	131
2020	Policy Sectors	9	91	88

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	12247
2020	Treasury Board of Canada Secretariat	0	100	131
2020	Policy Sectors	0	100	88
2020	Office of the Chief Human Resources Officer	0	100	42

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247
2020	Treasury Board of Canada Secretariat	9	91	131
2020	Policy Sectors	10	90	88

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247
2020	Treasury Board of Canada Secretariat	5	95	131
2020	Office of the Chief Human Resources Officer	0	100	42

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Treasury Board of Canada Secretariat	7	93	131
2020	Policy Sectors	9	91	88

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	12245
2020	Treasury Board of Canada Secretariat	33	67	131
2020	Policy Sectors	28	72	88
2020	Office of the Chief Human Resources Officer	22	78	42

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	12245
2020	Treasury Board of Canada Secretariat	21	79	131
2020	Policy Sectors	17	83	88
2020	Office of the Chief Human Resources Officer	14	86	42

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12245
2020	Treasury Board of Canada Secretariat	20	80	131
2020	Policy Sectors	18	82	88
2020	Office of the Chief Human Resources Officer	14	86	42

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12245
2020	Treasury Board of Canada Secretariat	5	95	131
2020	Policy Sectors	6	94	88

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	26	74	12245
2020	Treasury Board of Canada Secretariat	28	72	131
2020	Policy Sectors	27	73	88
2020	Office of the Chief Human Resources Officer	19	81	42

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	12245
2020	Treasury Board of Canada Secretariat	28	72	131
2020	Policy Sectors	33	67	88
2020	Office of the Chief Human Resources Officer	29	71	42

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	12245
2020	Treasury Board of Canada Secretariat	5	95	131
2020	Policy Sectors	7	93	88

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	12245
2020	Office of the Chief Human Resources Officer	0	100	42

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12245
2020	Treasury Board of Canada Secretariat	11	89	131
2020	Policy Sectors	13	87	88
2020	Office of the Chief Human Resources Officer	12	88	42

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245
2020	Treasury Board of Canada Secretariat	20	80	131
2020	Policy Sectors	18	82	88
2020	Office of the Chief Human Resources Officer	26	74	42

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	1	99	12245

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	12245
2020	Treasury Board of Canada Secretariat	18	82	131
2020	Policy Sectors	22	78	88
2020	Office of the Chief Human Resources Officer	29	71	42

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	0	100	12245
2020	Office of the Chief Human Resources Officer	0	100	42

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245
2020	Treasury Board of Canada Secretariat	8	92	131
2020	Policy Sectors	9	91	88
2020	Office of the Chief Human Resources Officer	12	88	42

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	30	70	12247
2020	Treasury Board of Canada Secretariat	34	66	131
2020	Policy Sectors	37	63	88
2020	Office of the Chief Human Resources Officer	33	67	42

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	12247
2020	Treasury Board of Canada Secretariat	12	88	131
2020	Policy Sectors	12	88	88

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Treasury Board of Canada Secretariat	5	95	131
2020	Policy Sectors	7	93	88

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12247

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Treasury Board of Canada Secretariat	6	94	131
2020	Policy Sectors	7	93	88

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12247

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Treasury Board of Canada Secretariat	11	89	131
2020	Policy Sectors	8	92	88

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Treasury Board of Canada Secretariat	8	92	131
2020	Policy Sectors	8	92	88

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	12247
2020	Treasury Board of Canada Secretariat	53	47	131
2020	Policy Sectors	51	49	88
2020	Office of the Chief Human Resources Officer	55	45	42

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	11497

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	15	85	11497

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	11497

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	11497

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	11497

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	11497

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	46	54	11497

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	11497

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	63	37	11497

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	22	17	18	4	4	29	6	60	12	187795
2020	Treasury Board of Canada Secretariat	20	14	14	4	2	40	6	62	11	1833
2020	Policy Sectors	17	14	16	3	3	41	6	58	12	1065
2020	Office of the Chief Human Resources Officer	15	13	15	4	3	46	4	56	14	403
2020	Employment Conditions and Labour Relations	18	11	15	0	3	49	5	63	6	110

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	30	16	4	3	9	1	73	9	187913
2020	Treasury Board of Canada Secretariat	38	28	14	4	2	13	1	76	7	1834
2020	Policy Sectors	35	27	15	5	2	14	1	74	8	1066
2020	Office of the Chief Human Resources Officer	32	30	15	5	3	15	0	73	10	404
2020	Employment Conditions and Labour Relations	33	28	15	3	3	19	0	75	7	111

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	187153
2020	Treasury Board of Canada Secretariat	8	92	1835
2020	Policy Sectors	8	92	1069
2020	Office of the Chief Human Resources Officer	8	92	406
2020	Employment Conditions and Labour Relations	5	95	112

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	187417
2020	Treasury Board of Canada Secretariat	11	89	1837
2020	Policy Sectors	12	88	1070
2020	Office of the Chief Human Resources Officer	14	86	406
2020	Employment Conditions and Labour Relations	17	83	112

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	50	50	24105
2020	Treasury Board of Canada Secretariat	54	46	206
2020	Policy Sectors	55	45	124
2020	Office of the Chief Human Resources Officer	57	43	58
2020	Employment Conditions and Labour Relations	53	47	19

Question 90. Were any workplace accommodation measures implemented?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	79	21	24104
2020	Treasury Board of Canada Secretariat	74	26	206
2020	Policy Sectors	73	27	124
2020	Office of the Chief Human Resources Officer	74	26	58
2020	Employment Conditions and Labour Relations	74	26	19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	33	8	7	3	82	10	19149
2020	Treasury Board of Canada Secretariat	50	29	5	13	3	80	16	152
2020	Policy Sectors	52	31	3	12	1	83	13	90
2020	Office of the Chief Human Resources Officer	54	35	2	9	0	89	9	43
2020	Employment Conditions and Labour Relations	50	35	0	14	0	86	14	14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	30	9	5	3	2	3	82	8	187986
2020	Treasury Board of Canada Secretariat	56	27	6	4	2	2	3	87	7	1837
2020	Policy Sectors	55	27	7	4	2	1	4	86	7	1070
2020	Office of the Chief Human Resources Officer	55	26	6	4	3	1	4	86	7	406
2020	Employment Conditions and Labour Relations	59	26	7	1	3	1	4	89	4	112

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	32	14	10	6	3	70	16	187564
2020	Treasury Board of Canada Secretariat	36	33	13	10	4	3	71	15	1831
2020	Policy Sectors	36	32	14	11	5	3	70	16	1068
2020	Office of the Chief Human Resources Officer	38	28	12	11	7	3	68	19	405
2020	Employment Conditions and Labour Relations	38	30	15	10	3	4	70	14	112

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	39	10	8	3	0	78	12	188293
2020	Treasury Board of Canada Secretariat	37	41	9	8	3	1	79	12	1837
2020	Policy Sectors	38	42	9	7	4	1	80	11	1069
2020	Office of the Chief Human Resources Officer	40	39	9	8	3	1	81	11	405
2020	Employment Conditions and Labour Relations	45	41	4	7	3	0	86	10	111

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	12	9	4	1	76	13	187495
2020	Treasury Board of Canada Secretariat	35	37	12	11	4	1	73	15	1830
2020	Policy Sectors	35	38	12	10	4	1	74	14	1065
2020	Office of the Chief Human Resources Officer	38	36	11	10	4	1	75	14	405
2020	Employment Conditions and Labour Relations	42	38	5	11	4	0	80	14	111

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	37	17	6	3	1	1	74	9	186885
2020	Treasury Board of Canada Secretariat	36	36	18	5	2	2	2	74	7	1820
2020	Policy Sectors	35	35	18	6	2	2	2	73	8	1060
2020	Office of the Chief Human Resources Officer	39	35	14	6	2	2	2	77	9	402
2020	Employment Conditions and Labour Relations	49	34	12	3	1	2	0	84	4	110

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	34	12	4	2	1	1	81	7	187583
2020	Treasury Board of Canada Secretariat	49	33	11	3	1	2	1	85	4	1832
2020	Policy Sectors	50	32	11	3	1	2	1	84	5	1065
2020	Office of the Chief Human Resources Officer	50	32	10	4	1	2	2	85	5	404
2020	Employment Conditions and Labour Relations	59	31	7	2	0	0	1	91	2	112

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	65	18	6	1	1	7	3	92	2	187791
2020	Treasury Board of Canada Secretariat	73	17	4	1	0	4	0	95	1	1833
2020	Policy Sectors	73	16	4	1	0	5	0	94	1	1065
2020	Office of the Chief Human Resources Officer	76	16	3	1	1	3	0	95	2	405
2020	Employment Conditions and Labour Relations	79	17	2	2	0	1	0	96	2	112

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	33	9	5	2	2	0	84	7	187455
2020	Treasury Board of Canada Secretariat	48	33	9	5	1	3	0	84	7	1826
2020	Policy Sectors	49	33	8	5	2	3	0	85	7	1064
2020	Office of the Chief Human Resources Officer	54	31	6	4	2	3	1	88	6	401
2020	Employment Conditions and Labour Relations	63	23	5	3	2	4	1	90	5	110

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	29	9	7	5	1	80	12	187389
2020	Treasury Board of Canada Secretariat	57	26	7	5	3	1	84	9	1824
2020	Policy Sectors	56	26	8	5	4	0	83	9	1061
2020	Office of the Chief Human Resources Officer	57	24	7	6	6	1	81	11	402
2020	Employment Conditions and Labour Relations	58	26	10	1	4	1	85	5	110

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	28	9	6	4	1	0	81	10	187701
2020	Treasury Board of Canada Secretariat	62	26	7	3	2	1	0	88	5	1828
2020	Policy Sectors	62	25	7	3	2	1	0	88	5	1065
2020	Office of the Chief Human Resources Officer	58	28	6	4	2	2	0	87	7	404
2020	Employment Conditions and Labour Relations	65	22	6	4	2	1	1	88	5	111

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	89	11	44722
2020	Treasury Board of Canada Secretariat	99	1	580
2020	Policy Sectors	100	0	360
2020	Office of the Chief Human Resources Officer	100	0	141
2020	Employment Conditions and Labour Relations	100	0	33

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	35	18	18	8	0	56	26	41680
2020	Treasury Board of Canada Secretariat	19	34	19	21	6	1	53	28	573
2020	Policy Sectors	19	32	19	22	8	1	51	30	359
2020	Office of the Chief Human Resources Officer	16	35	18	24	8	1	51	32	141
2020	Employment Conditions and Labour Relations	24	36	18	15	6	0	60	21	33

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	39	11	5	3	1	81	8	187949
2020	Treasury Board of Canada Secretariat	41	40	11	5	2	2	83	6	1832
2020	Policy Sectors	40	40	11	5	2	2	83	6	1068
2020	Office of the Chief Human Resources Officer	42	38	10	5	2	2	82	7	404
2020	Employment Conditions and Labour Relations	44	41	9	3	0	3	87	4	110

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	28	12	11	8	1	1	69	20	187730
2020	Treasury Board of Canada Secretariat	46	27	9	11	6	1	0	73	17	1831
2020	Policy Sectors	44	28	10	12	6	1	0	73	18	1066
2020	Office of the Chief Human Resources Officer	46	24	9	12	7	1	0	72	20	402
2020	Employment Conditions and Labour Relations	49	27	5	9	6	2	1	79	16	110

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	27	13	4	4	3	1	79	8	187225
2020	Treasury Board of Canada Secretariat	55	26	10	4	2	2	0	83	7	1823
2020	Policy Sectors	55	25	10	4	2	2	0	83	7	1062
2020	Office of the Chief Human Resources Officer	55	23	10	7	3	2	1	80	10	403
2020	Employment Conditions and Labour Relations	58	22	7	2	3	7	2	87	5	111

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	33	15	10	7	2	0	68	17	188058
2020	Treasury Board of Canada Secretariat	36	33	15	9	5	1	0	71	14	1837
2020	Policy Sectors	34	33	16	11	6	1	0	67	17	1069
2020	Office of the Chief Human Resources Officer	33	31	13	12	10	1	0	65	22	406
2020	Employment Conditions and Labour Relations	34	35	17	6	5	2	1	71	12	112

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	23	47	13	12	3	1	1	71	15	44705
2020	Treasury Board of Canada Secretariat	28	48	10	10	2	1	1	77	12	580
2020	Policy Sectors	26	48	12	11	2	1	1	75	13	360
2020	Office of the Chief Human Resources Officer	25	46	13	13	4	0	1	71	16	141
2020	Employment Conditions and Labour Relations	27	40	15	15	3	0	0	67	18	33

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	25	18	11	11	1	60	22	188246
2020	Treasury Board of Canada Secretariat	45	23	15	8	8	2	70	16	1827
2020	Policy Sectors	47	22	14	8	8	2	70	16	1066
2020	Office of the Chief Human Resources Officer	47	22	13	6	10	2	70	17	405
2020	Employment Conditions and Labour Relations	54	21	12	4	7	3	77	11	111

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	28	19	10	9	1	62	19	187765
2020	Treasury Board of Canada Secretariat	39	30	17	7	7	1	70	14	1815
2020	Policy Sectors	37	29	18	8	7	1	66	15	1054
2020	Office of the Chief Human Resources Officer	38	28	17	7	9	2	67	16	399
2020	Employment Conditions and Labour Relations	40	25	18	6	7	4	67	14	111

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	27	25	15	11	1	48	26	188096
2020	Treasury Board of Canada Secretariat	15	23	28	18	14	0	39	33	1830
2020	Policy Sectors	14	24	29	18	15	1	38	33	1066
2020	Office of the Chief Human Resources Officer	16	22	27	15	20	0	38	35	403
2020	Employment Conditions and Labour Relations	15	28	29	16	11	1	43	27	110

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	29	20	11	7	2	61	18	187628
2020	Treasury Board of Canada Secretariat	20	27	25	16	12	1	46	28	1826
2020	Policy Sectors	19	25	25	17	13	0	44	30	1061
2020	Office of the Chief Human Resources Officer	15	23	22	19	21	0	38	40	403
2020	Employment Conditions and Labour Relations	12	26	34	16	13	0	37	29	110

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	24	21	14	12	1	1	52	26	187371
2020	Treasury Board of Canada Secretariat	18	25	23	18	15	0	1	43	33	1824
2020	Policy Sectors	15	24	23	20	18	0	1	40	37	1061
2020	Office of the Chief Human Resources Officer	15	22	22	19	22	0	1	37	41	401
2020	Employment Conditions and Labour Relations	13	30	23	23	9	0	1	44	33	111

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	23	13	7	5	4	74	13	187251
2020	Treasury Board of Canada Secretariat	31	24	21	12	10	2	56	23	1827
2020	Policy Sectors	30	24	21	12	11	1	55	24	1061
2020	Office of the Chief Human Resources Officer	30	20	19	13	15	2	51	29	402
2020	Employment Conditions and Labour Relations	33	27	21	10	7	2	61	17	110

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	27	21	12	10	1	58	21	187793
2020	Treasury Board of Canada Secretariat	23	26	23	15	13	0	49	28	1828
2020	Policy Sectors	20	27	23	16	14	0	47	30	1063
2020	Office of the Chief Human Resources Officer	21	27	21	15	17	0	48	31	403
2020	Employment Conditions and Labour Relations	24	30	20	15	11	0	54	26	112

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	23	18	10	9	6	60	21	187713
2020	Treasury Board of Canada Secretariat	33	20	17	11	11	6	57	24	1828
2020	Policy Sectors	33	21	16	11	12	7	57	25	1063
2020	Office of the Chief Human Resources Officer	32	20	15	12	14	7	56	28	404
2020	Employment Conditions and Labour Relations	25	25	17	15	10	7	54	27	110

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	33	19	8	5	1	1	68	13	187500
2020	Treasury Board of Canada Secretariat	37	32	20	8	3	0	1	69	11	1822
2020	Policy Sectors	36	32	19	9	4	0	0	69	12	1065
2020	Office of the Chief Human Resources Officer	33	31	21	9	5	0	1	65	14	406
2020	Employment Conditions and Labour Relations	35	35	19	5	4	1	1	71	10	112

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	32	22	12	7	1	1	59	19	187397
2020	Treasury Board of Canada Secretariat	25	31	24	12	7	0	1	56	19	1825
2020	Policy Sectors	21	31	25	14	8	0	0	53	22	1064
2020	Office of the Chief Human Resources Officer	20	30	25	14	10	1	0	50	25	405
2020	Employment Conditions and Labour Relations	16	37	25	13	7	2	0	54	21	112

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	31	19	10	6	1	65	16	187439
2020	Treasury Board of Canada Secretariat	31	32	20	11	6	0	63	17	1830
2020	Policy Sectors	27	33	20	10	8	0	61	19	1067
2020	Office of the Chief Human Resources Officer	25	30	23	12	9	0	55	22	406
2020	Employment Conditions and Labour Relations	27	37	20	10	6	1	64	16	112

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	26	14	8	6	1	1	72	14	187021
2020	Treasury Board of Canada Secretariat	50	25	13	6	5	0	0	76	11	1813
2020	Policy Sectors	50	27	12	6	5	0	0	77	11	1056
2020	Office of the Chief Human Resources Officer	48	28	10	7	6	0	0	76	13	402
2020	Employment Conditions and Labour Relations	42	37	13	4	4	1	1	80	7	111

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	30	21	11	6	1	61	17	187621
2020	Treasury Board of Canada Secretariat	26	32	23	12	6	0	58	18	1828
2020	Policy Sectors	26	32	24	11	6	0	58	17	1065
2020	Office of the Chief Human Resources Officer	28	32	24	10	6	1	60	16	404
2020	Employment Conditions and Labour Relations	27	38	22	9	4	0	65	13	112

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	31	22	12	8	0	1	59	19	187551
2020	Treasury Board of Canada Secretariat	32	33	20	9	5	0	1	66	14	1829
2020	Policy Sectors	33	32	20	10	5	0	0	65	15	1065
2020	Office of the Chief Human Resources Officer	31	35	18	9	7	0	0	66	16	406
2020	Employment Conditions and Labour Relations	28	38	20	8	5	1	0	67	13	112

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	28	14	5	3	0	1	77	9	186877
2020	Treasury Board of Canada Secretariat	45	28	16	7	3	0	1	74	9	1809
2020	Policy Sectors	44	30	16	7	3	0	2	75	9	1054
2020	Office of the Chief Human Resources Officer	45	29	14	5	3	0	3	77	9	401
2020	Employment Conditions and Labour Relations	40	37	16	6	0	1	1	78	6	109

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	35	20	8	4	0	0	68	13	187065
2020	Treasury Board of Canada Secretariat	30	37	20	8	4	0	0	67	13	1807
2020	Policy Sectors	31	36	21	8	4	0	0	67	12	1051
2020	Office of the Chief Human Resources Officer	31	38	18	7	5	0	0	69	13	401
2020	Employment Conditions and Labour Relations	35	34	20	6	3	1	1	70	9	109

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	17	7	2	2	1	4	89	4	186977
2020	Treasury Board of Canada Secretariat	71	13	5	2	1	0	7	91	4	1804
2020	Policy Sectors	72	12	5	3	2	0	7	90	5	1050
2020	Office of the Chief Human Resources Officer	68	12	4	4	3	0	10	88	7	399
2020	Employment Conditions and Labour Relations	68	15	6	3	1	1	7	90	4	108

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	10	5	3	3	1	3	89	6	186882
2020	Treasury Board of Canada Secretariat	79	9	4	2	2	1	3	91	5	1799
2020	Policy Sectors	77	10	4	2	3	1	3	91	5	1047
2020	Office of the Chief Human Resources Officer	74	9	5	4	4	0	4	87	8	400
2020	Employment Conditions and Labour Relations	77	10	4	3	2	0	5	91	5	109

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	67	20	7	3	2	2	89	4	186557
2020	Treasury Board of Canada Secretariat	71	18	6	3	1	1	90	4	1800
2020	Policy Sectors	69	20	6	3	1	1	90	4	1047
2020	Office of the Chief Human Resources Officer	67	18	7	4	1	2	87	6	399
2020	Employment Conditions and Labour Relations	76	15	4	1	2	3	93	3	109

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	66	16	8	4	4	1	84	9	186974
2020	Treasury Board of Canada Secretariat	68	16	7	4	3	1	86	7	1809
2020	Policy Sectors	67	16	7	4	4	1	85	8	1054
2020	Office of the Chief Human Resources Officer	63	15	7	7	5	2	80	12	400
2020	Employment Conditions and Labour Relations	69	15	8	5	2	2	85	7	108

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	61	11	4	2	1	21	91	3	187272
2020	Treasury Board of Canada Secretariat	63	11	3	2	1	20	93	3	1811
2020	Policy Sectors	63	12	4	2	1	19	92	3	1056
2020	Office of the Chief Human Resources Officer	58	13	4	2	0	22	91	4	401
2020	Employment Conditions and Labour Relations	66	6	5	0	1	23	93	1	109

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	18	7	2	1	3	89	4	187971
2020	Treasury Board of Canada Secretariat	74	15	6	2	1	3	91	2	1832
2020	Policy Sectors	73	15	7	2	1	2	90	3	1066
2020	Office of the Chief Human Resources Officer	75	14	5	2	0	3	93	2	406
2020	Employment Conditions and Labour Relations	73	16	7	0	0	4	93	0	112

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	16	7	4	4	2	86	8	188032
2020	Treasury Board of Canada Secretariat	71	13	8	3	3	2	86	6	1830
2020	Policy Sectors	69	15	8	3	3	1	85	7	1065
2020	Office of the Chief Human Resources Officer	72	17	5	3	1	2	91	4	403
2020	Employment Conditions and Labour Relations	84	10	3	0	1	3	96	1	111

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	15	5	3	1	77	8	188018
2020	Treasury Board of Canada Secretariat	47	28	15	5	2	1	77	8	1829
2020	Policy Sectors	46	30	15	5	2	1	77	7	1063
2020	Office of the Chief Human Resources Officer	43	32	17	5	2	2	76	7	404
2020	Employment Conditions and Labour Relations	49	28	15	4	1	3	79	5	112

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	40	22	7	4	0	67	11	188168
2020	Treasury Board of Canada Secretariat	29	40	21	7	3	0	69	9	1835
2020	Policy Sectors	27	41	21	7	3	0	69	10	1068
2020	Office of the Chief Human Resources Officer	31	42	17	6	2	0	74	9	406
2020	Employment Conditions and Labour Relations	31	44	16	6	2	1	75	8	112

Question 72. Overall, my level of work-related stress is...
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	14	33	34	13	5	0	48	18	188144
2020	Treasury Board of Canada Secretariat	11	32	36	15	5	0	43	20	1834
2020	Policy Sectors	10	32	36	15	6	0	42	21	1068
2020	Office of the Chief Human Resources Officer	14	27	33	19	8	0	41	26	406
2020	Employment Conditions and Labour Relations	10	33	39	11	5	1	43	17	112

Question 73. After my workday, I feel emotionally drained.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	38	21	9	31	31	187534
2020	Treasury Board of Canada Secretariat	12	24	36	20	8	28	36	1821
2020	Policy Sectors	13	24	36	19	7	26	37	1057
2020	Office of the Chief Human Resources Officer	15	24	34	19	8	27	39	400
2020	Employment Conditions and Labour Relations	9	23	38	25	5	29	32	109

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	29	50	20	1	63	37	188516
2020	Treasury Board of Canada Secretariat	29	53	17	1	65	35	1837
2020	Policy Sectors	32	50	17	1	61	39	1070
2020	Office of the Chief Human Resources Officer	34	52	14	0	60	40	406
2020	Employment Conditions and Labour Relations	36	52	12	0	59	41	112

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	37	63	53712
2020	Treasury Board of Canada Secretariat	33	67	541
2020	Policy Sectors	32	68	341
2020	Office of the Chief Human Resources Officer	29	71	137
2020	Employment Conditions and Labour Relations	27	73	40

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	18	12	7	6	2	10	71	15	188101
2020	Treasury Board of Canada Secretariat	41	23	14	8	7	1	8	69	16	1836
2020	Policy Sectors	39	23	14	7	8	2	8	68	16	1069
2020	Office of the Chief Human Resources Officer	37	24	14	7	8	1	9	68	17	405
2020	Employment Conditions and Labour Relations	44	23	12	8	4	0	9	73	14	112

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	17	20	26	1	4	34	49	53684
2020	Treasury Board of Canada Secretariat	13	21	19	20	22	2	5	36	44	542
2020	Policy Sectors	12	21	16	21	25	1	4	35	48	342
2020	Office of the Chief Human Resources Officer	11	17	16	22	26	1	8	30	52	137
2020	Employment Conditions and Labour Relations	8	25	20	12	30	0	5	34	45	40

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	16	15	21	36	1	3	24	60	53711
2020	Treasury Board of Canada Secretariat	6	14	14	25	35	2	4	22	63	542
2020	Policy Sectors	6	13	13	23	37	2	5	20	66	342
2020	Office of the Chief Human Resources Officer	6	11	11	25	39	3	5	18	70	137
2020	Employment Conditions and Labour Relations	5	5	17	20	40	10	2	11	69	40

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Employment Conditions and Labour Relations

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark