2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 32 11 2 3 0 0 84 4 215
2020 3 to 10 years in the federal public service 43 40 8 6 3 0 0 83 8 274
2020 11 to 20 years in the federal public service 44 36 9 8 2 0 0 80 10 288
2020 More than 20 years in the federal public service 60 25 8 5 2 0 0 85 7 149
2019 Less than 3 years in the federal public service 51 33 9 4 3 0 0 84 8 198
2019 3 to 10 years in the federal public service 46 35 11 4 4 0 0 81 8 238
2019 11 to 20 years in the federal public service 52 35 7 4 2 0 0 88 6 280
2019 More than 20 years in the federal public service 66 21 6 4 3 0 0 87 7 152
2018 Less than 3 years in the federal public service 40 40 12 6 1 1 0 81 7 169
2018 3 to 10 years in the federal public service 47 37 7 7 1 0 0 84 8 289
2018 11 to 20 years in the federal public service 45 36 8 7 4 0 0 81 10 273
2018 More than 20 years in the federal public service 56 36 4 4 1 0 0 92 4 137
2017 Less than 3 years in the federal public service 49 40 4 3 4 1 0 89 7 132
2017 3 to 10 years in the federal public service 41 41 9 6 2 0 0 82 9 322
2017 11 to 20 years in the federal public service 44 39 6 6 4 0 0 83 11 244
2017 More than 20 years in the federal public service 51 38 4 5 2 0 0 89 7 141
2014 Less than 3 years in the federal public service 40 42 11 5 2 0 0 81 8 91
2014 3 to 10 years in the federal public service 39 39 9 9 3 0 0 78 13 459
2014 11 to 20 years in the federal public service 42 36 10 9 3 0 0 78 12 286
2014 More than 20 years in the federal public service 54 32 9 3 2 0 0 85 6 206

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 32 8 3 3 0 0 86 5 214
2020 3 to 10 years in the federal public service 45 30 15 5 4 0 0 76 9 273
2020 11 to 20 years in the federal public service 43 33 9 9 6 0 0 76 14 289
2020 More than 20 years in the federal public service 49 27 9 10 5 0 0 76 15 149
2019 Less than 3 years in the federal public service 53 31 7 7 2 0 0 84 9 199
2019 3 to 10 years in the federal public service 41 33 12 9 4 0 0 74 14 238
2019 11 to 20 years in the federal public service 47 31 7 12 4 0 0 77 16 282
2019 More than 20 years in the federal public service 54 26 7 7 6 0 0 80 13 151
2018 Less than 3 years in the federal public service 46 34 8 7 4 1 0 81 11 169
2018 3 to 10 years in the federal public service 41 34 11 9 5 0 0 74 14 289
2018 11 to 20 years in the federal public service 38 36 11 10 5 1 0 74 15 274
2018 More than 20 years in the federal public service 51 33 4 7 4 1 0 84 11 141
2017 Less than 3 years in the federal public service 54 32 8 1 4 1 0 86 5 132
2017 3 to 10 years in the federal public service 35 36 11 12 6 1 0 71 18 323
2017 11 to 20 years in the federal public service 35 34 13 9 8 0 0 69 18 244
2017 More than 20 years in the federal public service 46 30 8 8 8 0 0 76 16 141

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 64 22 10 2 2 0 0 86 3 215
2020 3 to 10 years in the federal public service 58 32 8 2 1 0 0 89 2 272
2020 11 to 20 years in the federal public service 59 31 8 1 1 0 0 90 3 286
2020 More than 20 years in the federal public service 71 18 7 3 1 0 0 88 4 149
2019 Less than 3 years in the federal public service 63 24 9 2 1 1 0 88 3 198
2019 3 to 10 years in the federal public service 57 29 10 2 2 0 0 86 4 236
2019 11 to 20 years in the federal public service 64 28 5 2 1 0 0 92 3 279
2019 More than 20 years in the federal public service 78 14 6 0 3 0 0 91 3 151
2018 Less than 3 years in the federal public service 53 34 9 3 1 0 0 87 4 168
2018 3 to 10 years in the federal public service 58 31 7 3 1 0 0 89 4 288
2018 11 to 20 years in the federal public service 59 31 8 2 0 0 0 90 2 272
2018 More than 20 years in the federal public service 71 24 5 1 0 0 0 94 1 138
2017 Less than 3 years in the federal public service 62 30 5 2 1 0 0 91 4 131
2017 3 to 10 years in the federal public service 55 32 10 2 1 0 0 87 3 323
2017 11 to 20 years in the federal public service 60 31 6 1 2 0 0 91 3 242
2017 More than 20 years in the federal public service 67 28 4 1 0 0 0 95 1 141
2014 Less than 3 years in the federal public service 69 21 7 1 1 0 1 91 2 91
2014 3 to 10 years in the federal public service 64 25 8 2 1 0 0 89 3 459
2014 11 to 20 years in the federal public service 65 26 6 2 1 0 0 91 3 286
2014 More than 20 years in the federal public service 79 16 3 1 1 0 0 95 2 206

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 30 8 1 2 0 0 89 3 215
2020 3 to 10 years in the federal public service 53 32 10 3 2 0 0 85 5 272
2020 11 to 20 years in the federal public service 46 36 11 5 1 0 0 82 6 288
2020 More than 20 years in the federal public service 61 27 5 4 3 0 0 88 7 148
2019 Less than 3 years in the federal public service 58 28 7 4 2 0 0 87 6 199
2019 3 to 10 years in the federal public service 49 35 8 6 2 0 0 84 8 237
2019 11 to 20 years in the federal public service 54 29 11 3 2 0 0 84 5 281
2019 More than 20 years in the federal public service 69 19 7 2 2 1 0 89 4 152
2018 Less than 3 years in the federal public service 55 27 12 5 1 0 0 82 6 169
2018 3 to 10 years in the federal public service 47 36 10 4 2 0 0 83 7 289
2018 11 to 20 years in the federal public service 50 33 9 6 2 0 0 83 8 274
2018 More than 20 years in the federal public service 61 29 5 3 1 0 0 90 5 140
2017 Less than 3 years in the federal public service 65 22 7 4 1 1 0 87 5 131
2017 3 to 10 years in the federal public service 43 38 11 7 2 0 0 81 9 322
2017 11 to 20 years in the federal public service 43 39 9 5 3 0 0 82 9 242
2017 More than 20 years in the federal public service 60 31 4 5 1 0 0 90 6 141
2014 Less than 3 years in the federal public service 53 37 5 3 1 0 0 90 4 91
2014 3 to 10 years in the federal public service 47 35 8 6 3 0 0 82 10 458
2014 11 to 20 years in the federal public service 48 33 10 6 3 0 1 81 9 286
2014 More than 20 years in the federal public service 63 24 7 3 2 0 0 87 5 206

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 19 6 2 3 0 0 88 5 214
2020 3 to 10 years in the federal public service 53 26 11 5 5 0 0 79 10 271
2020 11 to 20 years in the federal public service 47 30 14 6 3 0 0 77 10 288
2020 More than 20 years in the federal public service 57 21 8 9 4 0 0 78 13 149
2019 Less than 3 years in the federal public service 66 24 6 2 2 0 0 90 4 197
2019 3 to 10 years in the federal public service 49 30 10 5 4 0 0 80 9 238
2019 11 to 20 years in the federal public service 50 30 8 7 5 1 0 80 12 282
2019 More than 20 years in the federal public service 66 20 5 3 6 0 0 86 9 153
2018 Less than 3 years in the federal public service 57 27 8 5 3 0 0 83 9 171
2018 3 to 10 years in the federal public service 44 30 12 7 6 0 0 74 13 290
2018 11 to 20 years in the federal public service 43 28 15 9 6 0 0 70 14 273
2018 More than 20 years in the federal public service 57 24 9 7 3 0 0 81 10 141
2017 Less than 3 years in the federal public service 69 15 7 4 3 1 0 85 7 132
2017 3 to 10 years in the federal public service 41 29 18 7 6 0 0 70 13 322
2017 11 to 20 years in the federal public service 43 28 14 6 7 1 0 72 14 243
2017 More than 20 years in the federal public service 48 30 9 8 4 0 0 78 12 140
2014 Less than 3 years in the federal public service 62 24 8 4 1 0 1 87 6 91
2014 3 to 10 years in the federal public service 42 27 15 8 6 1 0 70 15 459
2014 11 to 20 years in the federal public service 38 30 16 10 5 0 0 69 15 286
2014 More than 20 years in the federal public service 44 29 13 6 5 2 0 75 12 205

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 22 5 3 3 0 0 89 6 211
2020 3 to 10 years in the federal public service 51 27 13 5 5 0 0 78 9 272
2020 11 to 20 years in the federal public service 46 32 10 8 4 0 0 78 12 287
2020 More than 20 years in the federal public service 58 24 6 6 6 0 0 82 12 148
2019 Less than 3 years in the federal public service 60 28 8 2 2 0 0 89 3 197
2019 3 to 10 years in the federal public service 48 33 9 6 4 0 0 81 10 236
2019 11 to 20 years in the federal public service 48 33 7 8 4 0 0 81 12 280
2019 More than 20 years in the federal public service 69 16 4 4 6 0 0 86 10 151
2018 Less than 3 years in the federal public service 55 29 6 6 3 1 0 85 9 170
2018 3 to 10 years in the federal public service 42 33 12 7 6 0 0 75 13 287
2018 11 to 20 years in the federal public service 46 27 15 7 5 0 0 73 12 269
2018 More than 20 years in the federal public service 58 25 8 6 3 0 0 83 9 140
2017 Less than 3 years in the federal public service 66 23 5 3 3 1 0 90 6 132
2017 3 to 10 years in the federal public service 40 32 15 9 4 0 0 72 13 322
2017 11 to 20 years in the federal public service 43 30 15 8 5 0 0 73 12 242
2017 More than 20 years in the federal public service 52 31 8 4 6 0 0 83 10 140
2014 Less than 3 years in the federal public service 60 26 6 8 1 0 0 86 9 90
2014 3 to 10 years in the federal public service 42 29 13 11 5 0 0 71 16 459
2014 11 to 20 years in the federal public service 40 33 13 9 5 0 0 73 14 286
2014 More than 20 years in the federal public service 46 30 11 10 3 1 0 76 13 206

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 21 12 9 3 3 1 76 12 214
2020 3 to 10 years in the federal public service 46 22 15 9 5 1 1 70 14 272
2020 11 to 20 years in the federal public service 41 29 15 9 5 1 0 71 14 289
2020 More than 20 years in the federal public service 57 14 11 7 7 2 3 74 15 149
2019 Less than 3 years in the federal public service 49 19 18 8 4 2 2 70 12 199
2019 3 to 10 years in the federal public service 45 23 12 14 6 0 0 68 20 238
2019 11 to 20 years in the federal public service 45 26 10 10 7 2 0 72 17 282
2019 More than 20 years in the federal public service 56 18 7 5 8 2 2 78 14 152
2018 Less than 3 years in the federal public service 42 22 18 9 6 3 0 67 15 170
2018 3 to 10 years in the federal public service 41 22 15 11 10 1 0 63 21 290
2018 11 to 20 years in the federal public service 41 22 14 11 10 2 0 65 21 273
2018 More than 20 years in the federal public service 47 29 12 4 7 0 2 77 11 140
2017 Less than 3 years in the federal public service 54 17 12 4 6 5 1 77 10 132
2017 3 to 10 years in the federal public service 37 24 17 9 10 2 0 63 19 322
2017 11 to 20 years in the federal public service 39 17 18 13 9 4 0 58 22 243
2017 More than 20 years in the federal public service 48 23 15 6 7 1 1 72 13 140
2014 Less than 3 years in the federal public service 49 14 13 5 8 4 5 71 15 91
2014 3 to 10 years in the federal public service 40 19 15 13 10 2 1 60 24 459
2014 11 to 20 years in the federal public service 37 20 16 15 9 3 1 59 25 286
2014 More than 20 years in the federal public service 43 21 12 6 11 4 2 68 19 205
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 21 8 1 2 2 6 88 3 215
2020 3 to 10 years in the federal public service 56 23 11 4 2 0 3 82 7 271
2020 11 to 20 years in the federal public service 61 23 7 4 1 1 3 87 5 287
2020 More than 20 years in the federal public service 57 21 6 3 4 1 9 87 7 149
2019 Less than 3 years in the federal public service 53 25 13 2 3 0 4 81 5 199
2019 3 to 10 years in the federal public service 54 25 8 6 3 1 4 83 9 238
2019 11 to 20 years in the federal public service 59 20 11 1 1 1 5 85 3 280
2019 More than 20 years in the federal public service 64 14 8 3 1 3 7 87 4 152

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 24 9 3 2 1 0 86 6 214
2020 3 to 10 years in the federal public service 52 27 8 8 2 1 1 81 10 272
2020 11 to 20 years in the federal public service 54 25 11 7 3 0 0 79 10 288
2020 More than 20 years in the federal public service 52 26 4 5 6 0 6 84 12 149
2019 Less than 3 years in the federal public service 57 25 8 5 2 1 2 84 8 198
2019 3 to 10 years in the federal public service 49 30 11 6 3 0 2 80 9 238
2019 11 to 20 years in the federal public service 56 25 7 7 4 1 1 82 11 278
2019 More than 20 years in the federal public service 59 21 6 5 4 1 4 84 10 151
2018 Less than 3 years in the federal public service 55 30 6 7 1 1 0 86 8 170
2018 3 to 10 years in the federal public service 48 30 9 7 6 1 0 78 13 288
2018 11 to 20 years in the federal public service 51 28 8 7 4 1 1 82 10 272
2018 More than 20 years in the federal public service 44 28 11 5 5 1 6 78 11 140
2017 Less than 3 years in the federal public service 64 27 4 2 1 1 1 93 3 132
2017 3 to 10 years in the federal public service 41 37 10 5 5 1 1 80 10 321
2017 11 to 20 years in the federal public service 46 32 8 8 4 0 1 79 12 244
2017 More than 20 years in the federal public service 48 29 10 5 6 0 3 79 11 140
2014 Less than 3 years in the federal public service 56 27 4 8 1 1 2 86 9 91
2014 3 to 10 years in the federal public service 46 30 12 7 4 0 1 77 11 459
2014 11 to 20 years in the federal public service 44 33 8 10 5 0 1 78 14 286
2014 More than 20 years in the federal public service 50 31 9 3 4 0 3 83 8 206

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 76 15 4 2 3 0 0 91 5 215
2020 3 to 10 years in the federal public service 63 18 12 5 2 0 1 81 7 273
2020 11 to 20 years in the federal public service 66 15 10 5 3 0 1 81 9 289
2020 More than 20 years in the federal public service 61 20 3 5 5 0 6 86 10 149
2019 Less than 3 years in the federal public service 67 19 6 5 2 0 1 87 8 199
2019 3 to 10 years in the federal public service 55 25 7 6 5 0 2 82 11 238
2019 11 to 20 years in the federal public service 57 25 7 6 4 0 1 83 10 282
2019 More than 20 years in the federal public service 64 15 10 3 4 1 4 83 7 153
2018 Less than 3 years in the federal public service 62 24 7 3 4 0 0 85 8 170
2018 3 to 10 years in the federal public service 46 33 9 5 6 1 0 80 11 287
2018 11 to 20 years in the federal public service 55 22 10 6 5 0 1 79 11 272
2018 More than 20 years in the federal public service 49 28 8 6 3 1 5 82 10 140
2017 Less than 3 years in the federal public service 69 22 3 5 1 0 0 91 6 132
2017 3 to 10 years in the federal public service 51 27 8 7 5 0 2 79 12 321
2017 11 to 20 years in the federal public service 54 22 10 8 5 0 0 76 14 243
2017 More than 20 years in the federal public service 55 26 8 4 5 0 3 83 9 141
2014 Less than 3 years in the federal public service 62 20 7 8 1 0 3 84 9 91
2014 3 to 10 years in the federal public service 54 26 10 5 5 0 1 80 10 458
2014 11 to 20 years in the federal public service 56 23 9 6 5 0 1 80 11 285
2014 More than 20 years in the federal public service 54 27 8 5 4 0 3 83 9 206

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 23 8 3 2 3 1 87 5 215
2020 3 to 10 years in the federal public service 53 23 8 7 6 3 0 78 13 272
2020 11 to 20 years in the federal public service 47 29 10 7 5 2 0 78 12 288
2020 More than 20 years in the federal public service 51 26 9 4 9 1 0 78 13 148
2019 Less than 3 years in the federal public service 61 25 6 3 2 3 0 88 6 198
2019 3 to 10 years in the federal public service 41 34 8 7 6 3 0 78 14 237
2019 11 to 20 years in the federal public service 41 30 13 6 6 3 0 74 12 282
2019 More than 20 years in the federal public service 49 30 8 7 5 1 0 80 12 151
2018 Less than 3 years in the federal public service 47 28 11 5 4 4 1 79 10 170
2018 3 to 10 years in the federal public service 33 33 11 10 8 5 0 70 19 290
2018 11 to 20 years in the federal public service 33 35 17 8 6 1 0 69 14 271
2018 More than 20 years in the federal public service 44 27 11 11 5 1 2 73 16 141
2017 Less than 3 years in the federal public service 54 28 7 1 2 8 0 89 3 132
2017 3 to 10 years in the federal public service 30 34 16 10 6 4 0 67 17 323
2017 11 to 20 years in the federal public service 32 32 13 10 11 2 0 66 21 244
2017 More than 20 years in the federal public service 46 27 9 7 9 1 1 74 17 141
2014 Less than 3 years in the federal public service 60 23 3 2 3 7 1 90 6 91
2014 3 to 10 years in the federal public service 36 35 11 8 7 3 0 73 16 458
2014 11 to 20 years in the federal public service 34 33 12 9 9 2 0 68 19 286
2014 More than 20 years in the federal public service 42 29 12 8 5 3 1 74 14 205

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 23 7 5 2 2 0 85 8 213
2020 3 to 10 years in the federal public service 50 21 12 7 7 2 0 73 14 272
2020 11 to 20 years in the federal public service 45 28 11 10 5 0 0 73 15 288
2020 More than 20 years in the federal public service 51 29 5 6 10 0 0 79 16 149
2019 Less than 3 years in the federal public service 57 26 8 4 2 2 1 85 6 198
2019 3 to 10 years in the federal public service 41 33 7 11 7 1 0 75 18 237
2019 11 to 20 years in the federal public service 41 31 12 7 7 1 0 74 14 280
2019 More than 20 years in the federal public service 49 32 7 4 7 1 0 82 11 151
2018 Less than 3 years in the federal public service 47 27 13 8 2 2 1 76 10 169
2018 3 to 10 years in the federal public service 32 33 9 15 8 2 0 67 24 288
2018 11 to 20 years in the federal public service 34 33 15 10 9 0 0 67 19 271
2018 More than 20 years in the federal public service 43 30 10 5 9 1 2 76 14 142
2017 Less than 3 years in the federal public service 53 32 8 2 2 4 0 88 5 132
2017 3 to 10 years in the federal public service 33 29 17 14 6 2 0 62 21 323
2017 11 to 20 years in the federal public service 33 32 14 11 10 1 0 65 21 243
2017 More than 20 years in the federal public service 42 26 12 11 8 1 1 69 19 139
2014 Less than 3 years in the federal public service 58 24 6 4 3 4 0 86 8 90
2014 3 to 10 years in the federal public service 36 31 14 10 8 1 0 68 18 459
2014 11 to 20 years in the federal public service 31 33 14 12 9 0 0 65 21 285
2014 More than 20 years in the federal public service 40 31 12 9 6 1 1 72 16 205

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 32 6 9 3 3 0 81 12 215
2020 3 to 10 years in the federal public service 41 26 11 11 8 3 0 69 19 272
2020 11 to 20 years in the federal public service 36 33 12 12 6 0 0 69 19 288
2020 More than 20 years in the federal public service 42 29 10 5 11 2 0 73 17 149
2019 Less than 3 years in the federal public service 45 29 10 9 2 6 1 79 11 198
2019 3 to 10 years in the federal public service 31 32 12 14 8 3 0 65 23 237
2019 11 to 20 years in the federal public service 34 33 14 11 6 3 0 69 17 280
2019 More than 20 years in the federal public service 40 32 9 9 6 4 0 75 15 151
2018 Less than 3 years in the federal public service 29 37 14 11 3 6 1 71 15 169
2018 3 to 10 years in the federal public service 24 28 15 19 10 3 0 53 31 289
2018 11 to 20 years in the federal public service 24 32 19 14 9 2 0 57 24 269
2018 More than 20 years in the federal public service 34 33 13 6 8 3 2 71 15 142
2017 Less than 3 years in the federal public service 42 27 13 5 4 10 0 76 10 131
2017 3 to 10 years in the federal public service 25 30 18 15 9 3 0 57 24 323
2017 11 to 20 years in the federal public service 25 36 11 15 11 3 0 63 26 244
2017 More than 20 years in the federal public service 34 31 14 10 8 2 1 66 19 141
2014 Less than 3 years in the federal public service 47 26 9 9 3 5 0 78 13 91
2014 3 to 10 years in the federal public service 26 33 15 14 8 4 0 62 23 458
2014 11 to 20 years in the federal public service 26 34 16 13 9 2 0 62 22 286
2014 More than 20 years in the federal public service 33 29 17 11 5 4 1 65 17 206

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 35 7 7 5 1 0 81 11 215
2020 3 to 10 years in the federal public service 35 29 12 16 7 1 0 64 23 270
2020 11 to 20 years in the federal public service 34 31 13 14 9 0 0 65 23 287
2020 More than 20 years in the federal public service 38 28 12 10 10 1 1 68 20 147
2019 Less than 3 years in the federal public service 37 35 9 11 3 4 1 76 14 198
2019 3 to 10 years in the federal public service 31 35 13 14 7 1 0 66 21 236
2019 11 to 20 years in the federal public service 29 38 13 12 7 2 0 67 19 282
2019 More than 20 years in the federal public service 44 26 12 12 5 2 0 71 17 151
2018 Less than 3 years in the federal public service 30 36 14 13 4 3 1 69 17 169
2018 3 to 10 years in the federal public service 21 35 14 16 12 1 0 57 28 289
2018 11 to 20 years in the federal public service 25 34 16 15 10 1 0 59 25 272
2018 More than 20 years in the federal public service 31 31 15 14 6 1 2 64 20 142
2017 Less than 3 years in the federal public service 39 37 9 7 2 4 1 80 10 132
2017 3 to 10 years in the federal public service 24 32 14 17 11 1 0 57 28 323
2017 11 to 20 years in the federal public service 23 37 11 18 10 2 0 61 28 243
2017 More than 20 years in the federal public service 34 34 10 12 9 0 1 68 22 141
2014 Less than 3 years in the federal public service 46 24 10 5 7 7 1 76 13 91
2014 3 to 10 years in the federal public service 24 33 15 17 10 2 0 58 27 459
2014 11 to 20 years in the federal public service 28 32 14 15 10 0 1 61 25 286
2014 More than 20 years in the federal public service 33 33 13 13 7 1 1 66 20 206
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 33 7 3 2 1 0 88 5 214
2020 3 to 10 years in the federal public service 46 31 12 5 5 0 0 78 10 273
2020 11 to 20 years in the federal public service 35 40 10 9 6 0 0 75 14 289
2020 More than 20 years in the federal public service 41 38 7 7 6 0 1 80 13 149
2019 Less than 3 years in the federal public service 50 31 7 8 2 1 0 83 10 199
2019 3 to 10 years in the federal public service 38 38 11 8 4 0 0 76 13 238
2019 11 to 20 years in the federal public service 41 34 9 12 4 0 0 75 16 281
2019 More than 20 years in the federal public service 47 29 12 7 4 0 1 77 11 152
2018 Less than 3 years in the federal public service 49 29 10 6 5 1 0 79 11 170
2018 3 to 10 years in the federal public service 37 33 13 9 7 0 0 70 16 287
2018 11 to 20 years in the federal public service 34 35 17 9 6 0 0 68 15 273
2018 More than 20 years in the federal public service 41 35 8 7 7 1 1 78 14 140
2017 Less than 3 years in the federal public service 45 33 15 4 2 1 1 79 6 132
2017 3 to 10 years in the federal public service 32 37 12 11 8 1 0 69 19 323
2017 11 to 20 years in the federal public service 34 37 11 8 10 0 0 71 18 243
2017 More than 20 years in the federal public service 38 37 10 9 6 0 0 75 15 141
2014 Less than 3 years in the federal public service 45 23 14 11 1 2 3 72 13 91
2014 3 to 10 years in the federal public service 35 33 11 12 8 0 0 68 21 459
2014 11 to 20 years in the federal public service 31 35 9 16 8 0 1 67 24 286
2014 More than 20 years in the federal public service 36 37 11 9 6 0 2 74 15 206

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 38 8 3 3 0 0 87 5 214
2020 3 to 10 years in the federal public service 40 38 11 8 4 0 0 77 12 272
2020 11 to 20 years in the federal public service 38 42 13 6 1 0 0 80 7 286
2020 More than 20 years in the federal public service 49 33 6 5 6 0 1 83 11 148
2019 Less than 3 years in the federal public service 41 38 12 7 1 0 0 79 9 198
2019 3 to 10 years in the federal public service 35 42 8 10 4 0 0 77 15 233
2019 11 to 20 years in the federal public service 40 41 8 9 1 0 0 82 10 281
2019 More than 20 years in the federal public service 56 30 5 4 5 0 0 86 9 152
2018 Less than 3 years in the federal public service 41 36 14 5 4 0 0 78 9 171
2018 3 to 10 years in the federal public service 30 43 11 10 6 0 0 73 16 287
2018 11 to 20 years in the federal public service 35 44 10 7 5 0 0 78 12 273
2018 More than 20 years in the federal public service 45 39 8 5 3 1 0 85 7 141
2017 Less than 3 years in the federal public service 43 43 6 3 4 1 0 87 7 132
2017 3 to 10 years in the federal public service 29 44 10 10 7 0 0 74 16 323
2017 11 to 20 years in the federal public service 37 34 12 10 7 0 0 71 17 244
2017 More than 20 years in the federal public service 46 35 6 10 3 0 0 82 13 141

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 26 9 2 3 1 1 85 5 215
2020 3 to 10 years in the federal public service 53 27 9 7 3 0 1 80 11 271
2020 11 to 20 years in the federal public service 48 26 13 7 5 0 0 75 12 288
2020 More than 20 years in the federal public service 45 30 7 6 6 0 7 80 12 149
2019 Less than 3 years in the federal public service 54 28 10 3 4 0 1 83 7 197
2019 3 to 10 years in the federal public service 47 30 8 8 5 0 2 79 13 238
2019 11 to 20 years in the federal public service 51 26 9 6 5 0 2 79 12 278
2019 More than 20 years in the federal public service 56 23 8 4 5 1 4 82 10 152
2018 Less than 3 years in the federal public service 53 28 8 8 2 1 1 82 10 170
2018 3 to 10 years in the federal public service 47 35 9 4 5 1 0 82 9 288
2018 11 to 20 years in the federal public service 47 28 11 9 3 0 1 76 13 271
2018 More than 20 years in the federal public service 42 32 7 9 3 0 7 80 13 139
2017 Less than 3 years in the federal public service 57 26 9 6 2 0 0 83 8 132
2017 3 to 10 years in the federal public service 39 38 9 7 5 0 2 78 12 323
2017 11 to 20 years in the federal public service 44 28 9 14 4 0 0 73 18 244
2017 More than 20 years in the federal public service 45 31 11 5 5 1 3 78 10 140
2014 Less than 3 years in the federal public service 51 33 5 5 2 1 2 86 8 91
2014 3 to 10 years in the federal public service 42 34 11 7 5 0 2 77 12 459
2014 11 to 20 years in the federal public service 44 31 11 7 6 0 2 76 13 285
2014 More than 20 years in the federal public service 43 32 11 7 4 0 3 77 11 206

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 33 10 7 4 0 1 79 12 213
2020 3 to 10 years in the federal public service 40 34 14 9 3 0 0 74 12 272
2020 11 to 20 years in the federal public service 43 34 10 8 5 0 0 78 13 287
2020 More than 20 years in the federal public service 47 34 8 6 1 0 4 84 8 149
2019 Less than 3 years in the federal public service 40 36 11 9 4 0 1 76 13 199
2019 3 to 10 years in the federal public service 39 36 9 9 6 0 1 76 15 238
2019 11 to 20 years in the federal public service 49 32 10 9 1 0 0 81 10 279
2019 More than 20 years in the federal public service 58 25 6 5 3 0 3 85 8 152
2018 Less than 3 years in the federal public service 34 43 9 10 4 1 1 77 14 171
2018 3 to 10 years in the federal public service 33 45 8 9 4 0 1 79 13 290
2018 11 to 20 years in the federal public service 40 37 10 6 5 0 2 78 11 274
2018 More than 20 years in the federal public service 46 40 5 3 3 0 3 88 6 141
2017 Less than 3 years in the federal public service 37 35 11 7 5 2 1 76 13 132
2017 3 to 10 years in the federal public service 37 36 8 12 6 1 0 74 18 323
2017 11 to 20 years in the federal public service 46 35 6 4 9 0 1 81 12 242
2017 More than 20 years in the federal public service 46 33 10 6 5 0 1 79 11 141
2014 Less than 3 years in the federal public service 38 37 7 13 2 0 2 78 16 91
2014 3 to 10 years in the federal public service 41 32 10 10 5 0 1 74 15 459
2014 11 to 20 years in the federal public service 50 25 10 9 5 0 0 75 15 286
2014 More than 20 years in the federal public service 50 32 6 6 4 0 2 83 10 206

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 20 7 2 2 1 2 88 4 213
2020 3 to 10 years in the federal public service 57 23 10 3 4 2 1 83 7 272
2020 11 to 20 years in the federal public service 53 22 14 4 4 1 1 77 9 285
2020 More than 20 years in the federal public service 51 16 9 4 6 3 12 78 11 149

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 29 9 5 3 3 0 82 8 212
2020 3 to 10 years in the federal public service 38 30 12 10 7 3 0 70 18 272
2020 11 to 20 years in the federal public service 37 31 16 9 5 3 0 69 14 288
2020 More than 20 years in the federal public service 39 33 14 6 6 2 0 73 13 148
2019 Less than 3 years in the federal public service 46 28 14 4 2 5 0 78 6 199
2019 3 to 10 years in the federal public service 30 34 11 11 10 3 0 66 22 238
2019 11 to 20 years in the federal public service 38 28 14 10 7 3 0 69 17 281
2019 More than 20 years in the federal public service 48 30 11 4 4 2 1 81 8 152
2018 Less than 3 years in the federal public service 33 35 15 9 3 6 0 72 12 169
2018 3 to 10 years in the federal public service 30 29 16 13 9 3 0 61 23 284
2018 11 to 20 years in the federal public service 31 34 12 16 6 1 1 65 23 274
2018 More than 20 years in the federal public service 46 32 10 4 6 2 0 80 10 139
2017 Less than 3 years in the federal public service 39 35 9 4 3 9 0 82 8 131
2017 3 to 10 years in the federal public service 33 29 13 14 7 4 0 65 21 323
2017 11 to 20 years in the federal public service 36 33 10 9 6 6 0 73 16 243
2017 More than 20 years in the federal public service 45 28 8 8 8 1 1 76 16 141
2014 Less than 3 years in the federal public service 51 16 10 5 3 12 2 78 10 91
2014 3 to 10 years in the federal public service 35 31 12 11 8 3 1 68 19 458
2014 11 to 20 years in the federal public service 37 29 13 13 7 1 0 67 20 284
2014 More than 20 years in the federal public service 38 32 11 9 5 5 0 74 15 206

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 27 17 10 5 4 4 64 17 214
2020 3 to 10 years in the federal public service 24 23 14 14 19 4 3 50 35 273
2020 11 to 20 years in the federal public service 19 20 17 17 20 2 5 42 40 289
2020 More than 20 years in the federal public service 18 15 10 12 18 1 26 46 40 149
2019 Less than 3 years in the federal public service 29 23 17 11 8 5 7 59 22 199
2019 3 to 10 years in the federal public service 18 30 14 18 16 2 2 50 35 238
2019 11 to 20 years in the federal public service 20 24 13 18 21 1 3 46 41 281
2019 More than 20 years in the federal public service 24 19 12 9 16 2 19 54 31 152
2018 Less than 3 years in the federal public service 27 29 16 7 11 6 3 62 21 168
2018 3 to 10 years in the federal public service 18 23 12 17 25 3 3 43 44 288
2018 11 to 20 years in the federal public service 15 19 16 19 23 2 6 37 46 274
2018 More than 20 years in the federal public service 15 22 15 11 17 3 17 46 35 140
2017 Less than 3 years in the federal public service 30 26 11 10 10 11 3 64 23 131
2017 3 to 10 years in the federal public service 18 20 13 19 20 3 6 42 44 320
2017 11 to 20 years in the federal public service 15 21 11 19 23 4 7 41 47 244
2017 More than 20 years in the federal public service 17 15 12 16 24 1 15 38 48 141
2014 Less than 3 years in the federal public service 33 13 12 13 9 3 16 58 27 91
2014 3 to 10 years in the federal public service 16 23 12 16 26 2 5 42 45 459
2014 11 to 20 years in the federal public service 13 16 14 20 24 1 12 33 51 286
2014 More than 20 years in the federal public service 15 17 15 16 21 2 15 38 44 206

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 18 11 5 2 3 3 81 8 214
2020 3 to 10 years in the federal public service 53 23 12 6 3 1 2 78 10 273
2020 11 to 20 years in the federal public service 55 20 12 6 3 2 2 78 9 289
2020 More than 20 years in the federal public service 65 20 7 3 1 0 4 88 5 149
2019 Less than 3 years in the federal public service 58 20 7 4 2 2 7 85 7 199
2019 3 to 10 years in the federal public service 60 19 11 4 2 1 3 82 7 238
2019 11 to 20 years in the federal public service 61 19 12 5 3 0 0 80 8 281
2019 More than 20 years in the federal public service 70 14 3 3 3 1 7 91 6 152

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 20 8 4 2 2 4 85 7 215
2020 3 to 10 years in the federal public service 50 20 17 6 3 1 3 73 9 273
2020 11 to 20 years in the federal public service 63 21 6 3 3 2 2 87 6 288
2020 More than 20 years in the federal public service 67 14 8 2 3 1 5 86 5 148
2019 Less than 3 years in the federal public service 55 22 7 4 2 3 8 86 6 199
2019 3 to 10 years in the federal public service 49 22 14 7 5 1 2 73 12 236
2019 11 to 20 years in the federal public service 67 17 9 3 2 1 1 86 5 282
2019 More than 20 years in the federal public service 70 8 6 4 1 1 10 87 7 153

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 88 4 2 1 1 2 3 97 1 215
2020 3 to 10 years in the federal public service 80 6 3 2 3 2 3 91 5 273
2020 11 to 20 years in the federal public service 81 7 3 2 1 4 2 94 3 289
2020 More than 20 years in the federal public service 79 6 4 3 3 1 5 90 6 149
2019 Less than 3 years in the federal public service 78 8 3 0 0 3 7 97 0 198
2019 3 to 10 years in the federal public service 75 10 3 1 3 3 3 91 5 238
2019 11 to 20 years in the federal public service 83 6 3 2 2 2 2 92 4 281
2019 More than 20 years in the federal public service 75 6 4 1 4 2 8 89 6 153

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 8 2 1 1 3 4 95 3 214
2020 3 to 10 years in the federal public service 78 11 2 0 1 0 8 96 1 269
2020 11 to 20 years in the federal public service 84 8 1 2 1 2 2 96 3 288
2020 More than 20 years in the federal public service 74 10 3 3 1 0 10 93 4 148
2019 Less than 3 years in the federal public service 80 6 0 0 1 2 11 98 1 198
2019 3 to 10 years in the federal public service 81 5 2 1 1 2 6 95 3 236
2019 11 to 20 years in the federal public service 90 4 1 0 0 0 5 99 1 281
2019 More than 20 years in the federal public service 77 5 2 0 1 1 13 96 2 150

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 33 9 3 3 1 0 85 5 214
2020 3 to 10 years in the federal public service 48 30 9 8 4 0 0 78 12 272
2020 11 to 20 years in the federal public service 45 34 8 8 4 0 0 80 12 286
2020 More than 20 years in the federal public service 49 29 10 5 6 0 1 79 11 149
2019 Less than 3 years in the federal public service 46 32 13 7 2 0 0 78 9 199
2019 3 to 10 years in the federal public service 46 33 11 6 5 0 0 79 10 238
2019 11 to 20 years in the federal public service 49 32 7 8 5 0 0 81 13 281
2019 More than 20 years in the federal public service 60 21 5 5 7 0 1 82 13 152
2018 Less than 3 years in the federal public service 38 40 12 8 2 1 1 78 10 169
2018 3 to 10 years in the federal public service 43 34 10 6 6 0 0 77 13 288
2018 11 to 20 years in the federal public service 42 36 8 10 4 0 0 78 14 274
2018 More than 20 years in the federal public service 50 35 5 4 5 0 0 86 9 141
2017 Less than 3 years in the federal public service 45 38 10 5 2 0 0 83 7 131
2017 3 to 10 years in the federal public service 38 35 8 13 5 1 0 73 18 323
2017 11 to 20 years in the federal public service 41 36 7 8 6 0 0 78 15 242
2017 More than 20 years in the federal public service 52 31 5 6 6 0 0 83 12 141
2014 Less than 3 years in the federal public service 44 38 9 4 2 0 2 84 7 91
2014 3 to 10 years in the federal public service 31 41 11 10 7 0 1 72 17 459
2014 11 to 20 years in the federal public service 36 37 7 12 8 0 1 73 20 286
2014 More than 20 years in the federal public service 48 31 9 8 4 0 0 78 13 206

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 28 12 5 2 1 1 82 7 215
2020 3 to 10 years in the federal public service 50 27 10 6 6 1 0 78 12 273
2020 11 to 20 years in the federal public service 47 30 11 8 4 0 0 77 12 287
2020 More than 20 years in the federal public service 48 33 6 6 6 0 1 81 13 149
2019 Less than 3 years in the federal public service 49 31 14 4 2 0 0 80 6 198
2019 3 to 10 years in the federal public service 49 30 10 5 6 0 0 79 11 238
2019 11 to 20 years in the federal public service 52 28 10 6 3 0 1 80 10 281
2019 More than 20 years in the federal public service 59 22 5 11 3 1 0 81 13 152
2018 Less than 3 years in the federal public service 44 33 13 7 2 1 0 78 10 169
2018 3 to 10 years in the federal public service 43 31 14 8 4 0 0 74 12 286
2018 11 to 20 years in the federal public service 42 34 14 6 4 0 0 76 10 271
2018 More than 20 years in the federal public service 50 34 8 6 2 1 0 84 8 140
2017 Less than 3 years in the federal public service 50 33 12 3 2 0 0 83 5 131
2017 3 to 10 years in the federal public service 38 37 7 11 6 1 0 76 17 322
2017 11 to 20 years in the federal public service 40 36 10 8 5 0 0 77 14 241
2017 More than 20 years in the federal public service 54 27 9 4 6 0 0 81 10 141
2014 Less than 3 years in the federal public service 44 38 10 4 1 0 2 84 6 91
2014 3 to 10 years in the federal public service 36 38 12 9 5 0 0 75 13 458
2014 11 to 20 years in the federal public service 43 31 10 10 6 0 0 74 16 286
2014 More than 20 years in the federal public service 49 28 12 6 4 0 1 77 11 206

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 34 6 5 2 0 0 87 7 214
2020 3 to 10 years in the federal public service 45 32 14 5 5 0 0 77 9 271
2020 11 to 20 years in the federal public service 40 40 10 7 2 0 0 80 10 289
2020 More than 20 years in the federal public service 52 29 9 7 4 0 0 81 11 145
2019 Less than 3 years in the federal public service 51 37 7 4 1 0 0 88 5 196
2019 3 to 10 years in the federal public service 44 38 11 6 2 0 0 82 8 236
2019 11 to 20 years in the federal public service 49 32 8 7 4 0 0 81 11 280
2019 More than 20 years in the federal public service 61 22 7 6 3 0 0 83 9 152
2018 Less than 3 years in the federal public service 41 36 13 5 3 1 1 78 8 169
2018 3 to 10 years in the federal public service 37 36 13 7 6 0 1 73 13 287
2018 11 to 20 years in the federal public service 42 31 15 8 3 0 0 73 11 271
2018 More than 20 years in the federal public service 58 26 7 6 1 1 0 85 8 140
2017 Less than 3 years in the federal public service 55 33 4 2 4 2 0 90 6 131
2017 3 to 10 years in the federal public service 40 34 13 8 4 0 0 74 13 323
2017 11 to 20 years in the federal public service 41 34 13 5 7 0 0 75 12 242
2017 More than 20 years in the federal public service 49 29 11 5 5 0 0 78 11 141
2014 Less than 3 years in the federal public service 47 37 4 7 2 0 2 87 9 91
2014 3 to 10 years in the federal public service 38 36 11 10 4 0 1 75 14 459
2014 11 to 20 years in the federal public service 42 33 10 8 6 0 1 76 14 286
2014 More than 20 years in the federal public service 49 33 8 6 4 0 0 82 10 206

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 41 8 3 1 1 0 88 4 214
2020 3 to 10 years in the federal public service 36 38 14 4 5 2 1 76 9 270
2020 11 to 20 years in the federal public service 37 42 12 7 1 1 0 80 8 287
2020 More than 20 years in the federal public service 40 37 11 6 5 1 1 78 11 148
2019 Less than 3 years in the federal public service 35 41 13 5 2 4 0 79 7 199
2019 3 to 10 years in the federal public service 32 45 13 6 2 1 1 79 8 237
2019 11 to 20 years in the federal public service 41 34 12 8 3 1 0 77 11 280
2019 More than 20 years in the federal public service 46 31 10 8 2 1 1 79 10 153
2018 Less than 3 years in the federal public service 31 44 16 3 3 3 1 78 6 169
2018 3 to 10 years in the federal public service 32 39 17 5 5 2 0 73 10 288
2018 11 to 20 years in the federal public service 34 36 16 9 5 0 0 70 14 273
2018 More than 20 years in the federal public service 41 39 10 6 3 0 0 81 9 140
2017 Less than 3 years in the federal public service 41 39 9 6 1 2 1 84 7 130
2017 3 to 10 years in the federal public service 27 40 16 9 5 3 0 69 14 323
2017 11 to 20 years in the federal public service 33 36 14 11 4 1 0 70 15 242
2017 More than 20 years in the federal public service 40 34 13 6 5 1 1 75 11 141

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 29 8 2 3 0 0 87 5 215
2020 3 to 10 years in the federal public service 56 24 9 7 4 0 1 81 11 273
2020 11 to 20 years in the federal public service 54 26 8 8 4 0 0 80 12 287
2020 More than 20 years in the federal public service 61 22 7 7 3 0 0 83 10 147
2019 Less than 3 years in the federal public service 67 19 8 3 1 1 0 88 5 198
2019 3 to 10 years in the federal public service 61 24 4 6 3 0 0 86 10 237
2019 11 to 20 years in the federal public service 59 26 5 7 3 0 0 85 10 280
2019 More than 20 years in the federal public service 70 18 3 6 3 0 0 88 9 153
2018 Less than 3 years in the federal public service 58 27 8 4 2 0 0 85 6 171
2018 3 to 10 years in the federal public service 57 26 7 6 5 0 0 83 11 290
2018 11 to 20 years in the federal public service 55 31 5 5 4 0 0 86 9 273
2018 More than 20 years in the federal public service 58 28 6 3 3 1 1 88 6 141
2017 Less than 3 years in the federal public service 64 25 5 2 2 1 0 91 4 132
2017 3 to 10 years in the federal public service 50 32 6 8 4 0 0 83 11 323
2017 11 to 20 years in the federal public service 54 27 8 5 6 0 0 81 11 244
2017 More than 20 years in the federal public service 59 26 4 8 2 0 1 86 10 141
2014 Less than 3 years in the federal public service 57 29 7 5 0 0 2 88 6 91
2014 3 to 10 years in the federal public service 51 28 8 8 4 0 1 79 12 459
2014 11 to 20 years in the federal public service 51 29 6 6 7 0 1 80 14 286
2014 More than 20 years in the federal public service 51 32 8 4 4 0 1 84 8 205

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 24 15 5 3 0 0 77 8 215
2020 3 to 10 years in the federal public service 34 35 20 8 4 0 0 68 12 272
2020 11 to 20 years in the federal public service 33 34 20 10 3 0 0 67 13 286
2020 More than 20 years in the federal public service 40 30 13 10 7 0 1 70 17 146
2019 Less than 3 years in the federal public service 53 28 9 6 3 0 0 82 9 199
2019 3 to 10 years in the federal public service 38 30 22 7 2 0 0 69 9 236
2019 11 to 20 years in the federal public service 39 33 15 10 4 0 0 71 13 280
2019 More than 20 years in the federal public service 40 35 16 3 3 1 2 77 6 153
2018 Less than 3 years in the federal public service 45 31 12 9 2 1 1 76 12 171
2018 3 to 10 years in the federal public service 37 34 15 9 6 0 0 70 15 289
2018 11 to 20 years in the federal public service 41 29 17 8 5 0 1 70 12 273
2018 More than 20 years in the federal public service 41 32 19 6 2 0 1 73 8 142
2017 Less than 3 years in the federal public service 43 35 12 4 1 1 4 81 6 132
2017 3 to 10 years in the federal public service 36 37 14 8 3 0 2 74 11 323
2017 11 to 20 years in the federal public service 33 35 16 10 3 0 3 70 13 244
2017 More than 20 years in the federal public service 40 30 18 6 3 0 2 72 9 141
2014 Less than 3 years in the federal public service 53 30 7 2 4 0 4 86 7 91
2014 3 to 10 years in the federal public service 40 33 17 5 3 0 2 75 8 459
2014 11 to 20 years in the federal public service 37 37 12 8 4 0 2 75 12 286
2014 More than 20 years in the federal public service 39 31 13 11 5 0 1 71 16 206

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 52 48 215
2020 3 to 10 years in the federal public service 52 48 274
2020 11 to 20 years in the federal public service 47 53 289
2020 More than 20 years in the federal public service 36 64 148

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 10 5 1 1 3 8 93 2 215
2020 3 to 10 years in the federal public service 72 11 8 2 1 1 5 88 4 273
2020 11 to 20 years in the federal public service 69 17 6 1 0 1 6 92 1 289
2020 More than 20 years in the federal public service 60 13 4 1 2 4 15 91 4 148

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 26 39 35 215
2020 3 to 10 years in the federal public service 26 35 39 273
2020 11 to 20 years in the federal public service 22 44 34 289
2020 More than 20 years in the federal public service 30 39 31 149
2019 Less than 3 years in the federal public service 26 37 37 199
2019 3 to 10 years in the federal public service 26 37 38 238
2019 11 to 20 years in the federal public service 23 41 35 282
2019 More than 20 years in the federal public service 30 44 27 153
2018 Less than 3 years in the federal public service 25 32 43 170
2018 3 to 10 years in the federal public service 31 32 37 290
2018 11 to 20 years in the federal public service 25 41 34 274
2018 More than 20 years in the federal public service 28 37 36 141
2017 Less than 3 years in the federal public service 29 41 31 132
2017 3 to 10 years in the federal public service 32 33 35 322
2017 11 to 20 years in the federal public service 24 40 35 243
2017 More than 20 years in the federal public service 24 41 35 141
2014 Less than 3 years in the federal public service 30 36 34 91
2014 3 to 10 years in the federal public service 34 34 32 459
2014 11 to 20 years in the federal public service 25 38 37 286
2014 More than 20 years in the federal public service 34 36 29 206

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 28 40 5 16 10 56
2020 3 to 10 years in the federal public service 6 12 65 1 7 9 72
2020 11 to 20 years in the federal public service 10 7 76 3 1 2 63
2020 More than 20 years in the federal public service 58 0 33 2 7 0 44
2019 Less than 3 years in the federal public service 2 17 32 4 35 10 51
2019 3 to 10 years in the federal public service 3 16 63 2 4 11 60
2019 11 to 20 years in the federal public service 12 6 60 5 0 16 67
2019 More than 20 years in the federal public service 59 4 26 5 5 2 46
2018 Less than 3 years in the federal public service 0 15 37 6 35 7 45
2018 3 to 10 years in the federal public service 2 13 69 4 1 10 91
2018 11 to 20 years in the federal public service 7 8 67 5 9 5 69
2018 More than 20 years in the federal public service 58 5 29 3 6 0 38
2017 Less than 3 years in the federal public service 0 11 30 10 41 8 39
2017 3 to 10 years in the federal public service 1 15 60 5 14 5 103
2017 11 to 20 years in the federal public service 13 8 67 5 0 7 62
2017 More than 20 years in the federal public service 65 5 21 0 6 3 34
2014 Less than 3 years in the federal public service 4 4 48 19 9999 26 27
2014 3 to 10 years in the federal public service 5 16 65 3 9999 10 156
2014 11 to 20 years in the federal public service 11 7 57 11 9999 14 72
2014 More than 20 years in the federal public service 54 0 31 10 9999 6 71
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 66 28 4 1 2 0 0 94 2 214
2020 3 to 10 years in the federal public service 62 25 7 4 2 0 0 87 6 272
2020 11 to 20 years in the federal public service 60 31 5 3 1 0 0 91 4 288
2020 More than 20 years in the federal public service 65 27 1 6 1 0 0 92 7 147
2019 Less than 3 years in the federal public service 59 31 7 3 1 0 0 90 4 199
2019 3 to 10 years in the federal public service 57 32 4 4 2 0 0 90 6 238
2019 11 to 20 years in the federal public service 65 27 4 3 1 0 0 92 3 278
2019 More than 20 years in the federal public service 74 17 7 1 1 0 0 90 3 151
2018 Less than 3 years in the federal public service 60 34 1 3 1 1 0 94 4 169
2018 3 to 10 years in the federal public service 57 33 6 2 1 1 0 91 3 289
2018 11 to 20 years in the federal public service 60 31 5 3 1 0 0 91 3 274
2018 More than 20 years in the federal public service 72 25 3 0 1 0 0 97 1 141
2017 Less than 3 years in the federal public service 64 26 6 2 1 1 0 91 4 132
2017 3 to 10 years in the federal public service 49 40 3 3 4 0 1 90 7 322
2017 11 to 20 years in the federal public service 50 34 7 5 4 0 0 84 9 243
2017 More than 20 years in the federal public service 68 24 5 1 2 0 0 92 3 140
2014 Less than 3 years in the federal public service 56 36 4 2 1 0 0 92 3 91
2014 3 to 10 years in the federal public service 53 33 6 5 2 0 0 87 7 459
2014 11 to 20 years in the federal public service 57 31 6 2 4 0 0 88 6 285
2014 More than 20 years in the federal public service 68 25 3 1 1 0 0 94 2 206

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 38 5 4 0 1 0 90 5 215
2020 3 to 10 years in the federal public service 37 38 13 6 5 1 0 76 11 274
2020 11 to 20 years in the federal public service 40 38 8 10 3 0 0 78 13 289
2020 More than 20 years in the federal public service 46 36 8 6 4 0 0 82 11 148
2019 Less than 3 years in the federal public service 44 40 8 5 1 1 0 86 6 199
2019 3 to 10 years in the federal public service 35 44 9 7 4 0 0 79 11 237
2019 11 to 20 years in the federal public service 40 39 8 8 4 1 0 80 12 281
2019 More than 20 years in the federal public service 46 37 4 8 4 1 0 84 12 151
2018 Less than 3 years in the federal public service 34 48 11 5 1 1 0 83 6 169
2018 3 to 10 years in the federal public service 30 41 13 11 5 0 0 71 16 287
2018 11 to 20 years in the federal public service 32 41 13 10 3 1 0 73 14 272
2018 More than 20 years in the federal public service 41 41 7 9 3 0 0 82 11 140
2017 Less than 3 years in the federal public service 47 40 7 2 1 1 1 89 4 132
2017 3 to 10 years in the federal public service 33 38 12 10 5 0 0 72 15 323
2017 11 to 20 years in the federal public service 34 38 14 8 5 1 0 72 14 244
2017 More than 20 years in the federal public service 41 39 6 8 7 0 0 80 14 141
2014 Less than 3 years in the federal public service 57 32 8 1 0 2 0 91 1 91
2014 3 to 10 years in the federal public service 40 37 11 8 4 1 0 77 12 459
2014 11 to 20 years in the federal public service 33 39 14 9 5 0 0 72 14 286
2014 More than 20 years in the federal public service 42 42 10 2 4 0 0 84 6 206

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 11 35 24 19 2 2 44 20 215
2020 3 to 10 years in the federal public service 8 23 31 23 12 0 2 36 32 273
2020 11 to 20 years in the federal public service 9 18 35 26 11 0 0 37 27 289
2020 More than 20 years in the federal public service 10 17 29 28 13 2 1 42 28 149
2019 Less than 3 years in the federal public service 2 15 33 27 21 2 1 49 17 198
2019 3 to 10 years in the federal public service 6 14 33 29 16 1 1 45 21 234
2019 11 to 20 years in the federal public service 7 20 33 26 15 0 0 41 27 280
2019 More than 20 years in the federal public service 7 18 34 18 21 0 2 40 25 153
2018 Less than 3 years in the federal public service 6 16 27 31 17 2 2 49 23 171
2018 3 to 10 years in the federal public service 9 20 34 21 14 0 2 36 29 289
2018 11 to 20 years in the federal public service 10 22 27 26 14 0 1 40 32 274
2018 More than 20 years in the federal public service 7 19 35 20 18 0 1 38 27 141
2017 Less than 3 years in the federal public service 4 13 30 28 19 3 4 50 18 132
2017 3 to 10 years in the federal public service 10 20 33 20 13 1 3 34 31 322
2017 11 to 20 years in the federal public service 10 16 40 20 11 0 4 32 27 243
2017 More than 20 years in the federal public service 7 19 45 15 11 0 3 27 26 141
2014 Less than 3 years in the federal public service 7 11 23 26 22 2 9 54 20 91
2014 3 to 10 years in the federal public service 7 21 31 22 15 1 3 38 30 458
2014 11 to 20 years in the federal public service 9 22 32 20 13 0 3 34 33 286
2014 More than 20 years in the federal public service 7 20 35 20 15 0 3 36 28 206

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 9 19 23 37 3 2 64 16 215
2020 3 to 10 years in the federal public service 7 14 25 29 21 2 2 52 22 272
2020 11 to 20 years in the federal public service 3 13 24 36 22 1 1 59 17 289
2020 More than 20 years in the federal public service 8 13 22 27 26 2 2 55 22 148
2019 Less than 3 years in the federal public service 4 13 24 27 29 2 1 58 17 197
2019 3 to 10 years in the federal public service 5 16 26 28 23 1 1 52 22 236
2019 11 to 20 years in the federal public service 9 15 25 27 23 1 0 51 24 279
2019 More than 20 years in the federal public service 8 6 29 27 25 3 2 55 15 153
2018 Less than 3 years in the federal public service 6 13 24 29 23 3 3 55 20 170
2018 3 to 10 years in the federal public service 14 15 27 23 19 1 2 43 29 288
2018 11 to 20 years in the federal public service 8 14 28 31 17 1 1 49 23 272
2018 More than 20 years in the federal public service 7 17 28 18 25 1 3 45 26 140
2017 Less than 3 years in the federal public service 3 12 21 27 25 5 6 59 17 132
2017 3 to 10 years in the federal public service 8 15 26 21 24 3 2 48 25 321
2017 11 to 20 years in the federal public service 8 15 28 22 19 2 6 45 25 242
2017 More than 20 years in the federal public service 5 20 26 22 22 0 5 46 27 140
2014 Less than 3 years in the federal public service 5 9 18 19 35 4 10 63 17 91
2014 3 to 10 years in the federal public service 8 16 20 26 26 2 4 54 25 457
2014 11 to 20 years in the federal public service 6 14 28 30 19 1 2 50 20 285
2014 More than 20 years in the federal public service 7 11 29 23 26 1 3 51 19 206

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 6 30 25 26 3 3 55 13 214
2020 3 to 10 years in the federal public service 8 15 24 28 23 1 2 53 23 272
2020 11 to 20 years in the federal public service 6 9 27 31 25 1 1 58 15 288
2020 More than 20 years in the federal public service 8 8 20 32 28 1 3 62 17 148
2019 Less than 3 years in the federal public service 4 11 30 24 28 2 2 54 16 197
2019 3 to 10 years in the federal public service 12 11 25 29 21 0 2 51 23 237
2019 11 to 20 years in the federal public service 8 10 24 29 29 0 1 58 18 281
2019 More than 20 years in the federal public service 8 9 21 25 35 1 2 62 17 152
2018 Less than 3 years in the federal public service 9 16 26 22 22 4 2 47 26 171
2018 3 to 10 years in the federal public service 13 10 24 32 19 0 1 52 23 289
2018 11 to 20 years in the federal public service 8 12 28 28 21 1 1 51 20 268
2018 More than 20 years in the federal public service 8 13 30 17 30 0 2 48 21 140
2017 Less than 3 years in the federal public service 8 11 17 32 20 7 6 59 22 132
2017 3 to 10 years in the federal public service 11 16 27 20 22 1 3 43 28 321
2017 11 to 20 years in the federal public service 9 9 25 24 26 2 5 53 20 243
2017 More than 20 years in the federal public service 10 12 23 27 21 0 6 52 23 141
2014 Less than 3 years in the federal public service 7 14 22 19 25 4 9 51 24 91
2014 3 to 10 years in the federal public service 10 11 28 24 22 1 4 48 22 459
2014 11 to 20 years in the federal public service 7 13 24 28 24 0 4 54 21 284
2014 More than 20 years in the federal public service 5 12 24 27 29 0 3 58 17 206

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 3 5 19 33 38 2 1 73 7 214
2020 3 to 10 years in the federal public service 2 10 29 36 22 0 1 59 12 272
2020 11 to 20 years in the federal public service 5 8 30 39 18 0 0 58 13 288
2020 More than 20 years in the federal public service 4 9 26 34 24 1 2 60 14 148
2019 Less than 3 years in the federal public service 2 3 17 32 43 1 3 78 5 197
2019 3 to 10 years in the federal public service 5 6 24 34 29 0 2 64 11 234
2019 11 to 20 years in the federal public service 5 9 22 38 26 0 0 64 14 280
2019 More than 20 years in the federal public service 3 5 34 25 31 1 1 57 8 153
2018 Less than 3 years in the federal public service 2 10 20 34 30 3 2 66 13 169
2018 3 to 10 years in the federal public service 7 12 26 33 22 0 1 55 19 288
2018 11 to 20 years in the federal public service 7 9 27 33 23 1 0 57 16 271
2018 More than 20 years in the federal public service 4 10 30 29 25 0 1 55 15 140
2017 Less than 3 years in the federal public service 1 7 19 33 30 4 5 69 10 131
2017 3 to 10 years in the federal public service 6 11 30 29 21 1 2 52 17 321
2017 11 to 20 years in the federal public service 5 12 29 28 22 1 3 52 18 243
2017 More than 20 years in the federal public service 5 14 31 27 19 0 4 48 19 141
2014 Less than 3 years in the federal public service 2 2 11 37 37 1 9 83 5 91
2014 3 to 10 years in the federal public service 4 13 26 31 22 1 3 55 18 457
2014 11 to 20 years in the federal public service 3 12 27 36 19 0 3 57 16 283
2014 More than 20 years in the federal public service 2 12 31 30 22 0 3 54 15 206

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 9 18 26 36 4 1 65 16 215
2020 3 to 10 years in the federal public service 8 19 26 22 20 2 2 45 28 272
2020 11 to 20 years in the federal public service 9 19 28 28 15 0 1 44 28 289
2020 More than 20 years in the federal public service 10 14 30 24 21 0 1 46 24 149
2019 Less than 3 years in the federal public service 4 11 21 23 35 2 4 62 16 196
2019 3 to 10 years in the federal public service 9 16 25 27 21 1 2 49 25 235
2019 11 to 20 years in the federal public service 11 16 24 26 21 1 0 47 28 282
2019 More than 20 years in the federal public service 5 13 32 18 29 1 3 48 19 153
2018 Less than 3 years in the federal public service 5 16 17 28 29 3 3 61 21 170
2018 3 to 10 years in the federal public service 11 20 27 23 16 0 2 40 32 287
2018 11 to 20 years in the federal public service 9 17 32 21 16 1 3 39 27 272
2018 More than 20 years in the federal public service 12 18 25 21 21 1 1 44 30 141
2017 Less than 3 years in the federal public service 7 7 22 30 22 4 9 60 15 132
2017 3 to 10 years in the federal public service 10 18 25 21 20 2 4 43 30 321
2017 11 to 20 years in the federal public service 11 20 32 17 16 1 2 34 33 243
2017 More than 20 years in the federal public service 15 22 25 20 15 0 3 36 38 140
2014 Less than 3 years in the federal public service 3 8 18 21 36 2 12 67 13 91
2014 3 to 10 years in the federal public service 12 20 25 17 21 2 3 40 34 457
2014 11 to 20 years in the federal public service 12 23 24 19 18 0 3 39 36 285
2014 More than 20 years in the federal public service 14 17 31 17 17 0 5 36 32 206

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 9 9 12 21 40 7 3 67 20 215
2020 3 to 10 years in the federal public service 8 9 26 27 24 4 3 55 18 271
2020 11 to 20 years in the federal public service 4 11 23 34 26 1 2 62 15 286
2020 More than 20 years in the federal public service 6 15 21 31 24 1 1 56 22 149
2019 Less than 3 years in the federal public service 5 13 22 20 31 7 2 57 19 196
2019 3 to 10 years in the federal public service 6 18 21 26 23 3 3 52 26 233
2019 11 to 20 years in the federal public service 7 14 30 28 19 1 1 48 22 280
2019 More than 20 years in the federal public service 3 11 33 27 23 1 2 51 15 153
2018 Less than 3 years in the federal public service 5 12 25 26 23 6 4 54 19 171
2018 3 to 10 years in the federal public service 13 17 22 24 20 1 3 46 31 287
2018 11 to 20 years in the federal public service 8 12 31 24 21 2 2 47 21 269
2018 More than 20 years in the federal public service 6 15 25 25 26 1 2 52 22 141
2017 Less than 3 years in the federal public service 7 7 19 25 23 7 12 59 18 131
2017 3 to 10 years in the federal public service 7 14 27 22 23 3 3 49 23 323
2017 11 to 20 years in the federal public service 9 17 27 23 20 1 4 45 27 242
2017 More than 20 years in the federal public service 4 17 30 24 21 1 5 47 21 141
2014 Less than 3 years in the federal public service 1 10 16 16 38 6 14 67 14 90
2014 3 to 10 years in the federal public service 6 14 21 29 23 3 5 57 21 456
2014 11 to 20 years in the federal public service 5 11 27 30 22 1 4 54 17 285
2014 More than 20 years in the federal public service 4 12 25 26 29 0 4 57 16 206

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 7 21 30 30 4 1 64 14 214
2020 3 to 10 years in the federal public service 7 10 28 26 26 1 2 54 17 270
2020 11 to 20 years in the federal public service 5 8 30 34 21 0 1 56 14 287
2020 More than 20 years in the federal public service 6 8 30 30 22 2 2 54 15 149
2019 Less than 3 years in the federal public service 5 10 24 26 28 4 3 58 16 198
2019 3 to 10 years in the federal public service 9 11 25 31 21 2 2 53 20 237
2019 11 to 20 years in the federal public service 8 10 28 29 24 1 0 54 18 281
2019 More than 20 years in the federal public service 5 10 28 23 30 1 2 55 16 153
2018 Less than 3 years in the federal public service 7 15 18 29 24 4 3 57 24 171
2018 3 to 10 years in the federal public service 10 14 25 30 18 1 2 50 25 287
2018 11 to 20 years in the federal public service 7 13 31 27 19 2 1 47 21 271
2018 More than 20 years in the federal public service 6 8 37 23 24 1 1 48 14 139
2017 Less than 3 years in the federal public service 7 6 22 28 19 6 11 57 16 132
2017 3 to 10 years in the federal public service 9 10 29 23 22 3 3 48 21 322
2017 11 to 20 years in the federal public service 6 12 29 29 20 1 3 50 19 243
2017 More than 20 years in the federal public service 7 11 35 22 20 1 5 44 19 140
2014 Less than 3 years in the federal public service 4 10 20 20 36 2 8 62 16 90
2014 3 to 10 years in the federal public service 8 15 31 22 19 2 3 44 24 458
2014 11 to 20 years in the federal public service 7 12 28 29 20 1 3 51 21 283
2014 More than 20 years in the federal public service 7 17 29 21 20 1 4 44 26 203

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 9 22 30 34 2 1 65 13 214
2020 3 to 10 years in the federal public service 5 12 29 31 22 1 1 53 17 274
2020 11 to 20 years in the federal public service 4 9 29 32 25 0 0 57 13 288
2020 More than 20 years in the federal public service 3 6 32 33 26 0 1 59 9 149
2019 Less than 3 years in the federal public service 6 13 23 26 29 0 2 57 20 197
2019 3 to 10 years in the federal public service 8 11 28 29 22 1 1 52 20 236
2019 11 to 20 years in the federal public service 3 14 27 31 24 0 0 56 18 281
2019 More than 20 years in the federal public service 3 11 28 28 29 0 2 58 14 151

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 37 9 7 3 2 0 81 10 214
2020 3 to 10 years in the federal public service 29 33 16 10 7 4 0 65 19 272
2020 11 to 20 years in the federal public service 28 39 14 14 3 1 0 68 18 285
2020 More than 20 years in the federal public service 33 42 8 8 10 0 0 75 18 147
2019 Less than 3 years in the federal public service 29 36 16 12 2 6 0 69 14 198
2019 3 to 10 years in the federal public service 24 39 12 16 7 2 0 65 23 237
2019 11 to 20 years in the federal public service 27 35 12 16 7 2 0 63 24 280
2019 More than 20 years in the federal public service 31 40 9 9 10 0 0 71 19 150

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 20 5 3 2 2 0 90 5 214
2020 3 to 10 years in the federal public service 55 26 8 6 5 1 0 81 11 273
2020 11 to 20 years in the federal public service 58 21 6 10 4 1 0 80 14 288
2020 More than 20 years in the federal public service 56 25 8 5 6 0 0 81 11 149
2019 Less than 3 years in the federal public service 61 20 10 7 0 1 0 82 8 199
2019 3 to 10 years in the federal public service 49 28 8 10 5 0 0 78 14 238
2019 11 to 20 years in the federal public service 59 22 5 9 6 0 0 81 15 282
2019 More than 20 years in the federal public service 64 22 3 6 3 1 1 88 10 153
2018 Less than 3 years in the federal public service 46 32 7 11 2 2 1 80 12 171
2018 3 to 10 years in the federal public service 46 28 10 11 4 1 0 74 15 287
2018 11 to 20 years in the federal public service 49 30 7 9 6 0 0 79 14 271
2018 More than 20 years in the federal public service 61 23 5 5 5 1 0 85 10 141
2017 Less than 3 years in the federal public service 62 22 9 2 3 2 0 86 5 132
2017 3 to 10 years in the federal public service 44 30 9 9 8 0 0 74 17 323
2017 11 to 20 years in the federal public service 49 27 8 9 7 0 0 76 16 244
2017 More than 20 years in the federal public service 61 22 5 8 5 0 1 83 12 140
2014 Less than 3 years in the federal public service 52 23 9 10 2 0 4 78 13 91
2014 3 to 10 years in the federal public service 44 27 10 11 7 1 1 72 18 459
2014 11 to 20 years in the federal public service 50 26 8 8 8 0 0 76 16 286
2014 More than 20 years in the federal public service 52 29 7 6 4 0 1 82 11 206

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 17 2 2 1 0 0 95 3 214
2020 3 to 10 years in the federal public service 59 25 4 9 1 0 0 85 11 273
2020 11 to 20 years in the federal public service 61 29 5 4 1 0 0 89 6 285
2020 More than 20 years in the federal public service 60 29 4 3 5 0 0 89 8 149
2019 Less than 3 years in the federal public service 65 22 5 6 1 0 0 87 8 198
2019 3 to 10 years in the federal public service 56 28 6 7 3 0 0 84 10 238
2019 11 to 20 years in the federal public service 61 25 6 5 2 0 0 87 8 282
2019 More than 20 years in the federal public service 66 23 4 5 2 1 0 90 7 153
2018 Less than 3 years in the federal public service 51 32 7 8 1 1 0 84 9 171
2018 3 to 10 years in the federal public service 50 33 7 8 2 0 0 83 10 285
2018 11 to 20 years in the federal public service 52 34 5 6 3 0 0 86 9 267
2018 More than 20 years in the federal public service 54 34 3 6 3 0 0 87 9 141
2017 Less than 3 years in the federal public service 64 31 2 2 1 0 0 95 3 132
2017 3 to 10 years in the federal public service 44 38 5 8 4 0 0 83 12 321
2017 11 to 20 years in the federal public service 55 32 6 4 3 0 0 88 7 244
2017 More than 20 years in the federal public service 57 26 6 6 4 0 1 84 10 141
2014 Less than 3 years in the federal public service 63 26 3 4 1 0 2 91 6 91
2014 3 to 10 years in the federal public service 45 36 8 7 3 0 0 82 10 459
2014 11 to 20 years in the federal public service 49 31 7 8 4 0 0 81 12 286
2014 More than 20 years in the federal public service 52 31 7 5 3 0 1 84 9 206

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 29 5 1 1 1 0 93 2 213
2020 3 to 10 years in the federal public service 54 31 6 6 3 1 0 86 9 271
2020 11 to 20 years in the federal public service 54 29 10 4 2 0 0 84 6 289
2020 More than 20 years in the federal public service 54 32 7 4 3 0 0 85 7 148
2019 Less than 3 years in the federal public service 58 31 8 3 0 1 0 89 3 199
2019 3 to 10 years in the federal public service 53 30 9 5 2 0 0 83 8 238
2019 11 to 20 years in the federal public service 53 31 6 7 2 1 0 85 9 281
2019 More than 20 years in the federal public service 62 24 6 3 2 2 0 88 6 152
2018 Less than 3 years in the federal public service 50 36 7 5 1 1 0 87 6 170
2018 3 to 10 years in the federal public service 51 34 10 3 2 1 0 85 5 289
2018 11 to 20 years in the federal public service 47 35 10 4 3 1 1 84 7 272
2018 More than 20 years in the federal public service 47 41 8 3 1 0 0 88 4 140

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 61 30 5 1 2 1 0 92 3 214
2020 3 to 10 years in the federal public service 47 32 8 8 3 2 0 80 11 271
2020 11 to 20 years in the federal public service 48 32 10 7 2 1 0 81 9 287
2020 More than 20 years in the federal public service 51 30 8 4 7 0 0 81 11 147
2019 Less than 3 years in the federal public service 55 37 5 2 1 0 0 93 2 197
2019 3 to 10 years in the federal public service 44 33 12 8 2 1 0 78 10 237
2019 11 to 20 years in the federal public service 54 26 10 5 5 1 0 81 9 282
2019 More than 20 years in the federal public service 58 25 4 6 5 2 0 85 11 152
2018 Less than 3 years in the federal public service 55 32 6 4 1 1 1 88 5 171
2018 3 to 10 years in the federal public service 47 33 10 5 3 2 0 82 8 290
2018 11 to 20 years in the federal public service 53 31 6 6 4 1 0 84 9 273
2018 More than 20 years in the federal public service 56 31 5 6 2 0 0 87 8 141
2017 Less than 3 years in the federal public service 65 28 1 2 1 2 1 96 3 132
2017 3 to 10 years in the federal public service 43 41 8 5 3 1 0 84 7 321
2017 11 to 20 years in the federal public service 47 33 11 6 2 1 0 81 8 242
2017 More than 20 years in the federal public service 54 32 7 4 3 0 0 86 7 140
2014 Less than 3 years in the federal public service 70 21 2 4 0 1 1 93 5 90
2014 3 to 10 years in the federal public service 44 36 12 5 2 1 1 81 7 459
2014 11 to 20 years in the federal public service 45 34 10 6 4 1 1 80 10 286
2014 More than 20 years in the federal public service 54 30 7 4 2 2 0 86 7 206

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 28 10 3 2 5 0 85 5 215
2020 3 to 10 years in the federal public service 48 29 12 6 2 2 1 80 9 273
2020 11 to 20 years in the federal public service 48 30 12 5 1 4 0 81 6 287
2020 More than 20 years in the federal public service 48 29 13 3 5 2 1 79 8 149
2019 Less than 3 years in the federal public service 60 28 7 1 1 2 0 91 2 199
2019 3 to 10 years in the federal public service 48 32 11 5 2 3 0 82 7 235
2019 11 to 20 years in the federal public service 54 26 13 3 2 3 0 82 5 281
2019 More than 20 years in the federal public service 60 20 12 2 2 4 0 83 4 152
2018 Less than 3 years in the federal public service 48 30 13 5 2 2 0 80 7 171
2018 3 to 10 years in the federal public service 46 34 10 5 3 3 0 82 8 289
2018 11 to 20 years in the federal public service 47 32 11 4 3 2 1 81 7 270
2018 More than 20 years in the federal public service 57 26 13 1 3 1 0 84 4 140
2017 Less than 3 years in the federal public service 58 27 10 1 1 3 1 88 2 131
2017 3 to 10 years in the federal public service 40 36 12 5 3 4 0 79 8 323
2017 11 to 20 years in the federal public service 45 30 12 6 2 3 1 78 9 244
2017 More than 20 years in the federal public service 53 27 14 4 1 1 1 81 5 140
2014 Less than 3 years in the federal public service 63 24 5 2 0 3 2 92 2 91
2014 3 to 10 years in the federal public service 44 32 11 5 2 5 1 81 7 459
2014 11 to 20 years in the federal public service 47 32 9 3 4 3 2 83 7 286
2014 More than 20 years in the federal public service 51 27 11 5 1 4 0 82 7 206

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 16 3 2 0 0 0 95 2 213
2020 3 to 10 years in the federal public service 67 21 6 3 2 0 0 88 5 272
2020 11 to 20 years in the federal public service 62 27 6 2 2 0 0 90 4 289
2020 More than 20 years in the federal public service 65 19 6 5 4 0 1 85 9 149
2019 Less than 3 years in the federal public service 76 19 2 3 0 0 0 95 3 198
2019 3 to 10 years in the federal public service 59 29 7 2 2 0 0 88 5 238
2019 11 to 20 years in the federal public service 61 28 6 1 4 0 0 89 5 282
2019 More than 20 years in the federal public service 70 17 2 5 4 0 1 88 10 152
2018 Less than 3 years in the federal public service 64 29 4 2 2 0 0 93 4 170
2018 3 to 10 years in the federal public service 56 31 8 3 2 0 0 87 5 289
2018 11 to 20 years in the federal public service 62 24 5 5 3 0 0 87 8 272
2018 More than 20 years in the federal public service 60 27 7 4 3 0 0 86 7 140
2017 Less than 3 years in the federal public service 74 21 3 0 2 0 0 95 2 132
2017 3 to 10 years in the federal public service 49 38 7 3 3 0 0 87 6 320
2017 11 to 20 years in the federal public service 53 30 8 5 3 0 0 83 9 242
2017 More than 20 years in the federal public service 60 29 3 3 5 0 0 89 8 141
2014 Less than 3 years in the federal public service 79 14 3 3 0 0 0 93 3 91
2014 3 to 10 years in the federal public service 55 32 7 5 2 0 0 87 7 459
2014 11 to 20 years in the federal public service 56 29 8 2 5 0 0 85 7 286
2014 More than 20 years in the federal public service 58 31 4 3 3 0 0 90 6 206

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 19 9 3 3 7 3 83 7 215
2020 3 to 10 years in the federal public service 54 18 12 5 4 4 4 77 10 273
2020 11 to 20 years in the federal public service 56 21 12 2 3 4 2 83 4 289
2020 More than 20 years in the federal public service 63 20 3 3 5 3 2 88 8 149

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 26 14 5 4 10 1 74 10 214
2020 3 to 10 years in the federal public service 33 26 20 8 4 6 2 65 14 272
2020 11 to 20 years in the federal public service 34 28 23 6 2 8 1 67 8 289
2020 More than 20 years in the federal public service 41 29 13 5 5 5 2 75 11 149

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 24 6 4 3 3 3 86 8 212
2020 3 to 10 years in the federal public service 51 25 9 6 5 2 2 79 11 273
2020 11 to 20 years in the federal public service 53 28 7 4 2 4 2 86 6 288
2020 More than 20 years in the federal public service 53 27 6 2 6 2 4 85 8 149

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 22 13 3 4 8 6 78 7 214
2020 3 to 10 years in the federal public service 33 27 15 7 7 5 6 68 16 273
2020 11 to 20 years in the federal public service 33 31 14 7 5 5 4 71 14 288
2020 More than 20 years in the federal public service 38 29 11 5 8 5 4 74 14 149
2019 Less than 3 years in the federal public service 35 25 14 8 3 10 5 71 13 198
2019 3 to 10 years in the federal public service 29 26 20 10 6 5 3 60 18 237
2019 11 to 20 years in the federal public service 38 26 13 6 8 5 3 70 16 282
2019 More than 20 years in the federal public service 49 26 10 6 4 4 2 79 10 153
2018 Less than 3 years in the federal public service 27 23 24 8 3 10 5 59 13 169
2018 3 to 10 years in the federal public service 26 28 15 13 7 7 5 61 22 289
2018 11 to 20 years in the federal public service 28 28 19 11 6 6 3 61 18 272
2018 More than 20 years in the federal public service 38 32 10 8 6 5 3 75 15 141
2017 Less than 3 years in the federal public service 40 24 12 4 6 8 7 75 11 132
2017 3 to 10 years in the federal public service 26 30 15 11 8 5 5 62 21 323
2017 11 to 20 years in the federal public service 32 27 17 8 7 5 3 65 16 244
2017 More than 20 years in the federal public service 41 29 13 1 7 5 4 77 9 141
2014 Less than 3 years in the federal public service 41 21 12 5 5 4 11 73 13 91
2014 3 to 10 years in the federal public service 27 29 13 12 9 5 5 62 23 459
2014 11 to 20 years in the federal public service 36 26 13 9 10 3 3 66 21 286
2014 More than 20 years in the federal public service 38 30 12 10 5 2 4 72 16 206

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 25 10 3 2 3 1 84 6 215
2020 3 to 10 years in the federal public service 44 30 10 9 5 2 0 76 14 273
2020 11 to 20 years in the federal public service 44 32 10 8 5 1 0 77 13 285
2020 More than 20 years in the federal public service 46 33 6 8 6 0 1 79 14 149
2019 Less than 3 years in the federal public service 54 24 6 5 5 4 2 83 11 199
2019 3 to 10 years in the federal public service 39 35 10 9 5 2 0 76 14 237
2019 11 to 20 years in the federal public service 45 28 10 10 4 3 1 75 15 280
2019 More than 20 years in the federal public service 58 25 6 4 3 3 0 86 8 152
2018 Less than 3 years in the federal public service 31 39 12 7 5 4 2 75 12 169
2018 3 to 10 years in the federal public service 38 30 13 12 5 1 2 70 17 288
2018 11 to 20 years in the federal public service 42 33 10 9 4 2 0 76 14 273
2018 More than 20 years in the federal public service 52 30 5 6 3 1 3 85 9 140
2017 Less than 3 years in the federal public service 52 28 10 3 1 5 2 85 4 132
2017 3 to 10 years in the federal public service 37 32 12 11 5 3 0 72 16 323
2017 11 to 20 years in the federal public service 41 30 11 11 5 2 1 73 16 243
2017 More than 20 years in the federal public service 50 32 10 3 3 0 2 83 6 141
2014 Less than 3 years in the federal public service 55 25 7 3 1 2 7 88 5 91
2014 3 to 10 years in the federal public service 43 30 11 8 5 2 1 75 13 459
2014 11 to 20 years in the federal public service 47 32 7 6 8 0 0 79 14 286
2014 More than 20 years in the federal public service 52 31 7 5 2 2 1 86 8 206

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 27 10 4 1 1 1 85 5 213
2020 3 to 10 years in the federal public service 41 31 16 7 3 1 0 73 11 271
2020 11 to 20 years in the federal public service 44 32 15 4 3 2 0 77 8 288
2020 More than 20 years in the federal public service 47 32 9 5 7 0 0 79 12 149
2019 Less than 3 years in the federal public service 49 34 8 4 2 2 1 85 6 199
2019 3 to 10 years in the federal public service 37 35 15 6 6 1 0 73 12 236
2019 11 to 20 years in the federal public service 38 33 15 9 4 1 0 72 13 282
2019 More than 20 years in the federal public service 53 24 12 5 4 2 0 78 9 151
2018 Less than 3 years in the federal public service 39 37 14 5 2 3 0 78 7 169
2018 3 to 10 years in the federal public service 32 33 15 12 6 3 0 67 18 287
2018 11 to 20 years in the federal public service 39 30 17 9 4 1 0 69 14 274
2018 More than 20 years in the federal public service 46 32 10 6 5 1 0 78 11 139

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 21 17 4 5 9 1 71 10 212
2020 3 to 10 years in the federal public service 34 18 16 10 10 10 3 60 22 273
2020 11 to 20 years in the federal public service 32 21 15 10 9 11 3 61 22 288
2020 More than 20 years in the federal public service 33 25 12 4 10 8 8 69 17 148
2019 Less than 3 years in the federal public service 37 23 15 6 2 13 4 72 9 198
2019 3 to 10 years in the federal public service 25 17 18 9 13 14 4 51 27 235
2019 11 to 20 years in the federal public service 26 24 16 11 11 9 2 57 25 281
2019 More than 20 years in the federal public service 39 19 11 7 10 10 4 68 19 151
2018 Less than 3 years in the federal public service 26 24 18 7 6 15 5 62 16 168
2018 3 to 10 years in the federal public service 21 16 23 13 15 9 3 43 32 288
2018 11 to 20 years in the federal public service 22 25 13 11 12 14 4 57 27 274
2018 More than 20 years in the federal public service 34 20 10 9 9 10 8 66 22 140
2017 Less than 3 years in the federal public service 35 21 6 7 4 22 5 77 15 132
2017 3 to 10 years in the federal public service 21 16 18 15 15 12 4 43 36 323
2017 11 to 20 years in the federal public service 17 21 20 10 14 12 5 46 29 244
2017 More than 20 years in the federal public service 30 25 18 9 11 4 4 59 21 140
2014 Less than 3 years in the federal public service 30 14 10 5 4 20 16 69 16 91
2014 3 to 10 years in the federal public service 19 19 17 15 13 12 5 45 34 459
2014 11 to 20 years in the federal public service 23 18 15 13 14 10 7 50 32 286
2014 More than 20 years in the federal public service 26 17 20 8 10 9 10 53 23 206

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 38 2 6 1 0 0 91 7 215
2020 3 to 10 years in the federal public service 45 41 4 8 2 0 0 86 10 274
2020 11 to 20 years in the federal public service 47 39 3 8 3 0 0 87 11 287
2020 More than 20 years in the federal public service 54 35 2 9 1 0 0 88 10 149

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 32 8 5 3 0 1 84 8 214
2020 3 to 10 years in the federal public service 47 33 9 9 1 0 1 81 10 274
2020 11 to 20 years in the federal public service 45 39 5 8 2 0 1 85 11 289
2020 More than 20 years in the federal public service 46 42 7 3 1 0 0 89 5 148
2019 Less than 3 years in the federal public service 57 28 4 8 3 0 0 85 11 198
2019 3 to 10 years in the federal public service 61 23 3 10 3 0 0 84 13 237
2019 11 to 20 years in the federal public service 65 21 3 8 3 0 0 87 11 280
2019 More than 20 years in the federal public service 72 21 2 3 1 0 1 94 4 153
2017 Less than 3 years in the federal public service 66 19 4 7 3 0 0 86 11 132
2017 3 to 10 years in the federal public service 53 29 5 9 4 0 0 82 13 322
2017 11 to 20 years in the federal public service 60 26 4 5 5 0 0 86 10 243
2017 More than 20 years in the federal public service 63 25 4 6 2 0 0 88 8 141
2014 Less than 3 years in the federal public service 55 25 7 4 5 0 3 83 10 91
2014 3 to 10 years in the federal public service 57 25 6 8 3 0 1 83 11 459
2014 11 to 20 years in the federal public service 55 25 4 6 9 0 1 81 15 285
2014 More than 20 years in the federal public service 62 21 4 8 4 0 1 84 12 206

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 28 5 4 0 0 0 91 4 214
2020 3 to 10 years in the federal public service 49 35 8 8 1 0 0 83 9 269
2020 11 to 20 years in the federal public service 53 32 6 5 4 0 0 86 9 285
2020 More than 20 years in the federal public service 53 33 7 5 1 1 1 87 6 146
2019 Less than 3 years in the federal public service 61 27 7 5 1 0 0 87 6 199
2019 3 to 10 years in the federal public service 65 24 6 3 2 0 0 89 5 235
2019 11 to 20 years in the federal public service 61 28 3 6 1 0 0 90 7 279
2019 More than 20 years in the federal public service 72 18 6 4 0 0 1 90 4 151
2017 Less than 3 years in the federal public service 65 27 5 2 1 0 0 92 3 131
2017 3 to 10 years in the federal public service 52 34 8 5 1 1 0 86 6 323
2017 11 to 20 years in the federal public service 57 29 7 4 3 0 0 86 7 244
2017 More than 20 years in the federal public service 62 29 4 3 2 0 0 91 5 141
2014 Less than 3 years in the federal public service 60 29 2 4 1 0 3 92 6 91
2014 3 to 10 years in the federal public service 57 30 7 4 1 0 1 88 5 459
2014 11 to 20 years in the federal public service 56 30 7 5 2 0 0 86 7 286
2014 More than 20 years in the federal public service 64 27 4 2 1 0 0 92 3 205

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 12 3 1 0 0 0 95 1 215
2020 3 to 10 years in the federal public service 79 16 1 1 2 0 0 95 4 274
2020 11 to 20 years in the federal public service 76 17 3 2 1 1 0 95 3 286
2020 More than 20 years in the federal public service 80 14 3 2 1 0 1 95 2 148
2017 Less than 3 years in the federal public service 79 14 3 1 1 1 1 96 2 132
2017 3 to 10 years in the federal public service 75 19 4 1 0 0 1 94 1 323
2017 11 to 20 years in the federal public service 73 18 3 2 3 1 0 92 5 241
2017 More than 20 years in the federal public service 80 16 1 1 0 1 1 98 1 141
2014 Less than 3 years in the federal public service 82 12 1 2 0 0 2 97 2 91
2014 3 to 10 years in the federal public service 77 17 3 2 1 0 1 95 3 458
2014 11 to 20 years in the federal public service 71 18 5 3 2 0 0 89 5 286
2014 More than 20 years in the federal public service 78 17 2 1 0 0 1 97 1 206

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 17 12 5 4 4 3 79 9 215
2020 3 to 10 years in the federal public service 52 25 11 1 5 2 3 82 7 273
2020 11 to 20 years in the federal public service 55 20 8 5 5 3 4 81 11 289
2020 More than 20 years in the federal public service 55 23 9 3 3 2 6 85 6 149
2019 Less than 3 years in the federal public service 61 17 7 2 5 5 3 85 8 198
2019 3 to 10 years in the federal public service 60 19 9 4 3 1 3 83 8 238
2019 11 to 20 years in the federal public service 53 24 10 5 3 3 2 81 8 282
2019 More than 20 years in the federal public service 57 19 8 2 5 2 7 84 7 152

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 6 94 215
2020 3 to 10 years in the federal public service 10 90 274
2020 11 to 20 years in the federal public service 9 91 289
2020 More than 20 years in the federal public service 9 91 148
2019 Less than 3 years in the federal public service 4 96 199
2019 3 to 10 years in the federal public service 13 87 238
2019 11 to 20 years in the federal public service 10 90 282
2019 More than 20 years in the federal public service 10 90 152
2018 Less than 3 years in the federal public service 15 85 170
2018 3 to 10 years in the federal public service 13 87 289
2018 11 to 20 years in the federal public service 15 85 271
2018 More than 20 years in the federal public service 11 89 142

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 41 59 12
2020 3 to 10 years in the federal public service 37 63 28
2020 11 to 20 years in the federal public service 26 74 25
2020 More than 20 years in the federal public service 50 50 13
2019 3 to 10 years in the federal public service 36 64 30
2019 11 to 20 years in the federal public service 46 54 29
2018 Less than 3 years in the federal public service 61 39 23
2018 3 to 10 years in the federal public service 46 54 38
2018 11 to 20 years in the federal public service 50 50 44
2018 More than 20 years in the federal public service 61 39 17

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 58 42 28
2019 3 to 10 years in the federal public service 64 36 30
2019 11 to 20 years in the federal public service 65 35 29
2018 Less than 3 years in the federal public service 49 51 23
2018 3 to 10 years in the federal public service 63 37 38
2018 11 to 20 years in the federal public service 57 43 44
2018 More than 20 years in the federal public service 66 34 17

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2018 Less than 3 years in the federal public service 0 100 23

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2020 3 to 10 years in the federal public service 0 100 28
2020 11 to 20 years in the federal public service 0 100 25
2020 More than 20 years in the federal public service 0 100 13
2019 3 to 10 years in the federal public service 0 100 30
2019 11 to 20 years in the federal public service 0 100 29
2018 Less than 3 years in the federal public service 0 100 23
2018 3 to 10 years in the federal public service 0 100 38

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2020 More than 20 years in the federal public service 0 100 13
2019 11 to 20 years in the federal public service 0 100 29
2018 Less than 3 years in the federal public service 0 100 23
2018 More than 20 years in the federal public service 0 100 17

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2020 More than 20 years in the federal public service 0 100 13
2019 More than 20 years in the federal public service 0 100 15
2018 More than 20 years in the federal public service 0 100 17

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 25
2020 More than 20 years in the federal public service 0 100 13
2019 11 to 20 years in the federal public service 0 100 29
2019 More than 20 years in the federal public service 0 100 15
2018 Less than 3 years in the federal public service 0 100 23
2018 More than 20 years in the federal public service 0 100 17

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 28
2020 More than 20 years in the federal public service 40 60 13
2019 3 to 10 years in the federal public service 33 67 30
2019 11 to 20 years in the federal public service 40 60 29
2018 Less than 3 years in the federal public service 38 62 23
2018 3 to 10 years in the federal public service 44 56 38
2018 11 to 20 years in the federal public service 57 43 43
2018 More than 20 years in the federal public service 51 49 17

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 48 52 12
2020 3 to 10 years in the federal public service 44 56 28
2020 11 to 20 years in the federal public service 43 57 25
2020 More than 20 years in the federal public service 63 37 13
2019 3 to 10 years in the federal public service 35 65 30
2019 11 to 20 years in the federal public service 45 55 29
2018 Less than 3 years in the federal public service 43 57 23
2018 3 to 10 years in the federal public service 46 54 38
2018 11 to 20 years in the federal public service 39 61 43
2018 More than 20 years in the federal public service 42 58 17

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 52 48 28
2020 11 to 20 years in the federal public service 48 52 25
2019 3 to 10 years in the federal public service 42 58 30
2019 11 to 20 years in the federal public service 43 57 29
2018 Less than 3 years in the federal public service 52 48 23
2018 3 to 10 years in the federal public service 58 42 38
2018 11 to 20 years in the federal public service 33 67 43
2018 More than 20 years in the federal public service 35 65 17

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 42 58 12
2020 3 to 10 years in the federal public service 40 60 28
2020 11 to 20 years in the federal public service 33 67 25
2020 More than 20 years in the federal public service 40 60 13
2019 3 to 10 years in the federal public service 40 60 30
2019 11 to 20 years in the federal public service 44 56 29
2018 Less than 3 years in the federal public service 41 59 23
2018 3 to 10 years in the federal public service 33 67 38
2018 11 to 20 years in the federal public service 39 61 43
2018 More than 20 years in the federal public service 63 37 17

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 34 66 28
2020 11 to 20 years in the federal public service 26 74 25
2019 3 to 10 years in the federal public service 33 67 30
2019 11 to 20 years in the federal public service 23 77 29
2018 Less than 3 years in the federal public service 35 65 23
2018 3 to 10 years in the federal public service 40 60 38
2018 11 to 20 years in the federal public service 37 63 43
2018 More than 20 years in the federal public service 40 60 17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 38 62 12
2020 3 to 10 years in the federal public service 53 47 28
2020 11 to 20 years in the federal public service 36 64 25
2020 More than 20 years in the federal public service 63 37 13
2019 3 to 10 years in the federal public service 54 46 30
2019 11 to 20 years in the federal public service 63 37 29
2018 Less than 3 years in the federal public service 46 54 23
2018 3 to 10 years in the federal public service 69 31 38
2018 11 to 20 years in the federal public service 52 48 43
2018 More than 20 years in the federal public service 52 48 17

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 41 59 12
2020 3 to 10 years in the federal public service 55 45 28
2020 11 to 20 years in the federal public service 24 76 25
2020 More than 20 years in the federal public service 56 44 13
2019 3 to 10 years in the federal public service 19 81 30
2019 11 to 20 years in the federal public service 54 46 29
2018 Less than 3 years in the federal public service 30 70 23
2018 3 to 10 years in the federal public service 41 59 38
2018 11 to 20 years in the federal public service 36 64 43
2018 More than 20 years in the federal public service 48 52 17

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2020 3 to 10 years in the federal public service 0 100 28
2020 11 to 20 years in the federal public service 0 100 25
2020 More than 20 years in the federal public service 0 100 13
2019 3 to 10 years in the federal public service 0 100 30
2019 11 to 20 years in the federal public service 0 100 29
2018 Less than 3 years in the federal public service 0 100 23
2018 3 to 10 years in the federal public service 0 100 38

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 25
2020 More than 20 years in the federal public service 0 100 13
2019 More than 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 38
2018 More than 20 years in the federal public service 0 100 17

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 17 83 28

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 50 50 12
2020 3 to 10 years in the federal public service 50 50 28
2020 11 to 20 years in the federal public service 48 52 25
2020 More than 20 years in the federal public service 63 37 13
2019 3 to 10 years in the federal public service 45 55 30
2019 11 to 20 years in the federal public service 59 41 29
2018 3 to 10 years in the federal public service 59 41 38
2018 11 to 20 years in the federal public service 27 73 43

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 22 78 28
2020 11 to 20 years in the federal public service 20 80 25
2019 3 to 10 years in the federal public service 27 73 30
2019 11 to 20 years in the federal public service 27 73 29
2018 3 to 10 years in the federal public service 24 76 38
2018 11 to 20 years in the federal public service 20 80 43

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 17 83 28
2019 3 to 10 years in the federal public service 17 83 30
2019 11 to 20 years in the federal public service 17 83 29
2018 Less than 3 years in the federal public service 24 76 23
2018 11 to 20 years in the federal public service 13 87 43

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 69 31 28
2020 11 to 20 years in the federal public service 44 56 25
2019 3 to 10 years in the federal public service 60 40 30
2019 11 to 20 years in the federal public service 38 62 29
2018 3 to 10 years in the federal public service 58 42 38
2018 11 to 20 years in the federal public service 66 34 44

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 30 70 28
2020 11 to 20 years in the federal public service 19 81 25
2019 3 to 10 years in the federal public service 17 83 30
2019 11 to 20 years in the federal public service 17 83 29
2018 3 to 10 years in the federal public service 38 62 38
2018 11 to 20 years in the federal public service 34 66 44

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 44 56 28
2020 11 to 20 years in the federal public service 25 75 25
2019 3 to 10 years in the federal public service 23 77 30
2019 11 to 20 years in the federal public service 21 79 29
2018 3 to 10 years in the federal public service 18 82 38
2018 11 to 20 years in the federal public service 14 86 44

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 29

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 22 78 28
2019 More than 20 years in the federal public service 0 100 14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2020 11 to 20 years in the federal public service 0 100 25
2018 Less than 3 years in the federal public service 0 100 23

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 20 80 38

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 25
2019 3 to 10 years in the federal public service 16 84 30
2019 11 to 20 years in the federal public service 0 100 29

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 32 68 25
2020 More than 20 years in the federal public service 0 100 13
2019 3 to 10 years in the federal public service 15 85 30
2019 11 to 20 years in the federal public service 44 56 29
2018 3 to 10 years in the federal public service 27 73 38
2018 11 to 20 years in the federal public service 17 83 44

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 14 86 36

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 30 70 25
2018 3 to 10 years in the federal public service 22 78 36
2018 11 to 20 years in the federal public service 24 76 42

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 14 86 42

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 28 72 36
2018 11 to 20 years in the federal public service 16 84 42

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2020 11 to 20 years in the federal public service 0 100 25

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 11 89 42

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 13 87 36
2018 11 to 20 years in the federal public service 13 87 42

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 41 59 25
2018 3 to 10 years in the federal public service 33 67 36
2018 11 to 20 years in the federal public service 32 68 42

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2020 11 to 20 years in the federal public service 0 100 25

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 40 60 12
2020 11 to 20 years in the federal public service 44 56 25
2018 3 to 10 years in the federal public service 47 53 36
2018 11 to 20 years in the federal public service 40 60 42

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2020 11 to 20 years in the federal public service 0 100 25
2018 11 to 20 years in the federal public service 0 100 42

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 25
2018 3 to 10 years in the federal public service 59 41 36
2018 11 to 20 years in the federal public service 50 50 42

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 36

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 19 81 25
2018 11 to 20 years in the federal public service 15 85 42

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 10 11 1 3 35 10 73 7 215
2020 3 to 10 years in the federal public service 27 15 12 6 5 26 10 65 17 272
2020 11 to 20 years in the federal public service 28 14 16 3 3 30 5 66 9 289
2020 More than 20 years in the federal public service 29 19 9 6 7 23 7 68 18 148
2019 Less than 3 years in the federal public service 24 9 13 3 2 35 12 65 10 199
2019 3 to 10 years in the federal public service 18 15 19 5 5 26 12 54 16 238
2019 11 to 20 years in the federal public service 26 14 18 6 6 20 8 57 18 282
2019 More than 20 years in the federal public service 37 16 7 3 4 26 7 79 11 153
2018 Less than 3 years in the federal public service 22 13 19 4 5 29 9 55 15 170
2018 3 to 10 years in the federal public service 19 13 19 4 8 29 8 51 19 290
2018 11 to 20 years in the federal public service 23 13 16 9 7 24 8 53 23 270
2018 More than 20 years in the federal public service 30 22 16 7 6 17 3 65 16 142
2017 Less than 3 years in the federal public service 25 14 12 3 1 29 16 71 6 132
2017 3 to 10 years in the federal public service 16 12 16 9 6 27 14 47 26 322
2017 11 to 20 years in the federal public service 20 13 16 7 7 27 10 52 23 244
2017 More than 20 years in the federal public service 28 17 21 5 7 17 4 58 16 141
2014 Less than 3 years in the federal public service 26 8 4 3 1 36 21 79 10 91
2014 3 to 10 years in the federal public service 17 13 17 8 6 29 10 49 22 458
2014 11 to 20 years in the federal public service 21 14 15 9 8 25 9 52 25 286
2014 More than 20 years in the federal public service 26 17 15 8 4 22 7 61 18 206

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 23 10 3 2 12 1 82 6 215
2020 3 to 10 years in the federal public service 41 31 14 4 3 5 1 76 8 273
2020 11 to 20 years in the federal public service 44 25 16 4 3 8 0 75 7 288
2020 More than 20 years in the federal public service 47 17 15 4 7 8 1 71 13 148
2019 Less than 3 years in the federal public service 49 22 10 2 2 14 1 84 4 199
2019 3 to 10 years in the federal public service 35 30 18 5 3 8 1 71 9 238
2019 11 to 20 years in the federal public service 43 28 12 6 5 7 0 76 11 282
2019 More than 20 years in the federal public service 61 18 5 6 3 5 0 84 10 153
2018 Less than 3 years in the federal public service 37 29 18 4 3 9 1 73 7 169
2018 3 to 10 years in the federal public service 32 25 17 7 5 13 0 66 14 289
2018 11 to 20 years in the federal public service 37 28 17 3 6 8 0 71 10 270
2018 More than 20 years in the federal public service 47 29 9 6 4 4 0 79 11 141
2017 Less than 3 years in the federal public service 42 22 16 2 1 13 3 77 4 132
2017 3 to 10 years in the federal public service 27 24 21 7 5 14 1 61 15 323
2017 11 to 20 years in the federal public service 37 19 17 7 8 12 1 64 17 244
2017 More than 20 years in the federal public service 48 28 11 6 5 1 0 77 12 140
2014 Less than 3 years in the federal public service 47 18 4 3 1 20 7 88 6 91
2014 3 to 10 years in the federal public service 29 26 21 6 4 13 1 65 11 458
2014 11 to 20 years in the federal public service 33 27 17 7 6 7 1 66 15 286
2014 More than 20 years in the federal public service 39 26 16 7 4 8 0 71 12 206

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 3 97 215
2020 3 to 10 years in the federal public service 7 93 272
2020 11 to 20 years in the federal public service 4 96 289
2020 More than 20 years in the federal public service 9 91 149
2019 Less than 3 years in the federal public service 2 98 199
2019 3 to 10 years in the federal public service 7 93 238
2019 11 to 20 years in the federal public service 7 93 280
2019 More than 20 years in the federal public service 8 92 150
2018 Less than 3 years in the federal public service 4 96 171
2018 3 to 10 years in the federal public service 6 94 289
2018 11 to 20 years in the federal public service 5 95 274
2018 More than 20 years in the federal public service 7 93 141

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 31 69 19
2019 3 to 10 years in the federal public service 58 42 16
2019 11 to 20 years in the federal public service 39 61 18
2018 3 to 10 years in the federal public service 27 73 19
2018 11 to 20 years in the federal public service 50 50 14

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 68 32 19
2018 11 to 20 years in the federal public service 65 35 14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 19

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 19
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 16
2019 More than 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 0 100 14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2020 More than 20 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 0 100 14

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 16
2019 More than 20 years in the federal public service 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 16
2019 11 to 20 years in the federal public service 0 100 18
2018 11 to 20 years in the federal public service 0 100 14

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 44 56 19
2019 3 to 10 years in the federal public service 50 50 16
2019 11 to 20 years in the federal public service 33 67 18
2018 3 to 10 years in the federal public service 49 51 19
2018 11 to 20 years in the federal public service 42 58 14

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 37 63 19
2020 11 to 20 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 51 49 16

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 44 56 16
2018 3 to 10 years in the federal public service 38 62 19

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2020 More than 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 18
2019 More than 20 years in the federal public service 0 100 10

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2020 More than 20 years in the federal public service 48 52 12
2019 3 to 10 years in the federal public service 0 100 16
2019 11 to 20 years in the federal public service 45 55 18

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 25 75 19
2019 11 to 20 years in the federal public service 32 68 18

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 19
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 16
2019 11 to 20 years in the federal public service 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 19
2020 More than 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 18
2019 More than 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 14

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 19
2020 11 to 20 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 0 100 16
2019 11 to 20 years in the federal public service 0 100 18
2018 11 to 20 years in the federal public service 0 100 14

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 50 50 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 19
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 16
2019 11 to 20 years in the federal public service 0 100 18
2018 3 to 10 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 0 100 14

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 19
2020 11 to 20 years in the federal public service 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 19
2020 More than 20 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 16
2019 11 to 20 years in the federal public service 0 100 18
2018 3 to 10 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 0 100 14

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 51 49 10
2020 More than 20 years in the federal public service 41 59 12
2018 11 to 20 years in the federal public service 0 100 14

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 30 70 19
2019 3 to 10 years in the federal public service 54 46 16
2019 11 to 20 years in the federal public service 39 61 18
2018 3 to 10 years in the federal public service 26 74 19
2018 11 to 20 years in the federal public service 41 59 14

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 3 to 10 years in the federal public service 30 70 16
2019 11 to 20 years in the federal public service 0 100 18

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 14

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 19
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 19
2018 11 to 20 years in the federal public service 0 100 14

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2019 11 to 20 years in the federal public service 0 100 18
2019 More than 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 14

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 0 100 18

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 44 56 19
2020 11 to 20 years in the federal public service 49 51 10
2019 3 to 10 years in the federal public service 33 67 16
2019 11 to 20 years in the federal public service 50 50 18
2018 3 to 10 years in the federal public service 52 48 19
2018 11 to 20 years in the federal public service 44 56 14

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 14

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 18

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 18
2018 3 to 10 years in the federal public service 0 100 18

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2018 3 to 10 years in the federal public service 0 100 18

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10
2018 11 to 20 years in the federal public service 0 100 14

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 0 100 10

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 14

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 18
2018 11 to 20 years in the federal public service 0 100 14

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 52 48 18
2018 3 to 10 years in the federal public service 29 71 18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 18
2018 3 to 10 years in the federal public service 0 100 18
2018 11 to 20 years in the federal public service 0 100 14

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 51 49 10
2019 11 to 20 years in the federal public service 74 26 18
2018 3 to 10 years in the federal public service 71 29 18
2018 11 to 20 years in the federal public service 47 53 14

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 18
2018 11 to 20 years in the federal public service 0 100 14

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 9 14 2 1 35 8 71 5 215
2020 3 to 10 years in the federal public service 29 12 16 2 4 29 7 65 9 270
2020 11 to 20 years in the federal public service 27 12 18 1 1 34 7 65 4 287
2020 More than 20 years in the federal public service 30 16 9 6 6 28 6 69 18 149
2019 Less than 3 years in the federal public service 24 9 13 1 2 40 12 67 5 198
2019 3 to 10 years in the federal public service 20 10 20 4 4 31 11 53 13 238
2019 11 to 20 years in the federal public service 27 11 16 3 5 27 10 62 12 282
2019 More than 20 years in the federal public service 38 13 10 3 3 25 9 77 8 153
2018 Less than 3 years in the federal public service 24 10 17 2 1 39 8 64 5 169
2018 3 to 10 years in the federal public service 19 11 20 2 3 37 7 54 10 289
2018 11 to 20 years in the federal public service 23 13 18 2 3 33 8 60 9 273
2018 More than 20 years in the federal public service 34 18 16 4 5 18 5 68 12 142
2017 Less than 3 years in the federal public service 20 11 13 1 0 40 15 70 2 132
2017 3 to 10 years in the federal public service 16 13 17 2 3 38 12 57 9 323
2017 11 to 20 years in the federal public service 21 12 14 3 3 34 13 64 10 244
2017 More than 20 years in the federal public service 26 15 17 4 4 24 10 63 12 141
2014 Less than 3 years in the federal public service 27 10 4 0 0 41 18 89 0 91
2014 3 to 10 years in the federal public service 15 12 19 3 2 36 14 54 9 459
2014 11 to 20 years in the federal public service 23 12 15 2 5 32 10 61 13 286
2014 More than 20 years in the federal public service 26 16 16 1 2 27 11 69 6 205

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 24 10 3 3 12 1 82 6 214
2020 3 to 10 years in the federal public service 40 28 19 3 4 7 0 73 7 271
2020 11 to 20 years in the federal public service 43 24 17 4 1 10 1 75 6 287
2020 More than 20 years in the federal public service 45 20 13 3 8 10 1 73 12 148
2019 Less than 3 years in the federal public service 50 23 9 2 1 15 1 86 3 199
2019 3 to 10 years in the federal public service 36 26 19 5 2 10 2 70 8 237
2019 11 to 20 years in the federal public service 44 23 15 2 4 11 1 76 7 282
2019 More than 20 years in the federal public service 62 16 8 3 4 8 0 84 7 151
2018 Less than 3 years in the federal public service 41 26 15 3 1 13 2 78 4 168
2018 3 to 10 years in the federal public service 33 24 17 5 4 16 1 69 10 289
2018 11 to 20 years in the federal public service 37 28 16 3 3 12 0 75 6 273
2018 More than 20 years in the federal public service 49 30 8 4 4 5 0 83 9 142
2017 Less than 3 years in the federal public service 42 22 8 2 0 22 5 87 2 130
2017 3 to 10 years in the federal public service 28 29 18 2 3 17 3 72 6 323
2017 11 to 20 years in the federal public service 40 22 13 5 3 14 3 74 10 243
2017 More than 20 years in the federal public service 49 24 13 3 3 6 2 79 7 140
2014 Less than 3 years in the federal public service 47 19 7 0 0 22 5 91 0 91
2014 3 to 10 years in the federal public service 31 27 19 2 2 17 2 72 5 458
2014 11 to 20 years in the federal public service 38 24 14 5 4 13 1 73 11 285
2014 More than 20 years in the federal public service 45 25 14 3 2 9 1 79 6 205

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 7 93 213
2020 3 to 10 years in the federal public service 8 92 271
2020 11 to 20 years in the federal public service 7 93 287
2020 More than 20 years in the federal public service 7 93 149

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 8 92 213
2020 3 to 10 years in the federal public service 13 87 273
2020 11 to 20 years in the federal public service 12 88 288
2020 More than 20 years in the federal public service 8 92 148
2019 Less than 3 years in the federal public service 11 89 198
2019 3 to 10 years in the federal public service 13 87 238
2019 11 to 20 years in the federal public service 18 82 281
2019 More than 20 years in the federal public service 17 83 153
2017 Less than 3 years in the federal public service 12 88 132
2017 3 to 10 years in the federal public service 16 84 322
2017 11 to 20 years in the federal public service 23 77 244
2017 More than 20 years in the federal public service 14 86 141
2014 Less than 3 years in the federal public service 10 90 91
2014 3 to 10 years in the federal public service 18 82 458
2014 11 to 20 years in the federal public service 19 81 286
2014 More than 20 years in the federal public service 11 89 206

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 30 70 17
2020 3 to 10 years in the federal public service 50 50 34
2020 11 to 20 years in the federal public service 39 61 36
2020 More than 20 years in the federal public service 62 38 12

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 88 12 17
2020 3 to 10 years in the federal public service 90 10 35
2020 11 to 20 years in the federal public service 85 15 36
2020 More than 20 years in the federal public service 83 17 12
2019 Less than 3 years in the federal public service 82 18 23
2019 3 to 10 years in the federal public service 71 29 31
2019 11 to 20 years in the federal public service 89 11 52
2019 More than 20 years in the federal public service 89 11 26
2017 Less than 3 years in the federal public service 95 5 16
2017 3 to 10 years in the federal public service 84 16 51
2017 11 to 20 years in the federal public service 82 18 57
2017 More than 20 years in the federal public service 64 36 19
2014 3 to 10 years in the federal public service 80 20 82
2014 11 to 20 years in the federal public service 85 15 53
2014 More than 20 years in the federal public service 82 18 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 20 8 0 0 0 0 92 0 15
2020 3 to 10 years in the federal public service 55 33 9 3 0 0 0 88 3 32
2020 11 to 20 years in the federal public service 51 39 4 7 0 0 0 89 7 31
2020 More than 20 years in the federal public service 55 9 22 14 0 0 0 64 14 10
2019 Less than 3 years in the federal public service 72 23 0 5 0 0 0 95 5 19
2019 3 to 10 years in the federal public service 59 23 5 8 4 0 0 83 13 21
2019 11 to 20 years in the federal public service 63 28 2 7 0 0 0 91 7 45
2019 More than 20 years in the federal public service 54 27 10 9 0 0 0 81 9 23
2017 Less than 3 years in the federal public service 61 22 6 0 6 0 5 88 6 15
2017 3 to 10 years in the federal public service 50 37 2 6 3 0 2 89 9 42
2017 11 to 20 years in the federal public service 65 23 7 3 2 0 0 89 5 47
2017 More than 20 years in the federal public service 66 25 0 8 0 0 0 92 8 12
2014 3 to 10 years in the federal public service 67 26 6 0 2 0 0 92 2 66
2014 11 to 20 years in the federal public service 69 16 2 11 2 0 0 84 13 45
2014 More than 20 years in the federal public service 78 11 0 11 0 0 0 89 11 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 27 5 3 1 1 4 91 4 214
2020 3 to 10 years in the federal public service 58 25 10 2 1 1 2 87 3 272
2020 11 to 20 years in the federal public service 59 26 6 3 2 2 1 89 5 288
2020 More than 20 years in the federal public service 59 20 6 3 3 1 8 87 7 149
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 31 6 6 1 3 0 87 7 214
2020 3 to 10 years in the federal public service 46 30 11 9 3 1 0 77 12 272
2020 11 to 20 years in the federal public service 50 28 11 8 3 1 0 78 11 287
2020 More than 20 years in the federal public service 57 22 7 5 7 2 0 80 13 148

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 27 3 5 1 1 1 91 6 215
2020 3 to 10 years in the federal public service 57 31 9 3 1 1 0 88 3 273
2020 11 to 20 years in the federal public service 55 32 7 4 2 0 0 87 5 289
2020 More than 20 years in the federal public service 61 29 6 4 0 0 1 90 4 149

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 26 4 4 2 1 1 91 5 215
2020 3 to 10 years in the federal public service 55 28 9 5 2 1 0 84 7 273
2020 11 to 20 years in the federal public service 56 30 8 5 2 0 0 85 6 289
2020 More than 20 years in the federal public service 59 29 4 6 1 0 1 89 7 148

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 26 8 2 0 2 2 89 2 214
2020 3 to 10 years in the federal public service 52 29 10 4 2 2 1 83 7 270
2020 11 to 20 years in the federal public service 53 31 11 2 1 1 2 86 3 287
2020 More than 20 years in the federal public service 56 29 9 4 2 0 1 86 6 148

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 69 21 4 1 0 2 3 94 1 214
2020 3 to 10 years in the federal public service 62 26 8 1 0 1 1 90 2 271
2020 11 to 20 years in the federal public service 61 26 7 3 1 1 1 89 4 288
2020 More than 20 years in the federal public service 61 25 5 2 1 1 6 91 4 149

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 77 8 5 0 1 6 3 93 1 215
2020 3 to 10 years in the federal public service 75 13 3 2 0 6 2 95 2 273
2020 11 to 20 years in the federal public service 75 13 5 1 1 2 2 92 2 289
2020 More than 20 years in the federal public service 74 12 2 2 1 4 4 93 4 148

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 19 8 3 1 2 0 88 4 215
2020 3 to 10 years in the federal public service 59 29 6 3 1 1 0 89 5 271
2020 11 to 20 years in the federal public service 63 27 7 1 1 1 0 91 2 289
2020 More than 20 years in the federal public service 68 20 6 3 1 1 1 90 4 149

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 20 9 3 3 1 1 85 6 213
2020 3 to 10 years in the federal public service 59 26 6 5 2 0 1 86 7 272
2020 11 to 20 years in the federal public service 62 23 5 8 3 0 0 84 11 288
2020 More than 20 years in the federal public service 55 23 7 3 5 1 6 84 9 148

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 22 3 2 1 1 0 94 3 214
2020 3 to 10 years in the federal public service 65 23 6 3 2 1 0 89 5 272
2020 11 to 20 years in the federal public service 69 21 5 3 1 0 0 91 4 289
2020 More than 20 years in the federal public service 72 19 5 1 1 0 1 92 2 149

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 90 10 28
2020 3 to 10 years in the federal public service 97 3 67
2020 11 to 20 years in the federal public service 96 4 126
2020 More than 20 years in the federal public service 98 2 68

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 31 9 21 4 0 4 65 26 25
2020 3 to 10 years in the federal public service 25 21 18 22 10 1 3 48 33 65
2020 11 to 20 years in the federal public service 28 34 18 12 7 0 1 63 20 122
2020 More than 20 years in the federal public service 35 31 17 10 6 0 1 66 17 67

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 33 8 4 1 2 0 87 5 215
2020 3 to 10 years in the federal public service 50 29 12 5 2 1 0 80 7 273
2020 11 to 20 years in the federal public service 54 31 9 4 1 0 0 86 6 288
2020 More than 20 years in the federal public service 58 28 7 4 2 1 0 87 6 149
2019 Less than 3 years in the federal public service 41 32 14 5 2 5 1 78 7 198
2019 3 to 10 years in the federal public service 44 37 10 5 2 2 1 83 7 238
2019 11 to 20 years in the federal public service 44 34 15 5 2 0 0 79 7 281
2019 More than 20 years in the federal public service 57 29 7 4 1 1 1 88 5 152
2018 Less than 3 years in the federal public service 43 33 11 6 2 5 0 80 8 171
2018 3 to 10 years in the federal public service 35 38 15 9 1 2 0 74 11 289
2018 11 to 20 years in the federal public service 42 34 13 7 2 3 0 78 9 273
2018 More than 20 years in the federal public service 48 37 6 2 5 2 1 87 7 142
2017 Less than 3 years in the federal public service 36 40 10 5 3 5 0 80 9 131
2017 3 to 10 years in the federal public service 29 41 12 9 5 4 0 73 15 323
2017 11 to 20 years in the federal public service 32 34 17 8 6 4 0 68 14 244
2017 More than 20 years in the federal public service 40 39 9 7 3 1 1 80 10 140

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 24 14 9 5 2 0 71 14 214
2020 3 to 10 years in the federal public service 43 30 8 12 5 1 1 75 17 272
2020 11 to 20 years in the federal public service 45 25 10 12 7 0 0 71 19 288
2020 More than 20 years in the federal public service 50 20 9 8 6 1 5 75 16 149

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 25 10 2 2 2 0 86 4 214
2020 3 to 10 years in the federal public service 58 22 11 5 2 1 1 82 8 272
2020 11 to 20 years in the federal public service 59 22 10 4 4 1 0 82 8 289
2020 More than 20 years in the federal public service 54 24 7 1 5 3 6 86 7 149

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 28 9 5 3 1 0 83 8 215
2020 3 to 10 years in the federal public service 44 32 13 7 3 0 0 76 11 273
2020 11 to 20 years in the federal public service 44 29 13 9 5 1 0 73 14 289
2020 More than 20 years in the federal public service 48 28 9 5 9 1 0 77 15 148
2019 Less than 3 years in the federal public service 45 34 12 4 3 1 0 80 7 199
2019 3 to 10 years in the federal public service 32 41 10 11 4 0 0 74 16 238
2019 11 to 20 years in the federal public service 36 34 15 9 5 0 0 70 14 280
2019 More than 20 years in the federal public service 56 23 11 2 5 3 0 81 8 152
2018 Less than 3 years in the federal public service 39 33 14 7 3 5 0 75 11 171
2018 3 to 10 years in the federal public service 29 31 18 14 7 1 0 61 21 289
2018 11 to 20 years in the federal public service 32 34 13 10 6 4 0 70 17 274
2018 More than 20 years in the federal public service 40 34 8 9 7 2 0 75 16 142
2017 Less than 3 years in the federal public service 37 41 12 3 4 3 1 81 7 131
2017 3 to 10 years in the federal public service 25 38 16 10 9 1 0 64 20 323
2017 11 to 20 years in the federal public service 27 35 14 12 9 3 0 63 22 243
2017 More than 20 years in the federal public service 35 37 10 10 7 1 0 73 17 141

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 44 7 8 0 0 0 85 8 28
2020 3 to 10 years in the federal public service 28 39 18 12 3 0 0 67 15 67
2020 11 to 20 years in the federal public service 36 46 7 7 2 1 0 83 9 126
2020 More than 20 years in the federal public service 51 33 6 6 5 0 0 84 11 68
2019 Less than 3 years in the federal public service 31 46 11 5 5 0 0 78 11 18
2019 3 to 10 years in the federal public service 37 33 10 11 4 2 4 74 16 50
2019 11 to 20 years in the federal public service 39 36 13 6 3 2 2 78 9 120
2019 More than 20 years in the federal public service 50 37 7 6 1 0 0 86 7 74

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 27 10 7 4 0 1 78 11 213
2020 3 to 10 years in the federal public service 42 27 16 6 9 0 1 69 15 274
2020 11 to 20 years in the federal public service 39 28 17 8 7 0 1 68 15 289
2020 More than 20 years in the federal public service 42 28 16 8 6 0 0 71 14 149

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 29 13 8 4 1 0 75 12 213
2020 3 to 10 years in the federal public service 35 27 19 8 9 0 1 63 18 273
2020 11 to 20 years in the federal public service 44 27 17 6 6 0 1 71 12 289
2020 More than 20 years in the federal public service 46 35 10 5 4 0 1 81 8 149
2019 Less than 3 years in the federal public service 37 29 14 12 7 1 1 67 19 198
2019 3 to 10 years in the federal public service 31 21 16 11 20 0 1 52 31 238
2019 11 to 20 years in the federal public service 34 27 17 13 9 0 0 61 22 282
2019 More than 20 years in the federal public service 40 33 12 7 8 1 0 73 15 152
2018 Less than 3 years in the federal public service 29 33 18 9 8 1 2 64 18 171
2018 3 to 10 years in the federal public service 23 28 20 14 14 0 1 52 28 289
2018 11 to 20 years in the federal public service 31 26 17 11 13 0 2 58 24 271
2018 More than 20 years in the federal public service 33 27 16 6 15 0 3 62 22 141
2017 Less than 3 years in the federal public service 27 26 18 12 10 2 3 56 24 131
2017 3 to 10 years in the federal public service 30 26 16 14 11 0 3 58 26 323
2017 11 to 20 years in the federal public service 31 24 19 11 13 0 2 57 24 243
2017 More than 20 years in the federal public service 33 31 13 9 11 1 2 66 20 140

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 29 31 24 7 7 1 0 61 15 215
2020 3 to 10 years in the federal public service 18 26 28 17 10 0 1 44 28 273
2020 11 to 20 years in the federal public service 15 26 30 15 14 0 0 41 29 289
2020 More than 20 years in the federal public service 25 27 26 13 9 0 0 52 21 149
2019 Less than 3 years in the federal public service 32 33 22 9 5 0 0 65 14 199
2019 3 to 10 years in the federal public service 24 29 28 11 8 0 0 52 19 236
2019 11 to 20 years in the federal public service 24 31 24 12 9 0 0 55 21 281
2019 More than 20 years in the federal public service 32 33 22 8 4 1 0 66 12 151
2018 Less than 3 years in the federal public service 27 30 23 12 6 0 1 58 18 171
2018 3 to 10 years in the federal public service 18 32 22 16 11 0 0 50 28 289
2018 11 to 20 years in the federal public service 18 30 26 15 10 0 1 48 25 270
2018 More than 20 years in the federal public service 20 37 25 11 6 0 1 58 17 141
2017 Less than 3 years in the federal public service 20 28 35 8 4 1 4 50 13 131
2017 3 to 10 years in the federal public service 17 31 28 13 10 0 1 48 24 322
2017 11 to 20 years in the federal public service 19 29 26 15 10 0 0 49 26 244
2017 More than 20 years in the federal public service 22 32 22 14 9 0 1 54 24 141

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 26 14 4 3 1 1 79 7 213
2020 3 to 10 years in the federal public service 33 33 20 10 4 0 1 66 14 272
2020 11 to 20 years in the federal public service 29 31 24 10 6 0 0 60 16 288
2020 More than 20 years in the federal public service 38 32 17 8 5 0 0 70 14 149
2019 Less than 3 years in the federal public service 56 22 12 6 3 1 1 79 8 198
2019 3 to 10 years in the federal public service 38 28 20 7 5 1 1 68 12 235
2019 11 to 20 years in the federal public service 41 30 16 8 5 0 1 71 12 278
2019 More than 20 years in the federal public service 49 26 17 4 2 1 1 76 7 152
2018 Less than 3 years in the federal public service 44 23 21 4 5 1 2 69 10 170
2018 3 to 10 years in the federal public service 33 29 19 11 8 0 0 62 19 287
2018 11 to 20 years in the federal public service 29 33 17 14 6 0 1 63 20 269
2018 More than 20 years in the federal public service 31 39 16 9 3 0 3 72 12 141
2017 Less than 3 years in the federal public service 41 31 19 4 3 1 3 74 7 130
2017 3 to 10 years in the federal public service 28 29 24 10 7 1 1 58 17 323
2017 11 to 20 years in the federal public service 30 35 19 8 6 0 2 67 14 244
2017 More than 20 years in the federal public service 28 32 19 13 3 0 4 63 17 141

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 27 14 11 8 2 0 67 19 215
2020 3 to 10 years in the federal public service 24 22 23 17 11 1 1 47 29 271
2020 11 to 20 years in the federal public service 20 32 22 15 10 0 0 53 25 287
2020 More than 20 years in the federal public service 31 26 20 11 12 0 0 56 24 148
2019 Less than 3 years in the federal public service 32 22 21 15 8 1 0 55 24 198
2019 3 to 10 years in the federal public service 25 27 21 13 12 1 0 53 26 236
2019 11 to 20 years in the federal public service 28 27 18 17 9 0 1 56 26 281
2019 More than 20 years in the federal public service 36 28 22 8 3 1 2 66 11 151
2018 Less than 3 years in the federal public service 28 21 24 15 8 2 2 51 24 171
2018 3 to 10 years in the federal public service 25 24 23 13 15 0 0 49 28 288
2018 11 to 20 years in the federal public service 21 23 25 14 14 1 1 46 29 271
2018 More than 20 years in the federal public service 31 24 22 14 8 0 1 56 22 140
2017 Less than 3 years in the federal public service 30 28 19 11 7 2 3 61 20 132
2017 3 to 10 years in the federal public service 23 19 27 17 12 1 1 43 30 320
2017 11 to 20 years in the federal public service 23 26 20 15 13 1 2 50 30 244
2017 More than 20 years in the federal public service 22 21 20 19 13 1 4 45 34 139

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 23 9 3 3 1 3 85 5 215
2020 3 to 10 years in the federal public service 44 25 17 7 4 0 2 70 12 273
2020 11 to 20 years in the federal public service 45 24 15 8 5 0 2 71 13 289
2020 More than 20 years in the federal public service 49 21 18 3 6 0 3 72 9 148
2019 Less than 3 years in the federal public service 66 16 12 1 2 1 2 85 3 199
2019 3 to 10 years in the federal public service 55 28 8 3 2 0 4 87 5 233
2019 11 to 20 years in the federal public service 57 22 8 8 2 0 2 82 10 281
2019 More than 20 years in the federal public service 56 26 8 2 2 1 5 87 4 151
2018 Less than 3 years in the federal public service 58 20 11 5 1 1 4 82 6 170
2018 3 to 10 years in the federal public service 52 21 14 5 5 0 3 75 11 287
2018 11 to 20 years in the federal public service 51 18 15 6 5 0 5 73 12 270
2018 More than 20 years in the federal public service 52 29 8 6 2 0 4 84 7 141
2017 Less than 3 years in the federal public service 56 28 3 2 2 1 9 92 4 131
2017 3 to 10 years in the federal public service 46 23 13 6 4 1 7 75 11 322
2017 11 to 20 years in the federal public service 49 22 14 7 5 0 4 73 12 244
2017 More than 20 years in the federal public service 48 19 10 4 8 1 11 76 14 139

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 30 17 10 5 1 0 68 16 215
2020 3 to 10 years in the federal public service 32 25 24 10 8 0 0 57 19 272
2020 11 to 20 years in the federal public service 31 26 20 14 9 0 0 57 23 288
2020 More than 20 years in the federal public service 39 33 14 6 8 0 0 72 13 149
2019 Less than 3 years in the federal public service 49 25 16 6 5 0 0 74 11 198
2019 3 to 10 years in the federal public service 38 25 21 8 6 0 1 64 15 236
2019 11 to 20 years in the federal public service 44 24 17 7 6 0 0 69 13 282
2019 More than 20 years in the federal public service 57 19 13 7 3 1 0 77 10 153
2018 Less than 3 years in the federal public service 46 25 14 8 6 0 1 72 14 170
2018 3 to 10 years in the federal public service 38 26 18 8 9 0 0 65 17 289
2018 11 to 20 years in the federal public service 43 25 18 6 6 0 1 69 13 271
2018 More than 20 years in the federal public service 41 34 16 5 4 0 1 75 9 142
2017 Less than 3 years in the federal public service 46 30 14 7 3 0 0 76 10 131
2017 3 to 10 years in the federal public service 36 30 21 10 4 0 0 65 14 318
2017 11 to 20 years in the federal public service 33 30 18 11 8 0 0 63 19 243
2017 More than 20 years in the federal public service 43 27 20 7 3 0 0 70 10 141

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 13 13 8 8 0 9 68 18 215
2020 3 to 10 years in the federal public service 35 25 15 10 7 0 8 65 19 272
2020 11 to 20 years in the federal public service 29 22 17 15 12 0 5 54 29 286
2020 More than 20 years in the federal public service 45 27 15 7 2 0 3 75 9 149

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 27 9 3 2 2 1 85 6 213
2020 3 to 10 years in the federal public service 43 27 17 7 5 0 1 71 12 270
2020 11 to 20 years in the federal public service 39 32 16 10 3 0 0 71 13 288
2020 More than 20 years in the federal public service 45 33 8 8 5 0 1 79 13 149
2019 Less than 3 years in the federal public service 49 29 14 6 2 1 1 79 7 197
2019 3 to 10 years in the federal public service 36 37 14 8 4 0 1 74 12 238
2019 11 to 20 years in the federal public service 44 33 13 6 3 0 0 78 9 281
2019 More than 20 years in the federal public service 51 25 13 3 7 1 1 77 10 153
2018 Less than 3 years in the federal public service 45 32 14 3 3 1 2 79 7 171
2018 3 to 10 years in the federal public service 31 33 19 10 6 1 0 65 16 287
2018 11 to 20 years in the federal public service 33 34 18 8 6 0 1 68 13 271
2018 More than 20 years in the federal public service 45 30 12 4 6 0 3 77 11 138
2017 Less than 3 years in the federal public service 49 34 9 5 1 0 1 84 7 131
2017 3 to 10 years in the federal public service 33 33 17 10 5 0 1 67 16 320
2017 11 to 20 years in the federal public service 36 27 23 8 4 0 1 64 13 243
2017 More than 20 years in the federal public service 40 30 17 6 5 1 1 72 11 141

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 32 15 4 5 1 1 76 9 213
2020 3 to 10 years in the federal public service 29 32 18 13 6 0 1 62 20 271
2020 11 to 20 years in the federal public service 32 32 24 7 4 0 0 65 11 286
2020 More than 20 years in the federal public service 39 33 15 6 7 0 0 72 13 148
2019 Less than 3 years in the federal public service 42 30 17 7 3 0 1 73 10 196
2019 3 to 10 years in the federal public service 35 32 17 12 3 0 0 67 15 238
2019 11 to 20 years in the federal public service 35 36 17 6 5 0 0 71 11 280
2019 More than 20 years in the federal public service 39 33 13 9 5 1 0 73 14 153
2018 Less than 3 years in the federal public service 39 32 18 6 3 0 2 72 9 171
2018 3 to 10 years in the federal public service 31 29 22 11 6 0 0 60 18 287
2018 11 to 20 years in the federal public service 29 34 17 12 7 0 1 64 19 271
2018 More than 20 years in the federal public service 33 38 18 6 4 0 0 72 10 140
2017 Less than 3 years in the federal public service 45 27 21 4 2 1 1 73 6 132
2017 3 to 10 years in the federal public service 29 29 19 12 9 1 1 59 22 320
2017 11 to 20 years in the federal public service 31 31 20 12 5 0 1 63 17 243
2017 More than 20 years in the federal public service 26 34 25 11 3 1 1 61 14 141

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 26 10 7 6 1 0 78 12 214
2020 3 to 10 years in the federal public service 39 25 20 10 5 0 1 65 15 270
2020 11 to 20 years in the federal public service 39 26 22 8 4 0 0 66 12 287
2020 More than 20 years in the federal public service 47 31 10 7 5 0 1 78 12 149
2019 Less than 3 years in the federal public service 47 22 16 10 4 0 1 70 14 198
2019 3 to 10 years in the federal public service 36 32 14 11 5 0 1 69 17 237
2019 11 to 20 years in the federal public service 42 32 14 8 4 0 0 75 12 280
2019 More than 20 years in the federal public service 56 23 8 5 6 1 0 80 11 153
2018 Less than 3 years in the federal public service 48 23 13 11 5 0 1 71 15 170
2018 3 to 10 years in the federal public service 31 31 19 12 7 0 0 62 19 288
2018 11 to 20 years in the federal public service 33 35 15 12 4 0 1 69 16 271
2018 More than 20 years in the federal public service 41 39 9 7 3 0 1 81 10 139
2017 Less than 3 years in the federal public service 46 29 16 5 4 0 1 75 9 130
2017 3 to 10 years in the federal public service 34 30 16 11 9 0 1 64 20 320
2017 11 to 20 years in the federal public service 34 34 18 9 5 0 0 68 14 243
2017 More than 20 years in the federal public service 39 29 19 7 5 0 1 69 11 141

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 68 19 7 1 3 1 0 89 4 215
2020 3 to 10 years in the federal public service 54 23 8 8 5 0 1 79 13 271
2020 11 to 20 years in the federal public service 52 25 10 8 6 0 0 77 13 286
2020 More than 20 years in the federal public service 56 24 9 5 5 0 1 81 10 147
2019 Less than 3 years in the federal public service 65 18 11 4 1 1 1 84 5 197
2019 3 to 10 years in the federal public service 51 23 10 9 5 0 1 76 14 238
2019 11 to 20 years in the federal public service 53 26 10 6 4 0 0 79 10 281
2019 More than 20 years in the federal public service 59 19 10 4 6 2 1 80 10 153

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 29 17 14 2 0 0 67 16 215
2020 3 to 10 years in the federal public service 31 32 22 9 6 0 1 63 15 273
2020 11 to 20 years in the federal public service 34 32 21 7 6 0 0 66 13 288
2020 More than 20 years in the federal public service 35 28 23 8 5 0 0 63 13 148

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 35 12 4 2 1 0 82 6 215
2020 3 to 10 years in the federal public service 36 32 21 7 3 0 1 69 10 271
2020 11 to 20 years in the federal public service 39 31 20 6 3 0 0 71 9 288
2020 More than 20 years in the federal public service 37 34 18 5 5 0 1 72 11 148
2019 Less than 3 years in the federal public service 49 32 13 3 3 0 0 81 6 197
2019 3 to 10 years in the federal public service 50 26 15 6 1 0 1 77 7 236
2019 11 to 20 years in the federal public service 52 24 16 4 4 0 0 76 8 279
2019 More than 20 years in the federal public service 48 32 10 5 2 2 1 82 7 152
2018 Less than 3 years in the federal public service 46 33 12 7 3 0 0 78 10 168
2018 3 to 10 years in the federal public service 39 35 14 8 3 0 1 76 11 286
2018 11 to 20 years in the federal public service 38 35 14 7 3 0 1 74 11 269
2018 More than 20 years in the federal public service 43 37 11 5 1 1 1 82 7 139
2017 Less than 3 years in the federal public service 41 35 11 7 3 0 2 78 10 130
2017 3 to 10 years in the federal public service 40 34 14 7 3 1 1 76 10 320
2017 11 to 20 years in the federal public service 39 33 17 8 4 0 0 72 11 243
2017 More than 20 years in the federal public service 35 35 18 7 4 1 1 71 10 141

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 57 25 12 3 2 1 0 83 5 214
2020 3 to 10 years in the federal public service 54 24 15 4 2 0 1 78 6 271
2020 11 to 20 years in the federal public service 58 24 11 5 1 0 2 83 6 287
2020 More than 20 years in the federal public service 60 22 13 2 2 0 1 83 4 148
2019 Less than 3 years in the federal public service 69 15 11 2 2 0 1 85 4 197
2019 3 to 10 years in the federal public service 61 21 11 3 3 0 1 83 6 235
2019 11 to 20 years in the federal public service 70 16 7 4 2 0 1 87 6 281
2019 More than 20 years in the federal public service 77 14 3 1 3 1 1 93 3 152
2018 Less than 3 years in the federal public service 63 18 9 6 2 0 2 83 8 171
2018 3 to 10 years in the federal public service 64 22 9 3 2 0 1 86 5 283
2018 11 to 20 years in the federal public service 64 21 10 2 1 0 2 87 3 270
2018 More than 20 years in the federal public service 66 23 8 1 1 0 1 91 2 137
2017 Less than 3 years in the federal public service 70 16 6 3 1 1 3 89 4 131
2017 3 to 10 years in the federal public service 61 20 11 4 2 0 1 83 7 323
2017 11 to 20 years in the federal public service 71 16 7 4 2 0 0 87 6 244
2017 More than 20 years in the federal public service 69 22 3 4 2 0 1 91 6 141

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 36 14 2 3 0 1 81 4 213
2020 3 to 10 years in the federal public service 41 38 14 5 2 0 1 80 6 272
2020 11 to 20 years in the federal public service 43 34 13 6 3 0 0 77 9 289
2020 More than 20 years in the federal public service 47 38 11 2 3 0 0 84 5 147

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 10 5 1 1 1 2 92 3 214
2020 3 to 10 years in the federal public service 78 11 4 2 0 0 5 93 2 273
2020 11 to 20 years in the federal public service 76 14 4 1 1 0 3 93 2 288
2020 More than 20 years in the federal public service 74 17 2 3 1 0 4 94 4 148
2019 Less than 3 years in the federal public service 84 7 2 2 0 1 5 97 2 194
2019 3 to 10 years in the federal public service 76 12 5 0 2 1 5 92 2 238
2019 11 to 20 years in the federal public service 85 6 3 1 0 0 5 96 1 277
2019 More than 20 years in the federal public service 78 9 4 2 1 1 5 93 3 151
2018 Less than 3 years in the federal public service 77 10 6 2 1 1 4 91 3 170
2018 3 to 10 years in the federal public service 77 13 5 1 1 1 2 93 2 286
2018 11 to 20 years in the federal public service 81 8 4 1 1 1 4 94 2 270
2018 More than 20 years in the federal public service 76 13 5 1 1 0 5 93 2 138

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 89 4 3 1 0 1 2 96 1 215
2020 3 to 10 years in the federal public service 76 9 3 3 4 2 4 90 7 271
2020 11 to 20 years in the federal public service 81 9 4 3 1 1 2 92 4 288
2020 More than 20 years in the federal public service 81 7 3 3 5 0 1 89 8 148
2019 Less than 3 years in the federal public service 84 6 2 3 1 1 4 94 4 199
2019 3 to 10 years in the federal public service 71 12 6 4 4 1 4 86 8 238
2019 11 to 20 years in the federal public service 79 8 5 3 4 1 0 88 7 281
2019 More than 20 years in the federal public service 82 6 4 1 4 2 1 91 5 153
2018 Less than 3 years in the federal public service 73 8 7 4 4 1 4 84 8 171
2018 3 to 10 years in the federal public service 73 14 6 2 3 0 2 89 5 287
2018 11 to 20 years in the federal public service 75 10 5 3 3 0 3 88 7 271
2018 More than 20 years in the federal public service 72 10 7 3 4 1 3 85 8 138
2017 Less than 3 years in the federal public service 81 8 4 2 1 1 4 93 3 130
2017 3 to 10 years in the federal public service 71 10 8 4 3 0 3 84 7 323
2017 11 to 20 years in the federal public service 71 12 8 3 3 0 3 86 6 243
2017 More than 20 years in the federal public service 71 14 5 3 2 0 5 89 6 140

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 82 11 4 0 0 0 2 95 0 215
2020 3 to 10 years in the federal public service 68 19 6 4 2 0 1 88 6 270
2020 11 to 20 years in the federal public service 68 21 6 2 1 0 1 91 3 286
2020 More than 20 years in the federal public service 69 17 6 4 3 0 1 87 7 147
2019 Less than 3 years in the federal public service 69 20 6 2 2 0 1 90 4 198
2019 3 to 10 years in the federal public service 53 28 11 5 2 0 1 82 7 236
2019 11 to 20 years in the federal public service 60 24 10 4 2 0 0 84 6 281
2019 More than 20 years in the federal public service 65 23 7 3 1 1 0 89 5 151
2018 Less than 3 years in the federal public service 57 26 10 4 1 1 1 84 6 170
2018 3 to 10 years in the federal public service 55 27 11 3 2 0 2 84 5 290
2018 11 to 20 years in the federal public service 57 25 10 4 2 0 1 83 7 272
2018 More than 20 years in the federal public service 53 31 11 4 1 0 0 85 5 141
2017 Less than 3 years in the federal public service 70 18 5 3 1 0 3 91 4 131
2017 3 to 10 years in the federal public service 55 27 7 5 3 0 2 84 8 322
2017 11 to 20 years in the federal public service 57 28 7 4 1 0 2 87 5 243
2017 More than 20 years in the federal public service 55 31 6 5 1 0 2 88 6 141

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 81 8 3 4 2 0 1 91 6 214
2020 3 to 10 years in the federal public service 66 14 8 5 5 0 2 82 10 272
2020 11 to 20 years in the federal public service 67 15 7 7 3 0 1 82 10 288
2020 More than 20 years in the federal public service 67 14 7 2 8 0 3 83 10 148
2019 Less than 3 years in the federal public service 76 12 5 3 2 0 1 90 5 199
2019 3 to 10 years in the federal public service 59 17 8 7 6 0 2 79 13 236
2019 11 to 20 years in the federal public service 63 17 9 5 5 0 1 81 10 280
2019 More than 20 years in the federal public service 70 13 6 3 7 1 1 85 9 153
2018 Less than 3 years in the federal public service 69 17 5 4 4 1 1 87 8 170
2018 3 to 10 years in the federal public service 54 22 11 7 4 0 2 78 11 289
2018 11 to 20 years in the federal public service 57 18 10 6 6 0 2 77 13 271
2018 More than 20 years in the federal public service 57 21 8 4 4 0 4 82 9 139
2017 Less than 3 years in the federal public service 76 13 4 3 2 0 3 91 5 130
2017 3 to 10 years in the federal public service 55 22 9 6 5 0 2 79 12 323
2017 11 to 20 years in the federal public service 60 16 12 7 4 1 1 77 10 243
2017 More than 20 years in the federal public service 56 24 6 5 4 0 5 84 10 141

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 5 1 0 0 0 18 98 1 215
2020 3 to 10 years in the federal public service 67 7 4 5 0 0 17 89 6 271
2020 11 to 20 years in the federal public service 57 16 8 2 0 0 17 88 3 287
2020 More than 20 years in the federal public service 60 16 4 1 2 0 16 91 4 149
2019 Less than 3 years in the federal public service 65 6 2 1 2 0 25 94 3 198
2019 3 to 10 years in the federal public service 56 12 4 3 1 0 25 90 4 237
2019 11 to 20 years in the federal public service 59 14 7 1 1 0 18 88 3 281
2019 More than 20 years in the federal public service 50 18 6 1 1 1 23 89 3 153
2018 Less than 3 years in the federal public service 61 11 1 1 0 1 26 98 1 168
2018 3 to 10 years in the federal public service 52 12 4 2 1 0 30 91 3 287
2018 11 to 20 years in the federal public service 49 16 8 1 1 0 26 88 2 269
2018 More than 20 years in the federal public service 54 19 7 1 1 1 16 88 3 139
2017 Less than 3 years in the federal public service 66 1 4 2 1 1 25 91 4 131
2017 3 to 10 years in the federal public service 59 11 3 1 1 0 26 94 2 322
2017 11 to 20 years in the federal public service 56 19 5 0 1 0 18 93 1 244
2017 More than 20 years in the federal public service 52 15 8 1 0 0 25 88 2 140

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 10 6 0 0 0 3 93 0 215
2020 3 to 10 years in the federal public service 64 22 8 2 2 0 2 88 4 273
2020 11 to 20 years in the federal public service 71 17 6 3 1 0 2 89 4 288
2020 More than 20 years in the federal public service 67 22 7 1 1 0 2 91 2 148
2019 Less than 3 years in the federal public service 75 14 5 1 2 1 4 92 3 199
2019 3 to 10 years in the federal public service 67 19 6 2 2 0 5 90 4 235
2019 11 to 20 years in the federal public service 76 16 4 1 1 0 3 94 2 281
2019 More than 20 years in the federal public service 71 20 4 1 0 1 3 95 1 151
2018 Less than 3 years in the federal public service 71 16 8 1 1 0 3 90 2 170
2018 3 to 10 years in the federal public service 65 16 10 1 2 0 6 87 3 287
2018 11 to 20 years in the federal public service 64 19 7 1 1 0 6 90 3 271
2018 More than 20 years in the federal public service 62 26 7 2 1 0 3 90 3 140
2017 Less than 3 years in the federal public service 72 15 6 2 0 0 5 92 2 131
2017 3 to 10 years in the federal public service 70 16 5 2 1 0 6 92 3 321
2017 11 to 20 years in the federal public service 70 17 7 1 0 1 4 91 2 243
2017 More than 20 years in the federal public service 63 19 7 1 1 0 8 90 2 141

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 67 15 6 4 7 0 1 83 11 215
2020 3 to 10 years in the federal public service 73 15 4 3 4 0 1 89 7 272
2020 11 to 20 years in the federal public service 77 13 6 1 1 0 1 92 2 288
2020 More than 20 years in the federal public service 81 11 4 1 1 0 2 94 3 149
2019 Less than 3 years in the federal public service 60 16 9 7 6 1 1 78 13 199
2019 3 to 10 years in the federal public service 75 14 3 2 3 0 3 91 6 238
2019 11 to 20 years in the federal public service 85 8 2 1 2 1 1 94 3 281
2019 More than 20 years in the federal public service 82 9 4 2 1 1 1 93 3 153
2018 Less than 3 years in the federal public service 61 13 8 9 4 2 2 77 14 170
2018 3 to 10 years in the federal public service 75 11 3 2 4 0 4 90 6 286
2018 11 to 20 years in the federal public service 76 11 5 2 1 0 4 92 3 271
2018 More than 20 years in the federal public service 80 15 1 0 2 0 2 97 2 141
2017 Less than 3 years in the federal public service 57 15 6 8 8 2 3 76 17 132
2017 3 to 10 years in the federal public service 70 14 5 4 3 0 5 88 7 323
2017 11 to 20 years in the federal public service 75 14 2 2 2 0 5 93 5 244
2017 More than 20 years in the federal public service 73 14 4 1 1 0 6 93 3 141

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 22 13 5 1 1 0 81 6 214
2020 3 to 10 years in the federal public service 47 29 15 6 2 0 1 77 8 273
2020 11 to 20 years in the federal public service 51 25 14 6 3 0 1 77 8 288
2020 More than 20 years in the federal public service 62 23 10 4 1 0 0 85 5 148
2019 Less than 3 years in the federal public service 59 22 9 6 2 0 2 83 8 199
2019 3 to 10 years in the federal public service 54 26 10 3 3 0 2 82 7 237
2019 11 to 20 years in the federal public service 60 23 12 3 1 0 0 83 4 280
2019 More than 20 years in the federal public service 68 18 9 3 1 1 1 88 3 153
2018 Less than 3 years in the federal public service 61 21 12 3 2 0 2 83 5 170
2018 3 to 10 years in the federal public service 53 27 11 4 2 0 2 82 6 288
2018 11 to 20 years in the federal public service 54 28 13 3 1 0 1 83 4 271
2018 More than 20 years in the federal public service 57 29 9 2 1 1 1 87 4 140
2017 Less than 3 years in the federal public service 59 22 8 5 1 1 4 86 6 131
2017 3 to 10 years in the federal public service 49 29 13 3 2 1 3 81 5 323
2017 11 to 20 years in the federal public service 57 28 9 3 1 0 2 87 4 244
2017 More than 20 years in the federal public service 51 32 8 4 1 1 3 86 5 141

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 35 20 4 4 0 0 71 9 215
2020 3 to 10 years in the federal public service 25 43 23 7 1 0 0 68 9 273
2020 11 to 20 years in the federal public service 28 42 18 8 3 1 0 70 11 288
2020 More than 20 years in the federal public service 38 43 13 3 2 0 0 81 5 149

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 20 44 23 11 2 0 0 64 13 215
2020 3 to 10 years in the federal public service 11 38 33 14 4 0 0 49 18 274
2020 11 to 20 years in the federal public service 12 34 36 14 4 0 0 46 19 287
2020 More than 20 years in the federal public service 23 37 22 13 5 0 0 60 18 149
2019 Less than 3 years in the federal public service 28 38 24 8 1 1 0 67 9 199
2019 3 to 10 years in the federal public service 18 41 26 11 4 0 0 59 15 238
2019 11 to 20 years in the federal public service 18 35 33 9 4 0 0 53 13 281
2019 More than 20 years in the federal public service 31 29 29 6 4 1 0 61 10 153
2018 Less than 3 years in the federal public service 29 36 27 7 1 1 0 66 7 169
2018 3 to 10 years in the federal public service 14 38 32 10 6 0 0 52 16 290
2018 11 to 20 years in the federal public service 20 31 32 12 5 0 0 51 17 273
2018 More than 20 years in the federal public service 21 36 35 5 3 0 0 57 8 141
2017 Less than 3 years in the federal public service 20 38 32 3 5 1 1 59 8 132
2017 3 to 10 years in the federal public service 14 34 35 14 3 0 0 48 17 323
2017 11 to 20 years in the federal public service 14 31 35 15 6 0 0 45 20 244
2017 More than 20 years in the federal public service 20 32 31 12 5 0 1 52 17 141

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 6 11 36 31 15 1 0 47 17 214
2020 3 to 10 years in the federal public service 10 17 39 24 10 0 0 34 28 273
2020 11 to 20 years in the federal public service 7 22 42 20 9 0 0 29 28 286
2020 More than 20 years in the federal public service 11 12 37 24 15 0 0 39 23 147
2019 Less than 3 years in the federal public service 5 16 27 29 22 0 1 51 22 197
2019 3 to 10 years in the federal public service 8 15 33 27 16 0 0 44 23 238
2019 11 to 20 years in the federal public service 7 17 36 27 13 0 0 40 23 279
2019 More than 20 years in the federal public service 6 13 34 28 19 1 0 47 19 152
2018 Less than 3 years in the federal public service 8 9 36 27 18 1 0 45 18 169
2018 3 to 10 years in the federal public service 8 14 40 23 15 0 0 38 22 288
2018 11 to 20 years in the federal public service 7 17 43 19 13 0 0 33 24 271
2018 More than 20 years in the federal public service 6 12 41 22 18 0 0 40 18 140
2017 Less than 3 years in the federal public service 3 9 31 36 19 1 1 56 12 132
2017 3 to 10 years in the federal public service 7 17 40 23 13 0 1 35 24 322
2017 11 to 20 years in the federal public service 6 17 43 23 10 1 0 33 23 243
2017 More than 20 years in the federal public service 5 19 39 22 13 0 1 36 25 140
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 20 47 25 9 70 30 215
2020 3 to 10 years in the federal public service 33 46 16 5 59 41 274
2020 11 to 20 years in the federal public service 28 54 18 1 66 34 289
2020 More than 20 years in the federal public service 19 67 13 0 78 22 149

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 55 45 42
2020 3 to 10 years in the federal public service 38 62 91
2020 11 to 20 years in the federal public service 39 61 79
2020 More than 20 years in the federal public service 48 52 30

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 10 7 2 1 3 23 86 4 215
2020 3 to 10 years in the federal public service 46 17 11 7 6 1 12 72 15 273
2020 11 to 20 years in the federal public service 43 22 13 7 8 1 7 70 16 289
2020 More than 20 years in the federal public service 60 14 7 8 2 0 10 82 10 149
2019 Less than 3 years in the federal public service 52 17 10 2 3 1 16 82 6 194
2019 3 to 10 years in the federal public service 44 16 15 11 9 1 3 63 21 232
2019 11 to 20 years in the federal public service 43 17 15 11 9 1 4 63 21 279
2019 More than 20 years in the federal public service 50 17 9 6 8 1 10 74 16 150
2018 Less than 3 years in the federal public service 53 13 8 6 4 5 11 78 12 169
2018 3 to 10 years in the federal public service 45 15 14 10 11 1 5 64 22 287
2018 11 to 20 years in the federal public service 44 16 15 8 10 0 7 64 20 274
2018 More than 20 years in the federal public service 51 15 11 7 8 0 8 72 16 141

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 30 31 10 9 10 0 10 68 21 42
2020 3 to 10 years in the federal public service 33 29 14 14 3 1 6 67 18 91
2020 11 to 20 years in the federal public service 28 29 16 10 14 0 2 59 25 78
2020 More than 20 years in the federal public service 27 31 6 17 9 7 3 64 29 30

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 20 28 19 16 12 0 5 50 30 42
2020 3 to 10 years in the federal public service 11 15 12 14 30 3 15 32 53 91
2020 11 to 20 years in the federal public service 6 21 18 13 25 2 13 32 46 79
2020 More than 20 years in the federal public service 15 14 16 19 21 7 7 34 47 30
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