2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Please indicate your occupational group and level. Occupational group and level - LP

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 46 39 12 3 0 0 0 85 3 59
2020 LP-02 40 42 15 3 0 0 0 82 3 29
2020 LP-03 53 41 6 0 0 0 0 94 0 16
2019 LP 51 33 11 4 2 0 0 83 6 46
2019 LP-02 41 38 10 6 4 0 0 80 11 27
2018 LP 25 48 11 9 7 0 0 74 16 36
2018 LP-01 14 50 7 10 20 0 0 64 29 12
2018 LP-02 38 42 15 5 0 0 0 80 5 20
2017 LP 48 37 8 0 7 0 0 84 7 28
2017 LP-02 46 31 16 0 7 0 0 78 7 16
2014 LP 54 31 10 3 3 0 0 85 5 39
2014 LP-01 75 8 8 0 8 0 0 83 8 12
2014 LP-02 38 38 19 6 0 0 0 75 6 16

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 44 42 5 6 2 0 0 87 8 59
2020 LP-02 33 53 4 10 0 0 0 86 10 29
2020 LP-03 59 35 6 0 0 0 0 94 0 16
2019 LP 49 32 10 8 0 0 0 81 8 45
2019 LP-02 37 39 13 11 0 0 0 76 11 27
2018 LP 31 36 14 9 10 0 0 67 20 37
2018 LP-01 21 28 15 9 27 0 0 49 36 13
2018 LP-02 39 39 15 7 0 0 0 78 7 20
2017 LP 39 37 11 8 4 0 0 77 12 28
2017 LP-02 41 37 8 8 7 0 0 78 14 16

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 56 32 12 0 0 0 0 88 0 57
2020 LP-02 42 51 7 0 0 0 0 93 0 28
2020 LP-03 83 11 6 0 0 0 0 94 0 16
2019 LP 59 27 10 0 4 0 0 86 4 46
2019 LP-02 48 35 13 0 4 0 0 83 4 27
2018 LP 60 31 9 0 0 0 0 91 0 36
2018 LP-01 46 39 15 0 0 0 0 85 0 13
2018 LP-02 74 20 6 0 0 0 0 94 0 19
2017 LP 60 36 4 0 0 0 0 96 0 28
2017 LP-02 53 39 8 0 0 0 0 92 0 16
2014 LP 74 18 8 0 0 0 0 92 0 39
2014 LP-01 92 0 8 0 0 0 0 92 0 12
2014 LP-02 63 25 13 0 0 0 0 88 0 16

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 49 39 12 0 0 0 0 88 0 58
2020 LP-02 42 54 3 0 0 0 0 97 0 28
2020 LP-03 54 35 11 0 0 0 0 89 0 16
2019 LP 60 26 10 2 2 0 0 86 4 46
2019 LP-02 49 37 7 3 4 0 0 86 7 27
2018 LP 39 39 11 5 7 0 0 77 12 37
2018 LP-01 21 39 21 0 18 0 0 61 18 13
2018 LP-02 54 36 5 5 0 0 0 90 5 20
2017 LP 41 48 4 7 0 0 0 89 7 28
2017 LP-02 51 34 8 7 0 0 0 86 7 16
2014 LP 64 26 8 0 3 0 0 90 3 39
2014 LP-01 83 8 0 0 8 0 0 92 8 12
2014 LP-02 44 38 19 0 0 0 0 81 0 16

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 47 32 15 7 0 0 0 79 7 59
2020 LP-02 50 37 13 0 0 0 0 87 0 29
2020 LP-03 33 38 11 18 0 0 0 71 18 16
2019 LP 53 21 12 11 4 0 0 74 14 46
2019 LP-02 40 29 17 11 3 0 0 69 14 27
2018 LP 40 20 19 11 10 0 0 60 21 37
2018 LP-01 28 21 15 9 27 0 0 49 36 13
2018 LP-02 47 22 22 9 0 0 0 69 9 20
2017 LP 48 8 26 11 7 0 0 56 18 28
2017 LP-02 46 0 34 13 7 0 0 46 20 16
2014 LP 62 21 13 5 0 0 0 82 5 39
2014 LP-01 75 17 8 0 0 0 0 92 0 12
2014 LP-02 50 19 25 6 0 0 0 69 6 16

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 41 41 12 5 2 0 0 81 7 58
2020 LP-02 43 44 13 0 0 0 0 87 0 29
2020 LP-03 27 47 6 19 0 0 0 74 19 15
2019 LP 47 31 12 6 4 0 0 78 10 45
2019 LP-02 40 33 20 3 3 0 0 73 6 27
2018 LP 43 19 17 11 10 0 0 62 21 37
2018 LP-01 28 21 15 9 27 0 0 49 36 13
2018 LP-02 53 17 21 10 0 0 0 69 10 20
2017 LP 48 20 17 8 7 0 0 68 15 28
2017 LP-02 46 14 25 8 7 0 0 61 14 16
2014 LP 59 23 8 10 0 0 0 82 10 39
2014 LP-01 75 17 8 0 0 0 0 92 0 12
2014 LP-02 44 25 13 19 0 0 0 69 19 16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 40 30 16 8 2 3 0 73 10 59
2020 LP-02 41 31 22 3 0 3 0 74 3 29
2020 LP-03 25 37 15 18 0 6 0 66 19 16
2019 LP 39 33 10 11 6 2 0 73 17 46
2019 LP-02 32 41 13 7 7 0 0 73 14 27
2018 LP 28 33 13 16 7 3 0 63 23 37
2018 LP-01 15 37 9 21 18 0 0 52 39 13
2018 LP-02 38 28 19 10 0 5 0 70 10 20
2017 LP 42 13 30 7 8 0 0 55 15 28
2017 LP-02 46 5 42 7 0 0 0 51 7 16
2014 LP 49 15 15 10 5 5 0 68 16 39
2014 LP-01 58 8 17 8 8 0 0 67 17 12
2014 LP-02 44 6 19 19 0 13 0 57 21 16
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 60 17 9 5 0 0 10 85 6 58
2020 LP-02 60 22 7 3 0 0 8 89 4 28
2020 LP-03 63 17 7 6 0 0 7 87 6 16
2019 LP 51 22 10 4 2 4 7 82 8 46
2019 LP-02 39 30 12 3 4 3 8 78 9 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 52 23 9 13 3 0 0 75 16 58
2020 LP-02 56 26 7 10 0 0 0 83 10 28
2020 LP-03 45 18 7 18 11 0 0 63 30 16
2019 LP 50 23 10 9 8 0 0 74 17 46
2019 LP-02 46 23 12 12 7 0 0 70 18 27
2018 LP 53 23 5 10 9 0 0 75 20 37
2018 LP-01 40 24 0 18 18 0 0 64 36 13
2018 LP-02 67 16 5 7 5 0 0 83 11 20
2017 LP 62 10 13 7 8 0 0 72 15 28
2017 LP-02 56 10 13 13 8 0 0 66 21 16
2014 LP 56 31 13 0 0 0 0 87 0 39
2014 LP-01 67 25 8 0 0 0 0 92 0 12
2014 LP-02 44 31 25 0 0 0 0 75 0 16

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 60 27 3 6 3 0 0 87 10 59
2020 LP-02 58 36 0 6 0 0 0 94 6 29
2020 LP-03 65 18 6 0 11 0 0 83 11 16
2019 LP 63 16 11 2 8 0 0 79 10 46
2019 LP-02 59 20 15 3 3 0 0 79 7 27
2018 LP 57 17 11 8 7 0 0 74 15 37
2018 LP-01 49 24 0 9 18 0 0 73 27 13
2018 LP-02 69 14 12 5 0 0 0 83 5 20
2017 LP 59 18 15 8 0 0 0 77 8 28
2017 LP-02 54 17 13 16 0 0 0 71 16 16
2014 LP 67 23 8 0 3 0 0 90 3 39
2014 LP-01 83 8 8 0 0 0 0 92 0 12
2014 LP-02 56 25 13 0 6 0 0 81 6 16

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 43 35 15 5 2 0 0 78 7 59
2020 LP-02 50 40 10 0 0 0 0 90 0 29
2020 LP-03 30 33 19 12 6 0 0 63 17 16
2019 LP 45 39 10 6 0 0 0 85 6 46
2019 LP-02 40 41 9 10 0 0 0 81 10 27
2018 LP 44 26 3 14 7 3 2 75 22 37
2018 LP-01 28 24 0 15 18 9 6 61 39 13
2018 LP-02 60 19 5 16 0 0 0 79 16 20
2017 LP 49 12 15 14 7 3 0 63 22 28
2017 LP-02 41 14 21 5 13 5 0 59 20 16
2014 LP 56 33 8 3 0 0 0 90 3 39
2014 LP-01 75 8 8 8 0 0 0 83 8 12
2014 LP-02 44 44 13 0 0 0 0 88 0 16

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 39 36 8 12 5 0 0 75 16 59
2020 LP-02 44 43 10 0 3 0 0 87 3 29
2020 LP-03 28 31 7 23 12 0 0 58 35 16
2019 LP 44 33 11 8 4 0 0 77 12 46
2019 LP-02 37 38 12 7 6 0 0 74 13 27
2018 LP 36 25 8 19 10 0 2 62 30 37
2018 LP-01 28 24 0 15 27 0 6 55 45 13
2018 LP-02 45 29 5 21 0 0 0 74 21 20
2017 LP 47 7 18 24 4 0 0 54 28 27
2017 LP-02 41 5 25 22 7 0 0 46 29 16
2014 LP 56 28 5 8 3 0 0 85 10 39
2014 LP-01 75 17 8 0 0 0 0 92 0 12
2014 LP-02 44 25 6 19 6 0 0 69 25 16

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 28 35 12 12 11 2 0 64 24 59
2020 LP-02 34 42 11 7 7 0 0 76 13 29
2020 LP-03 18 21 17 18 18 7 0 43 39 16
2019 LP 30 35 14 17 4 0 0 66 21 46
2019 LP-02 30 33 19 11 6 0 0 64 17 27
2018 LP 29 28 6 20 14 0 3 58 35 36
2018 LP-01 21 26 10 7 29 0 7 51 39 12
2018 LP-02 35 34 0 24 7 0 0 69 31 20
2017 LP 38 18 15 8 15 7 0 60 24 28
2017 LP-02 41 5 20 14 14 5 0 49 30 16
2014 LP 44 33 10 13 0 0 0 77 13 39
2014 LP-01 58 25 17 0 0 0 0 83 0 12
2014 LP-02 38 25 13 25 0 0 0 63 25 16

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 20 37 12 13 17 2 0 58 30 59
2020 LP-02 20 45 15 13 7 0 0 65 20 29
2020 LP-03 12 24 16 11 31 6 0 38 45 16
2019 LP 31 35 9 15 11 0 0 65 25 46
2019 LP-02 30 36 8 7 18 0 0 66 25 27
2018 LP 27 27 5 18 20 0 2 56 39 37
2018 LP-01 19 24 0 15 36 0 6 46 54 13
2018 LP-02 34 26 10 19 11 0 0 60 31 20
2017 LP 38 14 8 22 16 3 0 54 38 28
2017 LP-02 31 18 0 24 22 5 0 52 48 16
2014 LP 46 21 8 23 3 0 0 67 26 39
2014 LP-01 50 25 0 25 0 0 0 75 25 12
2014 LP-02 38 13 13 31 6 0 0 50 38 16
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 46 40 5 6 2 0 0 87 8 59
2020 LP-02 45 39 10 6 0 0 0 83 6 29
2020 LP-03 47 48 0 6 0 0 0 94 6 16
2019 LP 47 29 14 8 2 0 0 76 10 46
2019 LP-02 36 34 20 11 0 0 0 70 11 27
2018 LP 26 48 5 8 7 2 3 78 16 36
2018 LP-01 28 39 0 9 18 6 0 71 29 13
2018 LP-02 25 54 11 5 0 0 5 83 5 19
2017 LP 20 57 8 12 4 0 0 76 16 28
2017 LP-02 22 48 16 14 0 0 0 70 14 16
2014 LP 59 23 5 10 0 0 3 84 11 39
2014 LP-01 83 0 0 8 0 0 8 91 9 12
2014 LP-02 50 25 13 13 0 0 0 75 13 16

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 39 44 12 3 2 0 0 83 5 59
2020 LP-02 44 45 7 3 0 0 0 90 3 29
2020 LP-03 28 55 17 0 0 0 0 83 0 16
2019 LP 37 42 9 8 4 0 0 79 12 46
2019 LP-02 25 53 16 7 0 0 0 78 7 27
2018 LP 25 42 14 5 14 0 0 67 19 36
2018 LP-01 19 46 9 0 27 0 0 64 27 13
2018 LP-02 30 43 15 5 7 0 0 73 12 19
2017 LP 26 34 8 18 11 3 0 62 30 28
2017 LP-02 36 18 8 19 14 5 0 57 35 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 53 25 6 13 3 0 0 78 16 58
2020 LP-02 59 23 9 7 3 0 0 81 10 28
2020 LP-03 40 31 6 17 6 0 0 71 23 16
2019 LP 51 22 10 7 8 0 2 75 15 46
2019 LP-02 39 30 17 7 7 0 0 69 14 27
2018 LP 50 24 17 3 3 0 2 76 7 37
2018 LP-01 43 15 18 9 9 0 6 62 19 13
2018 LP-02 59 31 10 0 0 0 0 90 0 20
2017 LP 47 27 7 19 0 0 0 73 19 28
2017 LP-02 56 16 0 29 0 0 0 71 29 16
2014 LP 51 33 10 3 3 0 0 85 5 39
2014 LP-01 50 42 8 0 0 0 0 92 0 12
2014 LP-02 50 19 19 6 6 0 0 69 13 16

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 54 32 8 5 2 0 0 85 7 59
2020 LP-02 64 33 3 0 0 0 0 97 0 29
2020 LP-03 52 24 17 6 0 0 0 77 6 16
2019 LP 51 35 12 2 0 0 0 86 2 46
2019 LP-02 55 33 8 4 0 0 0 87 4 27
2018 LP 46 36 2 10 0 0 5 87 11 37
2018 LP-01 34 39 0 27 0 0 0 73 27 13
2018 LP-02 59 26 5 0 0 0 10 95 0 20
2017 LP 42 46 4 8 0 0 0 88 8 27
2017 LP-02 38 54 8 0 0 0 0 92 0 15
2014 LP 62 23 13 3 0 0 0 85 3 39
2014 LP-01 75 17 8 0 0 0 0 92 0 12
2014 LP-02 56 19 19 6 0 0 0 75 6 16

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 57 19 10 6 2 4 2 81 8 58
2020 LP-02 63 19 7 3 0 7 0 88 4 28
2020 LP-03 57 12 6 12 6 0 7 75 19 16

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 31 36 20 8 3 2 0 68 12 59
2020 LP-02 37 49 11 3 0 0 0 86 3 29
2020 LP-03 11 30 34 24 0 0 0 41 24 16
2019 LP 27 47 20 7 0 0 0 73 7 45
2019 LP-02 24 51 26 0 0 0 0 74 0 26
2018 LP 25 27 19 16 10 3 0 53 27 37
2018 LP-01 28 9 22 15 27 0 0 37 42 13
2018 LP-02 23 36 21 14 0 5 0 62 15 20
2017 LP 39 34 8 11 7 0 0 73 18 28
2017 LP-02 36 43 0 21 0 0 0 79 21 16
2014 LP 54 26 10 8 0 3 0 82 8 39
2014 LP-01 67 17 0 17 0 0 0 83 17 12
2014 LP-02 50 19 19 6 0 6 0 73 7 16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 19 25 15 19 15 0 7 48 36 59
2020 LP-02 23 17 16 22 17 0 4 42 41 29
2020 LP-03 11 37 6 15 12 0 19 60 33 16
2019 LP 15 33 20 19 9 2 2 50 29 46
2019 LP-02 15 22 19 29 12 3 0 38 42 27
2018 LP 11 11 23 16 32 5 2 24 51 37
2018 LP-01 21 15 13 15 36 0 0 37 51 13
2018 LP-02 5 10 31 14 30 10 0 16 50 20
2017 LP 13 14 20 14 19 0 20 34 41 28
2017 LP-02 12 20 25 12 13 0 19 39 31 16
2014 LP 13 26 21 15 15 0 10 43 34 39
2014 LP-01 25 8 17 0 33 0 17 40 40 12
2014 LP-02 0 38 19 31 13 0 0 38 44 16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 47 28 13 5 2 3 2 79 7 59
2020 LP-02 59 25 10 3 0 0 3 86 4 29
2020 LP-03 30 46 11 7 0 6 0 81 7 16
2019 LP 60 22 11 4 2 0 0 82 6 45
2019 LP-02 59 18 15 3 4 0 0 77 7 27

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 61 27 6 6 0 2 0 89 6 59
2020 LP-02 67 21 4 4 0 3 0 91 4 29
2020 LP-03 71 23 6 0 0 0 0 94 0 16
2019 LP 79 13 4 2 0 2 0 94 2 46
2019 LP-02 86 6 3 0 0 4 0 96 0 27

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 87 7 0 2 0 5 0 98 2 59
2020 LP-02 93 3 0 0 0 3 0 100 0 29
2020 LP-03 82 6 0 0 0 12 0 100 0 16
2019 LP 85 7 4 0 0 2 2 96 0 46
2019 LP-02 89 3 3 0 0 4 0 97 0 27

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 83 7 2 2 0 2 5 96 2 58
2020 LP-02 82 8 3 0 0 0 7 97 0 29
2020 LP-03 88 0 0 0 0 6 6 100 0 16
2019 LP 84 2 5 2 0 2 4 93 2 46
2019 LP-02 84 0 4 3 0 4 4 92 3 27

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 37 44 10 7 2 0 0 81 8 59
2020 LP-02 38 48 11 3 0 0 0 86 3 29
2020 LP-03 39 43 6 12 0 0 0 82 12 16
2019 LP 52 23 11 7 8 0 0 75 14 46
2019 LP-02 45 36 10 3 6 0 0 81 10 27
2018 LP 29 40 7 14 9 0 0 69 24 37
2018 LP-01 28 39 6 18 9 0 0 67 27 13
2018 LP-02 31 38 10 10 11 0 0 69 21 20
2017 LP 32 48 0 4 16 0 0 80 20 28
2017 LP-02 27 44 0 7 22 0 0 71 29 16
2014 LP 41 38 8 8 3 0 3 82 11 39
2014 LP-01 33 58 0 0 0 0 8 100 0 12
2014 LP-02 25 31 19 19 6 0 0 56 25 16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 37 41 14 6 2 0 0 78 8 59
2020 LP-02 34 46 11 10 0 0 0 79 10 29
2020 LP-03 52 43 6 0 0 0 0 94 0 16
2019 LP 40 37 10 9 4 0 0 77 13 45
2019 LP-02 39 41 5 15 0 0 0 79 15 26
2018 LP 36 35 15 11 3 0 0 71 14 37
2018 LP-01 28 30 18 15 9 0 0 58 24 13
2018 LP-02 45 36 15 5 0 0 0 80 5 20
2017 LP 31 34 7 24 4 0 0 66 27 28
2017 LP-02 36 22 5 37 0 0 0 58 37 16
2014 LP 51 28 15 5 0 0 0 79 5 39
2014 LP-01 42 50 8 0 0 0 0 92 0 12
2014 LP-02 50 13 25 13 0 0 0 63 13 16

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 38 48 7 8 0 0 0 85 8 59
2020 LP-02 38 53 3 6 0 0 0 90 6 29
2020 LP-03 27 49 12 12 0 0 0 76 12 16
2019 LP 41 42 8 8 2 0 0 82 10 46
2019 LP-02 35 48 13 3 0 0 0 84 3 27
2018 LP 44 26 12 14 3 0 0 70 18 37
2018 LP-01 28 37 18 9 9 0 0 64 18 13
2018 LP-02 59 14 10 16 0 0 0 74 16 20
2017 LP 33 19 15 19 12 3 0 53 32 28
2017 LP-02 36 10 13 21 14 5 0 49 38 16
2014 LP 59 23 10 5 3 0 0 82 8 39
2014 LP-01 67 25 8 0 0 0 0 92 0 12
2014 LP-02 50 19 13 13 6 0 0 69 19 16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 29 48 10 12 0 2 0 78 12 59
2020 LP-02 27 53 6 14 0 0 0 80 14 29
2020 LP-03 30 45 11 6 0 7 0 81 7 16
2019 LP 32 44 11 9 2 2 0 77 11 46
2019 LP-02 29 48 8 15 0 0 0 77 15 27
2018 LP 20 52 11 10 6 3 0 73 16 37
2018 LP-01 13 54 15 9 9 0 0 67 18 13
2018 LP-02 24 50 9 12 0 5 0 78 12 20
2017 LP 31 22 13 27 4 4 0 55 32 28
2017 LP-02 31 18 17 34 0 0 0 49 34 16

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 51 34 8 7 0 0 0 85 7 59
2020 LP-02 55 39 7 0 0 0 0 93 0 29
2020 LP-03 40 43 11 6 0 0 0 83 6 16
2019 LP 65 27 2 4 2 0 0 91 6 46
2019 LP-02 66 31 0 0 3 0 0 97 3 27
2018 LP 65 32 0 3 0 0 0 97 3 37
2018 LP-01 58 33 0 9 0 0 0 91 9 13
2018 LP-02 77 23 0 0 0 0 0 100 0 20
2017 LP 49 32 4 12 4 0 0 81 16 28
2017 LP-02 66 20 0 14 0 0 0 86 14 16
2014 LP 69 23 5 3 0 0 0 92 3 39
2014 LP-01 83 8 8 0 0 0 0 92 0 12
2014 LP-02 56 31 6 6 0 0 0 88 6 16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 37 32 20 5 5 0 0 70 10 58
2020 LP-02 51 25 21 0 4 0 0 76 4 28
2020 LP-03 20 37 18 11 13 0 0 58 24 16
2019 LP 61 16 17 4 2 0 0 77 6 46
2019 LP-02 62 16 15 7 0 0 0 78 7 27
2018 LP 51 24 16 9 0 0 0 75 9 37
2018 LP-01 54 21 0 24 0 0 0 76 24 13
2018 LP-02 54 21 25 0 0 0 0 75 0 20
2017 LP 24 47 17 7 4 0 0 72 11 28
2017 LP-02 30 49 7 7 8 0 0 79 14 16
2014 LP 33 44 15 3 3 0 3 79 5 39
2014 LP-01 42 42 17 0 0 0 0 83 0 12
2014 LP-02 31 38 19 0 6 0 6 73 7 16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LP 49 51 59
2020 LP-02 47 53 29
2020 LP-03 43 57 16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 67 21 3 2 0 4 4 95 2 59
2020 LP-02 72 14 0 0 0 7 8 100 0 29
2020 LP-03 61 33 6 0 0 0 0 94 0 16

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 LP 15 43 41 59
2020 LP-02 14 55 31 29
2020 LP-03 18 40 41 16
2019 LP 23 44 33 46
2019 LP-02 23 50 27 27
2018 LP 19 32 49 37
2018 LP-01 30 24 46 13
2018 LP-02 10 39 52 20
2017 LP 14 42 45 28
2017 LP-02 5 65 30 16
2014 LP 28 46 26 39
2014 LP-01 25 58 17 12
2014 LP-02 31 38 31 16

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 LP 21 0 47 21 11 0 10
2014 LP 18 9 36 9 9999 27 11
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 61 32 5 2 0 0 0 93 2 59
2020 LP-02 51 46 0 3 0 0 0 97 3 29
2020 LP-03 77 23 0 0 0 0 0 100 0 16
2019 LP 63 32 3 2 0 0 0 95 2 46
2019 LP-02 58 37 5 0 0 0 0 95 0 27
2018 LP 47 47 3 3 0 0 0 94 3 37
2018 LP-01 37 54 0 9 0 0 0 91 9 13
2018 LP-02 50 45 5 0 0 0 0 95 0 20
2017 LP 49 29 0 18 4 0 0 78 22 28
2017 LP-02 41 33 0 26 0 0 0 74 26 16
2014 LP 69 26 5 0 0 0 0 95 0 39
2014 LP-01 75 25 0 0 0 0 0 100 0 12
2014 LP-02 69 19 13 0 0 0 0 88 0 16

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 38 37 14 10 2 0 0 75 12 59
2020 LP-02 42 38 10 10 0 0 0 79 10 29
2020 LP-03 46 24 19 6 6 0 0 70 11 16
2019 LP 35 45 5 10 4 0 0 80 15 46
2019 LP-02 32 44 5 11 8 0 0 77 18 27
2018 LP 34 30 11 11 14 0 0 64 25 36
2018 LP-01 19 24 21 9 27 0 0 43 36 13
2018 LP-02 53 25 5 10 7 0 0 78 17 19
2017 LP 41 27 14 18 0 0 0 68 18 28
2017 LP-02 36 18 20 26 0 0 0 54 26 16
2014 LP 56 28 8 8 0 0 0 85 8 39
2014 LP-01 75 8 8 8 0 0 0 83 8 12
2014 LP-02 50 31 13 6 0 0 0 81 6 16

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 5 13 41 26 15 0 0 41 18 59
2020 LP-02 3 4 55 24 14 0 0 38 7 29
2020 LP-03 11 30 18 40 0 0 0 40 42 16
2019 LP 10 8 24 37 18 0 3 57 19 46
2019 LP-02 7 8 22 48 16 0 0 64 14 27
2018 LP 6 17 37 18 22 0 0 41 22 37
2018 LP-01 9 18 46 9 19 0 0 28 27 13
2018 LP-02 5 9 33 24 29 0 0 53 14 20
2017 LP 19 14 26 18 19 0 4 39 35 28
2017 LP-02 21 7 23 20 29 0 0 49 28 16
2014 LP 0 3 31 41 26 0 0 67 3 39
2014 LP-01 0 0 25 17 58 0 0 75 0 12
2014 LP-02 0 6 44 44 6 0 0 50 6 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 5 8 23 37 25 0 2 63 13 59
2020 LP-02 7 3 28 38 20 0 4 61 10 29
2020 LP-03 6 18 15 44 18 0 0 62 23 16
2019 LP 5 13 24 36 19 2 3 57 18 45
2019 LP-02 8 8 37 28 16 4 0 46 16 26
2018 LP 13 9 34 22 20 3 0 43 23 37
2018 LP-01 18 18 37 15 12 0 0 28 36 13
2018 LP-02 11 0 33 26 24 5 0 53 12 20
2017 LP 7 19 20 24 23 0 8 51 28 28
2017 LP-02 7 27 23 16 27 0 0 43 34 16
2014 LP 5 13 28 15 38 0 0 54 18 39
2014 LP-01 0 8 25 8 58 0 0 67 8 12
2014 LP-02 6 13 31 25 25 0 0 50 19 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 7 8 22 41 18 2 2 62 16 58
2020 LP-02 7 3 23 43 16 3 4 64 11 29
2020 LP-03 13 12 26 35 13 0 0 49 26 15
2019 LP 10 5 17 39 27 2 0 68 15 46
2019 LP-02 11 4 22 24 35 3 0 62 15 27
2018 LP 11 19 17 27 22 3 2 52 31 37
2018 LP-01 15 33 18 34 0 0 0 34 48 13
2018 LP-02 9 11 5 21 43 5 5 72 23 20
2017 LP 15 8 18 23 28 0 8 55 25 28
2017 LP-02 21 0 14 25 40 0 0 64 21 16
2014 LP 3 8 18 26 41 0 5 70 11 39
2014 LP-01 8 0 8 17 67 0 0 83 8 12
2014 LP-02 0 13 19 31 31 0 6 67 13 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 2 12 25 28 33 0 0 62 14 57
2020 LP-02 0 7 28 34 31 0 0 65 7 29
2020 LP-03 7 25 12 28 28 0 0 56 32 15
2019 LP 0 6 19 38 37 0 0 75 6 46
2019 LP-02 0 7 15 35 43 0 0 79 7 27
2018 LP 5 3 21 32 39 0 0 70 8 37
2018 LP-01 0 9 15 54 21 0 0 76 9 13
2018 LP-02 9 0 16 21 54 0 0 75 9 20
2017 LP 16 7 11 40 27 0 0 67 23 28
2017 LP-02 14 13 0 36 36 0 0 72 28 16
2014 LP 3 0 18 54 26 0 0 79 3 39
2014 LP-01 0 0 8 67 25 0 0 92 0 12
2014 LP-02 6 0 25 50 19 0 0 69 6 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 5 8 35 19 28 2 2 49 14 59
2020 LP-02 3 11 38 20 27 0 0 48 14 29
2020 LP-03 7 6 35 27 25 0 0 52 12 16
2019 LP 4 12 14 35 33 2 0 69 16 46
2019 LP-02 3 11 21 29 32 3 0 63 14 27
2018 LP 3 20 27 16 28 0 6 46 25 37
2018 LP-01 9 24 30 6 21 0 9 30 36 13
2018 LP-02 0 21 20 21 34 0 5 57 22 20
2017 LP 18 9 30 24 18 0 0 43 27 28
2017 LP-02 14 8 29 21 27 0 0 48 23 16
2014 LP 11 3 26 13 37 5 5 56 15 38
2014 LP-01 9 9 0 9 64 9 0 80 20 11
2014 LP-02 13 0 44 13 25 0 6 40 13 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 4 5 26 37 23 0 5 64 9 59
2020 LP-02 7 3 26 39 17 0 7 60 11 29
2020 LP-03 0 12 41 28 19 0 0 47 12 16
2019 LP 0 15 30 24 24 7 0 52 16 45
2019 LP-02 0 19 37 23 18 4 0 42 19 26
2018 LP 3 18 28 22 27 0 3 50 22 37
2018 LP-01 0 33 46 9 12 0 0 21 33 13
2018 LP-02 7 9 10 31 38 0 5 73 17 20
2017 LP 4 12 17 33 31 0 4 66 16 28
2017 LP-02 0 7 19 33 42 0 0 75 7 16
2014 LP 5 5 18 31 31 5 5 69 11 39
2014 LP-01 0 0 17 33 25 8 17 78 0 12
2014 LP-02 6 13 13 38 31 0 0 69 19 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 6 8 25 39 20 0 2 60 15 59
2020 LP-02 7 10 10 47 26 0 0 73 16 29
2020 LP-03 11 0 48 31 9 0 0 40 11 16
2019 LP 12 6 17 34 26 4 0 63 20 46
2019 LP-02 14 8 14 24 37 3 0 63 22 27
2018 LP 13 8 18 27 27 3 3 58 23 37
2018 LP-01 15 15 13 42 6 9 0 53 33 13
2018 LP-02 14 0 17 21 43 0 5 68 15 20
2017 LP 11 7 20 35 23 0 4 61 19 28
2017 LP-02 14 5 14 30 29 0 7 63 21 16
2014 LP 5 10 26 18 38 0 3 58 16 39
2014 LP-01 0 0 17 17 58 0 8 82 0 12
2014 LP-02 6 13 38 19 25 0 0 44 19 16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 2 8 32 31 27 0 0 58 10 59
2020 LP-02 3 0 31 35 30 0 0 65 3 29
2020 LP-03 0 12 49 18 20 0 0 38 12 16
2019 LP 9 11 25 34 20 2 0 55 20 46
2019 LP-02 11 7 17 35 26 3 0 63 19 27

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 27 40 18 12 3 0 0 67 15 58
2020 LP-02 27 41 21 10 0 0 0 69 10 29
2020 LP-03 20 41 14 19 6 0 0 61 26 15
2019 LP 20 44 9 18 8 0 0 65 26 45
2019 LP-02 23 42 9 15 11 0 0 65 26 26

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 64 18 2 13 3 0 0 82 16 59
2020 LP-02 67 20 0 13 0 0 0 87 13 29
2020 LP-03 52 25 0 18 6 0 0 76 24 16
2019 LP 56 27 2 12 2 0 0 84 14 46
2019 LP-02 56 24 0 17 3 0 0 80 20 27
2018 LP 38 32 13 18 0 0 0 70 18 37
2018 LP-01 21 21 33 24 0 0 0 43 24 13
2018 LP-02 48 41 0 11 0 0 0 89 11 20
2017 LP 44 29 8 14 4 0 0 74 18 28
2017 LP-02 48 33 0 20 0 0 0 80 20 16
2014 LP 69 18 3 8 3 0 0 87 10 39
2014 LP-01 83 0 0 8 8 0 0 83 17 12
2014 LP-02 56 25 6 13 0 0 0 81 13 16

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 60 32 0 7 2 0 0 92 8 59
2020 LP-02 59 38 0 3 0 0 0 97 3 29
2020 LP-03 58 30 0 6 6 0 0 89 11 16
2019 LP 73 23 2 2 0 0 0 96 2 46
2019 LP-02 67 25 4 3 0 0 0 93 3 27
2018 LP 50 38 10 2 0 0 0 88 2 36
2018 LP-01 48 30 15 6 0 0 0 79 6 13
2018 LP-02 51 42 7 0 0 0 0 93 0 19
2017 LP 60 26 6 4 4 0 0 86 8 28
2017 LP-02 57 30 5 8 0 0 0 87 8 16
2014 LP 77 15 8 0 0 0 0 92 0 39
2014 LP-01 75 25 0 0 0 0 0 100 0 12
2014 LP-02 81 6 13 0 0 0 0 88 0 16

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 51 39 2 7 0 2 0 92 7 59
2020 LP-02 48 42 0 6 0 3 0 93 7 29
2020 LP-03 71 23 6 0 0 0 0 94 0 16
2019 LP 59 36 2 2 0 0 0 95 2 46
2019 LP-02 52 39 4 4 0 0 0 92 4 27
2018 LP 40 46 14 0 0 0 0 86 0 37
2018 LP-01 37 42 21 0 0 0 0 79 0 13
2018 LP-02 45 44 12 0 0 0 0 88 0 20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 31 52 7 10 0 0 0 84 10 59
2020 LP-02 38 49 7 6 0 0 0 87 6 29
2020 LP-03 21 55 7 18 0 0 0 76 18 16
2019 LP 49 27 14 7 4 0 0 76 10 46
2019 LP-02 42 30 16 8 3 0 0 73 12 27
2018 LP 34 38 11 15 0 3 0 73 16 37
2018 LP-01 37 24 21 18 0 0 0 61 18 13
2018 LP-02 38 41 5 11 0 5 0 83 12 20
2017 LP 42 40 7 7 4 0 0 82 11 28
2017 LP-02 46 34 7 7 7 0 0 80 13 16
2014 LP 64 26 5 5 0 0 0 90 5 39
2014 LP-01 83 17 0 0 0 0 0 100 0 12
2014 LP-02 56 19 13 13 0 0 0 75 13 16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 31 46 11 5 3 3 0 80 9 59
2020 LP-02 34 50 10 0 3 3 0 87 3 29
2020 LP-03 27 50 12 6 0 6 0 81 6 16
2019 LP 46 19 19 8 2 6 0 69 11 46
2019 LP-02 33 24 29 3 3 7 0 62 7 27
2018 LP 29 47 8 7 6 3 0 78 14 37
2018 LP-01 24 33 22 6 15 0 0 57 21 13
2018 LP-02 34 51 0 9 0 5 0 90 10 20
2017 LP 41 27 7 11 11 3 0 70 23 28
2017 LP-02 36 26 13 13 7 5 0 65 21 16
2014 LP 54 23 15 3 0 5 0 81 3 39
2014 LP-01 67 25 0 0 0 8 0 100 0 12
2014 LP-02 38 25 25 6 0 6 0 67 7 16

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 67 23 7 3 0 0 0 90 3 59
2020 LP-02 72 21 7 0 0 0 0 93 0 29
2020 LP-03 59 29 6 6 0 0 0 89 6 16
2019 LP 65 24 5 2 4 0 0 89 6 46
2019 LP-02 62 30 5 0 3 0 0 92 3 27
2018 LP 51 31 0 8 10 0 0 81 19 37
2018 LP-01 46 28 0 0 27 0 0 73 27 13
2018 LP-02 60 24 0 16 0 0 0 84 16 20
2017 LP 46 27 15 12 0 0 0 73 12 28
2017 LP-02 46 31 14 8 0 0 0 78 8 16
2014 LP 82 15 3 0 0 0 0 97 0 39
2014 LP-01 92 8 0 0 0 0 0 100 0 12
2014 LP-02 75 19 6 0 0 0 0 94 0 16

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 53 17 12 5 5 5 4 76 11 59
2020 LP-02 59 13 15 3 0 3 7 80 4 29
2020 LP-03 64 12 11 0 6 6 0 81 7 16

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 28 33 18 5 5 10 2 69 11 59
2020 LP-02 27 33 19 3 3 14 0 70 8 29
2020 LP-03 27 43 12 6 0 6 6 79 7 16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 41 32 9 3 5 5 5 81 9 59
2020 LP-02 40 28 8 7 0 8 10 83 8 29
2020 LP-03 45 37 6 0 6 6 0 87 7 16

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 34 30 17 6 5 6 2 69 12 59
2020 LP-02 33 33 18 13 0 3 0 68 13 29
2020 LP-03 27 37 7 0 11 17 0 78 14 16
2019 LP 36 24 18 4 2 7 9 71 7 46
2019 LP-02 35 23 24 3 3 4 7 66 7 27
2018 LP 25 28 27 12 0 7 0 58 13 37
2018 LP-01 15 15 48 15 0 6 0 32 16 13
2018 LP-02 33 29 17 12 0 10 0 69 13 20
2017 LP 39 14 22 18 0 7 0 57 20 28
2017 LP-02 34 7 33 13 0 14 0 47 15 16
2014 LP 38 33 3 8 0 8 10 88 9 39
2014 LP-01 33 42 0 0 0 17 8 100 0 12
2014 LP-02 38 25 6 19 0 0 13 71 21 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 40 28 19 8 3 0 0 69 12 59
2020 LP-02 38 34 21 7 0 0 0 72 7 29
2020 LP-03 30 25 20 19 6 0 0 55 25 16
2019 LP 45 28 5 15 2 4 0 77 18 46
2019 LP-02 46 22 9 15 0 8 0 74 16 27
2018 LP 35 45 8 12 0 0 0 81 12 37
2018 LP-01 28 48 0 24 0 0 0 76 24 13
2018 LP-02 38 42 15 5 0 0 0 81 5 20
2017 LP 49 25 4 22 0 0 0 74 22 28
2017 LP-02 41 25 0 34 0 0 0 66 34 16
2014 LP 62 26 10 0 3 0 0 87 3 39
2014 LP-01 75 17 8 0 0 0 0 92 0 12
2014 LP-02 44 31 19 0 6 0 0 75 6 16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 42 28 24 3 2 2 0 71 5 59
2020 LP-02 48 25 24 3 0 0 0 73 3 29
2020 LP-03 30 34 19 6 6 6 0 67 13 16
2019 LP 37 47 9 7 0 0 0 84 7 46
2019 LP-02 37 40 16 7 0 0 0 77 7 27
2018 LP 30 37 5 12 13 3 0 70 25 37
2018 LP-01 21 37 0 9 33 0 0 58 42 13
2018 LP-02 33 36 10 16 0 5 0 73 17 20

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 25 18 18 10 10 18 2 53 25 59
2020 LP-02 31 27 11 14 0 15 3 70 17 29
2020 LP-03 18 12 15 12 24 19 0 37 45 16
2019 LP 22 21 19 15 6 16 2 52 26 46
2019 LP-02 21 18 22 18 7 11 3 45 30 27
2018 LP 22 20 20 6 14 18 0 51 24 37
2018 LP-01 25 18 33 0 24 0 0 43 24 13
2018 LP-02 24 21 14 7 9 25 0 60 21 20
2017 LP 19 13 19 13 15 14 7 40 36 28
2017 LP-02 16 5 8 25 14 19 13 31 58 16
2014 LP 31 28 15 8 5 13 0 68 15 39
2014 LP-01 33 25 17 0 0 25 0 78 0 12
2014 LP-02 31 19 13 13 13 13 0 57 29 16

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 31 55 9 5 0 0 0 86 5 59
2020 LP-02 42 51 4 3 0 0 0 93 3 29
2020 LP-03 27 61 11 0 0 0 0 89 0 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 34 40 16 7 3 0 0 74 10 59
2020 LP-02 34 47 8 6 3 0 0 82 10 29
2020 LP-03 40 43 17 0 0 0 0 83 0 16
2019 LP 60 36 4 0 0 0 0 96 0 46
2019 LP-02 68 25 8 0 0 0 0 92 0 27
2017 LP 32 53 11 0 4 0 0 85 4 27
2017 LP-02 27 61 13 0 0 0 0 87 0 15
2014 LP 67 18 5 10 0 0 0 85 10 39
2014 LP-01 67 17 0 17 0 0 0 83 17 12
2014 LP-02 69 13 13 6 0 0 0 81 6 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 53 33 0 12 2 0 0 86 14 58
2020 LP-02 55 35 0 10 0 0 0 90 10 29
2020 LP-03 51 31 0 18 0 0 0 82 18 16
2019 LP 61 27 8 4 0 0 0 89 4 45
2019 LP-02 59 29 5 7 0 0 0 88 7 27
2017 LP 47 39 7 4 0 3 0 89 4 28
2017 LP-02 37 44 7 7 0 5 0 86 7 16
2014 LP 64 26 8 3 0 0 0 90 3 39
2014 LP-01 58 33 8 0 0 0 0 92 0 12
2014 LP-02 63 19 13 6 0 0 0 81 6 16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 75 18 4 0 0 3 0 96 0 59
2020 LP-02 80 20 0 0 0 0 0 100 0 29
2020 LP-03 64 18 7 0 0 11 0 92 0 16
2017 LP 62 28 0 7 0 3 0 92 8 27
2017 LP-02 36 45 0 14 0 5 0 85 15 15
2014 LP 77 21 3 0 0 0 0 97 0 39
2014 LP-01 92 8 0 0 0 0 0 100 0 12
2014 LP-02 69 25 6 0 0 0 0 94 0 16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 57 24 11 2 5 0 0 81 7 59
2020 LP-02 61 36 3 0 0 0 0 97 0 29
2020 LP-03 51 6 23 0 20 0 0 57 20 16
2019 LP 61 29 8 0 0 0 2 91 0 46
2019 LP-02 54 35 11 0 0 0 0 89 0 27

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 16 14 8 3 2 48 8 69 12 59
2020 LP-02 20 13 10 0 0 50 7 77 0 29
2020 LP-03 18 21 0 12 0 37 11 77 23 16
2019 LP 17 13 9 6 2 32 22 63 18 46
2019 LP-02 10 15 15 3 3 28 26 53 14 27
2018 LP 24 8 7 7 8 28 17 59 28 37
2018 LP-01 21 15 13 18 9 18 6 48 35 13
2018 LP-02 21 5 5 0 9 37 24 64 24 20
2017 LP 13 4 6 7 11 29 29 41 44 28
2017 LP-02 5 8 12 0 7 38 31 41 21 16
2014 LP 18 15 5 5 3 38 15 72 17 39
2014 LP-01 8 0 0 8 0 50 33 50 50 12
2014 LP-02 25 19 6 6 0 38 6 78 11 16

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 37 35 15 2 3 9 0 78 6 59
2020 LP-02 48 38 7 0 0 7 0 93 0 29
2020 LP-03 24 27 24 6 6 13 0 58 14 16
2019 LP 48 20 15 6 0 9 3 76 7 46
2019 LP-02 40 19 18 7 0 13 4 70 8 27
2018 LP 39 24 5 9 9 14 0 73 22 37
2018 LP-01 21 37 6 9 18 9 0 64 29 13
2018 LP-02 50 14 5 11 5 15 0 75 19 20
2017 LP 44 18 10 15 7 6 0 66 24 28
2017 LP-02 41 16 18 7 7 12 0 64 15 16
2014 LP 51 21 21 3 3 3 0 74 5 39
2014 LP-01 58 25 17 0 0 0 0 83 0 12
2014 LP-02 38 19 31 6 0 6 0 60 7 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LP 13 87 37

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 18 8 17 0 2 45 10 58 4 59
2020 LP-02 20 7 10 0 0 53 10 73 0 29
2020 LP-03 18 12 21 0 0 37 11 59 0 16
2019 LP 19 6 12 2 2 38 20 61 10 46
2019 LP-02 14 3 17 0 3 43 19 45 8 27
2018 LP 18 6 14 2 8 39 12 49 22 37
2018 LP-01 15 9 21 6 9 39 0 40 25 13
2018 LP-02 14 5 11 0 9 42 19 47 24 20
2017 LP 13 4 10 0 7 36 29 51 21 28
2017 LP-02 5 8 12 0 7 38 31 41 21 16
2014 LP 15 13 3 3 0 41 26 85 8 39
2014 LP-01 8 0 0 0 0 58 33 100 0 12
2014 LP-02 25 6 0 6 0 38 25 83 17 16

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 39 33 13 3 2 9 2 80 6 59
2020 LP-02 43 34 7 3 0 10 3 89 4 29
2020 LP-03 33 30 18 6 0 13 0 72 7 16
2019 LP 46 18 19 4 2 9 3 72 7 46
2019 LP-02 33 15 28 3 3 13 4 58 8 27
2018 LP 31 25 9 7 6 20 2 71 17 37
2018 LP-01 15 24 15 13 9 24 0 52 28 13
2018 LP-02 38 25 7 5 5 20 0 80 12 20
2017 LP 37 20 11 7 7 18 0 70 17 28
2017 LP-02 36 21 13 13 7 10 0 63 22 16
2014 LP 46 28 15 3 0 8 0 81 3 39
2014 LP-01 50 33 8 0 0 8 0 91 0 12
2014 LP-02 38 19 25 6 0 13 0 64 7 16

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LP 3 97 59
2020 LP-02 3 97 29
2020 LP-03 6 94 16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LP 17 83 59
2020 LP-02 27 73 29
2020 LP-03 7 93 16
2019 LP 25 75 46
2019 LP-02 32 68 27
2017 LP 22 78 28
2014 LP 28 72 39

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LP 61 39 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LP 100 0 10
2019 LP 92 8 12
2014 LP 100 0 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 70 19 0 11 0 0 0 89 11 10
2019 LP 81 19 0 0 0 0 0 100 0 11
2014 LP 82 9 9 0 0 0 0 91 0 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 54 31 6 2 2 4 2 90 4 59
2020 LP-02 58 35 3 0 0 4 0 97 0 29
2020 LP-03 57 26 6 6 0 6 0 88 6 16
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 38 32 11 10 3 5 0 74 14 59
2020 LP-02 37 38 11 7 0 7 0 81 7 29
2020 LP-03 29 36 22 6 0 6 0 70 7 16

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 50 34 11 3 0 2 0 86 4 59
2020 LP-02 54 39 7 0 0 0 0 93 0 29
2020 LP-03 45 36 13 6 0 0 0 81 6 16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 50 36 3 7 2 2 0 87 9 59
2020 LP-02 50 39 0 7 3 0 0 89 11 29
2020 LP-03 45 48 0 7 0 0 0 93 7 16

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 52 32 7 6 2 2 0 85 7 59
2020 LP-02 57 31 8 4 0 0 0 89 4 29
2020 LP-03 51 36 6 7 0 0 0 87 7 16

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 60 23 7 5 0 3 2 87 6 59
2020 LP-02 69 21 7 3 0 0 0 90 3 29
2020 LP-03 51 30 6 7 0 0 6 86 8 16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 78 13 3 0 0 5 0 96 0 59
2020 LP-02 90 10 0 0 0 0 0 100 0 29
2020 LP-03 63 25 6 0 0 6 0 94 0 16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 53 31 10 0 2 4 0 88 2 59
2020 LP-02 61 25 10 0 0 3 0 89 0 29
2020 LP-03 48 40 6 0 0 7 0 94 0 16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 49 27 9 10 4 0 2 77 14 58
2020 LP-02 47 40 4 6 0 0 3 89 7 29
2020 LP-03 60 13 6 13 8 0 0 73 20 15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 63 28 6 2 0 2 0 93 2 59
2020 LP-02 62 31 0 3 0 3 0 97 3 29
2020 LP-03 69 24 7 0 0 0 0 93 0 16

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 55 18 17 5 3 2 0 74 9 59
2020 LP-02 61 15 18 3 3 0 0 76 7 29
2020 LP-03 41 27 25 0 0 7 0 73 0 16
2019 LP 45 39 9 2 2 3 0 86 4 46
2019 LP-02 39 33 16 3 4 4 0 76 8 27
2018 LP 45 23 7 13 7 5 0 72 21 37
2018 LP-01 28 24 13 18 18 0 0 52 36 13
2018 LP-02 53 26 5 7 0 10 0 87 7 20
2017 LP 41 35 7 6 8 3 0 78 15 28
2017 LP-02 27 48 0 5 14 5 0 79 21 16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 37 24 15 13 7 2 2 63 21 59
2020 LP-02 33 32 11 13 4 4 3 70 19 29
2020 LP-03 45 25 12 19 0 0 0 70 19 16

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 53 27 7 6 2 5 0 84 9 59
2020 LP-02 54 35 4 6 0 0 0 90 6 29
2020 LP-03 52 30 6 6 0 7 0 88 6 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 30 41 17 5 5 2 0 72 10 59
2020 LP-02 34 52 10 3 0 0 0 87 3 29
2020 LP-03 18 31 33 0 12 6 0 52 13 16
2019 LP 41 36 9 11 2 2 0 78 13 46
2019 LP-02 36 39 15 8 3 0 0 74 11 27
2018 LP 33 29 3 17 13 5 0 65 31 37
2018 LP-01 21 28 9 15 27 0 0 49 42 13
2018 LP-02 43 26 0 16 5 10 0 77 23 20
2017 LP 43 20 4 18 14 0 0 63 33 28
2017 LP-02 34 25 8 26 7 0 0 59 33 16

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 54 17 13 8 7 0 2 72 15 58
2020 LP-02 54 14 8 10 11 0 3 70 22 29
2020 LP-03 54 30 6 9 0 0 0 85 9 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 38 35 16 5 2 0 4 75 8 59
2020 LP-02 47 24 19 3 0 0 7 76 3 29
2020 LP-03 42 43 0 7 9 0 0 85 15 16
2019 LP 24 27 24 17 8 0 0 51 25 46
2019 LP-02 23 20 27 21 9 0 0 42 30 27
2018 LP 15 28 28 18 12 0 0 43 30 37
2018 LP-01 0 21 30 24 24 0 0 21 48 13
2018 LP-02 29 24 26 16 5 0 0 53 21 20
2017 LP 28 43 6 11 6 0 5 75 18 28
2017 LP-02 17 59 5 5 5 0 8 83 11 16

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 24 22 41 5 8 0 0 46 13 59
2020 LP-02 31 18 44 3 3 0 0 49 7 29
2020 LP-03 7 30 39 12 12 0 0 37 25 16
2019 LP 29 27 31 12 0 0 0 57 12 46
2019 LP-02 34 27 25 14 0 0 0 61 14 27
2018 LP 20 30 37 8 5 0 0 50 13 37
2018 LP-01 6 30 48 15 0 0 0 37 15 13
2018 LP-02 35 25 26 5 9 0 0 60 14 20
2017 LP 16 36 29 4 16 0 0 52 19 28
2017 LP-02 22 43 14 7 14 0 0 65 21 16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 40 21 29 5 5 0 0 61 10 58
2020 LP-02 39 35 19 7 0 0 0 74 7 29
2020 LP-03 32 12 44 6 6 0 0 43 12 16
2019 LP 49 16 27 6 2 0 0 65 8 46
2019 LP-02 57 19 18 3 3 0 0 76 6 27
2018 LP 37 38 20 2 2 0 0 75 5 37
2018 LP-01 30 37 33 0 0 0 0 67 0 13
2018 LP-02 44 42 5 5 5 0 0 86 9 20
2017 LP 35 37 9 0 19 0 0 72 19 28
2017 LP-02 45 34 0 0 21 0 0 79 21 16

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 17 34 33 5 10 0 0 51 15 59
2020 LP-02 21 41 28 10 0 0 0 62 10 29
2020 LP-03 7 39 35 0 19 0 0 46 19 16
2019 LP 40 23 23 10 2 2 0 64 12 46
2019 LP-02 33 32 18 14 3 0 0 65 17 27
2018 LP 15 30 34 19 2 0 0 45 21 37
2018 LP-01 6 24 37 33 0 0 0 30 33 13
2018 LP-02 25 30 29 11 5 0 0 55 16 20
2017 LP 22 23 23 11 18 4 0 46 30 28
2017 LP-02 26 20 21 7 20 7 0 49 28 16

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 36 28 22 8 5 0 0 64 13 59
2020 LP-02 39 27 24 7 3 0 0 66 10 29
2020 LP-03 27 36 18 12 6 0 0 63 18 16
2019 LP 64 15 13 8 0 0 0 78 8 45
2019 LP-02 74 11 8 8 0 0 0 85 8 26
2018 LP 50 28 17 6 0 0 0 78 6 37
2018 LP-01 45 30 15 9 0 0 0 76 9 13
2018 LP-02 53 26 16 5 0 0 0 79 5 20
2017 LP 25 31 19 4 8 4 9 64 14 28
2017 LP-02 39 38 7 8 0 0 8 84 9 16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 24 29 26 14 7 0 0 53 21 58
2020 LP-02 20 39 27 14 0 0 0 59 14 29
2020 LP-03 27 19 27 13 14 0 0 46 27 15
2019 LP 36 39 15 8 2 0 0 75 10 46
2019 LP-02 46 33 15 3 3 0 0 79 6 27
2018 LP 42 24 25 6 2 0 0 67 8 37
2018 LP-01 45 22 24 9 0 0 0 67 9 13
2018 LP-02 43 26 21 5 5 0 0 69 9 20
2017 LP 20 43 17 12 8 0 0 63 20 27
2017 LP-02 26 42 18 14 0 0 0 68 14 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 18 29 22 16 7 0 8 51 25 59
2020 LP-02 17 32 20 14 3 0 13 56 20 29
2020 LP-03 13 30 24 20 13 0 0 43 33 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 27 36 15 20 0 2 0 64 21 59
2020 LP-02 27 38 17 17 0 0 0 66 17 29
2020 LP-03 33 25 19 24 0 0 0 57 24 16
2019 LP 37 38 14 6 4 0 0 75 10 46
2019 LP-02 39 33 18 3 7 0 0 71 11 27
2018 LP 24 38 20 2 16 0 0 62 18 36
2018 LP-01 15 48 19 0 18 0 0 63 18 13
2018 LP-02 34 30 24 0 11 0 0 64 11 20
2017 LP 39 17 29 7 8 0 0 56 15 28
2017 LP-02 40 25 29 7 0 0 0 64 7 16

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 34 38 16 8 3 0 0 72 11 59
2020 LP-02 42 35 17 3 3 0 0 77 7 29
2020 LP-03 12 46 18 18 6 0 0 58 23 16
2019 LP 35 40 13 7 6 0 0 75 12 46
2019 LP-02 39 36 15 4 7 0 0 75 11 27
2018 LP 32 39 11 8 9 0 0 72 18 37
2018 LP-01 19 54 0 9 18 0 0 73 27 13
2018 LP-02 44 30 16 5 5 0 0 75 9 20
2017 LP 26 36 16 8 15 0 0 62 23 28
2017 LP-02 34 38 0 14 13 0 0 72 28 16

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 37 33 17 8 5 0 0 70 13 59
2020 LP-02 34 48 8 3 7 0 0 82 10 29
2020 LP-03 27 20 41 12 0 0 0 47 12 16
2019 LP 44 33 6 10 8 0 0 76 18 46
2019 LP-02 35 41 7 11 7 0 0 76 17 27
2018 LP 39 19 24 12 7 0 0 58 19 37
2018 LP-01 34 15 24 9 18 0 0 49 27 13
2018 LP-02 49 21 19 11 0 0 0 70 11 20
2017 LP 30 32 20 11 7 0 0 62 18 28
2017 LP-02 36 31 5 21 7 0 0 67 28 16

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 46 27 17 8 2 0 0 73 10 59
2020 LP-02 40 45 8 6 0 0 0 86 6 29
2020 LP-03 53 12 23 12 0 0 0 65 12 16
2019 LP 59 27 8 4 2 0 0 85 6 46
2019 LP-02 55 30 11 4 0 0 0 85 4 27

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 27 36 26 10 2 0 0 63 11 59
2020 LP-02 24 30 29 16 0 0 0 55 16 29
2020 LP-03 35 54 11 0 0 0 0 89 0 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 50 28 15 3 0 3 0 81 3 59
2020 LP-02 52 28 18 0 0 3 0 82 0 29
2020 LP-03 61 27 11 0 0 0 0 89 0 16
2019 LP 61 20 9 6 2 2 0 83 8 45
2019 LP-02 74 15 3 7 0 0 0 89 7 27
2018 LP 41 45 0 8 3 0 2 88 12 37
2018 LP-01 19 63 0 9 9 0 0 82 18 13
2018 LP-02 60 31 0 5 0 0 5 95 5 20
2017 LP 45 44 4 0 8 0 0 88 8 28
2017 LP-02 49 37 7 0 8 0 0 86 8 16

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 38 34 21 2 2 0 4 74 4 58
2020 LP-02 28 43 19 0 4 0 7 76 4 28
2020 LP-03 64 25 12 0 0 0 0 88 0 16
2019 LP 66 28 6 0 0 0 0 94 0 46
2019 LP-02 67 29 3 0 0 0 0 97 0 27
2018 LP 58 25 10 2 0 0 5 87 3 36
2018 LP-01 51 30 19 0 0 0 0 81 0 13
2018 LP-02 70 20 5 0 0 0 5 95 0 19
2017 LP 61 26 6 7 0 0 0 86 7 28
2017 LP-02 54 34 12 0 0 0 0 88 0 16

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 34 39 22 5 0 0 0 73 5 59
2020 LP-02 26 49 21 3 0 0 0 76 3 29
2020 LP-03 52 24 18 6 0 0 0 76 6 16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 78 8 6 2 0 0 7 92 2 59
2020 LP-02 75 10 4 3 0 0 7 92 3 29
2020 LP-03 94 0 0 0 0 0 6 100 0 16
2019 LP 78 11 0 2 0 2 7 98 2 46
2019 LP-02 78 11 0 3 0 0 8 97 3 27
2018 LP 88 8 0 3 0 0 0 97 3 37
2018 LP-01 85 6 0 9 0 0 0 91 9 13
2018 LP-02 89 11 0 0 0 0 0 100 0 20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 86 8 2 2 0 0 2 97 2 59
2020 LP-02 93 3 0 0 0 0 4 100 0 29
2020 LP-03 82 12 6 0 0 0 0 94 0 16
2019 LP 88 8 0 0 0 2 2 100 0 46
2019 LP-02 90 10 0 0 0 0 0 100 0 27
2018 LP 75 14 5 6 0 0 0 89 6 37
2018 LP-01 61 24 6 9 0 0 0 85 9 13
2018 LP-02 86 5 5 5 0 0 0 91 5 20
2017 LP 72 11 18 0 0 0 0 82 0 28
2017 LP-02 75 12 13 0 0 0 0 87 0 16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 61 32 5 2 0 0 0 93 2 59
2020 LP-02 55 41 0 3 0 0 0 97 3 29
2020 LP-03 64 36 0 0 0 0 0 100 0 16
2019 LP 59 27 11 0 0 0 2 88 0 46
2019 LP-02 49 35 16 0 0 0 0 84 0 27
2018 LP 52 28 17 0 0 0 2 83 0 37
2018 LP-01 51 30 19 0 0 0 0 81 0 13
2018 LP-02 54 27 14 0 0 0 5 85 0 20
2017 LP 46 34 15 0 0 0 5 84 0 28
2017 LP-02 43 42 7 0 0 0 8 93 0 16

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 64 21 5 5 5 0 0 85 10 59
2020 LP-02 71 22 3 3 0 0 0 94 3 29
2020 LP-03 40 36 6 6 11 0 0 76 18 16
2019 LP 66 16 6 6 4 0 2 83 11 45
2019 LP-02 66 16 10 8 0 0 0 82 8 26
2018 LP 51 19 12 6 9 0 2 72 16 37
2018 LP-01 49 15 9 9 18 0 0 64 27 13
2018 LP-02 58 22 11 0 5 0 5 83 5 20
2017 LP 47 19 19 4 7 0 5 69 11 28
2017 LP-02 44 20 21 0 7 0 8 70 7 16

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 64 7 7 0 0 0 23 91 0 59
2020 LP-02 61 0 7 0 0 0 32 90 0 29
2020 LP-03 69 25 0 0 0 0 6 100 0 16
2019 LP 61 2 0 0 0 0 37 100 0 46
2019 LP-02 63 3 0 0 0 0 33 100 0 27
2018 LP 53 0 2 0 0 0 44 96 0 36
2018 LP-01 46 0 0 0 0 0 54 100 0 13
2018 LP-02 62 0 0 0 0 0 38 100 0 20
2017 LP 50 11 0 0 0 0 39 100 0 28
2017 LP-02 53 8 0 0 0 0 39 100 0 16

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 69 17 9 2 0 0 4 89 2 59
2020 LP-02 65 21 6 0 0 0 7 93 0 29
2020 LP-03 79 12 9 0 0 0 0 91 0 16
2019 LP 70 16 0 2 0 0 13 98 2 46
2019 LP-02 74 7 0 0 0 0 19 100 0 27
2018 LP 50 24 8 0 0 0 18 90 0 37
2018 LP-01 39 22 6 0 0 0 33 91 0 13
2018 LP-02 58 21 11 0 0 0 10 87 0 20
2017 LP 56 28 0 0 0 0 16 100 0 28
2017 LP-02 53 31 0 0 0 0 15 100 0 16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 62 20 5 4 5 0 4 85 9 59
2020 LP-02 68 20 4 0 0 0 7 95 0 29
2020 LP-03 73 18 0 9 0 0 0 91 9 16
2019 LP 74 12 4 7 0 0 4 89 7 46
2019 LP-02 79 11 3 3 0 0 3 93 3 27
2018 LP 72 13 3 6 0 0 6 90 6 37
2018 LP-01 61 15 0 15 0 0 9 83 17 13
2018 LP-02 75 14 7 0 0 0 5 93 0 20
2017 LP 54 30 0 0 5 0 11 95 5 28
2017 LP-02 50 35 0 0 8 0 7 91 9 16

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 28 18 5 2 0 0 76 7 59
2020 LP-02 54 27 15 3 0 0 0 81 3 29
2020 LP-03 41 35 12 6 6 0 0 76 12 16
2019 LP 61 28 6 2 0 0 2 92 2 46
2019 LP-02 51 38 8 0 0 0 3 92 0 27
2018 LP 36 44 17 0 0 0 2 83 0 37
2018 LP-01 21 61 18 0 0 0 0 82 0 13
2018 LP-02 50 31 15 0 0 0 5 84 0 20
2017 LP 45 33 10 0 4 0 8 85 5 28
2017 LP-02 53 28 12 0 0 0 7 87 0 16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 31 36 30 0 3 0 0 67 3 59
2020 LP-02 33 35 32 0 0 0 0 68 0 29
2020 LP-03 37 42 22 0 0 0 0 78 0 16

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 7 36 39 15 3 0 0 43 18 59
2020 LP-02 14 35 38 13 0 0 0 49 13 29
2020 LP-03 0 40 42 12 6 0 0 40 18 16
2019 LP 15 52 25 7 2 0 0 67 9 46
2019 LP-02 8 62 23 7 0 0 0 70 7 27
2018 LP 16 44 29 5 7 0 0 60 12 37
2018 LP-01 15 39 28 0 18 0 0 54 18 13
2018 LP-02 20 50 21 9 0 0 0 70 9 20
2017 LP 13 43 29 12 4 0 0 55 16 28
2017 LP-02 23 27 36 8 7 0 0 50 14 16

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 5 17 39 28 9 2 2 38 22 59
2020 LP-02 0 13 35 38 10 3 0 50 13 29
2020 LP-03 12 12 54 15 7 0 0 22 24 16
2019 LP 2 12 30 45 11 0 0 56 14 46
2019 LP-02 4 6 37 48 5 0 0 53 11 27
2018 LP 7 12 41 19 22 0 0 40 19 36
2018 LP-01 19 19 36 10 16 0 0 26 38 12
2018 LP-02 0 5 42 24 30 0 0 53 5 20
2017 LP 0 19 32 36 14 0 0 49 19 28
2017 LP-02 0 21 27 41 10 0 0 51 21 16
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 27 41 32 0 60 40 59
2020 LP-02 26 53 21 0 67 33 29
2020 LP-03 15 43 42 0 74 26 16

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LP 26 74 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 39 18 22 9 2 0 10 64 12 59
2020 LP-02 43 13 20 8 0 0 17 67 9 29
2020 LP-03 42 13 18 18 9 0 0 55 27 16
2019 LP 45 26 13 9 3 0 4 74 12 44
2019 LP-02 49 19 22 11 0 0 0 67 11 27
2018 LP 38 23 19 5 0 0 15 72 6 37
2018 LP-01 28 33 9 13 0 0 18 74 15 13
2018 LP-02 39 21 29 0 0 0 11 67 0 20

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 13 55 6 19 7 0 0 68 26 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 0 7 31 14 26 6 16 8 52 15
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