2020 Public Service Employee Survey Results by Theme for Administrative Tribunals Support Service of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 37 10 1 1 0 0 88 2 89
2020 PM-02 56 34 9 0 0 0 0 91 0 32
2020 PM-03 40 40 15 5 0 0 0 80 5 20
2020 PM-04 53 29 18 0 0 0 0 82 0 17
2019 PM 40 44 5 5 6 0 0 84 11 63
2019 PM-02 35 47 9 3 6 0 0 82 9 34
2019 PM-04 50 36 0 7 7 0 0 86 14 14
2018 PM 33 44 8 8 8 0 0 77 15 52
2018 PM-02 29 43 7 11 11 0 0 71 21 28
2018 PM-04 33 50 8 0 8 0 0 83 8 12
2017 PM 27 47 9 13 4 0 0 75 16 55
2017 PM-02 28 52 8 8 4 0 0 80 12 25
2017 PM-04 26 47 13 13 0 0 0 73 13 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 43 38 12 4 2 0 0 81 7 89
2020 PM-02 50 31 6 6 6 0 0 81 13 32
2020 PM-03 45 35 20 0 0 0 0 80 0 20
2020 PM-04 35 47 18 0 0 0 0 82 0 17
2019 PM 39 39 15 6 2 0 0 77 8 62
2019 PM-02 39 33 18 6 3 0 0 73 9 33
2019 PM-04 36 50 7 7 0 0 0 86 7 14
2018 PM 54 25 8 6 8 0 0 79 13 52
2018 PM-02 54 21 4 7 14 0 0 75 21 28
2018 PM-04 50 42 8 0 0 0 0 92 0 12
2017 PM 32 36 9 11 11 0 0 69 22 55
2017 PM-02 32 32 12 16 8 0 0 64 24 25
2017 PM-04 20 60 0 7 13 0 0 80 20 15

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 55 33 9 2 1 0 0 88 3 88
2020 PM-02 59 25 9 3 3 0 0 84 6 32
2020 PM-03 60 30 10 0 0 0 0 90 0 20
2020 PM-04 59 29 6 6 0 0 0 88 6 17
2019 PM 61 26 6 3 3 0 0 87 6 62
2019 PM-02 58 27 12 0 3 0 0 85 3 33
2019 PM-04 64 21 0 7 7 0 0 86 14 14
2018 PM 60 25 10 4 2 0 0 85 6 52
2018 PM-02 54 25 11 7 4 0 0 79 11 28
2018 PM-04 58 33 8 0 0 0 0 92 0 12
2017 PM 56 35 2 5 2 0 0 91 7 55
2017 PM-02 56 36 4 4 0 0 0 92 4 25
2017 PM-04 73 20 0 7 0 0 0 93 7 15

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 36 10 2 1 0 0 87 3 89
2020 PM-02 56 25 13 6 0 0 0 81 6 32
2020 PM-03 45 50 5 0 0 0 0 95 0 20
2020 PM-04 59 29 12 0 0 0 0 88 0 17
2019 PM 41 44 10 0 5 0 0 86 5 63
2019 PM-02 41 41 15 0 3 0 0 82 3 34
2019 PM-04 43 43 7 0 7 0 0 86 7 14
2018 PM 52 25 12 6 6 0 0 77 12 52
2018 PM-02 50 21 11 11 7 0 0 71 18 28
2018 PM-04 42 42 8 0 8 0 0 83 8 12
2017 PM 35 42 13 7 4 0 0 76 11 55
2017 PM-02 36 40 12 8 4 0 0 76 12 25
2017 PM-04 20 60 13 7 0 0 0 80 7 15

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 59 27 7 5 0 1 1 88 5 88
2020 PM-02 63 28 6 0 0 0 3 94 0 32
2020 PM-03 58 26 11 0 0 5 0 89 0 19
2020 PM-04 71 12 6 12 0 0 0 82 12 17
2019 PM 51 32 13 3 2 0 0 83 5 63
2019 PM-02 53 29 12 3 3 0 0 82 6 34
2019 PM-04 36 43 14 7 0 0 0 79 7 14
2018 PM 42 44 8 2 4 0 0 87 6 52
2018 PM-02 46 39 4 4 7 0 0 86 11 28
2018 PM-04 33 50 17 0 0 0 0 83 0 12
2017 PM 36 34 11 7 11 0 0 71 18 55
2017 PM-02 36 32 16 4 12 0 0 68 16 25
2017 PM-04 20 47 13 7 13 0 0 66 20 15

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 58 31 8 2 0 0 1 90 2 88
2020 PM-02 66 28 3 0 0 0 3 97 0 32
2020 PM-03 60 30 10 0 0 0 0 90 0 20
2020 PM-04 59 24 12 6 0 0 0 82 6 17
2019 PM 48 32 14 5 2 0 0 79 6 63
2019 PM-02 53 29 12 3 3 0 0 82 6 34
2019 PM-04 36 36 21 7 0 0 0 71 7 14
2018 PM 37 45 4 8 4 2 0 84 12 51
2018 PM-02 41 37 4 11 7 0 0 78 19 27
2018 PM-04 25 50 8 8 0 8 0 82 9 12
2017 PM 38 29 13 11 9 0 0 67 20 55
2017 PM-02 36 32 12 12 8 0 0 68 20 25
2017 PM-04 20 40 20 7 13 0 0 60 20 15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 19 18 8 2 2 0 71 10 89
2020 PM-02 53 16 22 0 3 6 0 73 3 32
2020 PM-03 50 15 30 5 0 0 0 65 5 20
2020 PM-04 59 18 12 12 0 0 0 76 12 17
2019 PM 43 17 17 13 6 3 0 62 20 63
2019 PM-02 47 15 18 9 9 3 0 64 18 34
2019 PM-04 36 7 29 21 7 0 0 43 29 14
2018 PM 38 21 19 10 12 0 0 60 21 52
2018 PM-02 32 21 25 4 18 0 0 54 21 28
2018 PM-04 33 25 8 25 8 0 0 58 33 12
2017 PM 27 25 16 6 25 0 0 53 31 55
2017 PM-02 24 32 16 9 20 0 0 56 28 25
2017 PM-04 13 33 20 0 34 0 0 46 34 15
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 25 12 2 1 1 6 83 4 89
2020 PM-02 53 16 16 0 3 3 9 79 4 32
2020 PM-03 45 30 15 10 0 0 0 75 10 20
2020 PM-04 59 29 6 0 0 0 6 94 0 17
2019 PM 35 30 27 2 6 0 0 65 8 63
2019 PM-02 29 35 24 3 9 0 0 65 12 34
2019 PM-04 57 21 14 0 7 0 0 79 7 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 45 34 11 3 5 0 1 80 8 88
2020 PM-02 53 22 9 0 13 0 3 77 13 32
2020 PM-03 45 35 15 5 0 0 0 80 5 20
2020 PM-04 50 44 0 6 0 0 0 94 6 16
2019 PM 40 27 13 11 8 0 0 68 19 62
2019 PM-02 39 30 9 12 9 0 0 70 21 33
2019 PM-04 50 21 14 0 14 0 0 71 14 14
2018 PM 37 39 12 8 2 2 0 78 10 51
2018 PM-02 36 39 14 4 4 4 0 78 7 28
2018 PM-04 45 36 9 9 0 0 0 82 9 11
2017 PM 47 27 15 5 6 0 0 74 11 55
2017 PM-02 44 20 20 8 9 0 0 64 16 25
2017 PM-04 47 47 0 0 7 0 0 93 7 15

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 66 18 8 8 0 0 0 84 8 88
2020 PM-02 71 13 6 10 0 0 0 84 10 31
2020 PM-03 75 10 5 10 0 0 0 85 10 20
2020 PM-04 59 29 6 6 0 0 0 88 6 17
2019 PM 46 29 11 6 6 2 0 76 13 63
2019 PM-02 47 29 9 6 9 0 0 76 15 34
2019 PM-04 43 29 14 7 7 0 0 71 14 14
2018 PM 46 27 13 10 4 0 0 73 13 52
2018 PM-02 50 18 21 4 7 0 0 68 11 28
2018 PM-04 42 42 0 17 0 0 0 83 17 12
2017 PM 53 29 4 9 5 0 0 81 15 55
2017 PM-02 48 32 0 16 4 0 0 80 20 25
2017 PM-04 47 40 7 0 7 0 0 87 7 15

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 55 26 11 1 0 3 3 87 1 89
2020 PM-02 50 28 13 0 0 0 9 86 0 32
2020 PM-03 70 20 5 0 0 5 0 95 0 20
2020 PM-04 65 18 6 6 0 6 0 88 6 17
2019 PM 49 30 11 5 2 3 0 82 7 63
2019 PM-02 44 35 9 3 3 6 0 84 6 34
2019 PM-04 64 29 0 7 0 0 0 93 7 14
2018 PM 47 25 14 4 4 6 0 77 8 51
2018 PM-02 44 19 19 4 7 7 0 68 12 27
2018 PM-04 67 17 8 8 0 0 0 83 8 12
2017 PM 29 34 13 11 9 4 0 66 21 55
2017 PM-02 28 24 20 12 8 9 0 57 22 25
2017 PM-04 20 53 7 13 7 0 0 73 20 15

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 34 9 3 0 1 2 87 3 89
2020 PM-02 50 34 9 0 0 0 6 90 0 32
2020 PM-03 65 30 5 0 0 0 0 95 0 20
2020 PM-04 59 29 6 6 0 0 0 88 6 17
2019 PM 50 26 11 10 2 2 0 77 11 62
2019 PM-02 48 30 9 6 3 3 0 81 9 33
2019 PM-04 50 21 7 21 0 0 0 71 21 14
2018 PM 41 29 18 6 4 2 0 72 10 51
2018 PM-02 33 33 15 7 7 4 0 69 15 27
2018 PM-04 67 17 8 8 0 0 0 83 8 12
2017 PM 31 29 14 8 16 2 0 61 24 55
2017 PM-02 36 12 20 9 20 4 0 50 29 25
2017 PM-04 13 47 20 7 13 0 0 60 20 15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 43 36 10 6 0 3 2 83 6 89
2020 PM-02 41 31 16 3 0 3 6 79 3 32
2020 PM-03 70 25 0 5 0 0 0 95 5 20
2020 PM-04 41 29 12 12 0 6 0 75 13 17
2019 PM 38 27 17 10 3 5 0 68 13 63
2019 PM-02 35 29 15 12 3 6 0 69 16 34
2019 PM-04 43 36 14 7 0 0 0 79 7 14
2018 PM 27 35 12 18 8 0 0 63 25 51
2018 PM-02 26 37 11 15 11 0 0 63 26 27
2018 PM-04 33 33 8 17 8 0 0 67 25 12
2017 PM 22 25 18 11 18 5 0 50 31 55
2017 PM-02 20 20 12 16 20 12 0 46 41 25
2017 PM-04 7 39 34 0 20 0 0 46 20 15

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 36 33 11 13 3 1 2 72 16 88
2020 PM-02 42 23 16 0 10 3 6 71 11 31
2020 PM-03 40 30 5 25 0 0 0 70 25 20
2020 PM-04 35 35 12 18 0 0 0 71 18 17
2019 PM 32 33 11 16 6 2 0 66 23 63
2019 PM-02 35 29 6 21 6 3 0 67 27 34
2019 PM-04 29 57 7 0 7 0 0 86 7 14
2018 PM 24 39 10 22 6 0 0 63 27 51
2018 PM-02 26 33 4 26 11 0 0 59 37 27
2018 PM-04 25 33 17 25 0 0 0 58 25 12
2017 PM 18 31 18 18 13 2 0 50 32 55
2017 PM-02 16 24 28 24 4 4 0 42 29 25
2017 PM-04 7 39 20 7 27 0 0 46 34 15
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 45 31 15 4 3 0 1 77 8 89
2020 PM-02 50 25 9 3 9 0 3 77 13 32
2020 PM-03 50 30 10 10 0 0 0 80 10 20
2020 PM-04 53 35 12 0 0 0 0 88 0 17
2019 PM 37 34 18 10 2 0 0 71 11 62
2019 PM-02 33 33 21 9 3 0 0 67 12 33
2019 PM-04 50 29 14 7 0 0 0 79 7 14
2018 PM 33 40 8 13 6 0 0 73 19 52
2018 PM-02 36 36 0 18 11 0 0 71 29 28
2018 PM-04 42 42 8 8 0 0 0 83 8 12
2017 PM 29 35 11 11 14 0 0 64 26 55
2017 PM-02 20 44 8 16 12 0 0 64 28 25
2017 PM-04 19 40 13 7 20 0 0 60 27 15

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 37 48 8 4 2 0 0 85 7 89
2020 PM-02 38 50 6 3 3 0 0 88 6 32
2020 PM-03 45 50 5 0 0 0 0 95 0 20
2020 PM-04 47 35 0 12 6 0 0 82 18 17
2019 PM 37 47 11 0 3 0 2 85 3 62
2019 PM-02 42 42 12 0 3 0 0 85 3 33
2019 PM-04 43 43 7 0 7 0 0 86 7 14
2018 PM 37 44 6 4 10 0 0 81 13 52
2018 PM-02 39 39 4 4 14 0 0 79 18 28
2018 PM-04 25 50 17 8 0 0 0 75 8 12
2017 PM 38 27 15 14 5 0 0 65 20 55
2017 PM-02 40 28 16 16 0 0 0 68 16 25
2017 PM-04 26 47 7 13 7 0 0 73 20 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 45 36 9 7 2 0 0 82 9 88
2020 PM-02 59 25 6 3 6 0 0 84 9 32
2020 PM-03 40 35 10 15 0 0 0 75 15 20
2020 PM-04 50 44 0 6 0 0 0 94 6 16
2019 PM 37 35 11 6 10 0 2 73 16 63
2019 PM-02 35 44 3 3 12 0 3 82 15 34
2019 PM-04 57 14 21 0 7 0 0 71 7 14
2018 PM 39 41 8 8 4 0 0 80 12 51
2018 PM-02 44 30 11 11 4 0 0 74 15 27
2018 PM-04 50 50 0 0 0 0 0 100 0 12
2017 PM 42 31 7 9 9 0 2 74 18 55
2017 PM-02 36 28 8 16 12 0 0 64 28 25
2017 PM-04 47 46 0 0 7 0 0 93 7 15

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 38 41 9 8 3 0 0 79 12 86
2020 PM-02 55 31 3 7 3 0 0 86 10 29
2020 PM-03 40 60 0 0 0 0 0 100 0 20
2020 PM-04 24 35 18 18 6 0 0 59 24 17
2019 PM 35 43 10 5 8 0 0 78 13 63
2019 PM-02 26 56 9 3 6 0 0 82 9 34
2019 PM-04 57 21 0 7 14 0 0 79 21 14
2018 PM 33 44 10 10 4 0 0 77 13 52
2018 PM-02 36 39 11 7 7 0 0 75 14 28
2018 PM-04 42 33 17 8 0 0 0 75 8 12
2017 PM 35 38 9 11 7 0 0 73 18 55
2017 PM-02 40 20 12 12 16 0 0 60 28 25
2017 PM-04 26 60 7 7 0 0 0 87 7 15

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 25 12 3 1 3 2 82 5 89
2020 PM-02 59 25 6 0 3 3 3 90 3 32
2020 PM-03 45 20 25 5 0 0 5 68 5 20
2020 PM-04 59 18 6 6 0 12 0 87 7 17

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 40 33 18 5 3 1 0 74 8 88
2020 PM-02 47 31 13 3 3 3 0 81 6 32
2020 PM-03 35 35 20 10 0 0 0 70 10 20
2020 PM-04 44 25 13 6 13 0 0 69 19 16
2019 PM 34 33 10 13 10 0 0 67 23 61
2019 PM-02 30 42 6 9 12 0 0 73 21 33
2019 PM-04 50 14 14 7 14 0 0 64 21 14
2018 PM 25 27 24 14 8 2 0 54 22 51
2018 PM-02 33 26 15 11 11 4 0 62 23 27
2018 PM-04 25 17 25 25 8 0 0 42 33 12
2017 PM 31 19 18 18 11 4 0 51 30 55
2017 PM-02 24 24 28 16 4 4 0 51 21 25
2017 PM-04 33 13 13 20 20 0 0 46 40 15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 34 29 17 9 7 4 0 66 16 89
2020 PM-02 38 28 13 9 6 6 0 70 17 32
2020 PM-03 25 40 20 5 10 0 0 65 15 20
2020 PM-04 41 29 12 12 6 0 0 71 18 17
2019 PM 23 34 11 18 13 0 0 57 31 61
2019 PM-02 27 36 12 15 9 0 0 64 24 33
2019 PM-04 21 36 7 21 14 0 0 57 36 14
2018 PM 21 33 6 15 25 0 0 54 40 52
2018 PM-02 18 39 4 7 32 0 0 57 39 28
2018 PM-04 25 17 0 33 25 0 0 42 58 12
2017 PM 20 14 16 22 24 0 4 36 47 55
2017 PM-02 16 20 16 20 20 0 8 39 44 25
2017 PM-04 20 0 20 20 40 0 0 20 61 15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 55 18 11 8 6 0 2 75 14 89
2020 PM-02 44 25 13 13 3 0 3 71 16 32
2020 PM-03 55 20 10 5 10 0 0 75 15 20
2020 PM-04 65 18 12 0 0 0 6 88 0 17
2019 PM 46 29 6 11 3 0 5 78 15 63
2019 PM-02 56 26 9 6 0 0 3 85 6 34
2019 PM-04 36 29 7 7 7 0 14 75 17 14

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 52 29 11 1 2 2 2 85 4 89
2020 PM-02 50 28 6 0 6 3 6 86 7 32
2020 PM-03 50 35 15 0 0 0 0 85 0 20
2020 PM-04 47 29 18 6 0 0 0 76 6 17
2019 PM 43 33 10 5 3 3 3 81 8 63
2019 PM-02 44 38 6 0 6 3 3 88 6 34
2019 PM-04 50 14 21 7 0 0 7 69 8 14

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 82 4 3 2 0 3 4 94 2 89
2020 PM-02 84 3 3 0 0 3 6 97 0 32
2020 PM-03 80 5 5 5 0 5 0 89 5 20
2020 PM-04 76 6 6 0 0 0 12 93 0 17
2019 PM 81 2 5 5 3 0 5 87 8 63
2019 PM-02 82 0 3 6 6 0 3 85 12 34
2019 PM-04 79 7 7 0 0 0 7 92 0 14

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 81 3 3 0 1 2 9 95 1 89
2020 PM-02 78 0 6 0 3 0 13 89 4 32
2020 PM-03 85 5 0 0 0 5 5 100 0 20
2020 PM-04 71 12 0 0 0 6 12 100 0 17
2019 PM 83 5 2 0 2 0 10 96 2 63
2019 PM-02 88 0 0 0 3 0 9 97 3 34
2019 PM-04 71 7 7 0 0 0 14 92 0 14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 41 42 10 5 1 0 1 84 6 88
2020 PM-02 38 38 16 3 3 0 3 77 6 32
2020 PM-03 45 35 15 5 0 0 0 80 5 20
2020 PM-04 31 50 6 13 0 0 0 81 13 16
2019 PM 35 50 3 8 2 0 2 87 10 62
2019 PM-02 24 70 0 0 3 0 3 97 3 33
2019 PM-04 43 36 7 14 0 0 0 79 14 14
2018 PM 46 37 6 8 4 0 0 83 12 52
2018 PM-02 36 39 4 14 7 0 0 75 21 28
2018 PM-04 50 33 17 0 0 0 0 83 0 12
2017 PM 35 34 11 13 7 0 0 69 20 55
2017 PM-02 32 24 16 20 8 0 0 56 28 25
2017 PM-04 26 53 7 0 13 0 0 80 13 15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 40 10 4 2 0 1 83 7 89
2020 PM-02 44 25 16 6 6 0 3 71 13 32
2020 PM-03 30 55 10 5 0 0 0 85 5 20
2020 PM-04 47 41 6 6 0 0 0 88 6 17
2019 PM 39 39 16 5 2 0 0 77 6 62
2019 PM-02 24 52 15 6 3 0 0 76 9 33
2019 PM-04 57 29 7 7 0 0 0 86 7 14
2018 PM 40 31 13 13 2 0 0 71 15 52
2018 PM-02 36 29 11 21 4 0 0 64 25 28
2018 PM-04 50 17 33 0 0 0 0 67 0 12
2017 PM 29 36 16 11 7 0 0 65 18 55
2017 PM-02 24 32 16 20 8 0 0 56 28 25
2017 PM-04 13 60 13 0 13 0 0 73 13 15

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 41 44 9 5 1 0 0 85 6 88
2020 PM-02 50 31 6 9 3 0 0 81 13 32
2020 PM-03 40 50 10 0 0 0 0 90 0 20
2020 PM-04 41 41 12 6 0 0 0 82 6 17
2019 PM 40 40 8 8 3 0 0 81 11 62
2019 PM-02 38 50 3 3 6 0 0 88 9 34
2019 PM-04 46 31 8 15 0 0 0 77 15 13
2018 PM 47 31 10 8 4 0 0 78 12 51
2018 PM-02 44 26 11 11 7 0 0 70 19 27
2018 PM-04 50 25 17 8 0 0 0 75 8 12
2017 PM 33 42 9 11 5 0 0 75 16 55
2017 PM-02 32 36 16 12 4 0 0 68 16 25
2017 PM-04 7 80 0 0 13 0 0 87 13 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 42 8 1 1 8 1 89 3 88
2020 PM-02 38 34 6 3 0 16 3 88 4 32
2020 PM-03 30 50 15 0 0 5 0 84 0 20
2020 PM-04 47 41 12 0 0 0 0 88 0 17
2019 PM 40 38 10 11 2 0 0 78 13 63
2019 PM-02 38 35 9 15 3 0 0 74 18 34
2019 PM-04 43 36 7 14 0 0 0 79 14 14
2018 PM 29 40 15 8 4 4 0 72 12 52
2018 PM-02 29 36 14 11 4 7 0 69 15 28
2018 PM-04 42 33 17 0 8 0 0 75 8 12
2017 PM 22 34 18 18 5 2 0 57 24 55
2017 PM-02 20 32 12 28 8 0 0 52 36 25
2017 PM-04 13 33 26 13 7 7 0 50 22 15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 59 26 6 7 2 0 0 85 9 86
2020 PM-02 60 23 7 7 3 0 0 83 10 30
2020 PM-03 60 35 0 5 0 0 0 95 5 20
2020 PM-04 59 18 12 12 0 0 0 76 12 17
2019 PM 52 35 6 6 0 0 0 87 6 63
2019 PM-02 47 44 6 3 0 0 0 91 3 34
2019 PM-04 57 21 0 21 0 0 0 79 21 14
2018 PM 48 35 8 6 4 0 0 83 10 52
2018 PM-02 39 46 0 7 7 0 0 86 14 28
2018 PM-04 75 8 8 8 0 0 0 83 8 12
2017 PM 51 34 9 2 4 0 0 86 5 55
2017 PM-02 60 20 16 0 4 0 0 80 4 25
2017 PM-04 40 53 0 0 7 0 0 93 7 15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 48 29 16 1 4 0 1 78 6 89
2020 PM-02 66 25 6 0 3 0 0 91 3 32
2020 PM-03 45 15 30 5 0 0 5 63 5 20
2020 PM-04 53 41 6 0 0 0 0 94 0 17
2019 PM 61 26 8 3 0 2 0 89 3 62
2019 PM-02 76 18 0 3 0 3 0 97 3 33
2019 PM-04 50 29 21 0 0 0 0 79 0 14
2018 PM 63 19 12 6 0 0 0 83 6 52
2018 PM-02 75 18 4 4 0 0 0 93 4 28
2018 PM-04 58 17 25 0 0 0 0 75 0 12
2017 PM 64 29 7 0 0 0 0 93 0 55
2017 PM-02 72 24 4 0 0 0 0 96 0 25
2017 PM-04 60 33 7 0 0 0 0 93 0 15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 40 60 89
2020 PM-02 47 53 32
2020 PM-03 35 65 20
2020 PM-04 47 53 17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 56 17 9 3 0 4 10 86 4 89
2020 PM-02 44 16 9 6 0 9 16 79 8 32
2020 PM-03 65 20 15 0 0 0 0 85 0 20
2020 PM-04 59 24 0 6 0 0 12 93 7 17

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 PM 33 35 33 89
2020 PM-02 47 38 16 32
2020 PM-03 25 25 50 20
2020 PM-04 24 41 35 17
2019 PM 54 10 37 63
2019 PM-02 47 12 41 34
2019 PM-04 79 0 21 14
2018 PM 27 23 50 52
2018 PM-02 39 21 39 28
2018 PM-04 17 33 50 12
2017 PM 38 29 33 55
2017 PM-02 28 28 44 25
2017 PM-04 60 20 20 15

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 PM 7 28 52 3 0 10 29
2020 PM-02 7 33 47 0 0 13 15
2019 PM 18 24 44 9 0 6 34
2019 PM-02 13 19 50 13 0 6 16
2019 PM-04 18 18 55 9 0 0 11
2018 PM 14 7 64 14 0 0 14
2018 PM-02 18 9 55 18 0 0 11
2017 PM 0 5 86 5 5 0 21
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 58 33 5 2 2 0 0 91 5 88
2020 PM-02 58 32 3 3 3 0 0 90 6 31
2020 PM-03 55 40 5 0 0 0 0 95 0 20
2020 PM-04 71 29 0 0 0 0 0 100 0 17
2019 PM 60 35 2 2 2 0 0 95 3 62
2019 PM-02 61 33 3 0 3 0 0 94 3 33
2019 PM-04 64 36 0 0 0 0 0 100 0 14
2018 PM 62 31 6 0 2 0 0 92 2 52
2018 PM-02 54 36 7 0 4 0 0 89 4 28
2018 PM-04 75 17 8 0 0 0 0 92 0 12
2017 PM 60 24 11 4 2 0 0 84 5 55
2017 PM-02 56 32 8 4 0 0 0 88 4 25
2017 PM-04 60 27 7 7 0 0 0 87 7 15

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 57 28 9 5 0 1 0 86 5 88
2020 PM-02 65 16 6 10 0 3 0 83 10 31
2020 PM-03 65 20 15 0 0 0 0 85 0 20
2020 PM-04 59 35 6 0 0 0 0 94 0 17
2019 PM 49 41 8 0 2 0 0 90 2 63
2019 PM-02 50 44 3 0 3 0 0 94 3 34
2019 PM-04 50 43 7 0 0 0 0 93 0 14
2018 PM 46 44 6 0 4 0 0 90 4 52
2018 PM-02 50 36 7 0 7 0 0 86 7 28
2018 PM-04 50 42 8 0 0 0 0 92 0 12
2017 PM 30 36 22 11 2 0 0 66 13 55
2017 PM-02 33 40 20 8 0 0 0 72 8 25
2017 PM-04 13 46 27 7 7 0 0 60 13 15

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 11 19 25 28 11 1 3 42 32 88
2020 PM-02 6 10 23 29 19 3 10 56 19 31
2020 PM-03 10 10 15 55 10 0 0 65 20 20
2020 PM-04 12 41 18 18 12 0 0 29 53 17
2019 PM 11 16 32 25 14 2 0 40 27 63
2019 PM-02 9 9 29 35 15 3 0 52 18 34
2019 PM-04 7 21 36 21 14 0 0 36 29 14
2018 PM 8 17 31 21 21 2 0 43 25 52
2018 PM-02 7 11 36 18 29 0 0 46 18 28
2018 PM-04 8 17 33 25 17 0 0 42 25 12
2017 PM 6 24 27 16 24 0 4 41 31 55
2017 PM-02 9 16 20 28 24 0 4 54 25 25
2017 PM-04 0 20 53 6 13 0 7 21 22 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 2 10 21 31 27 4 3 63 13 89
2020 PM-02 3 6 16 25 34 6 9 70 11 32
2020 PM-03 0 5 20 35 40 0 0 75 5 20
2020 PM-04 0 24 24 29 18 6 0 50 25 17
2019 PM 10 11 26 28 23 2 0 52 22 61
2019 PM-02 9 3 18 36 30 3 0 69 13 33
2019 PM-04 8 15 38 23 15 0 0 38 23 13
2018 PM 4 15 25 37 15 4 0 54 20 52
2018 PM-02 7 21 18 39 14 0 0 54 29 28
2018 PM-04 0 0 17 42 25 17 0 80 0 12
2017 PM 11 15 22 18 30 0 4 50 27 54
2017 PM-02 13 8 16 29 29 0 4 61 22 24
2017 PM-04 7 7 47 7 26 0 7 35 14 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 3 17 25 29 16 4 6 50 23 89
2020 PM-02 0 16 13 31 25 3 13 67 19 32
2020 PM-03 0 10 35 30 15 5 5 50 11 20
2020 PM-04 12 29 18 18 18 6 0 38 44 17
2019 PM 6 16 32 25 19 0 2 45 23 63
2019 PM-02 12 12 29 26 18 0 3 45 24 34
2019 PM-04 0 14 50 21 14 0 0 36 14 14
2018 PM 4 17 33 21 17 6 2 42 23 52
2018 PM-02 4 18 32 18 18 11 0 40 24 28
2018 PM-04 0 25 33 17 25 0 0 42 25 12
2017 PM 13 13 36 16 20 0 2 37 26 55
2017 PM-02 16 4 43 16 16 0 4 34 21 25
2017 PM-04 13 34 27 6 20 0 0 26 47 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 3 2 20 46 22 1 4 73 6 89
2020 PM-02 6 0 19 31 28 3 13 70 7 32
2020 PM-03 0 0 10 65 25 0 0 90 0 20
2020 PM-04 0 0 24 59 18 0 0 76 0 17
2019 PM 3 5 31 35 23 2 2 60 8 62
2019 PM-02 6 3 24 24 36 3 3 65 10 33
2019 PM-04 0 0 29 64 7 0 0 71 0 14
2018 PM 4 2 21 44 27 0 2 73 6 52
2018 PM-02 4 0 18 39 36 0 4 78 4 28
2018 PM-04 0 0 17 58 25 0 0 83 0 12
2017 PM 0 4 20 41 31 0 4 75 4 54
2017 PM-02 0 0 12 38 42 0 8 87 0 24
2017 PM-04 0 7 34 40 20 0 0 60 7 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 8 12 20 27 24 1 8 56 22 86
2020 PM-02 9 6 13 25 31 0 16 67 19 32
2020 PM-03 5 11 11 37 32 0 5 72 17 19
2020 PM-04 0 19 19 31 19 6 6 57 21 16
2019 PM 11 16 20 26 23 2 2 51 29 61
2019 PM-02 9 12 12 27 33 3 3 65 23 33
2019 PM-04 0 23 23 31 23 0 0 54 23 13
2018 PM 10 17 25 27 17 0 4 46 28 52
2018 PM-02 7 11 21 43 18 0 0 61 18 28
2018 PM-04 8 17 33 8 17 0 17 30 30 12
2017 PM 2 20 26 20 26 0 7 49 23 55
2017 PM-02 4 16 16 20 36 0 8 61 21 25
2017 PM-04 0 27 27 26 13 0 7 42 29 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 2 11 26 28 20 8 5 54 16 87
2020 PM-02 3 17 3 23 33 10 10 71 25 30
2020 PM-03 5 10 35 40 10 0 0 50 15 20
2020 PM-04 0 12 35 18 24 6 6 47 13 17
2019 PM 16 13 25 33 11 2 0 45 29 63
2019 PM-02 15 9 21 38 15 3 0 55 24 34
2019 PM-04 0 21 36 43 0 0 0 43 21 14
2018 PM 13 25 15 35 10 0 2 45 39 52
2018 PM-02 14 21 18 36 11 0 0 46 36 28
2018 PM-04 8 8 17 42 17 0 8 64 18 12
2017 PM 9 13 20 36 14 0 7 55 24 55
2017 PM-02 16 8 16 32 24 0 4 58 25 25
2017 PM-04 0 13 27 39 7 0 13 53 16 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 3 13 22 35 18 3 4 57 18 89
2020 PM-02 3 13 9 31 28 3 13 70 19 32
2020 PM-03 0 0 25 60 10 5 0 74 0 20
2020 PM-04 12 0 35 35 12 6 0 50 13 17
2019 PM 5 19 24 34 16 2 0 51 25 62
2019 PM-02 9 12 18 30 27 3 0 59 22 33
2019 PM-04 0 29 29 43 0 0 0 43 29 14
2018 PM 6 17 37 29 10 2 0 39 24 52
2018 PM-02 7 18 25 32 14 4 0 48 26 28
2018 PM-04 0 25 50 17 8 0 0 25 25 12
2017 PM 8 11 38 20 13 4 7 37 21 55
2017 PM-02 16 4 32 20 20 4 4 44 22 25
2017 PM-04 0 27 40 20 0 0 13 23 31 15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 3 15 35 21 20 1 4 44 19 89
2020 PM-02 6 6 28 22 22 3 13 52 15 32
2020 PM-03 0 15 25 20 40 0 0 60 15 20
2020 PM-04 6 24 41 18 12 0 0 29 29 17
2019 PM 3 11 35 27 23 0 0 50 15 62
2019 PM-02 3 12 30 30 24 0 0 55 15 33
2019 PM-04 0 14 36 36 14 0 0 50 14 14

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 32 38 14 8 1 5 2 75 10 87
2020 PM-02 52 10 16 10 0 6 6 70 11 31
2020 PM-03 42 47 5 5 0 0 0 89 5 19
2020 PM-04 18 65 6 6 0 6 0 88 6 17
2019 PM 26 39 10 18 6 2 0 66 25 62
2019 PM-02 32 44 3 12 6 3 0 79 18 34
2019 PM-04 14 36 14 36 0 0 0 50 36 14

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 56 27 7 9 0 0 1 84 9 89
2020 PM-02 56 22 9 9 0 0 3 81 10 32
2020 PM-03 55 35 5 5 0 0 0 90 5 20
2020 PM-04 65 29 0 6 0 0 0 94 6 17
2019 PM 51 25 3 14 6 0 0 76 21 63
2019 PM-02 44 35 3 9 9 0 0 79 18 34
2019 PM-04 50 7 7 29 7 0 0 57 36 14
2018 PM 48 27 10 10 6 0 0 75 15 52
2018 PM-02 46 29 11 7 7 0 0 75 14 28
2018 PM-04 50 17 17 17 0 0 0 67 17 12
2017 PM 42 31 13 7 8 0 0 73 15 55
2017 PM-02 32 32 20 8 9 0 0 64 16 25
2017 PM-04 47 33 7 7 7 0 0 80 13 15

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 62 32 2 1 1 0 1 95 2 87
2020 PM-02 63 25 6 0 3 0 3 90 3 32
2020 PM-03 60 40 0 0 0 0 0 100 0 20
2020 PM-04 73 20 0 7 0 0 0 93 7 15
2019 PM 55 32 5 5 3 0 0 87 8 62
2019 PM-02 58 36 3 0 3 0 0 94 3 33
2019 PM-04 43 29 7 14 7 0 0 71 21 14
2018 PM 54 33 6 8 0 0 0 87 8 52
2018 PM-02 57 32 4 7 0 0 0 89 7 28
2018 PM-04 50 33 8 8 0 0 0 83 8 12
2017 PM 47 29 11 11 2 0 0 76 13 55
2017 PM-02 40 28 12 16 4 0 0 68 20 25
2017 PM-04 46 40 7 7 0 0 0 87 7 15

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 55 32 9 1 0 1 2 89 1 88
2020 PM-02 52 26 13 0 0 3 6 86 0 31
2020 PM-03 50 45 5 0 0 0 0 95 0 20
2020 PM-04 65 24 6 6 0 0 0 88 6 17
2019 PM 51 30 10 6 3 0 0 81 10 63
2019 PM-02 44 35 15 3 3 0 0 79 6 34
2019 PM-04 50 29 7 7 7 0 0 79 14 14
2018 PM 40 38 13 6 0 2 0 80 6 52
2018 PM-02 46 32 14 4 0 4 0 81 4 28
2018 PM-04 33 42 17 8 0 0 0 75 8 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 35 10 1 1 1 1 87 2 89
2020 PM-02 50 28 13 3 3 0 3 81 6 32
2020 PM-03 50 50 0 0 0 0 0 100 0 20
2020 PM-04 59 24 12 0 0 6 0 88 0 17
2019 PM 57 35 2 5 2 0 0 92 6 63
2019 PM-02 53 38 3 3 3 0 0 91 6 34
2019 PM-04 64 21 0 14 0 0 0 86 14 14
2018 PM 41 37 10 2 6 4 0 82 8 51
2018 PM-02 39 39 7 4 7 4 0 81 11 28
2018 PM-04 36 27 27 0 0 9 0 70 0 11
2017 PM 40 35 14 9 0 2 0 76 9 55
2017 PM-02 44 28 16 12 0 0 0 72 12 25
2017 PM-04 20 54 13 7 0 6 0 78 7 15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 31 9 4 3 6 2 82 9 89
2020 PM-02 47 38 0 3 6 3 3 90 10 32
2020 PM-03 35 35 10 10 0 10 0 78 11 20
2020 PM-04 35 24 24 0 6 6 6 67 7 17
2019 PM 56 27 10 3 0 3 0 87 3 62
2019 PM-02 47 32 15 3 0 3 0 82 3 34
2019 PM-04 69 8 8 8 0 8 0 83 8 13
2018 PM 51 22 16 2 8 2 0 74 10 51
2018 PM-02 50 21 11 4 11 4 0 74 15 28
2018 PM-04 50 17 33 0 0 0 0 67 0 12
2017 PM 35 20 27 7 5 4 2 58 13 55
2017 PM-02 32 12 28 12 8 9 0 48 22 25
2017 PM-04 26 33 34 0 0 0 7 64 0 15

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 71 27 1 1 0 0 0 98 1 89
2020 PM-02 75 25 0 0 0 0 0 100 0 32
2020 PM-03 75 25 0 0 0 0 0 100 0 20
2020 PM-04 59 29 6 6 0 0 0 88 6 17
2019 PM 61 29 6 2 2 0 0 90 3 62
2019 PM-02 61 33 3 0 3 0 0 94 3 33
2019 PM-04 57 29 7 7 0 0 0 86 7 14
2018 PM 65 25 4 2 4 0 0 90 6 52
2018 PM-02 68 21 4 0 7 0 0 89 7 28
2018 PM-04 58 42 0 0 0 0 0 100 0 12
2017 PM 49 38 5 2 5 0 0 87 7 55
2017 PM-02 48 44 0 4 4 0 0 92 8 25
2017 PM-04 26 53 13 0 7 0 0 80 7 15

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 49 25 8 2 6 3 7 83 9 89
2020 PM-02 44 19 9 0 9 3 16 77 12 32
2020 PM-03 50 35 5 5 0 5 0 89 5 20
2020 PM-04 47 29 6 0 6 6 6 87 7 17

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 33 33 16 4 2 9 3 74 8 89
2020 PM-02 44 22 13 6 3 6 6 75 11 32
2020 PM-03 25 55 15 0 0 5 0 84 0 20
2020 PM-04 29 24 29 0 6 6 6 60 7 17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 49 30 6 4 3 4 2 86 8 89
2020 PM-02 56 16 6 6 3 9 3 82 11 32
2020 PM-03 45 45 5 0 0 0 5 95 0 20
2020 PM-04 47 41 0 6 0 6 0 94 6 17

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 27 33 18 6 1 8 7 71 8 88
2020 PM-02 29 26 16 6 0 13 10 71 8 31
2020 PM-03 35 30 25 0 0 10 0 72 0 20
2020 PM-04 29 41 18 0 6 0 6 75 6 17
2019 PM 38 27 13 11 8 2 2 67 20 63
2019 PM-02 32 32 15 6 9 3 3 69 16 34
2019 PM-04 57 14 0 14 14 0 0 71 29 14
2018 PM 29 27 25 8 8 2 0 58 16 51
2018 PM-02 33 30 19 7 11 0 0 63 19 27
2018 PM-04 42 25 25 8 0 0 0 67 8 12
2017 PM 24 26 22 14 11 2 2 51 27 55
2017 PM-02 24 16 24 20 16 0 0 40 36 25
2017 PM-04 13 40 20 13 7 6 0 57 22 15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 31 9 8 3 3 1 78 12 87
2020 PM-02 52 29 10 0 6 3 0 83 7 31
2020 PM-03 55 40 0 5 0 0 0 95 5 20
2020 PM-04 31 38 6 13 6 0 6 73 20 16
2019 PM 37 40 14 5 3 2 0 77 8 63
2019 PM-02 32 44 15 6 3 0 0 76 9 34
2019 PM-04 50 21 7 7 7 7 0 77 15 14
2018 PM 35 44 6 4 6 4 2 84 10 52
2018 PM-02 32 50 7 4 7 0 0 82 11 28
2018 PM-04 50 33 8 8 0 0 0 83 8 12
2017 PM 35 29 18 11 4 2 2 66 15 55
2017 PM-02 32 24 24 16 0 4 0 58 17 25
2017 PM-04 26 47 13 7 7 0 0 73 13 15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 45 29 22 1 1 2 0 75 2 87
2020 PM-02 53 22 19 0 0 6 0 80 0 32
2020 PM-03 60 30 10 0 0 0 0 90 0 20
2020 PM-04 27 40 27 0 7 0 0 67 7 15
2019 PM 33 43 16 3 3 2 0 77 6 63
2019 PM-02 29 59 3 3 3 3 0 91 6 34
2019 PM-04 43 29 21 0 7 0 0 71 7 14
2018 PM 29 47 12 6 4 2 0 78 10 51
2018 PM-02 30 48 7 7 7 0 0 78 15 27
2018 PM-04 33 33 25 8 0 0 0 67 8 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 30 21 20 8 4 11 4 61 15 89
2020 PM-02 31 19 16 6 3 19 6 67 13 32
2020 PM-03 40 20 30 0 0 5 5 67 0 20
2020 PM-04 29 18 24 12 12 0 6 50 25 17
2019 PM 29 17 25 11 5 11 2 53 18 63
2019 PM-02 29 26 21 9 3 9 3 63 13 34
2019 PM-04 29 14 29 14 7 7 0 46 23 14
2018 PM 17 21 27 10 10 13 2 45 23 52
2018 PM-02 14 32 18 14 11 7 4 52 28 28
2018 PM-04 17 8 33 8 8 25 0 33 22 12
2017 PM 17 14 23 13 20 9 4 36 38 55
2017 PM-02 16 16 20 20 12 8 8 38 38 25
2017 PM-04 7 7 33 7 34 13 0 15 46 15

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 50 40 1 7 2 0 0 90 9 88
2020 PM-02 58 26 3 6 6 0 0 84 13 31
2020 PM-03 45 55 0 0 0 0 0 100 0 20
2020 PM-04 59 29 0 12 0 0 0 88 12 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 39 35 9 9 3 2 2 78 13 89
2020 PM-02 41 38 13 6 3 0 0 78 9 32
2020 PM-03 40 25 15 5 5 5 5 72 11 20
2020 PM-04 47 18 6 24 0 0 6 69 25 17
2019 PM 57 35 3 3 2 0 0 92 5 63
2019 PM-02 62 35 3 0 0 0 0 97 0 34
2019 PM-04 57 29 7 7 0 0 0 86 7 14
2017 PM 62 22 4 11 2 0 0 84 13 55
2017 PM-02 57 28 4 12 0 0 0 84 12 25
2017 PM-04 66 20 0 13 0 0 0 87 13 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 35 8 4 1 1 0 86 6 89
2020 PM-02 56 28 6 6 3 0 0 84 9 32
2020 PM-03 55 35 0 5 0 5 0 95 5 20
2020 PM-04 47 29 18 6 0 0 0 76 6 17
2019 PM 51 44 2 3 0 0 0 95 3 63
2019 PM-02 47 50 3 0 0 0 0 97 0 34
2019 PM-04 64 21 0 14 0 0 0 86 14 14
2017 PM 49 36 9 5 0 0 0 86 5 55
2017 PM-02 53 32 12 4 0 0 0 84 4 25
2017 PM-04 33 53 7 7 0 0 0 87 7 15

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 85 10 1 0 3 0 0 95 3 88
2020 PM-02 81 13 0 0 6 0 0 94 6 32
2020 PM-03 95 5 0 0 0 0 0 100 0 19
2020 PM-04 76 12 6 0 6 0 0 88 6 17
2017 PM 71 25 2 2 0 0 0 96 2 55
2017 PM-02 84 16 0 0 0 0 0 100 0 25
2017 PM-04 60 34 7 0 0 0 0 93 0 15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 67 21 6 1 2 2 0 91 3 89
2020 PM-02 81 9 9 0 0 0 0 91 0 32
2020 PM-03 75 20 5 0 0 0 0 95 0 20
2020 PM-04 65 18 6 6 6 0 0 82 12 17
2019 PM 71 14 8 2 3 2 0 87 5 63
2019 PM-02 79 6 3 3 6 3 0 88 9 34
2019 PM-04 64 7 29 0 0 0 0 71 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 11 89 88
2020 PM-02 22 78 32
2019 PM 11 89 63
2019 PM-04 36 64 14
2018 PM 12 88 52
2018 PM-04 0 100 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 50 50 10

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 50 50 10

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 26 11 17 7 0 26 13 61 11 89
2020 PM-02 31 9 16 6 0 19 19 65 10 32
2020 PM-03 25 25 10 0 0 40 0 83 0 20
2020 PM-04 24 6 29 12 0 12 18 42 17 17
2019 PM 21 16 21 6 3 30 3 55 14 63
2019 PM-02 21 24 21 3 0 29 3 65 4 34
2019 PM-04 14 14 21 14 14 14 7 36 36 14
2018 PM 17 12 25 0 2 35 10 52 3 52
2018 PM-02 29 14 14 0 4 32 7 71 6 28
2018 PM-04 0 0 42 0 0 42 17 0 0 12
2017 PM 14 2 20 5 9 38 11 32 29 55
2017 PM-02 20 4 24 0 8 37 8 43 14 25
2017 PM-04 7 0 20 13 7 33 20 14 43 15

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 42 19 20 7 0 9 3 69 8 89
2020 PM-02 50 13 19 3 0 9 6 74 4 32
2020 PM-03 50 35 15 0 0 0 0 85 0 20
2020 PM-04 35 6 29 12 0 12 6 50 14 17
2019 PM 35 29 17 3 3 13 0 73 7 63
2019 PM-02 41 29 18 0 0 12 0 80 0 34
2019 PM-04 29 36 7 7 14 7 0 69 23 14
2018 PM 29 31 22 2 2 14 0 70 5 51
2018 PM-02 36 32 18 0 4 11 0 76 4 28
2018 PM-04 27 9 36 0 0 27 0 50 0 11
2017 PM 27 24 20 2 11 14 2 61 15 55
2017 PM-02 28 16 20 0 12 20 4 59 16 25
2017 PM-04 13 27 34 7 7 13 0 46 15 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 22 11 17 2 1 31 15 63 6 89
2020 PM-02 25 13 13 3 0 22 25 71 6 32
2020 PM-03 20 20 15 0 0 35 10 73 0 20
2020 PM-04 24 6 24 0 6 29 12 50 10 17
2019 PM 24 10 24 3 0 33 6 55 5 63
2019 PM-02 24 15 26 0 0 32 3 59 0 34
2019 PM-04 21 7 21 7 0 21 21 50 13 14
2018 PM 18 6 22 2 4 43 6 46 12 51
2018 PM-02 29 7 18 4 7 32 4 56 17 28
2018 PM-04 0 0 36 0 0 45 18 0 0 11
2017 PM 16 2 22 4 2 42 13 40 12 55
2017 PM-02 16 0 20 4 0 49 12 40 10 25
2017 PM-04 13 0 34 7 0 27 20 24 13 15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 43 19 22 2 0 10 3 72 3 88
2020 PM-02 47 19 13 0 0 13 9 84 0 32
2020 PM-03 50 25 25 0 0 0 0 75 0 20
2020 PM-04 35 18 24 6 0 18 0 64 7 17
2019 PM 37 21 26 0 0 13 3 69 0 62
2019 PM-02 39 24 24 0 0 9 3 72 0 33
2019 PM-04 43 14 29 0 0 7 7 67 0 14
2018 PM 34 18 26 2 4 16 0 62 7 50
2018 PM-02 42 19 15 4 8 12 0 70 13 26
2018 PM-04 25 8 42 0 0 25 0 44 0 12
2017 PM 27 24 25 2 4 18 0 62 7 55
2017 PM-02 24 24 20 0 4 28 0 67 5 25
2017 PM-04 13 20 47 7 0 13 0 38 8 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 10 90 89
2020 PM-02 22 78 32
2020 PM-03 5 95 20
2020 PM-04 6 94 17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 16 84 89
2020 PM-02 22 78 32
2020 PM-03 5 95 20
2020 PM-04 18 82 17
2019 PM 24 76 63
2019 PM-02 18 82 34
2019 PM-04 21 79 14
2017 PM 18 82 55
2017 PM-02 32 68 25

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 36 64 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 71 29 14
2019 PM 100 0 15
2017 PM 90 10 10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 60 20 10 0 10 0 0 80 10 10
2019 PM 43 29 0 21 0 0 7 77 23 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 56 32 9 0 0 2 1 91 0 88
2020 PM-02 44 41 6 0 0 6 3 93 0 32
2020 PM-03 80 15 5 0 0 0 0 95 0 20
2020 PM-04 63 25 13 0 0 0 0 88 0 16
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 48 33 12 3 1 1 1 83 5 89
2020 PM-02 56 31 6 3 0 0 3 90 3 32
2020 PM-03 70 25 5 0 0 0 0 95 0 20
2020 PM-04 41 29 24 6 0 0 0 71 6 17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 34 11 7 0 1 0 82 7 88
2020 PM-02 45 35 13 6 0 0 0 81 6 31
2020 PM-03 60 35 0 5 0 0 0 95 5 20
2020 PM-04 35 35 18 6 0 6 0 75 6 17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 46 36 8 8 1 1 0 83 9 87
2020 PM-02 48 32 10 6 3 0 0 81 10 31
2020 PM-03 58 37 0 5 0 0 0 95 5 19
2020 PM-04 41 35 12 6 0 6 0 81 6 17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 32 18 0 1 3 1 80 1 87
2020 PM-02 35 39 19 0 0 3 3 79 0 31
2020 PM-03 58 37 5 0 0 0 0 95 0 19
2020 PM-04 47 24 18 0 6 6 0 75 6 17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 53 31 11 1 1 2 0 86 2 88
2020 PM-02 55 35 3 0 3 3 0 93 3 31
2020 PM-03 60 30 10 0 0 0 0 90 0 20
2020 PM-04 47 24 18 6 0 6 0 75 6 17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 78 18 0 0 0 3 0 100 0 87
2020 PM-02 74 23 0 0 0 3 0 100 0 31
2020 PM-03 90 10 0 0 0 0 0 100 0 20
2020 PM-04 71 24 0 0 0 6 0 100 0 17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 68 17 8 3 1 2 0 87 5 88
2020 PM-02 72 16 6 6 0 0 0 88 6 32
2020 PM-03 90 10 0 0 0 0 0 100 0 20
2020 PM-04 50 25 6 6 6 6 0 80 13 16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 55 29 9 2 3 1 0 85 6 89
2020 PM-02 56 25 9 6 0 3 0 84 6 32
2020 PM-03 70 20 5 0 5 0 0 90 5 20
2020 PM-04 47 35 12 0 6 0 0 82 6 17

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 67 21 9 0 1 1 0 90 1 89
2020 PM-02 69 16 9 0 3 3 0 87 3 32
2020 PM-03 85 15 0 0 0 0 0 100 0 20
2020 PM-04 65 24 12 0 0 0 0 88 0 17

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 100 0 20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 30 20 35 5 10 0 0 50 15 20

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 55 36 6 1 1 0 1 92 2 89
2020 PM-02 50 44 3 0 0 0 3 97 0 32
2020 PM-03 85 15 0 0 0 0 0 100 0 20
2020 PM-04 41 41 12 0 6 0 0 82 6 17
2019 PM 42 44 5 3 3 2 2 88 7 62
2019 PM-02 45 36 9 3 0 3 3 87 3 33
2019 PM-04 50 43 0 0 7 0 0 93 7 14
2018 PM 37 38 10 8 6 2 0 76 14 52
2018 PM-02 36 43 7 7 7 0 0 79 14 28
2018 PM-04 42 17 17 8 8 8 0 64 18 12
2017 PM 37 37 15 7 4 0 0 74 11 54
2017 PM-02 45 32 12 4 8 0 0 76 12 25
2017 PM-04 35 43 22 0 0 0 0 78 0 14

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 52 25 6 3 9 2 2 81 13 88
2020 PM-02 53 22 6 0 9 3 6 83 10 32
2020 PM-03 60 30 0 0 5 5 0 95 5 20
2020 PM-04 59 24 0 12 6 0 0 82 18 17

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 31 9 5 1 1 2 85 6 88
2020 PM-02 50 31 6 3 0 3 6 90 3 32
2020 PM-03 70 25 0 5 0 0 0 95 5 20
2020 PM-04 53 24 12 6 6 0 0 76 12 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 46 34 11 4 2 1 1 82 7 89
2020 PM-02 50 28 13 3 0 3 3 83 3 32
2020 PM-03 65 30 0 5 0 0 0 95 5 20
2020 PM-04 41 35 6 12 6 0 0 76 18 17
2019 PM 37 37 14 5 3 5 0 77 8 63
2019 PM-02 35 38 15 3 3 6 0 78 6 34
2019 PM-04 43 29 7 7 7 7 0 77 15 14
2018 PM 33 35 18 10 4 0 0 69 14 51
2018 PM-02 37 41 11 4 7 0 0 78 11 27
2018 PM-04 33 25 17 25 0 0 0 58 25 12
2017 PM 33 26 20 13 7 2 0 59 20 55
2017 PM-02 28 32 24 8 8 0 0 60 16 25
2017 PM-04 26 20 27 13 7 7 0 50 22 15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 30 40 15 15 0 0 0 70 15 20
2019 PM 38 23 23 8 0 8 0 67 8 13

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 35 25 18 3 13 0 6 63 18 89
2020 PM-02 38 22 13 6 13 0 9 66 21 32
2020 PM-03 35 30 20 0 15 0 0 65 15 20
2020 PM-04 24 35 18 6 18 0 0 59 24 17

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 22 15 7 3 0 2 75 10 89
2020 PM-02 38 31 19 3 3 0 6 73 7 32
2020 PM-03 60 10 10 10 10 0 0 70 20 20
2020 PM-04 71 12 12 6 0 0 0 82 6 17
2019 PM 59 22 11 5 3 0 0 81 8 63
2019 PM-02 56 29 9 6 0 0 0 85 6 34
2019 PM-04 71 21 7 0 0 0 0 93 0 14
2018 PM 43 29 14 4 6 0 4 76 10 51
2018 PM-02 48 30 11 0 7 0 4 81 8 27
2018 PM-04 17 25 25 17 8 0 8 45 27 12
2017 PM 38 18 16 13 11 0 4 58 25 55
2017 PM-02 40 16 12 16 12 0 5 58 30 25
2017 PM-04 33 13 27 0 20 0 7 49 22 15

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 16 32 21 24 7 0 0 48 31 87
2020 PM-02 26 32 19 16 6 0 0 58 23 31
2020 PM-03 10 40 30 20 0 0 0 50 20 20
2020 PM-04 25 31 6 38 0 0 0 56 38 16
2019 PM 34 29 16 11 10 0 0 63 21 62
2019 PM-02 42 33 6 12 6 0 0 76 18 33
2019 PM-04 43 14 21 7 14 0 0 57 21 14
2018 PM 17 27 23 19 13 0 0 44 33 52
2018 PM-02 18 39 25 11 7 0 0 57 18 28
2018 PM-04 25 8 33 25 8 0 0 33 33 12
2017 PM 37 22 25 13 2 0 2 59 15 55
2017 PM-02 48 24 20 4 0 0 5 75 4 25
2017 PM-04 27 6 47 20 0 0 0 33 20 15

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 35 36 15 5 6 1 2 74 11 88
2020 PM-02 34 28 9 13 6 3 6 69 21 32
2020 PM-03 35 55 10 0 0 0 0 90 0 20
2020 PM-04 50 25 25 0 0 0 0 75 0 16
2019 PM 41 35 16 5 2 2 0 77 6 63
2019 PM-02 50 29 15 0 3 3 0 82 3 34
2019 PM-04 50 29 21 0 0 0 0 79 0 14
2018 PM 41 24 25 4 6 0 0 65 10 51
2018 PM-02 52 26 15 4 4 0 0 78 7 27
2018 PM-04 33 8 58 0 0 0 0 42 0 12
2017 PM 47 35 9 7 0 0 2 83 7 55
2017 PM-02 51 40 4 0 0 0 5 96 0 25
2017 PM-04 27 40 13 20 0 0 0 66 20 15

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 26 24 21 16 9 2 2 52 26 89
2020 PM-02 38 19 13 13 9 3 6 62 24 32
2020 PM-03 30 25 20 15 5 5 0 58 21 20
2020 PM-04 24 41 12 24 0 0 0 65 24 17
2019 PM 27 32 19 11 10 2 0 60 21 63
2019 PM-02 35 32 15 9 6 3 0 70 15 34
2019 PM-04 36 29 14 14 7 0 0 64 21 14
2018 PM 15 21 19 19 25 0 0 37 44 52
2018 PM-02 21 25 21 18 14 0 0 46 32 28
2018 PM-04 17 17 17 25 25 0 0 33 50 12
2017 PM 34 31 7 18 5 0 4 68 24 55
2017 PM-02 44 32 4 8 8 0 5 79 17 25
2017 PM-04 26 34 13 20 0 0 7 64 22 15

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 25 10 5 5 1 3 80 10 88
2020 PM-02 55 13 13 3 6 3 6 75 11 31
2020 PM-03 75 20 0 0 0 0 5 100 0 20
2020 PM-04 53 24 6 18 0 0 0 76 18 17
2019 PM 67 13 10 3 0 2 6 86 3 63
2019 PM-02 82 9 3 0 0 3 3 97 0 34
2019 PM-04 50 14 14 7 0 0 14 75 8 14
2018 PM 58 27 10 4 0 0 2 86 4 52
2018 PM-02 71 25 0 4 0 0 0 96 4 28
2018 PM-04 50 25 8 8 0 0 8 82 9 12
2017 PM 60 22 4 2 0 0 13 94 2 55
2017 PM-02 76 8 0 0 0 0 16 100 0 25
2017 PM-04 40 33 7 0 0 0 20 92 0 15

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 27 25 27 11 9 0 1 52 20 89
2020 PM-02 28 25 28 9 6 0 3 55 16 32
2020 PM-03 30 35 15 15 5 0 0 65 20 20
2020 PM-04 29 18 35 12 6 0 0 47 18 17
2019 PM 44 24 21 5 5 0 2 69 10 63
2019 PM-02 50 26 15 3 3 0 3 79 6 34
2019 PM-04 43 21 29 7 0 0 0 64 7 14
2018 PM 39 24 18 14 4 0 2 64 18 51
2018 PM-02 48 22 19 11 0 0 0 70 11 27
2018 PM-04 33 25 25 8 0 0 8 64 9 12
2017 PM 32 38 13 7 4 2 4 75 12 55
2017 PM-02 40 36 20 0 0 0 5 79 0 25
2017 PM-04 20 40 7 13 13 0 7 64 29 15

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 28 22 21 9 11 0 8 55 22 89
2020 PM-02 38 22 19 3 19 0 0 59 22 32
2020 PM-03 10 25 40 15 5 0 5 37 21 20
2020 PM-04 47 12 24 6 0 0 12 67 7 17

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 40 31 19 6 0 1 2 74 6 89
2020 PM-02 50 25 9 6 0 3 6 83 7 32
2020 PM-03 25 50 20 5 0 0 0 75 5 20
2020 PM-04 53 24 18 6 0 0 0 76 6 17
2019 PM 27 45 18 6 2 0 2 74 8 62
2019 PM-02 29 44 18 3 3 0 3 76 6 34
2019 PM-04 29 57 14 0 0 0 0 86 0 14
2018 PM 38 31 17 12 2 0 0 69 13 52
2018 PM-02 36 32 14 14 4 0 0 68 18 28
2018 PM-04 50 8 33 8 0 0 0 58 8 12
2017 PM 27 34 22 13 2 0 2 63 15 55
2017 PM-02 32 28 24 12 0 0 5 62 13 25
2017 PM-04 13 40 27 13 7 0 0 53 20 15

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 33 36 15 10 3 1 2 71 14 89
2020 PM-02 47 19 19 3 3 3 6 72 7 32
2020 PM-03 35 50 10 5 0 0 0 85 5 20
2020 PM-04 29 41 18 12 0 0 0 71 12 17
2019 PM 32 40 15 5 8 0 0 73 13 62
2019 PM-02 45 30 15 3 6 0 0 76 9 33
2019 PM-04 29 36 21 7 7 0 0 64 14 14
2018 PM 38 23 21 12 6 0 0 62 17 52
2018 PM-02 43 25 18 11 4 0 0 68 14 28
2018 PM-04 42 17 25 8 8 0 0 58 17 12
2017 PM 32 24 25 17 0 0 2 57 17 55
2017 PM-02 43 20 16 16 0 0 5 66 17 25
2017 PM-04 26 20 40 13 0 0 0 46 13 15

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 47 26 12 9 2 1 2 76 12 89
2020 PM-02 59 13 9 6 3 3 6 79 10 32
2020 PM-03 60 35 5 0 0 0 0 95 0 20
2020 PM-04 29 35 12 24 0 0 0 65 24 17
2019 PM 49 28 13 5 3 2 0 78 8 61
2019 PM-02 61 24 9 0 3 3 0 88 3 33
2019 PM-04 43 21 21 14 0 0 0 64 14 14
2018 PM 35 40 17 4 4 0 0 75 8 52
2018 PM-02 39 36 18 0 7 0 0 75 7 28
2018 PM-04 42 25 17 17 0 0 0 67 17 12
2017 PM 40 18 24 15 2 0 2 59 17 55
2017 PM-02 43 16 24 12 0 0 5 62 12 25
2017 PM-04 33 20 34 13 0 0 0 53 13 15

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 61 20 11 3 1 1 2 84 5 89
2020 PM-02 66 9 6 6 3 3 6 83 10 32
2020 PM-03 65 25 5 5 0 0 0 90 5 20
2020 PM-04 59 18 24 0 0 0 0 76 0 17
2019 PM 59 14 8 10 6 2 2 75 16 63
2019 PM-02 62 12 6 12 6 0 3 76 18 34
2019 PM-04 64 14 14 7 0 0 0 79 7 14

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 30 29 25 6 8 0 2 61 14 89
2020 PM-02 25 28 28 3 9 0 6 57 13 32
2020 PM-03 25 45 25 0 5 0 0 70 5 20
2020 PM-04 41 12 29 12 6 0 0 53 18 17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 30 39 18 8 3 0 1 70 11 89
2020 PM-02 25 41 19 13 0 0 3 68 13 32
2020 PM-03 20 60 15 5 0 0 0 80 5 20
2020 PM-04 41 35 18 0 6 0 0 76 6 17
2019 PM 54 25 11 6 3 0 0 79 10 63
2019 PM-02 62 15 12 6 6 0 0 76 12 34
2019 PM-04 64 21 7 7 0 0 0 86 7 14
2018 PM 43 29 18 8 2 0 0 73 10 51
2018 PM-02 44 37 7 7 4 0 0 81 11 27
2018 PM-04 50 8 25 17 0 0 0 58 17 12
2017 PM 51 18 13 9 5 0 4 71 15 55
2017 PM-02 59 16 12 0 4 0 9 82 4 25
2017 PM-04 47 20 7 20 7 0 0 66 27 15

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 51 26 12 3 3 0 4 80 7 89
2020 PM-02 44 31 13 0 3 0 9 83 3 32
2020 PM-03 45 35 15 5 0 0 0 80 5 20
2020 PM-04 53 24 6 6 12 0 0 76 18 17
2019 PM 75 13 5 3 2 2 2 90 5 63
2019 PM-02 82 9 0 3 0 3 3 97 3 34
2019 PM-04 71 21 7 0 0 0 0 93 0 14
2018 PM 63 25 6 2 2 0 2 90 4 52
2018 PM-02 71 29 0 0 0 0 0 100 0 28
2018 PM-04 50 25 8 0 8 0 8 82 9 12
2017 PM 62 22 7 2 4 0 4 87 6 55
2017 PM-02 68 8 12 0 4 0 9 83 4 25
2017 PM-04 53 40 7 0 0 0 0 93 0 15

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 30 40 20 7 2 0 0 71 9 89
2020 PM-02 25 44 19 6 6 0 0 69 13 32
2020 PM-03 35 40 20 5 0 0 0 75 5 20
2020 PM-04 47 29 18 6 0 0 0 76 6 17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 70 13 9 1 0 0 7 89 1 89
2020 PM-02 59 19 9 3 0 0 9 86 3 32
2020 PM-03 80 5 10 0 0 0 5 89 0 20
2020 PM-04 76 12 12 0 0 0 0 88 0 17
2019 PM 82 5 5 0 0 0 8 95 0 62
2019 PM-02 91 0 0 0 0 0 9 100 0 34
2019 PM-04 71 0 14 0 0 0 14 83 0 14
2018 PM 79 12 6 0 0 2 2 94 0 52
2018 PM-02 89 7 4 0 0 0 0 96 0 28
2018 PM-04 58 17 8 0 0 8 8 90 0 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 82 7 2 1 2 0 6 94 4 88
2020 PM-02 75 9 0 0 6 0 9 93 7 32
2020 PM-03 85 10 5 0 0 0 0 95 0 20
2020 PM-04 81 0 6 6 0 0 6 87 7 16
2019 PM 76 8 3 6 2 0 5 88 8 63
2019 PM-02 82 6 3 3 0 0 6 94 3 34
2019 PM-04 64 7 7 21 0 0 0 71 21 14
2018 PM 81 8 6 0 2 0 4 92 2 52
2018 PM-02 86 7 4 0 4 0 0 93 4 28
2018 PM-04 75 8 0 0 0 0 17 100 0 12
2017 PM 74 11 2 4 0 4 6 94 4 55
2017 PM-02 76 12 0 4 0 0 9 96 4 25
2017 PM-04 66 7 7 0 0 13 7 92 0 15

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 73 16 7 1 2 0 1 90 3 89
2020 PM-02 75 13 6 0 3 0 3 90 3 32
2020 PM-03 75 20 5 0 0 0 0 95 0 20
2020 PM-04 71 12 6 6 6 0 0 82 12 17
2019 PM 60 24 10 3 2 0 2 85 5 63
2019 PM-02 53 24 15 6 0 0 3 79 6 34
2019 PM-04 71 21 0 0 7 0 0 93 7 14
2018 PM 51 29 12 0 4 0 4 84 4 51
2018 PM-02 56 26 19 0 0 0 0 81 0 27
2018 PM-04 50 17 8 0 8 0 17 80 10 12
2017 PM 51 20 22 4 0 0 4 73 4 55
2017 PM-02 36 32 24 4 0 0 5 70 4 25
2017 PM-04 53 13 27 0 0 0 7 71 0 15

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 78 10 8 3 0 0 1 89 3 89
2020 PM-02 75 13 6 3 0 0 3 90 3 32
2020 PM-03 80 10 10 0 0 0 0 90 0 20
2020 PM-04 82 0 12 6 0 0 0 82 6 17
2019 PM 63 16 10 5 5 0 2 80 10 62
2019 PM-02 67 12 12 0 6 0 3 81 6 33
2019 PM-04 57 29 0 7 7 0 0 86 14 14
2018 PM 63 19 6 4 4 0 4 86 8 52
2018 PM-02 61 29 4 4 4 0 0 89 7 28
2018 PM-04 58 0 8 8 8 0 17 70 20 12
2017 PM 52 18 9 9 7 0 4 73 17 55
2017 PM-02 47 20 12 16 0 0 5 70 17 25
2017 PM-04 53 20 0 0 20 0 7 78 22 15

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 72 2 8 3 1 0 14 86 5 88
2020 PM-02 77 0 3 0 0 0 19 96 0 31
2020 PM-03 80 5 5 0 0 0 10 94 0 20
2020 PM-04 65 6 12 0 0 0 18 86 0 17
2019 PM 73 6 6 0 0 0 14 93 0 63
2019 PM-02 74 0 6 0 0 0 21 93 0 34
2019 PM-04 79 7 0 0 0 0 14 100 0 14
2018 PM 49 10 6 2 2 0 31 86 6 51
2018 PM-02 56 7 4 0 0 0 33 94 0 27
2018 PM-04 58 8 8 0 0 0 25 89 0 12
2017 PM 54 7 9 7 0 0 22 79 9 55
2017 PM-02 71 4 5 0 0 0 20 94 0 25
2017 PM-04 33 13 20 7 0 0 27 63 9 15

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 58 22 13 1 0 0 4 85 1 89
2020 PM-02 59 22 9 0 0 0 9 90 0 32
2020 PM-03 45 30 25 0 0 0 0 75 0 20
2020 PM-04 71 18 6 0 0 0 6 94 0 17
2019 PM 75 19 5 0 0 0 2 95 0 63
2019 PM-02 79 18 0 0 0 0 3 100 0 34
2019 PM-04 86 14 0 0 0 0 0 100 0 14
2018 PM 57 27 8 0 0 0 8 91 0 51
2018 PM-02 59 30 7 0 0 0 4 92 0 27
2018 PM-04 42 17 17 0 0 0 25 78 0 12
2017 PM 56 25 5 6 0 2 6 88 6 55
2017 PM-02 55 20 4 12 0 0 9 82 14 25
2017 PM-04 39 40 7 0 0 7 7 92 0 15

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 82 6 3 2 3 0 3 91 6 89
2020 PM-02 78 6 3 0 6 0 6 90 7 32
2020 PM-03 80 15 5 0 0 0 0 95 0 20
2020 PM-04 88 0 0 6 0 0 6 94 6 17
2019 PM 92 3 2 0 0 0 3 98 0 63
2019 PM-02 91 3 0 0 0 0 6 100 0 34
2019 PM-04 93 7 0 0 0 0 0 100 0 14
2018 PM 92 2 0 0 2 0 4 98 2 52
2018 PM-02 100 0 0 0 0 0 0 100 0 28
2018 PM-04 75 0 0 0 8 0 17 90 10 12
2017 PM 82 5 0 5 2 0 6 92 8 55
2017 PM-02 80 12 0 4 0 0 5 96 4 25
2017 PM-04 80 0 0 0 7 0 13 92 8 15

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 40 31 19 2 4 0 2 74 7 89
2020 PM-02 41 34 9 3 6 0 6 80 10 32
2020 PM-03 35 20 45 0 0 0 0 55 0 20
2020 PM-04 47 41 12 0 0 0 0 88 0 17
2019 PM 49 33 13 3 0 0 2 84 3 63
2019 PM-02 53 32 9 3 0 0 3 88 3 34
2019 PM-04 50 36 7 7 0 0 0 86 7 14
2018 PM 38 33 19 4 4 0 2 73 8 52
2018 PM-02 36 32 14 7 7 0 4 70 15 28
2018 PM-04 50 33 17 0 0 0 0 83 0 12
2017 PM 53 29 11 5 0 0 2 83 6 55
2017 PM-02 63 20 5 8 0 0 5 87 8 25
2017 PM-04 27 47 27 0 0 0 0 73 0 15

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 30 39 20 6 3 1 0 70 9 89
2020 PM-02 44 25 25 6 0 0 0 69 6 32
2020 PM-03 15 50 20 5 5 5 0 68 11 20
2020 PM-04 18 71 0 6 6 0 0 88 12 17

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 18 33 33 11 4 1 0 51 16 89
2020 PM-02 25 34 28 9 3 0 0 59 13 32
2020 PM-03 15 45 20 15 0 5 0 63 16 20
2020 PM-04 24 29 35 12 0 0 0 53 12 17
2019 PM 24 37 25 10 5 0 0 60 14 63
2019 PM-02 35 35 21 6 3 0 0 71 9 34
2019 PM-04 21 36 21 14 7 0 0 57 21 14
2018 PM 21 33 27 17 2 0 0 54 19 52
2018 PM-02 25 43 21 7 4 0 0 68 11 28
2018 PM-04 17 33 25 25 0 0 0 50 25 12
2017 PM 20 34 33 11 0 0 2 55 11 55
2017 PM-02 24 47 20 4 0 0 5 75 4 25
2017 PM-04 13 26 53 7 0 0 0 40 7 15

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 13 16 45 16 10 0 0 26 29 87
2020 PM-02 10 19 35 26 10 0 0 35 29 31
2020 PM-03 10 15 50 15 10 0 0 25 25 20
2020 PM-04 12 12 53 0 24 0 0 24 24 17
2019 PM 10 13 35 25 16 2 0 42 23 63
2019 PM-02 6 9 32 29 21 3 0 52 15 34
2019 PM-04 14 14 43 21 7 0 0 29 29 14
2018 PM 10 16 36 18 20 0 0 38 26 50
2018 PM-02 12 12 38 23 15 0 0 38 23 26
2018 PM-04 8 17 25 17 33 0 0 50 25 12
2017 PM 4 18 34 18 24 0 2 43 22 54
2017 PM-02 0 16 24 24 32 0 5 58 17 25
2017 PM-04 0 21 36 21 22 0 0 43 21 14
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 18 57 24 1 76 24 89
2020 PM-02 16 59 22 3 79 21 32
2020 PM-03 25 55 20 0 69 31 20
2020 PM-04 6 59 35 0 91 9 17

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 PM 63 38 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 44 17 17 5 3 5 9 71 9 88
2020 PM-02 47 16 13 6 0 9 9 77 8 32
2020 PM-03 37 21 21 11 5 5 0 61 17 19
2020 PM-04 53 12 24 0 0 0 12 73 0 17
2019 PM 52 8 13 5 8 0 13 70 15 61
2019 PM-02 61 9 9 3 6 0 12 79 10 33
2019 PM-04 50 0 29 7 0 0 14 58 8 14
2018 PM 58 10 15 6 8 0 4 70 14 52
2018 PM-02 57 14 14 4 4 0 7 77 8 28
2018 PM-04 58 8 17 0 17 0 0 67 17 12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 25 38 19 13 6 0 0 63 19 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 PM 0 31 31 0 25 0 13 36 29 16
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