2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 62 31 5 2 0 0 0 93 2 53
2020 EX-01 37 49 10 4 0 0 0 86 4 28
2020 EX-02 81 19 0 0 0 0 0 100 0 15
2019 EX 88 11 2 0 0 0 0 98 0 53
2019 EX-01 85 12 3 0 0 0 0 97 0 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 59 34 2 3 1 0 0 93 5 53
2018 EX-01 46 45 3 3 2 0 0 91 5 33
2017 EX 60 35 2 2 0 0 0 96 2 44
2017 EX-01 48 45 4 4 0 0 0 93 4 25
2017 EX-02 70 30 0 0 0 0 0 100 0 11
2014 EX 61 33 5 0 2 0 0 93 2 61
2014 EX-01 52 42 6 0 0 0 0 94 0 33
2014 EX-02 75 25 0 0 0 0 0 100 0 16

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 22 9 4 5 0 0 82 9 53
2020 EX-01 53 20 13 7 7 0 0 73 14 28
2020 EX-02 62 25 6 0 6 0 0 87 6 15
2019 EX 76 21 2 2 0 0 0 97 2 53
2019 EX-01 70 25 3 3 0 0 0 94 3 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 52 37 1 8 1 0 0 89 9 55
2018 EX-01 42 44 2 13 0 0 0 85 13 34
2017 EX 62 18 7 5 8 0 0 80 13 44
2017 EX-01 51 24 13 4 8 0 0 75 12 25
2017 EX-02 68 8 0 11 13 0 0 76 24 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 22 3 0 0 0 0 97 0 53
2020 EX-01 69 25 6 0 0 0 0 94 0 28
2020 EX-02 81 19 0 0 0 0 0 100 0 15
2019 EX 93 7 0 0 0 0 0 100 0 51
2019 EX-01 94 6 0 0 0 0 0 100 0 31
2019 EX-02 90 10 0 0 0 0 0 100 0 10
2018 EX 73 19 8 0 0 0 0 92 0 55
2018 EX-01 67 22 11 0 0 0 0 89 0 34
2017 EX 82 13 2 2 0 0 0 96 2 44
2017 EX-01 74 19 4 4 0 0 0 93 4 25
2017 EX-02 100 0 0 0 0 0 0 100 0 11
2014 EX 87 10 3 0 0 0 0 97 0 61
2014 EX-01 88 6 6 0 0 0 0 94 0 33
2014 EX-02 81 19 0 0 0 0 0 100 0 16

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 29 9 2 0 0 0 89 2 53
2020 EX-01 41 41 14 3 0 0 0 83 3 28
2020 EX-02 76 18 6 0 0 0 0 94 0 15
2019 EX 88 12 0 0 0 0 0 100 0 53
2019 EX-01 85 15 0 0 0 0 0 100 0 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 66 24 3 7 0 0 0 90 7 54
2018 EX-01 56 30 5 9 0 0 0 86 9 33
2017 EX 66 26 4 2 2 0 0 91 5 44
2017 EX-01 47 38 7 4 4 0 0 85 8 25
2017 EX-02 94 6 0 0 0 0 0 100 0 11
2014 EX 64 28 5 3 0 0 0 92 3 61
2014 EX-01 70 18 9 3 0 0 0 88 3 33
2014 EX-02 50 50 0 0 0 0 0 100 0 16

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 25 4 6 0 0 0 90 6 53
2020 EX-01 48 37 3 12 0 0 0 85 12 28
2020 EX-02 82 12 6 0 0 0 0 94 0 15
2019 EX 80 17 0 2 2 0 0 96 4 53
2019 EX-01 73 21 0 3 3 0 0 94 6 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 68 12 5 9 6 0 0 80 15 55
2018 EX-01 63 8 8 14 8 0 0 71 21 34
2017 EX 59 22 4 5 10 0 0 81 15 44
2017 EX-01 44 29 7 8 12 0 0 73 20 25
2017 EX-02 73 14 0 0 13 0 0 87 13 11
2014 EX 57 25 7 7 3 2 0 83 10 61
2014 EX-01 52 30 6 6 6 0 0 82 12 33
2014 EX-02 69 13 6 6 0 6 0 87 7 16

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 19 6 6 0 0 0 88 6 53
2020 EX-01 54 27 8 11 0 0 0 81 11 28
2020 EX-02 76 18 6 0 0 0 0 94 0 15
2019 EX 82 15 3 0 0 0 0 97 0 53
2019 EX-01 76 18 5 0 0 0 0 95 0 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 67 13 8 10 1 0 0 80 11 55
2018 EX-01 58 13 13 16 0 0 0 71 16 34
2017 EX 61 22 5 4 8 0 0 83 12 44
2017 EX-01 49 28 8 7 8 0 0 77 15 25
2017 EX-02 73 14 0 0 13 0 0 87 13 11
2014 EX 57 25 7 7 3 2 0 83 10 61
2014 EX-01 58 21 12 6 3 0 0 79 9 33
2014 EX-02 56 31 0 0 6 6 0 93 7 16

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 62 8 16 6 2 4 2 75 8 53
2020 EX-01 48 12 18 11 3 8 0 65 15 28
2020 EX-02 76 6 12 0 0 0 6 87 0 15
2019 EX 73 6 9 4 0 5 3 86 4 53
2019 EX-01 65 6 12 6 0 9 3 80 7 32
2019 EX-02 83 9 0 0 0 0 8 100 0 11
2018 EX 58 18 7 5 10 0 2 78 15 55
2018 EX-01 55 16 8 8 14 0 0 71 22 34
2017 EX 49 18 11 10 10 0 2 69 20 44
2017 EX-01 49 19 3 18 11 0 0 67 29 25
2017 EX-02 43 11 33 0 13 0 0 54 13 11
2014 EX 52 20 5 11 5 7 0 77 18 61
2014 EX-01 48 24 6 9 6 6 0 77 16 33
2014 EX-02 50 19 6 6 6 13 0 79 14 16
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 87 6 2 2 0 0 4 96 2 53
2020 EX-01 86 7 3 0 0 0 3 97 0 28
2020 EX-02 94 0 0 6 0 0 0 94 6 15
2019 EX 79 13 2 2 0 2 2 96 2 53
2019 EX-01 78 13 3 3 0 3 0 94 3 32
2019 EX-02 100 0 0 0 0 0 0 100 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 21 3 5 2 0 4 89 8 53
2020 EX-01 55 25 6 7 3 0 3 83 11 28
2020 EX-02 80 14 0 6 0 0 0 94 6 15
2019 EX 72 15 5 2 3 0 2 89 5 53
2019 EX-01 69 17 6 3 5 0 0 86 9 32
2019 EX-02 100 0 0 0 0 0 0 100 0 11
2018 EX 54 30 10 3 3 0 0 84 6 54
2018 EX-01 47 33 13 2 5 0 0 80 8 33
2017 EX 48 35 6 3 6 0 3 85 9 44
2017 EX-01 43 45 3 4 4 0 0 88 9 25
2017 EX-02 60 19 8 0 13 0 0 79 13 11
2014 EX 51 31 7 5 3 0 3 85 8 61
2014 EX-01 48 27 9 9 3 0 3 78 13 33
2014 EX-02 38 50 0 0 6 0 6 93 7 16

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 4 9 2 4 0 6 85 6 53
2020 EX-01 69 4 17 3 3 0 3 75 7 28
2020 EX-02 82 6 0 0 6 0 6 93 7 15
2019 EX 70 17 5 4 2 0 2 89 5 53
2019 EX-01 66 20 6 6 3 0 0 86 9 32
2019 EX-02 92 0 8 0 0 0 0 92 0 11
2018 EX 61 27 8 3 1 0 0 87 4 54
2018 EX-01 55 30 10 5 0 0 0 85 5 33
2017 EX 53 31 6 5 6 0 0 84 10 44
2017 EX-01 39 45 3 8 4 0 0 84 12 25
2017 EX-02 73 0 14 0 13 0 0 73 13 11
2014 EX 52 28 10 3 5 0 2 82 8 61
2014 EX-01 55 21 12 3 6 0 3 78 9 33
2014 EX-02 44 38 6 6 6 0 0 81 13 16

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 64 19 2 8 3 0 4 87 11 53
2020 EX-01 65 15 3 11 3 0 3 82 15 28
2020 EX-02 53 27 0 6 6 0 7 87 13 15
2019 EX 67 22 7 2 0 0 2 91 2 53
2019 EX-01 58 27 9 3 0 0 3 88 3 32
2019 EX-02 83 17 0 0 0 0 0 100 0 11
2018 EX 46 33 8 6 3 0 5 82 9 55
2018 EX-01 35 38 13 7 2 0 4 77 9 34
2017 EX 55 28 6 3 8 0 0 83 11 44
2017 EX-01 39 41 11 0 9 0 0 81 9 25
2017 EX-02 61 16 0 11 13 0 0 76 24 11
2014 EX 54 33 7 3 2 0 2 88 5 61
2014 EX-01 45 36 6 6 3 0 3 84 9 33
2014 EX-02 63 31 6 0 0 0 0 94 0 16

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 17 0 9 3 0 2 87 13 53
2020 EX-01 56 26 0 15 3 0 0 82 18 28
2020 EX-02 75 6 0 6 6 0 7 87 13 15
2019 EX 68 26 2 0 2 0 2 96 2 53
2019 EX-01 57 34 3 0 3 0 3 94 3 32
2019 EX-02 92 8 0 0 0 0 0 100 0 11
2018 EX 52 24 13 5 1 0 5 80 6 55
2018 EX-01 40 31 18 8 0 0 4 73 8 34
2017 EX 53 31 8 3 6 0 0 84 8 44
2017 EX-01 48 29 14 4 4 0 0 78 9 25
2017 EX-02 42 45 0 0 13 0 0 87 13 11
2014 EX 51 30 7 8 3 0 2 82 12 61
2014 EX-01 39 33 6 15 3 0 3 75 19 33
2014 EX-02 69 19 6 0 6 0 0 88 6 16

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 59 22 3 10 3 0 2 83 14 53
2020 EX-01 42 33 7 15 3 0 0 75 19 28
2020 EX-02 68 12 0 6 6 0 7 87 13 15
2019 EX 62 28 4 3 2 0 2 91 5 53
2019 EX-01 51 34 6 3 3 0 3 88 6 32
2019 EX-02 84 8 0 8 0 0 0 92 8 11
2018 EX 46 26 10 11 1 0 5 76 14 54
2018 EX-01 39 22 17 18 0 0 4 64 19 33
2017 EX 45 36 4 8 6 0 0 82 14 44
2017 EX-01 35 38 7 15 4 0 0 74 19 25
2017 EX-02 41 46 0 0 13 0 0 87 13 11
2014 EX 41 39 10 5 3 0 2 82 8 61
2014 EX-01 30 39 15 9 3 0 3 72 13 33
2014 EX-02 56 38 0 0 6 0 0 94 6 16

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 26 0 9 6 2 0 85 15 53
2020 EX-01 40 36 0 17 7 0 0 76 24 28
2020 EX-02 67 20 0 0 6 7 0 93 7 15
2019 EX 51 36 9 0 2 0 2 89 2 53
2019 EX-01 38 44 12 0 3 0 3 85 3 32
2019 EX-02 55 37 8 0 0 0 0 92 0 11
2018 EX 39 42 7 4 5 0 2 84 9 55
2018 EX-01 36 40 9 7 5 0 4 79 12 34
2017 EX 49 30 6 9 6 0 0 79 15 44
2017 EX-01 36 33 11 16 4 0 0 69 20 25
2017 EX-02 55 32 0 0 13 0 0 87 13 11
2014 EX 51 34 3 7 3 0 2 87 10 61
2014 EX-01 39 39 3 9 6 0 3 81 16 33
2014 EX-02 69 25 0 6 0 0 0 94 6 16
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 31 4 6 6 0 0 85 11 53
2020 EX-01 46 33 3 11 7 0 0 79 18 28
2020 EX-02 60 27 6 0 6 0 0 87 6 15
2019 EX 61 32 7 0 0 0 0 93 0 53
2019 EX-01 60 28 12 0 0 0 0 88 0 32
2019 EX-02 81 19 0 0 0 0 0 100 0 11
2018 EX 47 35 12 3 3 0 0 82 6 55
2018 EX-01 45 34 14 5 2 0 0 79 7 34
2017 EX 50 34 2 7 6 0 0 85 13 44
2017 EX-01 40 39 4 13 4 0 0 79 17 25
2017 EX-02 49 38 0 0 13 0 0 87 13 11
2014 EX 44 39 10 3 3 0 0 84 7 61
2014 EX-01 48 36 6 6 3 0 0 85 9 33
2014 EX-02 31 44 19 0 6 0 0 75 6 16

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 41 2 4 2 0 0 93 5 53
2020 EX-01 41 49 3 3 3 0 0 90 7 28
2020 EX-02 48 45 0 6 0 0 0 94 6 15
2019 EX 63 36 2 0 0 0 0 98 0 53
2019 EX-01 59 38 3 0 0 0 0 97 0 32
2019 EX-02 63 37 0 0 0 0 0 100 0 11
2018 EX 42 45 5 4 3 0 0 87 8 54
2018 EX-01 39 46 6 7 3 0 0 84 10 33
2017 EX 52 40 2 3 2 0 0 93 5 44
2017 EX-01 41 46 4 5 4 0 0 87 9 25
2017 EX-02 55 45 0 0 0 0 0 100 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 61 20 5 6 4 0 4 85 10 53
2020 EX-01 58 14 10 11 3 0 3 74 15 28
2020 EX-02 61 32 0 0 6 0 0 94 6 15
2019 EX 67 21 4 4 3 0 0 89 7 52
2019 EX-01 56 26 6 7 5 0 0 82 12 32
2019 EX-02 100 0 0 0 0 0 0 100 0 10
2018 EX 44 40 6 8 1 0 0 84 9 54
2018 EX-01 40 37 10 10 2 0 0 77 13 33
2017 EX 53 24 8 9 6 0 0 77 14 44
2017 EX-01 44 25 12 15 4 0 0 69 19 25
2017 EX-02 61 19 6 0 13 0 0 81 13 11
2014 EX 38 38 10 8 2 0 5 79 10 61
2014 EX-01 36 36 9 15 0 0 3 75 16 33
2014 EX-02 38 31 13 0 6 0 13 79 7 16

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 32 5 5 2 0 2 87 7 53
2020 EX-01 35 49 7 7 3 0 0 83 10 28
2020 EX-02 67 15 6 6 0 0 6 87 7 15
2019 EX 71 18 2 7 0 0 2 91 7 53
2019 EX-01 70 21 3 6 0 0 0 91 6 32
2019 EX-02 65 18 0 9 0 0 8 90 10 11
2018 EX 47 39 6 5 1 0 2 88 6 55
2018 EX-01 38 45 10 7 0 0 0 83 7 34
2017 EX 62 24 6 2 5 0 0 86 8 44
2017 EX-01 66 19 7 4 4 0 0 85 8 25
2017 EX-02 41 39 6 0 13 0 0 81 13 11
2014 EX 59 28 7 2 2 0 3 90 3 61
2014 EX-01 61 27 3 3 3 0 3 91 6 33
2014 EX-02 56 25 13 0 0 0 6 87 0 16

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 18 4 0 7 0 8 88 8 53
2020 EX-01 60 19 7 0 10 0 3 82 11 28
2020 EX-02 67 14 0 0 6 0 13 93 7 15

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 62 18 6 6 8 0 0 81 14 51
2020 EX-01 60 14 7 7 11 0 0 75 18 28
2020 EX-02 57 23 7 7 6 0 0 80 13 14
2019 EX 60 29 8 0 3 0 0 89 3 53
2019 EX-01 53 35 9 0 3 0 0 88 3 32
2019 EX-02 65 18 9 0 8 0 0 83 8 11
2018 EX 47 35 4 8 5 0 0 82 13 55
2018 EX-01 40 40 7 10 3 0 0 80 13 34
2017 EX 62 24 4 0 5 4 0 90 6 44
2017 EX-01 51 39 4 0 4 4 0 92 4 25
2017 EX-02 64 9 6 0 13 8 0 79 14 11
2014 EX 57 23 11 7 2 0 0 80 8 61
2014 EX-01 55 18 15 12 0 0 0 73 12 33
2014 EX-02 63 25 6 0 6 0 0 88 6 16

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 8 7 10 19 0 25 53 38 53
2020 EX-01 34 16 7 15 21 0 7 54 39 28
2020 EX-02 27 0 0 7 27 0 39 44 56 15
2019 EX 34 19 7 9 8 2 22 68 22 53
2019 EX-01 34 25 5 9 13 3 11 68 25 32
2019 EX-02 35 9 19 19 0 0 19 54 23 11
2018 EX 25 29 12 5 12 2 16 65 20 55
2018 EX-01 19 31 14 5 17 0 14 59 25 34
2017 EX 32 24 7 7 14 4 11 67 25 43
2017 EX-01 38 21 9 13 12 4 4 64 27 24
2017 EX-02 17 33 8 0 26 8 8 60 31 11
2014 EX 31 15 13 7 11 0 23 60 23 61
2014 EX-01 33 15 15 12 15 0 9 53 30 33
2014 EX-02 25 6 19 0 6 0 44 56 11 16

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 16 4 8 2 0 4 86 10 53
2020 EX-01 61 24 0 11 3 0 0 85 15 28
2020 EX-02 80 6 0 6 0 0 7 93 7 15
2019 EX 72 19 6 2 0 0 2 92 2 52
2019 EX-01 71 22 3 3 0 0 0 94 3 31
2019 EX-02 56 17 19 0 0 0 8 80 0 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 71 10 11 4 0 0 4 84 4 53
2020 EX-01 71 11 14 4 0 0 0 82 4 28
2020 EX-02 60 14 6 6 0 0 13 86 7 15
2019 EX 80 11 2 2 0 0 5 96 2 53
2019 EX-01 80 15 0 3 0 0 3 97 3 32
2019 EX-02 73 9 9 0 0 0 8 90 0 11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 88 2 2 2 0 2 4 96 2 53
2020 EX-01 85 0 4 3 0 4 3 92 3 28
2020 EX-02 86 6 0 0 0 0 7 100 0 15
2019 EX 93 0 2 0 0 2 3 98 0 53
2019 EX-01 97 0 0 0 0 3 0 100 0 32
2019 EX-02 92 0 0 0 0 0 8 100 0 11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 89 2 2 4 0 0 4 94 4 53
2020 EX-01 82 3 3 8 0 0 3 89 8 28
2020 EX-02 93 0 0 0 0 0 7 100 0 15
2019 EX 95 0 0 0 0 0 5 100 0 52
2019 EX-01 97 0 0 0 0 0 3 100 0 31
2019 EX-02 92 0 0 0 0 0 8 100 0 11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 24 4 2 0 0 0 95 2 52
2020 EX-01 62 28 7 4 0 0 0 90 4 28
2020 EX-02 74 26 0 0 0 0 0 100 0 14
2019 EX 81 19 0 0 0 0 0 100 0 53
2019 EX-01 78 22 0 0 0 0 0 100 0 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 66 28 2 3 1 0 0 94 5 55
2018 EX-01 54 38 3 5 0 0 0 92 5 34
2017 EX 68 22 7 0 3 0 0 90 3 44
2017 EX-01 57 31 12 0 0 0 0 88 0 25
2017 EX-02 79 8 0 0 13 0 0 87 13 11
2014 EX 69 21 0 7 3 0 0 90 10 61
2014 EX-01 64 21 0 12 3 0 0 85 15 33
2014 EX-02 69 25 0 0 6 0 0 94 6 16

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 27 6 2 0 0 0 92 2 53
2020 EX-01 60 29 11 0 0 0 0 89 0 28
2020 EX-02 55 38 0 6 0 0 0 94 6 15
2019 EX 81 16 2 2 0 0 0 97 2 53
2019 EX-01 74 20 3 3 0 0 0 94 3 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 56 32 9 0 3 0 0 88 3 53
2018 EX-01 46 40 11 0 2 0 0 86 2 32
2017 EX 60 30 0 5 5 0 0 90 10 44
2017 EX-01 44 44 0 8 4 0 0 88 12 25
2017 EX-02 79 8 0 0 13 0 0 87 13 11
2014 EX 70 15 8 3 3 0 0 85 7 61
2014 EX-01 70 9 12 6 3 0 0 79 9 33
2014 EX-02 63 25 6 0 6 0 0 88 6 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 26 11 8 2 0 0 79 10 52
2020 EX-01 34 38 14 12 3 0 0 71 15 28
2020 EX-02 66 20 7 7 0 0 0 86 7 14
2019 EX 72 20 3 4 0 0 0 93 4 53
2019 EX-01 67 21 6 6 0 0 0 88 6 32
2019 EX-02 72 28 0 0 0 0 0 100 0 11
2018 EX 56 26 15 2 1 0 0 82 3 55
2018 EX-01 47 27 23 3 0 0 0 74 3 34
2017 EX 55 30 5 5 5 0 0 85 10 44
2017 EX-01 42 38 8 8 4 0 0 80 12 25
2017 EX-02 71 16 0 0 13 0 0 87 13 11
2014 EX 70 16 5 7 2 0 0 87 8 61
2014 EX-01 67 18 6 6 3 0 0 85 9 33
2014 EX-02 75 13 6 6 0 0 0 88 6 16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 24 5 2 0 0 0 93 2 53
2020 EX-01 55 35 10 0 0 0 0 90 0 28
2020 EX-02 74 20 0 6 0 0 0 94 6 15
2019 EX 75 19 5 0 0 0 0 95 0 52
2019 EX-01 71 20 9 0 0 0 0 91 0 31
2019 EX-02 83 17 0 0 0 0 0 100 0 11
2018 EX 60 29 5 4 3 0 0 88 7 54
2018 EX-01 53 31 8 6 2 0 0 84 8 34
2017 EX 53 36 4 5 3 0 0 88 8 44
2017 EX-01 44 41 7 8 0 0 0 85 8 25
2017 EX-02 57 30 0 0 13 0 0 87 13 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 64 15 12 7 2 0 0 79 9 53
2020 EX-01 58 17 15 7 3 0 0 75 11 28
2020 EX-02 65 15 14 6 0 0 0 80 6 15
2019 EX 74 19 4 2 2 0 0 93 4 53
2019 EX-01 70 18 6 3 3 0 0 88 6 32
2019 EX-02 71 29 0 0 0 0 0 100 0 11
2018 EX 54 34 4 1 6 0 0 88 8 55
2018 EX-01 44 39 7 2 8 0 0 83 10 34
2017 EX 66 22 4 5 2 0 0 88 7 44
2017 EX-01 56 28 8 4 4 0 0 84 8 25
2017 EX-02 67 22 0 11 0 0 0 89 11 11
2014 EX 50 32 7 5 7 0 0 82 12 60
2014 EX-01 58 27 6 3 6 0 0 85 9 33
2014 EX-02 44 25 6 13 13 0 0 69 25 16

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 13 32 18 25 12 0 0 45 37 50
2020 EX-01 10 27 19 28 16 0 0 37 43 26
2020 EX-02 6 49 15 23 7 0 0 55 30 14
2019 EX 29 44 11 10 5 0 0 73 16 53
2019 EX-01 30 36 12 14 9 0 0 65 23 32
2019 EX-02 19 53 18 9 0 0 0 73 9 11
2018 EX 36 30 17 10 7 0 0 65 18 54
2018 EX-01 33 33 16 10 7 0 0 67 17 33
2017 EX 28 40 17 8 5 0 2 69 13 44
2017 EX-01 28 40 16 4 8 0 4 71 12 25
2017 EX-02 26 36 21 17 0 0 0 62 17 11
2014 EX 26 33 20 11 10 0 0 59 21 61
2014 EX-01 30 33 21 6 9 0 0 64 15 33
2014 EX-02 25 31 13 19 13 0 0 56 31 16

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 18 82 53
2020 EX-01 13 87 28
2020 EX-02 25 75 15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 9 4 4 0 2 11 91 4 53
2020 EX-01 65 14 7 3 0 0 11 88 4 28
2020 EX-02 74 6 0 6 0 7 6 93 7 15

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EX 43 38 19 53
2020 EX-01 49 25 26 28
2020 EX-02 40 48 12 15
2019 EX 26 51 23 53
2019 EX-01 34 48 18 32
2019 EX-02 11 53 36 11
2018 EX 40 33 27 55
2018 EX-01 47 25 28 34
2017 EX 26 51 23 43
2017 EX-01 34 54 12 24
2017 EX-02 8 58 34 11
2014 EX 36 39 25 61
2014 EX-01 30 39 30 33
2014 EX-02 44 44 13 16

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EX 27 5 60 4 4 0 23
2020 EX-01 22 8 70 0 0 0 14
2019 EX 39 0 46 15 0 0 14
2019 EX-01 34 0 47 19 0 0 11
2018 EX 45 4 51 0 0 0 22
2018 EX-01 37 5 58 0 0 0 16
2017 EX 20 0 64 8 0 8 11
2014 EX 36 5 50 9 9999 0 22
2014 EX-01 30 10 50 10 9999 0 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 82 8 8 2 0 0 0 90 2 52
2020 EX-01 68 16 15 0 0 0 0 85 0 27
2020 EX-02 94 0 0 6 0 0 0 94 6 15
2019 EX 91 9 0 0 0 0 0 100 0 53
2019 EX-01 91 9 0 0 0 0 0 100 0 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 75 22 1 0 1 0 0 97 1 55
2018 EX-01 66 32 2 0 0 0 0 98 0 34
2017 EX 67 33 0 0 0 0 0 100 0 44
2017 EX-01 64 36 0 0 0 0 0 100 0 25
2017 EX-02 63 37 0 0 0 0 0 100 0 11
2014 EX 82 13 2 3 0 0 0 95 3 61
2014 EX-01 79 15 0 6 0 0 0 94 6 33
2014 EX-02 81 13 6 0 0 0 0 94 0 16

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 29 4 15 0 0 0 81 15 52
2020 EX-01 46 32 4 18 0 0 0 78 18 27
2020 EX-02 44 37 6 13 0 0 0 81 13 15
2019 EX 50 40 5 2 3 0 0 90 5 53
2019 EX-01 45 42 7 0 5 0 0 87 5 32
2019 EX-02 47 45 0 8 0 0 0 92 8 11
2018 EX 44 38 9 8 1 0 0 82 9 55
2018 EX-01 38 39 14 10 0 0 0 77 10 34
2017 EX 39 41 8 9 3 0 0 79 12 44
2017 EX-01 35 34 14 16 0 0 0 70 16 25
2017 EX-02 30 57 0 0 13 0 0 87 13 11
2014 EX 46 41 11 2 0 0 0 87 2 61
2014 EX-01 39 45 15 0 0 0 0 85 0 33
2014 EX-02 50 38 6 6 0 0 0 88 6 16

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 14 39 17 19 2 0 36 24 53
2020 EX-01 7 18 37 14 21 3 0 37 25 28
2020 EX-02 14 15 39 24 8 0 0 32 29 15
2019 EX 0 17 33 32 18 0 0 50 17 53
2019 EX-01 0 22 27 31 19 0 0 51 22 32
2019 EX-02 0 9 62 29 0 0 0 29 9 11
2018 EX 7 20 28 24 17 0 4 43 28 55
2018 EX-01 7 20 30 30 12 0 0 42 28 34
2017 EX 0 21 40 20 17 0 3 38 21 44
2017 EX-01 0 27 34 13 27 0 0 39 27 25
2017 EX-02 0 21 47 24 8 0 0 32 21 11
2014 EX 2 23 31 25 15 0 5 41 26 61
2014 EX-01 3 18 33 27 12 0 6 42 23 33
2014 EX-02 0 25 31 13 25 0 6 40 27 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 4 10 34 25 26 0 0 51 14 53
2020 EX-01 8 12 36 20 24 0 0 44 20 28
2020 EX-02 0 6 40 33 20 0 0 54 6 15
2019 EX 0 11 27 35 25 2 0 61 12 53
2019 EX-01 0 16 24 31 26 3 0 59 16 32
2019 EX-02 0 9 52 28 11 0 0 39 9 11
2018 EX 11 12 25 27 22 0 3 50 24 55
2018 EX-01 10 17 25 29 17 0 3 47 27 34
2017 EX 4 19 27 24 26 0 0 50 22 44
2017 EX-01 4 23 29 17 27 0 0 44 27 25
2017 EX-02 6 21 31 34 8 0 0 41 27 11
2014 EX 7 15 25 25 25 0 5 52 22 61
2014 EX-01 6 9 24 24 27 0 9 57 17 33
2014 EX-02 6 19 25 25 25 0 0 50 25 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 4 7 14 38 36 0 0 75 11 53
2020 EX-01 4 10 17 40 28 0 0 68 15 28
2020 EX-02 6 6 6 40 42 0 0 82 12 15
2019 EX 2 4 16 30 49 0 0 78 6 53
2019 EX-01 3 3 20 24 50 0 0 73 6 32
2019 EX-02 0 9 17 57 17 0 0 74 9 11
2018 EX 5 9 25 26 33 0 2 61 14 54
2018 EX-01 3 11 34 25 27 0 0 52 14 33
2017 EX 4 8 13 30 42 0 2 74 12 44
2017 EX-01 7 11 11 24 47 0 0 71 18 25
2017 EX-02 0 6 21 56 17 0 0 73 6 11
2014 EX 2 7 16 34 38 0 3 75 8 61
2014 EX-01 3 6 18 39 27 0 6 71 10 33
2014 EX-02 0 6 13 38 44 0 0 81 6 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 6 10 31 29 24 0 0 53 15 53
2020 EX-01 7 11 25 33 24 0 0 57 18 28
2020 EX-02 6 6 44 30 14 0 0 44 13 15
2019 EX 0 6 22 51 22 0 0 73 6 53
2019 EX-01 0 3 26 56 15 0 0 71 3 32
2019 EX-02 0 19 11 54 17 0 0 71 19 11
2018 EX 6 14 24 34 21 0 2 55 20 55
2018 EX-01 7 15 27 37 15 0 0 51 22 34
2017 EX 2 11 33 35 19 0 0 54 13 44
2017 EX-01 4 13 28 33 22 0 0 55 17 25
2017 EX-02 0 13 42 45 0 0 0 45 13 11
2014 EX 0 21 25 28 23 0 3 53 22 61
2014 EX-01 0 18 15 33 27 0 6 65 19 33
2014 EX-02 0 25 38 19 19 0 0 38 25 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 28 20 29 15 0 0 44 35 53
2020 EX-01 7 35 18 27 13 0 0 40 42 28
2020 EX-02 6 20 26 33 15 0 0 48 27 15
2019 EX 6 14 32 25 24 0 0 49 20 53
2019 EX-01 10 16 22 29 24 0 0 52 26 32
2019 EX-02 0 19 46 27 8 0 0 35 19 11
2018 EX 9 14 39 21 15 0 2 36 24 55
2018 EX-01 10 14 39 23 14 0 0 37 24 34
2017 EX 5 21 30 25 19 0 0 44 26 44
2017 EX-01 8 22 36 24 10 0 0 35 30 25
2017 EX-02 0 34 22 36 8 0 0 44 34 11
2014 EX 16 21 31 10 18 0 3 29 39 61
2014 EX-01 15 12 42 6 18 0 6 26 29 33
2014 EX-02 6 31 31 13 19 0 0 31 38 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 2 17 19 37 24 0 0 61 19 53
2020 EX-01 0 26 19 32 23 0 0 54 26 28
2020 EX-02 6 0 20 53 21 0 0 74 6 15
2019 EX 6 16 34 30 15 0 0 45 21 53
2019 EX-01 6 16 35 27 15 0 0 42 22 32
2019 EX-02 9 27 34 30 0 0 0 30 37 11
2018 EX 9 13 38 19 16 0 5 37 23 55
2018 EX-01 10 16 37 16 17 0 5 35 26 34
2017 EX 6 17 24 26 25 0 2 52 23 44
2017 EX-01 10 22 29 15 24 0 0 39 32 25
2017 EX-02 0 9 21 56 8 0 6 68 10 11
2014 EX 0 13 25 31 28 0 3 61 14 61
2014 EX-01 0 15 27 27 24 0 6 55 16 33
2014 EX-02 0 6 13 50 31 0 0 81 6 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 9 36 24 22 0 0 47 17 53
2020 EX-01 12 17 35 16 20 0 0 36 29 28
2020 EX-02 6 0 37 36 20 0 0 56 6 15
2019 EX 2 11 26 21 40 0 0 61 13 53
2019 EX-01 3 9 27 17 44 0 0 61 12 32
2019 EX-02 0 17 37 35 11 0 0 46 17 11
2018 EX 8 9 24 29 28 0 2 58 17 55
2018 EX-01 7 9 27 35 21 0 0 56 17 34
2017 EX 2 4 32 35 25 0 2 61 6 44
2017 EX-01 4 4 29 33 31 0 0 64 7 25
2017 EX-02 0 6 44 39 11 0 0 49 6 11
2014 EX 0 13 34 25 25 0 3 51 14 61
2014 EX-01 0 18 24 27 24 0 6 55 19 33
2014 EX-02 0 13 44 25 19 0 0 44 13 16

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 8 9 32 34 18 0 0 51 17 52
2020 EX-01 8 14 30 37 11 0 0 48 22 27
2020 EX-02 6 0 42 26 26 0 0 52 6 15
2019 EX 2 17 27 33 22 0 0 54 19 53
2019 EX-01 0 19 25 36 21 0 0 57 19 32
2019 EX-02 9 19 17 27 28 0 0 55 28 11

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 41 6 6 8 0 0 81 14 52
2020 EX-01 31 42 4 8 15 0 0 73 23 27
2020 EX-02 41 46 6 6 0 0 0 87 6 15
2019 EX 43 43 9 2 3 0 0 86 5 53
2019 EX-01 30 52 9 3 5 0 0 82 8 32
2019 EX-02 72 11 17 0 0 0 0 83 0 11

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 21 5 6 2 0 0 87 8 53
2020 EX-01 50 29 10 8 3 0 0 79 11 28
2020 EX-02 80 14 0 6 0 0 0 94 6 15
2019 EX 83 15 2 0 0 0 0 98 0 53
2019 EX-01 78 19 3 0 0 0 0 97 0 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 61 24 7 3 5 0 0 85 8 54
2018 EX-01 58 20 11 5 6 0 0 78 11 33
2017 EX 62 28 2 3 6 0 0 90 8 44
2017 EX-01 54 34 4 4 4 0 0 88 9 25
2017 EX-02 65 22 0 0 13 0 0 87 13 11
2014 EX 62 30 2 5 2 0 0 92 7 61
2014 EX-01 61 27 0 9 3 0 0 88 12 33
2014 EX-02 56 38 6 0 0 0 0 94 0 16

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 34 0 2 2 0 0 96 4 52
2020 EX-01 58 39 0 0 3 0 0 97 3 28
2020 EX-02 55 39 0 7 0 0 0 93 7 14
2019 EX 75 19 2 4 0 0 0 95 4 53
2019 EX-01 68 26 3 3 0 0 0 95 3 32
2019 EX-02 83 8 0 9 0 0 0 91 9 11
2018 EX 47 36 5 8 3 0 0 83 11 54
2018 EX-01 43 33 8 14 2 0 0 76 16 33
2017 EX 60 28 4 3 6 0 0 88 8 44
2017 EX-01 54 31 7 4 4 0 0 85 9 25
2017 EX-02 57 30 0 0 13 0 0 87 13 11
2014 EX 66 30 0 5 0 0 0 95 5 61
2014 EX-01 61 33 0 6 0 0 0 94 6 33
2014 EX-02 69 25 0 6 0 0 0 94 6 16

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 25 4 2 2 0 0 93 4 53
2020 EX-01 61 32 3 0 3 0 0 93 3 28
2020 EX-02 68 26 0 6 0 0 0 94 6 15
2019 EX 80 17 3 0 0 0 0 97 0 53
2019 EX-01 76 18 6 0 0 0 0 94 0 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 57 35 7 0 2 0 0 91 2 53
2018 EX-01 47 42 12 0 0 0 0 88 0 32

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 17 4 4 2 0 0 90 6 52
2020 EX-01 69 17 7 4 3 0 0 86 8 28
2020 EX-02 78 15 0 7 0 0 0 93 7 14
2019 EX 82 16 2 0 0 0 0 98 0 52
2019 EX-01 76 21 3 0 0 0 0 97 0 31
2019 EX-02 100 0 0 0 0 0 0 100 0 11
2018 EX 70 22 6 0 2 0 0 92 2 55
2018 EX-01 60 26 10 0 3 0 0 87 3 34
2017 EX 65 27 4 0 3 0 0 92 3 43
2017 EX-01 63 30 7 0 0 0 0 93 0 25
2017 EX-02 57 30 0 0 13 0 0 87 13 11
2014 EX 70 21 3 2 2 2 0 93 3 61
2014 EX-01 67 21 3 3 3 3 0 91 6 33
2014 EX-02 69 25 6 0 0 0 0 94 0 16

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 17 4 2 2 0 0 92 4 53
2020 EX-01 67 22 3 4 4 0 0 88 8 28
2020 EX-02 79 14 7 0 0 0 0 93 0 15
2019 EX 72 23 6 0 0 0 0 94 0 52
2019 EX-01 62 28 9 0 0 0 0 91 0 31
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 60 29 9 2 0 0 0 89 2 55
2018 EX-01 51 32 14 3 0 0 0 83 3 34
2017 EX 53 38 7 0 0 0 2 93 0 44
2017 EX-01 54 36 7 0 0 0 3 93 0 25
2017 EX-02 44 43 13 0 0 0 0 87 0 11
2014 EX 61 30 3 3 2 2 0 92 5 61
2014 EX-01 64 24 3 3 3 3 0 91 6 33
2014 EX-02 50 38 6 6 0 0 0 88 6 16

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 82 11 4 2 2 0 0 92 4 53
2020 EX-01 75 14 4 3 3 0 0 89 7 28
2020 EX-02 82 12 6 0 0 0 0 94 0 15
2019 EX 87 11 2 0 0 0 0 98 0 53
2019 EX-01 82 15 3 0 0 0 0 97 0 32
2019 EX-02 100 0 0 0 0 0 0 100 0 11
2018 EX 73 12 11 2 1 0 0 85 3 55
2018 EX-01 62 17 18 3 0 0 0 79 3 34
2017 EX 69 21 5 2 3 0 0 90 5 44
2017 EX-01 58 30 8 4 0 0 0 88 4 25
2017 EX-02 74 13 0 0 13 0 0 87 13 11
2014 EX 75 20 3 0 2 0 0 95 2 61
2014 EX-01 76 18 3 0 3 0 0 94 3 33
2014 EX-02 75 19 6 0 0 0 0 94 0 16

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 78 10 2 4 4 0 2 90 8 53
2020 EX-01 66 19 0 4 7 0 3 88 12 28
2020 EX-02 86 0 7 6 0 0 0 86 6 15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 18 14 4 4 2 2 77 8 53
2020 EX-01 52 17 16 4 7 3 0 72 12 28
2020 EX-02 51 20 15 6 0 0 7 77 7 15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 13 0 4 2 0 2 94 6 53
2020 EX-01 75 17 0 4 3 0 0 93 7 28
2020 EX-02 80 14 0 6 0 0 0 94 6 15

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 46 43 2 4 2 2 3 92 6 53
2020 EX-01 32 49 3 4 3 3 5 88 8 28
2020 EX-02 60 33 0 6 0 0 0 94 6 15
2019 EX 55 31 9 4 0 0 2 87 4 53
2019 EX-01 55 27 8 6 0 0 3 85 6 32
2019 EX-02 37 53 9 0 0 0 0 91 0 11
2018 EX 40 28 10 10 6 0 6 72 17 54
2018 EX-01 41 21 14 16 8 0 0 62 24 33
2017 EX 44 29 13 2 8 2 2 76 10 44
2017 EX-01 33 38 18 4 8 0 0 70 12 25
2017 EX-02 43 30 0 0 13 6 8 85 15 11
2014 EX 54 31 3 5 3 0 3 88 8 61
2014 EX-01 52 30 6 6 3 0 3 84 9 33
2014 EX-02 56 31 0 0 6 0 6 93 7 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 64 29 2 4 2 0 0 93 5 53
2020 EX-01 63 30 0 3 3 0 0 93 7 28
2020 EX-02 54 33 6 6 0 0 0 87 6 15
2019 EX 72 21 4 4 0 0 0 93 4 53
2019 EX-01 63 28 3 6 0 0 0 91 6 32
2019 EX-02 91 0 9 0 0 0 0 91 0 11
2018 EX 65 21 8 5 1 0 0 86 6 55
2018 EX-01 49 31 10 8 2 0 0 80 10 34
2017 EX 57 38 3 2 0 0 0 95 2 44
2017 EX-01 39 57 0 4 0 0 0 96 4 25
2017 EX-02 66 21 13 0 0 0 0 87 0 11
2014 EX 67 26 2 2 3 0 0 93 5 61
2014 EX-01 67 24 0 3 6 0 0 91 9 33
2014 EX-02 81 13 6 0 0 0 0 94 0 16

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 21 9 8 2 0 0 81 10 53
2020 EX-01 52 23 10 12 3 0 0 75 15 28
2020 EX-02 60 27 6 6 0 0 0 87 6 15
2019 EX 62 23 14 0 0 2 0 86 0 52
2019 EX-01 50 31 19 0 0 0 0 81 0 32
2019 EX-02 91 0 9 0 0 0 0 91 0 11
2018 EX 56 24 8 9 3 0 0 80 12 55
2018 EX-01 43 28 13 14 3 0 0 71 16 34

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 54 19 7 4 9 5 2 78 15 53
2020 EX-01 52 11 10 4 14 9 0 68 21 28
2020 EX-02 55 33 0 6 6 0 0 87 13 15
2019 EX 57 15 11 0 5 7 4 81 6 53
2019 EX-01 51 22 12 0 6 9 0 80 7 32
2019 EX-02 73 0 19 0 0 0 8 80 0 11
2018 EX 44 19 9 11 8 3 6 70 21 55
2018 EX-01 37 15 11 18 13 3 4 56 32 34
2017 EX 46 14 16 7 5 2 9 68 14 44
2017 EX-01 40 9 24 12 4 4 8 55 18 25
2017 EX-02 43 27 8 0 13 0 9 77 14 11
2014 EX 39 15 11 5 7 7 16 70 15 61
2014 EX-01 36 18 12 3 6 9 15 72 12 33
2014 EX-02 44 13 13 6 13 6 6 64 21 16

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 31 0 13 4 0 0 83 17 53
2020 EX-01 45 30 0 22 3 0 0 75 25 28
2020 EX-02 67 33 0 0 0 0 0 100 0 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 51 36 4 9 0 0 0 87 9 53
2020 EX-01 39 39 7 14 0 0 0 79 14 28
2020 EX-02 61 33 0 6 0 0 0 94 6 15
2019 EX 83 15 2 0 0 0 0 98 0 53
2019 EX-01 82 15 3 0 0 0 0 97 0 32
2019 EX-02 81 19 0 0 0 0 0 100 0 11
2017 EX 72 21 0 2 6 0 0 92 8 44
2017 EX-01 69 23 0 4 4 0 0 92 8 25
2017 EX-02 65 22 0 0 13 0 0 87 13 11
2014 EX 72 16 7 3 2 0 0 89 5 61
2014 EX-01 70 18 3 6 3 0 0 88 9 33
2014 EX-02 88 6 6 0 0 0 0 94 0 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 23 0 9 0 0 0 91 9 52
2020 EX-01 61 25 0 14 0 0 0 86 14 28
2020 EX-02 85 8 0 7 0 0 0 93 7 14
2019 EX 82 16 0 2 0 0 0 98 2 53
2019 EX-01 76 24 0 0 0 0 0 100 0 32
2019 EX-02 91 0 0 9 0 0 0 91 9 11
2017 EX 72 16 4 0 8 0 0 88 8 44
2017 EX-01 70 19 4 0 8 0 0 88 8 25
2017 EX-02 66 14 6 0 13 0 0 81 13 11
2014 EX 77 20 2 0 2 0 0 97 2 61
2014 EX-01 79 18 0 0 3 0 0 97 3 33
2014 EX-02 75 19 6 0 0 0 0 94 0 16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 82 11 4 3 0 0 0 92 3 53
2020 EX-01 86 6 4 3 0 0 0 93 3 28
2020 EX-02 80 13 7 0 0 0 0 93 0 15
2017 EX 80 11 5 0 2 2 0 92 2 44
2017 EX-01 73 11 9 0 4 4 0 87 4 25
2017 EX-02 92 8 0 0 0 0 0 100 0 11
2014 EX 80 15 2 3 0 0 0 95 3 61
2014 EX-01 82 12 0 6 0 0 0 94 6 33
2014 EX-02 75 25 0 0 0 0 0 100 0 16

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 19 9 9 4 0 2 78 13 53
2020 EX-01 55 25 4 10 7 0 0 80 17 28
2020 EX-02 54 20 7 13 0 0 6 79 13 15
2019 EX 64 22 5 7 0 0 2 87 8 53
2019 EX-01 62 23 3 12 0 0 0 85 12 32
2019 EX-02 65 17 9 0 0 0 8 90 0 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EX 14 86 55
2018 EX-01 20 80 34

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 12 7 0 4 17 4 85 5 52
2020 EX-01 49 3 7 0 7 26 7 79 11 28
2020 EX-02 54 27 13 0 0 6 0 86 0 15
2019 EX 53 17 6 0 0 7 16 92 0 53
2019 EX-01 48 15 10 0 0 9 18 87 0 32
2019 EX-02 55 29 0 0 0 0 16 100 0 11
2018 EX 40 23 15 13 4 5 0 66 18 54
2018 EX-01 25 29 21 18 5 3 0 55 23 33
2017 EX 46 23 9 7 3 4 8 78 12 44
2017 EX-01 40 19 15 8 0 3 15 72 10 25
2017 EX-02 32 37 0 11 13 8 0 74 26 11
2014 EX 43 18 5 8 2 16 8 80 13 61
2014 EX-01 45 12 3 9 3 24 3 79 17 33
2014 EX-02 38 25 13 6 0 6 13 77 8 16

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 17 8 4 2 2 0 86 6 53
2020 EX-01 63 19 7 8 3 0 0 82 11 28
2020 EX-02 68 13 13 0 0 6 0 86 0 15
2019 EX 72 24 2 2 0 0 0 97 2 53
2019 EX-01 63 31 3 3 0 0 0 95 3 32
2019 EX-02 83 17 0 0 0 0 0 100 0 11
2018 EX 54 20 12 9 4 0 0 74 14 54
2018 EX-01 42 21 20 13 5 0 0 63 17 33
2017 EX 56 19 11 8 5 0 0 76 13 44
2017 EX-01 45 28 15 9 4 0 0 73 12 25
2017 EX-02 63 13 0 11 13 0 0 76 24 11
2014 EX 56 25 11 5 2 2 0 82 7 61
2014 EX-01 48 21 18 6 3 3 0 72 9 33
2014 EX-02 56 38 6 0 0 0 0 94 0 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EX 9 91 55
2018 EX-01 14 86 34

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 12 6 2 4 21 3 84 8 52
2020 EX-01 46 8 4 4 8 27 3 78 17 27
2020 EX-02 48 21 13 0 0 13 6 84 0 15
2019 EX 51 14 6 0 0 9 19 91 0 53
2019 EX-01 44 18 10 0 0 9 19 86 0 32
2019 EX-02 55 9 0 0 0 9 27 100 0 11
2018 EX 42 18 16 5 0 16 4 75 6 55
2018 EX-01 35 18 25 5 0 18 0 64 6 34
2017 EX 46 13 8 0 3 8 21 84 5 44
2017 EX-01 40 8 12 0 0 14 26 81 0 25
2017 EX-02 49 24 6 0 13 0 8 79 14 11
2014 EX 43 12 5 0 2 22 17 89 3 60
2014 EX-01 42 12 0 0 3 33 9 95 5 33
2014 EX-02 40 13 13 0 0 7 27 80 0 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 62 27 2 4 2 2 2 92 6 53
2020 EX-01 59 29 0 7 4 0 0 88 12 28
2020 EX-02 55 27 6 0 0 6 6 93 0 15
2019 EX 74 17 4 0 0 4 2 96 0 52
2019 EX-01 65 23 6 0 0 3 3 94 0 31
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 58 19 12 6 0 5 0 81 6 55
2018 EX-01 46 23 16 7 0 7 0 75 8 34
2017 EX 65 19 7 0 3 4 2 89 4 44
2017 EX-01 55 22 12 0 0 7 3 87 0 25
2017 EX-02 74 13 0 0 13 0 0 87 13 11
2014 EX 68 20 7 0 2 3 0 91 2 60
2014 EX-01 61 18 12 0 3 6 0 84 3 33
2014 EX-02 73 27 0 0 0 0 0 100 0 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 4 96 53
2020 EX-01 7 93 28
2020 EX-02 0 100 15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 4 96 53
2020 EX-01 7 93 28
2020 EX-02 0 100 15
2019 EX 7 93 53
2019 EX-01 5 95 32
2019 EX-02 0 100 11
2014 EX 10 90 61

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 22 4 2 0 2 5 94 2 53
2020 EX-01 63 30 3 0 0 3 0 97 0 28
2020 EX-02 59 21 6 6 0 0 8 86 7 15
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 22 7 2 2 0 0 89 4 52
2020 EX-01 57 25 10 4 3 0 0 82 8 28
2020 EX-02 70 23 7 0 0 0 0 93 0 14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 27 4 2 2 0 0 93 4 53
2020 EX-01 60 26 7 4 3 0 0 86 8 28
2020 EX-02 62 38 0 0 0 0 0 100 0 15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 24 6 5 0 0 0 89 5 53
2020 EX-01 60 19 11 10 0 0 0 79 10 28
2020 EX-02 62 38 0 0 0 0 0 100 0 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 61 33 4 2 0 0 0 95 2 52
2020 EX-01 55 35 7 3 0 0 0 90 3 27
2020 EX-02 60 40 0 0 0 0 0 100 0 15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 18 0 2 0 0 5 98 2 52
2020 EX-01 76 21 0 3 0 0 0 97 3 27
2020 EX-02 74 18 0 0 0 0 7 100 0 15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 85 11 2 2 0 0 0 96 2 53
2020 EX-01 86 7 3 3 0 0 0 93 3 28
2020 EX-02 82 18 0 0 0 0 0 100 0 15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 79 18 2 2 0 0 0 96 2 52
2020 EX-01 75 22 3 0 0 0 0 97 0 28
2020 EX-02 79 14 0 7 0 0 0 93 7 14

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 72 15 4 6 2 0 2 88 8 53
2020 EX-01 65 17 7 11 0 0 0 82 11 28
2020 EX-02 74 20 0 0 6 0 0 94 6 15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 83 12 5 0 0 0 0 95 0 53
2020 EX-01 75 19 7 0 0 0 0 93 0 28
2020 EX-02 88 6 6 0 0 0 0 94 0 15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 100 0 51
2020 EX-01 100 0 26
2020 EX-02 100 0 15

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 29 20 12 4 0 4 63 16 51
2020 EX-01 14 28 32 15 7 0 4 43 23 26
2020 EX-02 47 29 6 13 0 0 6 80 13 15

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 21 8 6 0 0 0 86 6 53
2020 EX-01 60 21 8 11 0 0 0 81 11 28
2020 EX-02 59 28 13 0 0 0 0 87 0 15
2019 EX 52 34 12 0 2 0 0 86 2 52
2019 EX-01 46 37 13 0 3 0 0 84 3 32
2019 EX-02 65 17 17 0 0 0 0 83 0 11
2018 EX 44 40 6 5 4 0 0 85 9 55
2018 EX-01 35 46 8 8 5 0 0 80 12 34
2017 EX 42 40 12 2 3 0 0 82 6 44
2017 EX-01 33 49 14 4 0 0 0 82 4 25
2017 EX-02 49 30 8 0 13 0 0 79 13 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 22 4 10 6 0 2 80 16 53
2020 EX-01 52 22 7 11 8 0 0 74 18 28
2020 EX-02 58 21 0 14 6 0 0 80 20 15

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 17 6 2 4 2 2 88 6 53
2020 EX-01 61 21 7 3 3 4 0 85 7 28
2020 EX-02 72 14 7 0 6 0 0 86 6 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 25 5 5 4 0 0 85 9 53
2020 EX-01 49 30 7 7 8 0 0 79 14 28
2020 EX-02 68 19 6 6 0 0 0 87 6 15
2019 EX 63 28 6 2 2 0 0 91 3 53
2019 EX-01 57 29 9 3 3 0 0 85 5 32
2019 EX-02 65 35 0 0 0 0 0 100 0 11
2018 EX 43 36 1 12 4 3 0 82 17 55
2018 EX-01 33 37 2 19 5 5 0 73 25 34
2017 EX 42 39 9 2 8 0 0 81 10 44
2017 EX-01 38 35 15 3 8 0 0 73 11 25
2017 EX-02 24 63 0 0 13 0 0 87 13 11

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 41 40 7 12 0 0 0 81 12 51
2020 EX-01 30 47 7 16 0 0 0 77 16 26
2020 EX-02 48 33 6 13 0 0 0 81 13 15
2019 EX 47 37 7 2 6 2 0 85 7 52
2019 EX-01 36 49 12 0 0 3 0 88 0 31
2019 EX-02 55 19 0 0 27 0 0 73 27 11

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 36 11 9 0 0 0 80 9 53
2020 EX-01 37 45 14 3 0 0 0 83 3 28
2020 EX-02 47 35 0 19 0 0 0 81 19 15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 31 34 26 6 4 0 0 65 10 53
2020 EX-01 27 29 28 8 8 0 0 57 15 28
2020 EX-02 32 50 19 0 0 0 0 81 0 15
2019 EX 30 33 19 8 11 0 0 62 19 52
2019 EX-01 24 37 16 9 14 0 0 61 23 32
2019 EX-02 38 21 19 10 12 0 0 59 22 10
2018 EX 32 20 21 10 17 0 0 52 27 54
2018 EX-01 33 16 17 13 21 0 0 49 34 33
2017 EX 37 27 18 5 10 0 3 67 15 44
2017 EX-01 33 23 21 4 12 0 6 60 18 25
2017 EX-02 44 38 10 8 0 0 0 82 8 11

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 13 44 15 17 0 0 23 33 53
2020 EX-01 10 7 55 6 22 0 0 17 29 28
2020 EX-02 6 8 46 28 13 0 0 13 41 15
2019 EX 30 32 21 7 9 0 0 63 16 52
2019 EX-01 35 22 20 11 12 0 0 57 24 31
2019 EX-02 8 47 45 0 0 0 0 55 0 11
2018 EX 16 35 22 12 14 0 0 52 26 54
2018 EX-01 9 38 27 12 15 0 0 47 26 33
2017 EX 26 36 20 13 5 0 0 62 18 44
2017 EX-01 20 38 18 15 9 0 0 58 24 25
2017 EX-02 38 29 15 17 0 0 0 68 17 11

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 27 25 28 12 7 0 0 53 19 53
2020 EX-01 23 24 35 11 7 0 0 47 18 28
2020 EX-02 32 20 28 7 13 0 0 52 20 15
2019 EX 48 22 23 4 2 0 0 71 6 51
2019 EX-01 49 22 22 8 0 0 0 71 8 30
2019 EX-02 36 27 37 0 0 0 0 63 0 11
2018 EX 27 38 14 17 4 0 0 65 21 53
2018 EX-01 15 44 17 18 5 0 0 60 23 32
2017 EX 32 49 7 10 2 0 0 82 12 44
2017 EX-01 26 50 8 13 4 0 0 76 16 25
2017 EX-02 48 35 8 9 0 0 0 83 9 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 13 13 34 27 14 0 0 25 41 52
2020 EX-01 13 3 32 32 19 0 0 17 51 28
2020 EX-02 0 36 38 20 6 0 0 36 26 15
2019 EX 23 29 24 16 8 0 0 52 24 53
2019 EX-01 21 28 21 20 10 0 0 49 30 32
2019 EX-02 19 34 29 9 9 0 0 53 19 11
2018 EX 14 37 21 8 21 0 0 51 28 53
2018 EX-01 10 37 22 10 22 0 0 47 32 33
2017 EX 22 26 23 18 11 0 0 47 30 44
2017 EX-01 12 30 20 21 16 0 0 42 38 25
2017 EX-02 48 0 21 23 8 0 0 48 31 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 27 9 36 13 12 0 2 37 26 53
2020 EX-01 20 7 47 10 15 0 0 27 26 28
2020 EX-02 33 13 21 21 6 0 6 48 29 15
2019 EX 40 33 13 9 3 0 2 74 12 53
2019 EX-01 45 23 15 14 3 0 0 68 17 32
2019 EX-02 16 65 19 0 0 0 0 81 0 11
2018 EX 33 36 13 6 12 0 0 69 18 54
2018 EX-01 33 33 12 5 17 0 0 66 22 33
2017 EX 42 29 10 15 2 0 3 73 17 43
2017 EX-01 28 34 11 18 4 0 5 65 23 24
2017 EX-02 57 19 6 17 0 0 0 76 17 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 21 32 26 12 10 0 0 53 21 53
2020 EX-01 20 32 26 15 7 0 0 52 22 28
2020 EX-02 26 24 29 7 14 0 0 50 21 15
2019 EX 48 29 13 8 2 0 0 78 9 53
2019 EX-01 46 27 15 10 3 0 0 73 12 32
2019 EX-02 27 54 19 0 0 0 0 81 0 11
2018 EX 33 39 15 5 8 0 0 72 13 54
2018 EX-01 27 38 21 4 10 0 0 65 14 33
2017 EX 49 33 11 3 4 0 0 82 7 44
2017 EX-01 49 27 11 5 8 0 0 77 13 25
2017 EX-02 48 35 17 0 0 0 0 83 0 11

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 22 19 7 9 0 3 64 17 53
2020 EX-01 35 21 18 6 14 0 5 59 22 28
2020 EX-02 48 26 20 6 0 0 0 73 6 15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 49 34 9 5 2 0 0 83 8 53
2020 EX-01 35 40 11 10 4 0 0 75 14 28
2020 EX-02 62 32 6 0 0 0 0 94 0 15
2019 EX 63 35 2 0 0 0 0 98 0 53
2019 EX-01 64 33 3 0 0 0 0 97 0 32
2019 EX-02 63 37 0 0 0 0 0 100 0 11
2018 EX 51 29 13 5 1 0 0 80 7 54
2018 EX-01 46 29 16 6 2 0 0 75 9 33
2017 EX 69 16 7 4 3 0 0 85 8 44
2017 EX-01 68 13 12 7 0 0 0 80 7 25
2017 EX-02 70 17 0 0 13 0 0 87 13 11

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 27 20 7 6 0 0 67 13 53
2020 EX-01 34 28 20 10 8 0 0 62 18 28
2020 EX-02 49 25 20 6 0 0 0 74 6 15
2019 EX 41 40 15 4 0 0 0 81 4 53
2019 EX-01 42 36 16 6 0 0 0 78 6 32
2019 EX-02 27 54 19 0 0 0 0 81 0 11
2018 EX 33 37 19 9 1 0 0 70 11 54
2018 EX-01 22 40 24 10 2 0 0 63 13 33
2017 EX 44 36 13 7 0 0 0 80 7 44
2017 EX-01 39 42 7 12 0 0 0 81 12 25
2017 EX-02 45 27 28 0 0 0 0 72 0 11

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 55 19 11 7 8 0 0 74 15 53
2020 EX-01 52 20 7 10 11 0 0 72 21 28
2020 EX-02 62 18 14 0 6 0 0 80 6 15
2019 EX 68 24 6 2 0 0 0 92 2 53
2019 EX-01 63 24 10 3 0 0 0 87 3 32
2019 EX-02 71 29 0 0 0 0 0 100 0 11
2018 EX 37 44 7 10 1 0 0 82 12 54
2018 EX-01 32 46 8 12 2 0 0 78 14 33
2017 EX 50 28 16 3 3 0 0 78 6 44
2017 EX-01 47 21 27 5 0 0 0 68 5 25
2017 EX-02 49 38 0 0 13 0 0 87 13 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 17 6 9 2 0 0 83 12 52
2020 EX-01 63 15 7 11 4 0 0 78 15 27
2020 EX-02 73 14 6 6 0 0 0 87 6 15
2019 EX 79 15 2 3 0 0 0 95 3 53
2019 EX-01 79 12 3 6 0 0 0 91 6 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 19 21 11 0 0 0 67 11 53
2020 EX-01 51 18 16 15 0 0 0 69 15 28
2020 EX-02 54 14 20 13 0 0 0 68 13 15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 25 40 22 7 6 0 0 65 13 53
2020 EX-01 26 34 26 7 7 0 0 60 14 28
2020 EX-02 25 56 6 6 6 0 0 82 13 15
2019 EX 52 29 17 2 0 0 0 81 2 53
2019 EX-01 49 26 22 3 0 0 0 75 3 32
2019 EX-02 53 28 19 0 0 0 0 81 0 11
2018 EX 46 29 19 2 4 0 0 75 6 53
2018 EX-01 40 34 24 0 2 0 0 74 2 33
2017 EX 40 30 20 3 5 0 2 71 8 44
2017 EX-01 30 24 30 3 9 0 4 57 12 25
2017 EX-02 46 38 9 6 0 0 0 84 6 11

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 57 24 9 4 2 0 4 85 6 53
2020 EX-01 47 28 13 7 4 0 0 76 11 28
2020 EX-02 61 27 0 0 0 0 12 100 0 15
2019 EX 82 18 0 0 0 0 0 100 0 52
2019 EX-01 77 23 0 0 0 0 0 100 0 31
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 74 17 2 1 4 0 2 92 6 54
2018 EX-01 74 18 3 0 5 0 0 92 5 33
2017 EX 82 8 4 3 2 0 0 90 6 44
2017 EX-01 82 7 7 0 4 0 0 88 4 25
2017 EX-02 81 6 0 13 0 0 0 87 13 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 41 31 18 6 4 0 0 72 10 53
2020 EX-01 45 20 17 11 8 0 0 65 18 28
2020 EX-02 42 46 13 0 0 0 0 87 0 15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 9 7 0 2 0 6 90 2 53
2020 EX-01 82 0 14 0 4 0 0 82 4 28
2020 EX-02 54 32 0 0 0 0 14 100 0 15
2019 EX 88 2 2 2 0 0 7 96 2 52
2019 EX-01 88 3 0 3 0 0 6 97 3 31
2019 EX-02 92 0 0 0 0 0 8 100 0 11
2018 EX 87 8 1 1 0 0 1 97 1 54
2018 EX-01 90 8 0 0 0 0 2 100 0 33

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 85 3 8 2 0 0 2 90 2 53
2020 EX-01 86 3 8 3 0 0 0 89 3 28
2020 EX-02 82 6 13 0 0 0 0 87 0 15
2019 EX 87 9 2 0 0 2 0 98 0 53
2019 EX-01 88 9 0 0 0 3 0 100 0 32
2019 EX-02 81 11 8 0 0 0 0 92 0 11
2018 EX 75 7 7 5 6 0 0 82 11 54
2018 EX-01 65 11 11 8 5 0 0 77 13 33
2017 EX 74 16 2 0 6 0 2 92 6 44
2017 EX-01 77 15 4 0 4 0 0 92 4 25
2017 EX-02 70 17 0 0 13 0 0 87 13 11

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 71 14 13 2 0 0 0 85 2 52
2020 EX-01 67 14 14 4 0 0 0 82 4 28
2020 EX-02 78 22 0 0 0 0 0 100 0 14
2019 EX 68 30 0 2 0 0 0 98 2 52
2019 EX-01 69 31 0 0 0 0 0 100 0 31
2019 EX-02 63 37 0 0 0 0 0 100 0 11
2018 EX 46 32 21 2 0 0 0 78 2 55
2018 EX-01 42 27 28 3 0 0 0 69 3 34
2017 EX 56 28 7 3 5 0 2 85 7 44
2017 EX-01 55 20 13 4 8 0 0 75 12 25
2017 EX-02 70 30 0 0 0 0 0 100 0 11

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 74 8 6 6 5 0 2 83 11 52
2020 EX-01 70 8 11 4 7 0 0 78 11 27
2020 EX-02 69 12 0 13 6 0 0 82 18 15
2019 EX 83 10 2 2 4 0 0 93 5 53
2019 EX-01 78 10 3 3 6 0 0 88 9 32
2019 EX-02 100 0 0 0 0 0 0 100 0 11
2018 EX 71 10 6 6 6 0 0 81 12 54
2018 EX-01 66 9 8 10 8 0 0 75 18 33
2017 EX 68 17 7 0 6 0 2 86 6 44
2017 EX-01 71 12 13 0 4 0 0 83 4 25
2017 EX-02 60 27 0 0 13 0 0 87 13 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 25 25 9 0 0 0 66 9 53
2020 EX-01 30 33 22 14 0 0 0 63 14 28
2020 EX-02 58 21 21 0 0 0 0 79 0 15
2019 EX 46 30 19 2 4 0 0 76 5 53
2019 EX-01 43 24 27 3 3 0 0 67 5 32
2019 EX-02 34 45 11 0 9 0 0 79 9 11
2018 EX 40 35 16 5 1 0 1 77 7 55
2018 EX-01 37 27 23 8 2 0 2 66 11 34
2017 EX 54 30 16 0 0 0 0 84 0 43
2017 EX-01 55 29 16 0 0 0 0 84 0 24
2017 EX-02 60 23 17 0 0 0 0 83 0 11

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 61 23 12 2 2 0 0 85 4 53
2020 EX-01 63 27 3 3 3 0 0 90 7 28
2020 EX-02 66 20 14 0 0 0 0 86 0 15
2019 EX 65 28 3 4 0 0 0 93 4 53
2019 EX-01 62 29 3 6 0 0 0 91 6 32
2019 EX-02 62 38 0 0 0 0 0 100 0 11
2018 EX 57 37 4 0 2 0 0 94 2 55
2018 EX-01 56 38 4 0 3 0 0 93 3 34
2017 EX 60 34 4 0 0 0 2 96 0 44
2017 EX-01 70 23 7 0 0 0 0 93 0 25
2017 EX-02 54 46 0 0 0 0 0 100 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 77 15 4 0 2 0 2 94 2 53
2020 EX-01 77 15 3 0 4 0 0 92 4 28
2020 EX-02 74 18 0 0 0 0 7 100 0 15
2019 EX 96 4 0 0 0 0 0 100 0 53
2019 EX-01 100 0 0 0 0 0 0 100 0 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 87 9 1 2 0 0 0 96 2 55
2018 EX-01 91 9 0 0 0 0 0 100 0 34
2017 EX 87 7 0 0 3 0 2 97 3 44
2017 EX-01 96 4 0 0 0 0 0 100 0 25
2017 EX-02 74 13 0 0 13 0 0 87 13 11

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 21 11 2 0 0 0 87 2 53
2020 EX-01 64 25 7 4 0 0 0 89 4 28
2020 EX-02 67 21 12 0 0 0 0 88 0 15
2019 EX 75 20 5 0 0 0 0 95 0 53
2019 EX-01 71 25 4 0 0 0 0 96 0 32
2019 EX-02 91 9 0 0 0 0 0 100 0 11
2018 EX 68 31 2 0 0 0 0 98 0 54
2018 EX-01 63 37 0 0 0 0 0 100 0 34
2017 EX 62 33 3 0 0 0 2 97 0 44
2017 EX-01 68 32 0 0 0 0 0 100 0 25
2017 EX-02 66 34 0 0 0 0 0 100 0 11

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 41 13 5 2 0 0 80 7 53
2020 EX-01 47 28 14 7 4 0 0 76 10 28
2020 EX-02 29 51 14 6 0 0 0 80 6 15

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 9 28 42 19 2 0 0 37 21 53
2020 EX-01 7 24 43 23 3 0 0 31 26 28
2020 EX-02 13 26 49 13 0 0 0 39 13 15
2019 EX 20 31 43 4 2 0 0 52 6 53
2019 EX-01 25 18 51 3 3 0 0 43 6 32
2019 EX-02 8 55 28 9 0 0 0 63 9 11
2018 EX 7 41 34 6 11 0 0 49 17 55
2018 EX-01 6 43 34 5 12 0 0 49 17 34
2017 EX 19 34 32 8 7 0 0 53 15 44
2017 EX-01 23 30 35 4 9 0 0 53 12 25
2017 EX-02 6 45 18 21 9 0 0 52 30 11

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 12 20 44 11 13 0 0 24 32 53
2020 EX-01 12 32 32 13 11 0 0 24 43 28
2020 EX-02 6 6 75 7 6 0 0 12 12 15
2019 EX 4 11 41 30 15 0 0 44 15 53
2019 EX-01 3 15 34 30 18 0 0 48 18 32
2019 EX-02 9 9 37 36 9 0 0 45 19 11
2018 EX 8 17 36 25 14 0 0 39 25 55
2018 EX-01 10 10 41 28 11 0 0 39 20 34
2017 EX 2 14 35 34 15 0 0 49 16 44
2017 EX-01 4 12 39 31 15 0 0 46 15 25
2017 EX-02 0 30 30 32 8 0 0 40 30 11
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 40 58 2 0 59 41 53
2020 EX-01 47 49 3 0 51 49 28
2020 EX-02 34 66 0 0 66 34 15

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 53 47 21
2020 EX-01 48 52 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 9 11 6 0 0 7 82 6 53
2020 EX-01 57 18 14 11 0 0 0 75 11 28
2020 EX-02 75 0 6 0 0 0 19 92 0 15
2019 EX 58 16 9 3 7 2 5 79 11 53
2019 EX-01 58 13 11 3 9 3 3 76 12 32
2019 EX-02 53 21 9 0 0 0 17 89 0 11
2018 EX 54 11 13 5 5 2 11 74 11 55
2018 EX-01 52 8 12 5 8 3 12 71 15 34

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 34 18 15 9 18 0 6 56 28 21
2020 EX-01 7 16 24 14 28 0 10 25 48 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 6 18 10 25 23 0 18 30 58 21
2020 EX-01 10 21 16 15 37 0 0 32 52 13
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