2020 Public Service Employee Survey Results by Theme for Regional Director General - Ontario

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Environment and Climate Change Canada 40 40 11 6 3 0 0 80 9 4572
2020 Strategic Policy Branch 33 44 11 7 4 1 0 78 11 260
2020 Regional Director General - Ontario 33 44 8 15 0 0 0 77 15 39

Question 11. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Environment and Climate Change Canada 40 39 10 7 4 0 0 79 11 4563
2020 Strategic Policy Branch 38 39 12 6 6 0 0 77 11 260
2020 Regional Director General - Ontario 26 49 10 8 8 0 0 74 15 39

Question 12. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Environment and Climate Change Canada 52 35 9 3 1 0 0 87 4 4544
2020 Strategic Policy Branch 49 36 11 3 1 0 0 85 4 256
2020 Regional Director General - Ontario 61 29 8 3 0 0 0 89 3 38

Question 16. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Environment and Climate Change Canada 46 38 9 4 2 0 0 85 6 4579
2020 Strategic Policy Branch 42 41 9 5 3 0 0 82 9 261
2020 Regional Director General - Ontario 38 51 5 3 2 0 0 90 5 39

Question 50. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Environment and Climate Change Canada 47 34 12 5 2 0 0 81 7 4554
2020 Strategic Policy Branch 45 34 13 7 0 1 0 79 7 261
2020 Regional Director General - Ontario 44 41 8 8 0 0 0 85 8 39

Question 51. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Environment and Climate Change Canada 44 36 11 5 2 0 0 81 8 4541
2020 Strategic Policy Branch 43 35 14 6 1 0 0 79 7 259
2020 Regional Director General - Ontario 46 31 13 10 0 0 0 77 10 39

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Environment and Climate Change Canada 42 27 17 7 4 3 1 72 11 4567
2020 Strategic Policy Branch 38 30 16 9 3 3 0 70 13 261
2020 Regional Director General - Ontario 44 33 5 16 2 0 0 77 18 39
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Environment and Climate Change Canada 53 28 11 4 2 1 2 83 6 4571
2020 Strategic Policy Branch 50 29 9 6 2 2 1 82 8 260
2020 Regional Director General - Ontario 51 28 5 8 8 0 0 79 16 39

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Environment and Climate Change Canada 53 32 8 5 2 0 0 85 7 4575
2020 Strategic Policy Branch 53 30 9 5 2 0 0 84 7 261
2020 Regional Director General - Ontario 46 44 8 3 0 0 0 90 3 39

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Environment and Climate Change Canada 60 26 7 4 2 0 0 87 7 4579
2020 Strategic Policy Branch 57 26 7 6 3 0 0 83 9 261
2020 Regional Director General - Ontario 59 23 8 5 5 0 0 82 10 39

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Environment and Climate Change Canada 41 30 11 6 3 9 0 78 10 4578
2020 Strategic Policy Branch 42 30 12 8 2 6 0 77 10 260
2020 Regional Director General - Ontario 44 38 8 5 3 3 0 84 8 39

Question 32. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Environment and Climate Change Canada 34 35 15 9 5 2 0 71 14 4572
2020 Strategic Policy Branch 35 34 17 9 3 2 0 70 12 261
2020 Regional Director General - Ontario 33 41 13 8 5 0 0 74 13 39

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Environment and Climate Change Canada 22 33 18 15 7 5 0 58 23 4560
2020 Strategic Policy Branch 20 34 22 15 5 3 0 56 21 258
2020 Regional Director General - Ontario 23 36 20 10 10 0 0 59 20 39

Question 34. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Environment and Climate Change Canada 22 37 17 15 7 2 0 61 22 4577
2020 Strategic Policy Branch 22 39 18 12 6 3 0 63 18 259
2020 Regional Director General - Ontario 21 42 16 13 5 3 0 65 19 38
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Environment and Climate Change Canada 38 38 12 8 4 0 0 76 12 4576
2020 Strategic Policy Branch 35 42 11 7 4 1 0 77 12 260
2020 Regional Director General - Ontario 28 39 18 3 10 3 0 68 13 39

Question 9. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Environment and Climate Change Canada 38 43 9 7 2 0 0 81 10 4561
2020 Strategic Policy Branch 34 44 9 9 3 0 0 79 12 260
2020 Regional Director General - Ontario 33 57 8 3 0 0 0 90 3 39

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Environment and Climate Change Canada 49 32 10 6 3 0 0 82 9 4564
2020 Strategic Policy Branch 45 32 12 7 3 0 0 77 10 260
2020 Regional Director General - Ontario 51 29 13 2 5 0 0 80 8 39

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Environment and Climate Change Canada 37 42 11 7 2 0 1 80 9 4556
2020 Strategic Policy Branch 35 42 10 10 2 0 0 78 12 260
2020 Regional Director General - Ontario 28 54 8 8 3 0 0 82 10 39

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Environment and Climate Change Canada 55 25 10 4 3 1 1 82 7 4566
2020 Strategic Policy Branch 54 22 13 4 4 2 1 78 8 260
2020 Regional Director General - Ontario 49 26 13 3 8 3 0 76 10 39

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Environment and Climate Change Canada 26 36 18 11 6 2 0 64 18 4564
2020 Strategic Policy Branch 25 36 21 9 4 4 1 64 14 259
2020 Regional Director General - Ontario 21 37 24 5 10 3 0 60 16 38

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Environment and Climate Change Canada 23 30 17 14 11 2 3 56 27 4579
2020 Strategic Policy Branch 27 30 16 15 8 2 1 59 24 261
2020 Regional Director General - Ontario 18 28 18 18 15 3 0 47 34 39

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Environment and Climate Change Canada 48 25 15 6 3 1 3 75 10 4582
2020 Strategic Policy Branch 43 25 14 9 3 0 7 73 12 261
2020 Regional Director General - Ontario 28 33 23 10 3 0 3 63 13 39

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Environment and Climate Change Canada 49 27 13 5 2 1 3 79 8 4576
2020 Strategic Policy Branch 49 24 13 7 1 0 5 77 9 261
2020 Regional Director General - Ontario 46 33 13 5 0 0 3 82 5 39

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Environment and Climate Change Canada 80 7 3 2 2 3 4 93 3 4565
2020 Strategic Policy Branch 76 6 4 2 2 2 7 91 4 259
2020 Regional Director General - Ontario 71 5 5 0 5 5 8 88 6 38

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Environment and Climate Change Canada 77 9 3 1 1 2 7 94 2 4570
2020 Strategic Policy Branch 78 6 3 1 1 1 10 94 2 260
2020 Regional Director General - Ontario 84 0 3 3 3 0 8 91 6 38

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Environment and Climate Change Canada 37 42 11 7 3 0 0 79 10 4552
2020 Strategic Policy Branch 36 39 12 9 4 1 0 75 13 259
2020 Regional Director General - Ontario 21 55 13 8 0 3 0 78 8 38

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Environment and Climate Change Canada 41 37 13 6 3 0 0 78 9 4571
2020 Strategic Policy Branch 38 38 12 7 4 0 0 77 11 259
2020 Regional Director General - Ontario 31 41 10 13 5 0 0 72 18 39

Question 15. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Environment and Climate Change Canada 36 42 12 7 2 0 1 78 9 4555
2020 Strategic Policy Branch 34 46 11 8 2 0 0 80 10 259
2020 Regional Director General - Ontario 34 50 5 5 3 0 3 87 8 38

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Environment and Climate Change Canada 23 45 17 8 3 4 0 71 11 4573
2020 Strategic Policy Branch 17 49 17 10 3 3 0 69 14 260
2020 Regional Director General - Ontario 18 46 21 10 5 0 0 64 15 39

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Environment and Climate Change Canada 47 32 10 7 3 0 0 79 10 4562
2020 Strategic Policy Branch 41 33 12 9 6 0 0 74 14 261
2020 Regional Director General - Ontario 41 28 18 8 5 0 0 69 13 39

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Environment and Climate Change Canada 33 35 17 9 5 0 0 68 14 4549
2020 Strategic Policy Branch 29 34 14 14 7 1 0 64 22 258
2020 Regional Director General - Ontario 19 40 16 21 5 0 0 58 26 38

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 188363
2020 Environment and Climate Change Canada 44 56 4580
2020 Strategic Policy Branch 44 56 261
2020 Regional Director General - Ontario 46 54 39

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Environment and Climate Change Canada 62 19 6 1 1 4 7 91 2 4572
2020 Strategic Policy Branch 58 20 8 1 3 3 8 88 4 260
2020 Regional Director General - Ontario 62 21 5 3 3 0 8 89 6 39

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Public Service 24 41 35 188494
2020 Environment and Climate Change Canada 23 41 35 4583
2020 Strategic Policy Branch 30 27 43 261
2020 Regional Director General - Ontario 18 26 56 39

Question 54. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Environment and Climate Change Canada 18 34 24 5 13 5 1080
2020 Strategic Policy Branch 9 28 27 12 17 6 77
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Environment and Climate Change Canada 49 38 8 4 2 0 0 87 5 4561
2020 Strategic Policy Branch 43 44 8 3 1 0 0 87 4 259
2020 Regional Director General - Ontario 49 39 10 3 0 0 0 87 3 39

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Environment and Climate Change Canada 27 46 16 8 3 1 0 73 11 4572
2020 Strategic Policy Branch 31 48 13 5 1 2 0 80 6 260
2020 Regional Director General - Ontario 24 55 10 8 0 3 0 81 8 38

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Environment and Climate Change Canada 7 20 40 24 8 1 1 32 28 4571
2020 Strategic Policy Branch 8 24 33 27 6 2 2 34 32 260
2020 Regional Director General - Ontario 0 16 37 42 3 3 0 46 16 38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Environment and Climate Change Canada 6 12 26 34 19 3 1 55 18 4548
2020 Strategic Policy Branch 3 13 22 36 22 4 1 60 17 256
2020 Regional Director General - Ontario 3 5 11 51 27 3 0 80 8 37

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Environment and Climate Change Canada 16 26 31 16 7 2 1 23 44 4569
2020 Strategic Policy Branch 16 25 32 18 6 1 0 25 42 260
2020 Regional Director General - Ontario 18 19 37 26 0 0 0 26 37 38

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Environment and Climate Change Canada 7 17 33 28 13 1 1 42 25 4554
2020 Strategic Policy Branch 12 23 31 22 9 2 1 32 36 259
2020 Regional Director General - Ontario 5 18 36 36 3 3 0 39 24 39

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Environment and Climate Change Canada 13 21 28 22 12 2 2 36 35 4563
2020 Strategic Policy Branch 14 21 25 25 12 2 3 38 36 259
2020 Regional Director General - Ontario 13 21 37 21 8 0 0 29 34 38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Environment and Climate Change Canada 6 13 25 30 20 3 3 53 21 4540
2020 Strategic Policy Branch 6 12 23 32 21 4 2 56 19 257
2020 Regional Director General - Ontario 3 8 8 48 29 3 2 80 11 38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Environment and Climate Change Canada 14 23 32 18 10 2 1 28 38 4565
2020 Strategic Policy Branch 14 22 33 19 9 2 1 29 37 260
2020 Regional Director General - Ontario 16 19 29 26 8 3 0 35 35 38

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Environment and Climate Change Canada 6 17 38 27 10 1 1 38 24 4573
2020 Strategic Policy Branch 7 14 35 32 11 0 1 44 21 259
2020 Regional Director General - Ontario 3 18 32 37 10 0 0 48 21 38

Question 37. I feel that change is managed well in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Environment and Climate Change Canada 17 38 21 14 5 4 0 58 20 4533
2020 Strategic Policy Branch 15 45 18 11 3 6 1 65 16 258
2020 Regional Director General - Ontario 15 46 13 18 3 5 0 65 21 39

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Environment and Climate Change Canada 55 29 7 5 3 1 0 84 8 4564
2020 Strategic Policy Branch 55 28 7 4 5 1 0 84 9 259
2020 Regional Director General - Ontario 56 26 8 3 5 3 0 84 8 39

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Environment and Climate Change Canada 61 29 5 3 2 0 0 91 5 4564
2020 Strategic Policy Branch 63 28 3 3 3 0 0 91 5 260
2020 Regional Director General - Ontario 56 41 0 0 3 0 0 97 3 39

Question 22. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Environment and Climate Change Canada 53 35 7 3 1 1 0 88 5 4548
2020 Strategic Policy Branch 53 35 6 4 1 1 0 89 5 259
2020 Regional Director General - Ontario 48 44 5 0 3 0 0 92 3 39

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Environment and Climate Change Canada 39 41 12 5 2 2 0 81 7 4549
2020 Strategic Policy Branch 33 47 12 3 2 3 0 82 5 261
2020 Regional Director General - Ontario 31 54 5 3 5 3 0 87 8 39

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Environment and Climate Change Canada 39 37 13 4 2 5 0 80 6 4565
2020 Strategic Policy Branch 35 36 18 3 2 4 1 76 6 257
2020 Regional Director General - Ontario 31 36 20 3 3 5 3 72 6 39

Question 49. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Environment and Climate Change Canada 56 32 7 3 1 0 0 89 4 4558
2020 Strategic Policy Branch 54 35 6 4 1 0 0 89 5 260
2020 Regional Director General - Ontario 49 36 8 5 3 0 0 85 8 39

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Environment and Climate Change Canada 53 24 8 3 2 6 3 85 6 4575
2020 Strategic Policy Branch 57 21 8 4 2 5 2 84 7 260
2020 Regional Director General - Ontario 64 18 13 0 3 0 3 84 3 39

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Environment and Climate Change Canada 35 35 15 5 2 7 1 76 7 4575
2020 Strategic Policy Branch 29 41 15 3 2 9 0 78 6 261
2020 Regional Director General - Ontario 33 33 20 5 3 5 0 70 8 39

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Environment and Climate Change Canada 46 32 9 4 2 4 2 83 7 4556
2020 Strategic Policy Branch 44 33 10 7 3 2 2 80 10 260
2020 Regional Director General - Ontario 46 33 8 8 3 0 3 81 11 39

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 2 6 21 17 39 12 1 10 66 3416
2020 Environment and Climate Change Canada 3 2 20 25 38 12 0 6 71 40

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Environment and Climate Change Canada 31 33 15 6 3 7 5 72 11 4572
2020 Strategic Policy Branch 32 32 16 5 3 7 5 72 9 258
2020 Regional Director General - Ontario 33 26 21 0 5 10 5 69 6 39

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Environment and Climate Change Canada 38 40 11 6 2 2 1 81 8 4566
2020 Strategic Policy Branch 39 38 13 5 2 3 1 79 7 261
2020 Regional Director General - Ontario 44 23 15 15 0 3 0 69 16 39

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Environment and Climate Change Canada 40 39 14 3 2 2 0 81 5 4550
2020 Strategic Policy Branch 38 41 15 4 1 2 0 80 4 258
2020 Regional Director General - Ontario 41 32 19 8 0 0 0 73 8 37

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Environment and Climate Change Canada 26 29 17 9 7 9 2 62 19 4556
2020 Strategic Policy Branch 24 28 16 13 6 11 1 59 22 261
2020 Regional Director General - Ontario 15 31 13 21 10 10 0 51 34 39

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Environment and Climate Change Canada 33 49 6 10 2 0 0 81 13 4576
2020 Strategic Policy Branch 28 53 5 11 3 0 0 81 14 261
2020 Regional Director General - Ontario 15 56 8 18 3 0 0 72 20 39

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Environment and Climate Change Canada 34 41 11 11 3 0 0 75 14 4573
2020 Strategic Policy Branch 32 39 16 10 3 0 0 71 12 260
2020 Regional Director General - Ontario 23 54 10 10 0 3 0 79 10 39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Environment and Climate Change Canada 47 36 8 6 2 0 0 84 8 4551
2020 Strategic Policy Branch 43 35 12 8 2 0 1 79 10 257
2020 Regional Director General - Ontario 40 42 8 5 5 0 0 82 11 38

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Environment and Climate Change Canada 74 19 3 2 1 0 0 93 3 4564
2020 Strategic Policy Branch 76 18 3 2 1 0 0 94 2 258
2020 Regional Director General - Ontario 89 5 3 0 0 0 3 97 0 37

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Environment and Climate Change Canada 45 27 13 5 2 7 2 78 7 4577
2020 Strategic Policy Branch 29 24 20 10 3 11 3 62 15 260
2020 Regional Director General - Ontario 28 10 13 8 8 18 15 58 23 39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 188242
2020 Environment and Climate Change Canada 7 93 4578
2020 Strategic Policy Branch 8 92 261

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 48 52 18665
2020 Environment and Climate Change Canada 43 57 308
2020 Strategic Policy Branch 39 61 21

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 62 38 18665
2020 Environment and Climate Change Canada 64 36 308
2020 Strategic Policy Branch 76 24 21

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2020 Environment and Climate Change Canada 9 91 308

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 18665
2020 Environment and Climate Change Canada 0 100 308
2020 Strategic Policy Branch 0 100 21

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 18665
2020 Environment and Climate Change Canada 6 94 308

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2020 Environment and Climate Change Canada 4 96 308

Question 56g. From whom did you experience harassment on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 18665
2020 Environment and Climate Change Canada 5 95 308

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 18664
2020 Environment and Climate Change Canada 39 61 308
2020 Strategic Policy Branch 58 42 21

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 41 59 18664
2020 Environment and Climate Change Canada 39 61 308
2020 Strategic Policy Branch 49 51 21

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 47 53 18664
2020 Environment and Climate Change Canada 50 50 308
2020 Strategic Policy Branch 63 37 21

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 43 57 18664
2020 Environment and Climate Change Canada 37 63 308
2020 Strategic Policy Branch 59 41 21

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 33 67 18664
2020 Environment and Climate Change Canada 34 66 308
2020 Strategic Policy Branch 39 61 21

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 54 46 18664
2020 Environment and Climate Change Canada 53 47 308
2020 Strategic Policy Branch 64 36 21

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 38 62 18664
2020 Environment and Climate Change Canada 35 65 308
2020 Strategic Policy Branch 44 56 21

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 18664
2020 Environment and Climate Change Canada 2 98 308

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18664
2020 Environment and Climate Change Canada 6 94 308

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 18664
2020 Environment and Climate Change Canada 12 88 308

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 52 48 18664
2020 Environment and Climate Change Canada 48 52 308
2020 Strategic Policy Branch 63 37 21

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 25 75 18664
2020 Environment and Climate Change Canada 19 81 308
2020 Strategic Policy Branch 29 71 21

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 16 84 18664
2020 Environment and Climate Change Canada 17 83 308
2020 Strategic Policy Branch 28 72 21

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 51 49 18666
2020 Environment and Climate Change Canada 54 46 308
2020 Strategic Policy Branch 52 48 21

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 18666
2020 Environment and Climate Change Canada 26 74 308

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 18666
2020 Environment and Climate Change Canada 10 90 308
2020 Strategic Policy Branch 33 67 21

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 20 80 18666
2020 Environment and Climate Change Canada 17 83 308
2020 Strategic Policy Branch 24 76 21

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 18666
2020 Environment and Climate Change Canada 12 88 308

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18666
2020 Environment and Climate Change Canada 6 94 308

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 18666
2020 Environment and Climate Change Canada 9 91 308

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 18666
2020 Environment and Climate Change Canada 12 88 308

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 18666
2020 Environment and Climate Change Canada 28 72 308
2020 Strategic Policy Branch 28 72 21

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 17329
2020 Environment and Climate Change Canada 10 90 289

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 17329
2020 Environment and Climate Change Canada 22 78 289

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 17329
2020 Environment and Climate Change Canada 7 93 289

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 17329
2020 Environment and Climate Change Canada 8 92 289

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 10 90 17329
2020 Environment and Climate Change Canada 8 92 289

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 17329
2020 Environment and Climate Change Canada 9 91 289

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 17329
2020 Environment and Climate Change Canada 11 89 289

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 17329
2020 Environment and Climate Change Canada 10 90 289

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 17329
2020 Environment and Climate Change Canada 13 87 289

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 32 68 17329
2020 Environment and Climate Change Canada 31 69 289

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 10 90 17329
2020 Environment and Climate Change Canada 11 89 289

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 49 51 17329
2020 Environment and Climate Change Canada 52 48 289

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 17329
2020 Environment and Climate Change Canada 2 98 289

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 57 43 17329
2020 Environment and Climate Change Canada 57 43 289

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 17329
2020 Environment and Climate Change Canada 5 95 289

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 17329
2020 Environment and Climate Change Canada 13 87 289

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 20 17 17 7 6 27 7 56 19 188041
2020 Environment and Climate Change Canada 18 17 15 4 3 35 8 61 13 4574
2020 Strategic Policy Branch 17 14 16 3 3 37 9 58 12 261
2020 Regional Director General - Ontario 18 15 8 5 10 44 0 59 28 39

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 29 15 6 5 8 1 71 12 187964
2020 Environment and Climate Change Canada 35 35 15 4 2 9 1 77 7 4573
2020 Strategic Policy Branch 31 38 16 4 2 8 0 75 7 261
2020 Regional Director General - Ontario 31 41 8 10 3 8 0 78 14 39

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 188014
2020 Environment and Climate Change Canada 5 95 4570
2020 Strategic Policy Branch 6 94 261

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 36 64 12247
2020 Environment and Climate Change Canada 36 64 226

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 77 23 12247
2020 Environment and Climate Change Canada 79 21 226

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Environment and Climate Change Canada 2 98 226
2020 Strategic Policy Branch 0 100 16

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 12247
2020 Environment and Climate Change Canada 0 100 226
2020 Strategic Policy Branch 0 100 16

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12247
2020 Environment and Climate Change Canada 7 93 226

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12247
2020 Environment and Climate Change Canada 4 96 226

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Environment and Climate Change Canada 9 91 226

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 28 72 12245
2020 Environment and Climate Change Canada 18 82 226

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 20 80 12245
2020 Environment and Climate Change Canada 19 81 226
2020 Strategic Policy Branch 32 68 16

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 17 83 12245
2020 Environment and Climate Change Canada 12 88 226
2020 Strategic Policy Branch 32 68 16

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 6 94 12245
2020 Environment and Climate Change Canada 4 96 226
2020 Strategic Policy Branch 0 100 16

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 26 74 12245
2020 Environment and Climate Change Canada 29 71 226

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 12245
2020 Environment and Climate Change Canada 34 66 226
2020 Strategic Policy Branch 44 56 16

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 12245
2020 Strategic Policy Branch 0 100 16

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 12245
2020 Environment and Climate Change Canada 2 98 226

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12245
2020 Environment and Climate Change Canada 6 94 226
2020 Strategic Policy Branch 0 100 16

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 12245
2020 Environment and Climate Change Canada 16 84 226

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 1 99 12245
2020 Strategic Policy Branch 0 100 16

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 16 84 12245
2020 Environment and Climate Change Canada 15 85 226

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 0 100 12245
2020 Environment and Climate Change Canada 0 100 226
2020 Strategic Policy Branch 0 100 16

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 12245
2020 Environment and Climate Change Canada 20 80 226

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 30 70 12247
2020 Environment and Climate Change Canada 37 63 226
2020 Strategic Policy Branch 31 69 16

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 12247
2020 Environment and Climate Change Canada 15 85 226

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Environment and Climate Change Canada 4 96 226

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 17 83 12247
2020 Environment and Climate Change Canada 16 84 226

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Environment and Climate Change Canada 7 93 226

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 6 94 12247
2020 Environment and Climate Change Canada 5 95 226
2020 Strategic Policy Branch 0 100 16

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Environment and Climate Change Canada 5 95 226

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Environment and Climate Change Canada 13 87 226

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 48 52 12247
2020 Environment and Climate Change Canada 43 57 226
2020 Strategic Policy Branch 38 62 16

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 11497
2020 Environment and Climate Change Canada 5 95 214
2020 Strategic Policy Branch 0 100 16

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 15 85 11497
2020 Environment and Climate Change Canada 19 81 214

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Environment and Climate Change Canada 5 95 214
2020 Strategic Policy Branch 0 100 16

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 11497
2020 Environment and Climate Change Canada 3 97 214

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 11497
2020 Strategic Policy Branch 0 100 16

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Environment and Climate Change Canada 4 96 214

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 11497
2020 Environment and Climate Change Canada 6 94 214

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 11497
2020 Environment and Climate Change Canada 12 88 214

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 11497
2020 Environment and Climate Change Canada 13 87 214
2020 Strategic Policy Branch 45 55 16

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 28 72 11497
2020 Environment and Climate Change Canada 29 71 214
2020 Strategic Policy Branch 33 67 16

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 11497
2020 Environment and Climate Change Canada 10 90 214

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 46 54 11497
2020 Environment and Climate Change Canada 50 50 214

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 11497
2020 Environment and Climate Change Canada 3 97 214

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 63 37 11497
2020 Environment and Climate Change Canada 64 36 214
2020 Strategic Policy Branch 51 49 16

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Environment and Climate Change Canada 4 96 214
2020 Strategic Policy Branch 0 100 16

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 11497
2020 Environment and Climate Change Canada 12 88 214

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 22 17 18 4 4 29 6 60 12 187795
2020 Environment and Climate Change Canada 18 16 15 3 2 38 7 63 9 4565
2020 Strategic Policy Branch 18 11 19 3 2 41 6 55 9 260
2020 Regional Director General - Ontario 18 10 18 5 5 44 0 49 18 39

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 30 16 4 3 9 1 73 9 187913
2020 Environment and Climate Change Canada 35 35 15 3 2 10 1 78 6 4574
2020 Strategic Policy Branch 34 34 17 4 2 9 0 75 6 260
2020 Regional Director General - Ontario 36 41 10 5 3 5 0 81 8 39

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 187153
2020 Environment and Climate Change Canada 7 93 4555
2020 Strategic Policy Branch 8 92 259
2020 Regional Director General - Ontario 8 92 39

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 187417
2020 Environment and Climate Change Canada 9 91 4559
2020 Strategic Policy Branch 8 92 260
2020 Regional Director General - Ontario 8 92 39

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 50 50 24105
2020 Environment and Climate Change Canada 48 52 416
2020 Strategic Policy Branch 43 57 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 79 21 24104
2020 Environment and Climate Change Canada 80 20 417
2020 Strategic Policy Branch 100 0 20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 33 8 7 3 0 0 82 10 19149
2020 Environment and Climate Change Canada 51 32 8 6 2 1 0 84 8 335
2020 Strategic Policy Branch 61 19 0 15 5 0 0 80 20 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 30 9 5 3 2 3 82 8 187986
2020 Environment and Climate Change Canada 49 34 7 4 1 3 3 87 6 4576
2020 Strategic Policy Branch 46 34 8 4 2 5 2 86 6 261
2020 Regional Director General - Ontario 56 29 8 5 0 3 0 87 5 39
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 32 14 10 6 3 0 70 16 187564
2020 Environment and Climate Change Canada 37 35 15 8 3 2 0 73 12 4563
2020 Strategic Policy Branch 30 35 14 13 3 5 0 69 17 260
2020 Regional Director General - Ontario 23 46 10 10 5 5 0 73 16 39

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 39 10 8 3 0 0 78 12 188293
2020 Environment and Climate Change Canada 33 44 11 9 2 0 0 77 11 4575
2020 Strategic Policy Branch 32 47 9 9 2 1 0 80 11 260
2020 Regional Director General - Ontario 36 49 13 0 3 0 0 85 3 39

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 37 12 9 4 1 0 76 13 187495
2020 Environment and Climate Change Canada 33 40 13 9 3 1 0 74 12 4553
2020 Strategic Policy Branch 32 45 11 8 3 1 0 78 11 259
2020 Regional Director General - Ontario 36 51 10 3 0 0 0 87 3 39

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 37 17 6 3 1 1 74 9 186885
2020 Environment and Climate Change Canada 29 39 19 9 2 1 1 69 11 4534
2020 Strategic Policy Branch 29 37 20 8 3 2 1 68 11 257
2020 Regional Director General - Ontario 34 29 32 2 3 0 0 63 5 38

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 34 12 4 2 1 1 81 7 187583
2020 Environment and Climate Change Canada 44 37 11 4 1 1 1 83 6 4560
2020 Strategic Policy Branch 44 38 10 3 1 2 2 85 4 258
2020 Regional Director General - Ontario 44 46 5 3 0 0 3 92 3 39

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 65 18 6 1 1 7 3 92 2 187791
2020 Environment and Climate Change Canada 69 19 4 1 0 5 2 94 1 4570
2020 Strategic Policy Branch 70 18 6 0 0 5 1 94 0 260
2020 Regional Director General - Ontario 85 5 3 0 0 5 3 97 0 39

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 50 33 9 5 2 2 0 84 7 187455
2020 Environment and Climate Change Canada 53 36 6 3 1 1 0 90 3 4550
2020 Strategic Policy Branch 50 34 8 5 1 2 0 86 6 258
2020 Regional Director General - Ontario 49 43 5 0 0 3 0 95 0 39

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 50 29 9 7 5 1 0 80 12 187389
2020 Environment and Climate Change Canada 54 31 7 5 2 1 0 86 7 4548
2020 Strategic Policy Branch 48 34 8 6 2 0 0 83 9 258
2020 Regional Director General - Ontario 42 45 8 3 3 0 0 87 5 38

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 52 28 9 6 4 1 0 81 10 187701
2020 Environment and Climate Change Canada 55 30 8 4 2 1 0 86 6 4566
2020 Strategic Policy Branch 57 31 6 3 1 1 0 89 5 260
2020 Regional Director General - Ontario 67 28 3 3 0 0 0 95 3 39

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 89 11 44722
2020 Environment and Climate Change Canada 95 5 1418
2020 Strategic Policy Branch 99 1 83
2020 Regional Director General - Ontario 100 0 20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 20 35 18 18 8 0 0 56 26 41680
2020 Environment and Climate Change Canada 19 34 21 18 6 1 1 53 25 1351
2020 Strategic Policy Branch 14 33 17 28 6 1 1 48 35 82
2020 Regional Director General - Ontario 20 15 30 15 10 5 5 39 28 20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 40 39 11 5 3 1 0 81 8 187949
2020 Environment and Climate Change Canada 45 41 9 3 1 1 0 87 4 4560
2020 Strategic Policy Branch 41 42 9 5 1 2 0 84 6 258
2020 Regional Director General - Ontario 37 52 5 5 0 0 0 90 5 38

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 28 12 11 8 1 1 69 20 187730
2020 Environment and Climate Change Canada 41 32 11 10 5 1 0 74 14 4561
2020 Strategic Policy Branch 37 31 14 11 5 2 0 69 17 260
2020 Regional Director General - Ontario 31 38 10 13 8 0 0 69 21 39

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 27 13 4 4 3 1 79 8 187225
2020 Environment and Climate Change Canada 54 28 10 3 2 2 0 85 5 4554
2020 Strategic Policy Branch 47 29 11 5 3 3 0 79 9 259
2020 Regional Director General - Ontario 40 37 3 8 5 8 0 83 14 38

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 33 15 10 7 2 0 68 17 188058
2020 Environment and Climate Change Canada 37 36 14 8 3 1 0 74 12 4577
2020 Strategic Policy Branch 34 37 11 10 6 3 0 73 16 260
2020 Regional Director General - Ontario 31 44 13 5 5 3 0 76 11 39

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 23 47 13 12 3 1 1 71 15 44705
2020 Environment and Climate Change Canada 21 51 12 11 2 1 1 74 14 1419
2020 Strategic Policy Branch 23 45 17 14 1 0 0 68 15 83
2020 Regional Director General - Ontario 20 50 15 15 0 0 0 70 15 20

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 25 18 11 11 0 1 60 22 188246
2020 Environment and Climate Change Canada 39 27 16 8 7 0 2 68 16 4574
2020 Strategic Policy Branch 42 31 13 7 6 0 2 74 13 260
2020 Regional Director General - Ontario 36 36 13 8 8 0 0 72 15 39

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 28 19 10 9 0 1 62 19 187765
2020 Environment and Climate Change Canada 31 32 19 11 7 0 1 64 17 4562
2020 Strategic Policy Branch 29 37 15 10 8 0 0 66 19 259
2020 Regional Director General - Ontario 21 44 18 10 8 0 0 64 18 39

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 21 27 25 15 11 0 1 48 26 188096
2020 Environment and Climate Change Canada 17 27 27 18 11 0 0 44 29 4565
2020 Strategic Policy Branch 10 29 25 22 14 0 0 39 36 259
2020 Regional Director General - Ontario 8 28 31 23 10 0 0 36 33 39

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 31 29 20 11 7 0 2 61 18 187628
2020 Environment and Climate Change Canada 25 31 22 13 7 0 1 57 21 4565
2020 Strategic Policy Branch 19 27 24 20 11 0 0 46 30 259
2020 Regional Director General - Ontario 15 41 26 13 5 0 0 56 18 39

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 24 21 14 12 1 1 52 26 187371
2020 Environment and Climate Change Canada 21 26 22 17 12 1 1 48 29 4554
2020 Strategic Policy Branch 18 24 21 22 14 1 0 43 36 258
2020 Regional Director General - Ontario 18 28 28 18 8 0 0 46 26 39

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 23 13 7 5 0 4 74 13 187251
2020 Environment and Climate Change Canada 40 28 15 9 5 0 3 69 15 4553
2020 Strategic Policy Branch 34 24 21 11 9 0 1 58 20 257
2020 Regional Director General - Ontario 42 21 18 10 8 0 0 63 18 38

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 30 27 21 12 10 0 1 58 21 187793
2020 Environment and Climate Change Canada 24 29 24 14 9 0 0 53 23 4569
2020 Strategic Policy Branch 22 25 21 21 12 0 0 47 33 258
2020 Regional Director General - Ontario 21 18 29 18 13 0 0 40 32 38

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 23 18 10 9 0 6 60 21 187713
2020 Environment and Climate Change Canada 30 24 18 11 9 0 8 59 21 4565
2020 Strategic Policy Branch 34 22 18 10 8 0 10 61 19 260
2020 Regional Director General - Ontario 28 26 21 18 5 0 3 55 24 39

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 33 19 8 5 1 1 68 13 187500
2020 Environment and Climate Change Canada 31 36 21 8 3 1 1 68 11 4565
2020 Strategic Policy Branch 32 34 20 9 3 0 1 67 13 259
2020 Regional Director General - Ontario 28 26 26 15 5 0 0 54 20 39

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 26 32 22 12 7 1 1 59 19 187397
2020 Environment and Climate Change Canada 25 36 23 10 5 0 1 62 15 4550
2020 Strategic Policy Branch 22 36 26 10 5 0 1 59 15 259
2020 Regional Director General - Ontario 24 39 18 5 8 3 3 67 14 38

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 31 19 10 6 0 1 65 16 187439
2020 Environment and Climate Change Canada 32 35 18 9 5 0 1 68 14 4557
2020 Strategic Policy Branch 26 37 18 12 6 0 1 64 18 259
2020 Regional Director General - Ontario 33 33 20 10 3 0 0 67 13 39

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 26 14 8 6 1 1 72 14 187021
2020 Environment and Climate Change Canada 48 28 12 7 4 0 1 77 11 4548
2020 Strategic Policy Branch 46 26 15 9 4 0 1 72 13 258
2020 Regional Director General - Ontario 31 28 26 5 10 0 0 59 15 39

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 30 30 21 11 6 0 1 61 17 187621
2020 Environment and Climate Change Canada 30 32 22 11 5 0 0 62 16 4564
2020 Strategic Policy Branch 30 30 21 12 6 0 1 60 18 259
2020 Regional Director General - Ontario 28 23 21 23 5 0 0 51 28 39

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 28 31 22 12 8 0 1 59 19 187551
2020 Environment and Climate Change Canada 26 34 23 11 5 0 0 61 16 4565
2020 Strategic Policy Branch 21 37 24 13 5 0 0 58 18 259
2020 Regional Director General - Ontario 16 45 24 13 3 0 0 60 16 38

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 28 14 5 3 0 1 77 9 186877
2020 Environment and Climate Change Canada 46 31 15 5 2 0 1 78 7 4544
2020 Strategic Policy Branch 46 30 16 5 2 0 1 77 7 260
2020 Regional Director General - Ontario 44 33 21 3 0 0 0 77 3 39

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 35 20 8 4 0 0 68 13 187065
2020 Environment and Climate Change Canada 26 38 22 9 5 0 0 65 14 4551
2020 Strategic Policy Branch 25 40 23 7 5 0 0 65 12 259
2020 Regional Director General - Ontario 31 31 31 5 3 0 0 62 8 39

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 17 7 2 2 1 4 89 4 186977
2020 Environment and Climate Change Canada 71 15 6 2 1 1 5 91 3 4547
2020 Strategic Policy Branch 78 10 7 0 1 0 4 92 1 259
2020 Regional Director General - Ontario 85 5 5 0 3 0 3 92 3 39

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 76 10 5 3 3 1 3 89 6 186882
2020 Environment and Climate Change Canada 82 8 3 1 2 1 3 94 3 4541
2020 Strategic Policy Branch 81 6 5 2 2 0 3 90 4 258
2020 Regional Director General - Ontario 92 0 3 0 5 0 0 92 5 39

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 67 20 7 3 2 0 2 89 4 186557
2020 Environment and Climate Change Canada 69 20 6 2 1 0 2 90 4 4533
2020 Strategic Policy Branch 73 16 6 2 1 0 2 91 3 259
2020 Regional Director General - Ontario 81 11 8 0 0 0 0 92 0 38

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 66 16 8 4 4 0 1 84 9 186974
2020 Environment and Climate Change Canada 67 18 7 4 3 0 1 86 7 4547
2020 Strategic Policy Branch 63 17 7 7 5 1 1 81 11 259
2020 Regional Director General - Ontario 71 16 3 5 5 0 0 87 10 38

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 61 11 4 2 1 0 21 91 3 187272
2020 Environment and Climate Change Canada 63 12 5 2 1 0 17 91 3 4559
2020 Strategic Policy Branch 65 12 2 1 0 0 19 96 2 259
2020 Regional Director General - Ontario 64 18 3 0 0 0 16 97 0 39

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 18 7 2 1 0 3 89 4 187971
2020 Environment and Climate Change Canada 72 17 5 2 1 0 3 92 2 4571
2020 Strategic Policy Branch 73 16 8 1 0 0 2 91 1 259
2020 Regional Director General - Ontario 67 20 13 0 0 0 0 87 0 39

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 16 7 4 4 0 2 86 8 188032
2020 Environment and Climate Change Canada 70 16 6 3 2 1 2 88 6 4564
2020 Strategic Policy Branch 66 18 4 8 3 0 1 85 11 260
2020 Regional Director General - Ontario 74 13 3 5 5 0 0 87 10 39

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 30 15 5 3 0 1 77 8 188018
2020 Environment and Climate Change Canada 43 31 16 6 2 0 1 75 8 4572
2020 Strategic Policy Branch 45 32 15 4 3 0 1 79 6 260
2020 Regional Director General - Ontario 46 44 5 3 3 0 0 90 5 39

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 40 22 7 4 0 0 67 11 188168
2020 Environment and Climate Change Canada 23 43 24 7 3 0 0 66 10 4576
2020 Strategic Policy Branch 27 41 25 6 1 0 0 68 7 261
2020 Regional Director General - Ontario 21 46 23 10 0 0 0 67 10 39

Question 72. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 14 33 34 13 5 0 0 48 18 188144
2020 Environment and Climate Change Canada 12 34 37 13 4 0 0 46 16 4573
2020 Strategic Policy Branch 12 31 38 14 6 0 0 43 20 261
2020 Regional Director General - Ontario 5 33 46 8 8 0 0 39 15 39

Question 73. After my workday, I feel emotionally drained.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 11 20 38 21 9 0 0 31 31 187534
2020 Environment and Climate Change Canada 9 20 39 23 8 0 0 32 29 4560
2020 Strategic Policy Branch 11 24 35 23 7 0 0 30 35 259
2020 Regional Director General - Ontario 10 28 36 21 5 0 0 26 38 39
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 29 50 20 1 63 37 188516
2020 Environment and Climate Change Canada 31 49 18 1 62 38 4585
2020 Strategic Policy Branch 35 46 18 1 57 43 261
2020 Regional Director General - Ontario 33 44 23 0 57 43 39

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 37 63 53712
2020 Environment and Climate Change Canada 34 66 1421
2020 Strategic Policy Branch 34 66 92
2020 Regional Director General - Ontario 39 61 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 18 12 7 6 2 10 71 15 188101
2020 Environment and Climate Change Canada 45 20 12 7 5 1 11 73 13 4576
2020 Strategic Policy Branch 46 20 9 7 6 1 12 75 15 259
2020 Regional Director General - Ontario 60 21 8 5 3 0 3 84 8 38

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 11 20 17 20 26 1 4 34 49 53684
2020 Environment and Climate Change Canada 9 19 16 22 27 1 5 30 53 1418
2020 Strategic Policy Branch 3 16 14 28 34 1 4 20 65 91
2020 Regional Director General - Ontario 0 25 17 8 50 0 0 25 59 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 16 15 21 36 1 3 24 60 53711
2020 Environment and Climate Change Canada 5 14 15 25 39 1 2 20 65 1421
2020 Strategic Policy Branch 3 14 4 27 48 1 2 18 78 92
2020 Regional Director General - Ontario 0 15 0 23 54 0 8 17 83 13
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