2020 Public Service Employee Survey Results by Theme for Administrative Tribunals Support Service of Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 51 33 9 2 3 0 1 85 6 85
2020 3 to 10 years in the federal public service 40 39 12 7 1 0 0 79 9 147
2020 11 to 20 years in the federal public service 50 38 7 3 2 0 0 88 5 137
2020 More than 20 years in the federal public service 72 19 6 4 0 0 0 90 4 52
2019 Less than 3 years in the federal public service 35 40 16 6 4 0 0 75 10 81
2019 3 to 10 years in the federal public service 35 41 8 11 4 0 0 76 16 122
2019 11 to 20 years in the federal public service 48 36 6 6 4 0 0 84 10 129
2019 More than 20 years in the federal public service 58 31 2 4 4 0 0 89 9 41
2018 Less than 3 years in the federal public service 43 44 6 7 0 0 0 86 7 62
2018 3 to 10 years in the federal public service 31 48 11 9 2 0 0 78 10 108
2018 11 to 20 years in the federal public service 39 33 16 6 6 0 0 72 12 99
2018 More than 20 years in the federal public service 45 44 5 4 2 0 0 89 6 44
2017 Less than 3 years in the federal public service 24 51 11 11 4 0 0 75 14 61
2017 3 to 10 years in the federal public service 31 43 10 6 9 0 0 75 15 125
2017 11 to 20 years in the federal public service 35 43 11 6 5 0 0 78 11 106
2017 More than 20 years in the federal public service 40 44 10 5 0 0 1 85 5 54

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 55 33 8 1 2 0 1 89 3 85
2020 3 to 10 years in the federal public service 43 41 7 5 4 0 0 84 8 148
2020 11 to 20 years in the federal public service 42 40 12 2 4 0 0 82 6 137
2020 More than 20 years in the federal public service 60 29 6 6 0 0 0 88 6 53
2019 Less than 3 years in the federal public service 45 38 13 3 1 0 0 83 4 81
2019 3 to 10 years in the federal public service 40 35 10 12 4 0 0 74 16 120
2019 11 to 20 years in the federal public service 42 31 11 12 4 0 0 74 16 129
2019 More than 20 years in the federal public service 45 32 14 2 6 0 0 77 9 41
2018 Less than 3 years in the federal public service 59 30 8 1 2 0 0 89 3 62
2018 3 to 10 years in the federal public service 34 43 10 6 6 1 0 78 12 107
2018 11 to 20 years in the federal public service 37 31 19 7 6 0 0 68 13 100
2018 More than 20 years in the federal public service 45 41 6 2 2 3 0 89 4 45
2017 Less than 3 years in the federal public service 65 19 10 2 1 1 0 86 4 61
2017 3 to 10 years in the federal public service 35 32 9 11 11 1 0 68 23 124
2017 11 to 20 years in the federal public service 35 40 13 5 8 0 0 75 12 105
2017 More than 20 years in the federal public service 43 38 8 7 4 0 1 81 11 54

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 54 37 5 1 2 0 1 92 3 85
2020 3 to 10 years in the federal public service 51 38 8 2 1 0 0 89 3 148
2020 11 to 20 years in the federal public service 56 32 10 0 2 0 0 88 2 134
2020 More than 20 years in the federal public service 73 24 4 0 0 0 0 96 0 53
2019 Less than 3 years in the federal public service 44 28 20 8 0 0 0 72 8 81
2019 3 to 10 years in the federal public service 53 30 10 4 3 0 0 83 7 120
2019 11 to 20 years in the federal public service 62 26 6 5 1 0 0 88 5 128
2019 More than 20 years in the federal public service 70 22 4 2 2 0 0 91 4 40
2018 Less than 3 years in the federal public service 60 27 11 1 0 0 0 87 1 62
2018 3 to 10 years in the federal public service 49 34 13 3 0 0 0 83 3 108
2018 11 to 20 years in the federal public service 52 29 13 2 4 0 0 80 6 97
2018 More than 20 years in the federal public service 78 22 0 0 0 0 0 100 0 45
2017 Less than 3 years in the federal public service 63 24 8 2 3 0 0 87 5 60
2017 3 to 10 years in the federal public service 48 37 7 4 3 0 0 85 7 125
2017 11 to 20 years in the federal public service 48 39 5 6 1 1 0 88 7 107
2017 More than 20 years in the federal public service 64 31 4 0 0 0 1 96 0 54

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 63 24 8 1 3 0 1 88 4 85
2020 3 to 10 years in the federal public service 48 39 8 3 1 0 0 87 5 148
2020 11 to 20 years in the federal public service 49 41 6 2 3 0 0 90 4 138
2020 More than 20 years in the federal public service 73 14 14 0 0 0 0 86 0 53
2019 Less than 3 years in the federal public service 39 41 16 1 0 0 3 82 1 81
2019 3 to 10 years in the federal public service 44 34 12 6 4 1 0 79 9 122
2019 11 to 20 years in the federal public service 49 35 5 6 4 0 0 84 10 129
2019 More than 20 years in the federal public service 62 21 10 4 2 0 0 83 7 41
2018 Less than 3 years in the federal public service 62 31 6 2 0 0 0 92 2 62
2018 3 to 10 years in the federal public service 39 40 16 4 1 0 0 79 5 107
2018 11 to 20 years in the federal public service 43 36 9 5 8 0 0 78 12 100
2018 More than 20 years in the federal public service 61 31 6 2 0 0 0 92 2 45
2017 Less than 3 years in the federal public service 64 19 8 7 1 0 0 83 8 61
2017 3 to 10 years in the federal public service 40 38 9 7 6 1 0 78 13 125
2017 11 to 20 years in the federal public service 42 39 10 5 5 0 0 81 9 106
2017 More than 20 years in the federal public service 45 45 4 5 0 0 1 91 5 53

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 74 15 6 1 0 2 1 93 1 84
2020 3 to 10 years in the federal public service 59 24 7 4 3 1 1 85 7 147
2020 11 to 20 years in the federal public service 50 30 12 5 2 1 0 81 7 136
2020 More than 20 years in the federal public service 60 24 8 7 0 0 0 84 7 52
2019 Less than 3 years in the federal public service 66 24 7 3 0 0 0 90 3 81
2019 3 to 10 years in the federal public service 45 31 13 7 3 1 0 76 10 122
2019 11 to 20 years in the federal public service 42 25 18 6 5 5 0 70 11 129
2019 More than 20 years in the federal public service 36 41 9 6 8 0 0 77 15 41
2018 Less than 3 years in the federal public service 71 17 10 2 0 0 0 88 2 61
2018 3 to 10 years in the federal public service 40 38 17 2 3 1 0 78 5 109
2018 11 to 20 years in the federal public service 26 32 23 13 6 0 0 59 19 98
2018 More than 20 years in the federal public service 28 51 10 11 0 0 0 79 11 45
2017 Less than 3 years in the federal public service 75 11 4 4 4 1 0 88 8 61
2017 3 to 10 years in the federal public service 39 31 13 7 7 2 0 72 15 124
2017 11 to 20 years in the federal public service 30 31 24 6 9 0 0 61 15 106
2017 More than 20 years in the federal public service 36 35 13 7 7 0 1 72 14 54

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 70 22 6 1 0 0 1 93 1 85
2020 3 to 10 years in the federal public service 58 28 6 4 4 0 1 86 8 147
2020 11 to 20 years in the federal public service 50 34 11 3 1 0 0 84 4 135
2020 More than 20 years in the federal public service 55 29 10 3 2 0 0 84 5 52
2019 Less than 3 years in the federal public service 62 24 11 1 1 0 0 86 3 81
2019 3 to 10 years in the federal public service 42 36 9 10 3 1 0 78 13 121
2019 11 to 20 years in the federal public service 42 25 21 8 3 1 0 67 11 129
2019 More than 20 years in the federal public service 40 38 9 4 8 0 0 78 13 41
2018 Less than 3 years in the federal public service 70 21 6 4 0 0 0 91 4 61
2018 3 to 10 years in the federal public service 36 38 13 11 3 0 0 74 13 108
2018 11 to 20 years in the federal public service 24 36 22 10 6 1 0 61 17 97
2018 More than 20 years in the federal public service 32 47 8 13 0 0 0 79 13 45
2017 Less than 3 years in the federal public service 73 12 7 3 3 1 0 87 6 61
2017 3 to 10 years in the federal public service 40 30 16 6 8 0 0 70 14 125
2017 11 to 20 years in the federal public service 31 33 19 7 9 0 0 65 16 107
2017 More than 20 years in the federal public service 39 36 9 9 5 0 1 76 15 54

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 49 23 14 2 3 5 3 78 6 85
2020 3 to 10 years in the federal public service 49 19 15 3 8 5 0 72 11 147
2020 11 to 20 years in the federal public service 46 26 18 4 3 1 1 73 8 136
2020 More than 20 years in the federal public service 59 13 17 6 2 2 2 75 8 52
2019 Less than 3 years in the federal public service 43 19 24 5 4 6 0 65 9 81
2019 3 to 10 years in the federal public service 39 18 21 9 10 3 0 58 20 122
2019 11 to 20 years in the federal public service 38 24 19 8 6 4 0 65 15 129
2019 More than 20 years in the federal public service 40 25 13 9 13 0 0 65 21 41
2018 Less than 3 years in the federal public service 46 24 16 10 3 1 0 71 13 62
2018 3 to 10 years in the federal public service 34 15 31 14 5 1 0 49 19 109
2018 11 to 20 years in the federal public service 29 22 23 10 13 2 1 52 24 98
2018 More than 20 years in the federal public service 43 21 15 13 4 0 4 67 17 45
2017 Less than 3 years in the federal public service 44 14 7 8 10 17 0 70 21 61
2017 3 to 10 years in the federal public service 33 24 16 11 11 4 1 60 23 125
2017 11 to 20 years in the federal public service 27 30 17 11 13 2 1 58 24 107
2017 More than 20 years in the federal public service 38 25 20 8 5 0 3 65 14 54
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 43 16 18 6 1 3 13 71 8 85
2020 3 to 10 years in the federal public service 56 26 8 3 2 2 3 86 5 147
2020 11 to 20 years in the federal public service 64 20 7 5 1 0 4 88 6 138
2020 More than 20 years in the federal public service 66 20 8 0 0 0 6 92 0 53
2019 Less than 3 years in the federal public service 40 36 13 1 1 0 9 84 2 81
2019 3 to 10 years in the federal public service 49 24 13 4 7 0 3 75 11 122
2019 11 to 20 years in the federal public service 48 20 14 4 1 1 13 78 5 129
2019 More than 20 years in the federal public service 34 17 18 2 9 0 21 64 13 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 66 19 6 3 2 2 1 88 6 84
2020 3 to 10 years in the federal public service 56 28 8 2 4 1 1 86 6 147
2020 11 to 20 years in the federal public service 55 29 9 3 3 0 0 84 6 137
2020 More than 20 years in the federal public service 68 21 6 6 0 0 0 89 6 53
2019 Less than 3 years in the federal public service 62 30 4 3 1 0 0 93 4 81
2019 3 to 10 years in the federal public service 52 26 10 7 6 0 0 78 13 121
2019 11 to 20 years in the federal public service 46 26 13 10 2 1 3 74 12 129
2019 More than 20 years in the federal public service 36 46 7 2 9 0 0 82 11 41
2018 Less than 3 years in the federal public service 61 34 1 1 0 3 0 97 1 61
2018 3 to 10 years in the federal public service 37 39 8 10 4 0 1 77 15 108
2018 11 to 20 years in the federal public service 38 39 15 3 3 2 0 79 6 99
2018 More than 20 years in the federal public service 45 39 10 6 0 0 0 83 6 43
2017 Less than 3 years in the federal public service 76 14 6 0 3 1 0 91 3 61
2017 3 to 10 years in the federal public service 41 29 12 7 9 0 1 72 16 125
2017 11 to 20 years in the federal public service 47 30 8 6 7 2 0 78 14 106
2017 More than 20 years in the federal public service 52 34 5 4 2 0 1 88 7 54

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 74 15 3 6 0 0 2 91 6 85
2020 3 to 10 years in the federal public service 71 19 5 3 1 1 0 91 5 147
2020 11 to 20 years in the federal public service 68 17 6 7 2 0 0 84 9 138
2020 More than 20 years in the federal public service 72 15 11 2 0 0 0 87 2 53
2019 Less than 3 years in the federal public service 58 28 5 7 2 0 0 86 9 81
2019 3 to 10 years in the federal public service 59 22 9 6 4 1 0 81 10 122
2019 11 to 20 years in the federal public service 50 27 12 5 4 1 3 79 9 129
2019 More than 20 years in the federal public service 52 28 11 0 9 0 0 80 9 40
2018 Less than 3 years in the federal public service 71 23 4 1 0 0 0 95 1 61
2018 3 to 10 years in the federal public service 48 29 11 7 4 0 1 77 11 108
2018 11 to 20 years in the federal public service 44 27 17 6 6 1 0 72 11 99
2018 More than 20 years in the federal public service 51 33 10 6 0 0 0 84 6 43
2017 Less than 3 years in the federal public service 79 13 5 2 1 0 0 92 3 61
2017 3 to 10 years in the federal public service 57 24 6 7 6 0 0 81 13 125
2017 11 to 20 years in the federal public service 51 24 11 6 8 0 0 75 14 107
2017 More than 20 years in the federal public service 61 24 4 8 2 0 1 86 10 54

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 67 14 5 1 1 11 1 92 3 85
2020 3 to 10 years in the federal public service 51 27 5 2 3 10 1 88 6 148
2020 11 to 20 years in the federal public service 50 31 13 2 1 2 0 83 3 137
2020 More than 20 years in the federal public service 53 30 8 4 2 4 0 86 6 53
2019 Less than 3 years in the federal public service 55 25 12 1 1 6 0 85 2 81
2019 3 to 10 years in the federal public service 44 31 9 9 2 4 0 79 12 122
2019 11 to 20 years in the federal public service 35 32 15 10 3 6 0 71 13 128
2019 More than 20 years in the federal public service 29 42 11 8 11 0 0 70 19 41
2018 Less than 3 years in the federal public service 55 28 5 1 0 11 0 93 2 61
2018 3 to 10 years in the federal public service 39 31 16 8 2 4 0 73 10 108
2018 11 to 20 years in the federal public service 27 41 13 9 6 4 0 71 16 101
2018 More than 20 years in the federal public service 32 34 16 10 3 6 0 70 14 44
2017 Less than 3 years in the federal public service 71 7 2 3 5 11 0 88 10 61
2017 3 to 10 years in the federal public service 28 38 12 11 5 5 0 70 17 125
2017 11 to 20 years in the federal public service 27 34 15 8 9 7 0 66 18 107
2017 More than 20 years in the federal public service 32 39 7 13 5 2 1 74 19 54

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 69 16 7 0 1 6 1 92 1 85
2020 3 to 10 years in the federal public service 48 34 7 4 4 3 1 84 8 146
2020 11 to 20 years in the federal public service 43 36 12 6 2 1 0 80 8 137
2020 More than 20 years in the federal public service 57 24 4 9 2 4 0 84 12 52
2019 Less than 3 years in the federal public service 51 33 7 5 1 3 0 86 7 81
2019 3 to 10 years in the federal public service 41 28 8 15 6 2 0 70 21 121
2019 11 to 20 years in the federal public service 31 34 16 8 5 6 0 69 14 128
2019 More than 20 years in the federal public service 28 44 13 6 8 0 0 72 15 41
2018 Less than 3 years in the federal public service 59 21 6 5 1 7 0 87 7 62
2018 3 to 10 years in the federal public service 29 34 14 13 6 3 0 66 20 109
2018 11 to 20 years in the federal public service 21 37 21 9 10 1 1 59 20 99
2018 More than 20 years in the federal public service 31 37 16 12 5 0 0 67 17 45
2017 Less than 3 years in the federal public service 73 7 4 2 4 10 0 89 7 61
2017 3 to 10 years in the federal public service 30 37 12 12 9 1 0 67 21 125
2017 11 to 20 years in the federal public service 25 31 22 7 12 3 0 58 20 106
2017 More than 20 years in the federal public service 29 35 12 14 7 1 1 65 22 54

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 53 19 9 4 0 15 1 85 4 85
2020 3 to 10 years in the federal public service 42 31 13 5 3 5 1 77 9 148
2020 11 to 20 years in the federal public service 41 37 12 5 3 2 0 80 8 137
2020 More than 20 years in the federal public service 43 39 6 7 2 4 0 84 10 53
2019 Less than 3 years in the federal public service 36 35 14 2 4 9 0 78 7 81
2019 3 to 10 years in the federal public service 34 26 16 13 8 3 0 62 22 122
2019 11 to 20 years in the federal public service 26 34 19 11 6 5 0 62 18 128
2019 More than 20 years in the federal public service 25 40 11 13 11 0 0 66 24 41
2018 Less than 3 years in the federal public service 41 30 8 8 5 8 0 77 14 60
2018 3 to 10 years in the federal public service 22 30 19 17 7 3 0 55 25 109
2018 11 to 20 years in the federal public service 18 28 24 14 8 6 1 50 24 99
2018 More than 20 years in the federal public service 23 32 31 8 7 0 0 54 15 45
2017 Less than 3 years in the federal public service 65 10 5 2 5 13 0 86 9 61
2017 3 to 10 years in the federal public service 22 28 21 14 13 3 0 51 28 124
2017 11 to 20 years in the federal public service 17 32 21 10 11 9 0 53 23 107
2017 More than 20 years in the federal public service 19 32 20 14 8 5 1 55 23 54

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 57 24 6 5 2 6 1 87 7 85
2020 3 to 10 years in the federal public service 36 34 12 11 4 3 1 73 15 148
2020 11 to 20 years in the federal public service 33 39 12 9 5 3 0 74 14 137
2020 More than 20 years in the federal public service 37 42 11 6 2 2 0 81 8 53
2019 Less than 3 years in the federal public service 37 33 18 8 1 3 0 72 9 81
2019 3 to 10 years in the federal public service 27 33 11 20 8 1 0 61 28 122
2019 11 to 20 years in the federal public service 21 39 17 13 8 1 0 61 22 128
2019 More than 20 years in the federal public service 25 49 6 7 13 0 0 74 19 41
2018 Less than 3 years in the federal public service 40 40 4 10 5 1 0 81 14 62
2018 3 to 10 years in the federal public service 20 33 13 25 9 2 0 53 34 109
2018 11 to 20 years in the federal public service 18 32 21 19 9 2 0 51 28 101
2018 More than 20 years in the federal public service 22 43 14 19 2 0 0 65 21 44
2017 Less than 3 years in the federal public service 61 17 6 1 5 10 0 86 7 61
2017 3 to 10 years in the federal public service 17 33 18 17 14 2 0 50 31 125
2017 11 to 20 years in the federal public service 19 37 13 11 14 5 0 59 27 106
2017 More than 20 years in the federal public service 17 43 9 12 15 1 1 63 28 54
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 48 35 10 1 3 0 2 85 4 85
2020 3 to 10 years in the federal public service 43 38 11 4 4 1 0 82 7 148
2020 11 to 20 years in the federal public service 41 40 11 3 5 1 0 81 8 137
2020 More than 20 years in the federal public service 58 25 11 6 0 0 0 83 6 53
2019 Less than 3 years in the federal public service 41 37 11 6 2 0 3 80 8 81
2019 3 to 10 years in the federal public service 37 31 19 9 3 0 0 69 12 121
2019 11 to 20 years in the federal public service 41 32 11 11 5 0 0 73 15 129
2019 More than 20 years in the federal public service 45 31 15 2 6 0 0 76 8 41
2018 Less than 3 years in the federal public service 57 24 10 8 0 1 0 82 8 61
2018 3 to 10 years in the federal public service 29 42 9 14 7 0 0 71 21 108
2018 11 to 20 years in the federal public service 33 36 12 13 6 0 0 69 19 100
2018 More than 20 years in the federal public service 36 49 9 4 2 0 0 85 6 44
2017 Less than 3 years in the federal public service 63 19 10 6 1 1 0 83 7 61
2017 3 to 10 years in the federal public service 31 37 12 3 15 1 1 69 19 125
2017 11 to 20 years in the federal public service 32 41 12 7 7 0 0 74 15 106
2017 More than 20 years in the federal public service 42 34 13 6 4 0 1 77 10 54

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 48 39 5 5 2 0 1 89 7 84
2020 3 to 10 years in the federal public service 44 40 9 3 3 1 0 85 7 148
2020 11 to 20 years in the federal public service 45 41 9 3 2 0 0 86 5 136
2020 More than 20 years in the federal public service 53 37 9 2 0 0 0 89 2 53
2019 Less than 3 years in the federal public service 52 33 8 3 1 0 3 87 4 81
2019 3 to 10 years in the federal public service 46 39 7 4 4 0 0 85 8 120
2019 11 to 20 years in the federal public service 38 40 11 9 1 0 1 79 10 128
2019 More than 20 years in the federal public service 49 32 11 6 2 0 0 80 9 41
2018 Less than 3 years in the federal public service 45 38 10 3 5 0 0 83 7 62
2018 3 to 10 years in the federal public service 32 37 12 11 7 0 1 70 18 108
2018 11 to 20 years in the federal public service 33 35 20 8 4 0 0 68 12 101
2018 More than 20 years in the federal public service 48 39 8 4 0 0 0 87 4 44
2017 Less than 3 years in the federal public service 65 22 4 7 1 0 0 87 8 60
2017 3 to 10 years in the federal public service 35 32 10 15 7 1 1 68 22 125
2017 11 to 20 years in the federal public service 32 45 7 12 5 0 0 76 17 105
2017 More than 20 years in the federal public service 39 39 13 5 2 0 1 80 7 54

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 60 17 7 7 2 2 4 82 10 85
2020 3 to 10 years in the federal public service 54 32 8 3 3 0 1 86 6 148
2020 11 to 20 years in the federal public service 51 35 7 5 2 0 1 86 7 136
2020 More than 20 years in the federal public service 71 13 13 3 0 0 0 84 3 53
2019 Less than 3 years in the federal public service 44 37 11 5 2 0 1 82 7 81
2019 3 to 10 years in the federal public service 42 32 9 8 8 0 1 74 17 122
2019 11 to 20 years in the federal public service 43 28 10 7 9 1 3 74 16 129
2019 More than 20 years in the federal public service 39 21 19 7 6 0 8 65 14 41
2018 Less than 3 years in the federal public service 67 20 8 3 0 0 2 89 3 61
2018 3 to 10 years in the federal public service 36 40 11 7 3 0 2 78 11 108
2018 11 to 20 years in the federal public service 32 42 13 6 5 1 1 75 11 98
2018 More than 20 years in the federal public service 45 37 9 6 0 3 0 85 6 44
2017 Less than 3 years in the federal public service 47 20 7 5 2 2 16 82 9 61
2017 3 to 10 years in the federal public service 43 28 10 7 10 1 1 73 17 124
2017 11 to 20 years in the federal public service 41 34 10 5 9 0 1 76 14 107
2017 More than 20 years in the federal public service 50 33 8 6 2 0 1 84 8 54

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 50 39 4 2 3 0 1 90 6 85
2020 3 to 10 years in the federal public service 42 41 9 5 3 0 0 83 8 146
2020 11 to 20 years in the federal public service 41 40 7 8 2 1 2 83 10 136
2020 More than 20 years in the federal public service 60 30 3 2 3 0 2 92 5 52
2019 Less than 3 years in the federal public service 37 40 3 13 2 0 6 81 16 81
2019 3 to 10 years in the federal public service 43 38 6 10 3 0 0 81 13 122
2019 11 to 20 years in the federal public service 43 39 11 2 2 0 3 84 4 127
2019 More than 20 years in the federal public service 57 28 4 8 2 0 0 85 11 41
2018 Less than 3 years in the federal public service 48 34 9 6 3 0 0 81 9 62
2018 3 to 10 years in the federal public service 29 44 5 18 2 0 1 74 21 107
2018 11 to 20 years in the federal public service 36 45 5 5 5 0 3 85 10 99
2018 More than 20 years in the federal public service 53 28 7 8 0 0 3 84 8 44
2017 Less than 3 years in the federal public service 60 25 6 7 1 0 1 86 8 61
2017 3 to 10 years in the federal public service 41 28 7 15 9 0 0 69 24 125
2017 11 to 20 years in the federal public service 42 40 8 7 4 0 0 82 11 107
2017 More than 20 years in the federal public service 50 40 5 1 0 0 5 94 1 54

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 63 12 13 2 0 9 1 83 2 85
2020 3 to 10 years in the federal public service 59 26 9 1 2 1 2 88 3 147
2020 11 to 20 years in the federal public service 59 24 11 3 2 1 0 84 5 138
2020 More than 20 years in the federal public service 74 4 13 3 0 0 7 83 3 53

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 55 29 7 0 1 8 0 92 1 85
2020 3 to 10 years in the federal public service 46 30 12 5 4 3 0 78 10 147
2020 11 to 20 years in the federal public service 37 40 11 7 5 0 0 77 12 138
2020 More than 20 years in the federal public service 43 31 18 3 2 4 0 77 5 53
2019 Less than 3 years in the federal public service 45 25 14 6 1 9 0 77 7 80
2019 3 to 10 years in the federal public service 39 29 8 9 13 3 0 70 22 120
2019 11 to 20 years in the federal public service 27 42 17 7 5 2 0 70 13 127
2019 More than 20 years in the federal public service 30 42 14 6 8 0 0 72 15 41
2018 Less than 3 years in the federal public service 56 23 4 11 0 5 1 84 12 61
2018 3 to 10 years in the federal public service 20 43 9 16 10 2 0 65 26 109
2018 11 to 20 years in the federal public service 23 33 21 9 12 2 0 57 21 99
2018 More than 20 years in the federal public service 33 41 20 3 2 0 2 75 4 45
2017 Less than 3 years in the federal public service 50 11 5 2 7 24 1 82 11 61
2017 3 to 10 years in the federal public service 33 19 11 18 11 6 1 56 31 125
2017 11 to 20 years in the federal public service 38 28 12 9 11 2 0 68 20 106
2017 More than 20 years in the federal public service 36 35 13 10 1 4 1 74 13 54

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 43 30 4 5 6 8 4 83 12 84
2020 3 to 10 years in the federal public service 34 26 14 11 9 4 1 63 22 148
2020 11 to 20 years in the federal public service 29 23 18 16 8 3 4 56 26 137
2020 More than 20 years in the federal public service 33 24 9 12 8 0 15 67 23 53
2019 Less than 3 years in the federal public service 32 23 12 14 4 13 1 65 22 81
2019 3 to 10 years in the federal public service 26 25 12 13 20 3 1 53 35 121
2019 11 to 20 years in the federal public service 23 25 10 9 20 5 6 55 33 128
2019 More than 20 years in the federal public service 19 15 22 17 11 8 8 41 33 41
2018 Less than 3 years in the federal public service 33 38 11 8 6 5 0 74 15 61
2018 3 to 10 years in the federal public service 15 32 9 19 17 4 3 51 39 109
2018 11 to 20 years in the federal public service 18 22 18 13 21 4 4 44 37 101
2018 More than 20 years in the federal public service 17 27 25 23 4 0 4 46 28 45
2017 Less than 3 years in the federal public service 39 30 7 8 9 7 0 74 18 61
2017 3 to 10 years in the federal public service 22 21 13 18 21 1 4 46 41 124
2017 11 to 20 years in the federal public service 17 23 14 11 26 2 7 44 41 107
2017 More than 20 years in the federal public service 23 18 15 18 13 6 8 47 35 54

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 56 19 10 5 0 0 10 83 6 85
2020 3 to 10 years in the federal public service 55 22 11 7 2 2 2 80 9 148
2020 11 to 20 years in the federal public service 51 20 12 6 5 0 6 76 11 138
2020 More than 20 years in the federal public service 54 21 13 3 3 0 7 81 5 53
2019 Less than 3 years in the federal public service 68 19 6 0 1 0 6 92 1 81
2019 3 to 10 years in the federal public service 60 16 11 6 2 1 3 80 9 121
2019 11 to 20 years in the federal public service 49 26 6 9 5 1 5 79 15 129
2019 More than 20 years in the federal public service 54 19 9 2 2 8 5 85 5 41

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 56 23 7 2 2 2 8 87 5 85
2020 3 to 10 years in the federal public service 58 23 11 2 3 2 1 83 5 147
2020 11 to 20 years in the federal public service 66 17 12 1 0 1 4 87 1 138
2020 More than 20 years in the federal public service 65 17 6 0 0 2 9 93 0 53
2019 Less than 3 years in the federal public service 59 13 7 3 3 2 14 85 7 81
2019 3 to 10 years in the federal public service 60 17 12 2 5 0 4 80 8 121
2019 11 to 20 years in the federal public service 61 19 6 8 1 2 2 84 10 128
2019 More than 20 years in the federal public service 59 11 11 0 2 11 7 84 3 41

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 80 6 4 0 0 0 10 95 0 85
2020 3 to 10 years in the federal public service 82 5 5 1 2 3 2 92 3 148
2020 11 to 20 years in the federal public service 77 9 3 3 2 2 5 92 5 138
2020 More than 20 years in the federal public service 73 6 8 2 0 2 9 89 2 53
2019 Less than 3 years in the federal public service 75 1 1 3 4 0 16 91 8 79
2019 3 to 10 years in the federal public service 76 9 1 2 2 5 6 95 4 121
2019 11 to 20 years in the federal public service 79 2 9 1 1 2 5 88 3 128
2019 More than 20 years in the federal public service 62 8 7 4 0 14 4 87 5 41

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 75 6 3 0 0 3 13 96 0 85
2020 3 to 10 years in the federal public service 82 7 1 0 2 1 7 97 2 148
2020 11 to 20 years in the federal public service 77 6 4 0 2 1 9 93 2 138
2020 More than 20 years in the federal public service 77 7 2 0 0 3 11 98 0 53
2019 Less than 3 years in the federal public service 78 0 1 3 1 0 18 95 4 81
2019 3 to 10 years in the federal public service 82 6 2 0 1 2 8 97 1 121
2019 11 to 20 years in the federal public service 78 5 2 4 0 4 7 93 4 126
2019 More than 20 years in the federal public service 85 2 0 2 0 2 9 98 2 41

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 37 5 4 3 1 2 87 8 85
2020 3 to 10 years in the federal public service 45 39 10 3 4 0 0 83 7 147
2020 11 to 20 years in the federal public service 49 36 6 5 3 0 0 85 8 136
2020 More than 20 years in the federal public service 63 29 2 7 0 0 0 92 7 53
2019 Less than 3 years in the federal public service 39 28 18 8 4 1 1 69 13 81
2019 3 to 10 years in the federal public service 37 40 9 11 2 0 0 78 13 120
2019 11 to 20 years in the federal public service 44 32 12 7 4 0 0 76 11 129
2019 More than 20 years in the federal public service 49 23 15 6 6 0 0 72 13 41
2018 Less than 3 years in the federal public service 48 31 10 6 2 0 2 81 8 62
2018 3 to 10 years in the federal public service 37 37 11 6 8 0 0 75 15 108
2018 11 to 20 years in the federal public service 41 30 11 11 6 1 0 72 17 99
2018 More than 20 years in the federal public service 47 39 10 2 2 0 0 86 4 45
2017 Less than 3 years in the federal public service 57 23 12 4 4 0 0 80 8 61
2017 3 to 10 years in the federal public service 34 34 12 15 4 0 1 69 19 125
2017 11 to 20 years in the federal public service 39 35 10 10 6 0 0 74 16 107
2017 More than 20 years in the federal public service 50 34 4 3 6 0 4 87 9 54

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 55 25 7 3 4 1 3 85 8 85
2020 3 to 10 years in the federal public service 48 33 11 5 4 0 0 81 9 148
2020 11 to 20 years in the federal public service 49 31 12 5 3 0 0 81 8 137
2020 More than 20 years in the federal public service 59 33 5 3 0 0 0 92 3 53
2019 Less than 3 years in the federal public service 41 22 27 3 3 0 3 66 7 81
2019 3 to 10 years in the federal public service 47 27 16 8 3 0 0 73 10 120
2019 11 to 20 years in the federal public service 49 25 17 7 1 0 0 74 9 129
2019 More than 20 years in the federal public service 33 42 14 4 6 0 0 75 11 41
2018 Less than 3 years in the federal public service 45 30 19 7 0 0 0 74 7 62
2018 3 to 10 years in the federal public service 38 34 11 8 8 1 0 73 16 107
2018 11 to 20 years in the federal public service 35 36 15 10 3 0 0 71 13 100
2018 More than 20 years in the federal public service 56 34 8 2 0 0 0 90 2 45
2017 Less than 3 years in the federal public service 64 18 12 2 3 1 0 83 5 61
2017 3 to 10 years in the federal public service 37 36 12 8 7 0 1 73 15 125
2017 11 to 20 years in the federal public service 38 34 10 9 5 1 2 75 14 107
2017 More than 20 years in the federal public service 46 31 10 6 5 0 1 78 12 54

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 60 25 7 5 1 0 2 87 6 84
2020 3 to 10 years in the federal public service 45 41 7 5 2 0 0 86 7 148
2020 11 to 20 years in the federal public service 45 42 8 2 2 0 0 87 5 136
2020 More than 20 years in the federal public service 52 32 14 3 0 0 0 84 3 53
2019 Less than 3 years in the federal public service 42 39 16 4 0 0 0 81 4 78
2019 3 to 10 years in the federal public service 41 42 10 4 3 0 0 83 7 122
2019 11 to 20 years in the federal public service 44 34 13 8 1 0 0 78 9 129
2019 More than 20 years in the federal public service 48 34 9 2 7 0 0 83 9 40
2018 Less than 3 years in the federal public service 58 27 7 5 3 0 0 85 8 62
2018 3 to 10 years in the federal public service 35 39 14 9 3 0 0 74 12 106
2018 11 to 20 years in the federal public service 39 38 11 10 3 0 0 77 12 98
2018 More than 20 years in the federal public service 44 43 11 2 0 0 0 87 2 44
2017 Less than 3 years in the federal public service 67 21 8 4 1 0 0 88 5 60
2017 3 to 10 years in the federal public service 38 36 13 10 4 0 0 73 13 125
2017 11 to 20 years in the federal public service 37 39 15 4 4 0 0 77 8 107
2017 More than 20 years in the federal public service 41 39 9 6 3 0 1 81 9 54

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 42 36 12 3 0 7 0 84 3 85
2020 3 to 10 years in the federal public service 33 44 14 5 1 2 1 79 7 148
2020 11 to 20 years in the federal public service 39 43 10 4 1 3 0 84 5 137
2020 More than 20 years in the federal public service 47 41 6 4 0 2 0 90 4 53
2019 Less than 3 years in the federal public service 29 43 14 4 3 5 1 77 8 81
2019 3 to 10 years in the federal public service 33 39 10 11 2 4 0 76 14 122
2019 11 to 20 years in the federal public service 33 38 16 5 1 6 0 76 7 128
2019 More than 20 years in the federal public service 30 42 13 7 8 0 0 72 15 41
2018 Less than 3 years in the federal public service 42 36 10 5 0 5 2 84 5 62
2018 3 to 10 years in the federal public service 22 50 14 7 4 3 0 74 12 109
2018 11 to 20 years in the federal public service 26 32 21 8 5 5 3 63 14 100
2018 More than 20 years in the federal public service 32 44 10 12 0 2 0 78 12 44
2017 Less than 3 years in the federal public service 60 16 9 2 4 9 1 83 7 61
2017 3 to 10 years in the federal public service 24 36 16 13 9 2 1 62 22 125
2017 11 to 20 years in the federal public service 24 38 20 6 8 4 1 65 14 107
2017 More than 20 years in the federal public service 35 42 13 3 2 4 1 81 5 53

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 67 21 5 4 1 0 1 90 6 84
2020 3 to 10 years in the federal public service 56 26 7 7 3 0 1 83 10 147
2020 11 to 20 years in the federal public service 56 29 2 10 3 0 0 85 13 135
2020 More than 20 years in the federal public service 66 20 5 2 5 0 2 88 7 53
2019 Less than 3 years in the federal public service 54 30 11 4 0 0 0 84 4 81
2019 3 to 10 years in the federal public service 57 28 4 9 2 0 0 85 11 122
2019 11 to 20 years in the federal public service 55 28 8 5 3 0 1 83 9 129
2019 More than 20 years in the federal public service 73 19 0 4 2 2 0 94 6 41
2018 Less than 3 years in the federal public service 59 26 5 4 3 0 3 88 7 62
2018 3 to 10 years in the federal public service 49 31 10 6 5 0 0 80 10 107
2018 11 to 20 years in the federal public service 53 27 11 5 5 0 0 79 10 98
2018 More than 20 years in the federal public service 45 34 15 0 0 6 0 84 0 43
2017 Less than 3 years in the federal public service 75 13 5 3 0 1 2 91 3 61
2017 3 to 10 years in the federal public service 43 36 10 7 4 0 0 79 11 125
2017 11 to 20 years in the federal public service 54 31 6 6 2 0 0 85 8 107
2017 More than 20 years in the federal public service 52 33 7 2 1 0 5 89 4 54

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 53 27 14 1 4 0 1 81 5 85
2020 3 to 10 years in the federal public service 41 31 20 2 6 0 1 72 7 147
2020 11 to 20 years in the federal public service 37 28 20 11 4 0 0 65 16 137
2020 More than 20 years in the federal public service 33 31 19 11 7 0 0 64 18 53
2019 Less than 3 years in the federal public service 72 19 2 1 4 1 0 92 6 79
2019 3 to 10 years in the federal public service 53 32 11 2 2 0 0 84 4 119
2019 11 to 20 years in the federal public service 50 23 18 9 0 0 0 73 9 128
2019 More than 20 years in the federal public service 49 34 11 4 2 0 0 83 6 41
2018 Less than 3 years in the federal public service 58 29 5 8 0 0 0 87 8 62
2018 3 to 10 years in the federal public service 42 31 20 4 3 0 0 73 7 108
2018 11 to 20 years in the federal public service 46 26 16 7 5 0 1 72 12 101
2018 More than 20 years in the federal public service 45 32 11 2 10 0 0 77 12 45
2017 Less than 3 years in the federal public service 72 23 3 0 0 2 0 96 0 61
2017 3 to 10 years in the federal public service 43 38 12 5 1 0 1 82 6 125
2017 11 to 20 years in the federal public service 45 39 9 3 2 1 0 85 5 107
2017 More than 20 years in the federal public service 41 33 17 4 3 0 1 75 7 54

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 42 58 85
2020 3 to 10 years in the federal public service 42 58 148
2020 11 to 20 years in the federal public service 40 60 138
2020 More than 20 years in the federal public service 29 71 52

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 56 11 7 2 0 4 20 87 3 85
2020 3 to 10 years in the federal public service 69 9 8 3 1 4 6 87 4 148
2020 11 to 20 years in the federal public service 67 13 8 0 0 4 8 91 0 137
2020 More than 20 years in the federal public service 68 12 5 0 0 2 13 94 0 53

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Less than 3 years in the federal public service 19 40 40 85
2020 3 to 10 years in the federal public service 26 37 36 147
2020 11 to 20 years in the federal public service 19 44 37 138
2020 More than 20 years in the federal public service 24 42 33 53
2019 Less than 3 years in the federal public service 41 20 40 81
2019 3 to 10 years in the federal public service 43 22 34 122
2019 11 to 20 years in the federal public service 25 34 41 129
2019 More than 20 years in the federal public service 32 34 34 41
2018 Less than 3 years in the federal public service 31 49 21 62
2018 3 to 10 years in the federal public service 30 24 46 109
2018 11 to 20 years in the federal public service 31 32 38 101
2018 More than 20 years in the federal public service 29 36 35 45
2017 Less than 3 years in the federal public service 39 23 39 61
2017 3 to 10 years in the federal public service 36 31 33 125
2017 11 to 20 years in the federal public service 29 37 34 107
2017 More than 20 years in the federal public service 34 38 29 54

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Less than 3 years in the federal public service 7 24 47 6 17 0 17
2020 3 to 10 years in the federal public service 0 30 58 2 2 7 39
2020 11 to 20 years in the federal public service 14 18 68 0 0 0 28
2020 More than 20 years in the federal public service 55 7 8 0 30 0 13
2019 Less than 3 years in the federal public service 0 21 43 4 29 3 33
2019 3 to 10 years in the federal public service 2 22 67 7 0 2 47
2019 11 to 20 years in the federal public service 8 11 52 13 10 5 29
2019 More than 20 years in the federal public service 68 0 32 0 0 0 15
2018 Less than 3 years in the federal public service 0 10 70 5 15 0 20
2018 3 to 10 years in the federal public service 0 15 56 19 3 8 33
2018 11 to 20 years in the federal public service 6 7 75 9 0 3 32
2018 More than 20 years in the federal public service 59 0 34 0 7 0 14
2017 Less than 3 years in the federal public service 0 3 36 3 52 7 21
2017 3 to 10 years in the federal public service 0 9 67 6 5 13 45
2017 11 to 20 years in the federal public service 7 8 66 5 0 13 33
2017 More than 20 years in the federal public service 51 12 20 0 7 10 18
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 63 32 1 1 1 0 1 97 2 85
2020 3 to 10 years in the federal public service 57 38 1 3 1 0 0 95 3 146
2020 11 to 20 years in the federal public service 60 32 5 1 3 0 0 92 4 137
2020 More than 20 years in the federal public service 82 17 2 0 0 0 0 98 0 53
2019 Less than 3 years in the federal public service 58 31 10 1 1 0 0 89 1 81
2019 3 to 10 years in the federal public service 59 35 4 1 1 0 0 94 2 121
2019 11 to 20 years in the federal public service 54 31 13 2 1 0 0 84 3 129
2019 More than 20 years in the federal public service 70 21 4 0 4 0 0 91 4 41
2018 Less than 3 years in the federal public service 67 29 4 0 0 0 0 96 0 62
2018 3 to 10 years in the federal public service 60 30 8 1 1 1 0 90 2 108
2018 11 to 20 years in the federal public service 53 36 8 1 2 0 0 90 3 100
2018 More than 20 years in the federal public service 66 32 0 2 0 0 0 98 2 45
2017 Less than 3 years in the federal public service 69 24 5 3 0 0 0 92 3 61
2017 3 to 10 years in the federal public service 49 33 10 5 2 0 0 82 7 125
2017 11 to 20 years in the federal public service 43 41 11 3 3 0 0 84 5 106
2017 More than 20 years in the federal public service 61 26 5 1 4 0 3 90 6 54

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 56 32 6 2 1 3 0 90 4 85
2020 3 to 10 years in the federal public service 49 37 9 3 1 1 0 87 4 146
2020 11 to 20 years in the federal public service 39 42 12 6 1 1 0 81 7 137
2020 More than 20 years in the federal public service 43 39 8 4 2 5 0 87 5 53
2019 Less than 3 years in the federal public service 46 44 1 8 0 2 0 91 8 81
2019 3 to 10 years in the federal public service 44 38 14 4 1 0 0 82 4 122
2019 11 to 20 years in the federal public service 38 40 14 5 1 1 0 79 7 129
2019 More than 20 years in the federal public service 47 34 11 6 2 0 0 81 9 41
2018 Less than 3 years in the federal public service 47 36 8 1 0 5 2 90 1 62
2018 3 to 10 years in the federal public service 39 42 11 5 2 1 0 82 7 109
2018 11 to 20 years in the federal public service 34 30 25 8 3 0 0 64 11 101
2018 More than 20 years in the federal public service 41 48 8 0 3 0 0 89 3 45
2017 Less than 3 years in the federal public service 59 23 6 2 3 7 0 88 6 61
2017 3 to 10 years in the federal public service 36 36 17 6 4 1 0 73 10 125
2017 11 to 20 years in the federal public service 31 39 19 6 5 1 0 70 11 107
2017 More than 20 years in the federal public service 46 36 5 7 5 0 1 83 12 54

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 4 6 23 38 22 2 4 64 11 85
2020 3 to 10 years in the federal public service 4 19 37 27 10 1 1 38 24 148
2020 11 to 20 years in the federal public service 6 19 37 23 13 0 2 37 25 138
2020 More than 20 years in the federal public service 4 19 33 28 13 0 2 43 24 52
2019 Less than 3 years in the federal public service 3 9 22 27 27 4 8 62 13 81
2019 3 to 10 years in the federal public service 10 16 31 26 17 0 0 43 26 122
2019 11 to 20 years in the federal public service 8 16 35 27 10 1 3 39 25 127
2019 More than 20 years in the federal public service 9 25 40 13 13 0 0 25 34 41
2018 Less than 3 years in the federal public service 4 9 20 39 25 0 2 66 14 61
2018 3 to 10 years in the federal public service 6 22 34 23 13 2 0 36 29 106
2018 11 to 20 years in the federal public service 8 21 30 23 14 0 4 38 30 100
2018 More than 20 years in the federal public service 8 21 33 34 4 0 0 38 30 45
2017 Less than 3 years in the federal public service 5 6 12 21 33 2 20 70 15 61
2017 3 to 10 years in the federal public service 10 24 30 18 16 1 2 35 34 124
2017 11 to 20 years in the federal public service 7 19 37 22 8 2 5 32 28 106
2017 More than 20 years in the federal public service 1 39 20 26 12 0 1 39 41 54

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 0 6 7 32 39 12 4 85 7 84
2020 3 to 10 years in the federal public service 3 10 16 39 25 3 3 68 14 148
2020 11 to 20 years in the federal public service 2 8 23 41 20 1 4 65 11 137
2020 More than 20 years in the federal public service 2 16 10 43 28 0 2 72 18 53
2019 Less than 3 years in the federal public service 1 7 8 29 39 8 8 81 10 81
2019 3 to 10 years in the federal public service 5 10 28 25 30 2 1 56 15 120
2019 11 to 20 years in the federal public service 8 11 24 33 20 4 0 55 20 129
2019 More than 20 years in the federal public service 17 4 28 30 21 0 0 51 21 40
2018 Less than 3 years in the federal public service 5 9 10 25 41 8 2 74 16 62
2018 3 to 10 years in the federal public service 5 24 24 27 17 3 0 45 30 106
2018 11 to 20 years in the federal public service 8 17 30 29 13 1 2 42 27 101
2018 More than 20 years in the federal public service 12 10 34 28 13 2 0 42 23 45
2017 Less than 3 years in the federal public service 5 5 13 14 36 4 24 69 14 61
2017 3 to 10 years in the federal public service 12 9 24 27 19 1 7 51 23 121
2017 11 to 20 years in the federal public service 7 16 26 26 12 6 7 44 26 107
2017 More than 20 years in the federal public service 9 11 31 27 17 0 4 46 21 54

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 1 9 21 32 24 3 9 64 12 84
2020 3 to 10 years in the federal public service 4 16 27 31 16 3 3 50 22 146
2020 11 to 20 years in the federal public service 4 12 32 31 14 2 4 49 18 138
2020 More than 20 years in the federal public service 4 12 26 33 22 0 4 57 16 53
2019 Less than 3 years in the federal public service 1 16 16 22 35 4 6 64 19 81
2019 3 to 10 years in the federal public service 7 13 30 25 23 0 2 48 21 121
2019 11 to 20 years in the federal public service 10 12 33 20 19 3 3 41 24 129
2019 More than 20 years in the federal public service 9 17 26 23 14 0 10 42 29 41
2018 Less than 3 years in the federal public service 4 13 26 20 24 8 5 51 19 62
2018 3 to 10 years in the federal public service 8 16 35 22 15 3 1 38 25 107
2018 11 to 20 years in the federal public service 11 18 31 17 15 4 4 35 32 100
2018 More than 20 years in the federal public service 4 8 44 26 11 3 3 39 13 45
2017 Less than 3 years in the federal public service 7 7 16 16 26 6 20 58 20 61
2017 3 to 10 years in the federal public service 16 11 29 20 17 1 6 40 29 125
2017 11 to 20 years in the federal public service 7 17 31 23 11 3 7 38 27 107
2017 More than 20 years in the federal public service 15 15 21 30 15 2 3 47 32 54

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 2 2 13 36 40 0 7 81 5 85
2020 3 to 10 years in the federal public service 3 7 29 39 21 1 1 60 10 148
2020 11 to 20 years in the federal public service 4 9 34 32 19 0 3 53 13 135
2020 More than 20 years in the federal public service 5 14 27 40 11 0 4 53 19 52
2019 Less than 3 years in the federal public service 4 3 12 24 46 1 10 79 8 81
2019 3 to 10 years in the federal public service 2 8 24 29 36 0 1 65 11 120
2019 11 to 20 years in the federal public service 3 14 28 35 16 1 3 53 18 129
2019 More than 20 years in the federal public service 9 9 33 30 16 0 2 48 19 40
2018 Less than 3 years in the federal public service 2 1 18 29 43 4 3 77 3 62
2018 3 to 10 years in the federal public service 4 4 28 36 26 0 2 64 7 108
2018 11 to 20 years in the federal public service 3 9 43 28 15 0 2 44 12 100
2018 More than 20 years in the federal public service 4 9 37 40 7 3 0 48 13 45
2017 Less than 3 years in the federal public service 2 2 11 21 37 4 24 79 6 61
2017 3 to 10 years in the federal public service 2 7 30 32 25 1 4 59 9 124
2017 11 to 20 years in the federal public service 1 11 41 28 14 1 4 44 13 105
2017 More than 20 years in the federal public service 8 7 37 29 15 0 5 46 15 54

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 4 6 16 26 38 2 8 71 11 85
2020 3 to 10 years in the federal public service 7 15 26 25 22 2 3 49 23 146
2020 11 to 20 years in the federal public service 10 17 32 21 18 1 2 40 28 137
2020 More than 20 years in the federal public service 8 18 29 30 14 0 2 44 26 53
2019 Less than 3 years in the federal public service 3 7 14 30 35 2 9 73 11 80
2019 3 to 10 years in the federal public service 7 16 21 27 27 1 1 55 24 121
2019 11 to 20 years in the federal public service 9 21 27 26 12 1 5 40 31 129
2019 More than 20 years in the federal public service 11 29 19 23 5 0 13 32 46 41
2018 Less than 3 years in the federal public service 4 14 20 22 30 4 7 58 20 62
2018 3 to 10 years in the federal public service 11 19 25 26 17 2 1 44 30 108
2018 11 to 20 years in the federal public service 10 28 25 19 14 1 4 35 39 101
2018 More than 20 years in the federal public service 8 15 35 30 9 0 3 40 23 45
2017 Less than 3 years in the federal public service 4 1 11 13 41 5 25 77 8 61
2017 3 to 10 years in the federal public service 10 18 25 20 20 1 6 43 30 124
2017 11 to 20 years in the federal public service 6 21 26 23 17 1 6 43 29 106
2017 More than 20 years in the federal public service 6 19 35 13 17 0 10 34 27 54

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 1 3 9 28 37 16 5 83 6 85
2020 3 to 10 years in the federal public service 3 11 25 27 27 4 2 58 15 148
2020 11 to 20 years in the federal public service 4 10 26 30 22 3 5 57 15 137
2020 More than 20 years in the federal public service 6 6 35 30 22 0 2 53 12 52
2019 Less than 3 years in the federal public service 4 6 19 27 29 7 8 66 12 81
2019 3 to 10 years in the federal public service 8 13 31 26 21 1 0 47 22 122
2019 11 to 20 years in the federal public service 7 14 28 32 13 4 3 48 22 128
2019 More than 20 years in the federal public service 17 23 27 21 7 0 5 30 41 40
2018 Less than 3 years in the federal public service 6 12 17 20 33 8 3 60 21 62
2018 3 to 10 years in the federal public service 15 19 25 25 13 3 1 39 35 106
2018 11 to 20 years in the federal public service 11 23 25 20 13 2 5 35 38 101
2018 More than 20 years in the federal public service 14 19 25 28 5 3 6 36 36 45
2017 Less than 3 years in the federal public service 5 4 9 15 36 10 22 74 13 60
2017 3 to 10 years in the federal public service 10 11 25 27 20 1 5 50 23 124
2017 11 to 20 years in the federal public service 8 10 29 22 20 3 7 47 21 106
2017 More than 20 years in the federal public service 7 11 26 32 14 0 10 51 20 54

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 2 3 15 29 35 8 8 75 7 85
2020 3 to 10 years in the federal public service 3 15 21 35 20 5 1 59 19 146
2020 11 to 20 years in the federal public service 4 11 33 32 16 1 2 50 16 138
2020 More than 20 years in the federal public service 6 23 32 21 15 2 2 38 30 53
2019 Less than 3 years in the federal public service 4 11 14 27 31 6 7 66 17 80
2019 3 to 10 years in the federal public service 7 11 27 31 25 0 0 56 17 121
2019 11 to 20 years in the federal public service 6 17 28 37 11 1 0 48 24 129
2019 More than 20 years in the federal public service 11 11 26 39 11 0 2 51 22 40
2018 Less than 3 years in the federal public service 3 9 23 25 29 7 5 61 13 62
2018 3 to 10 years in the federal public service 9 9 39 25 14 2 1 40 19 107
2018 11 to 20 years in the federal public service 11 16 35 17 15 3 4 34 29 101
2018 More than 20 years in the federal public service 9 17 38 23 7 5 0 33 27 45
2017 Less than 3 years in the federal public service 6 4 14 12 35 7 22 65 15 61
2017 3 to 10 years in the federal public service 12 10 33 21 18 2 5 41 23 125
2017 11 to 20 years in the federal public service 9 12 32 20 17 2 8 42 23 107
2017 More than 20 years in the federal public service 7 22 31 25 10 0 5 36 31 54

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 5 14 24 25 23 2 7 53 22 83
2020 3 to 10 years in the federal public service 6 13 32 33 15 1 1 48 20 148
2020 11 to 20 years in the federal public service 0 12 34 32 21 0 2 54 12 138
2020 More than 20 years in the federal public service 4 7 35 33 19 0 2 53 12 53
2019 Less than 3 years in the federal public service 4 23 25 18 20 1 10 42 30 81
2019 3 to 10 years in the federal public service 4 7 25 26 38 1 0 64 11 121
2019 11 to 20 years in the federal public service 5 9 22 34 29 1 0 63 15 129
2019 More than 20 years in the federal public service 7 6 40 28 9 8 2 41 15 41

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 42 41 7 2 0 7 1 90 2 84
2020 3 to 10 years in the federal public service 36 35 14 9 3 3 1 73 13 147
2020 11 to 20 years in the federal public service 27 39 17 9 5 3 0 68 14 134
2020 More than 20 years in the federal public service 31 39 9 9 6 6 0 74 16 53
2019 Less than 3 years in the federal public service 37 35 13 6 4 5 0 76 10 80
2019 3 to 10 years in the federal public service 29 33 12 17 7 3 0 64 24 121
2019 11 to 20 years in the federal public service 22 37 23 13 3 1 1 61 16 129
2019 More than 20 years in the federal public service 26 39 13 15 7 0 0 65 22 40

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 73 16 3 3 1 2 1 92 5 84
2020 3 to 10 years in the federal public service 59 23 7 6 4 0 1 83 10 148
2020 11 to 20 years in the federal public service 57 32 4 6 1 0 0 89 7 137
2020 More than 20 years in the federal public service 69 18 8 3 3 0 0 87 5 53
2019 Less than 3 years in the federal public service 59 26 5 7 2 1 0 86 9 81
2019 3 to 10 years in the federal public service 50 29 6 11 3 1 1 80 14 121
2019 11 to 20 years in the federal public service 54 21 8 11 2 3 0 78 14 129
2019 More than 20 years in the federal public service 44 36 7 11 2 0 0 80 13 41
2018 Less than 3 years in the federal public service 61 25 8 4 0 2 0 88 4 62
2018 3 to 10 years in the federal public service 46 27 9 13 3 2 1 75 16 108
2018 11 to 20 years in the federal public service 49 30 6 6 8 0 1 79 14 100
2018 More than 20 years in the federal public service 48 37 12 2 2 0 0 84 4 45
2017 Less than 3 years in the federal public service 71 16 8 2 1 1 0 88 4 61
2017 3 to 10 years in the federal public service 45 29 8 10 6 1 1 75 16 125
2017 11 to 20 years in the federal public service 52 27 9 5 8 0 0 79 12 107
2017 More than 20 years in the federal public service 58 19 12 4 6 0 1 78 10 54

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 84 12 1 1 1 0 1 96 2 84
2020 3 to 10 years in the federal public service 62 27 3 4 2 0 1 90 7 146
2020 11 to 20 years in the federal public service 64 32 2 1 1 0 0 96 2 135
2020 More than 20 years in the federal public service 73 13 6 6 3 0 0 86 9 53
2019 Less than 3 years in the federal public service 69 22 5 1 3 0 0 91 4 80
2019 3 to 10 years in the federal public service 59 32 3 4 2 0 1 91 6 121
2019 11 to 20 years in the federal public service 59 30 7 2 1 1 0 90 3 128
2019 More than 20 years in the federal public service 55 30 9 2 4 0 0 85 6 41
2018 Less than 3 years in the federal public service 69 29 2 0 0 0 0 98 0 62
2018 3 to 10 years in the federal public service 53 36 4 4 2 0 1 90 5 108
2018 11 to 20 years in the federal public service 59 30 4 4 2 0 1 90 6 100
2018 More than 20 years in the federal public service 49 35 8 4 3 0 0 85 7 45
2017 Less than 3 years in the federal public service 74 18 4 1 2 0 0 93 3 61
2017 3 to 10 years in the federal public service 48 31 9 9 2 0 1 79 11 125
2017 11 to 20 years in the federal public service 58 29 2 10 2 0 0 86 11 107
2017 More than 20 years in the federal public service 51 31 6 8 1 0 1 84 10 54

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 72 18 5 0 1 2 2 94 1 84
2020 3 to 10 years in the federal public service 57 31 7 3 0 1 1 89 3 146
2020 11 to 20 years in the federal public service 53 38 6 0 2 1 0 92 2 136
2020 More than 20 years in the federal public service 67 20 8 3 3 0 0 87 5 53
2019 Less than 3 years in the federal public service 56 29 11 1 0 2 0 87 1 80
2019 3 to 10 years in the federal public service 48 38 9 4 2 0 0 86 5 121
2019 11 to 20 years in the federal public service 54 23 12 9 1 1 0 78 10 129
2019 More than 20 years in the federal public service 39 46 9 4 2 0 0 85 7 41
2018 Less than 3 years in the federal public service 64 30 3 0 0 1 2 97 0 62
2018 3 to 10 years in the federal public service 44 40 9 3 2 1 1 86 5 108
2018 11 to 20 years in the federal public service 46 28 17 5 1 0 2 76 6 100
2018 More than 20 years in the federal public service 57 33 6 4 0 0 0 90 4 45

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 62 29 3 2 0 3 0 94 2 85
2020 3 to 10 years in the federal public service 49 34 10 4 1 0 1 84 5 147
2020 11 to 20 years in the federal public service 48 36 11 3 0 2 0 85 3 137
2020 More than 20 years in the federal public service 62 28 6 0 0 4 0 94 0 53
2019 Less than 3 years in the federal public service 56 33 7 1 1 2 0 91 1 81
2019 3 to 10 years in the federal public service 46 41 4 4 3 1 0 89 7 121
2019 11 to 20 years in the federal public service 45 34 15 3 1 3 0 81 4 129
2019 More than 20 years in the federal public service 37 44 4 4 6 4 0 84 11 41
2018 Less than 3 years in the federal public service 62 30 4 2 0 3 0 94 2 62
2018 3 to 10 years in the federal public service 41 40 10 4 2 2 1 83 6 107
2018 11 to 20 years in the federal public service 35 40 14 3 4 3 1 79 7 98
2018 More than 20 years in the federal public service 35 50 9 3 0 4 0 88 3 45
2017 Less than 3 years in the federal public service 70 17 6 3 2 2 0 89 5 61
2017 3 to 10 years in the federal public service 41 33 16 5 3 1 0 76 8 125
2017 11 to 20 years in the federal public service 42 39 5 5 4 4 0 85 10 107
2017 More than 20 years in the federal public service 46 33 9 10 0 0 1 81 10 54

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 51 30 3 2 1 9 2 92 4 84
2020 3 to 10 years in the federal public service 42 32 12 2 4 6 1 80 7 148
2020 11 to 20 years in the federal public service 48 28 14 7 1 4 0 78 8 138
2020 More than 20 years in the federal public service 60 31 4 0 0 5 0 96 0 53
2019 Less than 3 years in the federal public service 55 22 8 9 1 4 1 82 10 81
2019 3 to 10 years in the federal public service 46 31 12 5 1 4 0 81 7 121
2019 11 to 20 years in the federal public service 46 32 15 1 1 3 3 82 2 129
2019 More than 20 years in the federal public service 37 40 9 8 2 4 0 80 11 41
2018 Less than 3 years in the federal public service 61 19 5 1 2 11 1 91 4 62
2018 3 to 10 years in the federal public service 39 32 18 3 1 6 2 77 4 108
2018 11 to 20 years in the federal public service 34 34 14 5 7 7 0 73 12 96
2018 More than 20 years in the federal public service 37 34 9 6 0 13 0 82 7 45
2017 Less than 3 years in the federal public service 69 10 2 2 5 9 3 89 8 61
2017 3 to 10 years in the federal public service 39 22 21 5 7 6 2 66 12 125
2017 11 to 20 years in the federal public service 37 36 11 6 4 5 1 78 11 107
2017 More than 20 years in the federal public service 37 31 16 2 0 11 3 79 3 54

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 88 8 2 1 0 0 1 97 1 85
2020 3 to 10 years in the federal public service 67 27 1 3 2 0 0 95 4 147
2020 11 to 20 years in the federal public service 63 29 6 1 1 0 0 91 2 137
2020 More than 20 years in the federal public service 70 25 4 0 0 0 0 96 0 52
2019 Less than 3 years in the federal public service 79 16 5 0 0 0 0 95 0 80
2019 3 to 10 years in the federal public service 60 33 2 2 2 0 0 93 4 122
2019 11 to 20 years in the federal public service 53 31 15 0 1 1 0 84 1 128
2019 More than 20 years in the federal public service 49 36 9 0 6 0 0 85 6 41
2018 Less than 3 years in the federal public service 81 17 0 2 0 0 0 98 2 61
2018 3 to 10 years in the federal public service 57 35 2 4 2 0 0 92 6 108
2018 11 to 20 years in the federal public service 42 37 13 3 4 0 0 79 7 98
2018 More than 20 years in the federal public service 51 38 6 3 2 0 0 89 5 45
2017 Less than 3 years in the federal public service 82 11 3 2 2 0 0 93 4 61
2017 3 to 10 years in the federal public service 50 33 9 4 4 0 1 84 8 125
2017 11 to 20 years in the federal public service 41 43 4 4 6 1 0 85 10 107
2017 More than 20 years in the federal public service 51 31 13 2 2 0 1 83 4 54

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 60 17 4 1 5 8 4 88 7 85
2020 3 to 10 years in the federal public service 52 23 7 3 4 5 5 84 9 148
2020 11 to 20 years in the federal public service 55 23 8 4 1 3 6 86 5 138
2020 More than 20 years in the federal public service 71 13 4 2 3 0 7 91 5 53

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 46 20 10 1 3 18 2 82 6 85
2020 3 to 10 years in the federal public service 33 29 15 5 4 12 3 73 10 148
2020 11 to 20 years in the federal public service 38 27 20 5 2 7 1 71 8 138
2020 More than 20 years in the federal public service 50 28 9 0 0 13 0 89 0 53

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 58 23 6 1 2 5 5 90 4 85
2020 3 to 10 years in the federal public service 46 31 6 4 3 7 4 86 8 146
2020 11 to 20 years in the federal public service 46 33 9 5 2 2 3 84 7 137
2020 More than 20 years in the federal public service 64 22 8 2 0 2 2 90 2 52

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 38 21 11 3 0 14 13 80 5 85
2020 3 to 10 years in the federal public service 31 32 14 8 3 9 5 72 12 147
2020 11 to 20 years in the federal public service 32 32 16 9 2 4 6 70 12 137
2020 More than 20 years in the federal public service 56 22 10 3 0 0 10 86 3 53
2019 Less than 3 years in the federal public service 44 9 13 1 2 24 7 77 4 80
2019 3 to 10 years in the federal public service 36 32 8 13 5 3 5 73 19 121
2019 11 to 20 years in the federal public service 38 27 18 9 1 4 3 70 11 129
2019 More than 20 years in the federal public service 38 23 19 11 4 2 2 64 16 41
2018 Less than 3 years in the federal public service 36 25 14 4 0 14 6 76 6 62
2018 3 to 10 years in the federal public service 22 39 17 12 2 3 5 66 15 107
2018 11 to 20 years in the federal public service 27 28 16 10 9 6 4 61 21 100
2018 More than 20 years in the federal public service 33 35 17 8 6 0 0 69 15 45
2017 Less than 3 years in the federal public service 56 14 9 7 1 8 5 80 9 61
2017 3 to 10 years in the federal public service 29 27 15 8 11 4 5 63 20 124
2017 11 to 20 years in the federal public service 25 29 14 13 9 5 6 60 24 107
2017 More than 20 years in the federal public service 40 33 13 6 6 1 1 75 12 54

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 50 33 6 4 2 5 0 87 7 84
2020 3 to 10 years in the federal public service 38 38 9 5 4 4 1 80 10 146
2020 11 to 20 years in the federal public service 39 37 12 7 1 3 2 79 9 137
2020 More than 20 years in the federal public service 54 28 10 5 0 2 2 85 5 52
2019 Less than 3 years in the federal public service 41 23 16 6 6 3 4 69 14 80
2019 3 to 10 years in the federal public service 40 35 10 6 6 1 1 77 12 121
2019 11 to 20 years in the federal public service 33 41 16 2 3 2 4 78 5 128
2019 More than 20 years in the federal public service 35 35 17 7 3 3 2 73 10 40
2018 Less than 3 years in the federal public service 50 26 10 8 1 4 0 80 10 62
2018 3 to 10 years in the federal public service 33 38 9 8 6 4 1 75 15 109
2018 11 to 20 years in the federal public service 36 34 12 8 7 3 0 72 15 101
2018 More than 20 years in the federal public service 40 40 5 13 0 2 0 81 14 44
2017 Less than 3 years in the federal public service 62 19 6 5 3 4 0 85 9 61
2017 3 to 10 years in the federal public service 34 28 15 13 4 3 2 65 19 125
2017 11 to 20 years in the federal public service 34 36 15 6 6 1 1 72 12 107
2017 More than 20 years in the federal public service 41 31 12 4 7 3 1 76 12 54

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 57 28 9 0 1 4 0 89 1 85
2020 3 to 10 years in the federal public service 47 30 14 1 3 5 0 81 5 147
2020 11 to 20 years in the federal public service 45 31 14 8 0 2 0 78 8 136
2020 More than 20 years in the federal public service 47 31 11 0 0 10 0 87 0 53
2019 Less than 3 years in the federal public service 43 35 13 3 3 3 0 81 6 79
2019 3 to 10 years in the federal public service 33 44 14 7 3 0 0 77 10 119
2019 11 to 20 years in the federal public service 36 38 20 2 1 3 0 77 3 129
2019 More than 20 years in the federal public service 28 44 15 8 4 0 0 72 13 41
2018 Less than 3 years in the federal public service 43 36 17 2 0 1 0 81 2 61
2018 3 to 10 years in the federal public service 27 46 13 8 2 3 0 75 11 108
2018 11 to 20 years in the federal public service 27 31 30 6 5 1 0 59 10 99
2018 More than 20 years in the federal public service 32 35 22 6 3 3 0 69 9 45

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 44 23 7 1 0 17 8 89 2 85
2020 3 to 10 years in the federal public service 32 27 13 6 7 13 2 70 15 148
2020 11 to 20 years in the federal public service 26 22 22 10 7 7 5 55 19 137
2020 More than 20 years in the federal public service 35 25 10 2 4 19 6 80 7 52
2019 Less than 3 years in the federal public service 29 15 21 2 1 25 8 65 4 80
2019 3 to 10 years in the federal public service 29 24 14 10 11 10 3 61 24 122
2019 11 to 20 years in the federal public service 23 15 22 12 8 11 8 47 25 129
2019 More than 20 years in the federal public service 17 9 28 13 9 11 14 34 29 41
2018 Less than 3 years in the federal public service 30 27 5 3 1 25 8 85 7 60
2018 3 to 10 years in the federal public service 19 19 25 14 9 13 1 44 27 109
2018 11 to 20 years in the federal public service 16 18 20 11 16 17 2 42 34 100
2018 More than 20 years in the federal public service 28 26 19 6 5 12 4 65 13 44
2017 Less than 3 years in the federal public service 56 10 8 1 6 16 4 82 9 60
2017 3 to 10 years in the federal public service 20 20 17 10 14 11 8 49 31 125
2017 11 to 20 years in the federal public service 19 23 18 11 13 13 4 50 28 107
2017 More than 20 years in the federal public service 19 22 25 4 9 13 8 52 16 54

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 49 42 1 6 1 0 1 92 7 85
2020 3 to 10 years in the federal public service 47 40 1 9 3 0 0 87 12 146
2020 11 to 20 years in the federal public service 49 41 3 5 2 0 0 90 7 138
2020 More than 20 years in the federal public service 51 41 3 2 2 0 0 93 4 53

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 44 35 4 13 1 1 2 81 14 85
2020 3 to 10 years in the federal public service 41 31 14 6 4 2 3 75 10 146
2020 11 to 20 years in the federal public service 44 40 6 5 3 1 1 86 9 138
2020 More than 20 years in the federal public service 49 36 7 9 0 0 0 84 9 52
2019 Less than 3 years in the federal public service 64 30 2 3 1 0 0 94 4 81
2019 3 to 10 years in the federal public service 58 26 4 11 1 0 0 84 12 122
2019 11 to 20 years in the federal public service 61 23 3 6 4 0 3 87 10 129
2019 More than 20 years in the federal public service 70 26 2 0 2 0 0 96 2 41
2017 Less than 3 years in the federal public service 66 24 5 3 1 0 0 90 4 61
2017 3 to 10 years in the federal public service 56 26 4 9 4 0 1 82 14 125
2017 11 to 20 years in the federal public service 54 34 4 8 1 0 0 88 9 107
2017 More than 20 years in the federal public service 69 23 3 4 0 0 1 93 4 54

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 52 32 9 5 0 1 2 86 5 84
2020 3 to 10 years in the federal public service 51 34 8 3 2 1 0 86 6 148
2020 11 to 20 years in the federal public service 46 37 8 3 1 1 2 87 5 136
2020 More than 20 years in the federal public service 59 33 4 0 2 0 2 94 2 53
2019 Less than 3 years in the federal public service 63 21 10 6 0 0 0 85 6 81
2019 3 to 10 years in the federal public service 57 33 4 4 1 0 0 90 6 120
2019 11 to 20 years in the federal public service 59 31 8 1 1 0 0 90 2 129
2019 More than 20 years in the federal public service 75 20 2 0 2 0 0 96 2 39
2017 Less than 3 years in the federal public service 75 19 6 0 0 0 0 94 0 61
2017 3 to 10 years in the federal public service 53 30 8 8 1 0 1 83 9 125
2017 11 to 20 years in the federal public service 54 34 6 3 3 0 0 88 6 107
2017 More than 20 years in the federal public service 69 24 2 1 2 0 1 94 4 54

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 80 14 1 1 2 0 1 96 3 84
2020 3 to 10 years in the federal public service 83 14 3 0 1 0 0 97 1 148
2020 11 to 20 years in the federal public service 78 13 6 0 2 0 0 92 2 138
2020 More than 20 years in the federal public service 87 9 4 0 0 0 0 96 0 53
2017 Less than 3 years in the federal public service 82 11 4 0 2 0 0 93 2 61
2017 3 to 10 years in the federal public service 72 19 3 3 1 0 1 93 4 125
2017 11 to 20 years in the federal public service 68 30 1 1 0 0 0 98 1 107
2017 More than 20 years in the federal public service 70 19 2 2 5 0 1 91 7 54

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 77 15 3 2 0 2 1 95 2 85
2020 3 to 10 years in the federal public service 62 22 10 4 1 1 0 86 4 147
2020 11 to 20 years in the federal public service 59 26 12 1 2 0 0 85 3 138
2020 More than 20 years in the federal public service 62 15 11 7 0 5 0 81 7 53
2019 Less than 3 years in the federal public service 68 20 6 4 1 1 0 89 5 81
2019 3 to 10 years in the federal public service 69 19 9 1 1 2 0 89 2 122
2019 11 to 20 years in the federal public service 57 25 13 3 1 1 1 83 3 129
2019 More than 20 years in the federal public service 74 11 11 2 2 0 0 85 4 41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 11 89 148
2020 11 to 20 years in the federal public service 8 92 137
2019 3 to 10 years in the federal public service 6 94 122
2019 11 to 20 years in the federal public service 11 89 129
2018 3 to 10 years in the federal public service 12 88 108
2018 11 to 20 years in the federal public service 14 86 101

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 66 34 15
2020 11 to 20 years in the federal public service 55 45 11
2019 11 to 20 years in the federal public service 30 70 14
2018 3 to 10 years in the federal public service 48 52 13
2018 11 to 20 years in the federal public service 48 52 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 67 33 15
2020 11 to 20 years in the federal public service 44 56 11
2019 11 to 20 years in the federal public service 35 65 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 15
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 14

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 0 100 15
2020 11 to 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 14

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 59 41 14
2018 11 to 20 years in the federal public service 38 62 14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 46 54 14
2018 3 to 10 years in the federal public service 34 66 13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 40 60 15
2019 11 to 20 years in the federal public service 52 48 14
2018 3 to 10 years in the federal public service 43 57 13
2018 11 to 20 years in the federal public service 47 53 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 54 46 15
2020 11 to 20 years in the federal public service 45 55 11
2019 11 to 20 years in the federal public service 31 69 14
2018 11 to 20 years in the federal public service 66 34 14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 69 31 15
2019 11 to 20 years in the federal public service 46 54 14
2018 11 to 20 years in the federal public service 62 38 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 55 45 11
2019 11 to 20 years in the federal public service 49 51 14
2018 3 to 10 years in the federal public service 59 41 13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 43 57 15
2019 11 to 20 years in the federal public service 53 47 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 50 50 15
2018 3 to 10 years in the federal public service 34 66 13
2018 11 to 20 years in the federal public service 46 54 14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 38 62 15
2019 11 to 20 years in the federal public service 53 47 14
2018 11 to 20 years in the federal public service 42 58 14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 66 34 15
2018 3 to 10 years in the federal public service 47 53 13
2018 11 to 20 years in the federal public service 63 37 14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 61 39 15
2018 11 to 20 years in the federal public service 38 62 14

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 0 100 14

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 100 13

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 0 100 13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 47 53 14

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 14

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in the federal public service 37 63 13

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 51 49 11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 100 13

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11
2018 11 to 20 years in the federal public service 0 100 10

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 100 10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 100 10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 49 51 11
2018 3 to 10 years in the federal public service 46 54 13
2018 11 to 20 years in the federal public service 50 50 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14
2018 11 to 20 years in the federal public service 0 100 10

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in the federal public service 35 65 14
2018 3 to 10 years in the federal public service 46 54 13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 0 100 11
2019 11 to 20 years in the federal public service 0 100 14
2018 3 to 10 years in the federal public service 0 100 13
2018 11 to 20 years in the federal public service 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 30 6 9 1 0 40 13 78 3 84
2020 3 to 10 years in the federal public service 22 11 11 4 5 35 12 63 17 148
2020 11 to 20 years in the federal public service 24 17 10 6 1 33 9 69 13 138
2020 More than 20 years in the federal public service 30 11 8 4 5 35 7 71 15 53
2019 Less than 3 years in the federal public service 21 6 13 2 0 41 18 65 4 81
2019 3 to 10 years in the federal public service 20 17 9 4 5 36 9 68 16 122
2019 11 to 20 years in the federal public service 17 13 15 5 3 33 14 56 15 129
2019 More than 20 years in the federal public service 17 17 20 6 6 21 12 50 19 41
2018 Less than 3 years in the federal public service 30 13 5 0 0 37 15 89 0 62
2018 3 to 10 years in the federal public service 20 15 20 4 2 35 3 58 10 108
2018 11 to 20 years in the federal public service 15 13 15 4 10 34 9 49 25 101
2018 More than 20 years in the federal public service 20 17 15 6 5 32 5 58 17 45
2017 Less than 3 years in the federal public service 48 5 6 1 3 28 10 84 7 61
2017 3 to 10 years in the federal public service 17 14 13 5 8 33 9 54 22 125
2017 11 to 20 years in the federal public service 11 13 13 10 5 35 13 46 28 107
2017 More than 20 years in the federal public service 18 11 19 7 7 29 10 46 22 54

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 57 16 8 1 0 14 5 89 1 85
2020 3 to 10 years in the federal public service 39 24 13 3 3 16 2 77 8 147
2020 11 to 20 years in the federal public service 42 27 16 5 2 8 0 74 8 138
2020 More than 20 years in the federal public service 45 21 15 5 0 13 2 78 5 53
2019 Less than 3 years in the federal public service 36 21 16 3 1 21 3 75 5 81
2019 3 to 10 years in the federal public service 33 30 10 3 5 17 2 77 10 122
2019 11 to 20 years in the federal public service 32 27 20 3 3 13 1 69 7 129
2019 More than 20 years in the federal public service 26 38 13 6 8 8 0 70 16 41
2018 Less than 3 years in the federal public service 44 25 9 0 0 21 1 89 0 62
2018 3 to 10 years in the federal public service 25 34 21 3 1 14 1 70 5 108
2018 11 to 20 years in the federal public service 28 24 19 7 10 11 1 59 19 101
2018 More than 20 years in the federal public service 27 30 19 4 7 12 0 66 13 44
2017 Less than 3 years in the federal public service 46 12 7 1 4 28 1 83 7 61
2017 3 to 10 years in the federal public service 28 24 12 7 7 17 5 66 18 125
2017 11 to 20 years in the federal public service 23 30 22 6 6 11 2 61 14 106
2017 More than 20 years in the federal public service 26 27 19 8 4 14 3 63 14 54

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 5 95 148
2020 11 to 20 years in the federal public service 5 95 138
2019 3 to 10 years in the federal public service 6 94 122
2019 11 to 20 years in the federal public service 5 95 129
2018 Less than 3 years in the federal public service 0 100 62
2018 3 to 10 years in the federal public service 8 92 109
2018 11 to 20 years in the federal public service 6 94 101
2018 More than 20 years in the federal public service 0 100 45

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 32 11 6 1 0 40 11 86 3 85
2020 3 to 10 years in the federal public service 23 12 10 2 2 41 11 71 8 148
2020 11 to 20 years in the federal public service 20 14 18 2 1 37 8 62 6 138
2020 More than 20 years in the federal public service 29 15 12 4 0 30 9 73 7 53
2019 Less than 3 years in the federal public service 23 8 13 0 0 34 22 71 0 80
2019 3 to 10 years in the federal public service 20 12 10 4 3 41 9 64 15 122
2019 11 to 20 years in the federal public service 24 13 19 1 1 30 11 63 5 129
2019 More than 20 years in the federal public service 15 14 29 6 2 29 4 44 12 41
2018 Less than 3 years in the federal public service 30 6 8 0 0 43 13 83 0 62
2018 3 to 10 years in the federal public service 18 13 20 2 3 39 4 55 9 109
2018 11 to 20 years in the federal public service 19 12 13 2 4 40 9 62 12 100
2018 More than 20 years in the federal public service 21 18 15 2 0 37 8 69 4 43
2017 Less than 3 years in the federal public service 31 4 9 0 1 47 8 78 3 61
2017 3 to 10 years in the federal public service 21 9 11 4 3 40 11 62 16 125
2017 11 to 20 years in the federal public service 15 13 16 4 2 42 9 57 11 106
2017 More than 20 years in the federal public service 23 11 26 0 1 30 9 56 2 54

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 55 19 8 0 1 14 2 89 2 84
2020 3 to 10 years in the federal public service 40 20 15 2 2 20 2 77 4 148
2020 11 to 20 years in the federal public service 42 25 21 3 1 8 1 73 4 138
2020 More than 20 years in the federal public service 54 19 17 0 0 10 0 81 0 52
2019 Less than 3 years in the federal public service 39 14 20 3 0 17 6 69 5 81
2019 3 to 10 years in the federal public service 32 24 21 1 1 16 4 71 4 121
2019 11 to 20 years in the federal public service 35 28 20 1 1 16 1 75 2 128
2019 More than 20 years in the federal public service 33 22 18 8 2 17 0 65 13 40
2018 Less than 3 years in the federal public service 47 21 12 0 0 18 1 85 0 62
2018 3 to 10 years in the federal public service 26 26 21 4 2 20 2 66 7 108
2018 11 to 20 years in the federal public service 32 21 22 1 4 18 1 66 6 98
2018 More than 20 years in the federal public service 26 36 21 2 3 12 0 71 6 42
2017 Less than 3 years in the federal public service 63 7 5 1 2 17 4 89 4 61
2017 3 to 10 years in the federal public service 32 23 12 4 4 24 1 73 11 124
2017 11 to 20 years in the federal public service 29 34 18 4 0 14 0 74 5 106
2017 More than 20 years in the federal public service 31 28 14 0 1 20 6 80 2 54

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 5 95 84
2020 3 to 10 years in the federal public service 8 92 147
2020 11 to 20 years in the federal public service 7 93 137
2020 More than 20 years in the federal public service 4 96 51

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Less than 3 years in the federal public service 6 94 84
2020 3 to 10 years in the federal public service 11 89 147
2020 11 to 20 years in the federal public service 11 89 137
2020 More than 20 years in the federal public service 12 88 52
2019 Less than 3 years in the federal public service 16 84 81
2019 3 to 10 years in the federal public service 23 77 122
2019 11 to 20 years in the federal public service 19 81 129
2019 More than 20 years in the federal public service 11 89 41
2017 Less than 3 years in the federal public service 23 77 61
2017 3 to 10 years in the federal public service 19 81 125
2017 11 to 20 years in the federal public service 19 81 107
2017 More than 20 years in the federal public service 10 90 53

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 45 55 16
2020 11 to 20 years in the federal public service 48 52 15

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 68 32 16
2020 11 to 20 years in the federal public service 80 20 15
2019 3 to 10 years in the federal public service 94 6 23
2019 11 to 20 years in the federal public service 89 11 25
2017 3 to 10 years in the federal public service 78 22 23
2017 11 to 20 years in the federal public service 88 12 20

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 3 to 10 years in the federal public service 65 17 9 0 9 0 0 83 9 11
2020 11 to 20 years in the federal public service 58 15 8 19 0 0 0 72 19 12
2019 3 to 10 years in the federal public service 55 17 13 14 0 0 0 73 14 20
2019 11 to 20 years in the federal public service 44 24 27 4 0 0 0 69 4 22
2017 3 to 10 years in the federal public service 50 35 4 5 0 0 6 90 6 18
2017 11 to 20 years in the federal public service 43 39 0 12 6 0 0 82 18 18

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 58 23 6 4 0 4 6 90 4 85
2020 3 to 10 years in the federal public service 60 26 8 1 0 3 1 90 1 146
2020 11 to 20 years in the federal public service 55 32 7 2 1 1 1 90 3 138
2020 More than 20 years in the federal public service 70 18 7 0 0 2 4 93 0 52
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 57 28 8 2 0 3 1 89 2 85
2020 3 to 10 years in the federal public service 50 30 9 5 4 1 1 81 9 148
2020 11 to 20 years in the federal public service 41 34 15 6 2 1 0 76 8 137
2020 More than 20 years in the federal public service 69 20 5 0 4 2 0 91 4 53

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 55 32 7 3 0 3 0 89 3 85
2020 3 to 10 years in the federal public service 52 31 8 5 1 1 1 85 6 147
2020 11 to 20 years in the federal public service 49 40 5 6 0 1 0 89 6 137
2020 More than 20 years in the federal public service 65 27 6 2 0 0 0 92 2 53

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 51 35 5 3 2 3 0 90 6 85
2020 3 to 10 years in the federal public service 54 30 6 5 2 2 1 86 8 145
2020 11 to 20 years in the federal public service 47 34 9 8 1 0 0 82 9 134
2020 More than 20 years in the federal public service 61 29 6 3 0 0 0 91 3 53

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 50 29 10 4 2 3 1 83 6 84
2020 3 to 10 years in the federal public service 54 27 14 2 1 1 1 83 3 147
2020 11 to 20 years in the federal public service 51 33 11 4 0 1 0 85 4 136
2020 More than 20 years in the federal public service 65 22 10 0 0 2 2 90 0 53

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 62 31 2 2 0 2 0 95 2 85
2020 3 to 10 years in the federal public service 60 24 9 1 3 2 2 86 4 147
2020 11 to 20 years in the federal public service 59 27 6 4 1 2 1 88 5 137
2020 More than 20 years in the federal public service 71 15 8 2 0 2 2 90 2 53

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 88 9 0 0 0 3 0 100 0 85
2020 3 to 10 years in the federal public service 79 17 2 0 0 2 0 98 0 147
2020 11 to 20 years in the federal public service 83 14 0 0 0 3 0 100 0 136
2020 More than 20 years in the federal public service 85 13 2 0 0 0 0 98 0 53

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 71 19 2 3 1 3 1 93 5 85
2020 3 to 10 years in the federal public service 60 28 4 3 1 2 1 90 5 147
2020 11 to 20 years in the federal public service 61 28 9 2 0 0 0 89 2 136
2020 More than 20 years in the federal public service 74 20 3 3 0 0 0 94 3 53

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 64 26 6 4 0 0 1 91 4 85
2020 3 to 10 years in the federal public service 56 27 7 7 2 1 0 84 9 147
2020 11 to 20 years in the federal public service 62 23 7 4 3 1 0 85 8 138
2020 More than 20 years in the federal public service 67 25 6 0 2 0 0 92 2 53

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 71 21 2 1 1 2 1 95 2 85
2020 3 to 10 years in the federal public service 63 25 8 2 2 1 0 89 4 148
2020 11 to 20 years in the federal public service 64 25 8 1 1 1 0 90 1 138
2020 More than 20 years in the federal public service 73 20 7 0 0 0 0 93 0 53

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 11 to 20 years in the federal public service 96 4 48
2020 More than 20 years in the federal public service 100 0 23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 11 to 20 years in the federal public service 26 36 16 14 8 0 0 62 22 46
2020 More than 20 years in the federal public service 39 33 21 6 0 0 0 73 6 23

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 50 32 11 0 1 4 1 87 1 85
2020 3 to 10 years in the federal public service 52 33 5 6 2 1 1 87 8 147
2020 11 to 20 years in the federal public service 49 40 6 4 0 1 0 90 4 138
2020 More than 20 years in the federal public service 66 26 3 0 3 2 0 94 3 53
2019 Less than 3 years in the federal public service 30 33 19 7 4 5 2 68 12 81
2019 3 to 10 years in the federal public service 37 35 7 9 4 7 1 78 13 121
2019 11 to 20 years in the federal public service 38 39 13 4 3 3 0 79 8 128
2019 More than 20 years in the federal public service 53 30 15 0 2 0 0 83 2 41
2018 Less than 3 years in the federal public service 31 40 7 9 2 10 1 80 13 62
2018 3 to 10 years in the federal public service 30 46 11 4 4 4 1 79 9 108
2018 11 to 20 years in the federal public service 28 46 14 7 4 0 1 74 11 100
2018 More than 20 years in the federal public service 45 43 12 0 0 0 0 88 0 45
2017 Less than 3 years in the federal public service 31 17 12 5 4 29 1 69 14 61
2017 3 to 10 years in the federal public service 24 40 15 10 7 5 0 67 17 125
2017 11 to 20 years in the federal public service 25 42 19 4 4 6 0 71 8 107
2017 More than 20 years in the federal public service 42 26 19 0 4 7 1 74 5 53

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 31 10 5 5 2 1 80 10 85
2020 3 to 10 years in the federal public service 51 25 6 7 7 3 1 79 14 146
2020 11 to 20 years in the federal public service 48 25 10 10 5 1 0 74 16 137
2020 More than 20 years in the federal public service 59 23 8 2 2 2 4 87 4 52

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 62 23 6 2 2 2 2 89 5 85
2020 3 to 10 years in the federal public service 58 26 6 3 2 4 1 88 5 148
2020 11 to 20 years in the federal public service 59 26 10 5 1 0 1 85 5 138
2020 More than 20 years in the federal public service 73 13 10 0 2 0 2 88 2 52

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 57 27 10 2 1 2 1 86 4 85
2020 3 to 10 years in the federal public service 46 33 9 3 6 3 1 82 9 148
2020 11 to 20 years in the federal public service 42 37 13 6 2 0 0 78 8 138
2020 More than 20 years in the federal public service 61 24 5 8 2 0 0 85 10 53
2019 Less than 3 years in the federal public service 48 28 11 3 3 6 1 81 7 81
2019 3 to 10 years in the federal public service 37 35 12 8 4 4 0 75 13 122
2019 11 to 20 years in the federal public service 30 35 21 7 3 4 0 68 10 129
2019 More than 20 years in the federal public service 47 23 15 9 6 0 0 70 15 41
2018 Less than 3 years in the federal public service 41 47 7 3 0 1 0 89 3 62
2018 3 to 10 years in the federal public service 26 42 15 8 5 3 0 70 14 107
2018 11 to 20 years in the federal public service 25 40 16 12 5 2 1 66 18 101
2018 More than 20 years in the federal public service 37 34 12 15 3 0 0 71 18 43
2017 Less than 3 years in the federal public service 59 24 8 3 4 1 0 84 8 61
2017 3 to 10 years in the federal public service 24 36 16 12 11 1 0 61 23 125
2017 11 to 20 years in the federal public service 17 43 17 12 8 2 0 61 21 107
2017 More than 20 years in the federal public service 23 36 15 9 8 7 1 65 19 54

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 11 to 20 years in the federal public service 33 36 14 17 0 0 0 69 17 48
2020 More than 20 years in the federal public service 38 58 4 0 0 0 0 96 0 23
2019 3 to 10 years in the federal public service 15 35 15 15 0 15 5 62 19 20
2019 11 to 20 years in the federal public service 38 50 8 2 0 2 0 90 2 47

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 41 25 10 10 10 0 4 69 20 85
2020 3 to 10 years in the federal public service 34 27 15 6 13 0 5 64 20 148
2020 11 to 20 years in the federal public service 39 23 15 8 11 0 3 64 20 137
2020 More than 20 years in the federal public service 35 20 21 16 7 0 2 56 23 53

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 53 18 19 6 2 0 2 73 8 84
2020 3 to 10 years in the federal public service 43 29 16 8 4 0 0 72 12 147
2020 11 to 20 years in the federal public service 49 30 14 5 0 1 0 81 5 138
2020 More than 20 years in the federal public service 56 21 20 0 0 0 2 79 0 53
2019 Less than 3 years in the federal public service 50 30 5 4 7 0 4 83 12 81
2019 3 to 10 years in the federal public service 52 23 13 5 6 0 0 75 12 122
2019 11 to 20 years in the federal public service 40 29 15 9 6 1 0 70 15 129
2019 More than 20 years in the federal public service 57 21 13 4 2 0 2 80 7 41
2018 Less than 3 years in the federal public service 55 20 11 7 7 0 0 75 14 62
2018 3 to 10 years in the federal public service 31 31 23 5 8 0 2 63 14 107
2018 11 to 20 years in the federal public service 39 26 16 6 9 0 4 67 16 101
2018 More than 20 years in the federal public service 48 33 9 4 3 0 3 83 8 45
2017 Less than 3 years in the federal public service 28 22 31 2 15 0 2 51 17 61
2017 3 to 10 years in the federal public service 34 25 17 8 14 0 1 60 22 125
2017 11 to 20 years in the federal public service 38 26 14 7 8 1 5 69 16 107
2017 More than 20 years in the federal public service 42 23 22 6 4 0 3 67 10 54

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 30 31 26 6 6 0 1 62 12 85
2020 3 to 10 years in the federal public service 17 31 24 17 11 0 0 48 28 146
2020 11 to 20 years in the federal public service 18 22 26 23 11 0 0 39 34 138
2020 More than 20 years in the federal public service 22 20 31 13 12 0 2 43 26 53
2019 Less than 3 years in the federal public service 37 34 18 4 3 0 4 73 8 81
2019 3 to 10 years in the federal public service 28 32 24 9 7 0 0 60 16 120
2019 11 to 20 years in the federal public service 25 27 24 15 7 1 0 52 23 129
2019 More than 20 years in the federal public service 35 32 22 4 7 0 0 67 11 40
2018 Less than 3 years in the federal public service 36 28 23 4 8 0 2 65 12 62
2018 3 to 10 years in the federal public service 21 27 22 16 13 0 1 49 30 108
2018 11 to 20 years in the federal public service 17 26 23 25 10 0 0 43 34 101
2018 More than 20 years in the federal public service 24 30 19 13 14 0 0 54 27 45
2017 Less than 3 years in the federal public service 45 38 12 4 0 0 1 83 4 61
2017 3 to 10 years in the federal public service 24 28 24 17 7 1 0 52 24 125
2017 11 to 20 years in the federal public service 24 28 28 12 5 0 3 54 17 107
2017 More than 20 years in the federal public service 22 28 28 18 3 0 1 50 21 54

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 49 26 11 7 2 1 3 78 10 85
2020 3 to 10 years in the federal public service 30 37 18 10 4 1 1 67 14 146
2020 11 to 20 years in the federal public service 32 30 20 13 6 0 0 62 19 137
2020 More than 20 years in the federal public service 31 36 19 7 5 0 2 69 12 52
2019 Less than 3 years in the federal public service 60 22 7 3 3 1 4 86 7 81
2019 3 to 10 years in the federal public service 40 36 14 6 4 0 0 76 10 122
2019 11 to 20 years in the federal public service 35 25 24 12 3 1 1 61 15 127
2019 More than 20 years in the federal public service 38 43 8 2 7 0 2 83 9 41
2018 Less than 3 years in the federal public service 45 28 15 1 7 0 4 76 8 61
2018 3 to 10 years in the federal public service 37 29 19 9 5 0 1 66 14 107
2018 11 to 20 years in the federal public service 23 34 26 11 6 0 1 57 17 99
2018 More than 20 years in the federal public service 25 30 33 10 2 0 0 56 11 45
2017 Less than 3 years in the federal public service 65 20 8 5 0 0 1 87 5 61
2017 3 to 10 years in the federal public service 32 37 15 12 3 0 0 69 16 125
2017 11 to 20 years in the federal public service 31 28 25 9 3 0 4 61 13 107
2017 More than 20 years in the federal public service 29 34 20 14 2 0 1 64 16 53

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 38 31 15 6 7 0 2 71 14 84
2020 3 to 10 years in the federal public service 29 30 18 11 10 1 1 61 21 147
2020 11 to 20 years in the federal public service 21 28 22 17 12 1 0 49 29 137
2020 More than 20 years in the federal public service 28 19 25 17 10 0 0 47 28 52
2019 Less than 3 years in the federal public service 40 31 17 5 3 1 4 74 8 81
2019 3 to 10 years in the federal public service 37 25 20 10 8 0 0 62 18 122
2019 11 to 20 years in the federal public service 27 23 25 17 8 1 0 50 25 129
2019 More than 20 years in the federal public service 33 26 24 8 9 0 0 59 17 41
2018 Less than 3 years in the federal public service 37 22 17 13 7 3 0 61 21 62
2018 3 to 10 years in the federal public service 20 20 22 19 19 1 0 40 38 107
2018 11 to 20 years in the federal public service 18 26 19 21 14 0 2 44 36 101
2018 More than 20 years in the federal public service 17 34 24 15 8 0 2 52 24 45
2017 Less than 3 years in the federal public service 66 20 4 6 2 0 2 88 8 60
2017 3 to 10 years in the federal public service 28 26 14 17 12 1 2 55 30 125
2017 11 to 20 years in the federal public service 26 31 19 13 5 1 5 61 19 107
2017 More than 20 years in the federal public service 29 25 28 8 7 1 1 55 16 54

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 64 22 8 2 3 0 1 87 6 84
2020 3 to 10 years in the federal public service 44 27 12 6 6 1 3 75 13 146
2020 11 to 20 years in the federal public service 46 25 15 9 5 0 0 71 14 138
2020 More than 20 years in the federal public service 31 29 10 9 14 0 5 64 25 53
2019 Less than 3 years in the federal public service 79 5 7 1 1 4 4 91 2 80
2019 3 to 10 years in the federal public service 66 18 8 3 2 1 2 86 5 122
2019 11 to 20 years in the federal public service 45 22 15 3 3 1 11 76 6 129
2019 More than 20 years in the federal public service 41 19 19 2 2 0 17 72 5 41
2018 Less than 3 years in the federal public service 64 17 9 5 2 0 3 84 7 62
2018 3 to 10 years in the federal public service 42 24 19 5 5 2 3 69 11 107
2018 11 to 20 years in the federal public service 45 27 14 5 2 1 6 77 8 100
2018 More than 20 years in the federal public service 43 27 15 4 4 0 7 75 9 44
2017 Less than 3 years in the federal public service 77 12 5 0 0 1 5 94 0 60
2017 3 to 10 years in the federal public service 54 22 9 7 1 0 7 82 8 125
2017 11 to 20 years in the federal public service 43 26 6 5 2 0 17 84 9 107
2017 More than 20 years in the federal public service 45 18 15 7 1 0 14 73 10 54

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 48 23 17 10 1 0 1 72 11 85
2020 3 to 10 years in the federal public service 29 34 17 10 11 0 0 63 20 148
2020 11 to 20 years in the federal public service 36 24 21 10 9 0 0 60 19 137
2020 More than 20 years in the federal public service 34 40 15 6 4 0 2 75 11 53
2019 Less than 3 years in the federal public service 57 22 7 1 5 0 7 85 7 81
2019 3 to 10 years in the federal public service 45 28 16 7 4 0 0 73 11 122
2019 11 to 20 years in the federal public service 40 23 21 8 7 1 1 63 15 129
2019 More than 20 years in the federal public service 47 24 14 8 2 2 2 74 11 41
2018 Less than 3 years in the federal public service 52 25 9 8 2 0 4 80 10 60
2018 3 to 10 years in the federal public service 36 24 19 13 7 0 1 61 20 107
2018 11 to 20 years in the federal public service 29 33 19 9 7 0 3 64 17 101
2018 More than 20 years in the federal public service 34 33 17 4 4 3 5 73 9 44
2017 Less than 3 years in the federal public service 74 15 6 4 0 0 1 90 4 60
2017 3 to 10 years in the federal public service 30 32 25 9 4 1 0 62 13 124
2017 11 to 20 years in the federal public service 27 32 20 8 5 0 7 64 14 107
2017 More than 20 years in the federal public service 37 37 12 10 0 1 3 77 10 53

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 40 25 11 6 2 1 14 77 10 84
2020 3 to 10 years in the federal public service 32 21 20 10 11 0 5 56 22 147
2020 11 to 20 years in the federal public service 28 22 19 11 11 0 8 54 25 137
2020 More than 20 years in the federal public service 40 25 19 8 4 0 4 67 13 52

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 65 20 11 2 0 1 1 87 2 85
2020 3 to 10 years in the federal public service 41 34 13 6 1 1 3 78 8 147
2020 11 to 20 years in the federal public service 45 27 21 4 1 1 1 73 6 138
2020 More than 20 years in the federal public service 45 27 22 3 3 0 0 72 6 53
2019 Less than 3 years in the federal public service 47 30 13 5 0 1 4 81 5 81
2019 3 to 10 years in the federal public service 39 29 25 4 2 0 1 69 6 120
2019 11 to 20 years in the federal public service 40 28 23 3 2 3 0 71 6 128
2019 More than 20 years in the federal public service 31 37 11 4 7 0 10 76 12 41
2018 Less than 3 years in the federal public service 54 24 11 8 0 0 2 80 8 60
2018 3 to 10 years in the federal public service 29 37 15 11 6 1 2 68 17 108
2018 11 to 20 years in the federal public service 36 31 18 6 5 2 1 69 12 99
2018 More than 20 years in the federal public service 45 24 23 4 4 0 0 69 8 44
2017 Less than 3 years in the federal public service 66 21 5 4 1 0 2 89 5 60
2017 3 to 10 years in the federal public service 32 32 18 11 4 0 2 66 16 124
2017 11 to 20 years in the federal public service 31 33 19 6 5 0 6 69 11 107
2017 More than 20 years in the federal public service 35 26 22 4 7 0 6 65 12 53

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 54 26 11 5 3 1 0 81 8 84
2020 3 to 10 years in the federal public service 30 40 16 10 2 1 1 71 13 147
2020 11 to 20 years in the federal public service 31 35 21 9 3 0 1 67 12 138
2020 More than 20 years in the federal public service 35 36 14 10 4 0 2 72 14 53
2019 Less than 3 years in the federal public service 52 30 7 6 1 1 4 86 7 81
2019 3 to 10 years in the federal public service 41 30 14 8 7 0 0 71 15 120
2019 11 to 20 years in the federal public service 31 36 12 16 5 1 0 67 21 129
2019 More than 20 years in the federal public service 31 37 15 4 4 0 8 74 9 41
2018 Less than 3 years in the federal public service 39 31 14 10 2 0 4 73 13 61
2018 3 to 10 years in the federal public service 30 32 24 5 8 1 1 62 13 108
2018 11 to 20 years in the federal public service 30 28 17 19 4 1 1 60 23 99
2018 More than 20 years in the federal public service 26 43 17 8 6 0 0 68 14 44
2017 Less than 3 years in the federal public service 68 18 7 2 4 0 1 87 6 60
2017 3 to 10 years in the federal public service 25 33 22 11 6 0 2 60 17 124
2017 11 to 20 years in the federal public service 26 28 23 16 4 0 3 56 21 107
2017 More than 20 years in the federal public service 27 26 30 6 3 0 7 58 10 53

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 66 23 5 5 1 1 0 89 6 84
2020 3 to 10 years in the federal public service 44 30 14 9 2 1 1 74 12 148
2020 11 to 20 years in the federal public service 45 31 14 8 1 0 1 76 10 138
2020 More than 20 years in the federal public service 46 32 16 0 2 0 4 81 2 53
2019 Less than 3 years in the federal public service 52 30 7 3 3 1 4 86 7 81
2019 3 to 10 years in the federal public service 48 29 5 10 7 1 0 78 17 119
2019 11 to 20 years in the federal public service 38 27 16 13 4 1 1 66 17 129
2019 More than 20 years in the federal public service 38 23 18 6 2 0 12 70 10 41
2018 Less than 3 years in the federal public service 49 25 12 6 4 0 4 77 10 61
2018 3 to 10 years in the federal public service 31 36 23 2 7 1 1 68 9 108
2018 11 to 20 years in the federal public service 30 34 15 14 5 1 1 65 20 99
2018 More than 20 years in the federal public service 39 37 12 8 4 0 0 76 12 44
2017 Less than 3 years in the federal public service 70 16 7 2 2 0 2 89 4 60
2017 3 to 10 years in the federal public service 30 28 23 9 9 0 0 59 19 124
2017 11 to 20 years in the federal public service 33 28 12 16 5 1 4 64 23 107
2017 More than 20 years in the federal public service 44 20 16 10 2 0 7 69 14 53

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 71 17 8 1 2 1 0 89 3 85
2020 3 to 10 years in the federal public service 58 24 9 5 3 1 1 83 8 148
2020 11 to 20 years in the federal public service 56 23 12 5 2 1 2 81 7 137
2020 More than 20 years in the federal public service 60 26 5 2 3 0 4 90 4 53
2019 Less than 3 years in the federal public service 60 17 12 5 1 0 5 81 6 81
2019 3 to 10 years in the federal public service 55 24 11 4 6 1 0 79 10 121
2019 11 to 20 years in the federal public service 48 24 14 5 7 1 1 74 12 129
2019 More than 20 years in the federal public service 58 11 4 9 4 2 11 80 15 40

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 33 35 16 9 6 1 0 69 15 85
2020 3 to 10 years in the federal public service 28 32 23 12 5 0 1 60 17 148
2020 11 to 20 years in the federal public service 33 36 20 9 2 1 0 69 11 138
2020 More than 20 years in the federal public service 29 42 17 2 8 0 2 73 10 53

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 42 36 14 5 2 1 0 79 8 85
2020 3 to 10 years in the federal public service 38 32 16 11 3 0 0 70 14 148
2020 11 to 20 years in the federal public service 47 26 15 8 3 1 0 74 12 138
2020 More than 20 years in the federal public service 35 42 12 4 5 0 4 79 8 53
2019 Less than 3 years in the federal public service 56 22 10 4 4 0 4 81 8 79
2019 3 to 10 years in the federal public service 54 29 9 5 2 1 0 84 7 120
2019 11 to 20 years in the federal public service 47 31 13 3 5 1 1 78 8 129
2019 More than 20 years in the federal public service 51 29 4 0 5 0 11 90 5 40
2018 Less than 3 years in the federal public service 47 30 13 3 3 0 4 81 6 60
2018 3 to 10 years in the federal public service 44 25 17 8 3 1 2 71 11 108
2018 11 to 20 years in the federal public service 30 37 19 7 5 1 1 69 12 98
2018 More than 20 years in the federal public service 49 23 27 0 0 0 0 73 0 43
2017 Less than 3 years in the federal public service 72 14 8 4 1 0 1 87 5 60
2017 3 to 10 years in the federal public service 46 27 12 10 2 0 2 74 13 123
2017 11 to 20 years in the federal public service 46 25 12 7 3 1 6 76 11 106
2017 More than 20 years in the federal public service 45 28 10 7 4 0 5 78 12 53

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 52 28 13 2 2 0 2 82 5 85
2020 3 to 10 years in the federal public service 52 25 12 6 4 0 2 78 11 147
2020 11 to 20 years in the federal public service 53 27 13 2 1 1 2 83 4 138
2020 More than 20 years in the federal public service 58 30 9 0 0 0 4 91 0 53
2019 Less than 3 years in the federal public service 77 9 3 0 4 4 4 93 5 81
2019 3 to 10 years in the federal public service 76 13 7 1 0 1 2 92 1 120
2019 11 to 20 years in the federal public service 71 16 8 3 1 1 0 88 4 129
2019 More than 20 years in the federal public service 64 12 9 2 0 0 13 87 2 38
2018 Less than 3 years in the federal public service 68 17 9 1 0 0 3 89 2 61
2018 3 to 10 years in the federal public service 68 18 5 6 1 1 1 88 7 106
2018 11 to 20 years in the federal public service 61 23 9 3 2 1 1 86 5 98
2018 More than 20 years in the federal public service 69 16 2 4 6 0 3 87 11 44
2017 Less than 3 years in the federal public service 69 27 1 0 3 0 0 96 3 61
2017 3 to 10 years in the federal public service 62 20 10 1 3 0 3 85 5 125
2017 11 to 20 years in the federal public service 62 22 6 3 3 0 3 88 6 106
2017 More than 20 years in the federal public service 72 21 3 1 0 0 3 96 1 54

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 36 32 22 6 3 0 1 69 9 84
2020 3 to 10 years in the federal public service 37 34 17 8 3 0 1 72 11 147
2020 11 to 20 years in the federal public service 33 43 17 7 0 0 1 76 7 138
2020 More than 20 years in the federal public service 37 46 9 4 3 0 2 85 6 53

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 76 17 2 0 0 0 5 98 0 85
2020 3 to 10 years in the federal public service 74 14 4 1 2 2 4 94 2 148
2020 11 to 20 years in the federal public service 74 14 6 1 1 0 3 91 2 138
2020 More than 20 years in the federal public service 66 15 5 0 0 0 13 94 0 52
2019 Less than 3 years in the federal public service 84 1 1 3 4 0 6 92 7 81
2019 3 to 10 years in the federal public service 86 5 2 0 0 2 5 97 0 120
2019 11 to 20 years in the federal public service 81 9 3 3 1 1 1 92 4 128
2019 More than 20 years in the federal public service 68 15 2 0 0 0 15 98 0 41
2018 Less than 3 years in the federal public service 86 5 3 1 0 0 5 96 2 60
2018 3 to 10 years in the federal public service 81 8 3 1 2 2 3 93 3 108
2018 11 to 20 years in the federal public service 77 10 6 0 1 4 2 93 1 99
2018 More than 20 years in the federal public service 80 11 0 0 0 0 9 100 0 44

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 91 4 0 0 1 0 3 99 1 84
2020 3 to 10 years in the federal public service 82 7 1 2 4 1 5 93 6 147
2020 11 to 20 years in the federal public service 82 9 5 2 0 1 2 93 2 136
2020 More than 20 years in the federal public service 79 4 10 0 2 0 5 87 2 53
2019 Less than 3 years in the federal public service 84 4 4 1 0 0 7 95 1 81
2019 3 to 10 years in the federal public service 79 5 6 2 3 0 4 88 6 121
2019 11 to 20 years in the federal public service 72 14 6 0 1 4 3 93 1 129
2019 More than 20 years in the federal public service 66 4 9 4 4 0 13 80 9 41
2018 Less than 3 years in the federal public service 87 3 2 0 0 0 8 98 0 60
2018 3 to 10 years in the federal public service 74 9 9 0 2 2 5 89 2 107
2018 11 to 20 years in the federal public service 70 12 8 3 3 1 2 85 6 99
2018 More than 20 years in the federal public service 73 9 0 5 0 2 12 94 6 44
2017 Less than 3 years in the federal public service 96 2 0 0 1 0 1 99 1 61
2017 3 to 10 years in the federal public service 78 8 1 3 4 2 3 91 8 125
2017 11 to 20 years in the federal public service 73 11 6 3 1 1 5 90 4 106
2017 More than 20 years in the federal public service 72 8 7 4 4 1 3 84 9 54

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 90 5 3 0 0 0 1 97 0 85
2020 3 to 10 years in the federal public service 72 18 5 2 2 0 1 91 4 148
2020 11 to 20 years in the federal public service 66 23 7 1 1 1 2 91 2 137
2020 More than 20 years in the federal public service 67 14 12 2 0 0 5 86 2 53
2019 Less than 3 years in the federal public service 70 16 5 1 3 0 4 90 4 81
2019 3 to 10 years in the federal public service 59 27 8 3 2 0 1 87 5 121
2019 11 to 20 years in the federal public service 55 30 7 4 0 1 3 88 4 129
2019 More than 20 years in the federal public service 53 24 6 2 2 0 13 88 5 40
2018 Less than 3 years in the federal public service 70 25 4 0 0 0 1 96 0 62
2018 3 to 10 years in the federal public service 62 23 11 1 1 1 1 87 2 107
2018 11 to 20 years in the federal public service 57 25 8 5 3 0 3 84 9 101
2018 More than 20 years in the federal public service 65 22 2 2 3 0 6 92 6 42
2017 Less than 3 years in the federal public service 85 7 4 2 1 0 1 93 3 60
2017 3 to 10 years in the federal public service 48 25 17 2 6 0 3 75 7 125
2017 11 to 20 years in the federal public service 63 19 8 3 1 0 5 87 5 106
2017 More than 20 years in the federal public service 62 25 5 4 0 0 5 91 4 54

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 87 7 3 2 0 0 1 94 2 85
2020 3 to 10 years in the federal public service 73 14 6 4 3 0 0 87 7 148
2020 11 to 20 years in the federal public service 67 16 11 4 1 0 2 84 4 138
2020 More than 20 years in the federal public service 70 13 6 4 2 0 5 88 6 52
2019 Less than 3 years in the federal public service 74 7 8 1 3 0 7 87 4 81
2019 3 to 10 years in the federal public service 66 16 10 4 4 0 1 82 8 120
2019 11 to 20 years in the federal public service 59 14 16 6 3 1 1 75 9 127
2019 More than 20 years in the federal public service 54 9 13 7 4 0 13 73 12 40
2018 Less than 3 years in the federal public service 77 14 7 0 0 0 2 93 0 62
2018 3 to 10 years in the federal public service 54 22 11 8 4 1 1 77 12 107
2018 11 to 20 years in the federal public service 53 26 8 4 7 0 3 81 11 101
2018 More than 20 years in the federal public service 60 13 15 5 2 0 5 77 7 42
2017 Less than 3 years in the federal public service 90 4 2 1 1 0 1 96 2 60
2017 3 to 10 years in the federal public service 53 24 7 8 7 0 2 79 15 124
2017 11 to 20 years in the federal public service 62 13 10 3 8 0 4 78 12 107
2017 More than 20 years in the federal public service 66 10 15 0 2 1 5 81 2 53

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 79 0 1 0 1 0 18 97 1 85
2020 3 to 10 years in the federal public service 68 7 4 2 1 0 18 91 3 147
2020 11 to 20 years in the federal public service 62 10 7 1 1 0 18 88 3 138
2020 More than 20 years in the federal public service 55 13 9 0 0 0 23 89 0 53
2019 Less than 3 years in the federal public service 76 0 4 0 0 0 21 96 0 79
2019 3 to 10 years in the federal public service 72 5 5 1 1 0 16 92 2 121
2019 11 to 20 years in the federal public service 46 15 9 1 0 1 28 86 1 129
2019 More than 20 years in the federal public service 52 15 4 2 0 0 26 91 3 39
2018 Less than 3 years in the federal public service 73 5 0 0 0 0 21 100 0 62
2018 3 to 10 years in the federal public service 56 9 6 1 0 3 25 90 1 105
2018 11 to 20 years in the federal public service 44 16 7 1 2 0 29 86 4 99
2018 More than 20 years in the federal public service 48 15 3 3 2 0 29 89 7 43
2017 Less than 3 years in the federal public service 84 3 0 0 0 0 13 100 0 61
2017 3 to 10 years in the federal public service 53 9 7 2 1 0 29 86 4 125
2017 11 to 20 years in the federal public service 47 9 8 5 0 0 30 82 7 107
2017 More than 20 years in the federal public service 56 13 9 0 1 0 21 87 2 54

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 82 10 5 2 0 1 1 94 2 85
2020 3 to 10 years in the federal public service 73 13 6 1 0 0 7 92 2 148
2020 11 to 20 years in the federal public service 68 19 6 2 1 0 4 90 4 138
2020 More than 20 years in the federal public service 74 15 4 0 3 0 5 94 3 53
2019 Less than 3 years in the federal public service 82 2 6 1 0 0 8 92 2 81
2019 3 to 10 years in the federal public service 81 11 4 0 3 0 1 93 3 121
2019 11 to 20 years in the federal public service 61 20 10 1 1 3 4 88 1 129
2019 More than 20 years in the federal public service 77 9 0 2 0 0 13 98 2 41
2018 Less than 3 years in the federal public service 85 10 2 0 0 0 4 98 0 62
2018 3 to 10 years in the federal public service 65 16 9 2 1 1 6 87 3 107
2018 11 to 20 years in the federal public service 63 16 10 3 1 0 7 85 4 101
2018 More than 20 years in the federal public service 72 20 0 0 0 0 8 100 0 41
2017 Less than 3 years in the federal public service 89 7 0 0 1 0 2 99 1 60
2017 3 to 10 years in the federal public service 72 11 6 3 0 1 7 90 3 125
2017 11 to 20 years in the federal public service 65 22 5 0 0 2 6 95 0 105
2017 More than 20 years in the federal public service 63 19 5 4 4 0 5 86 9 54

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 64 15 8 7 4 1 0 80 12 85
2020 3 to 10 years in the federal public service 76 12 3 3 4 0 3 90 7 148
2020 11 to 20 years in the federal public service 78 14 3 2 1 1 2 94 2 138
2020 More than 20 years in the federal public service 81 7 9 0 0 0 4 91 0 53
2019 Less than 3 years in the federal public service 60 18 11 1 6 0 4 82 7 81
2019 3 to 10 years in the federal public service 84 8 6 1 1 0 0 92 2 121
2019 11 to 20 years in the federal public service 79 10 7 0 1 1 3 92 1 128
2019 More than 20 years in the federal public service 85 2 0 0 2 0 11 98 2 41
2018 Less than 3 years in the federal public service 71 6 4 9 7 0 4 80 16 62
2018 3 to 10 years in the federal public service 78 7 5 3 4 1 2 88 7 106
2018 11 to 20 years in the federal public service 86 7 3 0 0 1 4 97 0 101
2018 More than 20 years in the federal public service 83 2 3 0 0 0 12 97 0 43
2017 Less than 3 years in the federal public service 54 28 7 3 7 0 1 82 10 61
2017 3 to 10 years in the federal public service 70 16 4 5 2 0 3 89 7 125
2017 11 to 20 years in the federal public service 82 8 2 1 0 0 6 96 1 106
2017 More than 20 years in the federal public service 84 7 0 0 0 0 9 100 0 54

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 47 23 21 6 1 1 1 71 7 85
2020 3 to 10 years in the federal public service 49 31 12 3 3 0 2 81 7 148
2020 11 to 20 years in the federal public service 48 28 18 4 1 0 1 77 5 138
2020 More than 20 years in the federal public service 54 23 21 0 3 0 0 77 3 53
2019 Less than 3 years in the federal public service 54 28 12 1 1 0 4 85 2 81
2019 3 to 10 years in the federal public service 64 21 12 2 1 0 1 85 3 121
2019 11 to 20 years in the federal public service 52 25 13 8 1 1 1 79 9 128
2019 More than 20 years in the federal public service 66 19 4 0 0 0 11 95 0 41
2018 Less than 3 years in the federal public service 63 22 14 0 2 0 0 84 2 62
2018 3 to 10 years in the federal public service 46 28 18 5 1 0 2 76 6 106
2018 11 to 20 years in the federal public service 48 34 12 1 1 0 5 86 2 101
2018 More than 20 years in the federal public service 67 20 8 0 0 0 4 91 0 43
2017 Less than 3 years in the federal public service 64 14 19 2 1 0 0 78 3 61
2017 3 to 10 years in the federal public service 53 32 7 7 0 0 1 86 7 125
2017 11 to 20 years in the federal public service 59 24 11 1 1 0 4 86 3 105
2017 More than 20 years in the federal public service 65 23 4 3 0 0 5 93 3 54

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 36 44 14 3 1 1 0 81 5 85
2020 3 to 10 years in the federal public service 25 41 23 8 3 1 0 66 11 148
2020 11 to 20 years in the federal public service 29 44 20 4 2 0 1 74 6 138
2020 More than 20 years in the federal public service 43 41 13 2 2 0 0 83 4 53

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 20 36 32 7 3 0 2 57 11 85
2020 3 to 10 years in the federal public service 16 35 34 10 4 1 0 52 14 148
2020 11 to 20 years in the federal public service 18 29 37 14 2 0 0 47 16 138
2020 More than 20 years in the federal public service 22 29 37 8 5 0 0 51 12 53
2019 Less than 3 years in the federal public service 36 43 13 4 0 3 1 82 5 81
2019 3 to 10 years in the federal public service 28 38 22 8 4 0 0 66 12 122
2019 11 to 20 years in the federal public service 19 32 35 13 1 1 0 51 14 129
2019 More than 20 years in the federal public service 40 28 20 6 6 0 0 68 13 41
2018 Less than 3 years in the federal public service 34 40 20 5 2 0 0 74 7 62
2018 3 to 10 years in the federal public service 18 35 32 13 3 0 0 53 16 108
2018 11 to 20 years in the federal public service 12 30 41 16 2 0 0 42 17 101
2018 More than 20 years in the federal public service 20 26 39 13 2 0 0 46 15 44
2017 Less than 3 years in the federal public service 20 38 37 1 2 2 0 59 4 61
2017 3 to 10 years in the federal public service 13 37 31 13 5 0 0 51 19 125
2017 11 to 20 years in the federal public service 10 35 40 11 2 0 2 46 13 107
2017 More than 20 years in the federal public service 15 37 35 10 0 0 4 54 10 54

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 6 9 41 24 19 1 0 43 15 84
2020 3 to 10 years in the federal public service 9 14 40 26 11 0 0 38 23 147
2020 11 to 20 years in the federal public service 12 18 42 16 11 0 0 28 30 138
2020 More than 20 years in the federal public service 6 12 39 30 13 0 0 43 18 51
2019 Less than 3 years in the federal public service 4 9 30 22 31 4 1 55 13 80
2019 3 to 10 years in the federal public service 8 11 32 32 17 0 0 50 18 120
2019 11 to 20 years in the federal public service 12 8 42 24 13 1 1 38 20 126
2019 More than 20 years in the federal public service 13 6 34 19 19 0 8 42 21 41
2018 Less than 3 years in the federal public service 2 9 29 33 27 0 0 60 11 61
2018 3 to 10 years in the federal public service 7 21 39 19 13 0 0 32 28 107
2018 11 to 20 years in the federal public service 10 15 38 28 9 2 0 37 25 98
2018 More than 20 years in the federal public service 4 15 42 24 15 0 0 39 19 44
2017 Less than 3 years in the federal public service 6 1 19 55 18 0 0 74 8 61
2017 3 to 10 years in the federal public service 9 17 34 25 16 0 0 41 26 124
2017 11 to 20 years in the federal public service 6 13 38 24 16 0 3 41 20 106
2017 More than 20 years in the federal public service 1 13 38 32 14 0 1 47 15 53
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 12 50 34 4 81 19 84
2020 3 to 10 years in the federal public service 26 57 16 1 68 32 148
2020 11 to 20 years in the federal public service 15 69 16 0 82 18 138
2020 More than 20 years in the federal public service 12 77 10 2 87 13 53

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 3 to 10 years in the federal public service 53 47 38
2020 11 to 20 years in the federal public service 63 37 20

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Less than 3 years in the federal public service 44 14 3 1 2 9 26 90 5 85
2020 3 to 10 years in the federal public service 46 22 13 9 3 1 6 73 13 146
2020 11 to 20 years in the federal public service 37 18 17 7 8 1 11 63 18 138
2020 More than 20 years in the federal public service 54 17 6 7 4 2 11 81 12 53
2019 Less than 3 years in the federal public service 43 5 18 5 8 3 19 61 16 81
2019 3 to 10 years in the federal public service 49 18 9 6 8 0 11 74 16 120
2019 11 to 20 years in the federal public service 40 15 17 11 7 1 7 61 20 127
2019 More than 20 years in the federal public service 53 15 9 6 2 0 15 80 10 41
2018 Less than 3 years in the federal public service 50 17 12 6 1 4 10 78 9 62
2018 3 to 10 years in the federal public service 51 13 14 12 8 0 3 66 20 108
2018 11 to 20 years in the federal public service 43 11 18 12 9 0 7 58 23 100
2018 More than 20 years in the federal public service 66 2 10 3 9 0 10 75 13 44

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 3 to 10 years in the federal public service 33 20 21 8 18 0 0 53 26 38
2020 11 to 20 years in the federal public service 45 17 8 13 0 0 16 74 16 20

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 3 to 10 years in the federal public service 13 22 18 11 28 0 8 38 42 38
2020 11 to 20 years in the federal public service 14 11 19 10 20 0 26 34 40 20
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