2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 115. What is your gender?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 35 12 5 2 0 0 81 7 346
2020 Female gender 50 34 8 5 2 0 0 84 8 568
2019 Male gender 53 31 9 4 3 0 0 84 7 355
2019 Female gender 53 33 8 4 3 0 0 86 7 497
2018 Male gender 45 38 9 6 2 0 0 83 8 321
2018 Female gender 48 36 7 6 2 0 0 85 8 531
2017 Male gender 47 39 7 5 2 0 0 86 7 326
2017 Female gender 44 40 7 6 3 0 0 84 10 520
2014 Male gender 44 35 12 5 3 0 0 79 9 375
2014 Female gender 42 37 8 9 3 0 0 80 12 681

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 48 28 14 6 4 0 0 76 10 346
2020 Female gender 47 32 9 6 5 0 0 80 11 567
2019 Male gender 52 28 8 8 4 0 0 80 12 354
2019 Female gender 45 32 9 9 5 0 0 77 14 500
2018 Male gender 45 32 10 8 5 1 0 77 13 322
2018 Female gender 41 36 9 9 4 0 0 78 13 535
2017 Male gender 40 36 11 7 6 0 0 76 13 327
2017 Female gender 39 32 10 10 7 1 0 72 17 520

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 61 29 8 1 2 0 0 90 3 346
2020 Female gender 62 26 8 2 1 0 0 88 3 564
2019 Male gender 66 22 9 1 2 0 0 88 3 351
2019 Female gender 64 26 7 2 2 0 0 90 3 497
2018 Male gender 60 30 8 1 0 0 0 90 1 319
2018 Female gender 59 31 7 2 1 0 0 90 3 531
2017 Male gender 61 31 6 1 1 0 0 92 2 325
2017 Female gender 59 30 7 2 1 0 0 90 3 519
2014 Male gender 67 23 7 2 1 0 0 90 3 375
2014 Female gender 68 23 6 2 1 0 0 91 3 681

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 50 34 10 3 3 0 0 85 5 345
2020 Female gender 55 31 8 4 1 0 0 87 5 566
2019 Male gender 56 29 9 3 3 1 0 85 5 353
2019 Female gender 57 29 8 5 2 0 0 86 6 500
2018 Male gender 51 32 10 5 1 0 0 84 6 322
2018 Female gender 53 32 8 5 2 0 0 85 7 534
2017 Male gender 50 36 8 4 2 0 0 86 6 324
2017 Female gender 48 34 9 6 3 0 0 82 9 519
2014 Male gender 51 32 8 6 3 0 0 83 9 375
2014 Female gender 51 32 9 5 3 0 0 83 8 680

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 25 10 7 3 0 0 81 9 346
2020 Female gender 56 25 10 5 5 0 0 80 9 564
2019 Male gender 58 24 8 4 6 0 0 82 9 355
2019 Female gender 56 29 7 5 4 0 0 85 8 499
2018 Male gender 51 26 9 8 5 0 0 77 13 323
2018 Female gender 47 28 13 6 5 0 0 75 11 537
2017 Male gender 53 21 14 6 6 0 0 74 12 326
2017 Female gender 44 30 14 7 5 1 0 74 12 518
2014 Male gender 48 24 15 5 7 1 0 73 12 374
2014 Female gender 40 31 14 10 5 1 0 72 15 681

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 27 8 7 4 0 0 81 11 342
2020 Female gender 55 27 9 4 5 0 0 82 9 565
2019 Male gender 55 27 7 5 5 0 0 82 10 351
2019 Female gender 54 30 7 5 3 0 0 85 9 497
2018 Male gender 50 28 9 8 6 0 0 78 13 320
2018 Female gender 48 29 12 6 4 0 0 78 10 532
2017 Male gender 49 26 13 7 5 0 0 75 12 324
2017 Female gender 45 32 12 7 4 0 0 77 11 519
2014 Male gender 49 25 12 8 6 0 0 74 14 374
2014 Female gender 41 33 12 11 4 0 0 74 15 681

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 48 24 13 9 4 1 1 74 13 346
2020 Female gender 48 22 14 8 5 2 1 72 14 567
2019 Male gender 49 21 11 8 8 2 1 72 17 355
2019 Female gender 47 23 13 10 5 2 1 71 15 500
2018 Male gender 43 25 13 7 10 2 1 70 17 322
2018 Female gender 42 22 16 11 8 1 0 65 19 536
2017 Male gender 42 21 18 8 10 1 1 64 18 326
2017 Female gender 42 21 16 10 7 4 0 65 18 518
2014 Male gender 42 19 11 10 11 4 2 66 23 375
2014 Female gender 40 19 17 12 9 2 1 60 22 680
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 61 23 7 3 2 0 5 88 5 346
2020 Female gender 58 22 9 3 2 1 4 85 5 564
2019 Male gender 59 20 10 3 2 2 5 85 5 354
2019 Female gender 57 22 10 3 2 1 5 83 6 499

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 54 27 8 3 5 1 2 83 8 346
2020 Female gender 55 25 8 8 2 0 1 81 10 565
2019 Male gender 55 26 9 5 3 1 2 83 8 352
2019 Female gender 55 26 7 7 4 1 2 82 11 497
2018 Male gender 47 31 9 5 4 2 3 81 9 320
2018 Female gender 51 28 8 7 5 0 1 80 12 534
2017 Male gender 45 32 11 4 4 1 3 80 8 325
2017 Female gender 48 33 7 7 4 0 1 82 11 519
2014 Male gender 49 28 11 7 3 0 3 79 10 375
2014 Female gender 46 32 9 7 5 0 1 79 12 681

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 65 16 10 5 3 0 2 82 8 347
2020 Female gender 67 17 7 5 3 0 1 85 8 567
2019 Male gender 61 23 8 4 3 0 2 85 6 355
2019 Female gender 60 22 6 7 4 0 2 83 11 501
2018 Male gender 53 24 10 6 3 1 2 80 10 319
2018 Female gender 52 29 8 5 6 0 1 81 11 534
2017 Male gender 56 23 8 7 5 0 2 80 12 326
2017 Female gender 54 26 8 7 4 0 1 81 11 518
2014 Male gender 55 25 11 4 2 0 3 82 7 375
2014 Female gender 55 24 8 6 5 0 1 81 11 679

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 25 9 5 6 3 0 81 11 347
2020 Female gender 53 25 9 6 5 2 1 80 11 564
2019 Male gender 50 28 10 5 4 3 0 81 9 354
2019 Female gender 45 32 8 7 5 2 0 79 13 498
2018 Male gender 43 29 13 6 7 3 1 74 13 321
2018 Female gender 35 34 13 10 6 3 1 71 16 535
2017 Male gender 42 27 13 7 8 2 0 71 15 327
2017 Female gender 34 34 12 9 7 4 0 71 16 520
2014 Male gender 43 25 12 10 6 3 1 71 16 375
2014 Female gender 35 36 11 7 7 3 0 74 15 679

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 52 25 8 7 7 1 0 78 14 347
2020 Female gender 51 25 11 7 5 1 0 77 13 563
2019 Male gender 48 30 9 7 6 1 0 79 13 352
2019 Female gender 45 32 9 7 6 1 0 78 13 498
2018 Male gender 41 27 13 10 8 1 1 69 18 320
2018 Female gender 35 34 12 10 7 1 1 71 18 534
2017 Male gender 39 29 16 8 8 1 0 68 16 325
2017 Female gender 36 30 12 12 7 2 0 68 19 519
2014 Male gender 42 27 13 8 8 1 1 70 16 373
2014 Female gender 35 33 13 11 8 1 0 68 18 680

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 32 9 10 8 2 0 73 19 347
2020 Female gender 42 30 11 9 6 2 0 73 16 566
2019 Male gender 39 29 14 9 5 4 0 71 14 353
2019 Female gender 35 33 10 12 6 4 0 71 19 497
2018 Male gender 29 28 17 11 11 3 1 59 24 322
2018 Female gender 25 35 15 15 7 4 1 62 22 531
2017 Male gender 33 27 18 11 10 2 0 61 21 326
2017 Female gender 27 34 12 13 8 4 0 65 23 519
2014 Male gender 31 31 15 10 8 3 1 65 20 375
2014 Female gender 28 32 16 14 7 4 0 63 21 680

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 38 32 12 11 7 1 0 71 18 346
2020 Female gender 37 31 11 13 7 1 0 68 21 561
2019 Male gender 35 33 15 9 6 2 0 70 15 354
2019 Female gender 33 35 10 14 6 2 0 69 20 497
2018 Male gender 28 31 15 14 9 2 1 61 24 323
2018 Female gender 24 36 15 15 8 2 1 61 24 533
2017 Male gender 29 35 13 12 9 1 1 65 22 327
2017 Female gender 27 34 11 17 9 2 0 62 26 519
2014 Male gender 33 32 14 12 8 1 1 66 20 375
2014 Female gender 26 32 14 16 10 2 0 59 26 681
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 35 9 9 6 1 0 77 14 347
2020 Female gender 46 36 10 5 4 0 0 82 9 566
2019 Male gender 43 33 12 7 4 0 1 77 11 355
2019 Female gender 44 33 8 11 3 0 1 78 14 499
2018 Male gender 40 31 15 8 6 0 0 71 14 319
2018 Female gender 39 34 11 9 6 1 0 74 15 535
2017 Male gender 35 38 11 9 7 0 0 73 16 327
2017 Female gender 35 35 12 9 8 1 0 71 17 519
2014 Male gender 33 31 17 10 8 0 2 65 18 375
2014 Female gender 36 35 7 14 7 0 1 71 21 681

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 39 10 7 3 0 0 80 10 345
2020 Female gender 45 38 8 5 3 0 0 83 8 563
2019 Male gender 43 38 9 6 4 0 0 82 10 353
2019 Female gender 41 39 8 9 2 0 0 81 11 495
2018 Male gender 33 44 12 7 5 0 0 76 12 319
2018 Female gender 38 40 10 7 5 0 0 78 12 537
2017 Male gender 36 44 9 6 4 0 0 80 10 327
2017 Female gender 37 37 9 11 6 0 0 74 17 520

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 30 9 5 4 1 2 81 9 347
2020 Female gender 52 25 11 6 4 0 2 79 10 564
2019 Male gender 54 26 8 5 4 0 2 82 10 354
2019 Female gender 49 29 9 6 5 0 2 80 11 495
2018 Male gender 44 32 10 6 3 1 3 80 10 319
2018 Female gender 49 30 8 8 4 1 1 80 12 533
2017 Male gender 42 34 8 10 4 0 2 78 14 326
2017 Female gender 46 30 11 7 4 1 1 77 12 520
2014 Male gender 39 34 14 6 2 0 3 76 9 375
2014 Female gender 46 31 8 7 6 0 1 79 13 680

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 43 34 10 8 3 0 1 78 12 345
2020 Female gender 43 34 11 7 4 0 1 78 11 564
2019 Male gender 48 28 13 7 3 0 1 77 11 354
2019 Female gender 44 36 7 9 3 0 1 81 12 498
2018 Male gender 38 40 10 7 3 0 2 80 10 323
2018 Female gender 37 42 8 8 4 0 1 79 13 537
2017 Male gender 43 34 10 7 5 1 1 78 12 326
2017 Female gender 40 36 8 9 7 0 0 76 16 519
2014 Male gender 44 30 11 8 5 0 2 75 13 375
2014 Female gender 46 31 8 10 4 0 1 77 15 681

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 56 22 9 3 5 1 3 82 8 345
2020 Female gender 58 19 11 4 3 2 3 81 7 562

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 42 29 12 7 6 3 0 74 13 345
2020 Female gender 40 31 12 8 5 3 0 74 14 563
2019 Male gender 43 28 13 6 5 3 1 74 12 355
2019 Female gender 37 31 13 9 7 3 0 71 16 499
2018 Male gender 35 32 13 12 6 3 0 69 18 321
2018 Female gender 33 32 13 11 7 3 0 68 19 530
2017 Male gender 37 32 11 9 7 3 1 72 16 326
2017 Female gender 37 30 11 10 6 6 0 71 18 519
2014 Male gender 37 29 13 8 8 6 1 70 17 375
2014 Female gender 38 30 11 12 6 3 1 70 19 678

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 23 18 16 12 17 4 10 48 34 346
2020 Female gender 24 24 14 15 15 2 6 52 33 567
2019 Male gender 24 25 15 13 14 2 6 54 29 355
2019 Female gender 21 24 13 16 17 2 6 49 36 499
2018 Male gender 18 22 16 14 18 3 9 45 36 322
2018 Female gender 19 24 14 15 22 3 4 46 39 533
2017 Male gender 19 23 13 12 20 4 9 48 37 324
2017 Female gender 19 19 11 20 20 5 6 42 45 519
2014 Male gender 17 18 17 11 22 3 12 42 39 375
2014 Female gender 16 19 11 20 24 2 9 39 49 681

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 61 19 9 6 2 0 2 82 8 347
2020 Female gender 54 21 12 5 3 2 3 79 9 566
2019 Male gender 63 18 10 2 2 1 4 86 4 355
2019 Female gender 61 19 9 5 3 1 3 82 9 500

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 65 20 8 3 1 1 3 88 4 347
2020 Female gender 56 20 12 5 3 2 3 79 9 565
2019 Male gender 60 21 7 3 2 1 5 86 6 353
2019 Female gender 60 16 11 5 3 1 4 80 8 501

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 86 4 2 2 2 1 3 94 4 347
2020 Female gender 80 7 3 2 2 3 3 93 4 567
2019 Male gender 78 8 3 1 3 2 5 92 4 354
2019 Female gender 79 8 3 1 2 3 4 93 4 500

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 84 7 2 1 1 1 4 96 2 343
2020 Female gender 78 10 2 1 1 1 7 96 3 564
2019 Male gender 82 5 2 0 1 1 8 96 2 353
2019 Female gender 84 5 1 1 1 1 7 97 2 496

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 48 33 9 5 4 1 0 81 10 345
2020 Female gender 49 32 9 7 3 0 0 80 10 564
2019 Male gender 53 28 10 5 4 0 0 81 9 355
2019 Female gender 47 32 8 8 5 0 0 79 13 499
2018 Male gender 49 32 8 7 5 0 0 80 12 322
2018 Female gender 40 38 9 8 5 0 0 79 12 535
2017 Male gender 43 37 6 8 6 0 0 80 14 325
2017 Female gender 42 33 9 10 5 0 0 76 15 519
2014 Male gender 42 33 10 6 8 0 1 75 14 375
2014 Female gender 33 40 9 12 6 0 1 74 18 681

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 30 10 7 5 0 1 77 12 346
2020 Female gender 52 28 10 6 4 1 0 80 10 566
2019 Male gender 54 25 11 7 3 0 0 79 10 354
2019 Female gender 51 30 9 5 4 0 0 81 10 499
2018 Male gender 44 30 16 5 3 0 0 75 9 320
2018 Female gender 44 35 11 7 4 0 0 78 10 530
2017 Male gender 40 39 8 8 6 0 0 78 14 325
2017 Female gender 45 32 10 8 5 0 0 77 13 517
2014 Male gender 42 28 14 8 6 0 1 71 14 374
2014 Female gender 40 37 9 9 4 0 0 78 13 681

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 31 11 6 3 0 0 80 9 343
2020 Female gender 45 36 9 6 3 0 0 81 9 564
2019 Male gender 53 29 9 6 3 0 0 83 8 352
2019 Female gender 48 35 7 6 3 0 0 84 9 496
2018 Male gender 45 32 11 8 3 1 0 78 11 319
2018 Female gender 41 34 13 7 4 0 1 76 11 532
2017 Male gender 45 35 10 5 4 0 0 81 9 325
2017 Female gender 43 32 12 7 6 0 0 75 13 519
2014 Male gender 46 32 11 6 4 0 1 79 10 375
2014 Female gender 40 35 9 9 5 0 1 76 14 681

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 43 37 11 7 2 1 0 80 9 344
2020 Female gender 38 41 11 4 4 1 1 81 8 563
2019 Male gender 41 35 14 6 3 1 1 78 9 353
2019 Female gender 36 40 11 7 2 2 1 79 10 500
2018 Male gender 35 40 14 7 3 1 0 75 11 321
2018 Female gender 34 39 16 5 5 2 0 74 10 534
2017 Male gender 36 36 14 8 5 1 1 73 13 325
2017 Female gender 32 38 15 9 4 3 0 72 13 518

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 59 22 9 6 3 0 0 82 9 346
2020 Female gender 56 27 7 6 3 0 0 83 10 564
2019 Male gender 62 24 7 5 2 0 0 86 7 354
2019 Female gender 65 22 4 6 3 0 0 87 9 498
2018 Male gender 53 30 7 5 3 1 0 84 8 323
2018 Female gender 59 26 5 5 4 0 0 86 9 536
2017 Male gender 58 28 7 4 2 0 1 86 6 327
2017 Female gender 53 29 5 7 4 1 0 83 12 520
2014 Male gender 51 30 8 6 4 0 2 82 10 375
2014 Female gender 51 29 8 7 5 0 1 80 12 680

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 39 32 17 9 3 0 0 71 12 344
2020 Female gender 39 30 18 8 5 0 0 69 13 564
2019 Male gender 42 33 15 7 3 0 1 75 10 355
2019 Female gender 42 31 17 7 3 0 0 73 10 497
2018 Male gender 41 31 18 6 4 0 1 72 10 324
2018 Female gender 40 32 14 9 4 0 0 72 14 535
2017 Male gender 37 39 13 6 2 1 3 79 8 327
2017 Female gender 37 33 16 8 3 0 2 72 12 520
2014 Male gender 39 35 15 6 2 0 2 76 8 375
2014 Female gender 41 32 13 7 5 0 1 75 12 681

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 42 58 347
2020 Female gender 52 48 567

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 68 15 6 1 1 1 7 92 2 347
2020 Female gender 70 12 6 1 1 2 7 91 3 566

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Male gender 27 36 37 347
2020 Female gender 25 42 34 567
2019 Male gender 25 41 34 355
2019 Female gender 26 38 36 501
2018 Male gender 25 39 36 324
2018 Female gender 29 33 38 536
2017 Male gender 31 39 31 325
2017 Female gender 27 37 37 520
2014 Male gender 31 41 27 375
2014 Female gender 31 32 36 681

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Male gender 21 12 56 2 5 4 94
2020 Female gender 12 12 57 4 9 7 140
2019 Male gender 21 15 40 5 8 11 87
2019 Female gender 14 9 51 2 12 11 132
2018 Male gender 11 10 55 5 16 3 83
2018 Female gender 13 12 56 3 7 8 156
2017 Male gender 12 12 47 7 17 5 101
2017 Female gender 14 11 55 4 11 6 141
2014 Male gender 16 9 56 9 9999 9 117
2014 Female gender 18 9 54 7 9999 13 213
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 60 29 4 3 2 0 0 90 6 344
2020 Female gender 64 28 4 3 1 0 0 92 4 565
2019 Male gender 64 25 6 3 1 0 0 89 5 353
2019 Female gender 63 29 4 2 2 0 0 92 4 497
2018 Male gender 61 33 5 1 0 0 0 94 1 322
2018 Female gender 62 29 4 3 1 1 0 92 4 535
2017 Male gender 55 36 4 2 2 0 0 92 4 326
2017 Female gender 54 32 6 4 4 0 0 86 8 518
2014 Male gender 59 29 6 3 2 0 0 88 5 374
2014 Female gender 57 32 5 3 2 0 0 89 6 680

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 37 10 8 4 0 0 78 12 346
2020 Female gender 45 38 8 6 3 1 0 83 9 568
2019 Male gender 41 37 9 9 4 1 0 78 13 354
2019 Female gender 41 42 7 6 3 1 0 84 9 499
2018 Male gender 30 45 10 10 4 0 0 75 14 320
2018 Female gender 35 41 12 9 3 0 0 76 12 533
2017 Male gender 36 40 11 8 5 0 0 76 13 327
2017 Female gender 38 38 11 9 4 1 0 76 13 520
2014 Male gender 44 31 14 7 4 0 0 75 11 375
2014 Female gender 37 42 10 6 4 1 0 80 10 681

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 8 17 34 25 14 1 1 40 26 347
2020 Female gender 9 17 33 25 13 1 2 39 27 567
2019 Male gender 5 16 32 27 18 1 1 46 21 353
2019 Female gender 6 17 34 25 17 1 1 42 23 496
2018 Male gender 9 17 30 27 16 0 1 43 26 323
2018 Female gender 8 22 30 23 14 1 2 39 30 536
2017 Male gender 7 16 37 22 15 1 2 38 24 326
2017 Female gender 9 18 37 19 11 1 4 32 29 518
2014 Male gender 5 19 33 22 17 1 3 40 25 375
2014 Female gender 9 22 31 21 13 1 3 36 32 680

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 6 12 23 29 28 1 2 58 18 346
2020 Female gender 6 13 23 30 25 2 2 57 20 566
2019 Male gender 7 12 22 28 27 2 1 57 20 351
2019 Female gender 6 13 28 28 24 1 1 52 20 499
2018 Male gender 8 16 25 25 23 1 2 50 25 322
2018 Female gender 10 14 28 27 19 1 2 47 25 532
2017 Male gender 5 17 25 23 25 3 3 50 23 326
2017 Female gender 8 15 26 23 21 3 5 48 24 516
2014 Male gender 6 15 21 26 27 1 4 56 22 375
2014 Female gender 7 14 26 25 23 2 3 51 22 678

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 7 11 25 28 26 2 1 56 19 345
2020 Female gender 6 9 26 30 25 1 3 58 16 565
2019 Male gender 10 11 20 28 30 0 1 59 21 351
2019 Female gender 7 9 28 28 25 1 2 54 17 500
2018 Male gender 11 12 23 30 22 0 1 53 23 320
2018 Female gender 9 12 30 24 22 2 1 48 22 532
2017 Male gender 12 14 22 23 24 2 3 50 27 325
2017 Female gender 9 12 26 25 22 2 5 50 23 519
2014 Male gender 8 13 25 22 26 0 5 52 22 375
2014 Female gender 8 12 26 27 22 1 4 52 21 679

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 3 7 25 36 27 1 1 64 10 345
2020 Female gender 4 9 26 36 24 0 1 61 13 565
2019 Male gender 4 5 22 34 34 0 1 69 9 351
2019 Female gender 4 7 25 33 29 1 1 64 11 497
2018 Male gender 5 9 22 37 27 0 1 64 14 323
2018 Female gender 6 12 28 29 24 1 1 53 18 529
2017 Male gender 4 9 28 31 25 1 2 58 13 324
2017 Female gender 5 13 28 28 21 2 3 51 19 519
2014 Male gender 2 12 21 35 26 0 4 63 15 374
2014 Female gender 4 13 28 31 21 0 3 54 17 677

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 5 15 26 26 25 1 1 53 21 347
2020 Female gender 10 16 24 26 21 2 1 48 27 566
2019 Male gender 9 14 18 27 29 1 2 57 24 352
2019 Female gender 7 15 30 23 23 1 2 47 23 498
2018 Male gender 10 17 24 25 21 0 3 48 27 323
2018 Female gender 9 19 28 21 19 2 3 42 29 531
2017 Male gender 8 15 31 22 20 1 3 43 24 325
2017 Female gender 13 19 22 21 18 2 5 42 34 518
2014 Male gender 9 22 23 20 20 1 5 42 33 375
2014 Female gender 14 18 26 17 21 2 4 40 33 678

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 5 11 20 26 32 3 3 61 18 347
2020 Female gender 7 11 21 30 27 3 2 59 18 563
2019 Male gender 4 13 26 27 26 2 2 55 18 348
2019 Female gender 6 16 27 24 22 3 2 49 23 498
2018 Male gender 6 14 26 24 24 2 3 51 21 322
2018 Female gender 10 14 25 25 21 2 2 48 26 530
2017 Male gender 6 11 29 25 24 2 4 52 17 326
2017 Female gender 8 16 24 22 21 3 6 47 27 518
2014 Male gender 3 12 25 26 27 2 6 56 17 374
2014 Female gender 6 13 22 29 24 3 5 56 20 677

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 7 10 28 30 23 2 1 54 17 344
2020 Female gender 6 7 27 30 26 2 2 58 14 564
2019 Male gender 10 11 21 31 25 0 2 57 21 353
2019 Female gender 6 9 31 26 25 3 2 53 15 500
2018 Male gender 10 12 24 30 22 0 1 53 22 320
2018 Female gender 7 13 29 27 20 3 2 49 21 532
2017 Male gender 10 11 26 28 21 2 3 52 21 326
2017 Female gender 6 11 30 24 21 3 5 49 19 518
2014 Male gender 9 16 25 24 21 1 4 48 26 372
2014 Female gender 7 14 30 23 21 2 3 46 22 676

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 3 9 28 32 26 1 1 59 12 347
2020 Female gender 4 10 28 31 26 1 1 57 14 566
2019 Male gender 7 10 28 26 28 0 1 55 17 349
2019 Female gender 4 14 25 31 24 0 1 56 19 500

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 32 35 13 12 6 2 0 69 18 342
2020 Female gender 33 39 12 9 5 2 0 73 15 566
2019 Male gender 32 36 11 13 6 3 0 69 19 353
2019 Female gender 24 38 14 15 7 2 0 64 22 496

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 63 21 6 4 4 1 0 85 8 347
2020 Female gender 57 24 7 8 4 1 0 82 11 565
2019 Male gender 63 21 8 4 3 1 0 85 7 355
2019 Female gender 54 25 6 11 4 0 0 80 15 501
2018 Male gender 50 28 7 10 5 0 0 78 14 321
2018 Female gender 49 29 8 9 4 1 0 79 13 533
2017 Male gender 52 28 7 6 6 0 0 81 12 326
2017 Female gender 51 25 8 8 7 1 0 76 15 520
2014 Male gender 51 27 9 6 4 1 2 80 10 375
2014 Female gender 45 27 9 11 7 0 1 73 18 681

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 65 23 5 6 1 0 0 88 7 343
2020 Female gender 63 26 3 5 2 0 0 89 7 566
2019 Male gender 63 24 6 4 2 0 0 87 7 355
2019 Female gender 60 26 5 7 2 0 0 86 9 501
2018 Male gender 56 28 7 6 2 0 0 84 8 319
2018 Female gender 49 36 5 7 3 0 0 85 10 529
2017 Male gender 54 33 6 4 3 0 0 87 7 325
2017 Female gender 53 34 5 6 3 0 0 86 9 520
2014 Male gender 51 33 9 3 2 0 1 85 5 375
2014 Female gender 48 33 6 9 4 0 0 81 13 681

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 29 7 5 2 0 0 86 7 346
2020 Female gender 56 31 7 3 2 1 0 88 5 563
2019 Male gender 59 27 7 4 2 1 0 87 6 354
2019 Female gender 54 31 7 6 2 0 0 86 8 500
2018 Male gender 50 35 10 2 2 0 0 85 5 322
2018 Female gender 48 37 8 4 2 1 1 86 6 533

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 30 6 6 3 1 0 86 8 346
2020 Female gender 49 32 10 5 3 1 0 82 8 562
2019 Male gender 54 29 9 4 4 0 0 84 7 353
2019 Female gender 51 32 8 6 3 1 0 84 8 500
2018 Male gender 50 34 7 6 2 1 0 85 8 323
2018 Female gender 53 31 8 5 3 1 0 85 8 537
2017 Male gender 50 35 8 4 2 0 0 86 6 324
2017 Female gender 48 35 8 5 3 1 0 84 7 518
2014 Male gender 51 29 11 4 3 2 1 82 7 375
2014 Female gender 46 35 9 6 3 1 0 82 9 680

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 50 26 11 5 2 5 1 81 7 347
2020 Female gender 49 30 12 4 2 3 0 81 7 565
2019 Male gender 57 26 9 3 1 3 0 86 5 354
2019 Female gender 53 28 12 3 2 3 0 83 5 498
2018 Male gender 48 31 10 6 1 3 0 82 7 322
2018 Female gender 49 31 12 3 3 2 0 82 6 533
2017 Male gender 46 32 11 5 2 3 1 81 7 326
2017 Female gender 46 31 13 4 2 3 1 80 7 519
2014 Male gender 49 31 9 4 3 4 1 83 7 375
2014 Female gender 47 30 10 4 2 5 1 82 7 681

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 69 20 6 3 2 0 0 89 5 346
2020 Female gender 68 22 5 3 2 0 0 90 5 565
2019 Male gender 66 24 4 2 4 0 0 91 6 353
2019 Female gender 65 25 5 3 2 0 0 90 5 501
2018 Male gender 59 29 7 2 3 0 0 88 6 322
2018 Female gender 61 27 5 4 2 0 0 88 6 534
2017 Male gender 57 29 7 3 4 0 0 86 7 326
2017 Female gender 54 34 5 4 3 0 0 88 6 516
2014 Male gender 59 29 7 2 3 0 0 88 5 375
2014 Female gender 57 30 6 4 3 0 0 87 7 681

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 63 15 12 2 3 3 1 82 5 347
2020 Female gender 53 23 8 4 3 5 4 83 8 567

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 25 16 5 3 9 1 73 9 345
2020 Female gender 34 28 20 7 3 7 1 68 11 567

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 54 27 7 4 3 3 2 86 7 345
2020 Female gender 53 26 7 4 4 3 3 84 9 565

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 38 29 12 6 5 6 3 74 13 345
2020 Female gender 36 27 15 5 6 5 6 71 13 567
2019 Male gender 41 24 18 4 5 6 2 71 9 354
2019 Female gender 35 26 12 10 7 6 4 68 18 500
2018 Male gender 32 26 16 11 4 7 4 65 17 321
2018 Female gender 26 29 18 10 6 7 4 62 18 534
2017 Male gender 36 26 16 5 6 6 5 70 12 327
2017 Female gender 31 29 14 9 8 5 4 66 18 520
2014 Male gender 35 29 14 6 6 6 5 71 13 375
2014 Female gender 31 27 12 12 9 3 5 64 23 681

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 48 30 9 6 4 1 0 80 11 345
2020 Female gender 47 30 9 8 4 2 0 78 12 565
2019 Male gender 50 30 8 4 4 3 1 83 8 352
2019 Female gender 46 28 8 9 5 3 0 76 15 500
2018 Male gender 43 32 11 6 4 3 1 78 10 322
2018 Female gender 39 34 10 11 4 1 1 74 16 533
2017 Male gender 44 33 10 6 3 2 2 80 10 327
2017 Female gender 42 30 12 9 4 3 1 74 14 519
2014 Male gender 45 31 12 6 4 1 2 78 10 375
2014 Female gender 47 30 8 7 5 1 1 79 13 681

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 32 12 6 4 1 0 79 9 344
2020 Female gender 48 29 14 5 3 1 0 78 9 565
2019 Male gender 45 33 12 5 4 1 0 79 9 351
2019 Female gender 41 32 14 7 4 1 0 74 12 501
2018 Male gender 39 33 14 8 4 1 0 73 13 322
2018 Female gender 37 32 15 9 4 2 0 71 13 533

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 20 12 7 9 8 3 69 18 344
2020 Female gender 32 22 17 8 8 10 3 62 18 565
2019 Male gender 32 20 17 7 8 11 4 62 18 353
2019 Female gender 30 22 14 9 11 11 3 60 23 496
2018 Male gender 28 21 13 10 12 11 5 59 25 322
2018 Female gender 22 21 20 11 11 12 4 51 26 534
2017 Male gender 26 19 16 11 11 11 5 54 26 327
2017 Female gender 22 19 17 12 13 13 4 50 30 519
2014 Male gender 24 18 16 10 10 13 9 53 26 375
2014 Female gender 21 18 17 14 13 11 6 47 32 681

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 50 36 4 7 3 0 0 87 9 347
2020 Female gender 49 40 2 8 1 0 0 89 10 566

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 47 35 8 7 2 0 1 83 9 346
2020 Female gender 46 38 6 7 2 0 1 85 9 567
2019 Male gender 62 24 4 8 2 0 0 86 10 354
2019 Female gender 64 23 3 7 3 0 0 88 10 498
2017 Male gender 62 26 4 5 3 0 0 88 9 325
2017 Female gender 57 26 4 8 5 0 0 83 12 520
2014 Male gender 56 25 6 5 5 0 2 83 10 374
2014 Female gender 57 24 5 8 5 0 0 82 14 681

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 54 31 8 5 1 0 0 86 7 339
2020 Female gender 54 33 5 6 2 0 0 87 7 563
2019 Male gender 66 22 7 4 1 0 0 88 5 353
2019 Female gender 63 26 4 5 2 0 0 89 7 495
2017 Male gender 60 30 6 3 2 0 0 90 4 327
2017 Female gender 55 31 7 5 2 0 0 86 7 519
2014 Male gender 58 29 5 4 1 1 2 90 5 375
2014 Female gender 58 29 7 4 1 0 0 87 6 680

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 77 16 3 2 1 1 0 94 3 346
2020 Female gender 81 14 2 1 1 1 0 96 2 566
2017 Male gender 79 16 4 0 0 0 1 95 0 325
2017 Female gender 74 18 2 2 2 1 1 94 4 519
2014 Male gender 76 17 3 2 0 0 1 95 2 374
2014 Female gender 76 17 3 2 2 0 1 94 4 681

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 22 9 3 4 3 3 82 8 346
2020 Female gender 54 21 11 3 4 3 4 80 8 568
2019 Male gender 57 23 7 3 4 3 2 84 8 354
2019 Female gender 58 18 10 4 4 3 4 81 8 500

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 7 93 346
2020 Female gender 9 91 568
2019 Male gender 9 91 354
2019 Female gender 9 91 501
2018 Male gender 10 90 323
2018 Female gender 15 85 534

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 40 60 24
2020 Female gender 35 65 51
2019 Male gender 47 53 33
2019 Female gender 41 59 46
2018 Male gender 59 41 32
2018 Female gender 51 49 86

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 71 29 24
2020 Female gender 73 27 51
2019 Male gender 65 35 33
2019 Female gender 63 37 46
2018 Male gender 58 42 32
2018 Female gender 58 42 86

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 17 83 33
2019 Female gender 0 100 46

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 24
2020 Female gender 0 100 51

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 38 62 24
2020 Female gender 36 64 51
2019 Male gender 40 60 33
2019 Female gender 37 63 46
2018 Male gender 44 56 31
2018 Female gender 51 49 86

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 68 32 24
2020 Female gender 39 61 51
2019 Male gender 41 59 33
2019 Female gender 44 56 46
2018 Male gender 50 50 31
2018 Female gender 39 61 86

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 47 53 24
2020 Female gender 43 57 51
2019 Male gender 28 72 33
2019 Female gender 52 48 46
2018 Male gender 34 66 31
2018 Female gender 49 51 86

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 31 69 24
2020 Female gender 42 58 51
2019 Male gender 41 59 33
2019 Female gender 46 54 46
2018 Male gender 46 54 31
2018 Female gender 40 60 86

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 36 64 24
2020 Female gender 31 69 51
2019 Male gender 30 70 33
2019 Female gender 30 70 46
2018 Male gender 42 58 31
2018 Female gender 36 64 86

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 47 53 24
2020 Female gender 48 52 51
2019 Male gender 55 45 33
2019 Female gender 56 44 46
2018 Male gender 48 52 31
2018 Female gender 59 41 86

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 34 66 24
2020 Female gender 48 52 51
2019 Male gender 47 53 33
2019 Female gender 30 70 46
2018 Male gender 42 58 31
2018 Female gender 37 63 86

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 24
2020 Female gender 0 100 51

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 33
2019 Female gender 13 87 46

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 31
2018 Female gender 6 94 86

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 63 37 24
2020 Female gender 48 52 51
2019 Male gender 50 50 33
2019 Female gender 57 43 46
2018 Male gender 40 60 31
2018 Female gender 38 62 86

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 20 80 24
2020 Female gender 26 74 51
2019 Male gender 22 78 33
2019 Female gender 29 71 46

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 27 73 33
2019 Female gender 13 87 46

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 51 49 24
2020 Female gender 60 40 51
2019 Male gender 53 47 32
2019 Female gender 52 48 46
2018 Male gender 62 38 32
2018 Female gender 67 33 86

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 21 79 24
2020 Female gender 36 64 51
2019 Male gender 25 75 32
2019 Female gender 15 85 46
2018 Male gender 20 80 32
2018 Female gender 34 66 86

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 28 72 24
2020 Female gender 38 62 51
2019 Male gender 17 83 32
2019 Female gender 22 78 46

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 32
2018 Female gender 8 92 86

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 32
2018 Female gender 12 88 86

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 22 78 24
2020 Female gender 20 80 51
2019 Male gender 25 75 32
2019 Female gender 27 73 46
2018 Male gender 27 73 32
2018 Female gender 22 78 86

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 15 85 29
2018 Female gender 25 75 83

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 29
2018 Female gender 8 92 83

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 19 81 29
2018 Female gender 11 89 83

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 37 63 29
2018 Female gender 27 73 83

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 49 51 29
2018 Female gender 41 59 83

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 60 40 29
2018 Female gender 48 52 83

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 33 13 13 3 4 27 6 70 11 347
2020 Female gender 25 15 12 5 4 29 9 66 15 565
2019 Male gender 29 15 11 3 5 26 11 69 13 355
2019 Female gender 23 13 18 5 5 26 10 56 16 501
2018 Male gender 26 15 15 6 6 25 8 61 17 323
2018 Female gender 20 15 19 6 7 26 7 52 19 533
2017 Male gender 23 15 16 4 5 24 12 61 15 326
2017 Female gender 19 13 17 8 6 27 11 50 23 520
2014 Male gender 24 14 13 6 5 27 11 62 18 374
2014 Female gender 19 13 16 9 6 27 9 50 23 681

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 24 14 4 3 8 1 77 8 347
2020 Female gender 44 26 14 4 3 8 0 76 8 565
2019 Male gender 47 25 12 4 3 8 1 79 8 355
2019 Female gender 44 26 12 5 4 9 0 77 9 501
2018 Male gender 39 29 13 5 5 9 0 75 10 322
2018 Female gender 36 26 18 5 5 9 0 69 11 531
2017 Male gender 38 24 17 4 6 10 1 70 11 327
2017 Female gender 34 23 17 7 5 12 1 66 14 519
2014 Male gender 39 26 15 4 3 10 2 75 9 374
2014 Female gender 31 25 18 8 5 12 1 65 14 681

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 4 96 346
2020 Female gender 6 94 567
2019 Male gender 6 94 353
2019 Female gender 6 94 499
2018 Male gender 7 93 324
2018 Female gender 5 95 536

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 49 51 19
2019 Female gender 37 63 31
2018 Male gender 44 56 22
2018 Female gender 38 62 26

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 56 44 22
2018 Female gender 81 19 26

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 15
2020 Female gender 0 100 30

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 19
2019 Female gender 0 100 31

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 40 60 15
2020 Female gender 30 70 30
2019 Male gender 39 61 18
2019 Female gender 36 64 31
2018 Male gender 45 55 22
2018 Female gender 37 63 26

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 35 65 18
2019 Female gender 24 76 31

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 35 65 18
2019 Female gender 16 84 31
2018 Male gender 26 74 22
2018 Female gender 18 82 26

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 41 59 15
2020 Female gender 16 84 30
2019 Male gender 38 62 18
2019 Female gender 25 75 31
2018 Male gender 24 76 22
2018 Female gender 24 76 26

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 18
2019 Female gender 0 100 31

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 15
2020 Female gender 0 100 30
2018 Male gender 0 100 22
2018 Female gender 0 100 26

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 15
2020 Female gender 0 100 30
2019 Male gender 0 100 18
2019 Female gender 0 100 31
2018 Male gender 0 100 22
2018 Female gender 0 100 26

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 15
2020 Female gender 0 100 30
2019 Male gender 0 100 18
2019 Female gender 0 100 31
2018 Male gender 0 100 22
2018 Female gender 0 100 26

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 34 66 15
2020 Female gender 28 72 30

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 42 58 15
2020 Female gender 41 59 30
2019 Male gender 29 71 18
2019 Female gender 51 49 31

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 18
2019 Female gender 16 84 31

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 0 100 15
2020 Female gender 0 100 30
2018 Male gender 0 100 22
2018 Female gender 0 100 26

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 33 67 15
2020 Female gender 43 57 30
2019 Male gender 60 40 18
2019 Female gender 36 64 31
2018 Male gender 65 35 22
2018 Female gender 36 64 26

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 22
2018 Female gender 0 100 25

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 25 75 22
2018 Female gender 19 81 25

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 22
2018 Female gender 0 100 25

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 53 47 22
2018 Female gender 62 38 25

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 22
2018 Female gender 0 100 25

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 36 10 13 2 3 30 6 72 7 344
2020 Female gender 25 13 16 3 3 32 8 64 9 565
2019 Male gender 29 11 13 2 3 30 11 68 9 355
2019 Female gender 24 11 18 3 4 32 10 59 11 500
2018 Male gender 28 13 15 3 3 31 9 67 9 322
2018 Female gender 20 13 21 2 3 34 6 57 9 535
2017 Male gender 24 14 13 2 3 31 13 68 9 327
2017 Female gender 18 12 17 3 2 37 13 57 9 520
2014 Male gender 24 14 14 1 2 32 13 68 6 374
2014 Female gender 19 12 17 3 3 34 12 58 10 680

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 47 23 15 3 3 8 1 77 7 344
2020 Female gender 41 26 16 3 3 10 1 75 7 564
2019 Male gender 50 22 11 3 3 10 1 81 7 354
2019 Female gender 43 23 15 3 3 12 1 76 6 500
2018 Male gender 40 25 14 3 4 12 1 75 8 321
2018 Female gender 38 27 16 4 3 12 1 75 7 535
2017 Male gender 38 27 15 2 3 12 3 77 6 326
2017 Female gender 37 24 14 4 3 16 3 75 8 517
2014 Male gender 41 24 15 2 2 15 2 77 5 374
2014 Female gender 35 26 16 3 3 15 2 73 7 679

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 7 93 344
2020 Female gender 7 93 564

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 9 91 346
2020 Female gender 11 89 564
2019 Male gender 12 88 354
2019 Female gender 17 83 500
2017 Male gender 13 87 326
2017 Female gender 20 80 520
2014 Male gender 13 87 374
2014 Female gender 17 83 681

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 39 61 31
2020 Female gender 47 53 63

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 85 15 32
2020 Female gender 89 11 63
2019 Male gender 87 13 44
2019 Female gender 83 17 86
2017 Male gender 68 32 43
2017 Female gender 85 15 102
2014 Male gender 82 18 50
2014 Female gender 83 17 117

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 27 16 0 0 0 0 84 0 27
2020 Female gender 58 32 4 6 0 0 0 91 6 57
2019 Male gender 57 26 9 9 0 0 0 83 9 38
2019 Female gender 66 25 1 7 1 0 0 91 8 69
2017 Male gender 61 27 4 8 0 0 0 88 8 29
2017 Female gender 57 30 4 4 3 0 2 88 7 87
2014 Male gender 71 22 5 2 0 0 0 93 2 41
2014 Female gender 69 18 3 7 2 0 1 88 9 97

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 59 24 7 3 1 1 4 88 4 347
2020 Female gender 60 26 6 3 2 2 3 89 5 565
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 27 9 6 4 1 0 81 10 345
2020 Female gender 49 29 9 8 3 2 0 80 11 564

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 59 29 7 3 1 0 1 89 4 347
2020 Female gender 57 31 5 4 1 1 0 90 5 567

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 58 28 6 4 2 0 1 87 6 347
2020 Female gender 58 28 6 5 1 1 0 87 7 566

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 27 10 4 1 1 2 84 5 345
2020 Female gender 55 30 9 2 2 2 1 87 4 562

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 64 25 6 2 0 0 3 91 3 345
2020 Female gender 62 24 6 2 1 2 3 90 3 565

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 79 11 4 1 0 3 2 94 1 347
2020 Female gender 73 12 3 2 1 5 3 93 3 566

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 64 22 9 3 1 1 0 87 4 347
2020 Female gender 64 25 6 2 1 1 0 91 3 565

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 63 22 7 4 4 0 2 86 8 347
2020 Female gender 59 24 6 6 3 1 1 85 8 563

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 71 20 6 2 1 0 0 91 3 346
2020 Female gender 68 22 4 3 2 1 0 91 5 566

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 95 5 124
2020 Female gender 98 2 162

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 33 29 17 16 5 0 1 62 21 118
2020 Female gender 26 31 16 15 9 1 2 58 25 159

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 55 28 11 4 1 1 0 83 6 347
2020 Female gender 53 31 8 4 2 1 0 85 6 566
2019 Male gender 47 32 12 4 1 3 0 82 5 355
2019 Female gender 45 34 12 5 2 1 1 80 7 498
2018 Male gender 39 35 14 6 2 4 0 77 9 322
2018 Female gender 42 36 11 7 2 2 0 79 9 537
2017 Male gender 32 36 16 7 4 4 0 72 12 326
2017 Female gender 33 39 11 8 5 3 0 75 14 519

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 26 9 10 7 1 1 73 18 346
2020 Female gender 46 26 11 10 5 1 1 73 16 565

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 57 25 8 4 3 1 2 84 7 347
2020 Female gender 59 22 10 3 3 2 1 84 6 565

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 28 10 7 5 1 0 78 12 346
2020 Female gender 46 30 12 7 5 1 0 77 12 567
2019 Male gender 44 31 14 6 4 1 0 75 11 354
2019 Female gender 38 37 12 7 5 1 0 76 12 499
2018 Male gender 36 32 15 9 5 3 0 69 15 323
2018 Female gender 32 35 13 11 6 3 0 69 18 537
2017 Male gender 30 38 15 5 8 3 0 71 14 326
2017 Female gender 28 37 13 12 8 2 0 66 20 519

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 39 11 7 3 0 0 80 9 124
2020 Female gender 36 41 9 10 3 1 0 78 13 162
2019 Male gender 44 33 10 7 3 1 2 80 10 115
2019 Female gender 40 39 10 6 3 2 1 81 9 140

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 29 14 5 7 0 1 74 12 346
2020 Female gender 43 27 15 8 7 0 1 70 15 568

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 43 29 15 6 6 0 1 72 12 346
2020 Female gender 42 29 15 7 6 0 1 71 13 566
2019 Male gender 37 27 16 9 10 0 0 65 19 355
2019 Female gender 34 26 15 13 12 0 1 60 25 499
2018 Male gender 31 27 17 11 12 0 1 59 24 322
2018 Female gender 26 29 19 10 13 0 3 57 24 534
2017 Male gender 33 23 18 12 12 0 2 57 24 327
2017 Female gender 30 27 16 12 12 1 3 60 24 517

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 23 28 27 13 8 0 0 52 21 347
2020 Female gender 19 26 28 14 12 0 0 46 26 567
2019 Male gender 27 31 27 10 5 0 0 58 15 353
2019 Female gender 27 32 22 10 9 0 0 59 19 498
2018 Male gender 22 34 22 14 8 0 0 56 22 321
2018 Female gender 20 30 26 14 9 0 1 50 24 534
2017 Male gender 17 34 29 12 6 1 1 52 18 327
2017 Female gender 20 28 26 14 11 0 1 48 25 518

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 40 32 18 7 3 0 0 72 10 345
2020 Female gender 35 30 19 9 5 1 1 66 15 566
2019 Male gender 46 29 16 6 3 0 1 76 9 352
2019 Female gender 44 26 17 7 5 1 1 71 12 495
2018 Male gender 37 31 18 8 5 0 1 69 13 321
2018 Female gender 32 30 17 11 7 0 2 64 19 530
2017 Male gender 33 36 21 5 3 1 2 70 8 327
2017 Female gender 30 29 21 11 6 0 2 60 18 518

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 26 27 20 18 9 0 0 53 27 345
2020 Female gender 28 28 20 12 11 1 0 56 24 564
2019 Male gender 31 26 19 15 8 0 1 58 23 351
2019 Female gender 28 26 21 13 10 1 1 56 23 499
2018 Male gender 25 23 24 16 10 0 1 49 26 321
2018 Female gender 26 23 23 13 14 1 1 49 27 533
2017 Male gender 22 28 23 15 8 1 2 52 24 324
2017 Female gender 25 19 21 17 14 1 2 46 32 518

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 49 26 13 6 3 0 3 77 9 347
2020 Female gender 48 23 16 6 5 0 2 72 11 566
2019 Male gender 55 24 11 4 2 0 3 82 6 353
2019 Female gender 61 23 8 3 2 0 3 87 5 495
2018 Male gender 51 25 14 5 2 0 3 78 7 321
2018 Female gender 54 19 12 5 5 0 4 77 11 531
2017 Male gender 46 30 10 5 2 1 6 82 8 326
2017 Female gender 51 17 12 5 6 0 8 74 12 516

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 35 31 18 9 8 0 0 66 17 347
2020 Female gender 33 26 20 12 8 0 0 60 19 566
2019 Male gender 48 24 14 7 5 1 1 74 12 353
2019 Female gender 44 24 19 7 6 0 0 68 13 500
2018 Male gender 42 29 18 7 4 0 1 71 11 322
2018 Female gender 41 26 16 7 8 0 1 68 16 534
2017 Male gender 40 32 16 8 4 0 0 72 12 326
2017 Female gender 36 28 21 10 5 0 0 65 15 514

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 42 24 14 9 5 0 6 70 15 346
2020 Female gender 36 21 16 12 9 0 6 60 22 564

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 45 28 15 7 3 0 0 74 11 346
2020 Female gender 45 31 12 7 4 1 1 77 11 562
2019 Male gender 47 31 11 6 5 0 0 78 11 353
2019 Female gender 42 33 15 6 3 0 1 77 9 500
2018 Male gender 41 29 19 7 4 0 1 70 11 320
2018 Female gender 34 35 15 7 6 1 2 71 13 531
2017 Male gender 37 31 16 9 5 1 1 69 15 326
2017 Female gender 38 31 18 7 4 0 2 70 11 516

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 28 21 7 5 1 0 66 12 345
2020 Female gender 34 35 17 9 5 0 1 69 14 561
2019 Male gender 39 34 15 8 3 0 0 74 11 354
2019 Female gender 36 33 17 8 4 0 1 70 13 497
2018 Male gender 30 38 16 10 5 0 1 68 16 320
2018 Female gender 35 29 20 9 6 0 1 64 15 533
2017 Male gender 35 28 22 10 4 0 1 64 14 326
2017 Female gender 30 31 19 11 7 1 1 62 18 517

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 46 24 16 9 4 0 1 71 13 347
2020 Female gender 42 29 17 7 5 0 1 71 13 561
2019 Male gender 48 29 10 8 5 1 0 77 13 353
2019 Female gender 41 28 15 9 4 0 1 71 14 499
2018 Male gender 36 35 13 12 4 0 0 71 16 323
2018 Female gender 38 30 15 10 6 0 1 68 16 529
2017 Male gender 38 32 17 7 6 0 1 70 13 326
2017 Female gender 36 29 17 9 7 0 1 66 16 515

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 58 23 7 7 4 0 0 82 11 343
2020 Female gender 56 23 10 5 5 0 1 80 10 564
2019 Male gender 59 23 9 5 5 1 0 82 9 353
2019 Female gender 55 22 11 7 4 1 1 78 11 500

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 37 29 20 9 4 0 0 66 14 347
2020 Female gender 33 31 21 9 6 0 0 64 15 565

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 41 35 16 5 3 0 0 76 8 346
2020 Female gender 39 31 20 6 3 1 1 71 9 564
2019 Male gender 51 29 13 4 2 1 0 81 6 352
2019 Female gender 50 27 15 5 2 0 1 77 7 496
2018 Male gender 39 38 13 7 2 0 1 77 9 320
2018 Female gender 43 33 12 7 3 0 1 77 11 526
2017 Male gender 40 36 14 6 2 1 1 77 8 326
2017 Female gender 39 33 15 8 4 0 1 73 12 514

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 59 25 11 3 2 0 0 84 5 346
2020 Female gender 55 24 14 4 1 0 1 80 6 562
2019 Male gender 70 16 8 3 2 0 1 87 5 351
2019 Female gender 67 18 9 3 2 0 1 86 5 499
2018 Male gender 66 22 8 2 1 0 1 89 3 317
2018 Female gender 62 20 10 4 2 0 2 84 6 528
2017 Male gender 68 21 6 3 1 0 1 89 4 327
2017 Female gender 66 17 8 4 3 0 1 84 7 519

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 44 37 13 3 2 0 1 82 5 344
2020 Female gender 43 35 13 5 3 0 0 79 7 565

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 80 11 5 2 1 0 2 93 2 346
2020 Female gender 75 14 4 2 1 1 4 93 3 565
2019 Male gender 84 7 2 1 0 1 3 96 2 347
2019 Female gender 79 9 4 1 1 0 6 94 2 497
2018 Male gender 79 11 5 1 0 0 4 94 1 320
2018 Female gender 78 11 5 1 1 1 3 92 2 528

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 85 6 3 1 2 0 2 93 3 346
2020 Female gender 79 8 3 3 2 2 3 91 5 564
2019 Male gender 80 9 3 4 2 1 1 91 6 355
2019 Female gender 77 8 5 2 3 1 3 89 6 500
2018 Male gender 78 8 4 4 2 0 4 89 6 321
2018 Female gender 71 12 7 3 4 1 2 86 8 531
2017 Male gender 75 11 5 5 3 0 2 87 7 326
2017 Female gender 72 11 8 3 2 0 4 86 5 517

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 71 18 7 2 1 0 1 90 2 344
2020 Female gender 72 17 5 3 2 0 2 91 5 562
2019 Male gender 63 25 8 3 2 0 0 88 5 352
2019 Female gender 59 24 10 4 2 0 1 84 6 498
2018 Male gender 59 26 9 4 1 0 1 86 5 322
2018 Female gender 54 27 12 3 2 0 1 82 6 536
2017 Male gender 60 26 7 6 1 0 1 87 7 326
2017 Female gender 57 27 7 3 2 0 3 87 6 518

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 69 14 6 6 3 0 2 85 10 347
2020 Female gender 70 13 7 4 5 0 2 84 9 563
2019 Male gender 67 18 5 2 7 0 1 86 9 355
2019 Female gender 66 13 8 6 4 0 2 81 10 497
2018 Male gender 60 19 7 7 4 0 3 82 11 321
2018 Female gender 57 20 11 5 5 0 2 79 10 534
2017 Male gender 62 19 7 5 5 0 1 82 10 327
2017 Female gender 58 19 10 6 4 0 3 80 10 516

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 64 13 5 1 1 0 16 92 2 346
2020 Female gender 65 10 4 3 0 0 18 91 4 565
2019 Male gender 58 13 5 3 1 0 20 89 4 354
2019 Female gender 57 12 5 1 1 0 24 91 2 499
2018 Male gender 54 16 5 1 1 0 23 91 1 318
2018 Female gender 53 12 5 1 1 0 27 90 3 530
2017 Male gender 58 15 6 2 0 0 19 91 2 326
2017 Female gender 58 11 4 0 1 1 26 93 2 518

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 70 19 7 1 1 0 2 90 2 347
2020 Female gender 71 17 7 2 1 0 2 90 3 565
2019 Male gender 72 18 4 1 1 0 3 93 2 353
2019 Female gender 73 15 5 1 1 0 4 92 2 497
2018 Male gender 64 22 9 1 1 0 3 89 2 322
2018 Female gender 66 16 8 2 1 0 6 89 3 531
2017 Male gender 67 20 8 2 1 0 3 89 3 326
2017 Female gender 71 15 5 1 0 0 7 93 2 516

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 75 14 4 2 4 0 0 90 6 346
2020 Female gender 73 14 6 2 3 0 2 89 5 566
2019 Male gender 79 13 2 2 3 0 0 93 5 355
2019 Female gender 74 11 6 3 3 1 2 87 7 500
2018 Male gender 77 13 4 2 2 1 2 92 4 322
2018 Female gender 72 12 4 4 3 0 4 88 7 531
2017 Male gender 68 19 5 4 4 0 1 88 7 327
2017 Female gender 71 11 4 4 3 1 7 89 7 520

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 58 22 14 4 1 0 1 81 5 344
2020 Female gender 50 27 14 6 3 0 0 77 9 567
2019 Male gender 66 20 9 3 1 0 1 87 5 354
2019 Female gender 54 25 12 4 2 0 2 81 7 499
2018 Male gender 58 25 11 3 1 0 2 85 4 322
2018 Female gender 54 27 12 3 2 0 2 83 5 532
2017 Male gender 57 26 11 3 1 1 2 85 4 327
2017 Female gender 51 29 10 4 1 1 4 84 6 517

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 32 40 19 7 2 0 0 72 9 347
2020 Female gender 29 42 19 5 3 1 0 72 8 566

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 16 39 29 13 2 0 0 56 15 345
2020 Female gender 14 37 31 13 5 0 0 52 17 568
2019 Male gender 24 36 27 8 3 1 0 61 12 355
2019 Female gender 22 36 29 9 4 0 0 58 13 500
2018 Male gender 22 35 32 8 3 0 0 57 10 323
2018 Female gender 19 36 31 10 5 0 0 55 15 535
2017 Male gender 18 34 35 10 3 0 0 52 13 327
2017 Female gender 15 32 34 14 5 0 0 47 19 520

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 7 14 37 27 15 0 0 42 21 344
2020 Female gender 9 17 41 23 9 0 0 33 26 564
2019 Male gender 6 13 31 29 20 0 0 50 19 352
2019 Female gender 7 17 34 27 15 0 0 42 24 498
2018 Male gender 5 15 34 28 18 0 0 46 20 320
2018 Female gender 9 14 44 19 14 0 0 33 23 532
2017 Male gender 4 13 40 28 14 1 1 43 17 326
2017 Female gender 7 19 39 22 12 0 1 35 26 518
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 26 49 21 3 65 35 347
2020 Female gender 26 54 16 4 68 32 568

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Male gender 50 50 91
2020 Female gender 38 62 146

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 53 16 9 4 4 2 12 80 9 347
2020 Female gender 46 18 10 7 5 1 13 75 13 567
2019 Male gender 50 17 10 8 5 1 8 74 15 346
2019 Female gender 44 16 15 7 9 1 7 66 18 492
2018 Male gender 55 12 12 7 7 1 7 73 14 322
2018 Female gender 43 16 12 9 10 1 8 65 21 534

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 29 32 13 10 10 1 4 65 22 91
2020 Female gender 31 27 13 14 8 1 6 63 23 145

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Male gender 13 16 15 16 25 2 11 34 48 91
2020 Female gender 11 21 15 14 24 3 11 37 45 146
Report a problem on this page
Date modified: