2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 45 40 6 4 6 0 0 84 9 33
2020 CO-02 50 29 7 0 14 0 0 79 14 14
2020 CO-03 25 55 10 10 0 0 0 80 10 11
2019 CO 42 37 4 14 4 0 0 79 18 27
2019 CO-02 49 22 7 14 7 0 0 71 22 13
2018 CO 41 45 4 9 0 0 0 87 9 22
2018 CO-02 45 46 9 0 0 0 0 91 0 11
2017 CO 18 64 10 4 4 0 0 82 9 22
2017 CO-02 0 84 0 8 8 0 0 84 16 12
2014 CO 15 35 24 18 9 0 0 50 26 34
2014 CO-02 14 36 9 27 14 0 0 50 41 22

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 39 46 6 3 6 0 0 84 10 33
2020 CO-02 49 37 7 0 7 0 0 86 7 14
2020 CO-03 27 44 9 10 10 0 0 71 20 11
2019 CO 34 40 11 4 11 0 0 75 15 27
2019 CO-02 33 45 14 7 0 0 0 78 7 13
2018 CO 19 53 10 9 9 0 0 72 19 21
2018 CO-02 27 64 0 9 0 0 0 91 9 11
2017 CO 12 51 10 4 23 0 0 63 27 22
2017 CO-02 0 51 9 8 32 0 0 51 40 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 48 36 16 0 0 0 0 84 0 33
2020 CO-02 49 37 14 0 0 0 0 86 0 14
2020 CO-03 46 26 29 0 0 0 0 71 0 11
2019 CO 39 37 21 0 4 0 0 75 4 27
2019 CO-02 42 29 22 0 7 0 0 71 7 13
2018 CO 33 48 14 5 0 0 0 81 5 21
2018 CO-02 55 36 9 0 0 0 0 91 0 11
2017 CO 40 51 4 0 4 0 0 91 4 22
2017 CO-02 49 43 0 0 8 0 0 92 8 12
2014 CO 44 41 12 0 3 0 0 85 3 34
2014 CO-02 36 41 18 0 5 0 0 77 5 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 45 33 13 3 6 0 0 79 9 33
2020 CO-02 43 36 7 0 14 0 0 79 14 14
2020 CO-03 35 36 29 0 0 0 0 71 0 11
2019 CO 50 28 15 0 7 0 0 78 7 27
2019 CO-02 49 36 7 0 7 0 0 86 7 13
2018 CO 33 53 9 5 0 0 0 86 5 21
2018 CO-02 45 45 9 0 0 0 0 91 0 11
2017 CO 22 60 4 13 0 0 0 82 13 22
2017 CO-02 16 60 8 16 0 0 0 76 16 12
2014 CO 29 38 6 18 9 0 0 68 26 34
2014 CO-02 23 36 5 23 14 0 0 59 36 22

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 48 34 9 6 3 0 0 81 9 33
2020 CO-02 43 36 14 0 7 0 0 79 7 14
2020 CO-03 35 36 10 19 0 0 0 71 19 11
2019 CO 39 36 7 7 8 4 0 77 15 27
2019 CO-02 39 39 14 7 0 0 0 78 7 13
2018 CO 28 50 5 9 9 0 0 78 18 22
2018 CO-02 36 55 0 9 0 0 0 91 9 11
2017 CO 32 32 9 10 18 0 0 64 27 22
2017 CO-02 19 25 16 8 32 0 0 44 40 12
2014 CO 18 24 15 26 18 0 0 41 44 34
2014 CO-02 18 18 14 32 18 0 0 36 50 22

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 45 33 10 6 6 0 0 78 12 33
2020 CO-02 45 34 7 7 7 0 0 79 14 14
2020 CO-03 35 26 20 9 10 0 0 61 19 11
2019 CO 42 33 14 7 4 0 0 75 11 27
2019 CO-02 32 46 22 0 0 0 0 78 0 13
2018 CO 32 50 0 9 9 0 0 82 18 22
2018 CO-02 36 55 0 9 0 0 0 91 9 11
2017 CO 27 37 9 14 13 0 0 64 27 22
2017 CO-02 9 35 16 16 24 0 0 44 40 12
2014 CO 24 15 12 32 18 0 0 38 50 34
2014 CO-02 18 14 14 36 18 0 0 32 55 22

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 40 22 15 12 6 6 0 65 19 33
2020 CO-02 36 22 7 14 14 7 0 63 30 14
2020 CO-03 27 27 19 19 0 9 0 59 21 11
2019 CO 38 22 15 7 15 4 0 62 23 27
2019 CO-02 32 30 16 14 7 0 0 62 22 13
2018 CO 28 31 14 4 13 9 0 65 20 22
2018 CO-02 27 36 18 0 9 9 0 70 10 11
2017 CO 22 33 9 9 23 4 0 58 33 22
2017 CO-02 8 44 16 8 24 0 0 52 32 12
2014 CO 12 21 15 32 18 3 0 33 52 34
2014 CO-02 9 18 18 36 18 0 0 27 55 22
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 53 35 9 0 4 0 0 88 4 33
2020 CO-02 46 41 14 0 0 0 0 86 0 14
2020 CO-03 62 27 0 0 10 0 0 90 10 11
2019 CO 48 18 18 4 4 8 0 72 8 27
2019 CO-02 41 29 14 7 0 9 0 76 8 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 42 36 6 6 9 0 0 79 16 33
2020 CO-02 52 14 14 7 14 0 0 66 21 14
2020 CO-03 44 36 0 10 10 0 0 80 20 11
2019 CO 42 12 14 18 15 0 0 54 32 27
2019 CO-02 33 16 22 14 14 0 0 49 29 13
2018 CO 41 45 0 6 9 0 0 85 15 22
2018 CO-02 45 55 0 0 0 0 0 100 0 11
2017 CO 26 41 0 4 23 5 0 71 29 22
2017 CO-02 17 43 0 8 32 0 0 60 40 12
2014 CO 21 47 15 6 12 0 0 68 18 34
2014 CO-02 27 36 18 5 14 0 0 64 18 22

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 64 14 13 3 6 0 0 78 9 33
2020 CO-02 72 7 14 0 7 0 0 79 7 14
2020 CO-03 53 16 20 0 10 0 0 69 10 11
2019 CO 42 22 14 11 11 0 0 64 22 27
2019 CO-02 42 14 14 22 7 0 0 57 29 13
2018 CO 33 47 6 9 5 0 0 80 14 21
2018 CO-02 20 70 0 10 0 0 0 90 10 10
2017 CO 46 18 13 10 13 0 0 64 23 22
2017 CO-02 36 8 24 8 24 0 0 44 32 12
2014 CO 32 32 18 12 6 0 0 65 18 34
2014 CO-02 32 32 18 14 5 0 0 64 18 22

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 52 24 15 3 6 0 0 76 9 33
2020 CO-02 45 21 21 7 7 0 0 66 14 14
2020 CO-03 62 9 19 0 10 0 0 71 10 11
2019 CO 44 31 11 7 4 4 0 77 12 27
2019 CO-02 42 29 14 7 0 7 0 77 8 13
2018 CO 41 36 14 0 9 0 0 77 9 22
2018 CO-02 36 55 9 0 0 0 0 91 0 11
2017 CO 31 31 10 10 18 0 0 63 28 22
2017 CO-02 17 24 17 17 24 0 0 41 41 12
2014 CO 18 32 21 15 9 6 0 53 25 34
2014 CO-02 23 36 14 18 5 5 0 62 24 22

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 48 27 15 6 4 0 0 76 9 33
2020 CO-02 43 22 28 7 0 0 0 66 7 14
2020 CO-03 62 9 10 9 10 0 0 71 19 11
2019 CO 47 17 21 7 8 0 0 64 15 27
2019 CO-02 42 14 29 14 0 0 0 57 14 13
2018 CO 37 31 23 0 9 0 0 68 9 22
2018 CO-02 27 45 27 0 0 0 0 73 0 11
2017 CO 18 35 10 23 14 0 0 54 37 22
2017 CO-02 9 24 9 41 16 0 0 33 57 12
2014 CO 12 29 18 21 21 0 0 41 41 34
2014 CO-02 9 27 18 23 23 0 0 36 45 22

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 36 33 9 17 4 0 0 70 21 33
2020 CO-02 28 30 14 28 0 0 0 59 28 14
2020 CO-03 46 25 10 9 10 0 0 71 19 11
2019 CO 39 19 18 14 8 4 0 59 23 27
2019 CO-02 33 16 22 29 0 0 0 49 29 13
2018 CO 28 22 36 4 9 0 0 50 13 22
2018 CO-02 9 36 46 9 0 0 0 45 9 11
2017 CO 13 18 19 23 23 4 0 32 48 22
2017 CO-02 9 8 17 33 32 0 0 17 65 12
2014 CO 6 29 15 32 18 0 0 35 50 34
2014 CO-02 5 27 14 36 18 0 0 32 55 22

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 30 39 9 12 9 0 0 69 21 33
2020 CO-02 21 37 14 14 14 0 0 59 28 14
2020 CO-03 35 26 10 19 10 0 0 61 29 11
2019 CO 31 26 15 14 15 0 0 56 29 27
2019 CO-02 25 23 23 14 14 0 0 48 29 13
2018 CO 19 31 14 18 13 4 0 53 33 22
2018 CO-02 9 36 9 27 9 9 0 50 40 11
2017 CO 9 31 4 24 27 4 0 42 54 22
2017 CO-02 9 8 8 35 40 0 0 17 75 12
2014 CO 12 9 24 29 24 3 0 21 55 34
2014 CO-02 9 9 27 23 27 5 0 19 52 22
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 42 42 6 6 4 0 0 84 10 33
2020 CO-02 57 29 7 7 0 0 0 86 7 14
2020 CO-03 27 54 9 0 10 0 0 81 10 11
2019 CO 34 41 7 11 8 0 0 75 18 27
2019 CO-02 32 46 7 14 0 0 0 78 14 13
2018 CO 33 48 5 5 9 0 0 81 14 21
2018 CO-02 36 55 0 9 0 0 0 91 9 11
2017 CO 22 22 14 19 23 0 0 44 42 22
2017 CO-02 8 8 17 35 32 0 0 16 67 12
2014 CO 6 26 26 26 15 0 0 32 41 34
2014 CO-02 5 23 27 27 18 0 0 27 45 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 30 39 21 7 3 0 0 69 10 33
2020 CO-02 28 51 14 0 7 0 0 79 7 14
2020 CO-03 27 27 26 20 0 0 0 54 20 11
2019 CO 28 50 4 11 8 0 0 78 18 27
2019 CO-02 42 29 7 22 0 0 0 71 22 13
2018 CO 30 61 0 10 0 0 0 90 10 20
2018 CO-02 30 70 0 0 0 0 0 100 0 10
2017 CO 10 72 0 5 13 0 0 82 18 22
2017 CO-02 9 67 0 0 24 0 0 76 24 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 49 29 6 9 6 0 0 79 16 33
2020 CO-02 52 21 7 14 7 0 0 72 21 14
2020 CO-03 36 44 0 10 10 0 0 80 20 11
2019 CO 34 22 18 11 15 0 0 56 25 27
2019 CO-02 33 23 22 7 14 0 0 57 22 13
2018 CO 36 41 9 10 4 0 0 77 15 22
2018 CO-02 45 45 9 0 0 0 0 91 0 11
2017 CO 18 46 9 18 9 0 0 65 26 22
2017 CO-02 17 43 8 16 16 0 0 60 32 12
2014 CO 18 47 15 15 6 0 0 65 21 34
2014 CO-02 23 41 14 18 5 0 0 64 23 22

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 31 30 12 21 6 0 0 61 27 33
2020 CO-02 30 29 7 28 7 0 0 59 34 14
2020 CO-03 28 26 17 19 10 0 0 54 29 11
2019 CO 25 30 11 22 12 0 0 56 33 26
2019 CO-02 42 22 7 22 7 0 0 64 29 13
2018 CO 36 31 9 4 19 0 0 68 23 22
2018 CO-02 36 36 18 0 9 0 0 73 9 11
2017 CO 28 27 0 22 23 0 0 55 45 22
2017 CO-02 19 16 0 33 32 0 0 35 65 12
2014 CO 12 47 9 9 24 0 0 59 32 34
2014 CO-02 9 45 9 9 27 0 0 55 36 22

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 50 34 9 3 4 0 0 84 7 32
2020 CO-02 51 29 14 7 0 0 0 79 7 14
2020 CO-03 49 40 0 0 12 0 0 88 12 10

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 37 21 25 7 7 3 0 60 14 32
2020 CO-02 40 16 22 7 7 7 0 60 16 13
2020 CO-03 27 26 37 0 10 0 0 52 10 11
2019 CO 27 32 18 4 18 0 0 59 22 27
2019 CO-02 33 29 14 9 14 0 0 62 23 13
2018 CO 29 33 9 14 9 5 0 65 25 21
2018 CO-02 20 30 20 20 0 10 0 56 22 10
2017 CO 18 27 15 8 32 0 0 45 40 22
2017 CO-02 17 16 17 0 49 0 0 33 49 12
2014 CO 12 24 9 29 21 6 0 38 53 34
2014 CO-02 14 23 0 32 27 5 0 38 62 22

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 33 31 12 9 9 3 3 67 20 33
2020 CO-02 35 37 7 7 14 0 0 72 21 14
2020 CO-03 27 27 19 9 10 0 8 59 20 11
2019 CO 21 35 11 18 15 0 0 56 33 27
2019 CO-02 22 41 14 23 0 0 0 62 23 13
2018 CO 32 31 9 9 14 0 5 67 24 22
2018 CO-02 27 36 18 18 0 0 0 64 18 11
2017 CO 12 14 10 23 37 0 5 28 62 22
2017 CO-02 8 9 17 24 41 0 0 17 65 12
2014 CO 9 18 12 18 41 0 3 27 61 34
2014 CO-02 14 18 9 18 41 0 0 32 59 22

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 49 19 9 9 3 6 6 76 14 33
2020 CO-02 71 7 15 0 0 7 0 84 0 14
2020 CO-03 38 27 0 17 10 0 8 71 29 11
2019 CO 64 25 8 0 0 4 0 92 0 27
2019 CO-02 70 22 9 0 0 0 0 91 0 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 46 25 15 6 0 3 6 77 6 33
2020 CO-02 50 15 21 14 0 0 0 66 14 14
2020 CO-03 36 38 19 0 0 0 8 80 0 11
2019 CO 38 29 11 15 7 0 0 68 22 27
2019 CO-02 32 46 0 14 7 0 0 78 22 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 82 0 3 0 4 6 6 93 4 33
2020 CO-02 86 0 7 0 0 7 0 93 0 14
2020 CO-03 82 0 0 0 10 0 8 89 11 11
2019 CO 82 0 4 0 4 11 0 91 5 27
2019 CO-02 93 0 0 0 0 7 0 100 0 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 75 6 0 7 3 3 6 89 11 31
2020 CO-02 76 8 0 8 8 0 0 84 16 12
2020 CO-03 73 9 0 10 0 0 8 89 11 11
2019 CO 89 0 4 0 4 4 0 92 4 27
2019 CO-02 100 0 0 0 0 0 0 100 0 13

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 34 38 12 9 7 0 0 72 16 32
2020 CO-02 37 22 21 14 7 0 0 59 21 14
2020 CO-03 35 46 0 9 10 0 0 81 19 11
2019 CO 35 40 4 18 4 0 0 75 22 27
2019 CO-02 42 29 0 29 0 0 0 71 29 13
2018 CO 23 47 9 10 9 0 0 71 20 21
2018 CO-02 36 55 9 0 0 0 0 91 0 11
2017 CO 22 51 0 9 18 0 0 73 27 22
2017 CO-02 0 60 0 16 24 0 0 60 40 12
2014 CO 18 29 9 18 26 0 0 47 44 34
2014 CO-02 14 27 5 23 32 0 0 41 55 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 40 31 9 13 7 0 0 72 19 32
2020 CO-02 35 30 14 14 7 0 0 66 21 14
2020 CO-03 39 29 0 21 12 0 0 68 32 10
2019 CO 43 28 11 11 7 0 0 71 18 27
2019 CO-02 41 23 14 14 7 0 0 64 22 13
2018 CO 15 49 15 16 5 0 0 64 21 20
2018 CO-02 20 70 10 0 0 0 0 90 0 10
2017 CO 8 56 13 0 23 0 0 64 23 22
2017 CO-02 0 52 16 0 32 0 0 52 32 12
2014 CO 18 26 15 24 18 0 0 44 41 34
2014 CO-02 14 23 18 27 18 0 0 36 45 22

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 30 39 9 16 6 0 0 69 22 33
2020 CO-02 37 29 14 14 7 0 0 66 21 14
2020 CO-03 27 26 9 29 10 0 0 52 39 11
2019 CO 42 22 21 11 4 0 0 64 15 27
2019 CO-02 49 14 22 14 0 0 0 64 14 13
2018 CO 23 43 15 9 9 0 0 66 19 21
2018 CO-02 36 45 9 9 0 0 0 82 9 11
2017 CO 24 32 9 17 18 0 0 56 35 22
2017 CO-02 9 35 8 24 24 0 0 44 48 12
2014 CO 15 29 12 29 15 0 0 44 44 34
2014 CO-02 9 32 14 32 14 0 0 41 45 22

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 38 39 9 12 4 0 0 76 15 33
2020 CO-02 52 7 14 28 0 0 0 59 28 14
2020 CO-03 21 60 9 0 10 0 0 81 10 11
2019 CO 29 49 11 7 4 0 0 78 11 27
2019 CO-02 23 55 14 7 0 0 0 78 7 13
2018 CO 23 54 9 13 0 0 0 78 13 22
2018 CO-02 27 55 18 0 0 0 0 82 0 11
2017 CO 17 38 14 27 4 0 0 55 32 22
2017 CO-02 8 36 16 32 8 0 0 44 40 12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 46 30 9 6 6 0 3 78 12 33
2020 CO-02 45 28 0 7 14 0 7 78 22 14
2020 CO-03 27 37 27 9 0 0 0 64 9 11
2019 CO 57 32 7 4 0 0 0 89 4 27
2019 CO-02 71 22 7 0 0 0 0 93 0 13
2018 CO 60 27 5 9 0 0 0 87 9 22
2018 CO-02 64 27 0 9 0 0 0 91 9 11
2017 CO 41 26 10 18 0 0 5 71 19 22
2017 CO-02 35 24 8 33 0 0 0 59 33 12
2014 CO 38 15 15 24 9 0 0 53 32 34
2014 CO-02 36 14 14 23 14 0 0 50 36 22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 52 13 26 3 6 0 0 64 9 33
2020 CO-02 65 8 20 7 0 0 0 73 7 14
2020 CO-03 37 9 36 0 19 0 0 46 19 11
2019 CO 54 25 18 4 0 0 0 79 4 27
2019 CO-02 62 23 7 7 0 0 0 86 7 13
2018 CO 45 23 18 6 9 0 0 68 14 22
2018 CO-02 45 27 18 0 9 0 0 73 9 11
2017 CO 47 27 9 12 4 0 0 74 17 22
2017 CO-02 43 17 16 16 8 0 0 60 24 12
2014 CO 21 32 21 18 9 0 0 53 26 34
2014 CO-02 23 27 18 18 14 0 0 50 32 22

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 58 42 33
2020 CO-02 59 41 14
2020 CO-03 53 47 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 67 14 6 0 0 3 9 93 0 33
2020 CO-02 72 14 7 0 0 0 7 93 0 14
2020 CO-03 72 8 10 0 0 0 10 88 0 11

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CO 30 31 40 33
2020 CO-02 34 36 29 14
2020 CO-03 28 26 46 11
2019 CO 28 39 33 27
2019 CO-02 30 41 29 13
2018 CO 22 41 37 22
2018 CO-02 18 45 36 11
2017 CO 41 26 33 22
2017 CO-02 33 24 43 12
2014 CO 26 24 50 34
2014 CO-02 27 18 55 22

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CO 21 0 50 19 0 10 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 41 53 6 0 0 0 0 94 0 33
2020 CO-02 42 51 7 0 0 0 0 93 0 14
2020 CO-03 35 65 0 0 0 0 0 100 0 11
2019 CO 42 36 4 15 4 0 0 78 18 27
2019 CO-02 33 45 0 22 0 0 0 78 22 13
2018 CO 44 52 0 5 0 0 0 95 5 21
2018 CO-02 55 45 0 0 0 0 0 100 0 11
2017 CO 13 60 4 13 9 0 0 74 22 22
2017 CO-02 8 52 0 24 16 0 0 60 40 12
2014 CO 29 47 9 12 3 0 0 76 15 34
2014 CO-02 23 45 9 18 5 0 0 68 23 22

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 34 48 6 9 3 0 0 82 12 33
2020 CO-02 30 57 7 7 0 0 0 86 7 14
2020 CO-03 28 44 10 9 9 0 0 73 17 11
2019 CO 16 41 14 22 4 4 0 59 26 27
2019 CO-02 9 41 22 29 0 0 0 49 29 13
2018 CO 15 57 14 9 5 0 0 72 14 21
2018 CO-02 18 64 18 0 0 0 0 82 0 11
2017 CO 18 46 4 18 13 0 0 64 32 22
2017 CO-02 27 17 8 24 24 0 0 44 48 12
2014 CO 12 24 24 29 12 0 0 35 41 34
2014 CO-02 14 18 18 36 14 0 0 32 50 22

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 15 18 37 24 6 0 0 30 33 33
2020 CO-02 21 0 43 21 15 0 0 36 21 14
2020 CO-03 10 44 19 27 0 0 0 27 54 11
2019 CO 4 22 33 26 15 0 0 42 25 27
2019 CO-02 0 23 30 23 23 0 0 46 23 13
2018 CO 14 9 49 23 4 0 0 27 23 22
2018 CO-02 9 9 45 27 9 0 0 36 18 11
2017 CO 9 13 40 33 5 0 0 38 22 22
2017 CO-02 16 24 24 27 9 0 0 36 40 12
2014 CO 24 32 26 9 6 3 0 15 58 34
2014 CO-02 36 32 18 5 9 0 0 14 68 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 3 31 22 21 21 3 0 43 35 33
2020 CO-02 7 14 29 28 15 7 0 47 22 14
2020 CO-03 0 56 0 17 27 0 0 44 56 11
2019 CO 7 21 15 27 27 4 0 56 29 27
2019 CO-02 7 29 0 41 23 0 0 64 36 13
2018 CO 13 15 31 31 9 0 0 41 28 22
2018 CO-02 9 9 45 27 9 0 0 37 18 11
2017 CO 4 32 23 31 10 0 0 40 36 22
2017 CO-02 8 49 17 16 9 0 0 25 57 12
2014 CO 35 15 26 15 6 3 0 21 52 34
2014 CO-02 50 9 27 9 5 0 0 14 59 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 6 27 32 13 19 3 0 33 34 32
2020 CO-02 14 28 15 15 21 7 0 40 44 14
2019 CO 11 14 34 30 12 0 0 42 24 27
2019 CO-02 14 14 30 32 9 0 0 41 29 13
2018 CO 27 22 32 15 4 0 0 19 49 22
2018 CO-02 36 27 27 9 0 0 0 9 64 11
2017 CO 40 5 34 12 10 0 0 22 44 22
2017 CO-02 64 0 27 0 9 0 0 9 64 12
2014 CO 29 15 29 24 0 0 3 24 45 34
2014 CO-02 41 18 18 23 0 0 0 23 59 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 6 9 32 31 21 0 0 53 15 33
2020 CO-02 0 7 43 22 28 0 0 51 7 14
2020 CO-03 9 10 43 28 10 0 0 39 19 11
2019 CO 4 11 32 18 32 4 0 52 15 27
2019 CO-02 0 14 29 7 49 0 0 57 14 13
2018 CO 9 19 27 18 27 0 0 45 28 22
2018 CO-02 9 9 18 18 46 0 0 64 18 11
2017 CO 0 30 23 28 19 0 0 47 30 22
2017 CO-02 0 32 24 35 9 0 0 44 32 12
2014 CO 3 32 32 24 9 0 0 32 35 34
2014 CO-02 5 36 27 18 14 0 0 32 41 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 12 24 18 31 15 0 0 45 37 33
2020 CO-02 14 21 15 37 13 0 0 50 34 14
2020 CO-03 19 27 17 27 10 0 0 37 46 11
2019 CO 7 15 15 31 28 4 0 61 23 26
2019 CO-02 7 23 0 30 32 7 0 67 33 13
2018 CO 14 4 27 40 14 0 0 54 19 22
2018 CO-02 9 0 18 55 18 0 0 73 9 11
2017 CO 17 23 9 28 19 0 5 49 41 22
2017 CO-02 24 41 0 25 9 0 0 35 65 12
2014 CO 32 26 21 9 9 0 3 18 61 34
2014 CO-02 45 23 18 5 9 0 0 14 68 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 12 6 27 34 18 0 3 54 18 33
2020 CO-02 14 7 29 28 15 0 7 47 22 14
2020 CO-03 9 9 19 46 18 0 0 64 17 11
2019 CO 7 21 33 23 8 4 4 34 30 27
2019 CO-02 0 22 36 33 9 0 0 42 22 13
2018 CO 14 18 22 27 14 4 0 43 34 22
2018 CO-02 9 9 27 27 18 9 0 50 20 11
2017 CO 4 17 32 23 19 0 5 45 22 22
2017 CO-02 8 24 41 8 19 0 0 27 32 12
2014 CO 12 24 21 24 15 0 6 41 38 34
2014 CO-02 18 27 27 9 14 0 5 24 48 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 12 15 31 28 15 0 0 43 26 33
2020 CO-02 14 28 7 30 21 0 0 52 41 14
2020 CO-03 17 0 46 37 0 0 0 37 17 11
2019 CO 7 14 33 30 12 4 0 44 22 27
2019 CO-02 0 22 22 39 17 0 0 57 22 13
2018 CO 9 23 31 28 5 4 0 34 33 22
2018 CO-02 18 27 36 18 0 0 0 18 46 11
2017 CO 18 23 37 5 14 0 5 19 42 22
2017 CO-02 32 24 35 0 9 0 0 9 56 12
2014 CO 24 29 26 12 6 3 0 18 55 34
2014 CO-02 32 32 23 9 5 0 0 14 64 22

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 12 30 25 15 19 0 0 34 41 33
2020 CO-02 21 7 36 21 15 0 0 37 28 14
2020 CO-03 9 36 19 16 21 0 0 37 44 11
2019 CO 21 11 30 26 13 0 0 39 32 27
2019 CO-02 29 0 14 39 17 0 0 57 29 13

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 18 51 6 16 6 3 0 71 23 33
2020 CO-02 21 44 7 14 7 7 0 70 22 14
2020 CO-03 10 60 0 19 10 0 0 71 29 11
2019 CO 16 41 11 14 11 7 0 62 27 27
2019 CO-02 17 32 14 22 7 7 0 53 31 13

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 42 39 6 3 9 0 0 81 12 33
2020 CO-02 43 36 7 0 14 0 0 79 14 14
2020 CO-03 36 35 10 9 10 0 0 71 19 11
2019 CO 45 27 11 11 8 0 0 71 18 27
2019 CO-02 48 16 14 22 0 0 0 64 22 13
2018 CO 37 36 9 9 9 0 0 73 18 22
2018 CO-02 36 36 9 18 0 0 0 73 18 11
2017 CO 26 27 14 10 23 0 0 53 33 22
2017 CO-02 9 24 16 17 33 0 0 33 51 12
2014 CO 24 32 24 15 6 0 0 56 21 34
2014 CO-02 23 32 23 18 5 0 0 55 23 22

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 51 33 4 13 0 0 0 84 13 33
2020 CO-02 50 28 8 14 0 0 0 78 14 14
2020 CO-03 54 26 0 21 0 0 0 79 21 11
2019 CO 48 33 4 7 8 0 0 81 15 26
2019 CO-02 52 33 0 8 8 0 0 84 16 12
2018 CO 37 45 9 0 9 0 0 82 9 22
2018 CO-02 45 45 9 0 0 0 0 91 0 11
2017 CO 31 42 0 0 27 0 0 73 27 22
2017 CO-02 17 43 0 0 40 0 0 60 40 12
2014 CO 35 38 12 6 9 0 0 74 15 34
2014 CO-02 41 41 5 9 5 0 0 82 14 22

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 42 48 0 10 0 0 0 90 10 33
2020 CO-02 50 43 0 7 0 0 0 93 7 14
2020 CO-03 36 44 0 20 0 0 0 80 20 11
2019 CO 45 41 4 4 8 0 0 85 11 27
2019 CO-02 39 54 0 7 0 0 0 93 7 13
2018 CO 44 33 14 0 9 0 0 76 9 21
2018 CO-02 60 30 10 0 0 0 0 90 0 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 50 34 12 0 4 0 0 84 4 32
2020 CO-02 63 15 22 0 0 0 0 78 0 13
2020 CO-03 37 53 0 0 10 0 0 90 10 11
2019 CO 46 40 4 7 4 0 0 85 11 27
2019 CO-02 48 45 0 7 0 0 0 93 7 13
2018 CO 41 41 13 5 0 0 0 82 5 22
2018 CO-02 45 36 18 0 0 0 0 82 0 11
2017 CO 35 32 14 9 10 0 0 68 18 22
2017 CO-02 25 35 16 16 8 0 0 60 24 12
2014 CO 38 38 9 9 3 3 0 79 12 34
2014 CO-02 32 41 9 14 0 5 0 76 14 22

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 43 42 6 6 4 0 0 85 9 33
2020 CO-02 52 28 7 14 0 0 0 79 14 14
2020 CO-03 45 44 0 0 10 0 0 90 10 11
2019 CO 41 41 0 4 0 14 0 95 5 27
2019 CO-02 38 54 0 0 0 9 0 100 0 13
2018 CO 46 36 5 4 0 9 0 90 5 22
2018 CO-02 64 27 0 0 0 9 0 100 0 11
2017 CO 26 33 18 14 4 5 0 62 19 22
2017 CO-02 16 27 33 16 8 0 0 43 24 12
2014 CO 32 38 6 6 9 9 0 77 16 34
2014 CO-02 32 36 5 5 9 14 0 79 16 22

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 58 33 3 3 4 0 0 91 6 33
2020 CO-02 52 41 0 7 0 0 0 93 7 14
2020 CO-03 54 27 9 0 10 0 0 81 10 11
2019 CO 48 41 7 0 4 0 0 89 4 27
2019 CO-02 39 61 0 0 0 0 0 100 0 13
2018 CO 46 50 0 0 5 0 0 95 5 22
2018 CO-02 64 36 0 0 0 0 0 100 0 11
2017 CO 46 27 13 4 10 0 0 73 14 22
2017 CO-02 27 33 24 8 8 0 0 60 16 12
2014 CO 38 32 15 12 3 0 0 71 15 34
2014 CO-02 32 32 18 18 0 0 0 64 18 22

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 49 26 6 6 6 4 3 80 14 33
2020 CO-02 59 21 7 7 7 0 0 79 14 14
2020 CO-03 45 26 9 0 10 10 0 79 12 11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 28 33 15 6 6 6 6 69 14 33
2020 CO-02 30 29 21 7 7 7 0 63 15 14
2020 CO-03 37 34 10 0 10 0 8 77 11 11

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 40 35 3 6 6 10 0 83 14 33
2020 CO-02 45 28 0 14 7 7 0 78 22 14
2020 CO-03 45 34 0 0 10 10 0 88 12 11

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 31 41 9 3 10 6 0 76 14 33
2020 CO-02 43 21 15 7 7 7 0 69 15 14
2020 CO-03 10 69 0 0 21 0 0 79 21 11
2019 CO 38 11 29 11 11 0 0 49 22 27
2019 CO-02 48 7 23 14 7 0 0 55 22 13
2018 CO 23 22 22 14 13 5 0 48 28 22
2018 CO-02 27 27 18 27 0 0 0 54 27 11
2017 CO 4 32 18 14 18 10 4 42 38 22
2017 CO-02 0 35 24 17 24 0 0 35 41 12
2014 CO 21 32 24 6 9 6 3 58 16 34
2014 CO-02 23 36 14 5 9 9 5 68 16 22

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 43 32 12 6 3 4 0 78 10 33
2020 CO-02 59 21 7 7 7 0 0 79 14 14
2020 CO-03 29 42 9 10 0 10 0 79 12 11
2019 CO 22 52 8 7 8 3 0 77 15 27
2019 CO-02 16 62 0 14 7 0 0 78 22 13
2018 CO 41 31 9 9 5 5 0 76 14 22
2018 CO-02 36 36 18 9 0 0 0 73 9 11
2017 CO 35 23 18 14 5 4 0 61 20 22
2017 CO-02 25 16 33 17 0 8 0 45 19 12
2014 CO 35 47 12 3 3 0 0 82 6 34
2014 CO-02 32 45 18 0 5 0 0 77 5 22

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 30 49 12 3 4 3 0 81 7 32
2020 CO-02 41 22 22 7 0 7 0 68 8 13
2020 CO-03 20 69 0 0 10 0 0 90 10 11
2019 CO 22 52 7 11 8 0 0 75 18 27
2019 CO-02 16 62 7 14 0 0 0 78 14 13
2018 CO 37 36 13 0 9 5 0 76 9 22
2018 CO-02 27 45 27 0 0 0 0 73 0 11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 31 29 12 9 10 9 0 67 21 33
2020 CO-02 36 22 7 21 7 7 0 63 30 14
2020 CO-03 29 33 17 0 10 10 0 69 12 11
2019 CO 22 22 15 7 15 19 0 53 28 27
2019 CO-02 7 29 17 14 7 25 0 48 29 13
2018 CO 23 14 22 9 18 13 0 43 31 22
2018 CO-02 18 9 36 9 9 18 0 33 22 11
2017 CO 22 18 4 18 24 14 0 46 49 22
2017 CO-02 25 0 8 24 35 8 0 28 64 12
2014 CO 6 12 29 15 15 21 3 23 38 34
2014 CO-02 9 14 18 23 14 18 5 29 47 22

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 19 52 9 9 12 0 0 71 20 33
2020 CO-02 15 50 7 14 14 0 0 66 28 14
2020 CO-03 28 37 17 0 17 0 0 66 17 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 41 37 10 9 4 0 0 78 13 32
2020 CO-02 28 36 15 21 0 0 0 64 21 14
2020 CO-03 54 27 9 0 10 0 0 81 10 11
2019 CO 42 36 0 11 11 0 0 78 22 27
2019 CO-02 39 39 0 14 7 0 0 78 22 13
2017 CO 55 18 9 14 4 0 0 73 18 22
2017 CO-02 36 24 16 16 8 0 0 60 24 12
2014 CO 32 26 9 26 6 0 0 59 32 34
2014 CO-02 41 23 9 18 9 0 0 64 27 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 37 49 0 14 0 0 0 86 14 30
2020 CO-02 38 40 0 22 0 0 0 78 22 13
2019 CO 47 35 7 11 0 0 0 82 11 27
2019 CO-02 49 36 7 7 0 0 0 86 7 13
2017 CO 36 41 9 14 0 0 0 77 14 22
2017 CO-02 35 33 16 16 0 0 0 68 16 12
2014 CO 47 32 15 0 3 0 3 82 3 34
2014 CO-02 50 36 9 0 0 0 5 90 0 22

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 65 23 3 3 0 6 0 94 3 33
2020 CO-02 72 21 7 0 0 0 0 93 0 14
2020 CO-03 65 26 0 0 0 9 0 100 0 11
2017 CO 65 13 17 0 0 0 4 82 0 22
2017 CO-02 60 24 16 0 0 0 0 84 0 12
2014 CO 76 18 3 0 3 0 0 94 3 34
2014 CO-02 77 14 5 0 5 0 0 91 5 22

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 32 18 24 6 3 9 9 60 10 33
2020 CO-02 52 7 14 7 0 14 7 74 9 14
2020 CO-03 20 19 27 8 0 9 17 53 10 11
2019 CO 41 30 12 4 7 7 0 76 11 27
2019 CO-02 39 32 7 0 7 14 0 83 8 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 28 12 12 0 4 43 3 72 6 33
2020 CO-02 36 0 14 0 0 50 0 73 0 14
2020 CO-03 19 36 0 0 10 27 8 84 16 11
2019 CO 20 8 36 7 8 15 7 35 19 27
2019 CO-02 17 9 43 7 7 9 7 31 17 13
2018 CO 23 9 27 5 13 18 4 42 23 22
2018 CO-02 18 0 54 0 0 18 9 25 0 11
2017 CO 13 9 27 14 14 19 4 29 36 22
2017 CO-02 17 16 33 17 16 0 0 33 33 12
2014 CO 6 12 18 0 6 44 15 43 14 34
2014 CO-02 9 5 23 0 5 41 18 33 11 22

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 34 41 7 3 6 6 3 82 10 33
2020 CO-02 36 28 8 7 7 14 0 74 16 14
2020 CO-03 37 44 0 0 10 0 8 89 11 11
2019 CO 31 25 33 7 4 0 0 56 11 27
2019 CO-02 25 30 30 14 0 0 0 55 14 13
2018 CO 28 31 23 0 9 9 0 65 10 22
2018 CO-02 27 45 27 0 0 0 0 73 0 11
2017 CO 18 27 23 10 14 9 0 49 26 22
2017 CO-02 17 16 33 17 16 0 0 33 33 12
2014 CO 12 27 36 0 6 18 0 48 7 33
2014 CO-02 19 29 29 0 5 19 0 59 6 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 34 9 15 0 4 36 3 71 6 33
2020 CO-02 36 8 21 0 0 34 0 68 0 14
2020 CO-03 37 17 0 0 10 27 8 84 16 11
2019 CO 20 15 32 7 4 19 4 44 14 27
2019 CO-02 17 16 36 14 0 16 0 40 17 13
2018 CO 23 9 31 0 5 27 4 47 7 22
2018 CO-02 18 9 45 0 0 18 9 38 0 11
2017 CO 10 13 18 4 10 37 9 42 26 22
2017 CO-02 17 8 32 8 8 19 8 35 22 12
2014 CO 3 12 24 3 6 35 18 31 19 34
2014 CO-02 5 5 32 5 5 32 18 18 18 22

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 38 28 12 3 7 10 3 75 11 32
2020 CO-02 39 16 22 7 7 7 0 60 16 13
2020 CO-03 46 36 0 0 10 0 8 89 11 11
2019 CO 31 26 29 0 4 7 4 63 5 27
2019 CO-02 25 39 29 0 0 7 0 69 0 13
2018 CO 28 36 22 0 5 9 0 70 5 22
2018 CO-02 27 55 18 0 0 0 0 82 0 11
2017 CO 23 18 27 0 10 18 4 53 12 22
2017 CO-02 17 8 49 0 8 9 8 31 10 12
2014 CO 15 29 35 3 6 12 0 50 10 34
2014 CO-02 23 18 36 5 5 14 0 47 11 22

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 12 88 33
2020 CO-02 14 86 14
2020 CO-03 19 81 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 24 76 33
2020 CO-02 28 72 14
2020 CO-03 27 73 11
2019 CO 22 78 27
2019 CO-02 22 78 13
2017 CO 26 74 22
2014 CO 18 82 34

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 47 31 10 7 3 3 0 80 10 32
2020 CO-02 47 24 15 0 7 7 0 76 8 13
2020 CO-03 44 26 10 20 0 0 0 69 20 11
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 34 42 12 9 4 0 0 76 12 33
2020 CO-02 45 28 21 7 0 0 0 72 7 14
2020 CO-03 18 72 0 0 10 0 0 90 10 11

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 37 42 15 3 3 0 0 79 6 33
2020 CO-02 43 29 14 7 7 0 0 72 14 14
2020 CO-03 28 53 19 0 0 0 0 81 0 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 28 45 15 12 0 0 0 73 12 33
2020 CO-02 30 43 7 21 0 0 0 72 21 14
2020 CO-03 18 54 27 0 0 0 0 73 0 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 28 45 18 3 3 4 0 75 6 33
2020 CO-02 30 36 21 7 7 0 0 66 14 14
2020 CO-03 18 53 19 0 0 10 0 79 0 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 41 41 12 6 0 0 0 82 6 33
2020 CO-02 45 34 7 14 0 0 0 79 14 14
2020 CO-03 37 44 19 0 0 0 0 81 0 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 68 9 12 3 0 3 6 84 3 33
2020 CO-02 72 7 14 0 0 7 0 85 0 14
2020 CO-03 83 0 0 0 0 0 17 100 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 33 49 9 9 0 0 0 83 9 33
2020 CO-02 43 29 7 21 0 0 0 72 21 14
2020 CO-03 27 65 9 0 0 0 0 91 0 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 40 36 14 3 6 0 0 76 10 33
2020 CO-02 45 28 21 0 7 0 0 72 7 14
2020 CO-03 36 27 16 10 10 0 0 63 20 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 50 26 6 12 6 0 0 76 18 33
2020 CO-02 45 34 0 14 7 0 0 79 21 14
2020 CO-03 54 26 10 10 0 0 0 80 10 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 100 0 10
2020 CO-03 100 0 10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 0 43 28 9 20 0 0 43 29 10
2020 CO-03 0 43 28 9 20 0 0 43 29 10

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 37 42 6 15 0 0 0 79 15 33
2020 CO-02 45 28 14 14 0 0 0 72 14 14
2020 CO-03 27 63 0 10 0 0 0 90 10 11
2019 CO 34 41 10 15 0 0 0 75 15 27
2019 CO-02 32 54 7 7 0 0 0 86 7 13
2018 CO 37 36 13 9 0 5 0 76 9 22
2018 CO-02 36 37 18 9 0 0 0 73 9 11
2017 CO 13 42 10 22 4 5 5 60 29 22
2017 CO-02 17 51 0 24 8 0 0 68 32 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 38 23 17 12 9 0 0 61 21 33
2020 CO-02 45 21 7 14 14 0 0 66 28 14
2020 CO-03 21 26 33 10 10 0 0 46 20 11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 41 41 6 3 6 3 0 84 10 33
2020 CO-02 45 28 14 0 7 7 0 78 7 14
2020 CO-03 28 61 0 0 10 0 0 90 10 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 28 48 9 6 6 3 0 78 13 33
2020 CO-02 43 22 14 7 7 7 0 70 15 14
2020 CO-03 10 69 0 10 10 0 0 80 20 11
2019 CO 28 35 18 15 4 0 0 63 19 26
2019 CO-02 30 39 9 22 0 0 0 70 22 13
2018 CO 31 27 23 4 9 5 0 61 14 22
2018 CO-02 45 37 9 9 0 0 0 82 9 11
2017 CO 9 45 22 0 24 0 0 54 24 21
2017 CO-02 0 44 24 0 32 0 0 44 32 12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 0 89 0 0 11 0 0 89 11 10
2020 CO-03 0 89 0 0 11 0 0 89 11 10

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 39 24 19 12 3 0 3 66 15 33
2020 CO-02 35 14 31 14 0 0 7 52 15 14
2020 CO-03 56 27 9 9 0 0 0 83 9 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 22 31 27 9 12 0 0 52 21 33
2020 CO-02 29 21 29 7 14 0 0 51 21 14
2020 CO-03 19 27 36 0 18 0 0 46 18 11
2019 CO 29 27 8 11 22 4 0 58 34 27
2019 CO-02 30 30 16 9 14 0 0 61 23 13
2018 CO 27 32 37 4 0 0 0 59 4 22
2018 CO-02 36 18 45 0 0 0 0 55 0 11
2017 CO 18 37 22 10 14 0 0 54 23 22
2017 CO-02 8 52 24 8 8 0 0 60 16 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 24 24 13 12 28 0 0 48 39 33
2020 CO-02 27 15 23 14 21 0 0 42 34 14
2020 CO-03 10 27 9 17 37 0 0 37 54 11
2019 CO 36 25 18 7 14 0 0 61 21 27
2019 CO-02 36 26 23 7 7 0 0 62 14 13
2018 CO 18 36 9 13 23 0 0 54 37 22
2018 CO-02 27 27 18 18 9 0 0 55 27 11
2017 CO 18 28 24 22 8 0 0 46 30 22
2017 CO-02 8 27 25 32 8 0 0 35 40 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 24 28 21 18 9 0 0 51 27 33
2020 CO-02 27 17 36 21 0 0 0 44 21 14
2020 CO-03 10 35 19 17 19 0 0 46 36 11
2019 CO 42 15 26 4 11 0 4 59 15 27
2019 CO-02 55 14 23 0 7 0 0 70 7 13
2018 CO 32 27 13 9 19 0 0 59 28 22
2018 CO-02 37 27 18 9 9 0 0 64 18 11
2017 CO 29 13 36 18 4 0 0 42 22 22
2017 CO-02 19 8 49 16 8 0 0 27 24 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 26 21 15 15 22 0 0 48 37 33
2020 CO-02 35 7 15 29 14 0 0 42 43 14
2020 CO-03 0 46 17 9 29 0 0 46 37 11
2019 CO 37 20 4 18 18 4 0 59 37 27
2019 CO-02 46 16 7 23 7 0 0 62 30 13
2018 CO 27 27 13 18 14 0 0 54 32 22
2018 CO-02 27 27 18 18 9 0 0 55 27 11
2017 CO 13 23 34 17 9 0 5 38 27 22
2017 CO-02 0 25 35 24 16 0 0 25 40 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 42 24 23 6 3 0 3 68 9 33
2020 CO-02 56 22 15 0 0 0 7 84 0 14
2020 CO-03 21 25 29 17 9 0 0 46 26 11
2019 CO 61 16 11 4 4 0 4 81 8 26
2019 CO-02 77 9 7 7 0 0 0 86 7 13
2018 CO 62 10 14 9 0 0 5 75 10 21
2018 CO-02 73 9 9 9 0 0 0 82 9 11
2017 CO 46 27 18 0 0 0 9 81 0 22
2017 CO-02 44 16 32 0 0 0 8 65 0 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 33 18 15 19 15 0 0 51 34 33
2020 CO-02 35 14 15 29 7 0 0 49 36 14
2020 CO-03 19 28 17 9 27 0 0 47 36 11
2019 CO 48 8 29 4 11 0 0 56 14 27
2019 CO-02 61 9 23 7 0 0 0 70 7 13
2018 CO 36 18 27 13 6 0 0 54 19 22
2018 CO-02 55 9 36 0 0 0 0 64 0 11
2017 CO 28 18 40 13 0 0 0 46 13 22
2017 CO-02 27 16 40 17 0 0 0 43 17 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 35 18 9 18 13 0 6 57 34 33
2020 CO-02 34 28 8 15 8 0 7 66 25 14
2020 CO-03 27 19 9 17 19 0 10 51 40 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 38 26 23 6 7 0 0 64 13 31
2020 CO-02 38 33 22 0 7 0 0 70 7 13
2020 CO-03 30 27 22 9 11 0 0 57 21 10
2019 CO 30 37 11 8 8 4 4 72 17 27
2019 CO-02 25 30 22 16 0 0 7 59 17 13
2018 CO 18 36 22 14 5 4 0 57 20 22
2018 CO-02 18 27 45 9 0 0 0 45 9 11
2017 CO 13 23 36 13 10 0 4 39 24 22
2017 CO-02 0 35 33 24 8 0 0 35 32 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 36 24 13 12 16 0 0 60 27 33
2020 CO-02 35 29 15 7 14 0 0 64 21 14
2020 CO-03 27 26 10 9 29 0 0 52 37 11
2019 CO 34 29 22 8 4 0 4 65 12 27
2019 CO-02 32 14 30 16 0 0 7 50 17 13
2018 CO 27 40 23 4 0 4 0 71 5 22
2018 CO-02 27 45 27 0 0 0 0 73 0 11
2017 CO 13 28 28 22 4 0 4 43 28 22
2017 CO-02 0 35 33 24 8 0 0 35 32 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 36 18 31 9 6 0 0 54 15 33
2020 CO-02 35 8 29 14 14 0 0 43 28 14
2020 CO-03 27 17 56 0 0 0 0 44 0 11
2019 CO 30 33 21 4 8 0 4 66 12 27
2019 CO-02 32 16 36 9 0 0 7 52 9 13
2018 CO 36 46 18 0 0 0 0 82 0 22
2018 CO-02 45 45 9 0 0 0 0 91 0 11
2017 CO 27 24 23 18 9 0 0 51 26 22
2017 CO-02 17 17 24 25 16 0 0 35 41 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 57 24 9 6 4 0 0 81 9 33
2020 CO-02 64 15 7 14 0 0 0 79 14 14
2020 CO-03 27 44 19 0 10 0 0 71 10 11
2019 CO 36 38 11 8 4 0 4 77 12 27
2019 CO-02 22 48 7 16 0 0 7 75 17 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 42 26 16 3 13 0 0 69 16 33
2020 CO-02 43 13 7 7 31 0 0 56 38 14
2020 CO-03 18 53 29 0 0 0 0 71 0 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 37 35 19 3 3 3 0 74 6 33
2020 CO-02 29 27 31 7 0 7 0 60 7 14
2020 CO-03 46 27 17 0 10 0 0 73 10 11
2019 CO 47 20 15 7 4 4 4 72 12 26
2019 CO-02 62 7 23 0 0 0 7 75 0 13
2018 CO 32 40 13 0 10 5 0 75 10 22
2018 CO-02 27 36 18 0 9 9 0 70 10 11
2017 CO 33 40 9 9 4 5 0 78 13 22
2017 CO-02 27 49 16 8 0 0 0 76 8 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 63 12 18 6 0 0 0 76 6 33
2020 CO-02 49 22 21 8 0 0 0 71 8 14
2020 CO-03 81 0 10 9 0 0 0 81 9 11
2019 CO 45 26 15 0 8 4 4 76 8 27
2019 CO-02 30 54 9 0 0 0 7 91 0 13
2018 CO 61 29 10 0 0 0 0 90 0 21
2018 CO-02 73 18 9 0 0 0 0 91 0 11
2017 CO 67 15 10 9 0 0 0 82 9 22
2017 CO-02 59 17 8 16 0 0 0 76 16 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 38 39 15 6 3 0 0 77 9 33
2020 CO-02 29 43 21 0 7 0 0 72 7 14
2020 CO-03 39 44 9 9 0 0 0 83 9 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 66 15 9 4 6 0 0 81 10 32
2020 CO-02 57 15 14 0 14 0 0 72 14 14
2020 CO-03 65 16 9 10 0 0 0 81 10 11
2019 CO 67 7 11 4 0 4 8 83 5 27
2019 CO-02 86 7 0 0 0 0 7 100 0 13
2018 CO 76 14 0 5 0 0 5 95 5 21
2018 CO-02 91 0 0 0 0 0 9 100 0 11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 76 15 0 0 6 0 4 93 7 33
2020 CO-02 79 14 0 0 7 0 0 93 7 14
2020 CO-03 62 17 0 0 10 0 10 88 12 11
2019 CO 60 22 4 4 4 0 7 88 8 27
2019 CO-02 48 30 7 7 0 0 7 84 8 13
2018 CO 73 13 4 5 4 0 0 87 9 22
2018 CO-02 82 9 9 0 0 0 0 91 0 11
2017 CO 59 23 0 13 5 0 0 82 18 22
2017 CO-02 35 41 0 24 0 0 0 76 24 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 62 25 9 4 0 0 0 87 4 33
2020 CO-02 69 15 15 0 0 0 0 85 0 14
2020 CO-03 54 27 9 10 0 0 0 81 10 11
2019 CO 47 27 12 11 0 4 0 77 11 27
2019 CO-02 61 23 16 0 0 0 0 84 0 13
2018 CO 46 27 23 4 0 0 0 73 4 22
2018 CO-02 45 27 18 9 0 0 0 73 9 11
2017 CO 48 23 19 10 0 0 0 71 10 22
2017 CO-02 32 35 25 8 0 0 0 67 8 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 72 18 3 0 6 0 0 91 6 33
2020 CO-02 78 8 7 0 7 0 0 86 7 14
2020 CO-03 54 35 0 0 10 0 0 90 10 11
2019 CO 59 12 7 7 8 4 4 77 16 27
2019 CO-02 62 9 7 14 0 0 7 77 16 13
2018 CO 69 18 0 5 9 0 0 87 13 22
2018 CO-02 73 18 0 0 9 0 0 91 9 11
2017 CO 40 33 9 13 5 0 0 73 18 22
2017 CO-02 9 51 16 24 0 0 0 60 24 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 66 19 3 4 0 0 8 93 4 33
2020 CO-02 78 0 0 8 0 0 14 90 10 14
2020 CO-03 48 36 9 0 0 0 8 91 0 11
2019 CO 51 7 13 4 0 4 22 78 5 27
2019 CO-02 61 0 9 0 0 0 30 87 0 13
2018 CO 41 23 4 6 0 0 27 86 8 22
2018 CO-02 27 9 9 0 0 0 55 80 0 11
2017 CO 59 5 4 4 0 0 27 88 6 22
2017 CO-02 51 9 0 8 0 0 32 88 12 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 63 28 9 0 0 0 0 91 0 33
2020 CO-02 72 21 7 0 0 0 0 93 0 14
2020 CO-03 62 29 9 0 0 0 0 91 0 11
2019 CO 66 16 8 4 0 0 7 88 4 27
2019 CO-02 68 17 7 0 0 0 7 92 0 13
2018 CO 69 14 13 0 4 0 0 82 4 22
2018 CO-02 64 0 27 0 9 0 0 64 9 11
2017 CO 62 23 14 0 0 0 0 86 0 22
2017 CO-02 57 25 17 0 0 0 0 83 0 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 88 6 6 0 0 0 0 94 0 33
2020 CO-02 86 0 14 0 0 0 0 86 0 14
2020 CO-03 91 9 0 0 0 0 0 100 0 11
2019 CO 82 4 0 4 4 0 7 92 8 27
2019 CO-02 78 0 0 7 7 0 7 84 16 13
2018 CO 78 13 0 4 0 4 0 95 5 22
2018 CO-02 73 18 0 9 0 0 0 91 9 11
2017 CO 77 19 0 0 0 0 4 100 0 22
2017 CO-02 57 35 0 0 0 0 8 100 0 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 48 23 9 12 4 4 0 74 16 33
2020 CO-02 43 28 21 8 0 0 0 70 8 14
2020 CO-03 56 26 0 9 0 10 0 90 10 11
2019 CO 52 20 15 0 4 7 4 80 4 27
2019 CO-02 46 16 23 0 0 7 7 73 0 13
2018 CO 51 36 14 0 0 0 0 86 0 22
2018 CO-02 54 36 9 0 0 0 0 91 0 11
2017 CO 31 46 19 4 0 0 0 77 4 22
2017 CO-02 16 57 27 0 0 0 0 73 0 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 36 31 21 6 3 3 0 69 10 33
2020 CO-02 42 22 21 8 7 0 0 64 15 14
2020 CO-03 35 38 27 0 0 0 0 73 0 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 23 31 18 19 9 0 0 54 28 33
2020 CO-02 27 23 28 15 7 0 0 50 22 14
2020 CO-03 8 27 19 27 19 0 0 35 46 11
2019 CO 26 27 32 11 4 0 0 53 15 27
2019 CO-02 38 25 30 7 0 0 0 62 7 13
2018 CO 18 40 27 0 14 0 0 59 14 22
2018 CO-02 27 46 18 0 9 0 0 73 9 11
2017 CO 5 47 31 5 12 0 0 52 18 22
2017 CO-02 0 36 48 0 16 0 0 36 16 12

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 12 15 38 21 14 0 0 35 27 33
2020 CO-02 14 14 24 29 20 0 0 49 28 14
2020 CO-03 19 19 55 0 8 0 0 8 37 11
2019 CO 0 26 31 32 11 0 0 43 26 26
2019 CO-02 0 16 29 33 22 0 0 55 16 13
2018 CO 10 13 40 18 18 0 0 36 23 22
2018 CO-02 9 0 36 27 27 0 0 55 9 11
2017 CO 9 17 47 27 0 0 0 27 26 22
2017 CO-02 16 16 51 17 0 0 0 17 32 12
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 38 43 19 0 53 47 33
2020 CO-02 49 51 0 0 51 49 14
2020 CO-03 35 38 27 0 52 48 11

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CO 53 47 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 48 19 12 3 7 0 12 76 11 33
2020 CO-02 50 36 7 0 0 0 7 93 0 14
2020 CO-03 63 10 9 0 10 0 9 80 11 11
2019 CO 23 11 23 16 19 4 4 37 38 26
2019 CO-02 32 14 7 25 14 0 7 50 42 13
2018 CO 37 13 18 9 18 4 0 53 28 22
2018 CO-02 27 9 27 9 18 9 0 40 30 11

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 16 42 8 17 17 0 0 58 33 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CO 14 23 15 0 41 8 0 40 44 13
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