2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 35 9 6 1 0 0 83 7 192
2020 AS-01 38 37 13 8 3 0 0 75 12 37
2020 AS-02 49 40 6 5 0 0 0 89 5 45
2020 AS-03 50 39 11 0 0 0 0 89 0 40
2020 AS-04 52 26 13 9 0 0 0 79 9 25
2020 AS-05 51 26 8 10 5 0 0 77 15 21
2019 AS 45 38 11 2 4 0 0 83 6 190
2019 AS-01 38 43 13 2 4 0 0 81 6 47
2019 AS-02 31 41 21 3 3 0 0 73 7 29
2019 AS-03 44 39 13 2 2 0 0 83 4 48
2019 AS-04 49 51 0 0 0 0 0 100 0 21
2019 AS-05 65 27 4 0 4 0 0 91 4 21
2018 AS 43 36 9 9 3 0 0 80 11 187
2018 AS-01 24 48 11 13 5 0 0 72 17 37
2018 AS-02 32 46 13 9 0 0 0 78 9 32
2018 AS-03 55 30 13 0 2 0 0 85 2 47
2018 AS-04 36 52 4 8 0 0 0 88 8 26
2018 AS-05 70 7 6 11 7 0 0 76 18 16
2017 AS 42 41 8 6 2 1 0 84 8 180
2017 AS-01 29 52 8 8 0 0 2 83 9 37
2017 AS-02 48 28 9 9 3 3 0 78 12 32
2017 AS-03 51 35 8 4 2 0 0 86 6 50
2017 AS-04 29 51 14 5 0 0 0 80 5 21
2017 AS-05 34 51 0 10 5 0 0 85 15 23
2014 AS 38 40 11 8 3 0 0 79 10 258
2014 AS-01 36 40 12 9 3 0 0 76 12 75
2014 AS-02 27 48 8 15 2 0 0 75 17 48
2014 AS-03 38 41 14 2 5 0 0 79 6 63
2014 AS-04 27 59 9 5 0 0 0 86 5 22
2014 AS-05 50 39 11 0 0 0 0 89 0 18
2014 AS-06 53 13 7 20 7 0 0 67 27 15
2014 AS-07 69 15 8 8 0 0 0 85 8 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 34 13 4 3 0 0 81 7 193
2020 AS-01 49 22 18 6 6 0 0 70 12 38
2020 AS-02 51 35 9 5 0 0 0 86 5 45
2020 AS-03 44 38 10 5 2 0 0 82 8 40
2020 AS-04 45 30 16 5 4 0 0 75 9 25
2020 AS-05 40 35 20 0 5 0 0 75 5 21
2019 AS 45 30 12 7 6 1 0 75 13 190
2019 AS-01 44 35 11 6 2 2 0 80 8 47
2019 AS-02 40 37 4 12 6 0 0 77 18 29
2019 AS-03 49 21 15 5 10 0 0 71 15 48
2019 AS-04 39 39 13 5 4 0 0 77 9 22
2019 AS-05 46 25 15 5 9 0 0 71 13 21
2018 AS 36 41 11 8 5 0 0 77 12 187
2018 AS-01 36 34 10 7 13 0 0 70 20 36
2018 AS-02 25 48 18 6 3 0 0 73 9 34
2018 AS-03 45 41 10 2 2 0 0 85 4 47
2018 AS-04 32 53 7 4 4 0 0 85 8 25
2018 AS-05 57 12 13 18 0 0 0 69 18 16
2017 AS 36 33 12 12 6 2 0 70 18 181
2017 AS-01 22 39 10 21 8 0 0 61 28 37
2017 AS-02 33 32 10 9 9 6 0 69 20 32
2017 AS-03 42 38 6 8 6 0 0 80 13 50
2017 AS-04 38 27 30 4 0 0 0 66 4 21
2017 AS-05 37 23 13 15 8 4 0 63 24 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 27 9 3 2 0 0 86 5 192
2020 AS-01 58 23 6 8 6 0 0 81 14 38
2020 AS-02 54 36 6 4 0 0 0 90 4 45
2020 AS-03 63 31 7 0 0 0 0 93 0 40
2020 AS-04 49 19 27 5 0 0 0 68 5 25
2020 AS-05 66 15 14 0 5 0 0 81 5 21
2019 AS 59 29 8 2 2 0 0 87 4 190
2019 AS-01 57 22 15 2 4 0 0 79 6 47
2019 AS-02 41 42 14 0 3 0 0 83 3 29
2019 AS-03 72 18 6 3 2 0 0 90 5 48
2019 AS-04 51 44 5 0 0 0 0 95 0 22
2019 AS-05 61 35 0 0 4 0 0 96 4 21
2018 AS 58 31 6 3 1 0 0 89 5 185
2018 AS-01 51 32 8 5 4 0 0 83 9 36
2018 AS-02 53 41 3 3 0 0 0 94 3 34
2018 AS-03 59 28 11 0 2 0 0 87 2 46
2018 AS-04 58 39 3 0 0 0 0 97 0 25
2018 AS-05 63 24 7 6 0 0 0 87 6 16
2017 AS 53 34 10 1 1 0 0 88 2 180
2017 AS-01 40 40 14 3 0 2 0 82 3 37
2017 AS-02 54 37 9 0 0 0 0 91 0 31
2017 AS-03 60 32 6 0 2 0 0 92 2 50
2017 AS-04 52 32 16 0 0 0 0 84 0 21
2017 AS-05 56 29 10 0 5 0 0 85 5 23
2014 AS 70 19 7 2 2 0 0 89 4 258
2014 AS-01 71 20 7 1 1 0 0 91 3 75
2014 AS-02 67 19 10 4 0 0 0 85 4 48
2014 AS-03 71 16 8 3 2 0 0 87 5 63
2014 AS-04 64 27 9 0 0 0 0 91 0 22
2014 AS-05 67 28 6 0 0 0 0 94 0 18
2014 AS-06 67 13 0 7 13 0 0 80 20 15
2014 AS-07 85 15 0 0 0 0 0 100 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 32 10 4 2 0 0 83 6 192
2020 AS-01 45 30 7 8 9 0 0 76 17 38
2020 AS-02 56 30 14 0 0 0 0 86 0 45
2020 AS-03 43 46 9 2 0 0 0 89 2 40
2020 AS-04 47 37 11 6 0 0 0 84 6 24
2020 AS-05 56 21 8 10 5 0 0 77 15 21
2019 AS 49 32 11 6 2 0 0 81 8 191
2019 AS-01 48 39 9 0 4 0 0 87 4 47
2019 AS-02 42 35 10 10 3 0 0 77 13 29
2019 AS-03 46 33 10 9 2 0 0 78 11 48
2019 AS-04 43 38 19 0 0 0 0 81 0 22
2019 AS-05 65 17 14 0 4 0 0 82 4 21
2018 AS 47 35 9 5 4 0 0 82 9 187
2018 AS-01 41 34 6 9 10 0 0 75 19 36
2018 AS-02 36 47 11 3 3 0 0 83 6 34
2018 AS-03 55 29 13 2 2 0 0 83 4 47
2018 AS-04 45 47 8 0 0 0 0 92 0 25
2018 AS-05 63 19 12 6 0 0 0 82 6 16
2017 AS 44 36 10 9 1 1 0 80 10 180
2017 AS-01 33 38 18 11 0 0 0 71 11 37
2017 AS-02 34 44 6 12 0 3 0 81 13 31
2017 AS-03 53 35 6 4 2 0 0 88 6 50
2017 AS-04 46 30 15 10 0 0 0 76 10 21
2017 AS-05 43 37 5 10 5 0 0 80 15 23
2014 AS 47 35 10 4 4 0 0 82 8 258
2014 AS-01 45 33 11 4 5 0 1 80 9 75
2014 AS-02 42 31 15 6 6 0 0 73 13 48
2014 AS-03 51 37 8 2 3 0 0 87 5 63
2014 AS-04 36 55 0 9 0 0 0 91 9 22
2014 AS-05 50 33 17 0 0 0 0 83 0 18
2014 AS-06 40 33 13 7 7 0 0 73 13 15
2014 AS-07 62 31 8 0 0 0 0 92 0 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 25 7 4 3 0 0 85 7 193
2020 AS-01 60 18 5 9 8 0 0 78 17 38
2020 AS-02 63 30 6 0 0 0 0 94 0 45
2020 AS-03 56 27 12 4 0 0 0 84 4 40
2020 AS-04 56 17 9 9 9 0 0 73 18 25
2020 AS-05 63 25 6 0 6 0 0 88 6 21
2019 AS 55 27 9 6 4 0 0 82 9 190
2019 AS-01 58 27 11 2 2 0 0 85 4 47
2019 AS-02 57 35 0 3 4 0 0 93 7 29
2019 AS-03 44 29 13 6 8 0 0 73 14 48
2019 AS-04 56 27 12 4 0 0 0 83 4 21
2019 AS-05 72 13 6 4 5 0 0 86 9 21
2018 AS 42 36 11 7 5 0 0 77 12 189
2018 AS-01 52 26 2 8 13 0 0 78 20 37
2018 AS-02 34 47 11 2 6 0 0 81 8 34
2018 AS-03 41 42 11 4 2 0 0 83 6 47
2018 AS-04 49 35 12 3 0 0 0 85 3 26
2018 AS-05 46 25 25 5 0 0 0 71 5 16
2017 AS 42 32 17 6 2 1 0 75 8 181
2017 AS-01 37 28 30 5 0 0 0 65 5 37
2017 AS-02 23 37 22 9 6 3 0 62 16 32
2017 AS-03 60 24 12 2 2 0 0 84 4 50
2017 AS-04 33 56 11 0 0 0 0 89 0 21
2017 AS-05 43 30 13 13 0 0 0 74 13 23
2014 AS 39 31 15 9 4 1 0 71 14 258
2014 AS-01 44 21 17 12 4 1 0 66 16 75
2014 AS-02 33 27 13 15 13 0 0 60 27 48
2014 AS-03 38 40 16 5 2 0 0 78 6 63
2014 AS-04 41 36 9 14 0 0 0 77 14 22
2014 AS-05 33 39 17 6 6 0 0 72 11 18
2014 AS-06 27 40 27 7 0 0 0 67 7 15
2014 AS-07 62 23 8 0 0 8 0 92 0 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 29 7 2 4 0 0 87 7 190
2020 AS-01 55 25 5 7 8 0 0 80 15 37
2020 AS-02 70 24 6 0 0 0 0 94 0 45
2020 AS-03 53 39 9 0 0 0 0 91 0 39
2020 AS-04 49 24 9 3 14 0 0 73 18 25
2020 AS-05 61 26 0 6 6 0 0 87 13 20
2019 AS 54 30 8 5 4 0 0 84 9 189
2019 AS-01 56 31 9 2 2 0 0 87 4 47
2019 AS-02 53 36 3 4 4 0 0 89 8 28
2019 AS-03 43 34 7 9 8 0 0 76 17 47
2019 AS-04 54 34 8 0 4 0 0 88 4 22
2019 AS-05 72 14 10 0 5 0 0 86 5 21
2018 AS 45 33 12 5 4 1 0 79 9 186
2018 AS-01 51 23 5 11 10 0 0 74 21 36
2018 AS-02 41 39 14 3 3 0 0 80 6 33
2018 AS-03 46 41 13 0 0 0 0 87 0 46
2018 AS-04 50 39 8 3 0 0 0 89 3 26
2018 AS-05 52 13 31 5 0 0 0 65 5 16
2017 AS 46 29 18 4 2 1 0 75 7 181
2017 AS-01 36 31 24 8 0 0 0 68 8 37
2017 AS-02 43 26 19 3 6 3 0 71 9 32
2017 AS-03 62 18 14 4 2 0 0 80 6 50
2017 AS-04 42 42 16 0 0 0 0 84 0 21
2017 AS-05 38 35 22 5 0 0 0 74 5 23
2014 AS 41 33 13 9 4 0 0 74 13 258
2014 AS-01 45 24 16 11 4 0 0 69 15 75
2014 AS-02 35 33 8 10 13 0 0 69 23 48
2014 AS-03 41 37 16 6 0 0 0 78 6 63
2014 AS-04 41 41 9 9 0 0 0 82 9 22
2014 AS-05 33 39 11 11 6 0 0 72 17 18
2014 AS-06 27 47 20 0 7 0 0 73 7 15
2014 AS-07 62 23 8 8 0 0 0 85 8 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 27 11 7 4 1 1 77 11 192
2020 AS-01 40 28 13 6 14 0 0 68 19 38
2020 AS-02 57 28 7 6 2 0 0 85 8 44
2020 AS-03 55 23 15 6 0 0 0 79 6 40
2020 AS-04 38 24 14 13 5 5 0 66 19 25
2020 AS-05 55 20 9 16 0 0 0 75 16 21
2019 AS 49 21 12 9 7 2 0 72 16 191
2019 AS-01 54 20 18 2 6 0 0 74 8 47
2019 AS-02 44 30 3 8 10 5 0 78 19 29
2019 AS-03 39 23 10 19 8 2 0 63 27 48
2019 AS-04 49 18 23 0 4 6 0 71 4 22
2019 AS-05 72 20 4 5 0 0 0 91 5 21
2018 AS 37 22 20 10 10 1 0 60 20 189
2018 AS-01 33 21 19 14 13 0 0 54 27 37
2018 AS-02 25 26 20 13 14 3 0 52 28 34
2018 AS-03 41 25 17 8 8 0 0 67 16 47
2018 AS-04 47 19 23 8 3 0 0 66 11 26
2018 AS-05 45 13 30 7 5 0 0 58 12 16
2017 AS 41 19 18 13 7 2 0 62 20 181
2017 AS-01 37 26 19 13 6 0 0 62 18 37
2017 AS-02 34 22 14 14 13 3 0 57 28 32
2017 AS-03 51 12 19 6 8 4 0 66 14 50
2017 AS-04 38 26 16 15 0 5 0 68 16 21
2017 AS-05 39 14 23 24 0 0 0 53 24 23
2014 AS 37 19 21 12 9 2 0 57 22 258
2014 AS-01 44 15 15 15 9 3 0 60 25 75
2014 AS-02 35 17 17 17 13 2 0 53 30 48
2014 AS-03 30 24 27 11 6 2 0 55 18 63
2014 AS-04 36 18 27 14 5 0 0 55 18 22
2014 AS-05 28 33 11 6 17 0 6 65 24 18
2014 AS-06 33 20 40 0 7 0 0 53 7 15
2014 AS-07 62 0 15 8 8 8 0 67 17 13
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 24 11 2 1 2 4 86 2 192
2020 AS-01 54 24 8 3 3 0 7 85 7 38
2020 AS-02 56 23 16 0 0 0 5 83 0 45
2020 AS-03 60 24 9 2 0 5 0 88 2 40
2020 AS-04 39 37 13 0 0 4 7 86 0 24
2020 AS-05 63 21 6 5 0 0 5 89 5 21
2019 AS 51 22 15 3 2 0 6 79 5 190
2019 AS-01 38 24 23 4 2 0 8 68 7 47
2019 AS-02 42 38 16 0 0 0 5 84 0 29
2019 AS-03 56 18 6 5 4 2 9 84 10 48
2019 AS-04 59 9 19 0 0 0 13 78 0 22
2019 AS-05 64 24 12 0 0 0 0 88 0 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 27 12 3 1 0 0 84 4 193
2020 AS-01 63 15 12 5 3 0 0 79 9 38
2020 AS-02 61 26 11 2 0 0 0 87 2 45
2020 AS-03 55 32 11 2 0 0 0 87 2 40
2020 AS-04 44 34 9 4 5 3 0 81 10 25
2020 AS-05 49 34 17 0 0 0 0 83 0 21
2019 AS 58 24 10 5 1 1 1 83 7 188
2019 AS-01 61 22 15 0 0 2 0 85 0 47
2019 AS-02 45 31 11 11 3 0 0 76 14 29
2019 AS-03 62 22 7 4 0 2 2 88 4 47
2019 AS-04 65 19 6 5 5 0 0 83 10 21
2019 AS-05 61 19 10 11 0 0 0 80 11 20
2018 AS 49 34 9 5 2 1 1 84 7 189
2018 AS-01 52 30 15 0 2 0 0 83 2 37
2018 AS-02 28 52 12 2 6 0 0 81 8 34
2018 AS-03 60 30 4 4 0 0 2 92 4 47
2018 AS-04 52 28 3 17 0 0 0 79 17 26
2018 AS-05 64 24 13 0 0 0 0 87 0 16
2017 AS 50 35 8 3 3 0 0 86 7 181
2017 AS-01 50 40 0 8 0 2 0 92 8 37
2017 AS-02 46 35 12 0 6 0 0 81 6 32
2017 AS-03 55 37 4 4 0 0 0 92 4 50
2017 AS-04 61 26 9 0 4 0 0 86 4 21
2017 AS-05 41 32 22 0 5 0 0 73 5 23
2014 AS 48 33 9 8 2 0 0 81 10 258
2014 AS-01 56 25 9 5 4 0 0 81 9 75
2014 AS-02 42 33 10 15 0 0 0 75 15 48
2014 AS-03 37 46 10 6 2 0 0 83 8 63
2014 AS-04 55 27 9 0 9 0 0 82 9 22
2014 AS-05 50 22 11 17 0 0 0 72 17 18
2014 AS-06 60 40 0 0 0 0 0 100 0 15
2014 AS-07 62 31 0 8 0 0 0 92 8 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 74 17 6 3 0 0 0 91 3 193
2020 AS-01 78 14 3 5 0 0 0 92 5 38
2020 AS-02 78 16 4 2 0 0 0 94 2 45
2020 AS-03 68 18 11 3 0 0 0 86 3 40
2020 AS-04 68 20 7 5 0 0 0 88 5 25
2020 AS-05 69 20 6 5 0 0 0 89 5 21
2019 AS 62 20 8 7 2 0 1 83 9 191
2019 AS-01 69 24 7 0 0 0 0 93 0 47
2019 AS-02 52 20 17 10 0 0 0 72 10 29
2019 AS-03 59 20 6 7 2 2 4 84 10 48
2019 AS-04 63 13 4 10 9 0 0 76 20 22
2019 AS-05 52 30 9 10 0 0 0 82 10 21
2018 AS 52 31 9 3 4 0 0 83 8 189
2018 AS-01 62 20 9 3 5 2 0 83 8 37
2018 AS-02 34 50 8 3 6 0 0 84 8 34
2018 AS-03 60 26 6 6 2 0 0 86 9 47
2018 AS-04 51 32 12 0 5 0 0 83 5 26
2018 AS-05 50 43 7 0 0 0 0 93 0 16
2017 AS 62 23 9 3 2 0 0 86 6 181
2017 AS-01 69 26 2 2 0 0 0 95 2 37
2017 AS-02 53 28 9 6 3 0 0 81 10 32
2017 AS-03 68 22 8 2 0 0 0 90 2 50
2017 AS-04 66 26 0 4 0 0 4 96 4 21
2017 AS-05 48 17 23 4 8 0 0 65 12 23
2014 AS 60 24 6 5 5 0 0 84 11 256
2014 AS-01 64 19 7 3 8 0 0 83 11 75
2014 AS-02 58 23 2 8 8 0 0 81 17 48
2014 AS-03 54 33 8 2 3 0 0 87 5 61
2014 AS-04 64 23 5 5 5 0 0 86 9 22
2014 AS-05 56 17 6 22 0 0 0 72 22 18
2014 AS-06 60 33 7 0 0 0 0 93 0 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 27 8 6 3 2 0 82 10 193
2020 AS-01 46 28 3 18 2 3 0 76 21 38
2020 AS-02 61 28 8 2 0 0 0 90 2 45
2020 AS-03 51 23 18 2 3 2 0 75 6 40
2020 AS-04 52 27 7 4 11 0 0 79 14 25
2020 AS-05 54 19 10 6 6 5 0 77 13 21
2019 AS 50 32 7 5 4 2 0 84 9 190
2019 AS-01 56 37 2 4 0 0 0 93 4 47
2019 AS-02 62 27 3 3 4 0 0 90 7 29
2019 AS-03 41 33 6 6 8 5 2 79 15 48
2019 AS-04 39 35 13 5 4 4 0 77 9 22
2019 AS-05 47 28 15 5 5 0 0 75 10 20
2018 AS 34 36 17 7 5 1 0 71 13 188
2018 AS-01 42 22 15 8 13 0 0 64 21 36
2018 AS-02 20 51 22 2 3 3 0 72 5 34
2018 AS-03 41 33 14 5 4 2 0 76 9 47
2018 AS-04 23 49 18 8 3 0 0 71 11 26
2018 AS-05 32 36 20 12 0 0 0 68 12 16
2017 AS 31 42 14 6 5 2 0 75 11 181
2017 AS-01 33 41 13 5 6 3 0 75 11 37
2017 AS-02 28 35 22 3 9 3 0 66 12 32
2017 AS-03 33 48 6 4 5 4 0 84 10 50
2017 AS-04 28 47 16 4 4 0 0 76 8 21
2017 AS-05 22 39 20 19 0 0 0 61 19 23
2014 AS 35 38 12 6 7 2 0 74 13 258
2014 AS-01 39 35 11 3 9 4 0 76 13 75
2014 AS-02 33 33 8 13 13 0 0 67 25 48
2014 AS-03 27 41 21 5 5 2 0 69 10 63
2014 AS-04 32 55 5 9 0 0 0 86 9 22
2014 AS-05 28 39 22 6 6 0 0 67 11 18
2014 AS-06 40 40 7 7 7 0 0 80 13 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 28 10 7 2 0 0 80 9 192
2020 AS-01 49 26 11 9 5 0 0 75 14 38
2020 AS-02 57 33 8 2 0 0 0 90 2 45
2020 AS-03 48 28 14 8 0 2 0 78 8 39
2020 AS-04 55 23 7 4 11 0 0 79 14 25
2020 AS-05 45 28 15 12 0 0 0 73 12 21
2019 AS 51 30 7 5 5 1 0 83 10 189
2019 AS-01 61 26 7 4 0 2 0 89 4 47
2019 AS-02 54 33 6 3 4 0 0 87 7 29
2019 AS-03 40 32 10 5 10 2 2 74 15 47
2019 AS-04 43 40 5 4 4 4 0 87 9 22
2019 AS-05 47 34 9 5 5 0 0 81 10 20
2018 AS 35 36 13 9 6 2 0 72 15 187
2018 AS-01 36 30 16 5 13 0 0 66 18 36
2018 AS-02 20 46 13 16 3 3 0 68 19 34
2018 AS-03 45 32 11 6 2 4 0 80 9 46
2018 AS-04 40 35 11 3 11 0 0 74 15 26
2018 AS-05 32 43 13 12 0 0 0 75 12 16
2017 AS 34 36 14 10 5 0 0 70 16 181
2017 AS-01 31 33 10 19 6 0 0 65 25 37
2017 AS-02 32 34 19 6 9 0 0 66 15 32
2017 AS-03 37 37 15 4 6 2 0 75 10 50
2017 AS-04 38 43 10 4 4 0 0 81 8 21
2017 AS-05 25 40 11 24 0 0 0 65 24 23
2014 AS 32 36 15 9 8 0 0 68 17 257
2014 AS-01 29 40 13 5 12 0 0 69 17 75
2014 AS-02 33 23 21 13 10 0 0 56 23 48
2014 AS-03 31 37 16 11 5 0 0 68 16 62
2014 AS-04 36 36 18 9 0 0 0 73 9 22
2014 AS-05 22 50 6 11 11 0 0 72 22 18
2014 AS-06 33 33 20 7 7 0 0 67 13 15
2014 AS-07 54 38 0 8 0 0 0 92 8 13

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 31 10 7 4 3 0 78 11 192
2020 AS-01 39 23 15 6 11 7 0 66 18 37
2020 AS-02 52 34 4 9 0 2 0 87 9 45
2020 AS-03 45 37 6 7 0 5 0 86 7 40
2020 AS-04 48 27 16 4 5 0 0 75 9 25
2020 AS-05 40 24 19 11 6 0 0 64 17 21
2019 AS 43 31 11 7 4 3 0 78 11 189
2019 AS-01 54 33 7 6 0 0 0 87 6 47
2019 AS-02 50 25 17 3 4 0 0 76 7 29
2019 AS-03 32 28 14 6 8 11 2 69 16 48
2019 AS-04 37 35 13 10 0 4 0 75 11 21
2019 AS-05 37 39 15 5 5 0 0 76 10 20
2018 AS 24 38 18 9 7 4 0 64 17 188
2018 AS-01 25 34 16 12 13 0 0 59 25 36
2018 AS-02 20 34 15 13 10 9 0 59 25 34
2018 AS-03 31 33 20 5 2 9 0 70 8 47
2018 AS-04 15 53 16 8 8 0 0 68 16 26
2018 AS-05 31 32 28 10 0 0 0 63 10 16
2017 AS 31 34 16 12 5 2 0 66 17 181
2017 AS-01 29 30 17 16 6 3 0 60 23 37
2017 AS-02 28 31 17 10 9 6 0 63 20 32
2017 AS-03 37 32 20 6 4 2 0 70 10 50
2017 AS-04 36 45 0 15 4 0 0 81 19 21
2017 AS-05 17 43 17 24 0 0 0 59 24 23
2014 AS 23 38 18 11 8 2 0 62 19 258
2014 AS-01 16 35 24 12 9 4 0 53 22 75
2014 AS-02 35 25 10 17 10 2 0 62 28 48
2014 AS-03 17 49 24 3 6 0 0 67 10 63
2014 AS-04 32 32 14 23 0 0 0 64 23 22
2014 AS-05 6 44 22 17 11 0 0 50 28 18
2014 AS-06 27 53 7 7 7 0 0 80 13 15
2014 AS-07 46 38 0 8 0 8 0 92 8 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 31 12 9 5 1 0 73 14 192
2020 AS-01 42 31 11 6 11 0 0 72 17 38
2020 AS-02 42 34 11 13 0 0 0 76 13 45
2020 AS-03 43 23 23 5 0 5 0 70 6 40
2020 AS-04 40 33 9 8 11 0 0 73 18 25
2020 AS-05 35 27 16 9 12 0 0 63 21 21
2019 AS 39 34 11 11 5 0 0 73 16 190
2019 AS-01 48 33 11 8 0 0 0 81 8 47
2019 AS-02 40 26 11 16 7 0 0 66 23 29
2019 AS-03 28 37 12 12 8 2 2 67 20 48
2019 AS-04 35 37 13 10 4 0 0 72 14 22
2019 AS-05 51 30 5 9 5 0 0 81 14 20
2018 AS 25 35 16 15 9 1 0 60 24 188
2018 AS-01 28 27 21 8 15 0 0 55 23 36
2018 AS-02 17 26 21 21 15 0 0 43 36 34
2018 AS-03 29 39 10 18 4 0 0 68 22 47
2018 AS-04 20 48 20 8 3 0 0 68 12 26
2018 AS-05 30 45 14 6 5 0 0 75 11 16
2017 AS 28 35 15 13 8 1 0 63 22 181
2017 AS-01 24 30 22 8 17 0 0 54 25 37
2017 AS-02 24 35 16 20 6 0 0 58 25 32
2017 AS-03 35 35 8 16 6 0 0 70 23 50
2017 AS-04 25 46 16 10 4 0 0 70 14 21
2017 AS-05 22 31 23 20 5 0 0 53 24 23
2014 AS 21 40 16 14 9 1 0 62 22 258
2014 AS-01 17 36 19 12 12 4 0 56 25 75
2014 AS-02 23 31 21 13 13 0 0 54 25 48
2014 AS-03 13 52 14 14 6 0 0 65 21 63
2014 AS-04 32 41 5 23 0 0 0 73 23 22
2014 AS-05 17 39 17 22 6 0 0 56 28 18
2014 AS-06 27 47 7 13 7 0 0 73 20 15
2014 AS-07 54 31 15 0 0 0 0 85 0 13
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 34 14 2 2 0 0 82 5 193
2020 AS-01 57 31 9 0 3 0 0 88 3 38
2020 AS-02 54 30 11 2 2 0 0 85 5 45
2020 AS-03 45 30 17 4 2 0 0 76 7 40
2020 AS-04 41 48 11 0 0 0 0 89 0 25
2020 AS-05 36 34 21 4 5 0 0 70 9 21
2019 AS 42 32 12 12 2 0 0 74 14 190
2019 AS-01 44 37 7 10 2 0 0 81 12 47
2019 AS-02 34 37 11 15 4 0 0 70 18 29
2019 AS-03 40 30 22 4 4 0 0 70 8 48
2019 AS-04 36 41 9 14 0 0 0 77 14 22
2019 AS-05 56 15 9 20 0 0 0 71 20 21
2018 AS 31 39 12 11 7 0 0 70 18 188
2018 AS-01 30 35 8 12 15 0 0 65 27 37
2018 AS-02 20 36 16 18 11 0 0 55 29 34
2018 AS-03 42 45 8 2 2 0 0 87 4 47
2018 AS-04 22 49 17 8 3 0 0 71 12 26
2018 AS-05 50 19 19 12 0 0 0 69 12 16
2017 AS 33 35 15 11 6 0 0 68 18 181
2017 AS-01 30 32 16 20 2 0 0 62 22 37
2017 AS-02 24 39 12 13 12 0 0 63 25 32
2017 AS-03 34 38 14 10 4 0 0 72 14 50
2017 AS-04 38 45 10 0 8 0 0 83 8 21
2017 AS-05 32 26 26 13 3 0 0 58 16 23
2014 AS 36 37 8 13 7 0 0 72 20 258
2014 AS-01 36 39 3 12 11 0 0 75 23 75
2014 AS-02 35 35 8 13 8 0 0 71 21 48
2014 AS-03 25 41 13 14 6 0 0 67 21 63
2014 AS-04 36 45 9 9 0 0 0 82 9 22
2014 AS-05 44 28 11 11 6 0 0 72 17 18
2014 AS-06 40 27 13 13 7 0 0 67 20 15
2014 AS-07 62 31 0 8 0 0 0 92 8 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 41 9 4 3 0 0 85 6 192
2020 AS-01 51 31 15 0 3 0 0 82 3 38
2020 AS-02 54 40 4 2 0 0 0 94 2 45
2020 AS-03 31 52 10 4 3 0 0 83 8 40
2020 AS-04 36 33 17 8 6 0 0 69 13 24
2020 AS-05 40 45 10 0 5 0 0 85 5 21
2019 AS 36 43 10 8 3 0 0 80 10 188
2019 AS-01 33 42 18 4 2 0 0 75 6 47
2019 AS-02 28 43 15 11 3 0 0 71 14 29
2019 AS-03 47 38 7 4 4 0 0 85 8 47
2019 AS-04 28 48 4 15 4 0 0 76 20 21
2019 AS-05 38 47 4 11 0 0 0 85 11 21
2018 AS 36 43 11 7 3 1 0 80 10 189
2018 AS-01 42 34 11 10 4 0 0 76 14 37
2018 AS-02 27 50 11 6 6 0 0 77 12 34
2018 AS-03 44 41 10 0 2 2 0 87 2 47
2018 AS-04 22 48 21 9 0 0 0 70 9 26
2018 AS-05 39 51 0 6 5 0 0 89 11 16
2017 AS 34 43 7 12 4 1 0 78 16 181
2017 AS-01 31 45 10 12 0 0 2 77 12 37
2017 AS-02 24 49 6 9 9 3 0 75 19 32
2017 AS-03 41 41 4 12 2 0 0 82 14 50
2017 AS-04 34 36 15 11 4 0 0 70 15 21
2017 AS-05 31 43 4 19 3 0 0 74 22 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 27 14 4 1 0 0 81 5 193
2020 AS-01 52 29 10 3 6 0 0 81 9 38
2020 AS-02 60 23 12 5 0 0 0 83 5 45
2020 AS-03 42 32 24 2 0 0 0 74 2 40
2020 AS-04 44 21 22 9 0 3 0 68 9 25
2020 AS-05 60 34 6 0 0 0 0 94 0 21
2019 AS 54 28 10 4 3 0 1 83 7 190
2019 AS-01 55 33 11 0 2 0 0 87 2 47
2019 AS-02 40 37 17 0 6 0 0 77 6 29
2019 AS-03 57 28 7 2 2 0 4 88 4 48
2019 AS-04 67 19 0 14 0 0 0 86 14 22
2019 AS-05 49 28 10 13 0 0 0 78 13 20
2018 AS 49 34 9 6 2 0 0 83 8 187
2018 AS-01 55 30 3 6 5 2 0 86 11 37
2018 AS-02 39 44 9 6 2 0 0 83 8 34
2018 AS-03 55 27 12 4 2 0 0 82 6 47
2018 AS-04 47 44 3 5 0 0 0 92 5 26
2018 AS-05 68 19 14 0 0 0 0 86 0 15
2017 AS 46 33 10 5 4 1 1 81 9 181
2017 AS-01 43 41 3 5 2 3 2 89 8 37
2017 AS-02 40 35 3 12 9 0 0 75 22 32
2017 AS-03 57 25 14 2 0 0 2 83 2 50
2017 AS-04 53 43 0 0 4 0 0 96 4 21
2017 AS-05 32 34 27 8 0 0 0 66 8 23
2014 AS 50 28 11 5 5 0 0 79 10 258
2014 AS-01 57 17 11 8 7 0 0 75 15 75
2014 AS-02 54 23 13 2 8 0 0 77 10 48
2014 AS-03 38 41 13 5 3 0 0 79 8 63
2014 AS-04 45 41 9 0 5 0 0 86 5 22
2014 AS-05 44 33 11 6 6 0 0 78 11 18
2014 AS-06 47 47 7 0 0 0 0 93 0 15
2014 AS-07 77 8 8 8 0 0 0 85 8 13

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 35 7 7 3 0 1 83 10 191
2020 AS-01 50 29 10 3 8 0 0 79 11 38
2020 AS-02 40 53 5 2 0 0 0 93 2 43
2020 AS-03 50 33 2 9 7 0 0 83 15 40
2020 AS-04 49 35 0 13 0 0 4 87 13 25
2020 AS-05 57 10 18 10 0 0 5 70 10 21
2019 AS 44 36 8 8 3 0 1 81 12 191
2019 AS-01 34 38 16 11 2 0 0 72 13 47
2019 AS-02 35 34 12 12 7 0 0 69 19 29
2019 AS-03 55 35 2 2 4 0 3 92 6 48
2019 AS-04 51 35 5 5 5 0 0 86 9 22
2019 AS-05 43 44 0 13 0 0 0 87 13 21
2018 AS 39 43 7 7 2 0 3 83 9 189
2018 AS-01 44 37 12 3 4 0 0 81 7 37
2018 AS-02 37 46 6 8 3 0 0 84 11 34
2018 AS-03 34 45 8 6 3 0 4 82 9 47
2018 AS-04 54 43 3 0 0 0 0 97 0 26
2018 AS-05 43 46 6 5 0 0 0 89 5 16
2017 AS 41 37 6 11 4 0 1 79 15 180
2017 AS-01 44 38 4 9 2 2 0 84 12 37
2017 AS-02 20 35 13 22 10 0 0 56 32 32
2017 AS-03 43 40 0 10 4 0 2 85 15 50
2017 AS-04 59 36 5 0 0 0 0 95 0 21
2017 AS-05 38 42 9 6 5 0 0 80 10 23
2014 AS 47 33 8 9 3 0 0 81 11 258
2014 AS-01 35 45 7 11 3 0 0 80 13 75
2014 AS-02 46 27 10 13 4 0 0 73 17 48
2014 AS-03 44 40 5 8 3 0 0 84 11 63
2014 AS-04 73 23 5 0 0 0 0 95 0 22
2014 AS-05 67 22 6 0 6 0 0 89 6 18
2014 AS-06 47 20 20 13 0 0 0 67 13 15
2014 AS-07 69 15 15 0 0 0 0 85 0 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 18 15 4 1 3 1 80 5 193
2020 AS-01 59 23 4 8 3 3 0 84 11 38
2020 AS-02 65 20 10 4 0 0 0 85 4 45
2020 AS-03 55 15 22 7 0 0 0 70 7 40
2020 AS-04 41 24 19 0 0 16 0 78 0 25
2020 AS-05 60 8 23 0 0 0 9 75 0 21

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 31 12 6 3 3 0 79 9 192
2020 AS-01 49 18 12 5 11 5 0 71 16 37
2020 AS-02 42 38 4 10 0 7 0 86 10 45
2020 AS-03 47 32 15 5 0 0 0 80 5 40
2020 AS-04 43 32 18 0 4 3 0 78 4 25
2020 AS-05 44 29 26 0 0 0 0 74 0 21
2019 AS 46 28 10 8 7 2 0 76 15 190
2019 AS-01 48 30 13 4 2 2 0 80 6 47
2019 AS-02 47 31 11 3 7 0 0 79 11 29
2019 AS-03 36 33 7 14 11 0 0 69 24 47
2019 AS-04 47 26 9 9 0 9 0 81 9 22
2019 AS-05 57 30 0 9 5 0 0 87 13 21
2018 AS 34 34 15 6 9 2 0 69 16 185
2018 AS-01 36 35 11 3 15 0 0 70 18 36
2018 AS-02 17 39 18 6 13 6 0 60 20 33
2018 AS-03 37 32 17 7 6 2 0 70 13 47
2018 AS-04 22 51 14 9 3 0 0 73 13 26
2018 AS-05 46 34 15 5 0 0 0 80 5 15
2017 AS 35 31 10 10 6 7 1 72 17 181
2017 AS-01 20 27 12 12 21 8 0 51 36 37
2017 AS-02 25 39 3 17 3 13 0 73 23 32
2017 AS-03 42 30 10 10 0 6 1 78 11 50
2017 AS-04 40 36 9 10 0 4 0 80 11 21
2017 AS-05 52 22 22 0 0 5 0 77 0 23
2014 AS 36 33 12 12 5 2 0 70 17 258
2014 AS-01 36 28 11 16 7 3 0 66 23 75
2014 AS-02 27 40 6 19 4 4 0 70 24 48
2014 AS-03 29 37 21 11 2 0 2 66 13 63
2014 AS-04 45 41 9 0 5 0 0 86 5 22
2014 AS-05 39 39 11 6 6 0 0 78 11 18
2014 AS-06 53 13 20 7 7 0 0 67 13 15
2014 AS-07 54 23 8 0 15 0 0 77 15 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 22 20 13 11 4 5 52 26 191
2020 AS-01 34 21 15 8 16 2 3 58 26 37
2020 AS-02 26 34 13 13 2 8 4 68 18 44
2020 AS-03 14 26 31 12 15 0 2 42 27 40
2020 AS-04 17 10 25 20 14 3 11 32 39 25
2020 AS-05 40 16 11 15 13 0 5 59 29 21
2019 AS 20 28 14 17 17 0 3 50 35 190
2019 AS-01 21 38 24 9 6 0 2 61 15 47
2019 AS-02 22 27 15 19 10 0 6 53 31 29
2019 AS-03 14 24 13 17 27 2 3 41 46 47
2019 AS-04 22 4 9 42 18 0 4 27 63 22
2019 AS-05 23 44 0 13 20 0 0 67 33 21
2018 AS 17 23 12 19 24 1 3 43 45 186
2018 AS-01 24 21 18 11 21 2 3 47 34 36
2018 AS-02 11 21 18 23 21 0 5 34 47 34
2018 AS-03 14 31 4 15 30 2 2 48 48 47
2018 AS-04 7 13 22 35 23 0 0 20 58 26
2018 AS-05 27 46 0 21 6 0 0 73 27 15
2017 AS 17 25 8 20 20 2 8 46 45 180
2017 AS-01 18 27 3 17 30 3 3 47 50 37
2017 AS-02 10 29 11 17 22 6 5 44 43 32
2017 AS-03 20 22 6 24 11 0 16 51 42 50
2017 AS-04 10 21 20 16 23 4 5 35 43 20
2017 AS-05 14 28 9 33 12 0 4 44 47 23
2014 AS 15 17 17 21 22 2 5 34 47 258
2014 AS-01 19 15 13 25 21 4 3 36 50 75
2014 AS-02 13 10 19 25 29 0 4 24 57 48
2014 AS-03 8 24 24 17 22 2 3 33 42 63
2014 AS-04 23 23 18 14 18 0 5 48 33 22
2014 AS-05 17 17 11 33 17 0 6 35 53 18
2014 AS-06 13 20 20 7 20 0 20 42 33 15
2014 AS-07 23 15 8 15 23 0 15 45 45 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 19 11 4 1 2 3 84 5 192
2020 AS-01 50 23 8 6 0 8 5 84 7 37
2020 AS-02 59 23 6 4 3 0 4 86 7 45
2020 AS-03 59 23 10 5 0 0 3 85 5 40
2020 AS-04 65 20 12 3 0 0 0 85 3 25
2020 AS-05 69 5 20 0 0 6 0 78 0 21
2019 AS 68 14 8 3 2 0 4 86 5 191
2019 AS-01 70 9 9 2 2 0 8 86 5 47
2019 AS-02 62 21 8 0 3 0 6 88 3 29
2019 AS-03 64 16 12 7 0 0 2 81 7 48
2019 AS-04 77 19 0 0 0 0 4 100 0 22
2019 AS-05 67 5 13 6 9 0 0 72 15 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 14 10 3 2 3 4 83 6 192
2020 AS-01 50 17 11 3 7 8 5 76 12 38
2020 AS-02 58 15 22 0 2 0 4 75 2 45
2020 AS-03 68 8 6 12 0 3 3 81 13 39
2020 AS-04 70 14 5 3 0 3 4 91 4 25
2020 AS-05 68 12 9 0 0 6 5 89 0 21
2019 AS 58 17 8 6 4 2 5 81 10 190
2019 AS-01 44 15 15 7 2 4 12 71 11 47
2019 AS-02 46 20 5 8 6 6 9 77 17 29
2019 AS-03 69 18 4 7 2 0 0 87 9 48
2019 AS-04 73 9 9 0 5 0 4 86 5 22
2019 AS-05 61 25 4 10 0 0 0 85 10 20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 85 4 3 2 0 3 3 94 2 193
2020 AS-01 78 3 3 2 0 13 2 94 3 38
2020 AS-02 85 4 5 2 0 0 4 93 2 45
2020 AS-03 84 6 2 2 0 0 5 95 2 40
2020 AS-04 91 0 0 5 0 0 3 94 6 25
2020 AS-05 88 6 0 0 0 6 0 100 0 21
2019 AS 76 11 3 1 3 1 5 93 4 191
2019 AS-01 63 16 4 0 2 4 10 93 2 47
2019 AS-02 76 8 0 0 7 0 9 92 8 29
2019 AS-03 86 6 0 2 5 2 0 93 7 48
2019 AS-04 73 14 4 5 0 0 4 91 5 22
2019 AS-05 86 10 4 0 0 0 0 96 0 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 75 12 3 1 2 2 6 94 3 191
2020 AS-01 50 19 7 3 8 8 5 79 13 38
2020 AS-02 80 11 2 0 0 0 7 98 0 44
2020 AS-03 75 14 0 2 0 0 8 98 2 40
2020 AS-04 88 8 0 0 0 0 3 100 0 25
2020 AS-05 89 5 0 0 0 6 0 100 0 21
2019 AS 81 7 0 0 1 2 8 98 2 190
2019 AS-01 66 9 2 2 2 2 17 93 5 47
2019 AS-02 81 7 0 0 0 3 9 100 0 29
2019 AS-03 92 2 0 0 2 3 2 98 2 48
2019 AS-04 87 4 0 0 0 0 9 100 0 22
2019 AS-05 85 15 0 0 0 0 0 100 0 20

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 36 13 3 3 0 0 80 7 190
2020 AS-01 36 36 16 6 5 0 0 72 11 38
2020 AS-02 51 34 10 4 0 0 0 86 4 43
2020 AS-03 43 40 12 2 2 0 0 84 5 40
2020 AS-04 37 37 13 3 9 0 0 74 13 25
2020 AS-05 45 31 19 0 5 0 0 76 5 21
2019 AS 41 38 10 5 5 0 0 80 11 190
2019 AS-01 44 32 14 6 2 0 2 78 8 47
2019 AS-02 34 43 12 3 7 0 0 77 11 29
2019 AS-03 43 33 12 4 9 0 0 76 13 48
2019 AS-04 34 43 9 10 4 0 0 77 14 22
2019 AS-05 46 45 0 5 4 0 0 91 9 21
2018 AS 40 37 10 7 5 1 0 78 12 186
2018 AS-01 29 41 12 9 7 2 0 72 16 36
2018 AS-02 27 47 12 9 6 0 0 74 14 34
2018 AS-03 49 28 8 6 7 2 0 79 13 47
2018 AS-04 45 37 13 5 0 0 0 82 5 25
2018 AS-05 56 25 19 0 0 0 0 81 0 16
2017 AS 42 31 10 12 5 0 0 72 18 180
2017 AS-01 30 27 8 28 6 2 0 58 34 37
2017 AS-02 34 29 21 10 6 0 0 63 16 31
2017 AS-03 49 28 9 10 4 0 0 77 14 50
2017 AS-04 43 44 5 0 8 0 0 87 8 21
2017 AS-05 45 35 10 5 5 0 0 80 9 23
2014 AS 29 45 9 10 7 0 0 74 17 258
2014 AS-01 27 44 13 7 9 0 0 71 16 75
2014 AS-02 29 44 6 10 8 0 2 74 19 48
2014 AS-03 24 46 13 11 6 0 0 70 17 63
2014 AS-04 36 41 0 23 0 0 0 77 23 22
2014 AS-05 33 39 11 11 6 0 0 72 17 18
2014 AS-06 33 53 0 0 13 0 0 87 13 15
2014 AS-07 38 62 0 0 0 0 0 100 0 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 30 12 3 4 1 1 81 7 193
2020 AS-01 45 22 16 6 9 3 0 69 15 38
2020 AS-02 50 33 12 2 0 0 2 85 2 45
2020 AS-03 48 39 9 0 5 0 0 87 5 40
2020 AS-04 37 32 18 5 4 3 0 72 9 25
2020 AS-05 49 27 14 4 5 0 0 77 9 21
2019 AS 47 32 12 3 3 0 1 81 7 190
2019 AS-01 42 34 18 4 0 0 2 78 4 47
2019 AS-02 40 41 12 5 3 0 0 80 8 29
2019 AS-03 51 25 13 2 6 2 2 79 8 48
2019 AS-04 43 48 9 0 0 0 0 91 0 22
2019 AS-05 56 26 5 4 9 0 0 82 13 21
2018 AS 44 31 11 7 5 0 1 76 12 187
2018 AS-01 46 20 15 9 8 0 3 67 17 36
2018 AS-02 35 39 15 2 8 0 0 75 11 34
2018 AS-03 49 33 4 9 4 0 0 83 13 47
2018 AS-04 39 36 19 5 0 0 0 76 5 25
2018 AS-05 68 21 6 6 0 0 0 88 6 16
2017 AS 44 32 11 9 3 0 0 76 12 180
2017 AS-01 36 28 14 20 3 0 0 64 23 37
2017 AS-02 34 44 9 9 3 0 0 78 13 31
2017 AS-03 48 34 12 4 2 0 0 82 6 50
2017 AS-04 52 29 14 0 4 0 0 81 4 21
2017 AS-05 53 28 10 4 5 0 0 81 8 23
2014 AS 38 37 12 9 4 0 0 75 13 258
2014 AS-01 37 35 11 12 5 0 0 72 17 75
2014 AS-02 42 35 13 4 6 0 0 77 10 48
2014 AS-03 32 37 19 10 3 0 0 68 13 63
2014 AS-04 45 41 9 5 0 0 0 86 5 22
2014 AS-05 39 44 6 11 0 0 0 83 11 18
2014 AS-06 27 47 13 0 13 0 0 73 13 15
2014 AS-07 54 46 0 0 0 0 0 100 0 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 40 6 6 2 0 0 86 8 193
2020 AS-01 49 26 10 9 6 0 0 75 15 38
2020 AS-02 56 39 4 2 0 0 0 94 2 45
2020 AS-03 36 52 4 8 0 0 0 88 8 40
2020 AS-04 40 44 3 9 4 0 0 84 13 25
2020 AS-05 37 43 10 4 5 0 0 81 9 21
2019 AS 52 34 8 4 2 0 0 86 6 189
2019 AS-01 47 42 7 4 0 0 0 89 4 46
2019 AS-02 60 24 9 3 4 0 0 84 7 28
2019 AS-03 49 32 13 0 6 0 0 81 6 48
2019 AS-04 54 42 0 4 0 0 0 96 4 22
2019 AS-05 47 35 4 13 0 0 0 82 13 21
2018 AS 39 34 16 6 3 0 0 74 10 184
2018 AS-01 34 24 20 12 7 0 3 59 20 35
2018 AS-02 36 47 9 0 8 0 0 83 8 33
2018 AS-03 46 35 11 4 2 2 0 82 7 47
2018 AS-04 39 33 28 0 0 0 0 72 0 25
2018 AS-05 57 14 25 5 0 0 0 70 5 16
2017 AS 44 33 14 4 5 1 0 77 8 180
2017 AS-01 33 40 16 6 5 0 0 73 11 37
2017 AS-02 34 28 19 6 9 3 0 64 16 31
2017 AS-03 54 32 10 2 2 0 0 86 4 50
2017 AS-04 47 34 15 0 4 0 0 81 4 21
2017 AS-05 49 32 14 0 5 0 0 81 5 23
2014 AS 37 42 9 8 5 0 0 79 12 258
2014 AS-01 40 35 8 13 4 0 0 75 17 75
2014 AS-02 40 40 8 2 8 2 0 81 11 48
2014 AS-03 27 52 11 5 5 0 0 79 10 63
2014 AS-04 45 41 5 5 5 0 0 86 9 22
2014 AS-05 44 39 6 11 0 0 0 83 11 18
2014 AS-06 20 60 13 7 0 0 0 80 7 15
2014 AS-07 46 38 8 8 0 0 0 85 8 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 42 13 3 1 1 1 83 4 190
2020 AS-01 37 40 13 6 0 5 0 80 7 38
2020 AS-02 40 43 15 0 0 0 2 84 0 45
2020 AS-03 40 47 4 2 6 0 0 88 8 39
2020 AS-04 46 36 13 6 0 0 0 82 6 24
2020 AS-05 41 37 21 0 0 0 0 79 0 20
2019 AS 34 38 16 8 2 3 0 74 10 191
2019 AS-01 32 32 24 6 0 6 0 68 6 47
2019 AS-02 21 47 21 7 4 0 0 68 11 29
2019 AS-03 31 35 25 5 2 2 0 68 7 48
2019 AS-04 52 34 5 9 0 0 0 86 9 22
2019 AS-05 47 34 0 14 0 5 0 85 15 21
2018 AS 30 39 17 6 5 2 1 71 11 186
2018 AS-01 29 40 15 3 10 0 3 71 13 36
2018 AS-02 14 35 33 3 8 6 0 52 12 34
2018 AS-03 36 43 13 2 7 0 0 79 9 47
2018 AS-04 35 39 10 16 0 0 0 74 16 26
2018 AS-05 48 26 21 0 0 5 0 78 0 15
2017 AS 28 39 21 6 3 3 0 69 9 180
2017 AS-01 22 38 18 16 6 0 0 60 22 37
2017 AS-02 23 46 22 3 0 6 0 74 3 32
2017 AS-03 33 31 31 0 2 4 0 66 2 50
2017 AS-04 37 49 5 0 4 4 0 90 4 21
2017 AS-05 18 46 27 4 0 5 0 67 4 23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 26 6 4 2 0 0 88 6 193
2020 AS-01 47 38 8 3 3 0 0 85 6 38
2020 AS-02 70 23 5 2 0 0 0 92 2 45
2020 AS-03 62 23 6 6 2 0 0 85 9 40
2020 AS-04 72 25 0 3 0 0 0 97 3 25
2020 AS-05 50 34 10 0 5 0 0 85 5 21
2019 AS 66 21 3 6 4 1 0 88 10 189
2019 AS-01 59 27 10 2 0 2 0 88 2 47
2019 AS-02 53 37 0 6 4 0 0 90 10 28
2019 AS-03 66 19 0 10 6 0 0 85 15 48
2019 AS-04 86 10 4 0 0 0 0 96 0 22
2019 AS-05 64 22 0 9 4 0 0 86 14 20
2018 AS 57 27 7 5 4 0 0 84 9 188
2018 AS-01 52 32 5 0 9 0 2 86 9 37
2018 AS-02 38 33 12 8 8 0 0 71 17 34
2018 AS-03 66 19 9 6 0 0 0 85 6 46
2018 AS-04 70 27 3 0 0 0 0 97 0 26
2018 AS-05 49 32 14 0 5 0 0 82 5 16
2017 AS 55 27 8 6 2 1 0 83 8 181
2017 AS-01 63 18 10 8 0 0 0 81 8 37
2017 AS-02 35 36 14 10 3 3 0 73 13 32
2017 AS-03 61 28 4 4 2 0 0 90 6 50
2017 AS-04 55 31 9 5 0 0 0 86 5 21
2017 AS-05 59 24 9 9 0 0 0 82 9 23
2014 AS 54 29 6 5 6 0 0 83 10 258
2014 AS-01 63 17 7 7 7 0 0 80 13 75
2014 AS-02 52 33 6 2 6 0 0 85 8 48
2014 AS-03 46 40 8 0 6 0 0 86 6 63
2014 AS-04 55 27 9 9 0 0 0 82 9 22
2014 AS-05 72 11 0 6 11 0 0 83 17 18
2014 AS-06 53 33 7 7 0 0 0 87 7 15
2014 AS-07 38 46 0 8 8 0 0 85 15 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 30 15 5 2 0 0 78 6 192
2020 AS-01 52 30 9 6 3 0 0 82 9 38
2020 AS-02 62 20 15 3 0 0 0 82 3 44
2020 AS-03 30 47 20 3 0 0 0 77 3 40
2020 AS-04 41 36 15 3 5 0 0 76 9 25
2020 AS-05 48 27 25 0 0 0 0 75 0 21
2019 AS 45 34 14 5 1 0 0 80 7 191
2019 AS-01 38 35 19 4 2 0 2 75 6 47
2019 AS-02 56 37 7 0 0 0 0 93 0 29
2019 AS-03 52 27 15 2 2 2 0 80 4 48
2019 AS-04 54 29 9 8 0 0 0 83 8 22
2019 AS-05 26 36 19 19 0 0 0 62 19 21
2018 AS 40 37 15 5 3 0 0 77 8 189
2018 AS-01 47 32 11 7 4 0 0 78 11 37
2018 AS-02 37 41 11 2 9 0 0 78 11 34
2018 AS-03 49 38 11 2 0 0 0 87 2 47
2018 AS-04 40 42 17 0 0 0 0 83 0 26
2018 AS-05 11 43 28 19 0 0 0 54 19 16
2017 AS 42 37 12 5 1 0 3 82 6 181
2017 AS-01 49 39 7 3 0 0 3 90 3 37
2017 AS-02 36 50 15 0 0 0 0 85 0 32
2017 AS-03 50 34 8 0 2 0 6 89 2 50
2017 AS-04 36 43 10 5 0 0 5 83 6 21
2017 AS-05 33 31 22 14 0 0 0 64 14 23
2014 AS 46 34 12 4 2 0 2 81 6 258
2014 AS-01 49 32 9 3 1 0 5 86 4 75
2014 AS-02 54 27 17 2 0 0 0 81 2 48
2014 AS-03 48 33 13 3 2 0 2 82 5 63
2014 AS-04 41 36 14 5 5 0 0 77 9 22
2014 AS-05 39 39 11 11 0 0 0 78 11 18
2014 AS-06 33 47 13 0 7 0 0 80 7 15
2014 AS-07 23 38 8 23 8 0 0 62 31 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 53 47 193
2020 AS-01 56 44 38
2020 AS-02 52 48 45
2020 AS-03 65 35 40
2020 AS-04 62 38 25
2020 AS-05 37 63 21

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 13 6 0 0 3 5 93 1 193
2020 AS-01 62 18 5 0 2 9 3 91 3 38
2020 AS-02 71 15 2 0 0 4 8 98 0 45
2020 AS-03 78 14 6 0 0 0 2 94 0 40
2020 AS-04 85 7 8 0 0 0 0 92 0 25
2020 AS-05 70 4 15 0 0 0 10 83 0 21

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AS 27 44 30 193
2020 AS-01 34 28 38 38
2020 AS-02 22 53 25 45
2020 AS-03 23 42 35 40
2020 AS-04 26 39 35 25
2020 AS-05 36 54 10 21
2019 AS 27 34 39 191
2019 AS-01 21 31 47 47
2019 AS-02 45 32 24 29
2019 AS-03 27 31 43 48
2019 AS-04 26 38 35 22
2019 AS-05 15 46 39 21
2018 AS 28 35 38 189
2018 AS-01 32 25 43 37
2018 AS-02 38 23 39 34
2018 AS-03 27 34 40 47
2018 AS-04 19 44 37 26
2018 AS-05 18 52 31 16
2017 AS 26 33 41 180
2017 AS-01 30 35 35 37
2017 AS-02 25 31 43 32
2017 AS-03 25 34 40 50
2017 AS-04 23 30 47 21
2017 AS-05 27 30 43 23
2014 AS 31 36 33 258
2014 AS-01 23 41 36 75
2014 AS-02 46 19 35 48
2014 AS-03 29 35 37 63
2014 AS-04 27 50 23 22
2014 AS-05 39 39 22 18
2014 AS-06 27 33 40 15
2014 AS-07 46 31 23 13

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AS 18 22 47 0 6 8 53
2020 AS-01 19 21 38 0 8 14 13
2020 AS-02 8 18 58 0 8 8 11
2020 AS-03 26 18 55 0 0 0 10
2019 AS 15 14 54 2 6 11 51
2019 AS-01 29 20 19 0 20 12 10
2019 AS-02 0 14 61 7 0 18 13
2019 AS-03 14 0 71 0 0 14 13
2018 AS 10 10 61 2 3 14 53
2018 AS-01 0 0 62 9 8 22 12
2018 AS-02 0 31 54 0 7 8 13
2018 AS-03 9 9 61 0 0 22 13
2017 AS 11 13 58 6 10 2 46
2017 AS-01 0 18 63 9 10 0 11
2017 AS-03 17 17 58 0 8 0 12
2014 AS 23 10 53 4 9999 11 80
2014 AS-01 6 18 65 0 9999 12 17
2014 AS-02 18 14 55 5 9999 9 22
2014 AS-03 39 0 50 0 9999 11 18
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 32 5 2 1 0 0 91 4 190
2020 AS-01 55 34 8 0 3 0 0 89 3 38
2020 AS-02 71 29 0 0 0 0 0 100 0 44
2020 AS-03 51 34 8 8 0 0 0 85 8 40
2020 AS-04 47 45 8 0 0 0 0 92 0 24
2020 AS-05 61 24 10 0 5 0 0 85 5 21
2019 AS 61 32 3 2 2 0 0 93 4 190
2019 AS-01 56 37 2 2 2 0 0 93 4 47
2019 AS-02 46 51 0 0 3 0 0 97 3 29
2019 AS-03 78 13 7 0 2 0 0 91 2 48
2019 AS-04 51 44 5 0 0 0 0 95 0 22
2019 AS-05 66 20 4 5 4 0 0 87 9 21
2018 AS 61 34 2 2 1 0 0 95 3 187
2018 AS-01 56 32 5 3 2 2 0 90 5 36
2018 AS-02 60 37 3 0 0 0 0 97 0 34
2018 AS-03 63 34 0 0 2 0 0 98 2 47
2018 AS-04 60 35 5 0 0 0 0 95 0 25
2018 AS-05 70 24 0 6 0 0 0 94 6 16
2017 AS 53 35 5 3 2 1 0 89 6 181
2017 AS-01 49 39 3 3 3 0 2 90 7 37
2017 AS-02 52 33 3 6 3 3 0 88 9 32
2017 AS-03 57 34 4 4 2 0 0 90 6 50
2017 AS-04 47 38 11 0 4 0 0 85 4 21
2017 AS-05 49 33 9 5 0 4 0 85 5 23
2014 AS 55 32 6 4 3 0 0 87 7 258
2014 AS-01 47 35 8 4 7 0 0 81 11 75
2014 AS-02 48 35 8 8 0 0 0 83 8 48
2014 AS-03 65 22 8 0 3 0 2 89 3 63
2014 AS-04 45 50 5 0 0 0 0 95 0 22
2014 AS-05 61 28 0 11 0 0 0 89 11 18
2014 AS-06 47 47 0 7 0 0 0 93 7 15
2014 AS-07 92 8 0 0 0 0 0 100 0 13

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 40 7 5 2 0 0 86 7 193
2020 AS-01 41 41 8 10 0 0 0 83 10 38
2020 AS-02 49 44 7 0 0 0 0 93 0 45
2020 AS-03 48 40 12 0 0 0 0 88 0 40
2020 AS-04 41 41 0 5 9 3 0 85 15 25
2020 AS-05 31 47 5 17 0 0 0 78 17 21
2019 AS 49 38 5 5 3 0 0 87 8 190
2019 AS-01 54 33 9 4 0 0 0 87 4 47
2019 AS-02 49 43 9 0 0 0 0 91 0 29
2019 AS-03 40 39 7 6 8 0 0 79 14 48
2019 AS-04 53 43 0 4 0 0 0 96 4 22
2019 AS-05 46 43 0 7 5 0 0 89 11 21
2018 AS 38 44 10 6 2 0 0 82 9 186
2018 AS-01 37 34 14 3 11 0 0 72 14 36
2018 AS-02 34 52 4 10 0 0 0 86 10 34
2018 AS-03 47 39 9 6 0 0 0 85 6 47
2018 AS-04 43 43 6 8 0 0 0 86 8 26
2018 AS-05 26 62 7 5 0 0 0 87 5 15
2017 AS 37 40 12 6 3 1 0 78 10 181
2017 AS-01 32 39 12 8 8 0 0 72 16 37
2017 AS-02 21 49 16 8 3 3 0 72 12 32
2017 AS-03 48 35 13 2 2 0 0 83 4 50
2017 AS-04 45 40 11 4 0 0 0 85 4 21
2017 AS-05 26 54 9 10 0 0 0 80 10 23
2014 AS 36 45 10 6 3 0 0 81 9 258
2014 AS-01 33 41 11 7 7 1 0 76 14 75
2014 AS-02 38 44 8 10 0 0 0 81 10 48
2014 AS-03 29 51 16 3 2 0 0 79 5 63
2014 AS-04 41 50 9 0 0 0 0 91 0 22
2014 AS-05 50 28 0 17 6 0 0 78 22 18
2014 AS-06 33 60 7 0 0 0 0 93 0 15
2014 AS-07 54 38 8 0 0 0 0 92 0 13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 12 13 35 25 12 0 2 38 26 193
2020 AS-01 17 7 28 32 13 0 3 46 25 38
2020 AS-02 4 7 45 26 15 0 2 42 12 45
2020 AS-03 14 17 37 17 12 0 3 29 32 40
2020 AS-04 13 7 36 33 7 0 4 42 21 25
2020 AS-05 10 32 25 19 13 0 0 32 43 21
2019 AS 6 19 27 28 18 0 1 46 26 191
2019 AS-01 7 17 28 24 21 2 2 46 24 47
2019 AS-02 7 21 29 26 17 0 0 43 28 29
2019 AS-03 6 22 18 38 17 0 0 55 27 48
2019 AS-04 0 19 41 17 18 0 4 37 20 22
2019 AS-05 9 5 31 31 24 0 0 56 14 21
2018 AS 10 16 32 26 15 0 1 42 26 188
2018 AS-01 9 18 33 22 18 0 0 40 27 37
2018 AS-02 9 16 29 29 11 0 6 42 27 34
2018 AS-03 9 8 32 26 26 0 0 52 17 47
2018 AS-04 22 9 41 24 4 0 0 28 31 26
2018 AS-05 5 28 39 28 0 0 0 28 34 15
2017 AS 4 21 41 13 15 2 4 30 26 180
2017 AS-01 5 21 40 14 9 5 7 26 29 37
2017 AS-02 12 21 30 12 16 6 3 31 36 32
2017 AS-03 2 17 38 19 17 0 6 38 21 49
2017 AS-04 0 20 62 8 6 0 5 15 21 21
2017 AS-05 0 27 54 8 11 0 0 19 27 23
2014 AS 8 23 31 19 16 0 2 36 32 258
2014 AS-01 4 27 31 20 12 0 7 34 33 75
2014 AS-02 8 27 23 19 23 0 0 42 35 48
2014 AS-03 10 16 37 19 17 0 2 37 26 63
2014 AS-04 5 27 32 23 14 0 0 36 32 22
2014 AS-05 11 22 50 6 11 0 0 17 33 18
2014 AS-06 0 27 40 27 7 0 0 33 27 15
2014 AS-07 15 23 15 23 23 0 0 46 38 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 13 23 26 27 2 3 55 21 192
2020 AS-01 17 8 20 10 31 5 7 48 29 38
2020 AS-02 0 10 27 28 28 2 4 60 10 45
2020 AS-03 10 16 25 24 25 0 0 49 26 40
2020 AS-04 6 13 22 36 24 0 0 60 19 24
2020 AS-05 0 26 19 34 17 0 4 53 27 21
2019 AS 7 12 28 28 25 0 0 53 19 191
2019 AS-01 7 6 34 27 25 0 2 53 13 47
2019 AS-02 7 11 22 33 26 0 0 59 18 29
2019 AS-03 10 17 24 33 17 0 0 50 27 48
2019 AS-04 8 13 47 10 21 0 0 32 22 22
2019 AS-05 5 14 24 30 28 0 0 58 18 21
2018 AS 7 13 24 30 23 1 3 55 20 188
2018 AS-01 10 18 22 20 28 0 3 49 29 37
2018 AS-02 16 11 21 31 12 3 6 47 30 34
2018 AS-03 0 10 13 41 34 0 2 76 10 47
2018 AS-04 4 15 41 28 13 0 0 41 18 25
2018 AS-05 5 0 49 26 20 0 0 46 5 16
2017 AS 4 16 25 22 22 4 7 49 22 180
2017 AS-01 6 29 15 23 9 8 11 39 42 36
2017 AS-02 10 15 20 18 21 10 7 47 30 32
2017 AS-03 0 8 33 20 33 2 4 57 8 50
2017 AS-04 4 4 35 33 14 0 10 52 9 21
2017 AS-05 0 23 28 21 25 0 4 48 24 23
2014 AS 7 15 22 26 24 2 2 53 24 257
2014 AS-01 8 19 23 17 25 1 7 46 29 75
2014 AS-02 8 17 21 25 23 6 0 51 27 48
2014 AS-03 6 11 19 40 19 2 2 62 18 62
2014 AS-04 0 23 18 23 36 0 0 59 23 22
2014 AS-05 0 17 28 22 28 6 0 53 18 18
2014 AS-06 13 7 40 33 7 0 0 40 20 15
2014 AS-07 15 8 15 31 31 0 0 62 23 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 5 28 29 25 1 5 57 13 192
2020 AS-01 17 3 26 20 26 0 7 50 22 38
2020 AS-02 4 7 33 32 15 2 6 51 13 44
2020 AS-03 4 4 27 24 36 0 3 63 9 40
2020 AS-04 0 12 12 40 32 0 4 75 13 25
2020 AS-05 5 5 40 29 17 0 4 49 10 21
2019 AS 6 9 23 29 31 0 2 62 15 191
2019 AS-01 7 15 24 25 23 0 6 52 23 47
2019 AS-02 7 14 17 27 36 0 0 62 21 29
2019 AS-03 4 6 23 32 35 0 0 67 10 48
2019 AS-04 0 9 14 23 46 4 4 74 10 22
2019 AS-05 4 4 23 40 29 0 0 68 9 21
2018 AS 6 9 27 30 25 1 2 56 16 188
2018 AS-01 9 13 22 39 18 0 0 56 22 37
2018 AS-02 7 6 20 36 22 5 3 64 14 34
2018 AS-03 4 8 27 25 35 0 0 60 12 47
2018 AS-04 0 7 26 37 26 0 4 65 8 25
2018 AS-05 5 11 47 12 25 0 0 37 16 16
2017 AS 3 10 25 28 24 2 8 57 15 181
2017 AS-01 3 11 26 32 5 10 12 48 18 37
2017 AS-02 6 9 17 33 25 0 10 65 16 32
2017 AS-03 0 8 23 28 37 0 4 68 9 50
2017 AS-04 0 4 37 37 13 0 9 55 5 21
2017 AS-05 5 18 27 13 28 0 9 45 25 23
2014 AS 5 11 30 27 23 0 3 52 17 258
2014 AS-01 7 15 33 15 24 0 7 41 23 75
2014 AS-02 2 8 40 23 25 0 2 49 11 48
2014 AS-03 5 8 33 32 19 0 3 52 13 63
2014 AS-04 0 14 23 41 23 0 0 64 14 22
2014 AS-05 0 17 11 44 28 0 0 72 17 18
2014 AS-06 13 13 33 20 20 0 0 40 27 15
2014 AS-07 0 8 8 54 31 0 0 85 8 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 2 6 22 42 25 1 2 69 8 193
2020 AS-01 6 8 14 36 28 3 5 69 15 38
2020 AS-02 0 5 25 30 35 2 2 68 6 45
2020 AS-03 2 4 24 54 16 0 0 70 7 40
2020 AS-04 0 16 15 35 30 0 4 68 17 25
2020 AS-05 0 0 33 59 8 0 0 67 0 21
2019 AS 2 5 19 41 32 0 1 74 7 191
2019 AS-01 2 8 15 36 36 0 2 74 11 47
2019 AS-02 5 6 17 33 36 0 3 72 11 29
2019 AS-03 0 4 22 44 31 0 0 75 4 48
2019 AS-04 0 6 14 42 35 0 4 80 6 22
2019 AS-05 4 0 14 57 24 0 0 82 4 21
2018 AS 3 9 26 35 26 0 1 62 12 187
2018 AS-01 4 14 16 35 28 0 3 64 19 36
2018 AS-02 3 2 34 33 25 0 3 60 5 34
2018 AS-03 2 2 35 31 29 2 0 60 4 47
2018 AS-04 0 11 25 35 30 0 0 64 11 25
2018 AS-05 5 11 26 46 12 0 0 58 16 16
2017 AS 3 7 26 34 24 2 5 62 11 181
2017 AS-01 0 8 32 34 12 7 8 53 9 37
2017 AS-02 9 3 29 27 22 3 6 55 13 32
2017 AS-03 0 4 14 44 37 0 0 82 4 50
2017 AS-04 0 0 39 39 13 0 9 57 0 21
2017 AS-05 0 22 26 23 25 0 4 50 23 23
2014 AS 2 11 26 33 23 0 4 59 14 255
2014 AS-01 3 9 23 33 25 0 7 63 13 75
2014 AS-02 2 10 19 40 25 0 4 67 13 48
2014 AS-03 2 13 29 34 19 0 3 55 15 62
2014 AS-04 5 15 35 30 15 0 0 45 20 20
2014 AS-05 0 6 28 33 33 0 0 67 6 18
2014 AS-06 0 7 40 27 27 0 0 53 7 15
2014 AS-07 0 23 31 31 15 0 0 46 23 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 8 13 23 31 23 1 2 56 21 193
2020 AS-01 17 2 16 31 34 0 0 65 19 38
2020 AS-02 0 11 30 31 25 0 2 57 12 45
2020 AS-03 8 15 21 31 23 2 0 56 23 40
2020 AS-04 10 24 13 26 15 3 9 47 38 25
2020 AS-05 4 21 23 39 13 0 0 52 25 21
2019 AS 7 12 20 32 27 1 2 61 19 191
2019 AS-01 4 14 15 31 32 2 2 65 19 47
2019 AS-02 12 7 19 27 36 0 0 63 18 29
2019 AS-03 8 13 19 36 23 2 0 60 21 48
2019 AS-04 4 9 31 30 17 0 9 52 14 22
2019 AS-05 9 9 18 40 24 0 0 64 18 21
2018 AS 6 17 25 24 24 0 3 50 24 187
2018 AS-01 7 18 13 19 38 0 6 60 27 37
2018 AS-02 9 19 21 23 25 0 3 49 29 33
2018 AS-03 4 6 23 38 27 0 2 66 10 47
2018 AS-04 4 20 35 19 18 0 4 39 25 25
2018 AS-05 11 20 50 12 7 0 0 19 31 16
2017 AS 8 18 22 22 23 2 6 48 28 180
2017 AS-01 3 23 22 20 14 5 13 41 31 37
2017 AS-02 12 10 30 13 29 3 3 45 23 32
2017 AS-03 2 18 23 23 29 0 6 55 22 50
2017 AS-04 11 10 21 38 15 0 5 56 22 20
2017 AS-05 10 25 14 30 21 0 0 51 35 23
2014 AS 13 18 26 17 22 1 4 40 32 257
2014 AS-01 12 12 24 19 24 1 8 47 26 75
2014 AS-02 9 21 23 13 30 2 2 44 31 47
2014 AS-03 13 19 30 16 17 0 5 35 33 63
2014 AS-04 14 18 27 18 23 0 0 41 32 22
2014 AS-05 17 17 33 11 22 0 0 33 33 18
2014 AS-06 13 13 40 27 7 0 0 33 27 15
2014 AS-07 15 38 15 23 8 0 0 31 54 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 5 17 22 21 25 5 4 51 25 191
2020 AS-01 8 10 17 15 21 19 10 50 26 37
2020 AS-02 0 11 26 26 34 0 2 61 12 44
2020 AS-03 3 29 18 19 30 0 0 49 33 40
2020 AS-04 9 13 18 33 15 3 9 55 24 25
2020 AS-05 12 29 24 22 13 0 0 36 41 21
2019 AS 5 16 27 26 24 1 2 51 22 190
2019 AS-01 2 17 29 18 34 0 0 52 19 47
2019 AS-02 0 15 20 37 25 3 0 64 15 29
2019 AS-03 6 24 21 32 12 3 3 47 32 48
2019 AS-04 8 13 29 10 31 0 9 45 23 22
2019 AS-05 9 10 32 33 16 0 0 49 19 20
2018 AS 9 15 24 23 25 2 2 50 25 187
2018 AS-01 12 21 16 21 21 7 3 46 36 36
2018 AS-02 16 17 26 12 21 3 6 36 36 34
2018 AS-03 4 13 19 22 38 2 2 63 17 47
2018 AS-04 13 12 25 27 23 0 0 50 25 25
2018 AS-05 11 19 17 40 12 0 0 53 30 16
2017 AS 6 16 27 23 21 3 5 47 24 180
2017 AS-01 9 17 31 22 9 2 11 36 29 37
2017 AS-02 12 19 16 22 13 9 8 43 38 32
2017 AS-03 2 14 29 23 31 2 0 55 16 50
2017 AS-04 10 22 15 30 19 0 5 51 33 21
2017 AS-05 5 0 45 27 24 0 0 51 5 23
2014 AS 6 16 22 26 25 2 4 54 23 257
2014 AS-01 7 13 15 36 20 1 8 62 22 75
2014 AS-02 4 19 15 27 23 2 10 57 26 48
2014 AS-03 2 14 32 21 29 3 0 51 16 63
2014 AS-04 5 10 29 24 33 0 0 57 14 21
2014 AS-05 0 22 17 28 33 0 0 61 22 18
2014 AS-06 7 33 53 7 0 0 0 7 40 15
2014 AS-07 23 8 8 31 31 0 0 62 31 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 9 27 30 28 1 3 60 12 193
2020 AS-01 12 10 15 24 34 3 2 61 23 38
2020 AS-02 0 9 35 29 22 0 4 54 9 45
2020 AS-03 0 7 27 31 36 0 0 67 7 40
2020 AS-04 0 3 23 34 31 0 9 71 4 25
2020 AS-05 0 9 36 42 13 0 0 55 9 21
2019 AS 4 8 24 34 28 0 2 63 12 191
2019 AS-01 6 8 26 24 32 2 2 58 15 47
2019 AS-02 9 13 17 30 23 0 9 58 24 29
2019 AS-03 0 6 20 52 23 0 0 74 6 48
2019 AS-04 5 0 25 25 41 0 4 69 5 22
2019 AS-05 0 4 22 50 24 0 0 74 4 21
2018 AS 6 10 28 28 25 1 2 54 16 187
2018 AS-01 10 8 33 22 25 0 3 48 18 37
2018 AS-02 6 21 4 38 23 6 3 66 30 34
2018 AS-03 2 6 29 35 28 0 0 62 8 47
2018 AS-04 0 4 40 21 31 0 4 54 4 25
2018 AS-05 11 5 25 39 19 0 0 59 16 16
2017 AS 2 8 33 23 25 4 5 52 12 179
2017 AS-01 3 11 38 14 16 8 11 36 17 37
2017 AS-02 3 12 19 23 27 6 9 59 18 32
2017 AS-03 0 2 26 37 31 2 2 71 2 49
2017 AS-04 0 0 44 20 26 5 5 51 0 21
2017 AS-05 5 19 39 22 16 0 0 38 23 23
2014 AS 6 14 32 25 20 1 3 46 20 256
2014 AS-01 4 12 30 27 22 1 4 51 17 74
2014 AS-02 4 13 40 17 19 2 6 39 18 48
2014 AS-03 6 13 35 27 16 0 3 44 20 63
2014 AS-04 0 32 18 23 23 5 0 48 33 22
2014 AS-05 11 6 44 17 22 0 0 39 17 18
2014 AS-06 14 7 21 50 7 0 0 57 21 14
2014 AS-07 0 23 23 23 31 0 0 54 23 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 2 9 29 30 28 1 1 59 12 193
2020 AS-01 5 6 27 28 27 7 0 59 12 38
2020 AS-02 2 10 30 25 30 0 2 57 12 45
2020 AS-03 2 4 24 37 33 0 0 69 7 40
2020 AS-04 3 11 29 27 30 0 0 57 14 25
2020 AS-05 0 15 35 37 13 0 0 50 15 21
2019 AS 2 13 30 28 26 0 1 54 15 191
2019 AS-01 2 13 44 18 22 0 2 40 15 47
2019 AS-02 5 19 14 27 32 0 3 61 24 29
2019 AS-03 2 6 32 29 31 0 0 60 8 48
2019 AS-04 0 5 26 38 31 0 0 69 5 22
2019 AS-05 0 20 29 32 19 0 0 51 20 21

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 41 10 9 3 2 0 78 13 192
2020 AS-01 38 36 5 15 3 3 0 76 19 37
2020 AS-02 45 38 9 2 3 2 0 86 5 45
2020 AS-03 37 41 15 7 0 0 0 77 7 40
2020 AS-04 21 45 16 5 9 4 0 69 15 25
2020 AS-05 31 47 5 17 0 0 0 78 17 21
2019 AS 29 39 13 13 5 1 0 69 18 188
2019 AS-01 34 45 9 8 2 2 0 80 11 46
2019 AS-02 32 33 18 17 0 0 0 65 17 29
2019 AS-03 17 37 12 18 13 3 0 56 32 47
2019 AS-04 23 54 23 0 0 0 0 77 0 21
2019 AS-05 24 40 14 13 9 0 0 64 22 21

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 23 10 4 0 1 0 86 4 192
2020 AS-01 66 15 13 5 0 0 0 82 5 37
2020 AS-02 72 14 9 4 0 0 0 87 4 45
2020 AS-03 59 20 15 2 0 3 0 82 2 40
2020 AS-04 49 40 5 5 0 0 0 89 5 25
2020 AS-05 67 23 0 10 0 0 0 90 10 21
2019 AS 56 26 5 9 3 0 0 83 12 191
2019 AS-01 58 31 5 4 0 2 0 91 4 47
2019 AS-02 54 33 5 0 9 0 0 87 9 29
2019 AS-03 63 14 2 13 6 0 2 79 19 48
2019 AS-04 45 32 13 9 0 0 0 77 9 22
2019 AS-05 66 20 4 10 0 0 0 86 10 21
2018 AS 48 28 9 8 6 1 0 77 14 187
2018 AS-01 49 21 13 9 8 0 0 70 17 36
2018 AS-02 36 33 17 6 9 0 0 69 14 33
2018 AS-03 57 30 0 7 2 4 0 90 10 47
2018 AS-04 53 19 7 13 8 0 0 72 21 26
2018 AS-05 51 31 13 5 0 0 0 82 5 16
2017 AS 49 26 9 9 6 1 1 76 14 181
2017 AS-01 47 34 5 8 2 3 0 84 10 37
2017 AS-02 44 22 12 10 13 0 0 66 22 32
2017 AS-03 48 28 8 8 6 0 2 78 14 50
2017 AS-04 47 32 16 0 4 0 0 80 4 21
2017 AS-05 59 18 9 14 0 0 0 77 14 23
2014 AS 41 34 8 9 7 0 0 75 17 258
2014 AS-01 41 28 5 12 13 0 0 69 25 75
2014 AS-02 44 35 10 4 6 0 0 79 10 48
2014 AS-03 33 48 10 6 3 0 0 81 10 63
2014 AS-04 50 23 9 18 0 0 0 73 18 22
2014 AS-05 44 17 11 11 11 0 6 65 24 18
2014 AS-06 40 40 7 0 13 0 0 80 13 15
2014 AS-07 38 38 0 15 0 8 0 83 17 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 70 21 6 4 0 0 0 90 4 193
2020 AS-01 73 10 9 8 0 0 0 83 8 38
2020 AS-02 75 19 6 0 0 0 0 94 0 45
2020 AS-03 67 23 8 3 0 0 0 89 3 40
2020 AS-04 58 39 3 0 0 0 0 97 0 25
2020 AS-05 75 19 0 6 0 0 0 94 6 21
2019 AS 59 29 6 5 2 0 0 88 6 191
2019 AS-01 57 26 13 4 0 0 0 83 4 47
2019 AS-02 46 45 4 0 5 0 0 91 5 29
2019 AS-03 69 14 7 6 4 0 0 83 10 48
2019 AS-04 54 42 4 0 0 0 0 96 0 22
2019 AS-05 51 39 0 10 0 0 0 90 10 21
2018 AS 52 36 5 6 2 0 0 87 8 185
2018 AS-01 53 20 15 5 7 0 0 73 12 35
2018 AS-02 42 49 6 3 0 0 0 91 3 34
2018 AS-03 62 31 2 6 0 0 0 92 6 47
2018 AS-04 50 47 4 0 0 0 0 96 0 25
2018 AS-05 48 47 0 5 0 0 0 95 5 15
2017 AS 54 37 4 5 1 0 0 90 6 180
2017 AS-01 58 34 3 5 0 0 0 92 5 37
2017 AS-02 41 45 0 10 3 0 0 87 13 32
2017 AS-03 53 37 6 4 0 0 0 90 4 50
2017 AS-04 65 29 5 0 0 0 0 95 0 21
2017 AS-05 65 26 9 0 0 0 0 91 0 23
2014 AS 46 36 7 7 4 0 0 82 11 258
2014 AS-01 44 37 7 5 7 0 0 81 12 75
2014 AS-02 46 38 6 8 2 0 0 83 10 48
2014 AS-03 44 37 6 8 5 0 0 81 13 63
2014 AS-04 59 36 0 5 0 0 0 95 5 22
2014 AS-05 56 17 17 11 0 0 0 72 11 18
2014 AS-06 33 47 7 7 7 0 0 80 13 15
2014 AS-07 38 38 15 8 0 0 0 77 8 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 31 11 3 1 1 0 85 4 193
2020 AS-01 44 30 12 5 3 3 2 78 9 38
2020 AS-02 59 28 14 0 0 0 0 86 0 45
2020 AS-03 63 26 6 5 0 0 0 88 5 40
2020 AS-04 46 40 14 0 0 0 0 86 0 25
2020 AS-05 54 40 6 0 0 0 0 94 0 21
2019 AS 49 36 7 4 2 1 0 86 6 190
2019 AS-01 47 39 9 2 0 4 0 89 2 47
2019 AS-02 28 55 8 0 9 0 0 83 9 28
2019 AS-03 62 21 7 7 2 2 0 84 9 48
2019 AS-04 39 47 9 5 0 0 0 86 5 22
2019 AS-05 56 39 0 6 0 0 0 94 6 21
2018 AS 42 40 9 5 2 1 1 83 8 188
2018 AS-01 40 41 6 6 7 0 0 81 13 36
2018 AS-02 36 42 16 0 3 3 0 81 3 34
2018 AS-03 49 32 9 6 2 0 2 82 9 47
2018 AS-04 45 50 0 5 0 0 0 95 5 26
2018 AS-05 50 33 13 5 0 0 0 82 5 16

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 33 8 2 1 1 0 89 3 190
2020 AS-01 57 32 9 0 2 0 0 89 2 38
2020 AS-02 56 37 4 0 0 2 0 96 0 45
2020 AS-03 49 36 9 6 0 0 0 85 6 39
2020 AS-04 50 28 9 4 6 4 0 81 9 24
2020 AS-05 64 32 4 0 0 0 0 96 0 20
2019 AS 49 33 9 4 3 2 0 83 8 190
2019 AS-01 50 33 11 0 2 4 0 86 2 46
2019 AS-02 45 38 11 3 4 0 0 82 7 29
2019 AS-03 40 29 16 9 4 2 0 70 13 48
2019 AS-04 62 34 0 0 4 0 0 96 4 22
2019 AS-05 56 35 4 0 5 0 0 91 5 21
2018 AS 51 33 8 6 2 1 0 85 7 188
2018 AS-01 59 19 13 3 3 4 0 81 6 37
2018 AS-02 47 39 9 2 3 0 0 86 5 34
2018 AS-03 48 35 6 9 2 0 0 83 11 47
2018 AS-04 66 30 0 4 0 0 0 96 4 26
2018 AS-05 50 38 7 5 0 0 0 88 5 16
2017 AS 52 33 9 3 2 1 0 85 5 181
2017 AS-01 48 42 7 3 0 0 0 90 3 37
2017 AS-02 41 37 3 9 6 3 0 80 16 32
2017 AS-03 60 28 11 2 0 0 0 88 2 50
2017 AS-04 52 37 11 0 0 0 0 89 0 21
2017 AS-05 57 20 19 0 3 0 0 78 3 23
2014 AS 44 36 12 5 3 0 0 81 7 258
2014 AS-01 43 36 12 4 5 0 0 79 9 75
2014 AS-02 44 35 10 8 2 0 0 79 10 48
2014 AS-03 49 33 16 0 0 2 0 84 0 63
2014 AS-04 59 32 5 0 5 0 0 91 5 22
2014 AS-05 28 50 6 17 0 0 0 78 17 18
2014 AS-06 33 40 13 7 7 0 0 73 13 15
2014 AS-07 46 38 15 0 0 0 0 85 0 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 28 13 2 0 5 2 84 2 192
2020 AS-01 38 25 17 5 0 15 0 74 6 37
2020 AS-02 62 23 13 0 0 0 2 86 0 45
2020 AS-03 50 28 11 2 0 5 4 86 2 40
2020 AS-04 40 45 9 0 0 3 3 91 0 25
2020 AS-05 75 13 12 0 0 0 0 88 0 21
2019 AS 51 34 10 2 1 1 0 86 4 190
2019 AS-01 53 31 11 2 2 0 0 85 4 46
2019 AS-02 44 45 8 3 0 0 0 89 3 29
2019 AS-03 44 36 11 2 4 4 0 83 6 48
2019 AS-04 58 29 4 5 0 4 0 91 5 22
2019 AS-05 51 40 9 0 0 0 0 91 0 21
2018 AS 48 29 16 3 3 1 0 78 6 188
2018 AS-01 55 19 13 3 6 4 0 77 9 37
2018 AS-02 40 30 25 0 5 0 0 69 5 34
2018 AS-03 52 33 7 6 2 0 0 84 9 46
2018 AS-04 60 31 9 0 0 0 0 91 0 26
2018 AS-05 51 29 21 0 0 0 0 79 0 16
2017 AS 45 32 16 1 0 3 1 81 2 181
2017 AS-01 42 31 22 3 0 2 0 75 3 37
2017 AS-02 41 33 16 4 0 6 0 79 4 32
2017 AS-03 51 31 14 0 0 2 2 85 0 50
2017 AS-04 46 36 14 0 0 4 0 85 0 21
2017 AS-05 50 24 15 0 3 5 3 80 3 23
2014 AS 48 32 10 3 2 4 1 83 6 258
2014 AS-01 45 28 8 8 4 7 0 79 13 75
2014 AS-02 42 31 13 0 6 6 2 80 7 48
2014 AS-03 48 38 13 0 0 2 0 87 0 63
2014 AS-04 64 23 0 9 0 5 0 90 10 22
2014 AS-05 44 33 17 0 0 0 6 82 0 18
2014 AS-06 47 33 13 7 0 0 0 80 7 15
2014 AS-07 54 38 8 0 0 0 0 92 0 13

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 73 19 5 3 0 0 0 92 3 193
2020 AS-01 70 15 11 3 0 0 0 86 3 38
2020 AS-02 74 24 2 0 0 0 0 98 0 45
2020 AS-03 65 29 2 3 0 0 0 94 3 40
2020 AS-04 73 14 7 5 0 0 0 87 5 25
2020 AS-05 82 6 6 6 0 0 0 88 6 21
2019 AS 63 27 3 2 4 0 0 91 6 191
2019 AS-01 67 22 5 2 2 2 0 91 4 47
2019 AS-02 68 25 0 0 7 0 0 93 7 29
2019 AS-03 53 30 7 6 4 0 0 83 10 48
2019 AS-04 61 35 0 0 4 0 0 96 4 22
2019 AS-05 77 19 0 0 5 0 0 95 5 21
2018 AS 58 32 5 2 2 0 0 90 5 187
2018 AS-01 64 21 5 0 10 0 0 85 10 36
2018 AS-02 52 42 3 0 3 0 0 94 3 33
2018 AS-03 58 36 2 4 0 0 0 94 4 47
2018 AS-04 65 28 3 4 0 0 0 92 4 26
2018 AS-05 65 21 14 0 0 0 0 86 0 16
2017 AS 55 34 6 3 2 0 0 89 5 181
2017 AS-01 54 39 5 2 0 0 0 93 2 37
2017 AS-02 39 39 10 3 9 0 0 78 12 32
2017 AS-03 68 24 4 4 0 0 0 92 4 50
2017 AS-04 65 29 5 0 0 0 0 95 0 21
2017 AS-05 47 39 10 3 0 0 0 87 3 23
2014 AS 57 29 7 4 2 0 0 86 7 258
2014 AS-01 59 29 5 3 4 0 0 88 7 75
2014 AS-02 54 25 8 6 4 2 0 81 11 48
2014 AS-03 52 33 8 5 2 0 0 86 6 63
2014 AS-04 64 23 9 5 0 0 0 86 5 22
2014 AS-05 56 33 6 6 0 0 0 89 6 18
2014 AS-06 60 27 7 7 0 0 0 87 7 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 19 14 2 0 5 3 83 2 193
2020 AS-01 47 21 21 3 0 6 2 74 3 38
2020 AS-02 59 15 16 0 0 6 3 82 0 45
2020 AS-03 58 21 12 5 0 4 0 82 6 40
2020 AS-04 43 28 9 0 0 11 9 89 0 25
2020 AS-05 64 14 16 0 0 5 0 83 0 21

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 27 18 5 0 8 3 75 6 192
2020 AS-01 40 20 23 5 0 12 0 68 6 38
2020 AS-02 48 23 19 4 0 4 2 75 5 45
2020 AS-03 37 28 18 5 0 7 4 74 6 40
2020 AS-04 32 37 12 0 0 11 9 85 0 25
2020 AS-05 54 28 14 4 0 0 0 82 4 21

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 26 6 2 2 1 2 89 4 193
2020 AS-01 52 30 5 2 8 3 0 84 11 38
2020 AS-02 59 28 7 3 0 0 3 90 3 45
2020 AS-03 57 24 8 2 0 0 8 89 2 40
2020 AS-04 67 30 3 0 0 0 0 97 0 25
2020 AS-05 65 20 11 4 0 0 0 85 4 21

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 25 17 5 1 6 7 73 7 193
2020 AS-01 35 21 14 8 6 9 7 67 17 38
2020 AS-02 47 22 18 5 0 2 7 75 5 45
2020 AS-03 32 24 30 2 0 10 2 63 2 40
2020 AS-04 38 25 12 0 0 12 13 84 0 25
2020 AS-05 46 34 6 10 0 0 4 83 11 21
2019 AS 34 30 12 9 3 9 3 73 13 191
2019 AS-01 39 35 10 4 0 6 6 84 5 47
2019 AS-02 25 29 5 11 9 19 3 69 25 29
2019 AS-03 39 17 9 13 6 12 4 67 23 48
2019 AS-04 18 35 34 0 0 9 4 61 0 22
2019 AS-05 42 41 5 12 0 0 0 83 12 21
2018 AS 24 31 19 10 5 6 4 62 17 188
2018 AS-01 20 35 26 6 4 5 5 61 11 36
2018 AS-02 14 28 25 13 5 8 6 49 22 34
2018 AS-03 35 28 15 11 2 4 6 70 14 47
2018 AS-04 24 34 22 12 0 8 0 63 13 26
2018 AS-05 33 32 19 6 5 0 5 69 11 16
2017 AS 32 31 15 7 5 4 5 69 14 181
2017 AS-01 36 38 11 7 2 3 3 78 10 37
2017 AS-02 20 29 19 6 13 6 6 57 22 32
2017 AS-03 37 26 14 8 4 6 6 71 13 50
2017 AS-04 36 32 25 0 0 0 8 73 0 21
2017 AS-05 24 35 14 8 5 5 10 69 14 23
2014 AS 31 28 16 13 7 3 3 63 21 258
2014 AS-01 32 17 21 15 9 4 1 52 25 75
2014 AS-02 33 33 15 8 6 0 4 70 15 48
2014 AS-03 25 30 22 11 3 5 3 60 16 63
2014 AS-04 32 50 0 14 0 5 0 86 14 22
2014 AS-05 44 22 0 11 17 0 6 71 29 18
2014 AS-06 27 40 7 13 13 0 0 67 27 15
2014 AS-07 31 15 15 15 0 15 8 60 20 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 31 8 4 4 1 0 83 8 193
2020 AS-01 44 38 8 3 5 0 2 83 8 38
2020 AS-02 59 25 10 2 4 0 0 84 6 45
2020 AS-03 52 26 11 7 3 2 0 80 9 40
2020 AS-04 48 36 11 0 5 0 0 84 5 25
2020 AS-05 37 43 0 10 6 4 0 83 17 21
2019 AS 45 30 10 7 6 1 0 77 13 190
2019 AS-01 41 35 11 2 8 0 2 78 11 46
2019 AS-02 44 23 21 8 4 0 0 67 12 29
2019 AS-03 40 29 6 9 10 6 0 74 20 48
2019 AS-04 52 29 11 8 0 0 0 81 8 22
2019 AS-05 54 27 4 10 5 0 0 81 15 21
2018 AS 41 35 12 7 3 1 1 77 11 186
2018 AS-01 30 37 17 6 8 0 2 68 14 36
2018 AS-02 19 48 17 8 8 0 0 67 16 34
2018 AS-03 51 34 6 7 0 2 0 87 7 47
2018 AS-04 46 39 11 3 0 0 0 85 3 26
2018 AS-05 61 21 7 5 5 0 0 82 10 15
2017 AS 45 33 13 6 2 1 1 79 8 181
2017 AS-01 36 36 18 8 0 2 0 73 8 37
2017 AS-02 36 44 11 3 6 0 0 80 10 32
2017 AS-03 49 32 10 6 2 0 0 81 9 50
2017 AS-04 56 33 5 0 0 0 5 94 0 21
2017 AS-05 44 26 23 6 0 0 0 70 6 23
2014 AS 44 34 9 6 6 2 0 80 12 258
2014 AS-01 39 33 9 4 11 4 0 75 15 75
2014 AS-02 35 46 2 8 8 0 0 81 17 48
2014 AS-03 46 33 11 6 2 2 0 81 8 63
2014 AS-04 55 23 9 9 5 0 0 77 14 22
2014 AS-05 50 33 11 0 6 0 0 83 6 18
2014 AS-06 40 33 20 7 0 0 0 73 7 15
2014 AS-07 85 8 0 8 0 0 0 92 8 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 32 13 2 2 1 0 83 4 191
2020 AS-01 46 37 11 0 6 0 0 83 6 36
2020 AS-02 54 35 11 0 0 0 0 89 0 45
2020 AS-03 49 33 16 0 0 2 0 84 0 40
2020 AS-04 46 27 13 5 5 4 0 75 11 25
2020 AS-05 47 27 21 0 6 0 0 73 6 21
2019 AS 44 33 12 5 5 1 0 78 10 191
2019 AS-01 51 39 7 2 2 0 0 89 4 47
2019 AS-02 56 23 11 7 4 0 0 79 11 29
2019 AS-03 28 34 17 9 11 2 0 63 20 48
2019 AS-04 40 39 13 4 0 4 0 82 4 22
2019 AS-05 47 40 9 0 5 0 0 87 5 21
2018 AS 35 41 13 7 3 0 0 77 10 184
2018 AS-01 35 38 15 0 8 2 2 76 8 36
2018 AS-02 16 63 13 3 5 0 0 79 8 34
2018 AS-03 48 32 9 9 2 0 0 80 11 46
2018 AS-04 47 35 15 3 0 0 0 82 3 26
2018 AS-05 44 43 8 5 0 0 0 87 5 14

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 29 14 5 5 10 2 72 12 191
2020 AS-01 28 26 23 3 9 8 2 61 13 37
2020 AS-02 45 29 11 5 0 8 2 83 6 44
2020 AS-03 26 30 12 7 4 17 2 70 15 40
2020 AS-04 35 28 3 7 9 14 3 76 19 25
2020 AS-05 32 43 8 6 10 0 0 76 16 21
2019 AS 34 25 13 7 13 7 1 64 21 191
2019 AS-01 38 29 11 6 6 10 0 74 14 47
2019 AS-02 36 27 12 3 12 6 3 70 17 29
2019 AS-03 27 26 11 4 23 9 0 58 30 48
2019 AS-04 36 14 33 5 8 0 4 52 13 22
2019 AS-05 26 19 9 22 14 4 4 50 40 21
2018 AS 24 25 21 11 8 8 3 55 22 185
2018 AS-01 30 21 22 12 13 2 0 52 26 36
2018 AS-02 5 24 32 8 11 17 3 37 23 34
2018 AS-03 27 20 19 15 4 10 5 55 22 46
2018 AS-04 32 28 18 4 11 4 3 65 16 26
2018 AS-05 29 33 28 0 10 0 0 62 10 15
2017 AS 19 28 19 12 6 12 4 57 21 181
2017 AS-01 14 35 12 16 3 10 9 61 24 37
2017 AS-02 20 15 14 19 10 23 0 45 37 32
2017 AS-03 21 23 23 8 8 14 3 53 19 50
2017 AS-04 14 45 22 0 0 9 11 73 0 21
2017 AS-05 22 34 27 13 3 0 0 56 17 23
2014 AS 20 21 19 14 13 12 2 47 31 258
2014 AS-01 16 17 19 16 15 16 1 40 37 75
2014 AS-02 21 25 13 10 13 17 2 56 28 48
2014 AS-03 14 25 22 16 16 6 0 42 34 63
2014 AS-04 41 23 9 9 5 14 0 74 16 22
2014 AS-05 22 17 17 6 17 11 11 50 29 18
2014 AS-06 20 0 40 27 7 0 7 21 36 15
2014 AS-07 31 31 15 0 8 15 0 73 9 13

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 38 3 3 1 0 0 93 3 193
2020 AS-01 58 36 3 0 3 0 0 94 3 38
2020 AS-02 61 37 2 0 0 0 0 98 0 45
2020 AS-03 50 43 0 7 0 0 0 93 7 40
2020 AS-04 67 26 7 0 0 0 0 93 0 25
2020 AS-05 56 33 6 5 0 0 0 89 5 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 32 8 5 2 0 0 85 8 192
2020 AS-01 58 20 14 3 3 0 2 80 6 37
2020 AS-02 55 30 6 9 0 0 0 85 9 45
2020 AS-03 51 37 7 5 0 0 0 88 5 40
2020 AS-04 53 43 0 3 0 0 0 97 3 25
2020 AS-05 41 35 6 4 14 0 0 76 18 21
2019 AS 68 21 2 7 1 0 0 89 9 188
2019 AS-01 61 29 3 8 0 0 0 89 8 46
2019 AS-02 41 40 4 11 4 0 0 82 15 27
2019 AS-03 87 9 2 2 0 0 0 96 2 48
2019 AS-04 60 26 0 10 4 0 0 86 14 22
2019 AS-05 78 13 0 5 4 0 0 91 9 21
2017 AS 63 27 2 6 2 0 0 90 7 181
2017 AS-01 66 24 0 8 2 0 0 90 10 37
2017 AS-02 64 33 0 3 0 0 0 97 3 32
2017 AS-03 70 21 2 4 2 0 0 92 6 50
2017 AS-04 58 36 5 0 0 0 0 95 0 21
2017 AS-05 60 20 0 15 5 0 0 81 19 23
2014 AS 56 28 7 7 3 0 0 83 9 258
2014 AS-01 53 29 5 5 7 0 0 83 12 75
2014 AS-02 52 31 8 8 0 0 0 83 8 48
2014 AS-03 52 29 11 8 0 0 0 81 8 63
2014 AS-04 59 18 14 9 0 0 0 77 9 22
2014 AS-05 72 17 0 6 6 0 0 89 11 18
2014 AS-06 47 40 0 7 7 0 0 87 13 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 32 7 3 2 0 0 88 4 191
2020 AS-01 53 36 5 3 3 0 0 89 6 38
2020 AS-02 57 34 7 2 0 0 0 91 2 43
2020 AS-03 61 24 10 5 0 0 0 85 5 40
2020 AS-04 70 18 12 0 0 0 0 88 0 25
2020 AS-05 51 33 6 0 10 0 0 84 10 21
2019 AS 65 25 6 2 2 0 0 90 4 188
2019 AS-01 55 29 10 6 0 0 0 84 6 47
2019 AS-02 61 22 10 3 4 0 0 83 7 28
2019 AS-03 77 17 2 2 2 0 0 94 4 47
2019 AS-04 74 18 9 0 0 0 0 91 0 22
2019 AS-05 57 39 0 0 4 0 0 96 4 21
2017 AS 59 30 6 2 2 0 0 89 4 181
2017 AS-01 57 37 6 0 0 0 0 94 0 37
2017 AS-02 43 44 10 3 0 0 0 87 3 32
2017 AS-03 67 23 6 2 2 0 0 90 4 50
2017 AS-04 62 29 5 0 4 0 0 91 4 21
2017 AS-05 65 12 9 9 5 0 0 77 14 23
2014 AS 55 33 7 4 1 0 0 87 5 258
2014 AS-01 53 29 8 7 3 0 0 83 9 75
2014 AS-02 52 35 4 8 0 0 0 88 8 48
2014 AS-03 51 38 10 2 0 0 0 89 2 63
2014 AS-04 64 27 9 0 0 0 0 91 0 22
2014 AS-05 61 22 11 6 0 0 0 83 6 18
2014 AS-06 47 47 0 0 7 0 0 93 7 15
2014 AS-07 69 31 0 0 0 0 0 100 0 13

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 81 15 2 1 1 0 0 96 2 191
2020 AS-01 72 19 6 3 0 0 0 92 3 37
2020 AS-02 83 17 0 0 0 0 0 100 0 45
2020 AS-03 89 6 0 2 2 0 0 96 4 40
2020 AS-04 78 19 0 0 0 0 3 100 0 25
2020 AS-05 84 5 6 0 5 0 0 88 5 20
2017 AS 80 15 1 2 2 0 1 96 3 181
2017 AS-01 83 12 0 0 2 0 3 98 2 37
2017 AS-02 80 18 3 0 0 0 0 97 0 32
2017 AS-03 82 10 0 4 2 0 2 94 6 50
2017 AS-04 80 15 0 5 0 0 0 95 5 21
2017 AS-05 74 21 0 0 5 0 0 95 5 23
2014 AS 72 21 2 3 2 0 0 93 5 258
2014 AS-01 72 23 0 4 1 0 0 95 5 75
2014 AS-02 75 17 4 4 0 0 0 92 4 48
2014 AS-03 70 22 3 3 2 0 0 92 5 63
2014 AS-04 68 23 5 0 5 0 0 91 5 22
2014 AS-05 78 22 0 0 0 0 0 100 0 18
2014 AS-06 73 13 0 7 7 0 0 87 13 15
2014 AS-07 77 23 0 0 0 0 0 100 0 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 22 9 2 2 2 0 87 4 193
2020 AS-01 50 24 19 3 4 0 0 74 7 38
2020 AS-02 66 26 4 4 0 0 0 92 4 45
2020 AS-03 67 16 11 0 3 3 0 86 3 40
2020 AS-04 54 28 5 0 4 9 0 90 4 25
2020 AS-05 71 12 12 0 0 0 4 87 0 21
2019 AS 64 22 6 3 2 1 1 89 5 191
2019 AS-01 64 24 0 4 4 2 2 91 9 47
2019 AS-02 54 28 11 4 3 0 0 82 7 29
2019 AS-03 62 25 5 0 2 4 2 93 2 48
2019 AS-04 55 23 18 0 0 0 4 81 0 22
2019 AS-05 68 14 9 9 0 0 0 82 9 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 3 97 193
2020 AS-04 0 100 25
2019 AS 10 90 191
2019 AS-03 13 87 48
2018 AS 13 87 187
2018 AS-01 20 80 36
2018 AS-02 23 77 34
2018 AS-03 0 100 47

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 37 63 19
2018 AS 61 39 25

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 65 35 25

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 25

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19
2018 AS 0 100 25

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19
2018 AS 0 100 25

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 27 73 19
2018 AS 28 72 24

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 30 70 19
2018 AS 25 75 24

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 38 62 19
2018 AS 46 54 24

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 42 58 19
2018 AS 41 59 24

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 41 59 19
2018 AS 31 69 24

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 60 40 19
2018 AS 66 34 24

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 45 55 24

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 24

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 24

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 24

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 43 57 19
2018 AS 57 43 24

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 27 73 19

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 42 58 19
2018 AS 39 61 25

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 28 72 19
2018 AS 31 69 25

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19
2018 AS 0 100 25

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19
2018 AS 0 100 25

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 27 73 25

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 46 54 19
2018 AS 32 68 25

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 26 74 19
2018 AS 30 70 25

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19
2018 AS 0 100 25

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 25 75 19
2018 AS 22 78 25

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 49 51 19
2018 AS 38 62 25

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 19
2018 AS 0 100 25

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 67 33 19
2018 AS 54 46 25

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 25

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 21 79 25

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 28 17 13 3 1 31 7 72 6 193
2020 AS-01 26 18 13 3 3 34 3 70 9 38
2020 AS-02 38 18 11 3 0 17 13 80 4 45
2020 AS-03 10 20 21 4 0 36 9 55 8 40
2020 AS-04 31 7 17 0 0 45 0 69 0 25
2020 AS-05 28 29 4 0 6 27 5 85 9 21
2019 AS 26 14 18 4 4 25 10 60 13 191
2019 AS-01 30 13 19 0 4 27 6 65 6 47
2019 AS-02 22 21 14 0 4 26 13 71 6 29
2019 AS-03 23 14 5 15 6 27 10 59 33 48
2019 AS-04 28 5 20 0 0 39 8 63 0 22
2019 AS-05 24 14 33 7 9 9 5 44 18 21
2018 AS 24 18 18 2 6 26 7 61 12 187
2018 AS-01 29 16 14 0 12 27 2 63 17 36
2018 AS-02 15 24 15 0 5 34 5 65 9 34
2018 AS-03 26 13 17 0 4 34 6 65 6 47
2018 AS-04 29 27 14 8 0 15 7 71 11 25
2018 AS-05 14 18 33 0 5 13 18 46 7 16
2017 AS 20 17 17 6 3 27 10 59 15 181
2017 AS-01 13 16 29 8 5 23 6 41 18 37
2017 AS-02 24 12 20 3 6 20 16 56 14 32
2017 AS-03 24 15 6 4 4 35 12 73 15 50
2017 AS-04 28 18 20 0 0 21 13 69 0 21
2017 AS-05 13 24 18 5 0 36 5 62 8 23
2014 AS 18 16 20 9 6 22 9 49 22 258
2014 AS-01 21 11 20 5 12 21 9 46 25 75
2014 AS-02 17 10 15 13 6 29 10 45 31 48
2014 AS-03 8 22 24 11 3 22 10 44 21 63
2014 AS-04 27 23 9 5 0 32 5 79 7 22
2014 AS-05 22 17 22 17 6 11 6 47 27 18
2014 AS-06 13 13 33 7 7 13 13 36 18 15
2014 AS-07 31 23 8 8 0 23 8 78 11 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 22 15 5 0 9 1 78 5 193
2020 AS-01 45 19 18 5 0 13 0 73 6 38
2020 AS-02 50 33 8 5 0 2 2 86 5 45
2020 AS-03 50 15 26 0 0 8 0 72 0 40
2020 AS-04 40 18 12 5 0 20 3 77 7 25
2020 AS-05 58 21 0 6 0 15 0 93 7 21
2019 AS 48 24 10 3 5 9 1 81 8 191
2019 AS-01 49 26 4 2 2 15 2 90 5 47
2019 AS-02 48 29 10 0 4 6 3 84 4 29
2019 AS-03 43 26 9 7 8 6 0 74 16 48
2019 AS-04 47 23 13 0 4 12 0 80 5 22
2019 AS-05 55 14 17 0 9 5 0 73 9 21
2018 AS 39 32 18 2 3 6 0 76 5 186
2018 AS-01 50 29 12 0 5 3 0 82 5 35
2018 AS-02 29 27 33 0 3 9 0 61 3 34
2018 AS-03 41 35 10 2 2 11 0 84 5 47
2018 AS-04 45 39 13 0 0 4 0 87 0 25
2018 AS-05 38 43 14 0 5 0 0 81 5 16
2017 AS 35 28 18 4 3 11 1 72 8 181
2017 AS-01 33 24 31 6 2 5 0 59 8 37
2017 AS-02 27 15 22 3 10 19 4 55 17 32
2017 AS-03 41 26 8 2 2 19 2 84 5 50
2017 AS-04 54 42 5 0 0 0 0 95 0 21
2017 AS-05 21 44 19 9 3 5 0 67 13 23
2014 AS 29 30 20 7 3 9 2 67 11 258
2014 AS-01 32 20 21 5 5 15 1 62 13 75
2014 AS-02 31 29 8 13 6 13 0 69 21 48
2014 AS-03 22 32 30 3 2 8 3 61 5 63
2014 AS-04 32 41 18 5 0 5 0 76 5 22
2014 AS-05 22 33 22 17 0 0 6 59 18 18
2014 AS-06 40 33 20 0 7 0 0 73 7 15
2014 AS-07 38 38 8 8 0 8 0 83 8 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 4 96 192
2020 AS-05 0 100 20
2020 AS-06 0 100 15
2019 AS 5 95 191
2019 AS-06 0 100 13
2018 AS 5 95 189
2018 AS-04 0 100 26
2018 AS-06 0 100 11

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 100 0 10

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 48 52 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 49 51 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 28 14 15 4 0 34 5 68 7 192
2020 AS-01 19 19 9 12 0 40 2 64 20 38
2020 AS-02 44 13 13 3 0 24 2 78 4 45
2020 AS-03 14 10 25 2 0 41 7 48 4 40
2020 AS-04 28 10 21 0 0 32 9 65 0 25
2020 AS-05 28 24 9 0 0 33 5 85 0 21
2019 AS 27 13 17 2 3 28 10 65 8 191
2019 AS-01 32 13 16 4 0 29 7 69 6 47
2019 AS-02 30 15 14 0 7 22 13 68 11 29
2019 AS-03 23 14 16 0 5 29 14 65 8 48
2019 AS-04 25 6 13 0 0 51 5 70 0 22
2019 AS-05 28 15 27 0 6 20 4 57 7 21
2018 AS 25 18 20 2 2 25 8 64 6 188
2018 AS-01 31 13 20 3 5 24 5 61 11 36
2018 AS-02 19 25 20 3 3 27 3 63 9 34
2018 AS-03 24 15 17 2 0 38 4 68 3 47
2018 AS-04 28 33 10 4 0 14 10 81 6 26
2018 AS-05 14 13 32 0 0 18 23 46 0 16
2017 AS 22 16 13 3 2 33 11 67 9 181
2017 AS-01 19 14 22 10 0 30 5 50 16 37
2017 AS-02 17 16 18 0 10 29 9 54 17 32
2017 AS-03 28 11 6 2 2 39 12 80 8 50
2017 AS-04 22 29 5 0 0 29 14 91 0 21
2017 AS-05 20 22 9 0 0 33 16 82 0 23
2014 AS 20 16 20 2 3 29 10 59 8 258
2014 AS-01 20 13 21 1 5 31 8 54 11 75
2014 AS-02 23 8 21 4 4 31 8 52 14 48
2014 AS-03 13 22 21 0 0 32 13 63 0 63
2014 AS-04 32 9 9 0 0 36 14 82 0 22
2014 AS-05 17 22 28 6 0 22 6 54 8 18
2014 AS-06 20 20 20 7 7 13 13 55 18 15
2014 AS-07 23 23 8 0 0 23 23 86 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 26 13 3 1 12 0 80 6 191
2020 AS-01 38 29 7 9 3 14 0 78 14 38
2020 AS-02 54 33 9 0 0 4 0 91 0 45
2020 AS-03 39 16 33 0 0 12 0 62 0 38
2020 AS-04 37 27 7 0 5 23 0 83 7 25
2020 AS-05 58 26 0 0 0 17 0 100 0 21
2019 AS 48 22 13 3 2 10 1 80 5 190
2019 AS-01 45 22 7 4 2 17 2 84 8 46
2019 AS-02 46 35 6 3 4 3 3 86 8 29
2019 AS-03 43 22 18 3 4 10 0 73 7 48
2019 AS-04 47 18 18 0 0 16 0 79 0 22
2019 AS-05 60 10 24 0 0 7 0 75 0 21
2018 AS 40 31 16 2 2 8 1 78 5 188
2018 AS-01 46 21 15 0 7 8 3 76 8 36
2018 AS-02 27 34 25 3 5 6 0 65 8 34
2018 AS-03 38 32 10 4 0 13 2 83 5 47
2018 AS-04 54 34 8 0 0 3 0 92 0 26
2018 AS-05 43 38 19 0 0 0 0 81 0 16
2017 AS 42 26 13 3 2 12 2 79 6 180
2017 AS-01 42 19 20 7 0 11 0 69 8 36
2017 AS-02 36 25 16 0 10 13 0 70 12 32
2017 AS-03 42 24 8 2 2 18 3 84 5 50
2017 AS-04 53 42 5 0 0 0 0 95 0 21
2017 AS-05 42 36 6 5 0 9 3 88 5 23
2014 AS 33 31 18 2 2 13 1 74 5 257
2014 AS-01 29 24 24 1 4 16 1 65 6 75
2014 AS-02 32 26 17 2 6 17 0 69 10 47
2014 AS-03 30 38 17 0 0 13 2 80 0 63
2014 AS-04 50 27 14 5 0 5 0 81 5 22
2014 AS-05 22 50 11 6 0 6 6 81 6 18
2014 AS-06 47 20 27 0 0 7 0 71 0 15
2014 AS-07 38 38 8 0 0 15 0 91 0 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 9 91 192
2020 AS-01 13 87 38
2020 AS-02 15 85 45
2020 AS-03 10 90 40
2020 AS-04 0 100 25
2020 AS-05 5 95 21

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 11 89 191
2020 AS-01 15 85 38
2020 AS-02 8 92 45
2020 AS-03 12 88 40
2020 AS-04 16 84 25
2020 AS-05 10 90 20
2019 AS 17 83 191
2019 AS-01 10 90 47
2019 AS-02 21 79 29
2019 AS-03 16 84 48
2019 AS-04 13 87 22
2019 AS-05 34 66 21
2017 AS 20 80 181
2017 AS-01 21 79 37
2017 AS-02 25 75 32
2017 AS-03 22 78 50
2014 AS 15 85 258
2014 AS-01 23 77 75
2014 AS-02 10 90 48
2014 AS-03 8 92 63
2014 AS-04 23 77 22
2014 AS-05 28 72 18

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 49 51 20

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 81 19 22
2019 AS 82 18 33
2017 AS 85 15 37
2017 AS-03 90 10 11
2014 AS 77 23 39
2014 AS-01 88 12 17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 28 11 0 0 0 0 89 0 18
2019 AS 64 25 0 12 0 0 0 88 12 27
2017 AS 70 26 3 0 0 0 0 97 0 31
2017 AS-03 78 22 0 0 0 0 0 100 0 10
2014 AS 67 17 3 13 0 0 0 83 13 30
2014 AS-01 53 20 7 20 0 0 0 73 20 15

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 21 3 2 0 2 2 93 3 192
2020 AS-01 55 27 5 5 2 0 5 87 8 38
2020 AS-02 69 27 2 0 0 2 0 98 0 44
2020 AS-03 73 16 2 4 0 3 2 93 4 40
2020 AS-04 65 19 0 3 0 5 7 96 4 25
2020 AS-05 85 9 6 0 0 0 0 94 0 21
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 33 8 5 1 0 0 85 7 192
2020 AS-01 52 32 0 10 6 0 0 83 17 38
2020 AS-02 49 40 7 5 0 0 0 88 5 44
2020 AS-03 62 21 12 2 0 2 0 86 2 40
2020 AS-04 39 52 9 0 0 0 0 91 0 25
2020 AS-05 55 21 15 9 0 0 0 76 9 21

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 31 5 4 1 0 0 91 5 193
2020 AS-01 50 33 2 12 3 0 0 84 14 38
2020 AS-02 59 35 4 2 0 0 0 93 2 45
2020 AS-03 66 29 3 0 2 0 0 95 2 40
2020 AS-04 63 26 7 0 0 3 0 92 0 25
2020 AS-05 65 24 6 5 0 0 0 89 5 21

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 24 8 2 2 1 0 87 5 193
2020 AS-01 57 26 2 2 12 0 0 84 14 38
2020 AS-02 61 26 9 2 0 2 0 88 2 45
2020 AS-03 67 23 8 2 0 0 0 90 2 40
2020 AS-04 68 21 7 0 0 3 0 92 0 25
2020 AS-05 64 19 12 5 0 0 0 83 5 21

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 30 10 2 1 1 0 86 4 192
2020 AS-01 51 26 11 3 6 2 0 79 9 38
2020 AS-02 55 33 11 0 0 0 0 89 0 44
2020 AS-03 58 32 4 3 0 0 2 92 3 40
2020 AS-04 58 28 10 0 0 3 0 89 0 25
2020 AS-05 55 26 14 5 0 0 0 81 5 21

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 25 5 2 0 1 0 94 2 193
2020 AS-01 60 32 5 3 0 0 0 92 3 38
2020 AS-02 69 25 6 0 0 0 0 94 0 45
2020 AS-03 73 22 3 2 0 0 0 95 2 40
2020 AS-04 72 21 3 0 0 3 0 96 0 25
2020 AS-05 74 15 6 5 0 0 0 89 5 21

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 80 11 3 1 0 4 0 95 1 193
2020 AS-01 75 7 6 3 2 8 0 88 5 38
2020 AS-02 83 13 4 0 0 0 0 96 0 45
2020 AS-03 78 11 0 2 0 9 0 98 2 40
2020 AS-04 82 10 0 0 0 7 0 100 0 25
2020 AS-05 88 6 6 0 0 0 0 94 0 21

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 22 9 2 1 0 0 87 4 192
2020 AS-01 54 24 16 0 6 0 0 77 6 38
2020 AS-02 66 22 7 5 0 0 0 87 5 44
2020 AS-03 64 26 7 2 0 0 0 91 2 40
2020 AS-04 75 19 5 0 0 0 0 95 0 25
2020 AS-05 69 16 10 5 0 0 0 85 5 21

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 22 6 4 2 0 0 88 6 192
2020 AS-01 58 16 16 0 10 0 0 74 10 38
2020 AS-02 73 23 2 2 0 0 0 95 2 44
2020 AS-03 71 21 4 4 0 0 0 92 4 40
2020 AS-04 59 41 0 0 0 0 0 100 0 25
2020 AS-05 64 21 0 15 0 0 0 85 15 21

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 72 18 5 3 2 0 0 91 5 193
2020 AS-01 59 22 3 5 9 2 0 83 14 38
2020 AS-02 67 30 2 0 0 0 0 98 0 45
2020 AS-03 79 15 4 2 0 0 0 94 2 40
2020 AS-04 86 10 3 0 0 0 0 97 0 25
2020 AS-05 79 4 6 11 0 0 0 83 11 21

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 97 3 36
2020 AS-05 100 0 10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 39 14 9 6 0 0 71 15 35
2020 AS-05 32 36 13 11 9 0 0 67 20 10

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 56 33 7 3 1 1 0 89 4 192
2020 AS-01 49 37 3 8 3 0 0 86 11 38
2020 AS-02 43 45 7 3 0 2 0 90 3 44
2020 AS-03 72 19 9 0 0 0 0 91 0 40
2020 AS-04 58 37 5 0 0 0 0 95 0 25
2020 AS-05 65 24 6 5 0 0 0 89 5 21
2019 AS 49 29 13 6 2 1 0 79 8 189
2019 AS-01 43 35 14 2 4 2 0 80 6 46
2019 AS-02 48 29 23 0 0 0 0 77 0 29
2019 AS-03 52 27 9 9 2 0 0 80 11 48
2019 AS-04 56 36 9 0 0 0 0 91 0 21
2019 AS-05 47 24 13 12 4 0 0 71 16 21
2018 AS 42 36 11 6 2 3 0 81 9 189
2018 AS-01 43 34 6 5 11 2 0 78 16 37
2018 AS-02 33 40 16 5 0 6 0 78 6 34
2018 AS-03 43 31 15 7 0 4 0 78 7 47
2018 AS-04 47 42 4 3 0 4 0 92 4 26
2018 AS-05 62 26 7 5 0 0 0 88 5 16
2017 AS 36 39 11 7 5 2 1 77 12 180
2017 AS-01 32 43 13 5 2 2 3 79 8 37
2017 AS-02 26 44 7 9 10 3 0 73 20 31
2017 AS-03 43 39 12 2 2 2 0 83 4 50
2017 AS-04 23 59 15 0 4 0 0 82 4 21
2017 AS-05 61 17 9 10 3 0 0 78 13 23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 20 10 10 3 1 0 76 14 192
2020 AS-01 48 18 14 9 11 0 0 66 20 37
2020 AS-02 60 22 11 7 0 0 0 82 7 45
2020 AS-03 59 14 8 16 0 2 0 75 17 40
2020 AS-04 47 19 12 12 4 5 0 70 17 25
2020 AS-05 60 25 0 11 4 0 0 85 15 21

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 22 7 1 2 1 0 90 3 192
2020 AS-01 60 29 3 0 8 0 0 89 8 38
2020 AS-02 73 14 11 2 0 0 0 86 2 44
2020 AS-03 72 18 4 2 0 3 0 93 2 40
2020 AS-04 61 35 3 0 0 0 0 97 0 25
2020 AS-05 65 25 10 0 0 0 0 90 0 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 29 9 5 2 1 0 84 7 193
2020 AS-01 52 26 5 8 9 0 0 78 17 38
2020 AS-02 55 34 7 3 0 0 2 90 3 45
2020 AS-03 61 27 4 4 0 3 0 91 4 40
2020 AS-04 54 19 18 9 0 0 0 73 9 25
2020 AS-05 41 38 22 0 0 0 0 78 0 21
2019 AS 42 34 14 6 4 1 0 76 10 190
2019 AS-01 41 40 18 0 2 0 0 80 2 47
2019 AS-02 37 38 22 3 0 0 0 74 3 29
2019 AS-03 38 32 11 11 8 0 0 71 18 48
2019 AS-04 53 28 9 6 4 0 0 81 10 22
2019 AS-05 43 40 9 0 9 0 0 82 9 21
2018 AS 31 35 18 8 4 4 1 69 13 189
2018 AS-01 41 21 12 8 13 2 3 65 22 37
2018 AS-02 16 33 31 11 3 6 0 52 15 34
2018 AS-03 41 27 17 6 2 6 0 73 9 47
2018 AS-04 30 51 11 4 0 4 0 84 4 26
2018 AS-05 26 57 7 5 5 0 0 83 10 16
2017 AS 30 38 16 11 4 2 0 69 15 180
2017 AS-01 27 42 12 19 0 0 0 69 19 37
2017 AS-02 21 34 16 17 9 3 0 56 27 31
2017 AS-03 38 35 19 2 4 2 0 75 6 50
2017 AS-04 28 52 15 5 0 0 0 80 5 21
2017 AS-05 33 32 19 9 3 4 0 67 13 23

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 37 50 6 7 0 0 0 87 7 36
2020 AS-05 41 46 0 13 0 0 0 87 13 10
2019 AS 42 36 13 2 2 2 2 82 5 39
2019 AS-04 55 29 8 0 0 0 8 91 0 10
2019 AS-05 46 37 9 0 0 9 0 90 0 11

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 32 16 7 6 0 0 70 14 192
2020 AS-01 32 32 18 5 13 0 0 64 18 38
2020 AS-02 35 39 13 11 2 0 0 74 13 45
2020 AS-03 39 29 13 9 8 0 2 70 17 40
2020 AS-04 37 37 18 7 0 0 0 75 7 25
2020 AS-05 42 23 21 9 4 0 0 65 13 21

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 31 12 8 5 0 1 76 12 193
2020 AS-01 44 30 6 11 9 0 0 74 20 38
2020 AS-02 41 32 10 8 6 0 4 76 14 45
2020 AS-03 47 22 18 8 4 0 0 69 12 40
2020 AS-04 33 41 22 5 0 0 0 74 5 25
2020 AS-05 54 30 9 6 0 0 0 85 6 21
2019 AS 36 27 13 9 13 0 1 64 22 191
2019 AS-01 30 27 16 14 10 0 2 59 25 47
2019 AS-02 28 35 10 14 11 0 3 65 25 29
2019 AS-03 39 24 16 4 17 0 0 63 21 48
2019 AS-04 54 22 5 10 10 0 0 76 20 22
2019 AS-05 40 32 19 0 9 0 0 72 9 21
2018 AS 26 27 17 11 17 1 2 54 29 188
2018 AS-01 17 21 28 9 21 0 4 39 32 37
2018 AS-02 21 39 14 11 14 0 0 60 26 34
2018 AS-03 31 25 19 9 17 0 0 55 26 47
2018 AS-04 28 34 16 7 15 0 0 62 22 25
2018 AS-05 31 26 6 12 20 0 6 60 34 16
2017 AS 31 21 19 9 16 1 2 54 26 179
2017 AS-01 17 29 23 11 13 3 4 49 26 36
2017 AS-02 27 15 27 7 18 0 6 44 27 32
2017 AS-03 37 13 23 7 18 0 2 52 25 50
2017 AS-04 35 34 4 15 12 0 0 69 27 20
2017 AS-05 36 24 14 9 17 0 0 59 27 23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 29 25 9 7 0 0 58 16 193
2020 AS-01 38 22 27 4 9 0 0 60 13 38
2020 AS-02 27 39 26 5 0 0 2 68 5 45
2020 AS-03 26 29 26 10 10 0 0 54 20 40
2020 AS-04 29 25 25 15 5 0 0 54 21 25
2020 AS-05 18 27 33 13 10 0 0 44 23 21
2019 AS 30 34 22 9 5 0 0 64 14 188
2019 AS-01 31 29 24 15 0 0 0 61 15 45
2019 AS-02 39 35 23 0 3 0 0 74 3 29
2019 AS-03 34 44 14 4 4 0 0 78 8 48
2019 AS-04 17 37 28 14 4 0 0 54 18 22
2019 AS-05 26 18 28 19 9 0 0 44 27 21
2018 AS 24 30 26 14 5 0 0 54 20 188
2018 AS-01 35 22 32 5 6 0 0 57 11 37
2018 AS-02 10 33 25 19 13 0 0 43 32 34
2018 AS-03 32 39 19 9 2 0 0 71 10 47
2018 AS-04 19 37 29 15 0 0 0 56 15 25
2018 AS-05 0 44 31 21 5 0 0 44 25 16
2017 AS 18 31 30 13 6 0 1 50 19 180
2017 AS-01 17 35 34 9 5 0 0 53 14 36
2017 AS-02 14 19 33 29 3 0 3 34 32 32
2017 AS-03 25 32 32 4 4 0 2 59 9 50
2017 AS-04 8 43 38 11 0 0 0 51 11 21
2017 AS-05 15 35 14 21 15 0 0 50 36 23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 34 16 5 2 0 1 77 7 192
2020 AS-01 53 26 11 3 6 0 0 79 9 38
2020 AS-02 50 30 13 5 0 0 2 82 5 45
2020 AS-03 36 40 15 7 2 0 0 76 9 39
2020 AS-04 37 28 22 3 5 0 4 68 9 25
2020 AS-05 22 42 31 4 0 0 0 65 4 21
2019 AS 54 26 12 5 1 1 1 81 7 190
2019 AS-01 56 22 6 13 0 2 2 81 13 47
2019 AS-02 63 23 10 5 0 0 0 85 5 29
2019 AS-03 53 29 14 2 0 0 2 84 2 48
2019 AS-04 52 28 15 0 6 0 0 79 6 21
2019 AS-05 45 32 19 0 4 0 0 77 4 21
2018 AS 37 31 21 5 5 0 1 69 10 186
2018 AS-01 42 25 20 4 6 0 3 69 10 37
2018 AS-02 29 27 31 0 13 0 0 56 13 33
2018 AS-03 46 32 21 0 2 0 0 77 2 47
2018 AS-04 38 36 7 18 0 0 0 75 18 25
2018 AS-05 25 39 21 11 5 0 0 63 16 16
2017 AS 32 34 20 7 2 1 3 69 9 180
2017 AS-01 30 32 24 3 2 0 8 68 5 36
2017 AS-02 31 27 30 6 0 3 2 62 6 32
2017 AS-03 51 26 10 6 0 2 5 82 7 50
2017 AS-04 24 51 21 5 0 0 0 74 5 21
2017 AS-05 13 42 23 22 0 0 0 55 22 23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 32 13 12 6 1 1 68 19 193
2020 AS-01 48 21 5 17 8 0 0 70 25 38
2020 AS-02 38 35 18 5 2 0 2 74 7 45
2020 AS-03 31 34 15 17 2 0 0 65 20 40
2020 AS-04 23 43 9 11 5 5 4 73 18 25
2020 AS-05 18 29 22 21 10 0 0 47 31 21
2019 AS 37 25 21 10 5 0 2 63 15 189
2019 AS-01 37 20 28 10 4 0 0 57 14 47
2019 AS-02 45 28 3 16 7 0 0 73 24 28
2019 AS-03 36 25 23 8 4 0 4 63 13 48
2019 AS-04 26 27 26 8 8 0 4 56 17 22
2019 AS-05 31 29 27 4 9 0 0 60 13 21
2018 AS 36 17 24 12 10 0 0 54 22 187
2018 AS-01 45 11 20 15 6 0 2 57 22 37
2018 AS-02 20 14 31 6 28 0 0 35 34 33
2018 AS-03 52 24 15 5 4 0 0 76 9 47
2018 AS-04 30 7 34 25 4 0 0 37 29 25
2018 AS-05 14 31 38 6 11 0 0 45 17 16
2017 AS 28 24 19 14 9 2 3 55 24 178
2017 AS-01 26 24 13 25 7 5 0 53 34 37
2017 AS-02 29 12 23 22 3 3 6 46 28 31
2017 AS-03 35 27 26 6 2 0 4 64 9 49
2017 AS-04 34 29 11 9 17 0 0 63 26 20
2017 AS-05 16 39 21 10 15 0 0 55 24 23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 62 19 11 3 1 0 3 84 4 193
2020 AS-01 66 17 9 2 0 0 6 88 2 38
2020 AS-02 72 9 14 0 0 0 5 86 0 45
2020 AS-03 55 33 6 3 2 0 0 88 5 40
2020 AS-04 57 18 9 13 0 0 3 78 13 25
2020 AS-05 62 18 20 0 0 0 0 80 0 21
2019 AS 69 17 6 2 1 0 5 90 3 189
2019 AS-01 77 12 2 2 2 0 4 93 4 47
2019 AS-02 73 21 3 0 0 0 3 97 0 29
2019 AS-03 69 17 4 4 0 0 7 92 4 48
2019 AS-04 56 20 10 0 0 0 14 88 0 21
2019 AS-05 70 15 9 5 0 0 0 85 5 20
2018 AS 61 17 11 3 3 0 4 82 7 188
2018 AS-01 63 13 13 0 4 0 7 81 4 37
2018 AS-02 46 25 11 3 10 0 5 75 14 34
2018 AS-03 77 15 6 0 0 0 2 94 0 47
2018 AS-04 56 23 21 0 0 0 0 79 0 25
2018 AS-05 57 19 6 7 5 0 6 81 13 16
2017 AS 58 21 7 2 4 0 6 86 7 180
2017 AS-01 67 17 6 3 2 0 5 89 5 36
2017 AS-02 57 15 13 3 0 3 10 82 4 32
2017 AS-03 58 21 6 0 4 0 11 88 5 50
2017 AS-04 59 32 5 5 0 0 0 90 5 21
2017 AS-05 64 23 5 0 6 0 3 89 6 23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 27 20 6 5 0 0 69 11 193
2020 AS-01 38 40 8 8 6 0 0 78 14 38
2020 AS-02 42 23 24 7 3 0 2 66 10 45
2020 AS-03 46 21 23 5 4 0 0 67 10 40
2020 AS-04 39 29 16 3 12 0 0 68 16 25
2020 AS-05 42 23 30 5 0 0 0 65 5 21
2019 AS 51 19 18 7 3 1 1 72 10 190
2019 AS-01 56 20 18 4 2 0 0 76 6 47
2019 AS-02 42 32 15 5 6 0 0 74 11 28
2019 AS-03 55 18 15 6 2 3 2 77 8 48
2019 AS-04 53 23 14 6 0 0 4 79 6 22
2019 AS-05 49 0 37 10 4 0 0 49 14 21
2018 AS 47 25 15 5 7 0 1 72 13 188
2018 AS-01 52 16 11 7 14 0 0 68 21 36
2018 AS-02 29 21 17 11 19 0 3 52 31 34
2018 AS-03 56 19 21 2 0 0 2 76 2 47
2018 AS-04 53 34 10 4 0 0 0 86 4 26
2018 AS-05 45 37 7 0 11 0 0 82 11 16
2017 AS 38 31 20 8 3 0 0 69 11 179
2017 AS-01 44 37 6 10 3 0 0 81 13 36
2017 AS-02 30 27 24 16 3 0 0 56 19 32
2017 AS-03 48 24 22 4 2 0 0 72 6 50
2017 AS-04 31 45 16 9 0 0 0 76 9 21
2017 AS-05 37 20 34 6 3 0 0 57 9 22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 23 12 8 6 0 9 71 16 192
2020 AS-01 42 19 11 11 10 0 8 66 23 38
2020 AS-02 48 21 8 9 3 0 12 78 13 45
2020 AS-03 44 22 13 13 4 0 4 68 18 40
2020 AS-04 34 30 13 7 8 0 8 70 16 24
2020 AS-05 23 34 19 0 9 0 14 67 11 21

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 31 11 3 3 0 1 83 6 193
2020 AS-01 48 28 9 8 8 0 0 76 15 38
2020 AS-02 57 23 14 2 0 0 4 84 2 45
2020 AS-03 54 34 12 0 0 0 0 88 0 40
2020 AS-04 58 29 7 0 5 0 0 87 5 25
2020 AS-05 52 28 14 6 0 0 0 80 6 21
2019 AS 51 27 9 9 3 0 0 79 12 191
2019 AS-01 58 28 6 2 4 0 2 87 6 47
2019 AS-02 46 22 13 12 7 0 0 68 19 29
2019 AS-03 50 30 10 7 2 0 0 81 9 48
2019 AS-04 54 31 5 6 4 0 0 84 10 22
2019 AS-05 44 33 9 14 0 0 0 77 14 21
2018 AS 37 37 12 7 5 0 2 76 12 186
2018 AS-01 34 42 8 5 7 0 4 80 12 37
2018 AS-02 39 22 17 6 9 0 6 65 17 33
2018 AS-03 47 39 6 6 2 0 0 86 8 47
2018 AS-04 28 49 13 10 0 0 0 77 10 25
2018 AS-05 31 44 11 14 0 0 0 76 14 16
2017 AS 39 36 14 8 2 0 1 76 10 179
2017 AS-01 36 32 20 12 0 0 0 68 12 36
2017 AS-02 37 45 0 18 0 0 0 82 18 32
2017 AS-03 49 25 16 2 4 0 4 77 6 50
2017 AS-04 43 49 4 4 0 0 0 92 4 21
2017 AS-05 27 42 24 4 4 0 0 69 7 22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 34 15 5 4 0 2 75 9 191
2020 AS-01 38 26 15 7 9 0 5 67 17 37
2020 AS-02 47 35 14 2 0 0 2 84 2 45
2020 AS-03 40 32 24 4 0 0 0 72 4 40
2020 AS-04 36 38 17 0 5 0 4 77 6 25
2020 AS-05 38 29 12 20 0 0 0 68 20 21
2019 AS 43 34 12 7 4 0 1 77 11 190
2019 AS-01 47 30 15 4 4 0 0 77 8 47
2019 AS-02 49 29 11 8 4 0 0 78 12 29
2019 AS-03 40 42 6 10 2 0 0 82 12 47
2019 AS-04 36 36 14 10 0 0 4 75 10 22
2019 AS-05 45 32 14 4 4 0 0 77 9 21
2018 AS 34 35 16 10 5 0 1 69 14 187
2018 AS-01 31 37 13 13 7 0 0 68 20 37
2018 AS-02 33 24 22 5 12 0 3 59 18 33
2018 AS-03 44 35 16 4 0 0 0 80 4 47
2018 AS-04 20 51 13 11 4 0 0 72 15 26
2018 AS-05 25 45 12 18 0 0 0 69 18 16
2017 AS 35 36 19 5 4 1 1 73 9 180
2017 AS-01 23 41 25 3 6 0 3 66 9 37
2017 AS-02 51 22 15 5 3 3 0 75 9 32
2017 AS-03 49 40 8 4 0 0 0 88 4 50
2017 AS-04 30 45 15 0 10 0 0 75 10 21
2017 AS-05 13 40 31 11 5 0 0 53 16 22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 29 12 6 4 0 1 78 10 191
2020 AS-01 43 26 3 7 15 2 4 74 23 37
2020 AS-02 60 20 15 4 0 0 2 81 4 45
2020 AS-03 35 37 23 5 0 0 0 72 5 40
2020 AS-04 50 32 7 6 6 0 0 82 11 24
2020 AS-05 46 30 14 10 0 0 0 76 10 21
2019 AS 48 25 15 8 4 0 0 73 12 190
2019 AS-01 53 25 12 7 4 0 0 78 11 47
2019 AS-02 44 18 27 7 4 0 0 62 11 28
2019 AS-03 45 31 16 6 2 0 0 76 8 48
2019 AS-04 40 30 11 11 4 0 4 73 16 22
2019 AS-05 47 23 16 9 4 0 0 71 13 21
2018 AS 37 34 17 9 3 0 0 71 12 185
2018 AS-01 39 27 13 13 7 0 2 67 20 37
2018 AS-02 32 37 13 12 6 0 0 69 18 33
2018 AS-03 46 34 18 0 2 0 0 80 2 46
2018 AS-04 26 43 17 13 0 0 0 70 13 25
2018 AS-05 25 50 6 18 0 0 0 76 18 16
2017 AS 40 33 15 9 4 0 0 73 12 178
2017 AS-01 37 25 21 12 5 0 0 62 17 36
2017 AS-02 41 25 15 9 9 0 0 66 18 32
2017 AS-03 54 33 6 6 0 0 0 87 6 49
2017 AS-04 35 45 10 9 0 0 0 80 9 21
2017 AS-05 18 41 28 8 5 0 0 59 13 22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 24 10 3 2 0 1 85 5 192
2020 AS-01 56 19 11 3 8 0 2 76 12 37
2020 AS-02 65 18 13 2 0 0 2 84 2 45
2020 AS-03 66 20 14 0 0 0 0 86 0 40
2020 AS-04 60 27 5 4 4 0 0 87 8 25
2020 AS-05 45 35 12 4 0 0 4 83 4 21
2019 AS 56 21 12 7 4 0 0 77 11 191
2019 AS-01 58 24 8 4 4 2 0 83 9 47
2019 AS-02 45 33 6 7 9 0 0 78 15 29
2019 AS-03 55 16 14 13 2 0 0 71 15 48
2019 AS-04 53 32 6 5 5 0 0 85 10 22
2019 AS-05 61 14 20 0 5 0 0 76 5 21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 34 17 6 6 0 1 70 13 193
2020 AS-01 26 29 20 11 11 0 2 57 23 38
2020 AS-02 38 32 18 5 5 0 2 72 10 45
2020 AS-03 44 36 20 0 0 0 0 80 0 40
2020 AS-04 30 49 18 0 3 0 0 79 3 25
2020 AS-05 37 23 16 10 14 0 0 60 24 21

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 31 16 7 4 0 1 73 11 193
2020 AS-01 40 27 13 9 9 0 2 68 18 38
2020 AS-02 40 41 17 0 0 0 2 83 0 45
2020 AS-03 39 31 20 10 0 0 0 70 10 40
2020 AS-04 49 19 12 9 12 0 0 67 21 25
2020 AS-05 29 38 23 10 0 0 0 67 10 21
2019 AS 49 30 14 5 3 0 0 78 8 191
2019 AS-01 45 25 17 7 6 0 0 70 13 47
2019 AS-02 55 27 9 5 4 0 0 82 9 29
2019 AS-03 45 38 14 4 0 0 0 83 4 48
2019 AS-04 41 36 19 4 0 0 0 77 4 22
2019 AS-05 58 24 13 0 4 0 0 83 4 21
2018 AS 38 36 15 6 3 0 1 75 10 185
2018 AS-01 35 34 15 9 5 0 2 71 15 37
2018 AS-02 27 34 24 2 9 0 3 64 12 32
2018 AS-03 43 50 3 0 2 0 2 95 2 47
2018 AS-04 44 30 14 12 0 0 0 74 12 25
2018 AS-05 38 36 11 15 0 0 0 75 15 16
2017 AS 40 40 12 6 2 0 0 80 8 178
2017 AS-01 33 48 11 6 2 0 0 80 8 35
2017 AS-02 37 42 8 9 3 0 0 80 12 32
2017 AS-03 60 32 6 2 0 0 0 92 2 50
2017 AS-04 31 37 32 0 0 0 0 68 0 21
2017 AS-05 29 44 9 13 5 0 0 73 18 22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 22 13 5 1 0 0 81 6 192
2020 AS-01 58 13 19 7 3 0 0 71 10 38
2020 AS-02 62 27 8 3 0 0 0 89 3 44
2020 AS-03 56 26 6 9 2 0 0 82 11 40
2020 AS-04 77 16 7 0 0 0 0 93 0 25
2020 AS-05 50 19 31 0 0 0 0 69 0 21
2019 AS 71 17 8 2 2 0 1 88 4 189
2019 AS-01 67 17 10 4 2 0 0 84 6 47
2019 AS-02 67 23 7 4 0 0 0 90 4 27
2019 AS-03 68 19 11 2 0 0 0 87 2 48
2019 AS-04 69 14 9 0 0 0 9 91 0 22
2019 AS-05 86 5 0 4 4 0 0 91 9 21
2018 AS 61 21 10 4 1 0 2 84 5 185
2018 AS-01 55 10 17 8 4 0 6 69 13 37
2018 AS-02 58 28 5 6 3 0 0 86 8 33
2018 AS-03 68 19 7 4 0 0 2 89 4 47
2018 AS-04 75 21 4 0 0 0 0 96 0 24
2018 AS-05 69 19 12 0 0 0 0 88 0 16
2017 AS 73 19 4 2 1 0 2 93 3 180
2017 AS-01 75 9 5 5 3 0 3 86 8 36
2017 AS-02 72 19 3 3 0 0 3 94 3 32
2017 AS-03 73 23 2 2 0 0 0 96 2 50
2017 AS-04 80 15 5 0 0 0 0 95 0 21
2017 AS-05 70 26 0 0 0 0 3 100 0 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 34 9 6 1 0 1 83 8 192
2020 AS-01 39 33 14 8 3 0 5 75 11 38
2020 AS-02 50 34 13 3 0 0 0 84 3 44
2020 AS-03 57 31 5 7 0 0 0 88 7 40
2020 AS-04 56 37 3 3 0 0 0 93 3 25
2020 AS-05 41 32 13 9 5 0 0 73 14 21

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 75 17 5 1 1 0 2 93 2 191
2020 AS-01 66 18 6 2 3 0 4 88 5 38
2020 AS-02 77 14 7 2 0 0 0 90 2 44
2020 AS-03 73 22 5 0 0 0 0 95 0 40
2020 AS-04 93 7 0 0 0 0 0 100 0 25
2020 AS-05 75 25 0 0 0 0 0 100 0 20
2019 AS 83 7 3 1 1 0 5 95 2 188
2019 AS-01 79 8 2 2 0 0 9 95 2 46
2019 AS-02 91 6 3 0 0 0 0 97 0 28
2019 AS-03 85 4 4 0 2 0 5 94 2 47
2019 AS-04 82 6 0 0 0 0 13 100 0 22
2019 AS-05 77 19 0 0 4 0 0 96 4 21
2018 AS 77 13 5 1 1 1 4 93 2 185
2018 AS-01 76 8 8 0 2 0 6 90 2 37
2018 AS-02 76 12 9 3 0 0 0 88 3 33
2018 AS-03 79 14 0 0 0 2 4 100 0 47
2018 AS-04 85 15 0 0 0 0 0 100 0 24
2018 AS-05 75 14 6 0 0 0 6 94 0 16

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 85 8 2 2 0 1 1 95 3 189
2020 AS-01 69 14 6 5 0 0 7 88 6 38
2020 AS-02 92 3 3 0 2 0 0 95 2 42
2020 AS-03 88 4 2 2 0 3 0 96 2 40
2020 AS-04 94 6 0 0 0 0 0 100 0 24
2020 AS-05 90 10 0 0 0 0 0 100 0 21
2019 AS 79 8 6 2 4 0 1 88 6 191
2019 AS-01 86 4 6 2 0 2 0 92 2 47
2019 AS-02 73 11 3 3 4 0 6 89 8 29
2019 AS-03 71 8 11 2 7 0 2 80 9 48
2019 AS-04 87 0 5 5 4 0 0 87 9 22
2019 AS-05 81 10 0 0 9 0 0 91 9 21
2018 AS 75 10 6 2 3 0 4 88 5 185
2018 AS-01 73 0 16 0 7 0 4 76 7 36
2018 AS-02 75 17 0 3 6 0 0 91 9 33
2018 AS-03 86 4 4 0 0 0 6 96 0 47
2018 AS-04 81 15 4 0 0 0 0 96 0 25
2018 AS-05 59 20 5 5 6 0 6 84 11 16
2017 AS 78 8 6 3 1 1 3 89 4 180
2017 AS-01 66 17 8 3 0 0 6 89 3 36
2017 AS-02 74 4 10 0 6 6 0 83 7 32
2017 AS-03 82 8 6 2 0 0 2 92 2 50
2017 AS-04 100 0 0 0 0 0 0 100 0 21
2017 AS-05 84 0 10 3 0 0 3 87 3 23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 79 14 3 1 1 0 2 95 2 189
2020 AS-01 59 26 0 2 6 0 7 91 9 38
2020 AS-02 89 4 4 2 0 0 0 94 2 43
2020 AS-03 77 15 8 0 0 0 0 92 0 38
2020 AS-04 91 9 0 0 0 0 0 100 0 25
2020 AS-05 89 11 0 0 0 0 0 100 0 21
2019 AS 61 29 7 2 0 0 0 90 3 191
2019 AS-01 63 27 8 2 0 0 0 90 2 47
2019 AS-02 59 31 0 7 0 0 3 93 7 29
2019 AS-03 68 24 8 0 0 0 0 92 0 48
2019 AS-04 61 30 5 0 4 0 0 91 4 22
2019 AS-05 53 28 19 0 0 0 0 81 0 21
2018 AS 46 35 12 4 0 0 2 83 5 189
2018 AS-01 48 25 16 11 0 0 0 73 11 37
2018 AS-02 36 42 14 5 0 0 3 80 5 34
2018 AS-03 59 26 10 0 2 0 2 87 2 47
2018 AS-04 52 41 7 0 0 0 0 93 0 26
2018 AS-05 53 31 11 5 0 0 0 84 5 16
2017 AS 57 32 8 2 0 0 2 90 2 179
2017 AS-01 40 50 5 2 0 0 3 93 2 36
2017 AS-02 68 24 6 0 0 0 3 94 0 32
2017 AS-03 63 23 6 4 2 0 2 88 6 49
2017 AS-04 70 30 0 0 0 0 0 100 0 21
2017 AS-05 45 38 17 0 0 0 0 83 0 23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 77 11 6 3 2 0 2 90 5 191
2020 AS-01 60 14 6 8 6 0 7 79 15 38
2020 AS-02 87 9 2 2 0 0 0 96 2 43
2020 AS-03 79 13 6 2 0 0 0 91 2 40
2020 AS-04 82 3 14 0 0 0 0 86 0 25
2020 AS-05 78 10 6 0 6 0 0 88 6 21
2019 AS 67 17 8 3 5 0 0 84 8 191
2019 AS-01 80 16 4 0 0 0 0 96 0 47
2019 AS-02 69 10 14 3 4 0 0 79 7 29
2019 AS-03 58 20 8 8 7 0 0 77 15 48
2019 AS-04 66 15 10 5 4 0 0 81 9 22
2019 AS-05 63 13 14 0 9 0 0 77 9 21
2018 AS 57 22 12 5 3 0 1 80 8 187
2018 AS-01 59 16 12 9 5 0 0 75 13 37
2018 AS-02 55 25 12 6 3 0 0 79 9 34
2018 AS-03 61 22 7 4 2 0 4 87 6 46
2018 AS-04 63 21 11 0 4 0 0 84 4 25
2018 AS-05 61 21 18 0 0 0 0 82 0 16
2017 AS 68 17 6 6 2 0 1 86 8 179
2017 AS-01 62 22 8 6 0 0 3 86 6 36
2017 AS-02 71 10 3 7 6 0 3 83 13 32
2017 AS-03 78 16 2 2 2 0 0 94 4 49
2017 AS-04 77 23 0 0 0 0 0 100 0 21
2017 AS-05 54 18 20 8 0 0 0 72 8 23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 7 2 3 0 0 20 93 4 191
2020 AS-01 53 6 0 3 0 0 38 95 5 38
2020 AS-02 80 2 0 4 0 0 13 95 5 43
2020 AS-03 65 8 4 3 0 0 19 91 4 40
2020 AS-04 83 3 0 0 0 0 13 100 0 25
2020 AS-05 67 14 4 5 0 0 9 90 6 21
2019 AS 58 16 4 1 1 0 20 92 3 191
2019 AS-01 66 16 2 0 0 0 16 98 0 47
2019 AS-02 69 6 3 3 0 0 19 93 4 29
2019 AS-03 45 17 2 0 0 0 35 97 0 48
2019 AS-04 49 18 6 0 6 0 22 86 7 22
2019 AS-05 73 13 9 5 0 0 0 86 5 21
2018 AS 59 9 5 1 0 1 26 91 1 186
2018 AS-01 58 6 3 2 0 3 28 93 3 36
2018 AS-02 74 6 0 0 0 0 20 100 0 34
2018 AS-03 56 7 0 0 0 0 37 100 0 46
2018 AS-04 64 4 8 4 0 0 20 85 5 25
2018 AS-05 38 13 25 0 0 0 24 67 0 16
2017 AS 63 11 3 0 1 1 23 96 1 180
2017 AS-01 55 11 0 0 0 2 32 100 0 36
2017 AS-02 78 0 0 0 0 0 22 100 0 32
2017 AS-03 66 4 2 0 0 0 28 97 0 50
2017 AS-04 60 17 4 0 5 0 14 89 6 21
2017 AS-05 61 21 5 0 0 0 13 95 0 23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 78 11 6 1 1 0 3 91 2 193
2020 AS-01 68 8 14 0 3 0 7 81 3 38
2020 AS-02 88 8 2 2 0 0 0 96 2 45
2020 AS-03 83 3 4 2 3 0 4 90 6 40
2020 AS-04 72 21 3 0 0 0 4 96 0 25
2020 AS-05 92 4 4 0 0 0 0 96 0 21
2019 AS 81 12 3 1 1 0 1 95 2 189
2019 AS-01 81 10 6 0 0 0 2 93 0 46
2019 AS-02 74 18 3 6 0 0 0 91 6 29
2019 AS-03 87 9 2 0 0 0 2 98 0 48
2019 AS-04 84 16 0 0 0 0 0 100 0 21
2019 AS-05 91 5 5 0 0 0 0 95 0 21
2018 AS 72 14 6 1 1 0 6 91 3 186
2018 AS-01 75 6 10 5 0 0 5 85 5 37
2018 AS-02 62 24 0 3 5 0 6 92 8 34
2018 AS-03 89 4 0 0 0 0 6 100 0 46
2018 AS-04 59 21 12 0 0 0 8 87 0 25
2018 AS-05 74 21 6 0 0 0 0 94 0 16
2017 AS 77 11 6 2 0 0 4 92 2 180
2017 AS-01 78 11 2 5 0 0 3 92 6 36
2017 AS-02 82 0 12 0 0 0 6 87 0 32
2017 AS-03 86 6 2 2 0 0 4 96 2 50
2017 AS-04 70 20 5 0 0 0 5 95 0 21
2017 AS-05 70 19 8 0 0 0 3 92 0 23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 81 10 3 0 2 0 3 94 3 192
2020 AS-01 56 20 6 0 8 2 8 85 9 38
2020 AS-02 89 7 2 2 0 0 0 96 2 45
2020 AS-03 89 9 0 0 2 0 0 98 2 40
2020 AS-04 83 13 3 0 0 0 0 97 0 25
2020 AS-05 89 0 6 0 0 0 5 94 0 21
2019 AS 77 10 6 2 5 0 0 87 7 191
2019 AS-01 64 13 6 2 15 0 0 77 17 47
2019 AS-02 76 14 0 7 3 0 0 90 10 29
2019 AS-03 86 2 12 0 0 0 0 88 0 48
2019 AS-04 85 5 6 4 0 0 0 90 4 22
2019 AS-05 67 14 9 0 10 0 0 81 10 21
2018 AS 82 8 1 2 3 0 4 94 5 188
2018 AS-01 81 7 2 2 5 0 2 90 8 37
2018 AS-02 78 7 2 4 5 0 3 88 10 34
2018 AS-03 86 11 2 0 0 0 0 98 0 47
2018 AS-04 89 4 0 0 8 0 0 92 8 25
2018 AS-05 94 0 0 6 0 0 0 94 6 16
2017 AS 74 13 2 4 1 0 5 92 6 181
2017 AS-01 65 19 6 5 0 0 6 89 6 37
2017 AS-02 70 6 0 11 3 0 10 84 16 32
2017 AS-03 72 15 4 4 2 0 3 90 6 50
2017 AS-04 84 16 0 0 0 0 0 100 0 21
2017 AS-05 97 0 0 0 0 0 3 100 0 23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 26 15 5 2 0 1 78 7 193
2020 AS-01 46 27 15 5 3 2 2 76 9 38
2020 AS-02 57 23 12 6 3 0 0 80 9 45
2020 AS-03 53 22 20 5 0 0 0 75 5 40
2020 AS-04 42 37 21 0 0 0 0 79 0 25
2020 AS-05 56 24 10 10 0 0 0 80 10 21
2019 AS 58 18 15 5 4 0 0 76 9 191
2019 AS-01 60 17 18 2 2 0 0 77 4 47
2019 AS-02 46 25 23 3 3 0 0 71 6 29
2019 AS-03 62 17 12 4 5 0 0 79 9 48
2019 AS-04 51 19 10 14 6 0 0 70 20 22
2019 AS-05 66 13 17 5 0 0 0 79 5 21
2018 AS 55 22 14 4 2 0 2 80 6 188
2018 AS-01 51 20 18 2 9 0 0 71 11 37
2018 AS-02 42 33 16 6 0 0 3 77 6 34
2018 AS-03 56 22 18 2 0 0 2 80 2 47
2018 AS-04 68 20 9 4 0 0 0 87 4 25
2018 AS-05 69 25 0 6 0 0 0 94 6 16
2017 AS 53 26 12 5 2 1 2 81 7 179
2017 AS-01 50 30 14 0 3 3 0 83 3 35
2017 AS-02 53 16 18 3 3 0 6 74 7 32
2017 AS-03 58 24 12 5 0 0 0 82 5 50
2017 AS-04 56 24 5 14 0 0 0 80 14 21
2017 AS-05 45 30 14 5 3 0 3 77 8 23

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 30 48 15 6 1 0 0 77 7 193
2020 AS-01 27 48 12 10 3 0 0 75 13 38
2020 AS-02 27 51 13 9 0 0 0 78 9 45
2020 AS-03 46 38 9 4 2 0 0 84 7 40
2020 AS-04 17 58 19 4 3 0 0 74 7 25
2020 AS-05 45 34 21 0 0 0 0 79 0 21

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 19 43 27 9 2 0 0 62 11 192
2020 AS-01 15 43 26 11 5 0 0 58 16 38
2020 AS-02 19 53 27 0 0 0 0 73 0 45
2020 AS-03 24 34 30 12 0 0 0 58 12 39
2020 AS-04 20 44 24 9 3 0 0 64 12 25
2020 AS-05 13 44 32 11 0 0 0 57 11 21
2019 AS 29 29 34 6 2 0 0 58 8 191
2019 AS-01 38 26 30 4 2 0 0 64 6 47
2019 AS-02 21 35 37 3 4 0 0 56 7 29
2019 AS-03 33 25 34 9 0 0 0 57 9 48
2019 AS-04 21 35 36 8 0 0 0 56 8 22
2019 AS-05 22 28 46 0 4 0 0 50 4 21
2018 AS 24 32 33 8 3 0 0 56 11 189
2018 AS-01 28 24 33 8 7 0 0 52 15 37
2018 AS-02 14 21 46 10 9 0 0 35 19 34
2018 AS-03 37 39 24 0 0 0 0 76 0 47
2018 AS-04 21 35 33 10 0 0 0 56 10 26
2018 AS-05 13 44 32 7 5 0 0 57 12 16
2017 AS 18 31 37 11 2 0 0 49 13 181
2017 AS-01 18 34 31 11 3 0 2 54 14 37
2017 AS-02 10 33 36 15 6 0 0 43 21 32
2017 AS-03 28 34 33 4 0 2 0 63 4 50
2017 AS-04 23 29 39 9 0 0 0 52 9 21
2017 AS-05 8 20 54 18 0 0 0 28 18 23

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 8 12 41 25 14 0 0 39 20 191
2020 AS-01 11 8 46 15 20 0 0 35 19 38
2020 AS-02 3 8 44 34 11 0 0 46 11 44
2020 AS-03 4 24 34 21 17 0 0 38 28 40
2020 AS-04 12 3 40 33 11 0 0 45 16 25
2020 AS-05 6 21 51 14 8 0 0 22 27 21
2019 AS 6 17 36 24 18 0 0 42 22 191
2019 AS-01 4 17 43 15 21 0 0 36 21 47
2019 AS-02 0 25 31 33 11 0 0 44 25 29
2019 AS-03 4 17 33 27 20 0 0 46 21 48
2019 AS-04 9 22 21 31 17 0 0 48 32 22
2019 AS-05 9 14 53 9 16 0 0 24 23 21
2018 AS 7 11 44 18 19 0 0 37 18 189
2018 AS-01 16 14 38 16 16 0 0 32 30 37
2018 AS-02 14 14 46 15 11 0 0 26 28 34
2018 AS-03 0 4 41 19 37 0 0 56 4 47
2018 AS-04 4 0 68 7 20 0 0 27 4 26
2018 AS-05 5 26 37 25 7 0 0 32 31 16
2017 AS 5 16 37 24 17 0 1 41 22 180
2017 AS-01 6 11 38 24 17 2 2 42 18 37
2017 AS-02 10 30 21 17 22 0 0 39 40 31
2017 AS-03 3 12 32 30 23 0 0 53 15 50
2017 AS-04 5 9 51 16 13 0 5 31 15 21
2017 AS-05 0 20 42 34 4 0 0 38 20 23
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 55 18 2 68 32 193
2020 AS-01 15 63 19 3 81 19 38
2020 AS-02 29 46 22 4 61 39 45
2020 AS-03 26 62 10 2 71 29 40
2020 AS-04 18 48 34 0 72 28 25
2020 AS-05 16 73 10 0 82 18 21

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 40 60 50
2020 AS-02 43 57 12
2020 AS-03 31 69 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 20 10 6 6 1 11 75 14 193
2020 AS-01 52 22 2 0 6 3 14 89 8 38
2020 AS-02 47 20 21 0 3 0 9 74 3 45
2020 AS-03 36 13 7 15 12 0 17 58 32 40
2020 AS-04 27 41 8 20 0 0 4 71 21 25
2020 AS-05 53 21 6 0 11 0 9 81 12 21
2019 AS 41 19 13 10 11 1 6 64 22 188
2019 AS-01 41 17 15 8 8 2 9 65 18 47
2019 AS-02 34 21 6 21 10 0 8 60 33 28
2019 AS-03 37 21 22 8 6 0 6 62 14 47
2019 AS-04 50 27 5 4 11 0 4 80 16 22
2019 AS-05 41 19 10 17 13 0 0 60 30 21
2018 AS 46 16 11 8 14 1 4 65 23 188
2018 AS-01 56 6 12 8 14 0 4 64 24 37
2018 AS-02 40 29 8 6 16 0 0 69 22 33
2018 AS-03 45 9 16 11 13 0 6 58 25 47
2018 AS-04 42 23 10 10 11 0 3 67 23 26
2018 AS-05 30 40 7 5 19 0 0 70 24 16

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 28 15 17 5 0 9 59 24 50
2020 AS-02 18 44 8 14 0 0 16 74 16 12
2020 AS-03 8 37 29 13 13 0 0 46 25 10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 11 20 17 17 21 2 11 36 45 50
2020 AS-02 8 35 14 17 25 0 0 43 42 12
2020 AS-03 8 8 10 44 13 8 8 20 68 10
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