2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	35	9	6	3	0	0	82	9	796
2020	Term	47	35	10	3	4	0	0	83	7	76
2020	Student	60	31	9	0	0	0	0	91	0	20
2019	Indeterminate (permanent)	52	33	9	4	3	0	0	85	7	731
2019	Term	47	31	13	7	2	0	0	78	9	65
2019	Casual	43	45	7	0	5	0	0	88	5	27
2019	Student	60	32	0	8	0	0	0	92	8	23
2019	Governor-in-council appointment	80	4	4	12	0	0	0	84	12	26
2018	Indeterminate (permanent)	45	39	8	6	2	0	0	84	9	743
2018	Term	52	32	9	4	0	2	0	86	5	58
2018	Casual	40	43	6	9	2	0	0	82	12	38
2018	Student	38	29	33	0	0	0	0	67	0	19
2018	Governor-in-council appointment	79	12	4	4	0	0	0	91	4	25
2017	Indeterminate (permanent)	44	40	7	6	3	0	0	84	9	735
2017	Term	41	43	4	8	4	0	0	84	12	63
2017	Casual	55	32	8	5	0	0	0	87	5	26
2017	Student	34	56	11	0	0	0	0	89	0	17
2017	Governor-in-council appointment	87	13	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	40	38	10	8	4	0	0	78	12	932
2014	Term	41	34	9	13	4	0	0	75	16	56
2014	Casual	58	30	9	3	0	0	0	88	3	33
2014	Student	19	50	25	6	0	0	0	69	6	16
2014	Governor-in-council appointment	80	17	0	0	0	0	2	100	0	46

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	32	12	7	5	0	76	12	795
2020	Term	54	29	8	5	4	0	83	9	76
2020	Student	66	34	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	46	31	9	9	4	0	77	14	732
2019	Term	49	32	5	13	1	0	81	14	66
2019	Casual	62	22	7	0	5	4	88	5	27
2019	Student	47	40	9	0	4	0	87	4	23
2019	Governor-in-council appointment	69	7	4	8	12	0	77	20	26
2018	Indeterminate (permanent)	40	35	10	10	5	0	75	14	748
2018	Term	50	31	10	7	2	0	81	9	58
2018	Casual	44	35	10	7	2	3	81	10	39
2018	Student	40	47	8	0	5	0	88	5	18
2018	Governor-in-council appointment	79	8	0	4	9	0	87	13	25
2017	Indeterminate (permanent)	37	34	12	10	7	1	71	17	736
2017	Term	36	44	9	6	5	0	80	11	63
2017	Casual	57	26	3	0	14	0	83	14	26
2017	Student	65	25	5	5	0	0	89	5	17
2017	Governor-in-council appointment	81	13	0	0	6	0	94	6	17

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	61	28	8	2	1	0	0	89	3	792
2020	Term	60	22	12	1	4	0	0	83	5	76
2020	Student	58	28	14	0	0	0	0	86	0	20
2019	Indeterminate (permanent)	63	26	7	1	2	0	0	90	4	727
2019	Term	58	23	15	0	1	1	0	83	2	66
2019	Casual	69	20	7	4	0	0	0	89	4	26
2019	Student	61	32	8	0	0	0	0	92	0	23
2019	Governor-in-council appointment	92	4	4	0	0	0	0	96	0	26
2018	Indeterminate (permanent)	59	31	8	2	1	0	0	90	3	742
2018	Term	66	25	6	3	0	0	0	91	3	58
2018	Casual	44	39	10	7	0	0	0	83	7	38
2018	Student	39	51	10	0	0	0	0	90	0	18
2018	Governor-in-council appointment	86	14	0	0	0	0	0	100	0	25
2017	Indeterminate (permanent)	58	32	7	2	1	0	0	90	3	733
2017	Term	60	29	9	0	1	0	0	89	1	63
2017	Casual	64	31	0	5	0	0	0	95	5	26
2017	Student	60	23	17	0	0	0	0	83	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	66	24	7	2	1	0	0	90	3	932
2014	Term	73	16	4	4	2	0	2	91	5	56
2014	Casual	76	15	9	0	0	0	0	91	0	33
2014	Student	69	13	19	0	0	0	0	81	0	16
2014	Governor-in-council appointment	83	15	0	0	0	0	2	100	0	46

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	34	9	4	2	0	0	85	6	793
2020	Term	53	32	8	3	3	1	0	87	6	76
2020	Student	67	28	5	0	0	0	0	95	0	20
2019	Indeterminate (permanent)	54	30	9	4	2	0	0	85	6	731
2019	Term	54	29	8	8	1	0	0	83	9	66
2019	Casual	69	16	7	8	0	0	0	85	8	27
2019	Student	73	19	4	4	0	0	0	92	4	23
2019	Governor-in-council appointment	84	8	0	4	4	0	0	92	8	26
2018	Indeterminate (permanent)	50	33	9	5	2	0	0	83	8	747
2018	Term	59	25	11	3	2	0	0	85	5	58
2018	Casual	47	40	7	4	2	0	0	86	6	39
2018	Student	51	43	6	0	0	0	0	94	0	18
2018	Governor-in-council appointment	88	8	4	0	0	0	0	96	0	25
2017	Indeterminate (permanent)	46	36	9	6	3	0	0	83	8	733
2017	Term	56	26	10	6	1	0	0	82	8	62
2017	Casual	62	33	0	5	0	0	0	95	5	26
2017	Student	59	36	5	0	0	0	0	95	0	17
2017	Governor-in-council appointment	87	13	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	48	33	9	6	4	0	0	81	10	931
2014	Term	43	38	13	5	2	0	0	80	7	56
2014	Casual	67	27	6	0	0	0	0	94	0	33
2014	Student	50	38	13	0	0	0	0	88	0	16
2014	Governor-in-council appointment	80	17	0	0	0	0	2	100	0	46

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	26	11	6	4	0	0	79	10	792
2020	Term	56	24	10	4	4	1	0	81	9	76
2020	Student	96	4	0	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	54	28	8	5	5	0	0	82	9	734
2019	Term	55	27	9	5	3	1	0	83	8	64
2019	Casual	73	19	4	5	0	0	0	92	5	27
2019	Student	74	22	4	0	0	0	0	96	0	23
2019	Governor-in-council appointment	77	8	0	4	12	0	0	84	16	26
2018	Indeterminate (permanent)	45	30	12	8	6	0	0	74	13	749
2018	Term	61	22	9	6	2	0	0	83	7	58
2018	Casual	63	23	7	7	0	0	0	86	7	39
2018	Student	64	32	4	0	0	0	0	96	0	19
2018	Governor-in-council appointment	78	4	10	4	4	0	0	81	9	25
2017	Indeterminate (permanent)	44	27	15	7	6	1	0	71	14	733
2017	Term	53	28	9	6	4	0	0	81	10	63
2017	Casual	74	21	0	0	5	0	0	95	5	26
2017	Student	69	24	7	0	0	0	0	93	0	17
2017	Governor-in-council appointment	87	13	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	40	28	16	9	7	1	0	69	16	931
2014	Term	45	32	14	5	4	0	0	77	9	56
2014	Casual	64	24	6	6	0	0	0	88	6	33
2014	Student	81	19	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	58	38	0	0	0	2	2	100	0	45

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	29	10	6	5	0	79	11	790
2020	Term	58	23	8	1	6	3	84	8	75
2020	Casual	73	22	0	0	5	0	95	5	18
2020	Student	90	10	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	52	31	7	6	4	0	83	10	727
2019	Term	54	25	14	4	2	1	80	6	65
2019	Casual	65	23	7	0	5	0	88	5	27
2019	Student	74	22	0	4	0	0	96	4	23
2019	Governor-in-council appointment	77	4	0	8	12	0	81	19	26
2018	Indeterminate (permanent)	45	31	12	8	5	0	76	12	740
2018	Term	58	25	9	4	3	0	83	7	58
2018	Casual	58	27	10	0	4	0	86	4	39
2018	Student	71	24	4	0	0	0	96	0	19
2018	Governor-in-council appointment	74	14	4	4	4	0	87	9	25
2017	Indeterminate (permanent)	43	30	14	8	5	0	74	13	732
2017	Term	51	33	8	5	4	0	84	9	63
2017	Casual	79	16	0	0	5	0	95	5	26
2017	Student	69	26	5	0	0	0	95	0	17
2017	Governor-in-council appointment	83	17	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	40	30	13	10	5	0	71	16	932
2014	Term	45	34	5	13	4	0	79	16	56
2014	Casual	64	21	9	6	0	0	85	6	33
2014	Student	80	20	0	0	0	0	100	0	15
2014	Governor-in-council appointment	58	38	2	2	0	0	96	2	45

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	24	14	9	5	1	0	72	14	794
2020	Term	45	21	11	12	4	3	4	71	18	76
2020	Student	61	7	23	0	0	9	0	75	0	20
2019	Indeterminate (permanent)	47	24	12	9	7	2	0	71	16	733
2019	Term	45	13	17	14	5	3	3	61	20	66
2019	Casual	61	7	11	8	8	0	5	71	17	27
2019	Student	48	27	9	8	0	8	0	82	9	23
2019	Governor-in-council appointment	61	11	0	12	8	0	8	79	21	26
2018	Indeterminate (permanent)	39	24	16	10	9	2	0	65	19	748
2018	Term	55	13	12	14	4	2	0	70	18	58
2018	Casual	43	25	20	3	7	3	0	70	10	39
2018	Student	57	28	5	10	0	0	0	85	10	19
2018	Governor-in-council appointment	65	8	0	4	9	0	13	85	15	24
2017	Indeterminate (permanent)	39	21	18	10	9	3	0	62	20	733
2017	Term	48	26	13	1	9	1	1	76	11	63
2017	Casual	66	16	3	0	12	0	3	85	12	26
2017	Student	68	5	12	11	0	4	0	76	11	17
2017	Governor-in-council appointment	87	0	6	6	0	0	0	87	6	17
2014	Indeterminate (permanent)	38	20	16	13	11	2	0	59	24	931
2014	Term	41	13	18	5	16	5	2	58	23	56
2014	Casual	58	24	9	3	0	3	3	87	3	33
2014	Student	44	13	13	6	0	13	13	75	8	16
2014	Governor-in-council appointment	60	9	2	4	0	0	24	91	6	45

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	23	8	3	2	1	3	86	5	793
2020	Term	58	24	6	1	6	1	4	86	8	75
2020	Student	56	23	5	5	0	7	5	89	5	20
2019	Indeterminate (permanent)	59	21	10	3	2	1	4	84	5	731
2019	Term	52	29	10	3	3	0	3	83	7	66
2019	Casual	56	15	18	0	5	0	7	75	5	27
2019	Student	56	18	26	0	0	0	0	74	0	23
2019	Governor-in-council appointment	39	12	0	4	0	0	46	93	7	26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	26	9	6	3	0	0	81	10	794
2020	Term	55	26	7	7	4	1	0	82	11	75
2020	Student	72	28	0	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	56	26	8	6	3	1	1	82	10	727
2019	Term	49	34	11	4	2	0	0	83	6	66
2019	Casual	58	23	11	0	5	0	4	84	5	27
2019	Student	52	17	8	14	0	5	4	76	15	23
2019	Governor-in-council appointment	35	11	0	15	0	4	35	75	25	26
2018	Indeterminate (permanent)	50	29	9	7	4	1	1	80	11	743
2018	Term	52	37	7	3	2	0	0	89	4	57
2018	Casual	47	34	7	4	5	3	0	84	9	39
2018	Student	65	30	5	0	0	0	0	95	0	19
2018	Governor-in-council appointment	33	7	8	8	9	0	35	62	25	25
2017	Indeterminate (permanent)	46	33	9	6	5	1	1	79	11	734
2017	Term	50	40	6	3	1	0	0	90	4	62
2017	Casual	69	15	0	0	5	0	11	95	5	26
2017	Student	66	29	5	0	0	0	0	95	0	17
2017	Governor-in-council appointment	37	18	0	6	0	0	39	89	11	17
2014	Indeterminate (permanent)	45	31	11	8	5	0	0	77	12	932
2014	Term	55	25	7	9	4	0	0	80	13	56
2014	Casual	61	30	9	0	0	0	0	91	0	33
2014	Student	56	38	0	6	0	0	0	94	6	16
2014	Governor-in-council appointment	36	16	4	7	2	2	33	79	14	45

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	17	9	5	3	0	0	84	8	796
2020	Term	64	18	5	5	7	0	1	82	12	76
2020	Student	81	13	0	5	0	0	0	95	5	20
2019	Indeterminate (permanent)	60	23	7	6	4	0	1	84	10	734
2019	Term	53	25	12	6	3	0	0	79	9	66
2019	Casual	78	14	3	0	5	0	0	92	5	27
2019	Student	69	18	4	9	0	0	0	87	9	23
2019	Governor-in-council appointment	42	4	12	8	0	0	35	70	12	26
2018	Indeterminate (permanent)	52	27	10	6	5	1	0	80	11	743
2018	Term	57	30	7	3	3	0	0	87	6	57
2018	Casual	53	36	2	3	7	0	0	88	9	39
2018	Student	65	30	0	0	4	0	0	96	4	19
2018	Governor-in-council appointment	36	14	8	8	4	0	30	71	17	25
2017	Indeterminate (permanent)	53	26	9	7	5	0	1	79	12	733
2017	Term	62	27	3	6	1	0	0	89	7	63
2017	Casual	81	11	0	4	5	0	0	92	8	26
2017	Student	76	19	5	0	0	0	0	95	0	17
2017	Governor-in-council appointment	43	12	0	6	0	0	39	89	11	17
2014	Indeterminate (permanent)	54	26	10	6	5	0	0	80	10	930
2014	Term	61	21	9	5	4	0	0	82	9	56
2014	Casual	61	30	9	0	0	0	0	91	0	33
2014	Student	75	19	0	0	6	0	0	94	6	16
2014	Governor-in-council appointment	42	9	4	9	0	0	36	79	14	45

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	26	10	7	6	2	0	77	13	793
2020	Term	59	29	6	1	3	2	0	90	5	76
2020	Student	82	14	0	0	0	4	0	100	0	20
2019	Indeterminate (permanent)	45	30	10	6	5	3	0	78	12	731
2019	Term	45	36	8	6	3	1	0	82	10	65
2019	Casual	54	39	4	4	0	0	0	93	4	27
2019	Student	71	12	12	0	0	4	0	87	0	23
2019	Governor-in-council appointment	68	20	0	8	4	0	0	88	12	26
2018	Indeterminate (permanent)	35	33	14	9	7	2	0	70	16	747
2018	Term	48	30	10	9	0	2	2	80	9	57
2018	Casual	50	27	12	4	0	7	0	82	5	39
2018	Student	48	37	5	4	0	5	0	90	5	19
2018	Governor-in-council appointment	69	6	4	8	9	0	4	79	17	25
2017	Indeterminate (permanent)	34	32	13	9	9	3	0	68	18	736
2017	Term	44	29	13	5	3	6	0	78	8	63
2017	Casual	57	27	0	8	0	8	0	91	9	26
2017	Student	62	38	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	89	0	6	0	0	0	4	93	0	17
2014	Indeterminate (permanent)	34	33	13	9	8	3	0	70	17	930
2014	Term	52	27	2	9	5	5	0	83	15	56
2014	Casual	55	27	6	3	0	9	0	90	3	33
2014	Student	75	13	0	0	0	13	0	100	0	16
2014	Governor-in-council appointment	64	22	7	2	0	0	4	91	2	45

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	25	11	8	6	1	0	74	15	792
2020	Term	60	24	6	7	3	0	0	84	10	76
2020	Student	82	14	0	0	0	4	0	100	0	20
2019	Indeterminate (permanent)	45	32	9	7	6	1	0	77	14	729
2019	Term	42	31	14	8	5	0	0	73	13	65
2019	Casual	50	27	7	8	0	4	5	83	9	27
2019	Student	70	22	9	0	0	0	0	91	0	23
2019	Governor-in-council appointment	73	11	0	12	4	0	0	84	16	26
2018	Indeterminate (permanent)	34	33	13	10	8	1	0	68	18	745
2018	Term	49	25	3	20	0	2	2	77	20	57
2018	Casual	51	33	4	10	0	2	0	86	10	39
2018	Student	48	37	10	5	0	0	0	85	5	19
2018	Governor-in-council appointment	62	8	6	8	13	0	4	72	21	25
2017	Indeterminate (permanent)	34	29	14	12	9	2	0	64	21	733
2017	Term	38	39	13	3	4	3	0	80	7	63
2017	Casual	66	23	11	0	0	0	0	89	0	26
2017	Student	64	31	0	5	0	0	0	95	5	17
2017	Governor-in-council appointment	89	0	0	6	0	0	4	93	7	17
2014	Indeterminate (permanent)	33	33	14	11	9	0	0	66	19	930
2014	Term	50	23	4	13	7	4	0	76	20	56
2014	Casual	58	27	9	0	0	3	3	90	0	33
2014	Student	75	13	0	0	0	13	0	100	0	16
2014	Governor-in-council appointment	64	23	7	2	2	0	2	88	5	44

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	31	11	11	8	2	0	70	19	794
2020	Term	43	31	7	9	4	6	0	79	14	76
2020	Student	77	9	9	0	0	4	0	90	0	20
2019	Indeterminate (permanent)	35	32	11	11	6	4	0	70	18	729
2019	Term	36	27	11	18	3	5	0	66	23	65
2019	Casual	46	21	26	0	0	4	5	72	0	27
2019	Student	55	32	4	0	0	9	0	96	0	23
2019	Governor-in-council appointment	61	20	4	16	0	0	0	80	16	26
2018	Indeterminate (permanent)	25	32	16	14	10	3	0	59	24	744
2018	Term	26	35	13	19	2	5	2	65	22	57
2018	Casual	35	32	19	9	0	5	0	70	10	39
2018	Student	31	44	15	4	0	5	0	80	5	19
2018	Governor-in-council appointment	62	7	9	9	9	0	4	72	19	25
2017	Indeterminate (permanent)	26	32	15	13	10	3	0	60	24	736
2017	Term	32	29	18	12	6	4	0	63	18	62
2017	Casual	55	17	7	9	0	11	0	82	11	26
2017	Student	51	43	0	0	6	0	0	94	6	16
2017	Governor-in-council appointment	89	0	0	6	0	0	4	93	7	17
2014	Indeterminate (permanent)	26	32	17	14	9	3	0	60	23	931
2014	Term	38	29	13	9	7	5	0	70	17	56
2014	Casual	52	24	12	3	0	6	3	83	3	33
2014	Student	50	31	0	0	6	13	0	93	7	16
2014	Governor-in-council appointment	49	33	9	4	0	2	2	86	5	45

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	30	12	13	8	1	0	66	22	791
2020	Term	40	38	7	7	7	0	0	79	14	76
2020	Student	71	16	4	4	0	4	0	91	5	20
2019	Indeterminate (permanent)	32	35	12	13	6	2	0	68	19	730
2019	Term	34	32	10	15	6	3	0	69	21	65
2019	Casual	47	30	11	4	4	0	5	80	8	27
2019	Student	41	29	17	0	0	13	0	80	0	23
2019	Governor-in-council appointment	65	20	4	8	4	0	0	85	11	26
2018	Indeterminate (permanent)	24	35	15	16	10	1	0	59	26	746
2018	Term	27	40	18	12	0	1	2	69	12	57
2018	Casual	37	32	12	12	3	5	0	72	15	39
2018	Student	36	38	12	9	0	5	0	78	9	19
2018	Governor-in-council appointment	56	13	6	8	9	4	4	76	18	25
2017	Indeterminate (permanent)	24	36	12	16	10	1	0	61	26	735
2017	Term	26	30	23	12	6	3	0	58	18	63
2017	Casual	56	27	0	9	5	3	0	85	15	26
2017	Student	59	36	0	5	0	0	0	95	5	17
2017	Governor-in-council appointment	83	6	0	6	0	0	4	93	7	17
2014	Indeterminate (permanent)	26	32	14	16	10	1	0	59	26	932
2014	Term	30	32	14	7	14	2	0	64	22	56
2014	Casual	48	30	15	3	0	3	0	81	3	33
2014	Student	63	6	6	6	0	19	0	85	8	16
2014	Governor-in-council appointment	42	29	9	7	4	0	9	78	12	45

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	36	10	7	5	0	0	78	12	796
2020	Term	56	27	6	7	4	1	0	84	11	76
2020	Student	85	11	5	0	0	0	0	95	0	19
2019	Indeterminate (permanent)	42	34	10	10	4	0	0	76	14	732
2019	Term	46	33	12	7	0	2	0	81	8	66
2019	Casual	50	35	7	0	5	0	3	88	5	27
2019	Student	57	31	4	8	0	0	0	88	8	23
2019	Governor-in-council appointment	54	15	0	8	12	0	11	78	22	26
2018	Indeterminate (permanent)	37	34	13	9	7	0	0	71	15	746
2018	Term	44	30	14	3	3	5	0	78	6	57
2018	Casual	47	30	8	15	0	0	0	77	15	38
2018	Student	66	24	5	0	4	0	0	91	4	19
2018	Governor-in-council appointment	47	26	4	4	9	4	7	82	14	25
2017	Indeterminate (permanent)	32	37	13	9	8	0	0	69	18	736
2017	Term	41	39	9	8	3	0	0	80	11	62
2017	Casual	68	19	7	0	5	0	0	88	5	26
2017	Student	64	31	0	5	0	0	0	95	5	17
2017	Governor-in-council appointment	38	41	6	4	6	0	4	82	11	17
2014	Indeterminate (permanent)	32	35	10	13	8	0	0	68	22	932
2014	Term	41	21	18	13	7	0	0	63	20	56
2014	Casual	55	27	12	3	0	0	3	84	3	33
2014	Student	56	25	13	0	0	0	6	87	0	16
2014	Governor-in-council appointment	46	17	11	7	0	0	20	78	8	46

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	39	10	6	3	0	80	9	791
2020	Term	46	38	5	5	6	0	84	11	76
2020	Student	52	39	4	4	0	0	91	4	20
2019	Indeterminate (permanent)	41	40	8	8	3	0	81	11	727
2019	Term	35	37	17	9	1	0	73	11	66
2019	Casual	48	33	7	8	5	0	81	12	27
2019	Student	49	31	13	8	0	0	79	8	23
2019	Governor-in-council appointment	68	20	4	8	0	0	88	8	25
2018	Indeterminate (permanent)	34	43	11	8	5	0	77	13	746
2018	Term	46	40	5	4	4	0	86	9	58
2018	Casual	38	30	16	12	5	0	68	16	39
2018	Student	41	43	10	5	0	0	85	5	19
2018	Governor-in-council appointment	74	12	9	0	4	0	86	4	25
2017	Indeterminate (permanent)	33	41	10	10	6	0	74	16	735
2017	Term	43	36	10	6	4	0	79	11	63
2017	Casual	58	30	0	9	0	3	90	10	26
2017	Student	53	37	11	0	0	0	89	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	100	0	17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	28	11	6	4	0	0	79	11	794
2020	Term	56	28	3	6	6	1	0	86	11	75
2020	Student	77	19	4	0	0	0	0	96	0	20
2019	Indeterminate (permanent)	52	27	8	6	5	0	1	80	11	727
2019	Term	43	37	12	5	3	0	0	80	8	66
2019	Casual	59	22	11	4	5	0	0	81	8	27
2019	Student	61	26	8	0	4	0	0	88	4	23
2019	Governor-in-council appointment	27	15	4	0	16	0	38	68	25	26
2018	Indeterminate (permanent)	47	32	9	7	3	0	0	80	11	742
2018	Term	45	32	6	10	3	2	2	79	14	57
2018	Casual	48	32	5	9	3	3	0	83	12	39
2018	Student	55	30	5	0	4	0	5	90	5	19
2018	Governor-in-council appointment	28	7	18	0	9	0	39	57	14	25
2017	Indeterminate (permanent)	43	33	10	9	5	0	1	76	14	735
2017	Term	45	31	14	5	3	0	2	78	8	63
2017	Casual	62	30	3	0	5	0	0	92	5	26
2017	Student	64	13	11	12	0	0	0	77	12	17
2017	Governor-in-council appointment	37	18	0	6	0	0	39	89	11	17
2014	Indeterminate (permanent)	42	33	11	7	5	0	1	76	12	932
2014	Term	50	27	13	5	5	0	0	77	11	56
2014	Casual	61	36	0	3	0	0	0	97	3	33
2014	Student	44	50	6	0	0	0	0	94	0	16
2014	Governor-in-council appointment	30	16	2	9	5	2	36	74	22	44

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	35	11	9	4	0	0	77	12	791
2020	Term	39	34	14	4	6	0	4	75	10	76
2020	Student	68	22	5	5	0	0	0	90	5	20
2019	Indeterminate (permanent)	46	33	9	8	3	0	0	80	11	730
2019	Term	27	36	13	18	1	0	4	66	21	66
2019	Casual	50	26	7	4	5	0	8	83	9	27
2019	Student	43	44	8	4	0	0	0	87	4	23
2019	Governor-in-council appointment	73	23	0	0	4	0	0	96	4	26
2018	Indeterminate (permanent)	37	41	9	7	3	0	1	80	11	750
2018	Term	27	50	7	6	8	0	2	79	14	58
2018	Casual	40	30	5	18	7	0	0	70	25	39
2018	Student	29	50	4	13	4	0	0	79	17	19
2018	Governor-in-council appointment	54	30	0	4	0	0	12	95	5	25
2017	Indeterminate (permanent)	40	37	8	8	7	1	0	78	14	734
2017	Term	42	28	14	11	4	0	0	70	16	63
2017	Casual	25	32	12	12	9	0	10	64	23	26
2017	Student	52	19	17	12	0	0	0	71	12	17
2017	Governor-in-council appointment	59	28	13	0	0	0	0	87	0	17
2014	Indeterminate (permanent)	45	31	9	9	5	0	0	76	14	932
2014	Term	39	27	9	13	11	0	2	67	24	56
2014	Casual	27	36	21	12	0	0	3	66	13	33
2014	Student	56	31	0	13	0	0	0	88	13	16
2014	Governor-in-council appointment	59	11	4	7	2	0	17	84	11	46

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	21	11	4	4	2	1	81	8	792
2020	Term	55	23	8	2	6	3	4	83	9	75

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	31	14	9	5	2	0	71	14	790
2020	Term	46	28	5	7	9	4	0	77	17	76
2020	Student	52	44	4	0	0	0	0	96	0	20
2019	Indeterminate (permanent)	37	31	13	9	7	2	0	70	16	732
2019	Term	43	28	10	3	3	11	2	82	7	66
2019	Casual	50	19	12	0	8	7	4	78	9	27
2019	Student	48	30	14	4	4	0	0	78	8	23
2019	Governor-in-council appointment	77	11	8	0	0	4	0	92	0	26
2018	Indeterminate (permanent)	31	33	13	13	7	3	0	66	21	742
2018	Term	34	37	11	11	5	2	0	72	16	57
2018	Casual	38	25	12	5	4	13	2	75	11	38
2018	Student	54	19	27	0	0	0	0	73	0	19
2018	Governor-in-council appointment	74	14	8	0	4	0	0	88	4	25
2017	Indeterminate (permanent)	35	32	12	10	7	4	0	70	18	735
2017	Term	40	23	13	12	3	9	0	70	16	63
2017	Casual	37	23	8	4	0	21	7	83	6	26
2017	Student	68	21	6	6	0	0	0	89	6	16
2017	Governor-in-council appointment	70	24	6	0	0	0	0	94	0	17
2014	Indeterminate (permanent)	36	31	12	12	8	2	0	67	20	929
2014	Term	45	16	13	5	9	11	2	69	16	56
2014	Casual	36	24	9	6	6	15	3	74	15	33
2014	Student	50	19	13	0	0	19	0	85	0	16
2014	Governor-in-council appointment	47	24	2	2	0	16	9	94	3	45

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	21	15	15	18	3	5	48	35	795
2020	Term	25	24	19	10	11	2	9	55	23	76
2020	Student	51	14	15	4	0	4	12	77	5	20
2019	Indeterminate (permanent)	21	25	15	16	18	2	4	48	36	732
2019	Term	21	34	16	8	8	8	6	63	19	66
2019	Casual	37	14	4	12	12	4	18	66	30	27
2019	Student	39	17	0	10	4	13	17	80	20	23
2019	Governor-in-council appointment	31	12	8	0	0	4	46	85	0	26
2018	Indeterminate (permanent)	16	23	15	16	22	3	5	43	41	746
2018	Term	25	31	9	14	16	4	0	59	31	57
2018	Casual	23	14	21	12	9	10	10	46	27	38
2018	Student	49	24	9	7	5	0	5	77	13	19
2018	Governor-in-council appointment	19	4	4	4	9	9	52	59	32	25
2017	Indeterminate (permanent)	17	20	13	18	23	4	6	41	45	733
2017	Term	28	22	11	18	9	9	3	57	30	63
2017	Casual	18	29	0	10	9	8	27	72	28	26
2017	Student	50	18	13	0	6	13	0	78	6	16
2017	Governor-in-council appointment	42	6	6	0	0	0	45	88	0	17
2014	Indeterminate (permanent)	14	21	14	18	25	1	6	38	47	932
2014	Term	36	5	9	9	21	11	9	51	38	56
2014	Casual	18	12	6	12	15	6	30	48	43	33
2014	Student	38	19	19	13	0	0	13	64	14	16
2014	Governor-in-council appointment	16	2	2	0	4	7	69	73	18	45

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	21	11	5	3	1	2	80	9	795
2020	Term	53	21	11	10	0	3	2	78	10	76
2020	Student	69	26	4	0	0	0	0	96	0	20
2019	Indeterminate (permanent)	62	18	10	4	2	1	2	82	7	732
2019	Term	53	26	5	2	3	3	9	89	5	66
2019	Casual	64	11	3	0	4	0	18	91	5	27
2019	Student	49	21	8	8	0	0	13	81	9	23
2019	Governor-in-council appointment	66	19	4	0	0	0	11	96	0	26

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	21	11	4	3	1	2	82	7	794
2020	Term	53	15	11	7	4	2	8	75	12	76
2020	Student	80	11	9	0	0	0	0	91	0	20
2019	Indeterminate (permanent)	61	18	9	5	3	1	3	82	8	732
2019	Term	52	21	9	4	3	2	10	82	7	66
2019	Casual	48	12	8	0	4	3	26	84	5	27
2019	Student	48	14	20	0	0	5	13	75	0	23
2019	Governor-in-council appointment	74	11	4	0	0	0	11	96	0	26

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	82	6	3	2	2	3	3	93	4	796
2020	Term	75	11	4	1	1	3	4	92	3	76
2020	Student	100	0	0	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	79	7	4	1	3	2	3	92	4	732
2019	Term	71	11	3	0	1	5	9	95	2	66
2019	Casual	70	4	0	0	0	4	22	100	0	27
2019	Student	83	4	0	0	0	0	13	100	0	23
2019	Governor-in-council appointment	73	15	0	0	0	0	11	100	0	26

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	80	9	2	1	1	1	5	95	3	791
2020	Term	72	14	4	2	2	3	4	92	3	74
2020	Student	86	5	4	0	0	0	4	95	0	20
2019	Indeterminate (permanent)	85	4	1	0	1	2	6	97	2	729
2019	Term	77	8	0	1	2	0	12	97	3	66
2019	Casual	61	4	0	0	4	0	31	94	6	26
2019	Student	82	5	0	0	0	0	13	100	0	23
2019	Governor-in-council appointment	71	0	4	0	0	0	24	95	0	25

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	33	9	7	4	0	0	80	11	791
2020	Term	41	35	14	4	4	1	1	78	8	76
2020	Student	71	29	0	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	48	31	8	7	5	0	0	80	12	732
2019	Term	47	30	15	5	3	0	0	78	8	66
2019	Casual	53	20	15	8	5	0	0	73	12	27
2019	Student	39	44	9	9	0	0	0	82	9	23
2019	Governor-in-council appointment	73	11	4	12	0	0	0	84	12	26
2018	Indeterminate (permanent)	42	37	9	7	5	0	0	79	12	746
2018	Term	50	35	9	4	2	0	0	85	6	58
2018	Casual	30	40	14	12	2	0	3	71	14	39
2018	Student	41	28	16	15	0	0	0	69	15	18
2018	Governor-in-council appointment	70	9	9	0	13	0	0	79	13	25
2017	Indeterminate (permanent)	41	36	7	10	6	0	0	78	16	733
2017	Term	35	30	21	7	6	0	0	66	13	63
2017	Casual	54	25	12	9	0	0	0	79	9	26
2017	Student	45	50	0	5	0	0	0	95	5	17
2017	Governor-in-council appointment	75	12	6	0	0	0	6	93	0	17
2014	Indeterminate (permanent)	34	38	9	11	7	0	0	73	18	932
2014	Term	41	29	18	5	5	0	2	71	11	56
2014	Casual	27	55	9	3	3	0	3	84	6	33
2014	Student	38	44	0	6	6	0	6	87	13	16
2014	Governor-in-council appointment	63	20	4	9	0	0	4	86	9	46

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	29	10	7	4	0	0	78	12	794
2020	Term	47	32	10	4	4	2	1	82	8	76
2020	Student	64	30	0	0	0	7	0	100	0	20
2019	Indeterminate (permanent)	51	28	10	7	4	0	0	80	11	731
2019	Term	47	29	16	5	3	0	0	76	8	66
2019	Casual	58	26	11	0	5	0	0	84	5	27
2019	Student	46	38	17	0	0	0	0	83	0	23
2019	Governor-in-council appointment	73	11	0	12	4	0	0	84	16	26
2018	Indeterminate (permanent)	42	34	13	7	3	0	0	76	10	741
2018	Term	50	27	12	8	3	0	0	77	11	58
2018	Casual	40	36	10	9	3	3	0	78	12	39
2018	Student	39	37	24	0	0	0	0	76	0	18
2018	Governor-in-council appointment	67	16	8	0	9	0	0	84	9	25
2017	Indeterminate (permanent)	42	35	9	8	6	0	0	77	14	731
2017	Term	40	35	11	9	4	0	0	75	14	63
2017	Casual	55	35	5	5	0	0	0	90	5	26
2017	Student	45	40	15	0	0	0	0	85	0	17
2017	Governor-in-council appointment	81	19	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	39	34	12	9	5	0	0	74	15	931
2014	Term	46	39	7	4	4	0	0	86	7	56
2014	Casual	45	33	18	0	0	0	3	81	0	33
2014	Student	44	44	6	6	0	0	0	88	6	16
2014	Governor-in-council appointment	43	20	13	7	0	0	17	76	8	46

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	35	11	6	3	0	79	10	791
2020	Term	47	35	8	7	3	0	82	10	76
2020	Student	52	48	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	49	33	8	6	3	0	82	9	729
2019	Term	35	50	10	5	0	0	85	5	63
2019	Casual	62	26	4	8	0	0	88	8	27
2019	Student	60	32	8	0	0	0	92	0	23
2019	Governor-in-council appointment	80	12	0	8	0	0	92	8	26
2018	Indeterminate (permanent)	41	33	14	7	4	0	75	11	742
2018	Term	46	31	9	10	4	0	78	14	58
2018	Casual	47	28	17	4	5	0	74	9	39
2018	Student	22	58	14	0	0	6	85	0	18
2018	Governor-in-council appointment	74	17	4	0	4	0	91	4	25
2017	Indeterminate (permanent)	41	34	12	7	6	0	75	13	733
2017	Term	51	34	11	1	3	0	85	4	63
2017	Casual	68	20	3	9	0	0	88	9	26
2017	Student	59	36	5	0	0	0	95	0	17
2017	Governor-in-council appointment	82	18	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	40	35	10	9	5	0	75	15	932
2014	Term	48	30	9	7	5	0	79	13	56
2014	Casual	48	39	9	0	0	3	91	0	33
2014	Student	56	38	0	6	0	0	94	6	16
2014	Governor-in-council appointment	57	24	4	2	0	13	93	3	46

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	40	12	6	3	1	0	79	9	790
2020	Term	36	49	6	3	4	1	0	86	7	75
2020	Student	53	38	5	4	0	0	0	91	4	20
2019	Indeterminate (permanent)	38	39	13	6	2	1	0	78	9	731
2019	Term	37	35	11	11	2	5	0	75	13	66
2019	Casual	25	50	14	4	5	3	0	77	8	27
2019	Student	30	40	18	9	0	4	0	72	9	23
2019	Governor-in-council appointment	58	15	4	8	4	4	7	82	13	26
2018	Indeterminate (permanent)	33	40	16	6	4	1	0	73	11	746
2018	Term	33	39	16	6	5	0	0	73	11	57
2018	Casual	35	36	14	3	0	10	3	81	3	38
2018	Student	40	45	4	5	0	0	5	90	5	19
2018	Governor-in-council appointment	65	19	4	4	9	0	0	84	13	25
2017	Indeterminate (permanent)	31	38	15	9	5	2	0	71	14	734
2017	Term	32	32	24	6	2	4	0	67	8	62
2017	Casual	39	48	5	5	0	0	3	90	5	26
2017	Student	60	34	6	0	0	0	0	94	0	16
2017	Governor-in-council appointment	76	13	0	0	6	0	4	93	7	17

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	27	8	7	4	0	0	82	10	793
2020	Term	60	22	12	4	3	0	0	82	6	76
2020	Student	76	15	9	0	0	0	0	91	0	20
2019	Indeterminate (permanent)	63	24	4	6	3	0	0	87	9	730
2019	Term	58	24	13	3	1	0	0	82	5	66
2019	Casual	63	12	19	3	0	4	0	77	3	27
2019	Student	83	9	8	0	0	0	0	92	0	23
2019	Governor-in-council appointment	73	12	8	8	0	0	0	84	8	26
2018	Indeterminate (permanent)	56	29	7	5	4	0	0	85	9	749
2018	Term	55	35	5	4	2	0	0	90	6	58
2018	Casual	64	17	5	7	2	3	2	85	10	39
2018	Student	49	29	18	4	0	0	0	78	4	19
2018	Governor-in-council appointment	69	17	0	4	4	0	5	91	9	25
2017	Indeterminate (permanent)	53	30	6	7	4	0	0	83	11	736
2017	Term	59	24	7	4	3	1	1	85	7	63
2017	Casual	64	22	3	0	8	0	3	89	8	26
2017	Student	72	28	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	74	19	0	6	0	0	0	94	6	17
2014	Indeterminate (permanent)	50	30	8	6	5	0	0	80	12	931
2014	Term	54	25	11	7	4	0	0	79	11	56
2014	Casual	58	24	6	9	0	0	3	84	9	33
2014	Student	69	19	0	13	0	0	0	88	13	16
2014	Governor-in-council appointment	50	24	7	0	2	0	17	89	3	46

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	32	19	9	4	0	0	68	13	789
2020	Term	62	18	13	5	2	0	0	80	7	76
2020	Student	77	18	5	0	0	0	0	95	0	20
2019	Indeterminate (permanent)	40	32	17	8	3	0	0	72	11	731
2019	Term	45	33	16	4	2	0	0	78	5	65
2019	Casual	68	21	4	7	0	0	0	89	7	27
2019	Student	78	18	4	0	0	0	0	96	0	23
2019	Governor-in-council appointment	46	19	24	4	4	0	4	67	8	26
2018	Indeterminate (permanent)	38	31	17	8	5	0	0	70	13	749
2018	Term	38	45	9	6	0	0	2	85	6	58
2018	Casual	66	16	10	4	2	3	0	84	7	39
2018	Student	72	28	0	0	0	0	0	100	0	19
2018	Governor-in-council appointment	26	29	16	18	4	0	8	59	24	25
2017	Indeterminate (permanent)	36	35	15	8	3	0	2	72	12	736
2017	Term	38	43	16	0	0	0	3	83	0	63
2017	Casual	67	22	3	5	0	0	3	92	5	26
2017	Student	54	39	7	0	0	0	0	93	0	17
2017	Governor-in-council appointment	18	17	24	13	13	4	11	42	30	17
2014	Indeterminate (permanent)	39	35	14	7	4	0	1	74	12	932
2014	Term	50	29	11	4	5	0	2	80	9	56
2014	Casual	61	27	9	0	0	0	3	91	0	33
2014	Student	81	19	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	30	15	20	4	9	0	22	58	17	46

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	48	52	796
2020	Term	44	56	76
2020	Student	65	35	20

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	71	14	6	1	1	1	6	91	2	796
2020	Term	59	16	7	4	1	5	8	86	6	76
2020	Student	85	5	0	0	0	0	10	100	0	20

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	25	39	36	796
2020	Term	30	32	39	76
2020	Student	38	35	27	20
2019	Indeterminate (permanent)	24	39	37	734
2019	Term	38	29	33	66
2019	Casual	32	45	23	27
2019	Student	34	34	32	23
2019	Governor-in-council appointment	15	69	16	26
2018	Indeterminate (permanent)	27	35	38	750
2018	Term	26	36	38	57
2018	Casual	40	20	40	39
2018	Student	43	20	37	19
2018	Governor-in-council appointment	21	71	8	25
2017	Indeterminate (permanent)	27	38	36	734
2017	Term	40	28	32	63
2017	Casual	46	34	21	26
2017	Student	39	18	43	17
2017	Governor-in-council appointment	26	61	13	17
2014	Indeterminate (permanent)	31	36	34	932
2014	Term	46	21	32	56
2014	Casual	36	15	48	33
2014	Student	56	19	25	16
2014	Governor-in-council appointment	18	67	16	45

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	15	12	63	3	0	7	199
2020	Term	9	22	32	4	30	4	23
2019	Indeterminate (permanent)	18	13	53	4	0	11	180
2019	Term	8	4	36	0	41	12	25
2018	Indeterminate (permanent)	14	12	62	4	1	6	206
2018	Term	0	11	40	0	37	12	16
2018	Casual	0	0	28	11	54	7	16
2017	Indeterminate (permanent)	14	14	60	4	1	7	200
2017	Term	4	4	41	11	40	0	25
2017	Casual	9	0	0	0	91	0	12
2014	Indeterminate (permanent)	16	10	59	7	9999	8	286
2014	Term	15	8	50	4	9999	23	26
2014	Casual	25	0	17	0	9999	58	12

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	30	5	4	1	0	0	91	5	792
2020	Term	62	25	5	4	4	0	0	87	8	75
2020	Student	81	19	0	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	63	28	5	3	1	0	0	91	4	728
2019	Term	57	29	8	5	1	0	0	85	6	66
2019	Casual	66	26	4	0	5	0	0	92	5	27
2019	Student	40	46	10	4	0	0	0	86	4	23
2019	Governor-in-council appointment	84	8	8	0	0	0	0	92	0	26
2018	Indeterminate (permanent)	59	33	5	2	1	0	0	92	3	748
2018	Term	68	25	2	2	0	3	0	96	2	58
2018	Casual	60	26	5	6	0	3	0	88	7	39
2018	Student	53	37	10	0	0	0	0	90	0	18
2018	Governor-in-council appointment	92	4	0	0	4	0	0	96	4	25
2017	Indeterminate (permanent)	53	34	5	3	4	0	0	88	7	733
2017	Term	59	30	9	2	0	0	0	89	2	63
2017	Casual	50	41	0	9	0	0	0	91	9	26
2017	Student	60	40	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	56	31	6	3	2	0	0	88	6	931
2014	Term	50	34	7	4	5	0	0	84	9	56
2014	Casual	64	27	3	3	0	0	3	94	3	33
2014	Student	69	31	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	70	26	0	0	0	2	2	100	0	46

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	39	9	8	4	0	80	12	796
2020	Term	48	35	8	7	1	0	83	8	76
2020	Student	64	29	0	0	0	7	100	0	20
2019	Indeterminate (permanent)	39	41	8	7	4	1	81	11	731
2019	Term	37	36	16	6	3	2	75	9	65
2019	Casual	47	37	4	12	0	0	84	12	27
2019	Student	38	50	12	0	0	0	88	0	23
2019	Governor-in-council appointment	69	19	0	8	0	4	92	8	26
2018	Indeterminate (permanent)	31	44	12	9	4	0	75	13	744
2018	Term	29	40	16	15	0	0	69	15	57
2018	Casual	50	37	10	0	0	3	89	0	38
2018	Student	56	35	0	10	0	0	90	10	19
2018	Governor-in-council appointment	58	24	4	10	4	0	82	14	25
2017	Indeterminate (permanent)	34	39	12	9	5	1	73	15	736
2017	Term	40	43	11	3	1	1	84	5	63
2017	Casual	51	38	4	5	0	3	91	5	26
2017	Student	69	31	0	0	0	0	100	0	17
2017	Governor-in-council appointment	87	13	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	37	39	12	7	4	0	77	11	932
2014	Term	43	30	14	4	7	2	75	11	56
2014	Casual	39	45	9	0	0	6	90	0	33
2014	Student	81	19	0	0	0	0	100	0	16
2014	Governor-in-council appointment	62	31	4	2	0	0	93	2	45

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	20	34	24	12	1	1	36	29	796
2020	Term	7	12	34	24	18	3	2	44	20	76
2020	Student	4	4	20	38	28	0	5	70	9	20
2019	Indeterminate (permanent)	7	18	33	26	16	1	0	43	24	729
2019	Term	2	12	44	28	13	0	1	41	14	66
2019	Casual	0	12	44	23	17	5	0	42	12	26
2019	Student	0	22	14	27	34	0	4	63	23	23
2019	Governor-in-council appointment	0	4	20	20	48	0	8	74	4	25
2018	Indeterminate (permanent)	9	20	32	23	13	0	2	38	30	749
2018	Term	4	22	28	23	21	0	2	45	26	58
2018	Casual	5	22	21	28	21	3	0	51	27	39
2018	Student	9	5	21	21	33	5	5	60	16	19
2018	Governor-in-council appointment	4	9	17	36	30	0	4	69	13	25
2017	Indeterminate (permanent)	9	19	38	20	11	1	3	32	29	733
2017	Term	8	15	29	27	15	2	5	45	24	63
2017	Casual	5	16	31	23	19	0	6	45	22	26
2017	Student	12	0	41	33	13	0	0	46	12	17
2017	Governor-in-council appointment	0	0	30	13	43	4	10	65	0	17
2014	Indeterminate (permanent)	8	23	32	21	13	1	2	35	32	931
2014	Term	7	21	25	25	20	0	2	45	29	56
2014	Casual	3	15	24	27	21	3	6	53	20	33
2014	Student	6	6	25	19	31	6	6	57	14	16
2014	Governor-in-council appointment	0	4	22	22	31	0	20	67	6	45

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	14	24	29	24	2	1	54	20	794
2020	Term	11	10	15	23	35	3	3	61	23	76
2020	Student	0	0	14	29	52	0	5	86	0	20
2019	Indeterminate (permanent)	7	14	26	28	23	2	1	52	21	728
2019	Term	5	16	29	26	24	0	0	50	20	66
2019	Casual	9	11	16	18	33	4	8	59	23	26
2019	Student	4	8	10	31	42	5	0	77	13	23
2019	Governor-in-council appointment	4	4	19	27	42	0	4	72	8	26
2018	Indeterminate (permanent)	10	14	28	26	18	1	2	46	25	745
2018	Term	7	15	26	30	22	0	0	53	22	58
2018	Casual	9	22	12	15	30	5	5	51	35	38
2018	Student	0	20	10	20	44	0	5	68	22	19
2018	Governor-in-council appointment	9	8	30	20	34	0	0	54	16	25
2017	Indeterminate (permanent)	7	17	27	22	21	2	4	46	26	731
2017	Term	7	10	20	32	23	6	1	60	19	63
2017	Casual	5	14	19	20	32	0	11	58	21	26
2017	Student	5	15	25	21	30	0	4	53	22	17
2017	Governor-in-council appointment	0	0	19	26	34	4	16	76	0	17
2014	Indeterminate (permanent)	7	15	26	26	22	1	3	50	23	929
2014	Term	7	14	21	21	32	2	2	56	22	56
2014	Casual	9	6	6	24	42	6	6	76	17	33
2014	Student	0	19	0	31	38	6	6	79	21	16
2014	Governor-in-council appointment	2	4	16	16	42	2	18	72	8	45

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	11	26	30	24	1	1	55	18	793
2020	Term	11	7	31	23	21	3	4	47	19	75
2020	Student	0	4	15	30	45	0	5	80	5	20
2019	Indeterminate (permanent)	9	11	25	27	26	0	1	55	20	731
2019	Term	6	12	39	26	18	0	0	44	17	66
2019	Casual	4	4	19	20	40	13	0	68	10	25
2019	Student	0	4	31	26	31	5	4	62	4	23
2019	Governor-in-council appointment	0	4	0	31	54	0	11	96	4	26
2018	Indeterminate (permanent)	11	12	28	26	21	1	2	48	24	742
2018	Term	9	13	31	30	16	1	0	46	22	58
2018	Casual	4	20	14	21	30	10	0	57	27	39
2018	Student	4	12	28	15	37	0	5	54	17	19
2018	Governor-in-council appointment	0	0	8	49	43	0	0	92	0	25
2017	Indeterminate (permanent)	10	14	24	24	22	1	4	49	25	734
2017	Term	15	12	24	21	22	4	1	46	29	63
2017	Casual	5	8	26	27	18	0	16	53	15	26
2017	Student	7	7	15	39	18	8	5	67	16	17
2017	Governor-in-council appointment	0	0	6	30	43	4	16	92	0	17
2014	Indeterminate (permanent)	9	13	26	26	22	1	3	51	22	930
2014	Term	13	20	20	16	29	0	4	46	33	56
2014	Casual	6	12	39	18	21	3	0	41	19	33
2014	Student	6	6	0	38	38	6	6	86	14	16
2014	Governor-in-council appointment	0	0	20	13	40	0	27	73	0	45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	4	9	27	36	23	1	1	60	13	793
2020	Term	2	3	23	38	30	1	2	71	5	75
2020	Student	0	0	0	29	66	0	5	100	0	20
2019	Indeterminate (permanent)	4	6	24	34	29	0	1	64	11	727
2019	Term	0	6	26	34	34	0	0	68	6	66
2019	Casual	0	3	23	23	50	0	0	74	3	26
2019	Student	0	4	5	26	62	0	4	91	4	23
2019	Governor-in-council appointment	0	0	19	20	57	0	4	80	0	26
2018	Indeterminate (permanent)	6	11	28	32	22	1	1	54	17	744
2018	Term	2	9	25	31	30	3	0	63	11	58
2018	Casual	5	9	9	35	37	3	3	76	15	37
2018	Student	4	9	0	33	44	0	10	86	14	19
2018	Governor-in-council appointment	0	9	4	42	45	0	0	87	9	25
2017	Indeterminate (permanent)	6	13	29	29	21	1	2	51	19	732
2017	Term	3	6	21	37	26	6	1	68	10	63
2017	Casual	0	13	19	29	29	0	11	65	15	26
2017	Student	0	7	16	33	38	0	5	75	7	17
2017	Governor-in-council appointment	0	0	30	6	43	4	16	62	0	17
2014	Indeterminate (permanent)	4	13	27	32	20	0	2	54	18	927
2014	Term	7	7	25	29	30	0	2	60	15	56
2014	Casual	0	3	12	45	33	3	3	84	3	33
2014	Student	0	0	0	31	63	0	6	100	0	16
2014	Governor-in-council appointment	0	11	16	18	33	0	22	66	14	45

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	17	26	25	20	1	1	46	27	795
2020	Term	3	11	21	27	33	3	2	63	15	76
2020	Student	0	0	9	58	27	0	5	91	0	20
2019	Indeterminate (permanent)	9	16	26	24	23	1	1	48	25	730
2019	Term	3	9	24	29	29	3	3	61	13	66
2019	Casual	3	5	28	26	38	0	0	64	8	26
2019	Student	0	10	5	27	49	5	4	84	11	22
2019	Governor-in-council appointment	0	4	12	23	46	4	11	81	5	26
2018	Indeterminate (permanent)	11	18	28	22	18	1	2	41	30	745
2018	Term	0	17	26	23	26	5	3	53	19	57
2018	Casual	0	19	12	37	27	3	3	67	20	39
2018	Student	0	18	0	27	49	0	5	81	19	19
2018	Governor-in-council appointment	8	8	30	20	31	0	4	53	16	25
2017	Indeterminate (permanent)	13	19	27	19	17	2	3	38	34	733
2017	Term	1	9	26	33	25	3	3	61	11	62
2017	Casual	0	19	21	25	18	3	14	52	23	26
2017	Student	12	0	5	39	38	0	5	82	13	17
2017	Governor-in-council appointment	15	6	0	34	22	0	22	72	28	17
2014	Indeterminate (permanent)	14	20	26	18	18	1	3	38	36	929
2014	Term	7	11	23	20	34	0	5	57	19	56
2014	Casual	3	6	21	24	36	6	3	67	10	33
2014	Student	0	6	13	25	44	0	13	79	7	16
2014	Governor-in-council appointment	4	18	24	11	22	0	20	42	28	45

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	6	11	23	30	26	2	2	58	18	792
2020	Term	11	14	10	9	40	11	5	59	30	75
2020	Student	0	0	4	31	60	0	5	95	0	20
2019	Indeterminate (permanent)	6	15	29	25	22	2	2	49	21	727
2019	Term	6	18	14	28	27	5	3	59	26	65
2019	Casual	0	19	15	23	31	12	0	62	22	26
2019	Student	4	5	18	18	37	19	0	67	11	22
2019	Governor-in-council appointment	4	8	15	23	50	0	0	73	11	26
2018	Indeterminate (permanent)	9	15	26	25	21	2	3	48	25	743
2018	Term	9	16	35	20	17	0	3	38	26	57
2018	Casual	2	11	16	27	29	12	3	65	16	39
2018	Student	9	0	4	27	50	5	5	86	10	19
2018	Governor-in-council appointment	4	9	24	28	30	4	0	60	14	25
2017	Indeterminate (permanent)	8	15	27	22	21	2	4	47	25	734
2017	Term	4	10	17	40	19	6	4	65	16	63
2017	Casual	8	10	34	7	18	7	16	32	23	25
2017	Student	0	7	25	15	40	4	9	63	8	17
2017	Governor-in-council appointment	0	6	11	26	41	0	16	79	8	17
2014	Indeterminate (permanent)	5	13	23	29	23	2	4	56	19	928
2014	Term	7	13	27	20	23	4	7	48	22	56
2014	Casual	3	6	16	22	34	9	9	69	12	32
2014	Student	0	6	6	13	56	6	13	85	8	16
2014	Governor-in-council appointment	7	7	20	18	29	0	20	58	17	45

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	9	27	31	23	2	1	56	16	791
2020	Term	7	8	29	19	31	4	2	53	16	75
2020	Student	0	5	15	38	37	0	5	79	5	20
2019	Indeterminate (permanent)	8	10	26	29	24	1	2	55	18	731
2019	Term	12	10	30	24	18	5	1	44	24	66
2019	Casual	0	8	33	22	30	7	0	56	8	27
2019	Student	0	4	18	8	53	9	8	74	5	23
2019	Governor-in-council appointment	4	8	19	19	46	4	0	68	12	26
2018	Indeterminate (permanent)	8	13	29	29	18	1	2	48	22	742
2018	Term	10	18	22	22	29	0	0	50	28	58
2018	Casual	0	16	16	21	34	10	3	63	18	39
2018	Student	0	4	18	29	38	5	5	75	5	19
2018	Governor-in-council appointment	0	14	28	29	30	0	0	59	14	25
2017	Indeterminate (permanent)	8	12	30	25	21	2	3	48	21	733
2017	Term	9	9	27	34	12	7	1	51	20	63
2017	Casual	0	13	29	18	21	0	19	48	16	26
2017	Student	14	0	5	43	28	0	9	79	15	17
2017	Governor-in-council appointment	0	0	13	17	43	11	16	82	0	17
2014	Indeterminate (permanent)	8	16	29	24	19	2	3	45	25	925
2014	Term	11	9	30	21	27	0	2	49	20	56
2014	Casual	0	12	27	21	33	3	3	58	13	33
2014	Student	0	19	6	19	44	6	6	71	21	16
2014	Governor-in-council appointment	7	5	20	14	34	2	18	60	14	44

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	4	9	29	30	26	0	0	57	14	796
2020	Term	5	13	24	30	27	1	0	58	19	76
2020	Student	0	5	27	37	26	0	6	66	5	19
2019	Indeterminate (permanent)	5	13	26	29	25	0	1	54	19	730
2019	Term	8	13	26	27	25	0	1	52	21	66
2019	Casual	4	4	21	23	48	0	0	71	8	25
2019	Student	4	13	35	27	21	0	0	48	17	23
2019	Governor-in-council appointment	4	0	23	27	46	0	0	73	4	26

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	38	13	11	6	2	70	18	790
2020	Term	38	34	11	10	6	2	73	16	75
2020	Casual	44	21	23	12	0	0	65	12	18
2020	Student	57	34	4	0	0	4	95	0	20
2019	Indeterminate (permanent)	26	38	12	15	7	3	66	22	727
2019	Term	21	43	18	14	3	2	64	17	66
2019	Casual	36	25	15	16	0	8	66	18	27
2019	Student	38	35	23	0	0	4	76	0	23
2019	Governor-in-council appointment	50	26	8	8	8	0	77	16	26

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	24	7	7	5	1	0	81	12	794
2020	Term	61	21	5	7	4	2	0	84	11	76
2020	Student	79	16	0	5	0	0	0	95	5	20
2019	Indeterminate (permanent)	57	24	6	8	4	0	0	82	13	734
2019	Term	48	25	14	11	1	0	0	73	12	66
2019	Casual	66	11	15	5	0	4	0	80	5	27
2019	Student	73	4	13	4	0	5	0	81	5	23
2019	Governor-in-council appointment	69	8	0	12	4	4	4	83	17	26
2018	Indeterminate (permanent)	48	30	8	9	4	1	0	78	14	744
2018	Term	44	31	6	13	3	2	0	77	17	58
2018	Casual	53	18	7	17	3	3	0	73	20	39
2018	Student	71	9	11	5	4	0	0	80	9	19
2018	Governor-in-council appointment	62	15	10	4	9	0	0	77	13	25
2017	Indeterminate (permanent)	49	27	8	9	6	0	0	76	15	736
2017	Term	45	32	14	2	6	1	0	78	8	63
2017	Casual	71	15	0	4	5	5	0	90	10	26
2017	Student	74	20	5	0	0	0	0	95	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	0	100	0	16
2014	Indeterminate (permanent)	46	27	10	10	7	0	0	73	17	932
2014	Term	52	27	7	5	9	0	0	79	14	56
2014	Casual	52	18	9	6	0	6	9	82	7	33
2014	Student	56	25	6	13	0	0	0	81	13	16
2014	Governor-in-council appointment	53	24	2	2	2	0	16	92	5	45

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	62	26	4	6	2	0	0	88	8	791
2020	Term	74	19	1	3	3	0	0	93	6	76
2020	Student	91	9	0	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	60	26	6	6	2	0	0	86	8	734
2019	Term	57	27	5	6	5	0	0	84	11	65
2019	Casual	69	15	7	8	0	0	0	84	8	27
2019	Student	72	13	5	10	0	0	0	85	10	23
2019	Governor-in-council appointment	77	12	4	4	0	0	4	92	4	26
2018	Indeterminate (permanent)	50	34	5	7	3	0	0	85	10	738
2018	Term	51	31	7	7	2	2	0	84	9	58
2018	Casual	59	29	7	4	0	0	0	88	4	39
2018	Student	71	20	5	4	0	0	0	90	4	19
2018	Governor-in-council appointment	62	23	10	0	4	0	0	86	4	25
2017	Indeterminate (permanent)	50	35	5	6	3	0	0	86	9	735
2017	Term	53	31	6	5	5	0	0	84	10	62
2017	Casual	70	25	0	0	5	0	0	95	5	26
2017	Student	82	11	7	0	0	0	0	93	0	17
2017	Governor-in-council appointment	78	18	0	0	0	0	4	100	0	17
2014	Indeterminate (permanent)	46	34	8	8	4	0	0	81	11	932
2014	Term	61	25	7	4	4	0	0	86	7	56
2014	Casual	64	24	3	3	0	3	3	94	3	33
2014	Student	69	19	6	6	0	0	0	88	6	16
2014	Governor-in-council appointment	56	31	2	0	0	0	11	98	0	45

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	31	7	4	2	0	0	86	7	792
2020	Term	48	35	7	3	3	3	1	87	6	75
2020	Student	78	22	0	0	0	0	0	100	0	19
2019	Indeterminate (permanent)	55	30	7	5	2	1	0	86	7	732
2019	Term	50	35	6	8	0	0	0	85	8	66
2019	Casual	62	26	4	8	0	0	0	88	8	27
2019	Student	63	23	9	0	0	5	0	91	0	23
2019	Governor-in-council appointment	77	12	8	4	0	0	0	89	4	26
2018	Indeterminate (permanent)	46	38	10	3	2	0	0	85	6	746
2018	Term	53	30	6	4	2	3	2	87	6	57
2018	Casual	48	38	5	7	0	3	0	88	7	39
2018	Student	70	21	5	4	0	0	0	90	4	19
2018	Governor-in-council appointment	84	8	4	0	4	0	0	91	4	25

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	32	9	6	3	1	0	82	9	789
2020	Term	54	31	8	3	4	1	0	85	7	76
2020	Student	82	18	0	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	51	30	9	6	3	1	0	82	9	732
2019	Term	45	45	7	3	0	0	0	90	3	66
2019	Casual	54	29	8	0	5	4	0	87	5	25
2019	Student	75	20	4	0	0	0	0	96	0	23
2019	Governor-in-council appointment	77	8	4	4	4	0	4	88	8	26
2018	Indeterminate (permanent)	49	33	8	5	3	1	0	84	8	747
2018	Term	60	29	5	3	1	2	0	91	5	58
2018	Casual	60	33	3	4	0	0	0	93	4	39
2018	Student	73	17	5	0	0	0	5	94	0	19
2018	Governor-in-council appointment	69	14	4	4	9	0	0	84	13	25
2017	Indeterminate (permanent)	45	38	9	5	3	1	0	84	7	732
2017	Term	53	33	10	2	3	0	0	86	5	62
2017	Casual	75	13	0	9	0	3	0	90	10	26
2017	Student	93	7	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	94	0	6	0	0	0	0	94	0	17
2014	Indeterminate (permanent)	45	35	10	6	3	1	0	81	9	932
2014	Term	52	32	5	5	4	2	0	85	9	56
2014	Casual	67	24	6	3	0	0	0	91	3	33
2014	Student	87	13	0	0	0	0	0	100	0	15
2014	Governor-in-council appointment	56	18	4	4	0	11	7	89	5	45

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	30	12	4	2	3	0	81	7	794
2020	Term	40	28	13	8	4	6	1	73	13	76
2020	Student	73	14	9	0	0	5	0	91	0	20
2019	Indeterminate (permanent)	53	28	11	4	2	3	0	83	6	730
2019	Term	56	31	8	2	1	1	0	89	3	65
2019	Casual	55	30	7	0	4	4	0	89	4	27
2019	Student	70	17	13	0	0	0	0	87	0	23
2019	Governor-in-council appointment	76	12	8	0	0	4	0	92	0	26
2018	Indeterminate (permanent)	46	32	12	4	3	2	0	81	7	744
2018	Term	56	29	6	6	3	0	0	85	9	58
2018	Casual	61	28	11	0	0	0	0	89	0	39
2018	Student	34	38	23	0	0	4	0	76	0	19
2018	Governor-in-council appointment	73	11	12	0	0	4	0	87	0	25
2017	Indeterminate (permanent)	44	32	13	5	2	3	1	79	7	735
2017	Term	48	32	10	6	3	1	0	81	9	63
2017	Casual	59	22	16	0	0	3	0	83	0	26
2017	Student	74	19	7	0	0	0	0	93	0	16
2017	Governor-in-council appointment	91	0	4	0	0	4	0	96	0	17
2014	Indeterminate (permanent)	45	32	11	5	2	4	1	81	7	932
2014	Term	54	25	14	0	4	4	0	81	4	56
2014	Casual	55	36	3	0	0	3	3	97	0	33
2014	Student	56	25	6	6	0	0	6	87	7	16
2014	Governor-in-council appointment	62	13	4	0	0	13	7	94	0	45

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	65	23	6	3	2	0	0	88	6	793
2020	Term	74	17	7	2	0	0	0	92	2	76
2020	Student	91	9	0	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	63	26	5	2	3	0	0	90	5	732
2019	Term	66	26	3	5	0	0	0	92	5	66
2019	Casual	77	15	5	0	0	4	0	95	0	27
2019	Student	92	4	4	0	0	0	0	96	0	23
2019	Governor-in-council appointment	77	4	4	12	0	0	4	84	12	26
2018	Indeterminate (permanent)	57	29	6	4	3	0	0	87	7	745
2018	Term	70	24	4	0	2	0	0	94	2	58
2018	Casual	70	26	0	4	0	0	0	96	4	39
2018	Student	68	32	0	0	0	0	0	100	0	19
2018	Governor-in-council appointment	84	4	9	0	4	0	0	87	4	25
2017	Indeterminate (permanent)	52	34	7	4	3	0	0	86	7	731
2017	Term	59	32	5	3	1	0	0	91	5	63
2017	Casual	84	6	0	4	5	0	0	91	9	26
2017	Student	84	16	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	94	0	0	6	0	0	0	94	6	17
2014	Indeterminate (permanent)	54	32	7	4	4	0	0	85	8	932
2014	Term	71	16	5	5	2	0	0	88	7	56
2014	Casual	82	12	6	0	0	0	0	94	0	33
2014	Student	94	6	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	69	27	2	0	0	0	2	98	0	45

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	21	10	3	3	4	3	83	7	796
2020	Term	43	20	11	7	8	10	1	71	16	76
2020	Student	72	6	0	5	0	9	9	94	6	20

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	28	19	7	3	7	1	69	10	794
2020	Term	33	26	12	5	12	10	2	67	20	76
2020	Student	53	25	4	4	0	14	0	90	5	20

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	28	7	4	4	3	2	84	8	792
2020	Term	51	19	8	9	7	4	1	74	17	76
2020	Student	62	24	0	4	0	4	4	95	5	20

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	28	13	7	6	5	5	71	14	794
2020	Term	32	26	16	5	6	7	8	68	13	76
2020	Student	56	15	5	0	0	13	10	94	0	20
2019	Indeterminate (permanent)	36	26	15	8	6	6	3	69	15	732
2019	Term	33	28	16	9	6	3	5	66	17	66
2019	Casual	21	30	15	5	4	14	12	69	11	27
2019	Student	51	13	18	4	0	9	4	74	4	23
2019	Governor-in-council appointment	65	8	8	8	8	4	0	76	16	26
2018	Indeterminate (permanent)	26	30	18	10	6	7	3	63	18	747
2018	Term	35	16	17	12	7	9	5	59	22	57
2018	Casual	25	17	16	7	8	17	10	58	20	39
2018	Student	44	11	19	9	0	6	11	66	11	18
2018	Governor-in-council appointment	49	21	8	10	9	0	4	73	19	25
2017	Indeterminate (permanent)	30	28	16	8	8	6	4	64	18	736
2017	Term	34	31	15	3	10	7	1	70	14	63
2017	Casual	53	23	7	0	5	3	9	87	6	26
2017	Student	62	18	12	0	0	4	4	87	0	17
2017	Governor-in-council appointment	84	12	0	0	0	0	4	100	0	17
2014	Indeterminate (permanent)	31	28	13	11	9	3	4	64	22	932
2014	Term	38	25	9	13	5	5	5	70	20	56
2014	Casual	39	18	9	0	3	15	15	83	4	33
2014	Student	50	25	13	0	0	0	13	86	0	16
2014	Governor-in-council appointment	38	29	9	2	2	4	16	83	6	45

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	30	9	8	4	2	0	78	13	793
2020	Term	49	32	13	4	3	0	0	81	6	76
2020	Student	53	24	5	5	4	4	5	85	10	20
2019	Indeterminate (permanent)	46	29	9	8	5	2	1	78	12	730
2019	Term	48	32	2	4	6	6	2	87	12	66
2019	Casual	55	22	4	7	5	4	5	83	13	27
2019	Student	43	14	14	21	0	9	0	62	23	23
2019	Governor-in-council appointment	73	15	0	8	4	0	0	88	12	26
2018	Indeterminate (permanent)	39	34	11	9	4	2	1	75	14	747
2018	Term	33	34	11	16	0	2	4	72	17	57
2018	Casual	43	23	12	6	5	5	5	74	12	37
2018	Student	31	24	17	18	0	10	0	61	20	19
2018	Governor-in-council appointment	65	17	9	0	4	0	4	86	4	25
2017	Indeterminate (permanent)	41	30	12	10	4	3	1	73	14	735
2017	Term	40	44	14	0	2	1	0	84	2	63
2017	Casual	62	25	0	0	0	8	4	100	0	26
2017	Student	43	36	6	11	0	0	4	82	11	17
2017	Governor-in-council appointment	94	6	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	44	33	9	7	5	1	0	78	13	932
2014	Term	50	27	9	4	5	2	4	81	9	56
2014	Casual	52	18	12	9	0	3	6	77	10	33
2014	Student	75	13	0	0	0	6	6	100	0	16
2014	Governor-in-council appointment	64	11	7	0	0	2	16	92	0	45

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	31	14	5	4	1	0	77	9	791
2020	Term	43	28	15	9	3	1	1	73	12	76
2020	Student	68	23	9	0	0	0	0	91	0	20
2019	Indeterminate (permanent)	42	32	14	7	4	1	0	75	11	731
2019	Term	41	39	11	1	5	3	0	83	6	66
2019	Casual	39	36	8	4	5	4	5	82	9	27
2019	Student	41	31	20	4	0	4	0	75	4	23
2019	Governor-in-council appointment	72	12	4	12	0	0	0	84	12	25
2018	Indeterminate (permanent)	37	32	15	9	5	2	0	70	14	745
2018	Term	34	43	14	7	0	2	0	79	7	57
2018	Casual	48	28	13	7	0	3	2	79	7	38
2018	Student	36	39	20	4	0	0	0	76	4	19
2018	Governor-in-council appointment	64	14	8	6	9	0	0	78	14	25

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	21	15	8	10	10	2	63	20	791
2020	Term	32	20	17	9	8	10	3	60	20	76
2020	Student	55	25	14	0	0	7	0	85	0	20
2019	Indeterminate (permanent)	28	21	16	9	11	12	2	58	23	727
2019	Term	30	31	14	7	3	11	3	72	12	66
2019	Casual	40	15	7	4	5	14	15	78	12	27
2019	Student	53	18	17	8	0	0	5	74	8	23
2019	Governor-in-council appointment	53	12	0	0	8	4	23	89	11	26
2018	Indeterminate (permanent)	22	22	18	11	12	12	3	52	28	746
2018	Term	26	23	18	6	9	11	6	60	18	57
2018	Casual	39	14	17	9	3	10	8	64	15	38
2018	Student	31	29	10	4	4	16	5	76	11	19
2018	Governor-in-council appointment	40	9	4	0	13	8	27	75	20	25
2017	Indeterminate (permanent)	21	19	18	12	15	12	4	48	32	735
2017	Term	28	21	11	9	6	22	2	66	20	63
2017	Casual	37	16	11	4	0	16	16	77	7	26
2017	Student	50	33	12	0	0	0	4	87	0	17
2017	Governor-in-council appointment	50	12	6	6	0	4	22	83	9	17
2014	Indeterminate (permanent)	21	19	17	14	14	11	5	47	32	932
2014	Term	32	11	11	9	11	21	5	59	27	56
2014	Casual	30	15	9	12	3	15	15	65	22	33
2014	Student	25	19	19	0	0	25	13	70	0	16
2014	Governor-in-council appointment	24	7	9	2	4	2	51	67	14	45

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	40	3	8	2	87	10	795
2020	Term	55	33	3	7	2	88	9	76
2020	Student	68	28	0	5	0	95	5	20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	38	7	7	2	1	84	9	795
2020	Term	57	22	7	10	2	1	81	12	76
2020	Student	48	38	0	14	0	0	86	14	20
2019	Indeterminate (permanent)	64	24	3	7	3	0	87	10	731
2019	Term	47	29	2	14	8	0	77	22	65
2019	Casual	64	25	7	4	0	0	89	4	27
2019	Student	69	18	4	9	0	0	87	9	23
2019	Governor-in-council appointment	85	8	0	4	0	4	96	4	26
2017	Indeterminate (permanent)	57	27	4	7	4	0	85	11	734
2017	Term	55	33	1	3	7	0	88	10	63
2017	Casual	69	9	4	14	3	0	78	18	26
2017	Student	82	5	0	13	0	0	87	13	17
2017	Governor-in-council appointment	89	11	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	56	24	6	8	6	0	81	14	931
2014	Term	55	25	4	7	9	0	80	16	56
2014	Casual	58	36	3	0	0	3	97	0	33
2014	Student	63	31	6	0	0	0	94	0	16
2014	Governor-in-council appointment	65	11	0	2	0	22	97	3	46

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	34	6	6	2	0	86	8	787
2020	Term	59	29	6	6	1	0	88	7	74
2020	Student	96	0	4	0	0	0	96	0	20
2019	Indeterminate (permanent)	64	25	5	5	1	0	89	6	726
2019	Term	51	30	10	6	3	0	81	9	66
2019	Casual	62	30	8	0	0	0	92	0	27
2019	Student	75	21	0	4	0	0	96	4	23
2019	Governor-in-council appointment	81	12	0	4	0	4	96	4	26
2017	Indeterminate (permanent)	56	32	6	4	2	0	88	6	736
2017	Term	53	31	10	4	2	0	84	6	63
2017	Casual	63	24	4	9	0	0	87	9	26
2017	Student	80	20	0	0	0	0	100	0	16
2017	Governor-in-council appointment	94	6	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	56	31	7	4	2	0	87	6	931
2014	Term	66	20	5	9	0	0	86	9	56
2014	Casual	58	33	6	0	3	0	91	3	33
2014	Student	69	25	0	0	6	0	94	6	16
2014	Governor-in-council appointment	70	11	2	0	0	17	97	0	46

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	78	16	2	1	1	1	0	95	3	794
2020	Term	78	17	3	1	1	0	0	95	2	76
2020	Student	100	0	0	0	0	0	0	100	0	20
2017	Indeterminate (permanent)	74	18	4	2	1	1	1	94	3	734
2017	Term	84	10	3	0	2	0	1	95	2	62
2017	Casual	87	13	0	0	0	0	0	100	0	26
2017	Student	95	5	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	96	4	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	76	17	3	2	1	0	1	93	3	931
2014	Term	79	18	0	2	2	0	0	96	4	56
2014	Casual	79	21	0	0	0	0	0	100	0	33
2014	Student	100	0	0	0	0	0	0	100	0	16
2014	Governor-in-council appointment	72	11	4	0	0	0	13	95	0	46

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	22	11	3	5	3	4	80	9	795
2020	Term	56	18	8	5	3	1	8	82	9	76
2020	Student	82	9	0	4	0	4	0	95	5	20
2019	Indeterminate (permanent)	57	21	9	4	4	2	3	83	8	733
2019	Term	55	18	6	2	2	6	11	88	4	66
2019	Casual	51	11	10	0	12	7	9	74	14	27
2019	Student	63	17	15	0	5	0	0	80	5	23
2019	Governor-in-council appointment	62	26	8	0	0	4	0	92	0	25

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	796
2020	Term	7	93	76
2020	Student	0	100	20
2019	Indeterminate (permanent)	10	90	734
2019	Term	8	92	66
2019	Student	0	100	23
2018	Indeterminate (permanent)	14	86	746
2018	Term	16	84	58

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	36	64	71
2019	Indeterminate (permanent)	45	55	77
2018	Indeterminate (permanent)	55	45	110
2018	Term	52	48	10

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	75	25	71
2019	Indeterminate (permanent)	64	36	77
2018	Indeterminate (permanent)	56	44	110

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	71
2019	Indeterminate (permanent)	9	91	77
2018	Indeterminate (permanent)	6	94	110
2018	Term	0	100	10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	71
2018	Term	0	100	10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Term	0	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	5	95	110
2018	Term	0	100	10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	31	69	71
2019	Indeterminate (permanent)	39	61	77
2018	Indeterminate (permanent)	51	49	109
2018	Term	52	48	10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	46	54	71
2019	Indeterminate (permanent)	40	60	77
2018	Indeterminate (permanent)	41	59	109
2018	Term	46	54	10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	45	55	71
2019	Indeterminate (permanent)	43	57	77
2018	Indeterminate (permanent)	43	57	109

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	41	59	71
2019	Indeterminate (permanent)	44	56	77
2018	Indeterminate (permanent)	39	61	109
2018	Term	46	54	10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	36	64	71
2019	Indeterminate (permanent)	28	72	77
2018	Indeterminate (permanent)	38	62	109

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	51	49	71
2019	Indeterminate (permanent)	56	44	77
2018	Indeterminate (permanent)	54	46	109

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	48	52	71
2019	Indeterminate (permanent)	39	61	77
2018	Indeterminate (permanent)	40	60	109

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	0	100	71
2018	Term	0	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	77
2018	Term	0	100	10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	71
2019	Indeterminate (permanent)	9	91	77
2018	Term	0	100	10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	54	46	71
2019	Indeterminate (permanent)	52	48	77
2018	Indeterminate (permanent)	38	62	109
2018	Term	52	48	10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	71
2019	Indeterminate (permanent)	25	75	77
2018	Indeterminate (permanent)	21	79	109

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	71
2019	Indeterminate (permanent)	17	83	77
2018	Indeterminate (permanent)	11	89	109

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	57	43	71
2019	Indeterminate (permanent)	49	51	76
2018	Indeterminate (permanent)	67	33	110

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	30	70	71
2019	Indeterminate (permanent)	18	82	76
2018	Indeterminate (permanent)	33	67	110

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	38	62	71
2019	Indeterminate (permanent)	20	80	76
2018	Indeterminate (permanent)	15	85	110

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	71
2018	Indeterminate (permanent)	5	95	110

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	71
2019	Indeterminate (permanent)	7	93	76
2018	Indeterminate (permanent)	7	93	110

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	76
2018	Indeterminate (permanent)	6	94	110

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	71
2019	Indeterminate (permanent)	7	93	76
2018	Indeterminate (permanent)	9	91	110
2018	Term	0	100	10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	76
2018	Indeterminate (permanent)	9	91	110

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	20	80	71
2019	Indeterminate (permanent)	28	72	76
2018	Indeterminate (permanent)	19	81	110

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	104

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	71
2018	Indeterminate (permanent)	25	75	104

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	104

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	6	94	104

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	71
2018	Indeterminate (permanent)	14	86	104

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	71
2018	Indeterminate (permanent)	17	83	104

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	6	94	104

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	10	90	104

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	71
2018	Indeterminate (permanent)	11	89	104

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	31	69	71
2018	Indeterminate (permanent)	33	67	104

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	6	94	104

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	52	48	71
2018	Indeterminate (permanent)	42	58	104

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	71

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	59	41	71
2018	Indeterminate (permanent)	50	50	104

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	71
2018	Indeterminate (permanent)	16	84	104

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	14	13	4	5	28	8	66	14	794
2020	Term	27	17	11	4	4	29	8	69	14	76
2020	Student	18	6	0	4	0	46	26	84	16	20
2019	Indeterminate (permanent)	24	15	16	5	5	26	9	59	16	734
2019	Term	26	9	14	3	6	26	16	60	16	66
2019	Casual	21	11	4	0	5	44	15	80	11	27
2019	Student	33	0	9	0	0	47	12	79	0	23
2019	Governor-in-council appointment	66	8	4	4	4	8	8	86	9	26
2018	Indeterminate (permanent)	21	15	17	6	7	26	8	55	21	747
2018	Term	20	11	23	6	3	28	10	49	14	58
2018	Casual	32	10	20	0	5	25	8	63	8	38
2018	Student	21	6	17	0	0	51	5	61	0	19
2018	Governor-in-council appointment	49	22	16	0	0	12	0	81	0	25
2017	Indeterminate (permanent)	18	14	17	8	7	26	10	50	23	736
2017	Term	20	15	17	3	1	30	13	62	8	62
2017	Casual	35	12	3	0	5	27	19	86	9	26
2017	Student	44	5	12	7	0	9	22	72	10	17
2017	Governor-in-council appointment	78	6	6	0	0	4	4	93	0	17
2014	Indeterminate (permanent)	19	15	16	9	6	26	9	51	23	932
2014	Term	25	4	14	5	4	41	7	55	17	56
2014	Casual	15	9	9	3	0	39	24	67	8	33
2014	Student	25	6	0	0	0	31	38	100	0	16
2014	Governor-in-council appointment	41	9	5	0	0	27	18	92	0	44

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	26	15	4	4	7	0	75	9	795
2020	Term	39	27	10	6	3	13	2	78	11	75
2020	Student	62	0	14	0	0	14	10	82	0	20
2019	Indeterminate (permanent)	43	27	13	5	4	7	0	77	9	734
2019	Term	45	22	9	5	5	12	3	79	11	66
2019	Casual	55	8	8	0	5	25	0	84	6	27
2019	Student	54	17	4	0	0	21	4	95	0	23
2019	Governor-in-council appointment	77	4	4	4	4	8	0	88	8	26
2018	Indeterminate (permanent)	36	28	16	5	6	9	0	70	12	745
2018	Term	36	23	20	6	2	12	2	69	8	58
2018	Casual	53	17	15	5	0	10	0	77	6	37
2018	Student	25	36	5	0	0	34	0	92	0	19
2018	Governor-in-council appointment	64	19	9	0	4	4	0	87	4	25
2017	Indeterminate (permanent)	32	24	19	7	6	11	1	64	15	735
2017	Term	44	22	15	2	4	13	0	76	6	63
2017	Casual	59	6	8	4	5	14	5	80	10	26
2017	Student	68	20	0	7	0	0	5	93	7	17
2017	Governor-in-council appointment	83	13	0	0	0	4	0	100	0	17
2014	Indeterminate (permanent)	31	27	19	7	5	10	1	65	14	931
2014	Term	43	18	9	9	4	14	4	74	15	56
2014	Casual	39	27	6	3	0	18	6	88	4	33
2014	Student	44	0	0	0	0	38	19	100	0	16
2014	Governor-in-council appointment	60	11	4	0	0	20	4	94	0	45

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	795
2020	Casual	0	100	18
2020	Student	0	100	20
2019	Indeterminate (permanent)	7	93	729
2019	Casual	0	100	27
2019	Governor-in-council appointment	0	100	26
2018	Indeterminate (permanent)	5	95	749
2018	Term	7	93	58
2018	Governor-in-council appointment	0	100	25

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	40	60	41

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	70	30	41

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	41	59	41

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	17	83	41

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	21	79	41

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	28	72	41

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	14	86	41

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	41

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	14	86	41

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	41

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	13	87	41

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	41

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	14	86	41

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	31	69	41

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	14	86	41

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	41

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	52	48	41

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	22	78	40

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	40

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	19	81	40

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	40

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	26	74	40

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	40

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	63	37	40

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	40

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	12	15	2	3	32	7	66	9	792
2020	Term	28	16	15	3	4	27	8	66	11	76
2020	Casual	23	5	16	0	0	45	11	64	0	18
2020	Student	22	6	0	0	0	46	26	100	0	20
2019	Indeterminate (permanent)	25	10	17	3	4	30	10	60	12	734
2019	Term	24	15	11	1	3	29	17	73	8	66
2019	Casual	22	7	12	0	0	46	13	72	0	26
2019	Student	18	9	9	0	0	52	12	76	0	23
2019	Governor-in-council appointment	62	0	8	0	0	23	8	89	0	26
2018	Indeterminate (permanent)	22	14	18	2	3	33	7	60	10	749
2018	Term	20	5	24	2	0	43	6	49	3	58
2018	Casual	37	13	19	3	0	26	2	70	4	39
2018	Student	30	0	15	0	0	44	11	67	0	18
2018	Governor-in-council appointment	55	11	13	0	0	17	4	84	0	24
2017	Indeterminate (permanent)	18	13	16	3	3	36	12	58	11	736
2017	Term	19	12	17	0	2	33	17	62	4	63
2017	Casual	28	9	6	0	0	29	29	85	0	26
2017	Student	38	17	12	0	0	16	16	82	0	17
2017	Governor-in-council appointment	57	6	6	0	0	4	26	91	0	17
2014	Indeterminate (permanent)	19	13	18	3	3	33	11	58	10	931
2014	Term	27	11	9	2	0	45	5	78	4	55
2014	Casual	12	9	9	3	0	33	33	64	9	33
2014	Student	31	6	0	0	0	50	13	100	0	16
2014	Governor-in-council appointment	36	9	2	0	0	29	24	95	0	45

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	26	16	3	4	9	0	75	8	792
2020	Term	39	21	17	1	6	11	4	71	9	75
2020	Casual	51	15	17	0	0	18	0	80	0	18
2020	Student	58	14	9	0	0	9	10	89	0	20
2019	Indeterminate (permanent)	45	24	15	3	3	10	1	76	7	733
2019	Term	44	22	9	3	3	16	3	82	7	65
2019	Casual	48	22	8	0	0	18	5	90	0	27
2019	Student	58	13	4	0	0	21	4	95	0	23
2019	Governor-in-council appointment	76	0	8	0	0	12	4	90	0	25
2018	Indeterminate (permanent)	37	28	15	4	3	12	1	75	8	748
2018	Term	35	22	19	5	0	16	3	71	6	58
2018	Casual	55	16	14	0	0	15	0	83	0	39
2018	Student	40	28	6	0	0	27	0	92	0	18
2018	Governor-in-council appointment	64	15	8	0	4	9	0	86	5	24
2017	Indeterminate (permanent)	34	25	16	3	3	15	2	72	8	733
2017	Term	39	31	8	1	2	13	5	85	5	62
2017	Casual	57	4	6	4	0	17	11	86	5	26
2017	Student	61	29	0	0	0	4	5	100	0	17
2017	Governor-in-council appointment	76	6	6	0	0	4	6	93	0	17
2014	Indeterminate (permanent)	35	26	17	3	3	14	1	72	8	929
2014	Term	41	29	13	2	0	13	4	83	2	56
2014	Casual	27	36	12	0	0	18	6	84	0	33
2014	Student	56	6	0	0	0	38	0	100	0	16
2014	Governor-in-council appointment	56	7	4	0	0	24	9	93	0	45

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	790
2020	Term	7	93	75
2020	Student	4	96	20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	794
2020	Term	5	95	75
2020	Student	4	96	20
2019	Indeterminate (permanent)	16	84	733
2019	Term	12	88	66
2019	Casual	4	96	27
2019	Student	13	87	23
2019	Governor-in-council appointment	4	96	25
2017	Indeterminate (permanent)	18	82	736
2017	Student	34	66	17
2014	Indeterminate (permanent)	17	83	931
2014	Term	14	86	56

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	92

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	86	14	93
2019	Indeterminate (permanent)	87	13	120
2017	Indeterminate (permanent)	80	20	133
2014	Indeterminate (permanent)	82	18	157

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	33	8	4	0	88	4	81
2019	Indeterminate (permanent)	61	26	4	8	1	87	9	102
2017	Indeterminate (permanent)	59	31	4	4	2	90	6	106
2014	Indeterminate (permanent)	69	20	4	5	2	89	7	129

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	60	26	7	2	2	2	2	89	4	793
2020	Term	53	29	10	1	1	1	4	87	3	76
2020	Student	71	20	4	5	0	0	0	91	5	20

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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	29	10	7	4	1	79	12	792
2020	Term	53	30	6	9	1	1	84	10	75
2020	Student	61	30	9	0	0	0	91	0	20

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	32	7	4	1	0	89	5	796
2020	Term	66	22	4	7	0	0	89	7	76
2020	Student	76	15	4	0	0	4	95	0	20

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	29	7	5	2	0	86	7	796
2020	Term	62	25	5	5	1	0	88	7	76
2020	Student	69	27	0	0	0	4	100	0	20

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	30	10	3	2	1	2	85	5	790
2020	Term	61	28	7	4	0	0	0	89	4	75
2020	Student	76	11	9	0	0	4	0	91	0	20

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	61	26	6	2	1	1	2	90	3	793
2020	Term	69	22	7	1	0	0	1	92	1	75
2020	Student	80	11	5	0	0	4	0	95	0	20

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	75	12	4	2	1	4	3	93	3	796
2020	Term	74	12	6	0	2	1	4	92	2	76
2020	Student	80	10	0	0	0	9	0	100	0	20

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	64	25	7	3	1	1	90	4	794
2020	Term	59	27	10	4	0	0	86	4	76
2020	Student	57	15	15	0	0	13	83	0	20

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	61	24	6	6	3	0	85	9	793
2020	Term	60	21	11	1	4	1	83	6	75
2020	Student	50	25	21	4	0	0	75	4	20

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	68	21	6	3	2	1	90	4	794
2020	Term	67	30	1	1	0	0	97	1	76
2020	Student	76	20	5	0	0	0	95	0	20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	31	10	4	2	1	0	84	6	795
2020	Term	51	30	10	7	1	1	0	81	9	76
2020	Student	60	25	5	4	0	4	0	90	5	20
2019	Indeterminate (permanent)	45	36	11	5	2	1	0	82	6	732
2019	Term	40	32	18	3	2	5	0	76	5	65
2019	Casual	32	18	14	8	8	14	5	63	20	27
2019	Student	29	27	21	14	0	8	0	62	15	23
2019	Governor-in-council appointment	85	4	12	0	0	0	0	88	0	26
2018	Indeterminate (permanent)	40	36	12	7	2	2	0	78	10	749
2018	Term	42	36	12	6	0	4	0	82	6	58
2018	Casual	45	32	10	6	0	8	0	83	6	39
2018	Student	35	44	0	12	0	10	0	87	13	19
2018	Governor-in-council appointment	64	14	13	5	0	4	0	81	6	24
2017	Indeterminate (permanent)	32	38	13	8	5	4	0	73	13	734
2017	Term	23	50	13	7	4	4	0	76	11	63
2017	Casual	52	23	9	5	5	6	0	80	10	26
2017	Student	44	30	5	13	7	0	0	74	20	17
2017	Governor-in-council appointment	70	17	13	0	0	0	0	87	0	17

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	26	10	11	6	1	72	18	793
2020	Term	45	26	14	7	6	3	73	13	76
2020	Student	38	30	28	4	0	0	68	4	20

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	23	10	4	3	2	1	83	7	794
2020	Term	58	28	8	4	1	0	0	86	5	76
2020	Student	66	21	13	0	0	0	0	87	0	20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	31	12	7	5	1	0	75	13	796
2020	Term	52	21	11	7	5	3	1	76	13	76
2020	Student	61	30	9	0	0	0	0	91	0	20
2019	Indeterminate (permanent)	39	35	13	7	5	1	0	74	12	731
2019	Term	45	31	11	5	6	2	0	77	11	66
2019	Casual	43	30	7	8	5	7	0	78	14	27
2019	Student	29	48	14	9	0	0	0	77	9	23
2019	Governor-in-council appointment	73	4	8	4	4	8	0	83	8	26
2018	Indeterminate (permanent)	31	34	15	11	7	3	0	67	18	751
2018	Term	39	33	13	10	3	2	0	74	13	58
2018	Casual	51	21	13	5	0	10	0	80	5	39
2018	Student	49	29	13	4	0	4	0	82	5	19
2018	Governor-in-council appointment	68	18	0	9	5	0	0	86	14	24
2017	Indeterminate (permanent)	26	38	15	11	9	2	0	65	20	734
2017	Term	30	44	16	6	3	0	0	74	9	63
2017	Casual	54	21	8	0	5	9	3	86	6	26
2017	Student	34	42	7	0	12	5	0	80	13	17
2017	Governor-in-council appointment	81	19	0	0	0	0	0	100	0	17

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	35	11	8	3	2	1	78	10	241

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	27	15	7	7	1	70	15	796
2020	Term	41	37	10	3	8	1	79	11	75
2020	Student	51	25	9	9	0	5	81	10	20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	29	16	7	6	0	1	71	13	794
2020	Term	36	33	11	10	9	0	1	70	19	76
2020	Student	71	0	20	4	5	0	0	71	9	20
2019	Indeterminate (permanent)	34	27	15	12	11	0	1	62	23	733
2019	Term	31	21	20	14	12	1	0	53	27	66
2019	Casual	41	26	11	3	19	0	0	67	22	27
2019	Student	29	32	17	4	17	0	0	61	22	23
2019	Governor-in-council appointment	47	34	7	4	8	0	0	81	11	26
2018	Indeterminate (permanent)	28	27	18	11	14	0	2	56	25	746
2018	Term	17	39	25	9	10	0	0	56	20	58
2018	Casual	23	31	16	15	7	4	5	59	24	39
2018	Student	49	36	15	0	0	0	0	85	0	19
2018	Governor-in-council appointment	49	28	11	8	4	0	0	77	12	25
2017	Indeterminate (permanent)	31	27	16	12	11	0	3	60	24	733
2017	Term	32	17	23	12	12	1	3	51	25	63
2017	Casual	14	30	32	5	8	5	6	50	14	26
2017	Student	16	25	19	18	23	0	0	41	41	17
2017	Governor-in-council appointment	50	17	6	4	11	6	4	76	17	17

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	19	26	29	14	12	0	0	44	27	796
2020	Term	35	27	23	10	4	0	1	63	14	76
2020	Student	31	51	13	0	5	0	0	82	5	20
2019	Indeterminate (permanent)	25	30	25	11	8	0	0	55	20	729
2019	Term	30	35	24	9	2	0	0	65	11	66
2019	Casual	56	30	15	0	0	0	0	85	0	27
2019	Student	46	44	10	0	0	0	0	90	0	23
2019	Governor-in-council appointment	34	38	20	8	0	0	0	72	8	26
2018	Indeterminate (permanent)	17	31	26	15	10	0	0	49	25	745
2018	Term	29	27	19	18	7	0	0	56	25	58
2018	Casual	44	20	21	6	2	0	7	69	9	39
2018	Student	57	34	9	0	0	0	0	91	0	19
2018	Governor-in-council appointment	27	41	11	21	0	0	0	68	21	25
2017	Indeterminate (permanent)	17	31	27	14	10	0	1	49	24	734
2017	Term	23	34	29	7	4	1	1	59	11	63
2017	Casual	40	13	28	8	5	0	6	57	13	26
2017	Student	12	30	42	7	0	0	8	46	8	17
2017	Governor-in-council appointment	25	6	19	32	6	11	0	35	43	17

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	30	21	10	5	0	0	64	15	793
2020	Term	47	34	12	3	2	0	2	83	5	75
2020	Student	86	9	4	0	0	0	0	96	0	20
2019	Indeterminate (permanent)	42	28	17	7	5	1	1	71	12	727
2019	Term	56	18	19	5	0	2	0	76	5	64
2019	Casual	75	21	4	0	0	0	0	96	0	27
2019	Student	83	8	5	4	0	0	0	91	4	23
2019	Governor-in-council appointment	49	35	8	4	0	0	4	88	4	26
2018	Indeterminate (permanent)	31	32	18	11	7	0	1	64	18	743
2018	Term	35	27	23	4	9	1	0	63	13	57
2018	Casual	46	19	23	3	2	0	8	70	5	38
2018	Student	67	20	4	9	0	0	0	87	9	19
2018	Governor-in-council appointment	65	16	4	9	0	0	7	86	9	25
2017	Indeterminate (permanent)	29	31	22	10	6	0	2	62	16	735
2017	Term	36	44	13	3	3	0	1	81	6	62
2017	Casual	50	12	19	0	8	0	11	69	9	26
2017	Student	51	22	18	9	0	0	0	73	9	17
2017	Governor-in-council appointment	40	34	22	0	0	4	0	78	0	17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	27	21	15	11	1	0	52	26	791
2020	Term	33	26	13	18	7	0	2	61	26	76
2020	Student	68	19	5	0	0	4	4	95	0	20
2019	Indeterminate (permanent)	29	26	19	14	10	1	1	56	25	730
2019	Term	27	24	28	16	2	2	1	53	18	65
2019	Casual	45	14	22	12	7	0	0	59	19	27
2019	Student	51	27	18	4	0	0	0	78	4	23
2019	Governor-in-council appointment	31	40	21	4	0	0	4	74	4	25
2018	Indeterminate (permanent)	24	23	25	14	13	0	1	47	28	744
2018	Term	21	24	28	11	14	1	2	46	25	58
2018	Casual	37	22	19	9	2	7	5	67	12	39
2018	Student	56	20	19	0	0	0	5	80	0	19
2018	Governor-in-council appointment	41	28	4	12	16	0	0	69	28	25
2017	Indeterminate (permanent)	21	23	23	16	14	1	2	46	30	732
2017	Term	31	20	21	16	7	2	3	53	24	62
2017	Casual	44	24	9	8	5	0	11	76	14	26
2017	Student	41	21	22	16	0	0	0	62	16	17
2017	Governor-in-council appointment	33	26	4	30	6	0	0	59	37	17

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	24	16	6	5	0	2	72	12	795
2020	Term	57	23	12	4	0	0	3	83	4	76
2020	Student	82	14	0	0	0	0	4	100	0	20
2019	Indeterminate (permanent)	56	25	9	4	2	0	4	84	6	726
2019	Term	69	14	13	3	0	0	2	84	3	66
2019	Casual	78	15	7	0	0	0	0	93	0	27
2019	Student	96	4	0	0	0	0	0	100	0	23
2019	Governor-in-council appointment	57	24	12	4	4	0	0	81	8	26
2018	Indeterminate (permanent)	52	21	13	6	4	0	4	76	10	742
2018	Term	49	25	17	6	2	0	2	76	7	58
2018	Casual	67	17	6	0	2	0	7	91	2	39
2018	Student	66	19	5	0	4	0	5	90	5	19
2018	Governor-in-council appointment	48	24	8	13	4	0	4	74	18	25
2017	Indeterminate (permanent)	47	23	12	6	5	0	7	75	12	732
2017	Term	66	15	6	0	3	1	9	90	3	62
2017	Casual	66	8	3	0	5	0	18	90	6	26
2017	Student	70	25	0	0	0	0	5	100	0	17
2017	Governor-in-council appointment	38	9	26	13	6	4	4	51	21	17

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	27	19	12	9	0	0	60	21	794
2020	Term	38	26	24	6	3	1	1	66	10	76
2020	Student	41	41	9	4	5	0	0	82	9	20
2019	Indeterminate (permanent)	44	24	18	8	6	0	0	68	13	731
2019	Term	53	20	19	5	3	0	0	73	8	66
2019	Casual	67	23	7	0	3	0	0	90	3	27
2019	Student	56	26	9	4	4	0	0	83	8	23
2019	Governor-in-council appointment	48	28	13	11	0	0	0	76	11	26
2018	Indeterminate (permanent)	40	27	17	8	7	0	1	68	15	746
2018	Term	42	27	19	3	8	0	0	70	11	58
2018	Casual	51	19	22	0	2	0	5	74	2	39
2018	Student	46	21	19	9	4	0	0	67	14	19
2018	Governor-in-council appointment	42	33	4	17	4	0	0	75	21	25
2017	Indeterminate (permanent)	35	29	20	9	6	0	0	65	15	729
2017	Term	43	37	8	10	3	0	0	80	12	63
2017	Casual	60	22	10	5	3	0	0	81	8	26
2017	Student	37	27	16	20	0	0	0	64	20	17
2017	Governor-in-council appointment	63	17	13	6	0	0	0	81	6	17

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	35	23	15	12	9	6	62	22	792
2020	Term	49	13	16	5	6	10	69	12	76
2020	Student	71	9	13	0	0	7	86	0	20

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	31	15	8	4	0	0	73	12	792
2020	Term	56	22	9	8	1	3	1	81	10	75
2020	Casual	46	49	0	0	5	0	0	95	5	18
2020	Student	96	0	0	0	0	4	0	100	0	20
2019	Indeterminate (permanent)	42	33	14	6	4	0	0	75	10	731
2019	Term	50	27	13	5	2	2	1	80	7	66
2019	Casual	61	24	7	7	0	0	0	86	7	27
2019	Student	53	26	22	0	0	0	0	78	0	23
2019	Governor-in-council appointment	61	12	4	8	0	0	16	86	9	26
2018	Indeterminate (permanent)	33	34	18	7	6	0	1	68	13	741
2018	Term	46	37	12	0	3	2	0	84	3	58
2018	Casual	44	34	8	9	0	3	3	82	10	39
2018	Student	70	21	4	4	0	0	0	91	4	19
2018	Governor-in-council appointment	64	13	4	9	4	0	7	82	14	25
2017	Indeterminate (permanent)	35	31	19	9	5	0	1	66	14	731
2017	Term	45	34	8	7	3	1	1	81	11	63
2017	Casual	47	36	0	4	5	0	8	90	10	26
2017	Student	62	26	7	5	0	0	0	88	5	17
2017	Governor-in-council appointment	78	6	0	0	0	0	15	100	0	17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	32	20	9	6	0	0	65	15	791
2020	Term	36	34	15	8	4	1	2	72	12	75
2020	Casual	35	54	5	6	0	0	0	89	6	18
2020	Student	62	38	0	0	0	0	0	100	0	20
2019	Indeterminate (permanent)	35	35	17	9	4	0	0	70	13	730
2019	Term	40	27	23	5	2	0	3	70	7	65
2019	Casual	48	30	15	8	0	0	0	78	8	27
2019	Student	69	9	8	13	0	0	0	79	13	23
2019	Governor-in-council appointment	73	19	4	0	4	0	0	92	4	26
2018	Indeterminate (permanent)	30	33	20	11	6	0	1	63	17	743
2018	Term	39	36	18	3	4	0	0	75	8	58
2018	Casual	39	32	21	5	0	0	3	73	5	39
2018	Student	62	24	9	0	0	0	5	91	0	19
2018	Governor-in-council appointment	54	29	8	4	4	0	0	84	9	25
2017	Indeterminate (permanent)	27	31	22	12	6	0	1	59	19	732
2017	Term	53	25	12	5	4	1	0	79	9	63
2017	Casual	36	33	12	0	8	0	11	77	9	26
2017	Student	66	18	11	5	0	0	0	84	5	17
2017	Governor-in-council appointment	83	11	6	0	0	0	0	94	0	17

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	27	17	9	5	0	1	69	14	791
2020	Term	47	23	12	9	7	1	1	71	16	76
2020	Student	61	20	9	10	0	0	0	81	10	20
2019	Indeterminate (permanent)	43	30	13	9	5	1	0	73	14	730
2019	Term	36	27	19	12	5	0	1	63	17	66
2019	Casual	62	19	8	7	5	0	0	81	11	27
2019	Student	54	20	13	13	0	0	0	74	13	23
2019	Governor-in-council appointment	72	15	0	4	0	0	8	96	4	26
2018	Indeterminate (permanent)	34	33	16	11	5	0	1	68	17	741
2018	Term	46	23	14	12	4	0	0	70	16	58
2018	Casual	38	34	21	8	0	0	0	72	8	39
2018	Student	49	32	4	9	5	0	0	82	14	19
2018	Governor-in-council appointment	70	18	4	4	4	0	0	88	9	25
2017	Indeterminate (permanent)	33	31	18	9	7	0	1	65	17	731
2017	Term	50	29	12	3	6	0	0	79	9	63
2017	Casual	46	24	10	8	5	0	7	75	14	25
2017	Student	53	20	16	5	5	0	0	73	11	17
2017	Governor-in-council appointment	89	4	0	0	0	6	0	100	0	17

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	24	10	7	5	0	0	79	12	790
2020	Term	67	16	6	3	5	1	1	84	9	75
2020	Student	91	4	0	0	0	4	0	100	0	20
2019	Indeterminate (permanent)	54	23	11	7	4	1	0	78	11	731
2019	Term	61	20	12	2	5	0	1	82	6	66
2019	Casual	74	19	4	0	0	4	0	96	0	27
2019	Student	70	13	13	4	0	0	0	83	4	23
2019	Governor-in-council appointment	65	15	0	4	4	0	12	91	9	26

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	31	21	9	5	0	65	14	794
2020	Term	34	26	22	14	3	1	61	17	76
2020	Student	50	31	14	5	0	0	81	5	20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	34	19	6	4	0	0	72	10	793
2020	Term	46	29	15	7	1	1	1	76	9	76
2020	Student	74	16	10	0	0	0	0	90	0	20
2019	Indeterminate (permanent)	50	27	15	5	3	1	0	77	8	727
2019	Term	49	29	14	5	2	0	1	79	7	66
2019	Casual	49	40	11	0	0	0	0	89	0	27
2019	Student	61	25	9	5	0	0	0	86	5	23
2019	Governor-in-council appointment	56	36	8	0	0	0	0	92	0	25
2018	Indeterminate (permanent)	39	36	13	7	3	0	1	76	11	736
2018	Term	45	32	14	8	0	0	0	77	8	58
2018	Casual	54	16	17	9	0	3	0	73	10	38
2018	Student	37	49	10	4	0	0	0	86	4	19
2018	Governor-in-council appointment	56	29	15	0	0	0	0	85	0	25
2017	Indeterminate (permanent)	38	34	15	8	3	1	1	73	11	729
2017	Term	44	36	8	7	4	0	0	80	11	63
2017	Casual	40	31	13	4	5	0	6	76	10	26
2017	Student	45	29	14	12	0	0	0	74	12	17
2017	Governor-in-council appointment	53	30	17	0	0	0	0	83	0	17

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	24	14	4	2	0	1	80	6	791
2020	Term	64	25	6	3	3	0	0	89	5	76
2020	Student	55	32	4	5	0	4	0	90	5	20
2019	Indeterminate (permanent)	67	17	9	3	3	0	1	86	5	727
2019	Term	60	21	6	4	5	0	3	84	10	66
2019	Casual	82	3	15	0	0	0	0	85	0	27
2019	Student	78	13	9	0	0	0	0	91	0	23
2019	Governor-in-council appointment	89	8	0	0	0	0	4	100	0	26
2018	Indeterminate (permanent)	64	21	10	3	2	0	1	86	4	737
2018	Term	61	19	9	5	3	0	3	83	8	57
2018	Casual	55	26	9	5	0	0	5	85	6	38
2018	Student	81	0	4	5	4	0	5	85	10	19
2018	Governor-in-council appointment	80	20	0	0	0	0	0	100	0	25
2017	Indeterminate (permanent)	65	19	8	4	2	0	1	85	6	734
2017	Term	69	20	6	3	1	1	0	89	4	63
2017	Casual	75	5	0	13	0	0	8	86	14	26
2017	Student	77	23	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	94	6	0	0	0	0	0	100	0	17

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	36	14	4	2	0	79	7	794
2020	Term	42	36	12	3	6	1	79	9	75
2020	Student	48	33	15	0	0	5	85	0	19

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	76	13	4	2	1	0	4	92	3	794
2020	Term	76	16	6	0	1	0	1	93	1	76
2020	Student	78	13	4	0	0	0	4	95	0	20
2019	Indeterminate (permanent)	80	8	4	1	1	1	5	94	2	722
2019	Term	80	8	0	2	0	2	8	98	2	66
2019	Casual	88	8	4	0	0	0	0	96	0	27
2019	Student	86	14	0	0	0	0	0	100	0	23
2019	Governor-in-council appointment	92	0	0	0	0	0	8	100	0	26
2018	Indeterminate (permanent)	78	11	5	1	1	0	3	93	3	739
2018	Term	75	9	9	0	0	0	7	91	0	58
2018	Casual	73	10	9	2	0	3	2	88	2	38
2018	Student	85	5	0	0	4	0	5	95	5	19
2018	Governor-in-council appointment	92	8	0	0	0	0	0	100	0	24

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	80	8	4	2	3	1	3	91	5	792
2020	Term	83	7	4	3	0	1	1	92	3	76
2020	Student	96	0	0	0	0	0	4	100	0	20
2019	Indeterminate (permanent)	77	9	5	3	3	1	2	88	7	733
2019	Term	74	10	5	3	1	0	7	90	5	66
2019	Casual	81	4	8	0	0	0	7	91	0	27
2019	Student	96	0	0	0	0	4	0	100	0	23
2019	Governor-in-council appointment	92	4	0	0	4	0	0	96	4	26
2018	Indeterminate (permanent)	73	11	6	3	4	0	3	86	7	741
2018	Term	72	12	8	2	3	2	2	87	5	58
2018	Casual	84	5	5	4	0	0	2	91	4	39
2018	Student	76	11	4	4	0	0	5	91	5	19
2018	Governor-in-council appointment	87	4	0	4	4	0	0	91	9	25
2017	Indeterminate (permanent)	71	12	7	4	3	0	3	86	6	733
2017	Term	73	16	7	1	3	0	0	89	4	63
2017	Casual	76	0	3	10	0	0	11	85	11	26
2017	Student	86	14	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	100	0	0	0	0	0	0	100	0	16

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	69	19	6	3	2	0	1	89	5	789
2020	Term	83	11	3	0	2	0	1	95	2	76
2020	Casual	77	17	0	5	0	0	0	95	5	18
2020	Student	96	0	0	0	0	0	4	100	0	20
2019	Indeterminate (permanent)	59	26	9	4	2	0	1	85	6	729
2019	Term	56	23	16	1	1	0	2	81	3	66
2019	Casual	81	10	4	0	4	0	0	92	4	27
2019	Student	81	9	5	5	0	0	0	90	5	22
2019	Governor-in-council appointment	69	19	8	4	0	0	0	88	4	26
2018	Indeterminate (permanent)	53	28	11	4	2	0	1	83	7	749
2018	Term	53	25	15	3	3	0	2	79	6	58
2018	Casual	68	15	14	0	0	3	0	85	0	39
2018	Student	84	10	0	0	0	0	5	100	0	19
2018	Governor-in-council appointment	78	17	0	5	0	0	0	95	5	23
2017	Indeterminate (permanent)	55	29	7	4	2	0	2	87	6	733
2017	Term	63	20	8	7	2	0	0	83	10	63
2017	Casual	62	18	4	5	0	0	11	90	5	26
2017	Student	88	12	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	89	6	4	0	0	0	0	96	0	17

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	68	14	7	5	4	0	1	83	10	793
2020	Term	76	8	7	4	4	0	0	84	9	75
2020	Student	91	4	0	0	0	0	4	100	0	20
2019	Indeterminate (permanent)	65	16	7	5	5	0	1	82	10	731
2019	Term	68	18	8	2	3	0	2	87	5	65
2019	Casual	82	7	4	3	4	0	0	89	7	27
2019	Student	87	4	8	0	0	0	0	92	0	23
2019	Governor-in-council appointment	57	16	4	4	8	0	12	83	13	26
2018	Indeterminate (permanent)	57	21	10	6	5	0	2	79	11	744
2018	Term	59	26	6	6	3	0	0	85	9	58
2018	Casual	81	2	8	7	0	3	0	85	7	39
2018	Student	80	11	0	0	4	0	5	95	5	19
2018	Governor-in-council appointment	51	8	0	8	9	0	24	78	22	24
2017	Indeterminate (permanent)	57	21	9	7	5	0	2	79	12	732
2017	Term	69	16	7	3	3	1	0	87	6	63
2017	Casual	69	4	8	5	0	0	14	85	6	26
2017	Student	93	7	0	0	0	0	0	100	0	17
2017	Governor-in-council appointment	66	0	6	0	0	0	28	91	0	17

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	63	12	5	2	0	0	17	91	3	792
2020	Term	71	5	3	2	0	0	20	94	2	76
2020	Student	91	0	0	0	0	0	9	100	0	20
2019	Indeterminate (permanent)	56	13	5	2	1	0	22	89	4	732
2019	Term	58	11	2	0	0	0	29	98	0	65
2019	Casual	74	0	0	0	0	0	26	100	0	27
2019	Student	82	0	0	0	0	0	18	100	0	23
2019	Governor-in-council appointment	46	27	8	0	0	0	20	91	0	26
2018	Indeterminate (permanent)	52	15	6	1	1	0	26	89	3	739
2018	Term	53	12	2	3	0	4	25	92	4	58
2018	Casual	65	6	0	0	0	0	29	100	0	39
2018	Student	80	0	0	0	0	0	20	100	0	19
2018	Governor-in-council appointment	67	19	0	0	0	0	14	100	0	23
2017	Indeterminate (permanent)	55	14	5	1	1	0	24	91	2	733
2017	Term	69	6	1	3	0	0	21	95	4	63
2017	Casual	65	0	0	0	0	0	35	100	0	26
2017	Student	91	0	0	0	0	0	9	100	0	17
2017	Governor-in-council appointment	81	6	9	4	0	0	0	87	4	17

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	69	19	7	2	1	0	2	90	3	794
2020	Term	77	13	7	0	0	0	3	93	0	76
2020	Student	82	4	5	0	0	0	9	95	0	20
2019	Indeterminate (permanent)	71	18	5	1	1	0	3	92	3	729
2019	Term	79	10	5	1	0	2	3	94	1	65
2019	Casual	70	7	8	3	0	0	11	87	4	27
2019	Student	96	4	0	0	0	0	0	100	0	23
2019	Governor-in-council appointment	57	35	0	0	0	0	8	100	0	26
2018	Indeterminate (permanent)	64	20	8	1	1	0	5	88	3	744
2018	Term	68	14	10	3	0	0	4	86	3	58
2018	Casual	77	11	5	0	0	0	7	94	0	39
2018	Student	72	9	10	0	0	0	10	89	0	19
2018	Governor-in-council appointment	75	22	4	0	0	0	0	96	0	23
2017	Indeterminate (permanent)	68	18	6	2	1	0	6	91	2	732
2017	Term	78	11	6	1	1	0	1	91	3	63
2017	Casual	72	13	4	0	0	0	11	95	0	26
2017	Student	79	5	8	7	0	0	0	85	7	17
2017	Governor-in-council appointment	75	21	0	0	5	0	0	95	5	16

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	77	14	5	1	1	0	1	93	2	795
2020	Term	47	8	11	12	20	0	1	56	33	76
2020	Casual	49	6	12	17	10	0	6	58	29	18
2020	Student	64	24	7	0	4	0	0	89	4	20
2019	Indeterminate (permanent)	82	10	2	2	1	1	2	95	3	733
2019	Term	33	17	17	14	16	0	1	51	31	66
2019	Casual	41	12	18	7	22	0	0	53	29	27
2019	Student	43	30	13	14	0	0	0	73	14	23
2019	Governor-in-council appointment	66	27	4	0	4	0	0	92	4	26
2018	Indeterminate (permanent)	81	11	2	1	1	1	3	95	2	743
2018	Term	17	21	18	24	18	0	3	38	43	58
2018	Casual	39	15	15	6	14	0	10	60	23	39
2018	Student	53	22	16	9	0	0	0	76	9	19
2018	Governor-in-council appointment	57	21	8	0	4	0	10	86	5	24
2017	Indeterminate (permanent)	76	13	3	2	1	0	5	94	3	736
2017	Term	18	25	17	21	19	0	0	42	41	63
2017	Casual	31	10	8	18	14	0	19	51	40	26
2017	Student	68	5	0	12	15	0	0	73	27	17
2017	Governor-in-council appointment	66	24	6	4	0	0	0	89	4	17

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	26	14	6	2	0	0	78	8	795
2020	Term	58	22	16	1	1	2	0	82	3	74
2020	Student	59	14	19	4	0	0	4	76	5	20
2019	Indeterminate (permanent)	57	24	12	4	2	0	1	82	6	732
2019	Term	69	14	7	2	3	2	3	88	5	65
2019	Casual	74	15	4	3	0	0	4	93	3	27
2019	Student	46	32	9	13	0	0	0	78	13	23
2019	Governor-in-council appointment	85	15	0	0	0	0	0	100	0	26
2018	Indeterminate (permanent)	55	26	13	3	2	0	2	82	5	745
2018	Term	55	35	6	2	3	0	0	90	5	57
2018	Casual	58	33	3	2	0	0	5	95	2	39
2018	Student	56	9	20	10	0	0	5	69	10	19
2018	Governor-in-council appointment	75	21	4	0	0	0	0	96	0	24
2017	Indeterminate (permanent)	52	29	11	4	1	1	3	84	5	734
2017	Term	56	24	13	1	5	0	0	80	7	63
2017	Casual	65	15	3	6	4	0	6	85	11	26
2017	Student	50	30	7	7	0	5	0	85	7	17
2017	Governor-in-council appointment	79	16	0	5	0	0	0	95	5	16

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	41	20	6	3	0	71	9	795
2020	Term	30	42	18	6	3	1	73	9	76
2020	Student	47	16	32	5	0	0	63	5	20

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	36	31	14	4	0	0	50	19	795
2020	Term	18	46	21	14	1	0	0	64	15	76
2020	Student	21	57	23	0	0	0	0	77	0	20
2019	Indeterminate (permanent)	20	37	29	10	4	0	0	57	14	733
2019	Term	31	33	30	5	1	0	0	64	6	66
2019	Casual	40	45	11	4	0	0	0	85	4	27
2019	Student	42	13	36	4	0	5	0	58	4	23
2019	Governor-in-council appointment	33	40	19	8	0	0	0	73	8	26
2018	Indeterminate (permanent)	17	36	32	11	5	0	0	52	15	747
2018	Term	24	33	33	9	2	0	0	57	10	58
2018	Casual	44	34	17	2	0	3	0	80	2	39
2018	Student	49	27	23	0	0	0	0	77	0	19
2018	Governor-in-council appointment	34	30	27	4	4	0	0	65	9	25
2017	Indeterminate (permanent)	14	33	34	14	5	0	0	47	19	736
2017	Term	20	36	33	4	4	1	2	57	9	63
2017	Casual	48	22	14	13	0	0	3	72	13	26
2017	Student	26	22	45	7	0	0	0	48	7	17
2017	Governor-in-council appointment	24	31	39	0	6	0	0	55	6	17

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	18	39	23	10	0	0	33	28	791
2020	Term	5	8	40	29	16	1	0	46	14	76
2020	Casual	0	0	42	46	12	0	0	58	0	18
2020	Student	4	4	18	40	33	0	0	73	9	20
2019	Indeterminate (permanent)	7	15	34	29	15	0	0	44	23	731
2019	Term	3	26	27	19	25	0	0	44	29	63
2019	Casual	0	7	43	18	27	0	5	47	7	27
2019	Student	9	17	17	22	35	0	0	57	26	23
2019	Governor-in-council appointment	0	8	38	32	22	0	0	54	8	26
2018	Indeterminate (permanent)	8	15	41	21	14	0	0	35	24	745
2018	Term	10	8	38	28	16	0	0	44	18	57
2018	Casual	2	14	22	27	29	3	3	60	17	39
2018	Student	5	0	45	40	10	0	0	50	5	19
2018	Governor-in-council appointment	0	9	36	24	31	0	0	55	9	23
2017	Indeterminate (permanent)	6	18	40	23	12	0	1	36	24	734
2017	Term	4	14	35	34	12	1	0	46	18	62
2017	Casual	9	5	19	35	24	0	7	64	15	26
2017	Student	0	0	57	30	14	0	0	43	0	17
2017	Governor-in-council appointment	0	13	39	38	11	0	0	48	13	17

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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	53	16	4	66	34	797
2020	Term	20	42	34	4	68	32	76
2020	Student	24	46	30	0	66	34	20

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	40	60	218

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	18	11	6	5	1	11	74	13	796
2020	Term	53	15	8	5	1	1	17	83	8	76
2020	Student	76	4	0	0	0	4	15	100	0	20
2019	Indeterminate (permanent)	46	17	14	9	8	1	5	67	19	721
2019	Term	46	19	13	1	1	2	18	80	4	62
2019	Casual	50	11	5	0	12	0	23	79	15	27
2019	Student	43	12	9	0	5	5	26	80	7	23
2019	Governor-in-council appointment	75	8	0	0	4	0	13	95	5	25
2018	Indeterminate (permanent)	45	15	13	9	10	1	7	65	20	745
2018	Term	49	16	7	7	5	3	13	77	14	58
2018	Casual	60	6	9	0	7	6	12	81	8	39
2018	Student	64	11	4	0	0	10	10	95	0	19
2018	Governor-in-council appointment	78	15	4	0	0	0	4	96	0	25

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	30	14	13	8	1	4	63	22	217

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	10	19	15	16	25	3	12	34	48	218

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 105. What is your current employee status?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 37. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 49. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence