2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 35 4 0 0 0 0 96 0 23
2019 PE 64 31 5 0 0 0 0 95 0 22
2018 PE 58 32 10 0 0 0 0 90 0 19
2017 PE 44 50 0 0 5 0 0 95 5 20
2014 PE 57 33 0 5 5 0 0 90 10 21

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 47 43 5 4 0 0 0 91 4 23
2019 PE 64 36 0 0 0 0 0 100 0 22
2018 PE 36 50 8 5 0 0 0 86 5 19
2017 PE 42 34 15 4 5 0 0 75 9 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 64 36 0 0 0 0 0 100 0 23
2019 PE 78 17 5 0 0 0 0 95 0 22
2018 PE 54 46 0 0 0 0 0 100 0 19
2017 PE 40 55 0 5 0 0 0 95 5 20
2014 PE 76 24 0 0 0 0 0 100 0 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 47 49 4 0 0 0 0 96 0 23
2019 PE 73 18 9 0 0 0 0 91 0 22
2018 PE 53 42 5 0 0 0 0 95 0 19
2017 PE 53 38 4 0 5 0 0 91 5 20
2014 PE 57 29 5 0 5 0 5 90 5 21

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 70 17 13 0 0 0 0 87 0 23
2019 PE 74 17 0 5 0 4 0 95 5 22
2018 PE 50 33 12 5 0 0 0 83 5 19
2017 PE 47 26 16 5 5 0 0 73 11 20
2014 PE 38 33 14 5 5 5 0 75 10 21

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 61 26 13 0 0 0 0 87 0 23
2019 PE 74 17 0 5 0 4 0 95 5 22
2018 PE 58 26 10 5 0 0 0 85 5 19
2017 PE 54 26 4 11 5 0 0 80 16 20
2014 PE 38 33 14 5 0 5 5 79 5 21

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 50 24 18 8 0 0 0 74 8 23
2019 PE 77 9 0 9 0 4 0 90 10 22
2018 PE 36 24 25 5 10 0 0 60 15 19
2017 PE 50 20 10 9 11 0 0 70 20 20
2014 PE 38 19 24 0 14 5 0 60 15 21
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 64 26 9 0 0 0 0 91 0 23
2019 PE 83 8 9 0 0 0 0 91 0 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 69 17 9 4 0 0 0 86 4 23
2019 PE 69 21 9 0 0 0 0 91 0 22
2018 PE 53 35 7 0 5 0 0 88 5 19
2017 PE 46 25 20 4 5 0 0 71 9 20
2014 PE 52 19 14 5 10 0 0 71 14 21

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 64 22 10 4 0 0 0 86 4 23
2019 PE 75 16 0 4 5 0 0 91 9 22
2018 PE 58 31 7 0 5 0 0 88 5 19
2017 PE 59 20 10 0 11 0 0 79 11 20
2014 PE 67 19 0 5 10 0 0 86 14 21

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 48 26 18 4 0 4 0 78 4 23
2019 PE 54 32 0 4 10 0 0 86 14 21
2018 PE 25 44 18 14 0 0 0 69 14 19
2017 PE 37 20 22 15 5 0 0 58 20 20
2014 PE 33 24 14 14 14 0 0 57 29 21

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 36 38 22 0 0 4 0 78 0 23
2019 PE 59 18 9 0 14 0 0 77 14 21
2018 PE 20 53 27 0 0 0 0 73 0 19
2017 PE 33 28 22 11 5 0 0 62 16 20
2014 PE 33 29 10 14 10 5 0 65 25 21

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 36 38 17 5 0 4 0 77 5 23
2019 PE 59 23 4 4 5 5 0 86 10 21
2018 PE 20 48 32 0 0 0 0 68 0 19
2017 PE 25 42 11 16 5 0 0 67 22 20
2014 PE 29 29 0 19 14 10 0 63 37 21

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 50 36 5 5 0 4 0 90 5 22
2019 PE 59 23 5 4 4 5 0 86 9 21
2018 PE 25 38 32 5 0 0 0 63 5 19
2017 PE 35 38 11 11 5 0 0 73 16 20
2014 PE 33 14 5 24 19 5 0 50 45 21
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 39 46 9 0 5 0 0 86 5 23
2019 PE 65 35 0 0 0 0 0 100 0 22
2018 PE 32 47 16 5 0 0 0 79 5 19
2017 PE 55 16 20 0 9 0 0 71 9 20
2014 PE 43 29 10 14 5 0 0 71 19 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 48 33 14 0 5 0 0 80 5 23
2019 PE 69 27 0 0 4 0 0 96 4 22
2018 PE 27 63 5 5 0 0 0 90 5 19
2017 PE 53 21 21 0 5 0 0 74 5 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 52 35 9 4 0 0 0 87 4 23
2019 PE 74 17 5 0 5 0 0 91 5 22
2018 PE 53 35 7 5 0 0 0 88 5 19
2017 PE 62 13 16 4 5 0 0 75 9 20
2014 PE 48 33 0 5 10 0 5 85 15 21

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 27 4 5 0 0 4 90 5 23
2019 PE 62 29 5 0 0 0 5 95 0 22
2018 PE 44 30 12 10 5 0 0 74 15 19
2017 PE 54 19 10 7 5 0 5 77 13 20
2014 PE 71 14 10 5 0 0 0 86 5 21

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 23 13 4 0 0 0 83 4 23

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 43 39 18 0 0 0 0 82 0 23
2019 PE 52 21 9 4 5 9 0 80 10 22
2018 PE 48 42 5 5 0 0 0 90 5 18
2017 PE 59 20 11 10 0 0 0 79 10 19
2014 PE 65 20 15 0 0 0 0 85 0 20

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 21 28 10 8 21 4 8 56 33 23
2019 PE 37 14 20 9 12 4 5 56 23 22
2018 PE 11 27 31 12 10 0 9 42 23 19
2017 PE 28 14 0 15 32 0 12 47 53 20
2014 PE 10 19 5 24 33 0 10 32 63 21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 63 16 9 9 0 0 4 82 9 23
2019 PE 57 13 9 0 5 0 15 83 6 22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 72 14 9 0 0 0 4 90 0 23
2019 PE 68 13 8 0 0 0 11 91 0 22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 92 0 0 0 0 4 4 100 0 23
2019 PE 84 0 0 0 4 0 11 95 5 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 88 4 0 0 4 0 4 96 4 23
2019 PE 85 4 0 0 0 0 11 100 0 22

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 56 35 5 4 0 0 0 91 4 23
2019 PE 74 26 0 0 0 0 0 100 0 22
2018 PE 49 46 0 5 0 0 0 95 5 19
2017 PE 33 40 21 5 0 0 0 74 5 20
2014 PE 33 38 19 10 0 0 0 71 10 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 22 5 8 5 0 0 82 14 23
2019 PE 77 23 0 0 0 0 0 100 0 22
2018 PE 40 55 5 0 0 0 0 95 0 18
2017 PE 42 38 11 4 5 0 0 79 9 20
2014 PE 48 33 14 5 0 0 0 81 5 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 55 26 9 5 5 0 0 81 10 22
2019 PE 61 30 4 5 0 0 0 91 5 22
2018 PE 32 58 0 10 0 0 0 90 10 19
2017 PE 48 28 18 0 5 0 0 77 5 20
2014 PE 43 38 14 5 0 0 0 81 5 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 51 36 14 0 0 0 0 86 0 23
2019 PE 61 30 5 4 0 0 0 91 4 22
2018 PE 49 40 12 0 0 0 0 88 0 19
2017 PE 57 27 6 0 6 6 0 88 6 19

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 69 18 9 4 0 0 0 87 4 23
2019 PE 74 13 9 4 0 0 0 87 4 22
2018 PE 54 31 11 4 0 0 0 85 4 19
2017 PE 57 28 5 0 9 0 0 85 9 20
2014 PE 62 33 0 5 0 0 0 95 5 21

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 42 18 14 22 4 0 0 60 26 23
2019 PE 51 23 22 0 5 0 0 73 5 22
2018 PE 25 38 11 21 5 0 0 63 26 19
2017 PE 31 25 15 23 5 0 0 56 29 20
2014 PE 43 38 10 0 10 0 0 81 10 21

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PE 59 41 23

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 62 24 9 0 0 0 5 91 0 22

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PE 26 35 40 23
2019 PE 42 40 18 22
2018 PE 46 22 33 19
2017 PE 42 27 31 20
2014 PE 33 33 33 21
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 62 32 0 5 0 0 0 95 5 23
2019 PE 91 9 0 0 0 0 0 100 0 22
2018 PE 58 35 8 0 0 0 0 92 0 19
2017 PE 60 23 11 0 5 0 0 83 5 20
2014 PE 71 19 10 0 0 0 0 90 0 21

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 48 40 4 4 0 4 0 91 4 23
2019 PE 73 13 14 0 0 0 0 86 0 21
2018 PE 16 68 16 0 0 0 0 84 0 19
2017 PE 51 22 16 5 5 0 0 73 11 20
2014 PE 38 29 14 5 10 5 0 70 15 21

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 0 22 43 30 5 0 0 35 22 23
2019 PE 5 14 51 5 25 0 0 30 19 21
2018 PE 9 19 28 21 17 0 5 40 30 19
2017 PE 18 0 59 19 4 0 0 23 18 20
2014 PE 24 19 14 29 5 0 10 37 47 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 4 17 10 44 25 0 0 69 21 23
2019 PE 9 14 13 25 34 4 0 62 25 21
2018 PE 9 22 19 27 17 0 5 47 33 19
2017 PE 0 16 24 28 21 0 10 55 18 20
2014 PE 0 29 24 19 24 0 5 45 30 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 0 17 14 13 56 0 0 69 17 23
2019 PE 9 0 24 19 41 0 6 65 10 21
2018 PE 5 15 26 28 21 0 5 52 21 19
2017 PE 0 5 37 30 21 0 6 55 6 20
2014 PE 5 5 19 33 33 0 5 70 10 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 0 8 39 35 18 0 0 53 8 23
2019 PE 0 0 24 32 38 0 6 75 0 21
2018 PE 0 9 33 23 29 0 6 55 10 18
2017 PE 12 15 20 33 13 0 6 50 29 20
2014 PE 0 14 24 29 29 5 0 60 15 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 4 41 13 25 17 0 0 43 44 23
2019 PE 17 5 37 8 28 0 6 38 23 22
2018 PE 10 21 49 5 11 0 5 17 32 19
2017 PE 16 18 26 40 0 0 0 40 34 20
2014 PE 14 24 29 10 19 5 0 30 40 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 4 13 22 26 30 0 5 59 18 23
2019 PE 9 17 17 25 26 0 6 55 28 22
2018 PE 10 16 14 39 16 0 5 58 27 19
2017 PE 5 7 34 40 4 5 4 49 14 20
2014 PE 0 5 24 48 19 5 0 70 5 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 4 9 17 48 22 0 0 70 13 23
2019 PE 13 0 24 9 48 0 6 60 14 21
2018 PE 0 5 30 37 17 5 5 61 6 19
2017 PE 4 12 28 41 4 0 10 50 18 20
2014 PE 0 10 38 24 14 10 5 44 11 21

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 4 8 17 41 30 0 0 71 13 23
2019 PE 10 9 10 28 37 0 6 69 20 21

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 32 47 8 9 0 4 0 82 10 23
2019 PE 51 23 5 13 9 0 0 73 22 22

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 69 16 5 4 5 0 0 85 9 23
2019 PE 64 18 14 0 4 0 0 82 4 22
2018 PE 64 31 0 5 0 0 0 95 5 19
2017 PE 67 18 5 4 5 0 0 85 9 20
2014 PE 57 33 5 5 0 0 0 90 5 21

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 65 20 5 9 0 0 0 85 9 23
2019 PE 64 22 5 4 4 0 0 86 8 22
2018 PE 43 48 0 10 0 0 0 90 10 19
2017 PE 55 34 5 0 5 0 0 89 5 20
2014 PE 81 19 0 0 0 0 0 100 0 21

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 74 17 9 0 0 0 0 91 0 23
2019 PE 74 16 5 4 0 0 0 90 4 22
2018 PE 58 37 5 0 0 0 0 95 0 19

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 48 30 13 5 0 4 0 82 5 23
2019 PE 69 18 0 9 5 0 0 86 14 22
2018 PE 65 30 0 5 0 0 0 95 5 19
2017 PE 60 35 0 0 5 0 0 95 5 20
2014 PE 48 19 19 5 0 5 5 74 5 21

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 61 19 20 0 0 0 0 80 0 23
2019 PE 78 9 0 5 9 0 0 86 14 22
2018 PE 67 9 24 0 0 0 0 76 0 19
2017 PE 57 33 4 0 5 0 0 91 5 20
2014 PE 29 43 10 0 5 10 5 83 6 21

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 70 22 8 0 0 0 0 92 0 23
2019 PE 83 13 4 0 0 0 0 96 0 22
2018 PE 80 15 0 5 0 0 0 95 5 19
2017 PE 54 31 9 0 5 0 0 85 5 20
2014 PE 57 24 14 0 5 0 0 81 5 21

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 30 5 0 4 0 0 91 4 23

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 31 26 29 9 0 4 0 60 10 23

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 70 26 0 4 0 0 0 96 4 23

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 47 34 8 5 5 0 0 82 10 23
2019 PE 50 19 14 5 4 4 5 75 10 22
2018 PE 49 41 5 5 0 0 0 90 5 19
2017 PE 44 31 15 0 5 4 0 78 6 20
2014 PE 52 24 10 0 5 5 5 84 5 21

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 17 9 9 5 0 0 77 14 23
2019 PE 65 26 0 5 4 0 0 91 9 22
2018 PE 64 36 0 0 0 0 0 100 0 19
2017 PE 56 39 0 0 6 0 0 94 6 19
2014 PE 67 19 0 5 5 0 5 90 10 21

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 52 30 9 5 0 4 0 85 5 23
2019 PE 59 17 10 9 5 0 0 76 14 22
2018 PE 41 36 18 5 0 0 0 77 5 19

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 49 22 18 0 0 8 4 80 0 23
2019 PE 46 13 24 4 4 4 5 64 9 22
2018 PE 16 37 27 10 0 5 6 59 11 19
2017 PE 34 18 19 7 10 0 12 59 19 20
2014 PE 19 24 10 5 14 10 19 60 27 21

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 53 34 4 9 0 0 0 87 9 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 56 39 0 0 0 0 5 100 0 23
2019 PE 73 18 0 0 9 0 0 91 9 22
2017 PE 62 21 4 7 5 0 0 83 12 20
2014 PE 57 24 5 10 5 0 0 81 14 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 40 0 0 0 0 0 100 0 23
2019 PE 77 13 5 4 0 0 0 91 4 21
2017 PE 59 25 5 5 5 0 0 84 11 20
2014 PE 76 19 5 0 0 0 0 95 0 21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 75 21 4 0 0 0 0 96 0 23
2017 PE 79 11 0 9 0 0 0 91 9 20
2014 PE 90 10 0 0 0 0 0 100 0 21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 57 21 5 8 5 4 0 81 14 23
2019 PE 74 0 17 0 0 5 5 81 0 22

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 44 18 12 0 0 21 5 84 0 23
2019 PE 56 0 15 0 4 21 5 74 6 22
2018 PE 33 36 12 5 0 14 0 80 5 19
2017 PE 34 22 19 0 5 8 11 70 7 20
2014 PE 24 19 19 5 5 24 5 60 13 21

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 48 29 14 5 0 4 0 80 5 23
2019 PE 64 22 5 0 4 5 0 91 4 22
2018 PE 24 59 17 0 0 0 0 83 0 19
2017 PE 43 33 15 4 5 0 0 76 9 20
2014 PE 43 19 14 5 5 10 5 72 11 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PE 0 100 23
2018 PE 0 100 19

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 33 14 22 0 0 22 9 67 0 22
2019 PE 56 0 5 5 9 21 5 74 18 22
2018 PE 40 38 8 0 0 14 0 91 0 19
2017 PE 36 24 10 0 5 9 15 80 7 20
2014 PE 24 19 29 0 0 24 5 60 0 21

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 44 29 19 5 0 4 0 75 5 23
2019 PE 64 13 5 9 9 0 0 76 18 22
2018 PE 42 46 8 0 0 5 0 92 0 19
2017 PE 56 18 11 4 5 0 5 78 10 20
2014 PE 43 19 19 5 0 10 5 72 6 21

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PE 5 95 23

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PE 4 96 23
2019 PE 11 89 22
2017 PE 33 67 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 35 4 0 0 0 0 96 0 23
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 57 30 4 5 0 4 0 90 5 23

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 65 30 0 4 0 0 0 96 4 23

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 58 38 5 0 0 0 0 95 0 22

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 67 33 0 0 0 0 0 100 0 22

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 70 26 4 0 0 0 0 96 0 23

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 83 13 4 0 0 0 0 96 0 23

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 75 20 0 5 0 0 0 95 5 23

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 64 27 0 4 0 0 5 95 5 23

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 64 27 4 0 0 0 5 95 0 23

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PE 100 0 12

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 34 39 17 10 0 0 0 73 10 12

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 55 35 4 5 0 0 0 91 5 23
2019 PE 78 8 5 0 9 0 0 86 9 22
2018 PE 42 30 16 12 0 0 0 72 12 19
2017 PE 41 38 0 15 5 0 0 79 21 20

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 51 32 4 9 0 0 5 87 9 23

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 23 8 4 0 0 5 87 5 23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 22 8 9 0 0 0 82 9 23
2019 PE 60 27 0 5 4 5 0 91 9 22
2018 PE 38 41 15 5 0 0 0 80 5 19
2017 PE 30 40 6 4 16 4 0 73 21 20

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 50 40 10 0 0 0 0 90 0 12

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 47 34 14 5 0 0 0 81 5 23

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 34 21 40 4 0 0 0 56 4 23
2019 PE 37 14 28 13 8 0 0 51 22 22
2018 PE 39 10 15 5 21 5 5 55 28 18
2017 PE 17 22 23 23 10 0 5 41 35 19

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 9 23 39 13 16 0 0 32 29 23
2019 PE 28 31 23 8 9 0 0 60 18 22
2018 PE 12 15 38 20 9 0 5 28 31 18
2017 PE 21 20 16 15 27 0 0 41 42 20

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 23 44 20 12 0 0 0 67 12 23
2019 PE 43 43 14 0 0 0 0 86 0 21
2018 PE 18 42 20 11 4 0 5 64 15 18
2017 PE 29 20 34 4 12 0 0 50 17 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 18 18 36 21 8 0 0 35 29 23
2019 PE 47 18 14 8 13 0 0 64 21 22
2018 PE 5 31 34 14 10 0 5 38 26 18
2017 PE 21 20 8 23 27 0 0 41 50 20

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 55 20 12 9 4 0 0 75 13 23
2019 PE 57 14 5 9 0 0 15 84 10 22
2018 PE 46 7 22 9 5 0 10 59 16 18
2017 PE 50 12 8 18 11 0 0 63 29 20

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 35 19 16 22 8 0 0 54 30 23
2019 PE 70 5 17 4 5 0 0 74 9 22
2018 PE 23 42 20 4 5 0 5 69 10 18
2017 PE 31 22 18 14 15 0 0 53 28 20

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 41 26 12 13 8 0 0 67 21 23

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 56 31 9 4 0 0 0 87 4 23
2019 PE 61 30 10 0 0 0 0 90 0 22
2018 PE 40 30 11 9 5 0 5 74 15 19
2017 PE 30 36 19 15 0 0 0 66 15 20

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 26 40 21 12 0 0 0 67 12 23
2019 PE 38 35 17 5 5 0 0 73 9 22
2018 PE 21 35 31 4 5 0 5 59 9 19
2017 PE 15 34 25 17 9 0 0 49 26 20

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 56 17 24 4 0 0 0 72 4 23
2019 PE 61 16 14 5 5 0 0 77 9 22
2018 PE 23 30 20 17 5 0 5 56 23 19
2017 PE 36 25 25 0 15 0 0 61 15 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 52 31 8 9 0 0 0 83 9 23
2019 PE 66 26 5 0 4 0 0 91 4 22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 39 35 18 8 0 0 0 74 8 23

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 22 28 37 9 4 0 0 50 13 22
2019 PE 47 20 19 10 5 0 0 67 14 22
2018 PE 21 53 9 16 0 0 0 74 16 19
2017 PE 40 17 22 10 11 0 0 57 21 20

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 62 23 9 0 0 0 5 90 0 23
2019 PE 79 9 4 5 4 0 0 87 9 22
2018 PE 78 13 9 0 0 0 0 91 0 19
2017 PE 68 15 11 5 0 0 0 83 5 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 52 36 8 4 0 0 0 88 4 23

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 79 17 0 4 0 0 0 96 4 23
2019 PE 88 12 0 0 0 0 0 100 0 22
2018 PE 73 13 4 0 0 0 10 96 0 19

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 82 9 8 0 0 0 0 92 0 23
2019 PE 78 4 5 9 4 0 0 82 13 22
2018 PE 72 0 14 5 0 5 5 79 6 19
2017 PE 59 9 15 0 5 0 11 77 6 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 81 14 5 0 0 0 0 95 0 23
2019 PE 71 11 18 0 0 0 0 82 0 22
2018 PE 49 41 0 5 5 0 0 90 10 19
2017 PE 57 24 0 4 11 0 4 85 15 20

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 63 19 18 0 0 0 0 82 0 22
2019 PE 73 10 9 5 4 0 0 82 9 22
2018 PE 61 14 10 0 10 0 5 79 11 19
2017 PE 62 12 16 4 5 0 0 74 9 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 59 14 13 0 0 0 14 85 0 23
2019 PE 70 5 4 0 0 0 20 95 0 22
2018 PE 42 13 19 0 0 0 25 74 0 19
2017 PE 59 16 4 0 5 0 15 89 6 20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 82 14 4 0 0 0 0 96 0 23
2019 PE 90 10 0 0 0 0 0 100 0 22
2018 PE 67 22 0 0 5 0 5 95 5 18
2017 PE 83 0 0 0 5 0 11 94 6 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 86 14 0 0 0 0 0 100 0 23
2019 PE 77 0 9 5 4 0 5 81 9 22
2018 PE 76 5 10 5 0 0 5 84 5 19
2017 PE 72 18 5 0 0 0 5 94 0 20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 60 22 9 8 0 0 0 82 8 23
2019 PE 78 13 8 0 0 0 0 92 0 22
2018 PE 61 19 15 0 5 0 0 80 5 19
2017 PE 71 19 4 5 0 0 0 91 5 20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 26 42 32 0 0 0 0 68 0 23

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 18 30 36 17 0 0 0 47 17 23
2019 PE 32 37 17 5 9 0 0 70 14 22
2018 PE 24 35 27 15 0 0 0 59 15 18
2017 PE 21 12 29 33 5 0 0 33 38 20

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 8 4 49 26 12 0 0 39 12 23
2019 PE 5 13 13 39 30 0 0 68 18 21
2018 PE 18 5 43 24 10 0 0 34 23 19
2017 PE 6 25 35 21 14 0 0 35 30 19
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 30 66 4 0 69 31 23

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PE 64 19 13 0 4 0 0 83 4 23
2019 PE 35 23 14 5 4 0 20 72 11 22
2018 PE 26 5 27 10 22 0 10 34 35 19
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