2020 Public Service Employee Survey Results by Theme for Administrative Tribunals Support Service of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - LP

The results of the 2020 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 36 9 6 0 0 0 85 6 33
2020 LP-02 41 41 12 6 0 0 0 82 6 17
2019 LP 34 59 3 3 0 0 0 93 3 29
2019 LP-02 33 60 7 0 0 0 0 93 0 15
2018 LP 48 52 0 0 0 0 0 100 0 21
2018 LP-01 70 30 0 0 0 0 0 100 0 10
2017 LP 37 48 4 4 7 0 0 85 11 27
2017 LP-01 49 51 0 0 0 0 0 100 0 12

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 39 45 3 6 6 0 0 85 12 33
2020 LP-02 18 65 6 6 6 0 0 82 12 17
2019 LP 31 55 10 0 3 0 0 86 3 29
2019 LP-02 27 67 7 0 0 0 0 93 0 15
2018 LP 43 38 14 0 5 0 0 81 5 21
2018 LP-01 60 30 10 0 0 0 0 90 0 10
2017 LP 41 36 4 7 11 0 0 78 19 27
2017 LP-01 59 41 0 0 0 0 0 100 0 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 52 45 3 0 0 0 0 97 0 33
2020 LP-02 47 47 6 0 0 0 0 94 0 17
2019 LP 55 41 3 0 0 0 0 97 0 29
2019 LP-02 60 40 0 0 0 0 0 100 0 15
2018 LP 52 38 10 0 0 0 0 90 0 21
2018 LP-01 60 20 20 0 0 0 0 80 0 10
2017 LP 40 52 4 0 4 0 0 93 4 27
2017 LP-01 58 42 0 0 0 0 0 100 0 12

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 42 48 6 3 0 0 0 91 3 33
2020 LP-02 29 59 6 6 0 0 0 88 6 17
2019 LP 41 45 7 7 0 0 0 86 7 29
2019 LP-02 40 40 13 7 0 0 0 80 7 15
2018 LP 43 48 10 0 0 0 0 90 0 21
2018 LP-01 50 40 10 0 0 0 0 90 0 10
2017 LP 52 30 7 7 4 0 0 82 11 27
2017 LP-01 75 25 0 0 0 0 0 100 0 12

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 33 52 6 6 3 0 0 85 9 33
2020 LP-02 24 53 12 6 6 0 0 76 12 17
2019 LP 45 31 17 0 3 3 0 79 4 29
2019 LP-02 40 33 20 0 0 7 0 79 0 15
2018 LP 33 24 38 5 0 0 0 57 5 21
2018 LP-01 50 30 10 10 0 0 0 80 10 10
2017 LP 44 30 7 4 15 0 0 74 18 27
2017 LP-01 75 25 0 0 0 0 0 100 0 12

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 42 42 9 3 3 0 0 85 6 33
2020 LP-02 29 47 12 6 6 0 0 76 12 17
2019 LP 38 38 10 7 3 3 0 79 11 29
2019 LP-02 27 47 13 7 0 7 0 79 7 15
2018 LP 33 24 19 24 0 0 0 57 24 21
2018 LP-01 40 30 10 20 0 0 0 70 20 10
2017 LP 40 34 11 4 11 0 0 74 15 27
2017 LP-01 58 42 0 0 0 0 0 100 0 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 33 30 27 0 6 3 0 66 6 33
2020 LP-02 29 29 24 0 12 6 0 63 13 17
2019 LP 34 21 28 3 10 3 0 57 14 29
2019 LP-02 33 27 27 7 0 7 0 64 7 15
2018 LP 38 10 29 14 10 0 0 48 24 21
2018 LP-01 50 0 20 30 0 0 0 50 30 10
2017 LP 29 15 15 19 7 7 7 52 31 27
2017 LP-01 32 34 8 25 0 0 0 66 25 12
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 64 18 6 9 0 3 0 84 9 33
2020 LP-02 71 6 12 6 0 6 0 81 6 17
2019 LP 52 21 14 0 0 0 14 84 0 29
2019 LP-02 60 7 20 0 0 0 13 77 0 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 61 27 6 6 0 0 0 88 6 33
2020 LP-02 53 29 12 6 0 0 0 82 6 17
2019 LP 55 28 14 0 3 0 0 83 3 29
2019 LP-02 40 40 20 0 0 0 0 80 0 15
2018 LP 24 48 10 14 5 0 0 71 19 21
2018 LP-01 50 30 10 10 0 0 0 80 10 10
2017 LP 37 22 7 15 15 0 4 61 31 27
2017 LP-01 59 32 8 0 0 0 0 92 0 12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 73 18 3 6 0 0 0 91 6 33
2020 LP-02 71 18 6 6 0 0 0 88 6 17
2019 LP 55 38 0 3 3 0 0 93 7 29
2019 LP-02 53 40 0 7 0 0 0 93 7 15
2018 LP 48 33 14 5 0 0 0 81 5 21
2018 LP-01 70 10 10 10 0 0 0 80 10 10
2017 LP 55 19 4 7 15 0 0 74 22 27
2017 LP-01 75 17 8 0 0 0 0 92 0 12

Senior management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 55 18 12 6 3 6 0 77 10 33
2020 LP-02 41 24 18 6 6 6 0 69 13 17
2019 LP 41 28 3 3 7 17 0 83 13 29
2019 LP-02 40 33 7 0 7 13 0 85 8 15
2018 LP 52 29 10 5 0 5 0 85 5 21
2018 LP-01 70 20 0 0 0 10 0 100 0 10
2017 LP 37 37 4 4 11 7 0 80 16 27
2017 LP-01 49 34 0 0 0 17 0 100 0 12

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 44 31 13 9 3 0 0 75 13 32
2020 LP-02 31 38 13 13 6 0 0 69 19 16
2019 LP 28 38 14 3 7 10 0 73 12 29
2019 LP-02 33 33 20 7 0 7 0 71 7 15
2018 LP 38 24 19 14 5 0 0 62 19 21
2018 LP-01 40 20 20 20 0 0 0 60 20 10
2017 LP 22 48 11 4 11 4 0 73 15 27
2017 LP-01 25 49 17 0 0 8 0 81 0 12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 39 27 21 9 0 3 0 69 9 33
2020 LP-02 29 41 24 6 0 0 0 71 6 17
2019 LP 21 31 21 10 10 7 0 56 22 29
2019 LP-02 13 33 33 13 7 0 0 47 20 15
2018 LP 30 20 10 20 10 10 0 56 33 20
2018 LP-01 30 10 10 20 10 20 0 50 38 10
2017 LP 19 34 22 4 11 11 0 59 17 27
2017 LP-01 25 42 7 8 0 17 0 82 10 12

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 42 33 12 9 3 0 0 76 12 33
2020 LP-02 29 47 12 6 6 0 0 76 12 17
2019 LP 17 34 28 21 0 0 0 52 21 29
2019 LP-02 7 27 47 20 0 0 0 33 20 15
2018 LP 14 33 10 29 14 0 0 48 43 21
2018 LP-01 30 20 10 30 10 0 0 50 40 10
2017 LP 7 41 11 14 15 11 0 55 33 27
2017 LP-01 8 59 8 7 0 17 0 82 8 12
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 55 33 0 6 6 0 0 88 12 33
2020 LP-02 41 47 0 6 6 0 0 88 12 17
2019 LP 34 48 14 0 3 0 0 83 3 29
2019 LP-02 27 53 20 0 0 0 0 80 0 15
2018 LP 29 38 14 10 10 0 0 67 19 21
2018 LP-01 40 20 20 20 0 0 0 60 20 10
2017 LP 33 44 7 0 15 0 0 78 15 27
2017 LP-01 42 58 0 0 0 0 0 100 0 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 55 39 3 3 0 0 0 94 3 33
2020 LP-02 47 47 6 0 0 0 0 94 0 17
2019 LP 48 41 7 3 0 0 0 90 3 29
2019 LP-02 40 53 7 0 0 0 0 93 0 15
2018 LP 24 57 10 10 0 0 0 81 10 21
2018 LP-01 30 50 10 10 0 0 0 80 10 10
2017 LP 26 40 7 19 7 0 0 67 26 27
2017 LP-01 34 58 0 8 0 0 0 92 8 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 33 9 6 3 0 0 82 9 33
2020 LP-02 35 41 18 6 0 0 0 76 6 17
2019 LP 34 45 7 3 10 0 0 79 14 29
2019 LP-02 33 47 13 0 7 0 0 80 7 15
2018 LP 29 48 14 5 5 0 0 76 10 21
2018 LP-01 30 50 20 0 0 0 0 80 0 10
2017 LP 37 40 7 4 11 0 0 78 15 27
2017 LP-01 42 58 0 0 0 0 0 100 0 12

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 42 45 3 6 3 0 0 88 9 33
2020 LP-02 29 53 6 6 6 0 0 82 12 17
2019 LP 31 55 3 10 0 0 0 86 10 29
2019 LP-02 33 53 7 7 0 0 0 87 7 15
2018 LP 38 62 0 0 0 0 0 100 0 21
2018 LP-01 40 60 0 0 0 0 0 100 0 10
2017 LP 34 55 0 7 0 0 4 92 8 27
2017 LP-01 17 75 0 0 0 0 8 100 0 12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 52 36 12 0 0 0 0 88 0 33
2020 LP-02 41 35 24 0 0 0 0 76 0 17

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 30 36 15 3 12 3 0 69 16 33
2020 LP-02 24 29 24 0 18 6 0 56 19 17
2019 LP 17 45 10 10 3 14 0 72 16 29
2019 LP-02 20 47 7 20 0 7 0 71 21 15
2018 LP 24 29 5 29 10 5 0 55 40 21
2018 LP-01 40 30 0 20 0 10 0 78 22 10
2017 LP 34 22 7 7 15 11 4 65 26 27
2017 LP-01 34 41 0 8 8 8 0 81 19 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 41 16 19 13 13 0 0 56 25 32
2020 LP-02 29 12 29 12 18 0 0 41 29 17
2019 LP 14 17 21 14 24 10 0 35 42 29
2019 LP-02 20 7 20 13 40 0 0 27 53 15
2018 LP 5 29 19 19 19 10 0 37 42 21
2018 LP-01 10 40 20 0 10 20 0 63 13 10
2017 LP 7 34 4 10 33 7 4 46 49 27
2017 LP-01 8 51 0 15 17 8 0 65 35 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 45 15 18 9 3 3 6 67 13 33
2020 LP-02 41 18 24 6 0 6 6 67 7 17
2019 LP 52 14 17 10 3 0 3 68 14 29
2019 LP-02 33 20 20 20 0 0 7 57 21 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 70 9 15 3 3 0 0 79 6 33
2020 LP-02 71 12 12 0 6 0 0 82 6 17
2019 LP 76 10 10 0 0 0 3 89 0 29
2019 LP-02 67 13 13 0 0 0 7 86 0 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 82 12 0 0 3 0 3 97 3 33
2020 LP-02 88 12 0 0 0 0 0 100 0 17
2019 LP 86 0 3 3 0 0 7 93 4 29
2019 LP-02 80 0 0 7 0 0 13 92 8 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 85 6 3 0 0 0 6 97 0 33
2020 LP-02 88 12 0 0 0 0 0 100 0 17
2019 LP 93 0 0 0 0 0 7 100 0 28
2019 LP-02 87 0 0 0 0 0 13 100 0 15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 52 36 3 6 3 0 0 88 9 33
2020 LP-02 47 29 6 12 6 0 0 76 18 17
2019 LP 29 64 4 4 0 0 0 93 4 28
2019 LP-02 21 79 0 0 0 0 0 100 0 14
2018 LP 48 33 5 10 5 0 0 81 14 21
2018 LP-01 50 40 0 10 0 0 0 90 10 10
2017 LP 26 45 7 7 11 0 4 74 19 27
2017 LP-01 25 68 7 0 0 0 0 93 0 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 42 3 3 3 0 0 91 6 33
2020 LP-02 29 59 0 6 6 0 0 88 12 17
2019 LP 46 25 21 4 4 0 0 71 7 28
2019 LP-02 43 29 21 7 0 0 0 71 7 14
2018 LP 29 43 24 5 0 0 0 71 5 21
2018 LP-01 30 50 20 0 0 0 0 80 0 10
2017 LP 26 44 15 0 11 0 4 73 12 27
2017 LP-01 25 58 17 0 0 0 0 83 0 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 39 3 6 3 0 0 88 9 33
2020 LP-02 47 41 0 6 6 0 0 88 12 17
2019 LP 38 52 7 3 0 0 0 90 3 29
2019 LP-02 47 47 7 0 0 0 0 93 0 15
2018 LP 40 45 5 10 0 0 0 85 10 20
2018 LP-01 50 40 10 0 0 0 0 90 0 10
2017 LP 33 37 18 7 4 0 0 70 11 27
2017 LP-01 49 42 8 0 0 0 0 92 0 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 45 33 12 9 0 0 0 79 9 33
2020 LP-02 41 29 12 18 0 0 0 71 18 17
2019 LP 25 54 14 4 4 0 0 79 7 28
2019 LP-02 33 47 20 0 0 0 0 80 0 15
2018 LP 19 29 29 19 0 5 0 50 20 21
2018 LP-01 20 30 20 20 0 10 0 56 22 10
2017 LP 19 40 19 0 11 7 4 67 12 27
2017 LP-01 17 75 8 0 0 0 0 92 0 12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 47 22 3 19 6 0 3 71 26 32
2020 LP-02 35 29 6 12 12 0 6 69 25 17
2019 LP 55 31 3 10 0 0 0 86 10 29
2019 LP-02 53 27 7 13 0 0 0 80 13 15
2018 LP 48 24 0 19 10 0 0 71 29 21
2018 LP-01 70 10 0 20 0 0 0 80 20 10
2017 LP 66 19 7 7 0 0 0 85 7 27
2017 LP-01 83 17 0 0 0 0 0 100 0 12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 18 36 21 15 9 0 0 55 24 33
2020 LP-02 18 35 24 18 6 0 0 53 24 17
2019 LP 32 36 25 7 0 0 0 68 7 28
2019 LP-02 33 27 33 7 0 0 0 60 7 15
2018 LP 33 19 24 19 5 0 0 52 24 21
2018 LP-01 50 20 10 20 0 0 0 70 20 10
2017 LP 19 67 11 0 0 0 4 89 0 27
2017 LP-01 25 75 0 0 0 0 0 100 0 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LP 61 39 33
2020 LP-02 65 35 17

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 79 0 9 0 0 3 9 90 0 33
2020 LP-02 76 0 6 0 0 6 12 93 0 17

Mobility and retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 LP 6 36 58 33
2020 LP-02 12 41 47 17
2019 LP 10 21 69 29
2019 LP-02 0 33 67 15
2018 LP 24 43 33 21
2018 LP-01 40 40 20 10
2017 LP 22 33 45 27
2017 LP-01 25 49 25 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 64 36 0 0 0 0 0 100 0 33
2020 LP-02 65 35 0 0 0 0 0 100 0 17
2019 LP 76 24 0 0 0 0 0 100 0 29
2019 LP-02 73 27 0 0 0 0 0 100 0 15
2018 LP 57 38 5 0 0 0 0 95 0 21
2018 LP-01 60 40 0 0 0 0 0 100 0 10
2017 LP 41 44 7 0 7 0 0 85 7 27
2017 LP-01 68 32 0 0 0 0 0 100 0 12

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 27 48 18 6 0 0 0 76 6 33
2020 LP-02 24 47 29 0 0 0 0 71 0 17
2019 LP 31 34 21 10 0 3 0 68 11 29
2019 LP-02 27 40 27 7 0 0 0 67 7 15
2018 LP 43 24 24 5 0 5 0 70 5 21
2018 LP-01 50 10 30 0 0 10 0 67 0 10
2017 LP 22 37 22 0 15 4 0 61 15 27
2017 LP-01 32 42 25 0 0 0 0 75 0 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 3 24 30 27 15 0 0 42 27 33
2020 LP-02 6 18 29 29 18 0 0 47 24 17
2019 LP 0 14 31 31 24 0 0 55 14 29
2019 LP-02 0 7 33 33 27 0 0 60 7 15
2018 LP 0 26 11 37 21 0 5 61 28 19
2017 LP 4 15 25 26 19 4 7 50 21 27
2017 LP-01 0 8 24 25 34 0 8 65 9 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 3 15 12 45 21 3 0 69 19 33
2020 LP-02 6 18 18 47 6 6 0 56 25 17
2019 LP 0 3 31 28 31 3 3 63 4 29
2019 LP-02 0 7 20 33 33 0 7 71 7 15
2018 LP 5 20 25 20 25 0 5 47 26 20
2017 LP 7 4 26 29 19 4 11 56 13 27
2017 LP-01 0 0 17 32 34 0 17 80 0 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 0 12 30 33 24 0 0 58 12 33
2020 LP-02 0 12 29 47 12 0 0 59 12 17
2019 LP 0 7 28 31 34 0 0 66 7 29
2019 LP-02 0 0 47 20 33 0 0 53 0 15
2018 LP 0 25 30 10 25 5 5 39 28 20
2017 LP 11 4 22 37 11 7 7 57 18 27
2017 LP-01 8 0 7 59 8 8 8 82 10 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 0 13 47 28 13 0 0 41 13 32
2020 LP-02 0 6 53 29 12 0 0 41 6 17
2019 LP 0 7 48 24 21 0 0 45 7 29
2019 LP-02 0 7 47 27 20 0 0 47 7 15
2018 LP 5 14 48 14 14 0 5 30 20 21
2018 LP-01 0 10 30 30 20 0 10 56 11 10
2017 LP 7 4 48 30 4 4 4 36 12 27
2017 LP-01 0 0 49 42 0 0 8 46 0 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 9 21 39 9 21 0 0 30 30 33
2020 LP-02 6 24 47 12 12 0 0 24 29 17
2019 LP 0 10 41 21 24 3 0 46 11 29
2019 LP-02 0 13 40 20 27 0 0 47 13 15
2018 LP 19 19 29 10 19 0 5 30 40 21
2018 LP-01 10 10 20 20 30 0 10 56 22 10
2017 LP 0 22 19 15 25 4 15 49 28 27
2017 LP-01 0 8 17 8 49 0 17 69 10 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 6 15 27 24 27 0 0 52 21 33
2020 LP-02 12 18 29 12 29 0 0 41 29 17
2019 LP 0 14 34 41 10 0 0 52 14 29
2019 LP-02 0 13 40 40 7 0 0 47 13 15
2018 LP 15 10 20 25 20 10 0 50 28 20
2017 LP 11 4 11 33 18 7 15 66 19 27
2017 LP-01 0 0 8 34 24 8 25 87 0 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 0 19 19 34 25 3 0 61 19 32
2020 LP-02 0 19 13 44 19 6 0 67 20 16
2019 LP 0 7 34 38 21 0 0 59 7 29
2019 LP-02 0 7 33 47 13 0 0 60 7 15
2018 LP 5 10 35 20 25 5 0 47 16 20
2017 LP 15 0 37 15 19 7 7 40 17 27
2017 LP-01 0 0 41 17 25 8 8 51 0 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 3 9 27 39 21 0 0 61 12 33
2020 LP-02 6 6 18 41 29 0 0 71 12 17
2019 LP 0 3 38 31 28 0 0 59 3 29
2019 LP-02 0 0 40 27 33 0 0 60 0 15

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 18 36 21 12 6 6 0 58 19 33
2020 LP-02 18 29 29 12 6 6 0 50 19 17
2019 LP 21 34 21 17 0 7 0 59 19 29
2019 LP-02 20 27 27 20 0 7 0 50 21 15

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 67 18 6 3 6 0 0 85 9 33
2020 LP-02 65 12 6 6 12 0 0 76 18 17
2019 LP 59 24 7 10 0 0 0 83 10 29
2019 LP-02 67 13 7 13 0 0 0 80 13 15
2018 LP 43 29 14 10 0 5 0 75 10 21
2018 LP-01 50 20 20 0 0 10 0 78 0 10
2017 LP 41 33 7 4 11 0 4 77 16 27
2017 LP-01 59 32 8 0 0 0 0 92 0 12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 64 27 0 6 3 0 0 91 9 33
2020 LP-02 59 24 0 12 6 0 0 82 18 17
2019 LP 79 17 3 0 0 0 0 97 0 29
2019 LP-02 80 20 0 0 0 0 0 100 0 15
2018 LP 76 19 5 0 0 0 0 95 0 21
2018 LP-01 80 20 0 0 0 0 0 100 0 10
2017 LP 59 22 4 11 0 0 4 85 11 27
2017 LP-01 66 25 8 0 0 0 0 92 0 12

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 64 30 3 3 0 0 0 94 3 33
2020 LP-02 59 29 6 6 0 0 0 88 6 17
2019 LP 59 34 7 0 0 0 0 93 0 29
2019 LP-02 67 27 7 0 0 0 0 93 0 15
2018 LP 57 38 5 0 0 0 0 95 0 21
2018 LP-01 50 40 10 0 0 0 0 90 0 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 45 33 12 9 0 0 0 79 9 33
2020 LP-02 35 35 12 18 0 0 0 71 18 17
2019 LP 34 41 10 7 0 7 0 81 7 29
2019 LP-02 40 47 13 0 0 0 0 87 0 15
2018 LP 43 38 10 5 0 5 0 85 5 21
2018 LP-01 50 40 10 0 0 0 0 90 0 10
2017 LP 45 25 11 4 4 11 0 79 8 27
2017 LP-01 51 32 8 0 0 8 0 91 0 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 27 33 21 6 6 6 0 65 13 33
2020 LP-02 18 35 24 12 6 6 0 56 19 17
2019 LP 31 38 17 3 0 10 0 77 4 29
2019 LP-02 40 47 13 0 0 0 0 87 0 15
2018 LP 33 24 14 5 0 24 0 75 6 21
2018 LP-01 40 20 0 10 0 30 0 86 14 10
2017 LP 29 34 7 0 11 19 0 77 14 27
2017 LP-01 32 42 0 0 8 17 0 90 10 12

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 58 30 6 3 3 0 0 88 6 33
2020 LP-02 53 29 6 6 6 0 0 82 12 17
2019 LP 66 28 3 0 3 0 0 93 3 29
2019 LP-02 67 33 0 0 0 0 0 100 0 15
2018 LP 43 48 5 5 0 0 0 90 5 21
2018 LP-01 60 30 0 10 0 0 0 90 10 10
2017 LP 52 26 7 0 11 0 4 81 12 27
2017 LP-01 83 17 0 0 0 0 0 100 0 12

Anti-racism

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 55 27 9 0 6 0 3 84 6 33
2020 LP-02 59 12 12 0 12 0 6 75 13 17

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 21 27 30 0 9 12 0 55 10 33
2020 LP-02 12 29 29 0 12 18 0 50 14 17

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 33 39 9 3 6 6 3 80 10 33
2020 LP-02 24 41 12 6 6 12 0 73 13 17

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 27 39 9 6 6 6 6 76 14 33
2020 LP-02 24 35 6 6 12 6 12 71 21 17
2019 LP 31 21 17 7 3 14 7 65 13 29
2019 LP-02 33 27 20 0 7 7 7 69 8 15
2018 LP 10 29 24 14 0 24 0 50 19 21
2018 LP-01 0 20 20 20 0 40 0 33 33 10
2017 LP 11 30 7 3 15 22 11 62 27 27
2017 LP-01 8 34 0 7 0 34 17 86 14 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 44 28 6 6 6 6 3 79 14 32
2020 LP-02 35 29 6 12 6 6 6 73 20 17
2019 LP 28 38 21 0 10 0 3 68 11 29
2019 LP-02 40 27 13 0 13 0 7 71 14 15
2018 LP 48 24 14 14 0 0 0 71 14 21
2018 LP-01 60 10 20 10 0 0 0 70 10 10
2017 LP 34 33 7 11 11 0 4 69 23 27
2017 LP-01 42 41 0 17 0 0 0 83 17 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 52 27 6 6 3 6 0 84 10 33
2020 LP-02 41 24 12 6 6 12 0 73 13 17
2019 LP 29 29 25 4 4 11 0 64 8 28
2019 LP-02 40 20 20 7 7 7 0 64 14 15
2018 LP 24 43 24 5 0 5 0 70 5 21
2018 LP-01 20 50 20 0 0 10 0 78 0 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 21 27 21 3 12 15 0 57 18 33
2020 LP-02 12 29 24 0 18 18 0 50 21 17
2019 LP 14 17 10 14 10 24 10 47 37 29
2019 LP-02 20 7 13 20 7 20 13 40 40 15
2018 LP 15 15 10 20 10 30 0 43 43 20
2018 LP-01 20 10 10 0 0 60 0 75 0 10
2017 LP 19 22 7 7 15 22 7 59 32 27
2017 LP-01 42 8 7 8 0 25 8 77 13 12

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 33 48 9 6 3 0 0 82 9 33
2020 LP-02 29 59 6 0 6 0 0 88 6 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 31 34 13 9 3 3 6 72 14 32
2020 LP-02 24 29 24 12 0 0 12 60 13 17
2019 LP 72 21 7 0 0 0 0 93 0 29
2019 LP-02 73 27 0 0 0 0 0 100 0 15
2017 LP 59 34 0 4 0 0 4 96 4 27
2017 LP-01 75 25 0 0 0 0 0 100 0 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 38 41 9 6 3 3 0 81 10 32
2020 LP-02 19 69 6 0 6 0 0 88 6 16
2019 LP 59 34 0 7 0 0 0 93 7 29
2019 LP-02 53 40 0 7 0 0 0 93 7 15
2017 LP 59 26 4 4 4 0 4 88 8 27
2017 LP-01 75 25 0 0 0 0 0 100 0 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 73 18 9 0 0 0 0 91 0 33
2020 LP-02 76 18 6 0 0 0 0 94 0 17
2017 LP 85 7 4 0 0 0 4 96 0 27
2017 LP-01 92 8 0 0 0 0 0 100 0 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 75 16 9 0 0 0 0 91 0 32
2020 LP-02 75 13 13 0 0 0 0 88 0 16
2019 LP 72 24 3 0 0 0 0 97 0 29
2019 LP-02 80 20 0 0 0 0 0 100 0 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 9 0 12 9 3 55 12 27 36 33
2020 LP-02 12 0 6 12 6 53 12 33 50 17
2019 LP 0 10 7 0 10 66 7 38 38 29
2019 LP-02 0 13 7 0 7 67 7 50 25 15
2018 LP 5 10 19 5 5 52 5 33 22 21
2018 LP-01 0 0 30 0 0 70 0 0 0 10
2017 LP 11 15 7 7 15 34 11 47 39 27
2017 LP-01 25 17 0 7 0 34 17 86 14 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 24 36 18 6 6 9 0 67 13 33
2020 LP-02 12 41 12 6 12 18 0 64 21 17
2019 LP 17 24 14 0 14 31 0 60 20 29
2019 LP-02 20 20 13 0 13 33 0 60 20 15
2018 LP 10 48 24 0 5 10 5 67 6 21
2018 LP-01 20 40 30 0 0 10 0 67 0 10
2017 LP 26 29 11 4 11 15 4 68 18 27
2017 LP-01 51 32 8 0 0 0 8 91 0 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 3 6 15 0 3 61 12 33 11 33
2020 LP-02 6 0 18 0 6 59 12 20 20 17
2019 LP 7 3 7 0 7 66 10 43 29 29
2019 LP-02 13 0 7 0 7 67 7 50 25 15
2018 LP 10 5 24 0 0 57 5 38 0 21
2018 LP-01 10 0 20 0 0 70 0 33 0 10
2017 LP 7 7 10 0 0 63 11 59 0 27
2017 LP-01 8 0 7 0 0 59 25 56 0 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 21 30 21 0 6 21 0 65 8 33
2020 LP-02 18 29 24 0 6 24 0 62 8 17
2019 LP 14 24 17 3 3 38 0 61 11 29
2019 LP-02 13 20 13 7 0 47 0 63 13 15
2018 LP 19 24 38 0 0 14 5 53 0 21
2018 LP-01 30 20 30 0 0 20 0 63 0 10
2017 LP 22 26 10 4 0 34 4 78 6 27
2017 LP-01 25 34 15 0 0 17 8 80 0 12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LP 0 100 33
2020 LP-02 0 100 17

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 LP 6 94 33
2020 LP-02 12 88 17
2019 LP 14 86 29
2019 LP-02 13 87 15
2017 LP 19 81 27

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 58 33 6 0 0 0 3 94 0 33
2020 LP-02 47 41 12 0 0 0 0 88 0 17
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Workplace well-being

A safe and healthy workplace

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 30 33 21 9 3 3 0 66 13 33
2020 LP-02 24 35 29 6 6 0 0 59 12 17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 39 3 9 0 0 0 88 9 33
2020 LP-02 47 41 0 12 0 0 0 88 12 17

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 39 3 9 0 0 0 88 9 33
2020 LP-02 41 41 6 12 0 0 0 82 12 17

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 45 39 6 9 0 0 0 85 9 33
2020 LP-02 47 35 6 12 0 0 0 82 12 17

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 58 30 0 6 3 0 3 91 9 33
2020 LP-02 59 24 0 6 6 0 6 88 13 17

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 82 18 0 0 0 0 0 100 0 33
2020 LP-02 88 12 0 0 0 0 0 100 0 17

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 36 45 9 6 0 3 0 84 6 33
2020 LP-02 41 41 12 6 0 0 0 82 6 17

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 58 27 6 9 0 0 0 85 9 33
2020 LP-02 47 29 6 18 0 0 0 76 18 17

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 52 36 6 3 3 0 0 88 6 33
2020 LP-02 53 29 6 6 6 0 0 82 12 17

A psychologically healthy workplace

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 30 58 3 9 0 0 0 88 9 33
2020 LP-02 29 59 6 6 0 0 0 88 6 17
2019 LP 10 31 28 7 0 24 0 55 9 29
2019 LP-02 13 33 20 7 0 27 0 64 9 15
2018 LP 14 67 10 0 10 0 0 81 10 21
2018 LP-01 20 60 10 0 10 0 0 80 10 10
2017 LP 7 52 14 4 4 18 0 73 9 27
2017 LP-01 17 51 24 0 0 8 0 74 0 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 39 21 12 21 6 0 0 61 27 33
2020 LP-02 35 24 12 24 6 0 0 59 29 17

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 45 39 6 3 3 3 0 88 6 33
2020 LP-02 41 41 6 0 6 6 0 88 6 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 33 36 18 6 6 0 0 70 12 33
2020 LP-02 29 35 18 6 12 0 0 65 18 17
2019 LP 24 38 14 14 3 7 0 67 19 29
2019 LP-02 20 27 20 20 7 7 0 50 29 15
2018 LP 24 43 10 14 5 5 0 70 20 21
2018 LP-01 40 40 10 10 0 0 0 80 10 10
2017 LP 19 44 15 11 11 0 0 63 22 27
2017 LP-01 34 58 8 0 0 0 0 92 0 12

Work-related stress

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 30 6 6 9 0 0 79 15 33
2020 LP-02 53 24 0 6 18 0 0 76 24 17

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 39 36 15 6 3 0 0 76 9 33
2020 LP-02 29 47 12 6 6 0 0 76 12 17
2019 LP 34 38 17 3 7 0 0 72 10 29
2019 LP-02 47 33 7 7 7 0 0 80 13 15
2018 LP 33 10 43 5 10 0 0 43 14 21
2018 LP-01 40 10 30 0 20 0 0 50 20 10
2017 LP 33 22 25 0 15 0 4 58 16 27
2017 LP-01 34 34 24 0 0 0 8 74 0 12

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 9 15 24 24 27 0 0 24 52 33
2020 LP-02 6 12 24 41 18 0 0 18 59 17
2019 LP 14 25 32 21 7 0 0 39 29 28
2019 LP-02 20 27 33 7 13 0 0 47 20 15
2018 LP 14 14 19 29 24 0 0 29 52 21
2018 LP-01 20 20 30 20 10 0 0 40 30 10
2017 LP 4 36 37 11 11 0 0 40 22 27
2017 LP-01 8 41 42 8 0 0 0 49 8 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 12 36 24 18 9 0 0 48 27 33
2020 LP-02 12 41 29 18 0 0 0 53 18 17
2019 LP 24 24 41 10 0 0 0 48 10 29
2019 LP-02 33 20 40 7 0 0 0 53 7 15
2018 LP 19 24 19 24 14 0 0 43 38 21
2018 LP-01 40 20 20 20 0 0 0 60 20 10
2017 LP 18 37 34 7 4 0 0 55 11 27
2017 LP-01 8 58 34 0 0 0 0 66 0 12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 12 36 18 15 18 0 0 48 33 33
2020 LP-02 18 29 24 24 6 0 0 47 29 17
2019 LP 28 24 34 10 3 0 0 52 14 29
2019 LP-02 33 20 33 7 7 0 0 53 13 15
2018 LP 19 14 19 29 19 0 0 33 48 21
2018 LP-01 30 20 20 30 0 0 0 50 30 10
2017 LP 33 45 11 4 4 0 4 81 8 27
2017 LP-01 66 25 8 0 0 0 0 92 0 12

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 18 33 24 6 18 0 0 52 24 33
2020 LP-02 18 24 35 12 12 0 0 41 24 17
2019 LP 34 31 28 3 3 0 0 66 7 29
2019 LP-02 33 27 33 0 7 0 0 60 7 15
2018 LP 24 24 19 14 19 0 0 48 33 21
2018 LP-01 30 40 0 20 10 0 0 70 30 10
2017 LP 22 44 11 11 4 0 7 72 16 27
2017 LP-01 17 66 17 0 0 0 0 83 0 12

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 13 31 22 16 19 0 0 44 34 32
2020 LP-02 6 35 29 18 12 0 0 41 29 17
2019 LP 38 17 24 14 7 0 0 55 21 29
2019 LP-02 27 20 33 13 7 0 0 47 20 15
2018 LP 15 25 20 20 20 0 0 40 40 20
2017 LP 19 37 37 4 4 0 0 55 7 27
2017 LP-01 34 32 34 0 0 0 0 66 0 12

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 24 12 18 15 15 0 15 43 36 33
2020 LP-02 18 12 29 24 12 0 6 31 38 17

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 18 21 9 0 3 0 69 9 33
2020 LP-02 41 18 24 12 0 6 0 63 13 17
2019 LP 28 41 28 3 0 0 0 69 3 29
2019 LP-02 20 47 33 0 0 0 0 67 0 15
2018 LP 29 38 24 10 0 0 0 67 10 21
2018 LP-01 30 40 30 0 0 0 0 70 0 10
2017 LP 30 37 18 4 7 0 4 70 12 27
2017 LP-01 42 42 15 0 0 0 0 85 0 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 33 30 24 9 3 0 0 64 12 33
2020 LP-02 35 35 24 0 6 0 0 71 6 17
2019 LP 28 45 21 7 0 0 0 72 7 29
2019 LP-02 27 53 13 7 0 0 0 80 7 15
2018 LP 24 29 29 14 5 0 0 52 19 21
2018 LP-01 30 40 20 10 0 0 0 70 10 10
2017 LP 26 36 15 15 4 0 4 65 19 27
2017 LP-01 34 49 17 0 0 0 0 83 0 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 30 12 9 0 0 0 79 9 33
2020 LP-02 47 29 18 6 0 0 0 76 6 17
2019 LP 28 55 14 3 0 0 0 83 3 29
2019 LP-02 20 67 13 0 0 0 0 87 0 15
2018 LP 33 33 24 10 0 0 0 67 10 21
2018 LP-01 40 40 20 0 0 0 0 80 0 10
2017 LP 30 30 18 15 7 0 0 60 22 27
2017 LP-01 42 42 15 0 0 0 0 85 0 12

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 61 18 15 0 3 0 3 81 3 33
2020 LP-02 47 29 18 0 0 0 6 81 0 17
2019 LP 45 41 10 0 3 0 0 86 3 29
2019 LP-02 47 40 13 0 0 0 0 87 0 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 18 45 21 15 0 0 0 64 15 33
2020 LP-02 24 53 12 12 0 0 0 76 12 17

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 45 27 21 6 0 0 0 73 6 33
2020 LP-02 59 18 18 6 0 0 0 76 6 17
2019 LP 62 28 3 7 0 0 0 90 7 29
2019 LP-02 67 20 7 7 0 0 0 87 7 15
2018 LP 43 29 24 0 5 0 0 71 5 21
2018 LP-01 50 30 20 0 0 0 0 80 0 10
2017 LP 55 26 7 7 0 4 0 84 8 27
2017 LP-01 66 34 0 0 0 0 0 100 0 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 48 36 6 9 0 0 0 85 9 33
2020 LP-02 53 24 12 12 0 0 0 76 12 17
2019 LP 79 17 3 0 0 0 0 97 0 29
2019 LP-02 80 13 7 0 0 0 0 93 0 15
2018 LP 67 24 10 0 0 0 0 90 0 21
2018 LP-01 70 20 10 0 0 0 0 90 0 10
2017 LP 69 31 0 0 0 0 0 100 0 26
2017 LP-01 83 17 0 0 0 0 0 100 0 12

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 24 48 18 9 0 0 0 73 9 33
2020 LP-02 29 53 12 6 0 0 0 82 6 17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 73 15 0 0 0 3 9 100 0 33
2020 LP-02 76 12 0 0 0 0 12 100 0 17
2019 LP 82 7 4 0 0 4 4 96 0 28
2019 LP-02 79 0 7 0 0 7 7 92 0 14
2018 LP 90 10 0 0 0 0 0 100 0 21
2018 LP-01 100 0 0 0 0 0 0 100 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 82 3 6 0 3 0 6 90 3 33
2020 LP-02 76 0 6 0 6 0 12 87 7 17
2019 LP 86 0 3 0 3 0 7 93 4 29
2019 LP-02 80 0 0 0 7 0 13 92 8 15
2018 LP 85 5 10 0 0 0 0 90 0 20
2017 LP 81 3 8 4 4 0 0 84 8 26
2017 LP-01 93 7 0 0 0 0 0 100 0 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 61 27 3 3 0 0 6 94 3 33
2020 LP-02 53 29 0 6 0 0 12 93 7 17
2019 LP 66 17 3 3 3 0 7 89 7 29
2019 LP-02 60 13 0 7 7 0 13 85 15 15
2018 LP 76 19 5 0 0 0 0 95 0 21
2018 LP-01 80 20 0 0 0 0 0 100 0 10
2017 LP 73 16 8 0 0 0 4 92 0 26
2017 LP-01 92 0 8 0 0 0 0 92 0 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 58 15 18 3 3 0 3 75 6 33
2020 LP-02 47 18 18 6 6 0 6 69 13 17
2019 LP 72 10 7 0 7 0 3 86 7 29
2019 LP-02 67 7 13 0 7 0 7 79 7 15
2018 LP 48 33 10 10 0 0 0 81 10 21
2018 LP-01 50 40 10 0 0 0 0 90 0 10
2017 LP 64 14 0 11 11 0 0 78 22 27
2017 LP-01 76 15 0 8 0 0 0 92 8 12

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 58 12 6 0 0 0 24 92 0 33
2020 LP-02 59 12 6 0 0 0 24 92 0 17
2019 LP 54 18 4 0 0 0 25 95 0 28
2019 LP-02 57 14 0 0 0 0 29 100 0 14
2018 LP 67 10 0 0 0 0 24 100 0 21
2018 LP-01 80 0 0 0 0 0 20 100 0 10
2017 LP 63 7 0 4 0 0 26 95 5 27
2017 LP-01 92 0 0 0 0 0 8 100 0 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 76 15 3 0 0 0 6 97 0 33
2020 LP-02 76 12 0 0 0 0 12 100 0 17
2019 LP 83 7 10 0 0 0 0 90 0 29
2019 LP-02 80 13 7 0 0 0 0 93 0 15
2018 LP 81 5 0 5 0 0 10 95 5 21
2018 LP-01 90 0 0 10 0 0 0 90 10 10
2017 LP 72 12 4 0 4 0 8 91 4 25
2017 LP-01 81 19 0 0 0 0 0 100 0 11

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 67 21 0 6 3 0 3 91 9 33
2020 LP-02 65 18 0 6 6 0 6 88 13 17
2019 LP 66 21 7 0 3 0 3 89 4 29
2019 LP-02 67 20 0 0 7 0 7 93 7 15
2018 LP 62 5 14 14 0 0 5 70 15 21
2018 LP-01 40 0 30 30 0 0 0 40 30 10
2017 LP 50 12 12 15 12 0 0 62 26 26
2017 LP-01 34 17 17 15 17 0 0 51 32 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 42 30 18 3 3 0 3 75 6 33
2020 LP-02 24 41 24 6 0 0 6 69 6 17
2019 LP 62 28 7 0 0 0 3 93 0 29
2019 LP-02 67 20 7 0 0 0 7 93 0 15
2018 LP 43 33 19 0 0 0 5 80 0 21
2018 LP-01 60 20 20 0 0 0 0 80 0 10
2017 LP 57 35 8 0 0 0 0 92 0 26
2017 LP-01 49 34 17 0 0 0 0 83 0 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 21 42 27 6 3 0 0 64 9 33
2020 LP-02 12 47 29 6 6 0 0 59 12 17

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 9 24 42 18 6 0 0 33 24 33
2020 LP-02 6 18 59 12 6 0 0 24 18 17
2019 LP 21 24 34 17 3 0 0 45 21 29
2019 LP-02 27 20 33 13 7 0 0 47 20 15
2018 LP 5 19 48 24 5 0 0 24 29 21
2018 LP-01 10 40 30 20 0 0 0 50 20 10
2017 LP 4 37 48 11 0 0 0 41 11 27
2017 LP-01 8 51 41 0 0 0 0 59 0 12

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 12 24 36 24 3 0 0 27 36 33
2020 LP-02 12 18 41 29 0 0 0 29 29 17
2019 LP 7 11 37 26 19 0 0 44 19 27
2019 LP-02 13 0 40 27 20 0 0 47 13 15
2018 LP 5 38 38 14 5 0 0 19 43 21
2018 LP-01 0 20 40 30 10 0 0 40 20 10
2017 LP 4 7 36 37 15 0 0 52 11 27
2017 LP-01 0 0 24 59 17 0 0 76 0 12
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Compensation

Pay or other compensation issues

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 21 55 24 0 72 28 33
2020 LP-02 35 59 6 0 63 38 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 LP 58 9 3 6 9 0 15 79 18 33
2020 LP-02 59 6 6 6 12 0 12 73 20 17
2019 LP 69 3 7 3 10 0 7 78 15 29
2019 LP-02 60 0 13 7 13 0 7 64 21 15
2018 LP 52 19 10 5 10 0 5 75 15 21
2018 LP-01 70 20 0 10 0 0 0 90 10 10
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