2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	36	13	0	2	85	2	42
2020	CS-02	41	39	21	0	0	79	0	14
2020	CS-03	54	40	6	0	0	94	0	15
2019	CS	62	19	16	2	0	82	2	38
2019	CS-02	46	22	31	0	0	69	0	10
2019	CS-03	85	8	7	0	0	93	0	12
2018	CS	56	31	9	5	0	87	5	38
2018	CS-02	53	42	5	0	0	95	0	15
2017	CS	61	23	8	5	3	84	7	39
2017	CS-02	77	7	9	7	0	84	7	14
2017	CS-03	60	30	0	0	10	90	10	10
2014	CS	46	44	6	4	0	91	4	54
2014	CS-01	36	64	0	0	0	100	0	11
2014	CS-02	43	33	14	10	0	76	10	21
2014	CS-03	42	58	0	0	0	100	0	12
2014	CS-04	70	30	0	0	0	100	0	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	43	4	4	2	90	6	42
2020	CS-02	34	66	0	0	0	100	0	14
2020	CS-03	62	27	12	0	0	88	0	15
2019	CS	50	40	3	2	5	90	7	38
2019	CS-02	38	51	12	0	0	88	0	10
2019	CS-03	62	31	0	0	7	93	7	12
2018	CS	57	21	9	11	2	78	13	40
2018	CS-01	59	23	8	0	10	82	10	10
2018	CS-02	52	33	5	9	0	86	9	15
2017	CS	46	26	14	11	3	72	13	39
2017	CS-02	70	0	14	16	0	70	16	14
2017	CS-03	37	30	11	11	10	68	21	10

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	20	7	0	2	91	2	42
2020	CS-02	77	15	8	0	0	92	0	14
2020	CS-03	75	17	7	0	0	93	0	15
2019	CS	71	24	5	0	0	95	0	38
2019	CS-02	46	42	12	0	0	88	0	10
2019	CS-03	93	7	0	0	0	100	0	12
2018	CS	66	23	7	4	0	89	4	40
2018	CS-01	51	31	10	8	0	82	8	10
2018	CS-02	61	26	12	0	0	88	0	15
2017	CS	63	28	9	0	0	91	0	39
2017	CS-02	70	22	9	0	0	91	0	14
2017	CS-03	70	30	0	0	0	100	0	10
2014	CS	70	26	4	0	0	96	0	54
2014	CS-01	64	27	9	0	0	91	0	11
2014	CS-02	67	29	5	0	0	95	0	21
2014	CS-03	67	33	0	0	0	100	0	12
2014	CS-04	90	10	0	0	0	100	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	31	6	0	2	0	92	2	42
2020	CS-02	55	38	6	0	0	0	94	0	14
2020	CS-03	75	25	0	0	0	0	100	0	15
2019	CS	65	19	10	0	2	3	87	2	38
2019	CS-02	46	31	12	0	0	12	87	0	10
2019	CS-03	76	16	0	0	7	0	93	7	12
2018	CS	62	27	4	7	0	0	89	7	40
2018	CS-01	46	36	10	8	0	0	82	8	10
2018	CS-02	60	35	5	0	0	0	95	0	15
2017	CS	53	31	11	2	3	0	84	5	39
2017	CS-02	77	7	16	0	0	0	84	0	14
2017	CS-03	37	53	0	0	10	0	90	10	10
2014	CS	50	43	6	2	0	0	93	2	54
2014	CS-01	45	45	9	0	0	0	91	0	11
2014	CS-02	52	48	0	0	0	0	100	0	21
2014	CS-03	42	42	8	8	0	0	83	8	12
2014	CS-04	60	30	10	0	0	0	90	0	10

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	25	5	0	0	0	95	0	42
2020	CS-02	79	13	8	0	0	0	92	0	14
2020	CS-03	69	31	0	0	0	0	100	0	15
2019	CS	54	37	3	0	6	0	91	6	38
2019	CS-02	26	51	12	0	12	0	77	12	10
2019	CS-03	62	31	0	0	7	0	93	7	12
2018	CS	54	32	4	11	0	0	85	11	40
2018	CS-01	36	46	0	18	0	0	82	18	10
2018	CS-02	51	40	0	9	0	0	91	9	15
2017	CS	55	17	23	0	5	0	72	5	39
2017	CS-02	75	9	9	0	7	0	84	7	14
2017	CS-03	48	21	21	0	10	0	69	10	10
2014	CS	46	30	19	4	0	2	77	4	54
2014	CS-01	45	36	18	0	0	0	82	0	11
2014	CS-02	38	33	19	5	0	5	75	5	21
2014	CS-03	50	33	8	8	0	0	83	8	12
2014	CS-04	60	10	30	0	0	0	70	0	10

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	35	2	3	0	0	95	3	42
2020	CS-02	49	43	0	8	0	0	92	8	14
2020	CS-03	69	31	0	0	0	0	100	0	15
2019	CS	54	35	5	0	6	0	89	6	38
2019	CS-02	26	51	12	0	12	0	77	12	10
2019	CS-03	78	15	0	0	7	0	93	7	12
2018	CS	48	37	6	9	0	0	85	9	40
2018	CS-01	33	49	8	10	0	0	82	10	10
2018	CS-02	39	52	0	9	0	0	91	9	15
2017	CS	49	29	18	0	5	0	77	5	39
2017	CS-02	70	23	0	0	7	0	93	7	14
2017	CS-03	48	21	21	0	10	0	69	10	10
2014	CS	50	33	13	2	0	2	85	2	54
2014	CS-01	45	36	18	0	0	0	82	0	11
2014	CS-02	48	33	10	5	0	5	85	5	21
2014	CS-03	50	42	8	0	0	0	92	0	12
2014	CS-04	60	20	20	0	0	0	80	0	10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	36	7	2	0	0	0	91	2	42
2020	CS-02	41	53	6	0	0	0	0	94	0	14
2020	CS-03	61	39	0	0	0	0	0	100	0	15
2019	CS	63	24	8	0	6	0	0	87	6	38
2019	CS-02	38	31	20	0	12	0	0	69	12	10
2019	CS-03	76	16	0	0	7	0	0	93	7	12
2018	CS	59	21	15	0	3	3	0	81	3	40
2018	CS-01	59	32	10	0	0	0	0	90	0	10
2018	CS-02	57	15	19	0	9	0	0	72	9	15
2017	CS	50	23	14	4	7	0	2	74	12	39
2017	CS-02	85	8	0	0	7	0	0	93	7	14
2017	CS-03	49	20	21	0	10	0	0	69	10	10
2014	CS	43	26	13	7	7	4	0	71	15	54
2014	CS-01	36	27	18	9	0	9	0	70	10	11
2014	CS-02	38	24	14	10	10	5	0	65	20	21
2014	CS-03	50	50	0	0	0	0	0	100	0	12
2014	CS-04	50	0	20	10	20	0	0	50	30	10

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	24	0	7	2	0	0	91	9	42
2020	CS-02	49	37	0	15	0	0	0	85	15	14
2020	CS-03	85	15	0	0	0	0	0	100	0	15
2019	CS	63	15	10	4	0	3	3	84	5	38
2019	CS-02	29	31	9	8	0	12	12	78	11	10
2019	CS-03	90	0	10	0	0	0	0	90	0	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	33	6	2	2	0	89	4	41
2020	CS-02	29	57	14	0	0	0	86	0	13
2020	CS-03	85	15	0	0	0	0	100	0	15
2019	CS	60	28	7	2	2	0	88	5	37
2019	CS-02	38	45	9	8	0	0	83	8	10
2019	CS-03	76	24	0	0	0	0	100	0	12
2018	CS	57	27	5	8	0	2	87	8	39
2018	CS-01	62	28	10	0	0	0	90	0	10
2018	CS-02	50	21	0	23	0	7	75	25	14
2017	CS	49	29	20	0	3	0	77	3	38
2017	CS-02	60	26	14	0	0	0	86	0	14
2014	CS	52	35	7	4	2	0	87	6	54
2014	CS-01	64	18	9	9	0	0	82	9	11
2014	CS-02	52	38	5	5	0	0	90	5	21
2014	CS-03	50	33	17	0	0	0	83	0	12
2014	CS-04	40	50	0	0	10	0	90	10	10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	68	18	7	5	2	86	7	42
2020	CS-02	55	22	14	8	0	77	8	14
2020	CS-03	88	12	0	0	0	100	0	15
2019	CS	72	13	8	5	2	85	7	38
2019	CS-02	61	11	20	8	0	71	8	10
2019	CS-03	84	16	0	0	0	100	0	12
2018	CS	57	27	8	6	2	84	8	39
2018	CS-01	54	36	0	0	10	90	10	10
2018	CS-02	50	27	7	16	0	77	16	14
2017	CS	51	27	15	5	3	78	7	39
2017	CS-02	68	16	9	7	0	84	7	14
2017	CS-03	37	32	21	0	10	69	10	10
2014	CS	50	41	7	0	2	91	2	54
2014	CS-01	55	45	0	0	0	100	0	11
2014	CS-02	48	43	10	0	0	90	0	21
2014	CS-03	50	42	8	0	0	92	0	12
2014	CS-04	50	30	10	0	10	80	10	10

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	38	9	2	3	0	86	5	42
2020	CS-02	36	37	13	6	8	0	72	15	14
2020	CS-03	67	26	7	0	0	0	93	0	15
2019	CS	49	27	10	2	2	9	83	5	38
2019	CS-02	26	31	9	0	0	35	87	0	10
2019	CS-03	68	7	17	0	7	0	75	7	12
2018	CS	46	28	12	3	2	8	80	6	39
2018	CS-01	20	31	18	0	10	21	65	12	10
2018	CS-02	45	33	13	9	0	0	78	9	15
2017	CS	38	30	20	8	0	5	71	8	39
2017	CS-02	54	15	25	0	0	7	74	0	14
2017	CS-03	37	43	10	10	0	0	80	10	10
2014	CS	43	20	19	13	2	4	65	15	54
2014	CS-01	27	27	18	18	0	9	60	20	11
2014	CS-02	29	29	24	14	5	0	57	19	21
2014	CS-03	67	8	17	8	0	0	75	8	12
2014	CS-04	60	10	10	10	0	10	78	11	10

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	35	6	2	3	0	89	5	42
2020	CS-02	43	36	7	6	8	0	79	15	14
2020	CS-03	61	27	12	0	0	0	88	0	15
2019	CS	49	36	8	5	2	0	85	7	38
2019	CS-02	26	45	29	0	0	0	71	0	10
2019	CS-03	68	24	0	0	7	0	93	7	12
2018	CS	46	31	10	8	5	0	77	13	39
2018	CS-01	41	20	21	8	10	0	61	18	10
2018	CS-02	32	40	13	15	0	0	72	15	15
2017	CS	34	29	27	5	3	3	64	8	38
2017	CS-02	54	15	25	0	0	7	74	0	14
2017	CS-03	28	30	11	21	10	0	58	30	10
2014	CS	35	33	19	9	2	2	70	11	54
2014	CS-01	27	27	36	9	0	0	55	9	11
2014	CS-02	24	24	29	14	5	5	50	20	21
2014	CS-03	50	50	0	0	0	0	100	0	12
2014	CS-04	50	40	0	10	0	0	90	10	10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	44	8	0	3	2	90	3	42
2020	CS-02	35	42	15	0	8	0	77	8	14
2020	CS-03	54	39	7	0	0	0	93	0	15
2019	CS	39	40	10	6	2	2	81	8	37
2019	CS-02	26	35	28	12	0	0	61	12	10
2019	CS-03	51	42	0	0	7	0	93	7	12
2018	CS	28	33	12	15	6	6	65	22	39
2018	CS-01	11	31	18	18	10	13	48	32	10
2018	CS-02	25	26	20	20	9	0	50	29	15
2017	CS	32	25	23	12	3	5	60	15	39
2017	CS-02	46	16	16	9	0	14	71	10	14
2017	CS-03	37	21	21	11	10	0	58	21	10
2014	CS	26	37	26	4	0	7	68	4	54
2014	CS-01	27	27	36	9	0	0	55	9	11
2014	CS-02	14	38	24	5	0	19	65	6	21
2014	CS-03	33	50	17	0	0	0	83	0	12
2014	CS-04	40	30	30	0	0	0	70	0	10

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	36	11	0	3	0	0	86	3	42
2020	CS-02	50	29	13	0	8	0	0	79	8	14
2020	CS-03	54	33	13	0	0	0	0	87	0	15
2019	CS	36	42	12	5	2	3	0	81	7	38
2019	CS-02	26	42	20	0	0	12	0	77	0	10
2019	CS-03	52	41	0	0	7	0	0	93	7	12
2018	CS	30	37	5	17	3	8	0	73	22	39
2018	CS-01	19	41	8	20	0	13	0	68	22	10
2018	CS-02	11	42	7	24	9	7	0	57	35	15
2017	CS	35	38	7	13	3	3	2	76	17	39
2017	CS-02	46	31	7	9	0	7	0	83	10	14
2017	CS-03	37	42	0	11	10	0	0	79	21	10
2014	CS	33	50	9	7	0	0	0	83	7	54
2014	CS-01	36	45	0	18	0	0	0	82	18	11
2014	CS-02	33	48	14	5	0	0	0	81	5	21
2014	CS-03	42	58	0	0	0	0	0	100	0	12
2014	CS-04	20	50	20	10	0	0	0	70	10	10

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	43	3	7	2	88	9	42
2020	CS-02	48	43	0	8	0	92	8	14
2020	CS-03	48	44	8	0	0	92	0	15
2019	CS	42	48	8	0	2	90	2	38
2019	CS-02	41	48	12	0	0	88	0	10
2019	CS-03	42	50	0	0	7	93	7	12
2018	CS	46	26	17	8	2	72	11	39
2018	CS-02	52	26	7	9	6	78	15	15
2017	CS	39	34	19	2	5	73	7	39
2017	CS-02	47	31	16	0	7	77	7	14
2017	CS-03	37	41	11	0	10	79	10	10
2014	CS	30	43	17	9	2	72	11	54
2014	CS-01	27	55	18	0	0	82	0	11
2014	CS-02	19	48	19	10	5	67	14	21
2014	CS-03	42	42	8	8	0	83	8	12
2014	CS-04	40	20	20	20	0	60	20	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	52	6	9	2	82	12	42
2020	CS-02	20	51	6	23	0	71	23	14
2020	CS-03	36	59	6	0	0	94	0	15
2019	CS	45	46	2	4	2	91	7	38
2019	CS-02	29	63	0	8	0	92	8	10
2019	CS-03	51	42	0	0	7	93	7	12
2018	CS	30	50	8	11	2	80	13	39
2018	CS-02	21	57	0	21	0	79	21	15
2017	CS	35	36	18	9	3	71	11	39
2017	CS-02	47	23	30	0	0	70	0	14
2017	CS-03	37	53	0	0	10	90	10	10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	35	2	3	4	0	91	7	42
2020	CS-02	46	46	0	8	0	0	92	8	14
2020	CS-03	72	28	0	0	0	0	100	0	15
2019	CS	56	32	5	2	2	3	91	5	38
2019	CS-02	26	45	9	8	0	12	81	9	10
2019	CS-03	77	23	0	0	0	0	100	0	12
2018	CS	44	32	8	11	2	2	78	14	39
2018	CS-01	44	37	0	10	10	0	80	20	10
2018	CS-02	28	34	14	16	0	7	67	18	14
2017	CS	43	30	13	11	3	0	74	13	38
2017	CS-02	46	40	7	7	0	0	86	7	14
2014	CS	43	41	13	0	4	0	83	4	54
2014	CS-01	64	27	9	0	0	0	91	0	11
2014	CS-02	43	33	24	0	0	0	76	0	21
2014	CS-03	33	67	0	0	0	0	100	0	12
2014	CS-04	30	40	10	0	20	0	70	20	10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	45	7	5	2	0	86	7	41
2020	CS-02	36	48	0	16	0	0	84	16	13
2020	CS-03	45	47	7	0	0	0	93	0	15
2019	CS	49	27	14	5	2	2	79	7	38
2019	CS-02	20	37	35	0	8	0	57	8	10
2019	CS-03	75	18	7	0	0	0	93	0	12
2018	CS	49	34	13	2	2	0	83	4	39
2018	CS-02	35	33	26	6	0	0	68	6	15
2017	CS	47	42	3	3	5	0	89	8	39
2017	CS-02	32	45	7	9	7	0	77	16	14
2017	CS-03	49	41	0	0	10	0	90	10	10
2014	CS	41	39	7	9	4	0	80	13	54
2014	CS-01	36	36	9	9	9	0	73	18	11
2014	CS-02	33	43	14	5	5	0	76	10	21
2014	CS-03	50	42	0	8	0	0	92	8	12
2014	CS-04	50	30	0	20	0	0	80	20	10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	29	7	2	91	2	42
2020	CS-02	56	38	6	0	94	0	14
2020	CS-03	66	27	7	0	93	0	15

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	35	2	6	2	7	0	89	9	42
2020	CS-02	34	38	0	13	0	14	0	85	15	14
2020	CS-03	58	29	6	0	0	7	0	94	0	15
2019	CS	38	44	6	4	5	3	0	85	9	38
2019	CS-02	18	42	20	8	0	12	0	68	9	10
2019	CS-03	57	36	0	0	7	0	0	93	7	12
2018	CS	30	41	21	6	0	2	0	73	6	40
2018	CS-01	21	48	23	0	0	8	0	75	0	10
2018	CS-02	18	46	27	9	0	0	0	64	9	15
2017	CS	37	34	21	3	2	0	3	74	5	39
2017	CS-02	47	23	23	0	7	0	0	70	7	14
2017	CS-03	37	53	0	10	0	0	0	90	10	10
2014	CS	35	37	19	4	4	2	0	74	8	54
2014	CS-01	36	45	9	0	0	9	0	90	0	11
2014	CS-02	33	38	19	10	0	0	0	71	10	21
2014	CS-03	33	33	25	0	8	0	0	67	8	12
2014	CS-04	40	30	20	0	10	0	0	70	10	10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	10	17	16	16	6	12	40	39	42
2020	CS-02	13	16	8	38	13	0	13	33	58	14
2020	CS-03	33	14	19	6	20	8	0	51	28	15
2019	CS	26	26	10	17	15	2	5	56	34	38
2019	CS-02	10	40	11	12	20	0	8	54	34	10
2019	CS-03	41	16	10	18	16	0	0	57	33	12
2018	CS	17	5	23	20	25	2	7	25	50	40
2018	CS-01	13	11	29	20	10	8	10	29	36	10
2018	CS-02	11	8	27	16	38	0	0	19	54	15
2017	CS	16	10	26	13	24	3	8	30	41	39
2017	CS-02	19	13	36	16	16	0	0	32	32	14
2017	CS-03	17	10	30	0	32	0	11	30	36	10
2014	CS	11	19	22	20	22	2	4	31	45	54
2014	CS-01	27	9	18	18	18	0	9	40	40	11
2014	CS-02	10	14	19	29	24	5	0	25	55	21
2014	CS-03	8	33	33	8	17	0	0	42	25	12
2014	CS-04	0	20	20	20	30	0	10	22	56	10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	22	12	2	0	0	86	2	42
2020	CS-02	69	17	15	0	0	0	85	0	14
2020	CS-03	61	28	6	6	0	0	88	6	15
2019	CS	55	19	10	4	5	7	84	5	38
2019	CS-02	49	31	0	8	12	0	91	9	10
2019	CS-03	92	8	0	0	0	0	100	0	12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	23	7	2	0	0	0	90	2	42
2020	CS-02	65	20	15	0	0	0	0	85	0	14
2020	CS-03	73	19	7	0	0	0	0	93	0	15
2019	CS	63	12	5	4	3	2	10	86	9	38
2019	CS-02	49	20	0	8	12	0	12	78	22	10
2019	CS-03	85	7	8	0	0	0	0	92	0	12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	91	9	0	0	0	0	100	0	42
2020	CS-02	85	15	0	0	0	0	100	0	14
2020	CS-03	100	0	0	0	0	0	100	0	15
2019	CS	78	2	3	2	5	9	94	3	38
2019	CS-02	69	8	12	0	12	0	87	0	10
2019	CS-03	93	0	0	7	0	0	93	7	12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CS	85	12	0	2	100	42
2020	CS-02	85	15	0	0	100	14
2020	CS-03	100	0	0	0	100	15
2019	CS	81	5	5	9	100	38
2019	CS-02	80	8	12	0	100	10
2019	CS-03	100	0	0	0	100	12

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	29	9	4	2	0	84	6	42
2020	CS-02	42	35	16	7	0	0	78	7	14
2020	CS-03	65	29	6	0	0	0	94	0	15
2019	CS	46	32	11	3	5	3	81	8	38
2019	CS-02	18	48	22	12	0	0	66	12	10
2019	CS-03	68	25	0	0	7	0	93	7	12
2018	CS	49	36	3	11	2	0	85	13	40
2018	CS-01	46	54	0	0	0	0	100	0	10
2018	CS-02	33	39	7	21	0	0	72	21	15
2017	CS	46	38	0	14	3	0	84	16	39
2017	CS-02	56	28	0	16	0	0	84	16	14
2017	CS-03	37	30	0	22	10	0	68	32	10
2014	CS	43	39	13	4	2	0	81	6	54
2014	CS-01	27	55	18	0	0	0	82	0	11
2014	CS-02	38	48	10	0	5	0	86	5	21
2014	CS-03	50	33	8	8	0	0	83	8	12
2014	CS-04	60	10	20	10	0	0	70	10	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	45	4	2	2	91	4	42
2020	CS-02	28	59	7	6	0	86	6	14
2020	CS-03	62	38	0	0	0	100	0	15
2019	CS	54	27	14	2	2	82	5	38
2019	CS-02	29	29	42	0	0	58	0	10
2019	CS-03	83	10	0	0	7	93	7	12
2018	CS	53	29	11	5	2	82	7	40
2018	CS-01	41	49	10	0	0	90	0	10
2018	CS-02	32	39	22	6	0	72	6	15
2017	CS	49	35	9	5	3	83	8	39
2017	CS-02	65	28	7	0	0	93	0	14
2017	CS-03	37	30	11	11	10	67	21	10
2014	CS	46	39	9	6	0	85	6	54
2014	CS-01	36	45	18	0	0	82	0	11
2014	CS-02	43	38	10	10	0	81	10	21
2014	CS-03	42	58	0	0	0	100	0	12
2014	CS-04	70	10	10	10	0	80	10	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	44	4	0	2	0	94	2	42
2020	CS-02	54	46	0	0	0	0	100	0	14
2020	CS-03	47	47	6	0	0	0	94	0	15
2019	CS	54	33	8	3	2	0	87	6	38
2019	CS-02	26	43	20	12	0	0	69	12	10
2019	CS-03	60	32	0	0	7	0	93	7	12
2018	CS	49	31	9	8	2	0	81	10	40
2018	CS-01	38	44	10	0	8	0	82	8	10
2018	CS-02	52	27	11	9	0	0	80	9	15
2017	CS	48	26	23	0	3	0	74	3	39
2017	CS-02	63	8	30	0	0	0	70	0	14
2017	CS-03	37	41	11	0	10	0	79	10	10
2014	CS	46	43	7	2	0	2	91	2	54
2014	CS-01	36	55	9	0	0	0	91	0	11
2014	CS-02	38	52	5	0	0	5	95	0	21
2014	CS-03	42	42	17	0	0	0	83	0	12
2014	CS-04	80	10	0	10	0	0	90	10	10

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	38	10	0	2	3	0	88	2	42
2020	CS-02	41	51	9	0	0	0	0	91	0	14
2020	CS-03	47	32	13	0	0	8	0	86	0	15
2019	CS	40	39	16	0	2	3	0	81	3	37
2019	CS-02	18	51	20	0	0	12	0	78	0	10
2019	CS-03	56	25	11	0	8	0	0	81	8	11
2018	CS	38	41	13	6	3	0	0	79	9	40
2018	CS-01	21	56	23	0	0	0	0	77	0	10
2018	CS-02	32	34	19	16	0	0	0	65	16	15
2017	CS	37	35	20	3	2	0	2	74	5	39
2017	CS-02	39	40	14	0	7	0	0	79	7	14
2017	CS-03	37	30	22	10	0	0	0	68	10	10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	18	12	3	4	0	81	7	42
2020	CS-02	72	14	7	8	0	0	85	8	14
2020	CS-03	60	20	21	0	0	0	79	0	15
2019	CS	63	19	15	0	0	3	84	0	38
2019	CS-02	38	39	12	0	0	12	87	0	10
2019	CS-03	85	7	8	0	0	0	92	0	12
2018	CS	60	31	5	2	2	0	91	4	39
2018	CS-02	59	41	0	0	0	0	100	0	15
2017	CS	47	40	10	0	3	0	87	3	39
2017	CS-02	54	39	7	0	0	0	93	0	14
2017	CS-03	37	41	11	0	10	0	79	10	10
2014	CS	46	35	11	7	0	0	81	7	54
2014	CS-01	64	18	0	18	0	0	82	18	11
2014	CS-02	33	48	19	0	0	0	81	0	21
2014	CS-03	42	42	8	8	0	0	83	8	12
2014	CS-04	60	20	10	10	0	0	80	10	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	50	17	5	2	0	76	7	42
2020	CS-02	27	58	15	0	0	0	85	0	14
2020	CS-03	29	39	19	7	6	0	68	13	15
2019	CS	28	45	19	5	3	0	74	8	38
2019	CS-02	26	29	34	0	12	0	55	12	10
2019	CS-03	49	37	7	8	0	0	85	8	12
2018	CS	41	38	8	8	6	0	78	14	40
2018	CS-01	41	30	21	0	8	0	71	8	10
2018	CS-02	47	32	7	14	0	0	79	14	15
2017	CS	30	45	8	9	4	3	78	14	39
2017	CS-02	28	54	9	9	0	0	82	9	14
2017	CS-03	38	40	11	11	0	0	78	11	10
2014	CS	33	50	11	6	0	0	83	6	54
2014	CS-01	64	27	9	0	0	0	91	0	11
2014	CS-02	14	76	5	5	0	0	90	5	21
2014	CS-03	42	33	17	8	0	0	75	8	12
2014	CS-04	30	40	20	10	0	0	70	10	10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	30	70	42
2020	CS-02	49	51	14
2020	CS-03	24	76	15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	18	3	2	2	3	7	92	5	42
2020	CS-02	47	16	8	7	0	8	14	81	8	14
2020	CS-03	76	24	0	0	0	0	0	100	0	15

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	20	44	35	42
2020	CS-02	25	38	36	14
2020	CS-03	20	62	19	15
2019	CS	10	47	42	38
2019	CS-02	8	21	71	10
2019	CS-03	17	57	25	12
2018	CS	14	51	35	40
2018	CS-01	0	56	44	10
2018	CS-02	15	52	33	15
2017	CS	12	57	30	39
2017	CS-02	7	80	14	14
2017	CS-03	21	68	11	10
2014	CS	26	44	30	54
2014	CS-01	36	36	27	11
2014	CS-02	24	33	43	21
2014	CS-03	8	83	8	12
2014	CS-04	40	30	30	10

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2014	CS	7	7	71	14	9999	0	14

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	45	0	2	2	96	4	42
2020	CS-02	57	43	0	0	0	100	0	14
2020	CS-03	54	46	0	0	0	100	0	15
2019	CS	63	29	8	0	0	92	0	38
2019	CS-02	29	59	12	0	0	88	0	10
2019	CS-03	83	17	0	0	0	100	0	12
2018	CS	64	34	0	2	0	98	2	40
2018	CS-01	46	54	0	0	0	100	0	10
2018	CS-02	65	35	0	0	0	100	0	15
2017	CS	57	33	8	0	3	90	3	38
2017	CS-02	70	14	16	0	0	84	0	14
2014	CS	57	38	2	2	2	94	4	53
2014	CS-01	64	36	0	0	0	100	0	11
2014	CS-02	52	38	0	5	5	90	10	21
2014	CS-03	58	42	0	0	0	100	0	12

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	42	8	0	5	0	0	88	5	42
2020	CS-02	41	51	0	0	8	0	0	92	8	14
2020	CS-03	54	39	7	0	0	0	0	93	0	15
2019	CS	40	44	10	0	2	3	0	87	2	38
2019	CS-02	26	43	20	0	0	12	0	78	0	10
2019	CS-03	58	34	0	0	7	0	0	93	7	12
2018	CS	35	37	18	8	0	3	0	74	8	40
2018	CS-01	0	69	21	10	0	0	0	69	10	10
2018	CS-02	32	32	20	9	0	7	0	69	10	15
2017	CS	36	42	16	2	0	0	2	81	3	39
2017	CS-02	53	31	16	0	0	0	0	84	0	14
2017	CS-03	48	42	10	0	0	0	0	90	0	10
2014	CS	39	37	15	7	0	2	0	77	8	54
2014	CS-01	45	27	18	9	0	0	0	73	9	11
2014	CS-02	38	38	10	10	0	5	0	80	10	21
2014	CS-03	33	50	17	0	0	0	0	83	0	12
2014	CS-04	40	30	20	10	0	0	0	70	10	10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	25	41	15	14	2	0	30	28	42
2020	CS-02	0	34	31	8	21	6	0	31	37	14
2020	CS-03	0	26	46	14	13	0	0	28	26	15
2019	CS	10	27	36	16	11	0	0	27	37	38
2019	CS-02	20	29	34	18	0	0	0	18	48	10
2019	CS-03	14	16	17	26	27	0	0	53	30	12
2018	CS	9	36	28	20	7	0	0	27	45	40
2018	CS-01	0	28	31	41	0	0	0	41	28	10
2018	CS-02	9	44	35	11	0	0	0	11	53	15
2017	CS	12	28	33	18	7	0	3	26	41	39
2017	CS-02	25	7	35	12	14	0	8	28	34	14
2017	CS-03	11	42	26	11	10	0	0	21	53	10
2014	CS	6	26	33	19	13	0	4	33	33	54
2014	CS-01	0	27	45	9	18	0	0	27	27	11
2014	CS-02	10	14	38	24	5	0	10	32	26	21
2014	CS-03	0	33	42	25	0	0	0	25	33	12
2014	CS-04	10	40	0	10	40	0	0	50	50	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	7	28	27	33	2	0	61	10	41
2020	CS-02	0	0	28	29	37	6	0	71	0	14
2020	CS-03	7	6	31	14	41	0	0	56	13	15
2019	CS	5	7	19	29	29	9	2	66	13	38
2019	CS-02	0	8	17	22	29	23	0	67	11	10
2019	CS-03	15	7	8	28	42	0	0	70	22	12
2018	CS	6	26	15	28	18	5	2	49	34	40
2018	CS-01	0	26	41	20	13	0	0	33	26	10
2018	CS-02	9	18	8	34	14	12	6	58	33	15
2017	CS	9	11	20	29	24	2	5	57	22	39
2017	CS-02	9	16	14	21	25	7	8	55	29	14
2017	CS-03	21	0	0	38	42	0	0	79	21	10
2014	CS	2	11	22	35	22	2	6	62	14	54
2014	CS-01	9	18	27	18	27	0	0	45	27	11
2014	CS-02	0	5	14	43	19	5	14	76	6	21
2014	CS-03	0	17	33	33	17	0	0	50	17	12
2014	CS-04	0	10	20	40	30	0	0	70	10	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	0	34	24	40	0	0	64	2	41
2020	CS-02	6	0	22	37	35	0	0	72	6	14
2020	CS-03	0	0	27	25	48	0	0	73	0	15
2019	CS	5	4	14	37	39	0	0	77	9	38
2019	CS-02	0	0	23	59	18	0	0	77	0	10
2019	CS-03	7	7	17	28	40	0	0	68	14	12
2018	CS	6	5	14	40	32	0	2	74	11	39
2018	CS-01	0	10	18	46	26	0	0	72	10	10
2018	CS-02	10	7	6	43	27	0	7	76	18	14
2017	CS	10	13	27	13	28	3	7	45	25	38
2017	CS-02	9	16	14	5	42	7	8	55	29	14
2014	CS	4	7	19	39	24	2	6	68	12	54
2014	CS-01	0	0	27	27	45	0	0	73	0	11
2014	CS-02	0	10	14	48	14	0	14	72	11	21
2014	CS-03	0	8	25	42	17	8	0	64	9	12
2014	CS-04	20	10	10	30	30	0	0	60	30	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	7	24	45	22	0	67	9	42
2020	CS-02	0	8	22	49	21	0	69	8	14
2020	CS-03	0	12	27	41	21	0	62	12	15
2019	CS	8	2	23	35	32	0	67	10	38
2019	CS-02	12	0	12	51	26	0	77	12	10
2019	CS-03	7	8	16	29	40	0	69	15	12
2018	CS	8	7	20	43	22	0	65	16	39
2018	CS-01	0	8	18	48	26	0	74	8	10
2018	CS-02	17	6	21	37	19	0	56	23	14
2017	CS	3	9	38	28	20	3	49	12	38
2017	CS-02	0	18	34	13	28	7	44	19	14
2014	CS	4	6	32	28	25	6	56	10	53
2014	CS-01	9	0	9	27	55	0	82	9	11
2014	CS-02	5	0	40	30	10	15	47	6	20
2014	CS-03	0	17	33	33	17	0	50	17	12
2014	CS-04	0	10	40	20	30	0	50	10	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	12	31	30	22	0	53	16	42
2020	CS-02	0	17	27	28	28	0	57	17	14
2020	CS-03	12	6	34	28	21	0	49	17	15
2019	CS	15	4	29	23	26	3	50	20	38
2019	CS-02	12	8	31	20	18	12	42	22	10
2019	CS-03	22	0	25	28	25	0	53	22	12
2018	CS	17	13	15	37	17	0	54	30	40
2018	CS-01	18	16	10	46	10	0	56	34	10
2018	CS-02	14	6	19	42	19	0	60	20	15
2017	CS	14	10	44	15	14	2	30	25	39
2017	CS-02	9	9	48	13	21	0	34	18	14
2017	CS-03	22	10	21	30	17	0	47	32	10
2014	CS	4	19	31	28	15	4	44	23	54
2014	CS-01	9	9	18	27	36	0	64	18	11
2014	CS-02	0	14	38	29	10	10	42	16	21
2014	CS-03	0	25	33	33	8	0	42	25	12
2014	CS-04	10	30	30	20	10	0	30	40	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	2	14	34	42	3	0	79	7	42
2020	CS-02	0	7	15	23	56	0	0	79	7	14
2020	CS-03	7	0	6	47	32	7	0	85	8	15
2019	CS	5	7	22	34	24	2	6	63	13	38
2019	CS-02	0	0	17	45	18	8	12	79	0	10
2019	CS-03	15	8	0	43	34	0	0	77	23	12
2018	CS	0	21	14	34	25	3	2	62	23	40
2018	CS-01	0	26	31	33	10	0	0	43	26	10
2018	CS-02	0	12	5	28	39	9	6	79	15	15
2017	CS	6	10	27	23	30	0	5	55	16	39
2017	CS-02	0	9	31	12	48	0	0	60	9	14
2017	CS-03	10	0	21	32	28	0	10	66	11	10
2014	CS	2	7	17	43	24	2	6	72	10	54
2014	CS-01	0	18	9	36	36	0	0	73	18	11
2014	CS-02	5	0	19	43	14	5	14	71	6	21
2014	CS-03	0	8	8	58	25	0	0	83	8	12
2014	CS-04	0	10	30	30	30	0	0	60	10	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	0	9	20	29	41	2	0	71	9	42
2020	CS-02	0	7	15	37	35	6	0	77	7	14
2020	CS-03	0	0	21	26	53	0	0	79	0	15
2019	CS	5	2	19	48	21	0	6	73	7	38
2019	CS-02	8	0	12	52	17	0	12	78	9	10
2019	CS-03	7	0	42	33	18	0	0	51	7	12
2018	CS	6	8	14	44	26	0	2	72	14	39
2018	CS-01	10	8	18	32	33	0	0	64	18	10
2018	CS-02	9	6	12	48	19	0	6	71	16	15
2017	CS	7	10	39	17	23	0	5	41	17	39
2017	CS-02	9	0	31	16	36	0	8	56	10	14
2017	CS-03	0	21	41	21	17	0	0	38	21	10
2014	CS	6	13	15	39	22	0	6	65	20	54
2014	CS-01	0	0	18	27	55	0	0	82	0	11
2014	CS-02	0	19	24	29	14	0	14	50	22	21
2014	CS-03	8	17	8	58	8	0	0	67	25	12
2014	CS-04	20	10	0	50	20	0	0	70	30	10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	0	19	31	51	0	81	0	42
2020	CS-02	0	21	29	50	0	79	0	14
2020	CS-03	0	18	19	63	0	82	0	15
2019	CS	5	10	36	43	6	84	5	38
2019	CS-02	0	20	48	21	12	78	0	10
2019	CS-03	8	8	37	47	0	84	8	12

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	44	19	0	5	76	5	42
2020	CS-02	21	64	7	0	8	84	8	14
2020	CS-03	35	39	26	0	0	74	0	15
2019	CS	41	33	14	10	2	74	12	38
2019	CS-02	26	34	31	9	0	60	9	10
2019	CS-03	51	42	0	0	7	93	7	12

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	26	7	2	2	0	89	4	42
2020	CS-02	58	28	6	7	0	0	86	7	14
2020	CS-03	73	27	0	0	0	0	100	0	15
2019	CS	57	32	4	3	0	3	92	3	38
2019	CS-02	29	59	0	0	0	12	100	0	10
2019	CS-03	84	0	7	9	0	0	84	9	12
2018	CS	56	38	0	0	6	0	94	6	39
2018	CS-02	45	46	0	0	9	0	91	9	15
2017	CS	55	32	3	5	5	0	87	10	39
2017	CS-02	70	15	9	7	0	0	84	7	14
2017	CS-03	48	42	0	0	10	0	90	10	10
2014	CS	46	31	15	6	2	0	78	7	54
2014	CS-01	45	45	9	0	0	0	91	0	11
2014	CS-02	29	43	14	10	5	0	71	14	21
2014	CS-03	50	25	17	8	0	0	75	8	12
2014	CS-04	80	0	20	0	0	0	80	0	10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	21	5	3	2	0	90	5	41
2020	CS-02	65	20	7	8	0	0	84	8	14
2020	CS-03	86	14	0	0	0	0	100	0	14
2019	CS	57	27	10	2	0	3	87	2	38
2019	CS-02	46	42	0	0	0	12	100	0	10
2019	CS-03	69	15	16	0	0	0	84	0	12
2018	CS	63	25	5	2	3	0	89	6	39
2018	CS-02	46	32	7	6	9	0	78	15	15
2017	CS	50	37	11	2	0	0	87	2	39
2017	CS-02	54	37	9	0	0	0	91	0	14
2017	CS-03	49	42	10	0	0	0	90	0	10
2014	CS	46	41	6	4	2	2	89	6	54
2014	CS-01	45	45	0	9	0	0	91	9	11
2014	CS-02	33	48	10	0	5	5	85	5	21
2014	CS-03	58	42	0	0	0	0	100	0	12
2014	CS-04	60	20	10	10	0	0	80	10	10

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	26	7	2	2	0	88	4	41
2020	CS-02	58	35	7	0	0	0	93	0	14
2020	CS-03	81	19	0	0	0	0	100	0	15
2019	CS	50	39	8	0	0	3	92	0	38
2019	CS-02	29	48	12	0	0	12	87	0	10
2019	CS-03	76	24	0	0	0	0	100	0	12
2018	CS	57	27	12	0	3	0	84	3	39
2018	CS-02	39	32	19	0	9	0	72	9	15

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	32	2	0	2	0	0	96	2	42
2020	CS-02	47	53	0	0	0	0	0	100	0	14
2020	CS-03	81	19	0	0	0	0	0	100	0	15
2019	CS	55	35	2	2	2	3	0	93	5	38
2019	CS-02	38	51	0	0	0	12	0	100	0	10
2019	CS-03	76	17	0	0	7	0	0	93	7	12
2018	CS	48	33	2	5	6	6	0	86	12	40
2018	CS-01	26	51	0	0	10	13	0	89	11	10
2018	CS-02	38	41	5	0	9	6	0	85	10	15
2017	CS	52	37	8	0	0	0	2	92	0	39
2017	CS-02	61	25	14	0	0	0	0	86	0	14
2017	CS-03	48	40	11	0	0	0	0	89	0	10
2014	CS	54	39	6	0	0	2	0	94	0	54
2014	CS-01	55	36	9	0	0	0	0	91	0	11
2014	CS-02	43	48	5	0	0	5	0	95	0	21
2014	CS-03	67	33	0	0	0	0	0	100	0	12
2014	CS-04	60	30	10	0	0	0	0	90	0	10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	24	7	0	2	0	3	90	2	42
2020	CS-02	61	24	8	0	0	0	8	91	0	14
2020	CS-03	75	19	6	0	0	0	0	94	0	15
2019	CS	55	34	5	0	2	3	0	93	2	38
2019	CS-02	49	39	0	0	0	12	0	100	0	10
2019	CS-03	68	25	0	0	7	0	0	93	7	12
2018	CS	53	29	5	8	2	3	0	84	11	40
2018	CS-01	34	33	0	10	10	13	0	77	23	10
2018	CS-02	43	35	13	9	0	0	0	78	9	15
2017	CS	47	36	10	2	0	3	2	88	2	39
2017	CS-02	55	30	7	0	0	8	0	93	0	14
2017	CS-03	47	43	10	0	0	0	0	90	0	10
2014	CS	52	39	7	0	0	2	0	92	0	54
2014	CS-01	45	45	9	0	0	0	0	91	0	11
2014	CS-02	52	29	14	0	0	5	0	85	0	21
2014	CS-03	58	42	0	0	0	0	0	100	0	12
2014	CS-04	50	50	0	0	0	0	0	100	0	10

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	84	9	4	3	0	0	93	3	42
2020	CS-02	70	15	6	8	0	0	85	8	14
2020	CS-03	100	0	0	0	0	0	100	0	15
2019	CS	64	30	0	0	6	0	94	6	38
2019	CS-02	46	42	0	0	12	0	88	12	10
2019	CS-03	84	8	0	0	7	0	93	7	12
2018	CS	65	25	2	5	3	0	89	9	40
2018	CS-01	62	28	0	10	0	0	90	10	10
2018	CS-02	65	20	5	0	9	0	86	9	15
2017	CS	56	31	10	0	3	0	87	3	39
2017	CS-02	75	9	16	0	0	0	84	0	14
2017	CS-03	60	30	0	0	10	0	90	10	10
2014	CS	56	35	6	2	0	2	92	2	54
2014	CS-01	55	45	0	0	0	0	100	0	11
2014	CS-02	52	33	10	0	0	5	90	0	21
2014	CS-03	67	25	0	8	0	0	92	8	12
2014	CS-04	50	40	10	0	0	0	90	0	10

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	21	5	7	3	5	87	8	42
2020	CS-02	63	7	7	8	9	6	82	10	14
2020	CS-03	73	27	0	0	0	0	100	0	15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	19	9	3	5	10	5	81	9	42
2020	CS-02	39	30	8	8	0	15	0	81	10	14
2020	CS-03	62	7	17	0	0	14	0	80	0	15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	29	5	3	3	3	92	3	42
2020	CS-02	56	28	0	8	0	8	91	9	14
2020	CS-03	66	26	0	0	8	0	100	0	15

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	31	12	3	2	5	8	81	6	42
2020	CS-02	42	35	7	8	0	0	8	83	9	14
2020	CS-03	46	26	13	0	0	8	7	85	0	15
2019	CS	33	30	24	2	2	3	5	69	5	38
2019	CS-02	18	23	36	0	0	12	12	53	0	10
2019	CS-03	33	36	24	0	7	0	0	69	7	12
2018	CS	27	36	20	6	0	9	2	70	7	39
2018	CS-02	6	60	20	9	0	5	0	70	9	15
2017	CS	36	29	14	2	5	8	5	75	9	39
2017	CS-02	31	30	32	0	7	0	0	61	7	14
2017	CS-03	38	40	0	0	10	0	11	89	11	10
2014	CS	31	30	13	9	6	4	7	69	17	54
2014	CS-01	27	18	27	0	9	0	18	56	11	11
2014	CS-02	19	38	14	14	10	5	0	60	25	21
2014	CS-03	33	33	8	8	0	0	17	80	10	12
2014	CS-04	60	20	0	10	0	10	0	89	11	10

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	50	0	2	2	0	0	96	4	42
2020	CS-02	41	59	0	0	0	0	0	100	0	14
2020	CS-03	41	59	0	0	0	0	0	100	0	15
2019	CS	44	38	11	5	2	0	0	82	7	38
2019	CS-02	18	43	40	0	0	0	0	60	0	10
2019	CS-03	61	31	0	0	7	0	0	93	7	12
2018	CS	44	35	10	11	0	0	0	79	11	40
2018	CS-01	31	36	23	10	0	0	0	67	10	10
2018	CS-02	37	42	7	14	0	0	0	79	14	15
2017	CS	40	41	5	9	2	0	2	83	12	39
2017	CS-02	41	34	9	9	7	0	0	75	16	14
2017	CS-03	37	63	0	0	0	0	0	100	0	10
2014	CS	41	37	2	7	9	4	0	81	17	54
2014	CS-01	27	45	0	18	9	0	0	73	27	11
2014	CS-02	33	33	5	10	10	10	0	74	21	21
2014	CS-03	50	42	0	0	8	0	0	92	8	12
2014	CS-04	60	30	0	0	10	0	0	90	10	10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	40	3	3	2	3	92	5	42
2020	CS-02	55	28	0	8	0	8	91	9	14
2020	CS-03	48	52	0	0	0	0	100	0	15
2019	CS	49	32	13	0	2	3	84	2	38
2019	CS-02	38	31	20	0	0	12	78	0	10
2019	CS-03	68	24	0	0	7	0	93	7	12
2018	CS	45	24	23	3	5	0	69	8	40
2018	CS-01	10	46	34	0	10	0	56	10	10
2018	CS-02	45	13	25	9	7	0	59	16	15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	31	13	3	5	12	0	77	8	42
2020	CS-02	29	27	20	0	8	16	0	66	10	14
2020	CS-03	46	35	6	0	0	13	0	93	0	15
2019	CS	22	36	18	0	8	16	0	69	9	38
2019	CS-02	18	31	17	0	12	22	0	63	15	10
2019	CS-03	23	43	27	0	7	0	0	66	7	12
2018	CS	27	25	13	9	7	15	5	65	19	40
2018	CS-01	8	20	34	10	10	8	10	35	24	10
2018	CS-02	19	19	13	9	5	28	6	58	22	15
2017	CS	30	25	16	5	9	13	3	65	17	38
2017	CS-02	34	8	12	7	18	22	0	53	32	14
2014	CS	20	24	15	15	7	17	2	55	27	54
2014	CS-01	36	9	9	18	18	0	9	50	40	11
2014	CS-02	10	33	5	19	10	24	0	56	38	21
2014	CS-03	33	25	25	8	0	8	0	64	9	12
2014	CS-04	10	20	30	10	0	30	0	43	14	10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	30	2	2	96	4	42
2020	CS-02	66	28	7	0	93	7	14
2020	CS-03	73	27	0	0	100	0	15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	43	0	2	2	3	95	5	42
2020	CS-02	48	45	0	7	0	0	93	7	14
2020	CS-03	53	40	0	0	0	7	100	0	15
2019	CS	59	22	8	11	0	0	81	11	38
2019	CS-02	56	21	12	12	0	0	77	12	10
2019	CS-03	76	15	0	9	0	0	91	9	12
2017	CS	63	18	11	6	2	0	81	8	39
2017	CS-02	57	14	23	7	0	0	70	7	14
2017	CS-03	58	31	11	0	0	0	89	0	10
2014	CS	48	37	9	2	4	0	85	6	54
2014	CS-01	55	27	9	0	9	0	82	9	11
2014	CS-02	38	48	10	0	5	0	86	5	21
2014	CS-03	50	42	8	0	0	0	92	0	12
2014	CS-04	60	20	10	10	0	0	80	10	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	38	5	3	2	0	91	5	42
2020	CS-02	50	42	0	8	0	0	92	8	14
2020	CS-03	51	42	7	0	0	0	93	0	15
2019	CS	66	23	11	0	0	0	89	0	38
2019	CS-02	49	31	20	0	0	0	80	0	10
2019	CS-03	93	7	0	0	0	0	100	0	12
2017	CS	60	35	5	0	0	0	95	0	39
2017	CS-02	70	30	0	0	0	0	100	0	14
2017	CS-03	60	30	10	0	0	0	90	0	10
2014	CS	52	37	6	4	0	2	91	4	54
2014	CS-01	73	18	9	0	0	0	91	0	11
2014	CS-02	48	33	10	5	0	5	85	5	21
2014	CS-03	42	50	0	8	0	0	92	8	12
2014	CS-04	50	50	0	0	0	0	100	0	10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	80	16	2	2	96	2	42
2020	CS-02	87	13	0	0	100	0	14
2020	CS-03	88	6	6	0	94	0	15
2017	CS	73	27	0	0	100	0	39
2017	CS-02	67	33	0	0	100	0	14
2017	CS-03	70	30	0	0	100	0	10
2014	CS	78	19	4	0	96	0	54
2014	CS-01	82	18	0	0	100	0	11
2014	CS-02	67	24	10	0	90	0	21
2014	CS-03	83	17	0	0	100	0	12
2014	CS-04	90	10	0	0	100	0	10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	81	19	0	0	100	0	42
2020	CS-02	77	23	0	0	100	0	14
2020	CS-03	87	13	0	0	100	0	15
2019	CS	65	23	6	6	88	6	38
2019	CS-02	34	31	23	12	65	12	10
2019	CS-03	73	20	0	7	93	7	12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	17	10	7	0	29	4	75	10	42
2020	CS-02	13	14	7	15	0	39	13	55	31	14
2020	CS-03	41	13	7	0	0	38	0	88	0	15
2019	CS	14	24	5	2	2	38	15	79	10	38
2019	CS-02	10	20	0	0	0	71	0	100	0	10
2019	CS-03	27	32	0	0	7	17	17	89	11	12
2018	CS	23	15	15	5	0	32	10	65	9	40
2018	CS-01	0	20	29	0	0	41	10	41	0	10
2018	CS-02	19	6	7	9	0	38	20	61	22	15
2017	CS	15	18	15	2	3	23	24	62	10	39
2017	CS-02	13	15	21	0	0	24	28	56	0	14
2017	CS-03	30	10	10	0	10	11	30	67	17	10
2014	CS	19	15	19	6	6	28	9	53	18	54
2014	CS-01	36	0	27	0	9	18	9	50	13	11
2014	CS-02	5	10	29	5	5	48	0	27	18	21
2014	CS-03	17	25	8	8	8	8	25	63	25	12
2014	CS-04	30	30	0	10	0	20	10	86	14	10

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	32	7	3	0	7	0	89	3	42
2020	CS-02	36	48	8	8	0	0	0	84	8	14
2020	CS-03	54	26	0	0	0	20	0	100	0	15
2019	CS	44	38	10	0	2	6	0	87	3	38
2019	CS-02	18	62	8	0	0	12	0	91	0	10
2019	CS-03	69	15	0	0	7	9	0	92	8	12
2018	CS	35	38	10	0	0	18	0	88	0	40
2018	CS-01	8	58	13	0	0	21	0	84	0	10
2018	CS-02	26	42	5	0	0	28	0	93	0	15
2017	CS	36	28	14	2	3	12	5	77	6	39
2017	CS-02	47	7	16	0	0	24	7	77	0	14
2017	CS-03	48	42	0	0	10	0	0	90	10	10
2014	CS	31	28	28	2	2	9	0	65	4	54
2014	CS-01	45	9	45	0	0	0	0	55	0	11
2014	CS-02	33	14	33	0	0	19	0	59	0	21
2014	CS-03	33	33	17	0	8	8	0	73	9	12
2014	CS-04	10	70	10	10	0	0	0	80	10	10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	No (%)	Total responses
2020	CS	100	42
2020	CS-02	100	14
2020	CS-03	100	15

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	14	8	0	33	2	88	0	42
2020	CS-02	19	21	8	0	45	6	83	0	14
2020	CS-03	54	0	7	0	38	0	88	0	15
2019	CS	24	18	3	2	35	18	89	5	38
2019	CS-02	10	20	0	0	71	0	100	0	10
2019	CS-03	42	7	0	7	17	27	87	13	12
2018	CS	20	15	15	0	39	10	70	0	40
2018	CS-01	0	20	29	0	50	0	41	0	10
2018	CS-02	13	6	13	0	47	20	59	0	15
2017	CS	24	17	7	0	31	20	85	0	39
2017	CS-02	27	7	14	0	38	14	70	0	14
2017	CS-03	41	19	0	0	21	19	100	0	10
2014	CS	22	11	15	0	41	11	69	0	54
2014	CS-01	45	9	9	0	18	18	86	0	11
2014	CS-02	5	5	24	0	57	10	29	0	21
2014	CS-03	17	17	17	0	33	17	67	0	12
2014	CS-04	40	20	0	0	40	0	100	0	10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	21	9	3	0	12	0	86	3	42
2020	CS-02	42	21	14	8	0	14	0	74	10	14
2020	CS-03	54	26	0	0	0	20	0	100	0	15
2019	CS	51	30	7	0	2	9	0	89	3	38
2019	CS-02	26	51	0	0	0	23	0	100	0	10
2019	CS-03	69	7	8	0	7	9	0	83	8	12
2018	CS	35	34	13	6	0	13	0	79	7	40
2018	CS-01	8	58	21	13	0	0	0	66	13	10
2018	CS-02	19	33	20	0	0	28	0	72	0	15
2017	CS	39	38	12	0	0	9	2	87	0	39
2017	CS-02	55	14	9	0	0	15	7	89	0	14
2017	CS-03	48	52	0	0	0	0	0	100	0	10
2014	CS	35	30	13	2	0	19	2	81	2	54
2014	CS-01	36	36	9	0	0	18	0	89	0	11
2014	CS-02	33	10	24	0	0	33	0	64	0	21
2014	CS-03	50	25	8	0	0	8	8	90	0	12
2014	CS-04	20	70	0	10	0	0	0	90	10	10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	42
2020	CS-02	20	80	14
2020	CS-03	7	93	15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	14	86	42
2020	CS-02	28	72	14
2020	CS-03	6	94	15
2019	CS	15	85	38
2019	CS-02	8	92	10
2019	CS-03	24	76	12
2017	CS-03	0	100	10
2014	CS	15	85	54
2014	CS-03	0	100	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CS	61	31	5	2	95	42
2020	CS-02	49	44	7	0	93	14
2020	CS-03	60	34	0	6	100	15

Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	17	4	5	2	91	5	41
2020	CS-02	64	21	0	15	0	85	15	14
2020	CS-03	81	13	6	0	0	94	0	15

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	CS	65	33	3	97	42
2020	CS-02	57	35	9	91	14
2020	CS-03	75	25	0	100	15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Most positive or least negative answers (%)	Total responses
2020	CS	68	32	100	42
2020	CS-02	73	27	100	14
2020	CS-03	69	31	100	15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	23	8	2	3	90	2	41
2020	CS-02	65	27	0	0	9	100	0	14
2020	CS-03	69	18	7	6	0	87	6	15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CS	67	31	2	100	42
2020	CS-02	72	28	0	100	14
2020	CS-03	75	25	0	100	15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	CS	93	5	3	97	42
2020	CS-02	100	0	0	100	14
2020	CS-03	100	0	0	100	15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	69	24	2	5	93	5	42
2020	CS-02	62	23	7	8	85	8	14
2020	CS-03	79	21	0	0	100	0	15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	20	2	2	96	2	42
2020	CS-02	69	31	0	0	100	0	14
2020	CS-03	79	15	6	0	94	0	15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	76	22	2	98	2	42
2020	CS-02	70	24	7	93	7	14
2020	CS-03	86	14	0	100	0	15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	82	18	17
2020	CS-03	79	21	11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	30	38	12	0	0	0	50	12	14

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	31	5	0	3	2	0	92	3	42
2020	CS-02	54	31	7	0	8	0	0	85	8	14
2020	CS-03	68	32	0	0	0	0	0	100	0	15
2019	CS	48	32	9	2	0	6	2	88	3	38
2019	CS-02	48	29	12	0	0	12	0	87	0	10
2019	CS-03	48	25	9	7	0	10	0	82	8	12
2018	CS	43	31	14	0	3	8	2	81	3	40
2018	CS-01	23	29	16	0	13	10	10	64	16	10
2018	CS-02	32	35	19	0	0	14	0	78	0	15
2017	CS	39	35	13	3	0	10	0	82	3	39
2017	CS-02	39	39	0	0	0	22	0	100	0	14
2017	CS-03	37	40	11	11	0	0	0	77	11	10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	31	10	5	85	5	42
2020	CS-02	53	30	0	16	84	16	14
2020	CS-03	47	39	14	0	86	0	15

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	30	4	3	93	3	42
2020	CS-02	62	30	0	8	92	8	14
2020	CS-03	56	38	6	0	94	0	15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	34	5	3	0	0	93	3	42
2020	CS-02	56	35	0	8	0	0	92	8	14
2020	CS-03	69	25	6	0	0	0	94	0	15
2019	CS	44	34	7	9	2	3	81	11	38
2019	CS-02	18	51	8	12	0	12	78	13	10
2019	CS-03	69	7	8	9	7	0	76	17	12
2018	CS	38	40	9	5	3	6	82	8	40
2018	CS-01	23	48	8	8	13	0	71	21	10
2018	CS-02	38	41	5	0	0	16	94	0	15
2017	CS	31	38	22	2	3	4	72	5	39
2017	CS-02	48	29	16	0	0	7	83	0	14
2017	CS-03	37	21	32	0	10	0	58	10	10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	CS	42	41	17	83	17
2020	CS-03	36	45	19	81	11
2019	CS	52	40	7	93	13

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	30	16	2	7	75	9	42
2020	CS-02	66	14	6	7	6	80	14	14
2020	CS-03	47	47	6	0	0	94	0	15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	33	9	3	2	0	0	86	5	42
2020	CS-02	65	8	20	0	7	0	0	73	7	14
2020	CS-03	62	38	0	0	0	0	0	100	0	15
2019	CS	50	21	10	5	11	3	0	74	16	38
2019	CS-02	32	17	8	0	31	12	0	55	35	10
2019	CS-03	42	27	16	8	7	0	0	69	15	12
2018	CS	40	22	13	8	10	0	7	67	19	40
2018	CS-01	18	18	10	10	32	0	13	41	48	10
2018	CS-02	40	7	20	14	7	0	11	53	24	15
2017	CS	32	31	10	16	3	2	6	69	20	39
2017	CS-02	36	12	21	16	9	0	7	51	26	14
2017	CS-03	49	22	10	19	0	0	0	71	19	10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	28	28	19	8	0	0	46	26	42
2020	CS-02	14	28	43	6	8	0	0	42	15	14
2020	CS-03	15	27	26	19	13	0	0	42	32	15
2019	CS	20	31	34	7	5	3	0	53	13	38
2019	CS-02	29	31	20	8	0	12	0	68	9	10
2019	CS-03	20	42	31	0	8	0	0	62	8	12
2018	CS	26	39	12	11	11	0	2	66	22	40
2018	CS-01	33	20	29	10	8	0	0	53	18	10
2018	CS-02	25	42	0	15	12	0	6	71	29	15
2017	CS	16	31	31	16	6	0	0	47	22	39
2017	CS-02	7	34	29	21	9	0	0	41	30	14
2017	CS-03	20	20	38	11	11	0	0	40	22	10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	37	20	5	2	0	0	73	7	42
2020	CS-02	34	35	22	8	0	0	0	69	8	14
2020	CS-03	27	50	17	0	6	0	0	77	6	15
2019	CS	40	34	12	5	6	3	0	77	11	38
2019	CS-02	48	20	0	8	12	12	0	78	22	10
2019	CS-03	42	43	7	8	0	0	0	85	8	12
2018	CS	38	31	6	15	5	0	6	73	21	40
2018	CS-01	31	30	8	8	10	0	13	70	20	10
2018	CS-02	46	20	0	20	7	0	6	71	29	15
2017	CS	27	32	17	16	0	0	8	64	17	39
2017	CS-02	19	36	19	18	0	0	8	60	19	14
2017	CS-03	37	21	21	21	0	0	0	58	21	10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	28	30	15	4	0	0	51	19	42
2020	CS-02	22	29	40	8	0	0	0	52	8	14
2020	CS-03	23	26	19	20	12	0	0	49	32	15
2019	CS	32	35	12	8	10	3	0	70	19	38
2019	CS-02	18	50	9	0	12	12	0	77	13	10
2019	CS-03	42	36	14	8	0	0	0	78	8	12
2018	CS	28	29	15	11	15	0	2	58	27	40
2018	CS-01	20	33	21	0	26	0	0	53	26	10
2018	CS-02	26	35	6	22	5	0	6	64	29	15
2017	CS	8	42	28	9	8	0	5	52	18	39
2017	CS-02	7	47	21	9	9	0	8	58	19	14
2017	CS-03	11	48	30	0	11	0	0	58	11	10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	27	12	3	5	0	2	80	8	42
2020	CS-02	58	28	6	8	0	0	0	85	8	14
2020	CS-03	41	40	0	0	13	0	6	86	14	15
2019	CS	57	18	13	2	5	3	2	79	8	38
2019	CS-02	49	39	0	0	0	12	0	100	0	10
2019	CS-03	77	8	7	8	0	0	0	85	8	12
2018	CS	61	22	6	7	2	0	2	85	9	40
2018	CS-01	33	46	8	13	0	0	0	79	13	10
2018	CS-02	73	6	5	9	0	0	6	85	10	15
2017	CS	50	25	10	0	0	0	15	88	0	39
2017	CS-02	61	22	9	0	0	0	8	90	0	14
2017	CS-03	58	10	11	0	0	0	21	85	0	10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	24	19	5	7	0	0	69	12	42
2020	CS-02	41	30	20	8	0	0	0	71	8	14
2020	CS-03	49	25	7	0	19	0	0	74	19	15
2019	CS	54	16	12	7	7	3	0	73	15	38
2019	CS-02	52	29	0	8	0	12	0	91	9	10
2019	CS-03	78	7	7	0	8	0	0	85	8	12
2018	CS	42	30	13	6	7	0	2	73	14	40
2018	CS-01	18	27	42	0	13	0	0	45	13	10
2018	CS-02	38	34	7	9	5	0	6	78	15	15
2017	CS	40	22	22	13	3	0	0	62	16	39
2017	CS-02	38	30	9	14	9	0	0	68	23	14
2017	CS-03	37	10	32	21	0	0	0	47	21	10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	18	12	16	2	70	17	41
2020	CS-02	41	7	23	29	0	48	29	14
2020	CS-03	49	29	8	14	0	78	14	14

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	32	12	4	0	0	0	84	4	42
2020	CS-02	34	37	22	6	0	0	0	72	6	14
2020	CS-03	79	21	0	0	0	0	0	100	0	15
2019	CS	35	45	7	7	3	3	0	82	10	38
2019	CS-02	10	50	9	8	12	12	0	68	22	10
2019	CS-03	42	58	0	0	0	0	0	100	0	12
2018	CS	49	29	12	5	3	0	3	80	8	40
2018	CS-01	37	18	23	10	0	0	13	63	11	10
2018	CS-02	46	32	9	6	7	0	0	78	13	15
2017	CS	38	32	16	11	0	0	3	72	11	39
2017	CS-02	45	31	0	16	0	0	8	83	17	14
2017	CS-03	37	32	11	20	0	0	0	70	20	10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	36	28	0	0	0	0	72	0	42
2020	CS-02	28	34	38	0	0	0	0	62	0	14
2020	CS-03	36	45	19	0	0	0	0	81	0	15
2019	CS	27	37	21	13	0	3	0	66	13	38
2019	CS-02	20	28	20	20	0	12	0	55	22	10
2019	CS-03	41	36	23	0	0	0	0	77	0	12
2018	CS	23	45	14	15	0	0	2	70	16	40
2018	CS-01	27	55	18	0	0	0	0	82	0	10
2018	CS-02	12	41	13	27	0	0	6	57	29	15
2017	CS	23	26	28	17	2	0	3	51	20	39
2017	CS-02	26	29	13	18	7	0	8	60	27	14
2017	CS-03	28	10	30	32	0	0	0	37	32	10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	32	12	6	0	0	0	82	6	42
2020	CS-02	48	30	16	6	0	0	0	77	6	14
2020	CS-03	54	35	6	6	0	0	0	88	6	15
2019	CS	46	31	13	4	0	6	0	81	5	38
2019	CS-02	40	29	0	8	0	23	0	89	11	10
2019	CS-03	50	42	8	0	0	0	0	92	0	12
2018	CS	49	35	10	6	0	0	0	84	6	40
2018	CS-01	37	63	0	0	0	0	0	100	0	10
2018	CS-02	47	25	13	15	0	0	0	72	15	15
2017	CS	25	37	25	8	2	0	3	63	11	39
2017	CS-02	32	28	25	0	7	0	8	66	7	14
2017	CS-03	27	31	21	21	0	0	0	58	21	10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	35	0	6	0	0	94	6	42
2020	CS-02	48	45	0	6	0	0	94	6	14
2020	CS-03	66	34	0	0	0	0	100	0	15
2019	CS	59	24	5	4	2	6	88	7	38
2019	CS-02	72	8	0	8	0	12	91	9	10
2019	CS-03	69	31	0	0	0	0	100	0	12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	35	14	2	3	84	2	42
2020	CS-02	37	40	23	0	0	77	0	14
2020	CS-03	69	19	6	6	0	88	6	15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	48	9	0	0	0	0	91	0	41
2020	CS-02	27	66	6	0	0	0	0	94	0	14
2020	CS-03	52	42	6	0	0	0	0	94	0	14
2019	CS	54	29	12	0	2	3	0	85	2	38
2019	CS-02	40	37	12	0	0	12	0	87	0	10
2019	CS-03	58	23	19	0	0	0	0	81	0	12
2018	CS	42	30	7	16	2	0	2	74	19	40
2018	CS-01	29	37	21	13	0	0	0	66	13	10
2018	CS-02	45	34	5	9	0	0	6	85	10	15
2017	CS	25	38	22	8	3	0	3	66	12	39
2017	CS-02	25	50	9	9	0	0	8	81	10	14
2017	CS-03	37	31	10	11	11	0	0	68	22	10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	26	7	3	0	0	0	90	3	42
2020	CS-02	58	42	0	0	0	0	0	100	0	14
2020	CS-03	74	13	13	0	0	0	0	87	0	15
2019	CS	81	9	5	2	0	3	0	92	2	37
2019	CS-03	100	0	0	0	0	0	0	100	0	12
2018	CS	76	17	0	2	2	0	2	96	4	39
2018	CS-01	64	36	0	0	0	0	0	100	0	10
2018	CS-02	82	6	0	0	5	0	6	94	6	15
2017	CS	64	20	13	0	0	0	3	87	0	39
2017	CS-02	63	7	23	0	0	0	8	75	0	14
2017	CS-03	79	21	0	0	0	0	0	100	0	10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Most positive or least negative answers (%)	Total responses
2020	CS	65	28	7	93	42
2020	CS-02	64	28	8	92	14
2020	CS-03	67	25	7	93	15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	85	9	3	3	0	0	95	3	42
2020	CS-02	86	14	0	0	0	0	100	0	14
2020	CS-03	93	0	7	0	0	0	93	0	15
2019	CS	78	14	3	0	3	2	97	0	38
2019	CS-02	80	8	0	0	12	0	100	0	10
2019	CS-03	83	17	0	0	0	0	100	0	12
2018	CS	78	9	3	3	0	7	94	3	40
2018	CS-01	50	18	0	13	0	20	84	16	10
2018	CS-02	75	11	7	0	0	6	92	0	15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	95	5	0	0	0	0	0	100	0	42
2020	CS-02	92	8	0	0	0	0	0	100	0	14
2020	CS-03	100	0	0	0	0	0	0	100	0	15
2019	CS	85	3	2	5	0	3	3	93	5	38
2019	CS-02	88	0	0	0	0	12	0	100	0	10
2019	CS-03	86	0	7	7	0	0	0	86	7	12
2018	CS	74	8	6	0	0	0	12	93	0	40
2018	CS-01	67	0	0	0	0	0	33	100	0	10
2018	CS-02	71	13	9	0	0	0	6	90	0	15
2017	CS	76	12	4	2	3	0	2	90	5	39
2017	CS-02	93	0	0	0	0	0	7	100	0	14
2017	CS-03	80	10	0	0	10	0	0	90	10	10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	18	4	2	0	0	94	2	42
2020	CS-02	52	42	0	6	0	0	94	6	14
2020	CS-03	94	6	0	0	0	0	100	0	15
2019	CS	64	12	13	0	8	3	78	8	37
2019	CS-02	58	11	0	0	20	12	78	22	10
2019	CS-03	67	17	16	0	0	0	84	0	12
2018	CS	75	17	6	0	3	0	92	3	40
2018	CS-01	90	10	0	0	0	0	100	0	10
2018	CS-02	59	25	9	0	7	0	84	7	15
2017	CS	49	38	6	4	0	2	90	4	39
2017	CS-02	56	28	9	0	0	7	90	0	14
2017	CS-03	48	42	10	0	0	0	90	0	10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	82	11	3	4	0	0	0	93	4	42
2020	CS-02	65	20	8	6	0	0	0	85	6	14
2020	CS-03	100	0	0	0	0	0	0	100	0	15
2019	CS	67	12	8	3	5	3	2	84	8	38
2019	CS-02	63	8	0	0	8	12	9	90	10	10
2019	CS-03	67	17	9	0	7	0	0	83	7	12
2018	CS	72	18	4	3	0	0	2	92	3	40
2018	CS-01	89	11	0	0	0	0	0	100	0	10
2018	CS-02	59	14	11	9	0	0	6	78	10	15
2017	CS	67	16	5	7	3	2	0	85	10	39
2017	CS-02	77	17	0	0	0	7	0	100	0	14
2017	CS-03	58	21	0	11	10	0	0	79	21	10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	66	12	2	0	0	0	20	97	0	42
2020	CS-02	51	7	0	0	0	0	41	100	0	14
2020	CS-03	74	20	0	0	0	0	6	100	0	15
2019	CS	51	7	2	5	3	3	28	85	12	38
2019	CS-02	43	0	0	0	12	12	34	79	21	10
2019	CS-03	69	7	7	0	0	0	17	92	0	12
2018	CS	51	11	0	0	0	0	38	100	0	38
2018	CS-02	49	0	0	0	0	0	51	100	0	14
2017	CS	43	23	7	3	0	0	24	87	3	39
2017	CS-02	61	17	0	0	0	0	23	100	0	14
2017	CS-03	47	32	0	0	0	0	21	100	0	10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	80	17	0	0	0	3	100	0	42
2020	CS-02	78	14	0	0	0	8	100	0	14
2020	CS-03	93	7	0	0	0	0	100	0	15
2019	CS	90	5	2	0	3	0	98	0	38
2019	CS-02	80	0	8	0	12	0	91	0	10
2019	CS-03	100	0	0	0	0	0	100	0	12
2018	CS	76	14	4	0	0	6	95	0	40
2018	CS-01	63	28	10	0	0	0	90	0	10
2018	CS-02	73	6	5	0	0	15	94	0	15
2017	CS	63	17	5	6	3	6	88	7	39
2017	CS-02	68	9	0	7	9	8	92	8	14
2017	CS-03	58	21	10	0	0	11	89	0	10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	84	12	0	2	2	0	0	96	4	42
2020	CS-02	80	14	0	6	0	0	0	94	6	14
2020	CS-03	87	7	0	0	6	0	0	94	6	15
2019	CS	75	19	0	0	2	3	0	98	2	38
2019	CS-02	80	8	0	0	0	12	0	100	0	10
2019	CS-03	85	15	0	0	0	0	0	100	0	12
2018	CS	83	9	0	2	3	3	0	95	5	40
2018	CS-01	59	8	0	10	11	13	0	76	24	10
2018	CS-02	81	19	0	0	0	0	0	100	0	15
2017	CS	61	23	8	6	0	0	2	86	6	39
2017	CS-02	68	17	0	9	0	0	7	90	10	14
2017	CS-03	68	11	21	0	0	0	0	79	0	10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	66	20	10	4	0	0	0	86	4	41
2020	CS-02	40	39	15	6	0	0	0	79	6	14
2020	CS-03	74	13	7	6	0	0	0	87	6	15
2019	CS	69	13	7	5	3	3	0	85	8	38
2019	CS-02	51	20	18	0	0	12	0	80	0	10
2019	CS-03	93	0	0	7	0	0	0	93	7	12
2018	CS	52	28	6	2	10	0	2	82	13	40
2018	CS-01	16	38	23	0	24	0	0	54	24	10
2018	CS-02	47	36	0	6	5	0	6	88	12	15
2017	CS	56	24	15	3	2	0	0	80	5	39
2017	CS-02	42	44	5	9	0	0	0	86	9	14
2017	CS-03	72	21	7	0	0	0	0	93	0	10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	38	12	9	79	9	42
2020	CS-02	27	36	30	7	63	7	14
2020	CS-03	41	53	0	6	94	6	15

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	41	27	10	0	0	0	64	10	41
2020	CS-02	6	57	22	15	0	0	0	64	15	14
2020	CS-03	29	33	32	6	0	0	0	62	6	15
2019	CS	22	45	17	10	3	3	0	69	13	38
2019	CS-02	18	43	17	0	12	12	0	68	13	10
2019	CS-03	36	41	8	15	0	0	0	77	15	12
2018	CS	28	41	19	11	0	0	2	70	11	40
2018	CS-01	18	33	41	8	0	0	0	51	8	10
2018	CS-02	19	54	9	12	0	0	5	78	13	15
2017	CS	18	31	38	10	3	0	0	49	13	39
2017	CS-02	29	34	22	16	0	0	0	63	16	14
2017	CS-03	20	27	32	11	10	0	0	47	21	10

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	12	30	36	12	0	0	48	22	42
2020	CS-02	8	7	57	21	6	0	0	28	15	14
2020	CS-03	13	19	6	35	27	0	0	62	32	15
2019	CS	7	15	30	33	11	3	0	46	23	38
2019	CS-02	0	12	45	32	0	12	0	36	13	10
2019	CS-03	8	0	32	33	28	0	0	61	8	12
2018	CS	7	20	30	31	12	0	0	43	27	39
2018	CS-02	5	14	36	40	5	0	0	45	19	15
2017	CS	3	14	50	17	11	3	3	30	18	39
2017	CS-02	0	9	59	11	7	8	7	20	10	14
2017	CS-03	11	21	17	42	10	0	0	51	32	10

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	16	59	24	78	22	42
2020	CS-02	21	64	15	75	25	14
2020	CS-03	14	59	27	80	20	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	25	7	5	7	0	4	81	12	42
2020	CS-02	34	40	14	0	6	0	6	78	7	14
2020	CS-03	54	20	6	13	7	0	0	74	20	15
2019	CS	45	20	7	9	8	3	8	74	18	37
2019	CS-02	10	22	8	12	20	12	17	45	44	10
2019	CS-03	30	45	8	17	0	0	0	74	17	11
2018	CS	53	20	7	8	5	0	8	79	14	40
2018	CS-01	59	20	0	0	0	0	21	100	0	10
2018	CS-02	29	34	9	14	7	0	8	68	22	15

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.