2020 Public Service Employee Survey Results by Theme for Health Canada

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 40 38 11 7 4 0 0 78 11 188177
2020 Health Canada 41 40 10 6 3 0 0 81 9 5235
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Health Canada 39 39 11 7 4 0 0 78 11 5427
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Health Canada 36 42 11 7 4 0 0 78 11 4359
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Health Canada 34 43 10 8 5 0 0 77 12 6013
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Health Canada 30 44 11 10 6 0 0 74 15 6692

Question 11. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 36 13 9 6 0 0 71 16 187805
2020 Health Canada 40 37 11 8 4 0 0 77 12 5204
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Health Canada 37 37 12 10 5 0 0 73 15 5416
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Health Canada 35 37 12 9 6 0 0 72 16 4377
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Health Canada 31 37 12 11 9 0 0 68 19 6004

Question 12. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 32 9 3 2 0 0 86 5 186823
2020 Health Canada 54 33 9 3 1 0 0 87 4 5197
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Health Canada 53 32 9 3 2 0 0 86 5 5402
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Health Canada 50 35 10 3 2 0 0 85 5 4351
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Health Canada 52 34 9 3 2 0 0 87 4 6000
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Health Canada 59 30 7 3 1 0 0 89 4 6689

Question 16. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 36 10 5 2 0 0 83 8 188122
2020 Health Canada 46 37 9 5 2 0 0 84 7 5234
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Health Canada 44 38 10 5 2 0 0 82 8 5434
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Health Canada 40 41 10 5 3 0 0 81 8 4374
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Health Canada 40 39 11 5 4 0 0 80 9 5989
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Health Canada 38 40 11 7 4 0 0 78 11 6691

Question 50. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 31 13 7 5 0 0 75 12 187475
2020 Health Canada 47 32 12 5 3 1 0 80 8 5212
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Health Canada 42 33 15 6 4 1 0 75 10 5416
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Health Canada 39 33 16 6 4 1 0 73 11 4364
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Health Canada 35 33 17 8 6 1 0 69 15 6001
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Health Canada 26 37 18 10 8 1 0 64 18 6650

Question 51. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 42 33 13 7 5 0 0 75 12 186722
2020 Health Canada 46 34 11 5 3 0 0 81 8 5192
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Health Canada 40 36 14 7 3 0 0 76 10 5381
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Health Canada 38 36 14 7 4 0 0 75 11 4340
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Health Canada 34 36 15 9 6 0 0 71 14 6013
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Health Canada 26 38 16 12 7 0 0 65 18 6650

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 25 17 9 6 3 1 66 16 187915
2020 Health Canada 41 25 17 8 5 3 0 69 13 5227
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Health Canada 36 26 19 10 6 3 0 64 17 5432
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Health Canada 34 26 19 10 7 4 0 62 18 4376
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Health Canada 30 26 18 12 9 4 0 59 22 6002
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Health Canada 26 26 19 14 11 4 0 54 26 6653
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 25 14 4 3 1 4 78 8 187985
2020 Health Canada 53 25 12 4 2 1 3 81 6 5222
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Health Canada 51 26 12 4 3 1 3 80 8 5427

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 30 10 6 4 1 1 80 10 188026
2020 Health Canada 53 29 9 6 3 0 0 82 9 5229
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Health Canada 50 29 9 7 4 1 1 79 11 5410
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Health Canada 48 31 9 7 4 1 0 80 11 4329
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Health Canada 45 31 9 8 5 1 1 77 14 6009
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Health Canada 42 33 10 9 6 1 0 75 15 6670

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 56 25 9 5 4 0 0 82 9 188350
2020 Health Canada 60 24 8 5 3 0 0 85 7 5240
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Health Canada 56 26 8 6 4 0 0 82 10 5431
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Health Canada 52 27 10 6 5 0 0 79 11 4354
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Health Canada 52 25 10 7 5 0 0 78 12 6000
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Health Canada 48 28 10 7 6 0 0 76 13 6666

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 29 13 7 5 7 0 73 13 188297
2020 Health Canada 42 30 12 5 3 8 0 78 9 5237
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Health Canada 34 32 14 8 4 7 0 71 13 5423
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Health Canada 32 30 16 8 5 9 0 68 15 4382
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Health Canada 27 32 16 10 7 9 1 64 18 6015
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Health Canada 23 32 18 10 6 10 0 62 18 6659

Question 32. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 31 14 9 7 2 0 68 17 187817
2020 Health Canada 38 34 14 7 4 3 0 74 12 5222
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Health Canada 30 34 17 11 6 3 0 66 17 5407
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Health Canada 28 32 17 12 7 3 0 63 20 4370
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Health Canada 23 33 18 13 9 3 0 58 24 6009
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Health Canada 20 32 21 14 10 3 0 54 25 6649

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 26 31 17 12 8 5 0 60 21 187771
2020 Health Canada 27 35 17 11 5 5 0 65 17 5220
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Health Canada 22 31 20 14 7 6 0 56 23 5404
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Health Canada 20 30 20 15 8 7 1 54 25 4366
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Health Canada 16 29 20 17 10 7 0 49 29 6008
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Health Canada 13 28 22 19 11 6 0 44 32 6656

Question 34. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 25 34 15 14 9 2 0 61 24 188175
2020 Health Canada 25 37 16 13 6 2 0 64 19 5237
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Health Canada 20 32 18 17 9 3 0 54 27 5416
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Health Canada 18 31 17 19 10 4 0 52 30 4378
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Health Canada 16 31 18 18 13 4 0 49 32 6013
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Health Canada 14 30 19 20 13 3 0 46 34 6652
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 36 14 10 7 0 0 69 17 188210
2020 Health Canada 38 37 11 9 5 0 0 75 14 5228
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Health Canada 32 37 13 11 6 0 0 69 18 5429
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Health Canada 31 35 15 11 7 0 0 66 18 4370
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Health Canada 28 36 15 12 10 0 0 63 22 6016
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Health Canada 23 36 16 14 10 0 0 59 25 6693

Question 9. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 41 11 9 3 0 0 76 13 187222
2020 Health Canada 40 41 9 8 3 0 0 81 10 5206
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Health Canada 37 42 10 8 3 0 0 79 11 5403
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Health Canada 36 40 11 9 4 0 0 76 13 4371
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Health Canada 33 42 10 10 5 0 0 75 14 6007

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 30 11 7 5 1 1 77 12 187915
2020 Health Canada 50 31 10 6 3 0 0 81 10 5219
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Health Canada 46 31 10 7 4 1 0 78 11 5424
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Health Canada 43 34 11 8 4 1 1 78 12 4351
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Health Canada 44 32 11 7 6 1 1 76 13 6014
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Health Canada 40 34 11 9 5 1 0 75 14 6675

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 39 12 11 4 0 1 73 15 187496
2020 Health Canada 36 40 11 9 3 0 1 76 12 5208
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Health Canada 31 40 12 13 4 0 0 71 17 5414
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Health Canada 27 44 11 12 4 0 1 72 17 4370
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Health Canada 27 39 12 14 7 0 0 67 21 6013
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Health Canada 22 39 13 17 8 0 0 61 25 6698

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 24 13 5 4 2 2 77 10 187690
2020 Health Canada 54 24 10 5 4 1 1 80 9 5214

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 33 17 12 8 3 0 61 21 187687
2020 Health Canada 26 35 18 11 7 3 0 63 18 5209
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Health Canada 22 33 19 15 9 2 0 57 24 5419
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Health Canada 22 32 18 14 10 3 0 56 25 4362
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Health Canada 23 32 16 16 11 2 0 56 28 5999
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Health Canada 17 29 18 19 14 2 0 47 34 6653

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 28 15 14 14 3 2 55 29 188227
2020 Health Canada 24 28 15 15 13 3 2 54 29 5234
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Health Canada 21 27 16 15 16 2 1 50 33 5431
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Health Canada 18 29 15 15 17 3 2 50 34 4362
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Health Canada 18 24 15 17 21 3 2 45 40 5999
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Health Canada 13 22 15 20 25 3 2 37 47 6651

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 51 23 13 6 4 1 4 77 10 188359
2020 Health Canada 46 24 14 7 5 1 4 73 12 5239
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Health Canada 50 25 13 5 3 1 4 78 8 5420

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 47 24 14 6 4 1 3 74 11 188093
2020 Health Canada 46 26 15 6 3 1 3 75 10 5232
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Health Canada 44 26 16 6 4 1 3 73 11 5416

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 74 9 5 2 3 3 4 89 5 187576
2020 Health Canada 74 9 4 2 2 4 4 90 5 5220
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Health Canada 74 8 5 2 3 4 4 90 5 5406

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 72 11 5 2 2 2 7 91 4 187772
2020 Health Canada 73 11 4 2 1 2 8 93 3 5221
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Health Canada 78 7 3 1 1 1 9 94 3 5411

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 37 13 10 6 0 0 71 16 187289
2020 Health Canada 37 39 11 8 4 0 0 77 12 5199
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Health Canada 34 39 12 9 5 0 0 74 14 5402
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Health Canada 31 40 13 10 5 0 0 72 15 4364
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Health Canada 31 41 11 10 6 0 0 72 17 5996
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Health Canada 22 43 13 14 8 0 0 65 22 6696

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 33 15 8 6 0 0 71 14 187895
2020 Health Canada 41 35 13 7 4 0 0 76 11 5219
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Health Canada 37 35 15 8 5 0 0 72 12 5422
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Health Canada 35 34 15 9 5 0 0 70 15 4343
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Health Canada 35 35 14 10 6 0 0 70 16 6005
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Health Canada 29 36 15 12 7 0 0 66 19 6695

Question 15. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 39 12 8 4 0 0 75 12 186744
2020 Health Canada 38 41 11 7 2 0 0 80 10 5209
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Health Canada 35 40 12 8 4 0 1 76 12 5347
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Health Canada 34 36 14 10 5 0 0 71 15 4366
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Health Canada 34 36 13 10 6 0 0 71 16 5996
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Health Canada 28 39 15 11 7 0 0 67 18 6690

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 41 18 9 4 4 0 68 14 187878
2020 Health Canada 24 44 17 7 3 4 1 71 11 5217
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Health Canada 21 42 19 9 4 4 1 67 13 5422
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Health Canada 21 37 22 9 5 4 0 62 15 4370
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Health Canada 20 36 20 12 7 5 0 59 20 6003

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 31 10 8 5 0 0 77 13 187730
2020 Health Canada 46 32 10 8 4 0 0 78 12 5216
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Health Canada 50 30 9 6 4 0 0 81 11 5417
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Health Canada 47 32 9 7 4 0 0 80 11 4366
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Health Canada 45 31 9 8 6 0 0 77 14 6006
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Health Canada 38 35 11 9 6 0 0 74 16 6694

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 32 16 8 5 0 1 70 13 187208
2020 Health Canada 32 33 18 9 7 0 0 65 16 5205
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Health Canada 38 33 16 7 4 0 0 72 12 5399
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Health Canada 37 33 16 8 5 0 1 71 13 4388
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Health Canada 34 37 16 8 4 0 1 72 12 6013
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Health Canada 33 36 18 7 5 0 1 70 12 6691

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 188363
2020 Health Canada 41 59 5239

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 52 17 9 3 3 5 12 83 7 188232
2020 Health Canada 59 17 7 2 1 5 9 89 3 5234

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Public Service 24 41 35 188494
2020 Health Canada 25 38 37 5238
2019 Public Service 27 38 35 181906
2019 Health Canada 30 33 36 5441
2018 Public Service 27 39 35 161647
2018 Health Canada 30 33 37 4382
2017 Public Service 26 40 34 174196
2017 Health Canada 31 35 35 6008
2014 Public Service 26 40 34 180859
2014 Health Canada 30 35 36 6654

Question 54. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Public Service 17 38 28 4 6 6 45796
2020 Health Canada 11 40 31 3 8 6 1301
2019 Public Service 15 33 29 6 12 6 49800
2019 Health Canada 9 36 33 3 11 7 1620
2018 Public Service 17 33 30 6 8 6 43390
2018 Health Canada 12 33 34 4 13 5 1262
2017 Public Service 18 30 29 6 10 6 45785
2017 Health Canada 12 31 35 7 7 8 1863
2014 Public Service 18 32 30 10 9999 11 47681
2014 Health Canada 11 30 39 9 9999 11 1984
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 36 8 4 2 0 0 85 7 187373
2020 Health Canada 52 36 7 3 1 0 0 89 4 5203
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Health Canada 47 38 8 5 2 0 0 86 6 5406
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Health Canada 48 38 7 4 2 0 0 87 6 4379
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Health Canada 42 40 9 5 3 0 0 83 9 6007
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Health Canada 38 41 11 5 3 1 0 80 9 6690

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 31 42 15 8 3 1 0 74 11 188081
2020 Health Canada 31 45 15 5 2 1 0 78 7 5235
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Health Canada 28 43 17 8 2 2 0 72 11 5428
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Health Canada 27 42 17 9 3 1 0 70 12 4363
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Health Canada 26 42 17 9 5 2 0 69 14 6005
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Health Canada 23 42 19 9 5 2 0 66 14 6658

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 10 24 35 20 9 1 1 30 34 188088
2020 Health Canada 9 23 37 21 9 1 1 30 32 5234
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Health Canada 9 23 37 21 9 1 1 31 32 5426
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Health Canada 9 23 36 20 9 1 2 29 34 4376
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Health Canada 11 24 37 17 8 1 3 26 36 5985
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Health Canada 11 28 38 16 6 1 2 22 39 6660

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 15 26 29 19 2 2 50 23 187380
2020 Health Canada 6 13 26 32 19 2 2 53 20 5214
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Health Canada 8 15 29 27 17 2 2 46 24 5407
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Health Canada 8 16 29 26 16 3 3 44 25 4351
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Health Canada 11 18 30 23 13 2 4 38 30 5972
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Health Canada 13 22 31 21 9 3 2 32 36 6653

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 13 21 31 20 11 2 2 32 36 187586
2020 Health Canada 14 22 33 18 10 2 2 29 37 5218
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Health Canada 18 25 29 16 9 2 2 26 44 5410
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Health Canada 19 25 29 15 8 2 3 25 46 4357
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Health Canada 21 25 28 14 7 2 3 22 48 5981
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Health Canada 27 28 25 11 5 2 2 17 57 6653

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 14 30 29 17 1 2 48 21 187162
2020 Health Canada 9 17 33 25 13 1 1 39 27 5206
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Health Canada 8 16 33 25 15 1 2 41 25 5395
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Health Canada 10 18 32 24 13 1 2 39 28 4342
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Health Canada 11 17 32 24 11 1 3 37 29 5955
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Health Canada 10 20 35 23 8 1 2 33 31 6649

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 19 27 23 15 1 2 40 32 187650
2020 Health Canada 12 20 29 23 13 1 2 37 33 5226
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Health Canada 13 21 27 21 14 1 3 36 35 5416
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Health Canada 15 23 28 19 11 2 3 31 39 4362
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Health Canada 18 23 27 17 9 2 4 28 44 5983
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Health Canada 23 26 27 14 6 1 2 21 51 6659

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 8 14 24 27 19 4 3 50 24 187087
2020 Health Canada 8 15 27 27 18 3 3 47 24 5196
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Health Canada 10 17 28 24 16 3 3 42 28 5405
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Health Canada 11 18 26 24 14 4 4 41 31 4353
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Health Canada 13 18 29 21 12 3 5 36 33 5983
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Health Canada 12 17 28 25 12 2 4 39 31 6655

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 12 20 32 20 12 2 2 33 34 187395
2020 Health Canada 11 20 33 21 11 2 2 34 32 5206
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Health Canada 14 22 32 18 10 2 2 29 37 5406
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Health Canada 15 22 32 16 9 3 3 27 40 4370
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Health Canada 17 23 33 14 8 3 4 23 42 5986
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Health Canada 21 26 30 13 6 2 3 20 49 6660

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 17 36 26 12 1 1 39 25 187956
2020 Health Canada 5 14 39 29 12 1 1 42 19 5226
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Health Canada 8 19 36 23 12 1 2 35 28 5418

Question 37. I feel that change is managed well in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 21 36 19 15 7 2 0 59 22 187137
2020 Health Canada 21 39 20 12 4 3 0 62 17 5192
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Health Canada 16 35 22 17 6 4 0 53 24 5401

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 49 28 9 8 5 1 0 78 13 187747
2020 Health Canada 52 28 8 7 4 1 0 81 11 5220
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Health Canada 49 28 8 9 5 1 0 77 15 5417
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Health Canada 45 30 8 9 6 1 0 76 16 4362
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Health Canada 43 29 9 10 8 1 0 73 18 6010
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Health Canada 42 30 9 11 8 1 0 72 19 6677

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 54 30 7 5 3 0 0 85 8 187251
2020 Health Canada 60 29 5 4 2 0 0 89 6 5203
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Health Canada 54 30 6 6 3 0 0 85 9 5411
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Health Canada 52 32 7 6 3 0 0 84 9 4363
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Health Canada 45 36 8 8 4 0 0 81 12 6007
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Health Canada 42 38 8 8 4 0 0 80 11 6672

Question 22. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 35 11 5 2 1 0 82 7 186700
2020 Health Canada 51 33 9 4 2 1 0 85 6 5186
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Health Canada 47 35 10 5 2 1 0 83 7 5420
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Health Canada 44 37 10 5 3 1 0 82 7 4366

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 37 13 7 3 2 0 77 10 187243
2020 Health Canada 40 39 11 5 2 2 0 81 8 5208
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Health Canada 39 39 13 5 2 2 0 79 8 5405
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Health Canada 44 37 10 5 2 1 0 83 7 4370
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Health Canada 39 39 11 5 3 2 0 81 8 6008
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Health Canada 40 38 12 5 3 2 0 80 8 6651

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 34 13 5 3 4 1 78 8 187651
2020 Health Canada 42 35 12 4 2 5 0 81 6 5221
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Health Canada 46 33 12 3 2 4 0 82 5 5398
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Health Canada 44 35 12 3 2 3 0 82 5 4365
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Health Canada 41 35 14 3 3 4 1 79 6 6002
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Health Canada 44 35 12 3 2 4 0 83 5 6648

Question 49. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 53 31 8 4 3 0 0 85 7 187707
2020 Health Canada 55 32 7 3 2 0 0 88 5 5222
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Health Canada 52 33 9 4 2 0 0 86 6 5428
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Health Canada 50 35 8 4 3 0 0 85 6 4346
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Health Canada 45 37 9 5 4 0 0 82 9 6007
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Health Canada 45 37 9 5 3 0 0 82 8 6650

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 24 11 4 4 6 3 79 9 188004
2020 Health Canada 49 23 11 4 3 7 4 80 8 5228

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 32 16 5 3 6 1 75 8 188080
2020 Health Canada 37 34 15 5 2 7 1 76 7 5237

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 44 30 11 5 4 4 2 79 10 187541
2020 Health Canada 42 31 11 5 3 5 3 79 9 5219

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 2 6 21 17 39 12 1 10 66 3416
2020 Health Canada 1 6 22 11 38 19 2 10 62 95

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 28 30 17 8 6 6 4 65 16 187998
2020 Health Canada 29 30 17 7 4 8 6 68 13 5229
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Health Canada 31 28 15 9 6 5 4 66 17 5419
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Health Canada 25 30 17 9 6 7 5 63 18 4370
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Health Canada 26 31 15 11 9 5 4 62 22 6008
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Health Canada 28 31 14 11 9 4 3 64 21 6678

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 36 13 8 5 3 1 73 13 187863
2020 Health Canada 32 38 14 8 4 3 1 74 12 5222
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Health Canada 31 36 15 10 4 3 1 71 14 5417
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Health Canada 31 38 13 9 4 3 2 73 14 4370
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Health Canada 34 37 11 8 5 3 1 74 14 6004
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Health Canada 33 38 12 8 4 4 1 75 13 6657

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 36 16 6 4 2 0 74 10 187519
2020 Health Canada 36 38 17 4 2 2 0 75 7 5205
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Health Canada 31 38 19 7 3 2 0 70 10 5415
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Health Canada 32 39 18 6 4 2 0 72 10 4356

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 24 25 18 12 10 9 2 55 25 187781
2020 Health Canada 22 23 20 12 9 11 3 53 24 5224
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Health Canada 17 22 21 14 12 11 3 46 30 5415
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Health Canada 17 22 19 14 13 11 3 46 31 4363
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Health Canada 17 22 17 15 16 11 3 44 36 6003
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Health Canada 13 20 19 17 19 11 2 38 41 6654

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 37 45 4 10 3 0 0 83 13 188350
2020 Health Canada 38 46 4 10 2 0 0 85 12 5240

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 38 9 10 3 0 0 78 14 188104
2020 Health Canada 36 39 9 12 3 0 1 76 15 5234
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Health Canada 44 34 6 10 5 0 0 79 15 5426
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Health Canada 38 35 7 12 7 0 0 73 20 6013
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Health Canada 37 34 7 13 8 0 0 72 21 6694

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 36 9 7 3 0 0 81 10 186897
2020 Health Canada 46 35 9 7 2 0 0 82 9 5190
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Health Canada 49 34 8 6 2 0 0 83 8 5399
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Health Canada 46 37 8 7 3 0 0 83 9 5996
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Health Canada 41 38 10 7 3 0 0 80 10 6696

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 76 17 3 2 1 0 1 94 3 187710
2020 Health Canada 77 16 3 2 1 1 1 94 4 5219
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Health Canada 68 21 5 3 2 1 1 90 5 6008
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Health Canada 67 22 5 3 2 0 1 90 5 6700

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 41 21 12 5 5 12 4 74 12 188232
2020 Health Canada 48 27 13 4 2 4 1 80 6 5233
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Health Canada 47 26 13 4 2 6 1 79 7 5435

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 188242
2020 Health Canada 8 92 5235
2019 Public Service 14 86 181483
2019 Health Canada 11 89 5428
2018 Public Service 15 85 161503
2018 Health Canada 12 88 4383

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 48 52 18665
2020 Health Canada 43 57 451
2019 Public Service 51 49 23324
2019 Health Canada 50 50 626
2018 Public Service 51 49 22721
2018 Health Canada 44 56 546

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 62 38 18665
2020 Health Canada 66 34 451
2019 Public Service 60 40 23324
2019 Health Canada 62 38 626
2018 Public Service 62 38 22735
2018 Health Canada 68 32 545

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2020 Health Canada 9 91 451
2019 Public Service 8 92 23324
2019 Health Canada 9 91 626
2018 Public Service 8 92 22696
2018 Health Canada 6 94 545

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 18665
2020 Health Canada 0 100 451
2019 Public Service 5 95 23324
2018 Public Service 5 95 22696
2018 Health Canada 1 99 546

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 18665
2020 Health Canada 6 94 451
2019 Public Service 6 94 23324
2019 Health Canada 4 96 626
2018 Public Service 6 94 22696
2018 Health Canada 5 95 545

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18665
2020 Health Canada 4 96 451
2019 Public Service 9 91 23324
2019 Health Canada 4 96 626
2018 Public Service 10 90 22712
2018 Health Canada 5 95 545

Question 56g. From whom did you experience harassment on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 18665
2020 Health Canada 3 97 451
2019 Public Service 4 96 23324
2019 Health Canada 4 96 626
2018 Public Service 4 96 22694
2018 Health Canada 4 96 545

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 39 61 18664
2020 Health Canada 35 65 451
2019 Public Service 39 61 23086
2019 Health Canada 38 62 616
2018 Public Service 40 60 22709
2018 Health Canada 35 65 547

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 41 59 18664
2020 Health Canada 43 57 451
2019 Public Service 39 61 23086
2019 Health Canada 40 60 616
2018 Public Service 40 60 22697
2018 Health Canada 43 57 547

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 47 53 18664
2020 Health Canada 47 53 451
2019 Public Service 47 53 23086
2019 Health Canada 47 53 616
2018 Public Service 46 54 22698
2018 Health Canada 50 50 547

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 43 57 18664
2020 Health Canada 40 60 451
2019 Public Service 42 58 23086
2019 Health Canada 41 59 616
2018 Public Service 41 59 22706
2018 Health Canada 46 54 548

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 33 67 18664
2020 Health Canada 35 65 451
2019 Public Service 31 69 23086
2019 Health Canada 32 68 616
2018 Public Service 33 67 22690
2018 Health Canada 34 66 547

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 54 46 18664
2020 Health Canada 46 54 451
2019 Public Service 55 45 23086
2019 Health Canada 53 47 616
2018 Public Service 56 44 22722
2018 Health Canada 55 45 549

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 38 62 18664
2020 Health Canada 28 72 451
2019 Public Service 36 64 23086
2019 Health Canada 31 69 616
2018 Public Service 36 64 22699
2018 Health Canada 37 63 547

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 18664
2020 Health Canada 1 99 451
2019 Public Service 2 98 23086
2018 Public Service 2 98 22678
2018 Health Canada 1 99 547

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18664
2020 Health Canada 4 96 451
2019 Public Service 10 90 23086
2019 Health Canada 8 92 616
2018 Public Service 10 90 22693
2018 Health Canada 6 94 548

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 18664
2020 Health Canada 10 90 451
2019 Public Service 12 88 23086
2019 Health Canada 10 90 616
2018 Public Service 13 87 22689
2018 Health Canada 13 87 547

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 52 48 18664
2020 Health Canada 52 48 451
2019 Public Service 49 51 23086
2019 Health Canada 44 56 616
2018 Public Service 48 52 22704
2018 Health Canada 50 50 548

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 25 75 18664
2020 Health Canada 20 80 451
2019 Public Service 26 74 23086
2019 Health Canada 24 76 616
2018 Public Service 27 73 22702
2018 Health Canada 25 75 547

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 16 84 18664
2020 Health Canada 16 84 451
2019 Public Service 16 84 23086
2019 Health Canada 16 84 616
2018 Public Service 15 85 22687
2018 Health Canada 15 85 547

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 51 49 18666
2020 Health Canada 50 50 451
2019 Public Service 52 48 22957
2019 Health Canada 54 46 611
2018 Public Service 51 49 22718
2018 Health Canada 51 49 546

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 18666
2020 Health Canada 24 76 451
2019 Public Service 27 73 22957
2019 Health Canada 23 77 611
2018 Public Service 27 73 22701
2018 Health Canada 23 77 547

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 18666
2020 Health Canada 8 92 451
2019 Public Service 9 91 22957
2019 Health Canada 6 94 611
2018 Public Service 8 92 22688
2018 Health Canada 8 92 546

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 20 80 18666
2020 Health Canada 16 84 451
2019 Public Service 21 79 22957
2019 Health Canada 14 86 611
2018 Public Service 20 80 22699
2018 Health Canada 16 84 546

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 18666
2020 Health Canada 10 90 451
2019 Public Service 10 90 22957
2019 Health Canada 7 93 611
2018 Public Service 10 90 22689
2018 Health Canada 11 89 546

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 18666
2020 Health Canada 5 95 451
2019 Public Service 7 93 22957
2019 Health Canada 4 96 611
2018 Public Service 7 93 22692
2018 Health Canada 4 96 546

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 18666
2020 Health Canada 9 91 451
2019 Public Service 14 86 22957
2019 Health Canada 10 90 611
2018 Public Service 14 86 22692
2018 Health Canada 10 90 547

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 18666
2020 Health Canada 13 87 451
2019 Public Service 12 88 22957
2019 Health Canada 11 89 611
2018 Public Service 11 89 22688
2018 Health Canada 13 87 546

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 18666
2020 Health Canada 28 72 451
2019 Public Service 26 74 22957
2019 Health Canada 28 72 611
2018 Public Service 27 73 22709
2018 Health Canada 32 68 547

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 17329
2020 Health Canada 8 92 428
2019 Public Service 11 89 21361
2019 Health Canada 11 89 581
2018 Public Service 11 89 21200
2018 Health Canada 7 93 524

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 17329
2020 Health Canada 22 78 428
2019 Public Service 20 80 21361
2019 Health Canada 25 75 581
2018 Public Service 19 81 21197
2018 Health Canada 21 79 523

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 17329
2020 Health Canada 6 94 428
2019 Public Service 10 90 21361
2019 Health Canada 8 92 581
2018 Public Service 10 90 21191
2018 Health Canada 7 93 523

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 17329
2020 Health Canada 6 94 428
2019 Public Service 7 93 21361
2019 Health Canada 8 92 581
2018 Public Service 7 93 21189
2018 Health Canada 7 93 523

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 10 90 17329
2020 Health Canada 10 90 428
2019 Public Service 10 90 21361
2019 Health Canada 13 87 581
2018 Public Service 10 90 21189
2018 Health Canada 11 89 523

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 17329
2020 Health Canada 12 88 428
2019 Public Service 9 91 21361
2019 Health Canada 9 91 581
2018 Public Service 9 91 21189
2018 Health Canada 6 94 523

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 17329
2020 Health Canada 13 87 428
2019 Public Service 10 90 21361
2019 Health Canada 14 86 581
2018 Public Service 10 90 21188
2018 Health Canada 16 84 523

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 17329
2020 Health Canada 10 90 428
2019 Public Service 12 88 21361
2019 Health Canada 11 89 581
2018 Public Service 11 89 21193
2018 Health Canada 10 90 523

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 17329
2020 Health Canada 14 86 428
2019 Public Service 13 87 21361
2019 Health Canada 14 86 581
2018 Public Service 12 88 21192
2018 Health Canada 12 88 524

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 32 68 17329
2020 Health Canada 34 66 428
2019 Public Service 32 68 21361
2019 Health Canada 28 72 581
2018 Public Service 30 70 21199
2018 Health Canada 30 70 523

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 10 90 17329
2020 Health Canada 10 90 428
2019 Public Service 10 90 21361
2019 Health Canada 7 93 581
2018 Public Service 9 91 21189
2018 Health Canada 7 93 523

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 49 51 17329
2020 Health Canada 47 53 428
2019 Public Service 48 52 21361
2019 Health Canada 44 56 581
2018 Public Service 47 53 21214
2018 Health Canada 50 50 524

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 17329
2020 Health Canada 2 98 428
2019 Public Service 2 98 21361
2019 Health Canada 1 99 581
2018 Public Service 2 98 21187
2018 Health Canada 1 99 523

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 57 43 17329
2020 Health Canada 55 45 428
2019 Public Service 56 44 21361
2019 Health Canada 53 47 581
2018 Public Service 56 44 21220
2018 Health Canada 55 45 524

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 17329
2020 Health Canada 4 96 428
2019 Public Service 4 96 21361
2019 Health Canada 3 97 581
2018 Public Service 4 96 21191
2018 Health Canada 4 96 523

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 17329
2020 Health Canada 14 86 428
2019 Public Service 13 87 21361
2019 Health Canada 12 88 581
2018 Public Service 13 87 21192
2018 Health Canada 13 87 523

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 20 17 17 7 6 27 7 56 19 188041
2020 Health Canada 17 14 17 5 3 34 10 55 14 5225
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Health Canada 16 14 19 7 6 29 9 49 21 5430
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Health Canada 15 15 19 6 5 30 9 50 19 4371
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Health Canada 15 17 18 7 8 27 8 49 23 6012
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Health Canada 13 16 19 7 7 29 8 47 23 6651

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 29 15 6 5 8 1 71 12 187964
2020 Health Canada 33 31 17 4 3 12 1 73 8 5223
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Health Canada 33 30 17 6 3 10 1 71 10 5433
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Health Canada 30 33 17 5 4 10 1 71 10 4370
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Health Canada 29 31 17 7 6 10 1 67 14 6002
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Health Canada 22 28 20 7 5 16 2 61 15 6649

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 188014
2020 Health Canada 6 94 5230
2019 Public Service 8 92 181371
2019 Health Canada 7 93 5427
2018 Public Service 8 92 161188
2018 Health Canada 7 93 4365

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 36 64 12247
2020 Health Canada 31 69 310
2019 Public Service 38 62 12977
2019 Health Canada 40 60 367
2018 Public Service 36 64 11806
2018 Health Canada 30 70 308

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 77 23 12247
2020 Health Canada 82 18 310
2019 Public Service 76 24 12977
2019 Health Canada 76 24 367
2018 Public Service 77 23 11826
2018 Health Canada 78 22 307

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Health Canada 4 96 310
2019 Public Service 4 96 12977
2019 Health Canada 4 96 367
2018 Public Service 4 96 11797
2018 Health Canada 3 97 307

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 12247
2020 Health Canada 0 100 310
2019 Public Service 3 97 12977
2018 Public Service 4 96 11797

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12247
2020 Health Canada 9 91 310
2019 Public Service 8 92 12977
2019 Health Canada 9 91 367
2018 Public Service 7 93 11798
2018 Health Canada 8 92 308

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12247
2020 Health Canada 5 95 310
2019 Public Service 9 91 12977
2019 Health Canada 2 98 367
2018 Public Service 9 91 11802
2018 Health Canada 5 95 307

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Health Canada 8 92 310
2019 Public Service 9 91 12977
2019 Health Canada 9 91 367
2018 Public Service 8 92 11798
2018 Health Canada 12 88 307

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 28 72 12245
2020 Health Canada 30 70 310
2019 Public Service 26 74 12755
2019 Health Canada 27 73 360
2018 Public Service 25 75 11790
2018 Health Canada 27 73 307

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 20 80 12245
2020 Health Canada 24 76 310
2019 Public Service 20 80 12755
2019 Health Canada 22 78 360
2018 Public Service 20 80 11790
2018 Health Canada 23 77 307

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 17 83 12245
2020 Health Canada 17 83 310
2019 Public Service 16 84 12755
2019 Health Canada 17 83 360
2018 Public Service 15 85 11786
2018 Health Canada 16 84 307

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 6 94 12245
2020 Health Canada 7 93 310
2019 Public Service 6 94 12755
2019 Health Canada 10 90 360
2018 Public Service 6 94 11784
2018 Health Canada 7 93 307

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 26 74 12245
2020 Health Canada 26 74 310
2019 Public Service 29 71 12755
2019 Health Canada 29 71 360
2018 Public Service 26 74 11787
2018 Health Canada 25 75 308

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 27 73 12245
2020 Health Canada 18 82 310
2019 Public Service 29 71 12755
2019 Health Canada 22 78 360
2018 Public Service 29 71 11792
2018 Health Canada 21 79 307

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 12245
2020 Health Canada 2 98 310
2019 Public Service 4 96 12755
2019 Health Canada 4 96 360
2018 Public Service 4 96 11783
2018 Health Canada 2 98 308

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 12245
2019 Public Service 2 98 12755
2018 Public Service 2 98 11782

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 8 92 12245
2020 Health Canada 11 89 310
2019 Public Service 8 92 12755
2019 Health Canada 6 94 360
2018 Public Service 8 92 11785
2018 Health Canada 9 91 307

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 12245
2020 Health Canada 23 77 310
2019 Public Service 15 85 12755
2019 Health Canada 15 85 360
2018 Public Service 15 85 11787
2018 Health Canada 19 81 307

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 1 99 12245
2020 Health Canada 0 100 310
2019 Public Service 1 99 12755
2018 Public Service 1 99 11782

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 16 84 12245
2020 Health Canada 18 82 310
2019 Public Service 17 83 12755
2019 Health Canada 16 84 360
2018 Public Service 17 83 11791
2018 Health Canada 16 84 307

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 0 100 12245
2020 Health Canada 0 100 310
2019 Public Service 0 100 12755
2019 Health Canada 0 100 360
2018 Public Service 0 100 11783

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 18 82 12245
2020 Health Canada 16 84 310
2019 Public Service 18 82 12755
2019 Health Canada 19 81 360
2018 Public Service 19 81 11797
2018 Health Canada 23 77 308

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 30 70 12247
2020 Health Canada 31 69 310
2019 Public Service 29 71 12647
2019 Health Canada 27 73 351
2018 Public Service 29 71 11822
2018 Health Canada 27 73 308

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 14 86 12247
2020 Health Canada 12 88 310
2019 Public Service 14 86 12647
2019 Health Canada 11 89 351
2018 Public Service 15 85 11810
2018 Health Canada 13 87 308

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Health Canada 5 95 310
2019 Public Service 5 95 12647
2019 Health Canada 3 97 351
2018 Public Service 5 95 11809
2018 Health Canada 5 95 308

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 17 83 12247
2020 Health Canada 12 88 310
2019 Public Service 17 83 12647
2019 Health Canada 11 89 351
2018 Public Service 17 83 11817
2018 Health Canada 18 82 308

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 12247
2020 Health Canada 5 95 310
2019 Public Service 5 95 12647
2019 Health Canada 5 95 351
2018 Public Service 4 96 11805
2018 Health Canada 6 94 308

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 6 94 12247
2020 Health Canada 5 95 310
2019 Public Service 6 94 12647
2019 Health Canada 4 96 351
2018 Public Service 6 94 11807
2018 Health Canada 7 93 308

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Health Canada 5 95 310
2019 Public Service 9 91 12647
2019 Health Canada 6 94 351
2018 Public Service 9 91 11806
2018 Health Canada 7 93 308

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 12247
2020 Health Canada 9 91 310
2019 Public Service 9 91 12647
2019 Health Canada 7 93 351
2018 Public Service 9 91 11808
2018 Health Canada 10 90 308

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 48 52 12247
2020 Health Canada 53 47 310
2019 Public Service 49 51 12647
2019 Health Canada 53 47 351
2018 Public Service 49 51 11821
2018 Health Canada 49 51 309

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 5 95 11497
2020 Health Canada 2 98 294
2019 Public Service 6 94 11129
2019 Health Canada 5 95 318
2018 Public Service 5 95 11053
2018 Health Canada 3 97 287

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 15 85 11497
2020 Health Canada 18 82 294
2019 Public Service 15 85 11129
2019 Health Canada 17 83 318
2018 Public Service 13 87 11052
2018 Health Canada 12 88 287

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Health Canada 3 97 294
2019 Public Service 4 96 11129
2019 Health Canada 2 98 318
2018 Public Service 3 97 11049
2018 Health Canada 4 96 287

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 11497
2019 Public Service 3 97 11129
2019 Health Canada 3 97 318
2018 Public Service 2 98 11050
2018 Health Canada 2 98 287

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 3 97 11497
2020 Health Canada 3 97 294
2019 Public Service 3 97 11129
2019 Health Canada 5 95 318
2018 Public Service 3 97 11051
2018 Health Canada 4 96 287

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Health Canada 4 96 294
2019 Public Service 4 96 11129
2019 Health Canada 5 95 318
2018 Public Service 4 96 11049
2018 Health Canada 4 96 287

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 7 93 11497
2020 Health Canada 11 89 294
2019 Public Service 7 93 11129
2019 Health Canada 9 91 318
2018 Public Service 7 93 11051
2018 Health Canada 11 89 287

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 11497
2020 Health Canada 12 88 294
2019 Public Service 11 89 11129
2019 Health Canada 12 88 318
2018 Public Service 11 89 11053
2018 Health Canada 10 90 287

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 11 89 11497
2020 Health Canada 11 89 294
2019 Public Service 10 90 11129
2019 Health Canada 11 89 318
2018 Public Service 11 89 11055
2018 Health Canada 14 86 288

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 28 72 11497
2020 Health Canada 26 74 294
2019 Public Service 27 73 11129
2019 Health Canada 21 79 318
2018 Public Service 27 73 11058
2018 Health Canada 29 71 288

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 11497
2020 Health Canada 7 93 294
2019 Public Service 9 91 11129
2019 Health Canada 8 92 318
2018 Public Service 9 91 11054
2018 Health Canada 8 92 287

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 46 54 11497
2020 Health Canada 43 57 294
2019 Public Service 45 55 11129
2019 Health Canada 42 58 318
2018 Public Service 45 55 11069
2018 Health Canada 48 52 288

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 2 98 11497
2019 Public Service 2 98 11129
2019 Health Canada 2 98 318
2018 Public Service 2 98 11050

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 63 37 11497
2020 Health Canada 60 40 294
2019 Public Service 62 38 11129
2019 Health Canada 60 40 318
2018 Public Service 64 36 11072
2018 Health Canada 64 36 287

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 4 96 11497
2020 Health Canada 3 97 294
2019 Public Service 3 97 11129
2019 Health Canada 3 97 318
2018 Public Service 4 96 11051
2018 Health Canada 3 97 287

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 11497
2020 Health Canada 14 86 294
2019 Public Service 11 89 11129
2019 Health Canada 10 90 318
2018 Public Service 13 87 11050
2018 Health Canada 12 88 286

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 22 17 18 4 4 29 6 60 12 187795
2020 Health Canada 18 14 17 3 2 38 8 59 10 5212
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Health Canada 18 13 20 3 3 33 10 54 11 5422
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Health Canada 16 15 20 3 3 34 8 54 10 4367
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Health Canada 16 16 20 3 4 34 8 55 11 6005
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Health Canada 14 15 20 3 3 36 9 53 10 6639

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 36 30 16 4 3 9 1 73 9 187913
2020 Health Canada 34 31 16 4 2 12 1 76 6 5233
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Health Canada 36 28 17 3 2 12 2 74 7 5417
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Health Canada 31 31 18 3 3 13 2 72 7 4371
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Health Canada 31 32 16 3 3 13 2 73 7 5994
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Health Canada 26 28 19 3 2 19 2 68 7 6643

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 9 91 187153
2020 Health Canada 10 90 5215

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 13 87 187417
2020 Health Canada 14 86 5228
2019 Public Service 16 84 181509
2019 Health Canada 19 81 5430
2017 Public Service 17 83 173939
2017 Health Canada 20 80 6001
2014 Public Service 15 85 180286
2014 Health Canada 17 83 6628

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 50 50 24105
2020 Health Canada 50 50 708

Question 90. Were any workplace accommodation measures implemented?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 79 21 24104
2020 Health Canada 82 18 710
2019 Public Service 81 19 29087
2019 Health Canada 83 17 1034
2017 Public Service 78 22 29537
2017 Health Canada 82 18 1218
2014 Public Service 78 22 27355
2014 Health Canada 80 20 1133

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 33 8 7 3 0 0 82 10 19149
2020 Health Canada 51 30 8 9 2 0 0 81 11 577
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Health Canada 52 33 4 7 3 1 0 85 11 844
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Health Canada 50 32 6 7 3 0 0 83 11 1001
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Health Canada 50 33 6 6 3 0 1 84 9 915

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 30 9 5 3 2 3 82 8 187986
2020 Health Canada 50 31 7 5 2 2 3 85 7 5238
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 32 14 10 6 3 0 70 16 187564
2020 Health Canada 38 34 13 8 4 3 0 74 13 5205

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 39 10 8 3 0 0 78 12 188293
2020 Health Canada 42 42 9 6 1 1 0 85 7 5238

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 38 37 12 9 4 1 0 76 13 187495
2020 Health Canada 43 40 10 5 1 1 0 84 7 5224

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 35 37 17 6 3 1 1 74 9 186885
2020 Health Canada 33 37 19 6 2 1 2 72 8 5208

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 34 12 4 2 1 1 81 7 187583
2020 Health Canada 47 34 12 3 1 1 2 84 4 5228

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 65 18 6 1 1 7 3 92 2 187791
2020 Health Canada 73 18 4 0 0 4 1 95 1 5227

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 50 33 9 5 2 2 0 84 7 187455
2020 Health Canada 58 32 6 2 1 1 0 91 3 5209

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 50 29 9 7 5 1 0 80 12 187389
2020 Health Canada 52 30 8 6 3 1 0 83 10 5214

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 52 28 9 6 4 1 0 81 10 187701
2020 Health Canada 58 28 8 3 1 1 1 88 4 5224

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 89 11 44722
2020 Health Canada 98 2 1259

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 20 35 18 18 8 0 0 56 26 41680
2020 Health Canada 21 34 19 17 8 0 1 56 25 1231

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 40 39 11 5 3 1 0 81 8 187949
2020 Health Canada 48 38 9 3 1 1 0 87 4 5225
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Health Canada 39 39 12 6 2 2 0 80 8 5415
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Health Canada 38 40 12 5 3 2 0 80 8 4374
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Health Canada 34 40 13 6 5 2 0 75 11 6007

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 39 28 12 11 8 1 1 69 20 187730
2020 Health Canada 40 30 10 11 7 2 1 72 18 5224

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 27 13 4 4 3 1 79 8 187225
2020 Health Canada 51 27 11 4 2 3 1 82 7 5201

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 33 15 10 7 2 0 68 17 188058
2020 Health Canada 36 35 15 8 4 2 0 72 13 5228
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Health Canada 28 36 16 11 6 1 0 65 18 5428
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Health Canada 27 37 16 12 7 2 0 65 19 4381
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Health Canada 20 40 15 14 10 2 0 61 24 6007

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 23 47 13 12 3 1 1 71 15 44705
2020 Health Canada 25 48 12 12 3 1 0 74 15 1259
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Health Canada 25 48 12 9 3 1 1 75 13 1281

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 34 25 18 11 11 0 1 60 22 188246
2020 Health Canada 40 24 16 9 8 0 2 66 17 5236

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 28 19 10 9 0 1 62 19 187765
2020 Health Canada 34 31 18 9 6 0 1 66 15 5211
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Health Canada 23 28 21 13 14 0 1 51 27 5431
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Health Canada 17 24 23 14 18 1 2 43 33 4375
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Health Canada 18 24 20 14 21 1 2 43 37 6000

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 21 27 25 15 11 0 1 48 26 188096
2020 Health Canada 16 25 27 18 14 0 0 41 32 5230
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Health Canada 19 30 25 15 10 0 1 49 25 5435
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Health Canada 15 27 29 17 11 0 1 42 28 4372
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Health Canada 16 27 27 17 13 0 1 43 30 5999

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 31 29 20 11 7 0 2 61 18 187628
2020 Health Canada 24 28 23 14 10 0 1 53 24 5227
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Health Canada 26 31 22 12 7 0 2 58 19 5410
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Health Canada 21 30 24 14 9 1 2 52 23 4363
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Health Canada 21 30 23 14 9 1 2 52 24 5990

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 24 21 14 12 1 1 52 26 187371
2020 Health Canada 22 25 22 16 13 1 2 48 29 5214
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Health Canada 24 25 23 14 12 1 1 51 26 5409
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Health Canada 19 25 25 16 13 1 2 45 30 4366
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Health Canada 18 24 23 17 16 1 2 43 34 5999

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 23 13 7 5 0 4 74 13 187251
2020 Health Canada 36 25 17 10 9 0 3 64 19 5208
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Health Canada 48 25 12 5 4 0 5 77 10 5408
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Health Canada 42 25 14 6 5 1 7 73 12 4355
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Health Canada 39 25 15 6 5 1 9 71 12 5984

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 30 27 21 12 10 0 1 58 21 187793
2020 Health Canada 23 26 23 15 13 0 1 49 28 5224
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Health Canada 32 30 19 10 8 0 1 63 18 5412
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Health Canada 29 28 20 12 9 1 1 58 21 4367
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Health Canada 27 31 22 12 8 0 1 58 20 5987

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 23 18 10 9 0 6 60 21 187713
2020 Health Canada 28 22 18 11 12 0 9 55 25 5216

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 33 19 8 5 1 1 68 13 187500
2020 Health Canada 33 35 19 7 4 1 2 69 11 5205
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Health Canada 29 36 20 8 5 1 1 66 13 5410
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Health Canada 25 35 23 9 5 1 1 61 15 4363
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Health Canada 25 33 21 11 7 1 2 60 19 5984

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 26 32 22 12 7 1 1 59 19 187397
2020 Health Canada 25 34 23 11 6 0 1 60 17 5209
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Health Canada 25 34 22 11 6 1 1 60 18 5403
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Health Canada 21 33 26 12 6 1 1 55 19 4365
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Health Canada 21 32 23 14 8 1 2 54 22 5977

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 31 19 10 6 0 1 65 16 187439
2020 Health Canada 34 32 18 10 5 0 1 67 15 5209
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Health Canada 32 31 19 10 6 0 1 64 16 5396
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Health Canada 27 33 21 11 6 1 1 61 18 4356
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Health Canada 26 32 20 11 8 1 2 60 20 5981

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 26 14 8 6 1 1 72 14 187021
2020 Health Canada 47 26 14 7 5 0 1 74 12 5200
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Health Canada 43 27 15 7 7 0 1 71 14 5398

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 30 30 21 11 6 0 1 61 17 187621
2020 Health Canada 26 32 24 11 6 0 1 59 17 5216

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 28 31 22 12 8 0 1 59 19 187551
2020 Health Canada 24 33 23 12 7 0 1 58 19 5214
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Health Canada 34 32 19 8 5 0 1 68 13 5398
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Health Canada 28 33 22 11 5 1 1 62 16 4342
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Health Canada 28 32 21 10 6 1 2 62 16 5967

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 48 28 14 5 3 0 1 77 9 186877
2020 Health Canada 45 30 16 5 3 0 1 76 8 5195
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Health Canada 52 24 12 5 4 0 2 78 9 5391
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Health Canada 49 24 13 6 5 1 2 76 11 4352
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Health Canada 48 26 13 6 4 0 2 76 11 6006

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 33 35 20 8 4 0 0 68 13 187065
2020 Health Canada 32 37 19 7 4 0 1 70 11 5199

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 17 7 2 2 1 4 89 4 186977
2020 Health Canada 67 17 6 2 2 1 5 90 4 5197
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Health Canada 72 12 4 2 2 1 7 91 4 5392
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Health Canada 66 15 6 3 2 1 6 88 6 4365

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 76 10 5 3 3 1 3 89 6 186882
2020 Health Canada 79 9 4 2 2 1 4 92 4 5188
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Health Canada 72 11 6 3 4 1 3 87 7 5395
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Health Canada 68 13 6 4 4 2 4 86 8 4350
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Health Canada 68 13 6 4 4 1 4 85 8 6003

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 67 20 7 3 2 0 2 89 4 186557
2020 Health Canada 69 19 6 2 1 0 2 91 3 5193
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Health Canada 57 26 9 3 2 0 2 85 6 5380
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Health Canada 56 26 10 4 2 1 1 84 6 4362
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Health Canada 52 28 10 4 3 0 3 83 7 6004

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 66 16 8 4 4 0 1 84 9 186974
2020 Health Canada 68 17 6 3 3 0 2 87 7 5203
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Health Canada 60 19 9 5 5 0 2 81 9 5381
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Health Canada 56 21 10 6 5 1 2 78 11 4358
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Health Canada 56 21 9 6 5 0 3 79 11 5999

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 61 11 4 2 1 0 21 91 3 187272
2020 Health Canada 60 11 4 1 1 0 23 92 3 5199
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Health Canada 55 12 5 2 1 0 25 90 4 5360
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Health Canada 50 12 5 2 1 1 29 88 5 4342
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Health Canada 51 13 5 2 1 0 27 88 5 5997

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 18 7 2 1 0 3 89 4 187971
2020 Health Canada 70 18 5 2 1 1 4 92 2 5224
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Health Canada 69 17 6 2 1 0 6 91 3 5380
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Health Canada 64 19 7 2 1 1 7 89 3 4345
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Health Canada 62 20 7 2 1 1 7 88 4 5969

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 68 16 7 4 4 0 2 86 8 188032
2020 Health Canada 65 18 7 4 4 0 2 85 8 5216
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Health Canada 70 14 5 3 4 1 3 88 7 5400
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Health Canada 65 16 6 3 4 1 5 86 8 4364
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Health Canada 61 18 8 4 4 1 4 84 8 6004

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 46 30 15 5 3 0 1 77 8 188018
2020 Health Canada 43 30 16 6 3 0 2 74 9 5229
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Health Canada 52 27 12 4 2 0 2 82 6 5389
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Health Canada 47 29 14 4 2 1 3 79 7 4360
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Health Canada 49 30 12 4 2 0 3 82 6 5993

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 27 40 22 7 4 0 0 67 11 188168
2020 Health Canada 26 42 22 6 3 0 0 69 9 5236

Question 72. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 14 33 34 13 5 0 0 48 18 188144
2020 Health Canada 11 33 36 14 5 0 0 44 20 5232
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Health Canada 15 35 34 11 4 0 0 51 15 5437
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Health Canada 14 33 36 12 4 0 0 47 17 4391
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Health Canada 11 31 38 13 7 0 0 42 20 6004

Question 73. After my workday, I feel emotionally drained.
Survey year Organization Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 11 20 38 21 9 0 0 31 31 187534
2020 Health Canada 12 20 39 20 8 0 0 28 33 5220
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Health Canada 9 16 40 24 10 0 0 34 25 5396
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Health Canada 9 18 39 23 10 0 0 33 27 4335
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Health Canada 9 19 41 21 8 0 1 30 29 6004
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 29 50 20 1 63 37 188516
2020 Health Canada 28 51 20 1 65 35 5241

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2020 Public Service 37 63 53712
2020 Health Canada 34 66 1468

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 45 18 12 7 6 2 10 71 15 188101
2020 Health Canada 43 20 12 7 6 1 11 71 15 5233
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Health Canada 37 19 15 9 11 1 7 62 22 5333
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Health Canada 33 18 15 11 11 1 10 58 25 4376

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 11 20 17 20 26 1 4 34 49 53684
2020 Health Canada 11 21 17 21 23 1 5 35 47 1465

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Public Service 7 16 15 21 36 1 3 24 60 53711
2020 Health Canada 6 16 16 23 35 1 2 23 60 1467
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