2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 41 8 3 1 0 0 88 4 137
2020 PM-02 46 44 10 0 0 0 0 90 0 19
2020 PM-03 46 41 13 0 0 0 0 87 0 33
2020 PM-05 48 36 3 9 4 0 0 84 13 31
2020 PM-06 56 36 4 4 0 0 0 92 4 25
2019 PM 47 34 9 7 3 0 0 81 10 95
2019 PM-01 19 70 0 11 0 0 0 89 11 10
2019 PM-02 44 37 10 0 10 0 0 81 10 11
2019 PM-03 51 39 10 0 0 0 0 90 0 10
2019 PM-04 54 31 9 0 6 0 0 85 6 16
2019 PM-05 51 28 6 16 0 0 0 79 16 18
2019 PM-06 65 25 4 6 0 0 0 90 6 20
2018 PM 48 38 10 2 1 0 0 86 4 118
2018 PM-04 45 39 16 0 0 0 0 84 0 31
2018 PM-05 41 38 11 7 4 0 0 79 10 28
2018 PM-06 49 47 5 0 0 0 0 95 0 22
2017 PM 39 36 9 10 5 1 0 76 15 114
2017 PM-04 38 49 4 5 4 0 0 88 9 33
2017 PM-05 29 33 13 15 9 0 0 63 24 27
2017 PM-06 46 33 6 9 3 3 0 81 13 34
2014 PM 36 34 13 13 5 0 0 69 18 146
2014 PM-01 20 40 10 20 10 0 0 60 30 10
2014 PM-02 30 35 20 10 5 0 0 65 15 20
2014 PM-03 9 45 27 18 0 0 0 55 18 11
2014 PM-04 44 24 15 12 5 0 0 68 17 41
2014 PM-05 48 31 7 10 3 0 0 79 14 29
2014 PM-06 34 38 10 14 3 0 0 72 17 29

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 48 27 14 7 4 0 0 75 11 137
2020 PM-02 47 41 11 0 0 0 0 89 0 19
2020 PM-03 49 30 21 0 0 0 0 79 0 33
2020 PM-05 47 28 6 12 7 0 0 75 19 31
2020 PM-06 44 29 8 16 4 0 0 73 20 25
2019 PM 44 29 7 17 2 0 0 73 19 95
2019 PM-01 30 40 20 11 0 0 0 70 11 10
2019 PM-02 63 17 10 10 0 0 0 81 10 11
2019 PM-03 40 60 0 0 0 0 0 100 0 10
2019 PM-04 55 27 0 19 0 0 0 81 19 16
2019 PM-05 34 33 17 16 0 0 0 67 16 18
2019 PM-06 50 18 4 27 0 0 0 68 27 20
2018 PM 42 31 12 11 3 1 0 74 14 119
2018 PM-04 29 51 5 14 0 0 0 80 14 31
2018 PM-05 41 31 13 7 4 4 0 75 12 28
2018 PM-06 35 37 12 10 6 0 0 72 16 23
2017 PM 31 31 18 13 7 1 0 62 20 114
2017 PM-04 31 28 19 16 6 0 0 59 22 33
2017 PM-05 30 10 37 19 5 0 0 40 23 27
2017 PM-06 29 43 11 7 11 0 0 71 17 34

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 60 27 11 1 1 0 0 87 2 137
2020 PM-02 54 41 5 0 0 0 0 95 0 19
2020 PM-03 58 28 15 0 0 0 0 85 0 33
2020 PM-05 62 26 6 6 0 0 0 88 6 31
2020 PM-06 72 20 8 0 0 0 0 92 0 25
2019 PM 52 31 7 6 2 1 0 84 9 95
2019 PM-01 20 60 10 0 0 10 0 89 0 10
2019 PM-02 54 27 0 19 0 0 0 81 19 11
2019 PM-03 58 42 0 0 0 0 0 100 0 10
2019 PM-04 55 31 9 0 6 0 0 85 6 16
2019 PM-05 51 28 22 0 0 0 0 78 0 18
2019 PM-06 70 16 4 4 6 0 0 86 10 20
2018 PM 60 31 8 2 0 0 0 91 2 119
2018 PM-04 54 33 12 0 0 0 0 88 0 31
2018 PM-05 66 16 14 4 0 0 0 82 4 28
2018 PM-06 68 32 0 0 0 0 0 100 0 23
2017 PM 56 30 9 3 2 0 0 86 5 114
2017 PM-04 57 24 12 7 0 0 0 81 7 33
2017 PM-05 45 45 7 3 0 0 0 90 3 27
2017 PM-06 65 27 5 0 3 0 0 92 3 34
2014 PM 60 27 7 3 3 0 0 87 6 146
2014 PM-01 60 20 20 0 0 0 0 80 0 10
2014 PM-02 55 25 5 10 5 0 0 80 15 20
2014 PM-03 45 55 0 0 0 0 0 100 0 11
2014 PM-04 61 24 10 0 5 0 0 85 5 41
2014 PM-05 62 28 7 0 3 0 0 90 3 29
2014 PM-06 72 17 3 7 0 0 0 90 7 29

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 32 10 2 0 0 0 87 2 136
2020 PM-02 54 36 10 0 0 0 0 90 0 19
2020 PM-03 53 40 7 0 0 0 0 93 0 32
2020 PM-05 44 36 13 7 0 0 0 81 7 31
2020 PM-06 68 16 16 0 0 0 0 84 0 25
2019 PM 43 40 10 6 1 0 0 83 7 95
2019 PM-01 0 90 10 0 0 0 0 90 0 10
2019 PM-02 44 37 10 0 10 0 0 81 10 11
2019 PM-03 52 38 10 0 0 0 0 90 0 10
2019 PM-04 55 31 9 6 0 0 0 85 6 16
2019 PM-05 40 49 6 5 0 0 0 89 5 18
2019 PM-06 59 21 14 6 0 0 0 80 6 20
2018 PM 55 30 12 3 1 0 0 84 3 119
2018 PM-04 57 21 22 0 0 0 0 78 0 31
2018 PM-05 48 38 14 0 0 0 0 86 0 28
2018 PM-06 52 32 6 10 0 0 0 84 10 23
2017 PM 43 38 10 6 3 0 0 81 9 114
2017 PM-04 47 31 13 3 6 0 0 78 9 33
2017 PM-05 30 56 8 3 4 0 0 85 7 27
2017 PM-06 47 34 6 13 0 0 0 81 13 34
2014 PM 43 32 10 10 5 0 0 75 14 146
2014 PM-01 40 30 10 10 10 0 0 70 20 10
2014 PM-02 25 55 5 10 5 0 0 80 15 20
2014 PM-03 36 27 18 18 0 0 0 64 18 11
2014 PM-04 51 24 12 10 2 0 0 76 12 41
2014 PM-05 55 24 10 7 3 0 0 79 10 29
2014 PM-06 41 34 10 7 7 0 0 76 14 29

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 29 7 7 1 1 0 85 9 136
2020 PM-02 67 28 0 0 0 5 0 100 0 19
2020 PM-03 71 19 3 7 0 0 0 90 7 33
2020 PM-05 45 36 9 7 3 0 0 81 10 31
2020 PM-06 52 17 12 20 0 0 0 68 20 25
2019 PM 56 27 9 7 2 0 0 82 9 95
2019 PM-01 59 41 0 0 0 0 0 100 0 10
2019 PM-02 63 37 0 0 0 0 0 100 0 11
2019 PM-03 72 9 10 9 0 0 0 81 9 10
2019 PM-04 60 27 12 0 0 0 0 88 0 16
2019 PM-05 45 39 11 5 0 0 0 84 5 18
2019 PM-06 65 9 9 17 0 0 0 73 17 20
2018 PM 49 31 13 4 3 0 0 81 7 118
2018 PM-04 45 36 14 5 0 0 0 80 5 31
2018 PM-05 50 22 25 0 4 0 0 72 4 27
2018 PM-06 33 44 4 10 9 0 0 76 20 23
2017 PM 36 29 19 8 6 2 0 67 14 114
2017 PM-04 31 33 20 10 6 0 0 64 16 33
2017 PM-05 28 38 27 0 4 4 0 68 4 27
2017 PM-06 33 27 14 14 10 3 0 61 24 34
2014 PM 34 26 18 13 8 1 0 60 21 146
2014 PM-01 50 30 10 0 10 0 0 80 10 10
2014 PM-02 15 40 20 15 5 5 0 58 21 20
2014 PM-03 55 18 9 9 9 0 0 73 18 11
2014 PM-04 32 24 20 17 7 0 0 56 24 41
2014 PM-05 34 21 24 10 10 0 0 55 21 29
2014 PM-06 41 28 14 10 7 0 0 69 17 29

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 26 8 7 2 1 0 83 10 135
2020 PM-02 68 26 0 0 0 5 0 100 0 19
2020 PM-03 71 19 0 10 0 0 0 90 10 33
2020 PM-05 42 32 16 4 6 0 0 74 10 31
2020 PM-06 52 16 13 20 0 0 0 67 20 25
2019 PM 52 31 6 9 2 0 0 83 11 94
2019 PM-01 50 50 0 0 0 0 0 100 0 10
2019 PM-02 54 37 10 0 0 0 0 90 0 11
2019 PM-03 72 9 10 9 0 0 0 81 9 10
2019 PM-04 54 40 0 6 0 0 0 94 6 16
2019 PM-05 42 42 11 6 0 0 0 83 6 17
2019 PM-06 60 18 0 22 0 0 0 78 22 20
2018 PM 48 33 11 5 3 0 0 81 8 115
2018 PM-04 51 32 11 5 0 0 0 83 5 31
2018 PM-05 46 25 21 4 4 0 0 72 8 27
2018 PM-06 36 34 9 11 10 0 0 70 21 21
2017 PM 35 36 16 8 5 0 0 71 13 114
2017 PM-04 31 37 17 13 3 0 0 68 16 33
2017 PM-05 28 48 20 0 4 0 0 76 4 27
2017 PM-06 33 36 15 4 12 0 0 69 16 34
2014 PM 30 32 15 14 9 0 0 62 23 146
2014 PM-01 50 30 10 0 10 0 0 80 10 10
2014 PM-02 15 45 20 15 5 0 0 60 20 20
2014 PM-03 36 27 18 18 0 0 0 64 18 11
2014 PM-04 29 34 15 15 7 0 0 63 22 41
2014 PM-05 31 24 17 17 10 0 0 55 28 29
2014 PM-06 38 34 7 7 14 0 0 72 21 29

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 52 18 17 8 3 1 1 72 11 136
2020 PM-02 54 26 15 5 0 0 0 80 5 19
2020 PM-03 63 14 16 7 0 0 0 78 7 33
2020 PM-05 38 23 13 9 7 6 3 68 18 31
2020 PM-06 52 16 12 12 8 0 0 68 20 25
2019 PM 49 18 16 10 6 1 0 68 16 95
2019 PM-01 40 11 40 10 0 0 0 51 10 10
2019 PM-02 46 17 17 10 10 0 0 63 19 11
2019 PM-03 72 9 10 9 0 0 0 81 9 10
2019 PM-04 63 24 6 0 6 0 0 88 6 16
2019 PM-05 40 22 21 10 6 0 0 62 16 18
2019 PM-06 56 18 5 11 10 0 0 73 22 20
2018 PM 40 29 15 8 7 1 0 70 15 118
2018 PM-04 45 21 18 15 0 0 0 66 15 31
2018 PM-05 36 35 15 0 8 7 0 76 8 27
2018 PM-06 30 27 9 17 16 0 0 58 34 23
2017 PM 35 23 24 8 8 2 0 59 16 114
2017 PM-04 40 29 20 6 5 0 0 69 11 33
2017 PM-05 19 18 36 13 7 7 0 40 21 27
2017 PM-06 25 29 24 9 10 3 0 55 20 34
2014 PM 32 16 15 16 18 3 1 49 35 146
2014 PM-01 30 40 10 10 10 0 0 70 20 10
2014 PM-02 25 20 15 5 20 15 0 53 29 20
2014 PM-03 36 18 9 27 9 0 0 55 36 11
2014 PM-04 29 12 22 15 17 5 0 44 33 41
2014 PM-05 38 7 10 17 28 0 0 45 45 29
2014 PM-06 38 17 10 21 10 0 3 57 32 29
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 60 19 12 1 2 1 5 84 4 136
2020 PM-02 60 17 0 0 0 5 18 100 0 19
2020 PM-03 49 24 18 0 0 0 9 81 0 33
2020 PM-05 66 19 9 3 3 0 0 85 6 31
2020 PM-06 64 16 16 0 5 0 0 79 5 25
2019 PM 55 19 12 5 2 0 7 79 8 95
2019 PM-01 41 39 10 11 0 0 0 80 11 10
2019 PM-02 45 27 9 0 10 0 10 80 11 11
2019 PM-03 50 21 20 0 0 0 9 78 0 10
2019 PM-04 55 12 9 6 0 0 18 82 7 16
2019 PM-05 61 6 17 6 5 0 5 71 11 18
2019 PM-06 70 15 10 0 0 0 4 89 0 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 59 24 7 6 2 1 1 84 8 137
2020 PM-02 64 31 0 0 0 5 0 100 0 19
2020 PM-03 61 20 9 10 0 0 0 81 10 33
2020 PM-05 62 25 3 6 3 0 0 87 9 31
2020 PM-06 71 16 4 4 5 0 0 88 9 25
2019 PM 58 28 6 4 2 1 1 88 6 95
2019 PM-01 41 40 20 0 0 0 0 80 0 10
2019 PM-02 72 28 0 0 0 0 0 100 0 11
2019 PM-03 78 22 0 0 0 0 0 100 0 10
2019 PM-04 53 29 6 6 0 0 6 87 6 16
2019 PM-05 39 39 11 6 5 0 0 78 11 18
2019 PM-06 71 24 0 4 0 0 0 96 4 20
2018 PM 50 29 7 5 5 2 0 82 11 119
2018 PM-04 46 36 9 3 3 3 0 85 6 31
2018 PM-05 45 41 3 7 0 4 0 89 8 28
2018 PM-06 41 23 8 9 16 4 0 67 25 23
2017 PM 43 38 9 5 5 0 0 82 9 114
2017 PM-04 48 32 13 4 4 0 0 80 7 33
2017 PM-05 31 50 11 5 3 0 0 81 8 27
2017 PM-06 40 33 8 8 10 0 0 73 19 34
2014 PM 44 32 10 10 4 1 0 76 14 146
2014 PM-01 50 20 20 10 0 0 0 70 10 10
2014 PM-02 30 50 5 10 0 5 0 84 11 20
2014 PM-03 45 36 9 9 0 0 0 82 9 11
2014 PM-04 49 20 10 15 7 0 0 68 22 41
2014 PM-05 59 31 3 3 3 0 0 90 7 29
2014 PM-06 38 34 14 10 3 0 0 72 14 29

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 70 19 7 3 0 0 0 90 3 137
2020 PM-02 79 15 5 0 0 0 0 95 0 19
2020 PM-03 79 9 6 6 0 0 0 88 6 33
2020 PM-05 70 21 6 3 0 0 0 90 3 31
2020 PM-06 67 16 13 4 0 0 0 83 4 25
2019 PM 69 18 5 4 2 0 1 88 6 95
2019 PM-01 71 29 0 0 0 0 0 100 0 10
2019 PM-02 71 10 10 10 0 0 0 81 10 11
2019 PM-03 91 9 0 0 0 0 0 100 0 10
2019 PM-04 76 12 0 0 6 0 6 94 6 16
2019 PM-05 55 23 11 6 5 0 0 78 11 18
2019 PM-06 76 13 6 4 0 0 0 90 4 20
2018 PM 55 28 6 5 5 2 0 84 10 119
2018 PM-04 42 41 6 3 8 0 0 83 11 31
2018 PM-05 59 30 7 0 0 4 0 93 0 28
2018 PM-06 49 19 3 14 10 4 0 71 25 23
2017 PM 49 28 11 8 4 0 0 77 12 114
2017 PM-04 49 28 12 7 4 0 0 78 11 33
2017 PM-05 42 32 20 7 0 0 0 74 7 27
2017 PM-06 48 20 11 11 10 0 0 68 21 34
2014 PM 47 28 12 8 3 1 0 76 12 146
2014 PM-01 40 30 20 10 0 0 0 70 10 10
2014 PM-02 40 35 10 15 0 0 0 75 15 20
2014 PM-03 64 9 18 9 0 0 0 73 9 11
2014 PM-04 41 27 7 17 7 0 0 68 24 41
2014 PM-05 59 34 7 0 0 0 0 93 0 29
2014 PM-06 52 28 14 0 3 3 0 82 4 29

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 60 15 10 6 5 4 1 79 11 136
2020 PM-02 84 10 0 0 0 6 0 100 0 19
2020 PM-03 71 10 10 7 0 3 0 83 7 33
2020 PM-05 42 29 13 7 6 3 0 73 14 31
2020 PM-06 51 4 19 8 13 4 0 57 22 25
2019 PM 49 26 10 5 6 4 0 78 12 94
2019 PM-01 70 10 11 10 0 0 0 80 10 10
2019 PM-02 73 9 0 0 0 18 0 100 0 11
2019 PM-03 58 31 11 0 0 0 0 89 0 10
2019 PM-04 54 33 6 6 0 0 0 88 6 16
2019 PM-05 21 35 23 0 10 11 0 63 12 18
2019 PM-06 42 36 6 5 12 0 0 77 17 19
2018 PM 35 35 14 6 5 6 0 74 12 119
2018 PM-04 25 45 7 9 3 12 0 79 13 31
2018 PM-05 28 41 16 4 8 4 0 72 12 28
2018 PM-06 30 16 28 12 15 0 0 45 27 23
2017 PM 30 26 18 10 9 8 0 60 21 114
2017 PM-04 22 42 21 7 3 6 0 68 10 33
2017 PM-05 28 27 22 10 7 7 0 58 18 27
2017 PM-06 28 19 12 16 23 3 0 47 41 34
2014 PM 33 28 12 12 9 6 0 65 23 145
2014 PM-01 40 40 10 0 0 10 0 89 0 10
2014 PM-02 30 50 0 10 5 5 0 84 16 20
2014 PM-03 36 9 18 9 0 27 0 63 13 11
2014 PM-04 29 41 12 10 5 2 0 73 15 41
2014 PM-05 45 7 14 28 7 0 0 52 34 29
2014 PM-06 32 21 11 4 25 7 0 58 31 28

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 60 17 7 8 6 2 0 79 14 135
2020 PM-02 95 5 0 0 0 0 0 100 0 19
2020 PM-03 74 10 3 10 0 3 0 87 10 33
2020 PM-05 39 25 16 11 6 3 0 66 17 31
2020 PM-06 47 12 11 8 21 0 0 59 29 25
2019 PM 49 24 12 7 6 1 0 75 14 94
2019 PM-01 60 19 11 10 0 0 0 80 10 10
2019 PM-02 82 9 0 0 0 10 0 100 0 11
2019 PM-03 59 41 0 0 0 0 0 100 0 10
2019 PM-04 54 33 0 12 0 0 0 88 12 16
2019 PM-05 27 24 34 5 10 0 0 51 16 18
2019 PM-06 44 24 16 0 17 0 0 67 17 19
2018 PM 39 32 10 8 7 3 0 74 16 118
2018 PM-04 33 43 10 12 3 0 0 75 15 31
2018 PM-05 25 47 6 11 8 4 0 75 19 28
2018 PM-06 34 12 19 8 27 0 0 45 35 23
2017 PM 24 32 15 16 8 6 0 59 25 114
2017 PM-04 19 43 13 19 3 3 0 64 23 33
2017 PM-05 22 41 21 13 4 0 0 63 17 27
2017 PM-06 25 21 15 20 20 0 0 46 39 34
2014 PM 32 28 14 15 10 1 0 61 25 145
2014 PM-01 50 30 0 10 0 10 0 89 11 10
2014 PM-02 25 35 25 15 0 0 0 60 15 20
2014 PM-03 36 45 9 9 0 0 0 82 9 11
2014 PM-04 29 34 15 10 10 2 0 65 20 41
2014 PM-05 38 14 14 24 10 0 0 52 34 29
2014 PM-06 36 21 11 14 18 0 0 57 32 28

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 36 9 12 6 2 0 73 18 136
2020 PM-02 52 48 0 0 0 0 0 100 0 19
2020 PM-03 44 33 13 7 0 3 0 79 7 33
2020 PM-05 23 38 12 18 6 3 0 63 25 31
2020 PM-06 36 15 4 24 21 0 0 51 45 25
2019 PM 29 34 11 11 9 6 0 67 21 94
2019 PM-01 49 30 10 0 11 0 0 80 11 10
2019 PM-02 44 18 10 10 0 18 0 76 12 11
2019 PM-03 39 52 0 0 0 9 0 100 0 10
2019 PM-04 37 45 6 6 0 6 0 87 7 16
2019 PM-05 16 18 22 23 16 6 0 36 41 18
2019 PM-06 19 43 16 0 17 5 0 66 17 19
2018 PM 29 30 20 12 5 3 0 61 18 119
2018 PM-04 23 38 25 11 3 0 0 61 14 31
2018 PM-05 21 34 23 10 8 4 0 57 18 28
2018 PM-06 21 25 19 20 15 0 0 45 35 23
2017 PM 16 37 11 18 12 6 0 56 32 113
2017 PM-04 14 46 6 24 6 3 0 62 31 32
2017 PM-05 9 43 7 28 12 0 0 52 40 27
2017 PM-06 12 30 18 14 23 3 0 44 38 34
2014 PM 26 28 13 18 11 5 0 56 30 145
2014 PM-01 30 30 10 0 0 30 0 86 0 10
2014 PM-02 20 40 15 15 5 5 0 63 21 20
2014 PM-03 40 20 20 20 0 0 0 60 20 10
2014 PM-04 24 29 15 20 5 7 0 58 26 41
2014 PM-05 28 24 10 17 21 0 0 52 38 29
2014 PM-06 28 24 14 17 17 0 0 52 34 29

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 31 14 12 7 0 0 67 19 134
2020 PM-02 59 31 5 5 0 0 0 90 5 19
2020 PM-03 41 40 9 10 0 0 0 81 10 33
2020 PM-05 24 26 20 13 18 0 0 50 30 30
2020 PM-06 25 25 16 20 14 0 0 50 34 24
2019 PM 32 35 8 18 3 4 0 70 22 94
2019 PM-01 40 29 0 20 11 0 0 69 31 10
2019 PM-02 54 28 0 0 0 18 0 100 0 11
2019 PM-03 48 52 0 0 0 0 0 100 0 10
2019 PM-04 49 30 9 12 0 0 0 79 12 16
2019 PM-05 5 34 17 33 0 11 0 44 37 18
2019 PM-06 26 42 10 16 6 0 0 68 22 19
2018 PM 27 34 16 12 10 1 0 61 22 118
2018 PM-04 23 50 13 8 6 0 0 73 14 31
2018 PM-05 14 34 19 18 11 4 0 50 30 28
2018 PM-06 21 20 16 17 25 0 0 41 43 23
2017 PM 20 40 9 16 13 3 0 62 29 114
2017 PM-04 13 51 14 16 4 3 0 66 20 33
2017 PM-05 15 48 0 20 17 0 0 63 37 27
2017 PM-06 22 30 9 18 21 0 0 52 39 34
2014 PM 22 32 14 16 15 2 0 55 31 146
2014 PM-01 20 50 10 10 0 10 0 78 11 10
2014 PM-02 15 40 10 20 15 0 0 55 35 20
2014 PM-03 55 36 9 0 0 0 0 91 0 11
2014 PM-04 17 39 17 5 17 5 0 59 23 41
2014 PM-05 21 24 17 24 14 0 0 45 38 29
2014 PM-06 28 17 10 24 21 0 0 45 45 29
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 37 10 6 3 1 0 80 10 137
2020 PM-02 47 53 0 0 0 0 0 100 0 19
2020 PM-03 49 27 18 0 0 6 0 81 0 33
2020 PM-05 37 41 6 9 7 0 0 78 16 31
2020 PM-06 28 39 15 8 9 0 0 67 17 25
2019 PM 42 31 12 10 3 1 0 74 14 95
2019 PM-01 40 40 10 0 11 0 0 79 11 10
2019 PM-02 55 26 0 10 0 10 0 89 11 11
2019 PM-03 38 53 9 0 0 0 0 91 0 10
2019 PM-04 55 20 12 12 0 0 0 75 12 16
2019 PM-05 24 38 28 10 0 0 0 62 10 18
2019 PM-06 51 18 14 16 0 0 0 70 16 20
2018 PM 44 29 17 5 4 1 0 74 9 119
2018 PM-04 38 41 9 0 11 0 0 79 11 31
2018 PM-05 38 31 20 0 7 4 0 72 8 28
2018 PM-06 33 30 21 16 0 0 0 63 16 23
2017 PM 30 28 18 9 12 2 0 60 22 114
2017 PM-04 28 31 18 10 10 3 0 61 20 33
2017 PM-05 26 29 21 12 13 0 0 55 25 27
2017 PM-06 29 30 16 12 14 0 0 59 25 34
2014 PM 27 30 16 18 8 0 0 58 27 146
2014 PM-01 20 10 10 60 0 0 0 30 60 10
2014 PM-02 15 30 20 30 5 0 0 45 35 20
2014 PM-03 55 27 18 0 0 0 0 82 0 11
2014 PM-04 34 34 15 10 7 0 0 68 17 41
2014 PM-05 28 34 17 10 10 0 0 62 21 29
2014 PM-06 24 31 17 17 10 0 0 55 28 29

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 43 9 2 1 0 0 88 3 136
2020 PM-02 37 57 0 5 0 0 0 95 5 19
2020 PM-03 48 46 6 0 0 0 0 94 0 33
2020 PM-05 58 35 4 3 0 0 0 93 3 30
2020 PM-06 37 43 16 0 4 0 0 80 4 25
2019 PM 47 35 8 10 1 0 0 81 11 95
2019 PM-01 70 20 0 10 0 0 0 90 10 10
2019 PM-02 53 47 0 0 0 0 0 100 0 11
2019 PM-03 48 52 0 0 0 0 0 100 0 10
2019 PM-04 55 24 15 6 0 0 0 79 6 16
2019 PM-05 33 50 17 0 0 0 0 83 0 18
2019 PM-06 45 28 10 11 6 0 0 73 17 20
2018 PM 46 36 8 7 2 0 0 83 9 119
2018 PM-04 36 47 8 6 3 0 0 83 9 31
2018 PM-05 40 41 10 6 4 0 0 81 10 28
2018 PM-06 37 40 12 12 0 0 0 77 12 23
2017 PM 30 39 8 16 7 0 0 69 23 114
2017 PM-04 27 53 3 17 0 0 0 80 17 33
2017 PM-05 25 43 13 10 9 0 0 68 19 27
2017 PM-06 33 28 12 16 10 0 0 62 26 34

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 26 10 5 2 1 0 84 7 137
2020 PM-02 67 17 5 5 0 5 0 89 6 19
2020 PM-03 64 21 13 3 0 0 0 84 3 33
2020 PM-05 52 38 3 3 3 0 0 90 6 31
2020 PM-06 51 24 12 8 5 0 0 76 13 25
2019 PM 50 28 12 6 2 1 1 80 8 94
2019 PM-01 29 52 20 0 0 0 0 80 0 10
2019 PM-02 50 20 20 10 0 0 0 70 10 10
2019 PM-03 68 32 0 0 0 0 0 100 0 10
2019 PM-04 58 18 0 18 0 0 6 81 19 16
2019 PM-05 51 16 16 6 5 6 0 71 11 18
2019 PM-06 58 28 14 0 0 0 0 86 0 20
2018 PM 50 32 8 8 1 1 1 83 9 119
2018 PM-04 52 24 15 3 5 0 0 76 9 31
2018 PM-05 41 49 6 0 0 0 4 94 0 28
2018 PM-06 40 24 3 29 0 4 0 67 30 23
2017 PM 40 29 14 8 8 1 0 70 16 114
2017 PM-04 35 36 15 7 7 0 0 71 14 33
2017 PM-05 27 34 22 11 0 6 0 65 12 27
2017 PM-06 43 24 11 7 14 0 0 67 21 34
2014 PM 36 36 14 10 4 0 0 72 14 146
2014 PM-01 30 50 20 0 0 0 0 80 0 10
2014 PM-02 35 30 15 20 0 0 0 65 20 20
2014 PM-03 36 45 18 0 0 0 0 82 0 11
2014 PM-04 34 27 20 12 7 0 0 61 20 41
2014 PM-05 48 41 3 7 0 0 0 90 7 29
2014 PM-06 38 34 10 10 7 0 0 72 17 29

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 44 11 5 3 0 0 81 8 137
2020 PM-02 35 54 11 0 0 0 0 89 0 19
2020 PM-03 31 45 19 6 0 0 0 75 6 33
2020 PM-05 39 48 6 3 4 0 0 87 7 31
2020 PM-06 41 31 12 12 4 0 0 72 16 25
2019 PM 45 36 5 13 1 0 0 81 14 93
2019 PM-01 40 41 0 20 0 0 0 80 20 10
2019 PM-02 40 29 10 21 0 0 0 69 21 10
2019 PM-03 48 41 11 0 0 0 0 89 0 10
2019 PM-04 55 39 0 6 0 0 0 94 6 16
2019 PM-05 34 50 0 16 0 0 0 84 16 18
2019 PM-06 67 10 11 12 0 0 0 77 12 19
2018 PM 38 40 11 8 2 0 0 79 10 119
2018 PM-04 29 47 9 11 3 0 0 76 15 31
2018 PM-05 35 46 6 10 4 0 0 81 13 28
2018 PM-06 42 39 13 6 0 0 0 81 6 23
2017 PM 31 44 5 10 10 1 0 75 20 114
2017 PM-04 31 44 9 10 6 0 0 75 16 33
2017 PM-05 15 56 3 13 12 0 0 71 26 27
2017 PM-06 38 38 6 9 8 0 0 76 17 34
2014 PM 31 32 12 15 11 0 0 62 26 146
2014 PM-01 30 40 10 10 10 0 0 70 20 10
2014 PM-02 15 45 15 15 10 0 0 60 25 20
2014 PM-03 36 36 9 18 0 0 0 73 18 11
2014 PM-04 24 34 12 20 10 0 0 59 29 41
2014 PM-05 41 21 10 14 14 0 0 62 28 29
2014 PM-06 45 28 10 7 10 0 0 72 17 29

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 63 21 10 2 2 2 1 86 4 137
2020 PM-02 72 17 5 0 0 5 0 94 0 19
2020 PM-03 64 18 12 0 0 3 3 88 0 33
2020 PM-05 58 33 3 0 3 3 0 94 3 31
2020 PM-06 63 17 12 4 5 0 0 79 9 25

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 32 12 12 3 4 0 72 16 136
2020 PM-02 45 38 6 10 0 0 0 84 10 19
2020 PM-03 48 32 7 3 0 9 0 89 3 33
2020 PM-05 13 48 14 12 7 6 0 65 20 31
2020 PM-06 40 19 12 20 9 0 0 59 29 25
2019 PM 37 33 12 7 9 2 0 71 16 95
2019 PM-01 48 30 11 0 11 0 0 78 11 10
2019 PM-02 38 34 0 18 10 0 0 72 28 11
2019 PM-03 20 60 20 0 0 0 0 80 0 10
2019 PM-04 55 18 9 6 0 12 0 83 7 16
2019 PM-05 28 28 29 5 10 0 0 55 16 18
2019 PM-06 41 38 5 10 6 0 0 79 16 20
2018 PM 30 35 12 10 6 7 0 71 17 118
2018 PM-04 20 40 19 9 5 6 0 64 16 31
2018 PM-05 22 28 18 11 8 14 0 58 21 27
2018 PM-06 35 41 4 14 6 0 0 76 20 23
2017 PM 27 33 17 12 9 3 0 61 22 114
2017 PM-04 25 40 9 13 12 0 0 65 26 33
2017 PM-05 23 31 18 11 17 0 0 55 27 27
2017 PM-06 19 40 23 9 3 6 0 63 13 34
2014 PM 26 27 15 15 14 3 0 55 30 146
2014 PM-01 30 30 20 0 0 20 0 75 0 10
2014 PM-02 40 15 15 20 10 0 0 55 30 20
2014 PM-03 27 27 45 0 0 0 0 55 0 11
2014 PM-04 20 34 10 17 15 5 0 56 33 41
2014 PM-05 24 24 14 17 17 3 0 50 36 29
2014 PM-06 31 28 14 17 10 0 0 59 28 29

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 25 30 15 10 15 3 2 57 27 137
2020 PM-02 10 44 26 10 5 5 0 57 16 19
2020 PM-03 38 24 9 7 16 7 0 66 24 33
2020 PM-05 13 37 19 12 13 3 3 53 27 31
2020 PM-06 27 21 8 4 33 0 8 52 40 25
2019 PM 19 28 16 12 19 3 3 50 33 95
2019 PM-01 39 20 20 20 0 0 0 59 20 10
2019 PM-02 19 35 16 0 29 0 0 55 29 11
2019 PM-03 9 53 20 18 0 0 0 62 18 10
2019 PM-04 24 29 14 15 6 12 0 60 24 16
2019 PM-05 11 28 17 6 26 6 5 44 37 18
2019 PM-06 26 15 19 15 17 0 9 45 34 20
2018 PM 13 30 12 18 19 3 5 47 40 118
2018 PM-04 3 51 12 15 13 5 0 57 30 31
2018 PM-05 14 28 16 19 15 4 4 46 37 27
2018 PM-06 8 12 8 16 44 0 13 23 68 23
2017 PM 14 17 15 19 27 4 3 33 50 114
2017 PM-04 17 22 19 22 17 3 0 40 41 33
2017 PM-05 13 19 17 20 31 0 0 32 51 27
2017 PM-06 8 11 9 15 39 6 12 23 66 34
2014 PM 13 18 9 16 37 1 5 34 57 146
2014 PM-01 30 20 20 10 10 10 0 56 22 10
2014 PM-02 20 25 5 5 40 0 5 47 47 20
2014 PM-03 9 27 9 27 27 0 0 36 55 11
2014 PM-04 17 24 7 17 29 0 5 44 49 41
2014 PM-05 10 17 14 10 45 3 0 29 57 29
2014 PM-06 3 3 7 31 41 0 14 8 84 29

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 52 21 10 10 5 2 1 75 15 136
2020 PM-02 58 21 0 11 6 0 5 82 18 19
2020 PM-03 39 29 17 9 6 0 0 68 15 33
2020 PM-05 58 19 9 13 0 0 0 78 13 31
2020 PM-06 64 8 8 4 13 0 4 75 17 25
2019 PM 61 24 8 3 0 1 2 89 3 95
2019 PM-01 42 29 20 0 0 10 0 78 0 10
2019 PM-02 74 16 0 10 0 0 0 90 10 11
2019 PM-03 37 63 0 0 0 0 0 100 0 10
2019 PM-04 58 30 6 6 0 0 0 88 6 16
2019 PM-05 67 17 16 0 0 0 0 84 0 18
2019 PM-06 74 11 4 4 0 0 6 91 5 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 53 23 12 4 3 2 3 79 8 136
2020 PM-02 62 23 11 0 0 0 5 89 0 19
2020 PM-03 52 37 6 3 0 0 3 91 3 33
2020 PM-05 49 26 15 6 4 0 0 75 10 31
2020 PM-06 55 8 21 0 4 4 8 72 4 25
2019 PM 59 18 14 5 2 0 2 78 8 95
2019 PM-01 60 20 20 0 0 0 0 80 0 10
2019 PM-02 53 18 10 0 19 0 0 71 19 11
2019 PM-03 62 29 9 0 0 0 0 91 0 10
2019 PM-04 67 15 6 12 0 0 0 82 12 16
2019 PM-05 62 11 22 5 0 0 0 73 5 18
2019 PM-06 59 15 17 0 0 0 10 82 0 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 84 4 2 3 1 3 3 94 4 136
2020 PM-02 84 0 0 0 0 6 10 100 0 19
2020 PM-03 91 3 0 3 0 3 0 97 3 33
2020 PM-05 84 6 3 3 0 4 0 93 3 31
2020 PM-06 85 4 0 0 4 0 8 96 4 25
2019 PM 81 8 7 0 1 2 1 91 1 95
2019 PM-01 89 11 0 0 0 0 0 100 0 10
2019 PM-02 82 0 10 0 0 9 0 89 0 11
2019 PM-03 89 11 0 0 0 0 0 100 0 10
2019 PM-04 94 0 6 0 0 0 0 94 0 16
2019 PM-05 73 17 10 0 0 0 0 90 0 18
2019 PM-06 83 6 6 0 0 0 6 94 0 20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 84 9 2 1 1 1 3 96 2 135
2020 PM-02 85 5 5 0 0 0 5 94 0 19
2020 PM-03 87 10 0 0 0 0 3 100 0 33
2020 PM-05 89 7 0 4 0 0 0 96 4 31
2020 PM-06 80 4 4 0 4 0 8 91 4 24
2019 PM 88 6 1 0 0 1 4 99 0 94
2019 PM-01 71 20 0 0 0 0 10 100 0 10
2019 PM-02 93 0 7 0 0 0 0 93 0 11
2019 PM-03 76 24 0 0 0 0 0 100 0 10
2019 PM-04 100 0 0 0 0 0 0 100 0 15
2019 PM-05 95 0 0 0 0 5 0 100 0 18
2019 PM-06 90 0 0 0 0 0 10 100 0 20

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 35 8 6 5 1 1 81 11 137
2020 PM-02 48 36 5 5 0 0 5 89 6 19
2020 PM-03 36 39 6 9 4 6 0 80 13 33
2020 PM-05 40 37 6 7 10 0 0 77 17 31
2020 PM-06 59 17 11 8 4 0 0 76 12 25
2019 PM 51 23 11 14 2 0 0 74 16 95
2019 PM-01 41 39 11 10 0 0 0 80 10 10
2019 PM-02 54 17 10 19 0 0 0 71 19 11
2019 PM-03 70 11 10 9 0 0 0 81 9 10
2019 PM-04 49 27 12 12 0 0 0 75 12 16
2019 PM-05 41 27 16 16 0 0 0 68 16 18
2019 PM-06 54 30 10 6 0 0 0 84 6 20
2018 PM 33 44 11 8 5 0 0 76 13 119
2018 PM-04 32 48 6 9 5 0 0 80 14 31
2018 PM-05 26 50 17 0 7 0 0 76 7 28
2018 PM-06 23 42 12 20 3 0 0 65 23 23
2017 PM 30 39 11 13 5 1 0 70 19 114
2017 PM-04 31 32 15 17 5 0 0 63 22 33
2017 PM-05 21 41 11 22 5 0 0 62 27 27
2017 PM-06 37 49 8 0 6 0 0 86 6 34
2014 PM 30 34 16 11 9 0 0 64 20 146
2014 PM-01 20 40 40 0 0 0 0 60 0 10
2014 PM-02 5 45 20 20 10 0 0 50 30 20
2014 PM-03 27 45 18 0 9 0 0 73 9 11
2014 PM-04 29 37 22 7 5 0 0 66 12 41
2014 PM-05 31 31 10 14 14 0 0 62 28 29
2014 PM-06 55 24 3 10 7 0 0 79 17 29

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 31 12 8 2 1 1 77 11 137
2020 PM-02 54 25 15 0 0 0 5 84 0 19
2020 PM-03 40 33 9 12 0 3 3 78 13 33
2020 PM-05 40 32 10 15 3 0 0 72 18 31
2020 PM-06 52 15 15 8 9 0 0 68 17 25
2019 PM 43 26 10 16 4 0 0 69 21 95
2019 PM-01 30 60 10 0 0 0 0 90 0 10
2019 PM-02 54 9 19 9 10 0 0 62 18 11
2019 PM-03 52 28 11 9 0 0 0 80 9 10
2019 PM-04 43 36 9 6 6 0 0 79 12 16
2019 PM-05 41 17 11 26 5 0 0 57 31 18
2019 PM-06 55 19 5 22 0 0 0 73 22 20
2018 PM 35 33 22 8 1 1 0 69 10 117
2018 PM-04 34 37 13 10 6 0 0 71 16 30
2018 PM-05 26 34 28 8 0 4 0 63 8 27
2018 PM-06 36 28 27 9 0 0 0 64 9 23
2017 PM 27 33 14 16 8 2 0 61 24 114
2017 PM-04 24 32 14 18 10 3 0 57 28 33
2017 PM-05 23 35 20 10 13 0 0 58 22 27
2017 PM-06 29 38 12 18 3 0 0 67 21 34
2014 PM 29 38 12 12 9 0 0 67 21 146
2014 PM-01 20 70 10 0 0 0 0 90 0 10
2014 PM-02 20 30 15 20 15 0 0 50 35 20
2014 PM-03 27 45 18 9 0 0 0 73 9 11
2014 PM-04 29 44 10 12 5 0 0 73 17 41
2014 PM-05 31 34 10 10 14 0 0 66 24 29
2014 PM-06 38 34 10 14 3 0 0 72 17 29

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 52 33 12 2 2 0 0 85 4 135
2020 PM-03 43 54 3 0 0 0 0 97 0 32
2020 PM-05 55 22 12 6 4 0 0 78 10 31
2020 PM-06 52 29 15 0 4 0 0 81 4 25
2019 PM 46 41 5 7 1 0 0 87 8 94
2019 PM-01 52 48 0 0 0 0 0 100 0 10
2019 PM-02 47 53 0 0 0 0 0 100 0 11
2019 PM-03 50 50 0 0 0 0 0 100 0 10
2019 PM-04 55 39 6 0 0 0 0 94 0 16
2019 PM-05 36 35 11 12 6 0 0 71 18 17
2019 PM-06 54 31 6 10 0 0 0 84 10 20
2018 PM 40 38 11 7 2 2 0 80 9 119
2018 PM-04 41 35 15 5 0 3 0 79 6 31
2018 PM-05 46 31 13 7 0 4 0 80 7 28
2018 PM-06 35 36 10 16 3 0 0 71 19 23
2017 PM 34 41 9 8 7 0 0 76 15 114
2017 PM-04 34 35 18 11 3 0 0 68 13 33
2017 PM-05 25 48 4 10 14 0 0 73 23 27
2017 PM-06 36 43 10 4 7 0 0 79 11 34
2014 PM 33 35 13 11 8 1 0 68 19 146
2014 PM-01 30 50 10 10 0 0 0 80 10 10
2014 PM-02 25 40 5 20 10 0 0 65 30 20
2014 PM-03 45 27 27 0 0 0 0 73 0 11
2014 PM-04 37 32 12 7 12 0 0 68 20 41
2014 PM-05 28 45 14 7 7 0 0 72 14 29
2014 PM-06 41 28 7 17 3 3 0 71 21 29

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 32 46 9 9 2 1 0 80 11 135
2020 PM-02 45 38 6 6 0 5 0 87 6 19
2020 PM-03 24 63 10 3 0 0 0 87 3 32
2020 PM-05 25 40 10 19 3 3 0 67 23 31
2020 PM-06 47 25 12 11 4 0 0 73 16 25
2019 PM 37 35 16 10 0 2 0 74 10 95
2019 PM-01 30 41 10 10 0 10 0 78 11 10
2019 PM-02 45 27 18 0 0 10 0 80 0 11
2019 PM-03 40 50 10 0 0 0 0 90 0 10
2019 PM-04 36 52 0 12 0 0 0 88 12 16
2019 PM-05 29 23 32 16 0 0 0 52 16 18
2019 PM-06 45 29 16 10 0 0 0 74 10 20
2018 PM 24 44 22 5 3 1 1 70 8 118
2018 PM-04 17 45 29 6 3 0 0 62 9 31
2018 PM-05 18 43 28 4 4 0 4 64 8 27
2018 PM-06 31 35 17 10 8 0 0 66 18 23
2017 PM 20 43 16 13 5 3 0 64 19 114
2017 PM-04 17 39 16 18 6 3 0 58 25 33
2017 PM-05 16 49 12 17 5 0 0 66 22 27
2017 PM-06 19 50 16 10 3 3 0 71 13 34

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 63 25 6 4 1 1 0 89 5 136
2020 PM-02 56 39 5 0 0 0 0 95 0 19
2020 PM-03 68 23 3 3 3 0 0 91 6 33
2020 PM-05 72 15 3 6 0 4 0 90 6 31
2020 PM-06 59 20 17 0 4 0 0 79 4 24
2019 PM 67 23 2 4 2 1 0 92 7 95
2019 PM-01 60 30 0 10 0 0 0 90 10 10
2019 PM-02 65 9 0 7 10 10 0 81 19 11
2019 PM-03 61 20 19 0 0 0 0 81 0 10
2019 PM-04 70 30 0 0 0 0 0 100 0 16
2019 PM-05 78 17 0 5 0 0 0 95 5 18
2019 PM-06 73 21 0 6 0 0 0 94 6 20
2018 PM 66 25 4 1 2 1 0 92 4 119
2018 PM-04 66 26 5 3 0 0 0 92 3 31
2018 PM-05 66 16 7 4 4 4 0 85 8 28
2018 PM-06 52 44 3 0 0 0 0 97 0 23
2017 PM 56 28 4 6 5 1 0 85 12 114
2017 PM-04 46 32 9 12 0 0 0 78 12 33
2017 PM-05 58 29 0 9 5 0 0 86 14 27
2017 PM-06 67 17 3 2 11 0 0 84 13 34
2014 PM 47 34 10 4 4 0 1 81 8 146
2014 PM-01 70 20 10 0 0 0 0 90 0 10
2014 PM-02 30 40 20 0 5 0 5 74 5 20
2014 PM-03 64 18 9 9 0 0 0 82 9 11
2014 PM-04 54 24 7 7 7 0 0 78 15 41
2014 PM-05 45 38 10 3 3 0 0 83 7 29
2014 PM-06 48 41 3 3 3 0 0 90 7 29

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 43 28 20 8 2 0 0 71 9 137
2020 PM-02 45 25 12 11 6 0 0 70 18 19
2020 PM-03 53 23 21 3 0 0 0 76 3 33
2020 PM-05 46 30 17 4 3 0 0 77 7 31
2020 PM-06 33 32 19 16 0 0 0 65 16 25
2019 PM 38 30 15 13 3 0 1 69 16 95
2019 PM-01 50 19 21 10 0 0 0 70 10 10
2019 PM-02 9 29 10 34 18 0 0 38 53 11
2019 PM-03 38 33 9 21 0 0 0 70 21 10
2019 PM-04 54 27 7 6 0 0 6 86 6 16
2019 PM-05 44 39 11 6 0 0 0 83 6 18
2019 PM-06 40 44 16 0 0 0 0 84 0 20
2018 PM 41 32 19 6 1 0 1 74 7 119
2018 PM-04 35 39 27 0 0 0 0 73 0 31
2018 PM-05 66 16 8 11 0 0 0 82 11 28
2018 PM-06 45 33 11 3 4 0 4 81 8 23
2017 PM 45 23 16 12 1 1 2 70 13 114
2017 PM-04 61 16 12 11 0 0 0 77 11 33
2017 PM-05 42 21 21 13 0 0 4 66 13 27
2017 PM-06 47 30 4 14 3 3 0 79 17 34
2014 PM 38 31 18 5 5 1 1 71 10 146
2014 PM-01 0 40 40 10 10 0 0 40 20 10
2014 PM-02 45 35 10 0 0 5 5 89 0 20
2014 PM-03 36 27 27 9 0 0 0 64 9 11
2014 PM-04 44 29 22 2 2 0 0 73 5 41
2014 PM-05 41 34 14 3 3 0 3 79 7 29
2014 PM-06 38 31 14 10 7 0 0 69 17 29

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 57 43 136
2020 PM-02 57 43 19
2020 PM-03 66 34 33
2020 PM-05 63 37 31
2020 PM-06 46 54 24

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 75 9 8 1 0 2 5 90 1 137
2020 PM-02 83 6 0 0 0 0 11 100 0 19
2020 PM-03 70 15 10 3 0 3 0 87 3 33
2020 PM-05 74 7 6 0 0 3 9 93 0 31
2020 PM-06 80 8 12 0 0 0 0 88 0 25

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PM 26 30 44 136
2020 PM-02 20 17 63 19
2020 PM-03 18 43 39 33
2020 PM-05 33 19 48 31
2020 PM-06 28 44 28 25
2019 PM 30 31 39 95
2019 PM-01 42 20 38 10
2019 PM-02 19 37 44 11
2019 PM-03 19 43 38 10
2019 PM-04 28 23 49 16
2019 PM-05 39 28 34 18
2019 PM-06 21 46 33 20
2018 PM 25 34 40 118
2018 PM-03 29 25 46 12
2018 PM-04 31 35 34 31
2018 PM-05 24 20 56 28
2018 PM-06 30 34 36 23
2017 PM 26 34 40 114
2017 PM-04 25 33 42 33
2017 PM-05 25 23 52 27
2017 PM-06 29 42 29 34
2014 PM 38 27 34 146
2014 PM-01 50 20 30 10
2014 PM-02 35 45 20 20
2014 PM-03 27 36 36 11
2014 PM-04 46 5 49 41
2014 PM-05 52 28 21 29
2014 PM-06 17 45 38 29

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PM 11 17 59 0 0 13 35
2020 PM-05 9 10 57 0 0 23 10
2019 PM 17 7 57 0 0 19 28
2018 PM 8 13 62 6 8 3 30
2018 PM-04 0 20 70 0 11 0 10
2017 PM 14 14 50 6 4 11 30
2014 PM 11 9 66 4 9999 11 56
2014 PM-04 11 5 63 0 9999 21 19
2014 PM-05 20 0 73 7 9999 0 15
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 71 21 5 2 1 0 0 92 2 137
2020 PM-02 72 28 0 0 0 0 0 100 0 19
2020 PM-03 75 25 0 0 0 0 0 100 0 33
2020 PM-05 64 22 7 7 0 0 0 86 7 31
2020 PM-06 76 15 4 0 4 0 0 92 4 25
2019 PM 64 26 7 3 0 0 0 90 3 94
2019 PM-01 61 29 10 0 0 0 0 90 0 10
2019 PM-02 72 18 0 10 0 0 0 90 10 11
2019 PM-03 87 13 0 0 0 0 0 100 0 10
2019 PM-04 67 18 15 0 0 0 0 85 0 16
2019 PM-05 41 47 12 0 0 0 0 88 0 17
2019 PM-06 64 30 6 0 0 0 0 94 0 20
2018 PM 67 27 2 4 0 0 0 94 4 119
2018 PM-04 65 30 3 3 0 0 0 95 3 31
2018 PM-05 63 34 3 0 0 0 0 97 0 28
2018 PM-06 42 49 0 9 0 0 0 91 9 23
2017 PM 56 27 8 4 5 0 0 83 9 114
2017 PM-04 62 26 6 3 4 0 0 88 6 33
2017 PM-05 40 32 18 5 5 0 0 72 10 27
2017 PM-06 62 24 3 4 7 0 0 86 11 34
2014 PM 52 34 8 3 3 0 0 86 7 146
2014 PM-01 30 60 10 0 0 0 0 90 0 10
2014 PM-02 50 40 5 5 0 0 0 90 5 20
2014 PM-03 64 27 9 0 0 0 0 91 0 11
2014 PM-04 51 37 2 5 5 0 0 88 10 41
2014 PM-05 59 24 10 3 3 0 0 83 7 29
2014 PM-06 52 24 14 3 7 0 0 76 10 29

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 42 38 12 4 2 1 0 81 7 137
2020 PM-02 74 21 5 0 0 0 0 95 0 19
2020 PM-03 56 37 6 0 0 0 0 94 0 33
2020 PM-05 25 46 17 6 3 3 0 73 10 31
2020 PM-06 27 32 20 12 9 0 0 59 21 25
2019 PM 44 39 7 8 1 1 0 84 9 95
2019 PM-01 50 50 0 0 0 0 0 100 0 10
2019 PM-02 54 37 0 10 0 0 0 90 10 11
2019 PM-03 67 21 13 0 0 0 0 87 0 10
2019 PM-04 53 47 0 0 0 0 0 100 0 16
2019 PM-05 23 39 22 10 0 5 0 65 11 18
2019 PM-06 44 29 0 23 4 0 0 73 27 20
2018 PM 33 41 12 9 5 0 0 74 14 118
2018 PM-04 27 58 12 3 0 0 0 85 3 31
2018 PM-05 21 36 30 14 0 0 0 56 14 27
2018 PM-06 29 25 3 18 25 0 0 54 43 23
2017 PM 29 39 8 16 8 0 0 67 25 114
2017 PM-04 33 44 9 10 4 0 0 77 13 33
2017 PM-05 33 25 15 15 12 0 0 58 27 27
2017 PM-06 21 32 3 31 13 0 0 53 44 34
2014 PM 36 34 15 8 8 0 0 69 16 146
2014 PM-01 20 70 10 0 0 0 0 90 0 10
2014 PM-02 30 45 20 5 0 0 0 75 5 20
2014 PM-03 55 9 36 0 0 0 0 64 0 11
2014 PM-04 39 29 10 12 10 0 0 68 22 41
2014 PM-05 41 34 7 7 10 0 0 76 17 29
2014 PM-06 31 28 17 14 10 0 0 59 24 29

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 3 21 32 27 14 2 1 43 25 136
2020 PM-02 0 20 16 43 15 5 0 61 22 19
2020 PM-03 3 18 34 15 27 3 0 43 22 33
2020 PM-05 4 20 28 36 9 0 3 47 24 31
2020 PM-06 4 39 23 25 8 0 0 34 43 25
2019 PM 5 17 26 24 25 3 0 50 23 92
2019 PM-02 0 16 19 37 18 10 0 61 18 11
2019 PM-04 0 0 16 31 40 13 0 81 0 15
2019 PM-05 12 23 22 22 21 0 0 43 35 18
2019 PM-06 5 28 27 15 26 0 0 40 33 19
2018 PM 2 23 25 25 18 3 3 46 27 119
2018 PM-04 3 34 18 13 23 3 7 39 41 31
2018 PM-05 3 27 23 25 18 4 0 45 31 28
2018 PM-06 0 25 43 10 22 0 0 33 25 23
2017 PM 7 22 34 18 15 0 4 35 30 113
2017 PM-04 4 20 45 18 11 0 3 29 24 33
2017 PM-05 8 20 32 23 9 0 8 34 30 27
2017 PM-06 10 23 28 17 22 0 0 39 33 33
2014 PM 12 26 31 18 12 1 1 31 38 145
2014 PM-01 30 30 20 20 0 0 0 20 60 10
2014 PM-02 0 32 26 26 16 0 0 42 32 19
2014 PM-03 9 18 36 9 27 0 0 36 27 11
2014 PM-04 2 32 41 15 5 2 2 21 36 41
2014 PM-05 17 28 34 7 14 0 0 21 45 29
2014 PM-06 14 14 21 31 21 0 0 52 28 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 4 8 33 29 24 3 0 54 12 136
2020 PM-02 5 11 27 26 27 5 0 55 17 19
2020 PM-03 0 3 34 27 30 6 0 61 3 33
2020 PM-05 4 14 28 25 26 3 0 53 19 31
2020 PM-06 4 8 35 40 13 0 0 53 12 25
2019 PM 7 16 27 23 22 3 2 48 24 94
2019 PM-01 10 11 50 20 10 0 0 30 20 10
2019 PM-02 0 0 26 27 38 10 0 72 0 11
2019 PM-03 0 10 21 22 28 11 9 62 12 10
2019 PM-04 0 12 19 39 30 0 0 69 12 16
2019 PM-05 6 22 28 22 10 6 5 37 31 18
2019 PM-06 11 17 36 16 21 0 0 37 27 19
2018 PM 10 13 32 21 18 3 2 41 24 117
2018 PM-03 0 0 44 18 31 0 8 52 0 12
2018 PM-04 16 12 30 18 14 6 3 36 31 31
2018 PM-05 12 7 28 22 23 4 4 48 21 27
2018 PM-06 13 30 22 22 13 0 0 35 43 23
2017 PM 11 17 30 23 15 1 4 40 29 113
2017 PM-04 10 10 41 27 10 0 3 38 20 33
2017 PM-05 12 7 32 24 12 0 12 41 22 27
2017 PM-06 10 33 32 14 11 0 0 25 43 33
2014 PM 10 14 29 26 19 1 0 46 24 146
2014 PM-01 0 10 30 40 20 0 0 60 10 10
2014 PM-02 10 20 25 25 15 5 0 42 32 20
2014 PM-03 0 18 45 9 27 0 0 36 18 11
2014 PM-04 10 10 27 39 12 2 0 53 20 41
2014 PM-05 10 14 31 21 24 0 0 45 24 29
2014 PM-06 10 17 28 21 24 0 0 45 28 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 12 30 27 21 1 1 49 20 136
2020 PM-02 0 11 35 33 15 5 0 51 12 19
2020 PM-03 3 12 31 19 32 3 0 53 16 33
2020 PM-05 15 7 32 24 22 0 0 46 22 31
2020 PM-06 12 12 31 29 15 0 0 45 24 25
2019 PM 15 13 30 21 22 0 0 42 28 95
2019 PM-01 10 10 40 20 20 0 0 41 19 10
2019 PM-02 19 7 18 17 38 0 0 55 27 11
2019 PM-03 0 11 51 9 29 0 0 38 11 10
2019 PM-04 0 25 33 12 31 0 0 43 25 16
2019 PM-05 28 6 39 27 0 0 0 27 34 18
2019 PM-06 18 13 20 30 20 0 0 49 31 20
2018 PM 6 14 31 24 23 2 1 48 20 118
2018 PM-04 6 18 38 10 23 5 0 35 25 31
2018 PM-05 13 21 27 28 11 0 0 39 34 28
2018 PM-06 4 11 46 23 15 0 0 38 16 22
2017 PM 17 16 28 21 16 0 1 37 34 113
2017 PM-04 17 18 31 24 8 0 3 33 36 33
2017 PM-05 28 15 40 8 10 0 0 17 43 27
2017 PM-06 15 18 20 22 22 0 2 46 34 33
2014 PM 19 23 26 17 14 1 1 31 43 145
2014 PM-01 0 30 30 40 0 0 0 40 30 10
2014 PM-02 5 15 25 30 15 5 5 50 22 20
2014 PM-03 18 0 36 27 18 0 0 45 18 11
2014 PM-04 17 32 27 10 12 2 0 23 50 41
2014 PM-05 31 24 28 10 7 0 0 17 55 29
2014 PM-06 14 18 21 14 29 0 4 44 33 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 2 6 22 37 31 2 0 70 8 136
2020 PM-02 0 5 17 29 44 5 0 77 5 19
2020 PM-03 0 0 19 42 32 6 0 79 0 33
2020 PM-05 0 16 27 30 27 0 0 57 16 31
2020 PM-06 8 8 27 49 8 0 0 57 16 25
2019 PM 7 3 21 31 35 2 1 68 10 93
2019 PM-01 10 0 29 41 20 0 0 61 10 10
2019 PM-02 19 0 33 0 38 10 0 42 22 11
2019 PM-03 0 0 30 41 18 0 11 67 0 10
2019 PM-04 0 0 0 33 67 0 0 100 0 15
2019 PM-05 6 6 24 33 26 6 0 63 13 18
2019 PM-06 0 5 23 36 35 0 0 71 5 19
2018 PM 1 6 35 27 29 2 1 57 7 119
2018 PM-04 3 11 31 26 25 5 0 53 14 31
2018 PM-05 0 4 40 24 33 0 0 57 4 28
2018 PM-06 0 7 44 31 18 0 0 49 7 23
2017 PM 5 14 27 27 23 2 2 52 20 113
2017 PM-04 10 5 44 23 13 3 3 38 16 33
2017 PM-05 0 21 20 33 22 4 0 58 21 27
2017 PM-06 7 21 19 23 30 0 0 53 28 33
2014 PM 6 10 27 36 20 1 0 57 16 146
2014 PM-01 0 30 40 20 10 0 0 30 30 10
2014 PM-02 0 5 10 60 25 0 0 85 5 20
2014 PM-03 0 9 27 27 36 0 0 64 9 11
2014 PM-04 0 10 44 37 7 2 0 45 10 41
2014 PM-05 7 10 28 38 17 0 0 55 17 29
2014 PM-06 10 3 17 31 38 0 0 69 14 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 6 13 27 21 29 4 1 52 20 136
2020 PM-02 5 0 42 11 37 5 0 51 5 19
2020 PM-03 0 15 15 25 38 6 0 67 16 33
2020 PM-05 17 10 14 28 22 6 3 55 30 31
2020 PM-06 4 23 44 18 12 0 0 29 27 25
2019 PM 8 18 24 17 29 1 3 48 26 93
2019 PM-01 0 30 40 11 19 0 0 30 30 10
2019 PM-02 22 37 0 11 31 0 0 42 58 10
2019 PM-03 0 10 43 0 37 0 11 41 11 10
2019 PM-04 0 0 20 24 44 6 6 77 0 16
2019 PM-05 0 23 17 21 34 0 5 58 24 18
2019 PM-06 6 22 26 32 14 0 0 46 28 19
2018 PM 4 10 31 26 23 3 2 52 16 118
2018 PM-04 5 21 21 17 23 6 7 45 30 31
2018 PM-05 4 10 19 33 30 4 0 66 14 27
2018 PM-06 12 9 40 16 24 0 0 40 20 23
2017 PM 11 21 26 20 17 3 4 39 33 114
2017 PM-04 12 24 21 23 8 6 5 35 41 33
2017 PM-05 9 17 29 13 27 0 5 43 27 27
2017 PM-06 13 22 39 16 10 0 0 26 35 34
2014 PM 10 16 28 21 22 2 1 44 27 146
2014 PM-01 0 0 50 20 20 10 0 44 0 10
2014 PM-02 0 20 45 15 20 0 0 35 20 20
2014 PM-03 0 18 45 18 9 9 0 30 20 11
2014 PM-04 10 20 32 20 17 2 0 38 30 41
2014 PM-05 10 24 14 21 28 0 3 50 36 29
2014 PM-06 14 7 14 31 31 0 3 64 21 29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 9 29 26 21 6 0 49 20 136
2020 PM-02 16 12 26 25 21 0 0 45 28 19
2020 PM-03 3 3 30 19 33 12 0 59 7 33
2020 PM-05 10 11 14 34 22 9 0 62 23 31
2020 PM-06 4 4 54 22 16 0 0 38 8 25
2019 PM 15 20 27 20 16 3 0 37 35 94
2019 PM-01 10 29 30 20 11 0 0 31 38 10
2019 PM-02 18 17 17 10 28 10 0 42 39 11
2019 PM-03 0 20 29 31 9 11 0 45 22 10
2019 PM-04 12 12 12 33 31 0 0 64 24 16
2019 PM-05 17 12 44 16 5 6 0 22 31 18
2019 PM-06 0 34 34 17 15 0 0 32 34 19
2018 PM 12 18 34 17 13 3 4 32 31 119
2018 PM-04 11 31 19 22 11 3 3 35 45 31
2018 PM-05 7 11 44 14 15 4 7 32 20 28
2018 PM-06 16 18 48 8 4 0 6 13 36 23
2017 PM 14 16 22 25 14 4 4 43 33 114
2017 PM-04 10 11 23 41 6 3 6 52 23 33
2017 PM-05 16 17 19 12 23 7 7 40 38 27
2017 PM-06 14 19 29 25 10 3 0 37 34 34
2014 PM 8 16 24 27 21 1 3 50 25 145
2014 PM-01 20 20 40 10 10 0 0 20 40 10
2014 PM-02 5 32 32 16 16 0 0 32 37 19
2014 PM-03 0 0 18 64 9 0 9 80 0 11
2014 PM-04 5 12 27 24 24 5 2 53 18 41
2014 PM-05 10 24 17 31 14 0 3 46 36 29
2014 PM-06 7 3 21 31 34 0 3 68 11 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 6 7 28 31 24 4 0 57 14 135
2020 PM-02 0 0 32 38 25 5 0 66 0 19
2020 PM-03 3 6 29 27 27 9 0 59 10 33
2020 PM-05 13 8 35 22 22 0 0 44 21 30
2020 PM-06 9 11 28 36 15 0 0 52 20 25
2019 PM 8 20 28 23 17 2 1 42 29 95
2019 PM-01 0 0 59 22 19 0 0 41 0 10
2019 PM-02 10 26 19 18 18 9 0 40 39 11
2019 PM-03 0 0 19 41 29 0 11 79 0 10
2019 PM-04 0 18 33 25 25 0 0 49 18 16
2019 PM-05 11 33 29 21 0 5 0 22 47 18
2019 PM-06 13 25 30 15 18 0 0 33 38 20
2018 PM 4 21 31 22 17 2 3 41 27 119
2018 PM-04 3 34 19 19 19 5 0 41 39 31
2018 PM-05 0 24 47 21 7 0 0 28 24 28
2018 PM-06 12 14 47 14 12 0 0 27 26 23
2017 PM 10 16 31 26 14 1 2 41 27 114
2017 PM-04 14 18 28 27 8 3 3 36 34 33
2017 PM-05 15 15 36 26 9 0 0 35 29 27
2017 PM-06 6 19 36 20 18 0 0 38 25 34
2014 PM 10 17 33 17 20 3 1 38 28 146
2014 PM-01 0 0 60 20 10 10 0 33 0 10
2014 PM-02 0 10 30 25 25 5 5 56 11 20
2014 PM-03 0 18 45 9 27 0 0 36 18 11
2014 PM-04 7 20 39 17 15 2 0 33 28 41
2014 PM-05 21 17 21 17 21 3 0 39 39 29
2014 PM-06 10 21 24 17 28 0 0 45 31 29

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 6 8 30 31 24 1 1 56 14 137
2020 PM-02 0 22 30 33 9 5 0 45 23 19
2020 PM-03 3 9 21 32 35 0 0 67 12 33
2020 PM-05 7 0 35 36 18 0 3 57 7 31
2020 PM-06 0 4 36 35 25 0 0 60 4 25
2019 PM 7 16 20 33 23 0 1 57 23 95
2019 PM-01 19 29 31 11 10 0 0 20 48 10
2019 PM-02 10 17 9 29 35 0 0 65 27 11
2019 PM-03 0 0 29 29 31 0 11 67 0 10
2019 PM-04 0 6 26 25 42 0 0 67 6 16
2019 PM-05 6 16 40 32 5 0 0 37 22 18
2019 PM-06 13 25 4 39 19 0 0 58 37 20

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 32 19 12 5 2 0 64 17 136
2020 PM-02 45 39 15 0 0 0 0 85 0 19
2020 PM-03 35 43 16 4 0 3 0 80 4 33
2020 PM-05 16 29 18 21 10 6 0 48 33 31
2020 PM-06 32 16 20 19 13 0 0 48 32 25
2019 PM 25 41 9 16 7 2 0 67 24 93
2019 PM-02 35 55 0 0 0 10 0 100 0 11
2019 PM-04 43 24 9 18 0 6 0 71 20 16
2019 PM-05 6 54 12 11 18 0 0 60 29 17
2019 PM-06 20 34 11 31 4 0 0 54 36 20

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 61 18 9 6 4 3 0 81 10 136
2020 PM-02 62 28 0 0 0 11 0 100 0 19
2020 PM-03 64 16 9 6 0 6 0 84 6 33
2020 PM-05 62 16 10 10 3 0 0 78 13 31
2020 PM-06 57 12 16 12 4 0 0 68 16 25
2019 PM 60 21 10 8 1 0 0 81 9 95
2019 PM-01 30 41 29 0 0 0 0 71 0 10
2019 PM-02 62 28 0 10 0 0 0 90 10 11
2019 PM-03 57 32 11 0 0 0 0 89 0 10
2019 PM-04 73 21 6 0 0 0 0 94 0 16
2019 PM-05 57 22 6 16 0 0 0 79 16 18
2019 PM-06 69 0 15 16 0 0 0 69 16 20
2018 PM 50 29 3 8 6 2 2 82 15 119
2018 PM-04 43 41 3 7 3 3 0 87 10 31
2018 PM-05 52 37 0 7 4 0 0 89 11 28
2018 PM-06 35 23 8 18 6 0 10 64 26 23
2017 PM 45 23 11 11 8 1 1 69 20 114
2017 PM-04 38 33 6 5 15 0 3 73 21 33
2017 PM-05 38 19 10 25 9 0 0 56 33 27
2017 PM-06 52 20 11 10 6 0 0 72 17 34
2014 PM 42 25 12 9 10 1 1 69 19 146
2014 PM-01 40 40 20 0 0 0 0 80 0 10
2014 PM-02 25 15 25 25 10 0 0 40 35 20
2014 PM-03 64 27 0 0 9 0 0 91 9 11
2014 PM-04 49 22 5 7 10 5 2 76 18 41
2014 PM-05 41 31 7 14 7 0 0 72 21 29
2014 PM-06 48 24 14 3 10 0 0 72 14 29

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 67 24 4 3 1 1 0 92 4 135
2020 PM-03 74 20 3 0 0 3 0 97 0 33
2020 PM-05 64 33 0 0 3 0 0 97 3 30
2020 PM-06 57 23 8 12 0 0 0 80 12 25
2019 PM 59 33 3 4 1 0 0 92 5 95
2019 PM-01 49 51 0 0 0 0 0 100 0 10
2019 PM-02 73 27 0 0 0 0 0 100 0 11
2019 PM-03 70 30 0 0 0 0 0 100 0 10
2019 PM-04 67 27 6 0 0 0 0 94 0 16
2019 PM-05 40 37 12 11 0 0 0 77 11 18
2019 PM-06 69 27 0 4 0 0 0 96 4 20
2018 PM 58 28 4 6 2 1 1 87 9 119
2018 PM-04 57 40 0 3 0 0 0 97 3 31
2018 PM-05 52 38 7 0 4 0 0 90 4 28
2018 PM-06 56 21 4 14 0 0 4 81 15 23
2017 PM 52 33 5 7 3 0 0 85 10 114
2017 PM-04 49 42 0 10 0 0 0 90 10 33
2017 PM-05 35 48 10 4 4 0 0 83 7 27
2017 PM-06 65 16 9 6 4 0 0 80 10 34
2014 PM 41 36 12 8 3 1 0 78 10 146
2014 PM-01 70 30 0 0 0 0 0 100 0 10
2014 PM-02 15 40 25 15 5 0 0 55 20 20
2014 PM-03 73 27 0 0 0 0 0 100 0 11
2014 PM-04 24 44 12 15 2 2 0 70 18 41
2014 PM-05 55 34 7 0 3 0 0 90 3 29
2014 PM-06 48 34 14 0 3 0 0 83 3 29

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 55 26 11 3 2 2 1 83 6 136
2020 PM-02 68 17 5 0 0 11 0 95 0 19
2020 PM-03 52 30 10 3 0 3 3 87 3 33
2020 PM-05 52 22 10 10 6 0 0 74 16 30
2020 PM-06 60 16 16 4 4 0 0 76 8 25
2019 PM 54 29 10 5 1 1 0 84 6 95
2019 PM-01 60 30 0 10 0 0 0 90 10 10
2019 PM-02 63 27 10 0 0 0 0 90 0 11
2019 PM-03 57 43 0 0 0 0 0 100 0 10
2019 PM-04 61 25 9 6 0 0 0 85 6 16
2019 PM-05 34 45 16 5 0 0 0 79 5 18
2019 PM-06 59 17 16 4 0 4 0 79 5 20
2018 PM 49 35 11 4 2 0 1 84 5 119
2018 PM-04 44 53 3 0 0 0 0 97 0 31
2018 PM-05 42 41 13 0 4 0 0 83 4 28
2018 PM-06 47 23 12 14 0 0 4 73 15 23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 31 9 6 2 3 0 82 8 136
2020 PM-02 60 28 0 0 6 5 0 94 6 19
2020 PM-03 51 37 9 0 0 3 0 91 0 33
2020 PM-05 42 33 9 13 0 3 0 77 13 31
2020 PM-06 52 19 15 9 4 0 0 71 13 25
2019 PM 48 35 10 5 1 1 0 83 7 95
2019 PM-01 40 50 10 0 0 0 0 90 0 10
2019 PM-02 62 28 0 10 0 0 0 90 10 11
2019 PM-03 51 49 0 0 0 0 0 100 0 10
2019 PM-04 61 33 6 0 0 0 0 94 0 16
2019 PM-05 34 39 11 10 0 5 0 78 11 18
2019 PM-06 45 24 14 10 6 0 0 70 16 20
2018 PM 52 30 9 5 4 0 0 82 9 118
2018 PM-04 53 38 9 0 0 0 0 91 0 31
2018 PM-05 31 40 11 11 8 0 0 71 18 27
2018 PM-06 47 33 3 10 6 0 0 80 16 23
2017 PM 37 41 8 10 3 1 0 79 13 114
2017 PM-04 30 52 6 6 6 0 0 81 12 33
2017 PM-05 33 34 12 18 4 0 0 67 22 27
2017 PM-06 40 34 9 14 0 3 0 76 14 34
2014 PM 41 33 13 8 4 0 1 74 12 146
2014 PM-01 50 50 0 0 0 0 0 100 0 10
2014 PM-02 40 35 15 5 0 0 5 79 5 20
2014 PM-03 64 36 0 0 0 0 0 100 0 11
2014 PM-04 39 37 10 10 5 0 0 76 15 41
2014 PM-05 34 31 14 14 7 0 0 66 21 29
2014 PM-06 41 28 17 10 3 0 0 69 14 29

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 26 14 5 3 5 0 77 8 135
2020 PM-03 53 36 6 0 0 6 0 94 0 33
2020 PM-05 30 28 18 14 7 3 0 60 21 31
2020 PM-06 44 19 28 9 0 0 0 63 9 25
2019 PM 54 27 11 2 1 5 0 85 3 94
2019 PM-01 40 40 21 0 0 0 0 79 0 10
2019 PM-02 72 18 0 0 0 10 0 100 0 11
2019 PM-03 72 19 9 0 0 0 0 91 0 10
2019 PM-04 67 25 9 0 0 0 0 91 0 16
2019 PM-05 33 34 23 5 0 5 0 70 6 18
2019 PM-06 59 24 0 5 0 12 0 95 5 19
2018 PM 47 31 11 4 4 2 1 81 8 117
2018 PM-04 65 28 6 0 0 0 0 94 0 31
2018 PM-05 24 35 22 11 8 0 0 60 19 27
2018 PM-06 42 32 9 6 6 6 0 78 12 23
2017 PM 33 35 17 10 2 3 0 70 13 114
2017 PM-04 29 38 25 3 3 3 0 68 5 33
2017 PM-05 33 29 19 19 0 0 0 62 19 27
2017 PM-06 37 31 10 15 3 3 0 70 19 34
2014 PM 41 29 18 8 1 3 1 73 9 146
2014 PM-01 40 40 10 0 0 10 0 89 0 10
2014 PM-02 40 25 20 5 0 5 5 72 6 20
2014 PM-03 64 27 0 0 0 9 0 100 0 11
2014 PM-04 41 27 22 5 2 2 0 70 8 41
2014 PM-05 38 38 17 7 0 0 0 76 7 29
2014 PM-06 41 21 17 17 0 3 0 64 18 29

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 69 20 7 3 1 0 0 89 4 136
2020 PM-02 78 22 0 0 0 0 0 100 0 19
2020 PM-03 84 13 3 0 0 0 0 97 0 33
2020 PM-05 61 19 11 6 3 0 0 80 9 31
2020 PM-06 59 26 12 4 0 0 0 84 4 25
2019 PM 66 25 5 2 1 0 0 92 3 95
2019 PM-01 80 20 0 0 0 0 0 100 0 10
2019 PM-02 91 9 0 0 0 0 0 100 0 11
2019 PM-03 100 0 0 0 0 0 0 100 0 10
2019 PM-04 73 21 6 0 0 0 0 94 0 16
2019 PM-05 39 55 0 5 0 0 0 95 5 18
2019 PM-06 59 25 10 6 0 0 0 84 6 20
2018 PM 66 22 5 7 0 0 0 88 7 117
2018 PM-04 66 31 3 0 0 0 0 97 0 31
2018 PM-05 64 17 12 8 0 0 0 80 8 26
2018 PM-06 47 25 12 16 0 0 0 72 16 23
2017 PM 45 42 7 3 2 1 0 88 5 114
2017 PM-04 39 53 6 0 3 0 0 91 3 33
2017 PM-05 43 40 12 5 0 0 0 83 5 27
2017 PM-06 44 39 3 7 4 3 0 86 11 34
2014 PM 53 32 5 4 5 0 0 85 10 146
2014 PM-01 80 10 10 0 0 0 0 90 0 10
2014 PM-02 50 45 0 0 5 0 0 95 5 20
2014 PM-03 73 27 0 0 0 0 0 100 0 11
2014 PM-04 54 27 7 5 7 0 0 80 12 41
2014 PM-05 52 31 3 7 7 0 0 83 14 29
2014 PM-06 45 38 7 7 3 0 0 83 10 29

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 16 10 3 2 8 3 82 6 136
2020 PM-02 55 22 12 0 0 11 0 86 0 19
2020 PM-03 67 19 0 3 0 12 0 97 3 33
2020 PM-05 50 15 6 6 10 6 6 74 19 31
2020 PM-06 71 4 21 4 0 0 0 75 4 25

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 32 23 26 8 2 9 0 61 11 136
2020 PM-02 57 11 10 6 0 16 0 81 7 19
2020 PM-03 31 27 27 4 0 12 0 65 4 33
2020 PM-05 13 34 29 15 7 3 0 48 23 31
2020 PM-06 36 15 39 9 0 0 0 51 9 25

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 25 6 4 3 5 2 86 7 136
2020 PM-02 62 21 6 0 0 11 0 93 0 19
2020 PM-03 66 18 7 3 0 7 0 90 3 33
2020 PM-05 43 35 0 7 6 6 3 86 14 31
2020 PM-06 55 28 8 8 0 0 0 84 8 25

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 35 24 12 5 6 11 8 73 13 135
2020 PM-02 37 33 10 0 0 10 11 87 0 19
2020 PM-03 31 36 6 3 0 12 12 88 4 32
2020 PM-05 35 9 6 9 7 21 12 66 24 31
2020 PM-06 33 19 19 8 13 8 0 56 23 25
2019 PM 42 20 14 9 3 7 5 70 13 93
2019 PM-02 63 17 10 0 0 10 0 89 0 11
2019 PM-04 49 15 6 6 0 12 12 84 8 16
2019 PM-05 47 10 16 10 0 10 6 68 12 18
2019 PM-06 37 30 6 12 5 5 5 74 19 19
2018 PM 29 25 19 8 3 11 4 64 13 119
2018 PM-04 33 25 18 10 3 11 0 65 14 31
2018 PM-05 24 23 23 4 7 15 4 58 14 28
2018 PM-06 21 34 32 4 0 0 9 61 5 23
2017 PM 29 29 15 9 11 3 4 63 21 114
2017 PM-04 28 34 15 10 13 0 0 62 23 33
2017 PM-05 15 30 21 8 15 4 6 50 26 27
2017 PM-06 44 22 14 11 4 2 3 70 16 34
2014 PM 21 26 18 14 11 5 4 52 27 146
2014 PM-01 40 0 40 10 0 10 0 44 11 10
2014 PM-02 10 15 25 25 15 5 5 28 44 20
2014 PM-03 36 27 9 9 9 0 9 70 20 11
2014 PM-04 20 34 10 15 12 5 5 59 30 41
2014 PM-05 10 31 28 14 7 10 0 46 23 29
2014 PM-06 34 24 14 7 10 3 7 65 19 29

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 32 9 7 3 2 0 80 11 135
2020 PM-02 57 37 5 0 0 0 0 95 0 19
2020 PM-03 65 29 0 0 0 6 0 100 0 32
2020 PM-05 21 37 20 16 7 0 0 58 22 31
2020 PM-06 43 24 15 13 5 0 0 67 18 25
2019 PM 51 24 8 9 2 5 1 80 11 94
2019 PM-01 50 19 0 21 0 0 10 77 23 10
2019 PM-02 72 9 10 0 0 10 0 89 0 11
2019 PM-03 60 40 0 0 0 0 0 100 0 10
2019 PM-04 44 27 16 13 0 0 0 72 13 15
2019 PM-05 33 51 0 5 0 10 0 94 6 18
2019 PM-06 64 10 14 6 0 6 0 79 6 20
2018 PM 32 40 10 8 5 2 3 76 14 118
2018 PM-04 38 41 13 5 3 0 0 79 8 31
2018 PM-05 25 37 14 10 7 4 3 67 18 27
2018 PM-06 25 38 13 10 9 0 5 66 20 23
2017 PM 31 29 17 11 7 3 3 63 19 114
2017 PM-04 29 27 10 22 9 0 3 58 32 33
2017 PM-05 31 29 18 10 5 8 0 64 16 27
2017 PM-06 33 35 17 3 6 0 7 73 9 34
2014 PM 36 33 15 10 4 2 0 71 14 146
2014 PM-01 40 50 10 0 0 0 0 90 0 10
2014 PM-02 35 35 20 0 5 5 0 74 5 20
2014 PM-03 45 36 18 0 0 0 0 82 0 11
2014 PM-04 29 37 12 12 7 2 0 68 20 41
2014 PM-05 45 21 14 14 3 3 0 68 18 29
2014 PM-06 38 34 14 10 3 0 0 72 14 29

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 49 26 14 8 2 1 0 76 10 135
2020 PM-02 69 26 0 0 0 5 0 100 0 19
2020 PM-03 62 25 9 4 0 0 0 87 4 33
2020 PM-05 23 36 19 13 6 3 0 61 20 31
2020 PM-06 43 15 20 17 5 0 0 59 22 25
2019 PM 47 22 20 7 3 1 0 70 10 95
2019 PM-01 29 40 32 0 0 0 0 68 0 10
2019 PM-02 74 26 0 0 0 0 0 100 0 11
2019 PM-03 77 10 13 0 0 0 0 87 0 10
2019 PM-04 48 19 21 12 0 0 0 67 12 16
2019 PM-05 28 24 28 16 0 5 0 54 17 18
2019 PM-06 50 19 25 0 6 0 0 69 6 20
2018 PM 37 34 14 12 3 1 0 71 15 118
2018 PM-04 40 37 15 9 0 0 0 76 9 31
2018 PM-05 29 22 21 24 0 4 0 53 25 27
2018 PM-06 24 26 22 14 15 0 0 50 29 23

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 18 20 7 8 8 2 62 17 135
2020 PM-02 53 16 11 0 0 15 5 86 0 19
2020 PM-03 39 24 13 6 3 12 3 75 11 32
2020 PM-05 19 13 34 9 13 9 3 36 25 31
2020 PM-06 44 16 19 12 9 0 0 59 21 25
2019 PM 32 18 19 8 8 13 1 58 19 93
2019 PM-01 59 20 21 0 0 0 0 79 0 10
2019 PM-02 50 10 9 0 0 30 0 87 0 10
2019 PM-03 18 32 30 0 9 11 0 56 10 10
2019 PM-04 21 13 33 7 0 20 6 45 10 15
2019 PM-05 22 22 29 16 5 5 0 47 22 18
2019 PM-06 45 13 10 16 10 6 0 62 27 20
2018 PM 19 22 19 11 8 15 6 51 24 118
2018 PM-04 15 29 21 7 11 11 6 53 21 31
2018 PM-05 19 19 20 14 4 20 4 50 24 27
2018 PM-06 26 15 8 18 21 4 9 46 45 23
2017 PM 19 13 24 16 18 9 1 35 38 114
2017 PM-04 15 14 20 12 31 8 0 32 47 33
2017 PM-05 19 17 28 13 15 8 0 39 30 27
2017 PM-06 26 12 29 15 15 3 0 40 31 34
2014 PM 17 16 17 12 16 14 7 43 36 146
2014 PM-01 30 10 10 0 0 50 0 80 0 10
2014 PM-02 5 10 30 10 10 15 20 23 31 20
2014 PM-03 9 18 27 0 9 27 9 43 14 11
2014 PM-04 10 24 22 12 17 10 5 40 34 41
2014 PM-05 24 17 14 14 24 3 3 44 41 29
2014 PM-06 31 14 7 10 17 14 7 57 35 29

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 36 1 6 1 0 0 92 6 137
2020 PM-02 57 39 0 5 0 0 0 95 5 19
2020 PM-03 62 35 0 3 0 0 0 97 3 33
2020 PM-05 41 49 0 6 4 0 0 90 10 31
2020 PM-06 52 37 8 4 0 0 0 89 4 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 29 6 6 1 0 2 86 7 137
2020 PM-02 57 38 5 0 0 0 0 95 0 19
2020 PM-03 58 27 6 6 0 0 3 88 6 33
2020 PM-05 49 35 9 7 0 0 0 84 7 31
2020 PM-06 49 28 11 8 4 0 0 77 12 25
2019 PM 72 21 1 3 2 0 0 94 5 95
2019 PM-01 61 39 0 0 0 0 0 100 0 10
2019 PM-02 91 9 0 0 0 0 0 100 0 11
2019 PM-03 62 38 0 0 0 0 0 100 0 10
2019 PM-04 82 12 6 0 0 0 0 94 0 16
2019 PM-05 84 10 0 0 6 0 0 94 6 18
2019 PM-06 69 20 0 11 0 0 0 89 11 20
2017 PM 44 36 2 13 5 0 0 80 18 114
2017 PM-04 34 36 7 20 4 0 0 69 23 33
2017 PM-05 36 39 0 12 13 0 0 75 25 27
2017 PM-06 62 28 0 10 0 0 0 90 10 34
2014 PM 52 23 3 8 15 0 0 75 23 146
2014 PM-01 50 40 0 10 0 0 0 90 10 10
2014 PM-02 40 40 5 15 0 0 0 80 15 20
2014 PM-03 45 27 0 9 18 0 0 73 27 11
2014 PM-04 59 20 2 7 12 0 0 78 20 41
2014 PM-05 41 10 7 3 38 0 0 52 41 29
2014 PM-06 76 17 0 0 7 0 0 93 7 29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 28 5 6 2 1 1 86 9 136
2020 PM-02 53 37 10 0 0 0 0 90 0 19
2020 PM-03 70 27 0 3 0 0 0 97 3 33
2020 PM-05 52 29 3 9 4 3 0 83 13 31
2020 PM-06 45 32 12 8 4 0 0 76 12 25
2019 PM 66 24 3 4 2 0 0 90 6 95
2019 PM-01 71 19 0 10 0 0 0 90 10 10
2019 PM-02 72 18 0 10 0 0 0 90 10 11
2019 PM-03 79 21 0 0 0 0 0 100 0 10
2019 PM-04 73 21 6 0 0 0 0 94 0 16
2019 PM-05 51 44 6 0 0 0 0 94 0 18
2019 PM-06 78 11 6 5 0 0 0 89 5 20
2017 PM 51 29 9 7 3 1 0 81 10 114
2017 PM-04 52 28 10 10 0 0 0 80 10 33
2017 PM-05 46 30 11 5 5 4 0 79 10 27
2017 PM-06 61 25 0 11 3 0 0 86 14 34
2014 PM 53 28 8 6 3 1 0 82 10 146
2014 PM-01 60 30 10 0 0 0 0 90 0 10
2014 PM-02 55 45 0 0 0 0 0 100 0 20
2014 PM-03 45 27 18 9 0 0 0 73 9 11
2014 PM-04 56 27 7 5 5 0 0 83 10 41
2014 PM-05 48 28 7 10 3 3 0 79 14 29
2014 PM-06 66 17 7 7 3 0 0 83 10 29

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 79 15 4 1 0 1 0 94 1 137
2020 PM-02 72 23 5 0 0 0 0 95 0 19
2020 PM-03 78 13 3 6 0 0 0 91 6 33
2020 PM-05 80 16 0 0 0 4 0 100 0 31
2020 PM-06 80 12 8 0 0 0 0 92 0 25
2017 PM 70 20 4 2 3 1 0 91 5 114
2017 PM-04 62 32 0 4 0 3 0 96 4 33
2017 PM-05 78 9 0 0 14 0 0 86 14 27
2017 PM-06 59 26 11 4 0 0 0 85 4 34
2014 PM 69 20 4 1 4 0 1 90 6 146
2014 PM-01 90 10 0 0 0 0 0 100 0 10
2014 PM-02 75 10 0 5 0 0 10 94 6 20
2014 PM-03 73 18 9 0 0 0 0 91 0 11
2014 PM-04 61 24 5 0 10 0 0 85 10 41
2014 PM-05 62 28 7 0 3 0 0 90 3 29
2014 PM-06 72 21 3 3 0 0 0 93 3 29

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 63 20 10 2 1 2 1 86 4 137
2020 PM-02 80 14 5 0 0 0 0 95 0 19
2020 PM-03 72 13 12 0 0 3 0 87 0 33
2020 PM-05 49 32 12 3 0 3 0 84 3 31
2020 PM-06 72 12 8 0 4 4 0 88 4 25
2019 PM 67 18 10 2 1 2 0 86 3 95
2019 PM-01 49 31 20 0 0 0 0 80 0 10
2019 PM-02 91 9 0 0 0 0 0 100 0 11
2019 PM-03 57 43 0 0 0 0 0 100 0 10
2019 PM-04 72 15 6 0 6 0 0 88 6 16
2019 PM-05 67 11 10 5 0 6 0 83 6 18
2019 PM-06 70 0 25 0 0 5 0 74 0 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 6 94 137
2020 PM-02 0 100 19
2020 PM-03 0 100 33
2019 PM 9 91 95
2019 PM-01 0 100 10
2019 PM-02 0 100 11
2019 PM-03 0 100 10
2018 PM 10 90 117
2018 PM-03 0 100 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 43 57 12

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 45 55 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 43 57 12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 42 58 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 47 53 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 47 53 12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 43 57 12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 58 42 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 20 7 18 4 3 35 13 53 13 136
2020 PM-02 37 5 6 5 0 37 10 78 10 19
2020 PM-03 25 3 22 0 0 39 12 56 0 33
2020 PM-05 3 3 13 0 6 58 17 25 24 31
2020 PM-06 17 8 28 8 4 27 8 38 19 25
2019 PM 19 11 22 2 7 29 9 50 15 95
2019 PM-01 20 10 30 0 0 20 19 50 0 10
2019 PM-02 35 9 9 0 0 28 19 84 0 11
2019 PM-03 29 9 21 0 0 23 18 65 0 10
2019 PM-04 17 12 29 0 0 30 12 51 0 16
2019 PM-05 6 6 18 11 5 49 5 27 35 18
2019 PM-06 21 14 24 0 16 25 0 47 21 20
2018 PM 15 13 21 5 7 27 11 46 19 117
2018 PM-03 38 0 0 0 8 31 24 83 17 12
2018 PM-04 18 13 30 3 5 22 9 44 13 31
2018 PM-05 3 4 30 7 11 38 7 12 33 28
2018 PM-06 4 17 31 12 10 18 9 29 30 22
2017 PM 8 11 24 9 11 29 9 30 32 114
2017 PM-04 5 4 24 16 12 28 12 14 46 33
2017 PM-05 0 14 38 0 5 33 11 24 9 27
2017 PM-06 13 22 13 10 13 25 3 49 33 34
2014 PM 12 7 22 11 8 29 12 31 31 146
2014 PM-01 20 0 20 0 0 60 0 50 0 10
2014 PM-02 0 10 20 10 10 30 20 20 40 20
2014 PM-03 9 9 18 0 0 27 36 50 0 11
2014 PM-04 10 2 24 12 7 34 10 22 35 41
2014 PM-05 14 14 31 7 3 28 3 40 15 29
2014 PM-06 21 7 10 21 7 21 14 42 42 29

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 21 18 2 3 9 0 74 6 136
2020 PM-02 69 11 10 0 0 10 0 89 0 19
2020 PM-03 57 27 9 0 0 7 0 90 0 33
2020 PM-05 22 20 26 3 10 18 0 51 16 31
2020 PM-06 40 20 32 0 5 4 0 62 5 25
2019 PM 48 22 11 7 2 8 1 78 10 95
2019 PM-01 41 20 20 0 0 10 10 76 0 10
2019 PM-02 73 17 0 0 0 10 0 100 0 11
2019 PM-03 67 13 20 0 0 0 0 80 0 10
2019 PM-04 35 52 7 0 0 6 0 92 0 16
2019 PM-05 34 17 12 11 0 26 0 69 15 18
2019 PM-06 55 19 11 16 0 0 0 73 16 20
2018 PM 33 27 18 5 8 10 0 67 14 116
2018 PM-03 68 18 0 14 0 0 0 86 14 12
2018 PM-04 26 44 16 3 3 8 0 77 6 31
2018 PM-05 20 11 39 7 11 11 0 36 21 27
2018 PM-06 26 30 23 0 22 0 0 55 22 22
2017 PM 26 20 24 9 8 13 0 53 20 114
2017 PM-04 17 22 28 13 5 14 0 46 22 33
2017 PM-05 27 20 38 0 9 7 0 50 9 27
2017 PM-06 27 22 17 10 13 11 0 55 25 34
2014 PM 27 26 19 7 7 12 2 62 16 146
2014 PM-01 50 20 20 0 0 10 0 78 0 10
2014 PM-02 20 30 20 0 5 20 5 67 7 20
2014 PM-03 55 18 18 0 0 9 0 80 0 11
2014 PM-04 12 29 22 7 7 20 2 53 19 41
2014 PM-05 31 34 17 7 3 3 3 70 11 29
2014 PM-06 34 17 17 14 7 10 0 58 23 29

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 4 96 136
2020 PM-02 0 100 19

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 26 5 18 1 3 35 13 58 9 135
2020 PM-02 43 0 11 0 0 32 15 80 0 19
2020 PM-03 27 3 16 3 0 40 12 62 6 33
2020 PM-05 14 0 10 0 10 53 14 41 30 31
2020 PM-06 25 4 24 4 0 39 4 50 8 25
2019 PM 27 6 19 3 3 30 12 57 11 95
2019 PM-01 30 10 21 0 0 30 10 66 0 10
2019 PM-02 45 0 17 0 0 28 10 72 0 11
2019 PM-03 29 9 11 0 0 33 18 78 0 10
2019 PM-04 24 0 22 0 0 36 18 51 0 16
2019 PM-05 11 11 23 5 0 43 5 44 10 18
2019 PM-06 31 9 10 5 10 20 15 61 23 20
2018 PM 18 8 23 2 3 37 9 49 9 119
2018 PM-04 13 10 33 0 0 42 3 41 0 31
2018 PM-05 10 7 31 4 8 38 4 29 19 28
2018 PM-06 17 4 29 6 3 22 18 36 16 23
2017 PM 10 9 20 6 2 44 8 40 18 114
2017 PM-04 2 13 24 4 5 43 9 32 18 33
2017 PM-05 4 7 20 5 4 54 7 27 22 27
2017 PM-06 15 8 13 10 0 45 8 50 21 34
2014 PM 11 11 19 1 3 39 15 48 10 146
2014 PM-01 20 0 20 0 0 50 10 50 0 10
2014 PM-02 0 25 10 0 0 40 25 71 0 20
2014 PM-03 18 0 18 0 0 36 27 50 0 11
2014 PM-04 10 10 17 2 2 41 17 47 12 41
2014 PM-05 14 3 34 3 0 45 0 31 6 29
2014 PM-06 14 21 14 0 7 28 17 63 13 29

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 19 18 3 3 10 1 73 7 136
2020 PM-02 69 6 15 0 0 10 0 84 0 19
2020 PM-03 60 24 6 3 0 7 0 90 3 33
2020 PM-05 26 20 26 3 10 15 0 54 16 31
2020 PM-06 44 16 27 9 0 4 0 62 10 25
2019 PM 48 19 17 4 2 9 1 75 7 95
2019 PM-01 41 10 30 0 0 10 10 62 0 10
2019 PM-02 65 26 0 0 0 10 0 100 0 11
2019 PM-03 68 9 23 0 0 0 0 77 0 10
2019 PM-04 49 31 9 0 0 12 0 90 0 16
2019 PM-05 34 17 18 5 0 26 0 69 7 18
2019 PM-06 50 24 11 11 4 0 0 74 15 20
2018 PM 40 23 17 3 3 13 1 73 8 119
2018 PM-04 36 33 22 0 0 9 0 76 0 31
2018 PM-05 20 21 27 4 11 18 0 49 18 28
2018 PM-06 34 23 28 6 3 6 0 60 10 23
2017 PM 23 24 20 4 3 23 3 63 11 114
2017 PM-04 18 27 16 4 5 22 9 64 13 33
2017 PM-05 17 31 28 5 4 16 0 56 10 27
2017 PM-06 24 21 21 8 3 23 0 58 14 34
2014 PM 29 21 19 3 4 21 3 65 10 146
2014 PM-01 60 10 20 0 0 10 0 78 0 10
2014 PM-02 30 35 10 0 0 15 10 87 0 20
2014 PM-03 45 18 18 0 0 18 0 78 0 11
2014 PM-04 17 24 22 2 5 24 5 59 10 41
2014 PM-05 31 14 28 7 0 21 0 57 9 29
2014 PM-06 31 21 14 3 7 21 3 68 14 29

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 6 94 136
2020 PM-02 5 95 19
2020 PM-03 9 91 33
2020 PM-05 0 100 31
2020 PM-06 8 92 25

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 11 89 136
2020 PM-02 26 74 19
2020 PM-03 9 91 33
2020 PM-05 6 94 31
2020 PM-06 11 89 25
2019 PM 16 84 95
2019 PM-01 10 90 10
2019 PM-02 26 74 11
2019 PM-03 23 77 10
2019 PM-04 0 100 16
2019 PM-05 22 78 18
2019 PM-06 14 86 20
2017 PM 19 81 114
2017 PM-04 18 82 33
2017 PM-06 27 73 34
2014 PM 18 82 146
2014 PM-01 0 100 10
2014 PM-02 35 65 20
2014 PM-04 15 85 41
2014 PM-06 21 79 29

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 53 47 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 100 0 15
2019 PM 86 14 15
2017 PM 100 0 22
2014 PM 92 8 26

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 81 19 0 0 0 0 0 100 0 15
2019 PM 64 22 0 14 0 0 0 86 14 13
2017 PM 68 24 0 8 0 0 0 92 8 22
2014 PM 54 17 8 13 8 0 0 71 21 24

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 60 28 4 4 3 1 1 89 7 136
2020 PM-02 69 21 0 0 10 0 0 90 10 19
2020 PM-03 58 36 0 3 0 3 0 97 3 33
2020 PM-05 47 34 3 6 7 0 3 83 14 31
2020 PM-06 77 16 4 0 0 4 0 96 0 25
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 28 7 6 4 1 0 83 10 136
2020 PM-02 62 38 0 0 0 0 0 100 0 19
2020 PM-03 64 23 3 6 0 4 0 91 6 33
2020 PM-05 32 43 10 9 6 0 0 75 15 31
2020 PM-06 43 28 8 16 5 0 0 71 21 25

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 59 28 7 5 2 0 0 86 7 136
2020 PM-02 79 16 5 0 0 0 0 95 0 19
2020 PM-03 67 27 3 3 0 0 0 94 3 33
2020 PM-05 38 39 10 6 7 0 0 78 13 31
2020 PM-06 59 21 8 8 4 0 0 80 12 25

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 61 23 8 6 2 0 0 84 8 136
2020 PM-02 84 11 5 0 0 0 0 95 0 19
2020 PM-03 60 31 3 6 0 0 0 91 6 33
2020 PM-05 43 28 10 12 7 0 0 72 19 31
2020 PM-06 64 16 15 0 4 0 0 80 4 25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 25 10 2 2 1 3 85 5 135
2020 PM-02 68 21 6 0 0 0 5 94 0 19
2020 PM-03 72 19 3 3 0 3 0 94 3 33
2020 PM-05 40 25 26 3 7 0 0 64 10 30
2020 PM-06 55 25 16 0 0 0 4 83 0 25

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 65 20 8 2 1 1 3 89 3 135
2020 PM-02 79 16 0 0 0 0 5 100 0 19
2020 PM-03 81 10 3 0 0 3 3 97 0 32
2020 PM-05 42 26 16 6 4 3 3 73 11 31
2020 PM-06 68 17 15 0 0 0 0 85 0 25

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 81 11 3 1 1 3 1 95 2 136
2020 PM-02 84 6 10 0 0 0 0 90 0 19
2020 PM-03 81 13 3 0 0 3 0 97 0 33
2020 PM-05 76 9 0 3 0 7 5 96 4 31
2020 PM-06 92 0 4 0 0 4 0 96 0 25

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 68 20 10 1 1 1 0 88 2 136
2020 PM-02 84 11 5 0 0 0 0 95 0 19
2020 PM-03 80 12 9 0 0 0 0 91 0 33
2020 PM-05 50 25 15 3 4 3 0 77 7 31
2020 PM-06 75 18 8 0 0 0 0 92 0 25

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 67 23 2 4 3 1 0 90 8 135
2020 PM-02 79 16 0 0 5 0 0 95 5 19
2020 PM-03 63 31 3 0 0 3 0 97 0 32
2020 PM-05 56 31 0 6 7 0 0 87 13 31
2020 PM-06 75 8 4 8 5 0 0 83 13 25

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 72 19 3 3 1 1 0 92 4 135
2020 PM-02 84 16 0 0 0 0 0 100 0 19
2020 PM-03 81 12 4 0 0 3 0 96 0 32
2020 PM-05 65 22 3 4 6 0 0 87 10 31
2020 PM-06 68 25 0 8 0 0 0 92 8 25

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 96 4 27
2020 PM-06 100 0 14

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 27 27 19 15 4 4 4 58 21 26
2020 PM-06 21 31 27 14 0 0 7 56 15 14

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 56 29 9 4 1 1 0 86 5 136
2020 PM-02 74 21 0 0 0 5 0 100 0 19
2020 PM-03 73 18 7 3 0 0 0 91 3 33
2020 PM-05 29 52 10 6 3 0 0 81 9 31
2020 PM-06 52 27 12 9 0 0 0 79 9 25
2019 PM 46 30 14 7 0 3 0 78 8 95
2019 PM-01 30 40 10 11 0 10 0 77 12 10
2019 PM-02 45 37 9 10 0 0 0 82 10 11
2019 PM-03 58 23 19 0 0 0 0 81 0 10
2019 PM-04 48 34 0 12 0 6 0 87 13 16
2019 PM-05 38 33 18 5 0 5 0 75 6 18
2019 PM-06 60 19 21 0 0 0 0 79 0 20
2018 PM 43 32 11 6 3 5 0 79 9 118
2018 PM-02 50 23 18 0 0 8 0 80 0 12
2018 PM-04 57 22 13 8 0 0 0 79 8 31
2018 PM-05 35 38 13 0 7 7 0 78 8 28
2018 PM-06 37 46 6 6 6 0 0 82 12 23
2017 PM 35 30 11 12 7 6 0 69 19 114
2017 PM-04 42 29 10 13 0 5 0 75 14 33
2017 PM-05 42 28 16 10 5 0 0 70 15 27
2017 PM-06 21 33 7 12 19 8 0 58 34 34

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 33 4 10 7 0 0 79 17 136
2020 PM-02 48 36 5 10 0 0 0 85 10 19
2020 PM-03 43 43 3 6 6 0 0 85 12 33
2020 PM-05 36 39 3 13 10 0 0 74 22 31
2020 PM-06 55 16 0 16 13 0 0 71 29 25

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 24 8 1 3 0 0 88 5 136
2020 PM-02 72 28 0 0 0 0 0 100 0 19
2020 PM-03 73 18 0 6 3 0 0 91 9 33
2020 PM-05 50 31 13 0 7 0 0 81 7 31
2020 PM-06 63 20 12 0 5 0 0 83 5 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 51 30 9 5 5 0 0 81 10 136
2020 PM-02 46 48 5 0 0 0 0 95 0 19
2020 PM-03 70 18 6 0 6 0 0 88 6 33
2020 PM-05 40 35 6 9 10 0 0 75 19 31
2020 PM-06 44 27 12 13 4 0 0 71 17 25
2019 PM 46 28 16 8 2 1 0 74 10 95
2019 PM-01 40 29 20 11 0 0 0 69 11 10
2019 PM-02 46 28 16 10 0 0 0 74 10 11
2019 PM-03 49 22 29 0 0 0 0 71 0 10
2019 PM-04 54 34 12 0 0 0 0 88 0 16
2019 PM-05 45 45 5 0 0 5 0 94 0 18
2019 PM-06 53 14 16 11 6 0 0 68 17 20
2018 PM 38 34 14 8 4 2 0 74 12 119
2018 PM-04 32 47 10 8 3 0 0 79 11 31
2018 PM-05 45 26 18 0 7 4 0 74 8 28
2018 PM-06 25 45 9 15 6 0 0 70 21 23
2017 PM 26 35 16 11 8 4 0 63 20 114
2017 PM-04 17 51 16 10 6 0 0 68 17 33
2017 PM-05 26 27 15 16 9 8 0 57 27 27
2017 PM-06 29 23 17 13 15 3 0 53 29 34

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 40 18 9 4 0 0 69 13 27
2020 PM-06 35 36 29 0 0 0 0 71 0 14
2019 PM 57 15 14 10 5 0 0 71 15 21
2019 PM-06 59 8 17 17 0 0 0 66 17 12

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 23 14 7 11 0 1 68 18 137
2020 PM-02 59 26 5 5 0 0 5 90 5 19
2020 PM-03 47 21 10 15 3 0 3 71 19 33
2020 PM-05 53 13 9 3 22 0 0 66 25 31
2020 PM-06 35 36 13 8 8 0 0 71 16 25

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 36 29 18 9 7 1 1 65 16 134
2020 PM-03 36 25 25 6 6 0 3 62 12 33
2020 PM-04 28 45 5 6 11 5 0 77 17 18
2020 PM-05 37 29 10 15 10 0 0 65 25 31
2020 PM-06 36 36 25 4 0 0 0 71 4 25
2019 PM 25 29 18 16 11 1 1 55 27 95
2019 PM-01 0 40 10 20 22 10 0 44 46 10
2019 PM-02 45 17 18 10 10 0 0 62 19 11
2019 PM-03 30 24 19 28 0 0 0 53 28 10
2019 PM-04 21 37 6 6 30 0 0 58 36 16
2019 PM-05 32 34 11 17 5 0 0 67 22 18
2019 PM-06 22 23 34 21 0 0 0 45 21 20
2018 PM 32 35 16 8 7 0 1 68 16 119
2018 PM-04 17 31 15 19 18 0 0 48 37 31
2018 PM-05 48 28 7 4 11 0 3 78 15 28
2018 PM-06 33 27 24 12 0 0 4 63 12 23
2017 PM 32 30 9 12 12 1 4 65 25 114
2017 PM-04 32 34 0 13 10 3 9 74 26 33
2017 PM-05 33 30 9 17 7 0 4 66 25 27
2017 PM-06 21 31 14 15 19 0 0 52 34 34

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 17 25 31 19 7 1 1 43 26 136
2020 PM-02 26 20 31 17 6 0 0 46 23 19
2020 PM-03 17 36 25 12 3 3 3 57 16 33
2020 PM-05 12 28 31 20 10 0 0 40 29 31
2020 PM-06 17 8 39 28 8 0 0 25 36 25
2019 PM 22 28 25 17 7 0 0 50 24 95
2019 PM-01 11 30 39 20 0 0 0 41 20 10
2019 PM-02 0 37 9 35 19 0 0 37 55 11
2019 PM-03 20 50 9 11 10 0 0 70 21 10
2019 PM-04 31 32 31 6 0 0 0 63 6 16
2019 PM-05 38 12 29 16 5 0 0 50 22 18
2019 PM-06 21 37 36 5 0 0 0 59 5 20
2018 PM 23 32 24 15 4 1 1 56 20 118
2018 PM-04 13 28 36 17 3 3 0 43 21 31
2018 PM-05 39 26 11 17 4 0 4 68 21 28
2018 PM-06 21 41 26 4 8 0 0 61 12 22
2017 PM 21 28 30 13 6 0 2 50 19 113
2017 PM-04 11 33 36 8 6 0 5 47 15 32
2017 PM-05 29 20 29 15 4 0 3 51 20 27
2017 PM-06 21 36 21 19 4 0 0 57 23 34

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 26 20 9 4 1 1 66 14 136
2020 PM-02 42 32 16 5 0 0 5 78 5 19
2020 PM-03 40 28 17 10 0 3 3 72 10 33
2020 PM-05 25 30 22 14 9 0 0 55 23 31
2020 PM-06 37 15 28 12 8 0 0 52 20 25
2019 PM 46 25 19 6 4 0 0 71 11 94
2019 PM-01 31 29 30 10 0 0 0 60 10 10
2019 PM-02 38 26 9 18 10 0 0 63 28 11
2019 PM-03 51 19 30 0 0 0 0 70 0 10
2019 PM-04 70 24 0 6 0 0 0 94 6 16
2019 PM-05 44 23 23 5 5 0 0 67 10 18
2019 PM-06 40 36 18 5 0 0 0 77 5 19
2018 PM 36 30 20 8 3 1 2 68 11 119
2018 PM-04 17 35 28 11 7 3 0 53 19 31
2018 PM-05 39 38 13 7 0 0 4 79 7 28
2018 PM-06 51 13 25 4 3 0 4 67 8 23
2017 PM 30 30 24 9 4 0 3 62 14 114
2017 PM-04 13 37 29 10 6 0 5 53 17 33
2017 PM-05 42 27 24 5 0 0 3 71 5 27
2017 PM-06 45 23 13 14 6 0 0 67 20 34

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 24 22 13 9 1 0 55 22 135
2020 PM-02 25 21 21 22 11 0 0 46 33 19
2020 PM-03 35 30 19 10 0 6 0 69 10 33
2020 PM-05 28 32 12 14 14 0 0 60 28 31
2020 PM-06 22 17 32 17 13 0 0 38 29 24
2019 PM 20 28 17 19 14 1 1 49 34 95
2019 PM-01 10 30 30 10 21 0 0 40 30 10
2019 PM-02 10 9 18 34 19 10 0 20 59 11
2019 PM-03 38 22 0 21 10 0 9 66 34 10
2019 PM-04 19 51 18 12 0 0 0 70 12 16
2019 PM-05 33 16 11 23 17 0 0 49 40 18
2019 PM-06 11 43 19 22 6 0 0 54 27 20
2018 PM 27 26 25 13 5 1 2 55 19 119
2018 PM-04 24 20 30 20 3 3 0 46 24 31
2018 PM-05 42 20 24 3 4 4 4 67 7 28
2018 PM-06 14 34 32 13 8 0 0 48 21 23
2017 PM 27 24 18 16 11 2 2 52 29 113
2017 PM-04 21 29 21 15 6 3 5 55 22 33
2017 PM-05 35 17 20 8 16 0 3 54 25 27
2017 PM-06 18 30 18 21 13 0 0 48 34 34

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 60 17 13 3 2 1 5 81 5 136
2020 PM-02 68 11 10 0 0 0 11 89 0 19
2020 PM-03 62 19 7 0 0 3 9 92 0 33
2020 PM-05 56 24 13 3 4 0 0 80 7 31
2020 PM-06 50 15 20 12 4 0 0 65 16 25
2019 PM 66 20 3 1 1 1 7 94 2 95
2019 PM-01 70 20 0 0 0 10 0 100 0 10
2019 PM-02 44 28 0 0 0 0 28 100 0 11
2019 PM-03 50 9 21 0 0 0 20 74 0 10
2019 PM-04 87 13 0 0 0 0 0 100 0 16
2019 PM-05 65 24 0 0 5 0 5 94 6 18
2019 PM-06 74 20 6 0 0 0 0 94 0 20
2018 PM 65 15 10 1 1 1 7 87 2 118
2018 PM-02 65 8 0 0 0 0 27 100 0 12
2018 PM-04 58 19 14 0 3 3 3 81 4 31
2018 PM-05 74 7 7 3 0 0 10 89 3 28
2018 PM-06 64 17 19 0 0 0 0 81 0 23
2017 PM 54 20 8 5 2 0 11 83 8 113
2017 PM-04 61 21 6 4 0 0 9 90 4 32
2017 PM-05 61 18 12 0 0 0 10 87 0 27
2017 PM-06 44 27 7 12 8 0 3 73 20 34

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 28 16 15 10 0 0 59 25 136
2020 PM-02 53 25 5 16 0 0 0 78 16 19
2020 PM-03 20 35 21 21 3 0 0 55 24 33
2020 PM-05 26 34 15 13 13 0 0 59 26 31
2020 PM-06 36 20 12 15 17 0 0 56 32 25
2019 PM 45 28 15 7 5 0 0 73 12 95
2019 PM-01 20 30 30 10 10 0 0 50 20 10
2019 PM-02 46 17 10 7 19 0 0 63 27 11
2019 PM-03 22 40 28 10 0 0 0 62 10 10
2019 PM-04 44 32 12 6 6 0 0 76 12 16
2019 PM-05 49 30 11 5 5 0 0 79 10 18
2019 PM-06 64 26 6 4 0 0 0 90 4 20
2018 PM 51 20 21 5 3 1 0 71 8 119
2018 PM-04 43 8 34 6 6 3 0 53 12 31
2018 PM-05 60 10 16 10 4 0 0 71 13 28
2018 PM-06 53 27 20 0 0 0 0 80 0 23
2017 PM 40 29 16 12 3 0 1 69 15 113
2017 PM-04 36 28 16 17 0 0 4 67 17 33
2017 PM-05 47 26 9 13 5 0 0 73 18 26
2017 PM-06 40 22 25 10 3 0 0 63 12 34

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 32 17 21 14 11 0 5 52 26 136
2020 PM-02 48 16 15 5 6 0 10 71 13 19
2020 PM-03 19 25 22 18 13 0 4 46 32 32
2020 PM-05 30 16 20 19 13 0 3 47 33 31
2020 PM-06 37 12 27 8 9 0 8 53 18 25

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 41 28 19 9 3 1 1 69 12 135
2020 PM-02 57 27 10 0 0 5 0 89 0 19
2020 PM-03 47 22 22 6 0 0 3 71 6 32
2020 PM-05 22 39 16 16 6 0 0 61 22 31
2020 PM-06 36 20 33 8 4 0 0 56 12 25
2019 PM 39 29 21 7 3 0 0 69 10 95
2019 PM-01 30 30 21 10 10 0 0 60 19 10
2019 PM-02 46 17 17 19 0 0 0 63 19 11
2019 PM-03 49 42 9 0 0 0 0 91 0 10
2019 PM-04 51 37 12 0 0 0 0 88 0 16
2019 PM-05 22 40 32 5 0 0 0 63 5 18
2019 PM-06 45 19 20 10 6 0 0 65 16 20
2018 PM 34 30 21 7 7 1 1 65 14 119
2018 PM-04 26 35 22 5 9 3 0 63 15 31
2018 PM-05 36 28 20 6 10 0 0 64 16 28
2018 PM-06 27 28 22 16 8 0 0 55 23 23
2017 PM 25 33 26 8 7 0 2 59 15 113
2017 PM-04 27 29 20 11 10 0 3 58 22 33
2017 PM-05 21 38 30 11 0 0 0 59 11 26
2017 PM-06 13 40 34 3 10 0 0 53 12 34

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 29 40 20 7 4 1 0 69 10 135
2020 PM-02 37 31 27 0 0 5 0 72 0 19
2020 PM-03 37 44 7 9 0 3 0 84 9 32
2020 PM-05 25 29 30 10 6 0 0 54 16 31
2020 PM-06 21 36 23 12 8 0 0 57 20 25
2019 PM 41 34 15 9 2 0 0 74 11 95
2019 PM-01 52 39 10 0 0 0 0 90 0 10
2019 PM-02 45 29 17 9 0 0 0 74 9 11
2019 PM-03 47 22 21 10 0 0 0 70 10 10
2019 PM-04 52 36 12 0 0 0 0 88 0 16
2019 PM-05 22 40 22 11 5 0 0 62 17 18
2019 PM-06 40 35 9 17 0 0 0 75 17 20
2018 PM 39 26 20 8 6 1 1 65 14 119
2018 PM-04 21 33 25 9 9 3 0 56 19 31
2018 PM-05 43 18 22 10 7 0 0 61 16 28
2018 PM-06 33 22 20 14 11 0 0 55 25 23
2017 PM 26 33 21 11 8 0 1 60 19 113
2017 PM-04 24 33 22 9 10 0 3 58 20 33
2017 PM-05 30 33 20 9 5 0 3 66 14 26
2017 PM-06 23 33 18 16 10 0 0 56 26 34

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 32 20 5 3 1 0 72 8 135
2020 PM-02 47 43 0 5 0 5 0 95 5 19
2020 PM-03 46 32 16 3 3 0 0 78 6 32
2020 PM-05 33 24 34 6 3 0 0 57 9 31
2020 PM-06 29 35 24 8 4 0 0 64 12 25
2019 PM 47 30 12 5 3 1 1 79 9 95
2019 PM-01 52 19 10 20 0 0 0 71 20 10
2019 PM-02 45 27 19 0 0 0 9 79 0 11
2019 PM-03 71 29 0 0 0 0 0 100 0 10
2019 PM-04 49 27 18 6 0 0 0 76 6 16
2019 PM-05 43 41 5 0 5 5 0 89 6 18
2019 PM-06 45 26 14 4 11 0 0 70 16 20
2018 PM 42 25 18 11 4 0 0 67 15 119
2018 PM-04 29 22 22 19 8 0 0 51 27 31
2018 PM-05 39 31 21 10 0 0 0 70 10 28
2018 PM-06 30 22 28 14 8 0 0 51 21 23
2017 PM 31 27 21 9 10 0 1 59 19 113
2017 PM-04 24 31 17 15 11 0 3 56 27 33
2017 PM-05 28 29 28 5 7 0 3 58 12 26
2017 PM-06 33 20 25 9 13 0 0 52 22 34

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 51 25 11 6 6 1 0 77 12 134
2020 PM-02 68 16 6 5 0 5 0 89 5 19
2020 PM-03 65 26 6 3 0 0 0 91 3 32
2020 PM-05 35 33 9 6 17 0 0 68 23 30
2020 PM-06 41 20 28 12 0 0 0 61 12 25
2019 PM 54 22 11 6 4 2 0 78 11 95
2019 PM-01 50 10 10 20 11 0 0 60 30 10
2019 PM-02 72 18 10 0 0 0 0 90 0 11
2019 PM-03 72 28 0 0 0 0 0 100 0 10
2019 PM-04 76 0 12 12 0 0 0 76 12 16
2019 PM-05 46 22 10 6 5 11 0 76 12 18
2019 PM-06 45 35 14 0 6 0 0 80 6 20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 34 25 21 13 6 0 1 59 19 136
2020 PM-02 32 29 15 20 5 0 0 60 25 19
2020 PM-03 42 24 15 18 0 0 0 67 18 32
2020 PM-05 16 31 34 6 12 0 0 48 18 31
2020 PM-06 37 20 28 8 8 0 0 57 16 25

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 37 36 18 5 3 1 0 73 9 135
2020 PM-02 42 22 26 0 5 5 0 68 5 19
2020 PM-03 40 39 15 6 0 0 0 79 6 32
2020 PM-05 32 30 26 0 12 0 0 61 12 31
2020 PM-06 48 27 9 16 0 0 0 75 16 25
2019 PM 56 23 10 6 3 1 0 79 10 93
2019 PM-01 41 30 0 20 10 0 0 71 29 10
2019 PM-02 63 10 9 9 10 0 0 73 18 11
2019 PM-03 61 28 11 0 0 0 0 89 0 10
2019 PM-04 51 30 6 13 0 0 0 81 13 15
2019 PM-05 52 25 18 0 0 6 0 81 0 17
2019 PM-06 70 10 14 5 0 0 0 80 5 20
2018 PM 51 25 16 7 1 0 0 76 8 115
2018 PM-04 31 26 31 10 3 0 0 57 13 28
2018 PM-05 66 13 14 4 4 0 0 79 7 28
2018 PM-06 56 34 10 0 0 0 0 90 0 23
2017 PM 41 35 11 8 3 1 2 78 11 113
2017 PM-04 36 48 4 10 0 3 0 86 10 33
2017 PM-05 43 21 19 5 9 0 3 66 15 26
2017 PM-06 46 35 9 6 4 0 0 81 10 34

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 58 22 11 7 2 0 1 80 9 137
2020 PM-02 59 30 5 5 0 0 0 89 5 19
2020 PM-03 67 12 12 6 0 0 3 82 6 33
2020 PM-05 46 25 16 11 3 0 0 71 14 31
2020 PM-06 64 20 12 0 4 0 0 84 4 25
2019 PM 70 14 6 2 5 0 2 86 7 95
2019 PM-01 60 30 0 10 0 0 0 90 10 10
2019 PM-02 72 9 10 0 10 0 0 81 10 11
2019 PM-03 70 9 10 0 0 0 11 89 0 10
2019 PM-04 70 18 6 0 0 0 6 94 0 16
2019 PM-05 78 11 0 0 11 0 0 89 11 18
2019 PM-06 75 14 6 5 0 0 0 89 5 20
2018 PM 59 27 8 4 2 0 0 86 6 118
2018 PM-02 77 23 0 0 0 0 0 100 0 12
2018 PM-04 55 19 13 7 5 0 0 75 12 31
2018 PM-05 70 23 0 3 4 0 0 93 7 28
2018 PM-06 39 51 10 0 0 0 0 90 0 23
2017 PM 64 13 8 9 6 0 0 78 15 114
2017 PM-04 49 19 13 11 7 0 0 68 18 33
2017 PM-05 68 7 4 13 8 0 0 75 22 27
2017 PM-06 74 12 7 4 4 0 0 86 8 34

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 40 40 14 3 3 0 0 80 6 136
2020 PM-02 32 57 5 0 6 0 0 89 6 19
2020 PM-03 50 38 9 3 0 0 0 88 3 33
2020 PM-05 32 41 20 3 4 0 0 73 7 30
2020 PM-06 41 35 20 4 0 0 0 76 4 25

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 78 12 4 3 1 0 2 93 4 137
2020 PM-02 79 6 11 0 0 0 5 89 0 19
2020 PM-03 69 16 9 3 0 0 3 88 3 33
2020 PM-05 75 19 0 3 4 0 0 93 7 31
2020 PM-06 88 8 0 0 0 0 4 100 0 25
2019 PM 83 9 2 3 1 1 1 94 5 93
2019 PM-02 73 10 7 10 0 0 0 83 10 11
2019 PM-04 100 0 0 0 0 0 0 100 0 15
2019 PM-05 84 6 0 0 5 5 0 94 6 18
2019 PM-06 81 9 0 5 0 0 4 95 5 20
2018 PM 76 10 7 0 1 0 6 91 1 119
2018 PM-04 77 5 13 0 0 0 5 87 0 31
2018 PM-05 76 13 4 0 4 0 4 92 4 28
2018 PM-06 67 14 10 0 0 0 8 89 0 23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 83 7 2 2 1 1 4 95 4 136
2020 PM-02 95 0 0 0 0 0 5 100 0 19
2020 PM-03 85 6 0 3 0 0 7 97 3 33
2020 PM-05 68 22 0 3 0 6 0 97 3 31
2020 PM-06 88 4 4 0 0 0 4 96 0 25
2019 PM 76 11 7 1 4 0 1 88 5 94
2019 PM-01 50 30 0 0 10 0 10 89 11 10
2019 PM-02 100 0 0 0 0 0 0 100 0 11
2019 PM-03 91 9 0 0 0 0 0 100 0 10
2019 PM-04 94 6 0 0 0 0 0 100 0 16
2019 PM-05 67 18 10 0 5 0 0 84 5 18
2019 PM-06 67 11 11 6 5 0 0 79 11 19
2018 PM 75 10 4 4 2 1 3 89 7 119
2018 PM-04 65 19 7 3 3 3 0 87 6 31
2018 PM-05 86 4 4 3 4 0 0 90 7 28
2018 PM-06 66 11 3 10 0 0 10 85 11 23
2017 PM 68 13 8 3 5 0 3 84 9 114
2017 PM-04 66 13 6 4 9 0 3 81 13 33
2017 PM-05 62 27 4 0 0 0 7 96 0 27
2017 PM-06 66 9 13 7 6 0 0 75 12 34

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 77 12 6 1 1 0 2 91 3 135
2020 PM-02 73 18 5 0 0 0 5 95 0 19
2020 PM-03 88 6 4 0 0 0 3 96 0 33
2020 PM-05 68 22 3 6 0 0 0 90 6 31
2020 PM-06 71 8 21 0 0 0 0 79 0 24
2019 PM 65 16 9 6 4 0 0 81 10 93
2019 PM-01 50 10 11 20 10 0 0 59 30 10
2019 PM-02 46 35 18 0 0 0 0 82 0 11
2019 PM-03 71 11 18 0 0 0 0 82 0 10
2019 PM-04 88 12 0 0 0 0 0 100 0 16
2019 PM-05 78 5 0 11 5 0 0 83 17 18
2019 PM-06 60 16 13 6 5 0 0 77 10 18
2018 PM 65 22 8 2 3 0 0 86 5 119
2018 PM-04 63 21 13 3 0 0 0 84 3 31
2018 PM-05 83 10 3 0 4 0 0 93 4 28
2018 PM-06 62 21 8 4 4 0 0 83 9 23
2017 PM 66 21 4 4 2 0 2 89 6 114
2017 PM-04 64 18 5 7 4 0 3 84 11 33
2017 PM-05 74 18 0 0 0 0 7 100 0 27
2017 PM-06 56 31 6 6 0 0 0 87 6 34

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 70 11 10 5 2 0 2 83 7 136
2020 PM-02 90 5 0 0 0 0 5 100 0 19
2020 PM-03 72 13 7 6 0 0 3 87 6 33
2020 PM-05 55 16 23 6 0 0 0 71 6 31
2020 PM-06 68 12 8 8 4 0 0 80 12 25
2019 PM 70 14 10 2 4 0 0 84 6 94
2019 PM-01 71 10 0 10 10 0 0 81 19 10
2019 PM-02 90 0 10 0 0 0 0 90 0 11
2019 PM-03 91 9 0 0 0 0 0 100 0 10
2019 PM-04 81 12 6 0 0 0 0 94 0 16
2019 PM-05 57 22 11 5 5 0 0 78 10 18
2019 PM-06 64 20 11 0 6 0 0 83 6 19
2018 PM 61 19 9 6 2 0 2 82 8 117
2018 PM-04 52 26 9 9 0 0 4 81 9 31
2018 PM-05 74 18 4 0 4 0 0 92 4 26
2018 PM-06 39 19 28 8 6 0 0 58 14 23
2017 PM 53 19 13 9 4 0 2 74 13 113
2017 PM-04 50 15 13 13 6 0 3 67 20 33
2017 PM-05 53 21 9 10 0 0 7 80 11 27
2017 PM-06 50 19 20 7 3 0 0 70 10 33

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 64 9 2 1 0 0 23 95 2 136
2020 PM-02 72 6 6 0 0 0 15 93 0 19
2020 PM-03 63 0 0 0 0 0 37 100 0 33
2020 PM-05 50 10 7 3 0 0 30 85 4 31
2020 PM-06 69 27 0 0 0 0 4 100 0 25
2019 PM 71 8 1 1 1 0 18 96 2 94
2019 PM-01 71 10 0 0 10 0 10 89 11 10
2019 PM-02 62 0 9 0 0 0 29 88 0 11
2019 PM-03 67 0 0 0 0 0 33 100 0 10
2019 PM-04 85 9 0 0 0 0 6 100 0 16
2019 PM-05 74 5 0 5 0 0 16 94 6 18
2019 PM-06 75 15 0 0 0 0 10 100 0 19
2018 PM 50 14 4 0 0 1 30 94 0 119
2018 PM-04 56 3 12 0 0 0 30 83 0 31
2018 PM-05 62 17 4 0 0 0 17 96 0 28
2018 PM-06 45 30 4 0 0 0 20 95 0 23
2017 PM 61 7 4 0 1 0 27 93 1 114
2017 PM-04 67 0 3 0 0 0 30 96 0 33
2017 PM-05 61 11 0 0 0 0 28 100 0 27
2017 PM-06 60 12 8 0 0 0 20 89 0 34

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 57 23 11 6 1 0 3 82 7 135
2020 PM-02 58 27 5 5 0 0 5 89 6 19
2020 PM-03 50 25 16 6 0 0 3 78 6 32
2020 PM-05 52 22 14 6 0 0 6 79 7 31
2020 PM-06 60 24 4 8 4 0 0 84 12 25
2019 PM 52 22 14 3 7 0 2 76 10 94
2019 PM-01 50 29 11 0 10 0 0 80 10 10
2019 PM-02 25 10 37 0 19 0 10 38 22 11
2019 PM-03 70 21 0 0 10 0 0 90 10 10
2019 PM-04 76 12 12 0 0 0 0 88 0 16
2019 PM-05 67 12 6 10 0 0 5 83 11 18
2019 PM-06 47 28 20 0 6 0 0 74 6 19
2018 PM 52 22 17 3 2 0 4 77 5 119
2018 PM-04 55 24 17 0 0 0 4 82 0 31
2018 PM-05 69 24 0 0 4 0 3 96 4 28
2018 PM-06 54 15 17 4 4 0 6 73 9 23
2017 PM 70 12 6 2 2 0 9 90 4 114
2017 PM-04 68 19 8 3 0 0 3 89 3 33
2017 PM-05 72 6 11 0 4 0 7 84 4 27
2017 PM-06 78 8 3 3 3 0 6 91 6 34

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 76 12 5 3 3 0 1 89 6 136
2020 PM-02 78 5 0 12 0 0 5 88 12 19
2020 PM-03 77 9 6 3 3 0 3 88 6 33
2020 PM-05 66 25 3 3 3 0 0 91 6 31
2020 PM-06 80 12 8 0 0 0 0 92 0 25
2019 PM 81 13 1 0 4 1 0 95 4 94
2019 PM-01 71 19 0 0 10 0 0 90 10 10
2019 PM-02 82 10 0 0 0 9 0 100 0 11
2019 PM-03 79 11 0 0 10 0 0 90 10 10
2019 PM-04 88 12 0 0 0 0 0 100 0 16
2019 PM-05 67 22 5 0 5 0 0 90 5 18
2019 PM-06 89 11 0 0 0 0 0 100 0 19
2018 PM 68 23 2 1 2 0 4 94 3 117
2018 PM-04 61 21 3 3 7 0 4 86 11 30
2018 PM-05 72 18 4 3 0 0 3 93 3 27
2018 PM-06 69 25 0 0 0 0 6 100 0 23
2017 PM 67 12 5 3 3 1 10 88 6 114
2017 PM-04 71 8 3 3 3 0 13 91 6 33
2017 PM-05 68 18 0 5 5 0 4 90 10 27
2017 PM-06 74 11 2 4 3 0 6 90 7 34

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 45 25 17 9 2 0 1 71 12 134
2020 PM-02 44 25 25 5 0 0 0 70 5 19
2020 PM-03 34 30 21 6 6 0 3 66 12 33
2020 PM-05 55 20 9 16 0 0 0 75 16 30
2020 PM-06 57 16 23 4 0 0 0 73 4 25
2019 PM 62 21 9 5 3 0 0 83 8 94
2019 PM-01 42 29 20 0 10 0 0 71 10 10
2019 PM-02 54 27 10 10 0 0 0 81 10 11
2019 PM-03 38 28 23 11 0 0 0 67 11 10
2019 PM-04 76 12 0 12 0 0 0 88 12 16
2019 PM-05 60 29 6 0 5 0 0 89 5 18
2019 PM-06 80 15 0 5 0 0 0 95 5 19
2018 PM 51 28 11 6 2 0 1 81 8 118
2018 PM-04 39 36 15 3 6 0 0 75 9 31
2018 PM-05 63 17 7 11 0 0 3 82 11 28
2018 PM-06 63 33 0 0 4 0 0 96 4 23
2017 PM 54 28 10 4 1 0 4 85 5 114
2017 PM-04 54 20 12 9 3 0 3 76 12 33
2017 PM-05 58 28 14 0 0 0 0 86 0 27
2017 PM-06 58 30 9 3 0 0 0 89 3 34

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 25 37 26 7 4 0 1 62 12 136
2020 PM-02 22 47 26 0 0 0 5 73 0 19
2020 PM-03 19 34 32 12 3 0 0 53 15 33
2020 PM-05 20 45 16 12 7 0 0 65 19 31
2020 PM-06 20 47 30 0 4 0 0 66 4 25

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 10 41 34 13 2 0 0 51 15 137
2020 PM-02 0 62 26 11 0 0 0 62 11 19
2020 PM-03 12 33 37 17 0 0 0 46 17 33
2020 PM-05 3 41 49 3 4 0 0 44 7 31
2020 PM-06 16 40 21 24 0 0 0 56 24 25
2019 PM 18 37 33 8 3 0 0 55 12 95
2019 PM-01 11 29 40 20 0 0 0 40 20 10
2019 PM-02 0 46 35 9 10 0 0 46 18 11
2019 PM-03 20 40 19 21 0 0 0 60 21 10
2019 PM-04 31 32 25 12 0 0 0 63 12 16
2019 PM-05 16 44 34 5 0 0 0 61 5 18
2019 PM-06 28 35 37 0 0 0 0 63 0 20
2018 PM 19 36 37 7 1 0 0 55 8 119
2018 PM-04 10 37 45 5 3 0 0 47 8 31
2018 PM-05 28 37 28 7 0 0 0 66 7 28
2018 PM-06 13 32 43 12 0 0 0 45 12 23
2017 PM 14 37 35 13 2 0 0 51 14 114
2017 PM-04 8 39 41 10 3 0 0 46 12 33
2017 PM-05 18 35 29 18 0 0 0 53 18 27
2017 PM-06 14 37 27 20 3 0 0 50 22 34

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 4 23 34 30 8 1 0 39 27 136
2020 PM-02 0 18 41 32 5 5 0 39 19 19
2020 PM-03 0 21 39 28 12 0 0 40 21 33
2020 PM-05 7 19 26 39 9 0 0 48 25 31
2020 PM-06 8 39 24 25 4 0 0 29 47 25
2019 PM 6 17 36 22 18 0 0 40 24 95
2019 PM-01 20 19 31 19 11 0 0 30 39 10
2019 PM-02 10 35 28 10 17 0 0 27 45 11
2019 PM-03 10 9 39 22 20 0 0 42 19 10
2019 PM-04 0 12 28 30 30 0 0 60 12 16
2019 PM-05 0 16 46 22 16 0 0 37 16 18
2019 PM-06 0 14 42 28 16 0 0 44 14 20
2018 PM 4 13 43 23 17 0 0 40 17 119
2018 PM-04 0 11 52 20 17 0 0 37 11 31
2018 PM-05 4 10 38 24 23 0 0 48 14 28
2018 PM-06 9 17 36 26 12 0 0 38 26 23
2017 PM 7 18 40 25 10 1 0 35 25 114
2017 PM-04 5 13 38 35 9 0 0 43 19 33
2017 PM-05 10 16 46 16 12 0 0 28 26 27
2017 PM-06 10 22 29 25 11 3 0 37 33 34
Top of page

Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 30 48 22 0 62 38 137
2020 PM-02 30 49 21 0 62 38 19
2020 PM-03 38 38 24 0 50 50 33
2020 PM-05 22 59 19 0 73 27 31
2020 PM-06 30 51 19 0 63 37 25

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 39 61 42
2020 PM-03 31 69 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 44 19 13 11 7 2 4 67 19 136
2020 PM-02 58 27 0 0 0 5 10 100 0 19
2020 PM-03 36 24 14 11 6 0 9 66 18 33
2020 PM-05 39 18 21 9 6 4 3 61 16 31
2020 PM-06 39 24 8 21 8 0 0 63 29 25
2019 PM 40 18 15 12 11 1 3 61 24 95
2019 PM-01 29 10 0 10 22 10 20 55 45 10
2019 PM-02 55 10 27 9 0 0 0 65 9 11
2019 PM-03 11 19 32 18 9 0 11 33 31 10
2019 PM-04 44 12 12 12 21 0 0 56 33 16
2019 PM-05 39 29 16 5 11 0 0 68 16 18
2019 PM-06 46 29 14 5 6 0 0 75 10 20
2018 PM 41 15 13 13 10 0 8 60 26 119
2018 PM-04 24 13 12 27 18 0 6 39 48 31
2018 PM-05 41 19 15 18 7 0 0 60 25 28
2018 PM-06 33 20 22 9 8 0 8 58 19 23

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 28 32 26 5 5 0 5 63 10 42
2020 PM-03 46 15 31 0 0 0 8 66 0 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 14 24 14 12 24 0 12 43 40 42
2020 PM-03 16 23 16 7 23 0 15 46 35 13
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