2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 47 30 8 13 2 0 0 77 16 78
2020 Not a person with a disability 48 35 10 5 2 0 0 83 7 850
2019 Person with a disability 47 34 8 6 3 2 0 83 9 62
2019 Not a person with a disability 54 31 9 4 3 0 0 85 7 799
2018 Person with a disability 31 44 7 15 4 0 0 75 18 60
2018 Not a person with a disability 47 37 8 5 2 0 0 84 7 815
2017 Person with a disability 33 34 11 11 11 0 0 66 23 58
2017 Not a person with a disability 45 40 7 5 2 0 0 86 8 799
2014 Person with a disability 37 22 20 12 10 0 0 58 22 60
2014 Not a person with a disability 42 38 9 8 3 0 0 80 11 1015

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 49 23 6 11 11 0 0 72 21 79
2020 Not a person with a disability 47 32 11 6 4 0 0 79 10 848
2019 Person with a disability 43 30 8 12 7 0 0 73 19 61
2019 Not a person with a disability 48 30 8 9 4 0 0 79 13 802
2018 Person with a disability 36 36 8 8 10 2 0 74 18 60
2018 Not a person with a disability 43 34 10 9 4 0 0 77 13 821
2017 Person with a disability 19 40 12 13 14 1 0 60 28 58
2017 Not a person with a disability 40 34 11 9 6 1 0 74 15 800

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 62 20 12 3 3 0 0 82 6 78
2020 Not a person with a disability 61 28 8 2 1 0 0 89 3 846
2019 Person with a disability 62 25 10 0 3 0 0 87 3 59
2019 Not a person with a disability 65 25 7 1 2 0 0 89 3 799
2018 Person with a disability 55 31 9 4 0 0 0 86 4 59
2018 Not a person with a disability 60 30 8 2 1 0 0 90 2 815
2017 Person with a disability 47 31 15 5 3 0 0 77 8 56
2017 Not a person with a disability 60 31 6 1 1 0 0 91 2 799
2014 Person with a disability 62 17 17 2 2 2 0 80 3 60
2014 Not a person with a disability 68 23 6 2 1 0 0 91 3 1015

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 50 25 14 7 4 0 0 75 11 78
2020 Not a person with a disability 53 33 9 3 2 0 0 87 5 847
2019 Person with a disability 47 30 17 3 2 1 0 78 5 62
2019 Not a person with a disability 57 28 8 4 2 0 0 86 6 800
2018 Person with a disability 37 31 13 8 10 0 0 68 18 60
2018 Not a person with a disability 52 33 9 4 2 0 0 85 6 820
2017 Person with a disability 31 36 9 14 11 0 0 66 24 56
2017 Not a person with a disability 50 35 9 5 2 0 0 85 6 798
2014 Person with a disability 35 23 17 13 12 0 0 58 25 60
2014 Not a person with a disability 51 32 8 5 3 0 0 84 8 1014

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 49 21 14 13 4 0 0 69 17 78
2020 Not a person with a disability 56 25 10 5 4 0 0 81 9 846
2019 Person with a disability 56 19 10 8 6 0 0 75 15 62
2019 Not a person with a disability 57 27 7 4 4 0 0 84 9 801
2018 Person with a disability 36 27 13 11 13 0 0 64 23 60
2018 Not a person with a disability 48 28 12 7 4 0 0 77 11 822
2017 Person with a disability 27 24 20 10 19 0 0 51 29 57
2017 Not a person with a disability 48 27 14 6 5 1 0 75 11 799
2014 Person with a disability 37 10 18 17 18 0 0 47 35 60
2014 Not a person with a disability 43 30 14 8 5 1 0 73 13 1014

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 48 22 12 8 10 0 0 70 18 78
2020 Not a person with a disability 54 28 9 5 4 0 0 82 9 842
2019 Person with a disability 53 24 8 8 6 0 0 77 15 62
2019 Not a person with a disability 55 29 7 5 4 0 0 84 9 795
2018 Person with a disability 39 28 12 8 11 2 0 68 20 59
2018 Not a person with a disability 48 30 11 7 4 0 0 78 11 815
2017 Person with a disability 27 24 19 15 14 0 0 51 29 57
2017 Not a person with a disability 48 30 12 7 4 0 0 78 10 797
2014 Person with a disability 33 20 18 12 17 0 0 53 28 60
2014 Not a person with a disability 43 31 12 10 4 0 0 74 14 1014

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 54 9 10 14 10 2 1 65 24 78
2020 Not a person with a disability 47 24 14 8 4 2 1 73 13 848
2019 Person with a disability 42 27 8 10 12 1 0 70 22 62
2019 Not a person with a disability 48 21 12 9 6 2 1 72 16 802
2018 Person with a disability 33 22 6 12 21 6 0 59 35 60
2018 Not a person with a disability 42 23 16 9 8 1 1 66 17 820
2017 Person with a disability 18 21 13 17 25 6 0 42 44 57
2017 Not a person with a disability 43 21 17 8 7 2 1 66 16 799
2014 Person with a disability 28 7 25 17 22 2 0 36 39 60
2014 Not a person with a disability 41 20 14 12 9 3 2 63 22 1014
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 59 11 8 11 3 1 6 76 15 79
2020 Not a person with a disability 59 23 8 2 2 1 5 87 5 845
2019 Person with a disability 51 16 19 2 7 4 3 71 9 61
2019 Not a person with a disability 58 22 10 3 2 1 5 85 5 801

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 46 25 7 9 8 1 2 74 18 79
2020 Not a person with a disability 55 26 8 6 3 0 2 83 9 846
2019 Person with a disability 52 26 7 7 8 0 0 78 15 61
2019 Not a person with a disability 55 26 8 6 3 1 2 83 9 797
2018 Person with a disability 27 39 12 9 10 2 0 68 19 59
2018 Not a person with a disability 51 29 8 6 4 1 1 82 10 817
2017 Person with a disability 34 34 9 10 12 1 0 69 22 58
2017 Not a person with a disability 48 33 8 5 4 1 2 82 9 797
2014 Person with a disability 35 35 8 5 15 0 2 71 20 60
2014 Not a person with a disability 47 30 10 7 4 0 2 79 11 1015

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 59 17 9 8 7 0 1 76 15 79
2020 Not a person with a disability 67 17 8 4 3 0 2 85 7 849
2019 Person with a disability 62 15 12 3 8 0 0 77 11 62
2019 Not a person with a disability 60 22 7 5 3 0 2 84 9 803
2018 Person with a disability 39 31 9 11 10 0 0 70 21 59
2018 Not a person with a disability 53 27 9 5 4 1 1 81 9 816
2017 Person with a disability 37 32 7 15 9 0 0 69 23 58
2017 Not a person with a disability 55 25 8 6 4 0 1 81 10 797
2014 Person with a disability 45 23 15 7 7 2 2 71 14 60
2014 Not a person with a disability 55 25 9 5 4 0 2 81 10 1013

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 50 18 10 9 13 0 0 68 23 79
2020 Not a person with a disability 53 26 9 5 4 2 0 81 10 846
2019 Person with a disability 43 36 7 7 7 0 0 80 13 62
2019 Not a person with a disability 47 30 9 6 5 3 0 79 11 799
2018 Person with a disability 28 33 14 10 7 8 0 67 19 60
2018 Not a person with a disability 38 32 13 8 6 2 1 72 15 819
2017 Person with a disability 19 31 15 4 28 3 0 52 32 58
2017 Not a person with a disability 38 32 12 8 6 3 0 72 15 800
2014 Person with a disability 32 22 13 13 17 3 0 55 31 60
2014 Not a person with a disability 38 33 11 8 7 3 0 73 15 1013

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 43 23 9 10 15 0 0 66 25 78
2020 Not a person with a disability 52 25 10 7 5 1 0 78 12 846
2019 Person with a disability 42 36 6 5 10 0 0 79 15 62
2019 Not a person with a disability 46 30 9 7 5 1 0 78 13 797
2018 Person with a disability 30 25 18 12 10 5 0 58 23 59
2018 Not a person with a disability 37 32 12 10 7 1 1 70 18 818
2017 Person with a disability 23 25 18 10 25 0 0 48 35 58
2017 Not a person with a disability 38 30 13 11 6 2 0 69 17 798
2014 Person with a disability 32 23 13 8 23 0 0 55 32 60
2014 Not a person with a disability 37 32 13 10 7 1 0 70 17 1012

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 31 22 9 20 16 1 0 54 37 79
2020 Not a person with a disability 41 31 10 9 6 2 0 74 16 847
2019 Person with a disability 36 34 10 9 10 1 0 71 19 62
2019 Not a person with a disability 37 32 11 11 5 4 0 71 17 797
2018 Person with a disability 21 25 15 20 10 8 0 50 33 60
2018 Not a person with a disability 27 32 16 13 8 3 1 61 22 816
2017 Person with a disability 15 26 17 12 27 3 0 42 40 58
2017 Not a person with a disability 30 32 15 12 8 4 0 64 21 798
2014 Person with a disability 20 25 13 22 18 2 0 46 41 60
2014 Not a person with a disability 29 32 16 12 7 4 0 64 20 1014

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 23 8 16 21 0 0 56 37 79
2020 Not a person with a disability 37 32 12 12 6 1 0 70 18 842
2019 Person with a disability 29 36 10 15 10 0 0 65 25 62
2019 Not a person with a disability 34 34 12 11 6 2 0 70 18 798
2018 Person with a disability 23 22 14 24 10 7 0 48 37 60
2018 Not a person with a disability 26 35 15 14 8 1 1 62 23 819
2017 Person with a disability 14 30 12 18 23 5 0 46 42 58
2017 Not a person with a disability 29 35 12 15 8 1 0 65 23 799
2014 Person with a disability 22 27 12 17 20 3 0 50 38 60
2014 Not a person with a disability 29 32 14 14 9 1 1 62 24 1015
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 31 11 5 12 0 0 73 17 79
2020 Not a person with a disability 44 36 9 7 4 0 0 80 11 848
2019 Person with a disability 39 35 10 10 7 0 0 73 17 62
2019 Not a person with a disability 44 33 9 9 3 0 1 78 13 801
2018 Person with a disability 30 29 15 10 17 0 0 59 27 59
2018 Not a person with a disability 39 34 13 8 6 1 0 73 14 818
2017 Person with a disability 21 34 13 15 16 1 0 56 31 58
2017 Not a person with a disability 36 37 12 8 7 0 0 73 15 799
2014 Person with a disability 20 30 15 17 18 0 0 50 35 60
2014 Not a person with a disability 35 33 11 12 7 0 1 70 19 1015

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 35 41 8 8 8 0 0 76 16 79
2020 Not a person with a disability 43 38 10 5 3 0 0 82 8 843
2019 Person with a disability 35 44 7 10 5 0 0 79 14 62
2019 Not a person with a disability 43 39 8 8 3 0 0 81 11 795
2018 Person with a disability 15 50 19 5 11 0 0 66 16 60
2018 Not a person with a disability 38 40 10 8 4 0 0 78 12 819
2017 Person with a disability 25 48 5 12 10 0 0 73 22 58
2017 Not a person with a disability 37 39 10 9 5 0 0 76 15 799

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 44 21 13 13 5 1 2 67 19 79
2020 Not a person with a disability 52 27 10 5 4 0 2 81 9 846
2019 Person with a disability 43 34 9 5 8 0 0 77 13 62
2019 Not a person with a disability 52 27 9 5 5 0 2 81 10 796
2018 Person with a disability 35 34 7 20 4 0 0 69 24 59
2018 Not a person with a disability 48 31 9 6 4 1 2 81 10 815
2017 Person with a disability 33 33 10 14 10 0 0 66 24 58
2017 Not a person with a disability 44 32 10 8 4 0 1 78 12 799
2014 Person with a disability 37 33 13 5 10 0 2 71 15 60
2014 Not a person with a disability 43 33 10 7 5 0 2 78 12 1014

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 34 29 11 17 8 0 1 64 25 79
2020 Not a person with a disability 44 34 11 7 3 0 1 79 10 844
2019 Person with a disability 44 31 12 6 5 0 1 76 12 62
2019 Not a person with a disability 46 33 9 8 3 0 1 80 12 799
2018 Person with a disability 25 42 18 8 5 0 2 68 13 60
2018 Not a person with a disability 38 41 8 8 4 0 2 81 12 823
2017 Person with a disability 28 24 14 15 18 1 0 52 34 58
2017 Not a person with a disability 42 36 8 7 5 1 1 79 13 798
2014 Person with a disability 40 18 15 15 12 0 0 58 27 60
2014 Not a person with a disability 45 31 9 9 4 0 1 77 14 1015

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 51 19 11 6 4 4 5 77 11 79
2020 Not a person with a disability 57 21 10 3 4 2 3 82 7 842

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 32 29 14 17 4 3 1 64 22 79
2020 Not a person with a disability 41 30 13 7 5 3 0 74 13 843
2019 Person with a disability 35 42 7 7 7 3 0 79 14 62
2019 Not a person with a disability 40 29 13 8 6 3 1 71 15 801
2018 Person with a disability 26 23 19 10 18 4 0 51 29 59
2018 Not a person with a disability 34 33 13 12 6 3 0 68 18 814
2017 Person with a disability 16 32 10 20 19 1 2 49 40 58
2017 Not a person with a disability 38 31 11 9 6 5 0 73 15 798
2014 Person with a disability 29 19 14 24 15 0 0 47 39 59
2014 Not a person with a disability 37 30 12 10 7 4 1 70 17 1013

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 13 20 12 13 28 2 11 38 48 79
2020 Not a person with a disability 24 21 15 14 15 3 7 51 32 848
2019 Person with a disability 20 31 6 14 18 2 9 57 36 62
2019 Not a person with a disability 22 24 15 15 16 3 6 51 33 801
2018 Person with a disability 17 16 13 3 40 5 5 37 48 60
2018 Not a person with a disability 18 24 15 16 19 3 6 46 38 817
2017 Person with a disability 5 14 12 21 40 3 5 20 66 57
2017 Not a person with a disability 20 21 12 17 19 5 7 46 40 797
2014 Person with a disability 13 12 13 18 37 3 3 27 59 60
2014 Not a person with a disability 16 19 13 17 23 2 10 40 45 1015

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 46 23 18 6 1 3 3 73 8 79
2020 Not a person with a disability 58 20 10 5 3 1 2 81 9 848
2019 Person with a disability 51 21 13 7 5 0 3 75 12 62
2019 Not a person with a disability 62 18 9 4 2 1 4 84 6 802

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 48 21 19 3 4 1 5 73 7 79
2020 Not a person with a disability 60 20 10 4 2 1 3 83 7 847
2019 Person with a disability 48 24 13 4 3 0 8 79 7 62
2019 Not a person with a disability 61 18 9 4 3 1 4 83 7 801

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 69 8 7 6 4 2 5 82 10 79
2020 Not a person with a disability 83 6 3 2 2 3 3 94 3 849
2019 Person with a disability 77 6 5 2 5 0 5 88 7 62
2019 Not a person with a disability 78 8 3 1 2 3 4 93 4 801

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 64 13 6 5 5 3 4 82 11 78
2020 Not a person with a disability 81 9 2 1 1 1 6 97 2 843
2019 Person with a disability 61 21 4 2 5 2 6 89 7 62
2019 Not a person with a disability 85 4 1 0 1 1 8 98 1 796

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 43 30 7 8 13 0 0 73 21 76
2020 Not a person with a disability 49 32 9 6 3 0 0 81 10 847
2019 Person with a disability 44 31 11 5 8 0 0 75 13 62
2019 Not a person with a disability 50 30 9 7 4 0 0 80 11 801
2018 Person with a disability 27 45 9 10 8 0 0 72 18 60
2018 Not a person with a disability 44 35 9 7 4 0 0 79 11 819
2017 Person with a disability 25 37 10 18 11 0 0 62 28 56
2017 Not a person with a disability 43 35 8 9 5 0 0 79 14 799
2014 Person with a disability 25 38 12 7 18 0 0 63 25 60
2014 Not a person with a disability 36 38 9 10 6 0 1 74 16 1015

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 40 29 8 13 9 0 0 69 23 79
2020 Not a person with a disability 50 29 10 6 4 1 0 80 10 847
2019 Person with a disability 41 35 10 13 1 0 0 75 15 62
2019 Not a person with a disability 53 27 10 6 4 0 0 81 10 800
2018 Person with a disability 37 28 17 14 4 0 0 65 18 60
2018 Not a person with a disability 44 33 13 6 4 0 0 78 9 814
2017 Person with a disability 21 37 9 22 10 0 0 59 32 56
2017 Not a person with a disability 45 34 9 7 5 0 0 79 12 797
2014 Person with a disability 30 23 17 17 13 0 0 53 30 60
2014 Not a person with a disability 41 35 11 8 4 0 1 76 12 1014

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 36 34 15 9 6 0 1 71 14 79
2020 Not a person with a disability 47 35 9 6 3 0 0 82 9 842
2019 Person with a disability 46 35 7 8 5 0 0 80 13 62
2019 Not a person with a disability 51 33 8 6 2 0 0 84 8 795
2018 Person with a disability 32 37 14 10 7 0 0 69 16 60
2018 Not a person with a disability 43 33 13 7 3 0 1 77 10 815
2017 Person with a disability 20 43 10 13 15 0 0 63 28 56
2017 Not a person with a disability 45 33 12 6 5 0 0 78 10 799
2014 Person with a disability 30 25 18 13 12 0 2 56 25 60
2014 Not a person with a disability 42 35 9 8 4 0 1 78 13 1015

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 31 46 9 8 5 1 0 78 13 78
2020 Not a person with a disability 40 40 11 5 3 1 0 81 8 843
2019 Person with a disability 37 31 15 10 5 2 0 69 15 62
2019 Not a person with a disability 39 38 12 7 2 2 1 79 9 800
2018 Person with a disability 28 36 12 16 6 0 2 65 23 59
2018 Not a person with a disability 34 40 15 5 4 1 0 75 9 818
2017 Person with a disability 20 27 20 26 8 0 0 47 34 57
2017 Not a person with a disability 34 38 14 7 4 2 1 74 11 797

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 51 25 12 10 1 0 0 77 12 79
2020 Not a person with a disability 57 26 7 6 3 0 0 83 10 845
2019 Person with a disability 56 24 10 8 1 0 0 81 10 61
2019 Not a person with a disability 64 22 5 5 3 0 0 87 8 800
2018 Person with a disability 48 33 7 5 6 0 0 81 12 60
2018 Not a person with a disability 57 28 6 5 3 0 0 85 8 822
2017 Person with a disability 49 28 13 4 7 0 0 77 11 58
2017 Not a person with a disability 55 29 5 6 3 0 0 85 10 800
2014 Person with a disability 38 23 17 10 12 0 0 62 22 60
2014 Not a person with a disability 51 30 7 6 4 0 1 82 11 1014

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 31 29 19 8 11 1 1 61 20 79
2020 Not a person with a disability 39 31 18 9 3 0 0 71 12 842
2019 Person with a disability 24 38 26 7 3 0 2 64 10 62
2019 Not a person with a disability 43 31 15 7 3 0 0 75 10 799
2018 Person with a disability 36 24 28 7 5 0 0 60 12 60
2018 Not a person with a disability 40 32 15 8 4 0 0 73 12 822
2017 Person with a disability 30 40 14 11 2 0 4 72 13 58
2017 Not a person with a disability 37 35 15 7 3 0 2 74 11 800
2014 Person with a disability 37 25 27 5 3 2 2 64 9 60
2014 Not a person with a disability 40 34 13 7 4 0 2 75 11 1015

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 48 52 79
2020 Not a person with a disability 48 52 849

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 75 7 9 3 0 1 6 87 3 79
2020 Not a person with a disability 69 14 6 1 1 2 7 91 3 848

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Person with a disability 29 43 28 79
2020 Not a person with a disability 25 39 36 849
2019 Person with a disability 26 41 34 62
2019 Not a person with a disability 25 39 35 803
2018 Person with a disability 30 29 42 60
2018 Not a person with a disability 27 36 37 822
2017 Person with a disability 27 24 49 58
2017 Not a person with a disability 28 38 34 798
2014 Person with a disability 30 37 33 60
2014 Not a person with a disability 32 35 33 1015

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Person with a disability 20 14 51 5 5 4 22
2020 Not a person with a disability 15 12 57 3 8 6 214
2019 Person with a disability 17 13 52 0 7 12 16
2019 Not a person with a disability 17 11 47 4 11 11 204
2018 Person with a disability 13 20 51 11 5 0 18
2018 Not a person with a disability 12 10 56 4 10 7 229
2017 Person with a disability 5 6 71 7 6 6 17
2017 Not a person with a disability 13 12 51 5 14 6 229
2014 Person with a disability 11 0 72 11 9999 6 18
2014 Not a person with a disability 18 10 54 7 9999 12 320
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 69 23 5 3 1 0 0 91 4 79
2020 Not a person with a disability 62 29 4 3 2 0 0 91 5 844
2019 Person with a disability 61 32 3 2 2 0 0 93 4 61
2019 Not a person with a disability 63 27 5 3 1 0 0 90 4 798
2018 Person with a disability 46 50 1 2 0 0 0 96 2 60
2018 Not a person with a disability 62 30 5 2 1 1 0 92 3 821
2017 Person with a disability 47 36 6 4 7 0 0 82 11 58
2017 Not a person with a disability 55 34 5 3 3 0 0 89 6 797
2014 Person with a disability 52 27 13 3 5 0 0 78 8 60
2014 Not a person with a disability 58 31 5 3 2 0 0 89 5 1013

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 40 30 12 10 8 0 0 71 17 78
2020 Not a person with a disability 43 39 8 7 3 1 0 82 10 850
2019 Person with a disability 35 51 4 7 3 0 0 86 10 62
2019 Not a person with a disability 41 39 8 7 3 1 0 81 10 799
2018 Person with a disability 29 44 8 14 4 2 0 74 18 60
2018 Not a person with a disability 33 43 12 9 3 0 0 76 12 816
2017 Person with a disability 27 34 8 16 13 2 0 62 30 58
2017 Not a person with a disability 37 39 11 8 4 1 0 77 12 800
2014 Person with a disability 30 33 12 7 17 2 0 64 24 60
2014 Not a person with a disability 40 38 12 6 3 0 0 79 10 1015

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 17 19 30 21 10 3 0 32 37 79
2020 Not a person with a disability 8 18 33 25 14 1 1 40 26 849
2019 Person with a disability 6 21 38 19 16 0 0 35 27 60
2019 Not a person with a disability 5 16 33 26 18 1 1 45 22 798
2018 Person with a disability 12 15 33 26 14 0 0 40 27 60
2018 Not a person with a disability 8 20 30 24 15 1 2 40 29 822
2017 Person with a disability 15 15 37 15 14 1 2 30 31 57
2017 Not a person with a disability 8 18 37 21 12 1 3 34 27 798
2014 Person with a disability 17 17 33 13 17 2 2 31 34 60
2014 Not a person with a disability 7 21 31 22 14 1 3 38 30 1014

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 11 19 15 25 26 3 1 53 32 79
2020 Not a person with a disability 6 12 24 30 26 2 2 57 18 847
2019 Person with a disability 9 19 27 23 18 2 1 43 29 60
2019 Not a person with a disability 6 12 25 28 25 2 1 55 19 799
2018 Person with a disability 11 25 20 23 18 3 0 43 37 59
2018 Not a person with a disability 9 14 27 26 20 1 2 48 24 818
2017 Person with a disability 9 22 34 17 10 3 6 29 34 57
2017 Not a person with a disability 7 15 25 23 23 3 4 50 24 797
2014 Person with a disability 12 18 28 18 18 0 5 39 32 60
2014 Not a person with a disability 7 14 24 26 25 2 3 53 22 1012

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 14 17 23 16 25 3 1 43 33 78
2020 Not a person with a disability 6 9 26 30 25 1 2 58 16 846
2019 Person with a disability 15 14 17 25 26 2 2 52 30 61
2019 Not a person with a disability 8 10 25 28 27 1 2 56 18 799
2018 Person with a disability 15 12 25 21 24 3 0 47 28 57
2018 Not a person with a disability 10 12 27 27 22 1 1 50 22 818
2017 Person with a disability 21 9 30 16 17 3 4 36 32 57
2017 Not a person with a disability 9 13 24 25 23 2 5 51 24 798
2014 Person with a disability 22 13 25 12 18 0 10 33 39 60
2014 Not a person with a disability 7 13 25 26 24 1 4 52 21 1013

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 8 22 20 30 18 1 0 49 30 79
2020 Not a person with a disability 3 7 26 37 25 1 1 63 10 845
2019 Person with a disability 2 10 42 21 25 0 0 47 11 61
2019 Not a person with a disability 4 6 22 34 32 0 1 68 10 797
2018 Person with a disability 7 12 36 28 15 3 0 44 20 59
2018 Not a person with a disability 5 11 25 32 25 1 1 58 16 816
2017 Person with a disability 5 12 31 29 16 3 3 48 19 57
2017 Not a person with a disability 5 12 28 29 22 1 3 54 17 797
2014 Person with a disability 7 18 22 23 27 2 2 52 26 60
2014 Not a person with a disability 3 12 26 33 22 0 3 57 16 1010

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 15 18 29 16 18 3 0 36 34 79
2020 Not a person with a disability 8 16 25 26 23 2 1 50 24 848
2019 Person with a disability 11 16 26 23 22 1 0 46 28 62
2019 Not a person with a disability 8 14 25 24 26 1 2 52 23 797
2018 Person with a disability 7 28 22 26 11 2 4 40 37 58
2018 Not a person with a disability 9 17 27 23 20 1 2 45 27 819
2017 Person with a disability 18 26 25 18 8 1 3 27 46 57
2017 Not a person with a disability 11 17 26 21 19 2 4 43 30 797
2014 Person with a disability 18 20 27 17 12 2 5 30 41 60
2014 Not a person with a disability 12 19 25 18 21 1 4 41 32 1012

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 8 14 29 23 22 5 0 48 22 79
2020 Not a person with a disability 6 10 21 29 29 3 2 61 17 844
2019 Person with a disability 6 14 33 15 28 2 2 44 22 61
2019 Not a person with a disability 5 14 26 26 23 3 2 52 21 795
2018 Person with a disability 9 30 25 15 15 2 3 32 42 59
2018 Not a person with a disability 9 13 26 25 22 2 3 50 23 816
2017 Person with a disability 15 22 25 20 10 1 7 33 40 57
2017 Not a person with a disability 7 14 26 23 22 3 5 50 22 798
2014 Person with a disability 12 15 20 20 27 0 7 50 29 60
2014 Not a person with a disability 4 12 23 28 25 2 5 57 18 1010

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 14 9 35 20 20 3 0 41 24 79
2020 Not a person with a disability 5 8 27 31 25 2 2 58 14 843
2019 Person with a disability 8 15 31 18 23 2 2 43 24 61
2019 Not a person with a disability 7 10 26 28 25 2 2 56 18 801
2018 Person with a disability 14 27 15 21 18 3 2 41 43 59
2018 Not a person with a disability 7 12 28 28 21 2 2 51 20 816
2017 Person with a disability 17 21 28 17 11 3 3 30 40 57
2017 Not a person with a disability 7 10 29 26 21 3 4 51 18 798
2014 Person with a disability 10 17 31 14 22 3 2 38 29 58
2014 Not a person with a disability 7 15 28 24 21 1 4 47 23 1009

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 8 11 40 23 16 1 0 40 19 79
2020 Not a person with a disability 4 9 27 32 27 1 1 59 13 848
2019 Person with a disability 7 27 28 18 20 0 0 38 34 59
2019 Not a person with a disability 5 12 26 29 26 0 1 57 17 799

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 33 14 12 12 1 1 61 25 78
2020 Not a person with a disability 33 38 12 10 5 2 0 72 15 842
2019 Person with a disability 23 32 12 13 13 7 0 59 29 60
2019 Not a person with a disability 28 38 13 14 6 2 0 67 20 798

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 55 19 9 9 6 1 0 75 15 79
2020 Not a person with a disability 59 23 6 6 4 1 0 83 10 847
2019 Person with a disability 50 32 7 7 5 0 0 82 12 62
2019 Not a person with a disability 58 22 7 8 4 1 0 81 12 803
2018 Person with a disability 38 30 7 14 11 0 0 68 25 59
2018 Not a person with a disability 50 29 8 9 4 1 0 79 13 818
2017 Person with a disability 33 29 6 15 17 0 0 62 31 58
2017 Not a person with a disability 52 26 8 7 5 1 0 79 13 799
2014 Person with a disability 32 23 10 15 18 2 0 56 34 60
2014 Not a person with a disability 48 27 9 9 6 0 1 76 15 1015

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 60 15 10 12 1 1 0 76 13 78
2020 Not a person with a disability 64 26 3 5 2 0 0 90 6 845
2019 Person with a disability 52 37 2 7 2 0 0 89 9 62
2019 Not a person with a disability 62 24 6 6 2 0 0 86 8 802
2018 Person with a disability 42 32 13 8 5 0 0 74 13 60
2018 Not a person with a disability 52 33 5 7 2 0 0 86 9 811
2017 Person with a disability 34 42 9 8 7 0 0 76 15 58
2017 Not a person with a disability 54 33 5 6 3 0 0 87 8 798
2014 Person with a disability 37 28 10 15 10 0 0 65 25 60
2014 Not a person with a disability 49 33 7 7 3 0 1 83 9 1015

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 55 20 11 13 0 1 1 76 13 79
2020 Not a person with a disability 56 31 7 3 2 1 0 88 6 844
2019 Person with a disability 41 46 3 6 3 0 0 87 10 62
2019 Not a person with a disability 57 29 7 5 2 1 0 86 6 801
2018 Person with a disability 30 44 16 6 2 2 0 75 8 60
2018 Not a person with a disability 50 36 9 3 2 1 0 86 5 818

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 35 10 9 7 0 0 74 16 78
2020 Not a person with a disability 52 31 8 5 3 1 0 84 8 844
2019 Person with a disability 46 30 8 9 6 2 0 77 16 62
2019 Not a person with a disability 53 30 8 5 3 1 0 84 7 800
2018 Person with a disability 42 29 7 14 3 5 0 75 18 60
2018 Not a person with a disability 52 33 7 4 2 1 0 86 7 820
2017 Person with a disability 28 40 9 14 8 2 0 69 22 57
2017 Not a person with a disability 50 34 8 4 2 1 0 86 6 796
2014 Person with a disability 40 25 13 13 8 0 0 65 22 60
2014 Not a person with a disability 48 33 9 5 2 1 1 83 8 1014

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 37 31 14 11 4 1 1 69 16 78
2020 Not a person with a disability 50 29 11 4 2 4 0 82 6 848
2019 Person with a disability 47 28 14 4 1 5 0 80 5 62
2019 Not a person with a disability 55 27 10 3 2 3 0 84 5 799
2018 Person with a disability 36 35 14 1 4 9 0 78 6 60
2018 Not a person with a disability 49 31 11 4 2 2 0 82 6 817
2017 Person with a disability 29 33 15 15 5 3 0 63 21 58
2017 Not a person with a disability 47 31 12 4 2 3 1 82 6 799
2014 Person with a disability 37 22 22 10 3 7 0 63 14 60
2014 Not a person with a disability 48 31 10 4 2 4 1 84 6 1015

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 57 21 9 8 4 0 0 78 13 78
2020 Not a person with a disability 69 21 5 2 2 0 0 90 4 847
2019 Person with a disability 66 16 7 6 5 0 0 82 11 62
2019 Not a person with a disability 65 25 4 2 3 0 0 91 5 801
2018 Person with a disability 49 32 3 4 13 0 0 80 17 60
2018 Not a person with a disability 60 28 6 4 2 0 0 89 5 818
2017 Person with a disability 30 44 5 10 11 0 0 74 21 57
2017 Not a person with a disability 57 31 6 3 2 0 0 88 5 796
2014 Person with a disability 47 23 12 7 12 0 0 70 18 60
2014 Not a person with a disability 58 30 6 4 3 0 0 88 6 1015

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 48 19 12 3 10 7 1 73 14 79
2020 Not a person with a disability 57 20 10 3 3 4 3 83 7 849

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 25 23 25 15 7 4 1 51 23 79
2020 Not a person with a disability 37 27 18 5 3 8 1 71 9 847

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 44 27 4 8 10 4 3 77 19 78
2020 Not a person with a disability 54 26 7 4 3 3 2 85 8 846

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 33 25 13 8 8 6 7 67 19 78
2020 Not a person with a disability 37 28 14 6 6 5 5 72 12 848
2019 Person with a disability 32 25 20 1 3 18 0 70 6 62
2019 Not a person with a disability 38 26 14 8 6 5 3 70 15 801
2018 Person with a disability 16 29 21 12 7 11 4 53 23 60
2018 Not a person with a disability 29 28 17 10 6 7 4 63 17 818
2017 Person with a disability 24 21 17 7 19 8 3 51 30 58
2017 Not a person with a disability 33 28 15 7 7 5 4 68 15 800
2014 Person with a disability 13 32 22 8 18 5 2 48 29 60
2014 Not a person with a disability 33 27 12 10 8 4 5 67 20 1015

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 40 27 12 14 6 1 0 68 20 78
2020 Not a person with a disability 47 30 9 7 4 2 0 79 11 846
2019 Person with a disability 44 31 5 10 8 1 0 76 19 62
2019 Not a person with a disability 48 28 9 7 4 3 1 79 12 799
2018 Person with a disability 44 30 9 13 4 0 0 74 17 60
2018 Not a person with a disability 39 33 11 9 4 2 1 75 14 817
2017 Person with a disability 30 37 11 10 9 3 0 69 20 58
2017 Not a person with a disability 43 30 11 8 3 3 1 76 12 799
2014 Person with a disability 45 23 7 18 3 3 0 71 22 60
2014 Not a person with a disability 46 31 9 6 5 1 1 79 12 1015

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 43 22 19 11 5 0 0 65 16 79
2020 Not a person with a disability 47 31 13 5 3 1 0 79 8 844
2019 Person with a disability 44 24 13 10 7 2 0 70 17 62
2019 Not a person with a disability 43 33 13 6 4 1 0 77 10 799
2018 Person with a disability 32 24 21 10 9 5 0 58 20 60
2018 Not a person with a disability 38 33 15 9 4 2 0 72 13 816

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 14 13 11 19 12 5 49 35 79
2020 Not a person with a disability 36 22 15 7 8 9 3 65 17 844
2019 Person with a disability 35 21 9 10 10 15 0 66 23 61
2019 Not a person with a disability 30 21 16 8 9 11 4 60 21 797
2018 Person with a disability 22 21 9 14 17 16 0 52 36 60
2018 Not a person with a disability 24 21 17 10 11 11 5 54 25 818
2017 Person with a disability 15 15 9 18 23 20 1 37 51 58
2017 Not a person with a disability 24 20 17 11 12 12 4 52 27 799
2014 Person with a disability 17 15 5 18 28 13 3 38 56 60
2014 Not a person with a disability 22 18 17 12 12 12 7 49 30 1015

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 38 45 7 10 0 0 0 83 10 79
2020 Not a person with a disability 50 38 2 8 2 0 0 88 10 848

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 34 38 11 12 4 0 1 73 16 78
2020 Not a person with a disability 48 36 6 7 2 0 1 85 8 849
2019 Person with a disability 61 22 3 10 4 0 0 84 13 62
2019 Not a person with a disability 64 23 3 7 3 0 0 87 10 799
2017 Person with a disability 44 32 5 7 12 0 0 76 19 58
2017 Not a person with a disability 60 26 4 7 4 0 0 85 11 798
2014 Person with a disability 40 30 7 5 18 0 0 70 23 60
2014 Not a person with a disability 58 24 5 7 5 0 1 83 12 1014

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 50 29 5 12 4 0 0 80 15 78
2020 Not a person with a disability 54 33 6 5 1 0 0 87 7 838
2019 Person with a disability 61 21 6 10 1 0 0 82 12 62
2019 Not a person with a disability 65 25 5 4 1 0 0 89 6 795
2017 Person with a disability 45 29 14 5 7 0 0 74 12 58
2017 Not a person with a disability 58 31 6 4 2 0 0 89 5 799
2014 Person with a disability 43 32 10 10 5 0 0 75 15 60
2014 Not a person with a disability 59 29 6 4 1 0 1 89 5 1014

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 75 16 6 1 1 0 0 92 2 79
2020 Not a person with a disability 79 15 2 1 1 1 0 95 3 846

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 46 30 9 8 4 1 1 79 12 79
2020 Not a person with a disability 55 21 10 3 4 3 4 81 8 849
2019 Person with a disability 52 26 11 7 2 3 0 80 9 62
2019 Not a person with a disability 58 20 9 3 4 3 4 83 8 801

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 20 80 79
2020 Not a person with a disability 7 93 849
2019 Person with a disability 16 84 62
2019 Not a person with a disability 9 91 802
2018 Person with a disability 26 74 59
2018 Not a person with a disability 13 87 820

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 64 36 16
2020 Not a person with a disability 30 70 62
2018 Person with a disability 46 54 14
2018 Not a person with a disability 55 45 109

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 64 36 16
2020 Not a person with a disability 76 24 62

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 14
2018 Not a person with a disability 6 94 109

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 16
2020 Not a person with a disability 0 100 62

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Person with a disability 0 100 10
2019 Not a person with a disability 9 91 71

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 32 68 16
2020 Not a person with a disability 37 63 62
2019 Person with a disability 51 49 10
2019 Not a person with a disability 37 63 71
2018 Person with a disability 43 57 14
2018 Not a person with a disability 50 50 108

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 50 50 16
2020 Not a person with a disability 47 53 62
2018 Person with a disability 41 59 14
2018 Not a person with a disability 43 57 108

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 39 61 16
2020 Not a person with a disability 47 53 62
2018 Person with a disability 44 56 14
2018 Not a person with a disability 45 55 108

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 58 42 16
2020 Not a person with a disability 45 55 62
2019 Person with a disability 50 50 10
2019 Not a person with a disability 56 44 71
2018 Person with a disability 53 47 14
2018 Not a person with a disability 56 44 108

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 32 68 16
2020 Not a person with a disability 46 54 62
2018 Person with a disability 46 54 14
2018 Not a person with a disability 37 63 108

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 16
2020 Not a person with a disability 0 100 62

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Person with a disability 0 100 10
2019 Not a person with a disability 9 91 71

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 44 56 16
2020 Not a person with a disability 54 46 62
2018 Person with a disability 37 63 14
2018 Not a person with a disability 38 62 108

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 39 61 16
2020 Not a person with a disability 62 38 62
2018 Person with a disability 64 36 14
2018 Not a person with a disability 66 34 109

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 32 68 16
2020 Not a person with a disability 30 70 62

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 14
2018 Not a person with a disability 6 94 109

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 14
2018 Not a person with a disability 8 92 109

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 14
2018 Not a person with a disability 11 89 109

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 10 90 103

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 9 91 103

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 19 81 103

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 6 94 103

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 0 100 13
2018 Not a person with a disability 6 94 103

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 42 58 13
2018 Not a person with a disability 44 56 103

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 22 16 18 7 7 25 6 54 19 79
2020 Not a person with a disability 29 14 12 4 4 29 8 68 12 847
2019 Person with a disability 20 13 20 5 12 23 8 47 24 62
2019 Not a person with a disability 26 13 15 5 4 27 10 63 14 803
2018 Person with a disability 15 23 14 6 11 29 3 54 25 58
2018 Not a person with a disability 23 14 18 6 6 26 8 55 18 821
2017 Person with a disability 16 8 17 12 17 22 8 34 42 58
2017 Not a person with a disability 20 14 16 7 5 26 12 55 19 799
2014 Person with a disability 22 3 20 13 18 17 7 33 41 60
2014 Not a person with a disability 20 14 15 8 5 28 10 56 20 1014

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 42 19 21 9 8 1 0 62 17 79
2020 Not a person with a disability 45 26 14 4 3 9 1 77 7 847
2019 Person with a disability 39 23 20 7 5 7 0 66 13 62
2019 Not a person with a disability 46 26 11 4 3 9 1 79 8 803
2018 Person with a disability 29 28 17 2 11 13 0 65 15 57
2018 Not a person with a disability 37 27 16 5 4 9 0 71 11 819
2017 Person with a disability 23 19 23 7 20 7 2 46 29 58
2017 Not a person with a disability 36 24 17 6 5 11 1 68 12 799
2014 Person with a disability 27 13 25 13 10 10 2 45 26 60
2014 Not a person with a disability 34 26 17 6 4 12 2 69 12 1014

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 14 86 79
2020 Not a person with a disability 5 95 848
2019 Person with a disability 12 88 61
2019 Not a person with a disability 6 94 800
2018 Person with a disability 15 85 60
2018 Not a person with a disability 5 95 822

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 48 52 10
2020 Not a person with a disability 35 65 40

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 40

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 27 73 40

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 40

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 40

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 53 47 10
2020 Not a person with a disability 27 73 40

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 12 88 40

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 0 100 10
2020 Not a person with a disability 0 100 40

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 23 7 22 8 6 26 8 45 21 79
2020 Not a person with a disability 30 12 15 2 3 32 7 69 7 844
2019 Person with a disability 26 14 17 5 5 26 7 60 15 62
2019 Not a person with a disability 26 10 15 2 3 31 11 63 10 802
2018 Person with a disability 16 12 19 5 6 39 3 48 19 60
2018 Not a person with a disability 24 13 18 2 3 33 7 61 8 820
2017 Person with a disability 12 12 16 8 9 32 11 43 30 58
2017 Not a person with a disability 20 12 16 2 2 34 13 62 8 800
2014 Person with a disability 20 8 32 0 10 20 10 40 14 60
2014 Not a person with a disability 20 13 15 3 2 35 13 63 9 1014

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 41 21 16 8 12 2 0 64 20 79
2020 Not a person with a disability 43 25 16 3 3 10 1 76 6 843
2019 Person with a disability 49 16 14 6 7 8 0 70 14 62
2019 Not a person with a disability 46 23 14 2 3 11 1 79 6 801
2018 Person with a disability 29 30 18 2 6 16 0 69 10 60
2018 Not a person with a disability 39 26 15 4 3 12 1 75 7 819
2017 Person with a disability 24 16 23 10 7 17 3 50 21 57
2017 Not a person with a disability 38 25 14 3 2 14 3 77 6 798
2014 Person with a disability 32 15 23 3 10 15 2 56 16 60
2014 Not a person with a disability 37 26 15 3 2 15 2 76 6 1012

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 16 84 78
2020 Not a person with a disability 6 94 844

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 40 60 78
2020 Not a person with a disability 8 92 846
2019 Person with a disability 46 54 62
2019 Not a person with a disability 13 87 801
2017 Person with a disability 66 34 58
2017 Not a person with a disability 13 87 800
2014 Person with a disability 60 40 60
2014 Not a person with a disability 13 87 1014

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 90 10 30
2020 Not a person with a disability 24 76 69

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 87 13 31
2020 Not a person with a disability 87 13 69
2019 Person with a disability 90 10 28
2019 Not a person with a disability 81 19 103
2017 Person with a disability 78 22 39
2017 Not a person with a disability 81 19 107
2014 Person with a disability 86 14 36
2014 Not a person with a disability 82 18 132

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 53 29 9 9 0 0 0 82 9 27
2020 Not a person with a disability 58 31 8 3 0 0 0 88 3 61
2019 Person with a disability 56 28 13 3 0 0 0 84 3 25
2019 Not a person with a disability 63 26 1 9 1 0 0 89 10 82
2017 Person with a disability 43 37 0 10 7 0 3 82 18 31
2017 Not a person with a disability 63 27 5 3 1 0 1 91 4 86
2014 Person with a disability 55 19 10 13 3 0 0 74 16 31
2014 Not a person with a disability 73 19 2 4 1 0 1 93 5 108

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 58 21 5 7 5 1 2 82 12 79
2020 Not a person with a disability 59 25 7 2 1 1 3 89 4 846
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 42 25 8 16 5 4 0 69 22 78
2020 Not a person with a disability 51 29 9 6 3 1 0 81 10 845

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 55 27 9 6 3 1 0 82 8 79
2020 Not a person with a disability 58 31 6 3 1 0 0 90 4 849

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 54 31 5 4 6 1 0 85 10 79
2020 Not a person with a disability 58 28 7 5 1 1 0 87 6 848

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 44 31 15 5 2 2 1 78 7 79
2020 Not a person with a disability 55 29 9 3 1 1 2 87 4 842

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 64 16 10 4 1 2 2 84 5 79
2020 Not a person with a disability 63 25 6 2 1 1 3 91 3 845

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 78 8 8 0 1 4 1 90 1 79
2020 Not a person with a disability 75 12 3 2 1 4 3 94 2 848

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 52 30 10 4 2 2 0 83 6 79
2020 Not a person with a disability 65 24 7 2 1 1 0 90 3 847

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 57 24 2 7 8 0 2 83 15 78
2020 Not a person with a disability 60 23 7 5 3 1 1 85 8 845

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 66 19 7 4 2 1 0 87 5 79
2020 Not a person with a disability 69 22 5 2 1 1 0 92 4 847

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 100 0 23
2020 Not a person with a disability 96 4 267

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 31 22 4 21 14 0 8 58 37 23
2020 Not a person with a disability 29 30 18 15 7 0 1 60 22 257

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 43 29 10 12 3 2 0 74 16 79
2020 Not a person with a disability 54 31 9 4 2 1 0 85 5 848
2019 Person with a disability 42 28 16 7 3 3 0 73 10 62
2019 Not a person with a disability 46 34 12 4 1 2 0 82 6 800
2018 Person with a disability 29 36 16 6 8 5 0 68 15 59
2018 Not a person with a disability 41 36 12 7 2 3 0 79 9 823
2017 Person with a disability 20 31 21 10 12 6 0 54 23 58
2017 Not a person with a disability 33 39 12 8 4 3 0 75 12 798

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 34 26 7 17 10 4 1 64 29 79
2020 Not a person with a disability 46 25 11 10 6 1 1 73 16 846

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 50 22 9 1 11 5 1 77 13 79
2020 Not a person with a disability 58 23 9 4 3 1 2 84 6 847

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 37 22 12 13 13 3 0 61 27 79
2020 Not a person with a disability 47 30 11 7 4 1 0 78 11 848
2019 Person with a disability 36 33 13 10 6 3 0 71 16 61
2019 Not a person with a disability 41 34 13 7 5 1 0 75 12 801
2018 Person with a disability 20 29 14 13 16 7 0 53 32 60
2018 Not a person with a disability 34 33 15 10 5 3 0 69 16 823
2017 Person with a disability 14 32 21 13 17 2 0 47 31 57
2017 Not a person with a disability 29 38 14 9 8 2 0 69 17 799

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 21 8 13 19 0 0 60 32 23
2020 Not a person with a disability 38 43 10 8 1 0 0 81 9 267
2019 Person with a disability 55 34 0 0 6 5 0 94 6 19
2019 Not a person with a disability 41 37 11 7 2 1 2 80 10 239

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 38 36 11 6 7 1 1 76 13 79
2020 Not a person with a disability 43 27 15 7 7 0 1 71 14 848

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 43 24 15 12 3 1 1 69 15 79
2020 Not a person with a disability 42 29 15 7 6 0 1 72 13 847
2019 Person with a disability 29 30 11 18 11 0 2 59 29 62
2019 Not a person with a disability 35 26 15 11 11 0 0 62 22 801
2018 Person with a disability 18 19 14 11 33 0 3 39 46 59
2018 Not a person with a disability 29 29 18 11 11 0 2 59 22 820
2017 Person with a disability 13 15 23 18 27 0 4 29 47 58
2017 Not a person with a disability 32 27 16 11 10 1 3 61 23 797

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 18 24 17 19 1 0 39 37 79
2020 Not a person with a disability 21 28 28 13 10 0 0 49 23 849
2019 Person with a disability 15 22 30 29 5 0 0 37 34 61
2019 Not a person with a disability 28 32 24 9 7 0 0 60 16 799
2018 Person with a disability 12 27 34 17 9 0 2 39 27 59
2018 Not a person with a disability 21 31 24 14 9 0 1 53 24 820
2017 Person with a disability 13 22 36 12 13 2 2 37 26 58
2017 Not a person with a disability 19 30 27 13 9 0 1 50 23 798

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 32 21 22 12 11 1 0 54 24 79
2020 Not a person with a disability 37 31 19 8 4 0 0 69 12 845
2019 Person with a disability 34 25 20 14 3 2 1 61 18 61
2019 Not a person with a disability 46 27 16 6 4 1 1 74 10 795
2018 Person with a disability 23 21 37 8 8 2 2 46 16 59
2018 Not a person with a disability 34 31 17 10 6 0 1 66 17 815
2017 Person with a disability 23 28 30 10 8 0 0 52 18 57
2017 Not a person with a disability 31 32 20 9 5 0 2 64 15 799

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 22 20 22 12 22 1 0 43 35 79
2020 Not a person with a disability 28 28 20 14 9 1 0 56 24 844
2019 Person with a disability 19 28 17 24 10 0 3 48 34 62
2019 Not a person with a disability 31 26 20 13 9 1 1 57 22 797
2018 Person with a disability 16 23 21 19 18 0 3 40 38 59
2018 Not a person with a disability 26 23 24 13 12 1 1 49 26 818
2017 Person with a disability 15 18 23 24 15 1 3 35 41 58
2017 Not a person with a disability 24 23 22 15 12 1 2 49 28 795

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 45 16 18 13 4 1 4 64 18 79
2020 Not a person with a disability 49 24 15 5 5 0 2 75 10 848
2019 Person with a disability 51 19 16 7 0 2 4 76 7 61
2019 Not a person with a disability 59 23 9 3 2 0 3 85 6 796
2018 Person with a disability 51 24 7 7 4 0 7 80 12 58
2018 Not a person with a disability 53 21 13 6 4 0 4 77 10 817
2017 Person with a disability 38 31 15 0 10 0 7 73 10 58
2017 Not a person with a disability 49 22 11 6 4 1 7 77 11 796

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 27 23 14 15 1 0 48 29 79
2020 Not a person with a disability 35 28 19 11 7 0 0 63 18 847
2019 Person with a disability 30 28 21 13 7 0 1 59 19 62
2019 Not a person with a disability 47 23 17 7 5 0 0 71 12 800
2018 Person with a disability 28 35 12 10 12 0 3 65 22 59
2018 Not a person with a disability 42 26 17 7 6 0 1 69 14 820
2017 Person with a disability 19 38 25 11 7 0 0 57 19 58
2017 Not a person with a disability 39 29 18 9 5 0 0 68 14 793

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 30 30 23 6 6 1 5 63 13 79
2020 Not a person with a disability 38 21 14 11 9 0 6 64 21 845

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 43 22 10 14 8 3 0 67 23 78
2020 Not a person with a disability 45 31 14 7 3 0 1 76 10 844
2019 Person with a disability 38 21 27 0 14 0 0 59 14 62
2019 Not a person with a disability 45 32 12 6 3 0 1 78 10 800
2018 Person with a disability 24 25 25 10 13 0 3 51 23 60
2018 Not a person with a disability 37 34 16 7 5 1 1 72 12 814
2017 Person with a disability 19 32 20 12 15 0 2 52 27 58
2017 Not a person with a disability 39 31 17 8 3 0 1 71 12 795

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 25 23 21 12 16 1 1 49 29 79
2020 Not a person with a disability 36 33 18 8 4 0 1 69 12 841
2019 Person with a disability 25 33 25 11 6 0 0 58 17 62
2019 Not a person with a disability 39 33 16 8 4 0 0 72 12 798
2018 Person with a disability 28 26 15 16 14 0 2 55 30 60
2018 Not a person with a disability 33 33 19 9 5 0 1 66 14 816
2017 Person with a disability 31 29 16 13 10 2 0 61 23 58
2017 Not a person with a disability 31 30 21 11 6 0 1 62 17 796

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 18 16 10 15 1 1 58 26 79
2020 Not a person with a disability 43 27 17 8 4 0 1 71 12 843
2019 Person with a disability 39 30 11 13 7 0 0 69 19 62
2019 Not a person with a disability 45 28 13 8 4 1 1 74 13 799
2018 Person with a disability 33 31 11 13 12 0 0 64 25 60
2018 Not a person with a disability 37 32 16 11 5 0 1 69 15 814
2017 Person with a disability 31 29 19 9 10 1 0 61 19 58
2017 Not a person with a disability 36 30 17 9 6 0 1 68 15 794

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 52 19 9 10 9 1 0 72 19 79
2020 Not a person with a disability 57 23 9 6 4 0 1 81 10 842
2019 Person with a disability 48 20 16 8 8 0 0 67 16 62
2019 Not a person with a disability 57 23 10 6 4 1 1 81 10 800

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 27 24 27 14 6 1 1 52 20 79
2020 Not a person with a disability 35 31 20 9 5 0 0 66 14 847

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 39 18 24 6 10 2 0 59 17 79
2020 Not a person with a disability 39 34 18 6 2 0 0 74 8 845
2019 Person with a disability 40 27 21 8 2 1 0 68 10 61
2019 Not a person with a disability 51 28 14 4 3 0 0 80 7 796
2018 Person with a disability 38 33 15 5 5 2 3 75 10 58
2018 Not a person with a disability 41 35 13 7 3 0 1 77 10 811
2017 Person with a disability 36 33 15 13 0 1 2 71 14 58
2017 Not a person with a disability 39 34 15 7 4 0 1 74 10 793

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 49 20 20 6 3 1 0 71 9 78
2020 Not a person with a disability 57 24 12 4 2 0 1 82 5 844
2019 Person with a disability 56 25 5 11 4 0 0 81 14 62
2019 Not a person with a disability 69 16 9 2 2 0 1 87 4 796
2018 Person with a disability 55 16 18 3 5 0 2 73 9 59
2018 Not a person with a disability 64 21 9 3 1 0 2 87 5 808
2017 Person with a disability 42 29 11 7 10 0 2 72 17 58
2017 Not a person with a disability 68 18 7 4 2 0 1 87 5 798

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 32 37 19 7 3 1 1 71 10 79
2020 Not a person with a disability 45 36 13 4 3 0 0 81 6 844

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 63 21 5 9 1 1 0 84 10 79
2020 Not a person with a disability 78 12 4 1 1 0 4 94 2 846
2019 Person with a disability 58 24 10 5 1 0 2 83 7 61
2019 Not a person with a disability 83 7 3 1 1 1 5 95 2 792
2018 Person with a disability 58 11 15 11 1 0 3 72 13 60
2018 Not a person with a disability 80 11 4 1 1 1 3 94 2 811

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 67 13 10 4 5 1 0 81 9 79
2020 Not a person with a disability 82 7 3 2 2 1 3 93 4 845
2019 Person with a disability 70 10 9 2 7 2 0 82 9 62
2019 Not a person with a disability 79 8 4 3 3 1 2 90 6 802
2018 Person with a disability 65 16 9 6 3 0 2 82 9 59
2018 Not a person with a disability 74 10 6 3 3 0 3 88 7 815
2017 Person with a disability 49 22 14 5 9 0 1 72 14 58
2017 Not a person with a disability 74 10 6 3 2 0 3 88 6 797

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 64 24 5 3 3 1 0 89 6 77
2020 Not a person with a disability 72 17 6 2 1 0 1 90 4 843
2019 Person with a disability 59 25 8 5 2 2 0 85 7 59
2019 Not a person with a disability 61 24 9 3 2 0 1 86 5 800
2018 Person with a disability 47 26 14 10 2 0 2 74 11 60
2018 Not a person with a disability 55 28 11 4 2 0 1 84 5 820
2017 Person with a disability 45 36 4 9 4 0 2 83 13 58
2017 Not a person with a disability 59 27 7 4 2 0 2 87 6 797

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 62 10 9 9 8 1 1 74 17 79
2020 Not a person with a disability 70 13 6 5 4 0 2 85 9 845
2019 Person with a disability 64 16 5 6 8 0 0 80 15 62
2019 Not a person with a disability 67 15 7 4 5 0 1 84 9 799
2018 Person with a disability 52 16 10 13 7 0 2 69 21 59
2018 Not a person with a disability 59 21 9 5 5 0 2 81 10 817
2017 Person with a disability 41 28 11 11 9 0 0 68 20 57
2017 Not a person with a disability 60 19 9 6 4 0 3 81 10 797

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 65 10 5 0 1 1 18 92 2 79
2020 Not a person with a disability 64 11 5 2 0 0 17 91 3 845
2019 Person with a disability 50 19 3 0 2 0 26 93 2 62
2019 Not a person with a disability 58 11 5 2 1 0 22 90 3 800
2018 Person with a disability 53 15 3 0 0 2 27 96 0 59
2018 Not a person with a disability 53 14 5 1 1 0 25 90 3 811
2017 Person with a disability 45 12 1 0 2 2 38 95 3 58
2017 Not a person with a disability 58 12 5 1 1 0 23 92 2 798

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 66 20 6 2 2 1 3 90 4 79
2020 Not a person with a disability 70 18 7 2 1 0 2 90 3 847
2019 Person with a disability 70 15 7 0 2 0 7 91 2 61
2019 Not a person with a disability 73 17 5 1 1 0 3 93 2 798
2018 Person with a disability 58 16 13 3 2 0 7 80 5 60
2018 Not a person with a disability 66 19 8 1 1 0 5 90 2 815
2017 Person with a disability 62 21 3 4 0 2 9 92 4 58
2017 Not a person with a disability 69 17 6 1 1 0 5 91 2 795

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 68 15 7 4 3 1 1 86 7 78
2020 Not a person with a disability 74 14 5 2 3 0 1 89 5 848
2019 Person with a disability 71 15 5 1 8 0 0 86 9 62
2019 Not a person with a disability 76 11 4 3 3 1 2 90 6 802
2018 Person with a disability 69 9 6 0 5 0 11 88 6 60
2018 Not a person with a disability 74 13 4 3 3 0 3 90 6 815
2017 Person with a disability 69 5 2 6 8 3 6 82 16 58
2017 Not a person with a disability 70 15 4 4 3 0 5 89 7 800

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 38 28 21 6 5 3 0 68 11 79
2020 Not a person with a disability 54 25 13 5 2 0 1 80 7 846
2019 Person with a disability 42 26 21 6 5 0 0 68 11 62
2019 Not a person with a disability 61 22 10 4 2 0 2 85 6 800
2018 Person with a disability 30 34 20 5 6 0 5 67 11 60
2018 Not a person with a disability 57 26 11 3 1 0 2 84 4 816
2017 Person with a disability 37 33 15 7 0 5 4 76 8 58
2017 Not a person with a disability 54 28 10 4 2 0 3 85 5 797

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 44 21 10 4 1 0 64 14 79
2020 Not a person with a disability 31 41 19 6 3 0 0 72 8 848

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 10 34 25 25 5 1 0 44 31 79
2020 Not a person with a disability 16 38 30 12 3 0 0 54 16 848
2019 Person with a disability 16 23 44 8 8 0 0 39 17 62
2019 Not a person with a disability 23 37 27 9 3 0 0 61 12 802
2018 Person with a disability 11 26 36 16 12 0 0 36 28 60
2018 Not a person with a disability 20 36 31 9 4 0 0 56 13 820
2017 Person with a disability 3 29 42 17 9 0 0 32 27 58
2017 Not a person with a disability 16 33 33 12 4 0 0 50 16 800

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 18 21 35 17 8 1 0 25 39 79
2020 Not a person with a disability 7 16 39 25 12 0 0 37 23 843
2019 Person with a disability 11 25 36 16 12 0 0 28 36 60
2019 Not a person with a disability 6 15 33 28 17 0 0 46 21 799
2018 Person with a disability 20 15 39 18 6 0 2 25 36 59
2018 Not a person with a disability 7 14 40 22 16 0 0 39 21 816
2017 Person with a disability 16 19 34 23 6 2 0 29 36 58
2017 Not a person with a disability 5 16 40 24 13 0 1 38 22 797
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 23 50 23 4 69 31 79
2020 Not a person with a disability 26 52 18 4 67 33 850

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Person with a disability 31 69 18
2020 Not a person with a disability 43 57 224

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 50 20 11 4 6 2 6 76 11 79
2020 Not a person with a disability 49 16 10 6 4 1 13 76 12 849
2019 Person with a disability 40 14 15 8 9 2 12 63 20 61
2019 Not a person with a disability 47 17 13 8 8 1 7 70 17 786
2018 Person with a disability 38 19 14 10 13 2 4 60 25 59
2018 Not a person with a disability 48 15 12 8 8 1 8 69 18 819

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 20 42 6 16 16 0 0 62 32 18
2020 Not a person with a disability 30 29 13 12 8 1 6 64 22 223

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Person with a disability 0 21 11 31 22 0 15 24 63 18
2020 Not a person with a disability 12 19 16 14 24 3 12 37 44 224
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