2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 116. Are you an Indigenous person?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 41 38 13 5 3 0 0 79 8 75
2020 Non-Indigenous 49 34 9 5 2 0 0 83 8 849
2019 Indigenous 50 30 7 6 6 0 0 80 12 70
2019 Non-Indigenous 53 32 8 4 3 0 0 85 6 792
2018 Indigenous 36 44 7 10 1 1 0 81 11 67
2018 Non-Indigenous 47 37 8 6 2 0 0 84 8 801
2017 Indigenous 33 45 10 6 5 2 0 78 11 69
2017 Non-Indigenous 45 39 7 6 3 0 0 85 9 790
2014 Indigenous 31 50 8 7 4 0 0 81 11 72
2014 Non-Indigenous 43 36 10 8 3 0 0 79 11 1002

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 41 27 13 10 9 0 0 68 19 75
2020 Non-Indigenous 48 31 11 6 4 0 0 79 10 848
2019 Indigenous 34 26 19 10 11 0 0 60 21 70
2019 Non-Indigenous 49 31 7 9 4 0 0 80 13 794
2018 Indigenous 31 35 14 10 10 1 0 66 20 67
2018 Non-Indigenous 43 34 9 9 4 0 0 78 13 806
2017 Indigenous 25 36 14 7 15 3 0 63 23 69
2017 Non-Indigenous 40 34 10 9 6 0 0 74 15 791

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 71 20 7 3 0 0 0 90 3 75
2020 Non-Indigenous 61 27 8 2 1 0 0 89 3 845
2019 Indigenous 59 28 6 3 3 1 0 88 6 70
2019 Non-Indigenous 65 24 8 1 2 0 0 89 3 789
2018 Indigenous 54 34 6 5 0 0 0 89 5 67
2018 Non-Indigenous 60 30 8 2 1 0 0 90 2 799
2017 Indigenous 51 35 9 3 1 0 0 87 4 68
2017 Non-Indigenous 60 31 7 1 1 0 0 91 3 789
2014 Indigenous 65 31 3 0 1 0 0 96 1 72
2014 Non-Indigenous 67 22 7 2 1 0 0 90 3 1002

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 52 32 10 6 0 0 0 84 6 75
2020 Non-Indigenous 53 33 9 3 2 0 0 86 5 846
2019 Indigenous 51 32 5 7 4 0 0 83 12 69
2019 Non-Indigenous 57 28 9 4 2 0 0 86 6 794
2018 Indigenous 39 39 11 5 5 0 0 78 10 67
2018 Non-Indigenous 53 32 9 5 2 0 0 85 7 805
2017 Indigenous 42 30 14 8 4 2 0 73 12 68
2017 Non-Indigenous 49 35 8 5 2 0 0 84 7 788
2014 Indigenous 46 38 6 6 6 0 0 83 11 72
2014 Non-Indigenous 50 32 9 5 3 0 0 82 9 1001

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 41 34 9 7 9 0 0 75 16 75
2020 Non-Indigenous 57 24 10 5 3 0 0 81 9 845
2019 Indigenous 46 32 9 5 8 0 0 78 13 70
2019 Non-Indigenous 58 26 7 5 4 0 0 84 9 794
2018 Indigenous 34 30 14 14 9 0 0 63 22 68
2018 Non-Indigenous 49 28 12 7 5 0 0 77 11 808
2017 Indigenous 33 31 11 9 13 4 0 66 22 67
2017 Non-Indigenous 48 26 14 7 5 0 0 74 11 790
2014 Indigenous 31 28 17 15 8 1 0 59 24 72
2014 Non-Indigenous 43 29 14 8 6 1 0 72 13 1001

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 40 36 9 7 8 0 0 76 15 74
2020 Non-Indigenous 55 26 9 5 4 0 0 82 9 842
2019 Indigenous 47 31 11 5 7 0 0 77 12 69
2019 Non-Indigenous 55 29 7 5 4 0 0 84 9 789
2018 Indigenous 36 32 11 14 7 0 0 68 21 67
2018 Non-Indigenous 49 29 11 6 4 0 0 78 11 800
2017 Indigenous 32 37 6 11 13 2 0 70 24 68
2017 Non-Indigenous 48 29 13 7 4 0 0 77 11 788
2014 Indigenous 31 25 18 22 4 0 0 56 26 72
2014 Non-Indigenous 44 30 12 9 5 0 0 74 14 1001

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 35 30 19 9 5 1 0 66 15 74
2020 Non-Indigenous 49 22 13 9 4 2 1 73 14 848
2019 Indigenous 40 26 14 11 9 0 0 66 20 70
2019 Non-Indigenous 49 21 12 9 6 2 1 72 16 795
2018 Indigenous 25 31 18 12 14 0 0 55 27 68
2018 Non-Indigenous 43 22 15 9 8 2 1 67 18 806
2017 Indigenous 33 16 14 14 17 7 0 52 33 67
2017 Non-Indigenous 42 21 17 9 8 2 1 65 17 790
2014 Indigenous 31 15 22 13 17 3 0 47 30 72
2014 Non-Indigenous 41 19 14 12 10 3 2 63 22 1001
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 48 26 7 8 7 1 3 77 16 74
2020 Non-Indigenous 60 22 8 3 1 1 5 87 4 846
2019 Indigenous 52 23 12 4 5 0 4 78 10 70
2019 Non-Indigenous 58 21 10 3 2 1 5 85 5 793

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 47 27 14 4 8 0 0 74 12 74
2020 Non-Indigenous 55 25 8 6 3 1 2 83 9 847
2019 Indigenous 45 29 4 13 6 1 2 76 20 69
2019 Non-Indigenous 56 25 8 6 3 1 2 83 9 790
2018 Indigenous 43 34 7 7 10 0 0 77 17 67
2018 Non-Indigenous 50 29 9 6 4 1 2 81 10 803
2017 Indigenous 42 36 6 9 8 0 0 77 17 69
2017 Non-Indigenous 47 32 9 5 4 1 2 81 10 788
2014 Indigenous 38 32 8 11 10 1 0 70 21 72
2014 Non-Indigenous 47 30 10 7 4 0 2 79 11 1002

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 59 15 11 8 8 0 0 73 16 75
2020 Non-Indigenous 67 17 8 4 3 0 2 85 7 849
2019 Indigenous 54 24 7 8 5 0 2 80 13 70
2019 Non-Indigenous 61 22 7 5 4 0 2 84 9 796
2018 Indigenous 47 30 5 6 12 0 0 77 18 67
2018 Non-Indigenous 53 27 9 5 4 1 1 81 10 802
2017 Indigenous 53 21 7 11 8 0 0 74 19 68
2017 Non-Indigenous 55 25 8 6 4 0 1 81 10 789
2014 Indigenous 50 19 10 13 8 0 0 69 21 72
2014 Non-Indigenous 55 25 9 5 4 0 2 81 9 1000

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 36 29 12 11 9 4 0 67 21 75
2020 Non-Indigenous 54 25 8 5 5 2 0 81 10 846
2019 Indigenous 41 30 15 8 5 1 0 72 13 68
2019 Non-Indigenous 48 30 8 6 5 3 0 80 11 794
2018 Indigenous 32 27 19 8 12 1 0 60 20 68
2018 Non-Indigenous 38 32 12 9 6 3 1 73 15 804
2017 Indigenous 27 40 12 9 10 2 0 69 19 69
2017 Non-Indigenous 38 31 13 8 7 3 0 71 16 791
2014 Indigenous 35 25 11 15 14 0 0 60 29 72
2014 Non-Indigenous 38 33 11 8 7 3 0 73 15 1000

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 35 31 15 7 11 2 0 67 18 75
2020 Non-Indigenous 53 24 9 7 5 1 0 78 13 845
2019 Indigenous 41 34 10 11 5 0 0 74 16 68
2019 Non-Indigenous 47 31 9 7 6 1 0 78 13 792
2018 Indigenous 31 26 14 18 11 0 0 57 29 68
2018 Non-Indigenous 38 32 12 10 7 1 1 71 17 802
2017 Indigenous 31 36 15 6 13 0 0 67 18 68
2017 Non-Indigenous 38 29 14 11 7 2 0 68 18 789
2014 Indigenous 36 24 10 11 19 0 0 60 31 72
2014 Non-Indigenous 37 32 13 10 7 1 0 70 17 999

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 22 35 10 16 11 5 0 60 29 75
2020 Non-Indigenous 42 30 10 9 6 2 0 74 16 847
2019 Indigenous 32 32 11 13 8 4 0 67 22 68
2019 Non-Indigenous 37 32 11 11 5 4 0 71 17 792
2018 Indigenous 15 33 16 20 14 1 0 49 34 67
2018 Non-Indigenous 27 31 16 13 8 3 1 61 22 802
2017 Indigenous 25 34 5 14 18 4 0 61 33 69
2017 Non-Indigenous 29 31 16 12 8 3 0 63 21 789
2014 Indigenous 22 26 17 14 18 3 0 50 33 72
2014 Non-Indigenous 29 32 15 12 7 3 0 64 20 1001

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 24 28 18 19 11 0 0 52 30 74
2020 Non-Indigenous 39 31 11 11 7 1 0 70 18 843
2019 Indigenous 32 30 12 16 8 1 0 63 25 68
2019 Non-Indigenous 34 34 12 12 6 2 0 70 18 793
2018 Indigenous 18 36 16 17 11 1 0 55 29 67
2018 Non-Indigenous 26 34 15 15 8 2 1 61 24 805
2017 Indigenous 24 28 13 20 11 1 2 54 33 69
2017 Non-Indigenous 28 35 12 14 9 2 0 64 24 790
2014 Indigenous 21 36 15 10 17 1 0 58 27 72
2014 Non-Indigenous 29 31 14 15 9 2 1 61 24 1002
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 43 33 4 11 9 0 0 76 20 75
2020 Non-Indigenous 44 36 10 6 4 0 0 80 10 848
2019 Indigenous 36 31 10 19 3 2 0 68 22 70
2019 Non-Indigenous 44 34 9 8 4 0 1 78 12 794
2018 Indigenous 27 38 14 11 9 1 0 65 21 67
2018 Non-Indigenous 40 33 12 8 6 1 0 73 14 803
2017 Indigenous 33 28 20 4 14 0 0 61 19 69
2017 Non-Indigenous 35 37 11 9 7 0 0 72 16 790
2014 Indigenous 28 33 13 11 15 0 0 61 26 72
2014 Non-Indigenous 35 33 11 13 7 0 1 69 20 1002

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 32 50 8 7 4 0 0 81 11 74
2020 Non-Indigenous 44 37 10 6 3 0 0 82 9 844
2019 Indigenous 41 36 6 11 6 0 0 77 17 69
2019 Non-Indigenous 42 39 9 8 3 0 0 81 10 789
2018 Indigenous 28 44 13 9 5 1 0 73 14 68
2018 Non-Indigenous 36 41 11 7 5 0 0 77 12 804
2017 Indigenous 27 40 6 18 7 2 0 68 25 69
2017 Non-Indigenous 37 40 9 9 5 0 0 77 14 790

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 38 39 10 3 11 0 0 77 14 74
2020 Non-Indigenous 52 26 10 6 3 0 2 80 10 847
2019 Indigenous 48 27 7 9 6 1 2 77 16 70
2019 Non-Indigenous 52 28 9 5 5 0 2 81 10 789
2018 Indigenous 38 38 8 9 6 1 0 77 16 67
2018 Non-Indigenous 48 31 9 7 3 1 2 80 10 801
2017 Indigenous 46 24 14 6 8 0 1 71 15 69
2017 Non-Indigenous 44 33 9 8 4 0 1 78 13 790
2014 Indigenous 43 26 10 14 7 0 0 69 21 72
2014 Non-Indigenous 43 33 11 6 5 0 2 78 11 1001

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 37 29 16 17 1 0 0 66 18 74
2020 Non-Indigenous 44 35 10 7 4 0 1 79 11 845
2019 Indigenous 34 37 8 13 7 0 1 72 20 70
2019 Non-Indigenous 47 32 9 8 3 0 1 80 11 792
2018 Indigenous 30 39 12 10 9 0 0 69 19 68
2018 Non-Indigenous 37 42 8 8 3 0 2 81 11 808
2017 Indigenous 34 32 10 10 14 0 0 66 24 69
2017 Non-Indigenous 41 35 8 8 5 1 1 78 14 789
2014 Indigenous 39 31 11 11 8 0 0 69 19 72
2014 Non-Indigenous 45 31 9 9 5 0 1 76 14 1002

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 46 27 12 3 11 0 1 74 14 74
2020 Non-Indigenous 58 20 10 4 3 2 3 82 7 843

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 29 31 19 10 8 3 0 62 19 74
2020 Non-Indigenous 42 30 12 8 5 3 0 75 13 844
2019 Indigenous 39 34 5 12 10 0 0 73 21 70
2019 Non-Indigenous 39 30 13 8 6 4 1 72 14 794
2018 Indigenous 26 25 20 18 11 1 0 51 29 66
2018 Non-Indigenous 34 33 13 11 6 3 0 69 18 800
2017 Indigenous 32 31 7 10 18 2 0 64 28 69
2017 Non-Indigenous 37 31 12 10 6 5 0 72 16 789
2014 Indigenous 37 30 11 8 14 0 0 66 23 71
2014 Non-Indigenous 37 29 12 11 7 4 1 69 18 1000

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 18 28 23 12 14 0 5 48 28 74
2020 Non-Indigenous 24 21 14 14 16 3 8 50 34 849
2019 Indigenous 21 21 14 20 19 1 2 44 41 70
2019 Non-Indigenous 22 25 14 14 16 2 7 52 33 794
2018 Indigenous 17 22 12 16 26 7 0 42 45 66
2018 Non-Indigenous 18 23 15 14 20 3 7 45 38 804
2017 Indigenous 26 28 6 6 27 3 4 58 36 69
2017 Non-Indigenous 18 20 12 18 20 5 8 43 43 787
2014 Indigenous 14 28 11 15 28 1 3 43 45 72
2014 Non-Indigenous 16 18 13 17 23 2 10 39 46 1002

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 48 23 15 10 1 3 0 73 12 74
2020 Non-Indigenous 57 20 10 5 3 1 3 81 8 849
2019 Indigenous 64 19 8 4 3 1 1 85 7 70
2019 Non-Indigenous 61 18 9 4 2 1 4 83 7 795

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 56 23 10 4 5 1 0 81 9 75
2020 Non-Indigenous 59 19 10 4 2 1 3 83 7 847
2019 Indigenous 52 18 16 7 4 1 2 72 11 70
2019 Non-Indigenous 61 18 9 4 2 1 5 84 7 794

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 73 10 7 3 5 3 0 84 8 75
2020 Non-Indigenous 83 6 3 2 1 3 3 94 3 849
2019 Indigenous 63 14 9 4 6 3 1 80 11 70
2019 Non-Indigenous 80 7 3 1 2 2 5 94 3 794

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 71 17 4 1 1 1 4 93 3 75
2020 Non-Indigenous 81 9 2 1 1 1 6 96 2 842
2019 Indigenous 74 15 3 3 1 1 1 92 5 67
2019 Non-Indigenous 84 4 1 0 1 1 9 98 1 792

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 39 36 8 12 4 0 0 76 16 73
2020 Non-Indigenous 49 32 9 6 3 0 0 81 10 846
2019 Indigenous 39 35 10 7 9 0 0 74 16 70
2019 Non-Indigenous 50 30 9 6 4 0 0 81 11 794
2018 Indigenous 33 46 11 5 5 0 0 78 11 67
2018 Non-Indigenous 44 35 9 7 5 0 0 79 12 804
2017 Indigenous 37 35 9 13 6 0 0 72 19 68
2017 Non-Indigenous 43 35 8 9 5 0 0 78 14 789
2014 Indigenous 33 36 6 15 10 0 0 69 25 72
2014 Non-Indigenous 36 38 9 10 7 0 1 74 16 1002

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 42 30 10 10 8 0 0 72 18 75
2020 Non-Indigenous 50 29 10 6 4 1 0 80 10 847
2019 Indigenous 39 36 11 6 8 0 0 75 13 70
2019 Non-Indigenous 53 27 10 6 3 0 0 81 9 793
2018 Indigenous 34 41 10 7 8 0 0 75 15 67
2018 Non-Indigenous 44 33 13 6 3 0 0 77 9 799
2017 Indigenous 39 30 12 12 8 0 0 69 19 68
2017 Non-Indigenous 43 35 9 8 5 0 0 78 13 787
2014 Indigenous 33 39 8 14 6 0 0 72 19 72
2014 Non-Indigenous 41 34 12 8 5 0 1 75 13 1001

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 40 35 9 10 5 0 0 75 16 75
2020 Non-Indigenous 47 34 10 6 3 0 0 82 8 842
2019 Indigenous 42 36 12 4 6 0 0 78 10 69
2019 Non-Indigenous 51 33 8 6 2 0 0 84 9 789
2018 Indigenous 31 35 13 13 9 0 0 65 21 67
2018 Non-Indigenous 43 33 13 7 3 0 1 77 10 800
2017 Indigenous 36 20 19 12 13 2 0 56 25 68
2017 Non-Indigenous 44 34 11 6 5 0 0 79 10 789
2014 Indigenous 33 25 7 19 13 1 1 60 33 72
2014 Non-Indigenous 42 35 10 8 4 0 1 78 12 1002

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 28 47 11 6 7 1 0 76 13 75
2020 Non-Indigenous 40 39 11 5 3 1 0 81 8 842
2019 Indigenous 25 40 19 9 5 1 0 66 14 70
2019 Non-Indigenous 40 38 11 6 2 2 1 80 9 793
2018 Indigenous 17 45 22 10 5 1 0 62 16 66
2018 Non-Indigenous 35 39 15 6 4 1 0 75 10 804
2017 Indigenous 27 41 11 8 8 3 1 72 17 68
2017 Non-Indigenous 33 37 15 8 4 2 1 72 13 788

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 41 29 11 11 8 0 0 70 19 75
2020 Non-Indigenous 58 25 7 6 3 0 0 84 9 845
2019 Indigenous 49 30 8 8 6 0 0 78 13 70
2019 Non-Indigenous 65 22 5 6 2 0 0 87 8 792
2018 Indigenous 48 31 9 5 5 1 0 80 10 68
2018 Non-Indigenous 57 28 6 5 4 0 0 85 8 807
2017 Indigenous 43 34 12 8 1 2 0 78 10 69
2017 Non-Indigenous 56 29 6 6 4 0 0 85 10 791
2014 Indigenous 42 36 10 4 8 0 0 78 13 72
2014 Non-Indigenous 51 29 8 6 4 0 1 81 11 1001

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 37 31 17 14 1 0 0 68 15 74
2020 Non-Indigenous 39 31 18 8 4 0 0 70 12 843
2019 Indigenous 37 32 19 10 1 0 0 70 12 69
2019 Non-Indigenous 42 31 16 7 3 0 0 74 10 793
2018 Indigenous 31 34 18 11 7 0 0 65 17 68
2018 Non-Indigenous 41 31 16 8 4 0 0 72 12 807
2017 Indigenous 22 38 29 4 4 0 1 62 8 69
2017 Non-Indigenous 38 35 14 8 3 0 3 75 11 791
2014 Indigenous 29 35 13 14 8 1 0 65 23 72
2014 Non-Indigenous 41 33 14 6 4 0 2 76 10 1002

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 52 48 75
2020 Non-Indigenous 48 52 849

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 59 22 9 1 1 1 6 87 3 75
2020 Non-Indigenous 70 13 5 1 1 2 7 92 2 848

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indigenous 19 41 39 75
2020 Non-Indigenous 26 40 35 849
2019 Indigenous 21 40 39 70
2019 Non-Indigenous 26 40 35 796
2018 Indigenous 30 25 45 68
2018 Non-Indigenous 27 36 37 807
2017 Indigenous 29 37 34 69
2017 Non-Indigenous 28 37 35 789
2014 Indigenous 19 43 38 72
2014 Non-Indigenous 32 35 33 1002

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indigenous 7 21 51 7 0 14 15
2020 Non-Indigenous 16 12 56 3 8 5 219
2019 Indigenous 17 13 38 0 0 33 15
2019 Non-Indigenous 17 11 47 4 11 10 205
2018 Indigenous 0 9 54 13 6 18 21
2018 Non-Indigenous 13 11 56 4 10 5 225
2017 Indigenous 9 14 36 5 17 19 21
2017 Non-Indigenous 12 11 54 5 13 4 225
2014 Indigenous 7 0 64 14 9999 14 14
2014 Non-Indigenous 18 9 55 7 9999 11 324
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 47 38 8 7 0 0 0 86 7 75
2020 Non-Indigenous 64 28 4 3 2 0 0 92 5 844
2019 Indigenous 55 30 4 4 5 2 0 87 8 69
2019 Non-Indigenous 64 27 5 3 1 0 0 91 4 791
2018 Indigenous 48 34 9 6 1 2 0 84 7 67
2018 Non-Indigenous 62 31 4 2 1 0 0 93 3 806
2017 Indigenous 40 36 9 8 4 3 0 79 12 68
2017 Non-Indigenous 55 34 5 3 3 0 0 89 6 789
2014 Indigenous 61 26 6 3 3 1 0 89 6 72
2014 Non-Indigenous 57 32 6 3 2 0 0 89 5 1000

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 29 47 11 9 4 0 0 76 13 75
2020 Non-Indigenous 44 37 8 7 3 1 0 82 10 849
2019 Indigenous 40 36 15 6 3 1 0 76 9 70
2019 Non-Indigenous 41 41 7 7 3 1 0 82 11 792
2018 Indigenous 26 43 12 12 5 2 0 71 17 66
2018 Non-Indigenous 33 43 12 9 3 0 0 76 12 802
2017 Indigenous 32 34 12 12 8 2 0 67 21 69
2017 Non-Indigenous 37 39 11 8 4 1 0 77 13 791
2014 Indigenous 31 42 8 7 11 1 0 73 18 72
2014 Non-Indigenous 40 38 12 6 3 0 0 78 10 1002

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 16 33 20 21 8 1 0 30 50 75
2020 Non-Indigenous 8 16 34 25 14 1 1 40 25 849
2019 Indigenous 9 15 40 18 15 0 3 34 25 70
2019 Non-Indigenous 5 17 32 26 18 1 1 45 22 789
2018 Indigenous 11 28 32 19 10 0 0 29 39 68
2018 Non-Indigenous 8 19 30 25 15 1 2 41 28 807
2017 Indigenous 12 20 33 18 11 3 3 31 34 68
2017 Non-Indigenous 8 18 37 20 13 1 3 35 27 789
2014 Indigenous 17 24 32 17 8 0 3 26 41 72
2014 Non-Indigenous 7 21 31 22 15 1 3 38 29 1001

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 10 28 18 27 12 3 3 41 40 75
2020 Non-Indigenous 6 11 24 29 27 2 1 58 17 847
2019 Indigenous 9 13 27 31 18 1 2 50 22 70
2019 Non-Indigenous 6 13 26 27 26 1 1 54 20 789
2018 Indigenous 20 16 27 23 14 1 0 37 36 67
2018 Non-Indigenous 9 15 27 26 20 1 2 48 24 804
2017 Indigenous 10 20 19 22 21 3 6 46 33 68
2017 Non-Indigenous 7 15 26 23 22 3 4 49 24 787
2014 Indigenous 11 18 30 21 15 0 4 38 31 71
2014 Non-Indigenous 6 14 24 26 25 2 3 53 21 1000

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 11 17 37 17 14 0 4 32 29 74
2020 Non-Indigenous 6 9 24 31 26 2 2 59 16 846
2019 Indigenous 17 11 33 22 14 1 2 37 29 70
2019 Non-Indigenous 7 10 24 28 29 1 2 58 18 791
2018 Indigenous 22 19 26 24 9 0 0 33 41 67
2018 Non-Indigenous 9 12 27 26 23 1 1 51 21 802
2017 Indigenous 25 15 19 17 17 3 5 37 43 69
2017 Non-Indigenous 9 13 25 24 23 2 5 51 23 788
2014 Indigenous 15 15 24 27 13 1 4 42 33 71
2014 Non-Indigenous 8 12 26 25 24 1 4 52 21 1001

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 5 16 34 26 15 1 2 42 22 74
2020 Non-Indigenous 3 7 25 37 26 1 1 64 11 846
2019 Indigenous 7 6 24 31 30 0 1 62 13 69
2019 Non-Indigenous 3 6 23 33 32 0 1 66 10 790
2018 Indigenous 10 18 36 22 13 1 0 36 28 67
2018 Non-Indigenous 5 10 25 33 25 1 1 59 16 802
2017 Indigenous 4 16 28 22 20 6 4 46 23 69
2017 Non-Indigenous 5 11 28 29 23 1 3 54 17 787
2014 Indigenous 6 27 27 24 14 0 3 39 33 71
2014 Non-Indigenous 3 11 26 33 23 0 3 58 15 998

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 13 21 26 21 17 0 1 39 35 75
2020 Non-Indigenous 8 15 25 26 23 2 1 50 24 848
2019 Indigenous 11 20 22 27 18 1 0 46 32 70
2019 Non-Indigenous 8 14 25 24 26 1 2 52 22 791
2018 Indigenous 11 30 23 24 11 1 0 35 41 67
2018 Non-Indigenous 9 17 27 23 21 1 3 45 27 804
2017 Indigenous 14 21 28 12 19 3 3 33 37 69
2017 Non-Indigenous 11 18 25 22 18 2 4 42 31 787
2014 Indigenous 23 23 18 20 11 3 3 33 48 71
2014 Non-Indigenous 12 19 26 18 21 1 4 41 32 1000

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 12 17 18 25 20 3 5 48 32 74
2020 Non-Indigenous 6 10 21 29 29 3 2 61 17 845
2019 Indigenous 10 14 23 23 25 5 0 51 25 70
2019 Non-Indigenous 5 15 27 26 23 3 2 52 20 787
2018 Indigenous 16 17 22 29 12 2 1 43 34 66
2018 Non-Indigenous 8 14 26 24 22 2 3 49 23 804
2017 Indigenous 11 22 14 16 23 10 4 45 38 69
2017 Non-Indigenous 7 13 27 24 22 2 5 49 22 788
2014 Indigenous 9 21 17 24 21 3 4 49 32 70
2014 Non-Indigenous 5 12 24 28 25 2 5 57 18 999

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 15 11 28 28 12 3 2 42 28 74
2020 Non-Indigenous 5 8 27 31 26 2 1 58 14 844
2019 Indigenous 18 9 25 22 17 5 5 43 29 70
2019 Non-Indigenous 6 10 26 28 26 1 1 56 17 793
2018 Indigenous 16 18 30 17 13 6 0 32 36 67
2018 Non-Indigenous 7 13 27 29 21 1 2 51 21 802
2017 Indigenous 15 15 26 15 18 3 7 37 34 69
2017 Non-Indigenous 7 10 29 26 21 3 4 50 19 788
2014 Indigenous 21 15 25 26 12 0 1 39 36 68
2014 Non-Indigenous 7 15 28 24 21 2 4 47 23 998

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 11 19 29 27 14 1 0 41 30 75
2020 Non-Indigenous 4 8 28 32 27 1 1 60 12 848
2019 Indigenous 11 21 24 18 23 0 3 43 33 70
2019 Non-Indigenous 5 12 26 30 26 0 1 56 17 789

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 20 48 12 11 8 1 0 69 19 74
2020 Non-Indigenous 34 36 12 10 5 2 0 72 16 842
2019 Indigenous 30 40 10 14 4 1 0 71 19 69
2019 Non-Indigenous 27 37 13 14 7 3 0 66 21 790

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 46 33 5 9 7 0 0 79 16 74
2020 Non-Indigenous 60 22 7 6 4 1 0 83 10 848
2019 Indigenous 50 25 6 11 8 0 0 74 20 70
2019 Non-Indigenous 58 23 7 8 4 1 0 82 11 796
2018 Indigenous 40 29 14 9 8 0 0 69 17 68
2018 Non-Indigenous 50 29 7 9 4 1 0 79 13 802
2017 Indigenous 45 17 10 15 13 0 0 63 27 69
2017 Non-Indigenous 51 27 8 7 6 1 0 79 13 790
2014 Indigenous 43 25 8 11 13 0 0 68 24 72
2014 Non-Indigenous 48 27 9 9 6 0 1 75 15 1002

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 54 31 1 7 7 0 0 85 13 74
2020 Non-Indigenous 65 24 4 5 1 0 0 89 6 845
2019 Indigenous 45 35 5 10 4 0 0 80 15 70
2019 Non-Indigenous 63 24 5 5 2 0 0 87 7 795
2018 Indigenous 41 37 9 11 3 0 0 78 13 68
2018 Non-Indigenous 53 33 5 7 2 0 0 86 9 796
2017 Indigenous 38 41 3 13 5 0 0 79 18 69
2017 Non-Indigenous 54 33 5 5 3 0 0 87 8 789
2014 Indigenous 40 32 6 14 8 0 0 72 22 72
2014 Non-Indigenous 49 33 8 6 3 0 1 83 9 1002

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 43 41 7 3 6 0 0 84 9 74
2020 Non-Indigenous 57 29 7 4 2 1 0 87 6 845
2019 Indigenous 41 32 16 9 3 0 0 73 11 70
2019 Non-Indigenous 57 30 6 4 2 1 0 88 6 794
2018 Indigenous 38 39 12 7 3 1 0 78 10 68
2018 Non-Indigenous 49 36 9 3 2 1 0 86 5 803

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 38 38 10 6 8 0 0 76 14 75
2020 Non-Indigenous 52 31 8 5 3 1 0 84 8 843
2019 Indigenous 41 36 9 8 6 0 0 77 14 70
2019 Non-Indigenous 54 30 8 5 3 1 0 84 7 793
2018 Indigenous 43 34 8 9 5 0 1 77 14 68
2018 Non-Indigenous 53 32 7 5 2 1 0 86 7 806
2017 Indigenous 40 36 8 8 7 0 0 77 15 68
2017 Non-Indigenous 50 35 8 4 2 1 0 85 6 787
2014 Indigenous 36 36 6 18 4 0 0 72 22 72
2014 Non-Indigenous 48 33 10 5 2 1 1 83 7 1001

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 46 34 10 4 6 1 0 81 9 75
2020 Non-Indigenous 49 28 12 4 2 4 1 81 6 847
2019 Indigenous 50 36 9 4 2 0 0 86 6 70
2019 Non-Indigenous 55 26 11 3 2 3 0 84 5 792
2018 Indigenous 35 40 14 4 8 0 0 75 11 67
2018 Non-Indigenous 49 31 11 4 2 3 0 82 6 804
2017 Indigenous 50 28 11 7 4 0 0 78 11 68
2017 Non-Indigenous 46 32 13 4 2 3 1 80 7 790
2014 Indigenous 42 33 10 6 8 1 0 76 14 72
2014 Non-Indigenous 47 30 10 4 2 5 1 83 6 1002

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 50 31 8 4 7 0 0 82 10 75
2020 Non-Indigenous 70 21 6 3 1 0 0 90 4 846
2019 Indigenous 59 27 7 2 5 0 0 86 7 70
2019 Non-Indigenous 66 25 4 3 3 0 0 91 5 794
2018 Indigenous 49 36 4 7 4 0 0 86 10 68
2018 Non-Indigenous 61 27 6 3 2 0 0 88 6 804
2017 Indigenous 42 33 7 9 9 0 0 75 18 67
2017 Non-Indigenous 56 32 6 3 2 0 0 88 6 788
2014 Indigenous 39 36 7 10 7 1 0 76 17 72
2014 Non-Indigenous 58 29 6 3 3 0 0 87 6 1002

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 46 28 9 4 9 4 0 77 14 75
2020 Non-Indigenous 57 19 10 3 3 5 3 83 6 849

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 32 37 21 5 4 1 0 70 10 75
2020 Non-Indigenous 37 26 18 6 3 8 1 70 11 847

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 41 40 4 7 7 0 1 82 14 75
2020 Non-Indigenous 54 25 7 4 3 3 3 84 8 845

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 27 34 10 9 12 4 5 67 22 75
2020 Non-Indigenous 37 27 14 6 5 6 5 72 12 847
2019 Indigenous 32 25 13 10 17 1 1 59 28 70
2019 Non-Indigenous 37 26 15 7 5 7 3 70 13 794
2018 Indigenous 27 32 12 12 12 4 3 63 25 68
2018 Non-Indigenous 28 27 18 10 5 7 4 63 17 803
2017 Indigenous 27 33 13 4 19 3 1 63 24 69
2017 Non-Indigenous 33 27 15 8 6 6 5 67 16 791
2014 Indigenous 24 31 13 10 18 4 1 57 29 72
2014 Non-Indigenous 33 27 13 10 8 4 5 66 20 1002

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 32 35 11 10 8 4 0 69 19 74
2020 Non-Indigenous 48 29 9 7 4 1 0 79 11 846
2019 Indigenous 43 30 7 8 10 1 0 74 19 70
2019 Non-Indigenous 48 28 8 7 4 3 1 79 12 792
2018 Indigenous 29 33 14 15 6 3 0 63 22 66
2018 Non-Indigenous 41 33 10 9 4 2 1 76 13 804
2017 Indigenous 37 31 16 13 3 0 0 68 16 69
2017 Non-Indigenous 43 31 11 8 4 3 1 77 12 790
2014 Indigenous 38 33 17 4 8 0 0 71 13 72
2014 Non-Indigenous 47 30 9 7 5 1 1 79 12 1002

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 32 38 12 8 5 4 0 73 14 74
2020 Non-Indigenous 48 30 13 5 3 1 0 78 8 845
2019 Indigenous 31 44 12 5 8 0 0 75 13 70
2019 Non-Indigenous 44 31 13 6 4 2 0 77 10 792
2018 Indigenous 24 35 18 16 7 0 0 59 23 66
2018 Non-Indigenous 39 32 15 8 4 2 0 72 12 803

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 24 29 15 10 15 5 3 57 26 74
2020 Non-Indigenous 36 20 15 7 8 10 3 65 17 845
2019 Indigenous 30 25 19 5 14 7 0 60 20 69
2019 Non-Indigenous 31 21 15 9 9 12 4 61 21 790
2018 Indigenous 13 31 18 14 18 3 3 47 34 66
2018 Non-Indigenous 25 21 17 10 11 13 4 55 25 805
2017 Indigenous 23 22 15 17 14 5 5 49 34 69
2017 Non-Indigenous 23 19 17 11 13 13 4 51 29 790
2014 Indigenous 15 21 18 10 24 8 4 41 38 72
2014 Non-Indigenous 22 18 16 13 12 12 7 49 30 1002

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 40 44 1 13 1 0 0 84 15 74
2020 Non-Indigenous 50 38 2 7 2 0 0 88 9 849

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 38 47 4 7 3 0 1 86 10 74
2020 Non-Indigenous 48 35 7 7 2 0 1 84 9 849
2019 Indigenous 41 39 6 9 5 0 0 80 14 69
2019 Non-Indigenous 65 22 3 7 2 0 0 88 10 793
2017 Indigenous 48 29 5 13 4 0 0 77 17 69
2017 Non-Indigenous 59 26 4 6 4 0 0 86 10 789
2014 Indigenous 53 28 7 6 7 0 0 81 13 72
2014 Non-Indigenous 57 24 5 7 5 0 1 82 13 1001

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 45 36 7 9 3 0 0 82 12 75
2020 Non-Indigenous 55 32 6 5 1 0 0 87 7 837
2019 Indigenous 37 48 7 4 4 0 0 85 8 68
2019 Non-Indigenous 67 22 5 5 1 0 0 89 6 790
2017 Indigenous 46 42 7 4 1 0 0 88 6 69
2017 Non-Indigenous 58 29 6 4 2 0 0 88 6 790
2014 Indigenous 50 35 10 4 1 0 0 85 6 72
2014 Non-Indigenous 58 29 6 4 1 0 1 88 6 1001

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 62 31 3 1 1 0 1 95 2 75
2020 Non-Indigenous 81 13 2 1 1 1 0 95 3 846
2017 Indigenous 69 23 0 2 3 3 1 96 4 69
2017 Non-Indigenous 77 16 4 1 1 0 1 94 2 788
2014 Indigenous 67 22 6 4 0 1 0 90 4 72
2014 Non-Indigenous 77 17 3 2 1 0 1 94 3 1001

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 29 21 13 5 12 4 16 62 21 75
2020 Non-Indigenous 57 22 10 3 4 3 2 83 7 849
2019 Indigenous 43 22 7 11 11 2 5 70 23 70
2019 Non-Indigenous 59 20 9 3 3 3 3 84 6 794

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 17 83 75
2020 Non-Indigenous 8 92 849
2019 Indigenous 20 80 70
2019 Non-Indigenous 8 92 795
2018 Indigenous 28 72 67
2018 Non-Indigenous 12 88 805

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 43 57 14
2019 Non-Indigenous 45 55 66
2018 Indigenous 66 34 19
2018 Non-Indigenous 51 49 101

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 65 35 14
2019 Non-Indigenous 62 38 66
2018 Indigenous 54 46 19
2018 Non-Indigenous 59 41 101

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 0 100 14
2019 Non-Indigenous 9 91 66

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 0 100 13
2020 Non-Indigenous 0 100 64

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 46 54 13
2020 Non-Indigenous 35 65 64
2019 Indigenous 38 62 14
2019 Non-Indigenous 39 61 66
2018 Indigenous 47 53 19
2018 Non-Indigenous 50 50 100

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 40 60 13
2020 Non-Indigenous 51 49 64
2019 Indigenous 45 55 14
2019 Non-Indigenous 41 59 66
2018 Indigenous 33 67 19
2018 Non-Indigenous 44 56 100

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 45 55 13
2020 Non-Indigenous 43 57 64
2019 Indigenous 51 49 14
2019 Non-Indigenous 41 59 66
2018 Indigenous 46 54 19
2018 Non-Indigenous 44 56 100

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 46 54 13
2020 Non-Indigenous 37 63 64
2019 Indigenous 43 57 14
2019 Non-Indigenous 43 57 66
2018 Indigenous 43 57 19
2018 Non-Indigenous 40 60 100

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 43 57 14
2019 Non-Indigenous 28 72 66
2018 Indigenous 40 60 19
2018 Non-Indigenous 37 63 100

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 36 64 14
2019 Non-Indigenous 60 40 66
2018 Indigenous 61 39 19
2018 Non-Indigenous 54 46 100

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 29 71 19
2018 Non-Indigenous 39 61 100

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 0 100 13
2020 Non-Indigenous 0 100 64

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 47 53 13
2020 Non-Indigenous 54 46 64
2019 Indigenous 44 56 14
2019 Non-Indigenous 55 45 66
2018 Indigenous 52 48 19
2018 Non-Indigenous 34 66 100

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 23 77 19
2018 Non-Indigenous 21 79 100

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 0 100 13
2020 Non-Indigenous 21 79 64

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 62 38 13
2020 Non-Indigenous 56 44 64
2019 Indigenous 61 39 14
2019 Non-Indigenous 51 49 65
2018 Indigenous 55 45 19
2018 Non-Indigenous 67 33 101

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 23 77 19
2018 Non-Indigenous 32 68 101

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 0 100 13
2020 Non-Indigenous 13 87 64

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 0 100 14
2019 Non-Indigenous 11 89 65

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 0 100 17
2018 Non-Indigenous 10 90 96

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 40 60 17
2018 Non-Indigenous 28 72 96

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 0 100 17
2018 Non-Indigenous 6 94 96

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 51 49 17
2018 Non-Indigenous 40 60 96

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 62 38 17
2018 Non-Indigenous 51 49 96

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 24 17 15 8 11 21 4 55 25 75
2020 Non-Indigenous 29 14 12 4 4 29 9 68 12 847
2019 Indigenous 14 15 26 12 6 12 15 40 24 70
2019 Non-Indigenous 27 13 14 4 5 28 10 64 14 796
2018 Indigenous 21 17 26 6 13 14 3 46 23 66
2018 Non-Indigenous 22 14 17 6 6 27 8 56 18 806
2017 Indigenous 22 11 22 9 12 16 8 43 29 69
2017 Non-Indigenous 20 14 16 7 5 26 12 55 20 790
2014 Indigenous 21 15 18 6 14 19 7 49 26 72
2014 Non-Indigenous 20 13 15 8 5 28 10 54 21 1001

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 36 27 15 7 11 5 0 66 19 75
2020 Non-Indigenous 46 25 14 4 3 8 1 77 7 847
2019 Indigenous 30 32 16 10 4 6 1 67 16 70
2019 Non-Indigenous 47 25 12 4 3 9 1 79 8 796
2018 Indigenous 30 29 20 6 9 7 0 63 16 66
2018 Non-Indigenous 38 27 16 5 4 10 0 72 10 803
2017 Indigenous 35 23 17 3 14 7 1 64 18 69
2017 Non-Indigenous 36 23 17 7 5 11 1 67 13 790
2014 Indigenous 31 18 21 11 8 11 0 55 22 72
2014 Non-Indigenous 34 26 17 6 4 11 2 69 12 1001

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 12 88 75
2020 Non-Indigenous 5 95 848
2019 Indigenous 15 85 70
2019 Non-Indigenous 5 95 792
2018 Indigenous 14 86 68
2018 Non-Indigenous 5 95 807

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 47 53 10
2018 Non-Indigenous 39 61 39

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 0 100 40

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 48 52 10
2018 Non-Indigenous 38 62 39

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 0 100 39

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 0 100 10
2018 Non-Indigenous 15 85 39

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 0 100 39
2018 Indigenous 0 100 10
2018 Non-Indigenous 0 100 39

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 12 88 39
2018 Indigenous 0 100 10
2018 Non-Indigenous 16 84 39

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indigenous 0 100 10
2019 Non-Indigenous 0 100 39
2018 Indigenous 0 100 10
2018 Non-Indigenous 0 100 39

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 0 100 10
2018 Non-Indigenous 0 100 39

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 0 100 10
2018 Non-Indigenous 0 100 38

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 0 100 10
2018 Non-Indigenous 28 72 38

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 0 100 10
2018 Non-Indigenous 0 100 38

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indigenous 0 100 10
2018 Non-Indigenous 0 100 38

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 22 19 20 5 8 23 3 56 17 75
2020 Non-Indigenous 30 11 15 2 2 32 8 68 7 844
2019 Indigenous 15 18 23 6 5 17 16 49 17 70
2019 Non-Indigenous 27 10 15 2 3 32 10 65 10 795
2018 Indigenous 24 18 26 6 6 15 4 52 16 68
2018 Non-Indigenous 23 13 18 2 3 35 8 62 8 805
2017 Indigenous 21 11 23 5 9 21 10 46 20 69
2017 Non-Indigenous 20 12 15 2 2 35 13 63 8 791
2014 Indigenous 18 10 25 6 6 31 6 43 17 72
2014 Non-Indigenous 21 13 15 2 2 34 13 63 8 1000

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 28 32 23 2 10 5 0 63 13 75
2020 Non-Indigenous 44 24 15 3 3 10 1 77 7 843
2019 Indigenous 41 20 14 9 2 9 4 71 13 70
2019 Non-Indigenous 47 23 14 2 3 11 1 79 6 794
2018 Indigenous 31 30 19 7 5 9 0 66 14 68
2018 Non-Indigenous 39 26 15 3 3 13 1 76 7 804
2017 Indigenous 36 24 15 7 7 7 4 68 16 68
2017 Non-Indigenous 37 25 15 3 2 16 3 76 6 788
2014 Indigenous 29 24 19 8 6 14 0 61 16 72
2014 Non-Indigenous 37 25 16 3 2 15 2 75 6 999

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 14 86 74
2020 Non-Indigenous 7 93 844

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 18 82 74
2020 Non-Indigenous 10 90 846
2019 Indigenous 21 79 70
2019 Non-Indigenous 15 85 794
2017 Indigenous 27 73 69
2017 Non-Indigenous 16 84 790
2014 Indigenous 18 82 72
2014 Non-Indigenous 15 85 1001

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 68 32 12
2020 Non-Indigenous 40 60 86

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 69 31 13
2020 Non-Indigenous 90 10 87
2019 Indigenous 78 22 14
2019 Non-Indigenous 84 16 117
2017 Indigenous 74 26 18
2017 Non-Indigenous 81 19 128
2014 Indigenous 62 38 13
2014 Non-Indigenous 84 16 153

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Indigenous 63 37 0 0 0 0 0 100 0 11
2019 Non-Indigenous 61 25 4 8 1 0 0 86 9 96
2017 Indigenous 59 21 0 7 7 0 7 85 15 13
2017 Non-Indigenous 58 30 5 5 2 0 1 89 7 104
2014 Non-Indigenous 70 19 4 5 2 0 1 89 7 129

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 43 36 9 6 5 0 0 80 12 74
2020 Non-Indigenous 60 24 7 2 1 2 4 89 4 847
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 38 29 15 15 4 0 0 66 19 74
2020 Non-Indigenous 51 29 9 6 3 2 0 82 10 845

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 45 41 5 8 1 0 0 86 9 75
2020 Non-Indigenous 59 30 6 3 1 1 0 90 4 849

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 43 40 8 8 1 0 0 83 9 75
2020 Non-Indigenous 59 27 6 4 2 1 0 88 6 848

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 34 40 12 8 4 1 1 76 12 74
2020 Non-Indigenous 57 28 9 2 1 1 2 87 4 843

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 48 34 5 8 3 0 2 84 11 74
2020 Non-Indigenous 64 24 6 2 1 1 3 91 2 846

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 56 12 10 3 0 8 11 85 3 75
2020 Non-Indigenous 77 12 3 1 1 4 2 94 2 848

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 52 24 12 8 1 3 0 78 10 75
2020 Non-Indigenous 65 25 6 2 1 1 0 91 3 847

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 48 26 11 6 8 0 0 74 15 74
2020 Non-Indigenous 61 23 6 5 3 1 2 86 8 845

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 56 31 3 5 5 0 0 87 10 74
2020 Non-Indigenous 71 20 5 2 1 1 0 92 3 848

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 97 3 28
2020 Non-Indigenous 96 4 260

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 19 32 15 26 7 0 0 52 33 27
2020 Non-Indigenous 30 29 17 14 7 0 2 61 22 251

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 40 40 5 8 5 1 0 81 14 75
2020 Non-Indigenous 54 30 10 4 1 1 0 85 5 848
2019 Indigenous 39 37 14 7 3 0 0 76 10 70
2019 Non-Indigenous 46 33 12 4 1 2 0 82 6 793
2018 Indigenous 33 42 10 9 4 1 0 76 13 68
2018 Non-Indigenous 41 35 12 7 2 3 0 78 9 807
2017 Indigenous 25 39 14 9 11 1 0 65 21 69
2017 Non-Indigenous 34 38 13 8 4 4 0 74 12 789

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 40 29 9 10 12 0 0 68 22 75
2020 Non-Indigenous 46 25 10 10 6 1 1 73 16 846

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 52 20 13 6 7 1 0 73 13 75
2020 Non-Indigenous 58 24 9 3 3 2 2 84 6 847

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 37 30 13 7 13 0 0 67 20 75
2020 Non-Indigenous 48 29 11 7 4 1 0 78 11 848
2019 Indigenous 33 38 12 9 9 0 0 70 18 69
2019 Non-Indigenous 41 34 13 7 4 1 0 76 11 794
2018 Indigenous 21 28 17 21 8 4 0 52 30 68
2018 Non-Indigenous 34 33 14 10 6 3 0 70 16 808
2017 Indigenous 17 37 11 14 17 4 0 56 32 69
2017 Non-Indigenous 29 37 15 9 7 2 0 68 17 789

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 33 52 0 11 4 0 0 85 15 28
2020 Non-Indigenous 39 39 11 8 3 0 0 78 11 260
2019 Indigenous 35 24 11 24 6 0 0 60 29 17
2019 Non-Indigenous 42 37 9 6 2 2 2 82 8 240

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 35 34 18 7 7 0 0 69 14 75
2020 Non-Indigenous 43 27 14 7 7 0 1 71 14 848

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 36 24 21 14 5 0 0 60 19 75
2020 Non-Indigenous 42 29 15 6 6 0 1 73 12 847
2019 Indigenous 29 24 15 18 12 1 0 54 31 70
2019 Non-Indigenous 35 27 15 11 11 0 1 63 22 794
2018 Indigenous 18 34 17 11 18 2 0 53 30 66
2018 Non-Indigenous 29 28 18 11 12 0 2 58 24 806
2017 Indigenous 30 24 20 14 7 1 3 57 22 69
2017 Non-Indigenous 31 26 16 11 12 1 3 59 24 788

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 19 22 21 20 17 0 0 42 37 75
2020 Non-Indigenous 21 28 28 13 10 0 0 49 23 849
2019 Indigenous 35 22 23 11 8 0 0 57 20 69
2019 Non-Indigenous 27 32 24 10 7 0 0 59 17 792
2018 Indigenous 16 22 31 17 14 0 0 38 31 66
2018 Non-Indigenous 20 32 24 14 9 0 1 53 23 805
2017 Indigenous 17 28 17 18 16 1 3 47 35 69
2017 Non-Indigenous 19 30 28 13 9 0 1 49 22 789

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 31 33 20 14 3 0 0 63 17 75
2020 Non-Indigenous 37 30 19 8 5 0 0 68 13 846
2019 Indigenous 49 23 20 6 0 2 0 73 6 68
2019 Non-Indigenous 45 27 16 6 4 1 1 73 11 789
2018 Indigenous 24 25 29 12 10 0 0 49 22 64
2018 Non-Indigenous 34 31 17 10 6 0 2 67 16 803
2017 Indigenous 28 28 30 9 3 0 1 57 12 68
2017 Non-Indigenous 31 32 20 9 6 0 2 64 15 790

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 33 17 17 18 15 0 0 50 33 75
2020 Non-Indigenous 27 28 20 14 10 1 0 56 24 844
2019 Indigenous 34 13 24 18 11 0 0 47 29 68
2019 Non-Indigenous 29 27 20 14 9 1 1 57 23 792
2018 Indigenous 16 17 30 16 21 0 0 33 37 66
2018 Non-Indigenous 27 23 23 14 12 1 1 51 26 804
2017 Indigenous 15 17 17 19 21 7 5 36 45 68
2017 Non-Indigenous 24 23 22 15 12 0 2 49 28 787

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 51 26 14 0 4 0 5 81 4 74
2020 Non-Indigenous 48 23 15 7 5 0 2 74 11 849
2019 Indigenous 65 15 8 6 3 0 4 83 9 68
2019 Non-Indigenous 58 23 9 3 2 0 3 85 5 790
2018 Indigenous 49 22 10 7 5 0 6 76 14 66
2018 Non-Indigenous 53 21 13 5 4 0 4 77 10 802
2017 Indigenous 47 17 15 4 3 1 13 75 8 68
2017 Non-Indigenous 49 23 11 6 5 0 7 77 11 787

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 32 22 23 13 10 0 0 54 23 75
2020 Non-Indigenous 34 29 19 11 8 0 0 63 19 847
2019 Indigenous 52 10 23 7 5 0 1 63 13 69
2019 Non-Indigenous 45 25 17 7 5 0 0 71 13 794
2018 Indigenous 37 25 23 9 7 0 0 61 16 66
2018 Non-Indigenous 41 27 16 7 7 0 1 69 14 806
2017 Indigenous 35 31 23 9 3 0 0 66 11 68
2017 Non-Indigenous 37 29 18 9 5 0 0 67 15 785

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 28 27 25 8 13 0 0 55 20 75
2020 Non-Indigenous 39 22 14 11 8 0 7 65 20 845

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 34 34 16 10 6 0 0 68 16 74
2020 Non-Indigenous 46 29 13 7 3 1 1 76 10 844
2019 Indigenous 43 29 16 6 4 0 1 73 11 70
2019 Non-Indigenous 44 32 13 6 4 0 1 77 10 793
2018 Indigenous 26 40 16 6 9 1 1 68 16 66
2018 Non-Indigenous 37 32 17 7 5 0 1 71 12 801
2017 Indigenous 40 30 13 13 6 0 0 69 18 68
2017 Non-Indigenous 37 31 18 8 4 0 2 70 12 787

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 31 28 23 13 5 0 0 58 18 75
2020 Non-Indigenous 36 33 18 8 5 0 1 69 13 841
2019 Indigenous 38 34 13 9 4 0 1 73 13 69
2019 Non-Indigenous 38 33 17 8 4 0 0 71 12 792
2018 Indigenous 26 32 24 13 4 1 0 59 17 67
2018 Non-Indigenous 33 33 18 9 6 0 1 66 15 802
2017 Indigenous 27 22 23 10 14 3 3 51 25 68
2017 Non-Indigenous 32 30 20 11 5 0 1 63 17 788

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 33 27 26 9 4 0 1 61 13 75
2020 Non-Indigenous 44 26 15 8 5 0 1 71 13 843
2019 Indigenous 38 27 9 15 7 0 4 68 23 70
2019 Non-Indigenous 45 29 13 8 4 1 0 74 13 792
2018 Indigenous 30 32 21 10 7 0 0 62 17 66
2018 Non-Indigenous 37 32 15 11 5 0 1 69 16 801
2017 Indigenous 31 31 12 12 13 0 0 63 25 68
2017 Non-Indigenous 37 30 18 8 6 0 1 68 15 786

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 51 27 5 8 8 0 1 79 16 75
2020 Non-Indigenous 58 22 9 6 4 0 0 81 10 842
2019 Indigenous 54 16 11 13 4 0 1 71 18 70
2019 Non-Indigenous 57 23 10 5 4 1 0 80 10 793

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 44 20 21 9 5 0 1 64 14 74
2020 Non-Indigenous 33 32 20 9 5 0 0 65 14 848

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 24 32 30 6 5 0 3 57 12 75
2020 Non-Indigenous 41 33 17 6 3 1 0 74 9 845
2019 Indigenous 41 25 21 6 5 0 3 68 10 70
2019 Non-Indigenous 51 28 13 4 2 0 0 80 7 788
2018 Indigenous 21 41 18 15 4 1 0 62 20 66
2018 Non-Indigenous 42 35 13 7 3 0 1 78 9 796
2017 Indigenous 30 29 24 9 7 3 0 60 16 68
2017 Non-Indigenous 40 34 14 7 3 0 1 75 10 785

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 66 16 10 5 4 0 0 81 9 74
2020 Non-Indigenous 56 25 13 4 1 0 1 82 5 844
2019 Indigenous 57 20 14 3 3 0 3 80 6 70
2019 Non-Indigenous 69 17 8 3 2 0 1 87 5 789
2018 Indigenous 52 31 10 3 3 0 1 84 5 65
2018 Non-Indigenous 65 20 9 3 2 0 2 86 5 796
2017 Indigenous 64 18 7 8 1 0 1 84 9 69
2017 Non-Indigenous 67 19 8 4 2 0 1 86 6 789

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 47 27 16 5 3 0 1 75 8 74
2020 Non-Indigenous 44 37 13 4 3 0 0 81 7 845

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 68 19 5 3 1 0 4 90 4 75
2020 Non-Indigenous 78 12 4 2 1 0 3 93 3 846
2019 Indigenous 79 12 6 1 0 0 3 93 1 70
2019 Non-Indigenous 81 8 3 1 1 1 5 95 2 784
2018 Indigenous 66 15 9 3 5 2 0 84 8 65
2018 Non-Indigenous 79 10 5 1 1 0 4 93 2 799

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 64 17 10 4 3 1 1 83 7 74
2020 Non-Indigenous 83 7 3 2 2 1 3 93 4 846
2019 Indigenous 61 12 10 13 1 0 3 75 14 70
2019 Non-Indigenous 80 8 4 2 3 1 2 91 5 795
2018 Indigenous 54 25 10 4 7 1 0 80 11 65
2018 Non-Indigenous 75 9 5 3 3 0 3 88 6 802
2017 Indigenous 59 18 10 7 3 2 1 80 10 67
2017 Non-Indigenous 74 11 7 3 2 0 3 87 6 789

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 63 23 6 5 1 0 1 88 7 75
2020 Non-Indigenous 72 17 5 2 2 0 1 91 4 841
2019 Indigenous 52 29 12 4 4 0 0 80 8 70
2019 Non-Indigenous 61 24 9 3 2 0 1 86 5 790
2018 Indigenous 35 35 15 10 6 0 0 70 16 67
2018 Non-Indigenous 57 26 10 3 1 0 1 85 5 806
2017 Indigenous 51 31 7 5 5 0 0 83 10 69
2017 Non-Indigenous 58 27 7 4 2 0 2 87 6 788

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 59 14 8 12 5 0 1 74 18 74
2020 Non-Indigenous 71 13 6 4 4 0 2 85 8 846
2019 Indigenous 58 17 13 7 3 0 1 76 10 69
2019 Non-Indigenous 67 15 7 4 5 0 1 84 10 793
2018 Indigenous 43 28 8 11 9 0 1 71 20 67
2018 Non-Indigenous 60 19 9 5 4 0 2 81 10 802
2017 Indigenous 54 18 13 8 7 0 0 72 15 69
2017 Non-Indigenous 60 19 8 6 4 0 3 81 10 787

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 61 13 9 4 1 0 12 84 6 74
2020 Non-Indigenous 65 11 4 2 0 0 18 92 3 846
2019 Indigenous 60 11 7 2 2 0 19 87 4 70
2019 Non-Indigenous 57 12 5 1 1 0 23 91 3 793
2018 Indigenous 54 21 8 0 0 3 14 91 0 66
2018 Non-Indigenous 53 13 5 1 1 0 27 91 3 797
2017 Indigenous 64 12 4 0 3 1 16 92 4 68
2017 Non-Indigenous 57 13 5 1 0 0 24 92 2 789

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 61 19 12 4 3 0 1 82 7 75
2020 Non-Indigenous 71 18 7 1 1 0 2 91 2 847
2019 Indigenous 69 17 7 2 0 2 3 91 2 69
2019 Non-Indigenous 73 17 5 1 1 0 3 93 2 791
2018 Indigenous 60 18 14 1 3 0 4 81 4 67
2018 Non-Indigenous 66 19 8 1 1 0 5 89 2 801
2017 Indigenous 63 19 10 1 1 3 3 87 3 68
2017 Non-Indigenous 70 17 6 2 1 0 5 92 2 787

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 65 20 6 3 7 0 0 85 9 75
2020 Non-Indigenous 74 13 5 2 3 0 1 89 5 847
2019 Indigenous 68 14 7 6 0 1 3 86 6 70
2019 Non-Indigenous 77 12 4 3 3 0 1 90 6 795
2018 Indigenous 67 20 5 1 5 1 0 88 6 67
2018 Non-Indigenous 74 12 4 3 3 0 4 90 6 801
2017 Indigenous 70 7 10 0 6 3 4 83 6 69
2017 Non-Indigenous 69 15 4 4 3 0 5 89 7 791

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 43 32 11 12 2 0 0 75 14 74
2020 Non-Indigenous 54 25 14 5 2 0 1 79 7 847
2019 Indigenous 55 14 19 2 4 0 6 74 6 70
2019 Non-Indigenous 60 23 10 4 2 0 1 84 6 793
2018 Indigenous 52 27 13 3 3 1 1 81 6 66
2018 Non-Indigenous 56 26 12 3 2 0 2 83 5 803
2017 Indigenous 50 23 13 3 4 3 4 78 7 69
2017 Non-Indigenous 53 28 10 4 1 0 3 85 5 788

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 21 43 24 7 4 1 0 65 10 75
2020 Non-Indigenous 31 41 19 6 3 0 0 73 9 848

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 8 36 32 18 5 0 0 44 23 75
2020 Non-Indigenous 16 38 30 13 3 0 0 54 16 848
2019 Indigenous 26 25 30 13 4 1 0 52 17 70
2019 Non-Indigenous 22 37 28 8 3 0 0 60 12 795
2018 Indigenous 10 23 47 16 4 0 0 34 20 68
2018 Non-Indigenous 21 36 30 9 4 0 0 57 13 805
2017 Indigenous 7 25 34 23 9 1 1 33 32 69
2017 Non-Indigenous 17 34 33 12 4 0 0 51 16 791

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 13 24 37 18 7 0 0 26 37 74
2020 Non-Indigenous 8 15 39 25 12 0 0 37 23 844
2019 Indigenous 12 23 24 18 23 0 0 40 35 68
2019 Non-Indigenous 6 15 34 28 16 0 0 45 21 792
2018 Indigenous 16 21 49 10 4 0 0 14 37 68
2018 Non-Indigenous 7 13 39 23 17 0 0 40 21 800
2017 Indigenous 11 31 40 8 10 0 0 17 42 69
2017 Non-Indigenous 6 15 39 26 13 0 1 40 21 788
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 19 54 26 1 74 26 75
2020 Non-Indigenous 27 52 18 4 66 34 850

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indigenous 22 78 14
2020 Non-Indigenous 45 55 227

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 49 19 10 8 4 1 9 76 13 75
2020 Non-Indigenous 49 17 10 6 5 1 13 77 12 849
2019 Indigenous 54 13 7 7 7 3 9 75 17 68
2019 Non-Indigenous 46 17 13 8 8 1 8 68 17 780
2018 Indigenous 48 10 12 9 11 6 4 65 22 67
2018 Non-Indigenous 47 15 12 8 8 1 8 68 18 804

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 28 32 27 7 6 0 0 60 13 14
2020 Non-Indigenous 30 29 12 13 9 1 6 64 23 226

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indigenous 14 8 21 35 14 0 8 24 54 14
2020 Non-Indigenous 12 19 15 14 25 3 12 37 45 227
Report a problem on this page
Date modified: