2020 Public Service Employee Survey Results by Theme for Medical Devices and Clinical Compliance Directorate

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	38	11	7	4	78	11	188177
2020	Health Canada	41	40	10	6	3	81	9	5235
2020	Regulatory Operations and Enforcement Branch	34	44	13	6	3	78	9	853
2020	Medical Devices and Clinical Compliance Directorate	31	50	10	4	5	81	9	120

Question 11. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	36	13	9	6	71	16	187805
2020	Health Canada	40	37	11	8	4	77	12	5204
2020	Regulatory Operations and Enforcement Branch	34	40	14	7	5	74	12	843
2020	Medical Devices and Clinical Compliance Directorate	37	40	12	5	6	77	11	120

Question 12. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	32	9	3	2	0	86	5	186823
2020	Health Canada	54	33	9	3	1	0	87	4	5197
2020	Regulatory Operations and Enforcement Branch	46	38	12	3	1	0	84	4	843
2020	Medical Devices and Clinical Compliance Directorate	45	40	11	1	2	2	86	2	120

Question 16. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	36	10	5	2	83	8	188122
2020	Health Canada	46	37	9	5	2	84	7	5234
2020	Regulatory Operations and Enforcement Branch	40	42	11	6	3	81	8	851
2020	Medical Devices and Clinical Compliance Directorate	38	44	11	3	3	82	7	121

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	31	13	7	5	0	75	12	187475
2020	Health Canada	47	32	12	5	3	1	80	8	5212
2020	Regulatory Operations and Enforcement Branch	45	35	12	4	3	0	81	7	848
2020	Medical Devices and Clinical Compliance Directorate	40	35	20	2	3	1	75	5	120

Question 51. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	42	33	13	7	5	0	75	12	186722
2020	Health Canada	46	34	11	5	3	0	81	8	5192
2020	Regulatory Operations and Enforcement Branch	43	37	12	4	3	0	80	7	846
2020	Medical Devices and Clinical Compliance Directorate	35	39	19	2	3	1	75	6	119

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	25	17	9	6	3	1	66	16	187915
2020	Health Canada	41	25	17	8	5	3	0	69	13	5227
2020	Regulatory Operations and Enforcement Branch	38	27	15	10	4	4	0	69	15	851
2020	Medical Devices and Clinical Compliance Directorate	35	28	17	9	5	5	0	67	15	121

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	25	14	4	3	1	4	78	8	187985
2020	Health Canada	53	25	12	4	2	1	3	81	6	5222
2020	Regulatory Operations and Enforcement Branch	49	27	14	4	2	1	3	79	6	847
2020	Medical Devices and Clinical Compliance Directorate	47	28	12	3	5	2	2	79	8	120

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	30	10	6	4	1	1	80	10	188026
2020	Health Canada	53	29	9	6	3	0	0	82	9	5229
2020	Regulatory Operations and Enforcement Branch	49	33	9	5	3	0	0	83	8	850
2020	Medical Devices and Clinical Compliance Directorate	50	32	8	8	2	0	0	82	10	120

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	56	25	9	5	4	0	82	9	188350
2020	Health Canada	60	24	8	5	3	0	85	7	5240
2020	Regulatory Operations and Enforcement Branch	56	29	9	3	2	1	86	5	854
2020	Medical Devices and Clinical Compliance Directorate	56	28	9	2	5	0	84	7	121

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	29	13	7	5	7	73	13	188297
2020	Health Canada	42	30	12	5	3	8	78	9	5237
2020	Regulatory Operations and Enforcement Branch	41	31	14	4	3	8	78	7	853
2020	Medical Devices and Clinical Compliance Directorate	36	29	17	3	4	11	73	8	121

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	31	14	9	7	2	68	17	187817
2020	Health Canada	38	34	14	7	4	3	74	12	5222
2020	Regulatory Operations and Enforcement Branch	34	36	17	7	4	2	72	11	846
2020	Medical Devices and Clinical Compliance Directorate	29	32	24	7	6	2	62	14	120

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	31	17	12	8	5	60	21	187771
2020	Health Canada	27	35	17	11	5	5	65	17	5220
2020	Regulatory Operations and Enforcement Branch	21	34	23	12	6	3	57	19	852
2020	Medical Devices and Clinical Compliance Directorate	13	26	32	11	14	3	41	26	121

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	25	34	15	14	9	2	61	24	188175
2020	Health Canada	25	37	16	13	6	2	64	19	5237
2020	Regulatory Operations and Enforcement Branch	21	42	19	11	7	2	63	18	851
2020	Medical Devices and Clinical Compliance Directorate	15	31	29	13	8	3	48	22	121

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	36	14	10	7	0	69	17	188210
2020	Health Canada	38	37	11	9	5	0	75	14	5228
2020	Regulatory Operations and Enforcement Branch	33	40	13	9	5	0	74	14	849
2020	Medical Devices and Clinical Compliance Directorate	36	38	10	8	6	2	75	14	120

Question 9. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	41	11	9	3	76	13	187222
2020	Health Canada	40	41	9	8	3	81	10	5206
2020	Regulatory Operations and Enforcement Branch	34	46	10	7	2	80	10	847
2020	Medical Devices and Clinical Compliance Directorate	32	44	12	10	2	76	12	119

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	11	7	5	1	1	77	12	187915
2020	Health Canada	50	31	10	6	3	0	0	81	10	5219
2020	Regulatory Operations and Enforcement Branch	45	35	11	6	3	0	0	80	9	847
2020	Medical Devices and Clinical Compliance Directorate	46	37	7	8	3	0	0	82	10	120

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	39	12	11	4	1	73	15	187496
2020	Health Canada	36	40	11	9	3	1	76	12	5208
2020	Regulatory Operations and Enforcement Branch	32	45	10	9	3	0	78	12	850
2020	Medical Devices and Clinical Compliance Directorate	29	48	10	5	7	1	78	13	121

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	24	13	5	4	2	2	77	10	187690
2020	Health Canada	54	24	10	5	4	1	1	80	9	5214
2020	Regulatory Operations and Enforcement Branch	51	29	9	5	4	1	1	82	10	849
2020	Medical Devices and Clinical Compliance Directorate	52	30	4	7	4	2	2	85	11	120

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	33	17	12	8	3	61	21	187687
2020	Health Canada	26	35	18	11	7	3	63	18	5209
2020	Regulatory Operations and Enforcement Branch	24	39	18	10	6	1	64	17	847
2020	Medical Devices and Clinical Compliance Directorate	16	43	18	13	7	2	61	21	118

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	28	15	14	14	3	2	55	29	188227
2020	Health Canada	24	28	15	15	13	3	2	54	29	5234
2020	Regulatory Operations and Enforcement Branch	21	30	16	17	12	3	2	53	30	853
2020	Medical Devices and Clinical Compliance Directorate	18	37	11	19	13	2	1	56	32	121

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	51	23	13	6	4	1	4	77	10	188359
2020	Health Canada	46	24	14	7	5	1	4	73	12	5239
2020	Regulatory Operations and Enforcement Branch	45	25	15	7	4	0	3	73	11	854
2020	Medical Devices and Clinical Compliance Directorate	46	27	16	6	2	0	4	75	8	121

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	47	24	14	6	4	1	3	74	11	188093
2020	Health Canada	46	26	15	6	3	1	3	75	10	5232
2020	Regulatory Operations and Enforcement Branch	43	30	15	6	4	0	2	75	10	854
2020	Medical Devices and Clinical Compliance Directorate	38	28	18	9	5	0	3	68	14	121

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	74	9	5	2	3	3	4	89	5	187576
2020	Health Canada	74	9	4	2	2	4	4	90	5	5220
2020	Regulatory Operations and Enforcement Branch	74	10	4	2	2	5	3	91	5	853
2020	Medical Devices and Clinical Compliance Directorate	71	12	2	2	3	4	5	92	6	121

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	72	11	5	2	2	2	7	91	4	187772
2020	Health Canada	73	11	4	2	1	2	8	93	3	5221
2020	Regulatory Operations and Enforcement Branch	73	11	3	2	1	2	8	93	3	852
2020	Medical Devices and Clinical Compliance Directorate	75	12	0	2	2	2	7	96	4	121

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	37	13	10	6	71	16	187289
2020	Health Canada	37	39	11	8	4	77	12	5199
2020	Regulatory Operations and Enforcement Branch	34	41	12	8	4	75	12	844
2020	Medical Devices and Clinical Compliance Directorate	36	37	13	10	4	73	14	119

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	33	15	8	6	71	14	187895
2020	Health Canada	41	35	13	7	4	76	11	5219
2020	Regulatory Operations and Enforcement Branch	38	34	15	9	4	73	12	847
2020	Medical Devices and Clinical Compliance Directorate	34	34	18	10	5	68	14	120

Question 15. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	39	12	8	4	75	12	186744
2020	Health Canada	38	41	11	7	2	80	10	5209
2020	Regulatory Operations and Enforcement Branch	30	48	12	7	2	79	9	848
2020	Medical Devices and Clinical Compliance Directorate	29	45	13	10	3	74	13	121

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	41	18	9	4	4	0	68	14	187878
2020	Health Canada	24	44	17	7	3	4	1	71	11	5217
2020	Regulatory Operations and Enforcement Branch	24	44	20	8	2	3	0	70	10	848
2020	Medical Devices and Clinical Compliance Directorate	15	47	21	10	3	3	1	65	14	120

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	31	10	8	5	0	0	77	13	187730
2020	Health Canada	46	32	10	8	4	0	0	78	12	5216
2020	Regulatory Operations and Enforcement Branch	42	36	10	8	3	0	1	78	12	852
2020	Medical Devices and Clinical Compliance Directorate	42	36	7	8	4	1	2	81	12	121

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	32	16	8	5	0	1	70	13	187208
2020	Health Canada	32	33	18	9	7	0	0	65	16	5205
2020	Regulatory Operations and Enforcement Branch	30	34	21	9	5	0	0	64	15	845
2020	Medical Devices and Clinical Compliance Directorate	23	32	20	12	10	2	0	57	23	121

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	188363
2020	Health Canada	41	59	5239
2020	Regulatory Operations and Enforcement Branch	43	57	853
2020	Medical Devices and Clinical Compliance Directorate	39	61	121

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	17	9	3	3	5	12	83	7	188232
2020	Health Canada	59	17	7	2	1	5	9	89	3	5234
2020	Regulatory Operations and Enforcement Branch	58	19	7	1	1	5	9	90	2	854
2020	Medical Devices and Clinical Compliance Directorate	53	18	5	1	3	7	13	88	5	121

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Public Service	24	41	35	188494
2020	Health Canada	25	38	37	5238
2020	Regulatory Operations and Enforcement Branch	26	37	37	854
2020	Medical Devices and Clinical Compliance Directorate	32	41	27	121

Question 54. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Public Service	17	38	28	4	6	6	45796
2020	Health Canada	11	40	31	3	8	6	1301
2020	Regulatory Operations and Enforcement Branch	7	44	33	3	7	6	223
2020	Medical Devices and Clinical Compliance Directorate	10	52	26	0	8	5	39

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	36	8	4	2	85	7	187373
2020	Health Canada	52	36	7	3	1	89	4	5203
2020	Regulatory Operations and Enforcement Branch	42	44	9	3	2	86	5	846
2020	Medical Devices and Clinical Compliance Directorate	40	48	9	1	2	88	3	120

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	42	15	8	3	1	74	11	188081
2020	Health Canada	31	45	15	5	2	1	78	7	5235
2020	Regulatory Operations and Enforcement Branch	27	46	17	7	1	1	74	8	852
2020	Medical Devices and Clinical Compliance Directorate	22	51	18	6	2	0	74	9	121

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	10	24	35	20	9	1	1	30	34	188088
2020	Health Canada	9	23	37	21	9	1	1	30	32	5234
2020	Regulatory Operations and Enforcement Branch	9	25	38	20	6	1	0	26	35	853
2020	Medical Devices and Clinical Compliance Directorate	10	25	45	12	5	2	0	18	36	121

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	15	26	29	19	2	2	50	23	187380
2020	Health Canada	6	13	26	32	19	2	2	53	20	5214
2020	Regulatory Operations and Enforcement Branch	7	15	29	35	12	1	1	48	22	851
2020	Medical Devices and Clinical Compliance Directorate	15	16	31	26	10	0	2	36	32	120

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	13	21	31	20	11	2	2	32	36	187586
2020	Health Canada	14	22	33	18	10	2	2	29	37	5218
2020	Regulatory Operations and Enforcement Branch	18	27	32	15	5	2	1	21	47	851
2020	Medical Devices and Clinical Compliance Directorate	26	31	21	13	7	1	1	20	58	121

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	14	30	29	17	1	2	48	21	187162
2020	Health Canada	9	17	33	25	13	1	1	39	27	5206
2020	Regulatory Operations and Enforcement Branch	7	16	37	29	10	1	0	40	23	850
2020	Medical Devices and Clinical Compliance Directorate	12	23	30	24	8	2	1	33	36	121

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	19	27	23	15	1	2	40	32	187650
2020	Health Canada	12	20	29	23	13	1	2	37	33	5226
2020	Regulatory Operations and Enforcement Branch	11	18	34	24	11	2	1	36	30	850
2020	Medical Devices and Clinical Compliance Directorate	14	28	32	16	4	3	2	22	44	121

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	8	14	24	27	19	4	3	50	24	187087
2020	Health Canada	8	15	27	27	18	3	3	47	24	5196
2020	Regulatory Operations and Enforcement Branch	7	16	27	29	17	3	1	47	25	847
2020	Medical Devices and Clinical Compliance Directorate	11	17	31	27	11	2	1	40	29	121

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	12	20	32	20	12	2	2	33	34	187395
2020	Health Canada	11	20	33	21	11	2	2	34	32	5206
2020	Regulatory Operations and Enforcement Branch	12	25	34	19	7	3	1	27	38	848
2020	Medical Devices and Clinical Compliance Directorate	18	27	27	15	7	3	2	23	48	121

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	17	36	26	12	1	1	39	25	187956
2020	Health Canada	5	14	39	29	12	1	1	42	19	5226
2020	Regulatory Operations and Enforcement Branch	5	15	38	29	12	1	1	42	20	851
2020	Medical Devices and Clinical Compliance Directorate	7	16	41	24	9	2	1	34	24	120

Question 37. I feel that change is managed well in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	36	19	15	7	2	59	22	187137
2020	Health Canada	21	39	20	12	4	3	62	17	5192
2020	Regulatory Operations and Enforcement Branch	16	42	22	13	4	2	59	18	839
2020	Medical Devices and Clinical Compliance Directorate	7	43	26	18	5	1	51	23	119

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	49	28	9	8	5	1	78	13	187747
2020	Health Canada	52	28	8	7	4	1	81	11	5220
2020	Regulatory Operations and Enforcement Branch	50	31	7	7	4	1	82	11	853
2020	Medical Devices and Clinical Compliance Directorate	49	33	4	8	4	2	84	12	121

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	54	30	7	5	3	85	8	187251
2020	Health Canada	60	29	5	4	2	89	6	5203
2020	Regulatory Operations and Enforcement Branch	57	31	5	5	1	88	7	850
2020	Medical Devices and Clinical Compliance Directorate	58	30	4	5	2	88	8	119

Question 22. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	35	11	5	2	1	82	7	186700
2020	Health Canada	51	33	9	4	2	1	85	6	5186
2020	Regulatory Operations and Enforcement Branch	47	35	10	5	1	2	84	6	844
2020	Medical Devices and Clinical Compliance Directorate	44	42	6	5	2	1	87	7	120

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	13	7	3	2	77	10	187243
2020	Health Canada	40	39	11	5	2	2	81	8	5208
2020	Regulatory Operations and Enforcement Branch	34	45	12	5	2	2	81	7	848
2020	Medical Devices and Clinical Compliance Directorate	31	46	16	2	2	4	80	3	120

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	34	13	5	3	4	1	78	8	187651
2020	Health Canada	42	35	12	4	2	5	0	81	6	5221
2020	Regulatory Operations and Enforcement Branch	37	39	13	4	1	5	0	80	6	852
2020	Medical Devices and Clinical Compliance Directorate	37	45	9	3	2	4	0	86	5	121

Question 49. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	53	31	8	4	3	85	7	187707
2020	Health Canada	55	32	7	3	2	88	5	5222
2020	Regulatory Operations and Enforcement Branch	54	35	7	3	2	89	5	850
2020	Medical Devices and Clinical Compliance Directorate	49	44	3	2	2	93	4	121

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	24	11	4	4	6	3	79	9	188004
2020	Health Canada	49	23	11	4	3	7	4	80	8	5228
2020	Regulatory Operations and Enforcement Branch	46	26	10	4	3	7	4	81	8	853
2020	Medical Devices and Clinical Compliance Directorate	43	27	12	3	2	7	6	79	7	121

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	32	16	5	3	6	1	75	8	188080
2020	Health Canada	37	34	15	5	2	7	1	76	7	5237
2020	Regulatory Operations and Enforcement Branch	31	36	17	6	1	8	1	74	7	852
2020	Medical Devices and Clinical Compliance Directorate	30	40	17	4	1	9	0	76	5	121

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	44	30	11	5	4	4	2	79	10	187541
2020	Health Canada	42	31	11	5	3	5	3	79	9	5219
2020	Regulatory Operations and Enforcement Branch	39	32	12	6	3	6	3	77	10	851
2020	Medical Devices and Clinical Compliance Directorate	35	41	9	2	2	10	2	86	4	121

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	2	6	21	17	39	12	1	10	66	3416
2020	Health Canada	1	6	22	11	38	19	2	10	62	95
2020	Regulatory Operations and Enforcement Branch	0	0	19	28	45	9	0	0	79	11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	30	17	8	6	6	4	65	16	187998
2020	Health Canada	29	30	17	7	4	8	6	68	13	5229
2020	Regulatory Operations and Enforcement Branch	26	32	19	7	4	9	4	66	13	854
2020	Medical Devices and Clinical Compliance Directorate	24	26	25	6	5	11	4	59	12	121

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	36	13	8	5	3	1	73	13	187863
2020	Health Canada	32	38	14	8	4	3	1	74	12	5222
2020	Regulatory Operations and Enforcement Branch	26	43	17	8	3	2	1	71	12	851
2020	Medical Devices and Clinical Compliance Directorate	23	44	14	11	5	2	1	69	16	121

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	36	16	6	4	2	74	10	187519
2020	Health Canada	36	38	17	4	2	2	75	7	5205
2020	Regulatory Operations and Enforcement Branch	29	42	20	5	2	2	72	7	848
2020	Medical Devices and Clinical Compliance Directorate	23	45	24	4	3	1	69	7	121

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	24	25	18	12	10	9	2	55	25	187781
2020	Health Canada	22	23	20	12	9	11	3	53	24	5224
2020	Regulatory Operations and Enforcement Branch	18	25	21	14	9	10	2	50	26	852
2020	Medical Devices and Clinical Compliance Directorate	13	24	27	13	9	12	2	44	25	120

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	37	45	4	10	3	83	13	188350
2020	Health Canada	38	46	4	10	2	85	12	5240
2020	Regulatory Operations and Enforcement Branch	35	51	3	8	2	86	10	853
2020	Medical Devices and Clinical Compliance Directorate	35	48	5	10	2	83	12	120

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	38	9	10	3	0	78	14	188104
2020	Health Canada	36	39	9	12	3	1	76	15	5234
2020	Regulatory Operations and Enforcement Branch	34	43	10	10	3	0	77	13	853
2020	Medical Devices and Clinical Compliance Directorate	32	48	10	7	2	2	81	10	121

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	36	9	7	3	0	81	10	186897
2020	Health Canada	46	35	9	7	2	0	82	9	5190
2020	Regulatory Operations and Enforcement Branch	44	39	10	5	2	0	83	7	847
2020	Medical Devices and Clinical Compliance Directorate	43	36	13	6	2	1	80	7	121

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	17	3	2	1	0	1	94	3	187710
2020	Health Canada	77	16	3	2	1	1	1	94	4	5219
2020	Regulatory Operations and Enforcement Branch	73	20	4	2	1	0	0	93	3	845
2020	Medical Devices and Clinical Compliance Directorate	73	20	2	3	1	1	1	94	4	116

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	41	21	12	5	5	12	4	74	12	188232
2020	Health Canada	48	27	13	4	2	4	1	80	6	5233
2020	Regulatory Operations and Enforcement Branch	45	27	14	5	2	5	2	77	7	852
2020	Medical Devices and Clinical Compliance Directorate	51	29	8	6	1	3	2	84	7	121

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	188242
2020	Health Canada	8	92	5235
2020	Regulatory Operations and Enforcement Branch	8	92	853
2020	Medical Devices and Clinical Compliance Directorate	10	90	121

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	18665
2020	Health Canada	43	57	451
2020	Regulatory Operations and Enforcement Branch	44	56	67

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	62	38	18665
2020	Health Canada	66	34	451
2020	Regulatory Operations and Enforcement Branch	69	31	67

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665
2020	Health Canada	9	91	451
2020	Regulatory Operations and Enforcement Branch	7	93	67
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	18665
2020	Health Canada	0	100	451
2020	Regulatory Operations and Enforcement Branch	0	100	67
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	18665
2020	Health Canada	6	94	451

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18665
2020	Health Canada	4	96	451
2020	Regulatory Operations and Enforcement Branch	7	93	67

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	18665
2020	Health Canada	3	97	451
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	39	61	18664
2020	Health Canada	35	65	451
2020	Regulatory Operations and Enforcement Branch	25	75	67

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	41	59	18664
2020	Health Canada	43	57	451
2020	Regulatory Operations and Enforcement Branch	43	57	67

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	47	53	18664
2020	Health Canada	47	53	451
2020	Regulatory Operations and Enforcement Branch	43	57	67

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	43	57	18664
2020	Health Canada	40	60	451
2020	Regulatory Operations and Enforcement Branch	33	67	67
2020	Medical Devices and Clinical Compliance Directorate	42	58	12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	33	67	18664
2020	Health Canada	35	65	451
2020	Regulatory Operations and Enforcement Branch	26	74	67

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	54	46	18664
2020	Health Canada	46	54	451
2020	Regulatory Operations and Enforcement Branch	58	42	67
2020	Medical Devices and Clinical Compliance Directorate	50	50	12

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	38	62	18664
2020	Health Canada	28	72	451
2020	Regulatory Operations and Enforcement Branch	35	65	67
2020	Medical Devices and Clinical Compliance Directorate	58	42	12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	18664
2020	Health Canada	1	99	451
2020	Regulatory Operations and Enforcement Branch	0	100	67
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18664
2020	Health Canada	4	96	451
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18664
2020	Health Canada	10	90	451
2020	Regulatory Operations and Enforcement Branch	9	91	67

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	52	48	18664
2020	Health Canada	52	48	451
2020	Regulatory Operations and Enforcement Branch	46	54	67

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	25	75	18664
2020	Health Canada	20	80	451
2020	Regulatory Operations and Enforcement Branch	11	89	67

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	18664
2020	Health Canada	16	84	451
2020	Regulatory Operations and Enforcement Branch	21	79	67

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	51	49	18666
2020	Health Canada	50	50	451
2020	Regulatory Operations and Enforcement Branch	52	48	67
2020	Medical Devices and Clinical Compliance Directorate	50	50	12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Health Canada	24	76	451
2020	Regulatory Operations and Enforcement Branch	32	68	67

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	18666
2020	Health Canada	8	92	451
2020	Regulatory Operations and Enforcement Branch	14	86	67
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	18666
2020	Health Canada	16	84	451
2020	Regulatory Operations and Enforcement Branch	18	82	67

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666
2020	Health Canada	10	90	451
2020	Regulatory Operations and Enforcement Branch	16	84	67

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	18666
2020	Health Canada	5	95	451
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	18666
2020	Health Canada	9	91	451
2020	Regulatory Operations and Enforcement Branch	7	93	67

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	18666
2020	Health Canada	13	87	451

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	18666
2020	Health Canada	28	72	451
2020	Regulatory Operations and Enforcement Branch	31	69	67

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	17329
2020	Health Canada	8	92	428

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	17329
2020	Health Canada	22	78	428

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329
2020	Health Canada	6	94	428
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	17329
2020	Health Canada	6	94	428

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329
2020	Health Canada	10	90	428

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	17329
2020	Health Canada	12	88	428

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	17329
2020	Health Canada	13	87	428

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	17329
2020	Health Canada	10	90	428

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329
2020	Health Canada	14	86	428

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	32	68	17329
2020	Health Canada	34	66	428
2020	Medical Devices and Clinical Compliance Directorate	42	58	12

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	10	90	17329
2020	Health Canada	10	90	428
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	49	51	17329
2020	Health Canada	47	53	428
2020	Medical Devices and Clinical Compliance Directorate	58	42	12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	17329
2020	Health Canada	2	98	428
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	57	43	17329
2020	Health Canada	55	45	428

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	17329
2020	Health Canada	4	96	428
2020	Medical Devices and Clinical Compliance Directorate	0	100	12

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	17329
2020	Health Canada	14	86	428

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	17	17	7	6	27	7	56	19	188041
2020	Health Canada	17	14	17	5	3	34	10	55	14	5225
2020	Regulatory Operations and Enforcement Branch	15	16	17	4	3	35	9	57	12	849
2020	Medical Devices and Clinical Compliance Directorate	9	23	15	2	6	35	11	59	14	120

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	29	15	6	5	8	1	71	12	187964
2020	Health Canada	33	31	17	4	3	12	1	73	8	5223
2020	Regulatory Operations and Enforcement Branch	30	34	18	3	3	12	0	73	7	849
2020	Medical Devices and Clinical Compliance Directorate	26	37	17	4	6	10	0	70	11	121

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	188014
2020	Health Canada	6	94	5230
2020	Regulatory Operations and Enforcement Branch	5	95	853
2020	Medical Devices and Clinical Compliance Directorate	6	94	121

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	36	64	12247
2020	Health Canada	31	69	310
2020	Regulatory Operations and Enforcement Branch	25	75	47

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	77	23	12247
2020	Health Canada	82	18	310
2020	Regulatory Operations and Enforcement Branch	83	17	47

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Health Canada	4	96	310

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	12247
2020	Health Canada	0	100	310
2020	Regulatory Operations and Enforcement Branch	0	100	47

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247
2020	Health Canada	9	91	310

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12247
2020	Health Canada	5	95	310
2020	Regulatory Operations and Enforcement Branch	13	87	47

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Health Canada	8	92	310

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	12245
2020	Health Canada	30	70	310
2020	Regulatory Operations and Enforcement Branch	23	77	47

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	20	80	12245
2020	Health Canada	24	76	310
2020	Regulatory Operations and Enforcement Branch	21	79	47

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12245
2020	Health Canada	17	83	310

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12245
2020	Health Canada	7	93	310

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	26	74	12245
2020	Health Canada	26	74	310
2020	Regulatory Operations and Enforcement Branch	25	75	47

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	27	73	12245
2020	Health Canada	18	82	310
2020	Regulatory Operations and Enforcement Branch	21	79	47

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	12245
2020	Health Canada	2	98	310
2020	Regulatory Operations and Enforcement Branch	0	100	47

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	12245
2020	Regulatory Operations and Enforcement Branch	0	100	47

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	8	92	12245
2020	Health Canada	11	89	310

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245
2020	Health Canada	23	77	310
2020	Regulatory Operations and Enforcement Branch	34	66	47

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	1	99	12245
2020	Health Canada	0	100	310
2020	Regulatory Operations and Enforcement Branch	0	100	47

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	16	84	12245
2020	Health Canada	18	82	310

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	No (%)	Total responses
2020	Public Service	100	12245
2020	Health Canada	100	310
2020	Regulatory Operations and Enforcement Branch	100	47

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	18	82	12245
2020	Health Canada	16	84	310
2020	Regulatory Operations and Enforcement Branch	15	85	47

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	30	70	12247
2020	Health Canada	31	69	310
2020	Regulatory Operations and Enforcement Branch	22	78	47

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	14	86	12247
2020	Health Canada	12	88	310

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Health Canada	5	95	310

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	17	83	12247
2020	Health Canada	12	88	310

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	12247
2020	Health Canada	5	95	310

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	6	94	12247
2020	Health Canada	5	95	310

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Health Canada	5	95	310

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	12247
2020	Health Canada	9	91	310

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	48	52	12247
2020	Health Canada	53	47	310
2020	Regulatory Operations and Enforcement Branch	72	28	47

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	5	95	11497
2020	Health Canada	2	98	294

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	15	85	11497
2020	Health Canada	18	82	294

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497
2020	Health Canada	3	97	294

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	3	97	11497
2020	Health Canada	3	97	294

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497
2020	Health Canada	4	96	294

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	7	93	11497
2020	Health Canada	11	89	294

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497
2020	Health Canada	12	88	294

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	11	89	11497
2020	Health Canada	11	89	294

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	28	72	11497
2020	Health Canada	26	74	294

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	11497
2020	Health Canada	7	93	294

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	46	54	11497
2020	Health Canada	43	57	294

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	2	98	11497

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	63	37	11497
2020	Health Canada	60	40	294

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	4	96	11497
2020	Health Canada	3	97	294

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	11497
2020	Health Canada	14	86	294

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	22	17	18	4	4	29	6	60	12	187795
2020	Health Canada	18	14	17	3	2	38	8	59	10	5212
2020	Regulatory Operations and Enforcement Branch	15	16	17	3	2	39	7	59	10	849
2020	Medical Devices and Clinical Compliance Directorate	12	19	19	1	3	39	7	57	7	121

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	36	30	16	4	3	9	1	73	9	187913
2020	Health Canada	34	31	16	4	2	12	1	76	6	5233
2020	Regulatory Operations and Enforcement Branch	32	34	18	2	2	11	1	74	5	853
2020	Medical Devices and Clinical Compliance Directorate	31	39	18	1	3	8	0	76	4	121

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	9	91	187153
2020	Health Canada	10	90	5215
2020	Regulatory Operations and Enforcement Branch	6	94	852
2020	Medical Devices and Clinical Compliance Directorate	6	94	121

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	13	87	187417
2020	Health Canada	14	86	5228
2020	Regulatory Operations and Enforcement Branch	9	91	854
2020	Medical Devices and Clinical Compliance Directorate	7	93	121

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	50	50	24105
2020	Health Canada	50	50	708
2020	Regulatory Operations and Enforcement Branch	46	54	79

Question 90. Were any workplace accommodation measures implemented?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	79	21	24104
2020	Health Canada	82	18	710
2020	Regulatory Operations and Enforcement Branch	79	21	80

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	33	8	7	3	82	10	19149
2020	Health Canada	51	30	8	9	2	81	11	577
2020	Regulatory Operations and Enforcement Branch	43	30	8	11	8	73	20	63

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	30	9	5	3	2	3	82	8	187986
2020	Health Canada	50	31	7	5	2	2	3	85	7	5238
2020	Regulatory Operations and Enforcement Branch	44	35	8	5	2	2	3	84	7	853
2020	Medical Devices and Clinical Compliance Directorate	45	39	5	3	3	2	2	88	7	121

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	32	14	10	6	3	70	16	187564
2020	Health Canada	38	34	13	8	4	3	74	13	5205
2020	Regulatory Operations and Enforcement Branch	30	38	17	8	5	3	70	13	853
2020	Medical Devices and Clinical Compliance Directorate	24	45	15	6	6	4	72	13	121

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	39	10	8	3	0	78	12	188293
2020	Health Canada	42	42	9	6	1	1	85	7	5238
2020	Regulatory Operations and Enforcement Branch	33	46	11	8	1	0	80	9	854
2020	Medical Devices and Clinical Compliance Directorate	32	45	15	6	2	0	77	8	121

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	38	37	12	9	4	1	76	13	187495
2020	Health Canada	43	40	10	5	1	1	84	7	5224
2020	Regulatory Operations and Enforcement Branch	34	44	12	7	2	1	79	9	851
2020	Medical Devices and Clinical Compliance Directorate	32	39	13	9	3	3	74	12	121

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	35	37	17	6	3	1	1	74	9	186885
2020	Health Canada	33	37	19	6	2	1	2	72	8	5208
2020	Regulatory Operations and Enforcement Branch	27	42	21	7	2	1	1	69	9	848
2020	Medical Devices and Clinical Compliance Directorate	25	52	16	5	1	0	2	78	6	120

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	34	12	4	2	1	1	81	7	187583
2020	Health Canada	47	34	12	3	1	1	2	84	4	5228
2020	Regulatory Operations and Enforcement Branch	41	39	14	3	1	1	1	82	4	852
2020	Medical Devices and Clinical Compliance Directorate	41	36	16	5	1	1	1	78	5	121

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	65	18	6	1	1	7	3	92	2	187791
2020	Health Canada	73	18	4	0	0	4	1	95	1	5227
2020	Regulatory Operations and Enforcement Branch	65	22	6	1	0	5	1	93	1	853
2020	Medical Devices and Clinical Compliance Directorate	65	19	8	1	0	6	2	91	1	121

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	33	9	5	2	2	84	7	187455
2020	Health Canada	58	32	6	2	1	1	91	3	5209
2020	Regulatory Operations and Enforcement Branch	51	37	6	3	1	1	90	4	852
2020	Medical Devices and Clinical Compliance Directorate	54	39	4	2	0	2	94	2	121

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	50	29	9	7	5	1	80	12	187389
2020	Health Canada	52	30	8	6	3	1	83	10	5214
2020	Regulatory Operations and Enforcement Branch	47	33	9	6	4	1	81	10	854
2020	Medical Devices and Clinical Compliance Directorate	51	29	9	7	3	1	81	10	121

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	52	28	9	6	4	1	0	81	10	187701
2020	Health Canada	58	28	8	3	1	1	1	88	4	5224
2020	Regulatory Operations and Enforcement Branch	51	32	10	4	2	1	1	84	6	853
2020	Medical Devices and Clinical Compliance Directorate	53	31	8	6	0	2	0	86	6	121

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	89	11	44722
2020	Health Canada	98	2	1259
2020	Regulatory Operations and Enforcement Branch	98	2	163
2020	Medical Devices and Clinical Compliance Directorate	100	0	22

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	20	35	18	18	8	0	56	26	41680
2020	Health Canada	21	34	19	17	8	1	56	25	1231
2020	Regulatory Operations and Enforcement Branch	25	28	19	18	10	1	53	28	160
2020	Medical Devices and Clinical Compliance Directorate	27	27	18	14	14	0	55	27	22

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	40	39	11	5	3	1	81	8	187949
2020	Health Canada	48	38	9	3	1	1	87	4	5225
2020	Regulatory Operations and Enforcement Branch	38	45	12	4	1	1	83	5	851
2020	Medical Devices and Clinical Compliance Directorate	36	48	11	2	2	1	85	3	121

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	39	28	12	11	8	1	1	69	20	187730
2020	Health Canada	40	30	10	11	7	2	1	72	18	5224
2020	Regulatory Operations and Enforcement Branch	33	35	14	10	7	1	0	69	17	849
2020	Medical Devices and Clinical Compliance Directorate	34	39	9	9	7	2	0	74	16	119

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	27	13	4	4	3	1	79	8	187225
2020	Health Canada	51	27	11	4	2	3	1	82	7	5201
2020	Regulatory Operations and Enforcement Branch	47	31	14	3	3	2	0	80	6	849
2020	Medical Devices and Clinical Compliance Directorate	49	30	12	1	5	3	1	82	6	119

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	33	15	10	7	2	68	17	188058
2020	Health Canada	36	35	15	8	4	2	72	13	5228
2020	Regulatory Operations and Enforcement Branch	30	38	19	8	4	1	69	12	852
2020	Medical Devices and Clinical Compliance Directorate	26	39	19	8	5	2	67	14	121

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	23	47	13	12	3	1	1	71	15	44705
2020	Health Canada	25	48	12	12	3	1	0	74	15	1259
2020	Regulatory Operations and Enforcement Branch	20	45	12	19	3	1	0	65	22	164
2020	Medical Devices and Clinical Compliance Directorate	14	45	18	18	5	0	0	59	23	22

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	34	25	18	11	11	1	60	22	188246
2020	Health Canada	40	24	16	9	8	2	66	17	5236
2020	Regulatory Operations and Enforcement Branch	36	25	19	9	10	1	61	19	854
2020	Medical Devices and Clinical Compliance Directorate	38	30	17	8	5	2	69	14	121

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	28	19	10	9	1	62	19	187765
2020	Health Canada	34	31	18	9	6	1	66	15	5211
2020	Regulatory Operations and Enforcement Branch	26	31	21	12	10	0	57	22	852
2020	Medical Devices and Clinical Compliance Directorate	29	30	25	10	6	0	59	16	121

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	21	27	25	15	11	0	1	48	26	188096
2020	Health Canada	16	25	27	18	14	0	0	41	32	5230
2020	Regulatory Operations and Enforcement Branch	13	23	31	18	14	0	0	37	32	851
2020	Medical Devices and Clinical Compliance Directorate	8	22	30	21	18	2	0	31	39	121

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	31	29	20	11	7	2	61	18	187628
2020	Health Canada	24	28	23	14	10	1	53	24	5227
2020	Regulatory Operations and Enforcement Branch	22	31	26	12	9	0	53	21	852
2020	Medical Devices and Clinical Compliance Directorate	17	25	32	13	14	0	41	26	121

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	24	21	14	12	1	1	52	26	187371
2020	Health Canada	22	25	22	16	13	1	2	48	29	5214
2020	Regulatory Operations and Enforcement Branch	22	26	24	16	11	1	1	48	27	846
2020	Medical Devices and Clinical Compliance Directorate	15	21	25	25	12	2	1	37	38	119

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	23	13	7	5	0	4	74	13	187251
2020	Health Canada	36	25	17	10	9	0	3	64	19	5208
2020	Regulatory Operations and Enforcement Branch	36	28	17	9	8	1	2	65	17	846
2020	Medical Devices and Clinical Compliance Directorate	31	28	14	10	14	2	2	61	24	121

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	27	21	12	10	0	1	58	21	187793
2020	Health Canada	23	26	23	15	13	0	1	49	28	5224
2020	Regulatory Operations and Enforcement Branch	22	26	23	16	12	1	0	48	28	852
2020	Medical Devices and Clinical Compliance Directorate	21	29	20	18	10	2	1	52	28	121

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	23	18	10	9	6	60	21	187713
2020	Health Canada	28	22	18	11	12	9	55	25	5216
2020	Regulatory Operations and Enforcement Branch	28	21	19	13	12	7	52	27	852
2020	Medical Devices and Clinical Compliance Directorate	30	22	16	14	10	8	57	26	121

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	33	19	8	5	1	1	68	13	187500
2020	Health Canada	33	35	19	7	4	1	2	69	11	5205
2020	Regulatory Operations and Enforcement Branch	27	37	22	8	4	1	1	65	13	852
2020	Medical Devices and Clinical Compliance Directorate	22	33	27	11	5	2	0	56	16	121

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	26	32	22	12	7	1	1	59	19	187397
2020	Health Canada	25	34	23	11	6	0	1	60	17	5209
2020	Regulatory Operations and Enforcement Branch	21	34	27	12	5	0	1	56	17	850
2020	Medical Devices and Clinical Compliance Directorate	12	36	30	14	7	0	1	48	22	121

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	31	19	10	6	0	1	65	16	187439
2020	Health Canada	34	32	18	10	5	0	1	67	15	5209
2020	Regulatory Operations and Enforcement Branch	32	32	20	11	5	0	0	64	15	851
2020	Medical Devices and Clinical Compliance Directorate	23	28	27	13	8	1	0	51	21	121

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	26	14	8	6	1	1	72	14	187021
2020	Health Canada	47	26	14	7	5	0	1	74	12	5200
2020	Regulatory Operations and Enforcement Branch	45	28	14	7	6	0	0	73	13	850
2020	Medical Devices and Clinical Compliance Directorate	44	26	14	6	9	0	0	70	15	121

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	30	30	21	11	6	1	61	17	187621
2020	Health Canada	26	32	24	11	6	1	59	17	5216
2020	Regulatory Operations and Enforcement Branch	24	32	24	12	7	0	56	19	850
2020	Medical Devices and Clinical Compliance Directorate	18	37	23	13	10	0	55	22	120

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	28	31	22	12	8	1	59	19	187551
2020	Health Canada	24	33	23	12	7	1	58	19	5214
2020	Regulatory Operations and Enforcement Branch	21	31	26	14	8	0	52	22	849
2020	Medical Devices and Clinical Compliance Directorate	16	32	26	14	12	0	48	26	121

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	48	28	14	5	3	1	77	9	186877
2020	Health Canada	45	30	16	5	3	1	76	8	5195
2020	Regulatory Operations and Enforcement Branch	44	29	17	5	3	1	75	8	847
2020	Medical Devices and Clinical Compliance Directorate	46	33	14	2	3	2	81	5	120

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	33	35	20	8	4	0	68	13	187065
2020	Health Canada	32	37	19	7	4	1	70	11	5199
2020	Regulatory Operations and Enforcement Branch	35	35	18	7	4	0	71	11	847
2020	Medical Devices and Clinical Compliance Directorate	34	38	16	8	4	0	72	12	121

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	17	7	2	2	1	4	89	4	186977
2020	Health Canada	67	17	6	2	2	1	5	90	4	5197
2020	Regulatory Operations and Enforcement Branch	69	16	5	1	2	1	6	91	4	847
2020	Medical Devices and Clinical Compliance Directorate	69	19	4	2	0	0	6	94	2	120

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	76	10	5	3	3	1	3	89	6	186882
2020	Health Canada	79	9	4	2	2	1	4	92	4	5188
2020	Regulatory Operations and Enforcement Branch	78	10	3	3	2	1	3	91	6	842
2020	Medical Devices and Clinical Compliance Directorate	74	11	1	5	2	2	5	91	8	118

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	67	20	7	3	2	2	89	4	186557
2020	Health Canada	69	19	6	2	1	2	91	3	5193
2020	Regulatory Operations and Enforcement Branch	65	23	7	2	1	1	89	3	844
2020	Medical Devices and Clinical Compliance Directorate	62	25	6	4	1	2	89	5	121

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	66	16	8	4	4	1	84	9	186974
2020	Health Canada	68	17	6	3	3	2	87	7	5203
2020	Regulatory Operations and Enforcement Branch	68	18	5	4	4	1	87	8	848
2020	Medical Devices and Clinical Compliance Directorate	66	17	4	4	6	3	86	10	120

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	61	11	4	2	1	0	21	91	3	187272
2020	Health Canada	60	11	4	1	1	0	23	92	3	5199
2020	Regulatory Operations and Enforcement Branch	58	11	3	1	1	0	25	93	3	848
2020	Medical Devices and Clinical Compliance Directorate	51	9	3	2	0	2	33	92	4	121

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	18	7	2	1	0	3	89	4	187971
2020	Health Canada	70	18	5	2	1	1	4	92	2	5224
2020	Regulatory Operations and Enforcement Branch	66	20	6	3	1	0	3	90	4	851
2020	Medical Devices and Clinical Compliance Directorate	56	25	10	4	2	3	2	84	6	121

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	68	16	7	4	4	2	86	8	188032
2020	Health Canada	65	18	7	4	4	2	85	8	5216
2020	Regulatory Operations and Enforcement Branch	61	21	5	5	6	2	84	11	849
2020	Medical Devices and Clinical Compliance Directorate	62	20	5	4	8	1	83	12	121

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	46	30	15	5	3	0	1	77	8	188018
2020	Health Canada	43	30	16	6	3	0	2	74	9	5229
2020	Regulatory Operations and Enforcement Branch	42	31	16	6	3	0	2	74	9	853
2020	Medical Devices and Clinical Compliance Directorate	45	27	15	6	5	1	1	74	11	121

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	27	40	22	7	4	67	11	188168
2020	Health Canada	26	42	22	6	3	69	9	5236
2020	Regulatory Operations and Enforcement Branch	21	43	25	8	3	64	11	852
2020	Medical Devices and Clinical Compliance Directorate	23	44	25	6	2	67	8	121

Question 72. Overall, my level of work-related stress is...
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	14	33	34	13	5	48	18	188144
2020	Health Canada	11	33	36	14	5	44	20	5232
2020	Regulatory Operations and Enforcement Branch	9	30	40	16	6	39	21	851
2020	Medical Devices and Clinical Compliance Directorate	8	25	42	17	8	33	25	121

Question 73. After my workday, I feel emotionally drained.
Survey year	Organization	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	38	21	9	31	31	187534
2020	Health Canada	12	20	39	20	8	28	33	5220
2020	Regulatory Operations and Enforcement Branch	11	23	39	20	6	27	34	850
2020	Medical Devices and Clinical Compliance Directorate	13	28	38	16	5	21	41	121

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	29	50	20	1	63	37	188516
2020	Health Canada	28	51	20	1	65	35	5241
2020	Regulatory Operations and Enforcement Branch	35	42	22	1	54	46	854
2020	Medical Devices and Clinical Compliance Directorate	33	39	28	0	54	46	121

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2020	Public Service	37	63	53712
2020	Health Canada	34	66	1468
2020	Regulatory Operations and Enforcement Branch	25	75	306
2020	Medical Devices and Clinical Compliance Directorate	17	83	42

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	45	18	12	7	6	2	10	71	15	188101
2020	Health Canada	43	20	12	7	6	1	11	71	15	5233
2020	Regulatory Operations and Enforcement Branch	43	18	15	7	6	2	9	68	15	853
2020	Medical Devices and Clinical Compliance Directorate	45	21	10	5	4	5	10	78	11	121

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	11	20	17	20	26	1	4	34	49	53684
2020	Health Canada	11	21	17	21	23	1	5	35	47	1465
2020	Regulatory Operations and Enforcement Branch	8	20	19	21	27	1	3	29	51	306
2020	Medical Devices and Clinical Compliance Directorate	2	7	33	24	26	2	5	10	54	42

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Public Service	7	16	15	21	36	1	3	24	60	53711
2020	Health Canada	6	16	16	23	35	1	2	23	60	1467
2020	Regulatory Operations and Enforcement Branch	4	15	16	24	39	0	2	19	64	306
2020	Medical Devices and Clinical Compliance Directorate	5	10	19	21	40	2	2	15	65	42

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Medical Devices and Clinical Compliance Directorate

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark