2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Please indicate your occupational group and level. Occupational group and level - AB

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 39 31 13 7 10 0 0 70 16 61
2020 AB-10 40 10 10 0 40 0 0 50 40 10
2019 AB 42 39 8 3 7 0 0 81 10 59
2018 AB 44 37 8 10 0 2 0 82 10 63
2017 AB 28 54 3 6 9 0 0 82 15 65
2017 AB-05 33 50 0 8 8 0 0 83 17 12
2014 AB 39 42 7 9 3 0 0 81 12 69
2014 AB-04 38 31 15 15 0 0 0 69 15 13
2014 AB-05 50 25 8 8 8 0 0 75 17 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 25 26 15 18 16 0 0 51 34 61
2020 AB-10 10 20 10 20 40 0 0 30 60 10
2019 AB 33 25 13 20 8 0 0 58 28 60
2018 AB 32 33 14 16 3 2 0 66 19 63
2017 AB 20 40 14 9 17 0 0 60 26 65
2017 AB-05 17 33 17 8 25 0 0 50 33 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 64 26 3 3 2 2 0 92 5 61
2020 AB-10 50 20 10 10 10 0 0 70 20 10
2019 AB 66 24 8 0 2 0 0 90 2 59
2018 AB 73 21 3 3 0 0 0 94 3 62
2017 AB 53 34 5 5 3 0 0 88 8 64
2017 AB-05 50 42 8 0 0 0 0 92 0 12
2014 AB 64 30 4 1 0 0 0 94 1 69
2014 AB-04 62 31 0 8 0 0 0 92 8 13
2014 AB-05 67 25 8 0 0 0 0 92 0 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 48 30 8 10 5 0 0 77 15 61
2020 AB-10 30 30 0 10 30 0 0 60 40 10
2019 AB 46 34 12 5 3 0 0 80 8 59
2018 AB 41 44 8 3 3 0 0 86 6 63
2017 AB 41 35 11 10 3 0 0 76 13 63
2017 AB-05 33 50 8 8 0 0 0 83 8 12
2014 AB 46 38 7 6 3 0 0 84 9 69
2014 AB-04 62 31 0 8 0 0 0 92 8 13
2014 AB-05 50 33 0 8 8 0 0 83 17 12

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 17 22 19 19 24 0 0 39 42 59
2020 AB-10 0 20 20 0 60 0 0 20 60 10
2019 AB 35 32 12 7 15 0 0 67 22 60
2018 AB 27 33 29 8 3 0 0 60 11 63
2017 AB 22 35 16 13 13 2 0 58 26 63
2017 AB-05 25 33 17 8 17 0 0 58 25 12
2014 AB 32 26 20 12 10 0 0 58 22 69
2014 AB-04 31 31 8 8 23 0 0 62 31 13
2014 AB-05 33 17 33 8 8 0 0 50 17 12

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 17 37 13 15 18 0 0 53 33 60
2020 AB-10 0 40 0 20 40 0 0 40 60 10
2019 AB 37 29 14 8 12 0 0 66 20 59
2018 AB 22 40 29 5 5 0 0 62 10 63
2017 AB 28 39 8 16 9 0 0 67 25 64
2017 AB-05 25 50 0 17 8 0 0 75 25 12
2014 AB 35 30 16 14 4 0 0 65 19 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 25 33 17 25 0 0 0 58 25 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 20 27 20 12 18 0 3 48 31 60
2020 AB-10 0 30 0 20 50 0 0 30 70 10
2019 AB 25 34 14 10 14 0 3 61 25 59
2018 AB 21 33 24 17 5 0 0 54 22 63
2017 AB 24 17 25 8 19 6 0 44 29 63
2017 AB-05 8 33 8 8 17 25 0 56 33 12
2014 AB 41 25 14 9 7 3 1 68 17 69
2014 AB-04 38 23 31 0 8 0 0 62 8 13
2014 AB-05 33 25 17 0 17 8 0 64 18 12
Top of page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 41 26 11 8 11 0 2 68 20 61
2020 AB-10 30 30 10 0 30 0 0 60 30 10
2019 AB 50 25 8 7 8 0 2 76 15 60

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 43 25 8 11 13 0 0 67 25 61
2020 AB-10 20 10 0 40 30 0 0 30 70 10
2019 AB 37 29 14 8 8 0 3 68 18 59
2018 AB 34 36 15 10 3 2 0 72 13 61
2017 AB 40 31 9 11 9 0 0 71 20 65
2017 AB-05 33 33 8 0 25 0 0 67 25 12
2014 AB 39 33 14 7 6 0 0 72 13 69
2014 AB-04 23 46 15 0 15 0 0 69 15 13
2014 AB-05 42 8 8 33 8 0 0 50 42 12

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 42 22 15 3 18 0 0 63 22 60
2020 AB-10 20 10 10 10 50 0 0 30 60 10
2019 AB 45 25 12 5 12 0 2 71 17 60
2018 AB 39 36 13 5 7 0 0 75 11 61
2017 AB 46 29 3 9 12 0 0 75 22 65
2017 AB-05 33 33 8 0 25 0 0 67 25 12
2014 AB 58 14 13 7 7 0 0 72 14 69
2014 AB-04 38 38 8 0 15 0 0 77 15 13
2014 AB-05 58 0 8 17 17 0 0 58 33 12

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 16 36 8 13 26 0 0 52 39 61
2020 AB-10 0 20 20 10 50 0 0 20 60 10
2019 AB 23 32 23 10 10 2 0 56 20 60
2018 AB 21 27 29 16 3 3 0 50 20 62
2017 AB 22 40 12 15 9 2 0 63 25 65
2017 AB-05 25 42 8 17 8 0 0 67 25 12
2014 AB 29 33 4 14 17 1 0 63 32 69
2014 AB-04 23 31 8 15 23 0 0 54 38 13
2014 AB-05 25 42 17 8 8 0 0 67 17 12

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 16 33 10 13 28 0 0 49 41 61
2020 AB-10 0 20 20 10 50 0 0 20 60 10
2019 AB 15 50 10 8 15 0 2 66 24 60
2018 AB 17 35 16 21 11 0 0 52 32 63
2017 AB 22 22 30 14 11 2 0 44 25 64
2017 AB-05 17 25 33 17 8 0 0 42 25 12
2014 AB 35 28 10 12 16 0 0 62 28 69
2014 AB-04 31 31 15 0 23 0 0 62 23 13
2014 AB-05 42 33 17 0 8 0 0 75 8 12

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 13 26 10 23 28 0 0 39 51 61
2020 AB-10 0 10 10 20 60 0 0 10 80 10
2019 AB 10 33 15 22 15 3 2 46 39 60
2018 AB 6 31 16 26 19 2 0 38 46 62
2017 AB 14 23 25 20 15 3 0 38 37 65
2017 AB-05 8 33 17 33 8 0 0 42 42 12
2014 AB 20 30 19 14 16 0 0 51 30 69
2014 AB-04 15 23 15 23 23 0 0 38 46 13
2014 AB-05 33 25 33 0 8 0 0 58 8 12

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 16 23 21 25 15 0 0 39 39 61
2020 AB-10 0 10 40 20 30 0 0 10 50 10
2019 AB 17 32 25 17 8 0 2 49 25 60
2018 AB 11 29 27 27 3 2 0 41 31 62
2017 AB 8 45 23 18 6 0 0 52 25 65
2017 AB-05 0 42 42 8 8 0 0 42 17 12
2014 AB 23 35 12 17 12 1 0 59 29 69
2014 AB-04 15 31 15 15 23 0 0 46 38 13
2014 AB-05 25 33 25 0 8 8 0 64 9 12
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 28 28 10 16 18 0 0 56 34 61
2020 AB-10 0 20 10 10 60 0 0 20 70 10
2019 AB 28 27 17 15 12 2 0 56 27 60
2018 AB 19 27 23 16 13 2 0 48 30 62
2017 AB 15 40 20 9 15 0 0 55 25 65
2017 AB-05 8 42 17 8 25 0 0 50 33 12
2014 AB 28 29 10 13 19 1 0 57 32 69
2014 AB-04 15 46 8 8 23 0 0 62 31 13
2014 AB-05 42 17 17 8 17 0 0 58 25 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 37 28 17 10 8 0 0 65 18 60
2020 AB-10 10 20 10 10 50 0 0 30 60 10
2019 AB 33 40 15 7 5 0 0 73 12 60
2018 AB 33 48 10 5 5 0 0 81 10 63
2017 AB 26 48 11 9 6 0 0 74 15 65
2017 AB-05 25 42 8 17 8 0 0 67 25 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 34 26 10 10 20 0 0 61 30 61
2020 AB-10 10 10 10 10 60 0 0 20 70 10
2019 AB 32 28 12 17 8 0 3 62 26 60
2018 AB 33 33 13 10 8 3 0 68 19 61
2017 AB 38 32 11 8 11 0 0 71 18 65
2017 AB-05 25 50 0 0 25 0 0 75 25 12
2014 AB 36 30 14 12 7 0 0 67 19 69
2014 AB-04 23 38 15 15 8 0 0 62 23 13
2014 AB-05 50 8 0 17 25 0 0 58 42 12

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 28 38 18 10 5 0 2 67 15 61
2020 AB-10 20 40 20 20 0 0 0 60 20 10
2019 AB 37 32 13 8 8 0 2 69 17 60
2018 AB 35 43 6 10 6 0 0 78 16 63
2017 AB 38 35 11 6 9 0 0 74 15 65
2017 AB-05 25 58 8 0 8 0 0 83 8 12
2014 AB 45 29 9 12 4 0 1 75 16 69
2014 AB-04 31 46 8 15 0 0 0 77 15 13
2014 AB-05 42 33 8 17 0 0 0 75 17 12

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 43 10 15 10 20 0 2 54 31 60
2020 AB-10 20 0 20 0 60 0 0 20 60 10

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 20 31 15 13 20 2 0 52 33 61
2020 AB-10 0 30 20 10 40 0 0 30 50 10
2019 AB 23 27 15 18 12 3 2 53 32 60
2018 AB 24 24 24 15 10 3 0 50 25 62
2017 AB 25 37 12 11 14 2 0 63 25 65
2017 AB-05 8 50 8 17 17 0 0 58 33 12
2014 AB 41 25 9 12 10 3 0 68 23 68
2014 AB-04 54 23 8 8 8 0 0 77 15 13
2014 AB-05 33 25 17 17 8 0 0 58 25 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 16 25 15 15 26 0 3 42 42 61
2020 AB-10 0 20 20 10 50 0 0 20 60 10
2019 AB 20 8 15 20 28 2 7 31 53 60
2018 AB 10 26 18 21 19 5 2 38 43 62
2017 AB 12 29 8 15 29 5 2 44 48 65
2017 AB-05 0 25 17 8 42 8 0 27 55 12
2014 AB 22 22 19 14 16 1 6 47 33 69
2014 AB-04 0 38 31 0 31 0 0 38 31 13
2014 AB-05 25 17 25 17 8 0 8 45 27 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 46 30 11 3 10 0 0 75 13 61
2020 AB-10 30 30 10 0 30 0 0 60 30 10
2019 AB 55 23 10 5 5 2 0 80 10 60

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 41 34 7 7 8 0 3 78 15 61
2020 AB-10 40 40 0 10 10 0 0 80 20 10
2019 AB 50 15 15 3 7 3 7 72 11 60

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 51 15 10 10 10 2 3 69 21 61
2020 AB-10 10 30 0 20 30 0 10 44 56 10
2019 AB 53 12 7 7 10 7 5 74 19 60

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 62 21 3 3 0 0 10 93 4 61
2020 AB-10 60 10 0 10 0 0 20 88 13 10
2019 AB 70 7 5 3 2 2 12 88 6 60

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 34 30 10 16 10 0 0 64 26 61
2020 AB-10 10 40 0 20 30 0 0 50 50 10
2019 AB 30 37 15 7 12 0 0 67 18 60
2018 AB 27 51 16 2 3 0 2 79 5 63
2017 AB 31 44 9 9 6 0 0 75 16 64
2017 AB-05 25 50 8 0 17 0 0 75 17 12
2014 AB 36 39 9 13 3 0 0 75 16 69
2014 AB-04 31 38 15 8 8 0 0 69 15 13
2014 AB-05 25 50 0 25 0 0 0 75 25 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 33 30 11 13 13 0 0 62 26 61
2020 AB-10 10 40 0 10 40 0 0 50 50 10
2019 AB 30 32 15 13 10 0 0 62 23 60
2018 AB 25 43 21 2 8 2 0 69 10 63
2017 AB 30 38 14 9 9 0 0 67 19 64
2017 AB-05 25 58 0 0 17 0 0 83 17 12
2014 AB 33 41 10 10 6 0 0 74 16 69
2014 AB-04 15 62 15 0 8 0 0 77 8 13
2014 AB-05 33 42 0 25 0 0 0 75 25 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 28 27 17 15 13 0 0 55 28 60
2020 AB-10 10 20 0 30 40 0 0 30 70 10
2019 AB 36 36 14 10 5 0 0 71 15 59
2018 AB 27 45 18 5 5 0 0 73 10 62
2017 AB 28 41 17 6 8 0 0 69 14 64
2017 AB-05 25 42 8 8 17 0 0 67 25 12
2014 AB 32 30 12 19 7 0 0 62 26 69
2014 AB-04 31 38 8 8 15 0 0 69 23 13
2014 AB-05 33 33 0 33 0 0 0 67 33 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 13 39 25 10 11 2 0 53 22 61
2020 AB-10 0 50 10 0 40 0 0 50 40 10
2019 AB 12 50 18 12 8 0 0 62 20 60
2018 AB 11 42 24 15 5 3 0 55 20 62
2017 AB 19 30 20 17 11 2 2 50 29 64
2017 AB-05 0 27 18 27 18 9 0 30 50 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 30 33 7 13 18 0 0 62 31 61
2020 AB-10 10 30 10 10 40 0 0 40 50 10
2019 AB 40 30 12 12 7 0 0 70 18 60
2018 AB 33 37 17 10 2 2 0 71 11 63
2017 AB 35 43 8 12 2 0 0 78 14 65
2017 AB-05 33 42 8 17 0 0 0 75 17 12
2014 AB 39 36 10 7 7 0 0 75 14 69
2014 AB-04 38 31 8 0 23 0 0 69 23 13
2014 AB-05 50 17 17 17 0 0 0 67 17 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 33 25 15 20 8 0 0 57 28 61
2020 AB-10 30 0 10 40 20 0 0 30 60 10
2019 AB 29 29 25 12 5 0 0 58 17 59
2018 AB 24 35 27 10 3 2 0 60 13 63
2017 AB 22 43 17 6 6 0 6 69 13 65
2017 AB-05 17 50 17 8 0 0 8 73 9 12
2014 AB 30 35 12 16 6 0 1 66 22 69
2014 AB-04 23 31 8 23 15 0 0 54 38 13
2014 AB-05 33 33 17 17 0 0 0 67 17 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 51 49 61
2020 AB-10 20 80 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 52 15 13 5 5 0 10 74 11 60
2020 AB-10 10 30 0 10 20 0 30 57 43 10

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AB 26 38 36 61
2020 AB-10 70 20 10 10
2019 AB 22 52 27 60
2018 AB 18 35 47 62
2017 AB 32 38 29 65
2017 AB-05 0 33 67 12
2014 AB 17 54 29 69
2014 AB-04 8 62 31 13
2014 AB-05 25 58 17 12

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AB 31 13 25 13 6 13 16
2019 AB 46 15 15 8 15 0 13
2018 AB 18 18 0 0 36 27 11
2017 AB 29 10 24 10 19 10 21
2014 AB 58 0 8 25 9999 8 12
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 54 30 5 8 3 0 0 84 11 61
2020 AB-10 30 30 0 20 20 0 0 60 40 10
2019 AB 61 20 12 2 3 2 0 83 5 59
2018 AB 59 33 6 0 0 2 0 94 0 63
2017 AB 46 40 5 5 5 0 0 86 9 65
2017 AB-05 50 33 8 8 0 0 0 83 8 12
2014 AB 55 38 3 1 1 1 0 94 3 69
2014 AB-04 54 38 0 0 0 8 0 100 0 13
2014 AB-05 50 25 17 0 8 0 0 75 8 12

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 20 38 16 15 11 0 0 57 26 61
2020 AB-10 0 40 0 10 50 0 0 40 60 10
2019 AB 31 40 17 7 3 2 0 72 11 58
2018 AB 26 44 19 10 0 2 0 70 10 62
2017 AB 29 49 9 5 8 0 0 78 12 65
2017 AB-05 17 50 17 8 8 0 0 67 17 12
2014 AB 33 38 10 12 6 1 0 72 18 69
2014 AB-04 31 54 8 8 0 0 0 85 8 13
2014 AB-05 25 67 0 8 0 0 0 92 8 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 25 34 18 15 7 0 2 22 60 61
2020 AB-10 40 30 20 10 0 0 0 10 70 10
2019 AB 10 17 40 25 7 2 0 32 27 60
2018 AB 6 35 31 18 8 2 0 26 43 62
2017 AB 15 15 46 20 2 0 2 22 31 65
2017 AB-05 8 25 58 8 0 0 0 8 33 12
2014 AB 9 19 43 13 10 1 4 25 29 69
2014 AB-04 8 23 38 15 15 0 0 31 31 13
2014 AB-05 8 17 33 25 17 0 0 42 25 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 10 23 26 33 5 2 2 39 34 61
2020 AB-10 20 20 30 20 10 0 0 30 40 10
2019 AB 8 7 30 28 25 0 2 54 15 60
2018 AB 7 8 32 40 10 0 3 52 16 60
2017 AB 11 14 22 28 22 2 2 52 26 64
2017 AB-05 17 17 33 17 17 0 0 33 33 12
2014 AB 9 15 25 25 21 1 4 48 25 68
2014 AB-04 17 25 25 17 8 8 0 27 45 12
2014 AB-05 8 17 25 8 42 0 0 50 25 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 15 18 39 25 2 0 2 27 33 61
2020 AB-10 20 10 40 30 0 0 0 30 30 10
2019 AB 10 22 38 22 7 2 0 29 32 60
2018 AB 18 18 42 17 3 2 0 20 37 60
2017 AB 23 22 28 17 6 5 0 24 47 65
2017 AB-05 8 25 33 33 0 0 0 33 33 12
2014 AB 16 26 28 13 12 3 3 26 45 69
2014 AB-04 23 23 31 15 8 0 0 23 46 13
2014 AB-05 8 33 17 33 8 0 0 42 42 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 7 20 32 35 7 0 0 42 27 60
2020 AB-10 20 50 10 20 0 0 0 20 70 10
2019 AB 5 9 48 21 17 0 0 38 14 58
2018 AB 3 16 38 38 2 2 2 41 20 61
2017 AB 6 12 31 26 18 5 2 48 20 65
2017 AB-05 0 8 17 58 0 17 0 70 10 12
2014 AB 6 16 30 30 13 1 3 45 23 69
2014 AB-04 8 8 46 23 15 0 0 38 15 13
2014 AB-05 8 17 25 42 8 0 0 50 25 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 23 26 30 18 3 0 0 21 49 61
2020 AB-10 50 30 10 10 0 0 0 10 80 10
2019 AB 15 28 28 20 7 2 0 27 44 60
2018 AB 12 43 27 13 0 3 2 14 58 60
2017 AB 17 25 35 8 15 0 0 23 42 65
2017 AB-05 8 25 42 8 17 0 0 25 33 12
2014 AB 16 26 26 17 9 3 3 28 45 69
2014 AB-04 23 31 23 8 15 0 0 23 54 13
2014 AB-05 17 17 17 42 0 8 0 45 36 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 5 10 15 38 30 2 0 69 15 60
2020 AB-10 0 30 0 60 10 0 0 70 30 10
2019 AB 3 7 27 27 29 3 3 60 11 59
2018 AB 0 12 29 43 14 2 0 58 12 58
2017 AB 5 11 26 35 17 5 2 56 16 65
2017 AB-05 17 0 33 25 25 0 0 50 17 12
2014 AB 3 13 26 19 28 4 6 52 18 68
2014 AB-04 8 8 15 31 31 0 8 67 17 13
2014 AB-05 0 8 25 17 42 8 0 64 9 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 18 18 38 23 3 0 0 26 36 61
2020 AB-10 20 30 20 30 0 0 0 30 50 10
2019 AB 17 10 47 17 8 2 0 25 27 60
2018 AB 17 20 43 18 0 2 0 19 37 60
2017 AB 22 20 42 8 8 2 0 16 42 65
2017 AB-05 8 0 75 8 8 0 0 17 8 12
2014 AB 19 18 26 22 10 1 3 34 38 68
2014 AB-04 15 23 15 31 15 0 0 46 38 13
2014 AB-05 17 8 33 33 8 0 0 42 25 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 15 15 39 25 5 2 0 30 30 61
2020 AB-10 10 20 30 30 10 0 0 40 30 10
2019 AB 7 17 33 22 22 0 0 43 23 60

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 12 33 12 23 20 0 0 45 43 60
2019 AB 12 52 13 15 8 0 0 63 23 60

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 36 30 5 13 16 0 0 66 30 61
2020 AB-10 20 30 0 10 40 0 0 50 50 10
2019 AB 32 25 8 23 12 0 0 57 35 60
2018 AB 32 30 16 16 5 2 0 63 21 63
2017 AB 40 22 12 12 12 2 0 63 25 65
2017 AB-05 25 17 8 25 25 0 0 42 50 12
2014 AB 39 23 14 14 7 0 1 63 22 69
2014 AB-04 31 31 15 15 8 0 0 62 23 13
2014 AB-05 33 17 17 17 17 0 0 50 33 12

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 33 36 2 20 10 0 0 69 30 61
2020 AB-10 10 30 0 50 10 0 0 40 60 10
2019 AB 33 27 12 20 8 0 0 60 28 60
2018 AB 21 48 11 13 7 0 0 69 20 61
2017 AB 29 34 11 23 3 0 0 63 26 65
2017 AB-05 17 42 0 25 17 0 0 58 42 12
2014 AB 30 41 12 13 4 0 0 71 17 69
2014 AB-04 23 38 0 31 8 0 0 62 38 13
2014 AB-05 42 17 8 17 17 0 0 58 33 12

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 30 40 8 12 10 0 0 70 22 60
2020 AB-10 10 40 0 20 30 0 0 50 50 10
2019 AB 33 27 13 22 5 0 0 60 27 60
2018 AB 21 46 17 8 3 5 0 70 12 63

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 18 36 13 15 18 0 0 54 33 61
2020 AB-10 0 40 0 10 50 0 0 40 60 10
2019 AB 27 40 15 10 8 0 0 67 18 60
2018 AB 27 46 14 8 3 2 0 74 11 63
2017 AB 30 50 11 5 5 0 0 80 9 64
2017 AB-05 17 67 0 0 17 0 0 83 17 12
2014 AB 38 30 16 12 3 1 0 69 15 69
2014 AB-04 38 38 8 8 8 0 0 77 15 13
2014 AB-05 25 50 8 17 0 0 0 75 17 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 28 33 18 8 11 2 0 62 20 61
2020 AB-10 10 30 10 10 40 0 0 40 50 10
2019 AB 39 36 14 8 3 0 0 75 12 59
2018 AB 31 44 18 3 3 0 0 75 7 61
2017 AB 44 34 13 5 5 0 0 78 9 64
2017 AB-05 17 33 25 17 8 0 0 50 25 12
2014 AB 46 28 12 12 3 0 0 74 14 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 42 50 8 0 0 0 0 92 0 12

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 28 33 17 10 12 0 0 62 22 60
2020 AB-10 10 20 20 20 30 0 0 30 50 10
2019 AB 45 28 12 7 7 2 0 75 14 60
2018 AB 37 44 13 5 2 0 0 81 6 63
2017 AB 39 42 8 3 8 0 0 81 11 64
2017 AB-05 33 42 8 0 17 0 0 75 17 12
2014 AB 43 39 7 7 3 0 0 83 10 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 25 67 0 8 0 0 0 92 8 12

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 28 30 10 13 16 0 3 59 31 61
2020 AB-10 0 40 0 10 40 0 10 44 56 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 23 33 21 11 11 0 0 56 23 61
2020 AB-10 10 30 10 10 40 0 0 40 50 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 25 32 10 13 18 0 2 58 32 60
2020 AB-10 0 20 20 20 40 0 0 20 60 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 25 30 8 15 21 2 0 55 37 61
2020 AB-10 20 20 0 20 40 0 0 40 60 10
2019 AB 18 25 17 15 18 5 2 46 36 60
2018 AB 15 34 24 10 13 5 0 51 24 62
2017 AB 18 29 17 11 18 5 2 51 31 65
2017 AB-05 8 25 8 17 42 0 0 33 58 12
2014 AB 26 26 14 12 17 4 0 55 30 69
2014 AB-04 15 31 8 8 31 8 0 50 42 13
2014 AB-05 25 25 8 8 33 0 0 50 42 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 27 40 8 8 17 0 0 67 25 60
2020 AB-10 10 30 10 0 50 0 0 40 50 10
2019 AB 48 25 8 3 10 2 3 77 14 60
2018 AB 37 35 15 8 0 5 0 76 8 62
2017 AB 37 37 12 11 3 0 0 74 14 65
2017 AB-05 25 50 17 8 0 0 0 75 8 12
2014 AB 42 33 14 4 4 0 1 76 9 69
2014 AB-04 23 54 8 0 15 0 0 77 15 13
2014 AB-05 17 50 25 0 0 0 8 73 0 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 20 36 15 13 15 0 2 57 28 61
2020 AB-10 0 30 10 20 40 0 0 30 60 10
2019 AB 33 33 13 5 13 0 2 68 19 60
2018 AB 21 35 34 6 2 2 0 57 8 62

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 16 21 10 16 30 3 3 40 49 61
2020 AB-10 0 30 0 10 60 0 0 30 70 10
2019 AB 22 21 16 9 21 9 3 49 33 58
2018 AB 19 27 21 13 13 3 3 50 28 62
2017 AB 26 22 15 17 15 5 0 50 34 65
2017 AB-05 33 17 17 17 8 8 0 55 27 12
2014 AB 28 26 12 12 19 3 1 56 32 69
2014 AB-04 15 31 8 8 31 8 0 50 42 13
2014 AB-05 8 33 25 8 17 0 8 45 27 12

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 23 52 3 17 5 0 0 75 22 60
2020 AB-10 30 40 0 30 0 0 0 70 30 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 34 46 7 11 0 0 2 82 12 61
2020 AB-10 30 40 10 20 0 0 0 70 20 10
2019 AB 45 35 5 12 3 0 0 80 15 60
2017 AB 51 28 3 8 11 0 0 78 18 65
2017 AB-05 42 33 8 0 17 0 0 75 17 12
2014 AB 55 29 3 4 9 0 0 84 13 69
2014 AB-04 46 31 8 0 15 0 0 77 15 13
2014 AB-05 58 42 0 0 0 0 0 100 0 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 34 41 11 8 5 0 0 75 13 61
2020 AB-10 10 60 10 10 10 0 0 70 20 10
2019 AB 59 27 8 3 2 0 0 86 5 59
2017 AB 62 34 2 2 2 0 0 95 3 65
2017 AB-05 50 42 8 0 0 0 0 92 0 12
2014 AB 57 38 4 1 0 0 0 94 1 69
2014 AB-04 54 38 8 0 0 0 0 92 0 13
2014 AB-05 58 42 0 0 0 0 0 100 0 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 75 20 0 0 3 0 2 97 3 61
2020 AB-10 80 20 0 0 0 0 0 100 0 10
2017 AB 72 20 2 0 0 3 3 98 0 65
2017 AB-05 83 8 0 0 0 0 8 100 0 12
2014 AB 83 14 1 0 0 0 1 99 0 69
2014 AB-04 62 38 0 0 0 0 0 100 0 13
2014 AB-05 92 8 0 0 0 0 0 100 0 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 5 10 3 5 34 7 36 26 69 61
2020 AB-10 0 0 0 0 40 0 60 0 100 10
2019 AB 7 5 3 15 27 8 35 21 74 60

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 33 67 61
2019 AB 25 75 60
2018 AB 22 78 63

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 40 60 20
2019 AB 60 40 15
2018 AB 50 50 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 70 30 20
2019 AB 53 47 15
2018 AB 50 50 14

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 25 75 20

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 20
2019 AB 0 100 15
2018 AB 0 100 14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 0 100 15
2018 AB 0 100 14

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 0 100 15

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 40 60 20
2019 AB 67 33 15
2018 AB 36 64 14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 45 55 20
2019 AB 53 47 15
2018 AB 64 36 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 50 50 20
2019 AB 40 60 15
2018 AB 57 43 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 65 35 20
2019 AB 53 47 15
2018 AB 43 57 14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 55 45 20
2018 AB 43 57 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 50 50 20
2019 AB 67 33 15
2018 AB 50 50 14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 60 40 20
2019 AB 53 47 15
2018 AB 36 64 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 20
2019 AB 0 100 15
2018 AB 0 100 14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 60 40 20
2019 AB 60 40 15
2018 AB 43 57 14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 67 33 15
2018 AB 36 64 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 70 30 20
2019 AB 53 47 15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 50 50 20

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 70 30 20
2019 AB 60 40 15
2018 AB 43 57 14

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 20
2018 AB 0 100 14

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 14

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 0 100 15

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 12

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 12

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 12

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 12

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 12

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AB 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 15 20 13 13 25 13 2 40 44 61
2020 AB-10 0 20 20 10 50 0 0 20 60 10
2019 AB 20 18 22 12 12 13 3 46 28 60
2018 AB 14 19 38 8 10 11 0 38 20 63
2017 AB 17 22 20 11 15 14 2 45 31 65
2017 AB-05 17 17 0 17 33 17 0 40 60 12
2014 AB 24 16 18 13 9 21 0 50 28 68
2014 AB-04 23 8 15 8 23 23 0 40 40 13
2014 AB-05 8 25 33 17 0 17 0 40 20 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 23 30 15 8 23 0 0 53 32 60
2019 AB 27 33 15 12 10 3 0 62 22 60
2018 AB 25 30 30 6 6 2 0 56 13 63
2017 AB 32 32 14 11 9 2 0 66 20 65
2017 AB-05 25 33 0 17 17 8 0 64 36 12
2014 AB 33 19 26 12 7 3 0 54 19 69
2014 AB-04 31 8 23 15 15 8 0 42 33 13
2014 AB-05 17 25 50 8 0 0 0 42 8 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 20 80 61
2019 AB 20 80 60
2018 AB 13 87 62

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 50 50 12
2019 AB 58 42 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 12
2019 AB 0 100 12

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 0 100 12

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 0 100 12

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 0 100 12

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 50 50 12

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 42 58 12
2019 AB 58 42 12

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 58 42 12
2019 AB 42 58 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 12
2019 AB 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 12
2019 AB 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 12
2019 AB 0 100 12

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 12
2019 AB 0 100 12

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 58 42 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 42 58 12

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 0 100 12

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 0 100 12
2019 AB 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 50 50 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 13 18 25 8 15 20 2 40 29 61
2020 AB-10 0 20 20 10 50 0 0 20 60 10
2019 AB 13 18 23 8 8 22 7 44 23 60
2018 AB 16 16 38 8 5 17 0 38 15 63
2017 AB 14 22 25 8 5 22 6 49 17 65
2017 AB-05 8 25 8 8 17 25 8 50 38 12
2014 AB 20 12 29 6 7 26 0 43 18 69
2014 AB-04 8 15 38 0 8 31 0 33 11 13
2014 AB-05 17 8 42 8 0 25 0 33 11 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 18 25 28 7 20 2 2 44 27 61
2020 AB-10 10 20 10 10 50 0 0 30 60 10
2019 AB 27 25 22 10 5 10 2 58 17 60
2018 AB 25 30 27 10 3 5 0 58 13 63
2017 AB 27 41 11 8 3 6 5 75 12 64
2017 AB-05 25 33 8 8 8 8 8 70 20 12
2014 AB 32 28 23 7 4 6 0 63 12 69
2014 AB-04 38 15 38 0 8 0 0 54 8 13
2014 AB-05 8 42 42 0 0 8 0 55 0 12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 10 90 58
2020 AB-10 10 90 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 10 90 60
2020 AB-10 10 90 10
2019 AB 19 81 59
2017 AB 22 78 65
2014 AB 19 81 69

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AB 73 27 11
2017 AB 50 50 14
2014 AB 85 15 13

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2014 AB 64 27 9 0 0 0 0 91 0 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 44 26 16 2 7 2 3 74 9 61
2020 AB-10 20 10 40 0 20 0 10 33 22 10
Top of page

Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 28 25 16 11 20 0 0 52 31 61
2020 AB-10 10 30 10 10 40 0 0 40 50 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 44 38 8 8 2 0 0 82 10 61
2020 AB-10 30 20 10 30 10 0 0 50 40 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 38 41 10 8 3 0 0 79 11 61
2020 AB-10 30 30 0 20 20 0 0 60 40 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 34 41 13 3 5 3 0 78 8 61
2020 AB-10 30 10 30 20 10 0 0 40 30 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 42 33 12 5 5 0 3 78 10 60
2020 AB-10 20 20 30 10 10 0 10 44 22 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 26 13 11 7 3 11 28 65 16 61
2020 AB-10 20 30 0 0 10 0 40 83 17 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 51 31 7 7 5 0 0 82 11 61
2020 AB-10 20 40 10 10 20 0 0 60 30 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 37 27 13 7 15 2 0 64 22 60
2020 AB-10 30 30 0 10 30 0 0 60 40 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 59 31 3 2 5 0 0 90 7 61
2020 AB-10 50 30 0 0 20 0 0 80 20 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AB 96 4 23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 5 27 14 32 23 0 0 32 55 22

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 36 34 13 7 10 0 0 70 16 61
2020 AB-10 20 30 10 0 40 0 0 50 40 10
2019 AB 32 52 8 2 5 0 2 85 7 60
2018 AB 38 44 11 3 0 3 0 85 3 63
2017 AB 28 52 11 3 6 0 0 80 9 65
2017 AB-05 25 50 8 8 8 0 0 75 17 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 25 23 18 8 25 2 0 48 33 61
2020 AB-10 10 30 20 10 30 0 0 40 40 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 33 25 18 8 16 0 0 57 25 61
2020 AB-10 10 40 0 10 40 0 0 50 50 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 13 25 23 20 20 0 0 38 39 61
2020 AB-10 0 10 20 20 50 0 0 10 70 10
2019 AB 18 35 20 8 18 0 0 53 27 60
2018 AB 17 32 29 14 5 3 0 51 20 63
2017 AB 11 46 17 8 17 2 0 58 25 65
2017 AB-05 0 67 17 0 17 0 0 67 17 12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 13 30 22 26 9 0 0 43 35 23
2019 AB 26 43 17 13 0 0 0 70 13 23

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 26 33 13 10 16 0 2 60 27 61
2020 AB-10 10 40 20 0 30 0 0 50 30 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 30 30 16 11 13 0 0 59 25 61
2020 AB-10 20 30 20 0 30 0 0 50 30 10
2019 AB 27 28 22 15 8 0 0 55 23 60
2018 AB 23 30 16 15 13 0 3 54 29 61
2017 AB 22 26 23 14 14 2 0 48 28 65
2017 AB-05 17 25 25 17 8 8 0 45 27 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 11 23 30 20 16 0 0 34 36 61
2020 AB-10 10 0 10 50 30 0 0 10 80 10
2019 AB 27 24 25 15 8 0 0 51 24 59
2018 AB 8 26 36 18 11 0 0 34 30 61
2017 AB 18 25 25 12 18 2 0 44 31 65
2017 AB-05 25 17 25 17 8 8 0 45 27 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 13 38 20 18 8 2 0 53 27 60
2020 AB-10 0 0 40 30 30 0 0 0 60 10
2019 AB 31 34 19 10 3 3 0 67 14 59
2018 AB 15 40 30 12 3 0 0 55 15 60
2017 AB 30 23 22 19 5 0 2 54 24 64
2017 AB-05 18 36 36 9 0 0 0 55 9 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 16 21 18 23 21 0 0 38 44 61
2020 AB-10 0 0 30 20 50 0 0 0 70 10
2019 AB 22 19 29 16 14 0 0 41 29 58
2018 AB 5 24 37 23 10 2 0 30 33 62
2017 AB 15 20 25 18 15 3 3 38 36 65
2017 AB-05 17 17 42 8 17 0 0 33 25 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 33 37 7 7 15 0 2 71 22 60
2020 AB-10 20 10 10 30 30 0 0 30 60 10
2019 AB 49 23 14 5 4 0 5 76 9 57
2018 AB 38 28 21 5 3 0 5 69 9 61
2017 AB 41 21 10 8 10 2 10 70 20 63
2017 AB-05 36 27 9 9 0 9 9 78 11 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 20 20 31 11 16 2 0 40 28 61
2020 AB-10 10 20 20 20 30 0 0 30 50 10
2019 AB 36 20 25 10 8 0 0 56 19 59
2018 AB 28 34 28 2 8 0 0 62 10 61
2017 AB 29 23 29 6 12 0 0 52 18 65
2017 AB-05 42 8 33 8 8 0 0 50 17 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 26 31 23 10 8 0 2 58 18 61
2020 AB-10 10 40 10 10 30 0 0 50 40 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 17 33 22 22 7 0 0 50 28 60
2020 AB-10 0 40 10 20 30 0 0 40 50 10
2019 AB 27 37 20 10 5 2 0 64 15 60
2018 AB 21 44 25 5 2 2 2 68 7 61
2017 AB 25 31 22 12 9 2 0 56 22 65
2017 AB-05 25 25 17 25 8 0 0 50 33 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 8 26 30 21 13 0 2 35 35 61
2020 AB-10 0 20 0 30 50 0 0 20 80 10
2019 AB 23 33 22 13 8 0 0 57 22 60
2018 AB 13 44 24 16 3 0 0 56 19 62
2017 AB 23 22 26 14 12 2 2 46 27 65
2017 AB-05 17 42 17 17 8 0 0 58 25 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 16 30 30 16 8 0 0 46 25 61
2020 AB-10 0 30 20 20 30 0 0 30 50 10
2019 AB 23 33 17 17 8 2 0 58 25 60
2018 AB 24 45 11 18 2 0 0 69 19 62
2017 AB 34 22 18 11 15 0 0 55 26 65
2017 AB-05 33 17 25 8 17 0 0 50 25 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 25 31 15 15 15 0 0 56 30 61
2020 AB-10 0 10 20 40 30 0 0 10 70 10
2019 AB 47 20 12 10 12 0 0 67 22 60

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 25 27 33 8 7 0 0 52 15 60
2020 AB-10 10 60 20 0 10 0 0 70 10 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 20 36 21 8 13 0 2 57 22 61
2020 AB-10 10 20 40 20 10 0 0 30 30 10
2019 AB 30 32 20 10 7 0 2 63 17 60
2018 AB 18 44 25 8 3 2 0 63 12 61
2017 AB 26 25 22 11 14 3 0 52 25 65
2017 AB-05 25 42 8 17 0 8 0 73 18 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 42 30 20 2 7 0 0 72 8 60
2019 AB 52 23 13 5 5 0 2 76 10 60
2018 AB 57 22 12 7 2 0 2 80 8 60
2017 AB 55 22 14 6 2 2 0 78 8 65
2017 AB-05 50 42 0 8 0 0 0 92 8 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 20 46 21 5 8 0 0 66 13 61
2020 AB-10 30 50 0 10 10 0 0 80 20 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 63 20 5 5 2 0 5 88 7 60
2020 AB-10 60 20 10 0 0 0 10 89 0 10
2019 AB 77 12 5 0 2 0 5 93 2 60
2018 AB 62 23 7 3 0 3 2 90 3 61

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 51 11 18 7 10 0 3 64 17 61
2020 AB-10 20 20 10 10 40 0 0 40 50 10
2019 AB 58 12 12 10 5 2 2 72 16 60
2018 AB 52 27 10 7 5 0 0 78 12 60
2017 AB 48 27 6 11 6 0 2 76 17 64
2017 AB-05 33 42 8 8 8 0 0 75 17 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 41 33 3 13 8 0 2 75 22 61
2020 AB-10 30 30 0 20 20 0 0 60 40 10
2019 AB 47 32 13 3 5 0 0 78 8 60
2018 AB 35 40 11 10 2 2 0 77 11 62
2017 AB 31 40 11 14 5 0 0 71 18 65
2017 AB-05 17 67 8 0 8 0 0 83 8 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 41 25 3 16 15 0 0 66 31 61
2020 AB-10 20 30 0 10 40 0 0 50 50 10
2019 AB 50 23 7 13 7 0 0 73 20 60
2018 AB 40 35 10 6 5 2 2 78 12 62
2017 AB 42 23 14 6 12 2 2 67 19 65
2017 AB-05 25 17 25 8 17 8 0 45 27 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 47 17 3 7 5 0 22 81 15 60
2020 AB-10 40 20 0 20 20 0 0 60 40 10
2019 AB 47 12 5 5 3 0 27 81 12 59
2018 AB 30 26 5 3 3 2 31 83 10 61
2017 AB 33 17 9 6 5 2 28 71 16 64
2017 AB-05 50 0 0 0 8 0 42 86 14 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 57 26 10 3 2 0 2 85 5 61
2020 AB-10 60 20 20 0 0 0 0 80 0 10
2019 AB 55 30 8 2 0 2 3 89 2 60
2018 AB 56 21 11 5 0 2 5 82 5 61
2017 AB 52 22 17 2 2 3 2 78 3 63
2017 AB-05 33 42 25 0 0 0 0 75 0 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 48 28 13 2 8 2 0 77 10 61
2020 AB-10 50 20 20 0 10 0 0 70 10 10
2019 AB 62 20 7 8 2 0 2 83 10 60
2018 AB 62 11 11 13 2 0 0 74 15 61
2017 AB 57 12 14 3 9 3 2 73 13 65
2017 AB-05 42 17 17 0 25 0 0 58 25 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 51 30 11 7 2 0 0 80 8 61
2020 AB-10 50 40 10 0 0 0 0 90 0 10
2019 AB 52 26 14 2 0 0 7 83 2 58
2018 AB 53 33 10 0 0 2 2 90 0 60
2017 AB 49 26 9 3 3 2 8 83 7 65
2017 AB-05 58 25 17 0 0 0 0 83 0 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 26 38 23 5 7 2 0 65 12 61
2020 AB-10 20 20 30 20 10 0 0 40 30 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 10 25 23 26 16 0 0 34 43 61
2020 AB-10 0 10 20 30 40 0 0 10 70 10
2019 AB 15 28 28 22 7 0 0 43 28 60
2018 AB 10 31 42 11 5 2 0 41 16 62
2017 AB 12 23 37 14 12 2 0 36 27 65
2017 AB-05 17 17 33 17 17 0 0 33 33 12

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 25 27 30 10 8 0 0 18 52 60
2020 AB-10 50 30 20 0 0 0 0 0 80 10
2019 AB 14 26 37 11 11 0 2 21 41 57
2018 AB 11 21 47 13 5 3 0 18 33 62
2017 AB 15 23 43 8 9 2 0 17 39 65
2017 AB-05 17 17 58 8 0 0 0 8 33 12
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 10 67 20 3 87 13 61
2020 AB-10 0 40 60 0 100 0 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AB 67 8 2 2 3 2 16 92 6 61
2020 AB-10 70 0 0 0 10 10 10 88 13 10
2019 AB 61 14 3 3 2 2 15 90 6 59
2018 AB 67 10 5 3 3 2 10 87 7 61
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